About the Role:

The Documentation Coordinator will support the documentation needs by assisting document related inquiries, organization, and management of various documents. This role is ideal for individuals who are detail-oriented and eager to develop their skills in document management and compliance. The Documentation Coordinator will work under the guidance of more experienced team members and gain valuable experience in a professional setting.

This is where your SharkNinja journey begins. You’re an explorer—not a tour guide—driven by curiosity, fueled by taking chances, and unwilling to fly under the radar. Here, bold moves turn into real impact, growth comes from challenge, and your work helps shape what’s next.

Here are some of the EXCITING things you’ll get to do:
•    Respond to document-related inquiries and provide support as needed
•    Manage and maintain company documentation and records in an organized manner
•    Assist in formatting and updating company documents, such as procedures, reports, and manuals
•    Ensure proper storage and accessibility of all documents
•    Collaborate with cross-functional teams to support document-related activities
•    Conduct periodic audits to assess document control effectiveness
•    Engineering Change Notice (ECN) Support
•    Ensure ECN documentation is complete, accurate, and properly routed for review and approval
•    Maintain ECN logs and monitor status to ensure timely processing and closure
•    Update document revisions, bills of materials (BOMs), specifications, and related records in document management or ERP systems following approved ECNs
•    Coordinate with Engineering, Quality, Supply Chain, and Operations teams to ensure change documentation is properly implemented

You are Expected:
•    Strong attention to detail and accuracy with the ability to meet deadlines
•    Basic knowledge of document management and office software (e.g., Microsoft Office Suite)
•    Good organizational and time-management skills
•    Effective communication skills and a willingness to learn
•    Excellent grammar and written/oral communication skills
•    Bachelor's degree in business administration, information management, engineering support, or a related field
•    Ability to work independently and as part of a team

Education/Certifications/Affiliations
•    Bachelor’s degree in Business, or 
•    3+ years of experience in documentation coordination, retail operations, supply chain support, or similar role
•    Strong organizational and project management skills
•    Exceptional attention to detail

Travel Requirements
•    Flexibility for domestic and international travel as required.

In short

This is your opportunity to become part of the worlds’ fastest growing sports company. As the Lead - Footwear Pattern Engineer of the sourcing office based in Vietnam, you are making an impact from day one to manage footwear product development and engineering with our manufacturing partners for the next level of On’s products.

Your Mission

• Establish pattern guidelines and ensure consistent implementation across all development centers.
• Develop precise footwear patterns for key styles based on designer sketches or concepts.
• Provide technical expertise and problem-solving support during product development meetings.
• Conduct pattern audits at each line review stage, ensuring alignment with aesthetic, comfort, and performance requirements.
• Optimize key style patterns to improve production efficiency, minimize material waste, and reduce costs.
• Lead the pattern commercialization process, maintaining technical accuracy and production feasibility while upholding design integrity.
• Ensure pattern grading adheres to production standards and aligns with material properties.
• Oversee product development and commercialization timelines to guarantee on-time deliveries.

Your story

• Champion On’s commitment to Premium Quality and sustainability, ensuring industry-leading standards in pattern engineering across all products.
• Proficient in CAD software (e.g., CRISPIN, ShoeMaster) and 2D/3D design tools, with the ability to create and refine precise patterns.
• Strong expertise in footwear manufacturing processes, material properties, and pattern engineering.
• Able to balance creativity with structure, maintaining efficiency and organization in a fast-paced environment.
• Excellent communication and collaboration skills, working effectively across teams and departments.
• This position is based in Ho Chi Minh City or Hanoi and requires frequent travel to On’s manufacturing partners. Fluency in English is essential, as it is our working language.

Meet the team

You belong to the Footwear Sourcing team, with close collaborations with different functions, including Footwear Creation, Product Operations, Materials, Sustainability and Costing teams.

In short

You will work in a fast-paced environment that offers autonomy and opportunities for growth. As the Senior Lead – Laboratory for the Asia region, you will be instrumental in delivering world‑class laboratory operations aligned to global standards while driving localized execution, governance, and collaboration. You will act as the primary bridge between regional labs and the Zurich global lab leadership, ensuring consistency, data reliability, governance, and continuous improvement across all lab practices. You will champion standardization of processes, support local lab teams with training and operational excellence, and provide strategic input to enhance lab systems and reporting globally.

Your Mission

• Global Guidelines & Local Roll‑Out: Lead implementation and roll‑out of global lab guidelines, procedures, and standards across all labs in the Asia region. Translate global requirements into clear, actionable local practices, ensuring alignment with both global expectations and local realities.
• Collaboration & Leadership: Act as a strong partner to the Zurich Global Lab Lead offering timely feedback, actionable insights, and strategic input into the development and refinement of global lab frameworks. Drive cross‑functional collaboration product development, sourcing, quality, and compliance stakeholders to ensure integrated lab processes. Leading central lab team members to work collaboratively with operation lab specialists on driving to the same business direction.
• Supplier Representation & Transparency: Serve as the regional point of transparency for laboratory expectations and requirements across Tier 1 and Tier 2 business partners. Ensure structured escalation of operational issues, capability gaps, and compliance risks to Zurich labs, while actively gathering and representing supplier feedback to drive continuous improvement and expansion of the global laboratory framework.
• Governance & Standardization: Establish and maintain local governance structures aligned with global lab policies, ensuring consistent execution and adherence to standardized practices. Lead initiatives to eliminate regional variability and ensure reliable, repeatable methodology across labs.
• Audits & Quality Assurance: Coordinate and conduct internal audits, capability assessments, and compliance checks to validate alignment to global guidelines and local governance expectations. Partner with global and regional quality teams to remediate findings, embed corrective actions, and drive compliance consistency.
• Data Reliability & Reporting: Ensure integrity, accuracy, and traceability of lab data across regional facilities. Provide strategic recommendations and oversight for lab reporting systems, metrics tracking, and data governance frameworks, ensuring robust and trustworthy results.
• Training & Local Support: Design and deliver training programs, workshops, and onboarding to upskill local lab teams — fostering adoption of global methods and improved efficiency. Serve as the primary regional resource for troubleshooting, best practice adoption, and capability building.
• Systems Development & Continuous Improvement: Contribute to evolution of lab systems (PLM, data platforms), tools, and reporting dashboards with a focus on usability, accuracy, and operational efficiency. Identify process gaps and lead projects that improve automation, standardization, and lab output value.
• Team Hiring & Leadership. You will build, grow, and lead a high‑performing lab team in Asia. This includes: Recruiting top talent and scaling the lab organization, Coaching, inspiring, and developing direct reports to deliver excellence, Setting team goals, fostering accountability, and driving a culture of learning and collaboration.

What success looks like: 

• High level of efficiency and consistency across Asia labs in compliance, data quality, and execution of test methods.
• Regional lab operations that are fully aligned with global guidelines, local governance obligations, and audit expectations.
• Strong strategic partnership with the Zurich team, reflected in shared initiatives, process improvements, and operational efficiency gains.
• Continuous uplift in regional lab capability, knowledge sharing, and adoption of standardized practices.

Your story

• Bachelor’s or Master’s degree in Science, Engineering, Materials, Chemistry, or related field (advanced degree preferred).
• 10+ years of experience in laboratory leadership, quality systems, or testing operations within the textile/apparel/consumer product industries.
• Proven experience in developing and implementing guidelines, governance frameworks, and standardized operating procedures.
• Strong collaboration skills and experience working with global cross‑functional teams.
• Demonstrated ability to drive improvement projects, audits, and compliance across complex environments.
• Experience in lab data systems, reporting tools development and implementation.
• Exceptional communication skills — capable of translating technical requirements into operational practices.
• Strong analytical thinking, project management, and training delivery expertise.
• Previous experience in global roll‑out of standards and lab governance highly desirable.

Meet the Team

This role offers the opportunity to be at the forefront of harmonizing global lab excellence with regional execution — shaping consistent, high‑quality lab practices that support innovation, compliance, and product performance around the world.

The Position

We are looking for an experienced Solutions Architect professional to drive the growth and adoption of OPSWAT’s MetaDefender NetWall across the APAC region.

MetaDefender NetWall enables secure, real-time data transfer between networks of different security classifications, helping protect critical OT environments and industrial systems from network-borne cyber threats.

In this role, you will act as the Subject Matter Expert (SME) for the NetWall product line, partnering closely with sales, product, and engineering teams to deliver innovative solutions to customers operating in critical infrastructure sectors such as energy, manufacturing, transportation, and government.

You will combine deep technical expertise in networking and OT environments with business development insight to identify new market opportunities, support complex customer engagements, and influence the product strategy for future growth.

This role is based in APAC and requires regional travel to support customer engagements, industry events, and partner development activities.

What You Will Be Doing

Technical Leadership & Customer Engagement

• Serve as the technical expert for MetaDefender NetWall across the APAC region.
• Partner with the sales team to design secure OT network architectures and deliver solution-driven presentations to customers and partners.
• Lead technical workshops, product demonstrations, and proof-of-concept (PoC) engagements to validate solutions and achieve technical design wins.
• Guide customers through prequalification, architecture design, and deployment planning.

Market Development & Strategy

• Identify new market opportunities and emerging use cases for MetaDefender NetWall in critical infrastructure and industrial environments.
• Develop business cases, technical requirements, and market insights to support product expansion.
• Collaborate with the product team to translate customer needs into product enhancements and roadmap input.

Sales Enablement & Partnerships

• Develop solution positioning, technical messaging, and sales enablement materials to help internal teams effectively present security offerings.
• Build and nurture strategic partnerships with technology vendors, system integrators, and industry partners to expand the reach of the NetWall product line.
• Represent OPSWAT at industry conferences, trade shows, and technical events across the APAC region.

What We Need From You

• 7+ years of experience as a Solutions Architect, Pre-Sales Engineer, Network Architect, or similar technical customer-facing role
• Strong expertise in data networking technologies and protocols, including BGP, routing, and SD-WAN architectures
• Solid background in Operational Technology (OT) environments and familiarity with industrial control systems (ICS) and common industrial protocols
• Proven ability to translate complex technical solutions into clear business value for customers
• Experience leading Proof-of-Concept engagements and technical solution design
• Strong skills in technical documentation, requirements definition, and business case development
• Excellent presentation and communication skills, with the ability to engage both technical engineers and executive stakeholders
• Willingness and ability to travel across the APAC region (approximately 25–30%) to support customer meetings, technical workshops, industry conferences, and partner engagements.

AT A GLANCE:

An exciting opportunity is now available at the Ho Chi Minh office to join one of the world’s fastest-growing sports companies. As a Product Engineer, you will provide technical guidance and engineering solutions to ensure products are thoroughly engineered and successfully move through commercialization for On’s LightSpray products. Based in Ho Chi Minh City, you will be an essential member of the LightSpray Team, with regular travel throughout Asia required. 

YOUR MISSION: 

• Manage engineering activities related to On’s LightSpray product, ensuring seamless progression through each stage. 
• Integrate sole material innovation into tooling creation, promoting advancements in product design and manufacturing. 
• Collaborate closely with Developers and Tooling Engineers to ensure the creation of uppers is effectively linked to tooling creation, making key connections between each phase.
• Lead quality checks of bottom units prior to shipment to T1 partners, maintaining high standards for every component. 
• Embody and promote our commitment to sustainability and quality, driving initiatives that distinguish On from other brands. 

WHO WE ARE LOOKING FOR:

We are seeking a Footwear Product Engineer who demonstrates a passion for innovation in athletic footwear and strives for the highest levels of performance. The ideal candidate will thrive in ambiguous situations, bringing structure and clarity to engineering challenges and helping drive decision-making. Adaptability and motivation to keep pace with On’s fast growth are essential. We value team players who can collaborate laterally and manage multiple projects simultaneously. 

YOUR STORY:

• Bachelor’s degree in engineering, Mechanical Engineering, Tooling Engineering, or a related discipline. Equivalent combinations of education, experience, and training are also acceptable. 
• A minimum of 3 years’ relevant industry experience in manufacturing or research and development, including manufacturing, industrial or mechanical engineering, and tooling engineering. 
• Extensive expertise in the molding process, equipment, materials, and mold tooling. 
• Solid understanding of product fabrication, tooling, materials, and manufacturing methods. 
• Proficiency in reading and interpreting technical drawings, sketches, and 3D digital files. 
• Ability to work independently under tight deadlines and simultaneously manage several projects requiring innovative ideas and problem-solving skills. 
• Strong digital literacy, including familiarity with Google Workspace, spreadsheets, database management, and proficiency with 2D/3D CAD/CAM tools and pattern engineering software, is highly desired. 
• Excellent written and verbal communication skills in English. 
• Willingness and ability to travel internationally up to 10%, as business needs require. 

Position Overview:

You’ll lead APAC PE/TD/CMF team to interface with product management, project management, industrial design, quality assurance, prototyping, testing, design engineering and merchandise sourcing in delivering a constant flow of innovative products. You also will collaborate with resource managers across product creation to plan, resource, and execute new projects. Ensure all engineering projects, initiatives, and processes are in conformance with organization’s established policies and objectives. Utilize best practice engineering methods and provide expert technical guidance for engineering initiatives. Incorporate components, materials, and tools that result in cost-effective and quality output. Groom and develop the engineering team to build a strong Production Engineering discipline.

该职位将领导APAC PE/TD/CMF，与产品管理、项目管理、工业设计、质量保证、原型设计、测试、设计工程和采购对接，提供源源不断的创新产品。您还将与采购经理在产品创建过程中合作，计划、资源和执行新项目。确保所有工程项目、计划和过程符合公司的既定政策和目标。利用最佳实践工程方法，为工程计划提供专业技术指导。整合各种要素、材料和工具，以实现成本效益和质量输出。培养和发展工程团队，建立强大的生产工程体系。

What You'll Do:

· Manage Vietnam engineer team by leading, coaching, and mentoring the team to accomplish the responsibilities and grow the capability continuously.

管理负责越南工程团队. 领导，培训并指导团队完成各项工作任务并持续提升团队能力。

· Cooperate with Product Creation team to meet project timelines, project quality and innovation efforts, to be lead for manufacturing process in design for manufacture (DFM)

与产品创新团队协作达成项目的时间表，项目质量及技术创新，成为设计制造中生产流程的主导者。

· Lead and coach PE/TD team to perform PE/TD’s duty in new product development process.

领导和指导PE/TD团队在新产品开发过程中履行PE/TD的职责。

· Assign PE/TD to join each specific project to support product design, complete design risk review and assessment, develop product test plan, perform engineering sample review and provide comments from product engineering perspective, be responsible for EIR and PSA sample review and approval.

指派产品工程师参加每个特定的新产品开发项目，以支持产品设计，完成设计风险审查和评估，制定产品测试计划，执行工程样品审查并从产品工程的角度提供意见。负责EIR和PSA样品的审核和批准。

· Drives the coordination between APAC engineer team and other function teams, focusing on technical communication and alignment with factories.

推动亚太工程师团队和其他职能团队之间的协调，重点关注与工厂的技术要求和规范达成一致。

· Partner with internal team and factories to ensure products are appropriately documented through a technical specification package, work Instructions are appropriately documented for manufacturing processes, and receive necessary change management for both.

与内部团队和工厂合作，确保使用合适的文件记录来管理产品和生产过程，并进行变更管理

· Partner with other function teams to ensure projects meet financial targets as related to COGs and Capital

与其他职能团队合作，确保项目达到与成本目标

· Familiar with OEM/ODM processes, build factory engineering capability assessment system and drive for continuous improvement to have the product creation process more smoothly and shorten the lead-time.

熟悉OEM/ODM流程, 建立工厂工程能力评估系统，并推动持续改进，以使新产品开发过程更加顺利, 并缩短新产品开发周期。

· Works closely with QA to solve technical issues related to product function and performance.

与质量团队紧密合作，解决与产品功能和性能相关的技术问题。

· Drives and organize periodic engineering seminar within PE/TD team and with cross functional teams by case study, lesson learning and experience/knowledge sharing.

通过案例分析、经验教训和知识分享，推动和PE/TD 团队内部以及和跨职能团队定期的工程研讨会。

· Identify, investigate, and adapt tools and techniques for product and process improvement, demonstrate excellent time-management, problem prevention and problem-solving skills.

发现并改进和产品及流程相关的解决方案和技术，具备出色的时间管理、问题预防和解决能力。

· Mentor and develop the engineer team by identifying educational and professional development opportunities for team members and work out their development plan.

指导和发展工程团队，为团队成员确定教育和职业发展机会，并制定发展计划。

Who You Are:

· Strong process-wise thinking and logical analytical capability.

较强的流程思维和逻辑分析能力。

· Good knowledge in textile cut&sew and RF welded, and basic knowledge on metal and plastic injection.

熟悉纺织品裁剪缝和射频焊接工艺，并具备金属和塑料注塑方面的基础知识。。

· Extensive knowledge of manufacturing processes and associated product design requirements for processes.

广泛的制造工艺和产品设计转化的知识。

· Qualification process knowledge in best practices such as PPAP, validation/verification through DFMEA/Test Plan/PFMEA/Control Plan

熟悉流程管理，例如PPAP/DFMEA/测试计划/PFMEA/控制计划的验证/验证

· Capability to partner with functional teams to assemble a robust technical specification package to capture product design intent, requirements, and expectations.

有能力与其他团队协作创建技术规格包，以捕获产品设计意图，需求和期望。

· Rich experience in project/team management and very familiar with project process , Skilled at prioritizing tasks and managing timelines.

具有丰富的项目/团队管理经验，非常熟悉项目流程，擅长确定任务优先级和管理时间表。

· Familiar with software which is used in hard goods and soft goods industry.

熟悉各种工程用软件。

· Strong verbal, written and presentation skills, with the ability to communicate effectively and professionally in English, rich experience on working and communicating directly with US based product creation teams.

较强的口头、书面和表达能力，具有有效和专业的英文沟通能力, 具有与美国产品开发团队直接工作和沟通的丰富经验。

· Respond effectively to sensitive inquiries or complaints and maintain confidentiality of sensitive information.

有效回应敏感询问或投诉，并对敏感信息保密。

· Bachelor's degree or above, major in Mechanical Engineering, or Fashion Design and Engineering, or Textile Engineering and manufacturing related.

学士学位以上，机械工程，服装设计与工程、纺织工程与制造相关专业

· 10+ years of experience on engineering, engineering experience on soft goods is preferred.

10年及以上工程经验, 软包工程经验优先

· 5+ years leading a Team Engineers

5年及以上工程团队管理经验

· Travel 30%

出差频率占工作30%及以上