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VP, Information Technology
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About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
ShipMonk is seeking a Vice President of Information Technology to serve as a senior member of our technology leadership team and own the full IT function across our global fulfillment network. This is a strategic, executive-level role with broad accountability — spanning enterprise infrastructure strategy, multi-site IT operations, cybersecurity posture, digital workplace enablement, and the IT investment roadmap. The VP, IT will partner directly with the CTO, CSCO, and other executive stakeholders to ensure that technology infrastructure is a competitive differentiator, not a constraint, as ShipMonk continues to scale.
This is not a steady-state leadership role. ShipMonk is growing rapidly and the VP, IT is expected to raise the maturity ceiling of the entire IT organization — transforming how we operate, invest, and deliver infrastructure at scale. The right candidate has already done this. They have built functions, not just managed them.
About the Team
The IT function is the operational backbone of ShipMonk's fulfillment centers and corporate offices. It is accountable for network infrastructure, end-user computing, IT service delivery, cybersecurity governance, asset lifecycle management, and vendor relationships across all sites. Reporting to the CTO, the VP of IT will lead a multi-disciplinary organization including IT Infrastructure Engineers, IT Support Specialists, IT Automation Engineers, and Network Engineers. The VP will be expected to define the organizational model, set the talent strategy, and personally elevate the function from a reactive support org to a proactive, engineering-forward infrastructure team.
Key Responsibilities
Executive Leadership & Organizational Strategy
- Define the vision, structure, and operating model for a high-performing global IT organization — setting clear roles, career paths, performance standards, and accountability frameworks that attract and retain top-tier talent.
- Serve as the IT voice in executive and cross-functional discussions, translating infrastructure capabilities and constraints into language and decisions that drive business outcomes.
- Build a culture of engineering rigor, documentation discipline, and operational ownership so that the function is resilient, scalable, and not dependent on any individual.
- Assess current organizational capabilities against the demands of a rapidly growing business; develop and execute a multi-year talent and capability roadmap that stays ahead of business needs.
- Establish the staffing and coverage model — including on-site IT support at each fulfillment center — and a repeatable framework for scaling that model to new sites.
Enterprise Infrastructure Strategy & Architecture
- Own the multi-year technology roadmap for network infrastructure, end-user computing, cloud connectivity, and operational technology (OT) across all ShipMonk sites.
- Define and enforce enterprise architecture standards, reference designs, and security baselines for LAN, WAN, SD-WAN, Wi-Fi, firewalls, VPN, and edge infrastructure in high-throughput warehouse and office environments.
- Lead infrastructure planning for site expansions, greenfield fulfillment center buildouts, and M&A integration events — building the playbook that makes each successive rollout faster and more predictable.
- Evaluate emerging infrastructure technologies (SD-WAN, SASE, private 5G, IoT, edge compute) for applicability to ShipMonk's operational environment and drive adoption where there is clear business value.
- Ensure infrastructure architecture supports the performance and availability requirements of ShipMonk’s systems, and real-time operational workflows.
Cybersecurity & Risk Governance
- Own ShipMonk's cybersecurity strategy and risk posture at the infrastructure and endpoint level — including network segmentation, access control, endpoint protection, vulnerability management, and incident response readiness.
- Develop and maintain IT risk and compliance frameworks aligned with applicable regulations, customer requirements, and industry best practices (SOC 2, ISO 27001, or equivalent).
- Partner with the broader Technology leadership team to ensure cybersecurity considerations are embedded in product and platform architecture decisions, not bolted on.
- Lead IT business continuity and disaster recovery planning, ensuring ShipMonk can maintain or rapidly restore operations across all sites in the event of infrastructure failure or a security event.
- Establish a security awareness and governance program that extends accountability for cyber hygiene across the organization — beyond the IT team.
IT Service Delivery & Operational Excellence
- Design and own the IT service delivery model — defining SLAs, escalation paths, incident management workflows, and quality standards for hardware provisioning, troubleshooting, and end-user support across all sites.
- Establish a mature IT asset management program with full lifecycle visibility: procurement, provisioning, tracking, refresh planning, and decommissioning of all hardware and software assets.
- Build and own the peak season readiness program — including infrastructure hardening checklists, capacity reviews, contingency plans, and cross-functional alignment with Operations and Technology — so that every site is operationally ready before peak volume arrives.
- Implement IT service management best practices (ITIL or equivalent) adapted to ShipMonk's pace and operational environment; drive continuous improvement across all service delivery metrics.
- Ensure every fulfillment center has the right on-site IT coverage, skills, and escalation support — and that site-level IT operations meet a consistent standard regardless of geography.
Digital Workplace & End-User Enablement
- Own the strategy and execution for ShipMonk's digital workplace: endpoint management, collaboration platforms, identity and access management (IAM), and productivity tooling for both office and warehouse environments.
- Ensure warehouse associates and operational staff have reliable, performant access to the tools they need — including handheld scanners, label printers, warehouse displays, and fulfillment terminals — with minimal friction and fast break-fix resolution.
- Partner with HR and Operations to design onboarding and offboarding IT workflows that scale efficiently across ShipMonk's distributed workforce and high employee volume.
Vendor & Partner Management
- Build and govern a structured vendor management program for all strategic IT relationships — ISPs, network integrators, hardware OEMs, managed service providers, and software vendors — including selection criteria, performance scorecards, and regular review cadences.
- Lead high-stakes vendor negotiations for contracts, SLAs, and pricing; set the standard for how ShipMonk evaluates, onboards, and holds external partners accountable.
- Proactively identify opportunities to rationalize the vendor portfolio, reduce cost, and improve service quality through strategic sourcing and contract consolidation.
Financial Stewardship & Executive Reporting
- Own the IT operating and capital budget across all sites; develop rigorous planning, forecasting, and tracking processes that ensure fiscal discipline and surface cost optimization opportunities proactively.
- Establish the IT reporting framework — defining the key metrics (uptime, incident resolution, asset utilization, project delivery, security posture, cost per site) and presenting them with context and insight at Monthly and Quarterly Business Reviews.
- Build the business case rigor within the IT organization: capital investment proposals, build-vs-buy analyses, and ROI frameworks for infrastructure decisions.
- Operate with a business-owner mindset — balancing the need for technology investment with the fiscal realities of a high-growth, operationally intensive business.
Desired Experience
The ideal candidate is a builder and operator — someone who has led IT transformations in complex, multi-site environments and knows how to run both strategy and execution simultaneously.
Required
- 12+ years of progressive IT leadership experience, with at least 5 years in a senior director or VP-level role with full IT organizational ownership.
- Demonstrated track record of transforming IT functions in high-growth, multi-site environments — warehousing, logistics, e-commerce, or equivalent operational settings strongly preferred.
- Deep expertise in enterprise network architecture (LAN/WAN, SD-WAN, Wi-Fi, firewalls, VPN, DNS, DHCP) with hands-on credibility and strategic range.
- Proven experience owning cybersecurity strategy and risk governance at the infrastructure level; familiarity with SOC 2, ISO 27001, or equivalent frameworks.
- Executive presence and communication skills: the ability to represent IT strategy credibly to a C-suite audience and drive cross-functional alignment on technology investments.
- Track record of building and leading geographically distributed teams, including site-level IT operations at scale.
- Experience owning multi-million dollar IT operating and capital budgets with full accountability for performance and outcomes.
- Demonstrated ability to build vendor management programs, negotiate enterprise contracts, and manage strategic supplier relationships.
Strongly Preferred
- Experience in third-party logistics (3PL), fulfillment operations, e-commerce infrastructure, or supply chain technology environments.
- Familiarity with warehouse technology ecosystems: WMS/OMS platforms, barcode scanners, label printing infrastructure, industrial Wi-Fi, and ruggedized device management.
- Experience leading IT through M&A events, including infrastructure integration, due diligence support, and post-acquisition standardization.
- Exposure to operational technology (OT) environments and the convergence of IT and OT infrastructure in a fulfillment or manufacturing context.
- Relevant professional certifications: CISSP, CISM, CCNP/CCIE, ITIL, PMP, or equivalent.
Education
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field required.
- Master's degree (MBA or MS in a technical discipline) preferred.
What Success Looks Like
In the first 90 days, the VP of IT will have completed a thorough assessment of the current infrastructure, team, and vendor landscape — and will have presented a prioritized transformation roadmap to the CTO and executive team.
In year one, the VP of IT will have raised the maturity of IT operations measurably: network uptime will be higher, incident resolution will be faster, asset management will be accurate, and peak season will be executed more systematically than the year before.
In years two and three, the IT organization will be recognized internally as a competitive enabler — a function that accelerates ShipMonk's growth rather than reacting to it.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to ShipMonkAt Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
SUMMARY
- This is a fully onsite role and will report into our office in Fort Worth, TX.
- With that being said, you will spend a significant portion of your time meeting clients and prospects in the field.
- While your administrative and team collaboration tasks will take place at our office, your primary focus will be building relationships and driving revenue through in-person interactions.
- Our Strategic Growth team is the face of the company and the engine of our market expansion. As an Account Executive, AKA "Strategic Growth Manager", you are directly responsible for driving net-new revenue.
- In its simplest form, the SGM’s role is to bring top producing agents to Compass by effectively selling the Compass value proposition (technology, marketing, culture and growth). Successful SGMs influence top agents to leave their current brokerage and join Compass. Since every agent is an independent contractor they can take their business wherever they receive the best value and support.
- The refreshing part of this sale is that you are working directly with decision-makers, thus eliminating many of the hassles of selling to large corporations.
METRICS
- This is a quota carrying role. Your quota per quarter is metric’d by the number of principal agents you successfully bring to Compass. Our deal size is anywhere from $200k - $3M+, with an average time to close at about 30 days.
- You can meet quota each quarter by bringing on a number of individual agents or large agent teams. Your quota is based on the prior 12 months performance of that agent or team. It is not contingent upon their future production once at Compass.
- You are tasked with helping agents understand why their business, and their clients, will benefit by moving to Compass.
NUANCES
- This is a more humanized sale than your average sales process as you are dealing directly with decision makers. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful in the sale, but also the ability for quick decisions.
- Think about a top producing agent who’s been with a brokerage for 15+ years. Their personal and professional identity is often wrapped up in that brokerage’s brand. Successfully decoupling an agent from their prior brokerage takes outstanding patience, listening, agility and ultimate focus to get the deal done.
- The equally demanding need for high IQ and EQ in this role has resulted in an incredibly high performing and driven team of diverse backgrounds such as investment banking, management consulting, law and enterprise sales.
- By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our SGM’s conservatively generate 15x more revenue per head than the top tech firms in the world.
QUALIFICATIONS
- B.A. or B.S. with 5+ years of relevant experience
- Strong interpersonal skills, glass-half-full mentality
- Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
- Excellent communication skills; ability to effectively lead client meetings and presentations
- Highly organized; ability to multi-task and handle multiple deadlines simultaneously
- Track record of excellence across strategic, operational, and detail-demanding functional responsibilities
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Ready to apply?
Apply to Compass
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
SUMMARY
- This is a fully onsite role and will report into our office in Fort Worth, TX.
- With that being said, you will spend a significant portion of your time meeting clients and prospects in the field.
- While your administrative and team collaboration tasks will take place at our office, your primary focus will be building relationships and driving revenue through in-person interactions.
- Our Strategic Growth team is the face of the company and the engine of our market expansion. As an Account Executive, AKA "Strategic Growth Manager", you are directly responsible for driving net-new revenue.
- In its simplest form, the SGM’s role is to bring top producing agents to Compass by effectively selling the Compass value proposition (technology, marketing, culture and growth). Successful SGMs influence top agents to leave their current brokerage and join Compass. Since every agent is an independent contractor they can take their business wherever they receive the best value and support.
- The refreshing part of this sale is that you are working directly with decision-makers, thus eliminating many of the hassles of selling to large corporations.
METRICS
- This is a quota carrying role. Your quota per quarter is metric’d by the number of principal agents you successfully bring to Compass. Our deal size is anywhere from $200k - $3M+, with an average time to close at about 30 days.
- You can meet quota each quarter by bringing on a number of individual agents or large agent teams. Your quota is based on the prior 12 months performance of that agent or team. It is not contingent upon their future production once at Compass.
- You are tasked with helping agents understand why their business, and their clients, will benefit by moving to Compass.
NUANCES
- This is a more humanized sale than your average sales process as you are dealing directly with decision makers. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful in the sale, but also the ability for quick decisions.
- Think about a top producing agent who’s been with a brokerage for 15+ years. Their personal and professional identity is often wrapped up in that brokerage’s brand. Successfully decoupling an agent from their prior brokerage takes outstanding patience, listening, agility and ultimate focus to get the deal done.
- The equally demanding need for high IQ and EQ in this role has resulted in an incredibly high performing and driven team of diverse backgrounds such as investment banking, management consulting, law and enterprise sales.
- By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our SGM’s conservatively generate 15x more revenue per head than the top tech firms in the world.
QUALIFICATIONS
- B.A. or B.S. with 5+ years of relevant experience
- Strong interpersonal skills, glass-half-full mentality
- Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
- Excellent communication skills; ability to effectively lead client meetings and presentations
- Highly organized; ability to multi-task and handle multiple deadlines simultaneously
- Track record of excellence across strategic, operational, and detail-demanding functional responsibilities
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Ready to apply?
Apply to Compass
Head of Compliance
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At My Funded Futures, we’re transforming the world of proprietary trading by giving traders the capital, tools, and community they need to succeed.
We blend innovation, transparency, and performance to create opportunity — helping traders scale faster and smarter. If you’re passionate about fintech, financial markets, and data-driven growth, you’ll fit right in.
Explore our open roles below and see how you can help us shape the future of funded trading.
Purpose of Role
As MFFU seeks registration as an Introducing Broker (IB) and builds its own proprietary trading platform, the Head of Compliance will be responsible for ensuring that these initiatives meet all applicable legal and regulatory requirements. This includes navigating NFA registration processes, platform governance, and proactively embedding compliance into product development and customer onboarding processes.
Reporting to the Chief Operating Officer, the Head of Compliance will design, implement, and manage a comprehensive compliance management system that ensures adherence to applicable laws, rules, and industry standards. This leader will partner with executive management, product, trading operations, and risk teams to embed compliance into daily processes, enabling innovation while maintaining regulatory excellence.
This is a pivotal leadership role, responsible for developing compliance frameworks that support MFFU’s growth, maintain regulatory integrity, and protect traders, partners, and the firm.
Key Responsibilities
Compliance Leadership
- Lead the design and ongoing management of MFFU’s enterprise compliance program, including policies, monitoring, and reporting systems.
- Build and oversee a team responsible for operational compliance, AML/KYC, licensing, and risk governance.
- Ensure compliance with CFTC, NFA, and CME Group regulations and applicable futures and derivatives laws.
- Ensure compliance with know-your-customer (KYC), account supervision, risk disclosure, and segregation requirements applicable to IBs.
- Serve as the firm’s primary liaison with regulators, external auditors, and legal advisors.
Regulatory & Licensing Oversight
- Manage the firm’s registration and licensing obligations as an Introducing Broker, including NFA filings, annual renewals, and disclosures.
- Develop IB operational controls in coordination with partnered FCMs, including account reconciliation, customer complaint handling, and dispute resolution processes.
- Oversee partner relationships with FCMs, vendors, and service providers to ensure contractual and regulatory compliance.
- Maintain required reporting and recordkeeping frameworks, ensuring readiness for regulatory examinations.
Compliance Program Development
- Develop, implement, and maintain policies related to trade surveillance, data protection, risk management, and conflicts of interest.
- Establish robust AML/KYC procedures aligned with futures and brokerage operations.
- Collaborate with product and technology teams to embed “compliance by design” into platforms and workflows.
- Lead regular compliance training across all departments and promote a culture of integrity, accountability, and transparency.
- Serve as the compliance stakeholder in the development of MFFU’s proprietary trading platform, ensuring integration of:
- Trade surveillance systems
- Customer data protection and retention protocols
- Regulatory reporting (e.g., NFA/CFTC)
- Risk management controls, including pre-trade risk checks and margin controls
- Partner with engineering, UX, and product teams to implement compliance-by-design architecture and user flows for onboarding, trading, and account management.
- Develop compliance protocols for algorithmic and automated trading strategies, including flagging suspicious or manipulative trading behavior.
- Oversee cybersecurity compliance in accordance with NFA/CFTC guidance and future SEC/CISA expectations as platform matures.
- Develop and maintain a compliance risk register for new products or platform features, including emerging risks like digital assets, API access, and automated trading.
Monitoring & Governance
- Review and interpret regulatory changes, ensuring timely communication and adaptation within the firm.
- Conduct internal audits and testing to identify, assess, and remediate compliance risks.
- Report key compliance risks and trends to the COO, CEO, and Board of Directors.
- Oversee investigation and remediation of compliance issues, ensuring documentation and corrective action.
Qualifications
- Bachelor’s degree in Finance, Economics, Law, or related field required; advanced degree (JD, MBA, or LLM) preferred.
- 10+ years of experience in compliance, risk, or regulatory roles within a futures, brokerage, or fintech organization.
- Deep knowledge of CFTC, NFA, and CME Group rules, futures industry regulations, and Introducing Broker operations.
- Proven success in building or scaling compliance frameworks within a regulated or transitioning financial entity.
- Strong understanding of AML/KYC requirements, trade surveillance systems, and data governance.
- Experience collaborating with regulators, auditors, and executive teams in complex, fast-paced environments.
- Series 3 and/or Series 30 licenses (or ability to obtain within 120 days).
Preferred Experience
- Prior experience registering or operating an Introducing Broker, CTA, or FCM entity.
- Exposure to algorithmic trading or electronic market infrastructure.
- CAMS, CRCM, or FRM certification is a plus.
- Direct involvement in building or managing compliance for a proprietary trading or brokerage platform
- Understanding of market data feeds, exchange integration, and pre/post-trade analytics
- Familiarity with trading technology stacks such as FIX, WebSocket, or REST APIs
- Experience with compliance tools such as Actimize, NICE, Refinitiv, or similar surveillance systems
EEO Statement
Equal Employment Opportunity
My Funded Futures is an equal opportunity employer. We believe that diversity drives innovation and success. We are committed to building an inclusive environment where every team member feels valued, respected, and supported—regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Pay Transparency
In compliance with pay transparency laws, My Funded Futures provides compensation ranges in job postings where required. Final compensation may vary based on experience, qualifications, and location. We also offer comprehensive benefits and performance-based incentives.
Accessibility / Accommodation Statement
If you require assistance or an accommodation during the application process, please contact our HR team at careers@myfundedfutures.com.
Work Authorization
Applicants must be authorized to work in the applicable country without employer sponsorship. The Company does not offer visa sponsorship or immigration assistance for this position.
Ready to apply?
Apply to MyFunded Futures