Company Overview: 

Enformion is a leading data and analytics platform focused on delivering powerful intelligence solutions to businesses and government agencies. We are expanding our capabilities with company‑wide AI initiatives designed to improve internal efficiency and unlock new product opportunities. As noted in the source document, this role supports “projects on track while leading company‑wide AI initiatives,” and requires someone who is comfortable working across departments and adapting to shifting priorities. Our environment is collaborative, fast‑moving, and ideal for someone who thrives in a team‑first setting where “no task is too small, no responsibility too large.” 

Position Overview: 

We are seeking a versatile and highly motivated Product Manager to help drive AI‑powered initiatives across the organization. This role blends product strategy, project coordination, and hands‑on AI agent development. You will collaborate closely with engineering, design, and business stakeholders to plan, execute, and optimize projects that enhance internal workflows and eventually support client‑facing products. 

The position begins with a focus on internal efficiency but will expand into shaping new AI‑driven features and offerings for our customers. Success requires creativity, problem‑solving, strong communication skills, and the ability to lead or support projects depending on organizational needs. 

Salary: $120k-$135k

Qualifications: 

Required 

• Strong desire to become an expert in building and deploying AI agents — treating it as a craft, not just a job function. 

• Continuous learning mindset with the ability to grow into expanded responsibilities. 

• Comfortable working across multiple teams and departments in a highly cross‑functional role. 

• Excellent communication skills, including the ability to run discovery conversations with non‑technical stakeholders and translate them into structured workflow specifications. 

• Demonstrated experience independently leading projects or initiatives with minimal oversight. 

• Hands‑on experience building with AI tools in workflow or automation contexts (Claude, ChatGPT, n8n, Make, LangChain, etc.). 

• At least 6+ months of experience in a business or corporate team environment. 

Preferred 

• Direct experience designing and deploying end‑to‑end agentic AI workflows. 

• Process management or Six Sigma experience. 

• Familiarity with AWS and Jira. 

• Experience working remotely as part of a distributed team. 

• Exposure to two or more of the following domains: data science, product management, software engineering, sales/marketing, project management. 

• Direct experience in data science, product, or engineering. 

• Python proficiency. 

Key Responsibilities: 

• Provide project planning and coordination across teams. 

• Partner closely with engineers, designers, and relevant stakeholders to move initiatives forward. 

• Problem‑solve independently and collaboratively to meet project goals. 

• Develop AI agents using Claude CoWork. 

• Review and refine AI agents developed by colleagues. 

• Stay current on emerging AI capabilities and industry developments. 

• Lead internal AI trainings and workshops to increase adoption and effective use of AI tools. 

Lead Technical Program Manager
Location: Remote with some travel expected 1 - 3 times a year
Department: Product and Technology
Reports To: Director of Program Management
Hours: Available for synchronous collaboration 3pm - 8pm UTC

About the Role

We are looking for an experienced and strong Technical Program Manager (TPgM) to drive critical cross-functional and cross-departmental programs, ensure strategic alignment of the work, and guide teams toward impactful outcomes. 

In this role, you’ll be both a trusted thought partner and a hands-on execution-oriented driver, enabling teams to deliver complex programs with clarity, efficiency, and measurable results. We are looking for someone with a proven ability to build strong relationships and align diverse stakeholders around shared objectives. The role requires comfort navigating ambiguity independently. 

We are specifically looking for a TPgM with demonstrated technical depth, and a proven track record of working with and partnering with large, complex technology organizations. 

Key Responsibilities

Program Leadership & Delivery

• Drive planning, coordination, and execution of initiatives across teams and departments.
• Track, support, and enable teams to deliver meaningful impact; establish clear metrics and/or milestones to measure success.
• Facilitate and improve - at a program level - the team practices, workflows, and processes.

Strategic Planning & Capacity Management

• Lead capacity planning exercises, identify gaps and make recommendations for resource allocation or escalation as needed.
• Partner with Product and Technology leadership and program stakeholders to align priorities with strategic objectives and operational realities.

Risk, Issue & Dependency Management

• Proactively identify risks, issues, and cross-functional dependencies (especially with
• Legal and Communications), and develop management, mitigation or escalation plans.
• Resolve conflicts and ensure smooth collaboration across teams.
• Partner with engineering to evaluate technical tradeoffs, identify architectural risks, and guide decisions that balance speed, scalability, and quality. 

Stakeholder & Relationship Management

• Build and maintain strong relationships with diverse internal and external stakeholders, including the volunteer community where required; communicate effectively, "read the room" and tailor engagement to context.
• Act as a strategic thought partner by asking the right questions, sensing partnership needs, and fostering productive dialogues.

Program Operations & Reporting

• Manage program-level operations such as scheduling, coordination, reporting, and meeting facilitation.
• Maintain strong documentation and transparent reporting structures, ensuring visibility across all stakeholders.
• Evaluate success against metrics and milestones, and ensure clear communication of that in reporting. 

Enablement & Training

• Conduct training and coaching for program stakeholders on programmatic tools, processes, and best practices.
• Promote understanding and adoption of scalable program management practices across the department.
• Mentor and support other TPgMs. 

Narrative & Communication

• Tell the story of complex work streams clearly and simply, highlighting the why, the how, and the impact.
• Serve as an effective nudger - keeping the right level of accountability without micromanagement.

Qualifications

• 8+ years of experience in Technical Program Management or a related field, preferably in a product-driven or engineering-led organization.
• Strong systems thinking, organizational, and analytical skills. 
• Proven success managing complex programs with multiple stakeholders.
• Expertise in risk management, capacity planning, and strategic alignment.
• Exceptional communication and relationship-building abilities.
• Comfort with ambiguity and a bias for action.
• Experience working with Legal, Communications, and other business-critical functions outside of Product & Technology.

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$126,234 to US$192,381  with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following:
US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)

Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)

We periodically review this list to streamline to ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

More information

U.S. Benefits & Perks

Applicant Privacy Policy

Wikimedia Foundation

What does the Wikimedia Foundation do?

What makes Wikipedia different from social media platforms?

Our Projects

Our Tech Stack

News from across the Wikimedia movement

Wikimedia Blog

Wikimedia 2030

ABOUT THE ROLE

Under the guidance of an engineering manager or field service manager, act as a team design application engineer and regular field implementation. As a fully competent engineer the primary goal of the Electrical Design Engineer is to apply sound and diversified knowledge of engineering principles and practices in broad areas of assignments in related fields and to develop broad multi-task, electrical substation experience to effectively manage medium to large sized EPC projects. 

Some of the responsibilities you can expect include the following: 

• Independently make decisions regarding engineering problems and methods.
• Utilizing intuition and innovation independently solve design problems.
• Instill a professional image with all dealings with Equisales clients, as well as interpersonal relationships with team members. Provide encouragement, insight, mentoring and challenge to team members under your supervision.
• Utilizing advanced techniques, precepts and practices of the engineering field and related sciences and disciplines, independently carry out engineering assignments based on the International Electrical Codes (IEC) as well as American National Standards Institute (ANSI).
• Coordinate QA/QC design reviews as well as final sign-off of documents issued for procurement and construction.
• Perform detailed electrical design and system studies for medium to extra high voltage substation facilities and power systems including load flow studies; short circuit studies; protective relay coordination and protection studies and other specialized analysis associated with power system engineering, including but not limited to, AC/DC loading calculations and battery/charger sizing.
• Develop the one-line diagrams, AC/DC control schematics, wiring drawings, and cable schedules.
• Develop control building along with relaying and metering specifications.
• Travel to job site required.

ABOUT YOU

• BSEE or BSCE with minimum 5 years’ experience, or an M .S. degree in engineering with sufficient experience required for advancement as determined by management, or a combination of applicable education and experience as determined by management; professional registration or expectation of achieving professional registration within a specified time period.
• While performing the duties of this position the employee is frequently required to sit for long periods of time; occasionally lift a maximum of 20 pounds; specific vision abilities required by this job include close vision, color vision, ability to adjust focus.
• Occasional travel.
• FLSA STATUS: Exempt.

ABOUT THE WORK ENVIRONMENT

This role is remote with travel to our various Data Center locations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About the role

In this role, you’ll be responsible for developing microservices in a distributed deployment environment with an emphasis on containerisation with Docker and K8S. You won’t just be writing simple CRUD applications, but instead will be working on the core logic of complex systems that are accessed millions of times a day. We wrote our system from scratch about 3 years ago, so you’ll be working with the latest technology and won’t have to worry about decades old legacy code.

With our millions of users a key focus for our platform is that of stability and robustness, by ensuring we have 24/7 coverage on our team we aim to be the best sporting platform in the world.

Our stack (we don't expect you to have all of these)

• Language: Java 17
• Frameworks: Spring Boot (Tomcat, Netty), Spring Data, Spring Cloud
• Architecture: Microservices, REST API, Message Queues
• Database: MySQL, MyBatis, ShardingSphere, MongoDB
• Caching: Redis (AWS ElastiCache), ElasticSearch
• Message Queue: RocketMQ
• Cloud: Docker, Kubernetes, AWS
• Monitoring: Grafana, Prometheus, Loki, Tempo, AWS CloudWatch

What you'll be doing

• Work across a Friday-Tuesday shift pattern (including the weekend)
• Develop highly-scalable mobile internet backends for millions of users
• Work with Project Managers and other development team members to determine new features and user stories needed in new / revised applications or large/complex development projects
• Participate in code reviews with peers and managers to ensure that each increment adheres to original vision as described in the user story and all standard resource libraries and architecture patterns as appropriate
• Respond to support calls for applications in production for quick diagnosis and repair to keep things running smoothly for users
• Participate in all team ceremonies including planning, grooming, product demonstration and team retrospectives
• Mentoring less experienced team members 

What you'll bring

• Minimum of 3+ Years within a relevant role
• Be based within Europe or Latin America
• Preferred experience in Spring Boot, Spring Cloud, Spring Data and iBATIS
• Strong experience with highly-scalable web backends
• Experience designing highly transactional systems
• Advanced proficiency in Object Oriented Design (OOD) and analysis
• Advanced proficiency in application of analysis / design engineering functions
• Advanced proficiency in application of non-functional software qualities such as resiliency and maintainability
• Advanced proficiency in modern behavior-driven testing techniques
• Deep understanding of Microservices
• Proficient in SQL
• Expert knowledge of application development with technologies like RabbitMQ, MySQL, Redis etc
• Strong experience with container and cloud solutions such as Docker, Kubernetes and AWS Cloud
• An ability to work independently
• Excellent communication skills in English

What’s in it for you

• Sporty is a remote first company in pursuit of sustainability
• A competitive salary + individual performance based bonuses every quarter
• 28 days paid annual leave
• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities

Interview process

• Remote video screening with our Talent Acquisition Team 
• Offline Take home assignment
• Remote video interview with Team Members (60 Mins)
• Final discussion with the hiring manager (60 mins)

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

Time commitment: Full-time (1 FTE)         

Location: Remote

Reporting to: Neurodevelopmental Team Manager

About Paloma

In 2024, our founders, Mark and Darshak, were shocked to find that children needing an NHS autism or ADHD assessment were waiting 4-10 years for these assessments. Delayed assessments result in children being more likely to develop mental health conditions and fall behind in education. Furthermore, the much-needed pre/post-assessment support (outside of ADHD medications) is typically not funded by the NHS. 

These long waits have built up due to increased recognition and understanding of neurodevelopmental conditions and a lack of investment and innovation within the NHS to meet the growing demand.

Mark and Darshak, with their 25 years of combined NHS experience, including building services that have treated over 1,000,000 patients in obesity & ophthalmology, founded Paloma to change this. Our mission is to make NHS autism and ADHD assessments and care accessible within 4 weeks of a GP referral, and, in turn, help every child achieve their potential.

As of May 2026, we have successfully reduced waits to 3 months by;

• Taking a product-first approach to redesign the care pathway to give families a more consumer-like experience of care
• Our in-house product, engineering and AI team building our own autism and ADHD specific electronic patient record and AI documentation tool to free clinicians from their significant documentation burden to re-focus on supporting families
• Investing in expanding the clinician workforce and upskilling them in new ways of working.

We are proud that Paloma is:

• Loved by families, with 4.9 out of 5 Trustpilot and Google ratings
• Care Quality Commission (CQC) registered and quality-focused
• Clinically-led, with a team of 130 people, including over 80 clinicians supporting families through their assessment journey. We are hiring 100+ more roles over the next 12 months.
• A community of passionate, mission-driven and innovative team members who challenge the status quo and test and learn from new ideas and approaches.
• Backed by leading healthcare investors Triple Point and Heal Capital

What’s next?

• Whilst we have reduced wait times, it is estimated that up to 500,000 children are still waiting for an NHS autism or ADHD assessment. We won’t rest until this comes down.
• We want to build new services to support families and children diagnosed with autism or ADHD who feel lost after their assessments when the NHS is no longer there for them.

The Opportunity

Are you an innovative Nurse, always thinking of new ways to approach ADHD prescribing, and how software tools can enhance the prescriber and patient experience of care? This role is for you!

We are not a standard ADHD prescribing service; we:

• Have built our own technology & AI tools to gather the required information from families, and support your documentation, so you can focus on children’s needs
• Have an integrated electronic prescribing system within our electronic patient record - no jumping between two systems
• NHS Electronic Prescribing Service access, so families can take the prescription where they need

Paloma provides NHS children’s ADHD assessment and treatment services, including ADHD medication prescribing. For children who reach 18 years of age, we offer continued ADHD prescribing under an Adult ADHD prescribing pathway. 

Our Senior Prescriber will ensure we deliver a fantastic Children’s ADHD prescribing service to families, and support our innovation and governance. If you have the appropriate skills, you can work across our Children’s and Adults ADHD prescribing pathways. 

With success in this role, you can progress to our ADHD Prescribing Lead.

About you

Clinically, you are a Nurse with prescribing qualifications, skilled in ADHD prescribing best practices.

From a mindset perspective, you are excited to work in an innovative environment, use software and AI tools, and are always looking for ways to improve our team's and families’ experience with Paloma. You want to be part of an always-learning environment that embraces software and AI tools, and you will help us go further and faster with your positive and collaborative attitude.

Responsibilities:

• Deliver a fantastic Children’s ADHD prescribing service, including medication initiation, titration and review appointments
• Be the first point of contact for additional questions between appointments
• Act as a point of contact for the development of Paloma’s software tools that ensure high-quality, safe, and efficient prescribing
• Be the internal expert for our ADHD prescribing team, helping with common questions and identifying what needs to be escalated to our Consultants
• Support robust clinical governance processes in our ADHD prescribing, e.g. regular audits

Qualifications and experience:

Required:

• A NMC-registered Nurse with an Independent Prescriber Qualification
• At least 4 years of experience in Children’s ADHD prescribing services
• At least 1 year of experience in senior clinical responsibilities, e.g. audits, incident reviews, acting as the escalation point for a prescribing team, and offering supervision

Desirable:

• Experience in Adult ADHD prescribing services

Why join Paloma?

You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer:

• • A strong and positive culture that prioritises team building, transparency, and career development. This includes protected time and budget for team connection and learning.

Comprehensive compensation, including:

• • • Salary of £65,000 per year, with some flexibility based on experience. 
    • Annual salary reviews, ensuring they are competitive
    • 5% employer pension contribution
    • Home Office Equipment Allowance
    • Professional Registration Fees Allowance for clinicians.

For employees working at least 0.8 FTE: 

• Equity compensation through Share Options in Paloma Health 
•  Optional Private Medical Insurance and Employee Assistance Programme
  • A unique annual leave benefits package which includes:
    • 37 days of annual leave. This is 28 standard days, plus eight bank holidays, plus your birthday off.
    • Option to buy an additional 5 days per year (giving a maximum of 42 days)
    • Where required, 2 days per year of special leave, for events that can happen in life, whether personal or family-related

Additional benefits include:

• A premium performance company laptop
• NHS discounts, including the Blue Light Card (as we are an NHS provider).

Equality & Diversity

Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic.

Accommodations

We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly.

Safer Recruitment & Pre-Employment Checks

Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who align with our values and will help maintain a safe and supportive environment for everyone we work with.

Application process

Please apply via our website. We understand that applying for a new job requires significant effort, and we appreciate your time. We look forward to reviewing your application.

Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!

About The Role

Together AI is scaling its own data center infrastructure to power the next generation of AI workloads. We are looking for a Sr. Program Manager, Data Center Build to serve as our representative across our physical infrastructure builds. In this role, you will manage critical data center builds, coordinate infrastructure deployment, and drive projects from contract negotiation through commissioning and data center fit out. You will own the full deployment lifecycle, ensuring builds are delivered on time, on budget, and to the quality standards required for high-density AI compute environments.

Responsibilities

• Serve as Together’s representative on data center construction and expansion projects, managing data center providers, sub-contractors, and other third-party vendors from planning through fit-out.
• Oversee all phases of physical infrastructure delivery at data center sites, including site preparation, MEP installation, commissioning, facility readiness, white space fit out, and turnover to operations teams.
• Manage partner contracts, service level agreements (SLAs), schedules, and change orders; track progress against milestones and hold partners accountable to performance, cost, and timeline commitments.
• Coordinate with external partners, including data center providers, owner’s reps, GCs, design consultants, and commissioning agents, to resolve field issues and keep builds on track.
• Track equipment deliveries from vendors, coordinating delivery schedules with construction milestones to ensure materials arrive on time.
• Provide regular project status reporting to leadership, including schedule updates, risk registers, budget forecasts, and key decision points.
• Drive process improvements across the data center build-out and infrastructure deployment program, establishing scalable workflows for tracking, documentation, and vendor management as the portfolio of builds grows.
• Ensure all deployment activities comply with codes, security policies, and safety standards.

Requirements

• 7+ years of experience in technical project or program management or construction management, with at least 5 years focused on data center, mission-critical, or high-density infrastructure builds.
• Direct experience managing data center providers or general contractors on behalf of an owner or developer, including contract administration, schedule oversight, and scope amendment.
• Strong understanding of data center MEP systems, data hall fit out, structured cabling, and white space delivery. 
• Experience managing multi-million infrastructure budgets and tracking costs and timelines across multiple concurrent projects.
• Excellent communication skills with the ability to translate technical construction and delivery details for non-technical stakeholders and senior leadership.
• Familiarity with high-density GPU compute environments, liquid cooling systems, or AI infrastructure requirements.
• Bachelor’s degree in Construction Management, Engineering, Architecture, Business or a related field.
• PMP certification or equivalent project management credential.
• Travel required about 20% of the time.  

Nice to Have

• Experience with fast-track or modular delivery methods for data center or mission-critical facilities.

About Together AI

Together AI is an AI-native cloud company building the infrastructure to make AI faster, cheaper, and more accessible. We’re rapidly scaling our GPU footprint: signing our own data center leases, building large-scale clusters, and expanding toward a global owned-infrastructure presence. Our research team has contributed to breakthroughs like FlashAttention, Hyena, and RedPajama, and we co-design across software, hardware, and algorithms to push the frontier of AI efficiency.

Compensation

We offer competitive compensation, startup equity, health insurance, and other benefits, as well as flexibility in terms of remote work. The US base salary range for this full-time position is: $190-240K + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. Please see our Privacy Policy at https://www.together.ai/privacy

Nozomi Networks is seeking a highly skilled and detail-oriented Financial Systems Manager to join our Enterprise Applications team. The ideal candidate will have 3-7 years of techno-functional NetSuite experience, preferably with a consulting background. Position will require experience with the NetSuite Advanced Revenue Module. Some Salesforce experience is preferred but not required.

In this role you will:

• Manage NetSuite ERP: Oversee the administration, configuration, and optimization of our NetSuite ERP platform and integrated financial applications (e.g. Avalara, Stripe, Zip).
• Administer NetSuite Advanced Revenue Module: Configure and optimize NetSuite’s Advanced Revenue Module, ensuring compliance with revenue recognition standards.
• Cross-Departmental Collaboration: Work closely with various departments (e.g. Accounting, AR/AP, Supply Chain) to streamline processes and ensure seamless integration with our Salesforce CRM platform, our 3PLs, and Nozomi production applications.
• Process Documentation: Create and maintain detailed process documentation in our SharePoint knowledgebase, ensuring clarity and accessibility for all stakeholders.
• Data Management and Governance: Monitor and manage application data cleanliness; maintain accurate record and field definitions in our Data Dictionary.
• Training and Support: Train and support end-users on NetSuite functionality and ERP processes.

To be successful in this opportunity, you will have:

• Experience: 3-7 years of experience with NetSuite, including hands-on experience with the NetSuite Advanced Revenue Module.
• Attention to Detail: You should be obsessed with clean data, clear documentation, and maintaining a healthy ERP platform in accordance with NetSuite best practices.
• Documentation Skills: Ability to generate clear process documentation and distribute to users via our SharePoint knowledgebase.
• Collaboration: Excellent interpersonal and communication skills, with a proven ability to work effectively across departments.
• Technical Aptitude: Proven ability to quickly learn, manage, and troubleshoot new applications across the enterprise applications landscape.

#LI-Remote

#LI-AF1

About Us:
Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser.

Overview:
DV Trading is seeking an experienced, high-performing trader to deploy and scale profitable strategies on a best-in-class proprietary platform. This role is designed for individuals with a demonstrated ability to generate alpha who are looking for greater autonomy, access to capital, and a high-performance environment without the constraints of traditional institutions.

The platform supports a wide range of experience levels—from highly established traders who operate independently end-to-end, to developing traders who may benefit from support in areas such as research, technology, or execution. Resources across quant research, engineering, and infrastructure are available to help accelerate strategy development and growth.

Job Responsibilities:

• Independently manage and scale a proprietary trading strategy
• Develop, refine, and optimize models, signals, and execution frameworks
• Take full ownership of risk, positioning, and P&L
• Leverage DV’s technology, infrastructure, and support to expand your book
• Collaborate with traders, quants, and engineers to enhance strategy performance

Requirements:

• Minimum 2+ years of experience at a proprietary trading firm, hedge fund, or bank
• Demonstrated, consistently profitable trading strategy (all asset classes considered)
• Proven track record of live performance (beyond backtesting)
• Strong return on capital (ROC)
• Experience contributing to or leading successful trading teams
• Ability to communicate effectively across functions, including leadership, risk, compliance, engineering, and legal

Benefits: 

• Discretionary bonus eligibility
• Medical, dental, and vision insurance
• HSA, FSA, and Dependent Care Options
• Employer Paid Group Term Life and AD&D insurance
• Voluntary LTD, Life & AD&D insurance
• Flexible Vacation policy
• Retirement plan with employer match

DV is not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DV should submit resumes in response to DV’s posted positions. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV. DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.

Time commitment: Full-time employment is preferred, though we can also offer part-time (minimum of 3 days per week)

Location: Remote

Reporting to: Neurodevelopmental Team Manager

About Paloma

In 2024, our founders, Mark and Darshak, were shocked to find that children needing an NHS autism or ADHD assessment were waiting 4-10 years for these assessments. Delayed assessments result in children being more likely to develop mental health conditions and fall behind in education. Furthermore, the much-needed pre/post-assessment support (outside of ADHD medications) is typically not funded by the NHS. 

These long waits have built up due to increased recognition and understanding of neurodevelopmental conditions and a lack of investment and innovation within the NHS to meet the growing demand.

Mark and Darshak, with their 25 years of combined NHS experience, including building services that have treated over 1,000,000 patients in obesity & ophthalmology, founded Paloma to change this. Our mission is to make NHS autism and ADHD assessments and care accessible within 4 weeks of a GP referral, and, in turn, help every child achieve their potential.

As of May 2026, we have successfully reduced waits to 3 months by;

• Taking a product-first approach to redesign the care pathway to give families a more consumer-like experience of care
• Our in-house product, engineering and AI team building our own autism and ADHD specific electronic patient record and AI documentation tool to free clinicians from their significant documentation burden to re-focus on supporting families
• Investing in expanding the clinician workforce and upskilling them in new ways of working.

We are proud that Paloma is:

• Loved by families, with 4.9 out of 5 Trustpilot and Google ratings
• Care Quality Commission (CQC) registered and quality-focused
• Clinically-led, with a team of 130 people, including over 80 clinicians supporting families through their assessment journey. We are hiring 100+ more roles over the next 12 months.
• A community of passionate, mission-driven and innovative team members who challenge the status quo and test and learn from new ideas and approaches.
• Backed by leading healthcare investors Triple Point and Heal Capital

What’s next?

• Whilst we have reduced wait times, it is estimated that up to 500,000 children are still waiting for an NHS autism or ADHD assessment. We won’t rest until this comes down.
• We want to build new services to support families and children diagnosed with autism or ADHD who feel lost after their assessments when the NHS is no longer there for them.

The Opportunity

Are you an innovative clinician working in children’s ADHD assessments, excited to use software tools that enhance the assessor and family experience of care? This role is for you!

We are not a standard ADHD assessment service; we:

• Have built our own technology & AI tools to gather the required information from families, and support your documentation, so you can focus on children’s needs
• Have a Clinical Specialist, who is a senior clinician who works alongside you to ensure all of our ADHD assessments are multidisciplinary in line with NICE guidance.
• Offer an integrated prescribing service led by our Prescribing Team, ensuring families can get fast access to ADHD medications where required

This role will ensure we deliver a fantastic Children’s ADHD assessment service to families. If you have the appropriate skills, you can work across our Children’s Autism and Children's Dual Autism and ADHD Assessment pathways. 

We commit to supporting your development and well-being, including:

• The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our Senior Assessor role) and cross-skill (e.g. in autism)
• Regular clinical supervision
• 1 protected day per month for assessor team training, Continuing Professional Development (CPD), and reflection.
• Quarterly development conversations with clear career progression pathways. 
• Clear weekly timetables that support a role mix across appointments, administration, development, and team building.

About you

You are a registered nurse, speech and language therapist, occupational therapist, social worker or practitioner psychologist skilled in ADHD assessments.

You want to be part of an always-learning environment that embraces software and AI tools, and you will help us go further and faster with your positive and collaborative attitude.

Responsibilities:

• Deliver high-quality Children’s ADHD Neurodevelopmental Assessments
• Act in accordance with our Safeguarding Policy, including conducting a risk assessment where necessary.
• Keep up to date with the mandatory training, Continuing Professional Development and professional registration requirements of your professional background.
• Share ideas for continuing to improve Paloma’s software tools that ensure high-quality, safe, and efficient assessments

Qualifications and experience:

Required:

Qualifications and experience:

Required:

• By background, you are either a:
• NMC-registered Nurse
• HCPC Registered Speech and Language Therapist, Occupational Therapist, Arts Therapist, or Practitioner Psychologist 
• Social Work England Registered Social Worker 
• You have at least 4 years of experience in delivering Children’s ADHD assessments, including:
• Having a sound understanding of typical development through life stages, co-occurring conditions, and differentials. 
• Have a good understanding of normal levels of attention, impulsivity, and hyperactivity in typically developing children and young people, and consider this within the cultural background of the individual being assessed.
• The ability to present findings which are client-centred and include strengths and needs.
• You can demonstrate good time management skills, including caseload management, and good parent and child communication skills
• Passing an enhanced DBS with barred list check, as you will be working with children

Desirable:

• Experience in conducting risk assessments within Neurodevelopmental assessments
• Safeguarding training to Level 3 and above
• Experience in Children’s Autism Assessments and Dual Assessments

Why join Paloma?

You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer:

• A strong and positive culture that prioritises team building, transparency, and career development. This includes protected time and budget for team connection and learning.
• Comprehensive compensation, including:
• Total compensation of £62,000 to £64,000 per year, made up of base and variable components for:
• HCPC-registered Occupational Therapists, Speech and Language Therapists, and Arts Therapists
• NMC-registered Nurses
• Social Work England registered Social Workers
• Total compensation of £68,000 to £70,000 per year, made up of base and variable components for:
• HCPC-registered Practitioner Psychologists, including Clinical Psychologists, Educational Psychologists and Counselling Psychologists
• Annual salary reviews, ensuring they are competitive
• 5% employer pension contribution
• For employees working at least 0.8 FTE:
• Equity compensation through Share Options in Paloma Health 
• Optional Private Medical Insurance and Employee Assistance Programme
• Home Office Equipment Allowance
• Professional Registration Fees Allowance for clinicians
• A unique annual leave benefits package which includes:
• 37 days of annual leave. This is 28 standard days, plus eight bank holidays, plus your birthday off.
• Option to buy an additional 5 days per year (giving a maximum of 42 days)
• Where required, 2 days per year of special leave, for events that can happen in life, whether personal or family-related
• Additional benefits include:
• A premium performance company laptop
• NHS discounts, including the Blue Light Card (as we are an NHS provider).

Equality & Diversity

Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic.

Accommodations

We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly.

Safer Recruitment & Pre-Employment Checks

Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who align with our values and will help maintain a safe and supportive environment for everyone we work with.

Application process

Please apply via our website. We understand that applying for a new job requires significant effort, and we appreciate your time. We look forward to reviewing your application.

Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!

Time commitment: Between 3-5 days per week (0.6-1 FTE) - our preference is for this to be an Employed position, but we will also consider Self-employed arrangements

Location: Remote

Reporting to: Neurodevelopmental Team Manager

About Paloma

In 2024, our founders, Mark and Darshak, were shocked to find that children needing an NHS autism or ADHD assessment were waiting 4-10 years for these assessments. Delayed assessments result in children being more likely to develop mental health conditions and fall behind in education. Furthermore, the much-needed pre/post-assessment support (outside of ADHD medications) is typically not funded by the NHS. 

These long waits have built up due to increased recognition and understanding of neurodevelopmental conditions and a lack of investment and innovation within the NHS to meet the growing demand.

Mark and Darshak, with their 25 years of combined NHS experience, including building services that have treated over 1,000,000 patients in obesity & ophthalmology, founded Paloma to change this. Our mission is to make NHS autism and ADHD assessments and care accessible within 4 weeks of a GP referral, and, in turn, help every child achieve their potential.

As of May 2026, we have successfully reduced waits to 3 months by;

• Taking a product-first approach to redesign the care pathway to give families a more consumer-like experience of care
• Our in-house product, engineering and AI team building our own autism and ADHD specific electronic patient record and AI documentation tool to free clinicians from their significant documentation burden to re-focus on supporting families
• Investing in expanding the clinician workforce and upskilling them in new ways of working.

We are proud that Paloma is:

• Loved by families, with 4.9 out of 5 Trustpilot and Google ratings
• Care Quality Commission (CQC) registered and quality-focused
• Clinically-led, with a team of 130 people, including over 80 clinicians supporting families through their assessment journey. We are hiring 100+ more roles over the next 12 months.
• A community of passionate, mission-driven and innovative team members who challenge the status quo and test and learn from new ideas and approaches.
• Backed by leading healthcare investors Triple Point and Heal Capital

What’s next?

• Whilst we have reduced wait times, it is estimated that up to 500,000 children are still waiting for an NHS autism or ADHD assessment. We won’t rest until this comes down.
• We want to build new services to support families and children diagnosed with autism or ADHD who feel lost after their assessments when the NHS is no longer there for them.

The Opportunity

Are you an innovative clinician working in children’s dual autism and ADHD assessments, excited to use software tools that enhance the prescriber and patient experience of care? This role is for you!

We are not a standard Dual autism and ADHD assessment service; we:

• Have built our own technology & AI tools to gather the required information from families, and support your documentation, so you can focus on children’s needs
• Have a Clinical Specialist, who is a senior clinician who works alongside you to ensure all of our assessments are multidisciplinary in line with NICE guidance.
• Offer an integrated ADHD prescribing service led by our Prescribing Team, ensuring families can get fast access to ADHD medications where required

This role will ensure we deliver a fantastic Children’s Dual Autism and ADHD assessment service to families. 

We commit to supporting your development and well-being, including:

• The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our Senior Assessor role) and cross-skill (e.g. in autism)
• Regular clinical supervision
• 1 protected day per month for assessor team training, Continuing Professional Development (CPD), and reflection.
• Quarterly development conversations with clear career progression pathways. 
• Clear weekly timetables that support a role mix across appointments, administration, development, and team building.

About you

You are a registered nurse, speech and language therapist, occupational therapist, social worker or practitioner psychologist skilled in Dual Autism and ADHD assessments.

You want to be part of an always-learning environment that embraces software and AI tools, and you will help us go further and faster with your positive and collaborative attitude.

Responsibilities:

• Deliver high-quality Children’s Dual Autism and ADHD Neurodevelopmental Assessments
• Act in accordance with our Safeguarding Policy, including conducting a risk assessment where necessary.
• Keep up to date with the mandatory training, Continuing Professional Development and professional registration requirements of your professional background.
• Share ideas for continuing to improve Paloma’s software tools that ensure high-quality, safe, and efficient assessments

Qualifications and experience:

Required:

• By background, you are either a:
• NMC-registered Nurse
• HCPC Registered Speech and Language Therapist, Occupational Therapist, Arts Therapist, or Practitioner Psychologist 
• Social Work England Registered Social Worker 
• You have at least 1 year of experience in delivering Children’s Dual Autism and ADHD assessments, including:
• Having a sound understanding of typical development through life stages, co-occurring conditions, and differentials. 
• Have a good understanding of normal levels of attention, impulsivity, and hyperactivity in typically developing children and young people, and consider this within the cultural background of the individual being assessed.
• The ability to present findings which are client-centred and include strengths and needs.
• You can demonstrate good time management skills, including caseload management, and good parent and child communication skills
• Passing an enhanced DBS with barred list check, as you will be working with children

Desirable:

• Experience in conducting risk assessments within Neurodevelopmental assessments
• Safeguarding training to Level 3 and above

Why join Paloma?

You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer:

• A strong and positive culture that prioritises team building, transparency, and career development. This includes protected time and budget for team connection and learning.
• Comprehensive compensation, including:
• Total compensation of £60,000 to £62,000 per year, made up of base and variable components for:
• HCPC-registered Occupational Therapists, Speech and Language Therapists, and Arts Therapists
• NMC-registered Nurses
• Social Work England registered Social Workers
• Total compensation of £66,000 to £68,000 per year, made up of base and variable components for:
• HCPC-registered Practitioner Psychologists, including Clinical Psychologists, Educational Psychologists and Counselling Psychologists
• Annual salary reviews, ensuring they are competitive
• 5% employer pension contribution
• For employees working at least 0.8 FTE:
• Equity compensation through Share Options in Paloma Health 
• Optional Private Medical Insurance and Employee Assistance Programme
• Home Office Equipment Allowance
• Professional Registration Fees Allowance for clinicians
• A unique annual leave benefits package which includes:
• 37 days of annual leave. This is 28 standard days, plus eight bank holidays, plus your birthday off.
• Option to buy an additional 5 days per year (giving a maximum of 42 days)
• Where required, 2 days per year of special leave, for events that can happen in life, whether personal or family-related
• Additional benefits include:
• A premium performance company laptop
• NHS discounts, including the Blue Light Card (as we are an NHS provider).

Equality & Diversity

Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic.

Accommodations

We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly.

Safer Recruitment & Pre-Employment Checks

Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who align with our values and will help maintain a safe and supportive environment for everyone we work with.

Application process

Please apply via our website. We understand that applying for a new job requires significant effort, and we appreciate your time. We look forward to reviewing your application.

Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!

Time commitment: Between 3-5 days per week (0.6-1 FTE) - our preference is for this to be an Employed position, but we will also consider Self-employed arrangements

Location: Remote

Reporting to: Neurodevelopmental Team Manager

About Paloma

In 2024, our founders, Mark and Darshak, were shocked to find that children needing an NHS autism or ADHD assessment were waiting 4-10 years for these assessments. Delayed assessments result in children being more likely to develop mental health conditions and fall behind in education. Furthermore, the much-needed pre/post-assessment support (outside of ADHD medications) is typically not funded by the NHS. 

These long waits have built up due to increased recognition and understanding of neurodevelopmental conditions and a lack of investment and innovation within the NHS to meet the growing demand.

Mark and Darshak, with their 25 years of combined NHS experience, including building services that have treated over 1,000,000 patients in obesity & ophthalmology, founded Paloma to change this. Our mission is to make NHS autism and ADHD assessments and care accessible within 4 weeks of a GP referral, and, in turn, help every child achieve their potential.

As of May 2026, we have successfully reduced waits to 3 months by;

• Taking a product-first approach to redesign the care pathway to give families a more consumer-like experience of care
• Our in-house product, engineering and AI team building our own autism and ADHD specific electronic patient record and AI documentation tool to free clinicians from their significant documentation burden to re-focus on supporting families
• Investing in expanding the clinician workforce and upskilling them in new ways of working.

We are proud that Paloma is:

• Loved by families, with 4.9 out of 5 Trustpilot and Google ratings
• Care Quality Commission (CQC) registered and quality-focused
• Clinically-led, with a team of 130 people, including over 80 clinicians supporting families through their assessment journey. We are hiring 100+ more roles over the next 12 months.
• A community of passionate, mission-driven and innovative team members who challenge the status quo and test and learn from new ideas and approaches.
• Backed by leading healthcare investors Triple Point and Heal Capital

What’s next?

• Whilst we have reduced wait times, it is estimated that up to 500,000 children are still waiting for an NHS autism or ADHD assessment. We won’t rest until this comes down.
• We want to build new services to support families and children diagnosed with autism or ADHD who feel lost after their assessments when the NHS is no longer there for them.

The Opportunity

Are you an innovative clinician working in children’s ADHD assessments, excited to use software tools that enhance the prescriber and patient experience of care? This role is for you!

We are not a standard ADHD assessment service; we:

• Have built our own technology & AI tools to gather the required information from families, and support your documentation, so you can focus on children’s needs
• Have a Clinical Specialist, who is a senior clinician who works alongside you to ensure all of our ADHD assessments are multidisciplinary in line with NICE guidance.
• Offer an integrated prescribing service led by our Prescribing Team, ensuring families can get fast access to ADHD medications where required

This role will ensure we deliver a fantastic Children’s ADHD assessment service to families. If you have the appropriate skills, you can work across our Children’s Autism and Children's Dual Autism and ADHD Assessment pathways. 

We commit to supporting your development and well-being, including:

• The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our Senior Assessor role) and cross-skill (e.g. in autism)
• Regular clinical supervision
• 1 protected day per month for assessor team training, Continuing Professional Development (CPD), and reflection.
• Quarterly development conversations with clear career progression pathways. 
• Clear weekly timetables that support a role mix across appointments, administration, development, and team building.

About you

You are a registered nurse, speech and language therapist, occupational therapist, social worker or practitioner psychologist skilled in ADHD assessments.

You want to be part of an always-learning environment that embraces software and AI tools, and you will help us go further and faster with your positive and collaborative attitude.

Responsibilities:

• Deliver high-quality Children’s ADHD Neurodevelopmental Assessments
• Act in accordance with our Safeguarding Policy, including conducting a risk assessment where necessary.
• Keep up to date with the mandatory training, Continuing Professional Development and professional registration requirements of your professional background.
• Share ideas for continuing to improve Paloma’s software tools that ensure high-quality, safe, and efficient assessments

Qualifications and experience:

Required:

• By background, you are either a:
• NMC-registered Nurse
• HCPC Registered Speech and Language Therapist, Occupational Therapist, Arts Therapist, or Practitioner Psychologist 
• Social Work England Registered Social Worker 
• You have at least 1 year of experience in delivering Children’s ADHD assessments, including:
• Having a sound understanding of typical development through life stages, co-occurring conditions, and differentials. 
• Have a good understanding of normal levels of attention, impulsivity, and hyperactivity in typically developing children and young people, and consider this within the cultural background of the individual being assessed.
• The ability to present findings which are client-centred and include strengths and needs.
• You can demonstrate good time management skills, including caseload management, and good parent and child communication skills
• Passing an enhanced DBS with barred list check, as you will be working with children

Desirable:

• Experience in conducting risk assessments within Neurodevelopmental assessments
• Safeguarding training to Level 3 and above
• Experience in Children’s Autism Assessments and Dual Assessments

Why join Paloma?

You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer:

• A strong and positive culture that prioritises team building, transparency, and career development. This includes protected time and budget for team connection and learning.
• Comprehensive compensation, including:
• Total compensation of £60,000 to £62,000 per year, made up of base and variable components for:
• HCPC-registered Occupational Therapists, Speech and Language Therapists, and Arts Therapists
• NMC-registered Nurses
• Social Work England registered Social Workers
• Total compensation of £66,000 to £68,000 per year, made up of base and variable components for:
• HCPC-registered Practitioner Psychologists, including Clinical Psychologists, Educational Psychologists and Counselling Psychologists
• Annual salary reviews, ensuring they are competitive
• 5% employer pension contribution
• For employees working at least 0.8 FTE:
• Equity compensation through Share Options in Paloma Health 
• Optional Private Medical Insurance and Employee Assistance Programme
• Home Office Equipment Allowance
• Professional Registration Fees Allowance for clinicians
• A unique annual leave benefits package which includes:
• 37 days of annual leave. This is 28 standard days, plus eight bank holidays, plus your birthday off.
• Option to buy an additional 5 days per year (giving a maximum of 42 days)
• Where required, 2 days per year of special leave, for events that can happen in life, whether personal or family-related
• Additional benefits include:
• A premium performance company laptop
• NHS discounts, including the Blue Light Card (as we are an NHS provider).

Equality & Diversity

Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic.

Accommodations

We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly.

Safer Recruitment & Pre-Employment Checks

Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who align with our values and will help maintain a safe and supportive environment for everyone we work with.

Application process

Please apply via our website. We understand that applying for a new job requires significant effort, and we appreciate your time. We look forward to reviewing your application.

Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!

Role Overview

As a Founding Senior Customer Engineer at Federato, you’ll be a hands-on in helping insurance carriers and MGUs realize the full power of RiskOps. You’ll partner with Sales to lead technical discovery, solution design, and demo delivery. You’ll also co-create the systems, tools, and content that drive our early SE motion.

What You'll Be Doing

• Own technical sales engagements from discovery through close
• Deliver tailored, high-impact demos focused on business outcomes
• Translate customer workflows into Federato configurations — including quoting, rating, endorsements, and portfolio optimization
• Lead RFP and security questionnaire completion in collaboration with Product and Security teams
• Build and maintain reusable demo environments reflecting target customer segments
• Develop onboarding materials, configuration libraries, and example rating logic
• Partner with the Manager, Pre-Sales and Product Marketing to refine messaging frameworks and technical collateral
• Co-define and continuously improve the pre-sales lifecycle (discovery, solutioning, handoffs, etc.)
• Contribute to shared team assets like:
  • Discovery playbooks
  • Configuration scopes and success criteria templates
  • Demo setup guides and walkthroughs
• Collaborate with Product and Engineering to align roadmap with customer pain points
• Surface recurring objections and product gaps with clarity and context
• Provide post-sale context to Implementation & Customer Success

Who We Hope You Are

• 6–10+ years in technical pre-sales, solutions engineering, or technical consulting
• Hands-on experience in demos, architecture design, and enterprise sales support
• Strong insurance domain knowledge (or curiosity to learn quickly)
• Familiarity with policy lifecycle management, rating, quoting, and underwriting systems
• Ability to communicate technical value to both execs and practitioners
• Coding competence in Javascript and SQL
• Up to 30% Travel

The Partnerships Team 

The Partnerships team at OpenZeppelin drives strategic relationships with the financial institutions, enterprise technology vendors, fintechs, professional services firms, and standards bodies that are shaping how blockchain security is adopted at scale. We build and activate the partner ecosystem through which OZ's security audits, advisory services, open-source smart contract libraries, and security operations tooling reach the institutions and developers who need them most. We operate cross-functionally with Sales, Solutions Development, Legal, Engineering, and Marketing to ensure partnerships are structured well, activated quickly, and deliver measurable commercial impact.

What you'll be doing

OpenZeppelin is expanding its partnerships function and looking for a commercially driven Senior Partnerships Representative to help source, develop, and close strategic partnerships across our target verticals. You will work directly alongside the Head of Partnerships, owning a pipeline of partner opportunities end-to-end - from first conversation through to signed agreement and initial activation. This is a role for someone with good commercial instincts and strong execution discipline who is ready to grow into a larger partnerships remit.

• Source and develop new partnership opportunities across crypto-native projects, fintechs, and institutions.
• Own and progress a pipeline of partner deals across all stages, from prospecting and qualification through to commercial negotiation and close.
• Build and maintain working relationships with business development, product, and technical counterparts at partner organisations.
• Develop a strong understanding of each partner's business model, strategic priorities, and how OZ's offering creates value for them and their clients.
• Help structure partnership frameworks - referral, co-sell, integration, and joint go-to-market - that align incentives and drive measurable commercial outcomes for both sides.
• Collaborate closely with internal teams - Sales, Solution Development, Legal, Engineering, Services, and Finance - to coordinate input, manage dependencies, and keep stakeholders aligned throughout the deal lifecycle.
• Work with Solution Development and Engineering to shape integration and technical partnership proposals.
• Support the Head of Partnerships on pipeline reporting, forecasting, and contributing to how the function evolves.
• Represent OpenZeppelin at industry events, working groups, and partner meetings.

You have

• 3+ years in partnerships, business development, or sales at a technology company, with experience contributing to multi-stakeholder commercial deals.
• Sound commercial judgement: you can qualify opportunities, identify where value sits, and prioritize your pipeline accordingly.
• Comfortable engaging a range of stakeholders at partner organizations - commercial, product, and technical - and adapting your approach to each.
• Excellent written and verbal communication; able to translate technical complexity into commercial narrative and vice versa.
• Self-directed and comfortable with ambiguity - this function is still being built and you will be expected to contribute to how it takes shape.
• Experience in blockchain, fintech, financial institutions, digital assets, or enterprise technology is a strong plus.

Nice to have

• Exposure to common partnership structures - referral, reseller, co-sell, integration - and a working understanding of how they are negotiated.
• Commercially aware. You understand what a good deal looks like from both sides of the table, and you think beyond the signature to the relationship that comes after.
• Relationship-first. You invest in the people behind the partnership, not just the process. Deals progress because people trust you.
• Curious across disciplines. You enjoy getting up to speed on security, infrastructure, and institutional workflows, and you hold your own with technical and commercial counterparts.
• Autonomous but collaborative. You drive your own pipeline without needing to be managed, but you operate as part of a team and bring others in at the right moments.
• Builder mentality. You are joining an early-stage function. You are energised by that, not unsettled by it.

Logistics:

Our interview process takes place on Zoom and tends to consist of the following stages:

• Recruiter Call (30 mins)
• Hiring Manager Call (60 mins)
• Team Interview (30 mins)
• Leadership Interview (30 mins)
• Paid work test (up to 20 hours of paid work)
• Reference checks

About the role: 

We are seeking an exceptional Contract Senior Technical Recruiter to join our Talent Team. This role will report to the Director of Technical Recruiting. You’ll play a critical role in building high-performing teams and shaping Garner’s growth by hiring exceptional talent across departments such as Engineering, Data & Product. You will be working cross functionally with Hiring Managers, Interviewers and other leaders throughout the business to bring top talent into our organization as we scale at a rapid pace. This role is a 6 month contract.

Where you will work:

Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work 

What you will do:

• Manage full cycle recruiting for multiple, complex searches and creating innovative sourcing strategies to attract top talent 
• Influence and deliver quality assessment and high touch candidate experience through all aspects of the recruitment funnel
• Lead and scale sourcing capability to proactively build high-quality talent pipelines, leveraging diverse channels to accelerate the hiring of market-leading talent at Garner.
• Partner with key stakeholders to understand hiring needs, conduct intake meetings, and determine target profiles to set and drive sourcing strategies
• Maintain accurate and up-to-date documentation within our applicant tracking system (Greenhouse), enabling meaningful reporting and data integrity

The ideal candidate has:

• 5+ years of full-lifecycle technical recruiting experience 
• Experience hiring talent in a fast-paced environment, ideally in a startup or digital health company
• Demonstrated success building and owning sourcing pipelines while developing effective top-of-funnel strategies 
• Ability to translate recruiting data into actionable insights that influence stakeholders, improve decision-making, and accelerate hiring performance
• Strong relationship builder who brings a consultative recruiting mindset to engage both candidates and key stakeholders
• Preference for experience with BrightHire and Greenhouse 
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Compensation Transparency:

The target hourly rate for this position is $55-70/hour. The individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. 

Time commitment: Between 0.6-1 FTE (our preference is for this to be an employed position)

Location: Remote

Reporting to: Neurodevelopmental Team Manager

About Paloma

In 2024, our founders, Mark and Darshak, were shocked to find that children needing an NHS autism or ADHD assessment were waiting 4-10 years for these assessments. Delayed assessments result in children being more likely to develop mental health conditions and fall behind in education. Furthermore, the much-needed pre/post-assessment support (outside of ADHD medications) is typically not funded by the NHS. 

These long waits have built up due to increased recognition and understanding of neurodevelopmental conditions and a lack of investment and innovation within the NHS to meet the growing demand.

Mark and Darshak, with their 25 years of combined NHS experience, including building services that have treated over 1,000,000 patients in obesity & ophthalmology, founded Paloma to change this. Our mission is to make NHS autism and ADHD assessments and care accessible within 4 weeks of a GP referral, and, in turn, help every child achieve their potential.

As of May 2026, we have successfully reduced waits to 3 months by;

• Taking a product-first approach to redesign the care pathway to give families a more consumer-like experience of care
• Our in-house product, engineering and AI team building our own autism and ADHD specific electronic patient record and AI documentation tool to free clinicians from their significant documentation burden to re-focus on supporting families
• Investing in expanding the clinician workforce and upskilling them in new ways of working.

We are proud that Paloma is:

• Loved by families, with 4.9 out of 5 Trustpilot and Google ratings
• Care Quality Commission (CQC) registered and quality-focused
• Clinically-led, with a team of 130 people, including over 80 clinicians supporting families through their assessment journey. We are hiring 100+ more roles over the next 12 months.
• A community of passionate, mission-driven and innovative team members who challenge the status quo and test and learn from new ideas and approaches.
• Backed by leading healthcare investors Triple Point and Heal Capital

What’s next?

• Whilst we have reduced wait times, it is estimated that up to 500,000 children are still waiting for an NHS autism or ADHD assessment. We won’t rest until this comes down.
• We want to build new services to support families and children diagnosed with autism or ADHD who feel lost after their assessments when the NHS is no longer there for them.

The Opportunity

Are you an innovative Nurse or Pharmacist, excited to use software tools that enhance the prescriber and patient experience of care? This role is for you!

We are not a standard ADHD prescribing service; we:

• Have built our own technology & AI tools to gather the required information from families, and support your documentation, so you can focus on children’s needs
• Have an integrated electronic prescribing system within our electronic patient record - no jumping between two systems
• NHS Electronic Prescribing Service access, so families can take the prescription where they need

Paloma provides NHS children’s ADHD assessment and treatment services, including ADHD medication prescribing. For children who reach 18 years of age, we offer continued ADHD prescribing under an Adult ADHD prescribing pathway. 

Our Prescriber will ensure we deliver a fantastic Children’s ADHD prescribing service to families. If you have the appropriate skills, you can work across our Children’s and Adults ADHD prescribing pathways. 

With success in this role, you can progress to our Senior Prescriber role.

About you

Clinically, you are either a Nurse or Pharmacist with prescribing qualifications, skilled in ADHD prescribing best practices.

From a mindset perspective, you are excited to work in an innovative environment, use software and AI tools, and are always looking for ways to improve our team's and families’ experience with Paloma. You want to be part of an always-learning environment that embraces software and AI tools, and you will help us go further and faster with your positive and collaborative attitude.

Responsibilities:

• Deliver a fantastic Children’s ADHD prescribing service, including medication initiation, titration and review appointments
• Where required, support GPs' shared care questions
• Share ideas for continuing to improve Paloma’s software tools that ensure high-quality, safe, and efficient prescribing

Qualifications and experience:

Required:

• Either an NMC-registered Nurse or a GPC-registered Pharmacist
• At least 1 year of experience in Children’s ADHD prescribing services

Desirable:

• Experience in Adult ADHD prescribing services

Why join Paloma?

You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer:

• A strong and positive culture that prioritises team building, transparency, and career development. This includes protected time and budget for team connection and learning.

Comprehensive compensation, including:

• • £55,000 per year salary, rising to £60,000 for those who bring greater clinical experience and competencies as assessed at clinical interview.
  • Annual salary reviews, ensuring they are competitive
  • 5% employer pension contribution
  • Home Office Equipment Allowance
  • Professional Registration Fees Allowance for clinicians

For employees working at least 0.8 FTE:

• Equity compensation through Share Options in Paloma Health 
• Optional Private Medical Insurance and Employee Assistance Programme

A unique annual leave benefits package which includes:

• 37 days of annual leave. This is 28 standard days, plus eight bank holidays, plus your birthday off.
  • Option to buy an additional 5 days per year (giving a maximum of 42 days)
  • Where required, 2 days per year of special leave, for events that can happen in life, whether personal or family-related

Additional benefits include:

• A premium performance company laptop
• NHS discounts, including the Blue Light Card (as we are an NHS provider).

Equality & Diversity

Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic.

Accommodations

We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly.

Safer Recruitment & Pre-Employment Checks

Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who align with our values and will help maintain a safe and supportive environment for everyone we work with.

Application process

Please apply via our website. We understand that applying for a new job requires significant effort, and we appreciate your time. We look forward to reviewing your application.

Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of elevating purpose, inventing tomorrow, delivering with urgency, serving with integrity, and winning together, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. 

RapidSOS is ​​the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams – enabling faster, smarter and more accurate emergency response. Real-time data from the world’s largest safety network of 700M+ devices, 200+ global enterprises, and 23,000+ federal, state and local agencies fuels the RapidSOS HARMONY AI engine that delivers this intelligence to those who need it most. Learn more at www.RapidSOS.com.

What this role is about:
As a Senior Technical Account Manager (Sr. TAM) at RapidSOS, you will serve as the lead technical partner for our most complex and high-value enterprise customers. In this senior capacity, you will not only ensure the reliability and performance of critical systems but also act as a strategic consultant, mentoring junior team members and driving the technical evolution of our largest partnerships.

You will operate at the highest level of technical customer operations, telephony, and engineering, serving as a subject matter expert who guides enterprise organizations through ongoing operations with our technical teams.  Additionally for new accounts you’ll have to navigate architectural changes and large-scale platform migrations. If you are a seasoned technical professional who excels in high-stakes environments and possesses a deep-seated drive to improve the technology supporting emergency response, this role offers the opportunity to make a massive impact on global safety.

What you’ll do: 

• Lead the technical strategy for a growing premier portfolio of monitoring company customers, acting as their most senior trusted advisor and executive escalation point.
• Architect and oversee the design of enterprise-grade call flows, including advanced telephony routing, complex failover strategies, and custom integration patterns.
• Proactively audit system performance across the enterprise, identifying systemic risks and driving large-scale improvements to reliability, latency, and call success rates.
• Direct high-severity incident response coordination, conducting deep-dive root cause analysis and ensuring long-term remediation strategies are implemented across the customer base.
• Synthesize complex customer requirements into high-level strategic feedback for product and engineering leadership to help define the long-term platform roadmap.
• Orchestrate complex platform migrations and global feature rollouts, ensuring zero-downtime transitions for mission-critical services.
• Collaborate cross-functionally with leadership in engineering, product, and operations to refine the customer experience and internal support workflows.
• Establish and evangelize best practices regarding redundancy, monitoring, and massive-scale handling for real-world emergency spikes.
• Mentor junior Technical Account Managers, providing guidance on technical troubleshooting and relationship management.
• Analyze macro-level metrics and trends to drive continuous service improvement and business reviews with customer stakeholders

What we’re looking for in our ideal candidate: 

• 8+ years in a Technical Account Manager, Solutions Engineer, or similar senior technical role supporting large-scale enterprise customers. 
• Expert-level experience working with APIs, complex distributed systems, and cloud-based platforms. 
• A proven track record in environments where high uptime, low latency, and extreme reliability are non-negotiable. 
• Mastery in incident management, maintaining total composure under extreme pressure to drive rapid resolution during live emergencies. 
• Exceptional architectural vision, with the ability to map end-to-end workflows across vast networks of vendors and failure points. 
• Superior communication skills, capable of translating deep technical complexities into strategic insights for C-suite stakeholders. 
• High degree of autonomy and ownership, with the ability to prioritize high-impact tasks in a fast-moving, mission-critical environment. 
• Data-driven mindset, leveraging advanced analytics to guide technical decisions and recommendations. 
• Willingness to travel up to 10%

Nice-to-have experience (but not required!):

• Industry Expertise: Prior experience in the Personal Emergency Response Systems (PERS) space or the broader HealthTech/Remote Patient Monitoring industry. 
  Expertise in telephony concepts such as SIP, global call routing, and VoIP concurrency. 
• Extensive experience with Public Safety technology, medical alert systems, or high-volume contact centers. 
• Advanced knowledge of SRE (Site Reliability Engineering) practices, SLOs, and error budget management. 
• Experience managing complex, multi-party integrations in production-grade environments.

What we offer: 

• The chance to work with a passionate team on solving one of the largest challenges globally 
• Competitive salary and benefits and equity participation 
• A dynamic, flexible and fun start-up work environment with a highly talented team

If you're curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/ 

Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $150,000 - $180,000. This role will also be eligible to receive equity options. #LI-Remote

RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. 

We're looking for a Director of Solutions Engineering to lead a global team of 18 solutions professionals in delivering technical expertise that drives enterprise revenue growth. You'll be responsible for scaling a high-performing team consisting of 1 Solutions Engineering Manager, 3 Solutions Architects, and 14 Solutions Engineers across multiple regions. This role requires a strong commercial mindset, the ability to drive performance through clear accountability, and deep experience working with enterprise-level customers.

You'll work closely with Sales, Product, and Customer Success to ensure our solutions engineering function delivers measurable impact on revenue outcomes. This includes developing team capabilities, refining processes, and ensuring technical solutions align with customer needs and business objectives. We're seeking someone who can balance strategic leadership with hands-on involvement in complex deals, build a culture of excellence and accountability, and scale the team to support continued growth in the enterprise segment.

 ESSENTIAL JOB FUNCTIONS

• Lead and develop a global team of 18 solutions professionals, including hiring, coaching, and performance management
• Drive revenue outcomes by ensuring the solutions engineering team effectively supports enterprise sales cycles
• Build and maintain a culture of accountability, performance excellence, and continuous improvement
• Collaborate with Sales (Account Executive Leaders) leadership to align solutions engineering priorities with revenue goals and pipeline growth
• Establish metrics and processes to measure team performance, customer outcomes, and business impact
• Partner with Product and Engineering to communicate customer needs and influence product roadmap
• Oversee complex enterprise engagements, providing strategic guidance and technical leadership when needed
• Develop team capabilities through training, mentorship, and career development planning
• Scale processes and systems to support team growth and operational efficiency
• Represent the solutions engineering function in cross-functional leadership discussions

EDUCATION AND EXPERIENCE

• 10+ years of experience in solutions engineering, pre-sales, or technical consulting roles with progression into leadership
• 5+ years of people management experience, including managing managers and leading distributed teams
• Demonstrated success driving revenue outcomes and supporting enterprise sales cycles
• Track record of building and scaling high-performing technical teams
• Strong commercial acumen and ability to connect technical solutions to business value
• Experience working with enterprise-level customers and navigating complex organizational structures
• Excellent communication skills and ability to influence cross-functional stakeholders
• Proven ability to drive accountability and performance in a results-oriented environment
• Experience establishing metrics, processes, and systems to scale team operations
• Passion for developing talent and building team capabilities over time
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking

U.S. Base Salary Range: $155,000 -$250,000

At Storyblok, we are committed to equitable compensation and pay transparency. We consider many factors when it comes to compensation, such as the scope of the role, job-related skills, experience, and relevant education or training. Our base salary ranges are determined by job and job level and are benchmarked to relevant location and industry data. The range displayed represents the target US base compensation range within which we are hiring for this role. For some roles Storyblok also offers a competitive commission structure.

Why this role exists:

This role exists to own end-to-end technical configurations for merchant payment integrations and cashier configurations, ensuring compliant, reliable, and observable payment processing across environments. The role focuses on accelerating time-to-live for clients through accurate setup, validation, and maintenance of payment configurations. It is a critical function as all client journeys and payment expansions depend on correct configuration processes.

What you’ll drive:

Client configuration and setup

• Intake, clarify, and prioritise configuration change requests from clients and internal teams.
• Translate business constraints into executable configurations across payment methods and MIDs.
• Configure and maintain payment methods, acquirer connections, and MIDs in Back Office.

Validation, launch, and support

• Plan and execute end-to-end validation including request/response mapping, callbacks, and reconciliation checks.
• Coordinate production launches ensuring readiness across Engineering, SRE, Compliance, and Support.
• Provide L3 support, investigate incidents, and resolve configuration-related issues.

Observability, processes, and ownership

• Analyse logs and transactions using observability tools to ensure configuration stability.
• Define monitoring dashboards and alerts for approval rates, errors, and provider performance.
• Maintain documentation, workflows, and act as subject-matter expert for Payment Gateway configuration.

What makes you a GR8 fit:

Must-have

• Minimum 2+ years of experience in payment integrations configurations or similar roles.
• Experience in configurations, QA, or Business Analysis within payments or fintech.
• Strong understanding of JSON and XML with ability to configure payloads and provider schemas.
• Hands-on experience with REST clients and API contract validation.
• Working knowledge of SQL/PostgreSQL for data validation and diagnostics.
• Experience with webhooks/callbacks verification and troubleshooting.
• Experience with Git/GitLab for configuration versioning and change control.
• Basic understanding of CI/CD processes.
• Solid understanding of payment flows including authorization, capture, settlement, refund, and void.
• Knowledge of 3DS/SCA flows and MID management.
• Awareness of compliance and risk controls such as KYC, AML, and fraud rules.
• Practical experience with Postman or similar REST tools, JIRA, Confluence, manual testing, and log analysis tools.
• Strong sense of ownership, ability to manage multiple tasks, and understanding of SDLC processes.

Nice-to-have

• Experience in iGaming industry.

In this role, you’ll be responsible for developing microservices in a distributed deployment environment with an emphasis on containerisation with Docker and K8S. You won’t just be writing simple CRUD applications, but instead will be working on the core logic of complex systems that are accessed millions of times a day. We wrote our system from scratch about 3 years ago, so you’ll be working with the latest technology and won’t have to worry about decades old legacy code.A willingness to work in Springboot is fine - as long as you are willing to learn and have demonstrable experience in an object-oriented programming language.

• Language: Java 17Frameworks: Spring Boot (Tomcat, Netty), Spring Data, Spring Cloud
• Architecture: Microservices, REST API, Message Queues
• Database: MySQL, MyBatis, ShardingSphere, MongoDB
• Caching: Redis (AWS ElastiCache), ElasticSearch
• Message Queue: RocketMQCloud: Docker, Kubernetes, AWS
• Monitoring: Grafana, Prometheus, Loki, Tempo, AWS CloudWatch 

• Sporty is a remote first company in pursuit of sustainability
• A competitive salary + individual performance based bonuses every quarter
• 28 days paid annual leave
• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities

Interview Process

• Remote video screening with our Talent Acquisition Team
• Offline Take home assignment
• Remote video interview with Team Members (60 Mins)
• Final discussion with the hiring manager (60 mins)

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

The Financial Institutions Team

The Financial Institutions Team at OpenZeppelin drives the adoption of security solutions for financial institutions moving onchain. As tokenization and digital assets gain momentum, we partner with the world’s largest institutions with industry-leading security audits and battle-tested open-source smart contract libraries.

Our mission is to generate revenue through best-on-class security services while building innovative solutions for a rapidly evolving market. We operate cross-functionally with Pre-Sales, Partnerships, Ecosystem, Project Delivery, and Legal to ensure a seamless go-to-market strategy and flawless execution.

What you'll be doing

As our first dedicated Institutional Sales Lead for the APAC market, you will be instrumental in executing our go-to-market strategy - from outbound prospecting to deal closure - while laying the foundation for a scalable sales organization. Your responsibilities will include:

• Managing the full sales cycle with financial institutions, from lead generation and prospecting to contract negotiation and deal closure.
• Leading discovery conversations with key stakeholders - including C-suite executives and internal Solution Architects - to surface client needs and compellingly articulate OpenZeppelin's value proposition.
• Applying a consultative, solution-selling approach to diagnose complex institutional challenges and map them to tailored OpenZeppelin security offerings that demonstrate clear business value.
• Driving revenue growth in the region by consistently meeting and exceeding your sales targets.
• Identifying strategic partnerships in your region to generate qualified leads and accelerate deal velocity, then handing off to our Partnerships team at the right moment.
• Staying ahead of rapidly evolving market trends and competitive dynamics to proactively shape outreach and positioning.
• Representing OpenZeppelin at key APAC and global industry events, conferences, and trade shows to build relationships and uncover new business opportunities.
• Maintaining accurate pipeline forecasts, tracking performance metrics, and continuously refining your sales approach using data-driven insights.

You have

• 6+ years of experience in enterprise or institutional sales, with a proven track record of consistently exceeding revenue targets.
• Deep understanding of Web3, digital assets, and the tokenization landscape; hands-on experience in the crypto industry is a strong plus.
• Residency in the APAC time zones - Singapore/HK are preferred.
• Exceptional communication, negotiation, and relationship-building skills, with the gravitas to engage C-suite and senior decision-makers.
• A well-established network within the financial services or blockchain ecosystem, including founders, executives, and industry leaders.
• A data-driven mindset combined with the creativity and adaptability to thrive in a fast-moving, high-ambiguity environment.
• AI-native proficiency.
• Demonstrated success working in a remote-first, globally distributed team.
• Bachelor’s degree in business, finance, or a related field.
• Professional fluency in English and Mandarin (written and spoken).

Nice to have

• An existing network spanning TradFi asset managers, hedge funds, market makers, custodians, and financial intermediaries.
• Experience rapidly generating and testing new sales motions ("fail fast") and distilling learnings for both clients and internal stakeholders.
• Strong acumen in GTM engineering or AI-powered sales tooling.
• Technical background or familiarity with smart contract development, especially in Solidity.
• Fluency in Japanese, or Korean.

Logistics:

Our interview process takes place on Zoom and tends to consist of the following stages:

• Recruiter Interview (30-45 minutes)
• Hiring Manager Interview (45 minutes)
• Team Interview (30 minutes)
• Leadership Interview (30 minutes)
• Paid work trial (lasting up to 10 days)
• Reference checks

Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance.

CIQ is looking for a Technical Product Marketing Manager who brings technical depth to execute content, enablement, and programs that require genuine infrastructure expertise to succeed.

This role operates from established positioning and messaging to produce the assets that move technical buyers through the funnel and equip sales teams to win complex deals. You will own CIQ's technical content library and webinar program, build the sales enablement collateral that reps and SEs actually use, and provide the competitive intelligence that sharpens how we sell. You will work closely with product management, engineering, and sales to stay current on the product and close the gap between what CIQ builds and what the market understands about it.

Position Summary

Technical Content

• Write and produce technical content across formats that practitioner audiences (developers, sysadmins, and infrastructure architects) actually read and trust: solution briefs, whitepapers, technical blogs, benchmark writeups, and data sheets.
• Partner with engineering and product to surface technically rich stories (benchmark results, architecture decisions, integration patterns, customer outcomes) and turn them into content that supports buying decisions.
• Apply established messaging and positioning consistently across all assets, maintaining accuracy and discipline across every format.
• Manage production volume and editorial calendar in coordination with the broader marketing team.

Webinar Program

• Own CIQ's webinar program end-to-end: strategy, calendar, production, promotion coordination, and performance tracking.
• Run a recurring cadence of webinars that support product launches, pipeline generation, and customer education, built around subject-matter experts and executives.
• Produce technical video content for YouTube and social distribution, including product demos, explainers, and launch assets.
• Track and report on attendance, engagement, and conversion, and use the data to improve program performance over time.

Technical Sales Enablement

• Build and maintain the technical collateral that equips sales and sales engineering to run evaluations and win competitive deals: battle cards, technical comparison guides, objection-handling frameworks, demo scripts, and proof-of-concept guides.
• Identify enablement gaps in partnership with sales leadership and sales engineering, and prioritize collateral that directly supports pipeline.
• Support RFP and RFI responses with accurate, current technical content.
• Keep enablement materials current as the product evolves and the competitive landscape shifts.

Technical Competitive Intelligence

• Monitor competitor products, positioning, announcements, and community activity across the Enterprise Linux, HPC, and AI infrastructure landscape.
• Produce and maintain competitive battle cards and technical comparison guides that help sales teams navigate contested deals.
• Provide regular competitive updates to sales, marketing, and product teams with clear, actionable takeaways.

Needed to Succeed 

Required

• Hands-on knowledge of Linux: distributions, package management, system administration, and the Enterprise Linux landscape. You can read a technical spec, spot a weak benchmark claim, and write content that earns credibility with practitioners.
• Proven track record producing technical content: solution briefs, whitepapers, technical blogs, or data sheets for developer and infrastructure audiences.
• Experience building technical sales enablement materials in close partnership with sales and sales engineering teams.
• Strong written communication skills. You write clearly, precisely, and without filler.
• Ability to work cross-functionally with product management, engineering, and sales in a fast-moving environment.

Strongly Preferred

• Familiarity with HPC, AI/ML infrastructure, Kubernetes, or hybrid cloud environments.
• Experience with competitive intelligence in the Linux or open source ecosystem.
• Experience coordinating or producing webinar programs, including technical demos and product launches.
• Background engaging with open source communities: Rocky Linux, CentOS, Fedora, or similar projects.

EXPERIENCE AND EDUCATION

• 3 to 6 years of experience in technical marketing, technical content, or product marketing in the Linux, open source, or enterprise infrastructure software space.
• Demonstrated ability to produce high-quality technical content for practitioner audiences with limited editorial oversight.
• Proven track record supporting sales teams with technical collateral that gets used.
• No specific degree required. A strong portfolio and demonstrable technical fluency matter more than credentials.

We’re looking for a Product Manager, Growth & Analytics to join the Beeper team. You’ll own product execution for our growth initiatives, working directly with Beeper’s leadership team to figure out what makes users stick, what blocks them, and what makes them pay … and then do something about it.

Your instinct is to scope before you build, measure after you ship, and make sure every product has a clear answer at the end. You’re not the kind of PM who waits for someone else to pull the data. You write your own SQL, build your own dashboards, and use what you find to make better decisions. That analytical depth is what sets you apart.

In this role you will:

• Own the product process for growth. Specs, user stories, success criteria, experiment tracking: you keep it tight so engineering isn’t guessing at scope and leadership isn’t guessing at outcomes.
• Run experiments end-to-end. Hypothesis, spec, instrumentation, launch, results. You close the loop every time.
• Build and maintain the dashboards leadership relies on. Activation, retention, conversion, engagement: the numbers the team checks every week come from you.
• Investigate when metrics move. When activation drops or retention shifts, you’re the person who figures out why and what to do about it.
• Work with engineering and support to validate problems and confirm whether what we shipped actually worked.
• Keep product documentation current. Feature specs, release notes, internal reference docs: the stuff that keeps a distributed team aligned.

You’ll do well in this role if you:

• Have four to six years in product management, growth, or a closely related role where you owned product execution.
• Have strong SQL skills (CTEs, window functions, cohort analysis, funnel queries). This is a hard requirement, not a nice-to-have.
• Have experience with a cloud data warehouse and can build dashboards and recurring queries.
• Can write a spec that engineering builds against and a data summary that leadership makes decisions with.
• Have run experiments and know the difference between shipping a feature and learning something.

It will help if you:

• Have experience with experiment design and A/B testing frameworks.
• Have worked on a messaging, social, or consumer product.
• Are familiar with subscription or freemium business models.
• Understand basic statistical methods enough to know when a result is meaningful and when you’re fooling yourself with correlation.
• Are comfortable working with imperfect data when instrumentation isn’t clean.

Bonus points if you’ve worked on a distributed team or at a startup where you had to be scrappy and self-directed. For this role, overlap with North American time zones (Eastern preferred) is important, so you can work closely with the leadership team. This is a mid-level IC role with high-ownership expectations: the leadership team will rely on your work to know whether our strategy is working.

Compensation and Benefits

Salary range: $120,000-$190,000 USD.  Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI

Job Summary

We are seeking a highly skilled Senior Azure Infrastructure Engineer to design, implement, and manage secure, scalable, and resilient Azure cloud environments. This role has a strong focus on Disaster Recovery (DR) and business continuity for critical workloads.

You will lead the design and execution of DR strategies, ensuring alignment with enterprise standards and industry best practices. The ideal candidate brings deep Azure expertise, strong automation skills, and a commitment to operational excellence.

Key Responsibilities

Azure Infrastructure & Cloud Engineering

• Design and implement Azure infrastructure solutions including compute, storage, networking, and security
• Lead Azure Landing Zone design and implementation aligned with enterprise architecture
• Optimize infrastructure for performance, availability, scalability, and cost
• Ensure alignment with Microsoft Well-Architected Framework

Disaster Recovery & Business Continuity

• Architect and implement DR solutions using Azure Site Recovery (ASR) and Azure Backup
• Define and manage RTO/RPO objectives, failover/failback strategies, and DR test plans
• Configure cross-region replication and traffic routing using Azure Traffic Manager and Front Door
• Automate DR processes, runbooks, and recovery workflows
• Conduct DR drills and continuously improve recovery readiness

Infrastructure as Code & Automation

• Develop and maintain Infrastructure as Code (IaC) using Bicep, ARM templates, and Terraform
• Automate deployments and operations using PowerShell scripting, Azure CLI, and DevOps pipelines
• Collaborate with DevOps teams to implement CI/CD pipelines and environment automation

Security, Compliance & Governance

• Implement governance using Azure Policy, Blueprints, and RBAC
• Ensure compliance with regulatory standards and security best practices
• Manage identity and access using Azure AD, MFA, and hybrid identity solutions
• Perform security audits and vulnerability assessments

Monitoring & Operational Excellence

• Implement monitoring and alerting using Azure Monitor and Log Analytics
• Lead incident response, troubleshooting, and Root Cause Analysis (RCA)
• Participate in on-call rotations and provide escalation support during critical incidents
• Maintain documentation, runbooks, and knowledge base

Mandatory Skills

• Azure Core Infrastructure (Landing Zone design & implementation)
• Disaster Recovery using Azure Site Recovery (ASR)
• Infrastructure as Code (IaC): Bicep, ARM, Terraform
• PowerShell scripting
• Strong experience in Azure networking, security, and monitoring

Required Qualifications

Experience

• 5+ years of experience in Azure infrastructure engineering
• Minimum 2+ years focused on Disaster Recovery / ASR solutions

Education

Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)

Certifications

• CJIS Certification (mandatory; must obtain if not already certified)
• Microsoft Certified: Azure Solutions Architect Expert (preferred)

Preferred Skills

• Experience with hybrid cloud DR (on-premises to Azure)
• Hands-on with Azure DevOps and CI/CD pipelines
• Experience with Azure Backup, Traffic Manager, Front Door
• Knowledge of automation accounts and observability tools

Soft Skills

• Strong problem-solving and troubleshooting skills
• Excellent communication and documentation abilities
• Ability to work independently and in a global team environment
• Proactive mindset with focus on reliability and security

#LI-US1

SUMMARY: Leads the evolution from traditional web analytics to an insight-driven approach that connects customer behavior to business action. This role is the bridge between analyst reporting and product management. The individual ensures Therapeutic Area (TA) and Direct-to-Consumer (DTC) Product Managers have the consumer intelligence needed to make better decisions faster, shifting the team from reactive reporting to proactive web experience design.  

HIERARCHY: Practice Area Manager – Agency Services 

PRIMARY DUTIES: 

• Turn Data into Story: Synthesize behavioral, journey, and performance data into clear, actionable insights; build narratives connecting site activity to consumer challenges and business outcomes; deliver recurring, tailored insight packages to stakeholders.  
• Own the Customer Journey: Map and analyze end-to-end digital experiences to identify friction, drop-off points, and unmet needs; maintain a portfolio-level experience health dashboard.  
• Drive Action & Optimization: Partner with product, marketing, UX, and engineering to prioritize improvements; lead test-and-learn strategies (A/B testing, personalization); measure the impact of post-launch changes.  
• Champion the Customer Voice: Integrate Voice of Customer (VoC), behavioral analytics, and qualitative insights into a unified understanding; proactively surface insights to DTC Product Managers.  
• Influence Strategy: Advocate for customer-first thinking; make complex data accessible for leadership; apply industry trends and competitive benchmarks to elevate capabilities.  

COMPETENCY: 

• Digital analytics and journey analysis  
• Storytelling and executive communication  
• Experimentation and optimization frameworks  
• Cross-functional leadership  
• Customer-centric thinking  

REQUIRED EDUCATION: Bachelor’s degree in Marketing Analytics, Digital Marketing, Data Science, Human-Computer Interaction (HCI), or a related field.  

EXPERIENCE: 

• 5+ years in digital analytics, consumer experience insights, or a similar insights-to-action role.  
• Hands-on proficiency with GA4 and Adobe CJA (custom explorations, segments, attribution analysis).  
• Experience with Medallia heatmaps/surveys or comparable VoC platforms.  
• Demonstrated ability to deliver prioritized, actionable recommendations.  
• Proven skill communicating complex findings to non-technical stakeholders.  
• Strong understanding of web UX, journey mapping, and conversion optimization.  

LANGUAGE SKILLS: Proficient in English and communication 

QUALIFICATIONS: 

• Additional Preferences: Pharmaceutical/healthcare digital experience (including regulated content review), familiarity with Adobe Target/AEP, experience with visualization tools (Power BI, Tableau, Looker), knowledge of SEO analytics, familiarity with Agile/SAFe frameworks, and understanding of CMS platforms (Adobe AEM).  

PHYSICAL DEMANDS: REMOTE. Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools. Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.  

WORK ENVIRONMENT: Remote  

EXPECTED HOURS OF WORK: Monday-Friday, Standard Business Hours  (CST/EST)

TRAVEL: potential for occasional/once a year for a conference.  

ADA Statement 

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

EEO/AA Statement 

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.  

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

People Strategy & Enablement (PS&E) bridges the gap between strategy and impact. We create clarity and momentum for People initiatives, partnering cross-functionally to design and run scalable programs and products that improve decisions, reduce friction, and support sustainable growth. By enabling operational excellence and alignment, we ensure the People team can move faster and with confidence.

Our work spans five core areas: strategic planning and roadmap prioritization to ensure the People team focuses on the highest-value initiatives; pillar management to track health, risks, and progress of strategic initiatives with transparency and accountability; project management to provide the discipline and structure required to move initiatives across the finish line — from inception through delivery; design readiness and change management to prepare the organization to adopt and sustain new programs; and People operating rhythms to organize and facilitate planning cadences and forums that keep the organization aligned and moving.

The role

This is not a typical project management role. As Project Manager for People Operations Intake & Portfolio, you will own the systems, processes, and judgment layer that determines what the Partners, Operations & Insights (POI) organization works on — and in what order. You will be the connective tissue between the People team's ambitions and POI's capacity, serving as the first point of contact for all work requests flowing into POI's four core teams: People Solutions, People Data Analytics & Research (PDAR), People Partners, and Employee Relations & HR Compliance.

You will build and run Stripe's POI intake and prioritization process end-to-end — from designing the intake experience for requestors, to triaging and evaluating incoming Jira tickets, to facilitating prioritization conversations with POI and People team leaders. As this function matures, you will expand into a broader portfolio intelligence role: the key strategic partner to all People team requestors, ensuring that the organization's most limited resource — team capacity — is always directed at the highest-priority work.

Critically, you will also build an AI agent to power and scale this work. You will design, iterate on, and deploy an intelligent intake assistant that helps with automated scoping, duplicate request detection, time commitment estimation, resourcing recommendations, and prioritization guidance — upleveling the quality of every intake interaction across the org.

What you'll do

• Own and operate the POI intake process end-to-end. Manage the Jira-based intake system, ensuring all incoming requests are triaged promptly, routed correctly, and tracked through their full lifecycle from submission to delivery.
• Serve as the primary intake partner for People team requestors. Act as a knowledgeable, approachable first point of contact who helps teams scope and frame requests well, setting clear expectations on timelines, effort, and likelihood of prioritization.
• Facilitate regular intake and portfolio cadences. Set cadence for POI Intake reviews, backlog grooming, and  full roadmap reviews.
• Identify systemic patterns and surface insights to leadership. Synthesize trends across intake submissions to proactively flag capacity constraints, recurring themes, capability gaps, and emerging risks before they become blockers..
• Apply strategic judgment to prioritize the POI portfolio. Evaluate incoming tickets against People team SOKRs, the 3-Year Plan (3YP), and establish prioritization frameworks.
• Build and maintain portfolio visibility and capacity reporting. Develop dashboards and reporting that give POI leadership and People team stakeholders real-time insight into resource allocation, queue depth, and roadmap health. Participate in quarterly business reviews and annual planning cycles.
• Design, build, and continuously improve an AI agent for intake. Create an intelligent agent that automates and enhances the intake experience, that ultimately can be deployed to reduce time-to-decision and improve requestor experience at scale.
• Continuously improve the intake experience. Build and maintain requestor-facing documentation, submission guides, communication templates, and onboarding materials that reduce friction and improve ticket quality at submission.
• Partner with POI leaders and People team leaders on resourcing and prioritization conversations. Prepare and present portfolio data and recommendations to senior stakeholders, facilitating trade-off discussions with rigor, objectivity, and a clear point of view.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, we encourage you to apply. Preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience in project management, business operations, strategy, or consulting with experience navigating complex, matrixed organizations and managing competing priorities.
• Demonstrated experience designing, building, or significantly improving an intake, triage, or portfolio management process for a delivery team or operations function.
• Strong analytical and systems-thinking skills. Able to evaluate competing requests against strategic frameworks, make well-reasoned prioritization recommendations, and communicate trade-offs clearly to senior stakeholders.
• Proficiency in Jira or equivalent ticketing/project management tools. Comfortable with workflow configuration, ticket lifecycle management, capacity planning, and reporting.
• Proven experience using AI tools (LLMs, AI agents, or automation platforms) to streamline workflows, build lightweight productivity solutions, or automate repetitive operational tasks.
• Excellent written and verbal communication skills. Able to translate ambiguous, incomplete requests into clear, actionable project briefs and present complex portfolio data accessibly to both technical and non-technical stakeholders.
• Proven ability to manage relationships with senior stakeholders (directors, VPs), including setting expectations, navigating pushback, and facilitating alignment conversations with confidence.
• Comfort operating in ambiguous environments where the work is not always well-defined. Able to independently identify the right approach and establish meaningful success metrics.
• Collaborative, low-ego working style. Able to operate as a strategic partner and trusted advisor rather than a decision-maker, earning credibility through rigor and good judgment.
• At least 2 years of experience working within or closely alongside an HR, People, or equivalent internal operations team.

Preferred qualifications

• Hands-on experience building AI agents or automation workflows using no-code/low-code tooling.
• Experience with prompt engineering, RAG (retrieval-augmented generation) concepts, or designing human-in-the-loop workflows for AI-assisted processes.
• Background in portfolio management, demand management, or capacity planning, including experience with prioritization frameworks (RICE, WSJF, OKR-alignment scoring, or similar).
• Experience with change management frameworks (e.g., Prosci ADKAR® Model) and designing adoption strategies for new processes or tooling.
• Familiarity with HR systems (e.g., Workday, Greenhouse, Retool) and People team workflows.
• Experience building portfolio dashboards or capacity reports using tools like Tableau, Looker, Google Sheets, or similar.
• Experience building and deploying process documentation, requestor-facing guides, or enablement materials that improve submission quality and reduce intake friction.
• Familiarity with data privacy and compliance considerations relevant to employee data, particularly in the context of AI tools and automated workflows.
• Experience using AI tools to increase personal and team productivity.
• Advanced proficiency in Google Workspace (Sheets, Docs, Slides) and Mac OS.

Sr. Technical Product Manager – Integrations & Platform

Trivelta is building a SaaS platform equipping sportsbook and casino providers to launch and run their gaming platforms. A big part of that work happens at the seams where our systems meet external providers, partners, and services. We are looking for a Technical Product Manager who enjoys working in those seams and making them invisible to everyone else.

This role sits close to engineering and owns the product layer for one of our integration-heavy domains such as KYC, payments, crypto, and authentication. The exact focus will depend on your strengths and where we need you most.

What will not change is that this is a hands-on, technically grounded product role with real ownership.

What You Will Be Responsible For

You will own the product definition and day-to-day execution for a set of integrations that are business-critical and technically non-trivial.

That includes:

• Working directly with engineers across multiple time zones to define, prioritize, and deliver integration work
• Turning technical requirements such as APIs, data contracts, and edge cases into clear product specs and acceptance criteria
• Acting as the main product interface toward third-party partners by explaining our requirements, validating theirs, and keeping everyone aligned
• Coordinating testing and validation across multiple environments including dev, staging, and production, as well as across devices
• Making sure integrations behave correctly not just on paper, but in real-world conditions

You will spend a lot of time in the details such as logs, payloads, test accounts, and configuration flags, and that is by design.

How You Will Work

This is not a write-a-PRD-and-move-on role.

You will be:

• Deeply embedded with development teams during implementation
• Involved in release planning and go-live readiness
• Hands-on with QA, regression testing, and issue triage
• Proactive about identifying gaps, inconsistencies, and edge cases before they become production problems

You do not need to code, but you do need to understand what is being built well enough to ask good questions and catch problems early.

What We Are Looking For

• At least 2+ years of experience as a Technical Product Manager or similar role working closely with engineering
• Proven track record of taking initiative and thriving in fast-paced environments
• Comfortable refining loose requirements into a clear technical spec and translating between technical and non-technical audiences
• Passionate about your craft and committed to delivering exceptional results
• Strong technical literacy and comfort discussing APIs, authentication flows, data formats, and system behavior
• Experience collaborating with developers across time zones and cultures
• Extremely detail-oriented, especially when it comes to testing and validation
• Comfortable working with external business partners on technical topics
• Business-level English proficiency is required.

Nice to have, but not required:

• Experience with integrations payment providers, KYC, identity, or authentication
• Background in fintech or other highly regulated environments
• Experience supporting products that operate across multiple international markets or jurisdictions

Why This Role Matters

Integrations are often where platforms succeed or fail. When they work well, nobody notices. When they do not, everything breaks.

This role exists to make sure things work well.

You will have meaningful ownership, close collaboration with strong engineers, and the opportunity to influence how our platform scales as we add partners, markets, and products.

Reporting & Team

You will report into the Head of Product and work day-to-day with engineering, QA, and external partners. The scope may evolve over time, but the expectation of ownership and technical depth will not.

Senior Product Manager – Casino Aggregator

Trivelta is building a SaaS platform equipping sportsbook and casino providers to launch and run their gaming platforms. A core part of that offering is our casino aggregation layer, which connects operators to a wide range of RNG and live casino game providers and gives them the tools to manage how those games are surfaced to end users.

We are looking for a Senior Product Manager to own and evolve this domain end to end - from prioritizing and delivering new casino provider integrations, to building the configuration and management capabilities operators rely on to control their casino offering.

This role sits close to engineering and owns the product layer for our casino aggregator and games platform. Over time, this domain is expected to mature into a standalone product offering sold independently of the broader Trivelta platform.

What You Will Be Responsible For

You will own the product definition and day-to-day execution for Trivelta’s casino aggregation and games platform, spanning both external integrations and internal operator-facing tooling.

That includes:

• Owning prioritization across a large and growing set of casino RNG and live game providers
• Leading integrations end to end, from initial technical discovery through implementation, validation testing, and production launch
• Working directly with engineers across multiple time zones to define, prioritize, and deliver casino integration and platform work
• Acting as the primary product interface with external casino game providers, aligning on requirements, integration approaches, and timelines
• Partnering closely with internal stakeholders to build front-end configuration and management capabilities used by operators to control game availability, settings, and presentation
• Coordinating testing and validation across providers, environments, and devices to ensure games behave correctly in real-world conditions
• Laying the groundwork for this domain to evolve into a standalone product, including roadmap ownership and product-market fit discovery

You will spend meaningful time in the details - integration specs, test accounts, configuration models, provider constraints, and operational edge cases - and that is by design.

How You Will Work

This is not a high-level strategy-only role.

You will be:

• Deeply embedded with development teams during implementation
• Involved in release planning, go-live readiness, and provider launches
• Hands-on with QA, regression testing, and issue triage across multiple game providers
• Proactive about identifying gaps, inconsistencies, and scalability risks as the number of integrations grows
• Working closely with internal and external partners to keep delivery moving and expectations aligned

You do not need to code, but you do need to understand how integrations, systems, and configurations work well enough to guide tradeoffs, ask good questions, and prevent issues before they reach production.

What We Are Looking For

• At least 2+ years of experience as a Product Manager (or equivalent) working closely with engineering teams
• Proven track record of taking initiative and thriving in fast-paced environments
• Comfortable refining loose requirements into a clear technical spec and translating between technical and non-technical audiences
• Passionate about your craft and committed to delivering exceptional results
• Experience owning complex, integration-heavy product domains
• Solid technical literacy, with comfort discussing APIs, data flows, environments, and testing strategies
• Strong organizational and prioritization skills across many parallel initiatives
• Comfortable working with external business partners on technical topics
• Demonstrated ownership over a product roadmap and its execution
• Business-level English proficiency is required.
  
  

Nice to have, but not required:

• Experience launching and scaling a standalone SaaS product
• Exposure to product marketing, go-to-market planning, or PMF discovery
• Experience operating in regulated or multi-jurisdiction environments

Why This Role Matters

Casino aggregation is a core value driver for operators. The breadth, quality, and reliability of available games directly impact operator success and end-user experience.

This role exists to ensure that Trivelta’s casino offering scales in a way that is reliable, flexible, and commercially compelling - both as part of our broader platform and as a future standalone product.

You will have meaningful ownership, direct influence over a key revenue-driving domain, and the opportunity to shape how this product evolves as Trivelta grows.

Reporting & Team

You will report into the Head of Product and work day-to-day with engineering, QA, commercial stakeholders, and external casino game providers. The scope may evolve over time, but the expectation of ownership and hands-on execution will not.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.   

We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer Experience team is passionate about serving as the client’s voice and demonstrating the value of our product offerings. The main goals of the team are to foster product adoption and user satisfaction, assist with change management, capture and contextualize product feedback for our engineering and product teams, track issue resolution, explain new feature enhancements, drive renewals/expansions, and mitigate/prioritize any pain points before they become critical issues.   

This is a client-facing role, and you will be working with your clients regularly both in person and virtually. You will be involved in the full spectrum of post-implementation processes and client care. Much of your day to day will be spent learning about our customers’ unique needs and we expect you to absorb information and eventually demonstrate mastery of a client’s workflows and our product offerings. You will be the trusted advisor for the client and the company will lean on you to advocate for the customer's needs to ensure they are getting what they need to be successful.  

What you can expect to work on:  

• Advocate for the client to ensure their needs are being met.  

• Participating in pre-implementation activities to establish relationships and domain expertise early in the deployment process.  

• Performing post-implementation tasks, on-site with our clients, while working on a dynamic Customer Experience team.  

• Collaborating with the Customer Support, Account Management and Implementation teams to ensure a smooth post-implementation experience for our clients.  

• Working with our clients to learn and understand their current workflows.  

• Keep diligent records of all client meetings, tasks, and deliverables. 

• Seeking out and nurturing relationships with power-users and influencers within client sites. 

• Tracking user feedback to help influence the product roadmap and maintain communication with clients to resolve product issues. 

• Distributing and ensuring completion of client surveys and ultimately responsible for your clients NPS score. 

• Collaborate internally to solve complex problems and work on a diversity of tasks in a fast-paced environment. 

• Collaborating with first responders, which is a uniquely satisfying experience. 

• Helping to innovate and test new processes to improve efficiency as well as internal and external customer satisfaction.  

What we expect from you:  

• 5-10 years of account management, customer success, consulting, project management, and/or customer success experience. 

• Four-year university/college degree preferred. 

• Proven experience participating in a complex project from start to finish. 

• Knowing when to problem solve, either independently or by asking smart questions of your teammates. 

• Outstanding written and oral communication skills - you’ll often be writing materials that will go directly to our clients and will need to adjust internal jargon for external. 

• Detail oriented and the ability to document and track tasks. 

• Excitement about working with cross-functional teams in a matrix organization. 

• Ability to multitask and work on multiple projects concurrently. 

• Ability to travel up to 50-80% and comfort working directly from client sites. 

• Willingness to operate outside of assigned projects and pitch in wherever necessary. 

• Interest in working with a public sector client, such as law enforcement (LE), at the local, state, or federal level. 

• Comfortable working remotely. 

• Experience providing (while comfortable also receiving) feedback across levels of leadership and peers. 

• A change champion able to adapt to changing processes and needs while comfortable asking questions and creating dialog. 

What you can expect from us:   

• Mentorship from experienced Customer Experience team members.  

• Constant collaboration with numerous Mark43 teams, including Customer Support, Implementation, Product, Engineering, and Executive leadership.  

• Building mission critical and socially responsible software to enable first responders to better serve their communities.  

• A team that respects and embraces your ideas and expertise.  

• Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain. 

• A workplace dedicated to supporting and bettering public safety and government agencies. 

• An effort to balance autonomy and guidance. 

• The chance to participate in development opportunities, including through services like Udemy, from day one. 

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.

Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘RiskOps’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society.

Role Overview

As a Senior Product Manager – Distribution, you’ll spearhead the development of tools that enable insurers to manage and optimize their distribution channels effectively. Your focus will be on creating solutions that streamline agent onboarding, licensing, compensation, and performance tracking, while ensuring compliance across various jurisdictions. You’ll collaborate closely with engineering, design, and go-to-market teams to deliver products that meet the evolving needs of carriers, MGAs, and brokers.

What You’ll Be Doing

• Define and execute the product roadmap for distribution management, focusing on agent/broker onboarding, licensing, and compliance automation.
• Develop features that provide real-time access to agent and agency data, facilitating efficient service requests and status updates.
• Implement performance analytics tools to monitor producer effectiveness, enabling data-driven decisions for channel optimization.
• Design and manage commission structures and incentive programs, ensuring accurate and timely compensation for distribution partners.
• Ensure seamless integration with third-party systems, such as comparative raters and agency management platforms, to enhance operational efficiency.
• Stay abreast of regulatory changes and ensure the product remains compliant with state and federal insurance distribution laws.

Who We Hope You Are

• 5+ years of product management experience
• 3+ years of focus on insurance distribution.
• Strong understanding of P&C insurance distribution models, including captive agents, independent agents, brokers, and digital channels.
• Proven track record of delivering SaaS products that address complex regulatory requirements and integrate with existing insurance systems.
• Excellent communication skills, with the ability to translate technical concepts into clear business value propositions.
• Experience working in cross-functional teams, collaborating with engineering, design, legal, and sales departments.
• A BA/BS degree in business, computer science, engineering, or a related field is required.
• Preferred: MBA or MS in Technology Management, Data & Analytics, or Insurance Management or other insurance related fields.
• Ability to travel to East Coast roughly 20% of the time or based on product spike timing

$170,000 - $200,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package also includes stock options, bonus, benefits and additional perks. 

Here at Federato, your capabilities are important, but culture fit is quintessential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you! 

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai

Are you passionate about turning data into revenue? Do you love the challenge of balancing performance, efficiency, and monetization across a growing media ecosystem — and leveraging the latest AI tools to do it better and faster?

Rockbot is seeking a Sales and Advertising Analyst to join one of our fastest-growing divisions — Advertising. This is a newly created role designed to support the continued expansion of our programmatic and direct-sold business as well as analyze and identify new growth opportunities. You won't just be stepping into an existing seat — you'll help shape how yield and supply strategy evolves as we scale, including how we harness AI to unlock smarter optimization, sharper forecasting, and more efficient operations across our inventory.

In this role, you will lead yield and supply strategy, performance analysis, venue and vertical growth, and monetization optimization across our Digital Out of Home (DOOH) and Connected TV (CTV) inventory. You'll drive improvements in fill rates, pacing, pricing strategy, business development, and delivery efficiency — applying AI-powered tools and workflows to identify new or underutilized pockets of inventory and unlock incremental revenue at scale.

As a key partner in scaling Rockbot's advertising business, you'll bring strong analytical rigor, deep programmatic expertise, data evaluation and analysis, fluency with modern AI tooling, and a builder's mindset toward evolving our yield systems and processes.

We're looking for someone energized not only by the work itself, but by the opportunity to make a measurable impact within a stellar, high-performing team. You'll collaborate closely with Sales, Product, Engineering, Marketing, and Data to uncover insights, drive optimization, and help shape the future of out-of-home media.

You Will:

• Own yield strategy and fill analysis across Rockbot's advertising inventory, balancing campaigns, CPM performance, and partner goals.
• Monitor impression delivery, pacing, and budget utilization across programmatic and direct campaigns.
• Identify key areas for supply optimization, delivering vertical, regional, and seasonal insights to the programmatic and direct sales teams.
• Forecast new revenue opportunities through supply data analysis, focusing on venue and vertical growth and expansion. 
• Develop and maintain dashboards and reporting systems that surface revenue trends, anomalies, and growth opportunities — leveraging AI-assisted tools to accelerate insight generation and anomaly detection.
• Leverage LLMs and generative AI to streamline operational workflows, synthesize performance data, and surface actionable recommendations faster.
• Apply AI-driven approaches to pricing optimization and yield modeling, helping Rockbot stay ahead of demand patterns and market shifts.
• Partner with Product and Engineering to evaluate ad serving logic, targeting performance, and delivery efficiency.
• Audit and refine transparency and compliance files (ads.txt, sellers.json, s-chain) to ensure monetization integrity.
• Support pricing strategy, packaging, and forecasting for new advertising products and launches.
• Identify operational bottlenecks and implement process improvements — including AI-enabled automation — that drive scalable yield performance.
• Collaborate across commercial and technical teams to ensure advertising execution aligns with broader business goals.

You Have:

• 5–8 years of experience in yield management, data evaluation/analysis, ad operations, revenue strategy, or ad tech analytics.
• Deep fluency in media math — impressions, CPMs, pacing, budgets, forecasting, and delivery mechanics.
• Expertise in aggregating and analyzing data into actionable insights for cross-departmental applications. 
• Strong understanding of the programmatic ecosystem, including DSPs, SSPs, ad servers, and supply-side optimization.
• Experience working with DOOH, CTV, or multi-channel media inventory (bonus if both).
• Hands-on experience using AI tools — including LLMs or gen AI platforms — to enhance reporting, streamline workflows, or accelerate operational decision-making.
• Familiarity with AI-driven yield or pricing optimization concepts, with a curiosity to push further as the tooling evolves.
• Proficiency in Excel and BI tools such as Looker, Tableau, or similar platforms.
• Comfortability in crafting and articulating the data story at all levels of the company. 
• Extensive real-world experience developing and refining advanced AI prompts. 
• Exceptional communication skills — you can translate complex performance data into clear recommendations and action.
• A high-horsepower, proactive mindset with a bias toward continuous improvement and operational excellence.

About Rockbot:

Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable.

From independent local businesses to large national brands — across nearly every industry, including restaurants, bars, retailers, and more — Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com.

Compensation:

Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

The base compensation band for this role is $95K to $120K, plus equity and benefits for all team members.

Our Values

Accountability: We hold ourselves and those around us accountable. Admit mistakes, learn from them, share information and take ownership.

Curiosity: Test your beliefs proportional to impact, get feedback from others and be proactive. Learn new things. Have a growth mindset and evolve.

Empathy: We all have the ability to understand one another. Let's be better together by practicing empathy and understanding for one another.

Drive: We pursue our mission with relentless tenacity, passion, and positivity.

Ingenuity: We use innovation and imagination to solve tough challenges. We ask why and how quite a bit! We do our best to collaborate to come up with solutions.

Integrity: We trust you to do the right thing and act with integrity and Rockbot core values in mind. We're a team working toward a collective goal.

Rockbot is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team — which includes individuals with different backgrounds, abilities, identities and experiences.

Hours & location

🌎 We hire almost anywhere in the world and we don’t have a location requirement for this role. However, the expected working hours for this position is 9:00am - 5:00pm EST.

Why this job is exciting 

As part of the Technical Success organization, Support Engineering  is at the forefront of the customer experience. Our customers simply wouldn’t be successful, happy, long term customers without the important work this team does! Support Engineering exists to not only resolve technical issues but educate our customers by answering reactive questions, and by importantly identifying improvements we can make to help improve the product. Our customers are developers and we help them throughout their customer journey. 

📅 Within one month you will…

• Learn about our product, our value propositions, our customers, our team, and our practices.
• Learn how Sourcegraph is deployed (e.g., Kubernetes, scaling, and more), product configuration and integrations, our code base, and common user needs.
• Meet for an initial chat with the teammates you will work with most
• Start working with customers to troubleshoot and solve reported issues (with lots of support and help from your team).

📅 Within three months you will…

• Work with customers to troubleshoot and solve reported issues
• Contribute to improving our product and handbook documentation

📅 Within six months you will…

• Observe trends causing issues for our customers and suggest remedies (for example, what consistent things happen that we can write tooling for...)
• Suggest (and take responsibility for) improvements for team onboarding and ongoing enablement, improving the customer experience, and/or improving the product

About you

You are curious and compassionate. You are a problem solver - you love the moment where you “figure it out”. You enjoy trying new technologies, breaking them and helping fix them. You want to be part of a technical organization while talking with customers.

• Profound curiosity to figure out why something works the way it does / to learn more
• Working experience with Unix/Linux and/or Bash
• Working experience with Kubernetes containerized solutions
• Working experience with code hosts such as GitHub, GitLab and BitBucket
• Strong understanding of databases, especially SQL 
• Compassion to meet our customers (who are all developers themselves) where they are, understand their issues, and be compelled to action
• Experience collaborating with cross-functional teams to solve difficult problems for customers
• Proficiency in communicating complex technical ideas and decisions to a variety of audiences (both technical and non-technical)
• Some experience using Large Language Models (LLMs) and AI tooling,  and how they work
• 2+ years experience in a similar role

Nice to have:

• Foundational knowledge of APIs and/or Git
• Foundational knowledge of cloud computing with AWS, GCP or Azure DevOps
• Experience writing code in Go or another language
• Basic knowledge of or experience with Perforce
• Basic understanding of AI tools and how developers use them

Level

📊 This job is an IC2. You can read more about our job leveling philosophy in our Handbook.

Compensation

💸 We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. You will have the flexibility to work and live anywhere in the world (unless specified otherwise in the job description), and we’ll never take your location or current/past salary information into account when determining your compensation.  As an open and transparent company that values equitable and competitive compensation for everyone, our compensation ranges are visible to every single Sourcegraph Teammate. To determine your salary, we use a number of market and data-driven salary sources and target the high-end of the range, ensuring that we’re always paying above market regardless of where you live in the world.  

💰 The compensation for this role is $84,800 USD base.

📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.

Interview process

👋 Introduction Stage - we have initial conversations to get to know you better…

• [30 min] Recruiter Screen 
• [45 min] Hiring Manager screen / Resume Deep Dive

🧑‍💻 Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team…

• [Async 1.5 hr] You complete a technical project and we share the results over email.
• [60 min] Technical knowledge/troubleshooting + collaboration/communication skills with an existing member of our Support Engineering team.  

🎉 Final Interview Stage - we move you to our final round, where you meet cross-functional partners and gain a better understanding of our business and values holistically…

• [30 min] Values interview
• [15 min] Leadership 
• We check references and conduct your background check

Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.

ServiceNow Practice Strategist -Telecom

Why Us 

NewRocket brings 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences. An Elite ServiceNow Partner and ServiceNow Global Partner Award Winner, the Company has completed over 3,000 projects across nine industry specializations. NewRocket Goes Beyond Workflows™ to help clients transform their enterprise into a place where employees flourish, customers thrive, and people matter. With thousands of ServiceNow certifications, NewRocket's business strategists take a holistic, strategic approach to optimize the ServiceNow platform and help clients solve industry-specific challenges.

NewRocket has been awarded the “2024 BEST Award”, “2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)”, “2023 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2023 ServiceNow Creator Workflow Partner of the Year”.   We are #GoingBeyond  

Our Approach to Work

At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams.

We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!

Come join our Crew!

The Role

As a ServiceNow Practice Strategist, you will be responsible for leading the successful delivery of ServiceNow solutions and services, for large client programs. The Practice Strategist is responsible for leading and mentoring a team of Software Engineers on projects and aligning project tasks to engineers’ skill set.  As a Solution Architect, you will be responsible for hosting workshops, architecting, designing, and implementing solutions on the ServiceNow platform. The Practice Strategist will provide technical pre-sales support and input regarding solutions, structure, and growth for complex professional services projects. The candidate will join an existing team working within the US and Canada.

Your Impact

• Assist Pre-Sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems
• Serve as primary technical point-of-contact for projects and as the face of the engineering team to the customer 
• Define, at an architectural and design level of detail, technical solutions aligned with the client’s business problems and ServiceNow Implementation Best Practices
• Write/estimate Stories, monitor engineers work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated
• Responsible for demos and delivery of additional documentation, proof of concepts, and knowledge transfer activities for project and crew members
• Work collaboratively with Project Manager to monitor for scope creep and resolve critical path technical issues, complex business processes, and escalations from customers
• Collaborate with Pre-sales and project managers to ensure solutions are not introducing unnecessary customization and minimize technical debt
• Draft and publish to company repository technical and process documentation.
• Prepare and facilitate customer workshops to capture and define customer’s requirements.
• Collaborate with Pre-Sales team and Delivery Organization on creating plans that drives results based on the customers’ requirements and budget
• Research industry impact and innovative opportunities to propose NewRocket product enhancements.
• Provide engineers with architectural blueprints/requirements for implementations

 Your Experience

• Deep understanding of Telecom systems, processes and industry standards and practices.
• 8-12 years’ experience at a SaaS, PaaS, or Enterprise Software Development Company.
• 3+ Years of ServiceNow Platform Experience with an in-depth understanding of ServiceNow architecture.
• Deep experience with TSM, TNI, ITSM, FSM on the ServiceNow Platform, experience with Order Management for Customer Service Management
• Passion in engineering science and technology. Applying principles, techniques, procedures, and equipment to the design and production of managed services.
• Collaboration with customers is something you love to do! Including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Strong problem-solving skills and the ability to simplify complex situations.
• Fundamental understanding of the CSM data model (Accounts, Contacts, Cases, Entitlements, etc.).
• Experience with documentation software (e.g., Microsoft Word, Excel, PowerPoint, Lucidchart).
• Adapts quickly in a fast-paced environment!
• Proven ability to consult as a key technical resource leading the development and delivery of ServiceNow solutions in client environments
• Knowledge of ITIL, minimum Foundation and/or CSDM, Common Service Data Model.
• Proficient in one of the following product lines: CSM, HR, ITBM, ITOM, Performance Analytics, SecOps, or Software Asset Mgmt.
• Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
• Experience implementing systems using the Agile/Scrum methodology

Education:

• BA/BS degree in Business Administration or technology related field preferred, or equivalent experience

Certifications:

• ServiceNow Certified System Administrator (CSA) desired.
• Certified Implementation Specialist (specific domain area) required, current or obtain within 6 months
• ServiceNow Micro-certs, nice to have!

This position may require occasional travel, both domestic and international, as part of the job responsibilities.

We Take Care of Our People  

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.us@newrocket.com.

An overview of this role

As the Director of Regional Sales for the Alps region, you’ll own the strategy and execution to grow GitLab’s presence across Switzerland and Austria. You’ll build and lead a high-performing Account Executive team, establish disciplined, data-informed sales processes, and stay close to the field by engaging directly with key accounts. Reporting to the VP of Sales, you’ll work across account management, customer success, marketing, product, engineering, and operations to deliver a consistent, high-quality experience for GitLab customers and expand our footprint. In this role, you’ll help shape GitLab’s go-to-market motion in the Alps region, drive new logo acquisition and expansion, and influence how we bring our open source and DevSecOps story to a broad range of customers while executing against ambitious bookings and ARR growth targets.

What you’ll do

• Lead the growth of GitLab’s business in the Alps region by building the regional sales plan, enforcing pipeline discipline, and driving day-to-day execution to meet quarterly bookings and ARR targets.
• Manage, coach, and develop a team of Account Executives, joining customer meetings and modeling consistent, high-activity, field-focused sales behavior.
• Drive new logo acquisition across a broad base of medium-sized businesses in the Alps region while shaping and executing a long-term strategy for larger, more complex accounts.
• Build GitLab’s reputation the Alps market by partnering with marketing, business development, and local networks to generate qualified pipeline and deepen market awareness.
• Establish clear operating rhythms, sales processes, and methodologies (such as MEDDPICC or similar) that create structure, accountability, and repeatability without sacrificing agility.
• Collaborate with regional sales leaders and cross-functional partners in account management, customer success, marketing, product, engineering, and operations to align coverage, share best practices, and ensure consistent execution.
• Develop and maintain executive-level relationships with key accounts, positioning GitLab as a strategic partner and uncovering expansion and renewal opportunities.
• Analyze pipeline, forecast, and performance data to identify gaps and opportunities, adjust regional plans to focus on the highest-impact activities, and represent the Alps business internally with clear insights on market trends and customer needs.

What you’ll bring

• Experience building and leading high-performing sales teams in a regional or multi-country context, with a focus on coaching, field engagement, and talent development.
• Ability to design and execute a regional go-to-market plan, including pipeline generation discipline, territory coverage, and structured deal execution.
• Familiarity with B2B software or technology sales and concepts related to open source and DevSecOps, with interest in deepening knowledge of GitLab’s platform.
• Skills in creating structure and clarity, setting expectations, and driving organized, data-informed sales processes, including the use of MEDDPICC or similar methodologies.
• Demonstrated strength in developing trusted relationships with senior customer stakeholders, including executive-level contacts, to support new business and expansion.
• Comfort operating in a dynamic, growth-focused, all-remote environment, acting as a self-directed “manager of one” and using Salesforce.com or similar CRM and marketing tools.
• Openness to collaborating across account management, customer success, marketing, product, engineering, and operations, with the ability to work effectively with distributed teams.
• Willingness to apply transferable leadership and sales skills from related markets or industries, even if direct Alps market experience differs, in alignment with GitLab’s inclusive hiring approach.

About the team

You’ll join a regional sales organization focused on growing GitLab’s presence across the Alps region, working closely with Account Executives and cross-functional partners in account management, customer success, marketing, product, engineering, and operations. The team is all-remote and collaborates asynchronously across time zones to build pipeline, manage complex sales cycles, and deliver consistent customer experiences. You’ll help shape how we organize coverage, implement disciplined sales processes, and bring structure to a high-growth region while staying aligned with global sales strategy and GitLab’s values of transparency, collaboration, and results.

#LI-BC2

An overview of this role

As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the customer success engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements.

This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager, and your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.

What you'll do

• Engage with customers via Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best-practice guidance.
• Partner with Customer Success Managers to go deep on GitLab use case implementation (for example: source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning).
• Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model (not dedicated to a single account)
• Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
• Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives
• Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
• Build and maintain specialty competency in one or more technologies aligned to GitLab's market focus through training, certification, and creating working examples for internal and customer use.
• Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.

What you'll bring

• Experience supporting one or more GitLab use cases (source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning) and enabling customers with practical, in-depth guidance.
• Proficiency with DevSecOps tools or adjacent highly technical tooling, with the ability to translate tool capabilities into customer outcomes.
• Technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
• Ability to communicate complex technical and organizational topics clearly in writing and live settings (Zoom calls, workshops, and presentations).
• Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
• Strong time management and prioritization skills, including the ability to juggle multiple customer engagements and cross-functional requests in a pooled model.
• Continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or creation of reusable examples; we welcome transferable experience from related roles and backgrounds.

About the team

We're a globally distributed customer success engineer (CSE) team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements.

This is a future opportunity that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you. We'll keep your information on file and reach out when a position becomes available that matches your skills and interests.

#LI-DNI

We are building a brand-new AI product and are looking for a technical Senior Product Manager to lead it from concept to market. This is a greenfield opportunity: you will define what the product is, who it serves, and how it works. A core part of this vision is leveraging Customer Data Platform (CDP) capabilities to unify merchant customer data and power intelligent, personalized messaging experiences at scale.

You will partner closely with machine learning engineers, prompt engineers, product designers, and product engineers — and you'll be expected to go deep technically, not just facilitate. You can read code, write SQL, interrogate data pipelines, and stress-test ML model outputs firsthand.

All positions at Postscript are fully remote.

Primary Duties

• Own the end-to-end product lifecycle for a new AI product, from discovery through launch and iteration
• Define product vision, strategy, and roadmap grounded in deep customer understanding, AI/ML feasibility, and ecommerce CDP architecture
• Architect and drive CDP strategy — including customer identity resolution, behavioral event ingestion, real-time profile unification, audience segmentation, and downstream activation — with enough technical depth to make meaningful build vs. buy decisions
• Define the data contracts and schema design governing how first- and zero-party data flows from Shopify storefronts into unified customer profiles, and how those profiles are consumed by AI models and automation systems
• Partner directly with MLE and prompt engineering to evaluate model capabilities, define evaluation harnesses, set guardrails, and co-design human-in-the-loop experiences — not just review specs, but participate in technical design reviews
• Partner with Engineering to design segmentation and activation frameworks that enable merchants to reach the right customer with the right message at the right moment, powered by real-time CDP data signals
• Design and run rapid experiments to validate hypotheses; define success metrics, instrument tracking, and analyze results yourself where possible
• Write rigorous product specs, success criteria, and evaluation frameworks for AI features — covering accuracy, latency, safety, and user trust
• Collaborate cross-functionally with engineering, design, CSMs, and leadership to ship and iterate
• Develop and maintain a deep competitive understanding of the AI and CDP landscape in ecommerce/SMS
• Serve as the internal and external evangelist for the AI product vision

What We'll Love About You

• 5+ years of product management experience, with 2+ years owning AI/ML-powered products in a hands-on technical capacity
• Strong technical foundation — you have an engineering, data science, or comparable background; you're comfortable in code reviews, data model discussions, and system design conversations
• Direct, hands-on experience with CDP architecture — you understand event streaming, identity graphs, audience segmentation pipelines, and real-time data activation, and can evaluate tradeoffs in how they're built
• Fluency with ecommerce data models: purchase history, browse behavior, LTV, churn signals, RFM segmentation, and how these signals feed personalization and predictive ML models
• Direct experience taking a product from zero-to-one; you've made foundational technical and architectural decisions, not just roadmap ones
• Experience in ecommerce SaaS, martech, or messaging platforms is highly preferred
• Deep technical fluency with AI/ML: you can discuss model architectures, prompt engineering, fine-tuning, evaluation metrics, and data pipelines as a peer — not just a stakeholder
• You write SQL, read Python, and can instrument your own analytics — you don't wait for a data analyst to answer your product questions
• Understanding of data privacy, consent, and compliance (TCPA, GDPR, CCPA) as they apply to CDP data collection, storage, and activation at scale
• Strong product intuition for when AI adds real value vs. when it doesn't — you are not an AI hype person, you are an AI pragmatist
• Demonstrated ability to ship fast, learn from data, and iterate — you prefer a working v1 over a perfect PRD
• Excellent written and verbal communication; you can translate complex technical concepts for merchants, CSMs, and executives without losing precision
• You have built something with AI tools — a prototype, a script, an internal tool. You don't just spec; you ship. Bonus if you can show us.

What You'll Love About Us

• Salary range of USD $150k–$206k base plus significant equity (we do not have geo-based salaries)
• High-growth startup — plenty of room for you to directly impact the company and grow your career
• Work from home (or wherever)
• Fun — we're passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

Job Description

At FlowFuse, the Technical Product Manager (TPM) bridges product strategy and technical execution. They turn complex technical challenges into measurable product outcomes, ensuring engineering delivers solutions that meet customer needs and quality standards.

This role blends technical depth and product acumen. The TPM dives into architecture, weighs trade-offs, and uses data to guide decisions on debt, scalability, and performance.

The Technical Product Manager reports to the Director of Product and is primarily responsible for:

• Bridging strategy and execution: Translate product strategy into clear, measurable technical outcomes and objectives.
• Defining requirements: Partner with engineering to balance user needs, feasibility, and business impact.
• Delivering outcomes: Set success metrics/KPIs, measure progress, and connect decisions to results.

Core Tasks and Responsibilities:

• Own metrics: Define, track, and report adoption, performance, reliability, and business impact.
• Plan sprints and releases: Align roadmap, priorities, debt, and infrastructure with product strategy.
• Shape specs/architecture: Co-create technical specs and provide architectural input.
• Translate across teams: Bridge product, engineering, sales, and customer success.
• Prioritize with data: Use usage data, customer feedback, and capacity signals.
• Assess feasibility: Evaluate complexity, approaches, and technical risk.
• Advocate quality: Set and monitor quality, performance, and reliability targets.

What is the Technical Product Manager not responsible for?

• Writing production code or implementing features directly.
• Managing engineers or individual performance.
• Final technical architecture decisions (owned by CTO/engineering leadership).

90-Day Plan

We believe setting clear expectations enables new teammates to thrive. Here's what success looks like in your first 90 days at FlowFuse:

Days 0–30: Learn, Map, Build Trust

Theme: Context before control

Primary Objective: Build deep understanding of product, users, architecture, and team dynamics.

Product + Customer Immersion

• Review positioning and roadmap
• Understand core personas
• Join customer calls or review recordings

Technical Architecture Familiarity

• Walk through platform components
• Identify leverage vs fragility

Team Integration + Operating Rhythm

• Build relationships via 1:1s
• Observe planning, refinement, release

Backlog Current State Review

• Audit backlog structure and hygiene
• Identify quick wins

Success Signals by Day 30:

• Trusted relationships with engineering leads
• Clear product/customer value understanding
• Backlog structure understood

Deliverables:

• ✅ FlowFuse User + Value Map
• ✅ Architecture mental model + glossary
• ✅ "How FlowFuse Ships" overview
• ✅ Backlog health assessment

Days 31–60: Align, Clarify Priorities, Start Driving

Theme: From understanding → influence

Primary Objective: Shape execution via alignment, backlog clarity, and problem definition.

Define "What's Important Now" (WIN)

Partner with leadership and engineering to set top quarterly priorities in your swimlanes.

Establish Execution Cadence

• Weekly backlog refinement
• Sprint goal alignment and dependency surfacing

Improve Discovery → Delivery Flow

• Problem framing before solutioning
• Clear acceptance criteria and feedback loops

Lead Backlog Refinement

• Break initiatives into deliverable slices
• Ensure tickets are actionable

Success Signals by Day 60:

• TPM drives clarity, not just observing
• Engineering trusts prioritization inputs
• Backlog is execution-ready

Deliverables:

• ✅ WIN priorities + narrative
• ✅ Shared working agreement + operating rhythm
• ✅ Updated Epic/PRD template
• ✅ Engineering-ready epic(s) owned end-to-end

Days 61–90: Execute, Own Backlog, Drive Delivery

Theme: Shared ownership and momentum

Primary Objective: Own execution: prioritize, manage backlog, and ship with engineering.

Backlog Ownership with Engineering Leads

Co-own priority ordering, sprint readiness, and tradeoff decisions.

Roadmap Execution Visibility

• Sprint goal tracking
• Outcome-based roadmap updates

Ship Meaningful Customer Value

Drive at least one major platform or customer-facing improvement to release.

Institutionalize Collaboration

Solidify operating model and learning loops.

Success Signals by Day 90:

• TPM + engineering leads run backlog prioritization
• Sprint planning is outcome-driven
• Execution cadence is faster and clearer

Deliverables:

• ✅ Backlog actively managed weekly
• ✅ Now / Next / Later execution view
• ✅ Release + feedback capture
• ✅ FlowFuse Product Delivery Playbook v1

Goal: By day 90, the TPM has moved from learning → alignment → execution → shared backlog ownership, with clarity on WIN priorities and active backlog management.

Skills

• Technical depth: Understand architecture, APIs, databases, and SDLC; low-code/Node-RED is a plus.
• Outcome orientation: Define KPIs and use data to drive decisions and impact.
• Product/engineering fluency: Comfortable with user stories and technical implementation.
• Strategic to tactical: Convert strategy into deliverables and milestones.
• Analytical: Use qualitative and quantitative inputs for prioritization.
• Technical communication: Translate across technical and non-technical audiences.
• Collaborative problem solving: Partner with engineering to find pragmatic solutions.
• Trade-off judgment: Balance debt, features, performance, scalability, and business priorities.

Hiring Plan

1. Resume screening by hiring manager.
2. 20‑minute screening call with recruiter.
3. Director of Product interview (45m): product, technical fit, outcomes, communication.
4. CTO interview (45m): technical depth, collaboration, trade-offs.
5. Engineering Manager interview (30m): technical collaboration and requirements clarity.
6. Technical case study presentation with metrics and lessons learned.
7. Final interview (optional) with VP of Sales or stakeholder.
8. Offer.

Job Description

This is a senior, customer-facing role requiring strong domain expertise in industrial automation and a proven ability to guide both technical implementation and strategic solution expansion.

We’re looking for someone who not only enables the initial deployment but also identifies additional opportunities to expand value across the customer’s organization - be it new use cases, integrations, or system-wide architecture improvements.

You’ll be a key technical advisor and trusted partner to both prospective and existing customers.

Pre-Sales Support:

• Partner with Account Executives during discovery to understand customer goals and technical environments.
• Deliver tailored demos, solution architecture walkthroughs, and lead technical proof-of-concepts (PoCs).
• Help prospects align FlowFuse to their broader industrial and digital transformation goals.
• Collaborate on pricing proposals and technical responses to RFPs and security reviews.

Post-Sales Engagement:

• Lead technical onboarding and early solution implementation.
• Partner with customers to assess results, resolve blockers, and optimize solution design.
• Actively explore and surface additional use cases within the customer organization.
• Facilitate roadmap alignment and strategic planning discussions with technical champions.
• Deliver ongoing best practices, architecture reviews, and training to ensure long-term success.

Skills

What We’re Looking For:

• 5+ years in a Solutions Engineering, Sales Engineering, or Customer Success Engineering role.
• Deep industry expertise in industrial automation, IIoT, smart manufacturing, or related fields.
• Track record of identifying additional solution opportunities within enterprise accounts.
• Experience with technologies such as Node-RED, MQTT, OPC-UA, SCADA systems, PLCs, or edge computing.
• Strong communication skills - comfortable engaging engineers, architects, and executive stakeholders.
• High degree of initiative and ability to manage customer relationships across the lifecycle.
• Willingness to travel occasionally for key customer engagements.

Nice to Haves:

• Hands-on experience deploying Node-RED at scale.
• Familiarity with Unified Namespace or other modern industrial data architectures.
• Experience with containerization, cloud (AWS/Azure), or Linux-based edge devices.
• Multilingual skills (e.g., German, French, Spanish).

90-Day Plan

• Week 1-4:
  • Familiarize yourself with the FlowFuse product, platform capabilities, and target customer profiles.
  • Understand existing sales processes, customer success methodologies, and relevant internal tools.
  • Meet with key internal stakeholders across Sales, Product, and Engineering teams.
  • Begin shadowing customer calls, demos, and technical engagements to learn our approach.
  • Review and provide feedback on existing solution architecture documentation and sales enablement materials.
  • Start leading portions of customer demos and technical discussions with guidance.
• Week 5-8:
  • Develop a deep technical understanding of FlowFuse and its integration points within industrial environments.
  • Engage in your first set of technical PoCs, contributing to design and execution
  • Take ownership of specific pre-sales and post-sales customer engagements, leading technical discussions and solution design.
  • Proactively identify and propose opportunities for expanding FlowFuse's value within customer accounts.
• Week 9-13:
  • Contribute to internal knowledge sharing, developing best practices or technical guides based on customer interactions.
  • Start building relationships with customer technical champions to facilitate long-term success and strategic alignment.

Hiring Plan

• Initial Screening: Review resumes and cover letters to assess candidate qualifications, experience, and domain expertise.
• First Interview (Technical & Role Fit): Conduct a phone or video interview to evaluate technical knowledge relevant to industrial automation, IIoT, and solutions engineering, as well as communication skills. Conducted by the hiring manager.
• Second Interview (Deep Dive & Customer Experience): In-depth interview with the hiring manager and other team members to discuss specific experience in customer-facing technical roles, complex problem-solving, and managing customer lifecycles. Conducted by the Head of Professional Services.
• Technical Presentation / Case Study: Candidate will prepare and deliver a presentation on a technical solution or a case study of a past customer engagement demonstrating their problem-solving and communication skills.
• STAR Interview (Behavioral Alignment): A behavioral interview to understand past experiences and assess alignment with FlowFuse's values, initiative, and collaboration style. Conducted by the CEO.
• Final Interview: A final interview with key stakeholders, potentially including a sales leader or executive, to assess strategic alignment and executive presence.
• Offer: Extend an offer to the selected candidate.

About Customer.io

Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

About the role

Hi, I'm Bill, VP of Operations at Customer.io. I'm looking for an Information Security Specialist to join our team.

As our first dedicated InfoSec hire, you'll be the go-to person for securing our organizational systems, data, and operations across a globally distributed, remote-first company. Reporting to the VP of Operations, you'll work closely with IT, Compliance, and Platform Security to protect customer data, maintain our compliance posture, and help the company adopt AI tools thoughtfully and securely. This is a experienced individual contributor role — you'll be hands-on with tooling and policy, not managing a team.

We're a company that embraces AI — we use it in our product and want our team to use it to do their best work. We need someone who sees AI as an opportunity to enable, not just a risk to lock down. You'll help us build practical guardrails that let people move fast with AI while protecting customer data and staying compliant. If your instinct is to ban first and ask questions later, this isn't the right fit. If you get excited about figuring out how to say "yes, and here's how we do it safely" — keep reading.

What we value

• Pragmatic security — You focus on real risk reduction, not perfection, and avoid slowing the business down unnecessarily.
• Enablement over restriction — You default to “yes, if…” and help teams adopt tools like AI safely and confidently.
• Ownership and autonomy — You take responsibility for your domain and can operate independently in a fast-moving environment.
• Clarity and usability — You create policies and guidance that are simple, practical, and actually followed.
• Cross-functional partnership — You build trust and work effectively across IT, Engineering, Legal, and GTM teams.
• Curiosity and adaptability — You stay current on evolving threats, especially in AI and SaaS environments.
• Calm under pressure — You bring structure and clear thinking during incidents and audits.
• High standards, right-sized — You balance quality with speed and scale appropriately for a growing company.

What you’ll do

• AI Governance & Enablement — Develop and maintain a practical framework for evaluating, approving, and securely deploying AI tools across the organization. Assess data exposure risks, establish acceptable use guidelines, and help teams adopt AI confidently — not fearfully.
• Vulnerability Management — Own our vulnerability management program — scanning, triaging, coordinating remediation, and tracking resolution across infrastructure, applications, and endpoints.
• Compliance — Support and improve our compliance posture (SOC 2, ISO 27001), including evidence collection, control monitoring, and audit support. Ensure AI usage aligns with our regulatory and contractual obligations.
• Incident Response — Lead security incident response — investigate alerts, coordinate containment, document root causes, and drive improvements.
• Security Tooling — Manage and tune security tooling (EDR, SIEM/logging, DLP, email security, identity and access management controls).
• Vendor & Third-Party Risk — Conduct security reviews of third-party vendors, SaaS integrations, and AI services — evaluating data handling, model training policies, and privacy commitments.
• Policy & Standards — Develop and maintain security policies, standards, and runbooks that are practical and right-sized for our environment — including clear, usable AI usage policies that people actually follow.
• Application Security Partnership — Partner with Platform Security and Engineering on application security topics — advising on secure architecture, reviewing configurations, and supporting penetration testing efforts.
• Security Awareness — Drive security awareness initiatives — phishing simulations, training programs, AI literacy education, and ongoing guidance for the team.
• Threat Intelligence — Monitor and assess emerging threats (including AI-driven attack vectors), and translate them into actionable recommendations for leadership.

What we're looking for

• 7+ years of experience in information security, cybersecurity, or a related technical discipline.
• A pragmatic, enabling mindset toward AI — you understand the risks but you're not reflexively restrictive. You've thought critically about how organizations can use AI tools like LLMs, coding assistants, and automation responsibly.
• Hands-on experience with compliance frameworks (SOC 2, ISO 27001) — you've been through audits and know how to keep controls healthy.
• Strong knowledge of cloud security fundamentals (AWS, GCP, or similar), endpoint protection, and identity/access management.
• Experience with security tooling — EDR, SIEM, vulnerability scanners, DLP, and email security platforms.
• Solid understanding of incident response processes and the ability to stay calm under pressure.
• Familiarity with SaaS environments, remote-first operations, and the security challenges that come with them.
• Strong written communication skills — you can write a clear policy, a concise incident report, and a Slack message that people actually read.
• Self-starter mentality — you're comfortable working autonomously and prioritizing across competing demands.
• Experience evaluating AI/ML tools for data privacy and security risks is a strong plus.
• Experience in vendor risk assessment and third-party security reviews.
• Security certifications (CISSP, CISM, CompTIA Security+, or similar) are a plus but not required.

Compensation & Benefits

We believe in transparency. Starting salary for this role is $151,000 to $170,000 (or equivalent in local currency) depending on experience and subject to market rate adjustment.

We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

See full benefits here →

Our Process

No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.

• 30-minute call with Recruiter
• 45-minute video call with Hiring Manager
• 3 x 30-minute video calls with Cross-Functional Partners (IT, Compliance, Platform Security)
• 45-minute Case & Case Review Call with Team

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

Join us!

Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Position Summary:

The Senior Manager, Quality Assurance, Drug Product focus, will report to the Director, Quality Assurance. The Senior Manager is responsible for collaborating with cross-functional teams and external partners to ensure both clinical and commercial Drug Products and Devices meet regulatory requirements and internal Vera standards.

Responsibilities:

• Responsible for quality oversight of biologics sterile drug product (DP) manufacturing and combination products, including design control and Design History File (DHF) requirements.
• Responsible for implementing strategies and tactics to promote and maintain GxP compliance.
• Lead quality aspects of and provide quality support on DP tech transfers.
• Liaise with CMO Quality partners to communicate QA policy and procedures.
• Collaborate with contract manufacturers and internal stakeholders to address deviations/ investigations and compliance issues.
• Responsible for material disposition of commercial and clinical DP/ combination products.
• Review executed batch records and associated documentation for material disposition.
• Review and approve GMP documentation such as master batch records, deviations, change controls, specifications, and various other protocol and reports to support GMP production.
• Review and approve validation protocols and reports such as process validation, shipping validation, cleaning validation, etc.
• Provides assistance during both internal and regulatory agency audits as required
  Perform Person-in-Plant duties, as required.
• Participate in Material Review Board as required.
• Helps define and implement appropriate quality standards/specification, methods, systems, and metrics for clinical and commercial quality operations.
• Act as the Quality representative on assigned product teams to advocate compliance and quality assurance.
• Lead for Quality Agreement with external partners.
• Support product lifecycle and continued process verification.
• Availability for 10-20% travel, both domestically and internationally.

Qualifications:

• Bachelor’s degree in biomedical engineering, chemical engineering, pharmaceutical sciences, or a related field. Advanced degree preferred.
• Minimum 10+ years of experience in a GMP Quality, Compliance, and/or Regulatory setting.
• Minimum 6+ years in a GMP QA role, with a preference for direct experience in biologics sterile DP manufacturing/aseptic processing including vials and prefilled syringes/autoinjectors.
• Excellent written and verbal communication skills, including a demonstrated ability to effectively communicate in a project team environment, within department, among functional groups and among external collaborators.
• Innovative skills with problem solving and peer influence.
• In-depth knowledge of FDA, ISO, EMA, GMP and ICH quality systems and regulatory requirements.
• Experience of working with external partners.
• Strong attention to detail is a must.
• Excellent interpersonal, written and oral communication skills.
• Outstanding organizational skills.
• Ability to operate in a fast-paced, multi-disciplinary industrial environment.
• Capable and comfortable with normally receiving no instructions on routine work and general instructions on new assignments.
• Familiar with global medical device/combination products standards such as 21 CFR Parts 803, 806, and 820, ISO 13485, and EU MDR is a plus.

Your Role: 

Our brokerage product team at Alpaca is looking for a Lead Product Manager to define and drive new product initiatives and manage a portfolio of existing products. In this role you will ideate and deliver brokerage features while closely collaborating with engineering, analytics, design, partnerships and many other cross-functional teams across Alpaca.

Things You Get To Do:

• Own brokerage products
• Write product requirements and work with engineers to execute programs
• Drive brokerage product strategy by analyzing ROI, market competition, and build-vs-buy scenarios
• Improve the brokerage operation efficiency by providing solutions and owning the metrics
• Contribute to the product roadmap and product strategy
• Lead customer calls around brokerage process and product issues to gain insights and reduce them to products
• Participate in calls with external regulators to drive the product strategy and execution
• Report timely and accurately on product status and results to internal and external stakeholders
• Ad hoc duties and projects as assigned

Who You Are (Must-Haves):

• Excited about what Alpaca is building 
• Bachelor's degree in computer science or equivalent
• 5+ years of experience in Product Management, Engineering, and/or starting a startup 
• Demonstrated interest in Brokerage and FinTech
• Experience analyzing data using SQL and a relevant BI tool
• Strong communication skills, both written and verbal and collaboration skills
• Business acumen to understand tradeoffs between stakeholders and technology feasibility with time and budget constraints

 Who You Might Be (Nice-to-Haves):  

• Experience and background working on and developing Brokerage products is a plus 
• Technical background working with APIs

ABOUT THE ROLE:

In this role, you'll play a key part leading the Spanish sales team in driving revenue growth by partnering with agencies, direct clients and managing a team of high performing sales people in Spain. If you're an enthusiastic X user with relevant experience in digital advertising, people leadership, agency partnerships, and a proven track record of building strong customer relationships, we invite you to explore this opportunity to contribute to X's advertising sales and agency development.

RESPONSIBILITIES:

• Generate revenue growth for X by managing industry sales across key verticals and agency partnerships, via direct client and agency relationships.
• Lead, manage, and inspire a high-performing sales team, including Client Partners, Client Account Managers, and agency-focused team members, to consistently deliver strong sales results and meet quarterly targets.
• Actively coach and develop the team on core sales competencies, while partnering with Market Leads, Global Agency Team, Revenue Finance, Sales, and cross-functional (XFN) teams to build and execute cohesive strategy for the Spanish Market.
• Own quarterly regional sales forecasts, planning, and execution to drive incremental revenue.
• Build trusted partnerships, expand and deepen relationships, and facilitate active communication between agencies, clients, and X, including developing strategic relationships across all agency types (creative, media, social, etc.) to deliver optimal value through trading agreements and program execution.
• Use in-depth industry, vertical, and agency knowledge to build winning strategies, remove blockers, maximize revenue, and provide thought leadership in the market and key sectors.
• Develop and execute trading strategies for local collaborative agreements that drive revenue for X and value for agencies and clients.
• Develop and deliver educational bootcamp-style training on X products, brand safety tools, best practices, and how individuals use X to inspire authentic brand applications.
• Ensure agencies' and clients' voices, opinions, ideas, and feedback are conveyed back to X's Marketing, Product Development, and wider business teams, including input on sales materials, advertiser insights, and new products/features.
• Partner with sales teams on support plans, growth strategies, and day-to-day matters to increase revenue from existing accounts, unlock new advertisers, and develop first-class programs to uplevel creative thinking and deliver positive business impact.
• Discover and showcase great X usage stories and evidence to shape the agency, brand, and media world's understanding of how brands can use X.
• Build and maintain strong relationships with all key stakeholders across clients and agencies.
• Report on revenue, understand macro trends and internal forces impacting the business, and provide these insights back to the wider organization.
• Provide deep vertical, product knowledge, and insights to drive creative and long-term improvements to X's overall platform offering.

BASIC QUALIFICATIONS:

• A deep understanding of both performance and brand marketing, as well as the wider online advertising industry, with a focus on tools and technologies that enable ad serving.
• 15+ years of proven experience in digital media sales, marketing, agency partnerships, or media sales, with specific expertise across the Spanish market and EMEA verticals.
• Demonstrated ability to think strategically about industries, product sets, and complex agency structures.
• Deep expertise in social media platforms, including demonstrated experience in X best practices.
• Strong client-facing, sales, and commercial skills, with experience in partner/agency management, business development, negotiations, and direct advertiser sales, including strategic partnerships.
• Familiarity with agency holding companies and strong relationships across the agency landscape.
• Experience successfully working with Sales XFN teams, Product, Engineering, and Marketing groups to develop comprehensive forward-looking plans and execute them with strategic and tactical initiatives.
• Track record in building, managing, and coaching a high-performing sales team, as well as building senior client and agency relationships.
• Ability to partner within cross-functional teams, consult, bring ideas to the table, and build internal networks for collaboration across teams.
• Strong writing, copy editing, communication, and presentation skills, including proficiency in PowerPoint and Keynote.
• A self-starter who takes initiative, is action-oriented, and can balance quick turnaround with long-term strategic efforts; flexible and effective in dealing with changes in priorities, ambiguity, or obstacles.
• Comfortable with a fast-paced, always-on, start-up environment.
• Team player with a positive and dynamic personality.
• Strong planning and organizational capabilities.
• Alignment to X’s vision and core values.

ABOUT THE ROLE:

We are creating a world-class team of media professionals, and seeking an experienced FTE Account Manager to join our Spanish market sales team to drive further growth.

RESPONSIBILITIES:

• Collaborate with advertisers to understand their objectives, recommending best practices, and developing effective campaigns
• Educate and consult to demonstrate how to use X’s advertising products
• Execute, optimize, and analyze advertising programs using internal tools and dashboards
• Resolve campaign issues in a timely and productive manner, and identify and implement process improvements
• Collaborate with a wide range of cross-functional teams and internal stakeholders in order to deliver the best results for our advertisers
• Provide feedback to our product and tools teams to help us scale our advertising platform

BASIC QUALIFICATIONS:

• 7+ years of experience managing digital marketing programs for advertisers or their agencies
• Excellent communication skills in Spanish (and preferably English)
• Strong product knowledge, optimization and analytical skills
• Demonstrated ability to create, develop, and enhance customer relationships
• Ability to manage large customer relationships and manage through conflict, driving groups to collective business decisions.
• Proven track record translating marketing objectives into results for advertisers
• Demonstrated experience effectively optimizing marketing campaigns by analyzing performance and recommending adjustments to key performance drivers
• Strong presentation skills, attention to detail, and a bias for proactively resolving issues
• Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
• Must have a strong understanding of the digital marketplace and understanding of the competitive landscape in which we operate.
• A passion for X and our mission
• BA / BS degree or equivalent experience

Senior Yield Data Analyst

Job Summary

We are seeking a highly analytical and data-driven individual to optimize and maximize monetization across our publisher partners. As a key member of our Yield team, you will monitor, analyze, and enhance yield performance using complex data sets, producing actionable insights and strategies. We are looking for a curious and proactive Senior Yield Data Analyst who enjoys deep-diving into analysis and technical investigations, and producing creative ideas in a dynamic fast-paced environment.  

Responsibilities:

• Identify, analyze, and interpret trends in complex data sets to maximize publisher yield.
• Extract and analyze bidstream and auction data to surface trends, anomalies, and optimization opportunities. Provide recommended changes to enhance bidding dynamics and yield outcomes.
• Develop and maintain analytic monitoring and alerting systems for yield management, ensuring rapid identification and diagnosis of revenue-affecting issues and performance drops.
• Produce data-driven summaries and actionable insights for internal teams and executives, ensuring technical accuracy and clear communication for a range of technical and non-technical stakeholders.
• Support Yield Managers and Publishers in implementing data-driven best practices and monetization strategies.
• Monitor macro and micro trends, providing proactive alerting on network or site-level issues and tracking key KPIs (ie fill rate, eCPM, revenue, latency, viewability).
• Investigate and respond to technical or operational issues to maximize yield without compromising user experience, site speed, or ad quality.
• Build and maintain AB testing frameworks, reporting, and result interpretation.
• Perform root cause analysis for data or ad-serving problems; provide technical QA for new publisher onboarding, AB tests, product launches, and engineering initiatives.
• Act as a subject matter expert for Freestar data capabilities. Support data integrity projects.
• Project manage yield and data initiatives from planning through successful implementation, ensuring clarity, accountability, and effective communication. Collaborate cross-functionally with Business Intelligence, Product, Engineering, Customer Success, Business Development, and Demand.
• Stay up-to-date on industry trends and emerging yield opportunities; recommend and pilot innovative monetization solutions.

Qualifications:

• Bachelor’s degree or relevant work experience in Mathematics, Economics, Statistics, Business Analytics, Data Science, or a related quantitative field.
• 3-5 years of experience in ad tech; preferably at a digital publisher or ad management company. Minimum 2 years of experience in an analytical role.
• Deep familiarity with header bidding, Prebid, SSPs, DSPs, ad serving, Google Ad Manager, and major ad tech platforms.
• Advanced skills in Excel and Google Sheets. Familiarity with working with large complex data sets.
• Experience in SQL and willingness to adopt new data tools as needed.
• Hands-on experience with data visualization and presentation tools to tell compelling stories with data.
• Adept at deriving analytic insights, and presenting findings to external and internal stakeholders.
• Strong written and verbal communication skills to explain complex yield strategies and analytical insights to technical and non-technical audiences.

 We’d also like to see:

• Detail-oriented and organized, able to manage multiple priorities and stakeholders.
• Proactive, resourceful, and self-motivated; possesses intellectual curiosity and the drive to independently explore and solve problems.
• Able to work independently as well as part of a broader team.
• Experience with AB testing a plus.
• Experience with LLMs or machine learning tools for data analysis is a bonus.
• Adaptable and comfortable wearing many hats in a rapidly changing industry and company setting.

 What you can expect in return:

• Full-Time, Salaried Position
• The opportunity to be part of something BIG

Freestar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

This role is not eligible for visa sponsorship

About Freestar

Freestar helps publishers maximize revenue through best-in-class ad monetization technology and data-driven yield strategy. Our Yield Managers are the analytical engines behind that success. They uncover insights, drive optimizations, and turn data into meaningful outcomes for both individual publishers and our broader network.

Position Overview

We’re looking for a data-savvy detail-oriented Yield Manager who thrives on solving complex problems and making sense of data. This is a highly analytical role that works closely with cross-functional teams to uncover monetization opportunities, lead investigations into yield performance, identify issues affecting publisher success, and partners with internal teams on strategic initiatives. You will provide both proactive insights on network-level performance and trends while also serving as the escalation resource for publisher-facing teams around yield optimization and strategy. 

Key Responsibilities

• Analyze publisher and network-level performance data to uncover trends, inefficiencies, and revenue growth opportunities.
• Translate complex data into clear actionable insights and produce yield optimization plans for publishers and Customer Success Managers.
• Diagnose and resolve performance issues, identifying root causes of revenue fluctuations and guiding teams to solutions.
• Develop and validate hypotheses on monetization strategies; measure and communicate results through concise, data-driven reporting.
• Lead or support macro-level strategic yield initiatives that advance network-wide optimizations and revenue growth.
• Serve as an escalation point for advanced yield inquiries and collaborate on strategic projects that improve publisher performance.
• Collaborate cross-functionally with Data Science, Product, and Engineering teams to continually improve auction mechanics, floor pricing models, ad product development, and ad layout strategies.
• Enhance analytics frameworks and tools by partnering with internal teams, refining dashboards, and creating standard methodologies for performance measurement.
• Support pre-sales and onboarding, using analytical insights to assess revenue potential and design optimal ad layouts.
• Monitor alerts and coordinate with Customer Success, Demand and Support teams to resolve issues before they affect revenue.
• Collaborate cross-functionally on A/B testing to support Yield-related experiments, and provide analyses to quantify lift and inform broader adoption.

Required Skills & Experience

• 1+ years in ad tech, yield optimization, programmatic operations, or data analytics; preferably at a digital publisher or ad management company.
• Experience working with Looker or other BI visual reporting tools.
• Strong command of Google Ad Manager (GAM), Google Analytics, Prebid, and header bidding environments.
• Prior experience in publisher monetization, yield management, or revenue optimization.
• Ability to analyze auction metrics (eCPM, RPM, RPS, fill rate, latency) and turn insights into measurable actions.
• Working knowledge of site performance tools (e.g., Chrome Console, Professor Prebid, Google Lighthouse, WebPageTest) and understanding of user experience tradeoffs in monetization.
• Excellent verbal and written communication skills; comfortable presenting complex ideas to both technical and non-technical stakeholders.
• Ability to translate technical or statistical findings into clear business insights.
• Excellent problem-solving, time management, and prioritization skills in a fast-paced environment.

Preferred Qualifications

• Proficiency in SQL and comfort working with large complex datasets.
• Understanding of machine learning or statistical modeling approaches.
• Exposure to programmatic performance analysis, demand-side bidding methodologies, and AB testing frameworks.
• Proactive, resourceful, and self-motivated; possesses intellectual curiosity and the drive to independently explore and solve problems.
• Adaptable and comfortable wearing many hats in a rapidly changing industry and company setting.

Personality & Working Style

• Relentlessly curious, analytical thinker who loves finding clarity in complex data.
• Able to balance micro-level deep dives with macro-level pattern recognition.
• Persuasive and confident in presenting findings to cross-functional partners.
• Adaptable, proactive, and eager to take ownership from insight to execution.

Why Freestar

• Highly collaborative, data-obsessed culture with growth opportunities across analytics, product, and strategy tracks.
• Access to cutting-edge monetization data and tech stack at scale.
• Competitive compensation and benefits.
• A supportive environment where ideas, experimentation, and continuous learning are valued.

The Senior Project Manager leads multiple complex data initiatives, ensuring delivery aligns with organizational technology standards, business objectives, and user requirements. Operating with limited supervision, this role is responsible for planning, execution, and oversight of projects across data platforms, analytics, and reporting solutions.

This role partners closely with data engineering, analytics, and business teams to deliver scalable, high-quality data solutions that support enterprise reporting and insights.

Key Responsibilities

• Oversee the successful execution of multiple large-scale projects
• Ensure all IT solutions and services meet company standards and user requirements
• Define and clarify project scope, goals, and deliverables
• Develop and maintain detailed project plans and schedules
• Establish and monitor project budgets
• Identify, document, and escalate risks, issues, and dependencies
• Determine project team structure, roles, and responsibilities
• Lead and motivate cross-functional project teams
• Coordinate activities across multiple organizational functions
• Assign work and ensure deliverables are completed according to plan
• Monitor project progress and adjust plans as needed
• Prepare and deliver comprehensive project status reports
• Communicate effectively with project sponsors, stakeholders, and senior leadership
• Ensure consistent project reporting and governance standards are met

Data Platforms & Analytics Delivery

• Oversee delivery of data warehousing, BI, and analytics initiatives aligned with business reporting and insight needs
• Drive timelines, dependencies, and communication across data engineering, analytics, and business teams
• Ensure data governance, quality, and consistency across systems and reporting layers
• Support the implementation and enhancement of enterprise data platforms within Azure and related ecosystems
• Partner with technical teams to ensure scalable, reliable, and secure data solutions

Leadership & Collaboration

• Act as the primary point of contact for project sponsors and senior leadership
• Foster strong relationships across all lines of business
• Provide guidance and direction to team members and stakeholders
• Drive accountability and performance within project teams

Qualifications

• Bachelor’s degree or equivalent work experience
• Minimum of 4+ years of project management experience
• Proven experience managing multiple projects simultaneously
• Strong leadership, communication, and organizational skills
• Experience working across cross-functional teams
• Certification in Project/Program Management preferred (e.g., PMP, CAPM)

Pay Range

• $89,800.00 - $125,500.00  

Salary is commensurate to experience, location, etc.

#VIZI

#LI-LM1