Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.

You will:

Lead your market with disciplined, in-person execution

• Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.

Establish yourself as the go-to Square expert in your city

• Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
• Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
• Implement a disciplined referral strategy to turn every new customer into future opportunities.

Build a high-velocity pipeline from the ground up

• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

Master your verticals and sell with precision

• Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
• Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

Achieve exceptional results in a high-accountability environment

• Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
• Measure performance frequently and improve continuously.
• Consistently exceed quota within a culture where high standards are the norm.

You have:

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment 
• Business development experience (e.g. hunting and cold calling)
• Since this is a field position, you must have reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent
• Even better:
• 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
• 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page

As a Senior Systems Operations Engineer at Spire, you will be responsible for ensuring that on-orbit mission operations meet and sustain technical and service-level objectives. You will serve as the technical link between the development and operations phases of the mission lifecycle, ensuring that the constellation behaves as expected and that any deviations are rapidly understood, assessed, and resolved with sound engineering judgment.  

This role is central to Spire’s strategy to deliver scalable, reliable, and technically assured services using model-based engineering and validated asset profiles. Your work will ensure that decisions affecting constellation performance are made with technical insight.  

Role Responsibilities:  

• Own the technical quality of mission operations during the on-orbit service period, ensuring Service Level Agreements (SLAs) are well defined, monitored, and maintained. 
• Assess and design strategies to address underperformance, providing detailed technical insight and coordinating resolution strategies in collaboration with Systems Engineering, Mission Design, and SRE. 
• Define and manage the high-level structure and performance requirements of asset profiles, ensuring they accurately represent mission needs and provide a clear basis for verification. Work with System Owners and SMEs to ensure subsystem capabilities are properly characterised, and with SREs to ensure ongoing validation of in-orbit performance. 
• Bridge the gap between Systems Engineering, Mission Design, Program Management, Customer Service, and SRE by providing technical leadership during the mission service period. Define the tooling and functional monitoring needs that enable the SRE team to maintain constellation health and respond effectively to deviations. 
• Support SRE, Platform, and Customer Service leads in triaging constellation or satellite issues that deviate from nominal asset profile definitions, ensuring escalation paths and responses are technically justified. 
• Act as a technical reviewer and contributor during Mission Readiness Review (MRR) and pre-launch handover, ensuring operational teams are equipped with validated, well-understood assets and clearly defined expectations for mission performance. 
• Identify operational risks and propose mitigations related to in-orbit performance, platform limitations, or evolving CONOPS. 
• Ensure technical consistency and justification for on-orbit changes such as mode transitions, re-tasking, or adjustments to duty cycles or resource allocations. Lead the rollout of complex fleet-wide changes when CONOPS are being updated, ensuring risks and dependencies are managed. 
• Collaborate across SRE, Platform, and Systems teams to codify lessons learned into reusable operational standards, documentation, and improved design practices for future missions. 
• Derive and maintain Operational Requirements by helping project teams translate mission and system-level requirements into operational-level non-functional requirements (SLOs, latency, freshness, availability), with verification methods and traceability. 
• Support configuration control during service, helping manage the versioned operational baseline (limits, parameters, tasking configurations) and working with SREs, System Owners, and Customer Service to prevent configuration drift across the fleet. 
• Support the definition and coverage of FDIR (Fault Detection, Isolation, and Recovery) logic, ensuring coverage against top failure modes and reducing residual operational risk over time. 

Basic Qualifications:  

• BSc in Aerospace Engineering, Systems Engineering, Computer Science, or other relevant technical discipline. 
• 3+ years of experience in system performance monitoring, root cause analysis, and anomaly resolution. 
• Solid understanding of space system behaviour on orbit, including thermal dynamics, power management, RF communications, and tasking impacts. 
• Ability to translate system-level engineering context into clear operational guidance and tooling requirements. 
• Familiarity with SLA-driven architectures, system observability, and mission assurance principles. 
• Clear communication skills to align stakeholders across engineering, operations, and customer delivery. 
• Familiarity with software tools and frameworks used in operations, including strong Python, SQL skills and GitHub-based workflows. 

Preferred Qualifications:

• 3+ years of experience supporting operations of multi-satellite constellations. 
• Knowledge of asset profiling approaches and system models (including fault profiles, mode transitions, and performance boundaries). 
• Understanding of ground-segment tooling, SRE practices, or telemetry/telecommand systems. 
• Experience working with cross-functional, multi-time zone teams across engineering and operations. 
• Background in satellite mission design, including the transition from development to operations. _LI-MK1

Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office.

Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. _LI-MK1

As a Senior Systems Operations Engineer at Spire, you will be responsible for ensuring that on-orbit mission operations meet and sustain technical and service-level objectives. You will serve as the technical link between the development and operations phases of the mission lifecycle, ensuring that the constellation behaves as expected and that any deviations are rapidly understood, assessed, and resolved with sound engineering judgment.  

This role is central to Spire’s strategy to deliver scalable, reliable, and technically assured services using model-based engineering and validated asset profiles. Your work will ensure that decisions affecting constellation performance are made with technical insight.  

Role Responsibilities:  

• Own the technical quality of mission operations during the on-orbit service period, ensuring Service Level Agreements (SLAs) are well defined, monitored, and maintained. 
• Assess and design strategies to address underperformance, providing detailed technical insight and coordinating resolution strategies in collaboration with Systems Engineering, Mission Design, and SRE. 
• Define and manage the high-level structure and performance requirements of asset profiles, ensuring they accurately represent mission needs and provide a clear basis for verification. Work with System Owners and SMEs to ensure subsystem capabilities are properly characterised, and with SREs to ensure ongoing validation of in-orbit performance. 
• Bridge the gap between Systems Engineering, Mission Design, Program Management, Customer Service, and SRE by providing technical leadership during the mission service period. Define the tooling and functional monitoring needs that enable the SRE team to maintain constellation health and respond effectively to deviations. 
• Support SRE, Platform, and Customer Service leads in triaging constellation or satellite issues that deviate from nominal asset profile definitions, ensuring escalation paths and responses are technically justified. 
• Act as a technical reviewer and contributor during Mission Readiness Review (MRR) and pre-launch handover, ensuring operational teams are equipped with validated, well-understood assets and clearly defined expectations for mission performance. 
• Identify operational risks and propose mitigations related to in-orbit performance, platform limitations, or evolving CONOPS. 
• Ensure technical consistency and justification for on-orbit changes such as mode transitions, re-tasking, or adjustments to duty cycles or resource allocations. Lead the rollout of complex fleet-wide changes when CONOPS are being updated, ensuring risks and dependencies are managed. 
• Collaborate across SRE, Platform, and Systems teams to codify lessons learned into reusable operational standards, documentation, and improved design practices for future missions. 
• Derive and maintain Operational Requirements by helping project teams translate mission and system-level requirements into operational-level non-functional requirements (SLOs, latency, freshness, availability), with verification methods and traceability. 
• Support configuration control during service, helping manage the versioned operational baseline (limits, parameters, tasking configurations) and working with SREs, System Owners, and Customer Service to prevent configuration drift across the fleet. 
• Support the definition and coverage of FDIR (Fault Detection, Isolation, and Recovery) logic, ensuring coverage against top failure modes and reducing residual operational risk over time. 

Basic Qualifications:  

• BSc in Aerospace Engineering, Systems Engineering, Computer Science, or other relevant technical discipline. 
• 3+ years of experience in system performance monitoring, root cause analysis, and anomaly resolution. 
• Solid understanding of space system behaviour on orbit, including thermal dynamics, power management, RF communications, and tasking impacts. 
• Ability to translate system-level engineering context into clear operational guidance and tooling requirements. 
• Familiarity with SLA-driven architectures, system observability, and mission assurance principles. 
• Clear communication skills to align stakeholders across engineering, operations, and customer delivery. 
• Familiarity with software tools and frameworks used in operations, including strong Python, SQL skills and GitHub-based workflows. 

Preferred Qualifications:

• 3+ years of experience supporting operations of multi-satellite constellations. 
• Knowledge of asset profiling approaches and system models (including fault profiles, mode transitions, and performance boundaries). 
• Understanding of ground-segment tooling, SRE practices, or telemetry/telecommand systems. 
• Experience working with cross-functional, multi-time zone teams across engineering and operations. 
• Background in satellite mission design, including the transition from development to operations. _LI-MK1

Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office.

Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. _LI-MK1

As Salesforce Administrator & Developer at Spire, you will own the technical foundation and day-to-day administration of our CRM ecosystem (Salesforce & HubSpot). You will be a key driver of our Go-To-Market Operations excellence, ensuring that our CRM and marketing automation ecosystem (Salesforce & HubSpot) operates seamlessly, efficiently, and in full alignment with our revenue strategy. 

This is a technical-first role focused on Salesforce administration, development, integrations, and system architecture, bridging complex business requirements with scalable and future-proof technical solutions while ensuring strong usability and user adoption across Sales and Marketing teams. 

You will play a key role in addressing current system challenges including integration complexity, data structure optimization, workflow scalability, and platform stability, enabling a robust and scalable Go-To-Market technology stack. 

You are a hands-on technical expert who can build, optimize, and maintain CRM systems end-to-end, with limited involvement in business process ownership or GTM strategy. 

YOUR RESPONSIBILITIES

PRIMARY — SALESFORCE SALES CLOUD ADMINISTRATION (~60% of role) 

• Own day-to-day Salesforce administration — user & permission management, configurations, data management and system health 

• Design and implement Automations using Salesforce Flow 

• Lead technical delivery of system improvements: scoping, building, testing, and deploying changes end-to-end 

• Manage Salesforce releases, sandbox environments, and deployment processes 

• Maintain data quality standards across Salesforce Sales Cloud and the connected HubSpot Marketing Hub deduplication, enrichment, and hygiene processes 

• Build and maintain dashboards and reports for Sales, Marketing, and Operations stakeholders in Salesforce 

• Provide L2 support and troubleshooting for CRM users across the organization 

SECONDAY — SALESFORCE DEVELOPMENT (~30% of role) 

• Develop and maintain Salesforce customizations using Apex, Visualforce, and Lightning Web Components 

• Own integrations between Salesforce and connected systems (HubSpot, NetSuite, CPQ, enrichment tools), including architecture, build, testing, and maintenance 

SUPPORTING — BUSINESS ALIGNMENT (~10% of role) 

• Work with the GTM Operations Lead to translate business requirements into technical solutions 

• Support user training and enablement on system changes and new features 

• Contribute to GTM process improvements where technical implementation is required 

DESIRED SKILLSET

Required 

• Deep understanding of Salesforce core platform and architecture 

• 3–5 years of experience as Salesforce Administrator and Developer: user & permission management, data modeling, validation rules, Salesforce Flow 

• Proven Salesforce development experience: Apex, SOQL, Lightning Web Components 

• Salesforce Platform Administrator and Platform App Builder certifications required; Platform Developer I preferred 

• Proven experience with Salesforce integrations: REST/SOAP APIs, middleware tools (e.g., Celigo, MuleSoft, or similar) 

• Solid understanding of B2B funnel mechanics (lead generation, MQL/SQL, pipeline management) 

• Comfortable owning technical delivery end-to-end-architecture through deployment, not configuration support only 

• Strong analytical mindset: able to translate business requirements into clear technical designs 

• Experience working with cross-functional teams (Sales, Marketing, Operations) 

• High attention to detail, structured way of working, and problem-solving mindset focused on scalability 

• Comfortable in a fast-paced, international environment 

• Fluent in English 

Nice to Have 

• Experience in HubSpot Marketing Hub administration: workflows, lead scoring and lead management, list management, campaign tracking, and Salesforce sync 

• Familiarity with reporting tools (e.g., Power BI, Salesforce Reports & Dashboards at advanced level) 

• Exposure to compliance or regulated environments (GDPR, SOX, HIPAA) 

• Experience with CPQ tools 

• German language skills 

Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office.

Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. #LI-MI1

As Salesforce Administrator & Developer at Spire, you will own the technical foundation and day-to-day administration of our CRM ecosystem (Salesforce & HubSpot). You will be a key driver of our Go-To-Market Operations excellence, ensuring that our CRM and marketing automation ecosystem (Salesforce & HubSpot) operates seamlessly, efficiently, and in full alignment with our revenue strategy. 

This is a technical-first role focused on Salesforce administration, development, integrations, and system architecture, bridging complex business requirements with scalable and future-proof technical solutions while ensuring strong usability and user adoption across Sales and Marketing teams. 

You will play a key role in addressing current system challenges including integration complexity, data structure optimization, workflow scalability, and platform stability, enabling a robust and scalable Go-To-Market technology stack. 

You are a hands-on technical expert who can build, optimize, and maintain CRM systems end-to-end, with limited involvement in business process ownership or GTM strategy. 

YOUR RESPONSIBILITIES

PRIMARY — SALESFORCE SALES CLOUD ADMINISTRATION (~60% of role) 

• Own day-to-day Salesforce administration — user & permission management, configurations, data management and system health 

• Design and implement Automations using Salesforce Flow 

• Lead technical delivery of system improvements: scoping, building, testing, and deploying changes end-to-end 

• Manage Salesforce releases, sandbox environments, and deployment processes 

• Maintain data quality standards across Salesforce Sales Cloud and the connected HubSpot Marketing Hub deduplication, enrichment, and hygiene processes 

• Build and maintain dashboards and reports for Sales, Marketing, and Operations stakeholders in Salesforce 

• Provide L2 support and troubleshooting for CRM users across the organization 

SECONDAY — SALESFORCE DEVELOPMENT (~30% of role) 

• Develop and maintain Salesforce customizations using Apex, Visualforce, and Lightning Web Components 

• Own integrations between Salesforce and connected systems (HubSpot, NetSuite, CPQ, enrichment tools), including architecture, build, testing, and maintenance 

SUPPORTING — BUSINESS ALIGNMENT (~10% of role) 

• Work with the GTM Operations Lead to translate business requirements into technical solutions 

• Support user training and enablement on system changes and new features 

• Contribute to GTM process improvements where technical implementation is required 

DESIRED SKILLSET

Required 

• Deep understanding of Salesforce core platform and architecture 

• 3–5 years of experience as Salesforce Administrator and Developer: user & permission management, data modeling, validation rules, Salesforce Flow 

• Proven Salesforce development experience: Apex, SOQL, Lightning Web Components 

• Salesforce Platform Administrator and Platform App Builder certifications required; Platform Developer I preferred 

• Proven experience with Salesforce integrations: REST/SOAP APIs, middleware tools (e.g., Celigo, MuleSoft, or similar) 

• Solid understanding of B2B funnel mechanics (lead generation, MQL/SQL, pipeline management) 

• Comfortable owning technical delivery end-to-end-architecture through deployment, not configuration support only 

• Strong analytical mindset: able to translate business requirements into clear technical designs 

• Experience working with cross-functional teams (Sales, Marketing, Operations) 

• High attention to detail, structured way of working, and problem-solving mindset focused on scalability 

• Comfortable in a fast-paced, international environment 

• Fluent in English 

Nice to Have 

• Experience in HubSpot Marketing Hub administration: workflows, lead scoring and lead management, list management, campaign tracking, and Salesforce sync 

• Familiarity with reporting tools (e.g., Power BI, Salesforce Reports & Dashboards at advanced level) 

• Exposure to compliance or regulated environments (GDPR, SOX, HIPAA) 

• Experience with CPQ tools 

• German language skills 

Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office.

Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. #LI-MI1

About Skyscanner

Everyone loves travelling, but planning is not without its challenges ✈️. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 160 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily 💻.

Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all 🌍.

Our vision? To be the world's number one travel ally. (Ambitious? 💪 Yes, but, hey, that's what got us here).

Now we're on the lookout for a Commercial Lead, to help us bring that vision to even more travellers. 

About the role
Hybrid

This is a Senior level, Individual contributor role and as our Commercial Partnerships Lead - Data Products, you’ll be right at the crossroads of product innovation and commercial opportunity, where big ideas meet real-world impact. This role is all about unlocking growth: helping us land new B2B partnerships while making sure our existing data products continue to thrive, scale, and deliver value.

You’ll work hand-in-hand with Product, Sales, and B2B leadership to shape opportunities, influence what we build next, and ensure our data products aren’t just smart -they’re commercially irresistible. Think of yourself as part strategist, part storyteller, and part deal-enabler.

What you’ll be doing

• Powering new partnerships: You’ll support and shape new B2B opportunities, aligning customer needs with our data product capabilities to create compelling, win-worthy solutions.
• Partnering to win: You’ll collaborate closely with Sales, Account teams, and B2B leadership on deal strategy, solution design, and opportunity execution.
• Owning the pitch: You’ll lead product demos, walkthroughs, and presentations that bring our data products to life for customers and internal teams alike.
• Driving product adoption: You’ll grow our existing data products by boosting usage, retention, and expansion across current partners.
• Spotting growth opportunities: You’ll identify upsell and cross-sell potential within accounts - turning good partnerships into great ones.
• Shaping the product roadmap: You’ll translate customer insights and market needs into clear, actionable inputs for Product teams.
• Connecting teams and ideas: You’ll act as the glue between Product, Commercial, and B2B leadership - keeping everyone aligned and moving forward.

About you

• Commercially experienced: You bring deep experience in partnerships, data products, commercial, or B2B roles and know how to drive both new business and account growth.
• Data product savvy: You’ve worked with data, analytics, or tech products and can confidently articulate their value to different audiences.
• Confident communicator: You’re comfortable leading demos, workshops, and customer conversations, and you know how to make complex ideas click.
• Strategic thinker: You see the bigger picture, connecting customer needs, market trends, and product direction.
• Cross-functional collaborator: You thrive working across teams, influencing stakeholders, and aligning priorities in complex environments.
• Opportunity-led mindset: You’re energised by fast-moving, ambiguous environments and know how to turn uncertainty into action.
• Impact-driven: You focus on outcomes - connecting product capabilities to real commercial results and measurable growth.

What it's like here

We are the real deal-no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans ❤️, building things that help travellers explore the world a little easier 🧭.

Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better -and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all ✨.

Sound like your kind of adventure? 🚀 Apply now and help us shape the future of travel.

We're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. If you’d like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these.

About Skyscanner

Everyone loves travelling, but planning is not without its challenges ✈️. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 160 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily 💻.

Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all 🌍.

Our vision? To be the world's number one travel ally. (Ambitious? 💪 Yes, but, hey, that's what got us here).

Now we're on the lookout for a Commercial Lead, to help us bring that vision to even more travellers. 

About the role
Hybrid

This is a Senior level, Individual contributor role and as our Commercial Partnerships Lead - Data Products, you’ll be right at the crossroads of product innovation and commercial opportunity, where big ideas meet real-world impact. This role is all about unlocking growth: helping us land new B2B partnerships while making sure our existing data products continue to thrive, scale, and deliver value.

You’ll work hand-in-hand with Product, Sales, and B2B leadership to shape opportunities, influence what we build next, and ensure our data products aren’t just smart -they’re commercially irresistible. Think of yourself as part strategist, part storyteller, and part deal-enabler.

What you’ll be doing

• Powering new partnerships: You’ll support and shape new B2B opportunities, aligning customer needs with our data product capabilities to create compelling, win-worthy solutions.
• Partnering to win: You’ll collaborate closely with Sales, Account teams, and B2B leadership on deal strategy, solution design, and opportunity execution.
• Owning the pitch: You’ll lead product demos, walkthroughs, and presentations that bring our data products to life for customers and internal teams alike.
• Driving product adoption: You’ll grow our existing data products by boosting usage, retention, and expansion across current partners.
• Spotting growth opportunities: You’ll identify upsell and cross-sell potential within accounts - turning good partnerships into great ones.
• Shaping the product roadmap: You’ll translate customer insights and market needs into clear, actionable inputs for Product teams.
• Connecting teams and ideas: You’ll act as the glue between Product, Commercial, and B2B leadership - keeping everyone aligned and moving forward.

About you

• Commercially experienced: You bring deep experience in partnerships, data products, commercial, or B2B roles and know how to drive both new business and account growth.
• Data product savvy: You’ve worked with data, analytics, or tech products and can confidently articulate their value to different audiences.
• Confident communicator: You’re comfortable leading demos, workshops, and customer conversations, and you know how to make complex ideas click.
• Strategic thinker: You see the bigger picture, connecting customer needs, market trends, and product direction.
• Cross-functional collaborator: You thrive working across teams, influencing stakeholders, and aligning priorities in complex environments.
• Opportunity-led mindset: You’re energised by fast-moving, ambiguous environments and know how to turn uncertainty into action.
• Impact-driven: You focus on outcomes - connecting product capabilities to real commercial results and measurable growth.

What it's like here

We are the real deal-no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans ❤️, building things that help travellers explore the world a little easier 🧭.

Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better -and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all ✨.

Sound like your kind of adventure? 🚀 Apply now and help us shape the future of travel.

We're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. If you’d like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these.

Role OVO-View

Team: Info Sec & Cyber Sec 

Location: Hub Based - Hybrid for all

Salary banding: £52,800 - £76,038

Experience: Mid-level

Working pattern: Full-Time

Reporting to: Delivery & Growth Lead

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Amazing Security Insights

Top 3 qualities for this role: Creative, Adaptable, Technical

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. 

You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO:

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We’re hiring creators and challengers who deliver high-impact, well-engineered solutions. Every role we’re hiring puts people at the heart of our security strategy and uses technology and operational processes to build a resilient and performant business. The Path to Zero is paved with secure technology!

This role in a nutshell:

As a Senior Security Engineer (Data), you will work closely with fellow security engineers to design, build, and deploy data solutions that drive organisation-wide security value. To do this, you will build and maintain ETL/ELT pipelines and data models within data warehouses. An example pipeline being ingesting data from multiple security and technology observability tools to gather, analyse, synthesise, and develop visualisations and reporting in service of continuous improvement of security controls. 

Your solutions will enable cyber defence, attack surface and security controls engineers to proactively identify hidden problems and patterns in data and use these insights to amplify weaknesses and drive improvements to coding hygiene and system architecture. This is a great opportunity for someone who is motivated to use data to drive security improvements, and best practices across a business with wide-ranging impact, and loves working in collaborative, and supportive environments.

Your key outcomes will be:

• Help architect, design, and deploy new features, and functionality in a unified OVO security data platform to enable security engineers to optimise and automate cyber defence, attack surface and security controls assurance processes.
• Stay up-to-date with the latest security data and AI trends, tools, and technologies to ensure the team’s technical approach is innovative.
• Foster an inclusive team environment where everyone feels valued and excited to contribute.
• Communicate optimally with collaborators to explain concepts and drive informed decision making.

Within your first 3 months month you’ll:

• Gain a comprehensive understanding of our existing security data sources, data pipelines, warehouse, and security operations principles.
• Contribute to the development and enhancing of our security data and AI model architectures 
• Guide and educate other teams about effective security data and AI practices and opportunities.

Systems: Google Cloud Platform services, GitHub, Looker, Wiz, Google SecOps, Crowdstrike

You’ll be successful in this role if you…

• Data automation and AI-enablement: Develops tooling to automate security tasks (e.g. triaging, routing and tracking findings from vulnerability scanners, alert handlers, compliance monitoring and evidence collection). Can contribute to security-focused codebases. Publishes automation processes or AI tooling to code repositories or an app store. Build and maintain ETL/ELT pipelines and data models within data warehouses.
• Secure development: Able to build, test and deploy single components in a system with minimal support, and understand how the component fits into the wider architecture. Configure secure cloud environments (GCP). Can describe how code, CI/CD and cloud security posture management (CSPM) tooling works. 
• Decision support and behaviour change: Design and build decision-support and training tools that actively account for human factors. Design and develop intuitive communications, dashboards and reports that guide users toward key insights and minimise cognitive load. Analyse user interaction data to identify where decision-makers struggle and propose concrete design improvements. Proactively reframe security questions or metrics to mitigate common biases, such as presenting data in terms of both gains and losses to avoid framing effects.
• Mentor Junior Engineers: Actively mentor associate and mid-level security engineers. Provide technical guidance on security and data concepts and tools, review their work (e.g. assessment reports, proposed controls), share knowledge and experience, and support their professional development within the team.
• Community of Practice: Contribute to the security engineering Community of Practice (CoP) by leading discussions, sharing practices, offering firsthand experience to the wider community, engaging in knowledge exchange / cross-pollination to further your craft. Create content and and individually contribute to the stated successful outcomes for the CoP.

Let’s talk about what’s in it for you:

We’ll pay you between £52,800 - £76,038, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
  
  

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

As a Senior Systems Operations Engineer at Spire, you will be responsible for ensuring that on-orbit mission operations meet and sustain technical and service-level objectives. You will serve as the technical link between the development and operations phases of the mission lifecycle, ensuring that the constellation behaves as expected and that any deviations are rapidly understood, assessed, and resolved with sound engineering judgment.  

This role is central to Spire’s strategy to deliver scalable, reliable, and technically assured services using model-based engineering and validated asset profiles. Your work will ensure that decisions affecting constellation performance are made with technical insight.  

Role Responsibilities:  

• Own the technical quality of mission operations during the on-orbit service period, ensuring Service Level Agreements (SLAs) are well defined, monitored, and maintained. 
• Assess and design strategies to address underperformance, providing detailed technical insight and coordinating resolution strategies in collaboration with Systems Engineering, Mission Design, and SRE. 
• Define and manage the high-level structure and performance requirements of asset profiles, ensuring they accurately represent mission needs and provide a clear basis for verification. Work with System Owners and SMEs to ensure subsystem capabilities are properly characterised, and with SREs to ensure ongoing validation of in-orbit performance. 
• Bridge the gap between Systems Engineering, Mission Design, Program Management, Customer Service, and SRE by providing technical leadership during the mission service period. Define the tooling and functional monitoring needs that enable the SRE team to maintain constellation health and respond effectively to deviations. 
• Support SRE, Platform, and Customer Service leads in triaging constellation or satellite issues that deviate from nominal asset profile definitions, ensuring escalation paths and responses are technically justified. 
• Act as a technical reviewer and contributor during Mission Readiness Review (MRR) and pre-launch handover, ensuring operational teams are equipped with validated, well-understood assets and clearly defined expectations for mission performance. 
• Identify operational risks and propose mitigations related to in-orbit performance, platform limitations, or evolving CONOPS. 
• Ensure technical consistency and justification for on-orbit changes such as mode transitions, re-tasking, or adjustments to duty cycles or resource allocations. Lead the rollout of complex fleet-wide changes when CONOPS are being updated, ensuring risks and dependencies are managed. 
• Collaborate across SRE, Platform, and Systems teams to codify lessons learned into reusable operational standards, documentation, and improved design practices for future missions. 
• Derive and maintain Operational Requirements by helping project teams translate mission and system-level requirements into operational-level non-functional requirements (SLOs, latency, freshness, availability), with verification methods and traceability. 
• Support configuration control during service, helping manage the versioned operational baseline (limits, parameters, tasking configurations) and working with SREs, System Owners, and Customer Service to prevent configuration drift across the fleet. 
• Support the definition and coverage of FDIR (Fault Detection, Isolation, and Recovery) logic, ensuring coverage against top failure modes and reducing residual operational risk over time. 

Basic Qualifications:  

• BSc in Aerospace Engineering, Systems Engineering, Computer Science, or other relevant technical discipline. 
• 3+ years of experience in system performance monitoring, root cause analysis, and anomaly resolution. 
• Solid understanding of space system behaviour on orbit, including thermal dynamics, power management, RF communications, and tasking impacts. 
• Ability to translate system-level engineering context into clear operational guidance and tooling requirements. 
• Familiarity with SLA-driven architectures, system observability, and mission assurance principles. 
• Clear communication skills to align stakeholders across engineering, operations, and customer delivery. 
• Familiarity with software tools and frameworks used in operations, including strong Python, SQL skills and GitHub-based workflows. 

Preferred Qualifications:

• 3+ years of experience supporting operations of multi-satellite constellations. 
• Knowledge of asset profiling approaches and system models (including fault profiles, mode transitions, and performance boundaries). 
• Understanding of ground-segment tooling, SRE practices, or telemetry/telecommand systems. 
• Experience working with cross-functional, multi-time zone teams across engineering and operations. 
• Background in satellite mission design, including the transition from development to operations. _LI-MK1

Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office.

Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. _LI-MK1

Spire is making a fundamental shift in how it operates its constellation. We are moving from a model where trained operators watch dashboards and escalate to experts, to one where the system is fully autonomous, self-healing, and data intelligent. This Director will lead that transformation. You will set the technical vision, define the architecture, build and inspire the team, and personally raise the standard for what modern space operations look like. 

The old model relies on operators, escalations, manual processes, and institutional knowledge locked in the heads of a few experts. It does not scale and it does not belong in a modern space company. We know what we want to replace it with: SRE principles applied to a constellation, autonomous fault handling, AI-driven anomaly detection, low toil, high data quality, and continuous improvement baked into the system. 

What This Role Is Not: 

This is not a role for someone who wants to graduate out of technical work. If your ideal week is back-to-back 1:1s, sprint ceremonies, and stakeholder syncs, this is not the right fit. We need a director who writes code, reviews architecture, challenges technical decisions, and earns the team's respect through demonstrated craft and not just tenure or title. 

What You Will Work On: 

Technical Leadership 

• Define and own the technical roadmap for autonomous constellation operations
• Set the architectural direction for the data platform, reliability systems, and automation infrastructure
• Stay hands-on: review code, prototype solutions, and get into the details when it matters
• Establish engineering standards across code quality, system design, testing, and observability, and hold the team to them
• Be the person engineers come to when the problem is genuinely hard

Team Building & Culture 

• Recruit, develop, and retain a team of 6 to 10 world-class reliability and platform engineers
• Set the pace, tone, and ambition for the team and make being on it feel like a privilege
• Create an environment where engineers grow fast, own their work, and ship things they are proud of
• Identify gaps and level up engineers through mentorship and not just management

Operational Transformation 

• Lead the shift from manual, operator-driven processes to fully automated and self-healing operations
• Define and drive toward SLOs, error budgets, and reliability targets for the constellation
• Partner with satellite operations and mission teams to translate pain into software solutions

Cross-Functional Influence 

• Be the technical voice of the team in company-wide conversations about architecture, infrastructure, and platform strategy
• Influence how Spire thinks about automation, data, and AI/ML across the broader engineering organization

Basic Qualifications: 

• 7+ years of software engineering experience, with at least 3 in a technical leadership or staff-level individual contributor role
• Demonstrated track record building and shipping reliable production systems at scale. You have owned things that could not go down.
• Deep technical credibility. Engineers on your teams have respected your judgment and not just your title.
• Experience with SRE principles, reliability engineering, or large-scale automation. You have reduced toil systematically and not just complained about it.
• Strong foundation in Python, distributed systems, data platforms, and cloud infrastructure
• Experience hiring and developing engineers. You know what great looks like and how to find it.
• The communication and influence skills to drive technical decisions across teams you do not directly control

Preferred Qualifications: 

• Experience applying AI/ML or advanced analytics to operational or monitoring problems
• Experience writing performance software in Rust
• Background in space systems, aerospace, or highly constrained real-time environments
• Experience building data lakes, telemetry platforms, or observability infrastructure at scale
• A history of leading teams through technical transformations and not just maintaining the status quo

Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office.

Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. _#LI-MK1

Principal Frontend Developer (React)

Location: Glasgow (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent

Shape seamless digital experiences that define the future of financial services

The Role

As a Principal Frontend Developer at Capco, you’ll lead the development of scalable and secure web applications for global financial clients using modern JavaScript frameworks, primarily React. You’ll architect responsive, accessible, and elegant user interfaces and work closely with cross-functional teams to deliver transformative digital experiences. As a senior technical leader, you’ll mentor others, influence frontend strategy, and drive best practices.

This role will sit in our Scotland office, with a need to potentially work in either Glasgow or Edinburgh depending on client expectations.

What You’ll Do

• Architect and implement complex frontend systems using React and modern frameworks

• Apply UX/UI best practices to deliver pixel-perfect, accessible, and responsive applications

• Establish and champion frontend engineering standards across delivery teams

• Coach junior developers, promote knowledge sharing, and contribute to hiring efforts

• Collaborate with stakeholders to translate product needs into technical outcomes

What We’re Looking For

• Strong JavaScript/TypeScript and React expertise; experience with Next.js, Vue.js, or Angular is a plus

• Experience with modern CSS techniques (Flexbox, Grid) and frameworks like SASS, Material UI, Bootstrap

• Familiarity with OAuth2, JWT, OpenID Connect, and secure frontend design principles

• Experience with Redux, Webpack, and modern testing frameworks like Jest, Mocha, or Enzyme

• Track record of delivering applications via CI/CD pipelines and containerised environments (Docker/Kubernetes)

Bonus Points For

• Experience mentoring and coaching frontend developers

• Knowledge of cloud platforms and deployment strategies

• Familiarity with financial services products and regulatory environments

• Experience hiring, managing business cases, and contributing to RFPs

• Strong stakeholder management and communication skills

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions

• Work in a collaborative, flat, and entrepreneurial consulting culture

• Access continuous learning, training, and industry certifications

• Be part of a team shaping the future of digital financial services

• Help shape the future of digital transformation across FS & Energy.

Benefits 

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. 

• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. 

• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. 

• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. 

• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. 

• Continuous Learning:  Your growth, your way - minimum 40 hours of training annually. Take your pick; workshops, certifications, e-learning. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development. 

• Healthcare Access: Convenient online GP services. 
• Extra Perks: Gympass(Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day. 

#LI-DNI

Spire is making a fundamental shift in how it operates its constellation. We are moving from a model where trained operators watch dashboards and escalate to experts, to one where the system is fully autonomous, self-healing, and data intelligent. This Director will lead that transformation. You will set the technical vision, define the architecture, build and inspire the team, and personally raise the standard for what modern space operations look like. 

The old model relies on operators, escalations, manual processes, and institutional knowledge locked in the heads of a few experts. It does not scale and it does not belong in a modern space company. We know what we want to replace it with: SRE principles applied to a constellation, autonomous fault handling, AI-driven anomaly detection, low toil, high data quality, and continuous improvement baked into the system. 

What This Role Is Not: 

This is not a role for someone who wants to graduate out of technical work. If your ideal week is back-to-back 1:1s, sprint ceremonies, and stakeholder syncs, this is not the right fit. We need a director who writes code, reviews architecture, challenges technical decisions, and earns the team's respect through demonstrated craft and not just tenure or title. 

What You Will Work On: 

Technical Leadership 

• Define and own the technical roadmap for autonomous constellation operations
• Set the architectural direction for the data platform, reliability systems, and automation infrastructure
• Stay hands-on: review code, prototype solutions, and get into the details when it matters
• Establish engineering standards across code quality, system design, testing, and observability, and hold the team to them
• Be the person engineers come to when the problem is genuinely hard

Team Building & Culture 

• Recruit, develop, and retain a team of 6 to 10 world-class reliability and platform engineers
• Set the pace, tone, and ambition for the team and make being on it feel like a privilege
• Create an environment where engineers grow fast, own their work, and ship things they are proud of
• Identify gaps and level up engineers through mentorship and not just management

Operational Transformation 

• Lead the shift from manual, operator-driven processes to fully automated and self-healing operations
• Define and drive toward SLOs, error budgets, and reliability targets for the constellation
• Partner with satellite operations and mission teams to translate pain into software solutions

Cross-Functional Influence 

• Be the technical voice of the team in company-wide conversations about architecture, infrastructure, and platform strategy
• Influence how Spire thinks about automation, data, and AI/ML across the broader engineering organization

Basic Qualifications: 

• 7+ years of software engineering experience, with at least 3 in a technical leadership or staff-level individual contributor role
• Demonstrated track record building and shipping reliable production systems at scale. You have owned things that could not go down.
• Deep technical credibility. Engineers on your teams have respected your judgment and not just your title.
• Experience with SRE principles, reliability engineering, or large-scale automation. You have reduced toil systematically and not just complained about it.
• Strong foundation in Python, distributed systems, data platforms, and cloud infrastructure
• Experience hiring and developing engineers. You know what great looks like and how to find it.
• The communication and influence skills to drive technical decisions across teams you do not directly control

Preferred Qualifications: 

• Experience applying AI/ML or advanced analytics to operational or monitoring problems
• Experience writing performance software in Rust
• Background in space systems, aerospace, or highly constrained real-time environments
• Experience building data lakes, telemetry platforms, or observability infrastructure at scale
• A history of leading teams through technical transformations and not just maintaining the status quo

Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office.

Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. _#LI-MK1

Social Media Manager - Scotland

Reform UK is looking for a Social Media Manager to lead and grow our digital presence across Scotland. You will own our social channels, shape online messaging, and turn engagement into political momentum for Britain’s biggest political party.

Key Responsibilities:
- Develop and execute a clear, growth-focused social media strategy.
- Create daily content across X, Facebook, Instagram, TikTok and YouTube.
- Deliver rapid-response content reacting to Scottish political developments.
- Grow audiences, increase engagement, and support voter and supporter acquisition.
- Track performance analytics and optimise content for maximum reach and impact.

Requirements:
- Experience managing political or campaign-focused social media accounts.
- Basic knowledge of editing software (CapCut, Premiere Pro, Final Cut, DaVinci, or similar). Graphic design or motion skills are a plus, but not essential.
- Strong understanding of Scottish politics and media.
- Excellent copywriting and short-form video skills.
- Confident working in a fast-paced, politically charged environment.
- A strong commitment to the values and mission of Reform UK.

This is a hands-on role with direct impact on Reform UK’s Scotland’s growth and electoral success.

Your Mission Should You Choose To Accept It…

As our Regional Commercial Manager, you are the entrepreneur between entrepreneurs. You'll own and drive the commercial strategy for TSH Glasgow & the DACH region. You'll work hand in hand with your local team and partners, as well as the Support Hub departments Revenue Management, Reservations, and Marketing to achieve commercial success. You lead and take care of your team of commercial experts around you and create a culture of commercial thinking within your team. You believe in the unlimited possibilities of our multiproduct brand and see endless commercial opportunities to drive our locations forward. You recognize the power of our community and are able to motivate your network of partners in using TSH to the fullest benefit of both. You are curious by nature, proactive, and not afraid to fail! You love a good chat with our community; the creative, education & digital industries. 

In Case You Don’t Know Who We Are

Known for being the rule breakers in hospitality, TSH is a fun, creative, and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act, and think like a hotel, but instead, we offer a lot more. Think student accommodation, long and short-stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do

• Work closely with revenue management and local marketing, to develop strategies to maximize spend per member & guest
• Manage commercial team to ensure an environment of commercial excellence focused on Glasgow & Dach
• Create local sales and in-house sales strategy on different segments, budgets, and action plans - this as part of an integrated City Plan
• Draft and implement business, leisure, co-working, and education proposals and contracts, with national and international accounts
• Commit acquisition on all leads in business, education, and leisure segment and build out partnerships to; cross and upsell on products
• Monitoring and determining the perfect balance for the different allocations within the hotel

Who You Are

• You have at least 4 years of work experience as an account executive or manager with good knowledge of the market/hospitality industry and affinity or experience with hybrid hospitality or community-member-based brands and business models
• You are well acquainted with platforms such as Salesforce
• You have hands-on experience in partnership management and cold acquisition
• You are commercial and result driven
• You’re a fun and engaged, all-around nice person who believes that creating value for customers is crucial for the success of your hotel
• You know Glasgow & DACH like the back of your hand and have the local knowledge to drive success. You have a local network within the tech/digital/start-up industry, and with different target groups; from corporate to students
• You’re fluent in English, but if you know any other languages? Great – the more, the merrier!
• You have a valid UK passport or work permit

What We Offer

• The opportunity to work at a dynamic, multi-national company. Not just another hotel – we’re a game-changing innovator, challenging every convention and defining the future
• The continued opportunities to learn and grow in your role and beyond
• Fantastic discounts on all our properties throughout Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues, and all the other amazing salary/benefits stuff

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion, or culture. Your authenticity keeps our team diverse. Come as you are.

Principal Backend Engineer – Java
Location: Glasgow (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent

Architect the next generation of financial platforms. Lead with Java expertise. Deliver impact at scale.

The Role
We’re looking for a Principal Backend Engineer (Java) to join our Technology & Engineering team. This leadership-level role calls for deep technical acumen, a security-first mindset, and strong coaching capabilities. You’ll architect cloud-native backend systems, shape our engineering standards, and mentor teams to deliver high-performance platforms for global financial clients.

This role will sit in our Scotland office, with a need to potentially work in either Glasgow or Edinburgh depending on client expectations.

What You’ll Do

• Lead the design and development of secure, scalable backend systems using Java 11+ and Spring Boot

• Architect distributed microservices and event-driven systems deployed to public cloud (preferably AWS)

• Guide technical decision-making across teams and align solutions to enterprise strategies

• Champion engineering excellence, continuous improvement, and a test-first culture

• Coach developers, shape delivery processes, and influence broader engineering practices across Capco

What We’re Looking For

• Expertise in Java 11/17+, Spring Boot, and AWS-based enterprise cloud solutions

• Proven track record architecting secure, scalable services using microservices and CQRS patterns

• Strong experience in CI/CD pipelines, SQL/NoSQL, Kafka, CloudFormation, and streaming frameworks

• Advanced understanding of system security protocols (e.g., OAuth, IAM, TLS, encryption)

• Leadership capability to manage and mentor teams while driving technology strategy

Bonus Points For

• Contributions to thought leadership, mentoring, or RFPs within consultancy or tech environments

• Hands-on experience with GitLab CI/CD, Cucumber, and Behaviour Driven Design

• AWS Certified Solutions Architect (Associate or Professional)

• History of delivering large-scale customer-facing applications

• Passion for experimenting with new tools and approaches within backend engineering

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions

• Work in a collaborative, flat, and entrepreneurial consulting culture

• Access continuous learning, training, and industry certifications

• Be part of a team shaping the future of digital financial services

• Help shape the future of digital transformation across FS & Energy.

Benefits

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. 

• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. 

• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. 

• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. 

• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. 

• Continuous Learning:  Your growth, your way - minimum 40 hours of training annually. Take your pick; workshops, certifications, e-learning. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development. 

• Healthcare Access: Convenient online GP services. 

• Extra Perks: Gympass(Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

#LI-DNI

Senior Solutions & Enterprise Architect

Location:Glasgow (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent

Shape financial services solutions to complex enterprise and customer challenges.

About Capco
Capco is a global leader in technology and business consulting, dedicated to driving digital innovation and transformation in financial services. We’ve partnered with over 200 clients worldwide - from pioneering FinTech's to established global institutions - helping them adapt, compete, and scale in a rapidly evolving industry. With more than 30 offices globally, we combine deep expertise in banking, payments, capital markets, insurance, wealth and asset management, and energy with an agile, inclusive, and entrepreneurial culture.

Role Overview
You will play a pivotal role in helping shape our clients' technology programmes, from designing innovative digital products and services to enterprise-grade platforms leveraging emerging technology. You will lead solution design in pursuit of business vision, working hands-on with engineering teams to translate strategy into reality. You'll also influence broader technology direction through advising on architectural strategy, pattern and standard definition, and promoting effective governance.

You'll create customer-centric solutions while guiding small, impactful teams through complex technical challenges in agile delivery. Finally, you will also contribute to our Technology and Engineering Practice by mentoring junior architects, fostering knowledge sharing across our technical community, and driving commercial value at Capco through delivery excellence and active participation in business development initiatives.

This role will sit in our Scotland office, with a need to potentially work in either Edinburgh or Glasgow depending on client expectations.

Required Experience
To succeed in this role, you should have proven experience in:

• Designing scalable, resilient solution architectures that align with enterprise strategies and business outcomes.
• Working across legacy and modern environments, including at least one major cloud platform (AWS, Google Cloud, or Azure).
• Deploying modern architecture patterns including microservices, APIs, events, sagas, containerisation, and serverless.
• Experience within at least one core Financial Services domain: Capital Markets, Retail Banking, Payments, Insurance or Wealth & Asset Management.
• Translating business requirements into clear, implementable technical designs through personal leadership and working closely with engineering teams.
• Building trusted relationships with senior leadership and influencing key decisions.
• Operating within agile delivery models and modern delivery practices (e.g. SAFe and DevOps).
• Applying recognised architecture frameworks, methods, or techniques (e.g. TOGAF, Domain-Driven Design, or NIST) in a pragmatic way.

While not mandatory, experience in the following areas is beneficial:

• Consulting or client-facing delivery experience in complex environments.
• Supporting pre-sales, proposals, or bid activities alongside senior leaders.
• Designing greenfield or cloud-first solutions within enterprise-scale organisations.
• Contributing to the development or maturation of architecture practices or communities.
• Familiarity with emerging technologies, including AI solutions.
• Certification in relevant frameworks, methodology, or technology (e.g. TOGAF, or AWS).

Why Join Capco?

At Capco, you’ll be part of a collaborative, entrepreneurial, and inclusive culture working with Tier 1 financial services enterprises on impactful and enriching projects. We offer a competitive, people-first benefits package to support your growth as both a technologist and a consultant.

Our benefits include:

• Core benefits: discretionary bonus, competitive pension, health and dental insurance, life insurance, and critical illness cover.
• Mental health: access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
• Family-friendly: maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
• Family care: 8 complimentary backup care sessions for emergency childcare or elder care.
• Holiday flexibility: 5 weeks of annual leave with the option to buy or sell days.
• Continuous learning: minimum 40 hours of annual training, including workshops, certifications, e-learning, and ongoing business coaching.
• Extra perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, and Cycle to Work scheme.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward. If you need adjustments at any stage, please let us know. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day.

We have been informed of recruitment scams targeting the public. Always verify identities before engaging in recruitment communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-DNI

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of hands-on experience using Klaviyo, including building campaigns, flows, segmentation strategies, and performance optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements 

  •  

    Please apply only if you meet all minimum experience requirements listed above.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

SENIOR MEDIA BUYER

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a results-driven and experienced Senior Media Buyer to join our team.

As a Senior Media Buyer at Common Thread Collective (CTC), you will be instrumental in driving client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts, ensuring that every strategy is executed seamlessly to transform projections into tangible, scalable growth for our clients. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Your role goes beyond delivering measurable business outcomes—you will be a proactive partner in client success, maintaining clear and transparent communication about performance, strategy adjustments, and key optimizations. This ongoing engagement builds trust, strengthens client relationships, and positions CTC as a strategic leader in performance marketing.

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Media Buyer, you set a high standard, ensuring efficiency, scalability, and a results-focused approach.

You thrive in fast-paced environments, take ownership of performance outcomes, and are committed to continuous learning and innovation. We embrace the mantra, “Everyday in Everyplay, Count on Me,” meaning we take responsibility, execute with excellence, and see strategies through to success.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Media Buyer, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.