The Opportunity

As our Lead Compounding Pharmacist you will ensure the safe and effective dispensing of prescriptions, oversee the compounding of treatments in compliance with USP 795, 797, and 800 standards, and manage both sterile and non-sterile compounding operations, ensuring compliance, quality, and efficiency in all processes.

What you'll be doing:

• Oversee sterile and non-sterile compounding processes, including the preparation, dispensing, and labeling of compounded medications.
• Ensure weekly plans for items to be compounded and assign tasks to technicians as appropriate.
• Maintain accurate and thorough documentation for all compounding activities, including batch sheets, logging, and compliance checks.
• Conduct product and batch verification to ensure quality control and patient safety.
• Lead sterile compounding operations in compliance with USP 797.
• Ensure proper use of cleanroom and adherence to sanitation protocols, including daily logs, calibration, and hazardous waste disposal.
• Conduct and document quality assurance checks to maintain safety, efficacy, and sterility of all compounded medications.
• Develop and implement SOPs for sterile compounding; assist with updates as needed.
• Maintains an ongoing training and competency program to develop, assess, and expand the knowledge base of all compounding personnel.
• Oversee compliance with USP 795, 797, and 800 standards in both sterile and non-sterile compounding.
• Ensure technicians adhere to all SOPs and regulatory standards; update and modify SOPs as necessary.
• Conduct regular audits and inspections, ensuring compliance with Florida Board of Pharmacy and NABP standards.
• Prepare for and participate in regulatory inspections, ensuring readiness and adherence to all state and federal requirements.
• Train, supervise, and support pharmacy technicians and other staff in compounding techniques and compliance practices.
• Ensure a positive and efficient workflow, maintaining the proper pharmacist-to-technician ratio and providing ongoing feedback.
• Provide global support by collaborating with Dermatica UK compounding team for updates to formulations and stability studies.
• Monitor and report on temperature testing and other quality controls across compounding operations.
• Address any operational challenges or dispatch issues, communicating promptly with the central operations team.
• Collaborate with the care team to provide safe, effective treatment, counseling patients as needed.
• Answer patient inquiries and relay relevant medical information from the care team.
• Document and report any medication errors, near-misses, or patient concerns, contributing to continuous quality improvement (CQI).

What you'll bring to HeliosX:

• You have an Active Florida Pharmacist license (required).
• You have a minimum of 2 years in sterile compounding; experience with non-sterile compounding preferred.
• You have previous supervisory experience in a compounding setting preferred.
• You bring knowledge of compounding GLP-1 medications (e.g., semaglutide, tirzepatide) (highly preferred).
• You have a strong understanding of USP 795, 797, and 800 guidelines.
• You are detail-oriented with robust quality control and documentation practices.
• You are skilled in personnel management, with excellent leadership and training capabilities.
• You are proficient in maintaining compliance with regulatory standards and handling pharmacy inspections.
• You are an effective communicator, with the ability to counsel patients and collaborate with the integrated care team.
• You have a problem-solving aptitude and proactive in continuous quality improvement (CQI).

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• 12 days of Paid Time Off (not including 6 days paid holiday)
• Paid sick time off and floating holidays
• Private Medical Insurance with United Healthcare
• Dental and Vision Care coverage with Guardian
• Enhanced parental leave
• Employer retirement contribution of 3% match through Guideline 401(k)
• Headspace subscription, with an option to add up to 5 friends or family
• Equipment needed for your role, ie. laptop and headset
• Free Kindle ebooks, and Audible subscription
• Access free HeliosX products and enjoy family discounts

Expected hours: 40 per week

Delray Beach, FL 33445 (Required)

Work Location: In person 

The Opportunity

The main purpose is this role is to dispense prescription medication under the supervision of a pharmacist.

This is a part time onsite role in our Delray Beach Warehouse.

What you'll be doing:

• Print, Dispensing, Packaging, and Dispatching orders- Be sure to check for notes and valid address
• Solving delivering issues- Report any issues observed to Pharmacist
• Prefilling medication- Ensure bottles are prefilled and that there is enough stock on hand
• Dispense orders for Lightning Rx
• Assist Dermatica team with dispensing/filling/packing of orders
• Receiving deliveries- Unloading deliveries and organizing stock 
• Support Pharmacists with other designated tasks- May include projects to help optimize the pharmacy and enhance compliance
• Assist with inventory counts- Pull expired medication 
• Maintain clean and organized workspace 
• Compounding batches
• Bottling batches- labeling 
• Make sure batches are properly labeled 
• Batch sheets are properly filled out before and during the compounding process- Photos are to be taken during the compounding process
• Proper cleaning and sanitizing of room- Make sure daily logs are filled out to show compliance with SOPs

Who You Are:

• You have Pharmacy Technician Certification (Preferred but not required)
• You have strong communication skills and team oriented mentality 
• You are computer literate, working with multiple apps, google sheets and ipad
• You show strong problem solving skills 
• You demonstrate an ability to be adaptable and quickly learn new skills as needed

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

onsite #hp #highpriorit

Schedule:

21 hours/week 
Monday 7:30am-5pm
*Tuesday 8:30am-5pm*
Saturday 8am-12pm
*Tuesday-Friday flexible*
Monday shifts to Tuesday holiday weekends (Ex: Memorial Day, July 4th)

Job Purpose:

Provides integrated off-site support to patients, pharmacists, and providers by providing a full-service approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize the hospital partner pharmacy to fully benefit from its superior patient care services.

* Remote position but may be required to work onsite in clinic - must be located within 1 hour of Lakeland, FL. *

Job Duties:

• Provide “legendary” care to hospital patients by providing a full suite of custom medication management services.
• An off-site member of the clinic team providing prior authorization, financial assistance, patient medication on-boarding services, and patient refill/renewal support.
• Educate prospective pharmacy patients on how the hospital pharmacy serves patients and improves their overall care.
• Handle all medication needs of patients.
• Grow the specialty pharmacies patient population by strictly adhering to Shields’ programs and processes with enthusiasm and purpose.
• Resolve insurance related issues, complete benefit investigations, including prior authorizations (PAs) as an agent of the provider.
• Review the patients need for financial assistance and secure financial assistance when needed and available.
• Document patient information within the hospital EMR, Therigy and all Shields proprietary tools as required.
• Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups, refill prescription.
• Secure prescription renewals.
• Communicate directly with patients to assist them in the awareness of their medications
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Answer, resolve and triage inbound inquiries.
• Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Actively participate in process improvement initiatives.
• Protect organization's value by keeping information confidential.
• Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.
• Other duties as assigned.

Skills: Strong interpersonal communication skills, exceptional phone skills, comfortable with proactively engaging patients telephonically, comfortable reaching out to on-site clinicians, payors, and pharmacies telephonically, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs, adapt to Shields’ unique model / tools and able to extract relevant information; strong organizational skills a must.

Traits: Organized, high-integrity, high accountability, attention to detail, dependable, quality focus, empathetic, good listener/communicator, collaborative, consistently arrives to work on-time with minimal unscheduled time off.

Other: Energetic, highly motivated, team player with strong personal and communication skills, ability to sit and/or stand with focus at a workstation for a long period of time; discretion and confidentiality essential as position deals with highly sensitive and private data.

Specialties Experience and knowledge in working in one or more of the following disease states a plus: transplant, hepatitis C, infectious disease (including HIV), diabetes, MS, oncology.

Education/Experience:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required 2-3 years, Preferred 3-5 years’ experience as a Pharmacy Technician.

Education: High School Diploma or GED required.

Pharmacy Technician

The Pharmacy Technician at Fuze Health plays a vital role in supporting pharmacy operations by assisting pharmacists, managing inventory, and ensuring the accurate and efficient fulfillment of prescriptions. Reporting to Pharmacy Operations leadership, this role is key to delivering high-quality patient care, maintaining compliance, and driving operational excellence across the pharmacy team within the respective FuzeRx location.

Key Responsibilities:

• Prescription Fulfillment: Pick and fill medications in accordance with pharmacy practice guidelines and medication safety standards.
• Inventory Accuracy: Maintain accurate inventory records, conduct regular cycle counts, and ensure product availability.
• Patient Chart Management: Ensure the accuracy and confidentiality of patient records and prescription data.
• Pharmacist Support: Partner with pharmacists to address medication-related inquiries and support patient care initiatives.
• Medication Packing & Delivery Coordination: Pack medications according to standard procedures and coordinate deliveries, including obtaining refill authorizations from physician offices.
• Cross-Functional Collaboration: Work with internal teams to streamline operations, improve efficiency, and enhance the overall patient experience.
• Workstation Management: Manage assigned pharmacy tasks and workstations to promptly, safely, and accurately complete prescription orders.
• Regulatory Compliance: Adhere to pharmacy laws and regulations governing technician responsibilities, and follow all company policies.
• Performance Tracking: Meet key performance indicators (KPIs) established by leadership to ensure operational and quality benchmarks are achieved.
• Continuous Learning: Stay updated on industry best practices, technology tools, and pharmacy trends to maintain a high standard of performance.

Required Experience & Qualifications:

• 1+ year of experience as a pharmacy technician (preferred).
• 1+ year of retail pharmacy experience in a high-volume setting (preferred).
• Active, clear, and unrestricted Pharmacy Technician license in your state of residence.
• Solid understanding of pharmacy laws and technician-specific regulations.
• Strong commitment to patient care and confidentiality.
• Proficiency in pharmacy technology systems and willingness to learn new tools.
• Ability to stand for long periods, work at a computer for extended durations, and lift up to 25 lbs.
• Strong attention to detail, organizational skills, and ability to multitask effectively.
• Excellent communication and interpersonal skills for collaboration and patient support.

Benefits: 

The compensation range for this position is $20.00-$22.50/hour, in addition we offer a range of benefits including: 

• Health, dental & vision insurance
• 401k Matching contribution
• Personal time, sick time, and paid time off
• Wellness/lifestyle account