Management Consultant Jobs in Hyderabad.
All active Management Consultant roles based in Hyderabad.
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InDirect Tax
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Indirect Tax Accounting
This position involves preparing accurate tax returns, developing tax-saving strategies, and ensuring timely payments. The Tax Accountant collaborates with internal teams and external auditors to support audits, minimize risks, and align the organization's financial strategies with tax requirements.
Primary Job Duties & Responsibilities
- Working on Indirect Taxation Taxation matters with the third party tax consultants including filing of tax returns and finalization of Audits, Accounts, Documentation and MIS Reporting for US and international geographies
- Supervising all US and International tax compliance and submissions US State and Local Sales, VATs & Use Tax and withholding taxes
- Indirect tax matters include Sales and use tax, commercial rent tax, Franchise tax, etc
- Coordinate with the internal teams to gather information for the above matters
- Performs research activities on tax issue and have informed discussion with the tax consultant and advice the internal teams
- Handling the internal and external audits.
Qualifications
- Bachelor’s degree in accounting, Finance, or related field (CPA or equivalent preferred).
- Proven experience in tax accounting, compliance, and tax return preparation.
- Proficiency in tax software and Microsoft Office Suite, particularly Excel.
- Strong analytical, organizational, and communication skills.
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance
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Associate Solutions Consultant
Responsibilities:
- Participate in the creation and delivery of customer presentations (Pitches, QBR’s, etc.) as well as and leading the client-facing demos of the Opportunity Explorer.
- Develop effective multichannel marketing playbooks with detailed capabilities, targeting, media tactics, measurement, and other executional guidance to support account growth and new business development
- Seek to understand the Client’s business problems and be a trusted strategic advisor to internal teams by drawing upon the full scope of Zeta marketing services, strategic and analytic consulting expertise, data and technology to solve clients' core business challenges.
- Have strong working knowledge of cross-functional team across Account Management, Analytics, Traders, Pricing Team, Email Team, Legal Team, Creative Team, Addressability Team, Data Cloud Team, Supply Team, and external vendors to manage engagement and escalations specific to opportunities
- Manage, process and coordinate the on-time delivery of winning client proposals addressing advertiser campaign goals.
- Develop and utilize proposal library to institutionalize and draw on insights from previous campaigns.
- Act as a trusted product and technology expert for the sales force and Zeta clients and prospects.
- Provide guidance to sales representatives and clients into the design and successful campaigns across digital media, social networks, email, video and mobile that will perform based on advertiser objectives.
- Participate in face to face client meetings and presentations as required.
- Communicate valuable market feedback back to the rest of the organization.
- Recommend appropriate site lists, audience segments using internal and external data sources based on campaign requirements.
- Support the development of new proposal materials covering new products and solutions for sales training and client presentations.
- Maintain and improve proposal quality, business standards, processes and systems.
- Use experience with a variety of advertising categories and understanding of what data and inventory work for advertisers.
- Use understanding of online ad campaign metrics and analysis, online advertising industry trends, technologies and pricing models (CPM, CPC and CPA).
- Use strong skills in working with Excel PowerPoint, SQL, and Tableau
- Use experience with Salesforce.com (or other CRM software).
- Support global sales team and respond to customer requests such as RFIs and RFPs.
Company Summary
Zeta is a data-driven marketing technology innovator whose SaaS-based marketing cloud helps 500+ Fortune 1000 and Middle Market brands acquire, retain and grow customer relationships through actionable data, advanced analytics and machine learning.
Founded by David A. Steinberg and John Sculley (former CEO of Apple and Pepsi-Cola) in 2007, the company's highly-rated ZetaHub technology platform has been recognized in Gartner's Magic Quadrant for Digital Marketing Hubs (February 2017) and in its Magic Quadrant for Multichannel Campaign Management (April 2017), competing with offerings from Oracle, IBM, Salesforce and Adobe.
Operating on four continents with 1,300+ employees, the company is headquartered in New York City, with Centers of Excellence in Silicon Valley, Boston, London, and Hyderabad, India.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran’s status, or any other basis protected by law.
Recent News
Zeta Global Recognized by The Relevancy Group as Industry Leader for the 4th Consecutive Year
Zeta Global is Recognized as a Visionary by Gartner for the First Time
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The CX Business Analyst is a member of the Customer Care and Managed Services team and supports reporting and analytics requirements across the business, in addition to process analysis and improvement initiatives. This position works closely with team leadership to review reporting requirements, develop associated deliverables and provide high level analysis of results. This position requires strong analytical and communication skills, attention to detail, positive professional attitude, and the ability to work in a team.
Required Skills-
- Excellent communication skills: verbal, written
- Ability to identify learning opportunities and self-educate where resources and opportunities are present
- Attention to detail
- Customer service/interpersonal skills
- Knowledge of Salesforce is a benefit
- Efficient in Excel or other similar reporting tools
Roles & Responsibilities-
- Salesforce dashboard and report development and
- Collect and groom internal customer reporting requirements and develop processes and solutions that meet the needs of the operational team
- Provide analysis of reporting deliverables
- Support Customer Care and Managed Services Operations by translating business reporting requirements into technical specifications and lead implementation
- Maintain Salesforce Support taxonomy by meeting with internal customers and review of taxonomy usage to identify valuable adds or deletes to best represent support work.
- Conduct technology evaluation and generate proposals quantifying benefits of technology offerings in accordance with solution needs.
- Interprets internal or external business requirements/issues and recommends innovative
- Analyze operational processes gaps, interpret, and point out trends or deviations from standards and develop action plans for improvement.
- Contributes to solutions that results in changes and/or enhancements to improve internal efficiencies or the customer experience.
- Produce and maintain process documentation which can include process maps, SOPs, training materials, or reports, for example.
- Utilize appropriate Lean/Six Sigma and other management tools and practices.
Education and Experience-
- 2+ years of related experience as a Technology/Process Analyst, Consultant or Developer focused on reporting
- Bachelor’s degree, or a combination of education and related experience. Qualification
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
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Senior Consultant - Margin Calculator Group
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Company Overview
Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.
Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.
Arcesium seeks a highly motivated Treasury Margin Specialist to join our Technology team in Hyderabad / Bengaluru / Gurugram. The candidate will also cover initial stage client calls as an SME to explain Arcesium margin capabilities clearly and help Arcesium win new business with markets fund managers. The candidate should be willing to work in a dynamic and challenging environment of new client implementations into Arcesium platform and other special
projects.
What You'll Do:
• Understanding the various margining methodologies cross asset and cross agreements and developing the internal view of margin.
• Develop portfolio financing margin models in Arcesium’s infrastructure.
• Managing stakeholders’ expectations; being proactive in identifying their needs, articulating the scope of the offering, escalating issues in a timely manner, and showcasing persuasiveness in bringing about changes
• Learn and enhance knowledge on complete Arcesium platform/industry, not restricted to current area of expertise.
• Perform various activities like data gathering, GAP analysis, Mapping, Data transformation, Loading and reconciliation, BAU activities setup, Client parallel support etc.… in Arcesium platform as a part of client implementation.
• Work with technology teams as needed, by assisting in special projects, developing bespoke reports, developing specifications, product implementation and UAT.
What You’ll need:
• 2 to 5 years of experience working in the Treasury (portfolio financing or counterparty credit risk in specific) coupled with in-depth domain / finance knowledge.
• Collateral management and financing agreements as well as margin methodologies
• Experience in market or counterparty credit risk to be able to analyze risk drivers of any securities portfolio.
• An understanding of data sources such as Reuters, Bloomberg, Markit etc, for Treasury related attributes
• Strong analytical skills, problem-solving skills, and attention to detail
• Proven track-record of handling projects and improving processes.
• Strong interpersonal skills with a collaborative attitude
• Effective oral/written communications skills
• Ability to work under pressure and take on additional operational tasks.
• Proficient in Microsoft Office applications especially MS Excel
• Hands on experience with VBA macros / Python will be a big plus.
Arcesium's Personal Data Privacy Notice for Candidates is linked here.
Recruiting Security
Emails from genuine Arcesium recruiters who are employees of the company will always come from the @arcesium.com domain. In some cases, you may also be contacted by independent search firms engaged to recruit on our behalf; emails from their employees should always come from their firm's applicable domain. We'll never ask for your banking information or any payment as part of the recruiting process. If something seems off or you're contacted by an unexpected third party, please reach out to us at careers@arcesium.com (US/UK) or careers-india@arcesium.com (India).
Arcesium is an equal opportunity employer.
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Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
We are seeking an experienced NetSuite Senior Developer to lead the technical management and development of our NetSuite platform. In this role, you will also work on the functional side, translating business requirements into scalable NetSuite solutions. You will collaborate closely with Finance and IT teams to design, build, and maintain solutions that drive process improvements and deliver actionable insights.
What You'll Do
- Lead report writing and analytics initiatives for company financial data, including the development of dashboards and operational reports for teams, managers, and executives
- Drive data and system integration projects across the business, including supporting BI platforms connected to NetSuite
- Gather and analyze requirements, architect solutions, and build and maintain customizations within NetSuite
- Perform hands-on SuiteScript development and back-end customization work across projects
- Design, develop, and maintain workflows and processes in NetSuite to optimize platform performance and support unique business requirements
- Conduct integrity testing of system upgrades and development releases prior to production migration, including maintaining the integrated platform testing application
- Create and maintain documentation covering business objectives, use cases, business requirements, system specifications, workflows, and processes
- Serve as the functional and technical in NetSuite across production and sandbox NetSuite environments and related systems
- Assess current-state processes, evaluate solution options, and implement effective designs to meet defined business objectives
- Provide subject matter expertise and hands-on support to internal teams, contractors, suppliers, and customers
What You'll Have
- Minimum 5 years of hands-on experience in the day-to-day technical management and administration of the NetSuite platform
- Strong NetSuite ERP development background, with proven hands-on SuiteScript experience for back-end customization
- Demonstrated experience integrating NetSuite with third-party systems using Restlets and SuiteTalk
- In-depth knowledge of core NetSuite modules including Accounting, Procure-to-Pay, Order-to-Cash, and Fixed Assets, along with a solid understanding of industry-standard practices in GL, AP, and AR; experience with Bank Statement Integration and NetSuite Electronic Payments is a plus
- NetSuite Administrator or NetSuite Consultant certification preferred
- Solid working knowledge of SuiteFlow for building new workflows and maintaining complex existing ones
- Proficiency in saved searches, formula writing, report building, dashboard creation, custom forms, and workflow configuration
- Strong understanding of NetSuite ERP workflow functionality, business processes, and platform best practices
- Experience leveraging custom forms, fields, custom records, and workflows to address unique business process requirements within the ERP system
- Strong ability to manage competing priorities, troubleshoot and resolve issues quickly, and work independently with minimal supervision
- Ability to produce clear, concise technical documentation tailored to both technical and non-technical audiences
- Proven experience mentoring and guiding junior team members, providing both technical and functional leadership
#LI-RM1
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
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Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
NetBrain is looking for a Network Automation Engineer who will combine deep network domain knowledge of current operational challenges. In this role, you will use NetBrain’s unique automation platform, and partner with network engineers and architects worldwide to implement innovative network automation solutions. NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future.
The Impact You’ll Make
This will be the dream job for you if you are passionate about automating network operations and network troubleshooting. Instead of using scripting language such as Python, Perl, Ansible, Puppet, etc. to automate pre-defined problems at smaller scale, you can use NetBrain to automate thousands of network problems and achieve true end to end network automation. With this role, you will provide automation solutions for the largest Enterprises and Service Providers in the world, helping them automate high frequency, high cost tickets resolution.
What You'll Do
- Contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs
- Lead customers in the identification of high impact automation targets for their Network Operations through analysis of ITSM data
- Analyze customer’s network technologies, existing playbooks and design documents to create automation solutions
- Train and develop customer engineers with automation knowledge to continue to automate on the NetBrain platform
- Architect and create automation for critical network operations tasks through NetBrain’s automation capabilities (Runbook, Qapp, Dataview, integrations etc.)
- Engage with existing vendor partnerships, research public domain knowledge to create automation content
- Additional responsibilities as assigned.
Who You Are
- You have a degree in a technical subject (STEM) or equivalent work experience preferably in a partner/post-sales services or consultant role
- 5+ years of experience in software development, network engineering, network automation, or related roles.
- Solid understanding of common network tools including Network Monitoring, Incident Management, Log Analysis, etc.
- Strong analytical and troubleshooting skills with the ability to identify issues and implement effective solutions.
- Excellent verbal and written communication skills, with the ability to collaborate effectively across teams.
- Strong attention to detail and quality, with a commitment to delivering reliable and efficient solutions.
- Fluent in English with strong communication and presentation skills
NetBrain invites all interested and qualified candidates to apply for employment opportunities.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you.
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Salesforce Administrator
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Who We Are
Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.
We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.
Our Values
Customers
We relentlessly increase value for customer and do the right thing for them.
Action
We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.
Team Spirit
We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.
Innovation
We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.
Excellence
We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.
About the Role:
The Salesforce Administrator, Global Customer Experience (GCX) serves as the dedicated Salesforce platform owner for the GCX organization at Billtrust. Operating outside the core Salesforce Administration team, this role is the primary administrator for all GCX-specific use cases — including Salesforce Experience Cloud (Communities), Certinia (formerly FinancialForce), Salesforce Service Cloud, and other native Salesforce tools or third-party integrations that support customer-facing operations.The GCX Salesforce Administrator partners closely with GCX leadership, Professional Services, Customer Success, Support, and Operations teams to translate business requirements into scalable platform solutions that enhance the end-to-end customer experience and internal operations.
This individual combines deep Salesforce platform knowledge with an understanding of B2B SaaS customer lifecycle operations. The GCX Salesforce Administrator is responsible for driving adoption, optimizing workflows, and maintaining governance of GCX-owned Salesforce environments while coordinating with the enterprise Salesforce Administration team on shared platform standards, release management, and security protocols.The ideal candidate is equally comfortable configuring complex automation and sitting with business stakeholders to understand process gaps and design intuitive solutions.
What You'll Do:
- Serve as the primary Salesforce administrator for all GCX use cases, owning configuration, optimization, and day-to-day platform support for GCX teams including Customer Success, Professional Services, Support, and Operations
- Administer and enhance Salesforce Experience Cloud (Communities) portals, ensuring a seamless, branded experience for external customers and partners
- Configure and maintain Certinia (formerly FinancialForce) modules supporting GCX operations, including project management, resource management, and professional services automation (PSA) workflows
- Own and continuously optimize the GCX Service Cloud environment, including case management configuration, queue and routing logic, escalation rules, SLA milestones, and Knowledge management — ensuring the platform supports seamless case handling across Support, Customer Success, and Professional Services teams and scales with evolving GCX service delivery models
- Manage Salesforce integrations with third-party applications relevant to GCX operations (e.g., CS tools, Pendo, Jira, telephony/CTI tools, knowledge base platforms)
- Implement and maintain declarative automation (Flow, approval processes, assignment rules, validation rules) tailored to GCX business processes and customer lifecycle workflows
- Design and deliver dashboards, reports, and analytics that provide GCX leadership with actionable visibility into customer health, case trends, engagement metrics, and delivery performance
- Manage all aspects of GCX-specific user administration, including roles, profiles, permission sets, public groups, and sharing rules — coordinating with the enterprise Salesforce team on org-wide policies
- Gather requirements from GCX stakeholders, translating operational needs into best-practice, scalable solutions with a focus on user experience and cross-functional alignment
- Own the GCX Salesforce roadmap in partnership with GCX leadership, identifying opportunities for platform consolidation, process automation, and feature adoption that support strategic objectives
- Coordinate with the enterprise Salesforce Administration team on shared governance, sandbox management, release schedules, and security reviews to maintain platform integrity
- Develop and maintain technical documentation, training materials, and change communications specific to GCX Salesforce environments
- Proactively monitor data quality within GCX-owned objects and implement validation, deduplication, and enrichment rules as need
What You'll Bring:
- 5+ years of hands-on Salesforce Administration experience, with demonstrated depth in Service Cloud and Experience Cloud (Communities); Sales Cloud experience also valued
- Hands-on experience with Salesforce CRM, Certinia PSA (formerly FinancialForce), and Service Cloud; candidates must demonstrate working knowledge across all three platforms, not just one, as this role spans the full GCX technology stack
- Proven experience managing Salesforce Experience Cloud portals in a B2B environment, including portal user management, content configuration, and branding
- Deep proficiency with Salesforce declarative automation tools (Flow, approval processes, validation rules, assignment rules); familiarity with Process Builder migration to Flow
- Experience designing and delivering cross-functional dashboards and reports that drive operational decisions at the leadership level
- Certified Salesforce Administrator required; Advanced Administrator, Platform App Builder, Experience Cloud Consultant, or Service Cloud Consultant certifications preferred
- Experience working in or supporting B2B SaaS, fintech, or order-to-cash environments preferred
- Demonstrated ability to operate effectively in a matrixed organization, partnering closely with Sales Ops and IT as primary cross-functional stakeholders — balancing local GCX business needs with enterprise platform standards and shared governance models
- Familiarity with integration platforms (e.g., Boomi, MuleSoft) and data tools (SQL, SOQL, Data Loader) for managing cross-system data flows
- Understanding of basic Apex, Visualforce, or Lightning Web Components sufficient to troubleshoot, extend, or collaborate with developers on custom solutions
- Strong requirements-gathering and stakeholder management skills, with the ability to translate complex operational needs into intuitive platform solutions
- Experience with DevOps and release management practices, including sandbox strategy and deployment tooling (e.g., Copado, Gearset)
- Active engagement in the Salesforce ecosystem, including Trailhead certifications, community participation, and awareness of platform roadmap developments
- Familiarity with Salesforce Einstein features, Agentforce, or AI-assisted workflow tools, and a demonstrated interest in applying them to customer lifecycle operations
- Demonstrated experience driving Salesforce adoption across cross-functional teams, bringing business teams along by translating platform capability into workflows that people use
- Bachelor’s degree or equivalent professional experience
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Professional Services Consultant
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OUR MISSION
At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.
ABOUT US
Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.
Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.
CORE VALUES
One Team. One Redwood
Make Your Own Weather
Obsess over Customer Success
Work the Problem
Be Curious
Own the Outcome
Respect Each Other
YOUR IMPACT
The Professional Service Consultant role is instrumental in assisting Redwood customers ranging from Fortune global enterprises to midsized businesses to leverage our solutions to orchestrate automation across distributed and heterogeneous platforms and enterprise business applications including SAP, Oracle, PeopleSoft, data warehousing and OS tasks.
The range of responsibilities includes product installation and configuration, training, conducting workshops and providing best practices guidance to advance our customer’s automation business needs.
- Assist customers with installation, configuration, training and use of Redwood solutions
- Perform analysis, scoping, and effort estimation to meet customer requirements
- Provide configuration, architecture & installation recommendations based on product best practices & customer needs
- Coordinate with other Redwood resources including Engagement Managers to update project status, timeline, effort, and expected completion
- Communicate effectively and professionally with business and technical contacts
- Utilize supporting materials (project plan templates, architecture diagrams, etc) to communicate findings & recommendations to the customer or internally
- Travel to customers, partners, and Redwood Software sites as needed
YOUR EXPERIENCE
- 3+ years of IT Consulting experience
- Proven competence in IT Consulting, including training, installation, architecture design, and testing
- Interest in problem-solving & learning new technologies
- Experience or an understanding of SaaS solutions & integrations
- Knowledge of one or more Cloud providers (AWS, Azure, GCP, etc.)
- Knowledge of one or more identity providers (Active Directory, Okta, etc.)
- Knowledge and understanding of SSO, particularly SAML providers
- Knowledge of SAP jobs scheduling or other scheduling solutions (Autosys, Control-M)
- Experience with UNIX, Windows, & Linux at a power user level
- Experience and understanding of API usage, including REST and SOAP
- Knowledge of communication protocols, including HTTP, FTP, and SSH
- Good communication & presentation skills
- Excellent time management and task management skills
- Demonstrated ability to manage and prioritize multiple client projects
- Demonstrated ability to learn on the go/on the job in a fast-paced environment
If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
THE LEGAL BIT
Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.
Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com
Ready to apply?
Apply to Redwood Software