Real Chemistry is looking for a Account Manager/Senior Account Manager join our growing team!   

The Account Manager/Senior Account Manager for the Scientific and Medical Affairs is the client’s key day-to-day contact, managing relationships and helping to set their expectations of the agency. You make sure that your colleagues know what is going on and are delivering effectively. You are thinking about future opportunities as well as today’s work.   

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

What you’ll do:  

• Day-to-day client contact: provide regular status updates to your client; respond to client queries and share recommendations (following discussion with your account lead); manage client expectations on timelines, scope of project, etc.; take client briefs and clearly communicate to team members, implementing realistic project plans  
• Take responsibility for the day-to-day management of your account, including managing the processes of the account (including running regular internal team meetings), flow of work, delegation of tasks (oversee status reports to ensure all team actions are complete) and the status of jobs across the account (not just your own)  
• Ownership of and accountability for medium/large client projects, ensuring that projects are delivered to highest possible standards within budget and agreed timeframes  
• Ongoing communication with your account lead on the progress of projects; alerting them to any barriers to project completion and being proactive in making recommendations and proposing solutions on how to proceed  
• Awareness of the client’s business priorities and a sound understanding of the program strategy; have a good understanding of competitor activity  
• Keep abreast of trends and developments in the medical communications and pharma industries  
• Start to identify areas for growth (evolving existing programs and/or additional tactics), proactively sharing new ideas with your team and client  
• Keep abreast of market changes  
• Be proactive when new business opportunities arise, flagging relevant experience and areas of interest, contributing thoughts and ideas, assisting in the production of credentials and pitch presentations  
• Maintains general understanding of account finances; supports account lead with financial management  
• Support new business research and ideation, participate in pitch presentations as required 
• Continued professional development engagement; work with manager to identify training opportunities based on areas of interest and need  

This position is a perfect fit for you if:  

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.  
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.  
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.  
• You are a highly organized self-starter, able to work independently and under tight deadlines.  

What you should have:   

• A minimum of 3 years of prior experience in healthcare agency client services roles with medical affairs, publications, and/or medical information experience required 
• Highly organized with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail  
• Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration  
• Professional presence, performs with a sense of urgency and with a client service orientation  
• Has confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable  
• High energy, able to effectively operate in fast-paced, growing and evolving environment  
• Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget  
• Able to work independently and as part of a team 
• Competent in using Microsoft Word, PowerPoint, Excel, and Outlook 
• Experienced in developing client relationships and networking 
• Strong financial acumen 
• Comprehension of project and account objectives, contributing to strategic planning 
• Able to devise and articulate solutions to problems on an ongoing basis  
• Able to clearly communicate project updates, scopes and recommendations to clients  
• Veeva management and/or iEnvision experience recommended but not required  
• BA or equivalent work experience required  

Pay Range: $70,000.00-$100,000.00

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.  

Job Summary:

Real Chemistry is looking for a Managing Director to join our growing team!

The Managing Director will be a senior leader tasked to drive the agency strategy, positioning, and offerings for our clients.  They will support a distinctive employee experience for our multi-disciplinary and multi-cultural team.

The majority of clients come from the healthcare sector with aspirations to expand into non-healthcare markets over time while continuing growth in healthcare. The current scopes are diverse and include multiple fields: PR, CTR, digital and social marketing, internal communications, branding, analytics and tech dev. Our clients know us as an integrated consultancy to whom they can trust – regardless of project scope or scale.

Our Managing Directors are agile, responsive, and have strong conceptual thinking capabilities. As Real Chemistry has continuously achieved significant growth over the past several years, this person should also be comfortable with ambiguity and the uncertainty which comes with rapid innovation and growth. We are a senior-led team and our clients expect to have access and regular counsel from our leadership. This person will also need to be comfortable being tactically involved in the day-to-day workings of client work.

In addition, there is a need for strong internal communications to help lead change within the organization, support controlled growth, and maintain strong retention rates.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

What you’ll do:

• Position yourself as an industry leader, networking to develop brand awareness.
• Build on current Medical Communication and Marketing offering to establish an operationalized, multi-disciplinary team including analytics, digital and creative.

• Previous experience of working in an agency environment in a similar position
• Proven track record of growing complex and multi discipline and integrated clients
• Proven success in new business and business development
• An entrepreneurial and innovative approach to growing clients and revenue for the business
• Must demonstrate strong commercial and financial acumen; having led a profitable business or business vertical

• Develop programs targeted specifically at Medical Affairs and Clinical Trials teams to access a new target audience for our consultancy.
• Grow the opportunities with clients into a broader portfolio of offerings including digital media, marketing, advertising, and social media.
• Lead all aspects of current portfolio and growth through current client base, net new business, and manage to profitability.
• Provide counsel across several existing accounts and lead multi-disciplinary team to deliver against client critical metrics.
• Client lead on a number of accounts providing senior strategic counsel, building multi- disciplinary teams by working in collaboration with shared services (analytics and creative) teams, as well as SMEs.
• Immerse quickly in Real Chemistry offerings and methodologies to take a coordinated approach to clients and new business.
• Develop 30-60-90 day plan to outline key needs and contributions; set expectations internally.
• Partner with current leadership team to drive and deliver a robust strategy for the consultancy.
• Facilitate training and mentoring of team to support the growth of the business. Infuse team with energy and passion through internal communication and respected partnership.
• Identify new hires to accelerate business growth through broader network or new skill set.

This position is a perfect fit for you if:

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Alwaysand Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• Bachelor’s degree or equivalent experience is required.
• 15+ years in a professional environment within the public relations, communications, or advertising industry.
• Management experience required; an approach to staff management that brings out the best in team members yielding operational excellence, pride, ownership, and a deep dedication to Real Chemistry.
• A successful track record of winning new business and growing current business.
• Outstanding communication skills to connect with a variety of audiences.
• The experience, ability and inclination to be an effective, inspiring leader for Real Chemistry.
• Exemplary interpersonal and listening skills; cultural sensitivity, particularly with respect to collaborating with global audiences via multiple media.
• Exceptional client management skills.
• A keen eye for operational efficiency and optimal use of resources; an aptitude for use of data and metrics in decision-making; the ability to plan, monitor, and tightly manage a budget.
• An awareness, appreciation, and knowledge of analytics and multi-channel marketing.
• A genuine passion for contributing to the transformation of a consultancy that is operating in a constantly evolving environment and a desire to work with a high-energy leadership team who sets the highest standards of performance.
• Strong team-based orientation; a personality that thrives in matrixed environments and enjoys partnering with all levels of team members to achieve results.

Pay Range: $200,000-$230,000
This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.  

The Regional Customer Success Leader (RCSL) is a full-time leadership position reporting to the VP of Customer Success. The role is focused on the delivery of the Heartflow One platform. You will operate within a complex cross-functional commercial environment, leading a multi-disciplinary team to ensure that customers within your assigned territories successfully adopt Heartflow’s diagnostic pathway and solutions. Your primary focus is team execution—ensuring that every implementation and customer engagement meets our high standards for quality and efficiency.

Job Responsibilities:

For assigned commercial territories, align with cross-functional commercial leaders on goals and objectives, and enable your team, region, and national initiatives:

• Direction & Accountability: Thought Partnership - Focus on execution within established plans. Oversee daily operations for a multi-disciplinary team (e.g. Implementation Managers, Clinical Specialists, Solutions Engineers, etc.). 

Ensure all tasks are completed on time and adhere to standard operating procedures (SOPs) and Quality Management Systems (QMS). Accurately report team execution status.

Focus on operational refinement and optimization for assigned commercial territories. Proactively identify and mitigate risks, implement process improvements. 

Trusted advisor on Customer Success vision and strategy.  Provides key input on organizational-level KPIs, optimizing quality management system and compliance policies, resourcing and budget needs. May lead national initiatives.

• Influence & Communication: Regional Alignment - Deliver clear communication to the team to ensure the team understands all implementation requirements, deadlines, and immediate rationale for decisions.

Accurately report on team execution status, including implementation forecast, cycle times, imaging acceptance rates, etc.  Accountable for customer feedback collection, documentation, and handling of customer issues. 

Influence direction and drive execution across cross-functional dependencies within assigned commercial territories. Communicate complex technical/operational initiatives to regional stakeholders (e.g., sales, reimbursement, medical affairs, etc.) to drive alignment and gain buy-in.

Represents the function to the broader organization and external partners. Communicate complex technical/operational initiatives to cross-functional business stakeholders (e.g., product, quality and regulatory, etc.) to gain buy-in and manage expectations. 

• Talent Development: Mentorship - Provide timely, behavior-specific feedback to direct reports. Focus on skill development and performance management to meet KPIs.

Focus on developing a leadership talent pipeline and defining clear growth paths for direct reports.  Mentor people leaders (outside of reporting structure).

• Conflict & Escalation Management: Conflict Resolution - Address interpersonal team conflicts.  

Mediates and resolves systemic conflicts between cross-functional teams.  Resolves critical roadblocks or resource needs for complex scenarios

Directly handles basic and complex customer escalations.

Appropriately escalates to the next level leader.

• Emotional Intelligence & Integrity: Ethical Stewardship - Maintains composure under pressure and models professional behavior. Actively manages stress and burnout for direct reports.

Adjusts leadership style based on the maturity and needs of individuals. Consistently promotes psychological safety and inclusive behavior across the group.

Trusted advisor on sensitive organizational issues. Sets the ethical and cultural tone for the entire function, ensuring values are embedded in decisions.

Skills Needed:

• Excellence is expected across the following areas:
• cross-functional leadership, demonstrating influence and tact
• problem-solving ability, especially under pressure
• verbal and written communication skills

• Must demonstrate:
• Ability to achieve operational excellence, including executing processes and measuring KPIs
• Self-motivation and initiative to define change and lead initiatives through completion
• High customer-focused mentality
• Knowledge of hospital workflows and information technology (IT) implementation
• Ability to explain medical technologies to physicians and hospital leadership
• Cardiology or medical imaging background is a plus

Educational Requirements & Work Experience:  

Experience: 

• Track record of success in roles of increasing responsibility
• Background introducing new cardiovascular, medical imaging, or complex IT solutions into healthcare settings.
• Required: 12+ years professional experience in a related field, 5+ years people leadership.
• Preferred: 15+ years professional experience in a related field, 8+ years people leadership.

Credentials: 

• • Required: Bachelor’s degree or 4 years of relevant professional experience.
  • Preferred: Master’s degree.  Medical, allied health, or technical education.

Travel of up to 30%.

A reasonable estimate of the yearly base compensation range is $180,000 to $220,000, bonus, and equity. #LI-IB1

RC Resolve is a strategic communications advisory firm working at the intersection of finance, corporate reputation, public affairs, and brand for healthcare companies, backed by the capabilities and expertise of Real Chemistry.  

We partner with boards and management teams during normal course and transformative periods to design communications strategies that help companies advance business goals, build trust, and seize timely market opportunities. We counsel executives and boards through highstakes moments including M&A, IPOs, restructurings, shareholder activism, crises, and major corporate transformations. 

We are seeking a senior leader to build and lead our Financial and Transaction Communications offering, working with clients across sectors and geographies. 

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

Role Overview 

The Head of Financial and Transaction Communications will be a senior leader responsible for: 

• Building and leading our financial communications practice 

• Serving as a primary advisor to CEOs, CFOs, General Counsel, Heads of IR, and Boards working in concert with their key advisors 

• Driving new business and deepening relationships with existing clients to support issues and opportunities  

• Leading teams through complex, high-stakes, timesensitive, and confidential situations 

This role suits an experienced financial communications professional from a top-tier advisory firm, inhouse IR/corporate comms team, or similar environment, who thrives in fastpaced, transaction driven work and business- and relationship-building opportunities. 

Key Responsibilities 

Client Advisory & Strategy 

• Serve as trusted counselor to senior executives on all aspects of financial and capital markets communications. 

• Develop and oversee integrated communications strategies around:

• IR Advisory
• M&A
• IPOs and SPACs
• Activist Defense & Preparedness
• Restructuring
• Bankruptcy
• Executive Transitions
• Divestitures & Spins
• Investor and R&D Days
• Financial Media Relations & Storytelling

• Craft clear, compelling narratives that translate complex financial and strategic issues for investors, media, employees, regulators, and other stakeholders. 

• Provide real-time strategic counsel in high pressure, confidential situations, often in partnership with legal and banking advisors. 

Transaction/Event-driven Communications 

• Lead communications workstreams for event-driven situations (to include but not limited to: M&A, IPOs/Spins/SPACs, activism, bankruptcies/restructurings, crisis (cyber, litigation and beyond), Board/management transitions.), including: 

• Prospecting, relationship building with key advisors (bankers, lawyers, etc.) focused on HC sector. 

• Leading transaction / event-driven work. 

• Development of comms strategy, materials, media and social considerations. Support of the lead up to announcement, announcement day as well as integration support. 

• Deal playbook and scenario planning to protect and preserve reputation and valuation throughout the deal process 

• Development of strategy, scenario planning, communications playbook, etc. for lead up to, day of and post-announcement situation  

• Drafting key materials (press releases, Q&As, investor decks, fact sheets, talking points, etc.) 

• Coordinating with key advisors (lawyers, bankers, etc.) and ensure alignment with regulatory and disclosure requirements 

IR Advisory & Related Services 

• Develop and refine clients’ equity story/investor narrative 

• Oversee creation and quality of investor facing collateral, including: 

• Investor presentations 

• Investor day/R&D day materials  

• Infographics 

• IR website alignment with collateral 

• Earnings Advisory: Advise and support the development of earnings materials: to include press release, deck, scripts, Q&A prep  

• Advise on engagement with sellside and buyside analysts in coordination with IR and legal teams. 

• Annual reports as well as sustainability reports (in partnership with design/ESG teams as needed). 

• Advise on integration of financial communications with broader corporate reputation, ESG, and public affairs strategies. 

Financial Media & Stakeholder Engagement 

• Lead financial and business media strategy, cultivating relationships with key journalists and outlets. 

• Prepare executives for highstakes media interviews, investor meetings, earnings calls, and roadshows. 

Practice & People Leadership 

• Build and lead a high-performing financial communications team within the agency, including integration of legacy IR team, recruitment, training, and mentorship. 

• Set practice standards, playbooks, and bestinclass approaches for transaction and capital markets mandates. 

• Foster collaboration across practices (corporate, crisis, public affairs, digital, ESG, brand) to deliver integrated solutions. 

• Contribute to firm leadership, culture, and DEI objectives. 

Business Development 

• Drive growth of the financial communications practice through: 

• Identifying and pursuing new business opportunities 

• Leading and contributing to pitch development and presentations across significant client base 

• Build rapport and become a trusted, go-to referral partner for network among corporates, private equity, banks, law firms, and other advisors. 

• Help shape the agency’s market profile via thought leadership (reports, opeds, conferences, webinars) on capital markets, M&A, activism, and related themes. 

Qualifications 

• 15+ years of experience in financial communications, investor relations, investment banking, equity research, or related fields, with a strong advisory component. 

• Proven track record working on complex, highstakes situations such as: 

• M&A (including crossborder, contested, and private equitybacked deals) 
• IPOs and significant capital markets transactions 
• Shareholder activism and governance/ESG-related campaigns 
• Restructurings, turnarounds, and crisis situations with market impact. 
• Experience in a leading strategic communications/PR firm (e.g., financial/transaction communications practice) or top-tier in-house corporate role strongly preferred.  

• Experience working with healthcare clients a plus      

Skills & Capabilities 

• Deep understanding of capital markets and the needs of institutional investors and analysts. 

• Exceptional writing skills: capable of producing clear, concise, and persuasive materials under tight deadlines. 

• Strong judgment and discretion, with demonstrated ability to advise senior executives and boards in sensitive situations. 

• Comfortable operating in fast-paced, ambiguous, and time pressured environments; calm and solutions-oriented under stress. 

• Strong project and team management skills; able to run multiple complex engagements simultaneously. 

• Collaborative and low ego; able to integrate with cross-functional teams including legal, banking, IR, public affairs, digital, and creative. 

Education & Other 

• Bachelor’s degree required; advanced degree (MBA, JD, or related) a plus but not required. 

• Understanding of US regulatory and disclosure frameworks; global regulatory expertise not required but helpful 

• Willingness to work extended hours during live situations and to travel as required. 

  Pay Range: $300,000 - $360,000

  This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time

POSITION OVERVIEW

Science 37 accelerates clinical research by expanding patient access to trials, leading to faster approvals and better health outcomes for all. Our solutions empower life sciences companies to reach diverse populations beyond traditional means of conducting clinical research

The Medical Director is a leader of the Science37 clinical team. Working within the department of Medical Affairs, this individual is responsible for a broad range of activities across several core functions. We are seeking an energetic physician to help drive innovation in the clinical research ecosystem​​.  This is a full-time, remote position and the individual chosen to fulfill this role can work from home. 

DUTIES AND RESPONSIBILITIES

Duties include but are not limited to:

Science 37 studies

• Function as the Principal Investigator for clinical trials when Science 37 is executing studies as either a Direct to Patient Site or fully decentralized trial
• Function as a Sub-Investigator for clinical trials for therapeutic areas/ indications that align with clinical expertise/ experience when Science 37 is executing studies.
• Coordination with Site Operations Manager to identify, onboard and train investigators for Science 37 studies
• Educate and train Science 37 study team about target patient population and treatment paradigms for given indication for Science 37 studies

Support for Science 37 Commercial Team

• Collaboration with Business Development counterpart to review study opportunity synopses/protocols to assess fit/feasibility for decentralized trial model 
• Support Business Development counterpart during sponsor/client meetings and teleconferences
• Support Science 37 study opportunities as a subject matter expert in the development of study opportunity proposals

Regulatory Engagement

• Collaborate with Science 37 Regulatory Affairs team to engage the FDA and other global regulatory bodies regarding the decentralized trial model, and its acceptance for global studies
• Work with sponsors/collaborators to identify clinical endpoints that are fit for decentralized clinical trial conduct
• Collaborate with sponsors and regulatory bodies to migrate endpoints from clinic-based conduct and validate their use for in-home conduct 

Thought Leadership

• Serve as Science 37 representative for decentralized clinical trial and therapeutic area-specific expertise at industry/clinical conferences and webinars
• Publish peer-reviewed articles and white papers related to therapeutic area-specific expertise and the decentralized clinical trial model

QUALIFICATIONS & SKILLS

Qualifications 

1. Advanced degree in Medicine (MD or equivalent)
2. Board-certification in Med/Peds or Pediatrics
3. 7+ years of demonstrating clinical & research excellence within academia and/or pharma
4. Experience as a Principal Investigator with a focus on pharmaceutical-sponsored studies

Skills/Competencies

1. Expertise in project management - Demonstrates ability to successfully lead/manage research personnel. Proactive problem-solving abilities and follow through.
2. Knowledge of field organizational strategies - The ability to adapt to a rapidly changing work environment. Successful decentralized team management and situational responsive decision-making.
3. Extensive knowledge of clinical research - Understands the drug development process. Knowledgeable about the critical elements for success in clinical trials; participation in and contribution to these activities. Ability to create and review protocols, programs, and assess the feasibility/pathway to success of a project.
4. Strong communication and presentation skills - Demonstrates strong written and verbal communication skills. Ability to establish and maintain positive sponsor, project team members and internal Science37 relationships. Ability to conduct effective presentations.
5. Computer skills - Working knowledge of MS Office suite and Google applications. Able to generate business correspondence, create forms and generate reports as required. 
6. Practices professionalism and integrity in all actions – Demonstrates ability to foster concepts of teamwork, cooperation, responsibility, and flexibility to get the work done.
7. Other – Ability to communicate in English (both verbal and written).
8. Preferred knowledge of Spanish

REPORTING

• Position Reports to the Chief Medical Officer

Science 37 is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 

Science 37 values the well-being of its employees and aims to provide team members with everything they need to succeed.

Submit your resume to apply!

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

The Opportunity:

This role will be based in Matteson, IL and act as a Technical and Operational Liaison between LGEUS PRI Organization and PRI's customer companies (ex: LG Energy Solution), LGEUS HQ and LGE PRI HQ at the US PRI's project site. Manage information flow for escalated service cases to proper LGEUS & HQ personnel to facilitate timely solutions and countermeasures in support of PRI's customer companies. Responsible for managing sensitive proprietary information including software, tools and technical documentation from the factory for dissemination to PRI's customer companies. Facilitate knowledge transfer sessions, create technical documents and provide relevant training. Attend regularly scheduled factory visits to manage specific matters face to face with appropriate personnel. Manage and attend factory site visits for PRI's customer companies jobsites with applicable HQ personnel. Support of PRI's customer companies via phone, email onsite visits to bring solutions to challenging site issues. Testing and verification of system solutions for all LG PRI equipment and controls, provide documentation and knowledge transfer of important discoveries of such testing. Aftermarket process development, implementation and improvement utilizing metrics to achieve efficiency and results improvements across internal and external channels. Manages day to day field operations of all Aftermarket Field Technical Specialists, provides expert level product knowledge, problem resolution and technical expertise and is responsible for training and mentoring of all team members. Coordinates all LGEUS & LGE PRI HQ technical knowledge sharing to facilitate timely resolution of field related issues.

• Operation and management of the PRI's project site, including equipment set-up and production, customer service, safety management, and general affairs.
• Manages day to day activities of PRI's customer companies.
• Utilizes advanced metrics to analyze, develop and implement process development.
• Manages expert level LGEUS/HQ technical knowledge share in resolving outstanding field issues and implementing field processes and procedures.
• Responsible for professional technical development of all field technical specialists.
• Provide guidance and advice as a technical subject matter expert to ensure Field Service issues are brought from inception to resolution.
• Serves as technical liaison between LGEUS PRI Organization and PRI's customer companies.
• Manage information flow and knowledge transfer sessions for PRI's customer companies.
• Able to understand, articulate, communicate and respond to detailed technical issues in a timely and concise manner.
• Maintain current functional and technical knowledge of LGEUS PRI Organization supply battery manufacturing machines and parts for electric vehicles.
• Provide expert level Product Support to internal and external customers by researching and providing solutions to challenging field service issues.
• Manages Installation & Service Manual Validation Process– Verification of manuals via testing in Quality/Training Lab to improve literature for internal and external technical specialists.
• Coordinate with Technical Writing team to insure PRI's customer companies are complete, consistent, concise and unambiguous.
• Accompany PRI's customer companies factory engineers in field visits to resolve escalated field technical issues.
• Perform testing and evaluates equipment and controls solutions in LGEUS PRI Organization and document findings in distributable format for internal and external customers.
• Perform EV battery machine set-up with LGEUS PRI & technical team engineers and partners.
• Communicate directly with PRI's customer companies' production department to coordinate preventive maintenance and troubleshooting in the production area.
• Daily Production Data Analysis and Report Preparation.
• Preparation of documents related to CS operation and facility maintenance after facility AT, and initial response in case of issue.
• PRIX & PRIX-US, manages the personnel of partner companies and shares equipment status and issues.
• Maintain records of all preventive maintenance and troubleshooting tasks.

Qualifications:

• Bachelors Degree with 5+ years experience in the automation field or in a technical support role or in site management including operation and safety.
• Bilingual in English and Korean.
• Excellent communication skills and interpersonal skills to interact effectively with diverse client
  group.
• Ability to troubleshoot in depth service issues via phone and onsite.
• Ability to read, analyze and interpret technical business periodicals, professional journals and
  technical procedures.
• Ability to write reports and business correspondence.
• Ability to read and edit technical drawings/prints.
• Ability to effectively present information and respond to questions from management, clients and
   customers.
• Ability to work in a technically dominated environment: engineering, contracting and construction
  trades and able to absorb and commit technical information to knowledge quickly.
• Ability to anticipate and solve practical problems and resolve issues.
• Self-starter with the ability to work both independently and within a team.
• Ability to effectively communicate ideas and properly describe problems and solutions.
• Ability to effectively handle multiple tasks.
• Well-developed planning, organization, analytical, and decision making skills.
• Proficient computer skills, such as Excel and PowerPoint.
• Ability to produce clear, timely and concise documentation and have well developed problem
  solving skills.

#LI-DR1

Opportunity

As Talent Search Analyst, Multi-Level Hiring at Brunswick Group, you will play a critical role in attracting and securing talent for our growing Americas region. This is a high-impact, strategically critical role for the firm, collaborating closely with our broader recruitment, people, and operations teams to stay on the front foot of vetting talent, building thoughtful engagement and long-term relationships. In this role, you will provide strategic insights and market mapping, partnering with Recruiting Managers and hiring leaders to fill key strategic hiring priorities across sectors and practices in the U.S. This role will ideally be based in either New York or Chicago.

About the Role 

• Conduct ongoing research to build talent pipelines across levels and U.S. offices, aligned to priority sectors, practices, and skills as set by hiring leaders.
• Join hiring intake discussions with Recruiting Managers and hiring leaders; develop appropriate sourcing strategy, search terms, and target companies.
• Assist in drafting and conducting initial candidate outreach to help prospective candidates understand the opportunity.
• Coordinate regular touchpoints and prepare meeting agendas for Recruiting and hiring leaders to review research and refine candidate pipelines.
• Refine sourcing and search strategy based on Recruiting Managers’ feedback; use “benchmark” profiles to optimize research results.
• Coordinate and schedule candidate interviews with Recruiting Managers as appropriate with efficiency and careful consideration of the appropriate briefing information.
• Maintain meticulous records of candidate research, interactions and feedback within ATS; handle record-keeping with a strong focus on maintaining confidentiality
• Build internal trust via frequent communication, detailed progress updates and transparency.
• Demonstrate quality and attention to detail, pace, accuracy and flexibility to move seamlessly between multiple searches and client groups.

What We're Looking For

• Bachelor’s degree required
• 3+ years of hands-on experience with talent research and sourcing strategy, preferably within a fast-paced recruiting firm
• Functional expertise in recruiting candidates for financial and/or crisis communications, corporate affairs, public relations or strategic management consulting
• Proven success in juggling proactive research for multiple requisitions and clients in a fast-paced environment
• High attention to detail, exceptional project and time management, and written and verbal communication skills
• Accustomed to working with senior executives and presenting with poise and professionalism
• Preference for experience using the Greenhouse ATS, Microsoft Office

Why Join Us

Whether you are joining a client facing team, a core services team, or starting out on your professional career journey, joining Brunswick unlocks a range of exceptional employee benefits to support your financial future, health and wellness, family and community and continuous professional development.

The successful applicant will be eligible for the following compensation and benefits package: 

Base Pay: The annual base compensation range for this role is $90,000-$120,000. The base pay offered will be determined by factors including experience, skills, training, office location, certifications, and education.

Bonus Eligibility: Annual discretionary bonus contingent upon individual and firm-wide performance.

Benefits: Medical, Dental, and Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance. Commuter Benefits. Generous Paid Time Off: 25 vacation days and 10 days sick leave, as well as 11 paid company holidays. Firm-sponsored 401(k) Plan with 3% automatic company contribution of base and bonus with an additional 1.5% profit share– immediate vesting. Career training and development opportunities. Employee discounts.

Office Policy: At Brunswick, our work is a craft that thrives in teaching environments – whether in our offices or on-site with clients – through real-time observation, collaboration, human connection, clear guidance and by challenging one another to keep getting better. Our policy is that our team members are in person – either in the office or on-site with clients – at least four days each week.

The firm will provide reasonable accommodation to qualified applicants or employees, as defined by applicable law. In addition to the application, the process may include virtual and in-person interviews, as well as an assessment, which may be timed. To request an accommodation during our application and hiring process, email americasaccommodations@brunswickgroup.com.

Opportunity

As Talent Search Analyst, Senior Hiring at Brunswick Group, you will play a critical role in attracting and securing senior-level talent for our growing Americas region. This is a high-impact, strategically critical role for the firm, collaborating closely with our broader Senior Hiring team to stay on the front foot of vetting the senior talent market, building thoughtful engagement and long-term relationships. In this role, you will provide strategic insights and market mapping, partnering with leaders to fill key strategic hiring priorities at the highest levels.

About the Role 

• Conduct ongoing research to build Partner pipelines aligned to priority sectors, practices, and markets as set by executive leadership, and conduct Director research as needed.
• Join hiring intake discussions with Senior Hiring team, Americas Hiring Leaders and Managing Partner, Americas; develop appropriate sourcing strategy, search terms, and target companies.
• Draft talking points and external key messages to help prospective candidates understand the opportunity; route for approval with Senior Hiring team and Hiring Leaders.
• Coordinate regular touchpoints and prepare meeting agendas for Senior Hiring team and Hiring Leaders to review research and refine candidate pipelines.
• Refine sourcing and search strategy based on Hiring Leaders’ feedback; use “benchmark” profiles to optimize research results.
• Coordinate and schedule senior hiring interviews with efficiency, discretion, and careful consideration of the appropriate briefing information with both internal and external stakeholders.
• Maintain meticulous records of candidate interactions and feedback within ATS; handle record-keeping with a strong focus on maintaining confidentiality.
• Build internal trust via frequent communication, detailed progress updates and transparency.
• Demonstrate quality and attention to detail, pace, accuracy and flexibility to move seamlessly between multiple searches and client groups.

What We're Looking For

• Bachelor’s degree required
• 3+ years of hands-on experience with talent research and sourcing strategy, preferably within a fast-paced executive search firm
• Functional expertise in recruiting candidates for financial and/or crisis communications, corporate affairs, public relations or strategic management consulting
• Proven success in sourcing senior or executive-level candidates, juggling multiple requisitions and clients in a fast-paced environment
• High attention to detail, exceptional project and time management, and written and verbal communication skills
• Accustomed to working with senior executives and presenting with poise and professionalism
• Preference for experience using the Greenhouse ATS, Microsoft Office

Why Join Us

Whether you are joining a client facing team, a core services team, or starting out on your professional career journey, joining Brunswick unlocks a range of exceptional employee benefits to support your financial future, health and wellness, family and community and continuous professional development.

The successful applicant will be eligible for the following compensation and benefits package: 

Base Pay: The annual base compensation range for this role is $90,000-$120,000. The base pay offered will be determined by factors including experience, skills, training, office location, certifications, and education.

Bonus Eligibility: Annual discretionary bonus contingent upon individual and firm-wide performance.

Benefits: Medical, Dental, and Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance. Commuter Benefits. Generous Paid Time Off: 25 vacation days and 10 days sick leave, as well as 11 paid company holidays. Firm-sponsored 401(k) Plan with 3% automatic company contribution of base and bonus with an additional 1.5% profit share– immediate vesting. Career training and development opportunities. Employee discounts.

Office Policy: At Brunswick, our work is a craft that thrives in teaching environments – whether in our offices or on-site with clients – through real-time observation, collaboration, human connection, clear guidance and by challenging one another to keep getting better. Our policy is that our team members are in person – either in the office or on-site with clients – at least four days each week.

The firm will provide reasonable accommodation to qualified applicants or employees, as defined by applicable law. In addition to the application, the process may include virtual and in-person interviews, as well as an assessment, which may be timed. To request an accommodation during our application and hiring process, email americasaccommodations@brunswickgroup.com.