We are seeking an experienced Manager to join our Finance & Strategy (F&S) team and support the Global Courier function.

The Logistics (Courier) function is responsible for our operations globally as well as trust & safety. The function ensures we have the right courier supply balance, growing efficiency across our courier operations, and helps courier partners deliver more with fair compensation. The function also drives the development and execution of comprehensive strategies, policies and initiatives as we’re pushing to have the best real-time customer support in the world.

The Courier Finance & Strategy team plays a key role in the success of Wolt, strategically and financially. The team owns the P&L and ensures the right capital allocation within given constraints to hit the operational targets. You will support the function leadership in establishing a vision forward, setting ambitious targets and supporting the organization in reaching them. Your work will cover performance tracking, capital allocation proposals, developing advanced financial models, analyzing data and providing valuable business insights for decision making. As part of the Team, you will be a financial and strategic partner for the Courier functions leadership globally.

The team is part of the global Finance & Strategy team, closely partnering up with our Global Head of Operations. In your work, you will also collaborate closely with accounting, analytics, product and local market teams. Our finance and analytics teams provide the treasure trove of high quality data for you to base your work on, and you will jointly develop our reporting and data structures with them to enable us to do even more. There are exciting opportunities in product development, and you will participate in that work, helping us prioritize our efforts as we unlock even more possibilities for us and our partners to succeed through technology. Ultimately, our regions and local markets are executing the plans and you will work closely with them to make our visions become reality.

What you’ll be doing

• Support and drive the process of providing financial and strategic targets in close collaboration with the Courier leadership
• Identify and analyze trends, variances, and key performance indicators to provide insights and recommendations on strategic capital allocation to management
• Develop advanced financial models to support business planning and decision-making
• Help prepare and analyze financial reports, including weekly, monthly and quarterly management reports, forecasts and budgets for Courier function
• Collaborate with cross-functional teams, including sales, marketing, and operations to understand business drivers and influence decision making
• Participate in developing and maintaining financial reporting and analysis tools to enhance the accuracy and efficiency of financial analysis
• Ad-hoc financial analysis and reporting requests as needed
• Participate in the continued development of accurate and effective financial reporting for Courier, ensuring accuracy and completeness of financial data and compliance with accounting standards and policies

Our humble expectations

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• Relevant experience in a highly analytical role like Investment Banking, Consulting, FP&A in Tech company or similar
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Very strong analytical skills and proficiency in financial modeling and analysis tools (e.g. Google Sheets, Excel, Looker). Experience and ability to work with large amounts of data.
• Knowledge of accounting principles and financial reporting standards
• Good communication skills, with the ability to present complex financial information in a clear and concise manner

Next steps

If you are excited about working in a high-growth environment, taking ownership of things you care about, and being part of an ambitious group of professionals, then click below to apply and get the conversation going!

We're looking for an AI & Automations Analyst to build the automation infrastructure that makes Bolt Food's Central Operations meaningfully more efficient across all 16+ markets in Europe and Africa.

You'll diagnose where the highest-effort manual work lives, build the automations to eliminate it, and use AI tooling to run analyses that would otherwise take days or not happen at all.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You'll work across all four Central Ops sub-teams - Courier Lifecycle, Courier Performance, Marketplace Operations, and Operational Excellence - as well as with local market teams, Product, and Data.

This is a builder + strategist + analyst + educator seat. The right person ships fast, thinks analytically, and is genuinely excited about using AI to change how an operations team works.

• Build and ship automations at scale. Design, build, and maintain production-grade automation workflows using tools like Make, n8n, or similar — covering courier onboarding, compliance, performance monitoring, and reporting pipelines across all 16+ markets. Convert high-volume manual work into scalable, repeatable systems.
• Use AI tooling to accelerate and deepen analysis. Apply LLM-based tools and structured frameworks to operational questions that are too complex for manual approaches — bad order classification, multi-market variance analysis and insight extraction from unstructured data. You won't just build the pipe; you'll generate the insight.
• Define the AI & automation roadmap. You'll set the direction for how Central Ops adopts AI and automation, what we build, what we buy, what we train on and what we deprecate. This function doesn't exist today; you'll shape it. It involves auditing existing workflows, quantifying where manual effort is highest, and maintaining a structured pipeline of opportunities ranked by hours saved and business impact. Track realised savings and continuously identify new opportunities.
• Automate operational reporting. Replace manual data pulls with automated pipelines — weekly market performance packs, daily KPI scorecards with threshold-based alerting, and cross-market variance reports that surface outliers before leadership reviews.
• Build compliance and quality systems. Design rules-based automation for courier compliance (document expiry, automated reminders, threshold-based blocking) and performance management (rolling score engines, structured warning and suspension pipelines).
• Enable the team. Document all workflows clearly, deliver regular AI tooling training for central and local teams, and build with sustainability in mind. Your automations need to work when you're not watching them.

• You have 3–4+ years of experience in operations, BizOps, automation, or analytics where you were hands-on building workflows AND running analysis, ideally in a marketplace, logistics, or tech-forward environment.
• You have deep, hands-on experience with automation platforms such as n8n, Make, or Zapier. You've built and maintained complex, multi-step workflows in production, not just prototypes.
• You have strong working knowledge of AI and LLM tooling, with real examples of operational deployment: classification, extraction, summarisation, or anomaly detection. You understand what these tools are good at and where they break.
• You have strong SQL skills and analytical instincts, are comfortable sizing problems, measuring impact, and generating insights from large datasets. You don't just automate; you think about what the data is telling you.
• You have a builder's mindset. You default to shipping and iterating rather than waiting for perfect specs, and you're energised by turning messy manual processes into clean systems.
• You have strong communication skills — able to explain technical solutions to non-technical stakeholders, write clear documentation, and train others across teams and time zones. Fluent in English.
• You enjoy bringing others along. You can sit with a teammate who's never used an AI tool before and leave them genuinely capable of using one, and you see this as core to the job, not a nice-to-have..

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Global Merchant Operations Manager to join Bolt Food’s Merchant Operations team. This role is focused on driving performance improvements across markets in Europe and Africa by working collaboratively with both local and HQ teams to meet delivery objectives.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

The Merchant Team brings together Sales, Merchant Success, Commercial Enablement, Enterprise Partnerships, and Merchant Operations.

As Global Merchant Operations Manager, you will play a key role in shaping Bolt Food’s Merchant Operations function in a fast-paced, dynamic environment. We are looking for someone proactive, data-driven, and highly structured in their approach to problem-solving. Strong attention to detail, excellent prioritization skills, and the ability to manage multiple projects and stakeholders effectively are essential for success in this role.

• Stakeholder Management: Collaborate with HQ teams (Sales, Account Management, Operations, Product, Marketing, Compliance, Procurement) and local Merchant Operations teams to resolve complex operational challenges.
• Vendor Management: Managing and directing a large external workforce of +50 contractors across 15 countries and languages.
• Scaling and Workflow Improvement: Review current processes and SOPs, design scalable workflows, and streamline team efficiency. Centralize, automate, and standardize lower-value tasks to enable local teams to focus on high-impact activities.
• App Curation & Photography: Research and deploy best-in-class solutions to enhance in-app content and photography quality, driving higher user conversion rates.
• Ownership of Merchant Metrics: Take responsibility for improving key operational metrics like photo coverage, image quality, menu-to-checkout conversion, onboarding and activation speed, and team efficiency. Deploy solutions globally to boost performance.
• Performance Management: Monitor and optimize key performance metrics (efficiency, productivity, timing) for Merchant Operations teams worldwide to ensure scalability and effectiveness.

• You have a Bachelor’s or Master’s degree in Business Administration, Logistics, Operations, or a related field.
• You have experience in Operations, Marketplaces, High-Growth Startups, or similar fields.
• You have strong analytical skills, with a proven ability to use data to make informed decisions.
• You have excellent organizational and project management capabilities, with the ability to handle multiple priorities and projects effectively.
• You have strong communication and writing skills in English.
• You are willing to travel across Europe and Africa and relocate to Estonia.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

As a Fleet Sales Specialist for Bolt Drive, you’ll manage end-to-end sales and remarketing of used fleet vehicles across our markets, from preparation and valuation to buyer sourcing, negotiation, and logistics. The role requires a strategic, analytical, and hands-on approach to wholesale/B2B sales, ensuring efficient and profitable resale of retired vehicles as the fleet continues to grow.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

•  Develop and execute a comprehensive sales strategy to liquidate retired fleet vehicles, maximizing selling price and minimizing time-to-sale, while monitoring used and new car market trends.
•  Identify, negotiate with, and manage relationships with wholesale buyers, used car dealerships, auction houses, and B2B partners across Estonia and the EU.
•  Collaborate with local fleet managers to prepare detailed vehicle listings (condition reports, specifications, photography) and coordinate with Fleet Operations to ensure vehicles are de-branded, serviced, and detailed before remarketing.
•  Ensure all sales activities and documentation comply with EU regulations.
•  Provide regular reporting to senior management on sales performance, market insights, and future inventory projections.

•  Experience: Minimum 3 years of experience in wholesale, international trade, or B2B sales specifically within the European market. You possess a strong understanding of cross-border distribution, pricing strategies, and B2B remarketing channels.
•  Commercial Communication: Exceptional negotiation and relationship-management skills. You are a proactive communicator comfortable with client outreach, lead generation, and cold calling to expand a partner network.
•  Operational Precision: High attention to detail and accuracy when managing commercial contracts, export/import documentation, and complex sales paperwork.
•  Analytical Agility: An analytical mindset with the ability to leverage market data for pricing, trend forecasting, and performance tracking. You are a natural problem-solver who can manage multiple projects simultaneously in a fast-paced environment.
•  Education & Languages: Bachelor’s degree in Business, Economics, International Trade, or a related field. Fluent English is a must, with proficiency in other European languages (particularly German, French, or Spanish) considered a significant advantage

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

•  Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
•  Work in fast-moving autonomous teams with some of the smartest people in the world.
•  Accelerate your professional growth with unique career opportunities.
•  Get a rewarding salary and stock option package that lets you focus on doing your best work.
•  Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
•  Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.