At Clover Health, we are reinventing health insurance by combining the power of data with human empathy. We provide high-quality, affordable Medicare Advantage plans for America's seniors — prioritizing preventive care and leveraging technology to help physicians make more informed decisions. We always put our members first, and our success is measured by the quality of life of the people we serve.

We are building an Experience Center — not a call center. This is a meaningful distinction. We believe that if we create the most loyal members in Medicare Advantage, the financial outcomes will follow. The Director of Customer Experience will be the architect of that loyalty. This is a greenfield build with full operational ownership: standing up Clover's internal Experience Center in Houston, retiring existing outsourced relationships, and delivering a gold-standard Medicare Advantage member experience that scales. The role is fully onsite in North/NW Houston.

Our North Star: create members so delighted with Clover that they become our best marketers, reducing acquisition costs and driving retention through the quality of the experience alone.

Who We're Looking For:

We are deliberately casting a wider net than a traditional call center search. The right candidate may come from retail, hospitality, service operations, or healthcare — but what unites all strong profiles is a track record of creating customer loyalty, customer delight, and customer retention at scale. Call center experience is helpful, not required.

What is required:

• A builder's instinct — you've stood up teams, systems, and cultures from scratch. You know the difference between running a machine someone else built and building the machine yourself.
• Operational depth — you own P&L, manage headcount, build SOPs, and hold people accountable to them.
• Curiosity and a bias toward innovation — you don't plug in traditional methods because that's how it's always been done. You ask why, then build something better.
• A service-first mindset, not an efficiency-first mindset — you measure success by member loyalty and experience quality, and trust that operational efficiency follows great service.
• Scrappiness and energy — you are hungry to build a brand and want Clover to be the best thing that's ever happened to a Medicare member.

As Director, Customer Experience, you will:

Build the Experience Center

• Design and stand up Clover's internal member Experience Center in Houston, including hiring, onboarding, and developing agents and leads.
• Create a high-performing, mission-aligned team from diverse backgrounds, unified around delivering a gold standard in member experience.
• Develop SOPs, quality frameworks, agent onboarding programs, and performance infrastructure from the ground up.
• Establish and own all KPI baselines: NPS, CSAT, FCR, AHT, and voice-of-customer feedback loops.

Deliver Member Loyalty

• Define and execute a winning CX strategy focused on Medicare Advantage members and providers.
• Stand up and manage a concierge service tier for VIP and at-risk members.
• Build a Voice of the Customer feedback loop that drives real-time action and preventive intervention across the business.
• Champion a member-first culture at Clover and across our partners.

Drive Innovation and Technology

• Identify, evaluate, and implement AI-driven solutions: sentiment analysis, agent co-pilot tools, IVR optimization, call quality monitoring, and self-service automation.
• Leverage AI for training design, simulation-based learning, and knowledge management.
• Develop 'Next Best Action' scenarios to proactively enrich the member experience.
• Partner with IT to define a 'no wrong door,' channel-agnostic member journey.

Manage Operations and Compliance

• Own and rationalize existing third-party call center relationships, both stateside and offshore, with a path toward full insourcing.
• Partner with Clover's Compliance team to ensure regulatory compliance in all member communications, CTM response, and monthly delegatory reporting.
• Work cross-functionally with Sales, Marketing, Provider Engagement, Clinical Operations, Claims, and Enrollment to cascade clear direction to your team.
• Own P&L accountability for the Experience Center.

Success in this role looks like:

• Complete a compliance immersion with Clover's Compliance team covering CTM response, delegatory reporting, and CMS audit readiness.
• Complete stakeholder mapping across Clinical Operations, Provider Engagement, Enrollment, and IT.
• Present a validated Experience Center build plan — headcount, technology stack, SOP framework, and quality framework — for HM and COO review.
• Establish NPS, CSAT, FCR, and AHT baselines for existing member touchpoints.
• In your first year, you will have built a functioning Experience Center that members talk about — not because we asked them to, but because the service earned it.

This Is Not the Role For You If

We are building an Experience Center. Candidates who approach this role as a traditional call center optimization exercise will not be a fit.

• You believe call centers run a certain way because that's how call centers have always run.
• Your primary lens is efficiency metrics at the expense of experience quality.
• You lead through command and control. Clover operates collaboratively — this role requires the ability to build trust, rapport, and genuine relationships with agents, leads, and senior stakeholders.
• You cannot demonstrate direct, hands-on operational ownership. Advisory or consulting backgrounds without recent P&L accountability will not meet the bar for this role.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-ONSITE 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Position Overview:

Woolpert is hiring a Survey Instrument Operator to join our dynamic Survey & Geomatics team in Houston, San Antonio, or Austin Texas.

The Survey Instrument Operator is a mid-level position responsible for performing advanced land survey tasks under the supervision of the Survey Crew Chief. This role involves operating sophisticated survey instruments, ensuring data accuracy, and providing technical support to the survey team. The ideal candidate will have a solid understanding of survey principles and practices, strong technical skills, and the ability to work independently and as part of a team. Proficiency in computer use for data management and analysis is essential.
Reads maps and construction drawings. Supports Crew Chief by performing job assignments such as field calculations, assisting in boundary monument recovery, brush clearing, topographic surveying, utility inventories, establishment of geodetic control, photo / lidar control, etc. Monitors conditions of equipment and reports repair needs as necessary. Records field data in electronic data collector. Downloads electronic data and logs downloads. Loads and unloads equipment from survey vehicle daily. Maintains survey equipment including electronic total stations, GNSS units, antenna, radios, cables, batteries, modems, tripods, rods, levels, generators, traffic control devices, etc.

We are unable to provide visa sponsorship for this position. Applicants must already possess work authorization in the country the job is located.

What You Will Do

• Follow instructions from the Survey Crew Chief and adhere to established survey procedures and safety guidelines.
• Must be able to work with survey-related mathematical concepts (proportions, percentages, area, circumference, volume, slope, elevations, coordinates, etc.).
• Operate and maintain advanced survey instruments, including total stations, GNSS equipment, levels, and data collectors.
• Lead the setup and breakdown of survey equipment at job sites.
• Collect and verify accurate field data for various types of surveys.
• Record detailed and precise field notes, sketches, and reports.
• Follow and enforce established survey procedures and safety guidelines.
• Transport, clean, and store survey equipment and tools, ensuring they are in good working condition.
• Assist with data transfer from field instruments to office computers and perform preliminary data processing.
• Troubleshoot and resolve technical issues related to survey instruments and data collection.
• Train and mentor junior survey staff and assist the Survey Crew Chief in team coordination.
• Communicate effectively with team members, clients, and other stakeholders to ensure the timely and accurate completion of projects.

What You Will Bring:

• Must have a high school diploma or G.E.D. and applicable OSHA certifications.
• Minimum of 2-4 years of experience in land surveying or a related field.
• Must be mentally and physically capable of performing all essential duties required of the position.
• Must have average communication skills, both verbal and written and be able to effectively present information in one-on-one and small group situations.
• Must be able to travel frequently and extensively, overnight and/or out of town.
• Must be able to work overtime as required.
• Ability to read and interpret maps, plans, and construction drawings.
• Good physical condition and the ability to work outdoors in various weather conditions.
• CPU literate: Proficient computer skills, including data transfer, data processing software, and basic CAD/GIS applications.
• Must have valid driver’s license and pass a pre-employment Motor Vehicle Record (MVR) check. Must maintain satisfactory driving record, as required by our insurance company.
• Must successfully pass pre-employment background and drug screening. Periodic drug testing may be required per company policy.

Physical Requirements:

• Must be able to stand for extended periods of time.
• Must be able to frequently stoop, kneel, crouch and crawl.
• Good physical condition and the ability to work outdoors in various weather conditions.
• Must be able to frequently reach with hands and arms, bend and climb and/or balance.
• Ability to use tools, and equipment. For instance, Tape measure, cloth / steel tape, machete, hammer.
• Must be able to frequently lift and/or move 40 pounds and occasionally lift and/or move up to 100 pounds.
• Must have vision abilities of close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Working Conditions:

• Work is performed primarily in outdoor environments, often in remote and rugged locations.
• Exposure to various weather conditions, including heat, cold, rain, and wind.
• Physical demands include standing for extended periods, walking on uneven terrain, and carrying equipment.

Opportunities For Advancement:
Survey Instrument Operator positions may lead to advancement opportunities within the surveying department, including roles such as Survey Crew Chief, Senior Survey Crew Chief and Survey CAD Technician with additional training and experience. This job description outlines the responsibilities and qualifications for a mid-level Survey Instrument Operator, emphasizing advanced technical skills and a focus on advancement and learning opportunities while shadowing a Crew Chief.

Benefits You Will Love:

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-KA1

What you'll do

Strategy & Operations at Giga is not a support function — it's the connective tissue that makes everything run faster and smarter. As a Strategy & Operations Associate, you'll work directly alongside senior leadership to identify where the business is moving, where it's breaking, and what to do about it. One week you might be building the operating model for a new energy market; the next, you're in the field stress-testing how we're executing against a major deployment timeline.

This role is for someone who gets things done. Not someone who creates decks about getting things done — someone who closes the loop, tracks the details, and drives initiatives from whiteboard to reality. If you thrive at the intersection of analytical rigor and operational execution, and want to build something that physically powers the AI revolution, this is the role.

Where you'll work

We are an in-office culture — velocity matters when you're building physical infrastructure, and the best decisions happen in the room. This role is ideally based in our San Francisco, Long Beach, or Houston offices, with full-time onsite expectations outside of bi-weekly WFH Fridays.

That said, we will make exceptions for truly exceptional talent if you live outside one of our hubs. If you're the right person for this role, we'll have a conversation about what works.

Responsibilities

• Own and execute large, cross-functional initiatives that are essential to scaling project development
• Act as a force multiplier to the Chief of Staff & Head of Projects by driving priorities forward and ensuring execution stays on track
• Structure and solve problems by breaking down ambiguity into clear, actionable plans
• Build systems and processes that improve speed, efficiency, and scalability across the team
• Produce deliverables such as decks, models, and memos that inform decision making
• Coordinate cross-functionally with engineering, finance, and development to align on key deliverables
• Drive execution with urgency, ensuring projects move from idea to completion without bottlenecks

Requirements

• 1–3 years of experience in consulting, investment banking, high-growth startups, or similar environments
• Experience with Google Suite and Microsoft Suite to synthesize information and drive outputsExecution-first mindset with a demonstrated ability to deliver results in fast-paced settings
• High ownership and autonomy, with a strong bias toward action
• Strong analytical and structured thinking skills
• Attention to detail and ability to manage multiple workstreams simultaneously
• Clear and concise verbal and written communication skills, comfortable working with senior stakeholders
• Adaptability in dynamic, evolving environments

Bonus Points

• Prior experience at a high-growth startup during a period of rapid scaling

Benefits

• Subsidized health, dental, and vision insurance
• Equity (options) in a rapidly growing startup
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
• Commuter benefits

Full job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.

Some salient growth point highlights are as follows:

1. Of the $25 billion+ we have recovered on behalf of the people in 1988, we have recouped over $8 billion of this total in the past 2 years alone across all 50 states, Washington DC, and the US Virgin Islands.

2. We have doubled our national mega-marketing campaigns from $250M to $500M+ since 2023, making Morgan & Morgan the Number 1 company in the nation for out-of-home marketing spend in the nation. This past October, we proudly hired Geico Insurance’s former Head of Auto Marketing to serve as our new Chief Marketing Officer and continue our advancement.

3. Unlike the vast majority of our competitors, Morgan & Morgan is proud to employ attorneys who can truly call themselves trial attorneys. Last year, we tried 320 cases. In the coming years, we will double that annual number. Attorneys at Morgan & Morgan are not only expected to get trial experience and frequent exposure to the courtroom on their and their colleagues’ cases, they are required to. If you are seeking the opportunity to try cases frequently, we are confident that we can and will deliver.

4. Our attorneys are privy to world-class case docket management software, litigation resources, and a wealth of benefits in service of optimization and case development.

Summary

Morgan & Morgan is looking for an experienced Personal Injury Litigation Attorney to join its growing practice of plaintiff's lawyers and supporting case staff in our office in Houston, Texas. The Litigation Attorney will handle motor vehicle liability / automobile accident cases in litigation representing plaintiffs in Houston and surrounding areas in Texas. The lawyer's responsibilities will be focused on litigating cases, including trial prep and trial, but will not have to generally handle pre-suit matters. Our law firm's generous and competitive compensation includes a base salary, non-recoverable draw, and standard commission fees / bonuses, as well as a full benefits package.

Responsibilities

• Day-to-day handling of litigation cases    
• Drafting and filing of litigation documents to include pleadings, discovery requests, discovery responses, demands, motions and memoranda    
• Guide plaintiff clients through the case process    
• Interaction with expert witnesses to include conferences, drafting of expert reports and affidavits
• Attendance and preparation for depositions, mediations, hearings, and court appearances

Qualifications

• Law degree (J.D. / JD / Juris Doctor) from a fully accredited law school   
• An active member in good standing with the State Bar Association in TX   
• Ideally 3+ years of Personal Injury / auto liability / MVA experience   
• Ability to manage high volume of litigation cases   
• Excellent client service and communication skills   
• Self-starter driven by long-term career goals
• Superior writing and oral advocacy skills

#LI-CB2

Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company’s two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.

We are seeking qualified applicants for the position of Marine Assurance Specialist. This role will support the development, execution and operations of corporate marine operations throughout VG, working closely with the LNG terminals, Commercial Operations and the Buyers.

General Description: 

The Marine Assurance Specialist is expected to add value to VG and shall provide support to Venture Global LNG (VG) staff, contractors, suppliers, and other personnel involved in the safe operation of the marine facilities at VG’s LNG export terminals. 

The successful Marine Assurance Specialist will apply their marine operations, vetting and nautical knowledge to support all aspects of VG’s marine operations including marine assurance, ship-to-shore interface, and provide support to on-site Marine Coordinators.

Reporting Lines:

• Marine Assurance Specialist reports to the Director, Marine Assurance.

Responsibilities:

Carry out marine assurance on LNG tankers nominated to call at VG LNG terminals, including:

• Work closely with LNG terminal marine departments
• Knowledge and experience of marine assurance, including vetting, terminal compatibility and mooring analysis
• Complete LNG Tanker vetting for nominated vessels, including reviewing SIRE report, Port State and USCG inspection reports etc. against VG vetting standards.
• Have a thorough understanding of terminal compatibility and the process involved when reviewing an LNG tanker against VG terminal requirements
• Have a thorough understanding of Optimoor, including the ability to develop berth and vessel models and databases, complete mooring analysis for nominated LNG tanker
• Maintain LNG tanker records for all LNG tankers nominate and calling at VG terminals.
• Help in the development of a vessel database to store records related to each vessel.
• Work with LNG terminal marine and VG Commercial Ops team to ensure safe, efficient, reliable, cost effective and environmentally responsible cargo transfer operations

Additionally:

• Provide marine and technical assistance to VG Ship Management team, including bunker tanker vetting and discharge terminal compatibility studies
• Complete physical inspections of terminal tugs, escort vessels and workboats
• Provide marine assurance assistance to various VG projects
• Deliver effective, fit for purpose marine advice, support and problem solving based on best practices, reasonable care standards and due diligence models
• Operate safely within Industry, Company, National and International standards and regulatory requirements
• Assist in reviewing and updating VG marine operations documents
• Represent VG at industry conferences and seminars

Qualifications:

• Bachelor’s degree, Nautical Science or Engineering from a maritime academy or accredited university or marine school, or
• Merchant Marine Officer Experience, Licensed – Chief Mate or 2^nd Mate or 1^stAssistant Engineer, or
• Marine experience with the USCG, having knowledge of LNG tankers, COC inspections, LNG terminal inspections etc.

Experience: 

• Experience in vetting, terminal compatibility and mooring analysis
• SIRE accreditation is not essential but would be an advantage
• Experience in sea and shore side roles within the maritime industry
• Terminal experience
• Working on LNG tanker, LPG and oil tankers (preferred)
• Knowledge of LNG tankers and terminal, as well as experience dealing with LNG tanker operations
• Suitable work experience in a related field within the maritime industry may also be considered

Skills: 

• An acute sensitivity to safety issues in a hazardous environment, 
• Ability to work in fast passed, dynamic environment
• Ability to communicate effectively at all levels of an organization 
• Organized, planning skills, able to manage multiple activities and programs in timely fashion and with a high degree of accuracy, able to meet work deadlines.  
• Problem solving and analytical skills.  
• Must maintain a Transportation Worker Identification Credential (TWIC) card

 Work Conditions:

• Job is performed in an office and industrial plant environment. 
• National travel can be expected.
• Must be willing to provide 24/7 coverage for marine assurance on a duty roster system
• Must be able to board a ship via a gangway, climb to the top of a tank (200+ steps), scale vertical steel ladder up to forty feet or more in height and lift and move objects weighting up to 30 pounds.
• While performing the duties of this job, the employee will work indoors & outdoors, and be exposed to year-around weather conditions, ocean environment, and noise. There is a considerable amount of outdoor activities involved. 

Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

#LI-Onsite

JOB SUMMARY:

The Regional Medical Director reports to the Chief Medical Officer for primary care and is a physician leader who oversees and improves the quality of care, manages medical staff, and develops/implement policies and procedures for a product line or within a primary care setting for a region of clinics (Houston). They also lead in areas like quality improvement, care coordination, and population health management. 

The role will be hybrid consisting of clinical medical leadership and direct patient care. Some travel in the market will be required.

HIGHLIGHTS

• Report to clinical leadership
• Value-Based Care Model
• Over 20 clinic locations in Texas
• 100% outpatient primary care clinic setting seeing patients 18+
• Dedicated Medical Assistant and additional clinic support team
• Monday – Friday schedule (some clinics have extended hours)
• Limited Call (compensated)
• Telehealth available for patients
• Guaranteed base salary with annual bonus program
• CME hours annually
• 401K with company matching
• Paid Time Off
• Sign-On Bonus eligible

KEY RESPONSIBILITIES

• Leadership and Management: Supervise medical providers in a region, mentor them, and ensure their priorities align with the organization's. This includes supporting their teams, addressing questions, and communicating updates and business goals. 
• Quality Improvement: Implement initiatives to improve quality outcomes, monitor quality dashboards, and address gaps in care. 
• Care Coordination: Develop and implement protocols for seamless transitions of care between primary care and specialists. 
• Population Health: Develop and implement programs and strategies to improve the health of a specific population, often focusing on chronic conditions and preventative care. 
• Collaboration: Lead communication with stakeholders, gather input from medical providers, and keep leaders informed about care models and programs. 
• Physician Leadership Development: Develop leadership skills in providers through mentoring and coaching. 
• Managed Care: Understand and communicate managed care prospects to medical providers. 
• Provider Experience: Assist in hiring and retaining providers. 
• Data Analysis: Use data to drive clinical strategy and program redesign. 
• Policy Development: Contribute to the development of clinical policies and procedures. 
• Patient Care: Will provide direct care to clinic patients on a part-time basis.

EDUCATION AND PROFESSIONAL EXPERIENCE

• Medical degree (MD or DO) from an accredited medical school is required.
• Active medical license in Texas and ability to obtain additional licenses as required. Board certified or Board eligible required.
• Minimum of 5 years of clinical experience in primary care, with at least 3 years in a senior leadership role.
• Extensive experience in integrated care models, value-based care, and population health management.
• Comprehensive knowledge of virtual healthcare delivery systems, telehealth regulations, and digital health technologies.
• Exceptional leadership and team-building skills, with the ability to inspire and guide a diverse, multi-state workforce.
• Excellent communication and interpersonal skills to effectively engage diverse stakeholders nationwide.
• In-depth knowledge of U.S. healthcare regulations, standards, and compliance requirements.
• Experience in healthcare clinic or value-based setting.
• Bilingual in English and Spanish is preferred.

PROFESSIONAL COMPETENCIES

• Strong leadership and team management skills with a focus on staff development.
• Excellent organizational and multitasking abilities to manage office operations efficiently.
• Strong interpersonal and communication skills to build relationships with staff, patients, and vendors.
• Problem-solving skills with the ability to identify issues and implement effective solutions.
• Proficiency in Microsoft Office applications and familiarity with administrative systems.
• Ability to manage time effectively and maintain flexibility in a dynamic environment.

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Schedule/ Location:

• Available to work a minimum of 40 hours per week
• Daily open availability across a full 7 day work week
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Store Manager:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Store Manager will lead and execute all efforts required to achieve individual store goals.

Reporting to the Regional Director, essential responsibilities include but are not limited to:

What You’ll Do:

• Measure and Monitor sales performance taking action to improve business performance when needed.
• Ownership of operational execution of store to achieve necessary revenue targets while balancing budget and expenses
• Use a high level of business acumen to understand the business drivers and opportunities and build solutions.
• Consistently meet and exceed store sales goals.
• Drive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Lead the sales floor and deliver an excellent customer experience through a customer first mindset to build loyal client relationships
• Assist customers and monitor client interaction with the team and technology, provide in the moment coaching for continuous improvement
• To create an optimal balance of sales and service by having the right people, in the right place at the right time through effective scheduling while achieving payroll goals
• Deliver and maintain extraordinary customer experience NPS scores.
• Uphold consistent inventory accuracy and controls in store.  Lead & train the team in store to ensure consistent deliverables.
• Contribute to Loss Prevention in all areas of the business, set expectations & own training for the store team.
• Ensure facility maintenance, presentation and organization.
• Lead merchandising presentation and concept standards utilizing retail & product reporting to regularly strategize for the customer experience and productivity of the business.
• Provide real-time and weekly feedback on product and sales performance to corporate partners to influence allocations and the success of the business
• Ensure the selling floor reflects the brand and concept standards at all times, train support staff and develop talent in visual and digital merchandising
• To manage the day-to-day performance of the retail teams, enabling progressive career development and an incredible employee experience.
• Accountable for hiring, training and development of the store team across all areas of the business.
• Provide performance feedback to ensure growth, change and results Understand current culture and areas for improvement, work with Regional Director for constant improvement through activations, recognition, and thorough communication
• Own Reviews / Development Plans / Disciplinary Action and Corrective Action for the team

What you’ll bring:

• Minimum of 5 years Retail Experience required. 
• Minimum of 4 years Retail Management Experience required. 
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced, cross functional team environment setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• The drive to take on new challenges with the self-motivation for continuous personal and team development
• The ability to set clear objectives and inspire the team to reach their highest potential
• Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• A proactive and entrepreneurial sense of urgency and ability to prioritize important work
• A keen eye for identifying and evaluating new business opportunities
• Understanding of Retail Labor Laws
• GSuite experience a plus

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $70,000 - $125,000 per year, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

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Vast is looking for a Head of Civil Programs, reporting to the Chief Policy Officer, to define and lead Vast’s strategy, engagement, and execution for NASA programs across Haven-1 and future Vast programs.

This will be a full-time, exempt position located on-site at our Long Beach, CA location. 

Responsibilities

Program Capture and Growth

• Lead capture efforts for NASA programs, from early opportunity shaping through proposal and award.
• Guide competitive positioning, teaming strategies, and proposal development in coordination with internal stakeholders.
• Develop and manage a multi-year NASA opportunity pipeline aligned with agency planning cycles and budgets.
  

Civil Space Strategy

• Develop and own Vast’s NASA civil space strategy aligned with agency priorities, mission needs, and program capabilities.
• Identify near-term and long-range NASA mission opportunities that leverage Haven-1 and future Vast programs.
• Provide strategic guidance to company leadership on program focus, timing, and positioning.
• Apply first principles thinking to Government needs to shape programs to rapidly deliver superior results for the Nation.
• Collaborate closely with Vast’s Government Affairs team and external advisors.

NASA Engagement and Mission Development

• Build and maintain senior-level relationships across NASA Headquarters, Mission Directorates, and Centers.
• Serve as one of Vast’s primary executive interfaces with NASA stakeholders.
• Work closely with internal teams to translate NASA objectives into viable mission concepts and program approaches.

Strategy-to-Execution Alignment

• Ensure NASA requirements and expectations are clearly understood across engineering, program, legal, and operations teams.
• Support technical and programmatic reviews, milestones, and customer engagements as programs mature.
• Help establish program foundations that enable successful execution beyond contract award.

External Representation

• Represent Vast at NASA-focused forums, customer meetings, and industry events.
• Present Vast station and future system capabilities and operational concepts to NASA stakeholders.
• Support the development of NASA-facing narratives and outreach materials as needed.

Minimum Qualifications

• Bachelor’s degree in engineering, science, or a related technical field.
• 10+ years of experience working with NASA or NASA-funded civil space programs.
• Demonstrated success leading NASA program capture, proposal efforts, or mission development.
• Strong understanding of NASA program lifecycles and operational environments.
• Excellent communication skills across technical, programmatic, and executive audiences.

Preferred Skills and Experience

• Master’s degree in engineering, systems engineering, or business.
• Experience with human spaceflight systems, in-space infrastructure, or operational space programs.
• Familiarity with NASA processes for advancing programs from concept through operations.
• Ability to lead complex efforts independently in a fast-moving environment.
• Passion for building the operational and technological foundations for sustained human presence in space.

Additional Requirements

• Ability to travel up to 30% of the time.

Sales Manager – U.S. Refining (Fenceline Solutions)

ROLE TYPE:  Individual Contributor (no direct reports)

Location: Santa Clara, CA or Remote US

BACKGROUND

Picarro’s entry into the U.S. Refining market through our Fenceline Solution represents a substantial company‑level investment and a core growth priority. The Sales Manager plays a critical role in establishing Picarro’s commercial presence in this market by converting strategic customer engagement into scalable, repeatable revenue.

This role is responsible for driving bookings, building a durable pipeline, and ensuring forecast integrity within an assigned region or account set. The Sales Manager owns deal execution end‑to‑end—from initial engagement through contract signature and structured handoff to Delivery, Customer Success, and Delivery functions. Success is measured by bookings performance, pipeline quality, and forecast accuracy.

WHO WE ARE LOOKING FOR:

You thrive in the earliest, hardest part of a market — before the name recognition, before the reference list is long, before the motion is repeatable. You build those things.

You will own the commercial cycle in the U.S. Refining market: pipeline development, deal execution, pricing, contract structuring, and a disciplined handoff to delivery and customer success. You're the primary relationship owner with HSSE leaders, operations teams, and technical stakeholders throughout — which means you need genuine fluency in their world, not just the ability to present into it. Fenceline monitoring sits at the intersection of regulatory compliance, operational risk, and capital decision -making. You navigate that complexity naturally.

This role requires more than closing skills. You'll be building Picarro's commercial presence in a market where credibility is earned facility by facility, and where a single well-executed customer relationship opens the next three. You bring forecast discipline, CRM rigor, and the instinct to know when a deal is real — and the integrity to say so either way.

You're joining at a moment when the U.S. Refining market is being opened. The account relationships, sales motion, and market reputation being established right now will define Picarro's position in this space for years. The person in this role won't just execute against that opportunity — they'll shape it.

If that sounds like the challenge you've been looking for, we want to talk.

KEY RESPONSIBILITIES

• Own quota attainment through new Fenceline Solution bookings and expansions – focused in on the U.S. Refining market
• Lead complex, end‑to‑end deal execution, including qualification, solution positioning, pricing, bids, and contract structuring.
• Build and maintain a healthy, forecastable pipeline aligned with Picarro’s growth objectives in U.S. Refining.
• Serve as the primary commercial and relationship owner throughout the sales cycle with HSSE practitioners and leaders, operations and maintenance staff, and other technical stakeholders.
• Articulate Picarro’s differentiated value in precision emissions measurement, compliance assurance, and risk‑informed operations.
• Capture and communicate customer insights and “voice of the customer” to Product, Engineering, and executive leadership to inform roadmap and market strategy.
• Provide quality forecasts and sales projections through the company’s CRM and other reporting tools
• Identify opportunities for improving the company’s sales performance and efficiency
• Coordinate closely with Customer Success to ensure disciplined handoff, early adoption success, and expansion readiness.

QUALIFICATIONS

• Bachelor’s degree in business, engineering, or a related field. Master’s preferred.
• 10+ years of B2B sales experience in the oil, gas, refining, and petrochemicals sectors, preferably selling complex industrial, environmental, or technical solutions.
• Demonstrated success in complex, multi‑stakeholder solution selling with long sales cycles.
• Experience in scoping and closing $10+ million multi-year strategic contracts and engagements in the target verticals
• Strong negotiation skills, forecasting discipline, and CRM rigor.
• Experience selling into U.S. Refining environments strongly preferred.
• Ability to operate effectively in a growth environment where market entry, credibility building, and repeatability are critical.

REPORTING LINE

Reports to: Chief Commercial and Product Officer (CCPO)

ROLE TYPE

Individual Contributor (no direct reports)

TRAVEL

Up to 50% domestic travel.

WORK ARRANGEMENT

Remote eligible.

Salary & Benefits:

This role will have a 50/50 split between base salary and an individual commission plan, with an expected total compensation of $150,000 to $200,000.  Your salary will be determined by the location, experience, qualifications, skills, and level of employees in similar positions, as well as the pay of those employees.

We offer a comprehensive benefit package including:

• Medical, Dental, and Vision insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA) plans
• Life, Short-Term Disability, and Long-Term Disability Insurance
• Paid Time Off and Paid Holidays
• Employee Referral Program
• 401K
• Social events (summer picnic, holiday party, team lunches, etc.)
• On-site Health & Wellness programs (fitness challenges, outdoor bootcamp, flu-shots, etc.)

About Picarro:

We are the world's leader in timely, trusted, and actionable data using enhanced optical spectroscopy. Our solutions are used in a wide variety of applications, including natural gas leak detection, ethylene oxide emissions monitoring, semiconductor fabrication, pharmaceutical, petrochemical, atmospheric science, air quality, greenhouse gas measurements, food safety, hydrology, ecology, and more. Our software and hardware are designed and manufactured in Santa Clara, California, and are used in over 90 countries worldwide based on over 65 patents related to cavity ring-down spectroscopy (CRDS) technology and are unparalleled in their precision, ease of use, and reliability.

At Picarro, we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, gender identity, sexual orientation, or disability. Posted positions are not open to third-party recruiters/agencies, and unsolicited resume submissions will be considered free referrals. 

At Picarro, we strive to ensure that all individuals, regardless of their abilities, have equal opportunities. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, please contact Picarro, Inc. at disabilityassistance@picarro.com for assistance. 

No Agencies please, Principals only need to apply.