About the Role

France is Wheely's fastest-growing market in Europe and we're just getting started. As General Manager, you'll run the full business across Paris and lead our expansion into the South of France and Monaco. You'll have four teams reporting to you and direct ownership of growth in a market with enormous untapped potential. You'll work directly with our CEO/Founder, board and executive team: close enough to move fast, with the backing to make decisions that matter. This is a 24/7 operation serving demanding customers. It requires intensity, commitment, and genuine passion for getting things right.

What you’ll own

• P&L responsibility for France
• The offline product: pricing, availability and fleet composition
• Four local teams
  • Driver Operations
  • Quality & Training (our Chauffeur Academy)
  • Sales (Wheely for Business)
  • Marketing
• Expansion strategy for the South of France and Monaco, including launch planning, local partnerships and market development
• Drive business development, identifying and capitalising on new opportunities for growth and partnerships
• Collaboration with central Product team on the passenger and chauffeur experience
• Regulatory strategy: navigating France's VTC licensing and compliance landscape
• External representation: press, partnerships and key stakeholder engagement

Requirements

• Bachelor's or Master's degree in STEM or Economics from a leading university
• Minimum 7–10 years of total experience, with 5+ years in investment banking, strategy consulting, or high-growth tech
• Excellent leadership and team management skills
• Strong analytical / problem-solving skills
• Professional fluency in French and English
• Based in Paris

What we offer

• Office-based role in Paris (9th arrondissement), four days a week with flexible start and finish times, plus one remote day of your choice
• Competitive salary
• Employee stock options plan
• Private medical insurance
• Life and critical illness cover
• Best-in-class equipment
• Monthly credit towards Wheely journeys
• Daily Lunch Allowance
• Navigo and Veligo travel
• Professional development stipend
• Relocation support, including visa sponsorship and allowance

À propos du poste

Rejoignez l'équipe Customer Success d'Anthropic en tant que Customer Success Manager basé(e) dans la région EMEA, alors que nous façonnons l'avenir de l'adoption de l'IA en entreprise. En tant que Customer Success Manager chez Anthropic, vous serez partenaire stratégique et conseiller de confiance de nos clients les plus complexes dans la zone EMEA, les aidant à exploiter pleinement le potentiel de toutes nos fonctionnalités Claude : API, Claude for Enterprise et Claude Code.

Vous développerez de véritables partenariats avec les clients, acquérant une compréhension approfondie de leurs objectifs commerciaux, de leur orientation stratégique, de leur vision en IA et de leurs besoins techniques. Vous ferez appel à la fois à votre sens des affaires et à votre expertise technique pour agir comme conseiller stratégique tout au long de leur parcours chez nous.

En partenariat avec l'ensemble de l'équipe chargée des comptes, vous aiderez les clients à identifier les fonctionnalités Claude les mieux adaptées à leurs objectifs commerciaux spécifiques, en travaillant en étroite collaboration avec eux pour leur fournir les meilleures pratiques et des conseils, tout en les aidant dans la croissance et l'évolution de leur utilisation (consommation et base) sur le siège.

Votre rôle consiste à aider les clients à adapter efficacement leur utilisation, à mettre en œuvre des stratégies de gestion du changement, à optimiser les cas d'utilisation et à maximiser la valeur de leur investissement en élargissant les cas d'utilisation à l'ensemble de leur organisation. Les informations que vous recueillerez auprès de vos clients serviront directement à définir nos priorités en matière de recherche, de développement et

de stratégies de commercialisation, vous permettant de jouer un rôle clé dans la manière dont nous créons et fournissons de la valeur en continu en tant qu'entreprise.

En tant que l'un de nos premiers CSM dans la région EMEA, vous serez une pionnière en aidant à mettre en place des processus régionaux, à établir de nouvelles relations avec les clients et en représentant la marque Anthropic dans un

marché en forte croissance. Vous travaillerez avec une grande autonomie tout en maintenant un alignement fort avec les équipes mondiales, ce qui requiert une personne qui s'épanouit dans des environnements ambigus et peut travailler efficacement dans différents fuseaux horaires.

Responsabilités :

• Établir des relations de confiance et stratégiques avec les décideurs clés des clients EMEA afin de comprendre leurs activités et leurs objectifs, en identifiant des opportunités d'optimisation et d'expansion
• Devenir expert des produits Anthropic via API, Claude for Enterprise et Claude Code, en comprenant les nuances techniques et les meilleures pratiques de chacun afin d'orienter les clients vers les bonnes solutions
• Tirer parti de votre connaissance approfondie du client et des spécificités régionales pour piloter de manière proactive la planification de l'utilisation, en cernant les tendances actuelles et futures en matière de consommation et d'adoption, ainsi que la manière dont celles-ci se traduisent en valeur ajoutée pour le client
• Surveiller les schémas d'utilisation et identifiez les opportunités d'optimisation, en traitant de manière proactive la sous-utilisation des produits basés sur la consommation (API) et par abonnement (Claude for Enterprise / Claude Code) pour tirer pleinement parti des engagements contractuels
• Jouer le rôle de partenaire stratégique auprès des clients, en enrichissant leur connaissance des produits Claude grâce à la diffusion de la feuille de route des produits d'Anthropic, en faisant connaître les nouveaux produits et en impliquant les chefs de produit pour qu'ils se fassent le porte-parole des clients de la région EMEA
• Documenter et quantifier la valeur client réalisée grâce aux résultats commerciaux, au ROI et aux indicateurs d'impact afin de constituer des arguments commerciaux internes convaincants en vue de poursuivre et d'accroître les investissements
• Identifier les cas d'utilisation potentiels et les secteurs d'activité qui ne sont pas encore exploités, en collaborant avec les clients pour découvrir de nouvelles applications pour Claude au sein des différents services, équipes et flux de travail
• Élaborer et mettre en œuvre des stratégies de gestion du changement pour favoriser l'adoption par les utilisateurs finaux et maximiser la valeur au sein des organisations clientes, y compris des programmes de formation des formateurs, le développement de centres d'excellence et l'accompagnement organisationnel
• Gérer l'expérience client tout au long de son cycle de vie : gérer des comptes complets et des plans de réussite fondés sur les objectifs commerciaux du client, réaliser des bilans commerciaux trimestriels et servir de principal intermédiaire entre le client et Anthropic
• Contribuer au développement de la marque Anthropic et des relations avec la clientèle en tant que membre de la première équipe de service client de la région, en élaborant, si nécessaire, des processus, des guides opérationnels et des bonnes pratiques adaptés à la zone EMEA et tenant compte des cultures d'entreprise régionales

Profil recherché :

• Vous avez plus de 6 ans d'expérience dans des fonctions en contact avec la clientèle (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer ou similaire)
• Expérience avérée en matière de réussite dans les modèles commerciaux basés sur la consommation et sur la location de places, avec une bonne compréhension des différents leviers de croissance et des indicateurs de performance associés
• Maîtrise technique et capacité à comprendre et à articuler les concepts d'IA/ML, les intégrations d'API et les modèles de mise en œuvre logicielle
• Expérience dans la présentation et la démonstration de produits techniques auprès de publics variés
• Mentalité stratégique pour identifier les opportunités de croissance et les traduire en plans d'expansion concrets
• Collaborateur polyvalent qui représente le client avec positivité et proactivité, en mobilisant l'ensemble de l'équipe autour de solutions permettant de répondre aux besoins du client
• Solides compétences en gestion de projet et capacité à gérer plusieurs relations clients
• Passion pour l'IA et intérêt pour le développement responsable de systèmes avancés
• Acquérir de l'expérience en travaillant et en contribuant au développement d'une région en pleine croissance, tout en jonglant avec les fuseaux horaires depuis le siège social situé aux États-Unis
• Un talent pour mettre de l'ordre dans le chaos et une mentalité enthousiaste de « retrousser ses manches ». Vous avez l'esprit d'équipe
• (Bonus) Maîtrise du français, de l'allemand, de l'espagnol ou de l'italien

About the role

Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.

You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. 

In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.

Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization.  The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. 

As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.

Responsibilities:

• Build trusting, strategic relationships with key EMEA customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
• Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
• Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer
• Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments
• Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of EMEA customers
• Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
• Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
• Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
• Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
• Build Anthropic's brand and customer relationships as a member of the first in-region CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures

You may be a good fit if you have:

• 6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar)
• Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
• Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
• Experience explaining and demonstrating technical products to various audiences
• Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
• Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs 
• Strong project management skills and ability to manage multiple customer relationships
• Passion for AI and interest in responsible development of advanced systems
• Experience working in and building a growing region, while navigating across time zones with US-based headquarters
• A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality. You are a true team player
• Fluency in French, bonus if you also have Spanish or Italian as another language

Private Equity Conference Volunteer 

(Paris, 26th and 27th March)

Do you want to expand your network with 500+ leaders, entrepreneurs, investors, limited and general partners of the Private Equity sector, plus develop your skills in leadership? Now is your chance!

Private Equity Insights organises the largest global events enabling finance and investment innovation by connecting C-level executives, GPs and LPs, with entrepreneurs and investors. Our conferences bring together some of the most important big industry players such as Blackstone, BlackRock, Apollo, Carlyle, CVC, KKR, Permira, Oliver Wyman, Mercer, and many more. 

We are looking for ambitious and talented people, who want to be a part of a team of 25+ peers and help us build, run and deliver the leading French Private Equity Conference. 

Private Equity Insights would not exist without our volunteers. Simple as that. Join us and see how the world’s largest Private Equity community is built – from the inside.

Join us in Paris on the 26th and 27th March 2026!

You can get a better sense of the conference in Milan’s highlight video.

For more information please visit our website here.

PROFESSIONAL BENEFITS:

• Expand your network with 500+ leaders, entrepreneurs, investors, limited and general partners of the Private Equity sector.
• Create your next business opportunity & meet your new mentor
• Develop your soft skills and receive individual training in management from the Private Equity Team
• Receive the official Private Equity Insights Volunteer Certificate

PERSONAL BENEFITS:

• Take part in the 2026 Private Equity Insights Workshop, along with 25+ ambitious and talented people and learn the insights of running the leading Private Equity Conference and the possibilities that this entails
• Experience the unique atmosphere of Private Equity Insights on the day of the conference.
• Gain valuable knowledge, insights, and inspiration by listening and chatting to the world's leading speakers.
• Seize the opportunity to develop your competencies in communication and learn what it takes to create the leading event in Europe.

SOCIAL BENEFITS:

• Create personal relationships with like-minded, hardworking professionals from the Volunteer Programme and from the Private Equity Insights team.
• Exclusive access to the official 2026 Private Equity Insights Dinner for all members of the Volunteer Programme after the event.

Hours to contribute: the day of the conference, plus the afternoon before the event, for training session & rehearsals.

Private Equity Conference Volunteer 

(Paris, 26th and 27th March)

Do you want to expand your network with 500+ leaders, entrepreneurs, investors, limited and general partners of the Private Equity sector, plus develop your skills in leadership? Now is your chance!

Private Equity Insights organises the largest global events enabling finance and investment innovation by connecting C-level executives, GPs and LPs, with entrepreneurs and investors. Our conferences bring together some of the most important big industry players such as Blackstone, BlackRock, Apollo, Carlyle, CVC, KKR, Permira, Oliver Wyman, Mercer, and many more. 

We are looking for ambitious and talented people, who want to be a part of a team of 25+ peers and help us build, run and deliver the leading French Private Equity Conference. 

Private Equity Insights would not exist without our volunteers. Simple as that. Join us and see how the world’s largest Private Equity community is built – from the inside.

Join us in Paris on the 26th and 27th March 2026!

You can get a better sense of the conference in Milan’s highlight video.

For more information please visit our website here.

PROFESSIONAL BENEFITS:

• Expand your network with 500+ leaders, entrepreneurs, investors, limited and general partners of the Private Equity sector.
• Create your next business opportunity & meet your new mentor
• Develop your soft skills and receive individual training in management from the Private Equity Team
• Receive the official Private Equity Insights Volunteer Certificate

PERSONAL BENEFITS:

• Take part in the 2026 Private Equity Insights Workshop, along with 25+ ambitious and talented people and learn the insights of running the leading Private Equity Conference and the possibilities that this entails
• Experience the unique atmosphere of Private Equity Insights on the day of the conference.
• Gain valuable knowledge, insights, and inspiration by listening and chatting to the world's leading speakers.
• Seize the opportunity to develop your competencies in communication and learn what it takes to create the leading event in Europe.

SOCIAL BENEFITS:

• Create personal relationships with like-minded, hardworking professionals from the Volunteer Programme and from the Private Equity Insights team.
• Exclusive access to the official 2026 Private Equity Insights Dinner for all members of the Volunteer Programme after the event.

Hours to contribute: the day of the conference, plus the afternoon before the event, for training session & rehearsals.

Private Equity Conference Volunteer (Paris, 26th and 27th March)

Do you want to expand your network with 500+ leaders, entrepreneurs, investors, limited and general partners of the Private Equity sector, plus develop your skills in leadership? Now is your chance!

Private Equity Insights organises the largest global events enabling finance and investment innovation by connecting C-level executives, GPs and LPs, with entrepreneurs and investors. Our conferences bring together some of the most important big industry players such as Blackstone, BlackRock, Apollo, Carlyle, CVC, KKR, Permira, Oliver Wyman, Mercer, and many more. 

We are looking for ambitious and talented people, who want to be a part of a team of 25+ peers and help us build, run and deliver the leading French Private Equity Conference. 

Private Equity Insights would not exist without our volunteers. Simple as that. Join us and see how the world’s largest Private Equity community is built – from the inside.

Join us in Paris on the 26th and 27th March 2026!

You can get a better sense of the conference in Milan’s highlight video.

For more information please visit our website here.

PROFESSIONAL BENEFITS:

• Expand your network with 500+ leaders, entrepreneurs, investors, limited and general partners of the Private Equity sector.
• Create your next business opportunity & meet your new mentor
• Develop your soft skills and receive individual training in management from the Private Equity Team
• Receive the official Private Equity Insights Volunteer Certificate

PERSONAL BENEFITS:

• Take part in the 2026 Private Equity Insights Workshop, along with 25+ ambitious and talented people and learn the insights of running the leading Private Equity Conference and the possibilities that this entails
• Experience the unique atmosphere of Private Equity Insights on the day of the conference.
• Gain valuable knowledge, insights, and inspiration by listening and chatting to the world's leading speakers.
• Seize the opportunity to develop your competencies in communication and learn what it takes to create the leading event in Europe.

SOCIAL BENEFITS:

• Create personal relationships with like-minded, hardworking professionals from the Volunteer Programme and from the Private Equity Insights team.
• Exclusive access to the official 2026 Private Equity Insights Dinner for all members of the Volunteer Programme after the event.

Hours to contribute: the day of the conference, plus the afternoon before the event, for training session & rehearsals.

Private Equity Conference Volunteer (Paris, 26th and 27th March)

Do you want to expand your network with 500+ leaders, entrepreneurs, investors, limited and general partners of the Private Equity sector, plus develop your skills in leadership? Now is your chance!

Private Equity Insights organises the largest global events enabling finance and investment innovation by connecting C-level executives, GPs and LPs, with entrepreneurs and investors. Our conferences bring together some of the most important big industry players such as Blackstone, BlackRock, Apollo, Carlyle, CVC, KKR, Permira, Oliver Wyman, Mercer, and many more. 

We are looking for ambitious and talented people, who want to be a part of a team of 25+ peers and help us build, run and deliver the leading French Private Equity Conference. 

Private Equity Insights would not exist without our volunteers. Simple as that. Join us and see how the world’s largest Private Equity community is built – from the inside.

Join us in Paris on the 26th and 27th March 2026!

You can get a better sense of the conference in Milan’s highlight video.

For more information please visit our website here.

PROFESSIONAL BENEFITS:

• Expand your network with 500+ leaders, entrepreneurs, investors, limited and general partners of the Private Equity sector.
• Create your next business opportunity & meet your new mentor
• Develop your soft skills and receive individual training in management from the Private Equity Team
• Receive the official Private Equity Insights Volunteer Certificate

PERSONAL BENEFITS:

• Take part in the 2026 Private Equity Insights Workshop, along with 25+ ambitious and talented people and learn the insights of running the leading Private Equity Conference and the possibilities that this entails
• Experience the unique atmosphere of Private Equity Insights on the day of the conference.
• Gain valuable knowledge, insights, and inspiration by listening and chatting to the world's leading speakers.
• Seize the opportunity to develop your competencies in communication and learn what it takes to create the leading event in Europe.

SOCIAL BENEFITS:

• Create personal relationships with like-minded, hardworking professionals from the Volunteer Programme and from the Private Equity Insights team.
• Exclusive access to the official 2026 Private Equity Insights Dinner for all members of the Volunteer Programme after the event.

Hours to contribute: the day of the conference, plus the afternoon before the event, for training session & rehearsals.

Private Equity Conference Volunteer 

(Paris, 26th and 27th March)

Do you want to expand your network with 500+ leaders, entrepreneurs, investors, limited and general partners of the Private Equity sector, plus develop your skills in leadership? Now is your chance!

Private Equity Insights organises the largest global events enabling finance and investment innovation by connecting C-level executives, GPs and LPs, with entrepreneurs and investors. Our conferences bring together some of the most important big industry players such as Blackstone, BlackRock, Apollo, Carlyle, CVC, KKR, Permira, Oliver Wyman, Mercer, and many more. 

We are looking for ambitious and talented people, who want to be a part of a team of 25+ peers and help us build, run and deliver the leading French Private Equity Conference. 

Private Equity Insights would not exist without our volunteers. Simple as that. Join us and see how the world’s largest Private Equity community is built – from the inside.

Join us in Paris on the 26th and 27th March 2026!

You can get a better sense of the conference in Milan’s highlight video.

For more information please visit our website here.

PROFESSIONAL BENEFITS:

• Expand your network with 500+ leaders, entrepreneurs, investors, limited and general partners of the Private Equity sector.
• Create your next business opportunity & meet your new mentor
• Develop your soft skills and receive individual training in management from the Private Equity Team
• Receive the official Private Equity Insights Volunteer Certificate

PERSONAL BENEFITS:

• Take part in the 2026 Private Equity Insights Workshop, along with 25+ ambitious and talented people and learn the insights of running the leading Private Equity Conference and the possibilities that this entails
• Experience the unique atmosphere of Private Equity Insights on the day of the conference.
• Gain valuable knowledge, insights, and inspiration by listening and chatting to the world's leading speakers.
• Seize the opportunity to develop your competencies in communication and learn what it takes to create the leading event in Europe.

SOCIAL BENEFITS:

• Create personal relationships with like-minded, hardworking professionals from the Volunteer Programme and from the Private Equity Insights team.
• Exclusive access to the official 2026 Private Equity Insights Dinner for all members of the Volunteer Programme after the event.

Hours to contribute: the day of the conference, plus the afternoon before the event, for training session & rehearsals.

Private Equity Conference Volunteer (Paris, 26th and 27th March)

Do you want to expand your network with 500+ leaders, entrepreneurs, investors, limited and general partners of the Private Equity sector, plus develop your skills in leadership? Now is your chance!

Private Equity Insights organises the largest global events enabling finance and investment innovation by connecting C-level executives, GPs and LPs, with entrepreneurs and investors. Our conferences bring together some of the most important big industry players such as Blackstone, BlackRock, Apollo, Carlyle, CVC, KKR, Permira, Oliver Wyman, Mercer, and many more. 

We are looking for ambitious and talented people, who want to be a part of a team of 25+ peers and help us build, run and deliver the leading French Private Equity Conference. 

Private Equity Insights would not exist without our volunteers. Simple as that. Join us and see how the world’s largest Private Equity community is built – from the inside.

Join us in Paris on the 26th and 27th March 2026!

You can get a better sense of the conference in Milan’s highlight video.

For more information please visit our website here.

PROFESSIONAL BENEFITS:

• Expand your network with 500+ leaders, entrepreneurs, investors, limited and general partners of the Private Equity sector.
• Create your next business opportunity & meet your new mentor
• Develop your soft skills and receive individual training in management from the Private Equity Team
• Receive the official Private Equity Insights Volunteer Certificate

PERSONAL BENEFITS:

• Take part in the 2026 Private Equity Insights Workshop, along with 25+ ambitious and talented people and learn the insights of running the leading Private Equity Conference and the possibilities that this entails
• Experience the unique atmosphere of Private Equity Insights on the day of the conference.
• Gain valuable knowledge, insights, and inspiration by listening and chatting to the world's leading speakers.
• Seize the opportunity to develop your competencies in communication and learn what it takes to create the leading event in Europe.

SOCIAL BENEFITS:

• Create personal relationships with like-minded, hardworking professionals from the Volunteer Programme and from the Private Equity Insights team.
• Exclusive access to the official 2026 Private Equity Insights Dinner for all members of the Volunteer Programme after the event.

Hours to contribute: the day of the conference, plus the afternoon before the event, for training session & rehearsals.

Shift Technology : 

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

The Data Science Team🤖: 

The Data Science team works on a broad range of subjects. We actively participate in the definition and development of our suite of products on fraud detection, anti-money laundering and claim automation.  We have a lot of technical and professional experience in data science, data engineering, coding, business understanding and client interactions. Additionally, we also work on various data types such as structured data, free text, documents and images.

Your key responsibilities will include🧑‍💻:

• Setting up and deploying data processing pipelines, such as data reception (batch or real-time), data cleaning, information extraction, and calibration of fraud detection models.
• Collaborating with clients to understand their needs and incorporating their feedback to enhance our solutions.
• Conducting R&D to drive product innovation (machine learning, NLP, image analysis, trend analysis, chatbots, etc.).
• Supporting the sales team by participating in prospect demos.
• Partnering in an entire Data Science product lifecycle : Understand how sales, legal, product, engineering are connected together to deliver an AI product to clients.

Your profile and requirements✅: 

• You are currently enrolled as a master's degree student in either Mathematics,  Statistics, Computer Science, Machine learning and/or Big Data.
• You must be able to provide an internship agreement (convenio de prácticas) signed by your school or university for 6 months and you are able to start your internship around August 31th in Madrid. 
• You have experience in object-oriented programming (OOP) such as prior internship, school and/or personal projects so you can write quality production code. An experience using C# is a plus.
• You are comfortable dealing with clients.
• Spanish is mandatory at a fluent level and you can communicate clearly in English. French is not mandatory. 

Why join Shift Technology as a Data Scientist Intern ? 

🤸‍♀️Flexibility, autonomy  and adaptability are part of our core values : We are a horizontal organization without bureaucracy (40% of staff are data scientists) but optimal and reduced line management, focus on delivery and development while having a hybrid model.

🧠Learn from inside an AI leader tech company : Join the 13th French Licorne providing hands on training, workshop and sessions with highly experienced AI research Team.  

💶Your commitment, our investment : 1800€ gross monthly gratification, high  conversion rate to full time employee, dedicated HR partner, regular reviews and feedback sessions with your team.

🌍Be part of an international and diverse tech firm : Full english speaking environment with 55 different nationalities across the world and 11 offices locations (Paris, Singapore, Tokyo, Sao Paulo, Mexico City, Boston, Madrid, London, Toronto, Berlin...)

🤝Dealing with big clients and developing business skills & knowledge : Real life experience with Insurance business challenges inside the world of AI.  

What is next ? 🎯

If your application and experience meet our requirements, you can expect :

• Talent Acquisition interview (30 min)
• Technical interview 1 (60 min) 
  Technical interview 2 (60 min) 
• Hiring manager interview (60 min)

The interview process can take 2 to 3 weeks, depending on the interviewer's availability. Be sure that we are doing our best to get back to you with an answer as fast as possible. If you are not getting an update on your application after 10 days, please reach out to our email address. 

Shift Technology : 

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

The Data Science Team🤖: 

The Data Science team works on a broad range of subjects. We actively participate in the definition and development of our suite of products on fraud detection, anti-money laundering and claim automation.  We have a lot of technical and professional experience in data science, data engineering, coding, business understanding and client interactions. Additionally, we also work on various data types such as structured data, free text, documents and images.

Your key responsibilities will include🧑‍💻:

• Setting up and deploying data processing pipelines, such as data reception (batch or real-time), data cleaning, information extraction, and calibration of fraud detection models.
• Collaborating with clients to understand their needs and incorporating their feedback to enhance our solutions.
• Conducting R&D to drive product innovation (machine learning, NLP, image analysis, trend analysis, chatbots, etc.).
• Supporting the sales team by participating in prospect demos.
• Partnering in an entire Data Science product lifecycle : Understand how sales, legal, product, engineering are connected together to deliver an AI product to clients.

Your profile and requirements✅: 

• You are currently enrolled as a master's degree student in either Mathematics,  Statistics, Computer Science, Machine learning and/or Big Data.
• You must be able to provide an internship agreement (convenio de prácticas) signed by your school or university for 6 months and you are able to start your internship on August 31th in Paris. 
• You have experience in object-oriented programming (OOP) such as prior internship, school and/or personal projects so you can write quality production code. An experience using C# is a plus.
• You are comfortable dealing with clients.
• Spanish is mandatory at a fluent level and you can communicate clearly in English. French is not mandatory. 

Why join Shift Technology as a Data Scientist Intern ? 

🤸‍♀️Flexibility, autonomy  and adaptability are part of our core values : We are a horizontal organization without bureaucracy (40% of staff are data scientists) but optimal and reduced line management, focus on delivery and development while having a hybrid model.

🧠Learn from inside an AI leader tech company : Join the 13th French Licorne providing hands on training, workshop and sessions with highly experienced AI research Team.  

💶Your commitment, our investment : 2000€ gross monthly gratification, high  conversion rate to full time employee, dedicated HR partner, regular reviews and feedback sessions with your team.

🌍Be part of an international and diverse tech firm : Full english speaking environment with 55 different nationalities across the world and 11 offices locations (Paris, Singapore, Tokyo, Sao Paulo, Mexico City, Boston, Madrid, London, Toronto, Berlin...)

🤝Dealing with big clients and developing business skills & knowledge : Real life experience with Insurance business challenges inside the world of AI.  

What is next ? 🎯

If your application and experience meet our requirements, you can expect :

• Talent Acquisition interview (30 min)
• Technical interview 1 (60 min) 
• Hiring manager interview (60 min)

The interview process can take 2 to 3 weeks, depending on the interviewer's availability. Be sure that we are doing our best to get back to you with an answer as fast as possible. If you are not getting an update on your application after 10 days, please reach out to our email address. 

Shift Technology : 

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

The Data Science Team🤖: 

The Data Science team works on a broad range of subjects. We actively participate in the definition and development of our suite of products on fraud detection, anti-money laundering and claim automation.  We have a lot of technical and professional experience in data science, data engineering, coding, business understanding and client interactions. Additionally, we also work on various data types such as structured data, free text, documents and images.

Your key responsibilities will include🧑‍💻:

• Setting up and deploying data processing pipelines, such as data reception (batch or real-time), data cleaning, information extraction, and calibration of fraud detection models.
• Collaborating with clients to understand their needs and incorporating their feedback to enhance our solutions.
• Conducting R&D to drive product innovation (machine learning, NLP, image analysis, trend analysis, chatbots, etc.).
• Supporting the sales team by participating in prospect demos.
• Partnering in an entire Data Science product lifecycle : Understand how sales, legal, product, engineering are connected together to deliver an AI product to clients.

Your profile and requirements✅: 

• You are currently enrolled as a master's degree student in either Mathematics,  Statistics, Computer Science, Machine learning and/or Big Data.
• You must be able to provide an internship agreement (Convention de stage) signed by your school or university for 6 months and you are able to start your internship on August 31th.
• You have experience in object-oriented programming (OOP) such as prior internship, school and/or personal projects so you can write quality production code. An experience using C# is a plus.
• You are comfortable dealing with clients.
• French is mandatory at a fluent level and you can communicate clearly in English.

Why join Shift Technology as a Data Scientist Intern ? 

🤸‍♀️Flexibility, autonomy  and adaptability are part of our core values : We are a horizontal organization without bureaucracy (40% of staff are data scientists) but optimal and reduced line management, focus on delivery and development while having a hybrid model.

🧠Learn from inside an AI leader tech company : Join the 13th French Licorne providing hands on training, workshop and sessions with highly experienced AI research Team.  

💶Your commitment, our investment : 2000€ gross monthly gratification, high  conversion rate to full time employee, dedicated HR partner, regular reviews and feedback sessions with your team.

🌍Be part of an international and diverse tech firm : Full english speaking environment with 55 different nationalities across the world and 11 offices locations (Paris, Singapore, Tokyo, Sao Paulo, Mexico City, Boston, Madrid, London, Toronto, Berlin...)

🤝Dealing with big clients and developing business skills & knowledge : Real life experience with Insurance business challenges inside the world of AI.  

What is next ? 🎯

If your application and experience meet our requirements, you can expect :

• Talent Acquisition interview (30 min)
• Technical interview 1 (60 min) 
• Technical interview 2 (60 min) 
• Hiring manager interview (60 min)

The interview process can take 2 to 3 weeks, depending on the interviewer's availability. Be sure that we are doing our best to get back to you with an answer as fast as possible. If you are not getting an update on your application after 10 days, please reach out to our email address. 

Who We Are

Heritage is building the Modern Investment Office, supporting some of the most prominent families globally to achieve their capital enhancement and preservation goals.

Our vision is to help clients build enduring wealth across generations by combining institutional-grade investment sourcing with personalized portfolio construction, cutting-edge technology, and deep sector expertise. We aim to make sophisticated private market opportunities and modern wealth solutions more transparent, connected, and actionable.

Our team comprises of a diverse international group of individuals from leading organisations and with diverse backgrounds, including private equity, venture capital, banking, software development, law, and entrepreneurship. We are committed to attracting top-notch talent and providing opportunities for growth and development based on their individual strengths and interests.

Your role as Business Analyst/Associate

We are looking for a Business Analyst/Associate (depending on seniority) to join our team. This role will play a key part in supporting the start-up of our Paris office, a new and growing hub within our global organization.

The successful candidate will be instrumental in driving and implementing the integration of the Paris office with our central Technology, Operations, and Investing teams, currently based across Milan and London.

The role will directly contribute and have an impact to the launch of the new office, working in close collaboration with international teams and playing a central role in establishing efficient processes, data flows, and cross-office collaboration.

Core responsibilities include:

Client and Portfolio Reporting

• Prepare and deliver weekly, monthly, and quarterly consolidated reports for client portfolios, including performance, allocation, and risk analysis
• Collect, validate, and consolidate data from multiple sources (custodians, fund administrators, life insurance platforms, internal systems)
• Contribute to the development, improvement and enhancement of automated reporting tools, automation initiatives and dashboards in collaboration with the Tech team
• Contribute to the collection and preparation of data for monthly and quarterly consolidated family reports

Portfolio Operations and Reconciliation

• Perform daily trade and position reconciliations and weekly NAV reconciliations for internally managed funds
• Support portfolio risk and performance reporting processes
• Investigate and resolve reconciliation breaks with custodian banks and administrators

 Coordination and Support

• Support the Investment team in portfolio monitoring, trade execution follow-up, and ad-hoc data analysis.
• Liaise with different stakeholders to ensure timely and accurate information exchange (custodian banks, life insurance companies, and fund administrators, etc.)
• Assist with subscription and redemption requests, ensuring proper documentation and communication with all relevant parties
• Maintain and update client profiles, including KYC, AML, and suitability documentation in accordance with regulatory requirements

Key Requirements 

• Outstanding academic background with master’s degree in Finance, Economics, or a related discipline
• 1-3 years of experience in a FinTech/technology-based environment or multi-family office, private bank, asset manager, fund administrator
• Knowledge of financial instruments and investment operations acquired through academic studies
• Experience with portfolio management or fund accounting systems is a plus
• Tech-savvy with a strong interest in exploring new technologies
• Tools specific to wealth management reporting is considered a plus
• Familiarity with data automation tools (VBA, Power BI, or Python) is considered as a plus
• Strong Excel skills
• Highly motivated and proactive, with a hands-on attitude
• Excellent organizational and analytical skills, with strong attention to detail
• Effective communicator with a collaborative and multicultural mindset
• Ability to manage multiple priorities and deadlines in a dynamic environment
• Fluent in English and French