At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

IEM is currently seeking a Quality Systems Technician for our Jacksonville FL. locations and will report into the Quality Systems Leader. The Quality Systems Technician plays a key role in supporting the development, implementation, and maintenance of digital quality systems, smart tools, and quality infrastructure. Reporting to the Lead Quality Systems Engineer, this role focuses on setting up systems, troubleshooting technical issues, and enabling the smooth integration of quality processes within manufacturing operations.

Please note: This position requires 100% in-office presence in our Jacksonville offices and does not offer remote work.

Key Responsibilities:

• Support the setup, configuration, and validation of quality systems, including smart tools, AI cameras, and digital inspection devices.
• Assist in troubleshooting issues related to EQMS platforms, smart inspection systems, and quality data capture tools.
• Work with engineering, IT, and quality teams to integrate new tools and systems into production processes.
• Help build and maintain process flows, control plans, and digital documentation related to quality system infrastructure.
• Support the digitization, automation, and standardization of quality and traceability records, including inspection data, testing logs, serialization records, and process verification checkpoints.
• Contribute to the creation and refinement of standard operating procedures (SOPs), work instructions, and user guides related to quality systems.
• Participate in pilot runs and process trials to validate functionality and integration of smart quality tools.
• Monitor system performance and escalate recurring issues or improvement opportunities.
• Maintain accurate documentation of setups, system changes, and configuration parameters.
• Provide technical support to shop floor users to ensure quality systems are functioning correctly.
• Assist in quality-related training sessions for new tools or systems implementation.
• Coordinate with vendors or suppliers when technical support or software updates are needed for system hardware or software.
• Perform other duties as needed to support the implementation and sustainability of quality system initiatives.
• Ability to develop & update programs and scripts for data validation, data sorting, automation, and creation of dashboards and visual reporting tools. 
• Familiarity with serialization, traceability systems, digital quality records, and manufacturing data management principles is strongly preferred.

Qualifications:

• Diploma or technical certification in Quality, Engineering Technology, Mechatronics, or a related technical field.
• 2+ years of experience in a manufacturing or engineering support role, preferably with exposure to quality or production systems.
• ⁠Experience with programming, scripting, or data visualization tools such as Python, SQL, VBA, or similar platforms is considered an asset.
• Familiarity with EQMS platforms, process automation, or smart inspection technologies is an asset.
• Strong troubleshooting and problem-solving skills in both hardware and software environments.
• Ability to read technical drawings, flowcharts, and system diagrams.
• Comfortable working in a cross-functional environment with engineering, IT, and operations teams.
• Proficient in Microsoft Office and experience with digital tools used in quality systems.
• Good communication skills and a detail-oriented mindset.
• Knowledge of lean manufacturing or six sigma principles is a plus.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 

Working Conditions:

• Split between office and shop floor environments.
• May require light hands-on work for system setup, testing, and troubleshooting.

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

Job Overview

The Quality Control Inspector 2 is responsible for assisting with ensuring the integrity, safety, and compliance of unmanned aerial systems (UAS) and sub-systems. Operating within a dynamic production environment, this role focuses on assisting with functional testing and system validation using Mission Planning Software (MPS) and ground control station (GCS) tools. The inspector will perform hands-on quality inspections of UAS platforms and subsystems to verify system integration, configuration accuracy, and mission-readiness in accordance with AS9100 and ISO 9001 quality standards.

Essential Functions

• Conduct visual, dimensional, and functional inspections of components, subassemblies, and assemblies, including composite and additively manufactured parts, using approved inspection tools and methods.
• Verify conformance of products to engineering drawings, specifications, wiring diagrams, and work instructions across receiving, in-process, and final inspection phases.
• Execute software configuration checks and validate system build states using Ground Control Station (GCS) tools and Mission Planning Software as directed.
• Accurately complete inspection reports, travelers, checklists, and non-conformance records in accordance with internal quality documentation procedures.
• Ensure compliance with defined inspection criteria and tolerances, escalating any deviations or quality issues to the Quality Control Supervisor.
• Support root cause analysis by providing detailed defect documentation and participating in corrective action processes when required.
• Maintain part traceability through accurate documentation of serial numbers, lot codes, and process records in accordance with configuration management plans.
• Perform calibration verification checks on basic inspection and measurement equipment prior to use, and report discrepancies per QMS procedures.
• Apply relevant inspection standards such as AS9102 First Article Inspection, IPC-A-610 (Acceptability of Electronic Assemblies), and J-STD-001 (Soldered Electrical and Electronic Assemblies).
• Participate in regular training and certification activities to maintain technical inspection qualifications and support continuous improvement initiatives.
• Perform other duties as required.

Standard Essential Functions

• Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
• Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies

• Proficient understanding of electrical, mechanical, and software subsystem integration.
• Proficiency with mission planning software for testing and evaluation of ArduPilot based systems.
• Ability to read and interpret aero-mechanical drawings (GD&T preferred), electrical harness drawings, integration block diagrams, and composite/3D printing specifications.
• Knowledge of quality management system standards such as ISO 9001/AS9100, with a focus on control of nonconforming material and record retention.
• Strong attention to detail and organization, as well as rigorous documentation in accordance with DoD programs of record.
• Familiarity with SPC, common root cause analysis tools, and continuous improvement practices preferred.
• Competent with all Microsoft office applications, macro/VBA solution development preferred.

Education / Certifications

• Required: High school diploma or GED.
• Preferred: Associate degree or vocational training in Electronics, Avionics, Aerospace Technology, or a related technical field.
• Additional coursework or certification in quality, aerospace manufacturing, or UAS systems is desirable (e.g. IPC-A-610 or J-STD-001, ASQ Certified Quality Inspector).

Experience

• 3+ years of industry experience in a manufacturing or production environment, quality specific role preferred.
• Previous experience with CubePilot ecosystem, RFD telemetry, and GNSS/RTK modules is a plus preferred.
• Experience supporting DoD or defense industry contracts and understanding of controlled work environments preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:

• Frequently required to sit, and to reach to use computers and other office equipment
• Occasionally required to stand for extended periods of time
• Frequently required repetitive movements of wrists, hands, and/or fingers

For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

Security Clearance

• Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.

Disclaimer:

AEVEX Aerospace is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.