Senior Systems Engineer

Overview

We are seeking a Senior Systems Engineer to support and enhance the infrastructure that underpins our global business operations. This role involves maintaining and improving enterprise-level systems, including data center operations, hardware platforms, virtualization, backups and recovery, operating systems, networking, and security.

The ideal candidate will have deep experience in enterprise infrastructure, be self-driven, and capable of independently leading projects from concept to completion. In addition to maintaining existing systems, this role will focus on modernizing and automating infrastructure to improve scalability and performance.

This is a global role that requires collaboration across time zones and includes participation in a 24x7 support rotation with occasional on-call responsibilities.

Key Responsibilities

• Deploy and manage hardware (including gray market systems) in enterprise data centers with assistance from on-site personnel.
• Design, implement, and migrate to modern private cloud infrastructure.
• Establish and maintain configuration management using Foreman, Puppet Enterprise, and Ansible for Linux environments.
• Enhance automated build and deployment pipelines for physical and virtual machines.
• Create configuration roles and automation code using tools like Ansible and Puppet.
• Develop scripts to automate daily tasks for the Systems Engineering team.
• Perform advanced troubleshooting for hardware, Linux, and Windows systems in large-scale environments.
• Lead and plan infrastructure projects independently.
• Provide subject matter expertise in designated technical areas; contribute to technical discussions and architecture decisions.
• Advise on data center best practices, including power configuration, HVAC, and rack design.

Required Qualifications

• 10+ years of Linux/Unix administration (Solaris, AIX, or other flavors)
• 3+ years of OpenStack engineering and administration
• 5+ years of VMWare or equivalent Engineering and Administration
• 5+ years of scripting experience with Bash, Perl, Ruby, Python, etc.
• 3–5 years of experience with system monitoring tools (Check_MK, Nagios, SolarWinds)
• 3–5 years of hands-on hardware management (Dell, SuperMicro, HP)
• 2–3 years of experience with Puppet for configuration management
• 5+ years of experience using Microsoft Office (Word, Excel, Outlook, Teams)

Preferred Qualifications

• 1–2 years of storage administration (EMC, NetApp, 3PAR, Hitachi)
• 1–2 years of experience with F5 load balancers
• 2–4 years of public or hybrid cloud experience (AWS, Azure, Rackspace)
• 2–3 years of application development experience (Java, C++, C#/VB.NET, PHP, HTML, JavaScript)
• 1–2 years of CI/CD experience (Jenkins, TeamCity, etc.)
• 2+ years with Ansible AWX or Tower

Candidate Profile

• Strong communication and interpersonal skills
• Skilled at mentoring and leading technical discussions (including whiteboarding sessions)
• Excellent documentation skills, particularly using wikis and diagramming tools like Visio or Lucidchart
• Ability to take direction while also contributing ideas for environment improvements
• Bachelor’s degree in computer science or a related field (or equivalent experience)

Digital Graphic Designer

Summary:

Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space.  The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.

Essential Responsibilities:

• Contribute to the development of creative concepts, translating them into visual and interactive form
• Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
• Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
• Exhibit an awareness of current web design practices and issues of cross-browser compatibility
• Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel

Essential Competencies:

• Excellent communication skills and fluent in English (both written and verbal)
• Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
• Excellent graphic design, layout and typography skills with strong, clean visuals
• Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
• Familiarity and prior experience working with Figma and Sketch
• Knowledge of front-end development experience such as HTML/CSS is a plus
• Grasp of AI applications and UI/UX design processes or methodology, preferred
• Experience with photo-retouching and logo design and illustration
• Strong design portfolio (please provide link with resume)

Desired Characteristics:

• Bachelor’s degree in design or a related field
• 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
• Strong collaboration, time management and multi-tasking skills
• Experience in a fast-paced service environment
• Comfortable with abbreviated development cycles and flexible with shifting priorities

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Digital Graphic Designer

Summary:

Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space.  The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.

Essential Responsibilities:

• Contribute to the development of creative concepts, translating them into visual and interactive form
• Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
• Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
• Exhibit an awareness of current web design practices and issues of cross-browser compatibility
• Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel

Essential Competencies:

• Excellent communication skills and fluent in English (both written and verbal)
• Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
• Excellent graphic design, layout and typography skills with strong, clean visuals
• Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
• Familiarity and prior experience working with Figma and Sketch
• Knowledge of front-end development experience such as HTML/CSS is a plus
• Grasp of AI applications and UI/UX design processes or methodology, preferred
• Experience with photo-retouching and logo design and illustration
• Strong design portfolio (please provide link with resume)

Desired Characteristics:

• Bachelor’s degree in design or a related field
• 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
• Strong collaboration, time management and multi-tasking skills
• Experience in a fast-paced service environment
• Comfortable with abbreviated development cycles and flexible with shifting priorities

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

 Marketing Solutions Developer

Job Description

The type of profile that would be required to fulfil this role is outlined below for a ##role name## with approximately 3 years of experience delivering personalised and interactive web experiences. This role sits at the intersection of front-end development and marketing technology, requiring strong JavaScript capabilities to enhance, customise, and troubleshoot dynamic web components integrated with marketing platforms.

The role will work on a variety of personalised web experiences including form customisation, dynamic content loading, API integrations, and behaviour overrides — using JavaScript as the primary tool to solve problems and implement creative solutions.

Key Responsibilities:

JavaScript-Driven Web Personalisation:

• Build and extend interactive web pop-ins using JavaScript in personalisation tools (e.g., Digioh).
• Override default form behaviour to support dynamic functionality like expiry timers, conditional rendering, and score-based image swapping.
• Parse encrypted query parameters and tokens to personalise landing page content.
• Incorporate third-party or remote data (e.g., dealer lists, product lookups) into forms via asynchronous JavaScript.
• Implement client-side tracking and event submission using custom JS logic in coordination with personalisation tags (e.g., P13n).

API & Integration Work:

• Fetch and handle remote data using RESTful APIs within JavaScript-driven experiences.
• Work with JSON payloads to populate form elements and build dynamic UI elements.
• Bridge the gap between client CRM systems and the Zeta platform using front-end scripting where required.

Technical Troubleshooting & Investigations:

• Debug issues with form behaviour, lead delivery failures, or API responses using browser developer tools and techniques such as network inspection and console logging.
• Investigate and resolve anomalies in dynamic rendering, scoring logic, and tag-based tracking mechanisms.
• Assess new or unsupported client requirements and devise feasible JavaScript-based workarounds.

Required Skills & Experience:

• 3+ years’ hands-on experience in front-end development with a strong focus on JavaScript
• Deep understanding of JavaScript (ES6+), including async/await, event handling, DOM manipulation, and browser APIs
• Experience integrating with REST APIs and handling authentication, error states, and data formatting
• Solid HTML and CSS skills for customising and styling interactive components
• Familiarity with browser dev tools (Chrome/Edge) for inspecting issues and testing scripts
• Experience implementing custom business logic into web forms and overlays (e.g., Digioh or similar platforms)

Desirable Skills:

• Experience using JavaScript in a marketing context: web personalisation, form tracking, user targeting
• Exposure to customer data platforms or marketing automation tools (e.g., Zeta Marketing Platform, Adobe Target, etc.)
• Experience mediating API interactions via orchestration tools (e.g., Airflow) or writing client-side logic to handle fallback flows
• Knowledge of encoding/decoding encrypted query strings and URL-safe tokens
• Familiarity with campaign-based tools like Push Planet or CMS-driven landing pages

Soft Skills:

• Strong problem-solving skills and self-starting attitude
• Ability to balance technical perfection with pragmatic delivery
• Clear communicator, comfortable writing handovers and technical notes
• Willingness to dive into ambiguous requirements and turn them into structured, testable solutions
• Team player comfortable collaborating with cross-functional teams (e.g., delivery, campaign ops, technical account managers)

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Job Description: Delivery Manager

 Role Summary:

The Delivery Manager plays a critical role in leading the operational and technical execution of Zeta’s services for assigned clients. This position is responsible for cross-functional coordination across Client Services, Data, TechOps, and Engineering teams, ensuring excellence in service delivery, campaign operations, and project execution. The Delivery Manager is expected to proactively manage resources, risks, scope, communications, and client satisfaction while upholding internal standards and driving operational efficiency.

Key Objectives:

• Ensure client deliveries are met with high quality, on time, and within scope and
• Act as a strategic liaison and escalation point for internal and external
• Continuously improving delivery processes, tool adoption, and communication
• Drive successful execution of projects, campaigns, and platform-related initiatives across the account

Essential Responsibilities

 Client Delivery Leadership

• • Lead the execution of contracted services, ensuring SLAs, KPIs, and scope commitments are met or
  • Manage service-based communications, align with Client Successon program status while owning delivery-specific
  • Take ownership of client-facing updates, project calls, and postmortems for major initiatives or

·       Project  Program Management

• Coordinate intake, scoping, and LOE documentation for all delivery-related
• Lead delivery of SOWs, change requests, onboarding, campaign migrations, and platform
• Track delivery milestones, risks, burn rates, blockers, and communicate project health
• Execute risk mitigation strategies, raise red flags for financial or resource misalignment, and ensure resource

·       Technical Issue Resolution Oversight

• Own triaging, RCA documentation if any, and client communication for all delivery-affecting issues (campaign errors, data issues, tech bugs).
• Act as the first point of contact for issue investigation across the Zeta Marketing
• Collaborate with Engineering, TechOps, and SMEs to resolve platform, campaign, and integration

·       Resource Margin Management

• Monitor resource allocation across concurrent projects and
• Track and report delivery effort budget/retainer usage to optimize client profitability.
• Collaborate with Client Success to identify and resolve delivery issues or scope misalignment early.

·       Delivery Standards Continuous Improvement

• Promote adherence to Zeta-defined delivery SOPs, documentation standards, and best
• Contribute to process improvement initiatives - from pilot to measurement - to elevate delivery quality and reduce cycle
• Lead knowledge-sharing initiatives across the Enterprise Operations
• Facilitate the execution of all internal teams to effectively deliver Zeta’s contracted services to assigned clients.

Required Skills Experience:

 Service Delivery Management

• • 3–5 years of experience in delivery, account operations, or technical project management in a Martech, agency, or enterprise SaaS
  • Proven experience with end-to-end project management methodologies, including Agile, Waterfall, and hybrid
  • Strong track record managing cross-functional teams, project planning, and risk
  • Experience leading multi-phase marketing or data projects with external

Technical Platform Knowledge

• Solid understanding of Email Marketing Platforms (EMPs) such as Zeta Marketing Platform (ZMP), Salesforce Marketing Cloud (Omni Channel Marketing such as Email, SMS, Push ), Adobe Marketo, Epsilon Harmony (Agility Harmony / PeopleCloud), Oracle Responsys, Oracle Eloqua, HubSpot Marketing Hub, Mailchimp etc.…
• Hands-on experience in managing the full campaign lifecycle: intake, planning, creative briefing, setup, QA, approval, deployment, monitoring, and post-campaign
• Proficiency with HTML/CSS for emails, AMPscript, Liquid, or personalization scripting in modern
• Familiarity with Webhook/API integrations for real-time or trigger-based marketing use
• Knowledge on basic SQL skills
• Understanding of Email KPIs such as Open Rate, Click-through Rate (CTR), Bounce Rate, Unsubscribes, and Deliverability; experience in A/B testing strategies and multivariate
• Experience using Dynamic Content and Personalization blocks to improve customer engagement and message
• Exposure to Audience Segmentation and List Management, including complex criteria-based segmentation and exclusion
• Knowledge of Inbox Placement, Spam Testing, and tools like Litmus or Email on Acid to validate rendering and deliverability across devices and email
• Comfortable using reporting and analytics dashboards (e.g., native ESP dashboards, Google Analytics integrations, or third-party attribution platforms) to track and optimize email
• Awareness of data privacy laws and best practices in email compliance (CAN-SPAM, GDPR).

Tool Proficiency

• Project Management: JIRA, Smartsheet, Confluence or
• Collaboration: SharePoint, Microsoft Teams, Slack, Data C QA: SQL, Excel (pivot tables, lookups), BI tools (Tableau, Power BI – a plus). Documentation C Reporting: Google Suite, MS Office (Word, PowerPoint, Excel).

Soft Skills  Communication

• Excellent verbal and written communication; able to simplify complex topics for non-technical
• Ability to work in a client time
• Strong client management and stakeholder coordination
• Detail-oriented, self-motivated, and proactive problem-solver.
• Comfortable working under tight deadlines and across time
• Adaptable and growth-oriented; thrives in dynamic and fast-paced

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/

https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

Campaign Developer 

Description: 

The Campaign Developer is responsible for end-to-end technical coding for email campaigns (inclusive of HTML conversion, platform integration, quality assurance, editing, testing, and deployment). This role ensures consistency with brand elements and deliverers a flexible email framework to enable dynamic content.

Responsibilities: 

• Solid knowledge of email platform(s)
• Hand-code HTML files optimized for email
• Responsive and fluid conversion of Photoshop documents to HTML optimized for email
• Act as content creation expert for clients and account team(s)
• Execute simple image editing on provided PSDs
• Work with pre-existing or client-provided HTML files and make suggestions/updates for coding improvements to enhance the rendering across a wide-range of email clients (Outlook, Gmail, mobile apps, etc.) as needed
• Integrate email content into email platform(s) for campaign deployment, including CAN-SPAM requirements
• Coordinate with account team and clients to fulfill email content creation and change requests
• Consult and troubleshoot on HTML/text mailings, dynamic content personalization, and URL issues
• Conduct content quality assurance checks to ensure the mailing meets client expectations
• Recognize opportunities for coding efficiencies (i.e. templates/wireframes)
• Integrate 3rd party solutions into email content (Liveclicker, LiveIntent, Movable Ink, etc.)
• Maintain role related and project-specific internal reference documentation
• Create and modify static landing pages as needed
• Perform code & creative reviews to optimize emails
• Follow code & QA best practice.

Qualifications: 

• Bachelor's degree ( BTECH ) OR Masters ( MBA )
• 1 – 4 years of email or web development experience
• Advanced knowledge of HTML / CSS for email
• Intermediate knowledge of responsive & fluid code optimized for email
• Basic knowledge of XML
• Excellent attention to detail
• Demonstrated communication skills.

Company Summary: 

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Role - Staff Software Engineer: Industry Assurance Platform

The Problem We’re Solving

Most disaster recovery is a checkbox. What happens when a ransomware attack doesn't just take down one server, but knocks out the entire ecosystem of suppliers and trading partners for weeks? In healthcare, that’s a catastrophe. We are building an industry-wide, high-availability trading platform that steps in when the primary systems fail.

What We Need You to Do

We are seeking a highly skilled and hands-on Staff Software Engineer to provide deep technical leadership within our engineering organization. This role is intended for senior technologists who excel at solving complex engineering problems, driving architectural excellence, and elevating the technical capabilities of the broader team.

The Staff Engineer operates as a senior individual contributor who influences technical direction, mentors engineers, and collaborates cross-functionally to deliver scalable, reliable, and high-quality software solutions. This role does not include direct people management responsibilities but carries significant technical ownership and organizational impact.

Key Responsibilities

· Technical Leadership – Design and implement scalable, secure and hig-performance software system; Lead complex technical initiatives spanning multiple teams or systems

· Hands-on Development – Contribute actively to codebase through design, development, code reviews and performance optimizations; Champion modern practices including automation, observability and resiliency

· Mentorship – Promote high standards in coding, testing, documentation and system design; develop technical talent by sharing knowledge

· Cross-functional collaboration – Partner closely with Product Management, Marketing, Operations and other stakeholders to translate business needs to technical solutions; Communicate complex technical concepts to non-technical audience

· Execution & Delivery – Provide leadership during planning, estimation & execution phases

Required Qualifications

· Bachelor’s degree in Computer science, Engineering or equivalent

· 8-10 years of experience in designing and building distributed software systems using Microsoft tech stack (.Net, C# )

· Experience in cloud services Azure/AWS Lambda, SQS, API Gateway, ECS etc.

· Hands-on experience with messaging systems like Kafka or Azure Service Bus

· Knowledge of Entity Framework, LINQ, PostgreSQL, MongoDB

· Implementing responsive UI using HTML5, CSS3, Angular

· Implementing CI/CD pipelines using Azure DevOps, GitHub Actions. Knowledge of Containerization and orchestration tools

· Implement testing strategies using unit, integration and API testing

Preferred Skills

· Multi-Cloud & Serverless Experience: Familiarity deploying applications on Azure & AWS specific services like Lambda and Step Functions (for hybrid-cloud orchestration)

· Leverage AI-powered tools - GitHub Copilot/Claude Code/Cursor - to accelerate delivery

· Exposure to AI/ML integration for predictive analytics

Impact of the role

Success in this role will be measured by technical outcomes — improved system scalability and stability, stronger engineering practices, accelerated delivery through mentorship, and effective collaboration across organizational boundaries.

As a Staff Data Scientist, you will act as a senior technical leader and trusted advisor across multiple teams. You’ll guide stakeholders through the complexity of modern AI systems, with a particular focus on agentic AI architectures (including LangGraph, LangFuse, and related tooling), as well as broader machine‑learning strategy. This role blends deep technical expertise, consultative problem‑solving, and cross‑functional leadership. 

You will often support several initiatives simultaneously, helping teams understand feasibility, scope, and risk while shaping high‑impact AI solutions that align with business needs. You’ll also mentor junior colleagues, elevate data‑science practices, and contribute hands‑on to the development of production‑grade AI systems. 

What you'll do:

AI Consulting & Advisory 

• Partner with product, engineering, and business teams to translate ambiguous problems into clear AI opportunities. 

• Provide expert guidance on agentic AI, including workflow orchestration, evaluation, observability, and safety. 

• Assess the complexity, feasibility, and expected value of proposed AI initiatives, helping teams prioritise effectively. 

• Communicate trade‑offs, risks, and solution paths to both technical and non‑technical audiences. 

AI & ML Solution Design 

• Architect end‑to‑end AI systems that solve real business problems, from early discovery through deployment. 

• Design agent‑based workflows, retrieval‑augmented pipelines, and ML‑powered automation. 

• Define evaluation strategies, data requirements, and success metrics for AI features and products. 

• Collaborate with engineering teams to ensure solutions are scalable, maintainable, and aligned with platform strategy. 

Hands‑On Technical Work 

• Build prototypes, proof‑of‑concepts, and production‑ready components using Python, modern AI frameworks, and cloud tooling. 

• Develop and refine agentic AI workflows using LangGraph, LangChain, LangFuse, or similar frameworks. 

• Implement machine‑learning models, retrieval systems, and data pipelines where needed. 

• Contribute to internal libraries, tooling, and best practices for AI development. 

Leadership & Mentorship 

• Mentor junior and mid‑level data scientists, providing guidance on modelling, experimentation, and system design. 

• Lead technical discussions, design reviews, and cross‑team collaboration sessions. 

• Champion high standards for code quality, documentation, and reproducibility. 

• Help shape the long‑term AI strategy and technical roadmap, through your technical knowledge on the art of the possible, and the business problems our clients face. 

What you'll bring:

• Extensive experience in data science, machine learning, or applied AI, including hands‑on coding in Python and common data science libraries, such as Numpy, Scipy, Pandas, SKlearn, Spacy. 

• Ability with prototyping frameworks such as Dash. 

• Good working understanding of code version control with Git. 

• Experience with big data tools, such as: Spark, Dask, or alternatives. 

• Strong understanding of agentic AI, orchestration frameworks, and LLM‑based system design. 

• Ability to evaluate project complexity, identify risks, and guide teams toward pragmatic solutions. 

• Experience designing and delivering AI systems in production environments. 

• Excellent communication skills and the ability to influence beyond your immediate team. 

• Great mentoring skills. 
• Comfort working across multiple projects and shifting priorities. 

Nice to Have 

• Experience with observability and evaluation tools such as LangFuse, Weights & Biases, or similar. 

• Familiarity with agentic evals and prompt‑engineering patterns. 

• Background in consulting, technical advisory, or cross‑functional leadership roles. 

• Experience with cloud platforms (AWS, GCP, Azure) and modern MLOps practices. 

Job Summary

The position is responsible for designing, developing, testing, and maintaining software solutions that support business needs. It contributes to both new feature development and the enhancement of existing systems, applying software engineering principles to deliver reliable, scalable, and maintainable applications.

Essential Duties & Responsibilities

Design, develop, and maintain software systems, applications, or services.

Collaborate with team members and stakeholders to define technical requirements and translate them into solutions.

Write clean, efficient, and well-documented code following engineering best practices.

Participate in code reviews, testing, and deployment processes to ensure software quality and performance.

Contribute to troubleshooting and debugging efforts, identifying root causes and implementing solutions.

Support platform performance, monitoring, and operational health through logging, alerting, and diagnostics.

Engage in Agile development practices including sprint planning, stand-ups, and retrospectives.

Provide technical input into project planning, estimation, and risk assessment.

Perform other duties and responsibilities as required to support business needs.

Job Level Specifications

Extensive knowledge and application of principles, theories and concepts. Complete knowledge of all job functions and the broad industry best practices, techniques and standards.

Develops solutions to complex problems where analysis of situations and/or data requires in-depth evaluation of variables. Determine the best approach to achieve results and provide suggestions to improve policies and procedures.

Work is performed independently and requires the exercise of judgment and discretion. Exercises considerable latitude in determining objectives and approaches to assignments. Work may be reviewed at a high level.

May represent the organization as primary contact on assignments and/or projects. Interacts with senior professionals and management and frequently coordinates work between departments or organizations.

Actions may impact on the organization. Failure to accomplish work will result in the inability to reach crucial organizational goals. Erroneous decisions may have a prolonged effect resulting in the expenditure of substantial resources.

Minimum Qualifications

Education: University degree preferred.

Typical experience: 5+ years in related role or experience.

Experience in software development using modern programming languages (e.g., Java, Python, C#, JavaScript).

Familiarity with application architecture, APIs, data modeling, and design patterns.

Knowledge of source control tools (e.g., Git) and CI/CD processes.

Understanding of performance optimization, scalability, and maintainability in software systems.

Ability to work collaboratively in a team environment and communicate effectively.

Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.

Preferred Qualifications

Experience working across full-stack environments (e.g., frontend frameworks, backend services, databases).

Familiarity with cloud platforms, microservices architecture, or containerization tools.

Exposure to system integration, monitoring practices, and operational support.

Demonstrated experience mentoring others or contributing to technical decision-making.

Working Conditions & Physical Demands

This position requires the ability to remain in a stationary position for extended periods and involves frequent use of a computer and other standard office equipment. It also requires effective communication in person and through digital channels, occasional movement within the workspace, and handling of light materials (typically under 10 pounds). Specific vision abilities include close vision and the ability to adjust focus. It may be performed in an office, remote, or hybrid work environment, depending on business needs and applicable work arrangements. Standard working hours apply, though flexibility may be required to accommodate deadlines or collaboration across time zones. Travel may be required depending on business needs. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

The responsibilities listed above are not all inclusive and may be changed at any time based on the needs of the business.

Job Summary

As a Data Scientist, you will work within a cross-functional agile team contributing to the company's growth in a fast-moving environment. You will develop new tools and features by working closely with engineers, product managers, designers, and engineers. Ultimately, the goal is to help our users make smarter decisions. On top of that, you’ll have the support of a diverse, large team of data scientists working across all Brandwatch products to support your technical and career development. This role is open to people with a variety of professional and academic backgrounds and you can expect to develop your skills in a wide variety of techniques, including machine learning, statistical modelling, and computational linguistics.

Essential Duties and Responsibilities

Work with stakeholders to clarity and refine questions.

Collect, clean, and prepare data, generally this will be large volumes of text along with metadata and will often need to be handled with big data tools.

Build models to solve a range of different problems, such as text classification and clustering, automated insight generation, and time series analysis.

Develop evaluation methodologies, which will vary from those based around conventional classification metrics (such as precision and recall), to designing methods to evaluate how well your tool helps a user achieve a defined task.

Support engineers as your projects are shipped. Sometimes you will also help maintain and upgrade the tools and technologies you develop.

Perform other duties as required to support evolving business needs.

Minimum Required Qualifications

A good working knowledge of Python (or another modern programming language, with willingness to learn Python).

A solid understanding of statistics and/or machine learning.

Enjoy an experimental and iterative approach to building products.

An ability to communicate with non-technical stakeholders, or willingness to skill up in this area.

Preferred Qualifications

Working in a data science team.

Common data science libraries, such as Numpy, Scipy, Pandas, SKlearn, Spacy.

Big data tools, such as: Spark, Dask, MapReduce, or alternatives.

Cloud computing, for example: AWS EC2, S3.

Linux style shell commands.

Application prototyping frameworks such as Dash, or Shiny.

Job Summary

The Software Engineer is responsible for designing, developing, testing, deploying, and maintaining software components that support Cision’s global SaaS platform. This role contributes to the full software development lifecycle and collaborates cross-functionally with teams across regions. The position requires solid technical knowledge, problem-solving skills, and the ability to deliver in a fast-paced, Agile environment.

Essential Duties and Responsibilities

Build high-quality, scalable, and maintainable software solutions

Participate in Agile ceremonies, sprint planning, and daily stand-ups

Contribute to system and application architecture discussions, ensuring scalable and maintainable design patterns

Collaborate with product managers, designers, and QA to deliver new features

Develop APIs and services with security, performance, and reliability in mind

Conduct peer code reviews and contribute to shared coding standards

Mentor junior engineers through code reviews, technical guidance, and knowledge sharing

Support deployment and operational monitoring of applications

Troubleshoot, debug, and optimize existing systems

Contribute to documentation and knowledge sharing within the team

As other duties are assigned

Minimum Qualifications

Bachelor’s degree in computer science, Engineering, or equivalent practical experience

3+ years of experience as a software developer/engineer in a SaaS or cloud-native environment

Proficiency in at least one modern programming language (e.g., Java, Python, C#, JavaScript)

Familiarity with cloud platforms (AWS, Azure, or GCP)

Experience with Git, CI/CD tools, and Agile software development

Strong verbal and written communication skills

Ability to work effectively in globally distributed teams

Preferred Qualifications

Experience with microservices architecture and API development

Exposure to containerization tools (e.g., Docker, Kubernetes)

Knowledge of secure coding practices and performance optimization

Familiarity with front-end frameworks (React, Angular) is a plus

Experience working in a private equity-backed or fast-growth SaaS company

Working Conditions

Global, distributed team environment with flexibility for remote work

May require occasional off-hours collaboration across time zones

Fast-paced setting with continuous delivery practices

About the Team

Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporting. By implementing pipelines, data structures, and data warehouse architectures; this team serves as the foundation for decision-making at DoorDash.

About the Role

DoorDash is looking for a Senior Data Engineer to be a technical powerhouse to help us scale our data infrastructure, automation and tools to meet growing business needs.

You're excited about this opportunity because you will…

• Work with business partners and stakeholders to understand data requirements
• Work with engineering, product teams and 3rd parties to collect required data
• Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse
• Develop and implement data quality checks, conduct QA and implement monitoring routines
• Improve the reliability and scalability of our ETL processes
• Manage a portfolio of data products that deliver high-quality, trustworthy data
• Help onboard and support other engineers as they join the team

We're excited about you because…

• 5+ years of professional experience
• 3+ years experience working in data engineering, business intelligence, or a similar role
• Proficiency in programming languages such as Python/Java
• 3+ years of experience in ETL orchestration and workflow management tools like Airflow, Flink, Oozie and Azkaban using AWS/GCP
• Expert in Database fundamentals, SQL and distributed computing
• 3+ years of experience with the Distributed data/similar ecosystem (Spark, Hive, Druid, Presto) and streaming technologies such as Kafka/Flink.
• Experience working with Snowflake, Redshift, PostgreSQL and/or other DBMS platforms
• Excellent communication skills and experience working with technical and non-technical teams
• Knowledge of reporting tools such as Tableau, Superset and Looker
• Comfortable working in fast paced environment, self starter and self organizing
• Ability to think strategically, analyze and interpret market and consumer information
• You must be located near one of our engineering hubs indicated above

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporting. Team serves as the foundation for decision-making at DoorDash.

About the Role

DoorDash is looking for a Software Engineer, Data to be a technical powerhouse to help us scale our data reliability, data infrastructure, automation and tools to meet growing business needs.

You’re excited about this opportunity because you will…

• Own critical data systems that support multiple products/teams
• Develop, implement and enforce best practices for data infrastructure and automation
• Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse
• Improve the reliability and scalability of our Ingestion, data processing, ETLs, Reporting tools and data ecosystem services
• Manage a portfolio of data products that deliver high-quality, trustworthy data
• Help onboard and support other engineers as they join the team

We’re excited about you because…

• 3+ years of professional experience
• 3+ years experience working in data platform and data engineering or a similar role
• Proficiency in programming languages such as Python/Kotlin/Scala
• 3+ years of experience in ETL orchestration and workflow management tools like Airflow
• Expert in database fundamentals, SQL, data reliability practices and distributed computing
• 3+ years of experience with the Distributed data/similar ecosystem (Spark, Presto) and streaming technologies such as Kafka/Flink/Spark Streaming
• Excellent communication skills and experience working with technical and non-technical teams and knowledge of reporting tools 
• Comfortable working in fast paced environment, self starter and self organizing
• Ability to think strategically, analyze and interpret market and consumer information
• You must be located near one of our engineering hubs indicated above

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporting. Team serves as the foundation for decision-making at DoorDash.

About the Role

DoorDash is looking for a Staff Software Engineer, Data to be a technical lead and help architect and scale our data reliability, data infrastructure, automation and tools to meet growing business needs.

You’re excited about this opportunity because you will…

• Own critical data systems that support multiple products/teams
• Develop, implement and enforce best practices for data infrastructure and automation
• Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse
• Improve the reliability and scalability of our Ingestion, data processing, ETLs, Reporting tools and data ecosystem services
• Manage a portfolio of data products that deliver high-quality, trustworthy data
• Help onboard and support other engineers as they join the team

We’re excited about you because…

• 8+ years of professional experience as a hands-on engineer and technical leader leading multiple projects
• 6+ years experience working in data platform and data engineering or a similar role
• Proficiency in programming languages such as Python/Kotlin/Scala
• 4+ years of experience in ETL orchestration and workflow management tools like Airflow
• Expert in database fundamentals, SQL, data reliability practices and distributed computing
• 4+ years of experience with the Distributed data/similar ecosystem (Spark, Presto) and streaming technologies such as Kafka/Flink/Spark Streaming
• Excellent communication skills and experience working with technical and non-technical teams and knowledge of reporting tools 
• Comfortable working in fast paced environment, self starter and self organizing
• Ability to think strategically, analyze and interpret market and consumer information
• You must be located near one of our engineering hubs indicated above

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.

Please see the independent bias audit report covering our use of Covey here.

About the Role

Crunchyroll is seeking a Senior Manager, CRM Marketing to lead localized CRM engagement for India and MENA—two of our fastest-growing regions. Based in Mumbai or Hyderabad, this role will own the CRM campaign calendar for the region, balancing high-velocity title moments and catalog beats while bringing our biggest anime moments to life across owned channels.

You will plan and execute high-impact, fan-first campaigns that support title launches and catalog discovery—including new season/series drops, dub drops, mid-season arcs, and finales for top-tier titles. Success in this role requires strong segmentation and analytical judgment, plus the ability to translate IP into messaging that creates an emotional connection with fans.

You'll also act as a subject matter expert for India and MENA, championing transcreation and locally resonant storytelling (not just translation), cultural nuance, and fan-first engagement. You'll partner closely with our global Lifecycle Marketing team that owns always-on lifecycle journeys; in this role, you will serve as a regional advisor and ensure key title moments and local insights are reflected in the broader lifecycle strategy.

What You'll Do

• CRM Campaign Calendar Ownership: Own the CRM campaign calendar for India and MENA across tentpole releases, seasonal beats, and catalog programming, aligning timing, targeting strategy, and channel plans with local and global priorities.
• Go-to-Market Campaigns: Collaborate with regional marketing, brand, programming, and curation teams to design localized go-to-market moments for major content launches, seasonal events, partnerships, and fan activations.
• Segmentation & Audience Strategy: Apply best practices in personalization and segmentation to build targeted campaigns informed by fan behavior, affinities, regional nuances, and language/dub preferences. Partner with Data Science and Growth teams to refine audience definitions, identify opportunities, and improve precision over time.
• Regional Market Expertise: Serve as Crunchyroll's CRM market lead for India and MENA, advising on cultural nuances, local market behaviors, channel norms, and fan engagement opportunities.
• Localized Lifecycle Strategy: Provide regional inputs into India and MENA lifecycle journey strategies across acquisition, onboarding, engagement, retention, and winback, working closely with our Lifecycle Marketing team. Ensure best practices in personalization, segmentation, and lifecycle orchestration.
• Marketing Technology Ownership: Lead campaign execution and performance optimization in partnership with Operations, Martech, and Data Analytics; manage CRM initiatives within Braze (or similar) across email, push, in-app, notification center, and relevant messaging channels, ensuring excellence in configuration, QA, measurement, and reporting. Own content-triggered messaging strategy that supports title moments and engagement in alignment with lifecycle standards and guardrails.
• Cross-Functional Partnership: Work with Regional Marketing, Product, Brand, Content, Creative, Data Science, and GTM teams to create cohesive fan experiences and ensure lifecycle campaigns align with both local and global priorities.
• Performance & Optimization: Analyze CRM campaign performance, identify opportunities, and apply insights to continuously improve effectiveness and fan impact through test-and-learn approaches, including cohort analysis and incrementality-minded measurement.
• Innovation & Experimentation: Stay ahead of market dynamics and messaging ecosystems (mobile-first behaviors, regional languages/Hinglish, WhatsApp norms, payment behaviors, and device/telco ecosystem nuances) to evolve CRM campaign strategy and execution.

About You

We get excited about candidates who bring:

• 8+ years of experience in CRM, retention, or subscriber engagement marketing, ideally within streaming, digital subscription, gaming, e-commerce, or entertainment.
• Strong experience with Braze (or comparable orchestration platforms) with a focus on campaign planning/execution, segmentation, triggers, and multi-channel delivery.
• Deep knowledge of Indian and MENA consumer behaviors, digital marketing platforms, and messaging ecosystems (especially WhatsApp, UPI-driven funnels).
• Strong creative acumen and storytelling ability—capable of translating IP into fan-first messaging that builds emotional connection and drives action.
• Strong analytical skills to interpret performance data, develop insights, and translate them into targeting and creative optimizations.
• Proven ability to collaborate across regional and global teams in a fast-paced, matrixed environment.
• Passion for anime, entertainment, or fan-first brands is highly valued.
• Additional proficiency in relevant regional languages is a plus.
• Bachelor's degree in Marketing, Business, or related field.

About the Team

Our Lifecycle Marketing team designs personalized journeys that drive fan connection, engagement, and loyalty. Through data-driven insights and creativity, we activate the right experiences at the right time across channels—helping anime fans feel seen, understood, and inspired by Crunchyroll.

Position Summary

Arcesium seeks an experienced Data Scientist professional to join our Business Operations team within the Client and Partner Development (CPD) organization. The ideal candidate will be comfortable working across large volumes of varied datasets spanning pricing, headcount, market research, commercial performance, and translating that data into the models, frameworks, and insights that drive decision-making. Beyond building models and reporting on data, this person will be expected to draw principled conclusions from their analysis and present clear, strategic recommendations to senior leadership. You will also play an active role in identifying AI-driven solutions that improve how the team works and be a part of AI strategy for CPD. You will collaborate closely with global CPD teams across Sales & Partnership, Revenue Operations, Marketing, Forward Deployed, Account Management and Client Success, Service and Solutions teams to execute complex projects and help the organization scale through data-backed governance.

What you'll do:

• Identify relevant data sources and work with CPD stakeholders across functions to collect, analyze, and interpret large structured and unstructured datasets spanning domains such as pricing, headcount, market research, and operational metrics.
• Devise and apply algorithms and models to extract insight from large data stores. Conduct data and error analysis to improve model performance, and clean and validate data for uniformity and accuracy.
• Analyze data for trends and patterns with clear objectives in mind. Interpret outputs and draw principled conclusions rather than stopping at the analysis itself, ensuring findings inform real decisions.
• Implement analytical models and reporting frameworks end to end, from data ingestion through to leadership-ready outputs.
• Conduct what-if and scenario analyses and translate outputs into clear narratives that are actionable at the senior leadership level.
• Design and develop automation scripts and data pipelines to synthesize and structure data from diverse sources, applying critical thinking to move toward zero-touch processes and maximize end-to-end efficiency.
• Produce KPI dashboards and performance reports using historical data to surface trends and productivity insights for executive audiences, with a focus on telling the story behind the data.
• Act as the primary internal champion for responsible, practical AI use within CPD, educating stakeholders, setting best practices, and ensuring solutions are sustainable and governed.
• Develop reusable AI frameworks, prompt libraries, and automation components that scale adoption across the CPD organization and serve as a foundation for future capabilities.

What you'll need:

• Strong verbal and written communication skills, with the ability to present analytical findings clearly to senior leadership and stakeholders across functions.
• 4 to 7 years of experience in a data analytics or business operations role. Prior experience at a financial technology firm is a plus.
• Advanced proficiency in Excel including complex formulas and VBA Macro programming. Strong Excel fundamentals are a core expectation of this role.
• Proficiency in Python or similar scripting languages for data transformation, automation, and analysis.
• Working knowledge of SQL for querying and managing structured datasets.
• Experience with data visualization tools, particularly Power BI, to build dashboards and reports for executive and operational audiences.
• Experience with data mining and statistical analysis, including segmentation techniques and statistical packages for working with large datasets.
• Proven ability to conduct what-if and scenario analysis and communicate implications clearly to non-technical senior stakeholders.
• Experience tracking KPIs and relevant metrics for revenue organizations, aligned with broader organizational performance indicators.
• Demonstrated hands-on experience building AI-powered workflows, automation pipelines, or LLM-assisted tools in a business context.
• Genuine intellectual curiosity about AI and a track record of applying it to real operational problems.
• Ability to balance medium to long-term analytical projects alongside day-to-day operational responsibilities.

Arcesium's Personal Data Privacy Notice for Candidates is linked here. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Social who will:

• Make Strategies and Planning
• Execution and Optimization for Paid campaigns across social media platforms
• Create Performance reports & review deck for clients
• Understand the projects and clients requirements & deliver accordingly
• Coordinate with cross functions to deploy campaigns

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Graduation or Post Graduation Degree in Any stream
• 4-6 years of Experience of running paid social campaigns
• In-depth knowledge of social platforms (Facebook, Twitter, LinkedIn, Snapchat etc.)
• Have created Media plans for client briefs
• Excellent communication and interpersonal skills
• Proficiency in MS-Office and Social Media Management Tools like SocialFlow, Sprinklr, etc
• Should be able to Multi task and handle multiple clients at one time
• Hand on experience in social media advertising and ad creation & optimization
• Active interest in digital, Paid media, planning, strategizing, web analytics and other aspects of performance marketing.
• Team Management

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Position Overview:

As a Senior Technical Account Manager (TAM), you will be a strategic partner for our key business customers, ensuring they receive guidance, support, and resources to succeed in the cloud. This multifaceted role combines technical expertise, leadership, and customer advocacy, making it pivotal to DigitalOcean’s success.

What You’ll Do:

1. Technical Consultation & Architecture Design

• Develop deep expertise in DigitalOcean’s product portfolio and the broader cloud ecosystem.
• Design, diagram, and plan infrastructure architectures tailored to customer needs.
• Conduct technical workshops and consultation sessions to empower customers.
• Stay updated with cloud infrastructure best practices and maintain relevant certifications.

2. Proactive Customer Engagement & Growth

• Manage and grow key DigitalOcean accounts, driving retention and expansion.
• Conduct QBRs to assess customer progress, evolving needs, and growth strategies.
• Identify cost optimization and performance improvement opportunities.
• Collaborate with internal teams (Engineering, Marketing, Account Management) to align on strategic goals.
• Monitor customer usage trends to proactively identify risks and opportunities.

3. Advocacy & Cross-Functional Collaboration

• Serve as the voice of the customer, influencing product development and support processes.
• Liaise with Engineering and Support teams to resolve escalations and technical issues.
• Deliver compelling presentations and training for customers, partners, and internal teams.
• Contribute to technical documentation and knowledge sharing initiatives.

4. Tooling & Efficiency

• Develop tools and scripts to improve TAM workflow and engagement efficiency.
• Stay current with industry trends to enhance customer engagement strategies.

What You’ll Add to DigitalOcean:

Technical Expertise:

• Strong experience in cloud infrastructure, Linux, distributed systems, and automation.
• Basic programming skills in a mainstream language (e.g., Python, Go).
• Knowledge of provisioning and deployment tools such as Terraform, Ansible, and Docker.
• Proficiency with at least one major cloud platform (AWS, GCP, Azure).
• Familiarity with version control (Git), SQL, CI/CD tools, and AI/ML infrastructure principles.

Customer-Centric Approach:

• Proven ability to deliver exceptional customer experiences and technical solutions aligned with business goals.
• Strong stakeholder management, prioritization, and expectation-setting skills.
• Analytical skills to monitor customer trends and identify growth opportunities.
• Experience advocating for customer needs and translating feedback into actionable insights.

Communication Skills:

• Strong verbal and written communication, capable of simplifying complex technical concepts.
• Experience delivering presentations and training sessions tailored to customer needs.

Adaptability & Initiative:

• Self-starter with a passion for technology and open-source projects.
• Quick to adapt to changes in the cloud ecosystem and improve solutions and engagement strategies.

Extra Credit / Preferred Experience:

• Prior experience in Technical Customer Success, Solutions Engineering, or Technical Account Management, particularly in startup environments.
• Cloud certifications (AWS, GCP, Azure) and NVIDIA certifications for GPU and AI/ML.
• Networking (Cisco/Juniper), automation (Terraform, Ansible), virtualization (KVM, Xen), and database experience (MongoDB, MySQL).
• Familiarity with open-source technologies like Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API.
• Linux certifications (RHCSA/RHCE) and experience with large CRMs like Gainsight and Salesforce.

*This is a hybrid role

#LI-Hybrid

We want people who are passionate about building meaningful, long-term relationships with our customers that help grow and scale business in the cloud.

Our Technical Account Manager team’s mission is to partner with our most critical business customers, helping them achieve desired outcomes through optimal use of the cloud platform aligned to their business strategy. Technical Account Management is an integral part of our company. They are passionate about building meaningful, long-term relationships with our customers and are experts in cloud technology and the digital economy. As the voice of the customer, you have the opportunity to influence decisions that will greatly improve user experience and contribute to DigitalOcean’s long-term success.

This is a unique and exciting opportunity for someone who is passionate about advising companies as they scale. This multifaceted role combines the responsibilities of a Technical Account Manager with leadership, technical, and strategic elements, making it a crucial position within our organization.

As a Technical Account Manager at DigitalOcean, you are a strategic partner for our key business customers, ensuring they receive the guidance, support, and resources needed to succeed. You will leverage your technical knowledge and customer advocacy skills to retain and grow our customers' deployments on DigitalOcean, helping them solve complex challenges and maximize the value of their cloud infrastructure.

What You’ll Do:

Technical Consultation & Architecture Design:

• Develop and maintain deep expertise in the DigitalOcean product portfolio and the evolving cloud ecosystem.
• Help design, diagram, and plan infrastructure architectures tailored to customer use cases, explaining solutions clearly to both technical and non-technical stakeholders.
• Conduct regular technical consultation sessions and workshops, enabling customers to be self-sufficient in managing their cloud environments.
• Maintain knowledge of cloud infrastructure best practices and recent technologies through the regular attainment and maintenance of important cloud technology certifications and coursework.

Proactive Customer Engagement & Growth:

• Manage and maintain DigitalOcean’s key accounts 
• Partner closely with customers to drive engagement, retention, and expansion of their DigitalOcean workloads.
• Conduct QBRs with key accounts, assessing their progress, understanding their evolving needs, and aligning on strategies for future growth.
• Identify opportunities for cost reduction and performance optimization, guiding customers to make data-driven decisions that maximize their cloud investments.
• Collaborate with internal teams, such as Engineering, Marketing, and Account Managers, to align customer needs with DigitalOcean’s strategic goals.
• Proactively monitor customer usage trends, identify potential risks, and uncover new opportunities for growth and adoption.

Advocacy & Cross-Functional Collaboration:

• Act as the voice of the customer within DigitalOcean, ensuring their needs are represented in product development and support processes.
• Liaise with Engineering and Support teams to resolve escalations and technical challenges quickly, ensuring smooth customer experiences.
• Deliver compelling presentations to articulate the benefits and functionality of DigitalOcean’s offerings to customers.
• Contribute to internal and external technical documentation, and provide training for DigitalOcean’s teams and partners to ensure knowledge transfer.

Tooling & Efficiency:

• Develop tools and scripts to streamline DigitalOcean’s technical engagements, improving the efficiency of the Technical Account Management functions.
• Stay current with industry trends and best practices to continuously enhance DigitalOcean's customer engagement strategies.

What You’ll Add to DigitalOcean:

Technical Expertise:

• Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation.
• Programming or development experience, with basic skills in at least one mainstream language (e.g., Python, Go).
• Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker.
• Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure).
• Proven track record of successfully troubleshooting technical problems. 
• Familiarity with version control (e.g., Git), SQL and basic database administration, CI/CD tools, and AI/ML infrastructure principles.

Customer-Centric Approach:

• Passionate about delivering exceptional customer experiences, with a history of building successful technical solutions that align with business goals.
• Ability to manage multiple stakeholders, prioritize effectively, and set clear expectations.
• Strong analytical skills to monitor customer trends and identify opportunities for improvement and growth.
• Experience advocating for customer needs and translating feedback into actionable insights.

Communication Skills:

• Strong verbal and written communication skills, capable of translating complex technical concepts for varied audiences.
• Ability to create and deliver technical presentations and training sessions that resonate with customer needs.

Adaptability & Initiative:

• Self-starter with a passion for technology and open-source projects, eager to learn new tools and systems.
• Quick to adapt to changes in the cloud ecosystem, always looking for ways to improve customer engagement and technical solutions.
• Extra credit for experience in (Technical) Customer Success, Solutions Engineering, or Technical Account Management roles, particularly within fast-paced startup environments.

Extra Credit:

• Cloud certifications (AWS/GCP/Oracle/Azure) and NVIDIA certifications for GPU and AI/ML.
• Experience with networking (Cisco/Juniper), automation tools (Terraform, Ansible), virtualization (KVM, Xen), and databases (e.g., MongoDB, MySQL).
• Familiarity with open-source technologies, such as Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API.
• Linux certifications (e.g., RHCSA/RHCE) 
• Experience working with large CRMs like Gainsight and Salesforce

*This job is located in Hyderabad, India

#LI-Hybrid

We are seeking a Manager, Growth Account Management to lead and scale a high-performing team of Growth Account Managers based in India. This role is accountable for team performance across expansion, retention, and pipeline creation, while building strong operating discipline and durable cross-functional partnerships.

This is a senior people leadership role for an experienced manager who can balance strategy, execution, and talent development in a high-growth SaaS environment.

What You'll Do:

Team Leadership & Talent Development

• Lead, coach, and develop a team of Growth Account Managers to consistently deliver strong customer outcomes and revenue growth
• Set a high bar for account strategy, opportunity qualification, and execution quality
• Own hiring, onboarding, performance management, and career development for the team

Revenue Ownership & Execution Excellence

• Own team-level performance across expansion, retention, and pipeline targets
• Drive rigorous account planning, pipeline inspection, and forecast accuracy
• Coach complex deal strategy and support high-impact customer engagements and escalations

Operating Rhythm & Scale

• Establish and reinforce strong operating cadences including pipeline reviews, forecasting, performance reviews, and quarterly planning
• Use data and dashboards to manage performance, identify risk, and drive continuous improvement
• Partner with leadership to evolve processes, tooling, and coverage models as the team scales

Cross-Functional Leadership

• Serve as a senior partner to Marketing, Product, Solutions Engineering, Support, and Customer Success
• Drive adoption and execution of sales plays, PQL motions, and sales technology initiatives
• Represent the voice of the field in cross-functional forums to improve customer and revenue outcomes

Customer Impact & Standards

• Ensure the team delivers consistent value, strong customer experience, and long-term relationship growth
• Reinforce a customer-first, growth-oriented culture across the organization
• Lead by example in customer engagement, professionalism, and accountability
  
  

What You’ll Add to DigitalOcean:

• 7+ years of experience in account management, sales, or customer growth roles within SaaS or cloud infrastructure
• 3+ years of experience leading and scaling customer-facing teams
• Proven track record of driving expansion revenue, retention, and pipeline performance through teams
• Strong operational and analytical skills with experience managing through metrics and forecasts
• Excellent communication and stakeholder management skills, with the ability to influence across functions and regions
• Experience leading teams in India or managing globally distributed teams strongly preferred
• A decisive, hands-on leader who combines strategic thinking with execution discipline
  
  

This is a hybrid role based in either Hyderabad or Bangalore(India), depending on the candidate's preference.

#LI-Hybrid 

Role and Responsibilities

Role: Responsible for development and implementation of new and revised pharmaceutical drug product labeling for both pipeline and commercial products across global market (including FDA, EMA, Health Canada, GCC, APAC, LATAM, and other emerging regions) ensuring compliance with applicable regulations, guidelines, and company standards.

Key Responsibilities

• Oversee regulatory labeling activities across the entire product lifecycle from development through post-approval, ensuring timely submissions and adherence to international health authority requirements.
• Act as a subject matter expert for global labeling regulations, standards and best practices.

 Responsibilities: 

• Initiate and monitor the process for new and revised labeling requests according to internal procedures.
• Prepare and update labeling components such as SmPC, PIL, USPI, carton/container labels, and electronic formats (e.g., SPL, XML) for global submissions.
• Ensure regulatory compliance, accuracy, and version control of all new and revised labeling.
• Coordinate, monitor, and expedite labeling changes to meet established deadlines for HA submission and/or production schedules.
• Coordinating with artworks preparations team for development of label / cartons / package insert for submission purposes.
• Initiate and approve change controls for new and revised labeling.
• Participate in Azurity’s Labeling Management Review Committee (LMRC) weekly meetings to finalize and approve labeling.
• Develop collaborative and respectful relationships with internal and external customers, including but not limited to, Packaging Operations, Marketing, Medical Affairs, Regulatory Affairs, Supply Chain, and artwork and print vendors to develop labeling.
• Monitor and update the labeling tracker to ensure timely progress and adherence to project timelines.
• Monitor global regulatory changes, guidance documents, and safety updates that impact product labeling.
• Archive controlled label copies and master label files according to internal procedures.

Required Skills and Experience

• Ability to read, understand, and follow HA regulations and guidance documents related to labeling.
• Proven experience collaborating within cross-functional teams to achieve shared objectives.
• Strong attention to detail and ability to meet deadlines
• Highly skilled at prioritizing and managing multiple tasks simultaneously.
• Strong interpersonal skills and an effective communicator (phone, email, web-ex, video, in person)
• Strong sense of teamwork, ability to build collaborative relationships.
• Adept at identifying, addressing, and escalating issues promptly to ensure resolution.
• Familiar with Regulatory Information Management (RIM) systems like Veeva Vault and/or similar platforms.
• Ability to work with large datasets and detailed documentation.

Preferred Qualifications

• 8-12 years of pharmaceutical labeling experience.
• Bachelor’s/ Master’s degree in scientific discipline preferred.

About the Role

The Manager of Medical Information is a key member of the Medical Affairs team who leverages therapeutic and product knowledge to oversee internal and external communication on Azurity products, including the management of unsolicited medical information requests from health care providers (HCPs) and other external stakeholders. This person will provide medical/scientific input to cross-functional teams and will also be responsible for contributing to creating reports and various scientific communications. It is expected that this candidate will develop strong expertise in Azurity’s relevant therapeutic areas.

 Key Responsibilities

• Provide clinical and technical product knowledge in response to clinical/medical inquiries from external and internal customers
• Respond with a sense of urgency and ensure accurate, timely, and appropriate verbal and written responses to unsolicited medical information inquiries from HCPs, payers and managed healthcare organizations, which are not covered by existing responses
• Help support the MI team with providing guidance to the Medical Information Call Center, including but not limited to, helping with escalated cases and providing on-going training/coaching to ensure excellent customer service by the call center staff
• Develop and maintain a product knowledge database, including standard response letters (SRLs) and “frequently asked questions” (FAQ) documents by utilizing the highest level of scientific data so that HCPs can make informed and educated clinical decisions about Azurity’s products
• Analyze reports and metrics to identify trends, insights and knowledge gaps and provide quarterly updates to internal stakeholders
• Review new and relevant data so that content is updated proactively resulting in the most current information in medical information resources for Medical Affairs colleagues and call center staff to share with HCPs regarding Azurity’s products
• Collaborate with internal partners to support both the Promotional Material Review Committee (PMRC) and Scientific Review Committee (SRC), to ensure the provision of medical information is accurate and scientifically balanced
• Build a strong relationship and partnership with internal stakeholders (Clinical Development, Commercial/Marketing, Regulatory, Legal, Quality Assurance, Market Access, etc.)
• Collaborate with the broader Medical Affairs team to assist with topic-specific presentations to share new information regarding a product/disease state or help fulfill knowledge gaps
• Assisting with coordinating, escalating and reviewing legal contracts relating to Medical Affairs activities
• Perform other Medical Information-related support and expanded functions, as required

Required Skills and Experience

• A minimum of 1 or more years’ professional experience in Medical Affairs/Medical Information in a pharmaceutical company or 3+ years in a contact/call center working on behalf of a pharmaceutical company

 Preferred Qualifications

• An advanced degree in health sciences (e.g., PharmD, PhD) with a thorough grasp of the pharmaceutical industry is preferred. Masters or bachelor’s level degree in health sciences (e.g., RN, RPh, PA, NP, etc.) would be considered
• Medical/Drug Information postdoctoral training/fellowship in specialty OR residency and/or postdoctoral training in a clinical practice/pharmaceutical industry setting is preferred.

Brief team/department description:

Medical Affairs at Azurity Pharmaceuticals, a privately held company delivering innovative medicines for overlooked patients across 50+ countries, drives scientific and clinical initiatives with a portfolio of 30+ brands spanning 10 dosage forms and 9 therapeutic areas. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. Working at Azurity offers a unique opportunity that combines the fast pace and growth opportunities of a startup with intellectual rigor and creativity.

The Medical Affairs Manager – CORE (Cardiovascular, Obesity, Renal, Endocrinology) is a Hyderabad-based office position within the Medical Affairs Department, reporting to the Medical Lead for the CORE Franchise. The Medical Affairs Manager is responsible for supporting medical strategy to support the safe, effective, and evidence-based use of the company’s products. This role serves as a scientific expert and key liaison between internal teams and external stakeholders, including healthcare professionals (HCPs), key opinion leaders (KOLs), and academic institutions.

Principle Responsibilities:

• Support integrated Medical Affairs strategy aligned with brand objectives and overall corporate priorities.
• Provide scientific and clinical expertise across the full product lifecycle, including pre‑launch planning, launch execution, and post‑marketing support.
• Ensure all medical activities are conducted in accordance with applicable regulatory, legal, compliance, and ethical standards.
• Support and sustain strong relationships with key opinion leaders (KOLs) and other external scientific stakeholders.
• Plan and Support advisory boards, investigator meetings, and scientific symposia to advance scientific understanding and gather actionable insights.
• Support the development, review, and approval of medical materials (e.g., slide decks, FAQs, training content, scientific response documents) and participate in publication planning and execution (abstracts, posters, manuscripts) in close collaboration with Scientific Communications.
• Support stakeholder engagement and education planning in close collaboration with Medical Leads and Stakeholder Engagement Lead 
• Provide strategic medical input into congress planning, scientific content, and on‑site execution.
• Partner cross‑functionally with Clinical Development, Regulatory Affairs, Commercial, Market Access, and Pharmacovigilance to ensure aligned and effective execution of medical strategy.
• Support sales and internal teams through medical training, scientific education, and ongoing clinical guidance.
• Support real‑world evidence (RWE), investigator‑initiated studies (IIS), and post‑marketing studies in collaboration with Clinical Development as needed
• Collaborate with field medical team to analyze medical insights from external engagements to inform medical strategy and lifecycle planning
• Apply all Medical Affairs SOPs, regulatory, legal, and compliance guidelines while executing activities.
• Demonstrate adaptability, focus, and composure in fast-paced settings while operating with minimal direction.

Qualifications and Education Requirements

• Education:
• Advanced terminal degree (PharmD, PhD, MD, DO) OR other advanced medical degree (NP, PA, etc.) w/ 2+ years relevant therapeutic area clinical experience is required.
• Experience:
• 2-3 years relevant work exp (clinical, fellowship, or research experience) and/or related pharmaceutical industry work experience is required.
• Skills:
• Thorough knowledge or experience in cardiology and/or endocrinology is preferred
• Excellent interpersonal and communication skills with a passion for excellence
• Demonstrated ability to present effective and influential oral presentations
• Deep scientific expertise - stays abreast of data, treatment trends, and new information in the profession and ability to articulate therapeutic knowledge and translate expert feedback into appropriate insights
• Strong strategic and operational thinking skills, with the ability to manage effective networks
• Ability to work effectively in a time and independently
• Highly collaborative team player with experience working across cross-functional teams.
• Excellent organization skills and decision-making abilities. Skillfully plans, prioritizes, and executes multiple responsibilities and projects.
• Knowledge of relevant US healthcare systems, the evolving medical landscape, regulatory and payer environment, public health and industry trends.
• Proficiency in digital tools.

Brief team/department description:

Medical Affairs at Azurity Pharmaceuticals, a privately held company delivering innovative medicines for overlooked patients across 50+ countries, drives scientific and clinical initiatives with a portfolio of 30+ brands spanning 10 dosage forms and 9 therapeutic areas. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. Working at Azurity offers a unique opportunity that combines the fast pace and growth opportunities of a startup with intellectual rigor and creativity.

The Medical Affairs Manager – Oncology is a Hyderabad-based office position within the Medical Affairs Department, reporting to the Medical Lead for the Oncology Franchise. The Medical Affairs Manager is responsible for leading and executing medical strategy to support the safe, effective, and evidence-based use of the company’s products. This role serves as a scientific expert and key liaison between internal teams and external stakeholders, including healthcare professionals (HCPs), key opinion leaders (KOLs), and academic institutions.

Principle Responsibilities:

• Develop and execute an integrated Medical Affairs strategy aligned with brand objectives and overall corporate priorities.
• Serve as a scientific and clinical expert across the full product lifecycle, including pre‑launch planning, launch execution, and post‑marketing support.
• Support and sustain strong relationships with key opinion leaders (KOLs) and other external scientific stakeholders.
• Plan and support advisory boards, investigator meetings, and scientific symposia to advance scientific understanding and gather actionable insights.
• Support the development, review, and approval of medical materials (e.g., slide decks, FAQs, training content) and support publication planning and execution (abstracts, posters, manuscripts) in close collaboration with Scientific Communications.
• Support stakeholder engagement and education planning in close collaboration with Medical Leads and Stakeholder Engagement Lead 
• Provide strategic medical input for conference planning, scientific content, and on‑site execution.
• Partner cross‑functionally with Clinical Development, Regulatory Affairs, Commercial, Market Access, and Pharmacovigilance to ensure aligned and effective execution of medical strategy.
• Support sales and internal teams through medical training, scientific education, and ongoing clinical guidance.
• Support real‑world evidence (RWE), investigator‑initiated studies (IIS), and post‑marketing studies in collaboration with Clinical Development as needed.
• Collaborate with field medical team to analyze medical insights from external engagements to inform medical strategy and lifecycle planning.
• Apply all Medical Affairs SOPs, regulatory, legal, and compliance guidelines while executing activities.
• Demonstrate adaptability, focus, and composure in fast-paced settings while operating with minimal direction.

Qualifications and Education Requirements

• Education:
  • Advanced terminal degree (PharmD, PhD, MD, DO) OR other advanced medical degree (NP, PA, etc.) w/ 1+ years relevant therapeutic area clinical experience is required.
  • Additional oncology-specific certifications (BCOP, AOCNP) highly desirable
• Experience:

• 2-3 years relevant work exp (clinical, fellowship, or research experience) and/or related pharmaceutical industry work experience is required.

• Skills:
  • Thorough knowledge or experience in Hematology/Oncology and/or Immunology is highly preferred
  • Excellent interpersonal and communication skills with a passion for excellence
  • Demonstrated ability to present effective and influential oral presentations
  • Deep scientific expertise - stays abreast of data, treatment trends, and new information in the profession and ability to articulate therapeutic knowledge and translate expert feedback into appropriate insights
  • Strong strategic and operational thinking skills, with the ability to manage effective networks
  • Ability to work effectively in a time and independently
  • Highly collaborative team player with experience working across cross-functional teams.
  • Excellent organization skills and decision-making abilities. Skillfully plans, prioritizes, and executes multiple responsibilities and projects.
  • Knowledge of relevant US healthcare systems, the evolving medical landscape, regulatory and payer environment, public health and industry trends.

The role

Reporting to the Regional Sales Director, you will be responsible for driving Telnyx’s expansion supporting the Indian market. This is an exciting opportunity to join a rapidly growing team and play a key role in our expansion into a new territory. Supported by our marketing and BDR teams, you will focus on identifying new high value customers for Telnyx and building long term, strategic business relationships that will lead to increased revenue growth and client satisfaction.

This role would suit an experienced sales professional, capable of operating in a fast paced startup environment. The ability to operate independently and work effectively in a remote environment is crucial.. 

Responsibilities

• Work with the Director of Sales to develop a sales strategy across the GCC region as you will own the region and have responsibility for delivering the revenue targets.
• Develop a strong pipeline of deals with a combination of outbound sales prospecting and inbound leads.
• Establish a trusted/strategic advisor relationship with each key customer and drive the continued value of Telnyx’s products and services.
• Arranging and conducting Telnyx portal demos for prospects with the support of our Sales Engineering team.
• Work with customers to establish critical goals and other key performance indicators and aid the customer in achieving those business goals.
• Collaborating with marketing, product management and sales peers to optimize client value and Telnyx success.
• Provide accurate reporting and forecasting based on results at each stage.

What we are looking for

• 3+ years of selling experience in enterprise consumption-based software platforms to the Indian market.
• Hunter mentality and experience working on outbound strategies (via telephone, email, social selling, etc).
• SaaS, or telecommunications industry experience.
• Proficiency in English both verbal and written fluency 
• Proven track record of consistently exceeding quota.
• Impeccable written and verbal communication skills. You are a strong listener and communicator.
• Ability to identify and sell to C-Level targets, as well as across Product Development and IT contacts
• Adaptive and introspective; willing to learn, teach, lead and follow.

Bonus points for

• Telco, CPaaS, AI, UCaaS, CCaaS or SaaS new business sales experience
• Established relationships with customers that trust and respect your advice
• Proven consultative sales solution skills, including the ability to articulate a clear, concise, return on investment value statement
• Experience with established sales methodologies such as Challenger, SPIN, MEDDPICC, etc

#LI-RH1

About the Role: 

This is a program management role focused on end-to-end product launch execution and roadmap governance—not product or engineering ownership. You’ll coordinate across Product, Marketing, Sales, and Customer teams to drive launch readiness and alignment.

You’ll also own and optimize Aha! Roadmaps, quickly becoming a power user and enabling adoption across teams. Success in this role means managing multiple cross-functional initiatives and ensuring launches are delivered on time, with strong alignment on scope, resources, and outcomes.

What You'll Do: 

• Lead end-to-end product launch execution: planning, readiness reviews, stakeholder coordination, post-launch measurement, and process improvement
• Design and standardize launch frameworks, processes, templates, and KPIs across product lines
• Become an Aha! Roadmaps administrator: configure workspaces, create custom views/reports, manage integrations, train users, drive adoption
• Own roadmap governance cadence and ensure alignment across product teams and business units
• Develop and maintain standardized roadmap, portfolio, and launch dashboards for leadership visibility
• Manage the Product Master (catalog of offerings), including lifecycle tracking and portfolio rationalization
• Track dependencies, risks, timelines, and deliverables across multiple concurrent launches
• Facilitate launch readiness reviews and provide executive-level status reporting
• Influence stakeholders at all levels without direct authority
• Mentor others on product operations and launch management best practices

What You'll Bring: 

• Required: Hands-on experience with roadmap/portfolio management tools such as Jira Advanced Roadmaps, Planview, ProductPlan, or similar platforms (you have configured views, created reports, and trained users)
• Required: Onsite work in Krakov, Poland once per month
• Bachelor's degree in business, marketing, operations, or related field (or equivalent experience)
• 5–8 years of program/project management, go-to-market operations, or product operations experience in a B2B SaaS or technology company
• Proven track record leading complex, cross-functional product launches from planning through post-launch measurement
• Strong facilitation, influencing, and executive communication skills
• Highly organized and process-oriented with ability to manage multiple concurrent programs
• Analytical mindset with ability to define metrics and translate insights into action
• Fast learner who can quickly master new tools and become a subject-matter expert

Responsibilities

We are looking for an exceptional Customer Success Manager  to join our growing Commercial Customer Success team. In this role, you will be involved in working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform.  You will also be responsible for the success of an assigned set of customer onboardings in a timely and productive manner.

In this role, you will also be responsible to:

• Develop and maintain strategic business relationships with customers to drive adoption and retention.
• Provide technical Workato product expertise.
• Be the expert in deployment models and governance structures and share best practices from a business and technical perspective.
• Educate People, Marketing, Sales, Customer and Finance Operations on the business value achieved through automating their processes.
• Develop and implement processes and programs to increase usage of the product within the current group and drive cross sell opportunities within other groups.
• Actively coach and mentor the broader CSM team, contributing to overall team development
• Serve as the primary point of escalation when customer issues arise, troubleshoot, and ensure quick resolution.
• Provide quantitative/qualitative analysis to inform team decision-making and product roadmap.
• Become the trusted customer advisor and be the customer advocate within Workato.
• Be available to work Australia Hours 

Requirements

Qualifications / Experience / Technical Skills

• BS or equivalent education
• 5+ years of experience in consulting, customer success management and technical account management. Prior experience as a Account Executive, Senior Member of a large consulting firm or CSM in SaaS/iPaaS preferred
• Experience in Integration and/or business automation.
• Understanding of large complex businesses with many stakeholders.
• Awareness of each of the following roles day to day processes and expertise in several; People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations.
• Comfortable operating with revenue targets.
• Impressive track record of high customer retention and growth.
• Strong sense of customer empathy and customer-centrism.
• Excellent interpersonal and communication skills.
• Strong problem solving and analytical thinking.
• Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments.
• A passion for and belief in the power of automation to drive business value.
• Prior Experience in Digital Transformation preferred.
• Experience in Integration and/or business automation.

Soft Skills / Personal Characteristics

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations.
• Highly organized, able to manage many projects concurrently.
• Issue management and resolution-focused.
• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact; we want company builders.
• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set.
• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.
• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly.
• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

Job Req ID: 2658

About the Role

Workato is looking for a Principal Technical Architect, AI to join as a Field Specialist operating at the intersection of applied AI engineering and customer-facing technical strategy. This is a dual-mandate role with an approximately equal split:

Mandate 1 – AI Field Specialist (Customer-facing): You will work directly with enterprise customers and prospects in pre-sales and post-sales engagements to define and architect their AI strategies on Workato. This includes designing agentic automation solutions, advising on the latest approaches and best practices, scoping AI agent implementations, and helping customers move from proof-of-concept to production-grade autonomous systems.

Mandate 2 – Agentic CS Platform (Internal initiative): You will be a core architect and developer on Workato's autonomous Customer Success agent initiative, a production-grade system that captures complete customer context to support reasoning, and compounds intelligence over time. You will own the agent and memory architecture, evals and learning loop, and autonomy framework that power this system.

This is a role for someone who builds agentic systems to orchestrate LLMs into reliable, auditable, enterprise-grade agent architectures, and who can articulate that vision to a customer CIO and technical leaders as fluently as they can implement it in code.

Workato has a positive, diverse, and collaborative culture; we look for people who are curious, inventive, smart, hardworking, and who work to be a little better every day.

Responsibilities

AI Field Specialist

• Support as an expert AI architect in strategic enterprise engagements: roadmapping customer AI agent use cases and delivering technical deep-dives that demonstrate Workato's agentic capabilities.
• Lead architecture workshops with enterprise customers to define their AI automation strategy, including agent design, integration patterns, and governance frameworks.
• Advise customers on applied AI best practices: prompt engineering and agent orchestration patterns, evaluation and testing strategies for agent systems, confidence calibration, human-in-the-loop design, and continuous learning loops.
• Build reusable technical assets, such as reference architectures, solution blueprints, demonstration environments, and best-practice documentation, that enable the broader field team to position AI solutions.
• Develop and deliver technical collateral: architecture white papers, webinars, blog posts, conference talks, etc. that establish Workato's thought leadership in agentic automation.
• Partner with Product and Engineering to feed field insights back into the platform roadmap, ensuring customer-facing AI capabilities evolve based on real deployment patterns.
• Support global strategic accounts across the US, EMEA, and APAC geographies as needed for critical engagements.
• May require up to 20% global travel.

Agentic CS Platform

• Architect and implement core subsystems of the autonomous CS agent platform, including memory layers, the agent orchestration layer, and the decision trace architecture.
• Design and build a Customer Knowledge Graph as a structured, semantic network that models customers, users, policies, decisions, and operational artifacts as interconnected entities and relationships, enabling queryable representation of contextual states, and policy evaluations for governance, traceability, and decision optimization.
• Implement the confidence-based autonomy framework, including precedent matching, confidence scoring (precedent match, pattern recognition, data completeness, policy clarity), and policy-governed escalation routing.
• Define and design infrastructure architecture to ensure optimal performance and latency.
• Take scalable technology selection decisions.
• Establish evaluation frameworks: define metrics for decision quality, context accuracy, and learning velocity (autonomous threshold increases month over month).

Requirements

Qualifications & Experience

• B.Tech/BE or higher in Computer Science, Engineering, or related field. 
• 15+ years of total relevant experience in enterprise software architecture, design, and implementation.
• 8+ years of hands-on experience with Integration Platforms (MuleSoft, TIBCO, Oracle SOA, webMethods, or similar). Deep familiarity with iPaaS architecture patterns is essential.
• 2+ years of applied AI/Agents engineering experience, specifically in building systems that leverage LLMs and agent frameworks, orchestrating them into production applications.

Applied AI & Agent Architecture (Must-Have)

• Hands-on experience designing and building AI agent systems: multi-step reasoning pipelines, tool-use orchestration, and autonomous execution frameworks.
• Working knowledge of Python agent frameworks such as LangGraph, Claude Agent SDK, or equivalent. LangGraph experience with persisted state and human-in-the-loop patterns is strongly preferred.
• Experience with graph database design and implementation: entity modeling, relationship extraction, graph querying, and using graph structures for contextual retrieval. Neo4j/NetworkX equivalent experience is a plus.
• Practical experience with RAG architectures, vector databases, embedding strategies, and hybrid retrieval (vector + structured + graph).
• Understanding of evaluation and testing for AI systems: building evals, measuring agent quality, confidence calibration, A/B testing of prompts/pipelines, and regression testing for non-deterministic outputs.
• Familiarity with prompt engineering at production scale: structured prompting, chain-of-thought patterns, output parsing, retry/fallback strategies, and prompt versioning.
• Experience with observability for LLM systems: tracing, token/cost monitoring, and latency profiling. Familiarity with Langfuse, LangSmith, Phoenix, or similar tools.
• Experience with MCP (Model Context Protocol) standards for LLM-to-system integration.

Integration & Enterprise Architecture (Must-Have)

• Strong expertise in enterprise integration patterns: event-driven architectures, microservices orchestration, pub/sub messaging, and data synchronization.
• Deep working knowledge of APIs: RESTful, SOAP, webhooks, and data formats (JSON, XML).
• Experience with cloud platforms (AWS, Azure, or GCP) and cloud-native services (Lambda/Functions, DynamoDB, Kafka/Kinesis, S3).
• Familiarity with enterprise applications: Salesforce, ServiceNow, SAP, Workday, NetSuite, or similar. Understanding how these systems participate in agentic workflows.
• Understanding of enterprise security and governance requirements: OAuth, SSO, data residency, SOX compliance, audit trails, and role-based access control.

Nice-to-Have

• Background in Customer Success platforms (Gainsight, ChurnZero) or CRM architecture.
• Prior experience in a customer-facing technical role (Solutions Architect, Field CTO, Technical Account Manager, or Pre-Sales Engineer) at a SaaS or platform company.
• Contributions to open-source AI/agent projects or published technical content in the applied AI space.

General Soft Skills

• Exceptional ability to communicate complex AI and architecture concepts to diverse audiences: from engineering teams to C-level executives: adapting depth and vocabulary to the room.
• Strong consultative instinct: able to listen to a customer's business problem, decompose it into architectural components, and propose a credible path forward in real-time.
• Entrepreneurial mindset with comfort operating in ambiguity: this role spans an internal build and an external advisory function, and requires someone who can context-switch and self-prioritize.
• Collaborative by default: able to work across Product, Engineering, Customer Success, Sales, and Marketing without needing formal authority.
• Excellent written communication: able to produce architecture documents, white papers, and technical briefs that are clear, precise, and persuasive.
• Fast learner who stays current with the rapidly evolving AI agent ecosystem and can distill emerging patterns into practical guidance.

(REQ ID: 2216)

Responsibilities

We are seeking a hands-on, detail-oriented Solutions Engineer to join our Solution Consulting team and support demo and proof-of-value (PoV) environments for sales, marketing, and customer success initiatives. You will collaborate with solutions architects, product managers, and developers to ensure that lab infrastructure is robust, secure, and aligned with real-world use cases.

In this role, you will be responsible to:

Pre-Sales & Technical Engagement

• Partner with AEs, Solution Architects, and cross-functional teams to deliver tailored platform demonstrations, manage POC engagements, and respond to RFI/RFP requests — driving technical sales cycles to completion.Collaborate with Customer Success to ensure seamless solution delivery and a positive post-sale customer experience.

Demo Environment & Infrastructure

• Design, deploy, and maintain virtual and physical lab environments across hybrid cloud and on-premise platforms (VMware, KVM, AWS, Azure, GCP), ensuring availability, security, and alignment with the latest product releases.Develop and maintain automation scripts (PowerShell, Python, Bash, Ansible, Terraform) and reusable components to streamline environment provisioning and accelerate field team deployments.

Collaboration & Enablement

• Work cross-functionally with Solution Architects, Product Managers, and Field Engineering to ensure demo content reflects current product capabilities and best practices.Maintain comprehensive documentation and troubleshooting guides, providing ongoing guidance and support to field teams on demo setup and usage.

Requirements

Qualifications / Experience / Technical Skills

• 2–4 years of experience in systems engineering, presales, back office support, deve ops, IT infrastructure

• Familiarity with infrastructure automation tools (e.g., Ansible, Terraform, Packer).

• Familiar with APIM, Integration, and Data Integration platforms (Boomi, Workato, Mulesoft)

• Basic scripting skills in Python, Ruby, PowerShell, or Bash.

• Experience managing cloud-based resources (e.g., AWS EC2, Azure VM).

• Strong problem-solving skills and the ability to work independently.

Preferred:

• Experience with CI/CD pipelines and version control (e.g., GitLab CI, GitHub Actions).

• Familiarity with containerization technologies (e.g., Docker, Kubernetes).

• Experience working with demo platforms or technical enablement teams.

• Understanding of enterprise software architectures and APIs (REST, gRPC).

Soft Skills / Personal Characteristics

• Strong written and verbal communication skills to collaborate effectively across technical and non-technical teams.

• Able to translate technical requirements into actionable lab builds.

• Highly organised, with the ability to manage multiple concurrent tasks or environments.

• Comfortable working in fast-paced and collaborative settings.

Responsibilities

We are seeking an exceptional Staff Automation Engineer to design and implement innovative solutions that empower our Product, Engineering, and Customer Success teams to move faster, build smarter, and deliver more value to our customers.

You’ll work at the intersection of SaaS, cloud platforms, and automation—provisioning and managing cloud resources, developing tools for seamless operations, and automating critical infrastructure processes. Your expertise will help incubate new projects, streamline CI/CD, and ensure our environments are secure, scalable, and reliable.

If you thrive in a collaborative, fast-paced environment and love solving complex challenges with technology, this is your opportunity to make a real impact. Join us and help drive the next generation of cloud automation at Workato!

In this role, you will also be responsible to:

• Lead end-to-end cloud infrastructure automation projects aligned to business requirements — owning architecture, delivery, and outcomes across the full project lifecycle, to drive operational efficiency, scalability, and reliability in the business.

• Design challenging, enterprise-grade automation architectures spanning multi-system integrations, event-driven workflows, and infrastructure provisioning pipelines.

• Architect and implement cloud infrastructure for project incubation, including provisioning cloud accounts, deploying services, automating CI/CD pipelines, and enforcing security best practices.

• Design and automate infrastructure-related processes to drive operational efficiency, scalability, and reliability.

• Partner closely with stakeholders across product, security, engineering, operations, and business leadership to translate needs into technical solutions, communicating trade-offs clearly to both technical and executive audiences.

• Drive cross-functional project execution — anticipate risks early, remove blockers, and keep delivery moving without sacrificing scalability or quality.

• Design, build and enhance tools for efficient management and monitoring of cloud services and resources. These tools will be used by Product, Marketing, and Field teams to create and maintain connectors, build POCs, and impactful demos.

• Mentor and elevate peer engineers through design reviews, hands-on coaching, and knowledge transfer on complex cloud infrastructure topics.

• Set the technical bar for the team by championing best practices in solution design, documentation, governance, and continuous learning.

• Continuously evaluate and adopt new technologies, tools, and Workato features to enhance automation capabilities and infrastructure operations.

Requirements

Qualifications / Experience / Technical Skills

Required:

• 7+ years of hands-on experience delivering end-to-end automation and cloud infrastructure projects — from requirements through production deployment.

• Demonstrated experience managing full project lifecycles: scoping, architecture, stakeholder alignment, delivery, and post-launch iteration.

• Track record of delivering complex, multi-system integrations in cross-functional environments involving Engineering, Product, and business stakeholders.

• Experience working with CI/CD pipelines and IaC tools (Terraform, CloudFormation) in real production environments, not just prototypes.

• Proven experience designing, building, and maintaining automation solutions for cloud infrastructure (AWS, Azure, GCP, or similar), including CI/CD pipelines, infrastructure provisioning, and SDLC best practices.

• Strong hands-on knowledge of cloud architecture, networking, and security best practices.

• Hands-on experience with iPaaS, workflow automation, or low-code/no-code integration platforms; Workato experience strongly preferred.

• Excellent communication and stakeholder collaboration skills — able to translate technical complexity for both engineering and business audiences.

• Strong technical documentation skills for solutions, architectures, and operational processes.

Ideal:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.

• Experience mentoring engineers and driving adoption of engineering best practices at team level.

• Workato platform certification or demonstrated advanced proficiency.

• Experience with process orchestration tools implementing integration projects involving complex enterprise systems (e.g., SAP, Oracle, Dynamics) and cloud business apps (e.g., Workday, NetSuite, Salesforce).

• Certifications in major cloud platforms (AWS Certified Solutions Architect, Azure Solutions Architect, etc.).

• Background in enterprise architecture and solution design patterns (e.g., SOLID, DRY, KISS).

• Familiarity with security automation, policy-as-code, and cloud governance frameworks.

• Experience integrating cloud infrastructure with business systems (e.g., ITSM, CRM, ERP) via APIs and connectors.

Soft Skills / Personal Characteristics

• Collaboration & Stakeholder Partnership: Has worked across Engineering, Product, Customer Success, and business teams on real, end-to-end projects — knows how to align stakeholders, navigate competing priorities, and keep delivery moving.

• Communication: Communicates complex technical concepts clearly and confidently to both technical and non-technical audiences — in written docs, design reviews, and stakeholder presentations.

• Ownership & Initiative: Takes end-to-end accountability for project outcomes — from ambiguous requirements to delivered solution — without needing direction or hand-holding.

• Adaptability: Has navigated changing requirements, shifting priorities, and technical unknowns mid-project and delivered anyway.

• Influence & Leadership: Drives technical decisions and best practices through expertise and credibility; mentors peers and elevates team capability.

(REQ ID: 2732)

About the Role: 

Zenoti is seeking an experienced, highly skilled CORPORATE COUNSEL with 5-6 years of legal experience in the SaaS / technology industry, specializing in negotiating enterprise-level and procurement agreements, to support and scale our global commercial operations. This role will focus on negotiating and managing SaaS and procurement contracts, partnering closely with Procurement, Finance, and other cross-functional teams to enable business growth while managing legal risk. 
The ideal candidate brings deep experience in enterprise SaaS contracting, strong business acumen, and a collaborative mindset. 

Key Responsibilities: 

• Lead negotiation and drafting of enterprise-level Master Services Agreements (MSAs), SaaS subscription agreements, statements of work (SOWs), NDAs, purchase orders, order forms, reselling/partner agreements, and other commercial contracts. 

• Provide hands-on legal support for SaaS vendor contracts, including technology, software, and tools procured by internal team. 

•  Partner closely with Procurement and Finance to ensure risk mitigation, alignment with budgetary requirements, and seamless onboarding of vendors 

• Negotiate and advise on security exhibits, DPAs (Data Processing Agreements), SLAs, and related privacy and data protection terms. 

• Provide strategic legal advice to senior leadership on commercial transactions and business initiatives. 

• Support and structure partnership and strategic agreements to achieve the best commercial outcomes for the company. 

• Collaborate with cross-functional stakeholders including Sales, Product, Security, Finance, and Procurement. 

• Structure, negotiate, and finalize partnership, reseller, and channel agreements, ensuring commercial advantage and alignment with company strategy. 

• Help build scalable contracting processes, templates, playbooks, and negotiation guidelines to reduce time-to-contract. 

• Identify legal risks and propose pragmatic solutions aligned with company goals. 
   

Qualifications: 

• Law degree from an accredited institution, LL.M in corporate law is a plus. 

• 5-6+ years of post-qualification experience, preferably in-house at a SaaS or technology company. 

• Demonstrated experience negotiating complex enterprise technology contracts. 

• Strong understanding of SaaS business models.
• Prior experience supporting sales, procurement, and finance teams. 

Skills and Competencies 

Technical Skills 

• Expertise in commercial contracting, including complex MSAs, Professional Service Agreements, Reseller/Partner Agreements. 

• Familiarity with data privacy, security requirements, and regulatory compliance relevant to SaaS industry.  

• Strong Drafting, redlining, and risk-analysis abilities. 

Business and Soft Skills 

• Strong commercial and strategic mindset combined with integrity and a pro-active and responsible approach to the role of an in-house counsel. 

• Strong analytic skills to identify risk, evaluate associated risk mitigation actions and clearly summarize complex topics and needs. 

• Strong interpersonal skills to collaborate effectively with cross-functional teams. 

• Excellent communication skills (written and verbal). 

• Proven ability to manage multiple priorities in a fast-paced, high-growth SaaS environment. 

• Curious and investigative approach to matters, daring to ask the right questions and look into details. 

• Ability to work independently 

• Collaborative approach working closely together with stakeholders from legal, operational and management. 

• Interested in understanding our business and developing relationships with people from all levels of legal and operational teams. Demonstrated ability to influence and work effectively with global teams at all levels (including senior leadership) within a highly matrixed organization.  

• High level of professionalism and emotional intelligence 

• High degree of ownership, responsiveness, and a proactive problem-solving mindset. 

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE ROLE:

As an Engineering Manager at Tide,

• You’re an experienced Engineering Manager with strong technical and people-leadership skills, comfortable operating at scale and driving impact through well-designed platforms.
• You’ll lead the engineering delivery of our subscriptions platform across multiple markets, owning the technical direction and execution of systems that power subscription creation, pricing, lifecycle managements. You’ll focus on building scalable, resilient, and extensible platform capabilities that support growth and evolving business needs.
• You’ll manage and develop a team of engineers, setting clear technical standards and fostering a culture of ownership and continuous improvement. Partnering closely with Product and stakeholders across the business, you’ll turn product strategy into reliable platform solutions and ensure high-quality delivery across the full subscription lifecycle.
• You’ll be part of the Member Engagement Marketing (MEM) engineering group, working closely with Billing, Payments, Marketing, Data, and Finance teams. Together, you’ll deliver a robust and transparent subscriptions platform that enables seamless member experiences and long-term value.

WHAT WE ARE LOOKING FOR:

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java. 
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases. 
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly.
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production.
• A technical hands on leader who is in the details of what the team is working on day to day.
• Experience leading teams
• Experience directly managing people.

OUR TECH STACK:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management 

WHAT YOU’LL GET IN RETURN:

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

ABOUT THE TEAM:

Wealth Services is a fast growing global product area at the heart of Tide’s long-term member value strategy. Our mission is to help SMEs and sole traders grow and manage their money more effectively through market-leading savings, deposits, and investment solutions. By building a trusted, unified wealth platform integrated directly into Tide’s business account experience, we aim to become the primary hub where small businesses manage liquidity, build reserves, and grow their financial wellbeing.

The Wealth Services division encompasses savings accounts, investment products, deposit optimisation, cash management tools, and key partnerships with banking and investment providers. We are in the early stages of the journey, with strong traction and a large, underserved SME market ahead. Over the next three years, we expect to scale deposits, AUM, and product coverage significantly, expand internationally (initially India, Europe, and the UK), and build a high-performing, multidisciplinary team to deliver long term growth and profitability.

ABOUT THE ROLE: 

We are seeking an entrepreneurial, visionary VP of Wealth Services to define and scale Tide’s end to end wealth proposition. You will be the business, commercial, and product owner for the division, holding full P&L accountability and shaping the strategic roadmap that accelerates deposit growth, expands AUM, and delivers a best-in-class wealth experience for SMEs.

Partnering with the dedicated VP of Engineering for the domain, you will lead product management, commercial operations, and go to market functions for Wealth Services. You will build the team, drive innovation, ensure regulatory robustness, and unlock international opportunities — all while delivering a seamless, trusted member experience.

As VP of Wealth Services responsibilities will include:

• Strategic Leadership & P&L Ownership: 
  • Define the long-term vision, strategy, and operating model for Wealth Services across savings, deposits, investments, and future adjacent offerings.
  • Own full P&L accountability, driving aggressive growth in deposits, AUM, revenue, and profitability.
  • Balance short term commercial impact with long term scalability, compliance, and member value.
• Team Building & Leadership: 
• Build, mentor, and lead a high performing, multidisciplinary team spanning product, commercial, operations, and go to market roles.
• Scale the organisation from early-stage foundations to a world-class 50+ person division over time.
• Foster a culture of innovation, data driven decision making, accountability, and customer centricity.
• Product Strategy & Development: 
• Lead the full product lifecycle across multiple channels (app, web, partner integrations), from concept to launch to optimisation.
• Expand Tide’s wealth product suite, including savings accounts, deposit products, investment wrappers, cash management tools, and partner-led investment offerings.
• Ensure robust regulatory and compliance frameworks underpin every release, in collaboration with legal, risk, and compliance teams.
• Commercial & Go to Market Ownership: 
• Develop and execute comprehensive go to market, pricing, and monetisation strategies for all wealth products.
• Drive customer acquisition, deposits growth, engagement, retention, and cross sell effectiveness.
• Oversee strategic partnerships with banking, investment, and infrastructure providers.
• Operational Excellence: 
• Establish and scale efficient processes for onboarding, servicing, reconciliations, risk management, treasury interactions, and customer support.
• Ensure world class reliability and customer experience across all wealth journeys.
• International Expansion: 
• Lead Wealth Services’ expansion into new regions, tailoring products and partnerships to local regulatory and market needs (initial focus: India, Europe, UK).
• Build localisation and compliance strategies to support scalable international growth.
• Cross-Functional Collaboration: 
• Work closely with Engineering leadership to align commercial and technical roadmaps.
• Collaborate with Marketing, Finance, Risk, Legal, Member Support, and central Product & Engineering teams to execute the division’s strategy end to end.
• Influence executive stakeholders and represent Wealth Services in senior leadership forums.
• Data Driven Decision Making: 
• Use analytics, segmentation, experiments (A/B, MVT), and forecasting to inform priorities and optimise performance.
• Monitor and manage key commercial and product metrics (deposits, activation, AUM, retention, product NPS, cost-to-serve).
• Market & Customer Insight: 
• Maintain deep understanding of SME financial behaviour, market competitors, regulatory changes, and emerging wealth technologies.
• Translate insights into differentiated solutions that deliver long term value to members.

WHAT WE ARE LOOKING FOR:

• Proven leadership track record in high growth organisations, ideally within fintech, banking, or wealth management.
• Deep domain expertise in savings, deposits, treasury linked products, or investment solutions — with a strong grasp of regulatory frameworks.
• Ability to translate deep investment experience into simple products for MSME.
• Demonstrable experience scaling a product or business line, ideally with full P&L ownership and commercial accountability.
• Strong product leadership skills, having overseen end to end delivery across discovery, build, launch, and optimisation.
• Commercially astute, with experience defining pricing, modelling economics, structuring partnerships, and driving sustainable revenue growth.
• Exceptional leadership and team building ability, with a history of growing and mentoring high performing teams.
• Highly analytical, adept at using data to guide prioritisation, experimentation, and commercial decision making.
• Outstanding stakeholder management and communication skills, able to influence at all levels.
• Innovative and customer obsessed, with a bias for execution and continuous improvement.
• Resilient and adaptable, thriving in a dynamic, fast scaling environment.

WHAT YOU’LL GET IN RETURN:

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Competitive Compensation – Competitive salary and share options.
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office.
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

#LI-AC1 #LI-Remote #LI-Hybrid

About the Role

We are seeking a Marketing Science Analyst II to join our Marketing Analytics team in Hyderabad. In this role, you will partner with paid media, growth, and cross-functional teams to measure and optimize marketing performance across digital and offline channels. You will play a key role in campaign measurement, attribution, experimentation, and reporting—translating complex data into actionable insights that drive business growth.

This position is ideal for a highly analytical professional with hands-on marketing analytics experience who is ready to take ownership of measurement frameworks while collaborating across a global organization.

Responsibilities

Campaign Measurement & Attribution

• Support the tracking and reporting of campaign performance by compiling relevant KPIs and spend data. 
• Assist in incrementality testing efforts and contribute to A/B test setup and execution for marketing initiatives. 
• Help evaluate performance using MMM inputs, basic channel lift analysis, and cross-channel measurement frameworks.

Performance Analytics & Optimization

• Track and report key performance metrics including Signups, CAC, CPFT, and payback periods.
• Conduct deep-dive analyses to identify performance drivers and optimization opportunities.
• Assist in maintaining regular campaign reporting across lines of business.
• Develop and refine audience segments for targeted paid campaigns, leveraging data insights to enhance performance

Data Analysis & Reporting

• Write complex SQL queries to analyze large datasets (millions to billions of records).
• Build and maintain dashboards in Tableau (or similar BI tools) to support stakeholder reporting needs
• Collaborate with analytics engineering teams to improve data quality, pipelines, and reporting processes.

Experimentation & Insights

• Assist in executing the test roadmap aligned with marketing goals.
• Apply basic statistical methods to evaluate experiments and measure performance impact.
• Support the translation of findings into clear insights and actionable recommendations.
• Support MMM modeling efforts within Marketing Science by contributing to data inputs and assisting in the interpretation of model outputs for marketing measurement

Cross-Functional Collaboration

• Work closely with PMUA, GTM, Analytics, and Data Engineering teams to align on KPIs and measurement standards.
• Maintain documentation and support alignment across teams.
• Contribute to bi-weekly insights decks and leadership reporting.

About You

• 2+ years of experience in marketing analytics, data analytics, or a related quantitative field.
• 2+ years of experience writing complex SQL queries and working with large datasets.
• Experience with marketing attribution, paid media analytics, and performance measurement.
• Familiarity with marketing tools such as Google Analytics, Braze,Singular, Mixpanel  or similar platforms.
• Strong understanding of:
• Descriptive statistics
• Experimental design and A/B testing
• Key marketing KPIs (CAC, LTV, ROAS, retention)
• Familiarity with statistical methods and exposure to data science techniques (e.g., regression, experimentation, MMM) in a marketing analytics context.
• Experience with BI tools such as Tableau, Power BI, or similar.
• Strong communication skills with the ability to translate complex data into clear, actionable insights.
• Proven ability to collaborate across cross-functional and global teams.
• Bachelor’s degree in Statistics, Computer Science, Engineering, or a related quantitative field.

Good to Have

• Experience with cloud data warehouses such as Snowflake or Redshift.
• Exposure to Marketing Mix Modeling (MMM) or advanced attribution modeling.
• Experience with analytics engineering tools such as Databricks.
• Exposure to automation of marketing reporting pipelines.

A Day in the Life

• Analyze campaign performance across paid social, search, display, and offline channels.
• Evaluate incrementality tests and provide recommendations on budget allocation.
• Build dashboards and automated reports to scale insights delivery.
• Partner with marketing leads to refine KPIs and measurement frameworks.
• Deliver insights to leadership through structured storytelling and data visualization.
• Contribute to sprint planning and collaborate with global stakeholders to drive high-impact analytics initiatives.

About the role

Crunchyroll is growing and evolving, presenting unique challenges and opportunities to support millions of anime fans worldwide. The Fan Experiences team provides seamless help to our partners and internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans.

As a Principal Software Engineer, you'll work on architecting and developing critical consumer-facing applications at scale. You will own technical engagements and be the key driver in finding creative/innovative solutions that lead Crunchyroll’s experiences to the next level.

In this role, you will have the opportunity to lead projects that require close collaboration with other teams like Product, Engineering, Business Development, Program Management, and Marketing. You'll play a key role in improving existing operations, defining and commercializing new solutions, bridging product gaps, automating partner operations, and taking new initiatives from conception to successful deployment. You will lead and develop prototypes and an MVP for testing and deployment of new systems

In the role of Principal Software Engineer, you will report to the Senior Director, Fan Experiences. We are considering applicants for the location of Hyderabad, India.

What We’re Looking For

• Bachelor's degree in Computer Science or equivalent practical experience.
• 15+ years of software engineering experience across large-scale distributed or cloud-native systems
• Hands-on expertise with AWS or GCP, cloud-native architectures, serverless services, and distributed systems
• Strong development experience in Node.js/TypeScript or similar languages
• Ability to influence and lead technical direction across multiple teams without direct authority
• Excellent problem-solving ability and comfort operating in fast-paced, ambiguous environments
• Strong communication skills and ability to shape engineering decisions across the organization

About the Team

The Fan Experiences team at Crunchyroll plays a pivotal role in enhancing and expanding our users' experiences. We collaborate extensively with a diverse network of partners to integrate, test, deploy, and improve the Crunchyroll streaming application, content discovery APIs, and billing integration APIs throughout the device lifecycle, using Crunchyroll tools and data. Our primary objective is to drive growth, open new acquisition channels, and optimize the scope and quality of our services. Situated at the intersection of technology and business, we are dedicated to continually delivering experiences that delight anime fans worldwide.

About the role

Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The AI/ML team provides seamless help to our internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans.

• Lead and mentor a team of data scientists focused on developing and deploying ML solutions including GNNs, LLM-based applications, and fraud detection models.
• Define and drive the roadmap for AI/ML initiatives across Crunchyroll’s product and platform ecosystem.
• Guide the development of robust ML pipelines and infrastructure, working closely with data engineering, software engineering, and DevOps teams.
• Establish best practices for experimentation, model evaluation, A/B testing, and continuous learning in production environments.
• Work with stakeholders across business, marketing, security, and content teams to identify AI opportunities and translate them into actionable projects.
• Ensure responsible AI/ML development by emphasizing model interpretability, performance, and fairness.
• Own operational metrics around model impact, latency, cost, and system scalability.
• Foster a strong team culture centered on innovation, curiosity, collaboration, and continuous learning.

About You

We get excited about candidates, like you, because...

• Bachelor's or Master's in Computer Science, Statistics, Data Science, or a related quantitative field.
• 8+ years of industry experience in data science or applied ML, with 4+ years of people leadership experience.
• Proven track record of delivering production ML systems that solve real-world business problems.
• Deep knowledge of ML/AI frameworks (e.g., PyTorch, TensorFlow, HuggingFace) and experience with applied NLP, GNNs, GraphRAG, and embeddings.
• Experience building systems leveraging Graph Databases, Vector Stores (e.g., FAISS, Pinecone), and cloud-native ML stacks (SageMaker, Databricks, etc.).
• Strong technical leadership, with the ability to direct teams to develop optimal ML solutions and guide research-to-production lifecycle.
• Excellent communication and stakeholder management skills; able to translate between business and technical worlds.
• A passion for building high-performing teams, mentoring others, and fostering a learning-first environment.

About the Team

The R&D team is dedicated to developing, testing, and validating robust and scalable machine learning models that drive business objectives. Our focus includes enhancing operational processes through AI/ML solutions, such as trend analysis, anomaly detection, and the deployment of large language models (LLMs) for tasks like querying system health. Another major focus area is preserving, and improving customer experience and retention. We closely work with our stakeholders to ensure AI/ML objectives are clearly defined.

What’s the opportunity?
As part of the CX Operations team, you will be entrusted with the responsibility of enabling operational excellence for our Customer Success organization. You will work closely with CS leaders, cross-functional teams, and project owners to identify, implement, and track key initiatives that enhance customer outcomes, retention, and experience. Your work will drive the operational rhythm, improve processes, and ensure CS teams have the insights, tools, and governance they need to deliver value consistently.

What will I be doing?

• Partner with Support leaders to define operational KPIs, build frameworks to measure success, and lead reporting initiatives
• Map out key Support processes and tools, and identify areas for automation, standardization, and optimization
• Work with data and insights teams to develop Power BI dashboards that provide real-time visibility into Supp performance
• Drive the operational cadence of QBRs, customer reviews, renewals, and risk management programs
• Ensure accurate and updated documentation of Support processes, policies, and handbooks
• Identify and close gaps in process implementation across customer journey stages (onboarding, adoption, expansion, and renewal)
• Design and implement audit processes for Support programs to drive accountability and track improvement over time
• Champion cross-functional collaboration with Success, Product, and Revenue Ops teams to align on customer goals

What skills do I need?

• 10+ years in Customer Success Operations, Business Operations, or equivalent roles
• Proven experience building and scaling CS Ops frameworks, cadences, and governance models
• Strong knowledge of SaaS metrics (churn, expansion, NRR, health score) and customer journey tracking
• Certified Lean Six Sigma Green Belt (or higher)/ MBA in Operations with working knowledge of Lean Six Sigma principles
• Ability to synthesize complex data into actionable insights and influence decision-making at senior levels
• Strong program management and process improvement skills
• Ability to work independently and collaborate with global cross-functional teams

Desirable Requirements:

• Experience in a customer-facing CS or account management role
• Familiarity with Gainsight, Salesforce, Jira, or similar CS tech stack
• Experience using Power BI
• Project management experience (PMP/Agile certifications a plus)

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry
• Work with a dynamic and diverse team that values collaboration, creativity, and growth
• Opportunity to lead impactful initiatives and shape the global success of Zenoti’s Customer Success function
• Attractive compensation and benefits
• Medical coverage for yourself and your immediate family
• Access to regular yoga, meditation, breathwork, and stress management sessions — with family access too
• Regular social activities and opportunities to give back through social work and community initiatives

What’s the opportunity?

As part of the CX Operations team you would be entrusted the responsibility of collaborating with the business leaders and the project teams to track key performance metrics as we strive for effortless onboarding of our customers while enhancing the customer experience. You will be playing a pivotal role in maintain the drum beat of project cadence and focus on quality by leveraging the vast data available across multiple systems.

What will I be doing?

• Utilize data analytics and performance metrics to identify areas for improvement and track the impact of continuous improvement initiatives
• Help develop and maintain key performance indicators (KPIs) to measure success and drive data-driven decision-making
• Work with the data and insights team to translate the Business Unit’s reporting requirements onto PowerBi dashboards.
• Mapping of processes and tools to deploy solutions and measure improvements
• Identify gaps in process implementation and recommend solutions to ensure a seamless customer experience
• Process Documentation and updating existing SOPs. 

What skills do I need?

• 12+ years in Professional Services Operations or similar roles
• Ability to set strategy, creativity, and management skills to deliver on that strategy
• Certified Lean Six Sigma Green Belt (or higher)/ equivalent process improvement methodology certification/ MBA in Operations with working knowledge of Lean Six Sigma
• Ability to lead and influence others
•  Ability to work with and influence stakeholders at senior levels of the organization

Desirable Requirements:

• Compelling communication skills
• Project Management experience
• Working Knowledge of PowerBi
• Exposure to PSA tools

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
• Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
• Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
• Attractive compensation. 
• Medical coverage for yourself and your immediate family. 
• Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.  
• Regular social activities, and opportunities to give back through social work and community initiatives. 

Berkadia Services India Pvt Ltd

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       Integrity is Everything I We Take the Long View I We believe People Matter I We Stand for Excellence I

We Love our Jobs I We Innovate

Job Description

Position – Process Expert

Department – Corporate Communications

Positions - 1

Location – Hyderabad

Reports to – Senior Manager, Corporate Communications

Shift – 11:00 AM to 8:00 PM

Job summary:

 A Corporate Communications Process Expert is responsible for designing, optimizing, and governing the end‑to‑end communications processes that enable effective internal and external communications deliverables across the India platform. This role ensures that communications is qualitatively reviewed, workflows adhered to, best tools leveraged, and governance frameworks are streamlined, measurable, and aligned with corporate communications goals.

 Roles and Responsibilities:

1. Develop effective copy for email communications, newsletters, leader messaging, blogs, press releases, social media updates, announcements, website copy along with owning the content lifecycle. (creation →qualitative review → version control)
2. Define and enforce editorial standards, tone-of-voice, style guides, and brand usage across all communications mediums in the India offices
3. Define KPIs, monitor communication effectiveness, and apply data-driven insights to continuously improve processes to make measurable impact. (reach, engagement, readability, funnel conversion, sentiment, employee awareness).
4. Design creatives for internal and external communication assets to include infographics
5. Ability to produce and edit video content for both internal and external communication assets.
6. Participate in project initiatives and brainstorming sessions to support communication goals.
7. Plan, organise, coordinate and support companywide Communications led events, vendor management and employee engagement.
8. Have experience with Crisis Communications. Must have handled negative publicity, develop crisis plans, and mitigate damage.
9. Support external communications by enhancing the site’s corporate brand presence across social media platforms, internet, intranet ensuring all activities align with the organization’s strategic objectives and brand guidelines.

Qualifications, skills and competencies

1. Must be a Graduate with a degree in communications, or journalism, or public relations or relevant field with overall 6 to 8 years of experience in communications
2. Experience with communication analytics and reporting.
3. Must be a creative problem-solver with an ability to think big picture possibilities.
4. Knowledge of social media management, digital marketing and SEO practices.
5. Familiarity with the latest tools and platforms, including social media, content management systems
6. Adept in MS Office Applications: Word, Excel, Outlook, and PowerPoint
7. Must have knowledge of various AI design tools to include Canva

Perks & Benefits         

• Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include –
• Leaves: Berkadia offers a comprehensive leave policy that not only helps you to plan holidays and personal milestones, but also covers exigencies such as sickness and bereavement.
• Transportation: Berkadia offers free transportation to every employee, irrespective of their shift timings.
• Medical Insurance: Berkadia has an inclusive medical insurance policy that covers the family members of the employees, including parents.
• Learn while you Earn: Berkadia encourages employees to learn new skills by sponsoring degrees, certifications, training, and workshops.
• Wellness: Berkadia has an extensive wellness program that includes annual health check, eye checkup, dental screening, OPD reimbursement, and Employee Assistance Program.                   

 About us

Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients’ assets.             

Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other status protected under the law. To learn more about Berkadia, please visit https://berkadia.com/

For details about India operations, please visit https://berkadia.com/india/

Why us?

Here At Berkadia, We Believe People Matter.

In fact, our people are the heart and soul of everything we do. That’s why we employ the top CRE professionals in our industry, and make sure we invest in their personal development and training. With a focus on innovation and insights, we set the bar high – and keep it there – so that we provide best-in-class service for our clients.

Our culture, or Berkadia Way as we know it, encourages us to truly see people as people, with unique needs, challenges, and objectives. We take this into consideration when working with each other, engaging our clients, and supporting our communities. Thus, instilling a mindset that fosters our shared commitment to self-accountability helps us see our impact on each other and adjust our efforts accordingly.

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties, as necessary.

Requirements

What's the Opportunity?

We are looking for Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business. This team works 24x7x365 and so our consultants have to work at times when our customers need help. Applicants to this role will need to be flexible since their shift assignment will be based on the needs of our customers. Once assigned to a shift, we will work with you to ensure your hours are consistent over a long time horizon such that you can ensure a healthy life with good work-life balance.

What Will I be doing?

• Work with customers to help them solve issues they have with using Zenoti
• Own customer reported issues and see problems through to resolution
• Consult with customers to ensure their business operations run effectively on Zenoti
• Follow all defined processes in the team when working on issues
• Be part of the ticketing system and handle the client reported issues.
• Be proud of what you work on, obsess about the quality of the work you produce
• Influence the direction of the product by providing feedback about challenges customers have with using our product

What Skills do I need?

• 4 to 8 years in supporting web-based enterprise applications
• A willingness to solve problems for our customers
• A technology-centric background
• Previous advanced support experience with data-driven, web-based applications
• Strong logical, analytical and problem solving skills
• Excellent communication skills
• Work in night shifts
• Can work in a fast paced, ever changing, start-up environment

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Job Description (Executive): Foreign Language Expert – Digital Marketing

Role Title:

Executive – Foreign Language Expert (Digital Marketing)

Languages Required:

• German – Executive
  • French – Executive

Department:

Digital Marketing (Search, Social, Programmatic)

Reports to:

Associate Director

Overview

WPP Media is the world’s largest media investment company and part of WPP, responsible for one in every three ads globally.

We are looking for Foreign Language Experts to bridge communication between the offshore hub and European markets, ensuring that digital marketing campaigns are linguistically accurate, culturally relevant, and effectively executed across regions.

Role Purpose

This role plays a critical part in enabling seamless market integration by combining language expertise with digital marketing understanding. The individual will support campaign execution, client communication, and localization to drive impactful outcomes across EMEA markets.

Key Responsibilities

Translation & Localization:
• Translate campaign content, ad copies, and marketing materials
• Ensure cultural relevance and brand tone consistency

Client Communication:
• Act as a bridge between offshore teams and market stakeholders
• Participate in client calls and presentations

Campaign & Digital Support:
• Support Search, Social, and Programmatic teams
• Assist in campaign setup, QA, and optimization

Language Proficiency:
• Fluent in German / French
• Minimum B2 level or equivalent

Digital Marketing Understanding:
• Basic to intermediate understanding of digital marketing

Experience Requirements

Executive: 1–3-year, experience in digital marketing or localization preferred

Additional Requirements

• Bachelor’s degree
  • Ability to work in a fast-paced environment
  • Familiarity with tools like Wrike or Jira is a plus

Key Competencies

• Communication & stakeholder management
  • Attention to detail
  • Cultural awareness
  • Collaboration
  • Problem-solving

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

GENERAL FUNCTION

Momentum’s Analytics team is looking for a Senior Data Analyst – Cards to join our growing Analytics Team. This individual will be the key person for consulting with the business to share data insights providing solutions, reports and strategies to launch, grow and take ownership of the data for our card product. Reporting directly to the Senior Manager of Analytics, the Senior Data Analyst – Cards will be the data subject matter expert for all card related data and any associated products and platforms, working closely with the product and marketing department, and external stakeholders. In addition to sharing data insights, the individual will have opportunities to work closely with business leaders in presenting findings and formulating data supported strategies.

If you see analytics as an opportunity to solve problems, build relationships, drive business and have fun while doing it, you’ve come to the right place.

DUTIES/RESPONSIBILITIES

• Leverage data expertise to analyze a wide spectrum of data to provide insights and solutions to the business.
• Identify and improve inefficiencies or issues in current data processes and reports with a “there’s always room for improvement” mindset.
• Conceive, design & develop purpose focused reports and dashboards that drives value and meets business needs
• Manipulate large data sets from multiple sources to provide business metric reporting
• Communicate concise and actionable business strategies from vast amounts of data for Sr. Management.
• Continuously broaden knowledge of different business verticals and their functions and how they utilize data
• Lead the regular touchpoint with business stakeholders to provide insights beyond what is requested and/or provide data solutions to improve their workflow
• Be able to provide accurate and reliable solutions and explanations independently with minimal supervision

EDUCATION

• Bachelor’s degree or higher in a quantitative field such as Decision Science, Data Science, Mathematics, Statistics, Computer Science, Operations Research, Engineering, Finance, or Economics

EXPERIENCE

• 3+ years of experience in reporting, analysis and strategy development in the financial services industry.
• Proven experience using SQL, R, Python, or similar data mining and analytics applications.
• Experience manipulating, creating and presenting insights with credit card data that influence credit card product strategy.
• Experience with Tableau, Microsoft Power BI, Microsoft SSRS or other tools.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Capable of completing descriptive, diagnostic, exploratory, predictive, and prescriptive analytical exercises.
• Proven ability to effectively analyze and interpret large amounts of raw data to accurately convey business needs.
• Excellent communication and presentation skills, and ability to simply explain complex information to both technical and non-technical audiences.
• Strong work ethic, curious and persistent determination in reviewing and reconciling variances.
• Ability to work autonomously as well as in a team setting.
• Aptitude and willingness to roll-up the sleeves and get involved in the details.
• Highly curious with the desire to go deep beneath the surface to solve problems.
• Good business judgment with demonstrated ability to think creatively and strategically.
• Desire to take full ownership of deliverables and be accountable for results
• Ability to provide deliverables accurately and on time with minimal supervision
• Ability to draw conclusions and provide explanations and make recommendations based on analysis

EMPLOYER’S RIGHTS

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.  This document contains Momentum Group’s confidential and proprietary information and is intended for Momentum internal use only.

At Momentum/Money Mart, our vision is to transform customers’ lives for the better. With over 40 years of experience in financial services and 400+ retail locations across Canada and the U.S., we are committed to providing tailored financial solutions to underserved customers often overlooked by traditional financial institutions.

Now, we’re bringing this purpose-driven approach to India, and we want you to be part of our journey.

OUR CORE VALUES: WHAT DRIVES US

• Where Everybody is Somebody: We prioritize inclusivity and respect, ensuring that every team member’s voice matters. We foster a collaborative environment where everyone can thrive. 
• We Say “Yes” When Others Say “No”: Our team is friendly and compassionate, dedicated to delivering an uplifting customer experience. We go the extra mile to provide solutions that truly make a difference, no matter where our customers are on their financial journey. 
• We Have a Passion for Our Purpose: We act with integrity and continually seek ways to grow and innovate. With the largest breadth of products in our industry and new offerings in development, we challenge the status quo to better serve our customers. 
• We Win as a Team: We believe in the power of teamwork and diversity, celebrating the unique talents of every team member. Hard work is recognized and valued, creating an environment where everyone contributes to our collective success. 
  
  

WHY JOIN MFSG TECHNOLOGIES INDIA?

Employee Benefits

We’re committed to supporting your health, well-being, and financial growth:

1. Competitive Employee Benefits

💠 Comprehensive Medical Coverage

• Includes employee, spouse, two children, and two parents.
• Coverage Amount: ₹6 lakhs annually.
• ₹5 lakhs top-up is available if you would like to opt, with thousand rupees per month deduction.

💠 Provident Fund Contribution

• Employer contribution of ₹1,800 per month to support long-term financial security.

💠 Performance-Based Incentives

• Annual bonus of up to 5% of base salary, based on performance and company success.

Reward & Recognition

⭐ Bucketlist Rewards Platform

• Recognizing outstanding contributions through a point-based rewards system.
• Redeem points for gift cards, experiences, and personalized perks that matter most to you.

⭐ Culture of Appreciation

• Celebrating milestones, achievements, and impact across teams.

Work-Life Balance & Flexibility

🏠 Flexible Work Model

• Currently remote, with a future transition to a hybrid model.

📅 Paid Leave Entitlements

• 15 Annual Leaves
• 6 Casual Leaves
• 12 Sick Leaves

If you're looking for a place where passion fuels purpose and where you can make a difference, we invite you to join us at MFSG Technologies (India) Private Limited. Together, let’s win and empower our customers. 

1. Learning & Career Growth

📚 Continuous Learning Culture

• Access to upskilling programs, mentorship, and professional development resources.
• Encouragement to learn, adapt, and innovate in a fast-growing financial services landscape.

🚀 Career Growth Opportunities

• Internal mobility programs to help employees advance in their careers.
• Support for leadership development, industry certifications, and specialized training.

🤝 Collaborative Knowledge Sharing

• Work with global teams, gaining exposure to international best practices.
• Encouragement to share ideas, experiment, and take ownership of impactful projects.

What's the opportunity?

Are you passionate about turning data into strategic insights? As a Senior Sales Analytics Lead, your work as an individual contributor will play a pivotal role in empowering our sales organization with clear, actionable insights that support strategic decisions and business growth.

This role sits within the Sales Operations team and reports to the Sales Operations Director. As the primary analytics partner for Sales leadership, you will be responsible for translating complex sales data into clear insights, executive summaries, and recommendations that inform key business decisions. You will work closely with the sales teams and senior leadership to:

• Track, analyze, and interpret sales data to identify trends, risks, and opportunities across pipeline performance and revenue outcomes.
• Translate complex data into clear and concise reports, executive summaries, and actionable recommendations.
• Design, build, and maintain key sales dashboards and reporting frameworks, ensuring accuracy, consistency, and alignment across the organization.
• Provide clear insights on pipeline health, forecast performance, and sales productivity to support data-driven decision making.
• Partner with Sales Enablement and Sales Leadership to identify opportunities to improve performance, processes, and training

As a trusted partner to sales leadership, you will be counted on to uncover insights that drive positive change and answer complex business questions through data.

The ideal candidate is comfortable operating independently, combining strong analytical skills with business acumen to translate data into practical recommendations that improve SaaS sales performance.

Requirements

What will I be doing?

• Develop and maintain dashboards, reports, and visualizations that communicate key sales performance metrics and pipeline health.
• Produce monthly and quarterly executive summaries highlighting performance trends, key insights, risks, and recommended actions.
• Identify trends, patterns, and anomalies in sales data to inform strategic decision-making and performance improvements.
• Conduct analyses to support sales initiatives, market expansion opportunities, and sales productivity improvements.
• Assist in the development and implementation of data-driven sales strategies through insight generation and performance tracking.
• Oversee key sales performance metrics and monitor pipeline health to ensure data is accurate, reliable, and actionable.
• Build and maintain reporting solutions primarily using Salesforce and Power BI, incorporating data from additional sources such as Outreach, Zuora, and internal data warehouses when required.
• Collaborate with sales, marketing, finance, enablement, and services teams to ensure consistent reporting and alignment across the business.
• Partner with Sales Enablement to identify opportunities where data insights can support coaching, training, or process improvements.

What skills do I need?

Education & Experience  

• Bachelor’s degree in Business, Statistics, Data Science, or a related field.
• 8+ years of experience in sales analytics, business intelligence, revenue operations, or a similar analytical role within a SaaS or technology organization.
• Advanced experience working with Salesforce data, including reporting and dashboards, pipeline reporting, forecasting analysis, and sales performance metrics.
• Proficiency in Power BI for building dashboards and visualizing business performance data.
• Advanced proficiency in Excel and SQL for data manipulation and analysis.
• Additional tech stack experience, such as Outreach and Zuora, is beneficial.
• Strong business acumen with a deep understanding of how sales organizations operate, measure performance and scale.
• Demonstrated experience tracking sales KPIs and delivering insights and recommendations to sales leaders, executives, and cross-functional stakeholders.
• Ability to operate independently and manage multiple reporting priorities in a fast-paced SAAS environment.

Competencies:

• Exceptional analytical skills with a strong focus on data accuracy, clarity of insight, and actionable recommendations.
• Ability to analyze large datasets, identify meaningful trends, and translate findings into clear business insights.
• Strong verbal and written communication and presentation skills with the ability to explain complex data to non-technical audiences.
• Experience presenting insights and performance summaries to leadership teams and senior stakeholders.
• Skilled at translating data into business narratives that support decision-making.

Work Ethic  

• Team player with a proactive mindset, strong initiative, and a results-oriented approach.
• Comfortable working independently and taking full ownership of analytics and reporting responsibilities for the sales organization.
• Strong sense of accountability for the quality and reliability of reporting and insights.
• Flexibility to support critical reporting periods such as month-end, quarter close, and annual planning cycles.

Hours

• 13:30 – 22:30 pm IST

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
• Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
• Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
• Attractive compensation. 
• Medical coverage for yourself and your immediate family. 
• Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.  
• Regular social activities and opportunities to give back through social work and community initiatives. 

Join Zenoti and be a part of our mission to empower wellness businesses worldwide! 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Skills and Experience:

If this opportunity looks right for you, we are looking for candidates who have:

Essential Criteria

• Proven experience (5+ years) as a Backend Software Developer, with a strong portfolio of projects involving data processing and API development.
• Proficiency in one or more backend programming languages (e.g., Python, Java, Go, Node.js). Python is highly preferred given its prevalence in data science and ML.
• Strong experience with cloud platforms, particularly Google Cloud Platform (GCP), including services like Cloud Functions, Cloud Run, App Engine, Pub/Sub, Cloud Storage, and BigQuery.
• Demonstrable experience in designing, building, and maintaining RESTful APIs and microservices.
• Solid understanding of database technologies, both relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Firestore), and experience with data modelling.
• Experience with data pipeline tools and concepts (e.g., Apache Beam/Dataflow, Airflow) for ETL/ELT processes.
• Familiarity with version control systems (e.g., Git) and agile development methodologies.
• Basic understanding of machine learning concepts and how to integrate ML models into backend systems.
• Basic understanding of the total marketing process and the strategic role of insights and media.
• An appreciation for how data insights are used in various media channels (e.g., paid search, programmatic display, social media, SEO) to inform strategy.
• Excellent problem-solving skills and attention to detail.
• Experience working with off-shore or distributed teams is highly desirable.
• Experience integrating data into Google BigQuery from various sources, including direct API connections and data integration platforms (e.g., Adverity).
• Experience with leveraging AI/ML capabilities within the GCP ecosystem, such as connecting to large language models (e.g., Google's Gemini API) or utilising platforms like Vertex AI to enrich and analyse data stored in BigQuery.