The global merchant team ensures best-in-class restaurant and store selection for consumers while building products and services that help merchants grow their businesses profitably. We collaborate closely with commercial teams in 29 countries across our five global subteams:

• Merchant S&O (Strategy & Operations) – Drives merchant strategy, experience, performance tracking, and commercial go-to-market approaches.
• Sales S&O – Develops sales processes, tools, and enablement programs to improve productivity.
• Merchant Operations – Focuses on onboarding, in-store flows, self-service tooling, and integrations.
• Enterprise – Works with global merchant partners to grow our joint business.
• B2B – Develops new merchant service offerings, such as logistics as a service (Drive).

We are seeking a data-driven manager to optimize global account management processes and enable local teams to grow merchant businesses and reduce churn. This role involves analyzing, designing, and implementing scalable strategies and programs that drive operational excellence and business growth.

What you’ll be doing

• Develop and implement global programs and processes, creating strategies that drive merchant sales growth, improve profitability, and reduce churn across +30 markets.
• Identify and scale best practices from different markets across the company.
• Lead and manage cross-functional projects with product, analytics, marketing, legal, and finance teams.
• Use data insights to make informed business decisions, enhance reporting, and address data gaps.
• Train and support local account management teams by developing a centralized resource hub.
• This role will report to the Head of Global Account Management, Merchant S&O.

Our humble expectations

• 3+ years in management consulting, with a focus on operational improvement and process optimization, preferably in tech, platform businesses, or global retail/FMCG.
• 1-2 years of experience in account management or sales within a tech/platform ecosystem or global retailer. Startup/scale-up experience is a plus.
• Strong strategic thinking and analytical execution skills, with proficiency in MS Office (Excel & PowerPoint). Experience with Looker or SQL is a bonus.
• Experience with CRM tools (Salesforce) or project management platforms (Monday.com) is an advantage.
• Excellent communication and stakeholder management skills, with the ability to engage and influence teams across all levels an absolute must.
• Strong ownership mindset, able to work independently while managing multiple projects.

Next steps

If you are excited about working with the nicest of people, in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and let’s get the conversation going!

We are looking for a Technical Customer Success Manager (T.CSM) (German Speaking) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

What You'll Do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives. 
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization. 
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases. 
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency 
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What We Expect 

• Fluent in English and German (spoken and written) 
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+  years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering,  professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

Location: Hamburg or Berlin 

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are hiring a proactive and a highly motivated problem-solver to join our team as a Strategy Manager in this brand new open role to Act as the primary project owner for dedicated projects within the Lyft European Autonomous Vehicles Program, serving as the central PMO to ensure seamless coordination between internal teams and global stakeholders (e.g., Lyft, Freenow, AV Partners, Suppliers, etc.). The successful candidate will have a strong background in business strategy and Project Management and will thrive in our collaborative and forward-thinking team, which is committed to innovation and growth.

Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate colleagues who strive for excellence and like to have fun.  Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• European AV Program Management: Act as the primary project owner for dedicated projects within the Lyft European Autonomous Vehicles Program, serving as the central PMO to ensure seamless coordination between internal teams and global stakeholders (e.g., Lyft, Freenow, AV Partners, Suppliers, etc.).
• Execution & Milestone Tracking: Drive project timelines, manage complex workstreams, identify risks, and ensure the successful delivery of AV-related initiatives across European markets.
• Stakeholder Alignment: Facilitate communication and alignment between local operations and global partners to ensure the AV program meets strategic objectives.
• AV Strategic Roadmap: Develop and execute the AV strategy, identifying new business opportunities, analyzing market trends, and exploring "beyond mobility" innovations.
• Strategic Frameworks: Support the yearly and quarterly strategy planning processes and the creation of Lyft’s strategic framework.
• Executive & Shareholder Reporting: Assist in the creation of regular Supervisory Board Reports and or other materials for company All-Hands meetings (Strategy Updates/Performance Reporting).
• SMT Support: Provide support for the creation of ad-hoc requests from the Senior Management Team (SMT)
• In-house Consulting: Outside of the AV focus, the candidate may act as a project manager for high-impact, cross-functional projects as required by the company’s Senior leadership.
• Scope of Projects: These may include organizational changes, M&A activity, go-to-market strategies for new services, business opportunity research, sustainability initiatives and others.

TO BE SUCCESSFUL IN THIS ROLE:

• 3+ years of relevant experience in strategy and project management in consulting or high growth technology 
• Bachelor’s degree in  Business, Economics, or a related field. 
• Optionally specialized Project Management certifications (e.g. PRINCE2, IPMA, PMP)  
• Excellent communication skills, with a proven ability to translate complex financial and technical concepts into actionable insights for both technical and senior executive audiences. Advanced proficiency in creating presentations and corporate reports is required.
• Demonstrated success in working with senior leaders and external partners to influence investment decisions and drive significant business outcomes.
• A strong analytical focus on detail, accuracy, and strategic thinking.
• Experience working specifically with Autonomous Vehicles (Desired) 

• Fluent in English 

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us either in Berlin or Hamburg!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for a driven and strategic Senior Sales Manager to join our Health team and lead our expansion in the healthcare mobility sector. 
In this role, you will be responsible for identifying, qualifying, and closing new business opportunities across Germany. Your focus will be on non-emergency transport providers, insurance companies, and healthcare organisations, with direct involvement in complex tender processes and strategic sales cycles. 

You will be at the forefront of bringing our Health suite of solutions to market, helping modernise and optimise patient transport services. This is a high-impact role with the opportunity to shape how healthcare mobility works in one of Europe’s largest markets, and to build and grow your own team as the business scales.

YOUR DAILY ADVENTURES WILL INCLUDE:

• Identify, prospect, and engage potential clients by understanding their needs and addressing business challenges within the healthcare sector
• Build and manage a strong sales pipeline, from initial outreach through to negotiation and closing of deals
• Engage in tender processes with private practices, medical groups, and insurance companies
• Provide onboarding assistance and basic implementation support for smooth program launches
• Prepare presentations and reports for senior management, detailing project progress, market trends, and strategic recommendations

TO BE SUCCESSFUL IN THIS ROLE:

• +5 years of sales or business development or account management experience, ideally in healthcare sector
• Proven track record of achieving or exceeding sales targets and driving revenue growth
• Adept at maintaining and expanding client relationships, with a proven ability to bring existing customers into new business opportunities
• Fluency in German and English is required due to regular interaction with clients and internal stakeholders
• You feel comfortable operating independently in a fast-paced environment

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us either in Berlin or Hamburg!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for a driven and strategic Senior Sales Manager to join our Health team and lead our expansion in the healthcare mobility sector. 
In this role, you will be responsible for identifying, qualifying, and closing new business opportunities across Germany. Your focus will be on non-emergency transport providers, insurance companies, and healthcare organisations, with direct involvement in complex tender processes and strategic sales cycles. 

You will be at the forefront of bringing our Health suite of solutions to market, helping modernise and optimise patient transport services. This is a high-impact role with the opportunity to shape how healthcare mobility works in one of Europe’s largest markets, and to build and grow your own team as the business scales.

YOUR DAILY ADVENTURES WILL INCLUDE:

• Identify, prospect, and engage potential clients by understanding their needs and addressing business challenges within the healthcare sector
• Build and manage a strong sales pipeline, from initial outreach through to negotiation and closing of deals
• Engage in tender processes with private practices, medical groups, and insurance companies
• Provide onboarding assistance and basic implementation support for smooth program launches
• Prepare presentations and reports for senior management, detailing project progress, market trends, and strategic recommendations

TO BE SUCCESSFUL IN THIS ROLE:

• +5 years of sales or business development or account management experience, ideally in healthcare sector
• Proven track record of achieving or exceeding sales targets and driving revenue growth
• Adept at maintaining and expanding client relationships, with a proven ability to bring existing customers into new business opportunities
• Fluency in German and English is required due to regular interaction with clients and internal stakeholders
• You feel comfortable operating independently in a fast-paced environment

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us either in Barcelona, Berlin or Hamburg!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for an experienced CRM Manager to join our diverse and driven team. In this role, you’ll play a key part in achieving ambitious growth targets by engaging and retaining our global user base through impactful, data-driven CRM strategies.

YOUR DAILY ADVENTURES WILL INCLUDE:

• As part of the central CRM team, you will: design and execute CRM strategies that activate, engage and retain users across our 9 markets
• Own end-to-end campaign delivery, from ideation to execution, across multiple channels
• Advise on global and local initiatives, ensuring the right message reaches the right user at the right time
• Drive experimentation and optimisation, setting up A/B tests, analysing results, and turning insights into actionable improvements
• Lead cross-functional projects, such as dashboard creation, lifecycle segmentation, process optimisation, and experimentation frameworks
• Manage and optimise the campaign calendar, aligning communications with lifecycle stages and business priorities
• Act as a the main point of contact for your area of CRM, collaborating closely with Marketing, Product and local teams

TO BE SUCCESSFUL IN THIS ROLE:

• 3+ years of experience in CRM, lifecycle marketing, or customer engagement, ideally at a regional or global level
• Hands-on experience with CRM platforms (experience with Braze is a strong plus)
• Strong project management and stakeholder management skills, with the ability to influence across teams and markets
• Ability to prioritize and manage multiple initiatives in a fast-paced environment
• A data-driven mindset, using both quantitative and qualitative insights to inform decisions
• Excellent communication skills in English (other European languages are a plus)

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us either in Barcelona, Berlin or Hamburg!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for an experienced CRM Manager to join our diverse and driven team. In this role, you’ll play a key part in achieving ambitious growth targets by engaging and retaining our global user base through impactful, data-driven CRM strategies.

YOUR DAILY ADVENTURES WILL INCLUDE:

• As part of the central CRM team, you will: design and execute CRM strategies that activate, engage and retain users across our 9 markets
• Own end-to-end campaign delivery, from ideation to execution, across multiple channels
• Advise on global and local initiatives, ensuring the right message reaches the right user at the right time
• Drive experimentation and optimisation, setting up A/B tests, analysing results, and turning insights into actionable improvements
• Lead cross-functional projects, such as dashboard creation, lifecycle segmentation, process optimisation, and experimentation frameworks
• Manage and optimise the campaign calendar, aligning communications with lifecycle stages and business priorities
• Act as a the main point of contact for your area of CRM, collaborating closely with Marketing, Product and local teams

TO BE SUCCESSFUL IN THIS ROLE:

• 3+ years of experience in CRM, lifecycle marketing, or customer engagement, ideally at a regional or global level
• Hands-on experience with CRM platforms (experience with Braze is a strong plus)
• Strong project management and stakeholder management skills, with the ability to influence across teams and markets
• Ability to prioritize and manage multiple initiatives in a fast-paced environment
• A data-driven mindset, using both quantitative and qualitative insights to inform decisions
• Excellent communication skills in English (other European languages are a plus)

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us either in Barcelona, Berlin or Hamburg!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for an experienced CRM Manager to join our diverse and driven team. In this role, you’ll play a key part in achieving ambitious growth targets by engaging and retaining our global user base through impactful, data-driven CRM strategies.

YOUR DAILY ADVENTURES WILL INCLUDE:

• As part of the central CRM team, you will: design and execute CRM strategies that activate, engage and retain users across our 9 markets
• Own end-to-end campaign delivery, from ideation to execution, across multiple channels
• Advise on global and local initiatives, ensuring the right message reaches the right user at the right time
• Drive experimentation and optimisation, setting up A/B tests, analysing results, and turning insights into actionable improvements
• Lead cross-functional projects, such as dashboard creation, lifecycle segmentation, process optimisation, and experimentation frameworks
• Manage and optimise the campaign calendar, aligning communications with lifecycle stages and business priorities
• Act as a the main point of contact for your area of CRM, collaborating closely with Marketing, Product and local teams

TO BE SUCCESSFUL IN THIS ROLE:

• 3+ years of experience in CRM, lifecycle marketing, or customer engagement, ideally at a regional or global level
• Hands-on experience with CRM platforms (experience with Braze is a strong plus)
• Strong project management and stakeholder management skills, with the ability to influence across teams and markets
• Ability to prioritize and manage multiple initiatives in a fast-paced environment
• A data-driven mindset, using both quantitative and qualitative insights to inform decisions
• Excellent communication skills in English (other European languages are a plus)

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Project Manager (d/f/m)

Hamburg, Berlin

This position sits in our Experience & Engineering business unit. We deliver many services, from strategy and a performance-driven full-funnel approach to campaigning, e-commerce, data & analytics and content. We pride ourselves on delivering exceptional and engaging digital experiences. 

JOB PURPOSE

For our team in Germany, we are looking for a Project Manager (d/f/m) who will create exciting technological projects with the best design and first-class usability together with our client.

KEY RESPONSIBILITIES

• Planning, coordination and implementation of complex online and e-commerce projects, always keeping an eye on the fulfillment of milestones.
• Manage the entire project from the preparation of the offer to the control of the relevant key figures in order to realize the project on time and in budget.
• You are a central interface in the communication and clarification of requirements and needs between internal and external stakeholders as well as with our implementing expert teams.
• When advising and supporting our customers, you will impress them with your confident and proactive manner.
• Use your knowledge and experience in stakeholder management, risk management, controlling and reporting.
• On a day-to-day basis, you will lead an interdisciplinary project team, also across locations, and will be in regular, close contact with each other.

WHAT WE ARE LOOKING FOR

• You have at least 3+ years of experience in a client-facing agency-role or in direct, competent and trustworthy consulting of clients in a corporate environment.
• Fluent in written and spoken German and English.
• You have practical experience in the technical implementation of digital projects and/or e-commerce projects.
• You already have experience in (multi-)project management as well as the classic and agile project management methods and tools (e.g. Asana or Jira).
• You are skilled in the creation of cost overviews and offers.
• Design project plans with milestones and dependencies.
• Create re-briefings and document deadlines with clients.
• Work independently, on your own responsibility, in a structured and organized manner, characterized by a high sense of quality and a great sense of responsibility.
• See yourself as a team player and already have some experience in leading interdisciplinary teams in Strategy / UX / UI / Dev / QA to achieve the common goal.

WE OFFER

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean?We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Start Date: July or September 2026
Location: Hamburg

Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.

About AlphaSights

We bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.

Founded in 2008, our journey has been nothing short of extraordinary. With 2000+ professionals in nine cities worldwide, we've firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights.

Springboard your career with us if: 

• You thrive in a fast-paced, results-oriented environment.
• You possess a client-first mindset.
• You excel under pressure and enjoy working to tight deadlines.
• You are gritty, resilient and ready to roll up your sleeves and make things happen.

A day in the life of an Associate

As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek. Throughout your workday, you’ll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

• Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines. 
• Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate. 
• Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring success for our Associates means: 

1. Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
2. Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
3. A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years. 
4. Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

Requirements

You’ll need to bring your A game to work, daily. We are looking for:

• A good Bachelors or Masters degree, in areas like Business, Economics, Psychology, Business Engineering 
• Internship or working student experience, along with proven commitment and accomplishments in extracurricular activities, such as student organizations, community service, or competitive sports, is highly valued
• Strong client focus, resilience under pressure, and a high level of professionalism
• A self-starter mindset: enthusiasm, drive for success, strong initiative as well as excellent communication skills
• Fluent Polish skills at C2 level as well as written and verbal English and German skills at C1 level or above are required

Benefits

• Expect total first-year compensation ranging from €63,300 (average performance) to €71,700 (very strong performance) consisting of (i) annual base salary of €52,000 and (ii) uncapped variable compensation linked to individual performance.
• 28 vacation days per year
• Pension plan from Signal Iduna Germany
• Relocation Support
• Our fast-growing office, right across the Elbphilharmonie, has a special flair: with around 60 employees, we’re at the size where everyone knows each other and appreciates working together (Monday to Thursday in the office, Fridays home office)
• Monthly team events, free breakfast and snacks, subsidy for local public transport and lunch, iPhone and MacBook Pro complete our modern, professional working atmosphere.

#HP

Start:  July or September  

Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.

About AlphaSights

We bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.

Founded in 2008, our journey has been nothing short of extraordinary. With 2000+ professionals in nine cities worldwide, we've firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights.

Springboard your career with us if: 

• You thrive in a fast-paced, results-oriented environment.
• You possess a client-first mindset.
• You excel under pressure and enjoy working to tight deadlines.
• You are gritty, resilient and ready to roll up your sleeves and make things happen.

A day in the life of an Associate

As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek. Throughout your workday, you’ll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

• Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines. 
• Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate. 
• Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring success for our Associates means: 

1. Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
2. Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
3. A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years. 
4. Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

Requirements

You’ll need to bring your A game to work, daily. We are looking for:

• A good Bachelors or Masters degree, in areas like Business, Economics, Psychology, Business Engineering 
• Internship or working student experience, along with proven commitment and accomplishments in extracurricular activities, such as student organizations, community service, or competitive sports, is highly valued
• Strong client focus, resilience under pressure, and a high level of professionalism
• A self-starter mindset: enthusiasm, drive for success, strong initiative as well as excellent communication skills
• Written and verbal English and German skills at C1 level or above is required; experience living or working abroad is desired

Benefits

• Expect total first-year compensation ranging from €63,300 (average performance) to €71,700 (very strong performance) consisting of (i) annual base salary of €52,000 and (ii) uncapped variable compensation linked to individual performance.
• 28 vacation days per year
• Pension plan from Signal Iduna Germany
• Relocation support
• Our fast-growing office, right across the Elbphilharmonie, has a special flair: with around 60 employees, we’re at the size where everyone knows each other and appreciates working together (Monday to Thursday in the office, Fridays home office)
• Monthly team events, free breakfast and snacks, subsidy for local public transport and lunch, iPhone and MacBook Pro complete our modern, professional working atmosphere.

Join us as a Technical Program Manager (all genders) in our System Mobility team and help shape the future of autonomous mobility!

We are seeking an experienced Program Manager to lead the planning and execution of development programs for autonomous vehicle systems. In this role, you will be responsible for coordinating cross-functional engineering teams and ensuring the successful integration of the vehicle platform, sensor systems, autonomous driving software, and electronic control units.

What you will do

• Lead overall program planning, coordination, and execution for autonomous vehicle development programs, including the vehicle platform and autonomous driving system.
• Manage system integration across vehicle platforms, sensor technologies, autonomous driving software, and electronic control units (ECUs).
• Develop, maintain, and track project plans, milestones, and key deliverables to ensure program timelines are met.
• Collaborate closely with hardware, software, and functional engineering teams to ensure system compatibility and integration readiness.
• Identify and proactively manage technical risks, interdependencies, and system interfaces across the program.
• Ensure clear and transparent communication between engineering teams, management, and external partners.
• Support system architecture definition, integration activities, and testing processes.
• Coordinate project workstreams and sub-projects to ensure alignment and efficient execution.
• Monitor program progress and provide regular reporting on status, risks, and mitigation actions.

What will help you to fulfill your role 

• Master’s degree or higher in Electrical Engineering, Software Engineering, Systems Engineering, Automotive Engineering, or similar 
• Experience in automotive development, such as autonomous driving or ADAS systems, E/E architecture, or vehicle platforms.
• Strong technical understanding of complex vehicle systems and software-hardware integration.
• Proven experience in program or project management within engineering organizations.
• Structured, analytical working style with strong coordination and communication skills.

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Join us as a Technical Project Manager (all genders) in our Program Management team and help shape the future of autonomous mobility!

At MOIA, we’re shaping the future of urban mobility. As a Technical Project Manager, you’ll take ownership of the technical delivery of our product into real-world operations on a global scale. You will collaborate closely with a Customer Project Manager and a wide network of internal teams and external partners.

As a Technical Project Manager, you’ll connect product, technology, and customer needs, making sure we don’t just deliver features, but solutions that create real impact.

What you will do

• Own the end-to-end technical delivery of one of our City Rollouts
• Take responsibility for the full product and tech stack value chain — from development to customer handover
• Act as the central product point of contact across teams and partners, aligning everyone towards a common goal
• Work closely with customers to understand their needs, anticipate challenges, and integrate solutions into our product and organization
• Ensure delivery meets customer-specific milestones, timelines, and quality expectations
• Drive a tested, validated, and approved product that is ready for live operations
• Collaborate with senior stakeholders to shape priorities, prepare decision-making materials, and focus on initiatives with the highest business impact

What will help you to fulfill your role 

• You have proven experience leading complex technical projects or programs, ideally in an engineering environment. 
• You have a background in delivering technology projects for B2B customers. 
• You are familiar with automotive or mobility-related development (e.g. autonomous driving, ADAS, E/E architecture, or vehicle platforms). 
• You possess strong storytelling skills and the ability to communicate clearly and effectively across different audiences.
• You bring a structured, analytical way of working, paired with strong coordination and problem-solving skills.
• You take initiative and approach uncertainty with a positive, solution-oriented mindset.
• You are willing to travel globally for customer collaboration. 
• You have strong communication skills (written and verbal) in English and German.

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Team

Process Knowledge Management (PKM) at Raisin owns all operational knowledge and  documentation, as well as maintains and continuously improves existing processes, supporting scalable operations by integrating insights from other CS teams Q. Working closely with Process Design & Innovation, PKM provides deep area expertise during the design and rollout of new processes and takes ownership once they move into long-term use.
The team combines domain knowledge, structured process thinking  and AI-supported content creation to ensure that CS at Raisin operates with clear, simple and reliable processes .

Your Responsibilities

This role sits in a growing and evolving area of the business. As the Subject Matter Expert for Investment & Pension Products (IPP) within CS. You will be expected to understand customer and agent journeys, identifying friction points, and translating complex investment and pension topics into clear, usable, and compliant processes and communication. We’re looking for someone with a background in customer experience within investment and pension products, who is a self-starter who enjoys learning, problem solving and continuous improvement.

• Own knowledge, documentation and process management for Investment & Pension Products (IPP) within CS.ct as the main point of contact for the IPP area and ensure alignment with internal CS teams, external partners and Product teams.
• Drive regular agent-shadowing and data-gathering agenda to understand operational challenges, capture insights and translate them into process and documentation improvements.
• Proactively improve, simplify and standardize  content, leveraging AI-supported tooling.
• Own and maintain customer-facing knowledge and documentation for IPP, to support self-service and ticket deflection
• Independently assess, prioritize, and handle requests from internal and external stakeholders in an environment with evolving requirements.
• Support audit-related activities and maintain compliance documentation related to IPP.
• Contribute IPP expertise to PDI-led projects by supporting the research, design, documentation, and rollout of new or revised processes, ensuring alignment with operational constraints  and long-term sustainability.
• Lead the deployment of Lean ways-of-working in the IPP area CS organization.
• Own IPP CS feature requests to Product, ensuring business impact and operational needs are clearly represented.
• Own projects and responsibilities end-to-end from problem discovery and analysis through solution design, rollout and team adoption.

Your Profile

• Background in finance,banking or financial services - ideally with exposure to investment and pension products.
• Experience in customer experience, operations or process management, preferably in a regulated environment.
• Strong ability to translate complex product or regulatory topics into clear, practical guidance.
• Confident stakeholder management skills across operational, product, and compliance-focused teams, as well as external partners.
• Comfortable taking ownership and driving initiatives independently.
• Project management skills with experience in owning initiatives end-to-end.
• Interest in automation and AI, with a curiosity to apply new tools.
• Analytical, structured and improvement-oriented mindset.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Werde Teil unserer Mission, werde Teil von Doctolib!

Deine Aufgaben

• Du übernimmst Projekte nach der Übergabe durch den Sales Manager und bist für die Planung, Koordination und Umsetzung des gesamten Deployment-Prozesses beim Kunden verantwortlich
• Du bist während der gesamten Projektumsetzung der Hauptansprechpartner:in für den Kunden und das interne Bindeglied zwischen Marketing, Tech und weiteren Teams
• Du führst die Bestandsaufnahme und Analysephase durch, baust die Kundenorganisation in Doctolib auf und koordinierst Datenexport und -import
• Du schult Mitarbeiter:innen auf Kundenseite (Key User & Endanwender:innen) und begleitest den Go-Live vor Ort, remote oder hybrid
• Du dokumentierst den Projektfortschritt kontinuierlich (z. B. in Asana) und übergibst das Projekt nach Abschluss (D+30) strukturiert an das Performance Team

Dein Profil

• Erfahrung im Projektmanagement oder in der Kundenberatung, idealerweise im B2B- oder Software-Umfeld
• Ausgeprägte Kommunikationsstärke und Freude daran, als Hauptansprechpartner:in für verschiedene Stakeholder:innen zu agieren
• Strukturierte, eigenverantwortliche Arbeitsweise sowie ein hohes Maß an Lösungsorientierung
• Reisebereitschaft für Onsite-Termine bei Kund:innen im Großraum Hamburg und darüber hinaus
• Sehr gute Deutsch- und gute Englischkenntnisse

• Erfahrung im Change Management oder im Healthcare-Umfeld
• Kenntnisse in der Nutzung von Projektmanagement-Tools (z. B. Asana, Salesforce)
• Begeisterung für digitale Produkte und das Gesundheitswesen

Was wir Dir bieten

• Ein von Doctolib gesponsertes Deutschlandticket, wenn Du aus dem Büro oder im Hybridmodus arbeitest
• 28 Urlaubstage + 1 Tag zusätzlich für jedes volle Beschäftigungs-Kalenderjahr (max. 30 Tage)
• Die Möglichkeit, 10 Tage im Jahr aus dem Ausland zu arbeiten
• Eine betriebliche Krankenversicherung mit tollen Zusatzleistungen
• Eine betriebliche Altersvorsorge (bAV) mit einem Arbeitgeberzuschuss von 40% (15% während der Probezeit)
• Das Doctolib Parent Care Programm, das extra Elternzeit (1 Monat) uvm. enthält
• Kostenlose Mental Health- und Coaching-Sessions über einen externen Partner
• Zusätzlich zu gesunden Snacks und einem regelmäßigen Frühstücksbuffet bieten wir Essensgutscheine
• Ein gefördertes Sportangebot mit unserem Partner Urban Sports Club
• Für pflegende Betreuungspersonen und Beschäftigte mit Behinderungen gibt es ein Angebot, das flexiblere Arbeitszeiten, zusätzliche Freistellung aus medizinischen Gründen und psychologische Unterstützung beinhaltet
• Teilnahme an Doctolibs langfristigem Mitarbeiterbeteiligungsprogramm DoctoGrowth

Der Interview-Prozess

• Erstes Kennenlerngespräch (45 Min.)
• Fachliches Interview inkl. Case Study
• Interview mit dem Team / Hiring Manager
• Mindestens eine Referenzprüfung

Job Details

• Vertragsart: Festanstellung (unbefristet)
• Umfang: Vollzeit
• Standort: Hamburg
• Startdatum: ab sofort
• Arbeitsweise: Hybrides Arbeiten (2 Tage Homeoffice / Woche)

Location: Hamburg 

FREENOW by Lyft empowers smarter mobility decisions, helping people move freely and cities thrive. Our core goal for 2026 is the digitalization of the European taxi market. We are moving beyond traditional ride-hailing to provide our fleet partners with advanced B2B SaaS and operational capabilities.

To drive this transformation, we are looking for a highly motivated Intern for Sales and Business Development to join our team in Hamburg. In this role, you will act as part of a "Startup within a company," helping us launch and scale a new product in Germany. You will join a highly dynamic and hands-on department that combines elements of business development, project management and sales in an extremely fast-moving mobility tech environment. 

This is a 6 months contract with the possibility of a permanent position.

YOUR DAILY ADVENTURES WILL INCLUDE:

• Partner Management & Sales Execution with the support and guidance of your manager and senior team, you will learn to manage your own sales pipeline and expand our partner network through proactive outreach. You’ll handle the fleet partner lifecycle, from initial pitch to onboarding and support, while working closely with the team to resolve discrepancies and master the process.
• Data-Driven Market Insights: Conduct deep-dive analyses using Metabase or Tableau to gain a deeper understanding of market dynamics and our customers. Use these insights to identify operational gaps and provide actionable feedback for the continuous product development of our B2B SaaS solution.
• Cross-functional Execution: Collaborate with internal teams to plan and execute business development projects, ensuring all initiatives align with company goals and operational reality.

TO BE SUCCESSFUL IN THIS ROLE:

• You are currently enrolled in (or are in the gap period between) a Bachelor’s or Master’s degree in Business Administration, Economics, or a related field of study.
• You are fluent in both German and English (written and spoken).
• You have initial work experience in Business Development, Sales, or Operations.
• You feel comfortable working independently in a fast-paced environment.
• You possess strong analytical skills and are a "social butterfly" who enjoys interacting with people.
• You have initial experience with Tableau, Metabase, or Salesforce

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Position: Social Media & Community-Manager (befristet auf 18 Monate) – w/m/d

Standort: Hamburg, Deutschland (Büropräsenz an mindestens 2 Tage pro Woche erwartet)

Über die Rolle:

Du gehörst zu den Menschen, die Doves Social‑Media‑Präsenz Tag für Tag zum Leben erwecken. Von Content‑Ideen und Trendbeobachtung über Planung und Veröffentlichung bis hin zu Community‑Engagement, Texterstellung und Performance‑Tracking steuerst du den täglichen Rhythmus von Doves Social‑Kanälen und sorgst dafür, dass die Marke auf allen Plattformen konsistent und überzeugend auftritt.

Das ist eine Rolle für jemanden, der organisiert, kulturell versiert und wirklich begeistert von Social Media als Disziplin ist. Du weißt, was Content auf TikTok, Instagram oder YouTube erfolgreich macht, kannst Texte verfassen, die zum Ton jeder Plattform passen, und bemerkst Trends, bevor sie ihren Höhepunkt erreichen. Wir suchen jemanden, der sich sowohl im Management eines Content‑Kalenders und in der Erstellung von Performance‑Reports wohlfühlt als auch im schnellen Verfassen von Reaktionsposts oder im Briefing von Content Creators zu neuen Formaten.

Erfolg bedeutet reibungslos laufende Kanäle, Content, der konsequent Marken‑ und Plattformstandards erfüllt, eine Community, die sich gehört und eingebunden fühlt, und Performance‑Daten, die stetiges Wachstum bei Reichweite, Engagement und Markenaffinität zeigen.

Deine Aufgaben (Kernpunkte):

• Content‑Planung & Publishing: Pflege des Content‑Kalenders, Planung/Veröffentlichung plattformgerecht inkl. Accessibility (Untertitel, Alt‑Text), Koordination mit Kreativteam und Creators.
• Community‑Management: Tägliches Monitoring, Beantwortung von Kommentaren/Nachrichten, proaktives Community‑Engagement und Reaktionsposts bei Trends.
• Performance & Reporting: Monitoring von Reichweite, Engagement, Saves/Shares und Audience‑Wachstum; regelmäßige Reports und Ableitung von Insights.
• Zusammenarbeit: Briefings für Creators/Designer, Koordination mit Brand‑Team, Unterstützung bei Kampagnen‑ und Launch‑Planung.
• Trends & Plattform‑Expertise: Plattform‑Updates verfolgen, neue Formate vorschlagen und Best‑Practices für organische Reichweite umsetzen.

Was du mitbringen solltest:

• 3–5 Jahre Erfahrung im Social‑Media‑Management (Consumer Brands, idealerweise Beauty/Personal Care/FMCG).
• Deutsch auf C2‑Niveau und fließendes Englisch.
• Sichere Plattformkenntnis (TikTok, Instagram, YouTube u. a.), Erfahrung mit Content‑Formaten, Algorithmen und Publishing‑Workflows.
• Starke Copywriting‑Fähigkeiten und Erfahrung im Community‑Management.
• Vertrautheit mit Social‑Tools (z. B. Sprinklr, Hootsuite, Sprout) und Plattform‑Analytics.
• Gute Organisationsfähigkeiten, Multi‑Tasking und Detailorientierung.
• Interesse a Social‑Kultur, Trends und der Beauty‑Branche.
• Proaktive, teamorientierte Arbeitsweise.

Gen‑AI & Arbeitsstil:

• Grundkenntnisse in Gen‑AI‑Tools (ChatGPT, Claude, Copy.ai etc.) zur Unterstützung von Texten, Ideen und Reporting.
• Selbstorganisation, Eigeninitiative und die Fähigkeit, KI sinnvoll einzusetzen, ohne die menschliche Nuance zu verlieren.

Nice‑to‑have:

• Erfahrung mit Dove/Unilever, Inhouse‑Agenturen oder Social‑Specialist‑Studios.
• Editorial‑Erfahrung, Influencer‑Workflow, Social‑Listening und Accessibility‑Know‑how.
• Verständnis für Paid‑Social und die Verzahnung von organischem und bezahltem Content.

Qualifikationen:
Formale Abschlüsse sind willkommen, aber nicht erforderlich, gleichwertige praktische Erfahrung zählt.

 Req ID: 16640

#LI-AB1 #LI-HYBRID #LI-MIDSENIOR

Senior Project Manager (d/f/m)

Hamburg, Berlin

This position sits in our Experience & Engineering business unit. We deliver many services, from strategy and a performance-driven full-funnel approach to campaigning, e-commerce, data & analytics and content. We pride ourselves on delivering exceptional and engaging digital experiences. 

JOB PURPOSE

For our team in Germany, we are looking for a Project Manager (d/f/m) who will create exciting technological projects with the best design and first-class usability together with our client.

WHAT YOU’LL DO:

• Planning, coordination and implementation of complex online and e-commerce projects, always keeping an eye on the fulfillment of milestones.
• Manage the entire project from the preparation of the offer to the control of the relevant key figures in order to realize the project on time and in budget.
• You are a central interface in the communication and clarification of requirements and needs between internal and external stakeholders as well as with our implementing expert teams.
• When advising and supporting our customers, you will impress them with your confident and proactive manner.
• Use your knowledge and experience in stakeholder management, risk management, controlling and reporting.
• On a day-to-day basis, you will lead an interdisciplinary project team, also across locations, and will be in regular, close contact with each other.

WHAT YOU BRING:

• You have at least 5+ years of experience in a client-facing agency-role or in direct, competent and trustworthy consulting of clients in a corporate environment.
• Fluent in written and spoken German and English.
• You have practical experience in the technical implementation of digital projects and/or e-commerce projects.
• You already have experience in (multi-)project management as well as the classic and agile project management methods and tools (e.g. Asana or Jira).
• You are skilled in the creation of cost overviews and offers.
• Design project plans with milestones and dependencies.
• Create re-briefings and document deadlines with clients.
• Work independently, on your own responsibility, in a structured and organized manner, characterized by a high sense of quality and a great sense of responsibility.
• See yourself as a team player and already have some experience in leading interdisciplinary teams in Strategy / UX / UI / Dev / QA to achieve the common goal.

WE OFFER:

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Start: Immediately | Level: Mid - Senior | Location: Hamburg (hybrid), Switzerland (remote) | Working Hours: Full Time (40h/Week) 

As Global Procurement Manager (gn) - Ingredients, you take on a key role in our international procurement organization and actively shape our global supplier and category strategy for raw materials. You operate at the interface between global markets, suppliers, and internal stakeholders, ensuring that we are optimally positioned worldwide – economically, qualitatively, and strategically.

You combine strong analytical thinking with negotiation skills and a clear focus on identifying optimization potential. You proactively drive change, reduce complexity, and ensure that our supply chain remains stable and future-proof in a dynamic global market environment.

Your mission

• You own a global category of raw materials such as vitamins, minerals, amino acids, flavours, and sweeteners
• You analyze spend, cost drivers, market trends, and the global supplier landscape to derive and implement a sustainable sourcing strategy
• You build and develop strong relationships with existing and potential new international suppliers
• You segment and evaluate suppliers based on quality, service, and value, and conduct regular business reviews and executive meetings
• You identify and drive global cost-saving initiatives and deliver on productivity targets
• You analyze data to identify optimization opportunities, reduce complexity, and drive standardization and consolidation on a global level
• You collaborate closely with international internal stakeholders to ensure alignment between sourcing strategies, timelines, and business objectives
• You lead complex international tenders (RFX), drive negotiations, and manage contracts considering price, supply, service, legal, and IP risks
• You proactively identify risks, anticipate price developments, and ensure long-term supply security

Your experience & skills

• You hold a Bachelor’s or Master’s degree in business, supply chain, procurement, engineering, operations, or a comparable field
• You bring at least 3 years of experience in strategic sourcing, ideally in an international environment
• You have knowledge of relevant raw materials and ingredients
• You have experience in building and managing international supplier relationships
• You demonstrate the ability to lead and influence cross-functional and international teams
• You ideally have experience in the FMCG or food industry
• You communicate fluently in English and ideally also in German, both written and spoken
• You have strong analytical and structured working skills, combined with solid project management capabilities 

Why choose us?

Being part of our team means joining a high-performing company with a diverse and inclusive culture. In our fast-growing team of over 1,200 employees, we combine our passion for sports nutrition, supplements, and healthy foods with cutting-edge technology, production, and logistics processes. All of this serves one goal: providing our customers with top-quality products to support their healthy and active lifestyle.

You can look forward to a strong sense of team spirit, ongoing opportunities for professional growth and responsibility, and an exciting work environment that blends lifestyle and career. With locations in Hamburg, Elmshorn, Kaltenkirchen/Nützen, and Elsdorf, TQG offers diverse career opportunities in areas such as technology, product development, sales, marketing, and logistics. Additionally, you’ll benefit from:

• Flexible working hours and remote work options
• Attractive employee discounts
• Subsidy for the E-gym Wellpass
• Workation
• Corporate benefits
• 28 days vacation/year
• and much more

About Us

The Quality Group (TQG) is an innovative provider of sports nutrition products, bringing together the successful brands ESN and More Nutrition since 2021.

ESN has been the German market leader in sports nutrition since 2004, offering products like protein powders, bars, and supplements designed for ambitious fitness goals. Founded in 2017, More Nutrition focuses on healthy, reduced-sugar foods, providing solutions for conscious nutrition and weight management without compromise.

TQG’s vision is to help people become the best version of themselves. With passion and innovation, the company develops high-quality products that promote health, performance, and joy in life. Its agile company culture and exciting career opportunities make TQG a strong partner not only for customers but also for employees.

This is us – The Quality Group – nice to meet you! Now it’s your turn!
We look forward to your application! Regardless of gender, age, background, or identity – what matters to us is who you are and what you bring to the table. Join our team and grow with us!

Start: immediately | Level: Mid - Senior | Location: Hamburg (hybrid), Switzerland (remote) | Arbeitszeit: Full Time (40h/Week) 

Your start in our Procurement Team at ESN & More! 

As a Procurement Manager (gn) - External Manufacturing, you will be at the center of taking our supply chain to the next level. You will manage the sourcing of our finished goods, build strong partnerships with external manufacturers, and ensure that our products are delivered efficiently, at scale, and with high reliability – a key foundation for our continued growth.

Working closely with Product, Supply Chain, and other cross-functional teams, you will drive strategic initiatives and create real impact. You will take ownership of a key sourcing category and actively shape our global supplier strategy in a dynamic, fast-growing environment.

Your mission

• You own the strategic sourcing of finished goods (e.g. food, supplements, ready-to-drink, capsules) produced by external manufacturers
• You collaborate closely with internal stakeholders (e.g. Product Line Management of ESN and More Nutrition) to ensure supplier strategies and timelines align with business objectives
• You analyze spend, cost structures, market trends, and supplier landscapes, and derive sustainable sourcing strategies
• You manage and develop supplier relationships end-to-end – from segmentation and evaluation (quality, service, value) to regular business reviews
• You identify and drive cost-saving initiatives and continuously improve productivity
• You analyze data to reduce complexity, optimize specifications, and ensure the optimal supplier base
• You lead tenders (RFX), develop commercial models, and negotiate complex contracts considering price, supply, service, legal, and IP risks
• You identify risks (e.g. price volatility) and develop strategies to ensure supply security

Your experience & skills

• You hold a Bachelor’s or Master’s degree in Business, Supply Chain, Procurement, Engineering, or a related field
• You bring several years of experience in strategic sourcing/procurement & in sourcing externally manufactured finished goods (contract / 3rd party manufacturing)
• Experience in FMCG or the food industry is a plus
• You communicate fluently in English and ideally also in German
• You have strong analytical capabilities and proven project management skills

Why choose us?

Being part of our team means joining a high-performing company with a diverse and inclusive culture. In our fast-growing team of over 1,200 employees, we combine our passion for sports nutrition, supplements, and healthy foods with cutting-edge technology, production, and logistics processes. All of this serves one goal: providing our customers with top-quality products to support their healthy and active lifestyle.

You can look forward to a strong sense of team spirit, ongoing opportunities for professional growth and responsibility, and an exciting work environment that blends lifestyle and career. With locations in Hamburg, Elmshorn, Kaltenkirchen/Nützen, and Elsdorf, TQG offers diverse career opportunities in areas such as technology, product development, sales, marketing, and logistics. Additionally, you’ll benefit from:

• Flexible working hours and remote work options
• Attractive employee discounts
• Subsidy for the E-gym Wellpass
• Workation
• Corporate benefits
• 28 days vacation/year
• and much more

About Us

The Quality Group (TQG) is an innovative provider of sports nutrition products, bringing together the successful brands ESN and More Nutrition since 2021.

ESN has been the German market leader in sports nutrition since 2004, offering products like protein powders, bars, and supplements designed for ambitious fitness goals. Founded in 2017, More Nutrition focuses on healthy, reduced-sugar foods, providing solutions for conscious nutrition and weight management without compromise.

TQG’s vision is to help people become the best version of themselves. With passion and innovation, the company develops high-quality products that promote health, performance, and joy in life. Its agile company culture and exciting career opportunities make TQG a strong partner not only for customers but also for employees.

This is us – The Quality Group – nice to meet you! Now it’s your turn!
We look forward to your application! Regardless of gender, age, background, or identity – what matters to us is who you are and what you bring to the table. Join our team and grow with us!

**Please submit CV in English**

ABOUT THE ROLE
Here’s what you’ll be doing:

• Develop and deliver a growth strategy for the DACH market, with an innovative and effective approach to scaling Fever's presence in the region - long-term, you may take responsibility for a full country.
• Identify partners such as promoters, producers, or venue owners in different verticals (e.g., music, art, permanent attractions, or sports), and build deep business relationships with them.
• Find the right ways of collaboration around ticketing, performance marketing, and data optimization, and negotiate deals and contracts with partners, ensuring value creation for both parties.
• Collaborate closely with cross-functional stakeholders (e.g., project management, marketing, data analytics, product) to successfully deliver on our partners' growth across the DACH market and internationally.
• Keep up to date with everything exciting that’s happening in the live entertainment landscape; think of yourself as the expert for new and trending experiences.

ABOUT YOU
Here’s what you should bring to the table:

• 5+ years of total professional experience, with at least 3 years in top-tier strategy consulting (MBB) or a strong entrepreneurial / commercial background (founder, early-stage operator, or senior business development manager).
• Proven track record leading high-stakes commercial initiatives, partnerships, or revenue-driving projects in fast-paced environments.
• Strong sales and partnership development ability - comfortable owning a pipeline, negotiating high-value deals, and managing senior stakeholders.
• Exceptional strategic thinking, structured approach, and analytical skills.
• Self-starter, highly autonomous, and thrives in a dynamic and high-growth environment.
• Excellent communication skills in German and English (written and verbal, C2 level), with the ability to influence cross-functional teams and external partners.
• Comfortable working with Google Workspace, Slack, and CRM systems (e.g., Salesforce).
• Passion for the events and entertainment industry.

BENEFITS & PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Stock options
• 40% discount on all Fever events and experiences
• Support with pension (Berufliche Altersvorsorge)
• Meal Vouchers
• Free Wellhub membership
• Opportunity to have a immeditate impact in a high-growth global category leader 
• Responsibility from day one and and excellent opportunities for professional and personal growth
• Great work environment with a young, international team of talented people to work with

**Please submit CV in English** 

ABOUT THE ROLE
Here’s what you’ll be doing:

• Develop and deliver a growth strategy for the DACH market, with an innovative and effective approach to scaling Fever's presence in the region - long-term, you may take responsibility for a full country.
• Identify partners such as promoters, producers, or venue owners in different verticals (e.g., music, art, permanent attractions, or sports), and build deep business relationships with them.
• Find the right ways of collaboration around ticketing, performance marketing, and data optimization, and negotiate deals and contracts with partners, ensuring value creation for both parties.
• Collaborate closely with cross-functional stakeholders (e.g., project management, marketing, data analytics, product) to successfully deliver on our partners' growth across the DACH market and internationally.
• Keep up to date with everything exciting that’s happening in the live entertainment landscape; think of yourself as the expert for new and trending experiences.

ABOUT YOU
Here’s what you should bring to the table:

• 5+ years of total professional experience, with at least 3 years in top-tier strategy consulting (MBB) or a strong entrepreneurial / commercial background (founder, early-stage operator, or senior business development manager).
• Proven track record leading high-stakes commercial initiatives, partnerships, or revenue-driving projects in fast-paced environments.
• Strong sales and partnership development ability - comfortable owning a pipeline, negotiating high-value deals, and managing senior stakeholders.
• Exceptional strategic thinking, structured approach, and analytical skills.
• Self-starter, highly autonomous, and thrives in a dynamic and high-growth environment.
• Excellent communication skills in German and English (written and verbal, C2 level), with the ability to influence cross-functional teams and external partners.
• Comfortable working with Google Workspace, Slack, and CRM systems (e.g., Salesforce).
• Passion for the events and entertainment industry.

BENEFITS & PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Stock options
• 40% discount on all Fever events and experiences
• Support with pension (Berufliche Altersvorsorge)
• Hybrid position: Based in Munich, work from home twice weekly with some flexibily for travel
• Free Gympass membership
• Opportunity to have a immediate impact in a high-growth global category leader
• Responsibility from day one and and excellent opportunities for professional and personal growth
• Great work environment with a young, international team of talented people to work with

**Please submit CV in English** 

ABOUT THE ROLE
Here’s what you’ll be doing:

• Develop and deliver a growth strategy for the DACH market, with an innovative and effective approach to scaling Fever's presence in the region - long-term, you may take responsibility for a full country.
• Identify partners such as promoters, producers, or venue owners in different verticals (e.g., music, art, permanent attractions, or sports), and build deep business relationships with them.
• Find the right ways of collaboration around ticketing, performance marketing, and data optimization, and negotiate deals and contracts with partners, ensuring value creation for both parties.
• Collaborate closely with cross-functional stakeholders (e.g., project management, marketing, data analytics, product) to successfully deliver on our partners' growth across the DACH market and internationally.
• Keep up to date with everything exciting that’s happening in the live entertainment landscape; think of yourself as the expert for new and trending experiences.

ABOUT YOU
Here’s what you should bring to the table:

• 5+ years of total professional experience, with at least 3 years in top-tier strategy consulting (MBB) or a strong entrepreneurial / commercial background (founder, early-stage operator, or senior business development manager).
• Proven track record leading high-stakes commercial initiatives, partnerships, or revenue-driving projects in fast-paced environments.
• Strong sales and partnership development ability - comfortable owning a pipeline, negotiating high-value deals, and managing senior stakeholders.
• Exceptional strategic thinking, structured approach, and analytical skills.
• Self-starter, highly autonomous, and thrives in a dynamic and high-growth environment.
• Excellent communication skills in German and English (written and verbal, C2 level), with the ability to influence cross-functional teams and external partners.
• Comfortable working with Google Workspace, Slack, and CRM systems (e.g., Salesforce).
• Passion for the events and entertainment industry.

BENEFITS & PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Stock options
• 40% discount on all Fever events and experiences
• Hybrid position: Based in Berlin, work from home twice weekly with some flexibility for travel
• Free Gympass membership
• Opportunity to have a immediate impact in a high-growth global category leader 
• Responsibility from day one and and excellent opportunities for professional and personal growth
• Great work environment with a young, international team of talented people to work with

We are looking for a talented Mid-Level Account Manager to join our team. This role is ideal for someone whose passion lies in orchestrating complex projects, while combining a creative sensibility with a deep curiosity for strategy and brand challenges.

What we’re looking for:

• Fluent in English, with the ability to work confidently in a fully English-speaking environment 
• A strategic mindset, with the ability to connect the dots and see the bigger picture
• A strong interest in the strategic foundations of campaigns and brand challenges
• A genuine passion for creativity and a sharp eye for strong ideas
• Excellent project management skills, with the ability to handle complexity and multiple workstreams simultaneously
• Comfortable working with international stakeholders across multiple departments and disciplines
• A high level of accuracy and attention to detail
• Highly organized, detail-oriented, reliable
• A team player who contributes to a positive working dynamic
• Advanced PowerPoint skills
• Experience in automotive and/or luxury brands is a plus, but not mandatory

What we offer:

• Independent, creative work on exciting client briefs
• High levels of ownership, fast decision-making, and flat hierarchies
• A hungry team that has your back
• The opportunity to grow and take on even more responsibility
• A distinctive agency culture that makes you want to stay
• Maximum flexibility: trust-based vacation and hybrid working (50% office for team spirit, 50% remote for focus)
• Workation: work from anywhere in the EU for up to 28 days per year
• Benefits: Wellpass for your fitness, JobRad (after probation) and Corporate Benefits

Join us as a (Senior) System of Systems (SoS) Security Manager (all genders) and take responsibility for the cybersecurity governance, risk management, and verification activities of our System of Systems (SoS) projects

In this role, you establish, maintain, and continuously evolve the SoS-level cybersecurity framework. You ensure effective process governance, enable risk-based decision-making, coordinate security verification activities, and provide transparency to stakeholders across vehicle, cloud, and system teams. This position combines elements of Information Systems Security Management, Cybersecurity Management, and System Security Management to reflect the complexity of SoS environments.

What you will do

• Define and document the security relevance, scope, and expectations of the SoS and all affected subsystems.
• Establish, govern, and continuously improve the SoS cybersecurity process landscape, including deliverables, checkpoints, acceptance criteria, and release readiness.
• Coordinate and oversee the planning, execution, and completion of all SoS security activities without executing them yourself.
• Create, maintain, and communicate the SoS Security Status Report, providing transparency to leadership and stakeholders.
• Compile and structure complete SoS security documentation and evidence into a coherent SoS Security Case.
• Document security risk acceptance decisions and ensure lifecycle-wide traceability, including transfer of residual risks.
• Align security-relevant activities across teams and domains to ensure consistency and eliminate gaps.
• Advise project teams on security-related matters and represent the SoS security position in governance forums.

What will help you to fulfill your role 

• A degree in computer science, cybersecurity, engineering, or a comparable technical field.
• Experience in cybersecurity governance, assurance, risk management, or compliance-focused roles.
• Strong understanding of structured assurance approaches, including Security Case creation.
• Solid knowledge of ISO/SAE 21434, NIST-based cybersecurity processes, and UN ECE R155.
• Confidence in documentation, process governance, reporting, and compliance management.
• Experience introducing or maturing security processes in complex organizations.
• Familiarity with security testing, vulnerability management, or verification results.
• Excellent stakeholder management and communication skills in cross-functional environments.
• Business-level fluency in English, both written and spoken

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Stelle: Mid-Level Project/Account Manager, 2-Jahresvertrag (w/m/d)

Standort: Hamburg, Deutschland 

Über die Stelle:

OLIVER sucht einen passionierten Mid Level Project/Account Manager, der unser Team bei einem weltweit führenden Tech-Unternehmen verstärkt. 

In dieser Rolle bist du die zentrale Schnittstelle in einem sehr dynamischen Ökosystem. Du begleitest komplexe Projekte von der ersten Idee bis zum Moment, in dem das Produkt für den Endkonsumenten sichtbar wird. Du stellst sicher, dass unsere kreativen Lösungen punktgenau zur Veröffentlichung bereitstehen und die hohen Standards einer globalen Tech-Marke erfüllen. 

Wenn du proaktiv denkst und in einem Umfeld aufblühst, das ständiger Innovation geprägt ist, ist das deine Chance.

Was du tun wirst: 

• End-to-End Projektverantwortung: Du steuerst Projekte über den gesamten Lebenszyklus – vom ersten Briefing über die Kreationsphase bis hin zur finalen Bereitstellung der Assets für die Auslieferung (Digital, (Social) & Print).
• Proaktive Beratung: Du bist nicht nur Verwalter, sondern Sparringspartner. Du hinterfragst Briefings kritisch, denkst einen Schritt voraus und erkennst Bedarfe, bevor sie entstehen.
• Stakeholder-Management: Du arbeitest eng mit internen Teams und externen Partnern zusammen, um Projektumfänge, Budgets und Timings präzise zu definieren und einzuhalten.
• Qualitätssicherung: Du stellst sicher, dass jedes Asset – egal ob für Retail-Partner oder digitale Kanäle – den Brand-Guidelines entspricht und die Exzellenz widerspiegelt, die man von einer Top-Tech-Marke erwartet.

Was du mitbringen solltest, um in dieser Rolle erfolgreich zu sein:

• Erfahrung: Mindestens 3 bis 5 Jahre fundierte Erfahrung im Account- oder Projektmanagement, idealerweise im Agenturumfeld mit Fokus auf Technologie, Telekommunikation oder Retail-Marketing.
• Ownership-Mentalität: Du wartest nicht auf Anweisungen, sondern ergreifst die Initiative. Du verstehst dich als Motor deiner Projekte und treibst diese eigenverantwortlich voran.
• Resilienz & Agilität: Du fühlst dich in einem Umfeld wohl, das durch kurze Reaktionszeiten und hohe Schlagzahl bei Produkt-Releases geprägt ist. Du bewahrst auch bei kurzfristigen Strategiewechseln einen kühlen Kopf.
• Problemlösungskompetenz: Du bist ein natürlicher "Solution Finder" und adaptierst neue Tools und Prozesse blitzschnell, um Hindernisse im Projektablauf proaktiv aus dem Weg zu räumen.
• Kommunikationsstärke: Ausgezeichnete Deutsch- und Englischkenntnisse (C1) sind für die tägliche Abstimmung in diesem internationalen Setup zwingend erforderlich.

Req ID: 16915

#LI-AB1 #LI-ONSITE #LI-MIDSENIOR

About us

ZAM Network is a multi-faceted company based in the United States, comprised of a full-service creative agency (ZAM) and a dedicated media division (Fanbyte). ZAM specializes in building engaged gaming communities through its three core pillars of marketing, creative services and user research. Fanbyte operates one of the largest gaming networks in the world including the #1 community for World of Warcraft and Fanbyte.com, our flagship website, covering games, entertainment, wrestling, sports, and more! Our sites have a global reach of well over 45 million active users and our agency business continues to tackle exciting marketing and creative projects from our global gaming clientele.

Job description

We are looking for a Community Manager who has familiarity with ARPG games (big plus if you play Path of Exile 2) to further grow ZAM’s Community Team and assist in the creation and implementation of Community Development and Management strategies for our global gaming clientele. Our ideal candidate is fluent in English and German, has a passion for video games, deep knowledge and love of the gaming industry and has a high level of attention to detail. The Community Manager at ZAM will need to flex their project management skills, track and complete a variety of tasks for multiple projects, build strong relationships with our clients, manage other Singapore based community team members, as well as grow and engage with online gaming communities.

Responsibilities

• Collaborate with ZAM’s Los Angeles headquarters & Singapore office and creative teams to create, curate and publish compelling social media content for our clients
• Coordinate communications with our clients, understand their goals and provide solutions.
• Provide reporting and accurate tracking of projects to clients and internal stakeholders, effectively communicating updates, risks and roadblocks.
• Build and optimize community platforms from the ground up including Discord, Subreddits, Forums, Twitch, Facebook Groups and more.
• Community moderation, volunteer management and recruitment across multiple platforms.
• Create and run community events to engage and grow online communities.
• Work with other internal departments including marketing and creative services to complete projects with a high level of quality.
• Monitor online community sentiment and provide constructive feedback on how to improve and maintain positive sentiment for our clients.

Qualifications

• Fluent in English and German - Please send resume in English
• Bachelor’s degree in Marketing, Business Administration, or related field.
• 2+ years of community management experience in an agency or gaming environment.
• Bachelor's degree or equivalent combination of experience and education required.
• Passionate gamer with experience in PC/console and mobile games.
• Self-motivated, independent, high attention to detail, process-oriented and adaptable when working across multiple clients and business units.
• Strong leadership and effective resource management skills.
• An open minded and problem-solving attitude with exceptional written and verbal communication skills.
• Experience launching at least one new product and/or facilitating the growth of a thriving community.
• Ability to work in a fast-paced environment, deal with ambiguity and cooperate effectively with our international clientele.
• Flexibility for irregular work hours to collaborate with our headquarters in Los Angeles as well as our international clients.
• Proficient with common online community platforms (Discord, Reddit, Wikis, Forums, Twitch etc.) as well as social media platforms (Twitter, Instagram, Tik Tok, Snapchat and Facebook).
• Experience working with project management and social media tools (eg. Sprout Social, Hootsuite, Asana, Trello etc.).
• Familiarity with ARPG games.

Bonus Points

• Big plus if you play Path of Exile 2.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on any protected category.