Company Background

Our client is a leading global data center provider delivering hyperscale and edge infrastructure solutions across the Americas, EMEA, and Asia-Pacific. With 80+ data centers in 20+ countries, they partner with industry leaders such as Google, Oracle, NVIDIA, and Microsoft Azure to power the world’s digital infrastructure. Recognized as a USA TODAY Top Workplace for four consecutive years, the company continues to expand its global footprint and customer ecosystem.

Project Description

We are looking for a Cloud Infrastructure Engineer to help shape and deliver a modern cloud and hybrid IT strategy across Azure, AWS, and GCP. In this role, you will design scalable, secure, and cost-effective infrastructure that supports enterprise applications, hybrid connectivity, and next-generation data and AI/ML workloads.

Technologies

• Azure ecosystem
• Azure DevOps
• GCP / AWS
• Infrastructure as Code: Bicep
• Windows Server
• Microsoft SQL Server

What You'll Do

• Lead the assessment and modernization of enterprise cloud workloads, defining migration roadmaps across retain, re-platform, refactor, and retire scenarios;
• Design governed multi-cloud landing zones across Azure, AWS, and/or GCP, standardizing networking, identity, policy, and account/subscription topology through Terraform and Bicep;
• Establish cloud-agnostic infrastructure practices, reusable IaC modules, and automated provisioning standards to reduce manual operations and subscription sprawl;
• Govern identity and access across cloud platforms, SaaS applications, and CI/CD workloads using Microsoft Entra ID, conditional access, workload identity federation, and service principal controls;
• Architect secure hybrid and cross-cloud connectivity, including ExpressRoute, SD-WAN, traffic segmentation, and low-latency data transfer patterns;
• Implement zero-trust security controls for IT/OT boundaries, including inspected and policy-enforced traffic flows for SCADA, HMI, ICS, and enterprise systems;
• Design resilient, highly available cloud architectures with defined RTO/RPO targets and automated disaster recovery validation;
• Build platform services, CI/CD templates, and self-service infrastructure capabilities that enable internal teams to consume cloud services through documented standards and APIs;
• Implement governance, policy-as-code, and FinOps practices to enforce security, compliance, cost tagging, spend attribution, and cloud cost optimization;
• Support strategic modernization initiatives, including Kubernetes adoption, application containerization, database optimization, and reduction of Windows server licensing costs;

Job Requirements

• 7+ years of experience in cloud infrastructure engineering, with deep hands-on expertise in Microsoft Azure and production experience with at least two major cloud providers, such as Azure, AWS, or GCP;
• Strong experience with cloud networking, IAM, compute, IaaS/PaaS services, and Microsoft Entra ID / Azure AD, including conditional access, workload identity federation, SAML/SCIM, and service principal governance;
• Proven expertise in IaC using Terraform and/or Bicep, including governed landing zones, module registries, and cloud infrastructure migration;
• Hands-on experience designing and operating CI/CD pipelines using Azure DevOps, GitHub Actions, or similar tools, including pipeline-as-code, security scanning, and deployment gates;
• Solid understanding of zero-trust architecture, IT/OT boundary security, and industrial control environments such as SCADA, HMI, and ICS;
• Experience designing and validating disaster recovery architectures across regions and cloud providers, including RTO/RPO definition and automated failover testing;
• Familiarity with FinOps practices and tools, including cost tagging, spend attribution, showback/chargeback models, CloudHealth, CloudCor, or native cloud cost tools;
• Experience with policy-as-code frameworks such as Azure Policy, AWS SCPs, GCP Organization Policies, or Open Policy Agent;
• English level: B2 or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Company Background

Our client is an award-winning travel company that connects travelers with a nationwide network of independent travel advisors. The company combines innovative technology, personalized service, and strong supplier partnerships to deliver customized vacation experiences across cruises, resorts, tours, and more.

Project Description

The project focuses on rebuilding a proprietary agent-facing travel platform from the ground up using a modern, cloud-native architecture on Microsoft Azure. The new platform aims to improve performance, scalability, and usability while enabling faster feature delivery and seamless integrations. A key part of the initiative is migrating data from legacy systems to a new PostgreSQL-based architecture and ensuring high availability, security, and performance of critical data systems.

Technologies

• PostgreSQL
• Microsoft Azure
• SQL
• High Availability (Failover, Replication, Backup/Recovery)
• Database Security & Encryption
• CI/CD & DevOps

What You'll Do

• Administer and maintain Azure-managed PostgreSQL databases across environments
• Design scalable and efficient database schemas and architectures
• Monitor and optimize database performance (queries, indexing, execution plans)
• Implement and maintain backup and disaster recovery strategies
• Ensure database security, access control, and compliance
• Plan and execute data migrations from legacy systems
• Write and optimize complex SQL queries, procedures, and functions
• Collaborate with development teams on database design and query optimization
• Automate routine DBA tasks using scripting tools
• Troubleshoot and resolve database issues
• Maintain documentation (data models, ER diagrams, data dictionaries)
• Participate in on-call rotation

Job Requirements

• 5-8 years of experience as a Database Administrator
• Strong experience with PostgreSQL, including Azure-managed environments
• Expert-level SQL skills and query optimization
• Experience with high availability and disaster recovery solutions
• Strong experience with performance tuning and indexing strategies
• Understanding of database security, encryption, and compliance
• Experience with data migration from legacy systems
• Familiarity with database monitoring and performance tools
• Strong analytical and problem-solving skills
• Excellent communication skills
• Ability to work in a greenfield environment
• Strong experience in schema design
• English level: B1 (Intermediate) or higher

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Team Description:

As a Software Engineer on the Agentic AI Team, you'll work directly with the engineers and scientists who use the platform every day. You won't be handed a spec doc from a product manager three layers removed from the problem.

Some days you're heads-down writing harness code, chasing a flaky tool call or shaving minutes off a worker boot. On another day, you might spend a morning pairing with a robotics engineer to figure out why their agent keeps timing out, then spend the afternoon writing a new skill that gives every agent in the company access to a system that didn't exist yesterday. The constant is that you're close to the user and shipping solutions quickly. 

Job Description and Responsibilities:

This role builds the systems that automate digital work at Neuralink. Every day, scientists, engineers, and operators use our agents to perform complex data investigation, query telemetry, debug code, investigate incidents, and stitch data across implants, robots, and clinical trials. 

The platform you'll build is what makes that possible - and what determines how fast the rest of the company can move.

You’ll own a stack that spans dispatchers, persistent worker pools, identity and LLM proxies, session memory, and dozens of skills that connect agents to our internal systems. As more of the company adopts agents, the surface area grows fast - and you'll be the one owning the roadmap and deciding on the highest value projects. You’ll be expected to find new problems at the company to solve.

We're moving fast - model capabilities advance every month, and we're racing to keep our capabilities at the frontier. 60-hour weeks are not uncommon, and there are stretches where the pace is high. This isn't for everyone.

Required Qualifications: 

• A bachelor's degree in Computer Science or equivalent demonstrated work experience
• You've built software that real people use, and you've felt the difference between a demo and a production system
• You can talk to users, understand their workflow, and translate that into a tool an agent can drive reliably. This role is deeply collaborative
• You take ownership: when an agent run breaks in production, you debug it
• You're comfortable with ambiguity:  the patterns for building agentic systems are still being figured out, and a lot of what you build will be the first version of its kind here

Please note that we do not offer visa sponsorship for this position.

Role Summary

Position Start Date: June 2026

In this role you will develop and grow business relationships with agencies and agents by acting as a subject matter expert on our products and processes and as a liaison with those individuals and entities. This involves collaborating with field leaders to design and execute against sales and marketing plans, as well as working with agency principals and agents to educate on and recommend products. In this role you will also be responsible for independently growing and developing dormant agencies/agents.

This role sits in either our Addison, TX or Montpelier, VT locations and uses virtual meeting tools to connect with field leaders, agents and agencies. There may be periodic travel to various agencies and conferences.

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion. 

This position is eligible for a language differential in pay for approved bilingual skills.

Essential Duties and Responsibilities

• Grow and manage a consistent and continuous new business pipeline through building relationships, developing expertise, using prospecting tools and educating agencies and agents on NLG products and processes
• Establish, manage, and grow strong relationships with existing strategic accounts with large growth potential
• Provide product analysis, illustration, and case design, acting as a subject matter expert for business stakeholders
• Independently grow and develop dormant agencies/agents.
• Recommend new products and features to agents and agencies, using knowledge of each account and its needs, markets, and goals
• Develop and collaborate on account specific strategies and marketing plans to deliver growth
• Onboard and educate new agents regarding NLG products and processes
• Ensure ongoing communication about policy/agent activity with internal groups (new business, underwriting, contracting, etc…)

Minimum Qualifications

• Bilingual (English/Spanish) to effectively communicate with our partners
• 1-3 years industry experience in life and annuity products
• Industry certifications, such as CLU, CFP or ChFC
• Ability to drive growth and increase presence and market share for assigned accounts
• Team player and self-starter with the ability to work independently and prioritize work in a fast-paced sales environment
• Excellent verbal and written communications skills

Preferred Qualifications

• Understanding of compliance and regulatory standards for life and annuity products

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

Role Summary

Position Start Date: June 2026

In this role you will develop and grow business relationships with agencies and agents by acting as a subject matter expert on our products and processes and as a liaison with those individuals and entities. This involves collaborating with field leaders to design and execute against sales and marketing plans, as well as working with agency principals and agents to educate on and recommend products. In this role you will also be responsible for independently growing and developing dormant agencies/agents.

This role sits in either our Addison, TX or Montpelier, VT locations and uses virtual meeting tools to connect with field leaders, agents and agencies. There may be periodic travel to various agencies and conferences.

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion. 

This position is eligible for a language differential in pay for approved bilingual skills.

Essential Duties and Responsibilities

• Grow and manage a consistent and continuous new business pipeline through building relationships, developing expertise, using prospecting tools and educating agencies and agents on NLG products and processes
• Establish, manage, and grow strong relationships with existing strategic accounts with large growth potential
• Provide product analysis, illustration, and case design, acting as a subject matter expert for business stakeholders
• Independently grow and develop dormant agencies/agents.
• Recommend new products and features to agents and agencies, using knowledge of each account and its needs, markets, and goals
• Develop and collaborate on account specific strategies and marketing plans to deliver growth
• Onboard and educate new agents regarding NLG products and processes
• Ensure ongoing communication about policy/agent activity with internal groups (new business, underwriting, contracting, etc…)

Minimum Qualifications

• Bilingual (English/Mandarin) to effectively communicate with our partners
• 1-3 years industry experience in life and annuity products
• Industry certifications, such as CLU, CFP or ChFC
• Ability to drive growth and increase presence and market share for assigned accounts
• Team player and self-starter with the ability to work independently and prioritize work in a fast-paced sales environment
• Excellent verbal and written communications skills

Preferred Qualifications

• Understanding of compliance and regulatory standards for life and annuity products

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

Role Summary

Position Start Date: June 2026

In this role you will develop and grow business relationships with agencies and agents by acting as a subject matter expert on our products and processes and as a liaison with those individuals and entities. This involves collaborating with field leaders to design and execute against sales and marketing plans, as well as working with agency principals and agents to educate on and recommend products. In this role you will also be responsible for independently growing and developing dormant agencies/agents.

This role sits in either our Addison, TX or Montpelier, VT locations and uses virtual meeting tools to connect with field leaders, agents and agencies. There may be periodic travel to various agencies and conferences.

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion. 

Essential Duties and Responsibilities

• Grow and manage a consistent and continuous new business pipeline through building relationships, developing expertise, using prospecting tools and educating agencies and agents on NLG products and processes
• Establish, manage, and grow strong relationships with existing strategic accounts with large growth potential
• Provide product analysis, illustration, and case design, acting as a subject matter expert for business stakeholders
• Independently grow and develop dormant agencies/agents.
• Recommend new products and features to agents and agencies, using knowledge of each account and its needs, markets, and goals
• Develop and collaborate on account specific strategies and marketing plans to deliver growth
• Onboard and educate new agents regarding NLG products and processes
• Ensure ongoing communication about policy/agent activity with internal groups (new business, underwriting, contracting, etc…)

Minimum Qualifications

• 1-3 years industry experience in life and annuity products
• Industry certifications, such as CLU, CFP or ChFC
• Ability to drive growth and increase presence and market share for assigned accounts
• Team player and self-starter with the ability to work independently and prioritize work in a fast-paced sales environment
• Excellent verbal and written communications skills

Preferred Qualifications

• Understanding of compliance and regulatory standards for life and annuity products

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

Position Summary

The Contact Center Escalations Associate is responsible for supporting complex after issue (payment) servicing needs and escalated customer and agent concerns across Life & Annuity products. This role serves as an After Issue (payment) subject matter expert and central point of contact for advanced service issues, providing guidance, troubleshooting support, and end-to-end case coordination.

The associate partners closely with agents, internal operational teams, and leadership to resolve complex servicing challenges, improve customer and agent experiences, identify trends, and recommend scalable process improvements. This position requires deep knowledge of insurance and annuity servicing with a focus on After Issue process and procedure.

Key Responsibilities

After Issue Service Expertise

• Serve as a subject matter expert on complex After Issue service matters for Life & Annuity products.
• Act as an Operations relationship conduit for internal partners such as business units and field leadership.

Relationship and Resolution Management

• Act as the primary point of contact for complex policyholder and agent escalations.
• Research, analyze, and resolve escalated issues requiring advanced problem-solving and strong judgment.
• Manage cases from intake through resolution, ensuring timely follow-up and clear communication.
• Develop thoughtful and creative solutions to complex service challenges.

• Partner with internal teams such as Payment Center, Title, Contract Change, Case Design, Special Operations, and other operational groups to ensure timely and accurate issue resolution.
• Serve as a business liaison between frontline service teams, operations, and leadership.

Reporting and Process Improvement

• Track and analyze service issues and escalation trends to identify root causes and recurring challenges.
• Prepare reporting and insights for leadership related to escalations, service performance, and operational opportunities.
• Conduct or support gap analyses to compare actual performance against potential performance and identify improvement opportunities.
• Recommend and support enhancements to systems, workflows, and operational processes.
• Contribute to short- and long-term initiatives that improve efficiency, quality, and digitally enabled customer experiences.

Required Qualifications

• After Issue experience
• Bachelor’s degree or equivalent combination of education and relevant experience.
• Experience in insurance, annuities, financial services, or a related field.
• Strong knowledge of Life & Annuity products and post-issue servicing processes.
• Ability to use network to prioritize and solve issues.
• Strong analytical, problem-solving, and decision-making skills.

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

Role Summary

We are seeking an experienced and visionary Underwriting leader to be head of our dynamic and growing core markets team. This senior leadership role requires a data-driven, forward-thinking leader who can provide strategic oversight, drive innovation, and focus on the development of our team. The ideal candidate will balance top and bottom-line objectives, ensuring our underwriting practices are both competitive and compliant while fostering a culture of excellence and growth.

Essential Duties and Responsibilities

Strategic Leadership and Vision:

• Develop and articulate a clear, forward-looking underwriting strategy that aligns with our corporate goals.   Work across our department and enterprise to ensure that underwriting strategy deepens the value chain and competitive edge that we offer to our customers.
• Foster a solution-oriented mindset within the core market Underwriting department, promoting innovation and continuous process and workflow management improvement.

Industry Leadership and Presence:

• Elevate National Life brand by actively participating in industry events, committees, advisory boards, and vendor meetings.  Establish our organization as a Center of Excellence in underwriting, setting industry standards and driving thought leadership.

Field Engagement and Relationship Building:

• Collaborate with field and key distribution leaders to recruit and educate producers on our underwriting practices and target demographics.  Cultivate strong relationships with field leadership and producers, integrating their feedback into the underwriting process and directly addressing complex issues when necessary.

Team Development and Leadership:

• Uses data insights and innovative tools to assess current staffing models and, based on projections, make recommendations on ways to support the growing business. 
• Lead a high-performing underwriting team, focusing on hiring, development, succession planning, and career growth.
• Provide mentorship and strategic guidance on managing a diverse portfolio of cases, including large and complex cases.
• Inspire and motivate the team to achieve our business growth plans, while effectively managing the underwriting budget.

Innovation and Competitive Advantage:

• Champion innovative underwriting practices that enhance our competitive edge, focusing on improving quality, speed, and agent satisfaction.

Product Development and Enhancement:

• Influence product development by providing insights based on field feedback, competitive intelligence, and market analysis.
• Continuously refine risk selection criteria to maintain a competitive position in the market.

Standards, Compliance, and Quality Assurance:

• Drive productivity and service standards to ensure National Life remains competitively differentiated, safeguarding profitability through high-quality risk selection.
• Ensure compliance with all relevant insurance regulations and laws, partnering with the legal team to address and resolve disputes.

Minimum Qualifications

• Bachelor’s degree required. A master’s degree and significant industry certifications (FALU, FLMI, and/or CLU) are strongly preferred.
• Minimum of 10 years’ experience in the life underwriting industry, marked by strong business relationships, skilled leadership, and proven business results.
• Recognized as an industry leader with a strong external reputation, capable of attracting and engaging new distribution groups to National Life Group.

Skills and Abilities:

Strategic Focus: Demonstrated ability to manage and influence people and initiatives with a strategic, externally focused approach.

Leadership: Exceptional leadership skills with a balance of sales and marketing acumen and a collaborative problem-solving style. Must be able to role model Servant Leadership principles and hold others accountable within the underwriting organization.

Innovation: Possess an innovative and solution-oriented mindset with a forward-thinking perspective on demographic and risk changes.

Proactive and Collaborative: High energy, strong bias for action, and a collaborative nature. Takes initiative and works effectively with minimal supervision.

Technical Expertise:

• Extensive knowledge in complex case underwriting, and living benefits.
• Broad experience across affiliated, independent, and brokerage channels.
• Understanding of product development, illustrations, and pricing.
• Ability to work with advanced sales and specialty risks, including foreign national, executive bonus, large case, and premium finance niches.
• Experience with COLI, small group, and critical or chronic cases is a plus.
• Deposition experience is desirable.

Business Acumen: Broad industry perspective with strong general business acumen. Understanding of the evolving compliance and regulatory environment.

Relationship Building: Ability to attract business, foster loyalty among agents, and build strong relationships both with field associates and the home office team.

Communication: Excellent communication skills, enthusiastic and articulate. Ability to develop and present to large audiences.

Background Check: Candidate must successfully pass a background check.

Preferred Qualifications

Bachelor’s degree required. A master’s degree and significant industry certifications (FALU, FLMI, and/or CLU) are strongly preferred.

Core Work Days

This position is presently onsite/hybrid with the expectation of being in the office four days per week with current campus days being Monday, Tuesday, Wednesday and Thursday (subject to change with advance notification and manager discretion).

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Payment Center Customer Service Rep

Please note that we do not offer visa sponsorship for this position.

Hours will be 9am - 5:45pm EST

Summary

We will train you to work directly with customers across America to ensure they have a positive experience in understanding and optimizing their life and annuity policies with National Life Group.  You will empower customers by providing information, help to solve important issues, and collaborates with the team to reach our full potential and achieve results.  You will build skills that allow you to complete first-call resolution by having experience in call handling and payment processing.  Ultimately, you will be an active and engaged member of a team dedicated to bringing peace of mind to all we serve.

Responsibilities:

Identifies, understands, and interprets customer needs, responding to a variety of questions (e.g. payment related statuses, requirements needed, policy value inquiries, product structure etc.) from a diverse group of agents, policyholders, and customers, in a high-volume inbound call environment, and implements resolutions in a way that provides quality customer service with urgency and caring curiosity. 

Navigates multiple technology systems (e.g. mainframe, CRM, SalesForce, Five9, etc.) to research customer questions and concerns, notate the policy after each interaction, and submit work items (e.g. disbursement of money, requests, payments, etc.) to accurately service the variety of transactions that occur over the lifetime of a customer. 

Processes payment-related transactions (e.g. inbound payments and disbursements on life and annuity policies) in accordance with expectations and is able to meet standards on quality, timeliness, and accuracy.  

Utilizes significant product knowledge (e.g. legacy product knowledge, life insurance, annuity) to guide and educate agents on both simple and complicated requests (e.g. submitting applications, offering options, self-service, how to use technology or processes, etc.), asking questions to provide information relevant to the customer’s wants and needs.

Factors that lead to success:

Customer Focus: You get excited, and feel rewarded in helping people

Detailed-oriented with a focus on quality and timeliness: You are proud of providing quality work in a timely manner

Resiliency: You quickly adapt to business needs (new information/processes, pivoting from one task to another) under pressure, bouncing back from setbacks easily

Nimble Learner: You are naturally curious and eager to learn with the ability to navigate ambiguity to arrive at the answer, even when not all the information is readily available

Self-Development: You take ownership of issues and instill confidence in the caller while collaborating across multiple departments

Demonstrate Self-Awareness: You are empathetic and intuitively relate to others

Communicates effectively/Interpersonal Savvy: You can clearly convey your message verbally and written and demonstrate strong listening skills with customers and internal teammates 

Tech-savvy: You are great at multi-tasking in a fast-paced environment and are computer savvy (web searches, MS Office and Mainframes)

Collaborative: You easily build positive, professional relationships with our customers and internal stakeholders

Thinks critically:  You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and change

Minimum Qualifications:

• Associates degree or higher (preferred)
• You have 2+ years of professional work experience interacting with customers
• Basic ability to read and interpret information
• Perform arithmetic, ratios, rates and percentages

What You’ll Find at National Life Group

• Competitive pay (starting at $22/hr.) and outstanding health, wellness, and insurance benefits
• Genuine opportunities for growth and career advancement
• Full tuition sponsorship for completing your undergraduate and graduate degrees with University Arizona World Campus; additional $5K in annual tuition reimbursement
• Paid time off and holidays
• 40 hours of community service hours annually
• A culture committed to inclusion and diversity

Environmental:

• Work schedule hours: Monday-Friday 8am-7pm ET (9a-6p CT) Monday-Friday
• Structured schedule, with built in breaks
• Time spent on the phone speaking with customers and processing customer and agent requests

Please note that we do not offer visa sponsorship for this position.

Role Summary

As we continue to grow, we are still looking to add additional individuals to our Sales Desk Team for a June start date.  We are looking to hire energetic and ambitious individuals into our vibrant, growing culture rooted in Servant Leadership.  Since our inception in 1848, we have been delivering on our promises to our customers.  Come be a part of our continued growth and success!

This position currently offers an onsite work schedule, with the expectation that you are in the office four days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

You’re encouraged to apply if you are:

Energetic and Passionate: Use your knowledge and energetic work ethic work ethic to support agents and Field Leaders who sell our life and annuity products.

Competitive go-getter: Ready to earn a base salary plus a quarterly variable bonus? You will have the chance to engage in friendly team competitions to win rewards and recognition. 

People Person: Put that emotional and social intelligence to good use by helping agents grow their business with National Life through providing solutions and business development opportunities.

Relationship Builder: You’ll carry out the Sales Desk mission of winning the sale by building relationships based on authenticity, seamless service and acting with a sense of urgency. 

Growth Driven: The Sales Desk is the farm team for the organization. Your drive and performance can lead to opportunities to move into an External Field Leader role or to other Home Office positions. We are committed to developing internal talent – our people are our secret sauce. 

Essential Duties and Responsibilities

• Provide sales support for an external wholesaler (Field Leader).
• Promote Life and Annuity products through webinars and inbound/outbound calls.
• Manage inbound calls
• Demonstrate proficiency in sales skills, identifying sales opportunities, and cross-selling skills with agents
• Manage and execute effective outbound call campaigns
• Be skilled at presenting in both small and large group settings
• Capture all activity and agent profile information into Salesforce.com
• Perform other duties as required

Minimum Qualifications

• 1-3 years financial services experience (preferred)
• 3+ years successful sales experience (preferred)
• Strong presentation skills as well as excellent communication skills
• Ability to adapt to the interests of the audience as well as use technical skills and people skills, on the phone and in person, to build relationships and help grow sales
• Interpersonal Flexibility
• Up to 10% travel required

Preferred Qualifications

• Broad knowledge of capital markets
• Previous experience with life and/or annuity illustration software 
• Bachelor’s degree 
• Life and Health Licensed 
• CLU, ChFC, CFP designations

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

Role Summary

As we continue to grow, we are still looking to add additional individuals to our Sales Desk Team for a June start date.  We are looking to hire energetic and ambitious individuals into our vibrant, growing culture rooted in Servant Leadership.  Since our inception in 1848, we have been delivering on our promises to our customers.  Come be a part of our continued growth and success!

This position currently offers an onsite work schedule, with the expectation that you are in the office four days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

This position is eligible for a language differential in pay for approved bilingual skills.

You’re encouraged to apply if you are:

Energetic and Passionate: Use your knowledge and energetic work ethic work ethic to support agents and Field Leaders who sell our life and annuity products.

Competitive go-getter: Ready to earn a base salary plus a quarterly variable bonus? You will have the chance to engage in friendly team competitions to win rewards and recognition. 

People Person: Put that emotional and social intelligence to good use by helping agents grow their business with National Life through providing solutions and business development opportunities.

Relationship Builder: You’ll carry out the Sales Desk mission of winning the sale by building relationships based on authenticity, seamless service and acting with a sense of urgency. 

Growth Driven: The Sales Desk is the farm team for the organization. Your drive and performance can lead to opportunities to move into an External Field Leader role or to other Home Office positions. We are committed to developing internal talent – our people are our secret sauce. 

Essential Duties and Responsibilities

• Provide sales support for an external wholesaler (Field Leader).
• Promote Life and Annuity products through webinars and inbound/outbound calls.
• Manage inbound calls
• Demonstrate proficiency in sales skills, identifying sales opportunities, and cross-selling skills with agents
• Manage and execute effective outbound call campaigns
• Be skilled at presenting in both small and large group settings
• Capture all activity and agent profile information into Salesforce.com
• Perform other duties as required

Minimum Qualifications

• 1-3 years financial services experience (preferred)
• Bilingual (English/Mandarin) to effectively communicate with our partners
• 3+ years successful sales experience (preferred)
• Strong presentation skills as well as excellent communication skills
• Ability to adapt to the interests of the audience as well as use technical skills and people skills, on the phone and in person, to build relationships and help grow sales
• Interpersonal Flexibility
• Up to 10% travel required

Preferred Qualifications

• Broad knowledge of capital markets
• Previous experience with life and/or annuity illustration software 
• Bachelor’s degree 
• Life and Health Licensed 
• CLU, ChFC, CFP designations

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

Role Summary

As we continue to grow, we are still looking to add additional individuals to our Sales Desk Team for a June start date.  We are looking to hire energetic and ambitious individuals into our vibrant, growing culture rooted in Servant Leadership.  Since our inception in 1848, we have been delivering on our promises to our customers.  Come be a part of our continued growth and success!

This position currently offers an onsite work schedule, with the expectation that you are in the office four days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

This position is eligible for a language differential in pay for approved bilingual skills.

You’re encouraged to apply if you are:

Energetic and Passionate: Use your knowledge and energetic work ethic work ethic to support agents and Field Leaders who sell our life and annuity products.

Competitive go-getter: Ready to earn a base salary plus a quarterly variable bonus? You will have the chance to engage in friendly team competitions to win rewards and recognition. 

People Person: Put that emotional and social intelligence to good use by helping agents grow their business with National Life through providing solutions and business development opportunities.

Relationship Builder: You’ll carry out the Sales Desk mission of winning the sale by building relationships based on authenticity, seamless service and acting with a sense of urgency. 

Growth Driven: The Sales Desk is the farm team for the organization. Your drive and performance can lead to opportunities to move into an External Field Leader role or to other Home Office positions. We are committed to developing internal talent – our people are our secret sauce. 

Essential Duties and Responsibilities

• Provide sales support for an external wholesaler (Field Leader).
• Promote Life and Annuity products through webinars and inbound/outbound calls.
• Manage inbound calls
• Demonstrate proficiency in sales skills, identifying sales opportunities, and cross-selling skills with agents
• Manage and execute effective outbound call campaigns
• Be skilled at presenting in both small and large group settings
• Capture all activity and agent profile information into Salesforce.com
• Perform other duties as required

Minimum Qualifications

• 1-3 years financial services experience (preferred)
• Bilingual (English/Spanish) to effectively communicate with our partners
• 3+ years successful sales experience (preferred)
• Strong presentation skills as well as excellent communication skills
• Ability to adapt to the interests of the audience as well as use technical skills and people skills, on the phone and in person, to build relationships and help grow sales
• Interpersonal Flexibility
• Up to 10% travel required

Preferred Qualifications

• Broad knowledge of capital markets
• Previous experience with life and/or annuity illustration software 
• Bachelor’s degree 
• Life and Health Licensed 
• CLU, ChFC, CFP designations

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

Role Summary

Position Start Date: June 2026

In this role you will develop and grow business relationships with agencies and agents by acting as a subject matter expert on our products and processes and as a liaison with those individuals and entities. This involves collaborating with field leaders to design and execute against sales and marketing plans, as well as working with agency principals and agents to educate on and recommend products. In this role you will also be responsible for independently growing and developing dormant agencies/agents.

This role sits in either our Addison, TX or Montpelier, VT locations and uses virtual meeting tools to connect with field leaders, agents and agencies. There may be periodic travel to various agencies and conferences.

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion. 

This position is eligible for a language differential in pay for approved bilingual skills.

Essential Duties and Responsibilities

• Grow and manage a consistent and continuous new business pipeline through building relationships, developing expertise, using prospecting tools and educating agencies and agents on NLG products and processes
• Establish, manage, and grow strong relationships with existing strategic accounts with large growth potential
• Provide product analysis, illustration, and case design, acting as a subject matter expert for business stakeholders
• Independently grow and develop dormant agencies/agents.
• Recommend new products and features to agents and agencies, using knowledge of each account and its needs, markets, and goals
• Develop and collaborate on account specific strategies and marketing plans to deliver growth
• Onboard and educate new agents regarding NLG products and processes
• Ensure ongoing communication about policy/agent activity with internal groups (new business, underwriting, contracting, etc…)

Minimum Qualifications

• Bilingual (English/Spanish) to effectively communicate with our partners
• 1-3 years industry experience in life and annuity products
• Industry certifications, such as CLU, CFP or ChFC
• Ability to drive growth and increase presence and market share for assigned accounts
• Team player and self-starter with the ability to work independently and prioritize work in a fast-paced sales environment
• Excellent verbal and written communications skills

Preferred Qualifications

• Understanding of compliance and regulatory standards for life and annuity products

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

Role Summary

As we continue to grow, we are still looking to add additional individuals to our Sales Desk Team for a June Start date.  We are looking to hire energetic and ambitious individuals into our vibrant, growing culture rooted in Servant Leadership.  Since our inception in 1848, we have been delivering on our promises to our customers.  Come be a part of our continued growth and success!

This position currently offers an onsite work schedule, with the expectation that you are in the office four days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

You’re encouraged to apply if you are:

Energetic and Passionate: Use your knowledge and energetic work ethic work ethic to support agents and Field Leaders who sell our life and annuity products.

Competitive go-getter: Ready to earn a base salary plus a quarterly variable bonus? You will have the chance to engage in friendly team competitions to win rewards and recognition. 

People Person: Put that emotional and social intelligence to good use by helping agents grow their business with National Life through providing solutions and business development opportunities.

Relationship Builder: You’ll carry out the Sales Desk mission of winning the sale by building relationships based on authenticity, seamless service and acting with a sense of urgency. 

Growth Driven: The Sales Desk is the farm team for the organization. Your drive and performance can lead to opportunities to move into an External Field Leader role or to other Home Office positions. We are committed to developing internal talent – our people are our secret sauce. 

Essential Duties and Responsibilities

• Provide sales support for an external wholesaler (Field Leader).
• Promote Life and Annuity products through webinars and inbound/outbound calls.
• Manage inbound calls
• Demonstrate proficiency in sales skills, identifying sales opportunities, and cross-selling skills with agents
• Manage and execute effective outbound call campaigns
• Be skilled at presenting in both small and large group settings
• Capture all activity and agent profile information into Salesforce.com
• Perform other duties as required

Minimum Qualifications

• Bilingual (Spanish/English) required 

• 1-3 years financial services experience (preferred)
• 3+ years successful sales experience (preferred)
• Strong presentation skills as well as excellent communication skills
• Ability to adapt to the interests of the audience as well as use technical skills and people skills, on the phone and in person, to build relationships and help grow sales
• Interpersonal Flexibility
• Up to 10% travel required

Preferred Qualifications

• Broad knowledge of capital markets
• Previous experience with life and/or annuity illustration software 
• Bachelor’s degree 
• Life and Health Licensed 
• CLU, ChFC, CFP designations

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

Role Summary

Position Start Date: June 2026

In this role you will develop and grow business relationships with agencies and agents by acting as a subject matter expert on our products and processes and as a liaison with those individuals and entities. This involves collaborating with field leaders to design and execute against sales and marketing plans, as well as working with agency principals and agents to educate on and recommend products. In this role you will also be responsible for independently growing and developing dormant agencies/agents.

This role sits in either our Addison, TX or Montpelier, VT locations and uses virtual meeting tools to connect with field leaders, agents and agencies. There may be periodic travel to various agencies and conferences.

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion. 

Essential Duties and Responsibilities

• Grow and manage a consistent and continuous new business pipeline through building relationships, developing expertise, using prospecting tools and educating agencies and agents on NLG products and processes
• Establish, manage, and grow strong relationships with existing strategic accounts with large growth potential
• Provide product analysis, illustration, and case design, acting as a subject matter expert for business stakeholders
• Independently grow and develop dormant agencies/agents.
• Recommend new products and features to agents and agencies, using knowledge of each account and its needs, markets, and goals
• Develop and collaborate on account specific strategies and marketing plans to deliver growth
• Onboard and educate new agents regarding NLG products and processes
• Ensure ongoing communication about policy/agent activity with internal groups (new business, underwriting, contracting, etc…)

Minimum Qualifications

• 1-3 years industry experience in life and annuity products
• Industry certifications, such as CLU, CFP or ChFC
• Ability to drive growth and increase presence and market share for assigned accounts
• Team player and self-starter with the ability to work independently and prioritize work in a fast-paced sales environment
• Excellent verbal and written communications skills

Preferred Qualifications

• Understanding of compliance and regulatory standards for life and annuity products

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

Role Summary

Position Start Date: June 2026

In this role you will develop and grow business relationships with agencies and agents by acting as a subject matter expert on our products and processes and as a liaison with those individuals and entities. This involves collaborating with field leaders to design and execute against sales and marketing plans, as well as working with agency principals and agents to educate on and recommend products. In this role you will also be responsible for independently growing and developing dormant agencies/agents.

This role sits in either our Addison, TX or Montpelier, VT locations and uses virtual meeting tools to connect with field leaders, agents and agencies. There may be periodic travel to various agencies and conferences.

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion. 

This position is eligible for a language differential in pay for approved bilingual skills.

Essential Duties and Responsibilities

• Grow and manage a consistent and continuous new business pipeline through building relationships, developing expertise, using prospecting tools and educating agencies and agents on NLG products and processes
• Establish, manage, and grow strong relationships with existing strategic accounts with large growth potential
• Provide product analysis, illustration, and case design, acting as a subject matter expert for business stakeholders
• Independently grow and develop dormant agencies/agents.
• Recommend new products and features to agents and agencies, using knowledge of each account and its needs, markets, and goals
• Develop and collaborate on account specific strategies and marketing plans to deliver growth
• Onboard and educate new agents regarding NLG products and processes
• Ensure ongoing communication about policy/agent activity with internal groups (new business, underwriting, contracting, etc…)

Minimum Qualifications

• Bilingual (English/Mandarin) to effectively communicate with our partners
• 1-3 years industry experience in life and annuity products
• Industry certifications, such as CLU, CFP or ChFC
• Ability to drive growth and increase presence and market share for assigned accounts
• Team player and self-starter with the ability to work independently and prioritize work in a fast-paced sales environment
• Excellent verbal and written communications skills

Preferred Qualifications

• Understanding of compliance and regulatory standards for life and annuity products

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

Role Summary

As we continue to grow, we are still looking to add additional individuals to our Sales Desk Team for a June Start date. We are looking to hire energetic and ambitious individuals into our vibrant, growing culture rooted in Servant Leadership.  Since our inception in 1848, we have been delivering on our promises to our customers.  Come be a part of our continued growth and success!

This position currently offers an onsite work schedule, with the expectation that you are in the office four days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

You’re encouraged to apply if you are:

Energetic and Passionate: Use your knowledge and energetic work ethic work ethic to support agents and Field Leaders who sell our life and annuity products.

Competitive go-getter: Ready to earn a base salary plus a quarterly variable bonus? You will have the chance to engage in friendly team competitions to win rewards and recognition. 

People Person: Put that emotional and social intelligence to good use by helping agents grow their business with National Life through providing solutions and business development opportunities.

Relationship Builder: You’ll carry out the Sales Desk mission of winning the sale by building relationships based on authenticity, seamless service and acting with a sense of urgency. 

Growth Driven: The Sales Desk is the farm team for the organization. Your drive and performance can lead to opportunities to move into an External Field Leader role or to other Home Office positions. We are committed to developing internal talent – our people are our secret sauce. 

Essential Duties and Responsibilities

• Provide sales support for an external wholesaler (Field Leader).
• Promote Life and Annuity products through webinars and inbound/outbound calls.
• Manage inbound calls
• Demonstrate proficiency in sales skills, identifying sales opportunities, and cross-selling skills with agents
• Manage and execute effective outbound call campaigns
• Be skilled at presenting in both small and large group settings
• Capture all activity and agent profile information into Salesforce.com
• Perform other duties as required

Minimum Qualifications

• 1-3 years financial services experience (preferred)
• 3+ years successful sales experience (preferred)
• Strong presentation skills as well as excellent communication skills
• Ability to adapt to the interests of the audience as well as use technical skills and people skills, on the phone and in person, to build relationships and help grow sales
• Interpersonal Flexibility
• Up to 10% travel required

Preferred Qualifications

• Broad knowledge of capital markets
• Previous experience with life and/or annuity illustration software 
• Bachelor’s degree 
• Life and Health Licensed 
• CLU, ChFC, CFP designations

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

Role Summary

As we continue to grow, we are still looking to add additional individuals to our Sales Desk Team for a June Start date.  We are looking to hire energetic and ambitious individuals into our vibrant, growing culture rooted in Servant Leadership.  Since our inception in 1848, we have been delivering on our promises to our customers.  Come be a part of our continued growth and success!

This position currently offers an onsite work schedule, with the expectation that you are in the office four days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

You’re encouraged to apply if you are:

Energetic and Passionate: Use your knowledge and energetic work ethic work ethic to support agents and Field Leaders who sell our life and annuity products.

Competitive go-getter: Ready to earn a base salary plus a quarterly variable bonus? You will have the chance to engage in friendly team competitions to win rewards and recognition. 

People Person: Put that emotional and social intelligence to good use by helping agents grow their business with National Life through providing solutions and business development opportunities.

Relationship Builder: You’ll carry out the Sales Desk mission of winning the sale by building relationships based on authenticity, seamless service and acting with a sense of urgency. 

Growth Driven: The Sales Desk is the farm team for the organization. Your drive and performance can lead to opportunities to move into an External Field Leader role or to other Home Office positions. We are committed to developing internal talent – our people are our secret sauce. 

Essential Duties and Responsibilities

• Provide sales support for an external wholesaler (Field Leader).
• Promote Life and Annuity products through webinars and inbound/outbound calls.
• Manage inbound calls
• Demonstrate proficiency in sales skills, identifying sales opportunities, and cross-selling skills with agents
• Manage and execute effective outbound call campaigns
• Be skilled at presenting in both small and large group settings
• Capture all activity and agent profile information into Salesforce.com
• Perform other duties as required

Minimum Qualifications

• Bilingual (Mandarin/English) required

• 1-3 years financial services experience (preferred)
• 3+ years successful sales experience (preferred)
• Strong presentation skills as well as excellent communication skills
• Ability to adapt to the interests of the audience as well as use technical skills and people skills, on the phone and in person, to build relationships and help grow sales
• Interpersonal Flexibility
• Up to 10% travel required

Preferred Qualifications

• Broad knowledge of capital markets
• Previous experience with life and/or annuity illustration software 
• Bachelor’s degree 
• Life and Health Licensed 
• CLU, ChFC, CFP designations

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

National Life Group is transforming the future of Life and Annuities. As Head of Product & Distribution Marketing, you will serve as the strategic bridge between Marketing and the Enterprise, owning go-to-market strategy, positioning, and growth execution across the portfolio.

This leader will integrate market insight, distribution strategy, data, and AI-driven personalization to deliver measurable growth, agent engagement, and competitive differentiation.

Key Responsibilities

Enterprise & Strategic Leadership

• Own enterprise product marketing and growth strategy in partnership with senior leaders.
• Translate market intelligence, analytics, and AI-driven insights into clear business actions.
• Lead GTM strategy, positioning, messaging, and launch planning across Life and Annuities.
• Partner across Product, Distribution, Operations, and Field leadership.

Product Marketing & Go-To-Market

• Own end-to-end GTM for Life and Annuity products (e.g., Instant Decision, Whole, Term, UL, FIAs).
• Define differentiated value propositions aligned to agent needs and product economics.
• Influence roadmap prioritization, competitive positioning, and launch sequencing.

AI-Driven CRM & Growth

• Lead CRM and lifecycle marketing strategy across advisor and customer journeys.
• Embed AI, automation, and advanced analytics into personalization and campaign orchestration.
• Drive experimentation, targeting, and performance optimization to improve conversion, retention, and premium growth.
• Optimize the full journey from awareness through onboarding and cross-sell.

Sales Enablement & Advisor Engagement

• Design agent-first programs that accelerate adoption and loyalty.
• Oversee development of sales enablement tools, product content, and promotional support.
• Ensure marketing directly impacts pipeline and field performance.

Team & Performance Leadership

• Lead and develop a high-performing product marketing team.
• Establish dashboards, stakeholder forums, and performance metrics to ensure accountability.
• Drive change through structured communication and capability building.

Experience & Capabilities

• 10+ years in product marketing, CRM, growth, or consulting within Life and/or Annuities.
• Deep expertise in advisor-centric distribution models.
• Proven success leading GTM strategy, teams, and delivering measurable growth.
• Strong Salesforce CRM and AI-driven marketing experience.
• Executive-level communication and stakeholder leadership skills.
• Strategic, data-driven, and effective in complex environments.
• Willingness to travel as needed.

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Please note that we do not offer visa sponsorship for this position.

We encourage applicants to include a cover letter to share more about their experience and interest.

Role Summary

The Associate Director, Digital Content & Insights acts as the connective tissue between creative storytelling, digital execution, and performance measurement bridging content, analytics, and technology to ensure that all digital channels work together to deliver measurable, compliant, and high-performing marketing outcomes. The role connects the dots between brand, creative, and media to deliver content that builds awareness, credibility, and engagement across NLG’s digital ecosystem. This role is responsible for shaping and optimizing the firm’s digital content strategy, ensuring every message and campaign reflects the brand voice, meets compliance standards, and drives measurable performance across web, email, and social channels.

Reporting to the Director – Digital Marketing, this individual will lead the planning, development, and governance of digital content, driving an organic-first approach that blends storytelling, search intelligence, and performance insights. They are digitally bilingual — able to think strategically about content while speaking the technical language of SEO, analytics, CMS, and compliance. A working knowledge of HTML and marketing technology enables this role to operate with agility and independence, collaborating seamlessly with creative, data, and technical partners to ensure content performs as well as it inspires.

The Associate Director, Digital Content & Insights will collaborate closely with the Web & Digital Experience Strategist to align content with site architecture, SEO priorities, and user journeys, and with the Lifecycle Marketing Manager to ensure messaging and cadence are consistent across channels. They will oversee the editorial calendar, manage content workflows, brainstorm and lead content marketing efforts, and maintain brand and compliance integrity across all digital touchpoints. This role also owns social media operations and governance, as well as online reputation management, driving brand consistency and engagement across all digital touchpoints.

The ideal candidate is a strategic storyteller who combines creative thinking with analytical discipline. They are high energy and have a proactive, solutions-oriented mindset and understand how brand narratives, keywords, and engagement data work together to drive organic growth and meaningful results. Success in this role will be defined by cohesive, insight-driven content that advances NLG’s reputation, engagement, and measurable impact across the digital landscape.

Essential Duties and Responsibilities

Lead digital content strategy and planning. Working with clients and other communicators, define and manage NLG’s digital content editorial calendar. Drive an organic-first approach to content development that blends storytelling, SEO, and analytics to enhance visibility and engagement.

Manage and mentor the content producer: Oversee the Digital Media Producer, guiding workload prioritization, creative execution, and professional development. Ensure content producer delivers high-quality, compliant content and creative assets that support campaigns and business objectives.

Lead content creation and storytelling: Direct and contribute to the creation of compelling, insight-driven content, including thought leadership articles, blog posts, case studies, social media content, and interviews that reinforce NLG’s brand and expertise. Ensure all content reflects the company’s tone, voice, and positioning while meeting engagement and performance goals.

Oversee content production and publishing: Manage the creation, editing, and distribution of content across NLG’s owned digital channels. Oversee workflows in the CMS system (Sitecore, WordPress, Adobe Experience Manager) to ensure content accuracy, timeliness, and alignment with digital best practices.

Own social media operations and governance: Oversee corporate and agent-facing social media programs, ensuring consistency, compliance, and brand integrity across platforms. With Director – Digital Marketing as a strategic content partner, manage publishing, engagement, and paid amplification using tools such as Sprout and Hearsay. Identify opportunities to strengthen channel performance and audience reach.

Integrate data and insights into storytelling: Partner with the Web & Digital Experience Strategist to use analytics, SEO insights, and performance data to inform content decisions for consumers consumption and agent use. Monitor content performance through GA4, SEMrush, and social analytics tools; translate findings into actionable recommendations that improve reach, engagement, and conversion.

Drive SEO and discoverability: Lead collaboration with the Web & Digital Experience Strategist to ensure content is optimized for search visibility and aligned with keyword strategies, metadata standards, and site architecture. Conduct ongoing keyword research, analyze trends, and apply best practices for both search and emerging AI-driven discovery tools.

Ensure governance, quality, and compliance: Uphold NLG’s brand, voice, and editorial standards while ensuring that all content meets accessibility, privacy, and regulatory requirements. Partner with Compliance and Legal teams to facilitate content review and approval processes, maintaining accurate documentation and version control.

Advance content performance measurement and reporting: Develop KPIs and reporting dashboards to evaluate the effectiveness of digital content. Track and communicate insights on traffic, engagement, and conversion metrics to senior stakeholders, using data to refine content strategy and prioritize future initiatives.

Minimum Qualifications

• 7+ years of experience in digital content strategy, marketing, or communications, with proven success developing and optimizing multi-channel content programs (web, social, video, and email).
• Bachelor’s degree in Marketing, Communications, Journalism, Digital Media, or a related field; an equivalent combination of education and experience may be considered.
• Demonstrated ability to lead and manage a small team, including content producers, copywriters, or media specialists, balancing strategic guidance with hands-on execution.
• Strong understanding of SEO, analytics, and content performance, with hands-on experience using Google Analytics 4 (GA4), Google Tag Manager (GTM), SEMrush, or equivalent tools to inform content decisions.
• Experience managing and publishing content within CMS platforms such as Sitecore, WordPress, or Adobe Experience Manager (AEM), ensuring accuracy, accessibility, and brand consistency.
• Proven ability to manage social media platforms and tools such as Sprout, Hearsay, or similar, ensuring consistent brand expression, compliance, and performance reporting.
• Demonstrated ownership of social media channels, including organic and paid social strategy, publishing, analytics, online reputation management (ORM), and governance.
• Excellent writing and editing skills with the ability to translate complex ideas into clear, compelling, and compliant digital copy.
• Proven ability to collaborate across marketing, IT, compliance, and creative functions to deliver cohesive, high-quality content aligned to business objectives.
• Highly organized, detail-oriented, and capable of managing multiple projects and priorities in a fast-paced environment.

Work Arrangements:  Hybrid

This position currently offers an onsite hybrid work schedule, with the expectation that you are in the office four days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

Preferred Qualifications

• 10+ years of experience in content strategy, digital marketing, or editorial leadership, preferably within financial services, professional services, or another highly regulated industry.
• Experience leading content teams or editorial operations, managing workflows, priorities, and development for writers, producers, and designers.
• Demonstrated success building content strategies that connect brand, creative, and media to drive awareness, engagement, and organic growth.
• Deep understanding of modern content formats and emerging digital trends, including video, podcasts, interactive content, and AI-assisted content creation tools (e.g., Copilot, ChatGPT).
• Strong grasp of user behavior and journey-based storytelling, with experience using data, A/B testing, and analytics to improve message relevance and conversion performance.
• Advanced proficiency in SEO and discoverability strategies, including keyword analysis, metadata management, and answer engine optimization (AEO) for emerging AI-driven search visibility.
• Familiarity with content governance and compliance workflows, including accessibility (WCAG), brand voice standards, and content approval processes.
• Experience collaborating across CRM and marketing automation ecosystems (e.g., Salesforce, Marketing Cloud) to connect content performance with lead generation and nurture campaigns.
• Proficiency with project management platforms (e.g., Monday.com, Jira, or Asana) and comfort working in Agile or hybrid team environments.
• Strong presentation and communication skills with the ability to clearly articulate content strategy, performance insights, and creative concepts to senior stakeholders.
• Demonstrates a proactive approach to continuous improvement and digital excellence, staying current on emerging trends in SEO, analytics, and digital content innovation.

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Operations Manager, Life New Business

Position is located in Montpelier, Vermont, or Addison, Texas, with a relocation package offered.

Please note that we do not offer visa sponsorship for this position.

Company Summary

Come join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good.

Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.

We invite you to explore what we have to offer and to join our cause.

Role Summary

We are seeking a forward-thinking, high-impact leader to join our team as Manager of Life New Business. This role is a critical leadership position designed to develop and groom the next generation of people leaders within our department, providing deep exposure to operational strategy, performance leadership, and talent development.

The Manager will oversee a team of Operations Leads that will support other Managers and Case Managers across multiple sites and Distribution channels. This role is highly cross-functional, requiring strong partnerships within the department—including Operations, Underwriting, Quality/Audit and Training—to drive an outstanding experience for our internal and external partners.

 Essential Duties and Responsibilities

• Lead, mentor, and manage a cross-functional team across multiple sites to ensure efficient processing of Life New Business
• Champion a high-performance culture with a focus on leadership development, actively coaching team members with potential to advance into management
• Collaborate closely with internal teams across the department to streamline operations and enhance the end-to-end customer and agent experience
• Support and coach team members on building effective, service-oriented relationships with our distribution partners
• Model strong partner relationship skills and set expectations for professionalism, responsiveness, and trust-building in every external interaction
• Work with team members to resolve complex partner issues, turning challenges into opportunities to strengthen our partnerships
• Implement individual and team goals that align with broader departmental and organizational objectives
• Coach a team of individuals who act as a key point of escalation for high-priority agent and customer inquiries, ensuring swift and accurate resolution
• Model and uphold NLG values while promoting continuous learning, adaptability, and innovation
• Responsible for collaboration across distribution and enterprise-wide teams
• This position is presently onsite/hybrid with the expectation of being in the office four days per week with current campus days being Monday, Tuesday, Wednesday and Thursday (subject to change with advance notification and manager discretion).

Job Requirements

• Bachelor’s degree in a related field
• 5–10 years of leadership experience in the life and annuity industry preferred; solid understanding of distribution, marketing, and operations required
• Strong Command Skills (Leadership)
• Proven ability to build and develop high-performing teams and mentor future leaders
• Demonstrated effectiveness in collaborative, cross-functional environments
• Strong written and verbal communication skills
• Ability to successfully pass a background check that may including fingerprinting

Please note that we do not offer visa sponsorship for this position.

Role Summary

This leadership position will play a critical role in the Customer and Agent Experience within our New Business area of our Customer Innovation Group (CIG) and will partner with other teams across multiple locations to provide strategy, direction, leadership, and management.  This position will lead several teams located on our Addison, Texas Campus consisting of Team Managers and Case Managers aligned to support key distribution relationships.  Activities include everything from application submission to the issuance of a policy contract.  

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

Essential Duties and Responsibilities

• Provide leadership to ensure all activities are consistent with our goals, guidelines and culture by monitoring trends and evolving our strategy to keep up with changing customer expectations
• Actively participate on collaborative panels, committees and teams with Marketing, Distribution, Operations, Finance, and other key areas to drive overall business results
• Develop and maintain productivity and quality standards through audit and other review mechanisms to ensure policy, procedures, and objectives are carried out
• Motivate and coach teams to meet service goals and increase productivity while driving down unit costs
• Focus on employee development, succession and career planning through management, coaching and development

Minimum Qualifications

The qualified candidate will have substantial experience in Annuity/Life Operations marked by strong business relationships, skilled leadership and demonstrated business results.  Must have 10+ years of Operational leadership experience and a four-year college degree with a strong academic record. Advanced education (Masters) is preferred but not required.

Must possess the following skills and abilities:

• Strategic, internally/externally focused individual adept at leading people and initiatives
• Broad industry perspective and strong general business acumen
• Working knowledge of insurance operations
• Ability to target continuous improvement opportunities and drive execution focused on enhancing our service delivery and boosting overall performance
• Collaborative solutioning style; Strong bias for action
• High energy; Enthusiastic
• Self-starter; Curious learner
• Takes accountability for quality results, for treating others professionally and respectfully, and for using productive communication that fosters teamwork and collaboration
• Excellent communication skills
• Some travel between campuses will be required
• Must be able to successfully pass a background check

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Job description

Founding GTM Engineer

About Proton

Proton is building the AI infrastructure for wholesale distribution, embedded in the workflows that move nearly every physical product on the planet. Distribution is a $9 trillion industry, and the software that runs it has been stuck in the past for decades — most tools create more work than they eliminate. We unify CRM, PIM, eCommerce AI, and Order & Quote Entry AI into one platform with one data layer and one AI brain, so reps spend their time deepening customer relationships, not entering data.

We hire people with high agency and high urgency. At Proton, everyone is a builder who owns problems end to end and ships AI-native software faster than anyone else in the category.

The median Proton customer reports 3x profit return per dollar spent, an extra day of sales per rep per month, and “the best ROI of any tech investment in 30 years.” Hundreds of leading distributors — from family-owned shops to publicly-traded enterprises across industrial, HVAC, and electrical — run on Proton. We’re backed by Felicis Ventures (Twitch, Shopify, Opendoor) and Battery Ventures.

If you want to build the systems that shape how trillions of dollars of physical goods move through the economy, Proton is the place to do it.

The role:

Revenue Operations is the engine room of Proton’s go-to-market. We’re hiring our first GTM Engineer to design, build, and scale the systems that power it: the data, workflows, dashboards, and AI-native infrastructure that make every BDR, AE, and CSM faster every quarter.

This is a senior IC role. You’ll write the workflows, build the dashboards, and ship the systems yourself, partnering closely with Marketing, Business Development, Sales, CS, and Finance. Today, much of this work runs through an external agency. You’ll absorb that scope, exceed it, and go far beyond — into clean data architecture, forecasting, deal desk, comp, and AI-native ops that compound over time.

What you’ll do:

• Build AI agents from scratch that autonomously run GTM workflows: lead enrichment and scoring, outbound campaign generation, pipeline hygiene, signal monitoring, forecast updates, comp queries, deal desk triage
• Own the HubSpot stack end-to-end: data models, automations, reporting. You read every release note and ship the workflow by Friday
• Build outbound automation, enrichment pipelines, signal-driven plays, and lead scoring in Clay. Ship clean systems without over-engineering
• Own CRM hygiene end-to-end: dedupe, validation rules, field governance, ownership integrity, so dashboards, forecasts, and outbound plays sit on data reps actually trust.
• Instrument the lead → opportunity → closed-won funnel and own pipeline health, forecasting hygiene, and segment-level performance
• Build new-business and net revenue retention forecast models the executive team trusts in board prep, with documented and defensible assumptions
• Design territory, coverage, and governance: accurate segmentation, clean ownership transitions, documented operating rhythms
• Stay on the cutting edge of agentic AI: model capabilities, tool-use patterns, multi-agent orchestration, MCP, evals, and bring what you learn into production fast
• Build reusable agent infrastructure and documentation so the GTM team can operate and trust what you’ve built
• Take projects from 0→1: prototyping, deployment, monitoring, iteration

You’ll thrive if:

• You’ve built revenue systems from scratch — not just maintained someone else’s
• You’re a HubSpot expert at the architecture and admin level; you probably have opinions about associations
• Clay is muscle memory; you can describe Clay tables you’re proud of and why
• You have a deep passion for AI: you keep up with the latest releases, experiment constantly, have fully integrated AI into your workflows, and vibe code on the weekend
• You have production experience with Claude or comparable models (automation, enrichment, dashboards, agentic workflows, MCP servers)
• You’ve got strong data intuition and clear executive communication: you know what matters, what’s noise, and how to translate one into the other
• You bias toward ownership, urgency, and shipping in ambiguity

Fair warning:

• This role is not for someone who prefers an established playbook. It’s a true builder role.
• And if AI and Clay are something you’ve been meaning to get around to, we’re not the place to figure it out. You should be experimenting and building already.

Benefits:

• 160k salary, quarterly performance bonuses, and meaningful equity
• Company-sponsored 401(k) program
• Health, dental, and vision insurance
• Unlimited PTO (and we mean it—we want you to take time off)
• Professional development (get that book, take that course, attend that conference)
• Encouragement to explore and adopt new AI tools that make your work faster and smarter
• Incredible training and career growth opportunities
• A friendly, inclusive, human-first team culture with a strong mix of hustle, productivity, and fun

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

What the Role Is

Babylist is looking for a Senior Business Analyst, AI & Automation to help define how we operate today — and how we evolve through AI agents, LLM-powered workflows, and intelligent automation. This is a true 0→1 role at a company leaning fully into what AI makes possible. Every team already uses tools like Claude daily, and this role helps turn that into durable, system-level workflows.

Your focus is understanding how work actually gets done. Where decisions happen. Where things break down. Where time is spent on work that shouldn’t require human effort. You’ll take messy, real-world processes and turn them into structured, AI-ready specifications — the kind that LLM-powered systems and agents can reliably execute.

This is not a role where you inherit clean systems or operate at a distance. You’ll be dropped into ambiguous workflows across the business and expected to create clarity from scratch. If you prefer working from existing documentation or staying at a high level, this will be a tough fit. If you like asking hard questions, mapping reality (not theory), and turning it into something buildable, you’ll thrive here.

Who You Are

• 8+ years in business analysis, process improvement, or systems design, with a track record of leading end-to-end process discovery across multiple business functions
• You have deep experience translating ambiguous, real-world workflows into structured artifacts (BRDs, process maps, or equivalent) that both business stakeholders and technical teams can act on
• You’ve worked on AI or automation-driven initiatives, with a clear understanding of where LLMs are effective, where they break, and how to design around those constraints
• You have hands-on experience with LLM platforms or AI tools (Claude, OpenAI, Gemini, or similar) and understand how to use them to explore, test, and refine workflows
• You’re familiar with prompt engineering concepts, including structuring inputs, controlling outputs, and designing for consistency in LLM behavior
• You understand how AI systems operate in production, including RAG (retrieval-augmented generation), tool/function calling, or multi-agent workflows, at a practical level
• You have experience defining decision logic, exception handling, and edge cases in a way that holds up beyond ideal scenarios
• You’ve written or contributed to evaluation frameworks (evals) for AI-powered workflows, including defining what “good” looks like and how to measure model performance
• You’re a strong cross-functional partner, comfortable going deep with business teams to understand how they actually work and translating that into clear, buildable specifications
• You communicate with clarity and structure, producing artifacts that drive decisions — not just documentation that sits unused
• You’re comfortable operating in ambiguous, fast-moving environments, where you’re expected to create structure rather than follow it
• You’re genuinely excited about what AI can do — and you actively use it in your work to explore problems, test ideas, and improve how workflows are designed

How You Will Make An Impact

• Lead end-to-end process discovery across key business areas, uncovering how work actually happens and where AI-driven automation creates the most leverage
• Design and document current- and future-state workflows that clearly define intent, decision points, and system behavior in formats both humans and AI agents can act on
• Identify and prioritize AI and automation opportunities based on business impact, data availability, and operational constraints
• Define AI-ready process specifications, including intents, decision logic, context design, tool definitions, retrieval strategies, human-in-the-loop steps, escalation paths, and guardrails
• Translate process insights into clear, structured artifacts (process flows, BRDs, prompt specs, analysis summaries) that stakeholders can align on and engineering can build from
• Partner closely with the AI enablement team and engineering to align process design with system architecture, model constraints, and data quality requirements
• Establish success metrics for AI-powered workflows, including evaluation frameworks, observability requirements, and Responsible AI considerations
• Support UAT readiness and rollout, ensuring workflows account for real-world edge cases, failure modes, and user behavior
• Drive continuous improvement by incorporating operational feedback, user corrections, and model performance signals to refine workflows and prompts over time

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$147,325 to $176,790

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

Lucid Motors is seeking a Senior SQA and Test Infrastructure Development Engineer to help build the next generation of test, automation, and validation systems that power our in‑vehicle compute platforms, embedded controllers, and advanced driver‑assistance technologies. You will play a key role in ensuring that Lucid’s software and hardware meet the highest standards of safety, reliability, and performance—supporting everything from firmware development to large‑scale automotive validation.

This role sits at the intersection of DevOps, embedded systems, and automotive test engineering, enabling fast, safe, and scalable development for the world’s most advanced electric vehicles.

What you’ll be doing

• Architect and maintain DevOps pipelines and test automation infrastructure optimized for automotive and embedded development workflows, including cross‑compilation, ECU flashing, and hardware‑in‑the‑loop (HIL) validation
• Build internal tools and services that streamline embedded software testing, firmware deployment, and continuous integration for safety‑critical systems
• Collaborate with Embedded Software, Vehicle Integration, and Test Engineering teams to design scalable test environments for Lucid’s in‑vehicle compute modules and real‑time embedded platforms
• Implement containerized and cloud‑native systems using Docker and Kubernetes to orchestrate distributed test execution across lab and cloud resources
• Integrate automotive‑specific workflows into CI/CD systems, including static analysis, MISRA compliance, traceability, and automated regression testing
• Develop monitoring, logging, and diagnostic tools to ensure high availability and performance of embedded test infrastructure
• Support and extend test frameworks used for ECU validation, vehicle‑level testing, and manufacturing test

What we need to see

• BS/MS in Computer Science, Electrical Engineering, Computer Engineering, or related field
• 5+ years of experience in DevOps, embedded test infrastructure, or automation tooling
• Strong proficiency in Python and experience with frameworks such as Flask or Django
• Experience with embedded Linux, cross‑compilation, and deploying applications to embedded targets
• Familiarity with automotive communication protocols such as CAN bus, or Automotive Ethernet
• Experience with HIL/SIL systems, embedded test benches, or automotive validation environments such as vector Tools
• Proficiency with version control systems such as GIT or GitLab
• Strong Linux knowledge—deployment, debugging, system monitoring, and automation
• Familiarity with bash scripting and Linux‑based automation workflows

Ways to stand out from the crowd

• Background in deploying or maintaining embedded test automation systems, including HIL rigs or ECU validation setups
• Experience with real‑time operating systems (RTOS) or embedded firmware development
• Exposure to manufacturing test environments for automotive ECUs, embedded boards, or in‑vehicle compute modules
• Familiarity with cloud platforms (AWS, Azure, GCP) and infrastructure‑as‑code tools such as Terraform or Ansible
• Passion for building robust CI/CD pipelines and developer‑facing infrastructure for embedded systems

Bonus Qualifications – Agentic AI Tools & Intelligent Automation

Lucid is increasingly leveraging agentic AI systems to accelerate development, automate complex workflows, and enhance test intelligence. Experience with any of the following is a strong plus:

• Building or integrating AI‑driven DevOps agents for automated debugging, test generation, or pipeline optimization
• Experience with LLM‑powered tools for code analysis, anomaly detection, or automated documentation
• Familiarity with AI‑assisted test case generation, including reinforcement‑learning‑based or model‑based testing
• Experience using or developing autonomous agents that interact with CI/CD systems, embedded hardware, or cloud infrastructure
• Knowledge of AI‑driven observability platforms for predictive monitoring, log intelligence, or automated root‑cause analysis
• Understanding of agent orchestration frameworks such as LangChain, LangGraph, or similar tools
• Experience integrating AI agents with automotive workflows such as ECU flashing, HIL orchestration, or embedded diagnostics

Lucid Motors is seeking a Senior SQA and Test Infrastructure Development Engineer to help build the next generation of test, automation, and validation systems that power our in‑vehicle compute platforms, embedded controllers, and advanced driver‑assistance technologies. You will play a key role in ensuring that Lucid’s software and hardware meet the highest standards of safety, reliability, and performance—supporting everything from firmware development to large‑scale automotive validation.

This role sits at the intersection of DevOps, embedded systems, and automotive test engineering, enabling fast, safe, and scalable development for the world’s most advanced electric vehicles.

What you’ll be doing

• Architect and maintain DevOps pipelines and test automation infrastructure optimized for automotive and embedded development workflows, including cross‑compilation, ECU flashing, and hardware‑in‑the‑loop (HIL) validation
• Build internal tools and services that streamline embedded software testing, firmware deployment, and continuous integration for safety‑critical systems
• Collaborate with Embedded Software, Vehicle Integration, and Test Engineering teams to design scalable test environments for Lucid’s in‑vehicle compute modules and real‑time embedded platforms
• Implement containerized and cloud‑native systems using Docker and Kubernetes to orchestrate distributed test execution across lab and cloud resources
• Integrate automotive‑specific workflows into CI/CD systems, including static analysis, MISRA compliance, traceability, and automated regression testing
• Develop monitoring, logging, and diagnostic tools to ensure high availability and performance of embedded test infrastructure
• Support and extend test frameworks used for ECU validation, vehicle‑level testing, and manufacturing test

What we need to see

• BS/MS in Computer Science, Electrical Engineering, Computer Engineering, or related field
• 5+ years of experience in DevOps, embedded test infrastructure, or automation tooling
• Strong proficiency in Python and experience with frameworks such as Flask or Django
• Experience with embedded Linux, cross‑compilation, and deploying applications to embedded targets
• Familiarity with automotive communication protocols such as CAN bus, or Automotive Ethernet
• Experience with HIL/SIL systems, embedded test benches, or automotive validation environments such as vector Tools
• Proficiency with version control systems such as GIT or GitLab
• Strong Linux knowledge—deployment, debugging, system monitoring, and automation
• Familiarity with bash scripting and Linux‑based automation workflows

Ways to stand out from the crowd

• Background in deploying or maintaining embedded test automation systems, including HIL rigs or ECU validation setups
• Experience with real‑time operating systems (RTOS) or embedded firmware development
• Exposure to manufacturing test environments for automotive ECUs, embedded boards, or in‑vehicle compute modules
• Familiarity with cloud platforms (AWS, Azure, GCP) and infrastructure‑as‑code tools such as Terraform or Ansible
• Passion for building robust CI/CD pipelines and developer‑facing infrastructure for embedded systems

Bonus Qualifications – Agentic AI Tools & Intelligent Automation

Lucid is increasingly leveraging agentic AI systems to accelerate development, automate complex workflows, and enhance test intelligence. Experience with any of the following is a strong plus:

• Building or integrating AI‑driven DevOps agents for automated debugging, test generation, or pipeline optimization
• Experience with LLM‑powered tools for code analysis, anomaly detection, or automated documentation
• Familiarity with AI‑assisted test case generation, including reinforcement‑learning‑based or model‑based testing
• Experience using or developing autonomous agents that interact with CI/CD systems, embedded hardware, or cloud infrastructure
• Knowledge of AI‑driven observability platforms for predictive monitoring, log intelligence, or automated root‑cause analysis
• Understanding of agent orchestration frameworks such as LangChain, LangGraph, or similar tools
• Experience integrating AI agents with automotive workflows such as ECU flashing, HIL orchestration, or embedded diagnostics

About You

You are a strong problem‑solver with excellent communication skills, comfortable working in a fast‑paced, cross‑functional environment. You take ownership, collaborate effectively across disciplines, and are motivated by building reliable, secure platforms for cutting‑edge automotive technology.

If you are passionate about embedded systems and autonomous driving and want to make a tangible impact on next‑generation vehicles, we encourage you to apply.

As an Agent Experience & Office Manager, you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything, including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests, and more. As an AEM, you are passionate about your customers and delivering a world-class experience.

At Compass You Will:

• Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues
• Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
• Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
• Provide essential marketing support by answering questions, creating collateral from templates, including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
• Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
• Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
• Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
• Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

What We're Looking For:

• 2-3 years of experience in customer service, training, office management, hospitality, or operations
• Previous experience in real estate a plus
• Previous experience with live or remote training a plus
• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
• Passion for supporting and serving agents trying to grow their businesses
• The ability to establish credibility with key agent decision-makers and influencers
• Great listening skills, connects well with others, and is empathetic of the customer’s pain points
• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
• Skilled communicator with great interpersonal skills, ability to build and manage relationships
• Meticulous attention to detail, highly organized
• Strong creative writing skills and eye for design
• Ability to work in the office during standard operating hours
• Ability to lift up to 25 lbs

Compensation:

The Company

Delight.ai is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we’d launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

Why Digital Marketing Manager, APAC?

APAC represents 33% of our qualified pipeline target for FY27. We’re building out demand generation across Korea and the broader region, and we need someone who can own it end-to-end: paid media, email, webinars, and the localization quality that makes everything land correctly in-market. We’re looking for a marketer who knows the Korean B2B landscape, moves with urgency, and uses AI tools to punch above their weight—not because it’s trendy, but because it’s how you keep pace with what this role demands.

The Role

You’ll own digital demand generation for Korea, working closely with the APAC Field Marketing Lead to execute paid media campaigns, email programs, and webinars—while also serving as the quality gate on localized marketing assets. This role is for marketers who think in pipelines, not just programs, and want their impact measured in revenue, not impressions.

You might be this person if:

• You think in funnels — awareness, consideration, conversion — and you naturally ask “what does this do for pipeline?” before anyone else does
• You’ve run a paid media campaign that didn’t just hit delivery targets but actually moved qualified leads through the funnel
• You use AI tools in your daily workflow—for content drafting, campaign analysis, reporting—and you’ve figured out how to get more done without sacrificing quality
• You’ve owned a webinar end-to-end—from promotion to follow-up—and the pipeline it generated was something you could actually point to

You need to have:

• 5–7 years of experience in B2B marketing, digital marketing, or a related field
• Hands-on experience running paid media campaigns on LinkedIn, Google, or similar platforms
• Practical experience with email marketing platforms such as Marketo, HubSpot, Pardot, or equivalent
• Strong project management skills with the ability to manage multiple programs simultaneously without dropping balls
• Excellent written and verbal communication skills in both Korean and English
• Working proficiency with AI tools—ChatGPT, Claude, Gemini, or similar—applied to real marketing tasks: content drafting, data summarization, workflow automation, or campaign analysis

What you’ll actually do:

• Own local paid media strategy and execution in Korea—recruiting and managing the local agency, planning campaigns across paid social, display, and syndication, and optimizing spend against pipeline outcomes
• Run regional email marketing programs aligned with global strategy: build and deploy eDMs and newsletters with local nuance, use AI tools to accelerate content production, and track engagement to continuously improve
• Plan and execute webinars for the Korean market from end to end—promotion, registration, delivery, and follow-up—using AI-assisted workflows to automate the repeatable parts
• Serve as the final QA layer on marketing assets translated by the localization team, ensuring accuracy, cultural relevance, and brand consistency before anything goes live
• Partner with Marketing Ops and Revenue Operations to ensure proper campaign setup, lead routing, attribution, and reporting across digital and field programs
• Use AI to automate recurring reporting tasks, surface insights from campaign data, and free up time for higher-leverage work
• Provide ad hoc support to the APAC Field Marketing Lead for regional events and programs as needed

Added Value:

• Experience working with or managing external agencies in the Korean market

Why Delight.ai?

We’re not iterating on an existing go-to-market motion. We’re building a new category—AI that genuinely delights customers—on top of infrastructure that’s already at enterprise scale. APAC is a critical part of that story, and this role puts you at the center of it: real programs, real pipeline, real impact. If you want to own a region, help define what AI-powered B2B marketing looks like, and do it from Korea, this is the place.

Our KR benefits include (but are not limited to)

• Silicon Valley's equity program (1-year cliff) 
• Hybrid work policy, flexible work hours
• Be Your Best Self: 3.9 million won (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, to gym memberships, to books, to fitness classes, to mental health services, to massages
• Learn a Language benefit - up to 3.6 million won per year towards language lessons 
• Weekly team lunch cost
• Monthly team-building cost
• Partial support for commuting costs
• Free parking at the Seolleung office
• Group insurance support that covers employees, spouses, and children
• Medical checkup support, including MRI and genetic testing - for the employee and one family member
• Seven additional paid holidays in addition to annual leave (Boost leave, Birthday leave, etc.)
• Support for the latest work devices, such as MacBook Pro (special support options for each job position)
• Unlimited snack bar filled with snacks, beverages, and instant noodles every day
• 12-week paid parental leave support (available for both mothers and fathers)
• Other support programs for congratulations and condolences

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

Combining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.

Join Horace Mann: Empower Educators, Achieve Financial Success

Ready to Make a Difference?

Join Horace Mann today and take the first step toward achieving your career and financial goals while making a meaningful impact on the educators you serve. Together, we can help educators secure their future while empowering you to achieve your own.

As an Insurance Producer at Horace Mann, you’ll receive mentorship from an experienced agent while gaining hands-on experience in the industry. Our insurance products are tailored to meet the unique needs of educators, and we provide outstanding training, competitive rates, and flexible work options. With an unparalleled compensation structure, exciting incentives, and bonus opportunities, top performers have the chance to earn all-expenses-paid trips to amazing destinations.

Why Join Us?

• Performance-Based Compensation [1099] with a 36-month incentive plan and enhanced commissions
• Monthly incentives based on sales volume for the first 36 months
• Quarterly production bonuses for the first 36 months
• Leverage established books of business while learning the business
• Access to a niche market that increases your potential for success
• Value-added services to connect you with ideal clients
• Simple, streamlined products and sales processes for quick success
• Networking, community, and industry events to expand your connections
• A comprehensive, multi-line product portfolio in a ‘One-Stop Shop’ model

What You Will Do:

• Solve financial challenges faced by educators through tailored solutions
• Present with confidence—one-on-one or in large groups—to educate potential clients on products
• Engage in community and networking events, expanding your professional connections
• Stay current with industry trends and apply new knowledge to help clients
• Cultivate strong market relationships and build a solid client base
• Invest time and resources in ensuring the success and growth of your business

What We’re Looking For:

• A commitment to helping educators achieve financial prosperity
• Strong interpersonal and presentation skills
• Self-motivation and the ability to manage your own business
• The ability to obtain or currently hold state licenses in Life & Health and Property & Casualty

Compensation and Benefits:

• Sign-On Bonus
• Uncapped Earnings/Commission
• Structured Incentive & Bonus Pay to reward your hard work
• Work Environment—work in-person, in the field, and/or from an office setting

Support and Accountability:

As an Insurance Producer, you'll be guided by a mentor agent who will support you every step of the way to ensure your success.

We make a difference!

At Horace Mann, we are driven by our mission to support the educators who shape the future of our children. We believe that educators deserve someone who looks after their financial well-being just as they do for their students. Our passion lies in providing tailored solutions that protect what educators have today and help them achieve long-term financial security and happiness.

#LI-WW1

#VIZI#

At Horace Mann, we are motivated by educators taking care of our children's futures, and we believe they deserve someone to look after theirs. We are passionate about providing solutions to safeguard what they have today and help them achieve financial success to live better and retire happier.

As an Insurance Producer with Horace Mann, you dictate your earnings with unlimited income potential. Our insurance products are designed specifically for educators, and we provide exceptional training, competitive rates, and flexible work arrangements. Our compensation, incentives, and bonus potential are unparalleled in the industry, and you can even earn trips to incredible destinations.

Join our team today and take the first step towards achieving your career aspirations.

You Will Enjoy the Following

• A performance-based compensation package includes a 36-month incentive and "enhanced" commissions.
  • Monthly incentives for new agents based on months 1-36 sales volume.
  • Earning quarterly production incentives for the first 36 months.
• No External Office Requirement.
• The ability to prospect and work within established books of business while building your practice.
• A niche market to increase your opportunity for success.
• Value-Added Services will get you in front of our ideal client base.
• Simple, streamlined product offerings and sales processes allow early production results.
• Networking, community, sales, and industry events.
• Market and relationship-building programs.
• A 'One-Stop Shop' multi-line product portfolio.

Responsibilities

• Dedication to solving the financial challenges educators face.
• Exude confidence and enthusiasm while presenting to potential customers, one-on-one and in large groups.
• Participate in various events such as networking events, community events, sales events, and industry events to expand your professional connections.
• Engage with the local community and learn about new products and services.
• Stay up to date with the latest industry trends.
• Achieve success in acquiring market entry and cultivating strong connections.
• Be willing to invest time and resources to ensure business success; and
• Possess or the ability to obtain resident state General Lines licenses:
  • Life & Health
  • Property & Casualty

Pay Structure

• Sign-on Bonus
• Uncapped Earnings/Commission
• Structured Incentive/Bonus Pay

Work Setting

• In-Person
• In the Field
• Office

Insurance producers are accountable to the Regional Field Leader, who also acts as the Agency Consultant.

Horace Mann Educators Corporation - Founded by Educators for Educators

Educators founded the Horace Mann Educator Corporation in 1945. We are the most comprehensive national multi-line insurance and financial services company dedicated to serving America's educators and families. We are an equal-opportunity employer.

#LI-WW1

#VIZI#

Toshiba Global Commerce Solutions is seeking a hands-on Lead Software Engineer to drive end-to-end solution delivery for major retail platforms. 

In this role, you will own hands-on implementation (feature development, technical design, code reviews), engagement leadership (client-facing technical lead, trade-off decisions, mentoring), and operational ownership (delivery sign-off, post-release support) of high-impact solutions, translating business requirements into working software you help build. You will drive Dual-Track Agile processes, contributing to the Discovery Track through rapid prototyping and feasibility validation, and leading the Delivery Track to ensure quality, traceability, and measurable outcomes. 

The ideal candidate is a senior software engineer who codes daily, prototypes proactively, and integrates AI/agent workflows across the software lifecycle—from analysis and design to testing, documentation, and code generation—while bringing the technical leadership to drive client engagements forward. You will mentor teams, make critical technical trade-offs, and take full accountability for delivery sign-off and post-release support. 

This role requires strong retail platform domain knowledge (POS systems, store operations), cloud-native development experience, and fluency with generative and agentic AI tools to accelerate delivery while preserving code quality and architectural integrity. You will be a key driver of engineering excellence, ensuring solutions are both innovative and operationally robust. 

Key Responsibilities 

• Instrument and leverage AI/agentic workflows in your daily development to accelerate design, prototyping, code generation, test-case creation, specification drafting, and automated validation across the software lifecycle. 

• Apply AI-assisted development practices in your own work, model best practices for the team, and ensure ethical compliance and responsible integration of generative AI tools. 

• Own end-to-end solution delivery across Discovery and Delivery Tracks, personally building validated prototypes, contributing to formal designs, decomposing work into deliverables, and shipping accepted technical implementations. 

• Drive the Discovery Track under Dual-Track Agile by writing working prototypes and demoing solutions to validate feasibility and align stakeholders before full implementation. 

• Translate discovery outcomes into delivery backlog items and partner with implementation teams to ensure design intent, code quality standards, and non-functional requirements are preserved throughout delivery. 

• Contribute to technical design across products and integrations: produce ADRs, interface contracts, data models, sequencing diagrams, migration/rollback plans, and traceability matrices, partnering with architects on broader governance. 

• Serve as the primary technical lead in client engagements: facilitate workshops, present technical solutions, make trade-off decisions, drive approvals, and act as a subject-matter expert for assigned platform areas. 

• Personally implement critical components and complex features in modern retail platform stacks, set the bar for code quality through your own work, and review and approve deliverables from implementation teams. 

• Apply and reinforce engineering standards, reusable integration patterns, and non-functional requirements (security, scalability, observability) across client solutions. 

• Mentor and upskill engineers on AI-assisted development, Dual-Track workflows, specification-driven design, and platform best practices, primarily through pair programming, code reviews, and example-driven leadership. 

• Contribute to platform and product strategy, identifying reusable assets, API-first designs, and technical gaps requiring investment. 

• Own risk analysis and mitigation for technical decisions, including backward compatibility, data integrity, and compliance constraints. 

Must-Have Qualifications 

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience. 

• Applying and utilizing AI-assisted tools and workflows (e.g., GitHub Copilot, Cursor, Claude Code) for design, coding, test generation, and documentation. 

• 8+ years of professional software development experience with current, daily hands-on coding and prototyping in modern technology stacks. 

• 5+ years building cloud-native, microservices, or event-driven systems, with experience in Azure or equivalent cloud platforms. 

• Strong proficiency in technology stacks such as Java/Spring Boot, TypeScript, React/Vue. 

• Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects. 

• Track record of building production code, prototypes, and reference implementations to validate solution feasibility. 

• Strong experience with REST/OpenAPI, messaging platforms, and relational/non-relational databases (SQL/NoSQL). 

• Hands-on proficiency with CI/CD, containerization, Docker, Kubernetes, deployment tooling, automated testing, and AI/agentic workflows to accelerate the software lifecycle. 

• Practical experience with generative AI and AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) with measurable impact on delivery. 

• Excellent stakeholder communication skills, able to facilitate workshops, present technical solutions, and collaborate across business and engineering teams. 

• Proven leadership in mentoring engineers, conducting thorough code reviews, and championing engineering best practices across teams. 

Preferred Qualifications 

• Strong retail platform domain knowledge (POS systems, store operations) is highly desirable. 

• Certifications such as Azure Developer Associate, Azure Solutions Architect, or equivalent cloud credentials. 

• Strong understanding of advanced security best practices and compliance requirements in enterprise systems. 

• Experience leading Dual-Track Agile processes, managing both Discovery and Delivery Tracks, and translating discovery outcomes into actionable backlog items. 

• Experience contributing to platform strategy, reusable assets, and API-first designs. 

• Expertise in formal or machine-readable specifications (OpenAPI, UML+OCL, TLA+, or equivalent) to guide implementation and enable automated validation. 

About Toshiba Global Commerce Solutions 
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. 
 
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following: 

• Bonus: Eligible for up to 8% performance-based bonus (individual and company performance) 

• Group health coverage (medical, dental, & vision) 

• Employee Assistance Programs 

• Pre-tax spending accounts 

• 401(k) plan (with company match) 

• Company provided life insurance 

• Pet Insurance 

• Employee discounts 

• Generous paid holiday schedule, paid vacation & sick/personal days 

Compensation:

• Base Salary Range: $140,000-$165,000 
• The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
  • Discretionary Bonus Plan: Eligible for up to 8% annual performance-based bonus (individual and company performance)

 
 
EEO: 
 
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 
 
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation 
 
DIVERSITY, EQUITY & INCLUSION: 
 
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future. 

Toshiba Global Commerce Solutions is seeking a hands-on Senior Software Engineer to lead end-to-end solution delivery for major retail platforms.

In this role, you will own a (design, trade-offs, governance), active implementation (mentoring, code reviews, select hands-on features), and operational ownership (delivery sign-off, post-release support) of high-impact solutions, bridging business requirements to working implementations. You will drive Dual-Track Agile processes, guiding the Discovery Track for clarity and design exploration, and the Delivery Track to ensure quality, traceability, and measurable outcomes.

The ideal candidate combines deep architecture expertise with hands-on coding, practical prototyping, and AI/agent workflow integration across the software lifecycle—from analysis and design to testing, documentation, and code generation. You will mentor teams, make critical technical trade-offs, and take full accountability for delivery sign-off and post-release support.

This role requires strong retail platform domain knowledge (POS systems, store operations), cloud-native architecture experience, and fluency with generative and agentic AI tools to accelerate development while preserving architectural integrity. You will be a key driver of engineering excellence, ensuring solutions are both innovative and operationally robust.

Key Responsibilities

• Instrument and leverage AI/agentic workflows to accelerate design, prototyping, code generation, test-case creation, specification drafting, and automated validation across the software lifecycle.
• AI-assisted development oversight, ethical compliance, and integration of generative AI tools.
• Own end-to-end solution delivery across Discovery and Delivery Tracks, converting business needs into validated prototypes, formal designs, decomposed deliverables, and accepted technical implementations.
• Lead the Discovery Track under Dual-Track Agile, rapidly prototyping and demoing solutions to validate feasibility and align stakeholders before full implementation.
• Translate discovery outcomes into delivery backlog items, ensuring design intent, architecture standards, and non-functional requirements are preserved throughout implementation.
• Lead architecture design and governance across products and integrations: produce ADRs, interface contracts, data models, sequencing diagrams, migration/rollback plans, and traceability matrices.
• Serve as active technical lead in client engagements: facilitate workshops, present technical solutions, make trade-off decisions, drive approvals, and act as a subject-matter expert for assigned platform areas.
• Implement and demo reference code or critical components, applying hands-on coding in modern retail platform stacks, reviewing and approving deliverables from implementation teams.
• Define and enforce architecture standards, reusable integration patterns, and non-functional requirements (security, scalability, observability) across client solutions.
• Mentor and upskill engineers and architects on AI-assisted development, Dual-Track workflows, specification-driven design, and platform best practices.
• Contribute to platform and portfolio strategy, identifying reusable assets, API-first designs, and gaps requiring investment.
• Own risk analysis and mitigation for architecture decisions, including backward compatibility, data integrity, and compliance constraints.

Must-Have Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Applying and utilizing AI-assisted tools and workflows (e.g., GitHub Copilot, Cursor, Claude Code) for design, coding, test generation, and documentation.
• 10+ years of professional software development experience, including recent hands-on coding and prototyping in modern technology stacks.
• 6+ years designing cloud-native, microservices, or event-driven architectures, with experience in Azure or equivalent cloud platforms.
• Familiarity with technology stack such as Java/Spring Boot, TypeScript, React/Vue
• Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects.
• Hands-on experience building prototypes or reference implementations to validate architecture and solution feasibility.
• Strong experience with REST/OpenAPI, messaging platforms, and relational/non-relational databases (SQL/NoSQL).
• Hands-on proficiency with CI/CD, containerization, Docker, Kubernetes, deployment tooling, automated testing, and AI/agentic workflows to accelerate the software lifecycle.
• Practical experience with generative AI and AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) with measurable impact on delivery.
• Excellent stakeholder communication skills, able to facilitate workshops, present technical solutions, and collaborate across business and engineering teams.
• Proven leadership in mentoring engineers, conducting code reviews, and enforcing architecture governance, promoting best practices across teams.

Preferred Qualifications

• Strong retail platform domain knowledge (POS systems, store operations) is highly desirable.
• Certifications such as Azure Solutions Architect or equivalent cloud credentials.
• Strong understanding of advanced security best practices and compliance requirements in enterprise systems.
• Experience leading Dual-Track Agile processes, managing both Discovery and Delivery Tracks, and translating discovery outcomes into actionable backlog items.
• Experience contributing to platform strategy, reusable assets, and API-first designs.
• Expertise in formal or machine-readable specifications (OpenAPI, UML+OCL, TLA+, or equivalent) to guide implementation and enable automated validation.

About Toshiba Global Commerce Solutions

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Compensation:

• Base Salary Range: $160,000-200,000
• The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
  • Discretionary Bonus Eligible: Up to 18% Annual performance-based bonus (individual and company performance)

Benefits:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Toshiba Global Commerce Solutions is seeking a hands-on Lead Software Engineer to drive end-to-end solution delivery for major retail platforms. 

In this role, you will own hands-on implementation (feature development, technical design, code reviews), engagement leadership (client-facing technical lead, trade-off decisions, mentoring), and operational ownership (delivery sign-off, post-release support) of high-impact solutions, translating business requirements into working software you help build. You will drive Dual-Track Agile processes, contributing to the Discovery Track through rapid prototyping and feasibility validation, and leading the Delivery Track to ensure quality, traceability, and measurable outcomes. 

The ideal candidate is a senior software engineer who codes daily, prototypes proactively, and integrates AI/agent workflows across the software lifecycle—from analysis and design to testing, documentation, and code generation—while bringing the technical leadership to drive client engagements forward. You will mentor teams, make critical technical trade-offs, and take full accountability for delivery sign-off and post-release support. 

This role requires strong retail platform domain knowledge (POS systems, store operations), cloud-native development experience, and fluency with generative and agentic AI tools to accelerate delivery while preserving code quality and architectural integrity. You will be a key driver of engineering excellence, ensuring solutions are both innovative and operationally robust. 

Key Responsibilities 

• Instrument and leverage AI/agentic workflows in your daily development to accelerate design, prototyping, code generation, test-case creation, specification drafting, and automated validation across the software lifecycle. 

• Apply AI-assisted development practices in your own work, model best practices for the team, and ensure ethical compliance and responsible integration of generative AI tools. 

• Own end-to-end solution delivery across Discovery and Delivery Tracks, personally building validated prototypes, contributing to formal designs, decomposing work into deliverables, and shipping accepted technical implementations. 

• Drive the Discovery Track under Dual-Track Agile by writing working prototypes and demoing solutions to validate feasibility and align stakeholders before full implementation. 

• Translate discovery outcomes into delivery backlog items and partner with implementation teams to ensure design intent, code quality standards, and non-functional requirements are preserved throughout delivery. 

• Contribute to technical design across products and integrations: produce ADRs, interface contracts, data models, sequencing diagrams, migration/rollback plans, and traceability matrices, partnering with architects on broader governance. 

• Serve as the primary technical lead in client engagements: facilitate workshops, present technical solutions, make trade-off decisions, drive approvals, and act as a subject-matter expert for assigned platform areas. 

• Personally implement critical components and complex features in modern retail platform stacks, set the bar for code quality through your own work, and review and approve deliverables from implementation teams. 

• Apply and reinforce engineering standards, reusable integration patterns, and non-functional requirements (security, scalability, observability) across client solutions. 

• Mentor and upskill engineers on AI-assisted development, Dual-Track workflows, specification-driven design, and platform best practices, primarily through pair programming, code reviews, and example-driven leadership. 

• Contribute to platform and product strategy, identifying reusable assets, API-first designs, and technical gaps requiring investment. 

• Own risk analysis and mitigation for technical decisions, including backward compatibility, data integrity, and compliance constraints. 

Must-Have Qualifications 

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience. 

• Applying and utilizing AI-assisted tools and workflows (e.g., GitHub Copilot, Cursor, Claude Code) for design, coding, test generation, and documentation. 

• 8+ years of professional software development experience with current, daily hands-on coding and prototyping in modern technology stacks. 

• 5+ years building cloud-native, microservices, or event-driven systems, with experience in Azure or equivalent cloud platforms. 

• Strong proficiency in technology stacks such as Java/Spring Boot, TypeScript, React/Vue. 

• Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects. 

• Track record of building production code, prototypes, and reference implementations to validate solution feasibility. 

• Strong experience with REST/OpenAPI, messaging platforms, and relational/non-relational databases (SQL/NoSQL). 

• Hands-on proficiency with CI/CD, containerization, Docker, Kubernetes, deployment tooling, automated testing, and AI/agentic workflows to accelerate the software lifecycle. 

• Practical experience with generative AI and AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) with measurable impact on delivery. 

• Excellent stakeholder communication skills, able to facilitate workshops, present technical solutions, and collaborate across business and engineering teams. 

• Proven leadership in mentoring engineers, conducting thorough code reviews, and championing engineering best practices across teams. 

Preferred Qualifications 

• Strong retail platform domain knowledge (POS systems, store operations) is highly desirable. 

• Certifications such as Azure Developer Associate, Azure Solutions Architect, or equivalent cloud credentials. 

• Strong understanding of advanced security best practices and compliance requirements in enterprise systems. 

• Experience leading Dual-Track Agile processes, managing both Discovery and Delivery Tracks, and translating discovery outcomes into actionable backlog items. 

• Experience contributing to platform strategy, reusable assets, and API-first designs. 

• Expertise in formal or machine-readable specifications (OpenAPI, UML+OCL, TLA+, or equivalent) to guide implementation and enable automated validation. 

About Toshiba Global Commerce Solutions 
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. 
 
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following: 

• Bonus: Eligible for up to 8% performance-based bonus (individual and company performance) 

• Group health coverage (medical, dental, & vision) 

• Employee Assistance Programs 

• Pre-tax spending accounts 

• 401(k) plan (with company match) 

• Company provided life insurance 

• Pet Insurance 

• Employee discounts 

• Generous paid holiday schedule, paid vacation & sick/personal days 

Compensation:

• Base Salary Range: $140,000-$165,000 
• The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
  • Discretionary Bonus Plan: Eligible for up to 8% annual performance-based bonus (individual and company performance)

 
 
EEO: 
 
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 
 
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation 
 
DIVERSITY, EQUITY & INCLUSION: 
 
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future. 

Toshiba Global Commerce Solutions is seeking a hands-on Senior Software Engineer to lead end-to-end solution delivery for major retail platforms.

In this role, you will own a (design, trade-offs, governance), active implementation (mentoring, code reviews, select hands-on features), and operational ownership (delivery sign-off, post-release support) of high-impact solutions, bridging business requirements to working implementations. You will drive Dual-Track Agile processes, guiding the Discovery Track for clarity and design exploration, and the Delivery Track to ensure quality, traceability, and measurable outcomes.

The ideal candidate combines deep architecture expertise with hands-on coding, practical prototyping, and AI/agent workflow integration across the software lifecycle—from analysis and design to testing, documentation, and code generation. You will mentor teams, make critical technical trade-offs, and take full accountability for delivery sign-off and post-release support.

This role requires strong retail platform domain knowledge (POS systems, store operations), cloud-native architecture experience, and fluency with generative and agentic AI tools to accelerate development while preserving architectural integrity. You will be a key driver of engineering excellence, ensuring solutions are both innovative and operationally robust.

Key Responsibilities

• Instrument and leverage AI/agentic workflows to accelerate design, prototyping, code generation, test-case creation, specification drafting, and automated validation across the software lifecycle.
• AI-assisted development oversight, ethical compliance, and integration of generative AI tools.
• Own end-to-end solution delivery across Discovery and Delivery Tracks, converting business needs into validated prototypes, formal designs, decomposed deliverables, and accepted technical implementations.
• Lead the Discovery Track under Dual-Track Agile, rapidly prototyping and demoing solutions to validate feasibility and align stakeholders before full implementation.
• Translate discovery outcomes into delivery backlog items, ensuring design intent, architecture standards, and non-functional requirements are preserved throughout implementation.
• Lead architecture design and governance across products and integrations: produce ADRs, interface contracts, data models, sequencing diagrams, migration/rollback plans, and traceability matrices.
• Serve as active technical lead in client engagements: facilitate workshops, present technical solutions, make trade-off decisions, drive approvals, and act as a subject-matter expert for assigned platform areas.
• Implement and demo reference code or critical components, applying hands-on coding in modern retail platform stacks, reviewing and approving deliverables from implementation teams.
• Define and enforce architecture standards, reusable integration patterns, and non-functional requirements (security, scalability, observability) across client solutions.
• Mentor and upskill engineers and architects on AI-assisted development, Dual-Track workflows, specification-driven design, and platform best practices.
• Contribute to platform and portfolio strategy, identifying reusable assets, API-first designs, and gaps requiring investment.
• Own risk analysis and mitigation for architecture decisions, including backward compatibility, data integrity, and compliance constraints.

Must-Have Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Applying and utilizing AI-assisted tools and workflows (e.g., GitHub Copilot, Cursor, Claude Code) for design, coding, test generation, and documentation.
• 10+ years of professional software development experience, including recent hands-on coding and prototyping in modern technology stacks.
• 6+ years designing cloud-native, microservices, or event-driven architectures, with experience in Azure or equivalent cloud platforms.
• Familiarity with technology stack such as Java/Spring Boot, TypeScript, React/Vue
• Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects.
• Hands-on experience building prototypes or reference implementations to validate architecture and solution feasibility.
• Strong experience with REST/OpenAPI, messaging platforms, and relational/non-relational databases (SQL/NoSQL).
• Hands-on proficiency with CI/CD, containerization, Docker, Kubernetes, deployment tooling, automated testing, and AI/agentic workflows to accelerate the software lifecycle.
• Practical experience with generative AI and AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) with measurable impact on delivery.
• Excellent stakeholder communication skills, able to facilitate workshops, present technical solutions, and collaborate across business and engineering teams.
• Proven leadership in mentoring engineers, conducting code reviews, and enforcing architecture governance, promoting best practices across teams.

Preferred Qualifications

• Strong retail platform domain knowledge (POS systems, store operations) is highly desirable.
• Certifications such as Azure Solutions Architect or equivalent cloud credentials.
• Strong understanding of advanced security best practices and compliance requirements in enterprise systems.
• Experience leading Dual-Track Agile processes, managing both Discovery and Delivery Tracks, and translating discovery outcomes into actionable backlog items.
• Experience contributing to platform strategy, reusable assets, and API-first designs.
• Expertise in formal or machine-readable specifications (OpenAPI, UML+OCL, TLA+, or equivalent) to guide implementation and enable automated validation.

About Toshiba Global Commerce Solutions

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Compensation:

• Base Salary Range: $160,000-200,000
• The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
  • Discretionary Bonus Eligible: Up to 18% Annual performance-based bonus (individual and company performance)

Benefits:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

About OpenSesame:

OpenSesame is disrupting the workforce development industry, leveraging an AI-powered marketplace of more than 50,000 skills courses, complemented by assessments, content authoring, curation, personalized learning pathways, and virtual coaching. eLearning is delivered seamlessly through existing enterprise systems and in the flow of work. More than 2,000 companies, including 150+ of the Global2000, rely on OpenSesame to develop the world’s most productive and admired workforces.

Learn more: www.opensesame.com/about

About the Team:

The Customer Success Operations team enables the Customer Success organization to work smarter, scale more effectively, and deliver better customer outcomes. This team partners across systems, process design, lifecycle strategy, and automation to improve how we support customers across both managed and digitally led motions.

About the Role:

OpenSesame is hiring a data-driven, systems-minded, and highly analytical CS Operations Analyst to help power smarter decision-making across the Customer Success organization. This role will own the reporting, dashboards, and data-informed automation support for Customer Success teams. 

As an operator on this team, you will turn customer and operational data into reliable dashboards, clear and actionable insights, and scalable automations. You will be the bridge between our data and our strategy - working alongside Data Engineering to ensure we have the right data foundations, and partnering with the CS Ops Manager to turn those foundations into scalable automation solutions, including scorecards, lifecycle programs, and tech touch strategies.

This operator will help shape the future of Customer Success at OpenSesame by designing human+AI workflows that expand CSM capacity, improve consistency, and better service our customers across segments. 

What you’ll do:

• Build and own scalable reporting, dashboards, and forecasting that give CSM and Customer Success leaders clear visibility into customer health, risk, and growth opportunities.
• You will act as a steward for CS data integrity, collaborating with Data Engineering to establish the standards and definitions that ensure our metrics are consistent and trusted across the company.
• Turn customer, product, and revenue data into actionable insights that drive retention, expansion, and smarter lifecycle decisions.
• Partner cross-functionally to translate insights into action—shaping health scores, segmentation, automations, and customer programs.
• Leverage AI and automation tools to scale customer outreach, predict churn risks, and reduce manual operational overhead for the CS team.
• Design and implement AI-powered and agent-based workflows that help CSMs manage their portfolios more efficiently and spend more time on strategic customer work.

Key Performance Objectives: 

Within 30 days:

• Build a strong understanding of OpenSesame’s Customer Success strategy, customer motions, lifecycle stages, KPIs, and operating rhythms.
• Learn the current reporting environment, dashboard landscape, data sources, and definitions used across Customer Success.
• Build relationships with CS leadership, CS Ops, and key cross-functional partners.
• Identify early opportunities to improve data quality, reporting clarity, and dashboard usability.

Within 60 days:

• Take ownership of core CS dashboards and recurring reporting.
• Partner with CS Ops to identify automation opportunities backed by data and operational needs.
• Improve confidence in core CS reporting by resolving inconsistencies, clarifying logic, or simplifying access.
• Deliver initial analyses on customer health, segment performance, lifecycle friction points, or tech-touch opportunities.
• Identify repeatable CSM tasks that can be delegated to automation or agents.

Within 90 days:

• Launch or significantly improve a core suite of Customer Success dashboards used by leadership and frontline teams.
• Provide reporting and analysis that improves early risk detection, visibility into expansion opportunities, and renewal forecast accuracy.
• Establish a repeatable rhythm for delivering insights that influence prioritization, planning, and program design.
• Present at least 1–2 data-backed recommendations that lead to operational improvements, lifecycle changes, or new automation efforts.
• Become a trusted partner to CS leadership and CS Ops in using data to improve team performance and customer outcomes.

Within 6-12 months, you will:

• Be the go-to partner for Customer Success reporting, analysis, and data storytelling.
• Build scalable foundations across data, automation, and workflow design that make AI adoption and lifecycle optimization easier to implement across Customer Success.
• Build or orchestrate agent-based solutions with clear guardrails.

Success in this role looks like: 

• Customer Success has a single trusted owner for dashboards, reporting, and analysis.
• Leadership decisions are faster, more confident, and grounded in reliable data.
• CS Ops can operationalize better automations and lifecycle programs because the underlying analysis is stronger.
• CSMs get clearer visibility into risk, opportunity, and next-best action.
• Managed and digitally led motions improve because data is actively shaping where we invest.
• Our CS Teams operate within the human+AI framework through the automations, AI tools, and agent-based workflows.

You might notice we don’t list a traditional set of requirements or buzzwords here. That’s intentional.

We’re looking for proven examples from your career that show you can build brands, create scalable systems, and drive measurable marketing impact. When you look back a year from now, you’ll know you’ve elevated OpenSesame’s brand and strengthened its market presence.

Location: This position can be based anywhere in the US. We operate as a remote-first company and invest in all-company in-person meetings several times a year. 

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, but we're highly selective about who we hire. We don't focus on typical job requirements; instead, we're interested in specific examples from your past experiences. All positions can be based anywhere in the US, and require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days.

Compensation: On-target earnings for this role range between $110,000 and $120,000 per year, depending on experience. At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including professional development, ISOs, health insurance, 401(k) matching, and paid time off. We carefully consider a wide range of compensation factors, relying on market data to determine compensation and consider your specific job family, background, skills, and experience. We prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals.

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. 

Pay Transparency: At OpenSesame, we prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals. We provide competitive and fair compensation to our employees based on their skills, experience, and performance.

CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.

We Care About Your Security: We’ve been made aware of a phishing scam involving individuals impersonating OpenSesame recruiters. All legitimate communication from our team will come from @opensesame.com email addresses. If you receive a suspicious message, please contact us directly at careers@opensesame.com. Your security matters to us — thank you for staying vigilant

Re-architecting U.S. healthcare takes speed, precision, and real attention to detail. At Cadence, we’re building a remote care delivery platform that helps patients stay healthy, out of the hospital, and at home. By pairing each patient with a dedicated clinical team that reviews their health daily (not just a couple times a year) we catch issues early and intervene before they escalate.

Today, we support tens of thousands of patients nationwide through an AI-powered platform that enables proactive, population-level care. We’re building toward a future where intelligent systems help clinicians identify risk earlier, guide interventions, and reduce the operational burden that slows healthcare down.

We're looking for a Senior Engineer to design and ship production agents that synthesize real-time clinical data, surface proactive care recommendations, and take action on behalf of clinicians. You will take agent architectures from prototype to production in a domain where reliability directly affects patient outcomes.

You'll own the full lifecycle of AI-powered clinical workflows: retrieval, reasoning, tool use, evaluation, and safety guardrails. If you've built agentic systems at scale and want your work to matter beyond engagement metrics, we’d love to speak with you.

WHAT YOU’LL DO:

• Design, build, and deploy clinical AI agents that reason over patient context, invoke tools, and generate care recommendations.
• Own reliability, observability, and cost efficiency of LLM-powered workflows at scale.
• Build and optimize RAG pipelines over clinical knowledge bases, treatment protocols, and real-time patient data.
• Develop evaluation frameworks: offline benchmarks, safety tests, regression suites, and LLM-as-judge pipelines wired into CI/CD.
• Design multi-step agent orchestration: planning, memory, tool use, error recovery, and human-in-the-loop escalation paths.
• Collaborate with clinical, product, and engineering teams to translate patient care needs into AI system design.
• Stay at the forefront of AI and engineering best practices, continuously pushing the team to raise the bar on quality, performance, and architecture.

WHAT YOU’LL NEED:

• Bachelor's or Master’s degree in Computer Science, Engineering or related field, or equivalent work experience
• 5+ years of software engineering experience, with 2+ years building AI/ML-powered systems in production
• Hands-on experience with LLM APIs (OpenAI, Anthropic, open-source models) including prompt engineering, tool use / function calling, and structured outputs
• Experience building RAG systems: embeddings, vector stores, retrieval optimization, and grounding
• Experience in a high-growth, fast-paced environment with end-to-end ownership from design through production

NICE TO HAVE:

• Experience with agent frameworks or orchestration patterns (tool calling, planners, multi-agent coordination)
• Fine-tuning experience (SFT, RLHF, LoRA) on domain-specific tasks
• Healthcare or regulated-industry experience (HIPAA, SOC 2, clinical data handling)

WHO WE ARE:

We move fast, raise standards, and own outcomes. We hire drivers, not passengers – people who take initiative, solve problems, and sweat the details because lives depend on it. Momentum matters in healthcare where slow decisions cost lives. At Cadence, we set a high bar and back each other relentlessly to clear it. If you’re ready to do the best work of your career and make a real impact in healthcare, join us.

WHAT YOU’LL GET:

• Autonomy to tackle big, complex problems that matter
• An opportunity to improve lives every single day
• A chance to shape a category‑defining company at scale
• Medical, dental, and vision insurance
• Competitive total compensation and meaningful equity
• TelaDoc (virtual primary care)
• National and local discounts powered by TriNet
• Unlimited PTO and paid holidays
• Remote equipment setup and home office stipend
• Paid Parental Leave
• 401K and 401K match
• Charitable Donation Match program
• Location: Remote

Noteworthy

Our job titles may span more than one career level. The base pay for this role typically ranges between $180,000 – $245,000 annual base salary. Total compensation includes base salary and equity. The actual base pay is determined by a variety of factors, including experience, skills, training, and business needs. Compensation may vary based on market location and is subject to change.

Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. 

A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team. Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.

About the Company  

At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business. 

A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. Now a part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight.  

Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer. 

Meet the Team

At Torc, we are building a fully learned behavior stack. You will lead multiple teams responsible for developing and scaling learned behavior models that drive decision-making in Torc’s autonomous trucking system.

These teams sit at the intersection of reinforcement learning, imitation learning, and multi-agent systems, shaping how our vehicles behave in complex, real-world environments — from highway merging to dense traffic interactions.

You will be responsible for both technical direction and organizational leadership, ensuring your teams deliver production-ready behavior models that are safe, robust, and scalable.

This is a hands-on technical leadership role — the expectation is Staff-level technical depth combined with the ability to lead, grow, and align multiple engineering teams.

What You’ll Do

• Own the technical vision and roadmap for Learned Vehicle Intent (LVI), aligning model development with product and safety goals
• Lead and scale 2–3 teams of ML engineers, driving execution across model development, training, and deployment
• Set and uphold a high bar for technical excellence in reinforcement learning, imitation learning, and behavior modeling
• Guide architecture decisions for policy learning systems, including behavior cloning, RL, and multi-agent interaction models
• Drive development of scalable training pipelines, data infrastructure, and experimentation frameworks
• Partner cross-functionally with perception, prediction, analytical planning, simulation, and safety teams to integrate learned behaviors into the autonomy stack
• Ensure robust validation and evaluation of behavior models, including failure analysis and performance tracking across simulation and real-world environments
• Establish best practices for data strategy, model iteration, and system-level integration
• Mentor senior and staff engineers, fostering growth, ownership, and technical leadership within the team
• Lead team planning, execution, and delivery, ensuring alignment with broader organizational priorities

Leadership Responsibilities

• Build, develop, and retain high-performing engineering teams
• Drive hiring, onboarding, and organizational design across LVI teams
• Provide coaching, career development, and performance management
• Establish clear goals, metrics, and accountability frameworks
• Manage team capacity, prioritization, and execution against roadmap
• Communicate progress, risks, and strategy to senior leadership
• Operate effectively in a fast-paced, ambiguous environment with evolving technical and product requirements

What You’ll Need to Succeed

• 10+ years of experience in applied machine learning, autonomy, robotics, or related domains
• Proven experience operating at a Staff or higher technical level, with deep expertise in:
• Reinforcement learning
• Imitation learning / behavior cloning
• Multi-agent systems
• 5+ years of experience leading engineering teams, ideally across multiple teams or domains
• Demonstrated success defining and delivering technical roadmaps for complex ML systems
• Strong programming background in Python and modern ML frameworks (e.g., PyTorch, PufferDrive)
• Deep understanding of ML architectures and training systems, including scaling, data pipelines, and deployment
• Experience integrating ML models into production systems, ideally within autonomy or robotics stacks
• Strong cross-functional collaboration skills and ability to influence across teams

Bonus Points

• Experience in autonomous vehicles, trucking, or large-scale robotics systems
• Experience deploying RL or learned behavior models in production environments
• Familiarity with simulation environments, scenario generation, and validation frameworks
• Experience with Ray or distributed training infrastructure
• Background in system-level integration of ML models into planning or control systems
• PhD in Computer Science, Artificial Intelligence, or related field with a track record in learned behaviors or reinforcement learning

Work Location: For this position, we are open to hiring in either the Ann Arbor, MI OR Blacksburg, VA (U.S.) office work locations in a hybrid capacity. We are also open to hiring Remote in the United States 

Perks of Being a Full-time Torc’r  

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:    

• A competitive compensation package that includes a bonus component and stock options  

• 100% paid medical, dental, and vision premiums for full-time employees    

• 401K plan with a 6% employer match  

• Flexibility in schedule and generous paid vacation (available immediately after start date)  

• Company-wide holiday office closures  

• AD+D and Life Insurance   

At Torc, we’re committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc’rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities.  
Even if you don’t meet 100% of the qualifications listed for this opportunity, we encourage you to apply.  

Our compensation reflects the cost of labor across several geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Torc's total compensation package will also include our corporate bonus and stock option plan. Dependent on the position offered, sign-on payments, relocation, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.  

Job ID:  102683

Join Horace Mann: Empower Educators, Achieve Financial Success

Ready to Make a Difference?

Join Horace Mann today and take the first step toward achieving your career and financial goals while making a meaningful impact on the educators you serve. Together, we can help educators secure their future while empowering you to achieve your own.

As an Insurance Producer at Horace Mann, you’ll receive mentorship from an experienced agent while gaining hands-on experience in the industry. Our insurance products are tailored to meet the unique needs of educators, and we provide outstanding training, competitive rates, and flexible work options. With an unparalleled compensation structure, exciting incentives, and bonus opportunities, top performers have the chance to earn all-expenses-paid trips to amazing destinations.

Why Join Us?

• Performance-Based Compensation [1099] with a 36-month incentive plan and enhanced commissions
• Monthly incentives based on sales volume for the first 36 months
• Quarterly production bonuses for the first 36 months
• No external office requirement—work from anywhere
• Leverage established books of business while building your own practice
• Access to a niche market that increases your potential for success
• Value-added services to connect you with ideal clients
• Simple, streamlined products and sales processes for quick success
• Networking, community, and industry events to expand your connections
• A comprehensive, multi-line product portfolio in a ‘One-Stop Shop’ model

What You Will Do:

• Solve financial challenges faced by educators through tailored solutions
• Present with confidence—one-on-one or in large groups—to educate potential clients on products
• Engage in community and networking events, expanding your professional connections
• Stay current with industry trends and apply new knowledge to help clients
• Cultivate strong market relationships and build a solid client base
• Invest time and resources in ensuring the success and growth of your business

What We’re Looking For:

• A commitment to helping educators achieve financial prosperity
• Strong interpersonal and presentation skills
• Self-motivation and the ability to manage your own business
• The ability to obtain or currently hold state licenses in Life & Health and Property & Casualty

Compensation and Benefits:

• Sign-On Bonus
• Uncapped Earnings/Commission
• Structured Incentive & Bonus Pay to reward your hard work
• Work Environment—work in-person, in the field, and/or from an office setting

Support and Accountability:

As an Insurance Producer, you'll be guided by a mentor agent who will support you every step of the way to ensure your success.

We make a difference!

At Horace Mann, we are driven by our mission to support the educators who shape the future of our children. We believe that educators deserve someone who looks after their financial well-being just as they do for their students. Our passion lies in providing tailored solutions that protect what educators have today and help them achieve long-term financial security and happiness.

#LI-WW1

#VIZI#

At Horace Mann, we are motivated by educators taking care of our children's futures, and we believe they deserve someone to look after theirs. We are passionate about providing solutions to safeguard what they have today and help them achieve financial success to live better and retire happier.

As an Insurance Producer with Horace Mann, you dictate your earnings with unlimited income potential. Our insurance products are designed specifically for educators, and we provide exceptional training, competitive rates, and flexible work arrangements. Our compensation, incentives, and bonus potential are unparalleled in the industry, and you can even earn trips to incredible destinations.

Join our team today and take the first step towards achieving your career aspirations.

You Will Enjoy the Following

• A performance-based compensation package includes a 36-month incentive and "enhanced" commissions.
  • Monthly incentives for new agents based on months 1-36 sales volume.
  • Earning quarterly production incentives for the first 36 months.
• No External Office Requirement.
• The ability to prospect and work within established books of business while building your practice.
• A niche market to increase your opportunity for success.
• Value-Added Services will get you in front of our ideal client base.
• Simple, streamlined product offerings and sales processes allow early production results.
• Networking, community, sales, and industry events.
• Market and relationship-building programs.
• A 'One-Stop Shop' multi-line product portfolio.

Responsibilities

• Dedication to solving the financial challenges educators face.
• Exude confidence and enthusiasm while presenting to potential customers, one-on-one and in large groups.
• Participate in various events such as networking events, community events, sales events, and industry events to expand your professional connections.
• Engage with the local community and learn about new products and services.
• Stay up to date with the latest industry trends.
• Achieve success in acquiring market entry and cultivating strong connections.
• Be willing to invest time and resources to ensure business success; and
• Possess or the ability to obtain resident state General Lines licenses:
  • Life & Health
  • Property & Casualty

Pay Structure

• Sign-on Bonus
• Uncapped Earnings/Commission
• Structured Incentive/Bonus Pay

Work Setting

• In-Person
• In the Field
• Office

Insurance producers are accountable to the Regional Field Leader, who also acts as the Agency Consultant.

Horace Mann Educators Corporation - Founded by Educators for Educators

Educators founded the Horace Mann Educator Corporation in 1945. We are the most comprehensive national multi-line insurance and financial services company dedicated to serving America's educators and families. We are an equal-opportunity employer.

#LI-WW1

#VIZI#

About Life360

Life360's mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 95.8 million monthly active users (MAU), as of December 31, 2025, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.

We Are AI Native

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.

Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About the Team

The AI Native Platform team is a cross-functional engineering organization built to lay the infrastructure foundations for Life360's AI-native transformation. We are not exploring what might be possible, we are building the platform that makes it operational.

The team works across four interconnected areas: how Life360 safely accesses and governs the use of frontier AI models and external integrations; the agent deployment and workflow infrastructure that lets teams build, test, version, and operate autonomous agents with the same rigor applied to any production software; how we safely democratize data, information, and knowledge across the organization, making it queryable and usable by AI systems and humans reliably; and a multiplayer AI workbench that gives every employee a purpose-built environment tuned to their role, with relevant tools, knowledge, and workflows rather than a general-purpose chat interface.

The work is deliberate, high-velocity, and built to last. The bar is high: real use cases, production deployments, measurable outcomes.

Security is not a checkpoint on this team. It is part of how we build. We are looking for engineers who want to be in the room where the architecture is designed and in the codebase where it's being built.

About the Job

We are hiring a Sr. Staff AI Security Engineer to secure Life360's AI infrastructure as it takes shape. You will sit within the AI Native Platform team, reporting directly to the CISO, working alongside the engineers designing and building each layer of the platform.

This role is grounded in execution with real architectural reach. You'll drive delivery across key security domains while contributing to design decisions that shape how the platform is built. The patterns we are securing are still being defined, and part of the work is building and validating those patterns under real conditions. You’ll be active in architecture reviews, own security implementation across your domains, and build the controls that make it safe to move fast with AI. In a domain where the playbooks are still being written, part of the role is writing them. You won't be doing this alone, you'll work alongside additional security engineers and the broader team building the platform, with the expectation that this function grows as the platform does.

The data at stake has real weight. Life360's systems carry real-time location data and family relationship graphs for tens of millions of people, including children. These are crown jewels in the truest sense — irreplaceable to the families who trust us with them. Securing the AI systems that interact with this data is not a compliance exercise. It is a core obligation of the product.

The US-based salary range for this position is $209,000 to $309,000. We take into consideration an individual's background and experience in determining final salary — therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You'll Do

• Secure how Life360 accesses frontier models. Design, build, and iterate the access controls, policy enforcement, and authorization patterns that govern how systems interact with the frontier models they rely on.
• Build secure patterns for MCP access and tool use authorization. Build and own the controls that vets, risk-tier, and govern how we integrate with external tools and services via MCP as adoption expands across engineering teams.
• Design and build the identity and authorization model for autonomous agents: service identities, scoped credentials, and least-privilege access patterns. Define and enforce the trust boundaries that govern how agents interact across orchestration chains.
• Design and build agentic observability and adversarial defenses. Build the telemetry pipelines and behavioral monitoring that provide visibility into AI system behavior. Implement architecture-level defenses against prompt injection and related adversarial attack classes.
• Shape security for the common AI end-user platform. Lead design reviews, build access controls, data boundary enforcement, and abuse detection that keep a shared AI environment safe across users with different privilege levels.
• Secure the shared knowledge layer. Define access control and data governance for retrieval augmented and reasoning systems, ensuring AI-powered tools don't surface sensitive data to the wrong systems or users.
• Build AI supply chain integrity into the platform. Develop model provenance practices, service vetting, and dependency controls that keep the AI stack trustworthy as it grows.
• Partner with Privacy, Legal, and Data Platform to ensure the right controls are built into pipelines handling real-time location, family relationship data, and data involving minors.

What We're Looking For

• 12+ years in security engineering with depth in application security, cloud security, IAM, or detection — and a track record of building controls that earn adoption, not just approval.
• Hands on builder shipping security controls that hold up in production. You’re not an advisor but a practitioner that can define patterns that last
• Hands-on fluency with LLM and agentic systems. You've built with these tools, broken them, and shipped fixes for prompt pipelines , RAG architectures, and multi-agent orchestration from the inside.
• Solid grounding in IAM for non-human systems: service identities, OAuth, secrets management, RBAC/ABAC, and least-privilege architecture at scale.
• Experience with production telemetry and detection — defining detections and building response paths for threat surfaces without established playbooks.
• Comfort with ambiguity and in-flight builds. You're energized by figuring things out — writing first-draft standards, testing approaches, and scaling what works.
• Strong cross-functional communication and the ability to push back when it matters. You carry risk, tradeoffs, and technical decisions across engineering, product, and security leadership without losing precision — and can reshape a risky decision clearly and constructively.
• Familiarity with NIST AI RMF, OWASP LLM Top 10, and adjacent compliance environments for consumer data at scale.
• Bachelor's degree or equivalent experience in Computer Science, Information Security, or a related field.

Bonus points if you have:

• Experience with frontier model API security, tool-use authorization patterns, or access governance for AI systems at scale.
• Hands-on experience with multi-agent orchestration frameworks (LangGraph, AutoGen, CrewAI, or similar) and their trust, identity, and authorization challenges.
• Familiarity with knowledge graph architectures, vector stores, or RAG systems — and the access control and data boundary problems they introduce.
• Red teaming or adversarial testing against AI systems: prompt injection, jailbreaks, data extraction, model inversion, or supply chain attacks.
• Background in consumer technology or another domain where personal data sensitivity is a core product obligation — not just a legal requirement.
• Experience designing or reviewing security for internal enterprise AI platforms serving non-technical users.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Flexible PTO, 13 company-wide days off throughout the year
• Winter and Summer Weeklong Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company's mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference.

• Be a Good Person — We have a team of high integrity people you can trust.
• Be Direct With Respect — We communicate directly, even when it's hard.
• Members Before Metrics — We focus on building an exceptional experience for families.
• High Intensity, High Impact — We do whatever it takes to get the job done.

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don't meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

About Life360

Life360's mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 95.8 million monthly active users (MAU), as of December 31, 2025, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.

We Are AI Native

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.

Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About the Team

The AI Native Platform team is a cross-functional engineering organization built to lay the infrastructure foundations for Life360's AI-native transformation. We are not exploring what might be possible, we are building the platform that makes it operational.

The team works across four interconnected areas: how Life360 safely accesses and governs the use of frontier AI models and external integrations; the agent deployment and workflow infrastructure that lets teams build, test, version, and operate autonomous agents with the same rigor applied to any production software; how we safely democratize data, information, and knowledge across the organization, making it queryable and usable by AI systems and humans reliably; and a multiplayer AI workbench that gives every employee a purpose-built environment tuned to their role, with relevant tools, knowledge, and workflows rather than a general-purpose chat interface.

The work is deliberate, high-velocity, and built to last. The bar is high: real use cases, production deployments, measurable outcomes.

Security is not a checkpoint on this team. It is part of how we build. We are looking for engineers who want to be in the room where the architecture is designed and in the codebase where it's being built.

About the Job

We are hiring a Principal AI Security Engineer to secure Life360's AI infrastructure as it takes shape. You will sit within the AI Native Platform team, reporting directly to the CISO, working alongside the engineers designing and building each layer of the platform.

This role requires both architectural depth and hands-on execution, often in the same week. You will define the security architecture other engineers build within; the trust model, authorization framework, data boundary topology, and threat model. Guide the coherence of these patterns across the teams building model access, agent infrastructure, the knowledge layer, and the end-user platform to interoperate securely and drift doesn't introduce systemic risk. The patterns we are securing are still being defined. Part of the work is figuring out which approaches hold up under real conditions, which ones don't, and scaling what works.You won't be doing this alone, you'll work alongside additional security engineers and the broader team building the platform, with the expectation that this function grows as the platform does.

The data at stake has real weight. Life360's systems carry real-time location data and family relationship graphs for tens of millions of people. These are crown jewels in the truest sense — irreplaceable to the families who trust us with them. Securing the AI systems that interact with this data is not a compliance exercise. It is a core obligation of the product.

The US-based salary range for this position is $239,500 to $351,500. We take into consideration an individual's background and experience in determining final salary — therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You'll Do

• Own the security strategy for frontier model access and MCP governance. Define how we securely connect to frontier models and external tool integrations: the risk framework, the authorization architecture, and the escalation model before those patterns harden at scale. Set the direction that builders implement within
• Architect the identity and trust model for non-human agents. Define how agents authenticate, how trust is established and revoked across orchestration chains, and how the model evolves as agent capabilities expand, covering service identities, scoped credentials, and least-privilege access patterns across the platform.
• Set the adversarial defense posture for AI systems in production. Define our approach to prompt injection defense, adversarial input handling, and behavioral monitoring patterns and establish the detection philosophy, telemetry requirements, and response framework the team builds and operates within.
• Shape security architecture for the common AI end-user platform. Lead design reviews and build the access controls, data boundary enforcement, and abuse detection that keep a shared AI environment safe across an employee population with varying privilege levels.
• Secure the shared knowledge layer. Define access control and data governance for retrieval and reasoning, ensuring AI-powered tools don't inadvertently surface sensitive data to the wrong systems or users.
• Build AI supply chain integrity into the platform. Develop model provenance practices, service vetting, and dependency controls that keep the AI stack trustworthy as it grows.
• Partner with Privacy, Legal, and Data Platform to ensure the right controls are built into pipelines handling real-time location, family relationship data, and data involving minors.

What We're Looking For

• 15+ years in security engineering with depth in application security, cloud security, IAM, or detection. A track record of building controls that earn adoption, not just approval.
• Security architecture ownership you’ve defined at the platform level in terms of trust models, data boundary topologies, and long-term viability that produces security outcomes without grinding velocity. 
• Hands-on fluency with LLM and agentic systems. You've built with these tools, broken them, and shipped fixes for prompt pipelines , RAG architectures, and multi-agent orchestration from the inside. 
• Deep grounding in IAM for non-human systems: service identities, OAuth, secrets management, RBAC/ABAC, and least-privilege architecture at scale. You’ve designed and built identity systems, not just consumed them
• Experience with production telemetry and detection at an architectural level. You’ve defined security observability strategies, not just individual detections
• Comfort with ambiguity and in-flight builds. You're energized by figuring things out, writing first-draft standards, testing approaches, and scaling what works.
• Strategic judgement on when to build v. buy and ability to lead the organization to wise investments.
• Strong cross-functional communication across engineering, product, legal, privacy, and senior leadership. You carry risk, tradeoffs, and technical decisions without losing precision..
• You’ve contributed or ready to contribute to the security industry. We’re shaping these patterns together and you’re willing to represent Life360 in these conversations.
• Familiarity with NIST AI RMF, OWASP LLM Top 10, and adjacent compliance environments for consumer data at scale.
• Bachelor's degree or equivalent experience in Computer Science, Information Security, or a related field.

Bonus points if you have:

• Experience with frontier model API security, tool-use authorization patterns, or access governance for AI systems at scale.
• Hands-on experience with multi-agent orchestration frameworks (LangGraph, AutoGen, CrewAI, or similar) and their trust, identity, and authorization challenges.
• Familiarity with knowledge graph architectures, vector stores, or RAG systems — and the access control and data boundary problems they introduce.
• Red teaming or adversarial testing against AI systems: prompt injection, jailbreaks, data extraction, model inversion, or supply chain attacks.
• Background in consumer technology or another domain where personal data sensitivity is a core product obligation — not just a legal requirement.
• Experience designing or reviewing security for internal enterprise AI platforms serving non-technical users.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Flexible PTO, 13 company-wide days off throughout the year
• Winter and Summer Weeklong Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company's mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference.

• Be a Good Person — We have a team of high integrity people you can trust.
• Be Direct With Respect — We communicate directly, even when it's hard.
• Members Before Metrics — We focus on building an exceptional experience for families.
• High Intensity, High Impact — We do whatever it takes to get the job done.

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don't meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

About First Connect:

First Connect Insurance Services is a digital platform providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with over 150 carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly and we plan to accelerate our growth.

Role Overview:

The Account Manager would oversee client relationships and business operations within a designated region. In this role, you will manage key accounts, drive regional growth, and ensure exceptional client satisfaction. Goal of this position is to increase agent knowledge & understanding and ultimately production with appointed carriers as well as expansion with other carriers. The Account Manager would also provide input and participate in gathering and creating reports relating to monthly production by carrier, market intelligence, market planning and communication of development of services and incentives to agents. You are well-versed in the P&C insurance realm and have an in-depth knowledge of the industry as a whole. You are great at building long-term agency relationships and detailed in training on new products, processes and best practices.

What You’ll Do:

• Serve as the primary point of contact for clients within the assigned region.
  
  
• Develop and maintain strong, long-lasting relationships with key stakeholders.
  
  
• Regularly schedules, coordinates and conducts agent training sessions on individual and regional basis.
  
  
• Achieve and exceed sales and revenue targets for the region.
  
  
• Identify opportunities for upselling, cross-selling, and new business development.
  
  
• Collaborate with the sales team to develop and execute regional strategies.
  
  
• Conduct regular account reviews to evaluate performance and strengthen relationships.
  
  
• Use data-driven analysis to identify trends and opportunities for growth.
  
  
• Schedules, coordinates and conducts monthly internal meetings with staff to address agent touch points and new carrier updates.
  
  
• Collects and communicates feedback from agent training sessions to appropriate department to drive improvements.
  
  
• Responsible for improving overall agency production by not only training new agencies but also identifying/removing obstacles in current agency production.
  
  
• Identify opportunities and conduct agency marketing visits with appointed agencies to stimulate higher production with on-site training on multi-market solutions.
  
  
• Completes quarterly carrier evaluations to include production levels and incentive recommendations.
  
  
• Responsible for knowledge of all Carrier Markets and Products, Commission Structures, Appointment.
  
  

Must Haves:

• Bachelor's degree or equivalent work experience.
  
  
• 5+ year's experience marketing P&C including marketing to Independent Agents.
  
  
• Must have experience training and developing agency staff.
  
  
• Must demonstrate ability to problem solve and communicate well.
  
  
• Must be able to understand and review agency qualifications for appointment and make recommendations for appointment or dismissal.
  
  
• Experience selling and marketing to large territories P&C personal lines and Commercial products including homeowners, and personal auto is a plus.
  
  
• Must possess excellent written and oral communication and organizational skills including formal presentation skills before both small and large groups.
  
  
• Must be based in or willing to work in the San Jose, San Francisco, or East Bay areas of California.

Benefits & Perks:

First Connect treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide our team with: 

• Multiple medical plans to choose from and 100% employer-covered dental; vision plans for our team members and their families.
• We also offer a 401(k) retirement plan, short; long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Work-From-Home Stipend – Employer-provided WFH equipment and an $85 monthly expense stipend to ensure you’re set up for success.
• Equity - This position is eligible for equity compensation
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge 

The base pay range for the role is $75,000 - $85,000 + Commission. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs, and market demands.

First Connect is an equal-opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.

Applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any First Connect applicant who requires reasonable accommodations during the application process should contact the First Connect People Team to make the need for an accommodation known.

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 91.6 million monthly active users (MAU), as of September 30, 2025, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above. 

We are AI Native 

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About The Team

The Foundry team is building Life360’s partner ecosystem and developer platform - the infrastructure that allows external partners to integrate with Life360 securely and at scale. We own the full integration stack: partner-facing APIs, authentication flows, webhook receipt and delivery, and the gateway layer that decouples partner contracts from internal systems. Our goal is to turn Life360 from a single-product app into an extensible platform that partners across mobility, safety, wearables, and more can build on.

We also own critical shared infrastructure that the rest of the company depends on - NetworkKit, authentication, and environment standardization across all mobile clients. We’re a cross-platform team spanning Cloud, Android, and iOS, and we think in systems: stable API contracts, sandboxed environments, versioning policies, and operational SLAs. The developer platform we’re building is modeled on the best of Stripe, Twilio, and Squarespace - designed so that onboarding a new partner takes weeks, not months.

About the Job

Life360 is hiring an  AI-Native Backend Focused Engineer — a senior engineer who doesn’t just use AI tools, but thinks natively in them. You’ll be central to how the Foundry team builds its products, develops its ecosystem tooling, and how we use AI for development in the future.

You’ll design and build features and systems to help grow Life360s partner ecosystem, helping take our platform from zero to one - building out auth, system proxying, alerting and monitoring, everything.

You’ll build and evolve  our modern AI-Native engineering workflows — from how we write code, to how we run standups, to how we think about team velocity. You’ll evolve the standard others follow.

For candidates based in the US, the salary range for this position is $129,000 to $192,000 USD. For candidates based out of Canada, the salary range for this position is 149,500 to 177,500 CAD. 

Note: We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Design and build high-quality features integrating third party data and systems.
• Work with AI (Claude Code) as a first-class collaborator — your primary workflow involves orchestrating agents to create specs, generate code and tests, verify results, and perform reviews.
• Help define and codify AI-Native engineering practices for the Foundry team, establishing playbooks the broader org can adopt.
• Build across the full stack as needed — shipping polished, performant, and reliable experiences to tens of millions of users.
• Collaborate closely with product managers and designers to turn complex user problems into elegant, scalable engineering solutions.
• Contribute to architectural decisions, code reviews, and a culture of craft and continuous improvement.
• Participate in on-call rotation and incident response.
• Use agentic workflows to dramatically increase the delivery of strong outcomes — moving faster without sacrificing quality.
• Mentor team members and contribute to team processes, technical standards, and help evolve the team's AI-native engineering practices.
• Support performance, reliability, and accessibility across the features you own.

What We’re Looking For

Technical foundation:

• 6+ years of backend software engineering experience
• Strong proficiency with Java and Spring Boot (this is our primary stack)
• Experience with Apache Kafka or similar distributed streaming platforms
• Solid understanding of distributed systems concepts: consistency, fault tolerance, replication, and data durability
• Comfortable with cloud infrastructure (AWS preferred) and containerized deployments
• Heavy user of agentic workflows, understands research-plan-implement cycle but doesn’t outsource thinking to agents

What matters most to us:

• Growth mindset - You structure problems precisely, you learn quickly, you can show interest outside “your lane”, and you are always happy to try something new
• Collaborative approach - You communicate clearly, work well across teams, and value diverse perspectives
• Ownership mentality - You take responsibility for your work from design through production and beyond
• AI-native working style - You use AI tooling (Claude Code or equivalent) as a genuine development partner: delegating discrete tasks, reviewing outputs critically, and running parallel workstreams rather than hand-holding one agent at a time
• Thoughtful communication - You can explain technical tradeoffs and articulate ideas effectively
• We believe culture fit and problem-solving ability matter more than checking every technical box. We're happy to help you grow into areas where you have less experience.

Nice-to-Have

• Background in stream processing frameworks (Kafka Streams, Flink)
• Experience with schema registries and schema evolution strategies
• Knowledge of Confluent Platform or Confluent Cloud
• Understanding of CI/CD patterns, GitHub Actions, and artifact management (Maven, Nexus)
• Experience with observability tooling (Prometheus, Grafana, DataDog)
• Previous work on ecosystems or integration tooling

AI-Native Expectations 

We use AI coding tools as a professional standard on this team. Here's what that means in practice:

• Daily use: You use AI coding assistants (we support Claude Code, Cursor, and GitHub Copilot) for real, substantive tasks: analysis, coding, refactoring, testing, navigating codebases, and documentation. Not just research or autocomplete.
• Judgment and ownership: AI-generated code gets the same review you'd give any PR. You are accountable for everything you ship.
• Velocity: We expect senior engineers who use AI well to operate with meaningful leverage — doing more with the same time, taking on problems that would otherwise require a larger team.
• Team leadership: You share what works. You automate prompting strategies that others can build on and help teammates earlier in their AI workflow adoption get up to speed.
• Continuous learning: The tooling is changing fast. You stay current and bring recommendations to the team when something would meaningfully improve how we work.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (US and Canada)
• 401(k) plan with company matching (US) / RRSP with DPSP matching (Canada)
• Employee Assistance Program (EAP) for mental well-being
• Flexible PTO, plus several company-wide days off throughout the year
• Winter and Summer week-long synchronized company shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference.

• Be a Good Person — We have a team of high-integrity people you can trust.
• Be Direct With Respect — We communicate directly, even when it’s hard.
• Members Before Metrics — We focus on building an exceptional experience for families.
• High Intensity, High Impact — We do whatever it takes to get the job done.

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying!

#LI-Remote

At Clover Health, we are reinventing health insurance by combining the power of data with human empathy. We provide high-quality, affordable Medicare Advantage plans for America's seniors — prioritizing preventive care and leveraging technology to help physicians make more informed decisions. We always put our members first, and our success is measured by the quality of life of the people we serve.

We are building an Experience Center — not a call center. This is a meaningful distinction. We believe that if we create the most loyal members in Medicare Advantage, the financial outcomes will follow. The Director of Customer Experience will be the architect of that loyalty. This is a greenfield build with full operational ownership: standing up Clover's internal Experience Center in Houston, retiring existing outsourced relationships, and delivering a gold-standard Medicare Advantage member experience that scales. The role is fully onsite in North/NW Houston.

Our North Star: create members so delighted with Clover that they become our best marketers, reducing acquisition costs and driving retention through the quality of the experience alone.

Who We're Looking For:

We are deliberately casting a wider net than a traditional call center search. The right candidate may come from retail, hospitality, service operations, or healthcare — but what unites all strong profiles is a track record of creating customer loyalty, customer delight, and customer retention at scale. Call center experience is helpful, not required.

What is required:

• A builder's instinct — you've stood up teams, systems, and cultures from scratch. You know the difference between running a machine someone else built and building the machine yourself.
• Operational depth — you own P&L, manage headcount, build SOPs, and hold people accountable to them.
• Curiosity and a bias toward innovation — you don't plug in traditional methods because that's how it's always been done. You ask why, then build something better.
• A service-first mindset, not an efficiency-first mindset — you measure success by member loyalty and experience quality, and trust that operational efficiency follows great service.
• Scrappiness and energy — you are hungry to build a brand and want Clover to be the best thing that's ever happened to a Medicare member.

As Director, Customer Experience, you will:

Build the Experience Center

• Design and stand up Clover's internal member Experience Center in Houston, including hiring, onboarding, and developing agents and leads.
• Create a high-performing, mission-aligned team from diverse backgrounds, unified around delivering a gold standard in member experience.
• Develop SOPs, quality frameworks, agent onboarding programs, and performance infrastructure from the ground up.
• Establish and own all KPI baselines: NPS, CSAT, FCR, AHT, and voice-of-customer feedback loops.

Deliver Member Loyalty

• Define and execute a winning CX strategy focused on Medicare Advantage members and providers.
• Stand up and manage a concierge service tier for VIP and at-risk members.
• Build a Voice of the Customer feedback loop that drives real-time action and preventive intervention across the business.
• Champion a member-first culture at Clover and across our partners.

Drive Innovation and Technology

• Identify, evaluate, and implement AI-driven solutions: sentiment analysis, agent co-pilot tools, IVR optimization, call quality monitoring, and self-service automation.
• Leverage AI for training design, simulation-based learning, and knowledge management.
• Develop 'Next Best Action' scenarios to proactively enrich the member experience.
• Partner with IT to define a 'no wrong door,' channel-agnostic member journey.

Manage Operations and Compliance

• Own and rationalize existing third-party call center relationships, both stateside and offshore, with a path toward full insourcing.
• Partner with Clover's Compliance team to ensure regulatory compliance in all member communications, CTM response, and monthly delegatory reporting.
• Work cross-functionally with Sales, Marketing, Provider Engagement, Clinical Operations, Claims, and Enrollment to cascade clear direction to your team.
• Own P&L accountability for the Experience Center.

Success in this role looks like:

• Complete a compliance immersion with Clover's Compliance team covering CTM response, delegatory reporting, and CMS audit readiness.
• Complete stakeholder mapping across Clinical Operations, Provider Engagement, Enrollment, and IT.
• Present a validated Experience Center build plan — headcount, technology stack, SOP framework, and quality framework — for HM and COO review.
• Establish NPS, CSAT, FCR, and AHT baselines for existing member touchpoints.
• In your first year, you will have built a functioning Experience Center that members talk about — not because we asked them to, but because the service earned it.

This Is Not the Role For You If

We are building an Experience Center. Candidates who approach this role as a traditional call center optimization exercise will not be a fit.

• You believe call centers run a certain way because that's how call centers have always run.
• Your primary lens is efficiency metrics at the expense of experience quality.
• You lead through command and control. Clover operates collaboratively — this role requires the ability to build trust, rapport, and genuine relationships with agents, leads, and senior stakeholders.
• You cannot demonstrate direct, hands-on operational ownership. Advisory or consulting backgrounds without recent P&L accountability will not meet the bar for this role.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-ONSITE 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Most engineers ship features. You'll ship outcomes, directly in the hands of customers, on live systems, where it actually counts. And you'll do it faster than anyone thought possible.

The Company

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted.

The Product

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

Why Software Engineers for our AI Agents?

AI agents don't fail in demos. They fail in production, when the edge case hits, the prompt breaks, or the integration misbehaves in front of a real customer. That gap between "it works in the sandbox" and "it works in the wild" is exactly where this role lives.

We're deploying AI agents for some of the world's biggest brands. Each one has unique workflows, data, and stakes. We need engineers who can sit across from a customer, understand the problem, and build the solution fast, not hand off a spec and wait. If you treat AI as a core part of your toolkit and not an afterthought, you'll move at the speed this role demands.

The Role

You'll own the full technical lifecycle of customer AI agent deployments, from first integration to live monitoring, working at the intersection of product, engineering, and customer outcomes. This role is for engineers who use AI to compress timelines, ship higher-quality work, and want their impact felt immediately, not six months from now.

You might be this person if:

• You think in systems — inputs, outputs, failure modes — and you naturally ask "what happens when this breaks?" before anyone else does
• You've debugged something live, under pressure, with a customer watching, and you didn't flinch
• You use AI tools daily to prototype, debug, and iterate, and you've figured out how to get 10x the output without cutting corners on quality
• You read a system prompt the way a compiler reads code, spotting logic gaps, unintended behaviors, and edge cases others miss
• You've built something end-to-end, frontend to backend to deployment, and you're proud of how it actually held up
• You learn fastest by building, not by reading docs, and you've shipped something with a new API within days of touching it for the first time
• You care about what the customer actually experiences, not just whether the tests pass
• Ambiguity doesn't slow you down. You'd rather build a rough solution and iterate than wait for a perfect brief

You need to have:

• 2-3 years of hands-on software engineering experience in full-stack or backend development
• Strong Python proficiency and the ability to write clean, maintainable code under real-world constraints
• Practical experience with React and modern JavaScript/TypeScript on the frontend, plus backend frameworks like Node.js, Django, or Express
• Hands-on experience with LLM APIs (e.g., OpenAI, Claude) or agent frameworks such as LangChain
• Familiarity with RAG pipelines, knowledge base integration, and cloud deployment platforms (e.g., AWS Lambda, Vercel, GCP Cloud Functions)

What you'll actually do:

• Deploy production-grade AI agents tailored to each customer's environment, owning setup, configuration, and go-live
• Tune system prompts and agent behaviors against real-world use cases, using AI-assisted workflows to move from hypothesis to working solution faster than a traditional dev cycle allows
• Prototype and ship fast, leveraging agentic coding tools to build agent interfaces, dashboards, and backend integrations with Next.js, React, and modern APIs
• Integrate RAG pipelines and knowledge bases that give agents the context they need to perform
• Monitor live deployments with logging, metrics, and observability so issues surface before customers notice them
• Collaborate with Forward Deployed PMs, core product, and design to turn customer needs into working solutions, often building a prototype before the meeting ends
• Lead technical demos, document implementation decisions, and maintain architecture diagrams that actually reflect reality

Added Value

• Prior experience tuning or debugging AI agent performance in live, production environments - or in a forward deployed setting
• Background in 0-to-1 builds, customer-facing implementation, or technical consulting, with a track record of navigating the messiness of real deployments

What we offer:

We take care of the people who build the future. Here's some of what you can expect when you join Sendbird.

• Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents.
• Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
• $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more.
• Parental leave for all new parents. Time to be present for the moments that matter most.
• 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
• HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
• Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.

Pay Transparency

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location.  To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies.   A reasonable estimate of the current salary range for this role is $150,000 - $180,000 .  This range is specific to the San Francisco Bay market.  We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Why Sendbird

We're not iterating on an existing product. We're building a new category, AI that genuinely delights customers, on top of infrastructure that's already at enterprise scale. This role puts you at the center of that: real customers, real deployments, real impact. If you want to own outcomes and help define what forward-deployed AI engineering looks like, this is the place.

Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.

You don't just demo software, you change how people think about what's possible. If you want to be the person in the room who makes engineers lean forward and executives say "when can we start," read on.

The Company

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations chat, voice, video, messaging APIs and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI first customer experience. By February 2025, we'd launched our AI agent for enterprise CX built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost the feeling of being truly understood and cared for. Not satisfied. Delighted.

The Product

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel chat, SMS, email, voice, WhatsApp without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

Why Sales Engineer

AI is reshaping how enterprises think about customer communication. Sophisticated buyers no longer just want to know if our platform works. They want to know if it works for them, at their scale, inside their architecture, with their team.

We're at an inflection point: a decade of conversation infrastructure, now with AI on top, and a pipeline of buyers who need a technical partner, not a pitch deck. The Sales Engineers who thrive here earn trust from a principal engineer and a VP of Product in the same meeting, and use AI natively to work faster, demo smarter, and operate at a scale a traditional SE simply couldn't.

The Role

You own the technical sales cycle, from discovery through solution design to close, turning complex customer problems into confident reasons to choose Sendbird. You thrive at the intersection of technical depth and business impact, know the difference between a demo that informs and one that inspires, and use AI natively to move faster and do more than a traditional SE could alone. This is a hybrid role based in our San Mateo office (3 days/week). This role reports to the Global Head of Technical Services, based in San Mateo, CA

You might be this person if:

• Mapping a customer's architecture is a puzzle to solve, not a box to check, and you've already spun up a Claude Project or n8n workflow to automate the research before the call ends.
• You read a room fast, shifting depth and language on the fly between a skeptical backend engineer and a time pressed CTO.
• Your demos tell a story. You don't walk through features, you show people a future they hadn't imagined, using AI powered prototypes and agentic tools to make it land.
• You build Claude Projects, custom GPTs, and agentic workflows for your team out of genuine curiosity, not because your job requires it.
• You treat every discovery call like a research project, backed by AI-assisted prep agents and follow-up automations in Make or n8n so the repetitive work runs without you.
• You figure out what the customer needs before they tell you, propose the architecture, and ship it. If a bespoke dashboard or Claude-powered automation would close the deal, you build it.
• You're energized by multiple complex deals at once, partly because AI agents and workflow automation have eliminated the parts that don't require you.

You need to have:

• 3+ years in Sales Engineering (pre-sales) at a developer-focused platform SaaS and/or CPaaS company
• Bachelor's degree (CS, EE) or equivalent combination of education and experience
• Hands-on fluency with RESTful APIs, mobile SDKs, and integration workflows, with a clear understanding of how modern customer engagement workflows are built and scaled
• Working knowledge of at least one development environment (JavaScript/React, iOS/Swift, Android/Kotlin, Unity, React Native, or Flutter)
• Practical experience with generative AI concepts including LLMs, AI agents, and agentic workflows. You've built with these tools, not just read about them
• Familiarity with AI tooling such as Claude or ChatGPT, and automation platforms such as Make, Zapier, or n8n. Experience stringing together APIs or building lightweight automations is a strong plus
• Confidence navigating security and compliance conversations (SOC 2, ISO-27001/42001, HIPAA, GDPR) with technical and non-technical stakeholders
• Strong written and verbal communication in English
• Ability to travel for customer onsite visits

What you'll actually do:

• Own the technical narrative across the full deal cycle, from discovery calls and technical deep dives to executive presentations, alongside Account Executives at every stage.
• Run structured discovery with engineers, product managers, and architects to surface real pain points and map them to Sendbird's APIs, SDKs, and AI agent capabilities, using AI-assisted prep workflows to come in sharper every time.
• Design solution architectures tailored to each customer's stack and goals, whether they're building an AI-powered in-app chat experience, deploying an AI support agent, or scaling to millions of users.
• Build and deliver demos that go beyond feature walkthroughs, using agentic tools and custom prototypes to show customers what their product could actually become with Sendbird underneath it.
• Automate repeatable pre-sales work, including lead research, follow-up summaries, and demo environment setup, using tools like Claude, Make, or n8n, freeing you for the work AI can't do.
• Articulate Sendbird's security and compliance posture clearly and confidently, helping enterprise buyers navigate procurement.
• Work closely with Product and Engineering to feed pre-sales insights back into the roadmap, serving as a direct line between the market and the people building the product.
• Track emerging trends in AI agents, developer tooling, and communication infrastructure, and bring those insights into customer conversations.

What we offer:

We take care of the people who build the future. Here's some of what you can expect when you join Sendbird.

• Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents.
• Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
• $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more.
• Parental leave for all new parents. Time to be present for the moments that matter most.
• 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
• HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
• Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.

Pay Transparency

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location.  To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies.   A reasonable estimate of the current salary range for this role is $200,000.00 - $235,000.00.  This range is specific to the San Francisco Bay market.  We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Why Sendbird

We just made one of the boldest pivots in our company's history and we're already seeing it pay off. If you want to sell something that's genuinely changing how enterprises think about AI and customer experience, this is it. You'll have real ownership, real access to leadership, and real impact on how we win. We move fast. We build things that matter. Come help us close the deals that define what delight.ai becomes.

Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.