POS-29684 

Location: Ireland or UK - Remote, Flex, or Office

Join HubSpot’s Design Team

The Flywheel Product Line is an org focused on helping HubSpot grow faster by using AI to dramatically improve how we serve customers and how our GTM teams work. We're doing this across three core areas:

• First, we’re building an AI concierge that supports customers throughout their lifecycle - solving support issues, identifying their goals, unlocking underused features, and helping them get more value from HubSpot. This AI agent qualifies their needs, guides them toward more advanced capabilities, answers support queries, and recommends upgrades - all autonomously, and across multiple formats: chat, voice, real-time AI-generated video and more. It’s a huge design challenge, cutting across use cases, modalities, and interfaces, and it’s something very few companies have even come close to doing well.
• Second, we’re extending our core product with AI-first tools that radically improve how HubSpot’s go-to-market teams (support, sales, customer success) work. That means eliminating repetitive admin work, giving managers superpowers to coach and scale, and helping reps focus on the right leads and the right moments. This is where small UX decisions turn into massive business impact - improving efficiency here directly influences revenue at a multi-billion dollar scale.
• Third, we’re building dedicated experiences for HubSpot’s global partner ecosystem - agencies and consultancies who sell and implement HubSpot on our behalf. These partners drive over $1B in revenue annually. We’re both creating agentic AI experiences for partner-specific needs, and enabling these businesses with unique tools in HubSpot that help them grow faster and operate more efficiently. Their workflows are unique, and their impact on HubSpot’s growth is massive, making this a critical area of focus for Flywheel.

As a Staff Product Designer, you won’t be embedded in a single team or feature area. Instead, you’ll operate at the product line level, shaping the future across multiple domains. You’ll work 3-12 months ahead of delivery — exploring opportunities, prototyping bold ideas, and building narratives that influence leaders across R&D and GTM. 

This role is about vision, strategy, and influence at scale - working at the very edge of what’s possible in applied AI, defining what’s next for a $30B+ company.

Why Flywheel?

Come join us for a career-defining opportunity to:

• Shape the future of applied AI: Work on problems very few companies have even attempted - like building autonomous multi-modal, multi-usecase AI concierges, AI-first GTM tools, and new agentic experiences for our global partner ecosystem.
• Operate at massive scale: Even small improvements in this space drive hundreds of millions in revenue impact. The work you’ll do here will directly influence hundreds of thousands of HubSpot customers.
• Career-defining scope: You’ll operate at the “tip of the spear” for innovation, crafting ideas, prototypes, and narratives that will influence the C-suite and set direction for HubSpot’s future.
• Experiment & explore: Think of this role like an applied design innovation lab - rapid, unorthodox, and experimental. You’ll be encouraged to prototype, test, and push bold ideas, not follow a rigid process.
• Work on platform-scale initiatives: Tackle ambiguous, high-impact problems that span the entire HubSpot platform, requiring a broad perspective and a focus on unified outcomes.
• Leverage data & AI: Harness smart data, advanced automation, generative AI, and LLMs to create personal, intelligent, and connected customer experiences.

What You’ll Do

• Define the future: Explore, visualize, and prototype bold concepts that shape where HubSpot’s GTM should go 3–12 months out.
• Understand complex systems: Research problems, map incentives, and identify opportunities across customer, GTM, and partner ecosystems.
• Prototype to influence: Create high-fidelity prototypes (in Cursor, Lovable, V0, Figma etc) and concept visuals to make abstract ideas tangible and compelling.
• Shape the narrative: Craft stories and presentations that inspire alignment and buy-in from product, GTM, and executive leaders.
• Raise the bar: Uplevel craft quality across the org by modeling strong design work, offering feedback, and sharing thinking through crits, office hours, or mentoring.

What You’ll Bring To HubSpot

We’re not looking for a single mold of designer. You might be:

• A designer with deep AI fluency - able to design adoptable AI-first products and push the boundaries of what’s possible.
• A craft-driven designer with exceptional interaction and visual design skills who can turn complex ideas into beautiful, adoptable experiences.
• A systems thinker and influencer who excels at managing complexity, aligning stakeholders, and selling bold futures to diverse, opinionated audiences.

To succeed, you’ll need:

• A growth mindset - curious, experimental, and not tied to a single way of working.
• Strong skills in concept visualization and prototyping (from decks to vibecoded prototypes).
• Experience driving 0–1 or highly ambiguous product work.
• Comfort operating in spaces with multiple stakeholders, incentives, and nonlinear problems.
• Excellent communication skills, with the ability to tell compelling stories that influence strategy.

We’re hiring across levels! If you’re earlier in your career, check out our Senior Product Designer role.

About the Role

As a Staff Product Designer for Security & Compliance, you'll lead design for complex security experiences that help organizations protect their software supply chain, manage vulnerabilities, and meet compliance requirements. This role sits at the intersection of deep technical security concepts and user-centered design—translating intricate workflows into clear, usable experiences for developers and security teams.

Your initial focus will be on Software Supply Chain Security (provenance and attestation, signing and verification, dependency firewall, SBOM, and malicious package detection). Over time, your work will span the broader Security & Compliance portfolio, including application security scanners, policy governance, vulnerability management, and agentic orchestration. You'll partner closely with Product Management and Engineering to ensure independently-owned features connect into coherent customer workflows.

This role requires deep systems thinking. Security decisions ripple across the platform—from CI/CD pipelines to registries to deployment. You'll define interaction patterns that scale across product areas, contribute foundational components to our Pajamas Design System, and help establish the design language for how GitLab communicates risk, trust, and compliance status to users.

Staff designers are key culture carriers who model collaboration, iterative ways of working, and high craft standards while mentoring other designers in the organization.

What You’ll Do

• Lead design for security and compliance experiences – Drive end-to-end design for complex security workflows across the software supply chain, including application security scanner, dependency firewall, SBOM, malicious package detection, vulnerability triage, and agentic orchestration. Define both tactical solutions for immediate user problems and strategic patterns that connect to longer-term platform vision.
• Translate technical complexity into clarity – Partner with subject matter experts to transform technical complexity into accessible, value-focused experiences for different user types—from security practitioners to developers who need security integrated seamlessly into their workflow.
• Partner cross-functionally –  Coordinate across multiple security product groups to align on cohesive experiences. Work closely with Product Managers and Engineering Managers to shape priorities, scope MVCs, and ensure design intent is maintained through development. 
• Elevate craft and quality – Demonstrate excellence in interaction design, visual design, and systems thinking. Raise the quality bar through thoughtful feedback in design reviews and by modeling high standards in your own work.
• Contribute to the design system – Actively contribute to Pajamas by identifying reusable patterns, proposing new components, and ensuring your group’s work extends and adheres to system standards.
• Mentor and support others – Coach Product Designers and Senior Product Designers through pairing, design critiques, and knowledge sharing. Help onboard new team members and contribute to a collective team culture.
• Ground work in research – Conduct usability studies, competitor evaluations, and formative research. Collaborate with UX Research on problem validation and incorporate insights to fulfill user and business needs.

What You’ll Bring

• Demonstrated ability to lead design on complex workflows that require significant cross-functional collaboration
• Strong portfolio showing end-to-end product design work, from problem framing through shipped solutions
• Experience with security, compliance, DevSecOps, or developer-focused B2B SaaS products
• Experience mentoring designers and elevating team craft
• Ability to communicate complex technical topics in clear, value-focused ways for different audiences
• Excellent communication skills and the ability to present work, articulate rationale, and facilitate alignment
• Systems thinking and experience contributing to or working with design systems
• Experience working in remote, distributed teams
• Proficiency with Figma and prototyping tools

About GitLab

GitLab is the most comprehensive AI-powered DevSecOps platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world.

As an all-remote company since day one, we hire globally and support flexible work. We offer competitive compensation, equity, benefits, and unlimited PTO.

For full role responsibilities and expectations, see the Staff Product Designer role description in our handbook.

GitLab is an equal opportunity employer committed to creating an inclusive environment for all employees.

About the Role

As a Staff Product Designer, you’ll lead design for cross-cutting platform experiences–the foundational elements that touch every workflow regardless of stage. This role requires deep collaboration; every decision ripples across the product. You’ll partner closely with Product Management, Engineering, and designers cross stages to translate ambiguity into clear direction, define solutions, and ship work that meaningfully improves the experience for developers and DevSecOps teams.

This role will be project based, starting with Knowledge Graph, and solving persistent problems that span organizational boundaries and require a holistic view of the product. Along the way, you’ll share knowledge, contribute to our Pajamas Design System, and mentor other designers. Staff designers are key culture carriers who model collaboration, iterative ways of working while pushing the bar on craft.

What You’ll Do

• Lead design on platform experience – Drive the end-to-end design process for cross-cutting features and workflows that impact users across the product. Define both tactical deliverables that solve immediate user problems and strategic outputs that connect to longer-term platform vision.
• Partner cross-functionally – Coordinate across multiple groups to align on platform-level experiences. Work closely with Product Managers and Engineering Managers to shape priorities, scope MVCs, and ensure design intent is maintained through development.
• Elevate craft and quality – Demonstrate excellence in interaction design, visual design, and systems thinking. Raise the quality bar through thoughtful feedback in design reviews and by modeling high standards in your own work.
• Contribute to the design system – Actively contribute to Pajamas by identifying reusable patterns, proposing new components, and ensuring your group’s work extends and adheres to system standards.
• Mentor and support others – Coach Product Designers and Senior Product Designers through pairing, design critiques, and knowledge sharing. Help onboard new team members and contribute to a collective team culture.
• Ground work in research – Conduct usability studies, competitor evaluations, and formative research. Collaborate with UX Research on problem validation and incorporate insights to fulfill user and business needs.

What You’ll Bring

• Demonstrated ability to lead design on complex, ambiguous projects that require significant cross-functional collaboration
• Strong portfolio showing end-to-end product design work, from problem framing through shipped solutions
• Experience mentoring designers and elevating team craft
• Proficiency with Figma and prototyping tools
• Excellent communication skills–ability to present work, articulate rationale, and facilitate alignment
• Experience collaborating closely with Product Management and Engineering
• Systems thinking and experience contributing to or working with design systems
• Familiarity with developer tools, DevSecOps, or technical B2B products is a plus
• Experience working in remote, distributed teams

Intercom is hiring a Senior Product Designer to push the boundaries of product craft.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.

This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.

Why this role exists

In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.

If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.

Must Have Experience

We’re looking for a world-class IC designer who:

• Has shipped complex, high-quality software products.
• Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
• Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
• Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
• Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc…).
• Has taste. You know what great design looks and feels like, and you push to get there.
• Can tell a compelling story—articulating your decisions with clarity and conviction.
• Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.

Who This Role Is Not For

This role is not for you if:

• You prefer strategy, research or system design over execution—this is a craft-heavy role.
• You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity.
• You don’t obsess over details—we’re looking for someone who sweats the pixels.
• You primarily work on marketing sites—this role is about designing deep, functional software experiences.

Day-to-Day Responsibilities

What you’ll be doing:

• Owning end-to-end design for high-impact product areas from concept to execution.
• Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools.
• Sketching, prototyping, and testing ideas at different fidelities to validate decisions.
• Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
• Maintaining high standards of craft while balancing speed and execution.
• Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Intercom.

What Success Looks Like

You’ll know you’re successful if:

1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.

Interview Process

We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit for you. 

Ready to build something great?

If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Intercom is hiring a Senior Product Designer to push the boundaries of product craft.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.

This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.

Why this role exists

In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.

If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.

Must Have Experience

We’re looking for a world-class IC designer who:

• Has shipped complex, high-quality software products.
• Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
• Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
• Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
• Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc…).
• Has taste. You know what great design looks and feels like, and you push to get there.
• Can tell a compelling story—articulating your decisions with clarity and conviction.
• Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.

Who This Role Is Not For

This role is not for you if:

• You prefer strategy, research or system design over execution—this is a craft-heavy role.
• You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity.
• You don’t obsess over details—we’re looking for someone who sweats the pixels.
• You primarily work on marketing sites—this role is about designing deep, functional software experiences.

Day-to-Day Responsibilities

What you’ll be doing:

• Owning end-to-end design for high-impact product areas from concept to execution.
• Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools.
• Sketching, prototyping, and testing ideas at different fidelities to validate decisions.
• Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
• Maintaining high standards of craft while balancing speed and execution.
• Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Intercom.

What Success Looks Like

You’ll know you’re successful if:

1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.

Interview Process

We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit for you. 

Ready to build something great?

If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Intercom is hiring an exceptional Staff/Principal level Product  Designer to push the boundaries of product craft.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.

This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand and two co-founders from design, you’ll never have to fight for your place at the table.

Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.

Why this role exists

In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas.

This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.

If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.

Must Have Experience

We’re looking for a world-class IC designer who:

• Has shipped complex, high-quality software products.
• Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
• Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
• Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
• Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc...).
• Has taste. You know what great design looks and feels like, and you push to get there.
• Can tell a compelling story—articulating your decisions with clarity and conviction.
• Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.

You’ll know you’re successful if: 
1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.

Interview Process

We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire 
process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit
for you.

Ready to build something great?

If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you. 

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed

Intercom is hiring an exceptional Staff/Principal level Product  Designer to push the boundaries of product craft.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.

This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand and two co-founders from design, you’ll never have to fight for your place at the table.

Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.

Why this role exists

In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas.

This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.

If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.

Must Have Experience

We’re looking for a world-class IC designer who:

• Has shipped complex, high-quality software products.
• Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
• Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
• Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
• Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc...).
• Has taste. You know what great design looks and feels like, and you push to get there.
• Can tell a compelling story—articulating your decisions with clarity and conviction.
• Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.

You’ll know you’re successful if: 
1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.

Interview Process

We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire 
process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit
for you.

Ready to build something great?

If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you. 

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed

As a Senior Technical Revenue Analyst you will be a critical part of the Company’s month-end close processes, reporting, and operational procedures. As a member of a growing finance team, the ideal candidate will be detail-oriented, a self-starter who can work independently, and meet deadlines in a fast paced environment. This role will report to the Manager, Technical Revenue Accounting. 

This is a full time role that can be held from our Dublin hub in a hybrid working environment. 

What you'll do at Figma:

• Engage with cross-functional departments to provide expert knowledge of ASC606 or IFRS 15 guidance for complex revenue contracts and transactions
• Close process involvement: contract review, posting journal entries, slide deck presentations.
• Maintain internal controls for revenue recognition and the quote to cash function
• Continuously improve business processes, and systems, and enhance documentation and controls
• Assist in the annual audit and quarterly reviews, including walkthroughs and the preparation of PBCs
• Assist in driving process improvements to continuously reduce the Accounting Close Cycle duration
• Support with ad-hoc projects and requests

We’d love to hear if you have:

• 3+ years of combined experience in public accounting and corporate revenue accounting, preferably within a fast-paced SaaS environment
• Strong knowledge of ASC 606 with experience reviewing and interpreting contracts
• Advanced experience with ERP systems (e.g., NetSuite, Workday, Oracle) and strong Excel skills
• Excellent analytical and problem-solving skills with a high level of accuracy and attention to detail
• Strong verbal and written communication skills

While it’s not required, it’s an added plus if you also have:

• CPA / CPA candidate preferred
• SOX compliant public company experience
• High proficiency using the NetSuite Advanced Revenue Management module in multi-currencies a plus

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

About the Role

We’re looking for a Creative Project Manager to help keep our creative engine running smoothly. You’ll be responsible for managing the day‑to‑day flow of creative work across marketing—making sure projects are well‑scoped, clearly tracked, and delivered on time.

This role is ideal for someone who thrives on structure, communication, and momentum. You’ll work closely with designers, copywriters, marketers, and external partners to bring creative work from brief to delivery—while improving how we plan, track, and scale our output.

Things you will do:

Own day‑to‑day creative project delivery

• Manage creative projects from intake to final delivery, including timelines, task tracking, reviews, and approvals.
• Build clear workback schedules, flag risks early, and keep stakeholders informed.

Be the hub for communication and clarity

• Share regular project status updates, highlighting progress, blockers, and next steps.
• Coordinate feedback and reviews so creatives receive clear, actionable input.
• Act as a dependable point of contact for project questions and routing.

Support scalable creative operations

• Help transition and maintain creative workflows in our project management tool (e.g. Asana).
• Ensure projects are consistently structured, up to date, and easy to report on.
• Support documentation, templates, and ways of working that improve predictability and efficiency.

Manage assets and delivery

• Coordinate final asset delivery with creatives, agencies, and localization partners.
• Ensure files are delivered on time, named correctly, and stored in line with our DAM and file‑structure standards.
• Help keep our asset library clean, searchable, and reliable as content volume grows.

What you already bring to the table:

You’re someone who:

• Communicates proactively and clearly—especially around timelines, risks, and priorities.
• Is highly organized and comfortable juggling multiple projects at once.
• Stays calm under pressure and brings structure to fast‑moving situations.
• Builds strong working relationships across creative, marketing, and external teams.
• Takes ownership and follows through on commitments.

You have experience with:

• Experience in fast‑growing or high‑volume creative environments, preferably in SaaS.
• Project management tools like Asana (or similar), including templates, workflows, and dashboards.
• Managing creative workflows involving briefs, reviews, revisions, localization, and delivery.
• Digital asset management systems and structured file organization.
• Coordinating with designers, copywriters, and external agencies.
• Navigating Figma files to support reviews and handoffs (no design work required).
• Working with localization workflows or international teams.
• Exposure to agency management or vendor coordination.
• Familiarity with brand or content strategy concepts.

About Your Role

Tigera is seeking a Senior UI Engineer to join our existing team in Cork, building the frontend of our new SaaS product, Calico Cloud.

You Will

You will work closely with other software engineers, DevOps engineers, and product managers to deliver products and features on time and to quality while managing and communicating risks. To do this, you will design and build the user interface related to the Calico products.

Deliverables related to these activities will include code and UI artifacts, along with their associated automated tests, which constitute the Calico Cloud user interface. Depending on the feature being built, deliverables may also include wireframes and/or mockups to enable efficient design sessions with our Product Management team.

You Have

• 5+ years of product-oriented UI development experience (SaaS is a plus)
• Deep expertise in modern web application development, including:
• React and frameworks such as Next.js
• TypeScript / modern JavaScript (ES6+)
• Semantic HTML and modern CSS (including component-driven styling approaches)
• Strong experience building and maintaining scalable single-page applications (SPAs) and/or hybrid SSR applications
• Experience working with design systems and component libraries
• Experience with modern testing practices and tools such as:
• Cypress
• Playwright
• Jest / React Testing Library
• Experience mentoring developers, reviewing code, and improving engineering standards
• Experience collaborating with product managers and designers to scope, estimate, and deliver work
• Familiarity with design and prototyping tools (e.g. Figma)

Nice-to- Have

• Experience with technical leadership
• Experience working in an open source company with a focus on cloud, networking and/or network security
• Experience working with AI coding assistants such as:
• GitHub Copilot, Cursor, or Claude Code

About CitySwift:
CitySwift is the world’s leading performance optimisation platform for public transport, enabling data-driven decision-making for some of the largest transport networks globally. Backed by over €15 million in venture capital funding, we partner with major public transport operators and government authorities, including Go-Ahead Group, Transport for London, and many more. CitySwift is experiencing accelerated growth, with 117% year-over-year revenue growth in 2025.

Our mission is to increase the adoption of sustainable public transport worldwide. Today, our platform optimises more than 3 billion passenger journeys annually, and our target is to reach 10 billion journeys by the end of 2026.

At CitySwift, you’ll have the opportunity to take ownership, make a measurable impact, and grow professionally as part of a collaborative, mission-driven team. Join us in shaping the future of public transport by driving the next phase of CitySwift’s growth.

How we work
CitySwift is headquartered in Ireland, with our second office hub in London. We also have team members based in Australia, Singapore and across parts of the EU.

Hybrid working is the default in Ireland (with some exceptions), with remote and hybrid options across the UK and beyond. All roles have core hours of 10am to 4pm, giving you flexibility around how you structure your day. Collaboration really matters to us, with quarterly and bi-monthly meet-ups depending on your department or area of work, but we’re sensible about it – we won’t ask you to come into the office to tick a box. Our offices are designed for proper collaboration (and are dog friendly!).

We also believe trust and rest matter. Annual leave starts at 25 days, and our work abroad programme gives you the option to work from another country for up to six weeks. We move fast, expect a lot from each other and back people to do their best work.

The role
This role exists because of growth. You’ll be stepping into real problems that matter now, not hypotheticals, and will be expected to make things better, faster and more scalable. This role requires someone who has a very strong understanding of JavaScript and can write clean, well-documented code but is not afraid to implement a quick fix when necessary. While you don't need to have prior experience with specific libraries or frameworks, you're comfortable diving into and learning new ones as needed. You're eager to share your opinions and ideas to help us continuously improve our processes and workflows. You're a quick learner and willing to embrace new technologies and approaches as we evolve.

What you’ll own
This is a role with real responsibility and autonomy. You’ll own outcomes, make decisions and help shape how we work as we scale, in an environment that values respect, directness and good intent. What is required:

• Previous software engineering experience
• Expert level knowledge of JavaScript / Typescript
• Strong understanding of modern CSS best practices and browser Web APIs
• Experience with a JavaScript frameworks such as React, Vue, Svelte or Angular
• Demonstrated empathy for design and UX best practice.
• Experience with testing frameworks such as Jest, Puppeteer, Cypress or Testcafe

Nice to have

• Good Back-end knowledge and coding experience in Python or Java
• Previous experience working with data visualisation libraries such as E-Charts, D3.js, HighCharts, Recharts
• Good experience working with smaller teams and proven project management skills
• Geo-visualization tools and mapping integrations
• Experience with Tanstack for URL routing and state management
• Previous experience working on dynamic and challenging dashboards
• Previous experience writing UI components with performance and accessibility in mind.
• Experience implementing design systems (Bonus point for Figma and Storybook experience)

What you’ll get at CitySwift

• A role with real scope, where your impact is visible, your salary is reviewed as we grow, and there are career progression opportunities as the company scales and internationalises.
• Comprehensive health and life insurance through Laya Healthcare in Ireland and Aviva in the UK.
• Flexible working with hybrid working as the default in Ireland, core hours of 10am to 4pm, remote options depending on role and a work abroad programme of up to 6 weeks.
• 25 days annual leave from day one, increasing by half a day per year of service, plus company days off, a half day before public holidays and an end of year shutdown.
• Enhanced family leave, including 6 months fully paid maternity leave and 3 weeks paid paternity leave after 18 months’ service (and wedding leave!)
• And on top of all of this, the usuals done well. A matching pension scheme that increases with service, paid sick leave, bike to work scheme, wellbeing supports, and an employee referral programme with rewards of up to €4,000 (or equivalent) per referral.

Head of Creative

About the role

We are looking for a Head of Creative to define and lead the evolution of Typeform’s brand and creative expression as the company enters its next stage of growth.

Typeform is expanding from a form builder into a broader platform for building powerful customer interactions and workflows. As the product evolves, the brand must evolve with it. This role will shape how Typeform is understood in the market, ensuring our narrative and visual identity reflect the full ambition of the platform.

As Head of Creative, you will lead the strategy, craft, and systems behind the brand across every marketing touchpoint. From shaping the brand identity to building scalable creative systems that power marketing across channels, you will ensure our creative work communicates clearly, consistently, and with impact.

You will lead and grow a multidisciplinary creative team while establishing the processes and infrastructure needed to deliver high quality creative at scale. Your work will define how Typeform shows up to millions of people around the world.

What you will do

• Lead the evolution and repositioning of the Typeform brand as the product and platform expand
• Define the creative vision and ensure consistency across all marketing channels and customer touchpoints
• Drive the rollout of a refreshed brand identity and narrative that reflects the company’s product evolution
• Build scalable creative systems and processes that support marketing across web, campaigns, product launches, and content
• Lead and mentor a multidisciplinary creative team across design, copy, motion, and production
• Partner closely with marketing, product design, and leadership to align brand storytelling with product strategy and growth goals
• Work with performance marketing and growth teams to ensure creative supports experimentation, conversion optimisation, and channel performance
• Collaborate with creative operations and production partners to deliver high quality creative work efficiently and at scale

What you bring

• Significant experience leading creative teams within high growth technology companies
• A strong portfolio demonstrating both strategic brand thinking and exceptional creative execution
• Experience evolving or repositioning a brand as a company and product expands
• Strong cross functional leadership skills with the ability to influence and build alignment across teams
• Deep creative craft across design, copy, motion, or production, with the ability to mentor and guide creative talent
• Experience building scalable brand systems, creative processes, and operational frameworks
• Strong understanding of performance marketing and how creative supports acquisition and conversion
• Fluency with modern creative tools such as Figma and Adobe Creative Suite, with familiarity with emerging AI driven creative workflows
• Ability to operate at both strategic and detailed levels, translating complex ideas into clear brand storytelling

Nice to have

• Experience leading a major brand refresh or repositioning
• Experience working on products with strong product led growth and brand driven marketing
• Experience directing or leading major visual productions such as photo shoots or large scale campaign assets
• Experience experimenting with AI tools to improve creative workflows and production efficiency

Impact of this role

As Head of Creative, you will define how Typeform is experienced across every marketing touchpoint. Your work will shape how customers understand the product, how the brand stands out in the market, and how creative supports the company’s growth as a platform for modern customer interactions.

One of our key areas is the Core UX & Mobile area, where we work on the foundations of the experience for our users across both mobile and web platforms. In this area, we define the core patterns and architecture that other teams build upon. It’s about setting the groundwork that ensures consistency, quality, and scalability across the product.

We’re looking for a strong, talented Senior Designer who will play a key role in this area and take ownership of it. This role involves close collaboration with multiple teams and requires someone who can confidently influence, and drive foundational experience decisions across the organization.

Your responsibilities will include fostering innovation and working closely with diverse teams to ensure an outstanding user experience.

Core UX & Mobile @PandaDoc

• Develop Information Architecture: Design and evolve the overall information architecture of the application, ensuring clarity, logical structure, and seamless navigation across the entire product ecosystem.
• Build Cross-Platform Foundations: Work across both web and mobile platforms to create consistent, scalable experience patterns that adapt to the specifics of each platform while maintaining a unified product vision.
• Establish Core Experience Patterns: Define reusable UX patterns and structural frameworks that serve as the foundation for other teams, enabling them to build features on top of a coherent and well-designed base.
• Collaborate with the Design System Team: Partner closely with the design system to ensure scalability, consistency, and technical feasibility, so that solutions are reusable and easy for other designers and engineers to adopt.
• Enable Scalable Product Evolution: Create a flexible experience framework that allows other teams to layer their solutions efficiently, supporting long-term product growth without fragmenting the user experience.

Role responsibilities:

• End-to-end Process: Independently manage full design cycles, from research through to implementation. Demonstrate a solid understanding of user needs, business goals, and technical constraints.
• Design Execution: Craft user journeys aligned with product behavior, user needs, and workflows. Proficient in prototyping, uses design system components and meaningful data to validate both physical and digital interactions.
• Research: Plan and conduct qualitative and quantitative research to gather insights and refine design hypotheses. Iterate designs based on user feedback and research findings to continuously improve the product experience and validate design solutions.
• Design System: Collaborate with the design system team and developers to implement improvements. Identify potential issues in components and the contribution process.
• Collaboration: Proactively communicate changes, project progress, updates, project notes, strategic thoughts, etc. to managers, key stakeholders, and peers. Ensuring visual and functional consistency across all product.
• Advocacy: Promote design principles and user-centered design philosophy across the organization.
• Usability and accessibility: Champion usability and accessibility principles to create intuitive and accessible user experiences. Refine user journeys and interactions to simplify complex workflows and enhance user satisfaction.

Your core competencies:

• Experience: 5+ years of relevant experience in interaction design, visual design, information architecture, and design systems. Proven track record in designing sophisticated software products that prioritize intuitive user experiences.
• Expertise: Deep understanding of design principles, typography, color theory, and accessibility standards. Understanding of user psychology and human-centered design principles. Bonus points if you have experience in document lifecycle management software.
• Technical Skills: Proficiency in design tools (e.g., Figma, Framer, Adobe Creative Suite) and a strong understanding of front-end and AI technologies.
• Research: Demonstrated ability to deeply understand user needs through integrating user research into the design process. Proficient in gathering and utilizing both qualitative and quantitative user research to drive informed design decisions.
• Communication: Ability to work collaboratively in a team environment and influence cross-functional teams without direct authority. Excellent verbal and written communication skills (B2 in English), with the ability to articulate complex design concepts clearly to diverse audiences.
• Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving design issues.

Our tech stack:

• Figma for craft and store design component library
• Coda/GoogleDocs for our internal kitchen: processes, checklists, playbooks, etc.
• Slack and Zoom for communication
• FigJam for collaboration
• Zeroheight for design documentation
• Amplitude, Uservoice, Rally, Maze and more for listening our users
• Anything, you think would be valuable for us, can be tested

Company Overview: 

PandaDoc empowers more than 67,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com.

Company Culture: 

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 

Check out our LinkedIn to learn more.

Benefits:

• A competitive salary. If you are located in Poland, the salary range is 222000 to 334000 PLN annually.
• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self care days
• And much more!

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. 

EXTERNAL RECRUITERS

Approval Requirement

The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.