Role: Sr, Software Engineer
Location: Hyderabad, India (Hybrid)
Department: Product Engineering
Reports to: Manager, Software Engineering

About GHX:
GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities.

Website: https://www.ghx.com/
LinkedIn: https://www.linkedin.com/company/ghx/

About the Role

GHX is seeking a Sr Software Engineer with deep technical expertise and a proven track record in designing, developing, and delivering high-quality, scalable software solutions. The Senior Software Engineer will play a pivotal role in the development of technological solutions, contributing to both existing and next-generation applications. The ideal candidate will be proficient in Java and Spring framework, skilled in software design patterns, experienced with AWS cloud services, and adept in CI/CD pipelines, with a passion for leading innovative projects in a collaborative environment.

Duties and Responsibilities

• Develop scalable, secure, and maintainable software systems that align with business needs, creating flexible, reusable, and efficient solutions.
• Maintain a deep understanding of software subsystems, their components, interfaces, and data integrations to ensure seamless functionality and scalability.
• Perform branching updates on the Git repository along with CI/CD responsibilities.
• Collaborate proactively with cross-functional teams to address technical dependencies, review ideas and concerns, and deliver high-quality products.
• Identify root causes of challenges, analyze upstream and downstream impacts, and recommend impactful, broad-reaching solutions while considering corporate strategy and trade-offs.
• Establish and guide best practices for design, development, testing, and Agile workflows, mentoring team members and fostering a collaborative environment.
• Build and maintain strong business relationships to influence decision-making and drive innovative solutions across teams.

Qualifications

• 5+ years of experience in software development.
• BS degree in Computer Science.
• Experience designing and implementing technological solutions using Java and its frameworks (e.g., Spring, Hibernate).
• Proficiency in AWS technologies including EC2, SNS, SQS, S3, SES, Elasticsearch Service, Lambda, etc.
• Expertise in databases such as MongoDB, Elasticsearch, and MySQL.
• Familiarity with front-end technologies such as HTML, CSS, JavaScript, Angular, and TypeScript.
• In-depth knowledge and experience implementing RESTful APIs and web services.
• Experience with Rules Engine and/or event-driven architecture.
• Exposure to design best practices including performance, scalability, robustness, and resiliency.
• Prior experience working in Agile/Scrum environments.
• Ability to work independently and as part of a team on multiple overlapping projects.
• Proven track record of successfully delivering large, complex, cross-functional projects.
• Strong problem-solving, analytical, and communication skills.

Knowledge, Skills, and Abilities

• Develops and implements innovative solutions that challenge the status quo and drive process improvement.
• Communicates complex technical concepts effectively to diverse audiences, including technical and non-technical teams.
• Demonstrates a strong understanding of system-wide impacts and interdependencies across products, teams, and the organization.
• Addresses internal and external customer needs effectively, with the ability to interact directly with customers.
• Ability to work collaboratively in a global team environment.
• Adapts to changing conditions with flexibility and leads others through transitions with clarity and confidence.
• Leads by example, fostering teamwork, trust, and a shared purpose while promoting success and strategic thinking.
• Experience in healthcare or invoicing domains is an added advantage.
• Experience using AI coding tools and AI agents is an advantage, including Python and machine learning experience.

Campaign Developer 

Description: 

The Campaign Developer is responsible for end-to-end technical coding for email campaigns (inclusive of HTML conversion, platform integration, quality assurance, editing, testing, and deployment). This role ensures consistency with brand elements and deliverers a flexible email framework to enable dynamic content.

Responsibilities: 

• Solid knowledge of email platform(s)
• Hand-code HTML files optimized for email
• Responsive and fluid conversion of Photoshop documents to HTML optimized for email
• Act as content creation expert for clients and account team(s)
• Execute simple image editing on provided PSDs
• Work with pre-existing or client-provided HTML files and make suggestions/updates for coding improvements to enhance the rendering across a wide-range of email clients (Outlook, Gmail, mobile apps, etc.) as needed
• Integrate email content into email platform(s) for campaign deployment, including CAN-SPAM requirements
• Coordinate with account team and clients to fulfill email content creation and change requests
• Consult and troubleshoot on HTML/text mailings, dynamic content personalization, and URL issues
• Conduct content quality assurance checks to ensure the mailing meets client expectations
• Recognize opportunities for coding efficiencies (i.e. templates/wireframes)
• Integrate 3rd party solutions into email content (Liveclicker, LiveIntent, Movable Ink, etc.)
• Maintain role related and project-specific internal reference documentation
• Create and modify static landing pages as needed
• Perform code & creative reviews to optimize emails
• Follow code & QA best practice.

Qualifications: 

• Bachelor's degree ( BTECH ) OR Masters ( MBA )
• 1 – 4 years of email or web development experience
• Advanced knowledge of HTML / CSS for email
• Intermediate knowledge of responsive & fluid code optimized for email
• Basic knowledge of XML
• Excellent attention to detail
• Demonstrated communication skills.

Company Summary: 

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Campaign Manager

Primary Job Responsibilities:       

The Campaign Manager will be responsible for the quality and delivery of a campaign for a client including tactical recommendations, campaign management, campaign development, QA and reporting calling on specialist roles when necessary (e.g. Creative). This is a role to work in a fast-paced technology support environment using innovative technologies while having the ability to work with enterprise clients face-to-face. Creative problem solving and troubleshooting skills will lead to success in this position and future advancement!

Role/Responsibilities: 

• Gathering campaign requirements, timelines and finalizing briefing
• Coordinate with cross functional team to drive email development
• Managing the creative process if required
• Analyze provided html assets and revise where necessary
• Campaign configuration
• Audience creation, management and data troubleshooting (not responsible for the data integrity - BSA)
• Quality Assurance and testing of campaign
• Campaign performance tracking & reporting
• Management of campaigns and communications of time, scope, cost
• Managing & maintaining campaign documentation
• Client and internal training on campaign process, platform tools & custom applications
• Campaign/trigger monitoring & issue resolution management
• Internal & external training of platform, tools & custom applications
• Day to day support of specific platform & custom applications for self-deployment clients
• Beta testing Product features and upgrades
• Active participation in internal and external calls to understand upcoming projects or campaigns. 

Experience: 

• 2+ years related full-time experience in customer support or client services environment
• Must have strong understanding of customer service standards
• Must have strong critical thinking skills
• Working knowledge of HTML/CSS
• Working knowledge on the relational database structure (primary and unique keys, sister table joins)
• Self-starter who requires minimum supervision
• Strong written and oral communication skills
• Must have the ability to multi-task and prioritize work independently
• Familiarity with project management methodologies; understanding of scope, requirement gathering, dependencies, and scheduling work
• Must have a high attention to detail with the ability to produce flawless work in rapid succession
• Must possess effective communication skills when speaking to technical and non-technical.

Not required but a plus:

• Knowledge and experience with basic Adobe Photoshop functionality
• Knowledge of email best practices

  Qualifications:

   

  • Bachelor's degree ( BTECH ) OR Masters ( MBA )
  • Proficient in Microsoft Office applications, especially Excel and MS Word

   

  Company Summary:

  Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

  Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

  Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

  Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

  https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

  https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

  https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

  https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

  https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Job Description: Delivery Manager

 Role Summary:

The Delivery Manager plays a critical role in leading the operational and technical execution of Zeta’s services for assigned clients. This position is responsible for cross-functional coordination across Client Services, Data, TechOps, and Engineering teams, ensuring excellence in service delivery, campaign operations, and project execution. The Delivery Manager is expected to proactively manage resources, risks, scope, communications, and client satisfaction while upholding internal standards and driving operational efficiency.

Key Objectives:

• Ensure client deliveries are met with high quality, on time, and within scope and
• Act as a strategic liaison and escalation point for internal and external
• Continuously improving delivery processes, tool adoption, and communication
• Drive successful execution of projects, campaigns, and platform-related initiatives across the account

Essential Responsibilities

 Client Delivery Leadership

• • Lead the execution of contracted services, ensuring SLAs, KPIs, and scope commitments are met or
  • Manage service-based communications, align with Client Successon program status while owning delivery-specific
  • Take ownership of client-facing updates, project calls, and postmortems for major initiatives or

·       Project  Program Management

• Coordinate intake, scoping, and LOE documentation for all delivery-related
• Lead delivery of SOWs, change requests, onboarding, campaign migrations, and platform
• Track delivery milestones, risks, burn rates, blockers, and communicate project health
• Execute risk mitigation strategies, raise red flags for financial or resource misalignment, and ensure resource

·       Technical Issue Resolution Oversight

• Own triaging, RCA documentation if any, and client communication for all delivery-affecting issues (campaign errors, data issues, tech bugs).
• Act as the first point of contact for issue investigation across the Zeta Marketing
• Collaborate with Engineering, TechOps, and SMEs to resolve platform, campaign, and integration

·       Resource Margin Management

• Monitor resource allocation across concurrent projects and
• Track and report delivery effort budget/retainer usage to optimize client profitability.
• Collaborate with Client Success to identify and resolve delivery issues or scope misalignment early.

·       Delivery Standards Continuous Improvement

• Promote adherence to Zeta-defined delivery SOPs, documentation standards, and best
• Contribute to process improvement initiatives - from pilot to measurement - to elevate delivery quality and reduce cycle
• Lead knowledge-sharing initiatives across the Enterprise Operations
• Facilitate the execution of all internal teams to effectively deliver Zeta’s contracted services to assigned clients.

Required Skills Experience:

 Service Delivery Management

• • 3–5 years of experience in delivery, account operations, or technical project management in a Martech, agency, or enterprise SaaS
  • Proven experience with end-to-end project management methodologies, including Agile, Waterfall, and hybrid
  • Strong track record managing cross-functional teams, project planning, and risk
  • Experience leading multi-phase marketing or data projects with external

Technical Platform Knowledge

• Solid understanding of Email Marketing Platforms (EMPs) such as Zeta Marketing Platform (ZMP), Salesforce Marketing Cloud (Omni Channel Marketing such as Email, SMS, Push ), Adobe Marketo, Epsilon Harmony (Agility Harmony / PeopleCloud), Oracle Responsys, Oracle Eloqua, HubSpot Marketing Hub, Mailchimp etc.…
• Hands-on experience in managing the full campaign lifecycle: intake, planning, creative briefing, setup, QA, approval, deployment, monitoring, and post-campaign
• Proficiency with HTML/CSS for emails, AMPscript, Liquid, or personalization scripting in modern
• Familiarity with Webhook/API integrations for real-time or trigger-based marketing use
• Knowledge on basic SQL skills
• Understanding of Email KPIs such as Open Rate, Click-through Rate (CTR), Bounce Rate, Unsubscribes, and Deliverability; experience in A/B testing strategies and multivariate
• Experience using Dynamic Content and Personalization blocks to improve customer engagement and message
• Exposure to Audience Segmentation and List Management, including complex criteria-based segmentation and exclusion
• Knowledge of Inbox Placement, Spam Testing, and tools like Litmus or Email on Acid to validate rendering and deliverability across devices and email
• Comfortable using reporting and analytics dashboards (e.g., native ESP dashboards, Google Analytics integrations, or third-party attribution platforms) to track and optimize email
• Awareness of data privacy laws and best practices in email compliance (CAN-SPAM, GDPR).

Tool Proficiency

• Project Management: JIRA, Smartsheet, Confluence or
• Collaboration: SharePoint, Microsoft Teams, Slack, Data C QA: SQL, Excel (pivot tables, lookups), BI tools (Tableau, Power BI – a plus). Documentation C Reporting: Google Suite, MS Office (Word, PowerPoint, Excel).

Soft Skills  Communication

• Excellent verbal and written communication; able to simplify complex topics for non-technical
• Ability to work in a client time
• Strong client management and stakeholder coordination
• Detail-oriented, self-motivated, and proactive problem-solver.
• Comfortable working under tight deadlines and across time
• Adaptable and growth-oriented; thrives in dynamic and fast-paced

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/

https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

Manager, Global Support

Role Overview:

The Global Support Manager is responsible for leading technical Tier 1 and Tier 2 Support teams, driving the strategic direction of customer support, and ensuring the delivery of exceptional service to our clients. This role focuses on overseeing the operational and strategic aspects of the support department, managing escalations, and fostering strong relationships with customers to reinforce organization’s reputation for outstanding support services.

The Global Support Manager is key in developing team capabilities, optimizing support processes, and aligning support services with the broader business objectives to enhance customer satisfaction and loyalty. This Manager works as part of the overall Global Support Leadership team on a variety of projects, programs, cross-functional meetings/initiatives and other activities as assigned.

Role Expectations:

• Oversees a support team, ensuring high-quality service and support across multiple channels, while managing team performance against key service
• Ensures support team members are equipped with the tools and knowledge necessary to deliver world class support services.
• Works closely with Product Management E SRE in on-boarding new capabilities/products into Support.
• Motivates, develops, coaches, and leads team members in adherence with established
• Responsible for team operations, schedule management, and
• Prepares, monitors, and reports on defined performance
• Evaluates team and individual performance by analyzing data, reviewing cases, and monitoring customer interactions.
• Leads by example in providing exceptional service, mentoring the team, and fostering an environment of accountability and excellence.
• Supports improvement initiatives on standardization of process and adoption of global best practices.
• Involvement in interviewing, hiring, and
• Conducts staff and team member 1:1 meetings and
• Assists in the resolution of escalated situations initiated by clients and partners
• Monitors outgoing communication to clients on behalf of organization.
• Facilitates and maintains positive relationships with teams, clients and
• Collaborates with other departments to align support services with business needs and objectives, contributing to overall customer success and product

Required Qualifications:

• 6+ years’ minimum experience in customer support, supervisory, or equivalent experience.
• Bachelor’s degree in computer science or equivalent
• Active command of the English language Additional languages to support managing clients local regions may be required.

Additional Qualifications:

• Experience with internet development technologies and tools (HTML, XML, Web Services, API, relational data, etc.)
• Excellent communication and interpersonal skills, with the ability to manage customer relationships and team dynamics effectively.
• Demonstrates a passion for enhancing customer experience, driving organizational success, and ensuring employee satisfaction.
• Action-oriented with strong time management, organizational, analytical, and problem-solving
• Skilled in identifying and addressing the root causes of customer issues
• Collaborates effectively across functional teams, on a global
• Demonstrated employee development
• Proven success in building and growing effective teams
• Dependable, motivated, self-starter, with the ability to direct work efforts independently
• On-call availability as needed

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

 Marketing Solutions Developer

Job Description

The type of profile that would be required to fulfil this role is outlined below for a ##role name## with approximately 3 years of experience delivering personalised and interactive web experiences. This role sits at the intersection of front-end development and marketing technology, requiring strong JavaScript capabilities to enhance, customise, and troubleshoot dynamic web components integrated with marketing platforms.

The role will work on a variety of personalised web experiences including form customisation, dynamic content loading, API integrations, and behaviour overrides — using JavaScript as the primary tool to solve problems and implement creative solutions.

Key Responsibilities:

JavaScript-Driven Web Personalisation:

• Build and extend interactive web pop-ins using JavaScript in personalisation tools (e.g., Digioh).
• Override default form behaviour to support dynamic functionality like expiry timers, conditional rendering, and score-based image swapping.
• Parse encrypted query parameters and tokens to personalise landing page content.
• Incorporate third-party or remote data (e.g., dealer lists, product lookups) into forms via asynchronous JavaScript.
• Implement client-side tracking and event submission using custom JS logic in coordination with personalisation tags (e.g., P13n).

API & Integration Work:

• Fetch and handle remote data using RESTful APIs within JavaScript-driven experiences.
• Work with JSON payloads to populate form elements and build dynamic UI elements.
• Bridge the gap between client CRM systems and the Zeta platform using front-end scripting where required.

Technical Troubleshooting & Investigations:

• Debug issues with form behaviour, lead delivery failures, or API responses using browser developer tools and techniques such as network inspection and console logging.
• Investigate and resolve anomalies in dynamic rendering, scoring logic, and tag-based tracking mechanisms.
• Assess new or unsupported client requirements and devise feasible JavaScript-based workarounds.

Required Skills & Experience:

• 3+ years’ hands-on experience in front-end development with a strong focus on JavaScript
• Deep understanding of JavaScript (ES6+), including async/await, event handling, DOM manipulation, and browser APIs
• Experience integrating with REST APIs and handling authentication, error states, and data formatting
• Solid HTML and CSS skills for customising and styling interactive components
• Familiarity with browser dev tools (Chrome/Edge) for inspecting issues and testing scripts
• Experience implementing custom business logic into web forms and overlays (e.g., Digioh or similar platforms)

Desirable Skills:

• Experience using JavaScript in a marketing context: web personalisation, form tracking, user targeting
• Exposure to customer data platforms or marketing automation tools (e.g., Zeta Marketing Platform, Adobe Target, etc.)
• Experience mediating API interactions via orchestration tools (e.g., Airflow) or writing client-side logic to handle fallback flows
• Knowledge of encoding/decoding encrypted query strings and URL-safe tokens
• Familiarity with campaign-based tools like Push Planet or CMS-driven landing pages

Soft Skills:

• Strong problem-solving skills and self-starting attitude
• Ability to balance technical perfection with pragmatic delivery
• Clear communicator, comfortable writing handovers and technical notes
• Willingness to dive into ambiguous requirements and turn them into structured, testable solutions
• Team player comfortable collaborating with cross-functional teams (e.g., delivery, campaign ops, technical account managers)

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Senior Systems Engineer

Overview

We are seeking a Senior Systems Engineer to support and enhance the infrastructure that underpins our global business operations. This role involves maintaining and improving enterprise-level systems, including data center operations, hardware platforms, virtualization, backups and recovery, operating systems, networking, and security.

The ideal candidate will have deep experience in enterprise infrastructure, be self-driven, and capable of independently leading projects from concept to completion. In addition to maintaining existing systems, this role will focus on modernizing and automating infrastructure to improve scalability and performance.

This is a global role that requires collaboration across time zones and includes participation in a 24x7 support rotation with occasional on-call responsibilities.

Key Responsibilities

• Deploy and manage hardware (including gray market systems) in enterprise data centers with assistance from on-site personnel.
• Design, implement, and migrate to modern private cloud infrastructure.
• Establish and maintain configuration management using Foreman, Puppet Enterprise, and Ansible for Linux environments.
• Enhance automated build and deployment pipelines for physical and virtual machines.
• Create configuration roles and automation code using tools like Ansible and Puppet.
• Develop scripts to automate daily tasks for the Systems Engineering team.
• Perform advanced troubleshooting for hardware, Linux, and Windows systems in large-scale environments.
• Lead and plan infrastructure projects independently.
• Provide subject matter expertise in designated technical areas; contribute to technical discussions and architecture decisions.
• Advise on data center best practices, including power configuration, HVAC, and rack design.

Required Qualifications

• 10+ years of Linux/Unix administration (Solaris, AIX, or other flavors)
• 3+ years of OpenStack engineering and administration
• 5+ years of VMWare or equivalent Engineering and Administration
• 5+ years of scripting experience with Bash, Perl, Ruby, Python, etc.
• 3–5 years of experience with system monitoring tools (Check_MK, Nagios, SolarWinds)
• 3–5 years of hands-on hardware management (Dell, SuperMicro, HP)
• 2–3 years of experience with Puppet for configuration management
• 5+ years of experience using Microsoft Office (Word, Excel, Outlook, Teams)

Preferred Qualifications

• 1–2 years of storage administration (EMC, NetApp, 3PAR, Hitachi)
• 1–2 years of experience with F5 load balancers
• 2–4 years of public or hybrid cloud experience (AWS, Azure, Rackspace)
• 2–3 years of application development experience (Java, C++, C#/VB.NET, PHP, HTML, JavaScript)
• 1–2 years of CI/CD experience (Jenkins, TeamCity, etc.)
• 2+ years with Ansible AWX or Tower

Candidate Profile

• Strong communication and interpersonal skills
• Skilled at mentoring and leading technical discussions (including whiteboarding sessions)
• Excellent documentation skills, particularly using wikis and diagramming tools like Visio or Lucidchart
• Ability to take direction while also contributing ideas for environment improvements
• Bachelor’s degree in computer science or a related field (or equivalent experience)

Digital Graphic Designer

Summary:

Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space.  The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.

Essential Responsibilities:

• Contribute to the development of creative concepts, translating them into visual and interactive form
• Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
• Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
• Exhibit an awareness of current web design practices and issues of cross-browser compatibility
• Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel

Essential Competencies:

• Excellent communication skills and fluent in English (both written and verbal)
• Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
• Excellent graphic design, layout and typography skills with strong, clean visuals
• Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
• Familiarity and prior experience working with Figma and Sketch
• Knowledge of front-end development experience such as HTML/CSS is a plus
• Grasp of AI applications and UI/UX design processes or methodology, preferred
• Experience with photo-retouching and logo design and illustration
• Strong design portfolio (please provide link with resume)

Desired Characteristics:

• Bachelor’s degree in design or a related field
• 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
• Strong collaboration, time management and multi-tasking skills
• Experience in a fast-paced service environment
• Comfortable with abbreviated development cycles and flexible with shifting priorities

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Technical Support Specialist

Role Overview:

Global Support is committed to excellence for our customers by providing legendary service on every support case. Technical Support Specialists are responsible for answering client questions and performing basic troubleshooting of platform issues. This position requires daily client contact through inbound calls, emails and messages from our customer portal. TSS team members determine the nature of a client’s request, prioritize the case appropriately and work diligently to resolve the case efficiently while exceeding client expectations.

Role Expectations:

• Ensure a high level of service and support, across multiple channels, by providing expert advice and support in a professional and confident manner.
• Efficiently prioritize, manage and resolve individual support cases within our ticketing system based on urgency and impact.
• Proactively monitor and follow-up on owned cases to guarantee timely resolution and high customer satisfaction.
• Develop a deep understanding of customer needs in order to effectively address and resolve issues, demonstrating empathy, professionalism, and a dedication to understanding and meeting customer needs.
• Adhere to team processes and best practices for case and queue
• Maintain product proficiency by engaging in continuous learning to stay updated on technological advancements that are relevant to our products and services.
• Ensure clear, concise, and timely communication of status updates and issues are provided to customers.
• Effectively articulate and escalate issues to Technical Support Engineers, while maintaining high standards of documentation and communication.
• Communicate technical information clearly and effectively to both technical and non-technical
• Openly communicate within the team to promote collaboration and leverage collective skills and knowledge to drive results.

Required Qualifications:

• 1+ years of related support/service experience, ideally in the SaaS space or equivalent
• Bachelor’s degree in computer science or equivalent degree
• Active command of the English language required
• Basic knowledge of web technologies/tools (HTML, XML, Web Services, API, relational data, etc.)
• Basic knowledge of Linux/Unix production environments, networking and security concepts
• Basic knowledge of databases including SQL

Additional Qualifications:

• Basic knowledge of high level computer languages (C/C++, Java, Perl, Ruby, Python, AWS)
• Experience working in complex, dynamic, fast-paced
• Email marketing or digital marketing software
• Strong written and verbal communication
• Soft skills:
  • Teamwork
  • Proactivity
  • Attention to Detail

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

Digital Graphic Designer

Summary:

Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space.  The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.

Essential Responsibilities:

• Contribute to the development of creative concepts, translating them into visual and interactive form
• Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
• Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
• Exhibit an awareness of current web design practices and issues of cross-browser compatibility
• Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel

Essential Competencies:

• Excellent communication skills and fluent in English (both written and verbal)
• Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
• Excellent graphic design, layout and typography skills with strong, clean visuals
• Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
• Familiarity and prior experience working with Figma and Sketch
• Knowledge of front-end development experience such as HTML/CSS is a plus
• Grasp of AI applications and UI/UX design processes or methodology, preferred
• Experience with photo-retouching and logo design and illustration
• Strong design portfolio (please provide link with resume)

Desired Characteristics:

• Bachelor’s degree in design or a related field
• 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
• Strong collaboration, time management and multi-tasking skills
• Experience in a fast-paced service environment
• Comfortable with abbreviated development cycles and flexible with shifting priorities

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Role - Quality Assurance Engineer I

Overview:

We are seeking a skilled JavaScript Automation Tester to join our dynamic team. As a JavaScript Automation Tester, you will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of our software products. You will work closely with developers, quality assurance engineers, and product managers to identify test requirements and automate test cases using JavaScript-based testing frameworks. This role offers an exciting opportunity to contribute to the development of cutting-edge software solutions while leveraging your expertise in JavaScript and automation testing.

Responsibilities:

• Develop and maintain automated test scripts using JavaScript-based testing frameworks such as Cypress, or Protractor.
• Collaborate with cross-functional teams to analyze software requirements and identify test scenarios.
• Design, implement, and execute automated test suites to validate the functionality, performance, and scalability of web applications.
• Conduct regression testing to ensure the stability of software releases and identify any potential issues or bugs.
• Basic understanding of continuous integration and continuous deployment (CI/CD) pipelines to automate the testing process.
• Identify and report defects using issue tracking systems and work closely with development teams to resolve them.
• Participate in code reviews and provide feedback on testability and maintainability of code.
• Stay updated on industry best practices, emerging technologies, and trends in automation testing.

Requirements:

• Bachelor’s degree in computer science, Engineering, or related field.
• Proven experience 1-2 Years in automated testing using JavaScript and relevant testing frameworks (e.g., Selenium, Cypress, Protractor).
• Proficiency in JavaScript programming and web technologies such as HTML, CSS, and DOM manipulation.
• Strong understanding of software testing principles, methodologies, and techniques.
• Experience with version control systems such as Git.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Ability to work effectively in a fast-paced, collaborative environment and manage multiple priorities.
• Strong communication skills with the ability to clearly articulate technical concepts to non-technical stakeholders.

Preferred Qualifications:

• Experience with Agile/Scrum development methodologies.
• Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
• Experience with performance testing tools and techniques.

Role: Manager, Software Engineering
Location: Hyderabad, India (Hybrid)
Department: Product Engineering
Reports to: Director of Engineering

About GHX:
GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities.

Website: https://www.ghx.com/
LinkedIn: https://www.linkedin.com/company/ghx/

The Job in short

Keep our innovation power running at the fastest pace possible and help us remain at the cutting edge. Are you ready to innovate?

Meet the job

You will be a key member in an agile scrum team composed of a Product Owner, a Senior Interaction Designer and multiple top-notch developers. Being a global company, both on the employee and client side means that adapting to the Backbase cultural mix is crucial.

You deliver jaw-dropping, award-worthy frontend experiences. You push the envelope when implementing modern UI/UX patterns, across the board, including motion design and animations. You basically think and act like an entrepreneur.

We love clean, maintainable code as we are building an expanding product that’s not even halfway yet. Backbase moves fast so you need to be capable of getting in-depth knowledge on the product wishes and the company within a short amount of time. Collaborative innovation is key within Backbase and you know how to clearly share your vision and ideas to developers, designers and business stakeholders.   

How about you

● Getting stuff done is more important than your years of experience; 
● Your knowledge of Javascript , Typescript (Angular V10), RxJS, CSS (SASS) and HTML is second to none;  
● You've worked professionally with Bootstrap and are happy to work with this technology; 
● You have used various CICD tools and unit testing; 
● We won’t have to tell you anything about software architectures or web technologies; your expert knowledge is up to date; 
● From a personal perspective you are well-rounded and enjoy working with multiple cultures and stakeholders; 
● When it comes to the crunch, you love the pressure of a healthy deadline.

Engineering Manager - Python

The Engineering Manager is responsible for leading a small team of developers (5–10 engineers) building automation and SaaS solutions using Python, web technologies, and AI-assisted development tools. This role combines hands-on technical leadership with team management, guiding engineers through the full development lifecycle while leveraging modern AI tools to accelerate development and improve quality.

You will work closely with Technical Product Managers and engineers to design scalable solutions, review code, remove blockers, and ensure successful delivery of features. The ideal candidate has strong Python experience, understands how to interact with web applications through HTML selectors and browser tools, and is comfortable integrating AI platforms such as Claude into the development workflow.

What You'll Do

• Lead and mentor a team of 5–10 engineers, providing technical direction,
  coaching, and support.
• Oversee the design, development, and deployment of automation and SaaS features built primarily with Python.
• Review code and guide engineers in writing clean, scalable, and maintainable solutions.
• Help developers identify and work with HTML elements, DOM structures, and selectors used in web automation and data extraction.
• Implement and improve AI-assisted development workflows, leveraging tools such as Claude or similar AI platforms to accelerate engineering productivity.
• Support automation efforts involving browser tools, scripting
  environments, or web interaction frameworks.

Experience & Technical Background:

• 10+ years of progressive experience in infrastructure, operations, or systems engineering
• 5+ years of leadership experience managing technical teams (10+ people preferred)
• Deep expertise in Linux/Unix systems, cloud platforms (AWS preferred), and Kubernetes
  orchestration
• Strong background in incident response, post-mortems, and operational excellence practices
• Proven experience implementing and scaling SRE practices and SLO/SLI frameworks
• Collaborate with Technical PMs and stakeholders to prioritize work, define requirements, and ensure timely delivery.
• Maintain high standards for code quality, testing, and documentation.
• Participate in architectural decisions and guide the team in building scalable and reliable systems.
• Monitor team progress, remove blockers, and continuously improve development processes.

Qualifications:

• Bachelor’s degree in Computer Science or equivalent practical experience.
• 3–5+ years of software development experience, including experience working with Python.
• 1+ years of technical leadership or team management experience.
• Strong proficiency in Python and the ability to review and guide production quality code.
• Experience working with HTML, CSS, and web technologies, including inspecting and interacting with DOM elements and selectors.
• Familiarity with AI-assisted development tools, preferably Claude or similar AI platforms.
• Knowledge of SQL and relational databases such as MySQL or PostgreSQL.
• Experience using Git or similar version control systems.
• Strong communication, collaboration, and leadership skills.

Preferred

• Experience with web automation or browser-based interaction tools.
• Experience building or maintaining automation systems or data extraction pipelines. Background working in AI-augmented development environments.
• Experience leading small, fast-moving engineering teams

Opportunity Overview

We are seeking an exceptional Senior Product Designer to join our stellar design team. The ideal candidate for this role is an experienced digital product designer who excels in highly collaborative environments, is proficient in modern design tools (we’re a Figma-first organization), and consistently delivers high-quality experiences in complex problem spaces. You enjoy taking ownership of ambiguous and challenging problems, shaping them into thoughtful and intuitive experiences that make a meaningful difference for users.

As a senior member of our design team, and a founding member of the India design team, you will set a strong foundation for integrating design practices with our engineering team. Your work will have a direct impact on over 700,000 healthcare professionals who use our solutions daily to process more than 12 million prior authorizations annually. You combine deep UX expertise with strong visual craft, applying research insights, interaction patterns, and strategic storytelling to influence decisions and ship value. You know how to navigate constraints, advocate for the user, and collaborate seamlessly with product and engineering from discovery through delivery.

In this role, you will also be a force multiplier for the entire product organization. You will design, maintain, and evolve our design system, ensuring it enhances the efficiency, consistency, quality, and accessibility of experiences across multiple product surfaces. Your work will empower designers, engineers, and product teams to ship value faster and more confidently, reducing friction and enhancing collaboration. You bring strong knowledge of interaction patterns, visual design principles, accessibility standards, and component architecture. You know when to extend the system and when to keep it lean, and you are comfortable negotiating with engineers to maintain design and technical cohesion. 

To summarize, this is a hybrid role split between leading and supporting product design across all our products and evolving our design system and design operations globally. 

Last but not least, people who succeed here are empathetic teammates who are candid, kind, and caring, embodying our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

What you will do 

• Lead end-to-end design for complex product areas—from framing problems through polished delivery and iteration
• Define experience principles, flows, and interaction patterns that provide clarity across cross-functional teams
• Build high-fidelity prototypes to communicate concepts, test usability, and validate solutions
• Craft beautiful, emotionally compelling visual designs that reinforce product strategy and brand expression
• Collaborate closely with product managers, engineers, data teams, and operations to shape the roadmap and deliver measurable impact
• Own and evolve the design system—tokens, components, patterns, documentation, and guardrails—across all Cohere products
• Refine existing components and design new systematic elements that scale across complex workflows, product areas, and user needs
• Partner closely with designers and engineers to ensure components are technically feasible, accessible, resilient, and high-quality
• Participate in and contribute to design critiques—both giving and receiving feedback that raises quality across the team

Must-haves

• 5+ years of experience in software product design, with ownership of end-to-end delivery for multiple products or substantial product areas, with at least part of that time spent working on or heavily with a design system
• Proven ability to operate in complex domains—enterprise, healthcare, fintech, analytics, or similarly data-dense problem spaces
• Familiarity with frontend technologies (Google’s Material Design, React, HTML/CSS, Design Tokens standards) to collaborate effectively with engineers
• Deep expertise in UX best practices, interaction design, and visual design craft
• Experience working with cross-functional agile scrum teams
• Bachelor’s or Master’s degree in Design, HCI, Human Factors, or equivalent experience

• An outstanding portfolio demonstrating clear problem framing, user-centered design processes, design systems work (components, tokens, patterns), and the real impact of your work
• Strong storytelling and communication skills—able to articulate decisions and generate alignment across disciplines and seniority
• Strong conceptual thinking—balancing user needs, product strategy, business goals, and technical constraints

Nice-to-haves

• Experience designing for healthcare and/or AI/ML
• Experience in influencing design system adoption with engineering teams
• Experience with tooling that supports system delivery (Storybook, ZeroHeight, Tokens Studio, DesignDocs, etc.)
• Strength in motion design or micro-interactions
• Experience launching v1 products or building 0→1 experiences

Ability to commute/relocate:

• Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

OUR MISSION

At Redwood Software, we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.

CORE VALUES

One Team. One Redwood.

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other 

YOUR IMPACT 

We are seeking a highly skilled and motivated Technical Writer to join our team and contribute to the  development of clear, accurate, and user-centric product documentation, In this role, you will leverage your understanding of workload  automation, extensions and user needs to create and maintain documentation that empowers our users  and aligns with business objectives for this innovative solution. 

• Produce and maintain high-quality, clear, and concise documentation for our workload automation products, including user manuals, implementation guides, API documentation, and release notes. 
• Translate complex third-party integrations, cloud services and technical features into easily understandable documentation tailored for various user personas.
• Collaborate closely with automation domain experts, engineers, product managers, and other stakeholders to gather information, clarify requirements, and ensure the accuracy and completeness of technical documentation. 
• Ensure documentation accurately reflects the latest product changes, releases, and enhancements, including updates to product functionalities and integrations.
• Work within a fast-paced Agile development environment, adapting to evolving priorities and timelines while maintaining documentation quality.
• Contribute to the continuous improvement of our documentation processes and workflows, incorporating best practices for clarity and accuracy in financial and technical content.
• Maintain a consistent style and tone across all documentation, adhering to established style guides and documentation standards. 
• Incorporate user feedback and analytics to continuously improve documentation effectiveness and usability.
• Stay up to date with industry trends, tools, and best practices to improve the documentation process and deliver high-quality content.

YOUR EXPERIENCE 

• Bachelor's degree in Computer Science, Technical Communication, English, or equivalent experience in a software development role combined with technical writing.
• 3+ years of technical writing experience for complex B2B SaaS solutions, with demonstrated familiarity in software development, user personas, and tailored documentation.
• Proven experience creating technical documentation with tools such as MadCap Flare (or similar desktop-based authoring tools), HTML, XML, and Javascript. 
• An understanding of or experience practicing a Docs as Code framework (e.g., version control,  plain text authoring). 
• Exposure to or experience with version control systems (e.g., Git) and lightweight markup (e.g., Markdown), demonstrating an adaptability towards modern documentation practices.
• Familiarity with project management tools (e.g., Jira, Confluence) and API documentation tools (e.g., Swagger). 
• Excellent written and verbal communication, strong analytical and problem-solving skills, and the ability to work independently and collaboratively.
• Experience leveraging AI to improve documentation efficiency and quality.
• Technical experience with SAP, Docker, and Python scripting.

*Location: Hyderabad, India (can be hybrid, in office as requested).

Are you a skilled Senior Technical Writer passionate about transforming complex concepts into clear, engaging content for users worldwide? At Ivanti, you’ll power the next generation of workplace technology creating documentation and learning resources that help organizations thrive anywhere work happens. Join our collaborative, diverse global team and take your impact to new heights, supporting employees and customers in 23+ countries.

Why this role matters

As a Senior Technical Writer at Ivanti, your work empowers enterprise administrators and end-users to get the most out of our innovative IT solutions. By developing best-in-class documentation and learning media, you’ll ensure customers understand, adopt, and love our products driving trust, satisfaction, and continued success for organizations everywhere.

What you’ll do:

• Design, develop, and maintain comprehensive product documentation, such as administrator, installation, deployment, end-user, and developer guides (including API documentation), release notes, and more.
• Create engaging multimedia assets (audio and video tutorials) to enhance user experience and learning.
• Collaborate with fellow writers and cross-functional teams to plan, manage, and deliver release-based documentation projects.
• Gather insights from subject matter experts (SMEs) and work closely with scrum, UX, and localization teams to keep content accurate, effective, accessible, and globally relevant.
• Write, edit, and peer-review content with attention to clarity, consistency, and adherence to Ivanti’s standards.
• Monitor user feedback, continuously improving content to better serve our customers’ needs.
• Support localization for international markets and participate in ongoing initiatives to drive documentation innovation.

What you will bring:

• Bachelor’s degree in Engineering, English, or related field.
• 5-10 years of technical writing experience in the software industry (preferably SaaS).
• Expertise in modern authoring tools (such as Madcap Flare or similar XML editors) and experience working with GitHub and Azure DevOps.
• Strong knowledge of Agile methodology and software development workflows.
• Excellent written communication, with a natural, approachable style and exceptional attention to detail.
• High level of curiosity and ability to learn complex technical concepts quickly.
• Familiarity with SEO, Google Analytics, Power BI, and usability best practices.
• Ability to independently manage projects, prioritize deliverables, and meet deadlines.
• Collaborator with a global mindset who values diverse perspectives and teamwork.
• Experience with multimedia creation (like Camtasia), UX writing, and accessibility standards is a strong plus.
• Familiarity with endpoint management, service/asset management, HTML, CSS, Pendo, WalkMe, or Whatfix is beneficial.

Why Ivanti?

• Remote-friendly, flexible schedules: Supporting your best work—wherever you are.
• Competitive compensation & benefits: Customized wellness and financial plans for you and your family.
• Global teams: Connect and create with colleagues from over 23 countries.
• Learning & development: Access top-tier programs and tools to grow your career.
• Equity & belonging: Every perspective matters—we’re building a culture where everyone belongs.

What drives us

Ivanti’s mission is to elevate Everywhere Work by securing, managing, and automating IT for organizations worldwide. Through inclusive hiring, development, and a commitment to employee growth, we deliver world-class solutions with a focus on people and innovation.

Inclusion at Ivanti

Ivanti is committed to building a diverse, equitable workplace where everyone is welcome. We are proud to be an Equal Opportunity Employer and value every unique journey. If you need accommodations during the process, please contact us at recruiting@ivanti.com—our team is here to help.

Ready to make your mark?

Apply today and help shape the future of Everywhere Work with Ivanti!

#L1-SHUBHANGI

Overview:   The Senior Software Development Engineer L4 is expected to successfully work through complex tasks independently, understand the intricacies of the software development life cycle, and display strong adherence to fundamental software engineering principles in the production of software. This position possesses a deep understanding of the computer’s architectural design and other issues like testing and scalability of software products.

Duties and Responsibilities:

• Front-End Development: Build responsive, high-performance, and user-friendly web interfaces using Angular, TypeScript, HTML, and CSS.
• Back-End Development: Develop and maintain server-side applications and logic using PHP (often with frameworks like Laravel or NestJS).
• API Development and Integration: Design, develop, and implement robust RESTful APIs and web services to allow seamless data flow and integration between the Angular frontend and PHP backend, as well as with third-party services.
• Collaboration: Work closely with cross-functional teams including designers, product managers, and other developers to gather requirements, define project specifications, and deliver high-quality solutions.
• Code Quality and Testing: Write clean, maintainable, and testable code, participate in code reviews, and implement automated testing strategies to ensure code integrity and reliability.
• Troubleshooting and Optimization: Identify, debug, and resolve complex technical issues across the full stack, and optimize applications for maximum performance, speed, scalability, and security.
• Documentation and Best Practices: Create and maintain technical documentation, and stay up-to-date with emerging technologies and industry trends.

Job Requirements:

• 4 - 8 years of experience with software development in one or more programming languages, and with data structures/algorithms;
• Strong expertise in Angular and core front-end technologies (HTML5, CSS3, JavaScript, TypeScript).
• Solid experience with server-side programming using PHP (versions 8+) and related frameworks.
• Proficiency in database management systems like MySQL or PostgreSQL.
• Experience with API development and integration (RESTful services).
• Familiarity with version control systems, specifically Git.
• Knowledge of cloud platforms like AWS or Azure is beneficial.
•  

Education:

• Bachelor's degree in computer science, Software Engineering, or Information Technology
• Master's degree or PhD in Computer Science, a related technical field, or equivalent practical experience preferred.

Soft Skills:

• Excellent problem-solving and analytical abilities.
• Strong communication and collaboration skills for working in an Agile/Scrum environment.
• Attention to detail and a commitment to quality.

The Role 

You have an uncanny knack for problem solving and you have a sharp product mindset. Our Tech Leads are involved in all aspects of the software design process and create high-performing, scalable, and secure products. This is a hands-on technical role, with no people management responsibilities.

As the most senior technical person in your team, you’ll be hands-on in the solution and code, working alongside Product, Design, Quality, Platform, Security and your team to design solutions that power a new market-leading Analytics platform. You aren’t afraid to challenge the status quo and define solutions that sit outside of existing patterns, especially where reliability, security, and repeatability are critical to customer success.

In this role you will own the engineering foundations of StarRez’s Analytics & Reporting capabilities, leading the development of a new Analytics product and the implementation of a new cloud data warehouse. You will lead the build of the data model integration layer, including automated customer schema provisioning, user provisioning, and Single Sign-On (SSO) integration (SAML/OIDC) to deliver a seamless and secure customer experience. You will also uplift existing ad-hoc reporting and analytics tools, and assist with improving the StarRez database schema, working closely with Data Analysts, Engineers and Product Managers to align the platform to best practice and analytics readiness.

With deep knowledge of your domain and programming language, you not only understand how choices made in software design and architecture affect areas like performance, maintainability, testability, observability, and security, you teach and promote this knowledge to others within and across teams. You are hands-on and keep up to date with the latest .NET and web technologies.

Required Qualifications 

• Bachelor’s degree in Computer Science, Information Technology, or similar
• You have held a Technical Lead (or similar role) for at least 2 years
• You have worked to improve, modernise and decompose large codebases
• Demonstrated experience creating products and features from the ground up, and successfully taking them through to production
• Experience working on SaaS platforms at scale
• Demonstrated experience designing and building integration-heavy systems (APIs, automation, workflows) with a focus on reliability and security
• Experience implementing identity and access patterns, including SSO (SAML/OIDC), role/group mapping, and least-privilege access models
• Strong database fundamentals and practical SQL experience; comfortable designing safe schema changes and performance-minded data access patterns
• An inclination towards communication, inclusion, and visibility
• Deep knowledge of .NET ecosystem (framework 4.6+ / .NET 6+)
• Web technologies – C#, MVC, HTML, JavaScript, CSS etc
• Experience with testing frameworks in C#
• Azure SQL
• Git

Preferred Qualifications 

• Understanding of CI/CD pipelines and DevOps principles
• Proficiency with one or more public cloud providers such as Azure, AWS or GCP
• Experience building foundations for modern analytics/data platforms and cloud data warehouses (e.g., Snowflake, Azure Synapse, Microsoft Fabric)
• Experience with data pipeline tooling and patterns (e.g., Azure Data Factory, Snowflake Openflow, Fivetran, dbt, or similar tools)
• Familiarity with multi-tenant SaaS analytics patterns (tenant isolation, RBAC, auditability, and data access controls such as row-level security where applicable)
• Strong operational mindset: observability/monitoring, runbooks, incident response, and production support readiness for GA launches
• Accessibility & accessible UI development (WCAG/ARIA)

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.    

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

We are seeking a Senior Software Engineer to join our global team. As a Senior Software Engineer at StarRez, you have an uncanny knack for problem solving and you have a sharp product mindset. You will be involved in all aspects of the software design process and create high-performing, scalable, and secure products.â¯In addition, you will use your advanced knowledge to upskill and mentor junior engineers. 

What You Will Own 

• Development, maintenance and support of a C# ASP.NET application 

• Collaborate with engineers, product managers, designers and other stakeholders within Australia and internationally to meet customers’ needs 

• Contribute to code reviews and automated testing 

• Participate in daily stand-up and regular refinement and planning meetings as part of a team-based, agile/scrum environment 

• Work autonomously and pair up with team members when appropriate 

Required Qualifications 

• 6+ years of experience in software engineering 

• Bachelor's degree in Computer Science, Information Technology, or similar 

• Deep knowledge of .NET ecosystem (framework 4.6+ / .NET 6+) 

• Web technologies – C#, MVC, HTML, JavaScript, CSS etc 

• Experience with testing frameworks in C# 

• Azure SQL 

• Experience with software development tools and processes including Git, Visual Studio, Agile/Scrum, Jira 

• Experience working on SAAS platforms at scale 

• An inclination towards communication, inclusion, and visibility 

• Experience with coaching and uplifting other developers, and the confidence to challenge the status quo 

Preferred Qualifications 

• Strong organizational and communication abilities 

• Accessibility 

• Knowledge of containerisation technologies 

• Understanding of CI/CD pipelines and DevOps principles 

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP 

• A test-driven approach to engineering 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

We are seeking a Senior Software Engineer (UI) to join our passionate team to enhance our frontend applications. We don’t just create software—we innovate experiences, elevate standards, and drive
transformative impact. Our team works on complex technical challenges, employs creativity and constantly learns a variety of frontend frameworks, tools and technologies.

As our Senior UI Software Engineer, you will be required to: 

• Design, code, and unit test the Front End Components of existing and new products.
• Accountable for technical feasibility and performance of applications UI/UX.
• Build reusable and optimized code and libraries for future use.
• Quality is the key driver to successful delivery, ensure highly testable and quality deliverables.
• Collaborate with UI/UX Designers to translate designs into functional user interfaces.
• Coordinate with Backend Developers and QE Engineers to consume the APIs.
• Communicate and coordinate with stakeholders and product support to solve customer issues.

To apply for this role, you should possess the following skills, experience and qualifications: 

• Minimum 5 years of strong programming experience on Front End Technologies.
• Expertise in Angular with Angular Material and TypeScript.
• Strong experience in state management using NgRx / RxJS.
• Experience with Angular CLI, RxJS and NgRx.
• Exposure to Micro Frontend (MFE) architecture, including authentication and authorization of MFEs.
• Strong proficiency in HTML, CSS, SCSS, LESS and JavaScript.
• Experience working with AI tools / AI agents.
• Experience with REST API integration.
• Bachelor’s in Computer Science, Information Technology, or equivalent graduation.
• Experience with Webpack and frontend CLIs (Good to have).
• Exposure to React with MUI and Tailwind CSS (Good to have).
• Experience with design tools like Figma (Good to have).

Key Competencies Required:

• Angular with Material and state management (NgRx / RxJS).
• TypeScript, HTML and JavaScript.
• Experience with Micro Frontend (MFE) architectures, including authentication and authorization mechanisms.
• Hands-on experience working with AI tools and intelligent agents.

If you are driven by a passion for technology and are enthusiastic about the prospect of working in a fast-paced and innovative setting, we encourage you to connect with us.

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem. 

The Role 

You have an uncanny knack for problem solving and you have a sharp product mindset. Our Tech Leads are involved in all aspects of the software design process and create high-performing, scalable, and secure products. This is a hands-on technical role, with no people management responsibilities.

As the most senior technical person in your team, you'll be hands-on in the solution and code, working alongside Product, Design, Quality, Platform, Security and your team to design right-size solutions to build our Products. You aren’t afraid to challenge the status quo and define solutions that sit outside of existing patterns.

With deep knowledge of your domain and programming language, you not only understand how choices made in software design and its architecture affect areas like performance, memory management, maintainability and testability - you teach and promote this knowledge to others within and across teams.You are hands-on and keep up to date with the latest .NET and web technologies. 

Required Qualifications 

• Bachelor's degree in Computer Science, Information Technology, or similar

• You have held a Technical Lead (or similar role) for at least 2 years

• You have worked to improve, modernise and decompose large codebases

• Demonstrated experience creating products and features from the ground up, and successfully taking them through to production

• Experience working on SAAS platforms at scale

• An inclination towards communication, inclusion, and visibility

• Deep knowledge of .NET ecosystem (framework 4.6+ / .NET 6+)

• Web technologies –⯠C#, MVC, HTML, JavaScript, CSS etc

• Experience with testing frameworks in C#

• Azure SQL

• Git

Preferred Qualifications 

• Accessibility

• Knowledge of containerisation technologies

• Understanding of CI/CD pipelines and DevOps principles

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

You have an uncanny knack for problem solving and you have a sharp product mindset. Our engineers are involved in all aspects of the software design process and create high-performing, scalable, and secure products. Working alongside Product, Design, Quality, Platform, Security and your team to design right-size solutions to build our Products.

With a passion for solving real-world problems, and an eagerness to learn, you enjoy collaborating within a team to ship high quality software. You are hands-on and keep up to date with the latest technologies.

What You Will Own 

• Development, maintenance and support of a C# NET application 
• Collaborate with engineers, product managers, designers and other stakeholders within Australia and internationally to meet customers’ needs 
• Write maintainable code following SOLID principles and adhering to development standards
• Implementing team quality practices, and participating in code reviews
• Collaborate with team members in an agile/scrum environment to deliver high-quality solutions

Required Qualifications 

• 3+ years of commercial experience building production-grade software applications
• Bachelor's degree in Computer Science, Information Technology, or similar 
• Knowledge of .NET ecosystem (framework 4.8+ / .NET 8+) 
• Web technologies – C#, MVC, HTML, JavaScript, CSS etc 
• Understanding of SOLID principles and applicable design patterns
• Experience implementing and maintaining tests (unit, integration, E2E), and knowledge of the testing pyramid.
• Proficiency with version control workflows preferably git and collaborative development processes
• Strong debugging and problem-solving skills.
• Curiosity and a growth mindset; proactively seeks learning opportunities.
• You are passionate about product and shipping value to customers

Preferred Qualifications 

• Exposure to AWS or Azure cloud services and infrastructure.
• Experience with observability tools (Datadog APM, logging, monitoring)
• Ability to safely refactor existing code; applying appropriate testing practices.
• Experience with CI/CD pipelines and DevOps automation.
• Exposure to SRE practices including observability, and performance monitoring.

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

You have an uncanny knack for problem solving and you have a sharp product mindset. Our engineers are involved in all aspects of the software design process and create high-performing, scalable, and secure products. Working alongside Product, Design, Quality, Platform, Security and your team to design right-size solutions to build our Products.

With deep knowledge of your domain and programming language, you not only understand how choices made in software design affect areas like performance, maintainability and testability - you promote this knowledge to others within your team. You are hands-on and keep up to date with the latest technologies.

What You Will Own 

• Development, maintenance and support of a C# NET application 
• Collaborate with engineers, product managers, designers and other stakeholders within Australia and internationally to meet customers’ needs 
• Write clean, maintainable code following SOLID principles and appropriate design patterns
• Implement comprehensive testing strategies and participate in thorough code reviews
• Debug and triage production issues with system integrations
• Optimize code and infrastructure for performance, scalability, and security
• Collaborate with team members in an agile/scrum environment to deliver high-quality solutions

Required Qualifications 

• 5+ years of commercial experience building production-grade software applications
• Bachelor's degree in Computer Science, Information Technology, or similar 
• Deep knowledge of .NET ecosystem (framework 4.8+ / .NET 8+) 
• Web technologies – C#, MVC, HTML, JavaScript, CSS etc 
• Consistent application of SOLID principles and appropriate design patterns
• Designs and builds robust APIs, considering backward compatibility and error handling.
• Experience implementing and maintaining comprehensive test suites (unit, integration, E2E)
• Proficiency with version control workflows preferably git and collaborative development processes
• Experience with observability tools (Datadog APM, logging, monitoring)
• Excellent problem-solving skills with analytical and systematic approach
• Shows curiosity and a growth mindset; proactively seeks learning opportunities 

Preferred Qualifications 

• Familiarity with AWS or Azure cloud services and infrastructure
• Experience profiling and optimizing applications for performance, scalability, and security
• Ability to identify valuable refactoring opportunities; applying appropriate patterns to de-risk changes
• Experience building CI/CD pipelines and DevOps automation, utilizing infrastructure as code (Terraform, CloudFormation)
• Experience implementing accessibility standards and relevant development/testing practices

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.  

About Instead

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Instead's investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG.

Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40.

About the role

We're seeking an experienced Marketing UX/UI Designer to create, develop, and maintain compelling user-centered digital content across multiple channels, including: websites, marketing email, social media, events, and paid advertising. You'll be responsible for transforming complex tax concepts and content into engaging visual narratives, optimizing brand consistency across all touchpoints, and ensuring cohesive design systems that drive user engagement. This creative role requires strong digital design expertise and brand skills, while collaborating across our marketing, product and sales teams to deliver comprehensive visual solutions that support our growing fintech and tax technology business.

What you'll do

• Work closely with the marketing department to translate campaign objectives into high‑impact creative.
• Create clear, innovative designs & animations for website pages, emails, social media graphics, event collateral, paid ads, blog visuals, motion graphics, and more.
• Use data‑driven decision‑making to generate ideas that lift engagement and conversions.
• Bring new brand-building ideas to the table and run with them—from concept through polished assets.
• Deliver production‑ready assets against tight deadlines and shifting priorities.
• Ensure visual consistency & quality—share WIP, give/receive critique, follow process.
• Stay on top of trends & tech (new design techniques, channels, tooling) and suggest ways to adopt them.

What you'll need

• 4-5+ years of UX/UI design experience in a high‑growth online or SaaS environment.
• Polished portfolio showing B2B/B2C work for SaaS, fintech, or comparable industries.
• Expert‑level Adobe CC—Photoshop, Illustrator, Premiere Pro
• Mid-level Figma skills
• Bonus skills in WordPress, ClickFunnels, Webflow or Pardot templating/design.
• Fluency with Mac OS, Google Workspace, Slack, Zoom and modern marketing stacks.
• Ability to juggle multiple projects and last‑minute requests with a positive attitude.
• Eagle‑eye for detail (misaligned pixels bother you).

Nice to have

• Motion graphics and video editing experience
• After Effects, Final Cut Pro, or other motion tools are a plus. 
• Email HTML + styling

Why join us

• Work on a cutting-edge tax tech platform that's transforming the industry
• Be part of a collaborative, mission-driven team
• Competitive compensation and benefits
• Work with innovative technology and support rapid business growth

Equal Opportunity Employer - M/F/D/V

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.