Medexpress zoekt een apothekersassistente voor een nieuw te openen online apotheek in Emmen. Medexpress is onderdeel van de HeliosX groep die actief is in meerdere landen (Verenigde Staten, Canada, Verenigd Koninkrijk en Duitsland). De nieuwe apotheek in Emmen zal primair medicatie leveren aan Duitse patiënten (GLP-1 agonisten en PDE-5 remmers), maar het uiteindelijke doel is om ook actief te worden op de Nederlandse markt. Een unieke kans om een compleet andere kant van de farmacie te zien!

Wat ga jij doen?
Als apothekersassistente bij Medexpress werk je onder de verantwoordelijke apotheker. Je bent verantwoordelijk om de medicatie veilig, juist en op tijd bij onze Duitse patiënten te krijgen. Hierbij voer je alle taken uit om de bestellingen van begin tot eind te verwerken.

Het is de bedoeling om uiteindelijk ook aan Nederlandse patiënten te gaan leveren. Aangezien dit nog volledig opgezet moet gaan worden, krijg je de kans om hierin mee te denken en dit tot een succes te maken.

Taken:
- Klaarmaken van medicatie voor verzending naar de patiënt.
- Up to date houden van patiëntendossiers en identificeren van eventuele problemen.
- Assisteren bij voorraadbeheer, voorraadcontroles, retouren, opslag en het in ontvangst nemen van medicatie.
- Contact met patiënten en huisartsen.
- Samenwerken met alle afdelingen binnen een grote, internationale organisatie.

Wie zoeken wij?
- Afgeronde opleiding apothekersassistente
- Spreken van Duitse/Engelse taal is een pré
- Ervaring in een apotheek is een pré

Wat krijg jij van ons?
- Jaarcontract met uitzicht op een vaste aanstelling
- Startdatum: zo snel mogelijk
- Uren en dagen in overleg (zowel fulltime als parttime mogelijkheden)
- Salaris conform CAO apotheken

#LI-Onsite

The Opportunity

Dispense Prescription medication under the supervision of a pharmacist.

This is a full time onsite role in our Delray Beach Warehouse.

What you'll be doing:

• Print, Dispensing, Packaging, and Dispatching orders- Be sure to check for notes and valid address
• Solving delivering issues- Report any issues observed to Pharmacist
• Prefilling medication- Ensure bottles are prefilled and that there is enough stock on hand
• Dispense orders for Lightning Rx
• Assist Dermatica team with dispensing/filling/packing of orders
• Receiving deliveries- Unloading deliveries and organizing stock 
• Support Pharmacists with other designated tasks- May include projects to help optimize the pharmacy and enhance compliance
• Assist with inventory counts- Pull expired medication 
• Maintain clean and organized workspace 
• Compounding batches
• Bottling batches- labeling 
• Make sure batches are properly labeled 
• Batch sheets are properly filled out before and during the compounding process- Photos are to be taken during the compounding process
• Proper cleaning and sanitizing of room- Make sure daily logs are filled out to show compliance with SOPs

Who You Are:

• You have Pharmacy Technician Certification (Preferred but not required)
• You have strong communication skills and team oriented mentality 
• You are computer literate, working with multiple apps, google sheets and ipad
• You show strong problem solving skills 
• You demonstrate an ability to be adaptable and quickly learn new skills as needed

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 12 days of Paid Time Off (not including 6 days paid holiday)
• Private Medical Insurance with United Healthcare
• Dental and Vision Care coverage with Guardian
• Enhanced parental leave
• Employer retirement contribution of 3% match through Guideline 401(k)
• Headspace subscription, with an option to add up to 5 friends or family
• Equipment needed for your role, ie. laptop and headset
• Free Kindle ebooks, and Audible subscription
• Access free HeliosX products and enjoy family discounts

onsite #hp #highpriority 

The Opportunity

The main purpose is this role is to dispense prescription medication under the supervision of a pharmacist.

This is a part time onsite role in our Delray Beach Warehouse.

What you'll be doing:

• Print, Dispensing, Packaging, and Dispatching orders- Be sure to check for notes and valid address
• Solving delivering issues- Report any issues observed to Pharmacist
• Prefilling medication- Ensure bottles are prefilled and that there is enough stock on hand
• Dispense orders for Lightning Rx
• Assist Dermatica team with dispensing/filling/packing of orders
• Receiving deliveries- Unloading deliveries and organizing stock 
• Support Pharmacists with other designated tasks- May include projects to help optimize the pharmacy and enhance compliance
• Assist with inventory counts- Pull expired medication 
• Maintain clean and organized workspace 
• Compounding batches
• Bottling batches- labeling 
• Make sure batches are properly labeled 
• Batch sheets are properly filled out before and during the compounding process- Photos are to be taken during the compounding process
• Proper cleaning and sanitizing of room- Make sure daily logs are filled out to show compliance with SOPs

Who You Are:

• You have Pharmacy Technician Certification (Preferred but not required)
• You have strong communication skills and team oriented mentality 
• You are computer literate, working with multiple apps, google sheets and ipad
• You show strong problem solving skills 
• You demonstrate an ability to be adaptable and quickly learn new skills as needed

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

onsite #hp #highpriorit

Schedule:

21 hours/week 
Monday 7:30am-5pm
*Tuesday 8:30am-5pm*
Saturday 8am-12pm
*Tuesday-Friday flexible*
Monday shifts to Tuesday holiday weekends (Ex: Memorial Day, July 4th)

The Opportunity

As our Lead Compounding Pharmacist you will ensure the safe and effective dispensing of prescriptions, oversee the compounding of treatments in compliance with USP 795, 797, and 800 standards, and manage both sterile and non-sterile compounding operations, ensuring compliance, quality, and efficiency in all processes.

What you'll be doing:

• Oversee sterile and non-sterile compounding processes, including the preparation, dispensing, and labeling of compounded medications.
• Ensure weekly plans for items to be compounded and assign tasks to technicians as appropriate.
• Maintain accurate and thorough documentation for all compounding activities, including batch sheets, logging, and compliance checks.
• Conduct product and batch verification to ensure quality control and patient safety.
• Lead sterile compounding operations in compliance with USP 797.
• Ensure proper use of cleanroom and adherence to sanitation protocols, including daily logs, calibration, and hazardous waste disposal.
• Conduct and document quality assurance checks to maintain safety, efficacy, and sterility of all compounded medications.
• Develop and implement SOPs for sterile compounding; assist with updates as needed.
• Maintains an ongoing training and competency program to develop, assess, and expand the knowledge base of all compounding personnel.
• Oversee compliance with USP 795, 797, and 800 standards in both sterile and non-sterile compounding.
• Ensure technicians adhere to all SOPs and regulatory standards; update and modify SOPs as necessary.
• Conduct regular audits and inspections, ensuring compliance with Florida Board of Pharmacy and NABP standards.
• Prepare for and participate in regulatory inspections, ensuring readiness and adherence to all state and federal requirements.
• Train, supervise, and support pharmacy technicians and other staff in compounding techniques and compliance practices.
• Ensure a positive and efficient workflow, maintaining the proper pharmacist-to-technician ratio and providing ongoing feedback.
• Provide global support by collaborating with Dermatica UK compounding team for updates to formulations and stability studies.
• Monitor and report on temperature testing and other quality controls across compounding operations.
• Address any operational challenges or dispatch issues, communicating promptly with the central operations team.
• Collaborate with the care team to provide safe, effective treatment, counseling patients as needed.
• Answer patient inquiries and relay relevant medical information from the care team.
• Document and report any medication errors, near-misses, or patient concerns, contributing to continuous quality improvement (CQI).

What you'll bring to HeliosX:

• You have an Active Florida Pharmacist license (required).
• You have a minimum of 2 years in sterile compounding; experience with non-sterile compounding preferred.
• You have previous supervisory experience in a compounding setting preferred.
• You bring knowledge of compounding GLP-1 medications (e.g., semaglutide, tirzepatide) (highly preferred).
• You have a strong understanding of USP 795, 797, and 800 guidelines.
• You are detail-oriented with robust quality control and documentation practices.
• You are skilled in personnel management, with excellent leadership and training capabilities.
• You are proficient in maintaining compliance with regulatory standards and handling pharmacy inspections.
• You are an effective communicator, with the ability to counsel patients and collaborate with the integrated care team.
• You have a problem-solving aptitude and proactive in continuous quality improvement (CQI).

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• 12 days of Paid Time Off (not including 6 days paid holiday)
• Paid sick time off and floating holidays
• Private Medical Insurance with United Healthcare
• Dental and Vision Care coverage with Guardian
• Enhanced parental leave
• Employer retirement contribution of 3% match through Guideline 401(k)
• Headspace subscription, with an option to add up to 5 friends or family
• Equipment needed for your role, ie. laptop and headset
• Free Kindle ebooks, and Audible subscription
• Access free HeliosX products and enjoy family discounts

Expected hours: 40 per week

Delray Beach, FL 33445 (Required)

Work Location: In person 

PURPOSE

As a pharmacy assistant at Medexpress, you'll work under the pharmacist in charge. You'll be responsible for delivering medication safely, accurately, and on time to our German patients. You'll handle all tasks involved in processing orders from start to finish.

The goal is to eventually also supply Dutch patients and the wider EU market. Since this is still being fully implemented, you'll have the opportunity to contribute your ideas and make it a success.

• Preparing medication for shipment to the patient.
• Keeping patient records up to date and identifying any problems.
• Assist with inventory management, stock checks, returns, storage, and receiving of medication.
• Contact with patients and general practitioners.
• Collaborating with all departments within a large, international organisation

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Beyond working with our all-star team, there are plenty of other benefits - ask your recruiter about them during your screening call.

#LI-Onsiteior

About the role:

We’re HeliosX – a healthtech company on a mission to transform how healthcare is delivered; and we’re growing fast. As our UK laboratory continues to expand, we’re looking for a meticulous and proactive Accuracy Checking Technician (ACT) to help ensure every treatment we produce meets the highest standards of safety, compliance, and excellence.

This role will be assisting the Lab Manager in overseeing and participating in the day-to-day manufacture of pharmaceutical products in accordance with the General Pharmaceutical Council Regulations, Guidance for Registered Pharmacies preparing Unlicensed Medicines, in line with internal SOPs, risk assessments and from other regulatory or advisory bodies.

If you take pride in precision, thrive in regulated environments, and are passionate about safeguarding patient care, this is your opportunity to play a critical role in a fast-growing, technology-led healthcare organisation.

What you'll be doing in the role:

Manufacturing and Quality Assurance

• Perform quality checks on batches of product ensuring they comply with the quality specifications.
• Verification of calculations, raw material information and data entry when creating electronic batch production records.
• Investigate occurrences of non-conformances to SOPs during manufacturing  processes with Lab Manager and Compounding Pharmacist.
• Partake in team briefings regarding process adherence or to raise awareness about potential product quality issues and suggest actions to minimise defects.
• Develop action plans to prevent recurrence of near misses
• Carry out root causes analysis on failed batches to prevent recurrence
• To manage and reduce contamination risks in the manufacturing areas.
• Troubleshooting/lapses mid production of treatment and carry out remedial actions to prevent batch failure.
• Perform quality checks on quarantined incoming raw materials and approve for general use.
• Perform quality checks on equipment and quarantine faulty items until function is restored or items replaced.

Admin and Documentation 

• Ensure all master batch records are kept up to date and accurate
• Assist the Lab Manager and Compounding Pharmacist to maintain all documents and necessary information to comply with legislation.
• Identify process gaps and address them by drafting new SOPs. In addition to reviewing existing SOPs.
• To document and investigate near misses that occur during the manufacturing process
• Manage changes associated with batch production documentation and perform robust QA reviews and instruct others to complete technical reviews for all documentation.
• Carry out audits with the view to improve processes and efficiency during manufacture. Help implement ideas for positive changes.
• Cross reference COSHH forms for APIs and other raw materials with manufacturers’ safety documentation.
• Carrying out risk assessments for processes and machinery in the laboratory and warehouse

What you'll bring to the role:

Knowledge & Experience:

• Accredited ACT qualification (Required)
• Working knowledge of GMP (Good Manufacturing Practice)
• Proven track record of Buttercups mentoring (Desirable)
• Active GPhC Registration (Required)

Core Skills:

• Good understanding of spreadsheets
• Excellent communication skills
• Exceptional work ethic
• High attention to detail
• Knowledge of using a “Near miss log”

Why work with us?

#LI-onsite

About the role:

We’re looking for an experienced and highly organised Senior Pharmacist to lead the setup and launch of our new pharmacy in the Netherlands, which will serve our German customer base initially before we launch our offering to Dutch patients next year. If you care about getting things right, building safe systems, and running a compliant high-volume dispensary, this is a chance to have real influence from day one.

In this role, you’ll take ownership of the full licensing and registration process, work closely with IGJ, KNMP and local authorities, and ensure the site is inspection ready. Once licensed, you’ll act as the Responsible Pharmacist (Houder van de Vergunning) and lead a growing team of pharmacists and support staff. You’ll oversee clinical governance, safeguard dispensing quality, and set a strong safety culture across a fast-moving digital pharmacy operation.

This is a non patient facing role focused on clinical accuracy, regulatory compliance, and operational leadership during setup, launch and ongoing scale.

What you'll be doing:

Regulatory setup and licensing

• Lead the process for obtaining all pharmacy and operational licenses (IGJ, KNMP, municipality).

• Develop and implement SOPs to meet registration and inspection requirements.

• Ensure compliance with the Dutch Medicines Act, GDP, and cross-border mail-order regulations.

• Act as the Responsible Pharmacist once licensed.

• Liaise with regulators, authorities, and external consultants to maintain inspection readiness.

Clinical leadership and patient safety

• Oversee pharmaceutical operations, clinical governance, and safe dispensing.

• Review complex prescriptions and manage clinical interventions.

• Ensure all activity aligns with Dutch, German and EU legislation and internal protocols.

• Maintain accurate clinical documentation and professional accountability.

• Carry out and record pharmaceutical assessments as needed.

Team leadership and development

• Line manage pharmacists and pharmacy support staff.

• Recruit and induct new team members during setup and growth phases.

• Build a collaborative culture that prioritises safety and consistency.

• Conduct performance management, feedback, and development planning.

• Delegate effectively to maintain workflow and support professional development.

Compliance and quality assurance

• Maintain full adherence to KNMP standards and guidance.

• Oversee SOP implementation and continuous review across the dispensary.

• Keep accurate records required by regulators.

• Manage audits, inspection prep, and compliance reporting.

• Investigate errors and near misses, implement corrective actions, and share learning.

Operational management

• Monitor workflow, queue management, and resource allocation in a high-volume environment.

• Oversee stock management, recalls, and returns processes.

• Work closely with operations leadership to deliver KPIs.

• Support process improvements and system upgrades across the pharmacy.

• Contribute to operational planning as the site scales.

Professional development and ethics

• Maintain your own professional registration and CPD.

• Lead by example with professional conduct and pharmacy ethics.

• Stay current with Dutch, German and EU legislation and best practice.

• Cascade relevant updates and training to the wider team.

Who you are:

Experience

• BIG-registered pharmacist with KNMP membership.

• 5+ years post registration pharmacy experience within NL, DE or EU.

• Proven experience managing pharmacists or healthcare teams.

• Experience in high-volume or community pharmacy.

• Strong understanding of the Dutch Medicines Act, IGJ compliance and GDP.

• Confident working with prescription and dispensing systems.

Desirable

• Experience in online or distance-selling pharmacy.

• Familiarity with digital systems such as Pharmacom, CGM Apotheek or ERP tools.

• Experience with cross-border operations between Netherlands and Germany.

• Background in training or mentoring pharmacy staff.

Skills

• Strong organisational and operational oversight.

• Meticulous attention to detail in clinical and regulatory work.

• Ability to make clear decisions under pressure.

• Strong communication skills in Dutch and English (German would also be helpful).

• Commitment to continuous improvement and patient safety.

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Beyond working with our all-star team, there are plenty of other benefits - ask your recruiter about them during your screening call.

#LI-Onsite #LI-Senior

About the role:

We’re HeliosX – a healthtech company on a mission to transform how healthcare is delivered; and we’re growing fast. As our UK laboratory continues to expand, we’re looking for a meticulous and proactive Accuracy Checking Technician (ACT) to help ensure every treatment we produce meets the highest standards of safety, compliance, and excellence.

This role will be assisting the Lab Manager in overseeing and participating in the day-to-day manufacture of pharmaceutical products in accordance with the General Pharmaceutical Council Regulations, Guidance for Registered Pharmacies preparing Unlicensed Medicines, in line with internal SOPs, risk assessments and from other regulatory or advisory bodies.

If you take pride in precision, thrive in regulated environments, and are passionate about safeguarding patient care, this is your opportunity to play a critical role in a fast-growing, technology-led healthcare organisation.

What you'll be doing in the role:

Manufacturing and Quality Assurance

• Perform quality checks on batches of product ensuring they comply with the quality specifications.
• Verification of calculations, raw material information and data entry when creating electronic batch production records.
• Investigate occurrences of non-conformances to SOPs during manufacturing  processes with Lab Manager and Compounding Pharmacist.
• Partake in team briefings regarding process adherence or to raise awareness about potential product quality issues and suggest actions to minimise defects.
• Develop action plans to prevent recurrence of near misses
• Carry out root causes analysis on failed batches to prevent recurrence
• To manage and reduce contamination risks in the manufacturing areas.
• Troubleshooting/lapses mid production of treatment and carry out remedial actions to prevent batch failure.
• Perform quality checks on quarantined incoming raw materials and approve for general use.
• Perform quality checks on equipment and quarantine faulty items until function is restored or items replaced.

Admin and Documentation 

• Ensure all master batch records are kept up to date and accurate
• Assist the Lab Manager and Compounding Pharmacist to maintain all documents and necessary information to comply with legislation.
• Identify process gaps and address them by drafting new SOPs. In addition to reviewing existing SOPs.
• To document and investigate near misses that occur during the manufacturing process
• Manage changes associated with batch production documentation and perform robust QA reviews and instruct others to complete technical reviews for all documentation.
• Carry out audits with the view to improve processes and efficiency during manufacture. Help implement ideas for positive changes.
• Cross reference COSHH forms for APIs and other raw materials with manufacturers’ safety documentation.
• Carrying out risk assessments for processes and machinery in the laboratory and warehouse

What you'll bring to the role:

Knowledge & Experience:

• Accredited ACT qualification (Required)
• Working knowledge of GMP (Good Manufacturing Practice)
• Proven track record of Buttercups mentoring (Desirable)
• Active GPhC Registration (Required)

Core Skills:

• Good understanding of spreadsheets
• Excellent communication skills
• Exceptional work ethic
• High attention to detail
• Knowledge of using a “Near miss log”

Why work with us?

#LI-onsite

About the role:

We’re looking for an experienced and highly organised Senior Pharmacist to lead the setup and launch of our new pharmacy in the Netherlands, which will serve our German customer base initially before we launch our offering to Dutch patients next year. If you care about getting things right, building safe systems, and running a compliant high-volume dispensary, this is a chance to have real influence from day one.

In this role, you’ll take ownership of the full licensing and registration process, work closely with IGJ, KNMP and local authorities, and ensure the site is inspection ready. Once licensed, you’ll act as the Responsible Pharmacist (Houder van de Vergunning) and lead a growing team of pharmacists and support staff. You’ll oversee clinical governance, safeguard dispensing quality, and set a strong safety culture across a fast-moving digital pharmacy operation.

This is a non patient facing role focused on clinical accuracy, regulatory compliance, and operational leadership during setup, launch and ongoing scale.

What you'll be doing:

Regulatory setup and licensing

• Lead the process for obtaining all pharmacy and operational licenses (IGJ, KNMP, municipality).

• Develop and implement SOPs to meet registration and inspection requirements.

• Ensure compliance with the Dutch Medicines Act, GDP, and cross-border mail-order regulations.

• Act as the Responsible Pharmacist once licensed.

• Liaise with regulators, authorities, and external consultants to maintain inspection readiness.

Clinical leadership and patient safety

• Oversee pharmaceutical operations, clinical governance, and safe dispensing.

• Review complex prescriptions and manage clinical interventions.

• Ensure all activity aligns with Dutch, German and EU legislation and internal protocols.

• Maintain accurate clinical documentation and professional accountability.

• Carry out and record pharmaceutical assessments as needed.

Team leadership and development

• Line manage pharmacists and pharmacy support staff.

• Recruit and induct new team members during setup and growth phases.

• Build a collaborative culture that prioritises safety and consistency.

• Conduct performance management, feedback, and development planning.

• Delegate effectively to maintain workflow and support professional development.

Compliance and quality assurance

• Maintain full adherence to KNMP standards and guidance.

• Oversee SOP implementation and continuous review across the dispensary.

• Keep accurate records required by regulators.

• Manage audits, inspection prep, and compliance reporting.

• Investigate errors and near misses, implement corrective actions, and share learning.

Operational management

• Monitor workflow, queue management, and resource allocation in a high-volume environment.

• Oversee stock management, recalls, and returns processes.

• Work closely with operations leadership to deliver KPIs.

• Support process improvements and system upgrades across the pharmacy.

• Contribute to operational planning as the site scales.

Professional development and ethics

• Maintain your own professional registration and CPD.

• Lead by example with professional conduct and pharmacy ethics.

• Stay current with Dutch, German and EU legislation and best practice.

• Cascade relevant updates and training to the wider team.

Who you are:

Experience

• BIG-registered pharmacist with KNMP membership.

• 5+ years post registration pharmacy experience within NL, DE or EU.

• Proven experience managing pharmacists or healthcare teams.

• Experience in high-volume or community pharmacy.

• Strong understanding of the Dutch Medicines Act, IGJ compliance and GDP.

• Confident working with prescription and dispensing systems.

Desirable

• Experience in online or distance-selling pharmacy.

• Familiarity with digital systems such as Pharmacom, CGM Apotheek or ERP tools.

• Experience with cross-border operations between Netherlands and Germany.

• Background in training or mentoring pharmacy staff.

Skills

• Strong organisational and operational oversight.

• Meticulous attention to detail in clinical and regulatory work.

• Ability to make clear decisions under pressure.

• Strong communication skills in Dutch, German and English.

• Commitment to continuous improvement and patient safety.

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Beyond working with our all-star team, there are plenty of other benefits - ask your recruiter about them during your screening call.

#LI-Onsite #LI-Senior