Title: Freelance Copywriter (Freelance, PT)

Location: US - Remote

Reports into: Director, Creative

About the role

LTK is looking for a part-time Copywriter to join our team for a 6 month contract (immediate start date). This role will lead copy development and messaging for marketing campaigns, web, social channels, app, and emails spanning across 3 audience segments (consumers, creators, brands). The ideal candidate will be a strategic storyteller and sharp editor who can translate business and marketing goals into clear, compelling narratives. You’ll bring a strong point of view, deep experience in creator marketing and consumer shopping, and the ability to guide messaging across channels while maintaining a cohesive brand voice. This role partners closely with designers, marketers, social, and cross-functional stakeholders, and is expected to operate with a high degree of autonomy, judgment, and ownership.

How you will make an impact

• Write and edit high-impact copy across channels, including email, push notifications, in-app messaging, presentations, sales materials, product marketing, social media, blog, and branded content.
• Lead the development of campaign messaging frameworks, including key narratives, headlines, and supporting copy.
• Translate creative briefs and business goals into strategic, audience-specific concepts.
• Effectively absorb the LTK tone and voice to ensure consistency of messaging across channels within a campaign.
• Maintain a high bar for editing, proofreading, and adherence to copy guidelines and brand standards.
• Collaborate closely with graphic designers to ensure copy and design work together to meet objectives clearly and efficiently.
• Flag risks, gaps, or opportunities in messaging early and propose solutions proactively.
• Use AI tools thoughtfully to accelerate ideation, exploration, research synthesis, and iteration, while applying strong editorial judgment to ensure final copy is accurate, on-brand, and high quality.

What you will bring to LTK

• Bachelor’s degree in Communications, English, Journalism, Marketing, or a related field.
• 5+ years of experience writing brand, campaign, editorial, and marketing copy across digital channels.
• Strong portfolio demonstrating campaign concepting, brand storytelling, and high-craft execution across multiple formats.
• Proven ability to think strategically and execute at a high creative standard.
• Strong understanding of creator marketing, digital commerce, and consumer-facing content.
• Ability to move fluidly between different tones, audiences, and platforms while maintaining a cohesive brand voice.
• Excellent editing, proofreading, and communication skills.
• Comfortable using AI tools to support ideation, drafting, and iteration, with the judgment to refine outputs into polished, strategic copy.
• Confident partnering with designers, marketers, and cross-functional stakeholders in a fast-paced environment.
• Strong sense of ownership; able to prioritize effectively, estimate work thoughtfully, meet deadlines, and communicate risks early.
• Familiarity with ClickUp or similar project management tools is a plus.
• A mindset focused on seizing opportunities and moving with urgency
• Dedication to fierce prioritization and operational excellence
• Adaptability to a dynamic, fast-moving environment
• A growth mindset and openness to feedback #LI-AJ1

Lead /Sr Lead -Technical Writer
Experience: 13-15+ years
Location: Bangalore

Who we are and What we do?

AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents, and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.

About the Role:

We are seeking a Lead Technical Writer with leadership capabilities to manage documentation initiatives across product lines, drive process excellence, mentor writers, and collaborate closely with Product, Engineering, UX, and Release teams. The ideal candidate has deep experience in technical content development, hands-on expertise with documentation tools and automation platforms, and an ability to leverage AI-driven content acceleration to scale the documentation function.

This role requires someone who can balance hands-on writing, people management, and strategic enablement, ensuring documentation is accurate, consistent, discoverable, and aligned with product vision.

Key Responsibilities: 

Leadership & Collaboration

• Lead a team of technical writers, providing guidance on writing standards, structure, and best practices.
• Own end-to-end documentation strategy across multiple product lines (SaaS, on-prem).
• Partner with Product Managers, UX Designers, Engineering Leads, and Release Managers to ensure timely, high-quality documentation.
• Define documentation processes, review templates, style guides, and standards for consistency.
• Support cross-functional initiatives such as onboarding experience, knowledge base development, and customer-facing documentation content.

Documentation & Technical Writing

• Create, review, and maintain high-quality technical content including product guides, Release Notes, KB articles etc
• Translate complex technical concepts (Networking, Cloud, Security, DevOps, Automation, etc.) into clear, simple, audience-appropriate documentation.
• Ensure content accuracy, readability, and alignment with product behavior and branding standards.
• Build and maintain client aids that go beyond traditional documentation, such as online videos, demos, guided tours, and other educational techniques.
• Passion for continuous learning, AI enablement, and modern documentation practices.
• Identify problem areas or structural deficiencies and proactively contribute to their improvement.

AI-Driven Documentation & Automation

• Use GenAI tools (ChatGPT, GitHub Copilot, Writer, etc.) to accelerate drafting, content summarization, quality checks, and content reuse.
• Implement AI-assisted documentation workflows (content repurposing, translation, metadata tagging).
• Contribute to structured content frameworks and knowledge models to enable future AI-driven documentation.
• Evaluate documentation automation tools and propose improvements for scale, accuracy and consistency.

Tools & Technologies:

Required:

• Documentation tools: MadCap Flare, Confluence, DITA/XML systems, Oxygen XML Editor
• Product documentation platforms: Git/GitLab/GitHub, CMS, Static site generators
• Diagramming tools: Visio, Lucidchart, Draw.io, Figma
• API documentation tools: Swagger / OpenAPI / Postman
• Content quality & proofreading tools
• AI tools for writing, content generation, and documentation automation
• Exposure to CI/CD pipelines
• Knowledge of HTML, XML, CSS, or scripting

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Communications, or related fields.
• 10–15+ years of experience in technical writing, with 3–5 years in a lead/managerial capacity.
• Strong understanding of software development lifecycle and agile methodologies.
• Strong written communication, editing, and information architecture skills.
• Ability to manage multiple projects, prioritize effectively, and deliver under tight timelines.

Why AppViewX?

AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our global footprint to India, North America, the United Kingdom, and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.

AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.

PRODUCT MARKETING MANAGER

Massy - France

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Reporting to our SVP, Product & Customer Marketing, Product Marketing at Ivalua is a strategic function—and also an operating system. We win when our messaging is consistent, credible, and well-executed across teams, regions, and moments in the market. As a Product Marketing Manager, you will play a dual role:

1. Strategic contributor shaping how our platform and products are positioned, and
2. Execution leader who helps the broader product marketing team move faster, stay aligned, and communicate with clarity.

This role is ideal for someone who thrives in complex environments, loves turning ambiguity into structure, and takes pride in exceptional writing and communication.

ROLE: 

Team Enablement & Content Orchestration

• Act as a central point of coordination for product marketing content, updates, and release communications.
• Consolidate inputs from product, PMMs, and stakeholders into clear, consistent messaging and assets.
• Project-manage product marketing deliverables across launches, campaigns, and ongoing updates—ensuring timelines, quality, and alignment.
• Maintain and evolve core messaging frameworks so the organization speaks with one voice.

Writing & Communication Excellence

• Own and elevate the quality of product marketing writing across the team—from launch narratives and release notes to positioning docs and executive messaging.
• Translate complex product and AI concepts into clear, confident language that resonates with procurement, finance, and IT leaders.
• Edit, refine, and pressure-test content to ensure clarity, consistency, and credibility.

Market, Product & Competitive Research

• Conduct ongoing market, customer, and competitive research to inform positioning and messaging.
• Synthesize analyst research, customer insights, sales feedback, and usage data into actionable recommendations.
• Support competitive intelligence efforts with clear, fact-based narratives—not feature checklists.

Analytics & Insight

• Use performance data to assess what content, messaging, and launches are working—and where adjustments are needed.
• Track adoption, engagement, and GTM effectiveness to inform future releases and messaging priorities.

Go-To-Market & Launch Support

• Support end-to-end GTM execution for new capabilities and releases, with a strong focus on clarity and consistency.
• Ensure internal teams (sales, customer success, partners) are well-informed and well-equipped.
• Help balance speed with rigor—moving fast without creating confusion.

YOUR PROFILE

Experience

• At least 5-8 years of experience in product marketing or a closely related role in enterprise B2B SaaS.
• Experience supporting complex products or platforms with frequent releases.
• Background in procurement, finance, ERP, supply chain, or adjacent enterprise domains is a strong plus.

Core Skills

• Exceptional writer and editor—clear, structured, and confident in executive-facing communication.
• Strong project management skills; comfortable coordinating across multiple stakeholders and priorities.
• Analytical and research-oriented; able to turn data and insight into direction.
• Highly organized, detail-oriented, and reliable—people trust you to “make it land.”
• Strong communicator who can align teams without creating friction.

Mindset

• You care deeply about quality, clarity, and consistency
• You see your role as enabling others, not just owning your lane.
• You’re comfortable operating behind the scenes while having a visible impact.
• You understand that great product marketing is as much about discipline as it is about creativity.

What Will Set You Apart

• You can take a messy set of inputs and turn it into a compelling, cohesive story.
• You know when to push for clarity—and when to push back.
• You’re equally comfortable writing a crisp executive narrative or managing a complex release process.
• You bring structure to fast-moving environments without slowing them down.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-HYBRID #LI-AP1 #LI-DNI

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Communications team builds and protects Stripe’s brand and influence across the world. Video and audio are increasingly important tools in shaping the world’s understanding of Stripe and the fantastic companies using our infrastructure to grow—accelerating economies, creating industries, and reinventing business models in the process.

What you’ll do

You’ll be the engine of Stripe’s short-form video strategy, making our content essential viewing for the world's most ambitious founders, operators, developers, and economists. Your mission is to take our rich library of content—from fireside chats with industry leaders to deep dives on the global economy—and distill it into intelligent, substantial clips (on YouTube Shorts, Instagram Reels, and more). This isn't about chasing empty clicks; it's about earning the attention and trust of a highly discerning audience. You will also own our YouTube and Instagram video presence, transforming them into platforms renowned for their insight and quality. You’ll wear a lot of hats: producer, video editor, content commissioner, social media channel strategist, measurement aficionado, and more.

Responsibilities

• Own Stripe’s YouTube channel and Instagram Reels, focused on providing additive insight to our core community of founders, developers, and thinkers.
• Edit clips from Stripe’s long-form content (e.g., Cheeky Pint, firesides from Stripe Sessions and Tours), with an exceptional eye for the most salient moments and nuanced arguments.
• Manage the end-to-end publishing process, including writing sharp, SEO-optimized titles and descriptions that speak to an intelligent audience.
• Continuously run experiments with formats, narrative structures, and editing styles (e.g., archival b-roll and graphic overlays) to discover what resonates most strongly.
• Advise partner teams developing video content (e.g., teams running webinars or events featuring Stripe customers) on how to optimize recordings and edits for the internet.
• Commission and manage the creation of other short-form assets, including high-quality animations and motion graphics, to support product launches and partnership announcements.
• Analyze performance data and qualitative feedback to refine our video strategy, ensuring every piece of content adds value and strengthens our brand.
• Own metrics and reporting across all our social platforms, including LinkedIn, X, and Substack.

Who you are

We're looking for a producer who understands that for Stripe, reach is secondary to resonance. You’re extremely online, and you have an intuitive feel for what drives attention. But you’re also intellectually curious, fluent in the worlds of technology and economics, and have a strong editorial point of view about what makes content truly valuable, not just viral. You’re paranoid about avoiding the malaise of undifferentiated corporate content and have a knack for surfacing the substantive insight in any discussion.

Minimum requirements

• 3+ years experience in video editing with a portfolio of short-form content that showcases an ability to distill complex ideas into concise, compelling narratives. 
• Proficiency with tools like Adobe Premiere Pro, Final Cut Pro, or similar.
• Excellent editorial judgment; a "good nose" for the moments, quotes, and ideas that will resonate specifically with founders, developers, and economic thinkers.
• Experience managing creative projects, including commissioning work from external animators, motion designers, and agencies who meet a high bar for quality.
• Deep, hands-on experience managing and growing a YouTube channel and/or Instagram account for a brand that serves a sophisticated, smart audience.

Preferred qualifications

• Experience with AI video workflows (e.g., Descript, OpusClip, CapCut, Runway)
• The ability to work effectively with cross-functional teams, translating complex internal discussions into clear, engaging public-facing content.
• A strong understanding of YouTube SEO and platform algorithms, and how to leverage them to connect substantive content with the right people.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Our Editorial Team

Stripe’s Editorial team is premised on two notions: that ideas are essential ingredients in fueling economic progress; and that many of the best ideas are under valued. Works in Progress, our magazine of underrated schemes to improve the world, recently branched out into print subscriptions. Stripe Press, our in-house imprint canonizes ideas for Progress—new and old—in beautiful editions. The team recently celebrated one million books sold.

One consequence of building infrastructure at Stripe’s scale is that we see the economy forming in real time. New categories appear before they have names. New business models take shape quietly, then suddenly feel inevitable. Patterns emerge in how people build, sell, hire, and get paid. These signals matter — and sharing them helps policymakers, business leaders, media and the public better understand where the economy is headed.

What you’ll do

We are looking for an entrepreneurial, analytical, curious data writer and editor to join Stripe’s editorial team. In this role, you will partner closely with Stripe’s chief economist to explore datasets that cover millions of companies and trillions of dollars of transactions, and uncover macroeconomic trends, industry shifts, and pockets of innovation. You’ll turn them into enthralling writing for internet audiences including startup founders, other business leaders, policymakers, and media. You’ll distribute your stories across lots of channels, including new ones you’ll run (e.g. Substack), traditional media, social media (you’ll probably tweet a lot yourself), and keynotes delivered by our founders. You'll use LLMs and other AI tools to rapidly prototype analysis, writing, and visuals. 

Responsibilities

• Work with Stripe’s data science team to find and interpret signals in Stripe’s data that illuminate emerging trends, new categories, and structural shifts in the global economy.
• Scour publicly available macroeconomic data to weave into stories about trends we’re seeing on Stripe.
• Own data stories end-to-end — from forming the hypothesis, to exploring and analyzing data, to shaping the narrative, visualization, and final content, all partnering closely with our head of economic research.
• Turn complex datasets into clear, elegant visualizations that make ideas legible and persuasive.
• Publish original data-driven editorial, and help ensure the strongest ideas travel — through social, press, partnerships, and speaking platforms.
• Run Stripe Economics, and launch other new editorial channels (e.g. Substack, Twitter) to disseminate data stories and build online communities around them.
• Work closely with the Economics, Data Science, and Policy teams at Stripe to refine questions, validate findings, and uphold a high bar for rigor.
• Collaborate with external researchers, academics, and journalists to extend the reach and impact of Stripe’s economic insights.

Who You Are

You're highly entrepreneurial, enjoying devising and launching new ideas, and relentlessly improving what we already do. You have a knack for turning raw data into a clear insight, a memorable chart, and a story people want to read. You bring taste, curiosity, and a strong editorial point of view, alongside the technical ability to work with data. You have a journalist's instincts — drawn to early signals, skeptical of easy narratives, and motivated by explaining not just what is happening, but why it matters. You care about craft, write well, and enjoy working across disciplines to turn complex systems into clear, rigorous stories.

Minimum requirements

• Experience working with large datasets and producing accurate, public-facing analysis.
• 5 years of experience publishing original work (e.g. running a Substack/newsletter, or writing within a newsroom or media organization).
• Exceptional writer across short and long formats. 

Preferred qualifications

• Experience with data science tools e.g. R, python, or equivalent.
• A strong and proven editorial point of view.
• Experience in a fast-paced newsroom or editorial environment.
• Deeply engaged with online discourse, with an established presence on social media or track record of building an audience for your writing.
• Experience creating data visualizations for publication.
• A track record of developing new and creative content formats.
• Experience leading projects and partnering closely with cross-functional teams.

• Own inbound customer interactions by handling calls directly or connecting customers with the right internal resource to ensure an exceptional experience
• Drive sales growth and profitability through upselling, cross-selling, and increasing awareness of Clickstop products and brands
• Apply product and application knowledge to effectively support daily customer needs and decision-making
• Take ownership of outcomes that directly impact customer acquisition, retention, revenue, and overall business performance

• Identify and understand customer needs while clearly communicating information and ensuring strong follow-up with both internal teams and external customers
• Deliver an exceptional customer experience aligned with our brand promise, What They Want, When They Need It
• Provide expert-level product knowledge and service that differentiates Clickstop in the market

• Demonstrates curiosity and a growth mindset by learning new markets, products, and approaches, and proactively improving existing methods
• Views challenges and downtime as opportunities to grow, contribute, and drive progress
• Effectively manages multiple priorities, tools, and communication channels with strong organization and execution
• Understands personal and team strengths and leverages them to drive effective collaboration
• Bonus: Spanish fluency

• Comprehensive onsite training program.
  • 4 – 6 weeks of learning about the company, products, processes, and people. Continued support as you build confidence and grow your impact.
• A purpose-driven career experience; discovering the opportunity to pursue your best self - as an employee, parent, partner, community member, etc.
• An entrepreneurial environment where opportunities are endless for those who seek them.
• Effective and impactful cross-department collaboration opportunities with our highly dynamic Clickstop teams!
• Recognition for personal, team, and company accomplishments - Clickstop’s success is a reflection of your engagement and excellence!
• Great Full-Time Benefits including::
  • Health Insurance ($0 Premium option), Dental & Vision Insurance
  • PTO, Paid Holidays, and Birthday and Volunteer Time Off Life
  • Disability Insurance
  • 401K Match
  • ESOP – After one full year of service and minimum hour requirement is met
    
    

The Opportunity

Shift has earned its place as an industry innovator. Now it's time for the world to know it. We are looking for a high-impact Strategic Communications Director to dramatically elevate Shift's profile across tier-1 business and technology media, position our CEO as a preeminent voice in AI and insurtech, and ensure Shift punches well above its weight in market awareness.

This is not a traditional PR role. We want a strategist, storyteller, and execution oriented leader who knows how to move markets—someone who has the media relationships, executive presence, and creative instincts to break through the noise and put Shift on the map alongside the most recognized names in AI and enterprise technology.  We believe Shift’s story is a powerful one worth telling, and we’re looking for someone who can make it happen.

What You'll Do

Drive Tier-1 Media Coverage

• Build and maintain deep relationships with senior journalists, editors, and producers at leading business and technology outlets—including print, digital, and broadcast—across the Wall Street Journal, Financial Times, Bloomberg, Forbes, Fortune, CNBC, and sector-specific technology and insurtech media.
• Pitch and land feature articles, executive interviews, bylines, and well-placed quotes that position Shift as an essential voice in the AI and insurance transformation narrative.
• Develop compelling, news-driven story angles that resonate beyond the insurance vertical and into mainstream business and technology conversations.
• Manage all aspects of media relations, including rapid-response to breaking news, proactive pitching, and crisis communications preparedness.

Elevate CEO Visibility & Thought Leadership

• Own the CEO's communications platform end-to-end: develop speeches, keynote presentations, talking points, op-eds, and LinkedIn content that establish a distinct, compelling executive voice.
• Secure high-profile speaking opportunities at premier AI, insurtech, and investor conferences—including Davos-tier business forums, major technology summits, and industry flagship events.
• Prepare the CEO for media appearances, panel discussions, podcast interviews, and analyst briefings, ensuring every interaction reinforces Shift's strategic narrative.
• Build and manage relationships with event organizers, conference program committees, and industry organizations to ensure Shift's leadership is consistently represented on the most prestigious stages.

Shape Shift's Strategic Narrative

• Develop and continuously refine Shift's corporate communications strategy, messaging architecture, and brand narrative in close partnership with the CMO and CEO.
• Translate complex AI and insurance technology concepts into accessible, persuasive stories for diverse audiences—including business press, investors, partners, and customers.
• Collaborate across marketing, product, sales, and leadership to ensure a consistent, differentiated voice across all external channels.
• Monitor the competitive communications landscape and identify opportunities to seize narrative ground and inject Shift into key industry conversations.

Operate at the Executive Level

• Engage comfortably and credibly with Shift's Board of Directors, C-suite, strategic customers, and investor community—advising on communications strategy and representing the company externally when appropriate.
• Partner directly with the CMO on enterprise-wide communications priorities, budget, agency relationships, and team development.
• Serve as a trusted advisor and communications counselor to senior leadership on high-stakes announcements, market positioning, and reputational matters.

What We're Looking For

Required Qualifications

• 12+ years of progressive communications experience, with meaningful time in senior roles at a high-growth technology company, global PR agency serving tech clients, or both.
• A verifiable track record of securing feature coverage and prominent placement in tier-1 business and technology media—not just industry trade press.
• Proven ability to develop CEOs and senior executives as media figures and thought leaders, including speech and presentation development, media training, and conference positioning.
• A robust, active network of journalist, editor, and producer relationships at top-tier media outlets.
• Demonstrated success securing executive speaking slots at leading, high-profile industry conferences in AI, enterprise technology, financial services, or insurance.
• Exceptional writing skills—the ability to craft compelling narratives, speeches, op-eds, briefing documents, and messaging frameworks with minimal direction.
• Experience operating at the executive level, including advising C-suite and Board stakeholders and managing sensitive communications with discretion.

Strongly Preferred

• Background in or deep familiarity with AI, machine learning, insurtech, or enterprise SaaS—enough to credibly represent Shift's technology and market position.
• Experience navigating international or multi-market communications, given Shift's global footprint.
• Track record working with companies at scale-up or growth stage—motivated, entrepreneurial , resourceful, and adept at driving outsized impact with focused resources.
•  Existing relationships with organizers of marquee AI and insurtech conferences (e.g., Money20/20, InsureTech Connect, AI Summit, Davos forums).

What It Takes to Succeed

You are a hands-on communications leader who knows how to make things happen. You combine strategic vision with a willingness to jump in —developing narratives, driving media outreach, preparing executives, and managing high-priority opportunities from start to finish with a urgency and sound judgement. You are proactive, adaptable, and execution-focused, with the ability to operate effectively in a fast-paced global environment where priorities evolve quickly. You bring creativity, persistence, and strong judgment to every interaction and are motivated by elevating meaningful stories and delivering tangible results.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

THE ROLE

The Manager, YouTube Ads is a full-time position responsible for managing end-to-end paid YouTube ad campaigns for Zeta clients. Responsibilities include overseeing all aspects of YouTube ad campaign setup & optimization, pacing management, reporting, and insights. You will serve as a subject matter expert and point of contact for the advertisers you’re managing.

The role requires a combination of hands-on ad management as well as client communication. You will be entrusted with a significant level of autonomy to make informed operational decisions based on your knowledge of the Google Ads ecosystem. You will leverage your experience to position campaigns for success and find creative solutions to problems. This position reports to a Director in the Media Activation division, who oversees paid media for advertisers across Zeta’s business units. Depending on your location, this role will be remote or hybrid (NYC, Nashville, LA, San Francisco). 

RESPONSIBILITIES

Campaign Management & Execution

• Own all aspects of YouTube ad campaign setup and optimization as the primary channel manager.
• Manage YouTube and Demand Generation campaign formats in Google Ads/Google Ads Editor with various Awareness, Consideration, and Conversion objectives.

Client Engagement

• Act as the internal and external POC for live and upcoming campaigns, make proactive recommendations to achieve client KPIs, implement requested changes, and ensure client requests are operationalized.

Team Collaboration

• Collaborate with internal teams to ensure campaign execution aligns with client objectives. 

• Manage day to day tasks and responsibilities utilizing the team’s project management platform. 

Analysis & Reporting

• Monitor campaign pacing and adjust budgets and bids as necessary to deliver in full.
• Deliver clear, data-driven performance reports and insights to clients.
• Ensure accuracy, consistency, and timeliness of reporting.

QUALIFICATIONS

• 3+ years of hands-on experience with Google Ads across all YouTube ad formats and objectives (Awareness, Consideration, and Conversion).
• Hands-on experience in managing monthly campaign budgets of $50k+
• Thorough understanding of Google Ads mechanics, including KPI optimization, audience targeting, pixel/tag implementations, and bid/budget management.
• Proactive approach to campaign optimization and strategy.
• Meticulous attention to detail.
• Excellent communication skills.
• Strong quantitative skills.

Preferred but not required:

• Google Ads Editor proficiency. 
• Paid Search campaign management experience.
• PMax and Demand Gen campaign management experience.
• Microsoft Ads experience.
• DV360 experience.

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity and Stock Purchase Plan
• Employee Discounts, Virtual Wellness Classes, Pet Insurance, and more!!

SALARY RANGE

The salary range for this role is $80,000.00 - $100,000.00, depending on location and experience.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

#LI-MR1

#LI-Remote

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

THE ROLE

We are seeking a Paid Search Specialist who can confidently roll up their sleeves to execute campaign development, performance optimizations, and client reporting. You will be responsible for contributing to client strategy, overseeing performance, collaborating with teammates, and ensuring flawless execution of paid search campaigns from end to end.

The role requires a combination of hands-on ad management as well as client communication. You will be entrusted with a significant level of autonomy to make informed operational decisions based on your knowledge of the Google Ads ecosystem. You will leverage your experience to position campaigns for success and find creative solutions to problems. The ideal candidate thrives in platform, can distill data into actionable performance insights and recommendations, and knows how to turn strategy into measurable results. Depending on your location, this role could be hybrid (NYC, Nashville, LA, San Francisco, Miami) or remote.

RESPONSIBILITIES

• Client Strategy
• Partner with Search team members on paid search strategy and performance discussions.
• Proactively identify areas for optimization and innovation across accounts.
• Campaign Management & Execution
• Oversee end-to-end execution of paid search campaigns, including account setup, budget pacing, optimization, and reporting.
• Actively manage campaigns using Google Ads, Google Ads Editor, Microsoft Ads, and SA360.
• Monitor performance across search platforms and provide proactive optimizations and recommendations to ensure KPIs are met.
• Translate insights into actionable next steps that drive measurable client impact.
• Team Collaboration 
• Collaborate with internal teams to ensure campaign execution aligns with client objectives. 
• Manage day to day tasks and responsibilities utilizing the team’s project management platform. 
• Analysis & Reporting
• Deliver clear, data-driven performance reports and insights to clients.
• Recommend testing strategies, budget allocation shifts, and bid strategy adjustments based on performance trends.
• Ensure accuracy, consistency, and timeliness of reporting.

QUALIFICATIONS

• 2+ years of relevant paid search experience
• Hands-on experience in managing monthly campaign budgets of $100k+
• Meticulous attention to detail.
• Experience with Google Ads and Google Ads Editor

Preferred but not required:

• Experience with Google Shopping, Demand Gen, and Performance Max
• Experience with Microsoft Ads, SA360, and Google Analytics

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, Pet Insurance, and more!!

SALARY RANGE

The salary range for this role is $60,000 - $80,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

#LI-MR1

#LI-Remote

We are hiring a Full Stack Developer to accelerate the growth and technical evolution of our marketing website, with a focus on building high-performance front-end experiences backed by stable, scalable WordPress logic. This role is responsible for executing complex initiatives across the entire stack—from custom PHP and plugin development to the integration of React-based components. You will ensure our site remains agile, performant, and reliable while adhering to strict CI/CD governance and security standards.

Your work will be central to expanding our team’s capacity to ship, test, and optimize. By bridging the gap between sophisticated UI requirements and backend CMS architecture, you will help move high-impact projects forward more quickly and provide the technical depth needed to solve multi-layered problems. You will play a key role in maintaining a clean, well-documented codebase that supports both rapid experimentation and long-term stability.

What You’ll Do

• Full-Stack Troubleshooting: Resolve complex bugs across the entire stack, providing root-cause analysis and sustainable fixes that align with site-wide standards.

• Hybrid WordPress Development: Build and maintain custom themes/plugins while integrating React-based components, ensuring a seamless bridge between PHP logic and modern JS frameworks.

• Optimization & Maintenance: Audit and refactor legacy code, optimize ACF structures, optimize database queries,  and streamline the WordPress admin experience to improve site performance and editor efficiency.

• CI/CD & Release Discipline: Work strictly within established GitHub-based workflows and Pantheon environments, maintaining high standards for code reviews, commit hygiene, and deployment integrity.

• Backend Support & Logic: Dig into custom plugins, PHP functions, and API integrations to ensure stability and logic consistency.

• Cross-Functional Collaboration: Partner with Senior leads to execute complex site initiatives, ensuring clean code and accurate data flow for business-critical optimizations.

The Experience You Bring

• 5+ Years of Professional Development: Proven experience in a mid-to-senior role working on high-traffic, enterprise-level WordPress websites.

• Advanced WordPress & PHP: Deep knowledge of the WordPress lifecycle, custom plugin development, and secure, efficient PHP coding practices.

• Javascript & React Proficiency: Strong experience with React is a requirement. You should be comfortable maintaining, debugging, and integrating React components into a PHP-driven architecture, including managing state, data flow, and performance.

• Modern JS & CSS: Mastery of ES6+, CSS/SCSS, and build tools (e.g., Vite, Webpack). You understand how to build for performance, accessibility (WCAG 2.1), and responsiveness.

• Data & CMS Architecture: Experience managing complex ACF (Advanced Custom Fields) structures and optimizing the "editor experience" within the CMS.

• Deployment Discipline: Experience working in a GitHub-driven CI/CD pipeline, branch-based development and managing multi-environment hosting (ideally Pantheon). Familiarity with Pantheon, GitHub Actions, and branch-based development. You understand that how you ship is just as important as what you ship.

• Clear Communication: Ability to document technical logic and contribute to team checklists to ensure consistent standards across the codebase.

Preferred Skills

• Experience building for A/B testing or personalization is highly preferred; you understand how front-end changes impact tracking and measurement.

• Experience with automated testing and quality assurance frameworks (e.g., visual regression, unit testing, or end-to-end testing) to ensure code reliability and catch regressions before they reach production.

• Ability to document custom logic and API flows clearly so the rest of the team can maintain your work.

• Knowledge of Core Web Vitals and experience using tools like New Relic or Query Monitor to identify bottlenecks.

Compensation

Boomi is committed to fair and equitable compensation practices. Base compensation for this position ranges from $106,000 - $133,000 CAD annually + applicable bonus. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

COMPANY DESCRIPTION

Terrana Biosciences is one of the latest companies founded through Flagship Pioneering’s venture creation engine, where companies such as Moderna Therapeutics and Evelo Therapeutics were conceived and created. Since Flagship’s founding in 2000, the firm has originated and fostered the development of nearly 100 scientific ventures resulting in $19+ billion in aggregate value, 500+ issued patents, and more than 50 clinical trials for novel therapeutic agents. Arana Biosciences is integrating the latest developments in molecular biology and plant biology to create a new platform technology that enables adaptive, targeted and sustainable solutions in agriculture.

THE ROLE

Are you a highly motivated and driven researcher who wants to contribute to developing products for sustainable agriculture? We are seeking a determined, impact-driven Contract Senior Research Associate to join our Delivery and Transformation team. The successful candidate will be highly organized and comfortable working as an integral member of a highly collaborative and interdisciplinary team in a fast-paced entrepreneurial environment. Excellent analytical, problem-solving, communication, record-keeping, and teamwork skills will be critical. 

KEY RESPONSIBILITIES

• Working with a team of scientists to innovate, optimize, and execute various plant delivery and transformation methods. 
• Developing and troubleshooting transformation protocols, solving difficult experimental problems, and proposing solutions related to transformation methods and bioassays. 
• Assisting in plant phenotyping and imaging.
• Performing bacterial plasmid transfections.
• Sampling plants for molecular assays used as experimental readouts. 

PROFESSIONAL EXPERIENCE & QUALIFICATIONS

• MS in Plant Science, Plant Pathology, Microbiology, Molecular Biology, or a related discipline with at least 3 years of full-time professional laboratory experience or a BS in one of these fields with at least 5 years of full-time professional laboratory experience.
• Experience working in industry is a plus. 

ADDITIONAL QUALIFICATIONS

• Experience with developing, onboarding, and using common plant transformation methods, such as Agrobacterium and biolistic approaches.  
• Expertise in handling plant tissues and sampling plants for assays. 
• Experience with DNA, RNA, and protein isolation and purification. 
• Experience with RNA-related workflows and RNA-protein interaction is a plus. 
• Hands-on experience with bacterial, fungal, and/or viral pathogens in economically important crops a plus. 
• Excellent written and verbal communication skills and ability to work with a diverse interdisciplinary team. 
• Demonstrated organizational and record-keeping skills.  
• Enthusiasm for science and willingness to adapt to the changing needs of a fast-paced research and development effort. 
• Demonstrated ability to rapidly learn new techniques; efficiently develop, troubleshoot, and utilize lab protocols; and manage multiple experimental workflows.
• A strong self-starter, results-oriented with strong attention to detail. 

Location: Durham, NC

The pay range for this role is $37 - $48 per hour and the contractor will be employed by a third-party staffing company. Certain employee benefits may be available to the contractor through the staffing company after meeting minimum criteria. Compensation and benefits information is based on Terrana Biosciences, Inc.'s good faith estimate as of the date of publication and may be modified in the future.

About the Role:

Join our team at Dr. Squatch as a TikTok Creative Manager! We’re looking for a strategic, creative, and highly driven individual who knows how to build and scale a brand on TikTok, with a focus on in-feed content, creator ecosystems, and account growth.

You will be a key owner of our TikTok strategy, leading creative direction and driving channel performance. This role focuses on developing high-performing content and scaling our presence, while managing external creative and Live agency partners.

You will shape how Dr. Squatch shows up on TikTok, driving creativity, performance, and community connection, while also helping elevate creative direction and growth across the broader social team.

The ideal candidate has a strong creative point of view, a deep understanding of TikTok culture, and the ability to both direct and create content.

This role will report to the Sr. Social Media Manager.

This is a full-time role with company benefits based in Marina Del Rey, CA.

The anticipated base compensation range for this role will be $100,000 to $115,000. Compensation will be commensurate with the candidate's experience and local market rates.

What You'll Do:

• Strategy & Ownership
  • Own and evolve Dr. Squatch’s TikTok strategy with a focus on content performance, audience growth, and brand relevance.
  • Develop and execute content plans aligned with campaigns, launches, and growth goals.
  • Identify opportunities to scale reach, engagement, and revenue.
• Agency & Creator Management
  • Manage relationships with TikTok Live agencies and creative partners.
  • Source, onboard, and guide creators to produce high-performing content.
  • Provide clear briefs, direction, and feedback.
• Creative Direction
  • Develop concepts, moodboards, and briefs to guide content production.
  • Maintain a strong brand voice while pushing creative boundaries.
  • Stay ahead of trends and translate them into scalable content.
• Content Creation
  • Create and publish video in-feed content as needed.
  • Step in as on-camera talent when appropriate.
  • Collaborate with internal teams and partners to execute campaigns.
• Performance & Optimization
  • Analyze performance across content and Live streams.
  • Use insights to refine strategy and creative output.
  • Test new formats and approaches to improve results.x
• Cross-Functional Collaboration
  • Partner with Social, Marketing, and Growth teams on campaigns.
  • Align TikTok efforts with broader brand goals.
  • Provide creative input to support content performance and growth.
  • Share trends and insights to improve overall social strategy.

About You:

• Bachelor’s Degree in Marketing, Communications, Video Production, or a related field preferred.
• 4+ years of experience creating and guiding social content, with a strong emphasis on TikTok.
• 4+ years of experience working with or directing creators, agencies, or collaborators.
• Highly comfortable performing on camera.
• Strong understanding of TikTok analytics and performance metrics, with the ability to translate insights into content direction and growth strategies.
• Strong editing and production skills using tools such as TikTok native editor, CapCut, Premiere Pro, Photoshop, or similar.
• Deep understanding of TikTok culture, trends, memes, and audience behavior.
• Excellent written and verbal communication skills with a natural ability to connect with an online community.
• A creative storyteller who can develop engaging content and scalable formats that drive growth.
• Passion for community engagement and representing a brand voice consistently and authentically.
• Energetic, witty, adaptable, and willing to take creative risks in a fast-moving environment.
• A collaborative team player who stays positive and brings a good sense of humor to the job

#LI-TC1 #LI-FULLTIME #LI-HYBRID

GEO & SEO Manager (Contractor – Internal / Content & Owned Properties)

We are a PR/digital/marketing agency seeking an GEO & SEO Manager (Contractor) to lead and execute search strategy across our agency’s owned digital ecosystem, including our website, content platforms, and other owned properties.

This is an internal, individual contributor contract role focused on building and optimizing our company’s visibility across both traditional search engines and emerging AI-powered search environments (GEO). The role also functions as a Content Editor, ensuring all published content is structured, optimized, and aligned to search performance goals.

This position sits at the intersection of AI search optimization, technical SEO, and content strategy. Success in this role comes from the ability to own execution end-to-end—turning content into a scalable discoverability engine that drives qualified traffic and strengthens authority across search and AI-generated results.

This is not a managerial role. It is a hands-on, execution-heavy position for someone who can operate independently and move quickly.

Type: Contract (individual contributor) - This is a full-time independent contractor (1099) engagement
Location: Remote; must be comfortable working Eastern Time hours
Compensation: Hourly or monthly retainer, based on experience

Key Responsibilities

SEO & GEO Strategy (Owned Properties)

• Own and execute SEO and GEO strategy across all our owned properties
• Identify opportunities to increase organic visibility, authority, and traffic quality
• Optimize for both traditional search engines and AI-powered search environments
• Establish SEO and GEO as core drivers of inbound visibility and brand authority

Content Optimization & Editorial Oversight

• Serve as Content Editor for our agency and related owned platforms
• Review, edit, and optimize all content for SEO and GEO prior to publication
• Ensure content is structured for search intent, readability, and AI discoverability
• Partner with internal stakeholders to shape content topics, formats, and distribution
• Maintain consistency in tone, structure, and optimization standards

Generative & AI Search Optimization (GEO)

• Structure content to improve visibility and citation within AI-generated results
• Implement structured data and semantic markup to enhance machine readability
• Monitor how our agency appears across AI search platforms
• Identify and act on opportunities to improve presence in AI-driven search

SEO Execution & Technical Optimization

• Conduct technical SEO audits (site structure, crawlability, indexation, page speed, Core Web Vitals, schema, redirects)
• Implement SEO updates directly within CMS platforms (WordPress required)
• Manage keyword research, mapping, and on-page optimization across properties
• Continuously optimize existing content to improve rankings and performance

Performance Tracking & Optimization

• Track SEO and GEO performance using tools such as Google Search Console, GA4, Ahrefs, SEMrush, or similar
• Analyze traffic, rankings, engagement, and conversion signals
• Report on performance trends and identify opportunities for improvement
• Stay current on algorithm updates and evolving AI search behavior

Cross-Functional Collaboration

• Partner with marketing, PR, and leadership teams to align content and visibility goals
• Support thought leadership initiatives through search optimization
• Collaborate with developers as needed to implement technical improvements

Required Qualifications

• 3–5+ years of hands-on SEO experience
• Strong technical SEO and on-page optimization capabilities
• Experience with GEO / AI search optimization or strong familiarity with the space
• Experience editing and optimizing content for search performance
• Working knowledge of HTML, CSS, and basic JavaScript
• Experience with CMS platforms (WordPress required)
• Strong analytical skills and familiarity with SEO tools
• Ability to work independently and manage priorities without heavy oversight

Preferred Qualifications

• Experience managing content strategy or editorial workflows
• Background in digital publishing, content marketing, or media
• Experience with schema markup and advanced technical SEO
• Familiarity with headless CMS or modern web frameworks
• Understanding of PR and earned media’s impact on search visibility

What Success Looks Like

• Consistent growth in organic traffic and search visibility
• Increased presence in AI-generated search results
• Content is consistently optimized and aligned to search intent
• Our agency’s owned platforms become a meaningful inbound engine
• SEO and GEO are embedded into content creation workflows

Title: Patient Coordinator
Practice: Associated Oral & Maxillofacial Surgeons
Location: Peoria, IL
Hours:

• Monday: 8:00a.m. - 4:30p.m.
• Tuesday: 8:00a.m. - 4:30p.m.
• Wednesday: 8:00a.m. - 4:30p.m.
• Thursday: 8:00a.m. - 4:30p.m.
• Friday: 7:30a.m. - 2:00p.m.
• Saturday: Closed
• Sunday: Closed

Pay Range: $18.50 - $20.00 Based on experience 

Position Purpose:

The Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service.

Essential Functions

Patient Interaction and Support:

• Greet and welcome patients upon arrival.
• Assist patients with check-in and check-out processes.
• Provide information on clinic policies, procedures, and services.
• Answer patient phone calls and address inquiries promptly and professionally.
• Schedule and confirm patient appointments, ensuring optimal appointment utilization.
• Monitor schedules for patient cancellations and follow-up with patients that need to reschedule.

Administrative Duties:

• Maintain and update patient records in the electronic health record (EHR) system.
• Coordinate referrals, diagnostic tests, and follow-up appointments.
• Verify patient insurance information and manage prior authorization processes.
• Handle billing and payment processes, including collection of co-pays and outstanding balances.
• Prepare and manage patient forms and documentation.
• Other duties as assigned by the practice administrator.

Communication and Coordination:

• Serve as a liaison between patients, healthcare providers, and other staff members.
• Communicate effectively with clinical staff to ensure patient needs are met.
• Facilitate communication regarding patient care plans and instructions.

Customer Service:

• Always maintain a high standard of customer service and professionalism.
• Address patient complaints and escalate issues to management when necessary.
• Strive to create a positive and supportive environment for patients and their families.

Compliance and Confidentiality:

• Adhere to all healthcare regulations and privacy laws, including HIPAA.
• Ensure patient confidentiality and security of sensitive information.
• Follow clinic policies and procedures to maintain compliance with healthcare standards.

Qualifications

Education:

• High school diploma or equivalency, required.

Experience:

• Previous experience in a healthcare setting, particularly in patient coordination or administrative roles, is highly desirable.
• Proficiency in using electronic health record (EHR) systems and other office software.
• Knowledge of relevant regulations and compliance requirements in healthcare.

Performance Requirements:

• Strong organizational skills and the ability to manage multiple tasks concurrently.
• Excellent interpersonal and communication skills, with a patient-centered approach.
• Approachable, professional demeanor
• Detail-oriented and thorough in task execution.
• Ability to work well under pressure in a fast-paced environment.
• Team player with excellent collaboration skills.

• We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
• Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
• Company-paid Life, AD&D and Long-Term Disability coverage.
• Additional Voluntary Life and AD&D Insurance for you and your family!
• Voluntary Short-Term Disability Insurance available to you as well
• Dependent Care Flexible Spending Account (FSA) offered.
• Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO and 8 Paid holidays for fulltime employees!

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

About the role

We're looking for a Senior Copywriter who is, above all else, genuinely phenomenal with words: clever, precise, and able to write copy that makes people stop in their tracks. For us, that starts long before the words hit the page. What you’ll bring to the table is not only great writing, but also great thinking: You can see what's underneath an ask, push concepts somewhere new, and bring a creative point of view.

You’ll play a central role in defining how Hightouch sounds in the world, from billboard headlines to web copy, to being the voice behind campaigns, launches, and activations that make marketers stop scrolling. You'll partner with design and video as a creative equal, knowing how to flex across formats while keeping things unmistakably Hightouch, and care for our voice as a system, not just a vibe (although vibes are good, too). 

What You'll Do

• Write and edit copy with expert craft across channels, like brand campaigns, OOH, ads, videos, landing pages, social, email, and events.
• Go beyond briefs to understand the ask deeply, bring fresh angles, and push the work past what was originally requested.
• Partner with design and video, knowing when a line unlocks a visual and when the visual is doing the work and copy should step aside.
• Maintain Hightouch's brand voice as a system, including building consistency, noticing where we sound flat, and proposing something better. 
• Represent your work internally with strong executive presence, while bringing flexibility and collaboration to the table
• Work with marketing teams across disciplines, serving as a trusted editor and supporting launches, understanding our products, and optimizing our campaigns. 
• Use AI to scale volume and iteration, help others keep their writing on point, and ensure it doesn't flatten our voice or lower our standards.

What We're Looking For

• 5-7 years of copywriting experience at an agency or in-house; ideally you bring tech experience, the ability to understand complex topics, and excitement to work at a growing startup.
• Genuinely exceptional with words, with a high bar for craft and strategy. You bring strong instincts for tone and voice, and a portfolio that proves it.
• The ability to think conceptually. You know how to understand the lay of the land internally, what’s happening externally, and connect the dots in breakthrough ways.
• Comfort across a range of formats and channels, and the fluency to know what changes (and what stays fixed) when you move between them 
• Strong instincts for how copy and visual work together. You know how a well-chosen word can change what an image means.
• Comfort with ambiguity and a collaborative, low-ego working style. You take and give feedback well, build on others' ideas, and don't get precious about your work.

Why Hightouch

• High-impact role where your copy will be out in the world, in places like OOH campaigns, conference activations, the website, digital ads, and more.
• Real scope to shape what Hightouch sounds like. We're building brand presence at scale, and this person will have genuine influence over that.
• Fast-paced startup environment where good ideas move quickly from concept to execution and back again.
• A team that cares deeply about craft and gives you real, specific feedback to get sharper.

The salary range for this position is $130,000 - $165,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10-year post-termination exercise window.

JOB SUMMARY: 

The Specialty Sales Representative is responsible for driving brand awareness and product adoption within an assigned geography following launch. This role engages healthcare professionals and key stakeholders—including prescribers, pharmacists, hospital staff, administrators, nurses, and office personnel—through clear, balanced, and compliant product and disease-state education. 

This field-based role focuses on executing territory strategies, building strong customer relationships, and expanding adoption across assigned accounts. The Specialty Sales Representative works cross-functionally with internal teams to support account planning, navigate access dynamics, and establish themselves as a trusted resource and partner within the healthcare community. 

This role is well-suited for individuals who are motivated by the opportunity to challenge existing habits, shift market behavior, and play an active role in driving meaningful change. 

Candidate must live in the territory. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

• Lead territory performance by developing and executing focused territory and account plans that prioritize high-impact opportunities.
• Deliver clear, balanced, and compliant product education through in-person and virtual engagements, adapting messaging based on customer needs and feedback.
• Build strong professional relationships with prescribers, influencers, and key stakeholders, navigating multiple decision-makers to drive awareness and adoption.
• Establish credibility as a trusted, reliable resource through consistent follow-through and value-driven interactions. 
• Proactively identify opportunities to influence behavior and expand product use by understanding customer workflows and challenges. 
• Learn and navigate payer and access dynamics, partnering with internal teams to support patient access and remove barriers.
• Demonstrate initiative and resilience in evolving or ambiguous situations, working toward practical, solution-oriented outcomes. 
• Maintain accurate documentation in CRM and execute all activities in compliance with company policies, industry regulations, and required training. 

EDUCATION AND EXPERIENCE 

• Bachelor’s degree from an accredited college or university, or an equivalent combination of education and experience.
• Minimum 2+ years of field-based sales or customer-facing experience with a track record of consistent performance; pharmaceutical, specialty, or healthcare experience is preferred. 
• Experience supporting new initiatives, launches, or growth-oriented environments is a plus.

 KNOWLEDGE, SKILLS, AND ABILITIES 

• Strong relationship-building and communication skills with the ability to influence a variety of stakeholders.
• Proven ability to prioritize, execute, and follow through in a fast-paced environment.
• Curiosity and ability to learn clinical, scientific, and product information.
• Solid business acumen with the ability to identify opportunities and act on insights. 
• Comfort using CRM systems and technology to support planning and execution.
• Collaborative mindset with a strong sense of personal accountability. 

ADDITIONAL REQUIREMENTS 

• Ability to travel for conferences, national/regional meetings, and within the assigned territory; overnight travel may be required.
• Valid U.S. driver’s license and driving record in compliance with company standards.
• Must meet credentialing requirements for access to healthcare facilities.

At ARS, we are proud to offer a highly competitive compensation & benefits package. 

This is a hybrid/ onsite position.

For nearly 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of narrative, gameplay, and technology. Naughty Dog recently released The Last of Us Part II Remastered as well as a current generation remake of The Last of Us Part I for the PS5. We're also proud to say that The Last of Us Part I and Part II are now available for the first time on PC. Currently, we’re busy at the kennel working on Intergalactic: The Heretic Prophet, and we'd love to find talented individuals to join us.

Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome a diverse pool of candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together. We have a small core tech team, so you will interact with multiple departments, game systems and pipeline technologies. As a core tech programmer at Naughty Dog, you will experience total project ownership: talk directly to the artists and designers, devise and build the technology they use. You will experience varied and challenging responsibilities requiring a high level of adaptability and a taste for discovering cutting-edge technologies.

What you will do:

• Tackling complex problems: Design, develop, and support technology in our production pipeline from DCC tools, throughout our asset management and conditioning pipeline, down to the supporting runtime game systems 
• Work with and enable artists and designers to create incredible assets throughout all stages of production, with an eye on constantly improving creation workflows, user experience, and performance of our tools and technologies 
• Navigate and constantly improve an extensive code base 
• Responsibilities may evolve based on needs 

What skills you will use:

• Minimum of 3 years working in the video game industry 
• Minimum of 1 shipped AAA game 
• B.S. in Computer Science and/or Mathematics or equivalent work experience 
• Excellent 3D math skills (especially linear algebra and vector math)
• Extensive experience in creating one or more of the following PC applications in C++ or C#: level editor, art prototype catalogue/database, animation/cinematic editor, material/shader editor, dcc plug-ins, build tools, data messaging tools, lighting tools or equivalent software 
• Experience with PC application programming

Bonus Skills:

• Experience with console programming 
• Experience with databases and query optimizations 
• Experience with a scripting language 
• Experience using DCC applications 

As part of the Naughty Dog application process, candidates should expect to be given a technical interview. 

#LI-AB1

This position is for a temporary engagement through our staffing partner Yoh Enterprise Solutions.  

Candidates must be authorized to work in the United States for this position.

This is a hybrid/ onsite position.

For nearly 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of narrative, gameplay, and technology. We’ve been busy at the Kennel, most recently releasing The Last of Us Part I, a complete and faithful remake of the original game, rebuilt from the ground up and fully optimized for the PlayStation 5 and currently in development for PC. As a part of the Naughty Dog legacy, you’ll be continuing the development of extraordinary and enduring experiences for a broad, global range of audiences.

Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together.

The Dialogue Editor is responsible for ingesting recorded dialogue, editing, and selecting takes based on notes and direction from the Creative Director and/or Dialogue Lead. The takes are then passed onto the Dialogue Designer for implementation. From there, the coordinator is expected to level and master the files and do any work necessary to support the dialogue team as the files move through our pipeline.

What you will do:

●        Edit VO sessions and select takes based on notes within the scripts

●        Collaborate with Dialogue Designers to ensure assets are correctly implemented in-game

●        Prepare and manage materials needed for recording VO sessions

●        Provide assets and audio stems for the animation department

●        Help master combat, story, and in-game cinematic voice assets

●        Ensure the overall quality and implementation of all voice assets

●        Support the localization team to make sure collaboration between the various territories runs smoothly

●        Additional responsibilities may be assigned as needed

What skills you will use:

●        High degree of proficiency with any DAW (Pro Tools or Reaper preferred)

●        Strong familiarity with spreadsheet applications (Excel, Google Sheets, Numbers)

●        Understanding of dialogue production pipelines in game development

●        Must be extremely detail oriented and be able to manage tens of thousands of audio files

●        At least 3 years of experience in professional audio editorial and at least 1 shipped title

Bonus Skills:

●        Experience with creative processing on dialogue files

●        Knowledge of VBA, Java, Python or other scripting languages

●        Audio scripting and implementation experience

●        Experience with Sound Design

As a part of the Naughty Dog application process, candidates will be expected to provide a portfolio or demo reel of their work and may be asked to complete a test.

About the Role

We’re looking for a Staff Software Engineer to build AI-powered tools and integrations that plug directly into game engines, editors, clients, and backend services. You’ll deliver high-quality C++ integrations across proprietary studio engines, ship robust build/QA automation, and partner with multiple PlayStation Studios teams to make AI an everyday part of development.

What You’ll Be Doing

• Build and maintain engine/editor plugins, runtime SDKs, and services that integrate AI (LLMs and related systems) into game clients, servers, and build tools.
• Ship performant, memory-aware C++ by profiling, optimizing, and debugging across PC/console builds with tight frame budgets.
• Design stable API surfaces for game teams (C++/C API, gRPC/HTTP) with versioning, telemetry, and backward compatibility.
• Stand up CI/CD for game builds and tools (UBT or proprietary build systems; artifact packaging; nightly/regression suites; distributed/accelerated builds).
• Automate QA for tooling and in-engine features using engine test frameworks and headless runs, and wire results into CI and dashboards.
• Implement production LLM integrations (prompting, RAG/tool calls, guardrails/safety, observability, timeouts/retries, and cost controls).
• Collaborate with studio engineering, tech art, design, and QA to land integrations across varied codebases and pipelines.
• Document patterns, provide sample projects, and deliver internal training so solutions scale across PlayStation Studios.
• Influence standards and tech choices for AI in our dev stack, and contribute to shared libraries and best practices.

Qualifications

• You have at least five years of experience building production software in modern C++ (C++17/20) with strong fundamentals in memory management, concurrency, performance, and debugging.
• You have shipped tools or runtime features in AAA engines, including work on plugins/modules, asset and build pipelines, and editor/runtime integration.
• You have delivered features or tooling that integrate with LLMs or other ML services, and you understand prompt design, evaluation, safety, and telemetry for production usage.
• You have implemented engine-level automated testing (functional and integration), including headless execution and CI gating.
• You work fluently with large code/asset repositories and are comfortable with both Perforce and Git.
• You communicate clearly across disciplines and translate diverse studio requirements into pragmatic, maintainable solutions.
• You write thorough documentation and favor well-tested, maintainable code.

Nice to Have

• You have built networking/service integrations for game backends (gRPC/HTTP) and implemented telemetry/observability (logs, metrics, traces).
• You have packaged SDKs/plugins for multiple studios and managed semantic versioning and migration tooling.
• You understand console platform requirements and certification workflows.
• You are familiar with security, privacy, and responsible-AI practices in production systems.

Please note; this position can be completed remotely from The UK

What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

We're searching for a Staff Security Engineer to join our Enterprise Security Engineering team, reporting to the Technical Lead Manager of Security Engineering.

Aurora is scaling its autonomous trucking operations, and the security foundations protecting our employees, devices, internal systems, and data need to scale with us. We're looking for a deeply technical enterprise security engineer who is as comfortable in a code editor as in a security console — you build the systems that make Aurora's security operations possible. This is a role for someone who can architect robust enterprise security solutions, write the code to implement them, and partner across Engineering and IT to make sure security is embedded from the start, not bolted on at the end.

This is not a security operations-only role. It sits squarely in enterprise security engineering, where the work is designing, building, and owning the platforms, integrations, and automation that power Aurora's internal security posture at scale.

In this role you will

• Own the architecture and implementation of Aurora's enterprise security controls — designing the systems and integrations that protect Aurora's endpoints, identities, internal infrastructure, and SaaS environment.
• Design and build Aurora's security telemetry and detection infrastructure, including log pipelines, SIEM integrations, and alerting frameworks — in partnership with the Security Operations Engineer who owns ongoing tuning and rule development.
• Define and enforce enterprise security standards, conducting architecture and design reviews to ensure alignment with Aurora's security posture and risk tolerance.
• Partner with IT, Infrastructure, and Engineering teams to embed security requirements early — shifting left on corporate IT initiatives before they become technical debt.
• Build automation and tooling that extends the capabilities of Aurora's security platforms, reduces manual operational burden, and scales the team's impact.
• Serve as the escalation point for enterprise security incidents requiring engineering-level investigation or remediation, and participate in the team's on-call rotation.
• Translate security strategy into concrete, executable engineering projects with clear milestones and measurable outcomes.

Required qualifications

• 12+ years of hands-on experience in enterprise security engineering or corporate information security — specifically securing employee-facing systems, endpoints, identities, and internal infrastructure (not product or application security).
• Proficiency in at least one programming language, used in a security context — writing production-quality automation, integrations, or internal tooling (the team primarily uses Go; Python is also common).
• Experience architecting and integrating enterprise security platforms — designing API integrations, automating workflows, and building tooling that extends platform capabilities across domains such as EDR/XDR, MDM, IAM/IGA, DLP, SaaS security, cloud security, or PKI.
• Experience designing and building security telemetry pipelines and detection infrastructure — log ingestion, normalization, SIEM integration, and alerting architecture.
• Experience leading cross-functional security engineering projects — defining scope, driving execution, and aligning stakeholders across Engineering and IT.
• Track record of conducting security architecture reviews and translating findings into actionable, risk-prioritized remediation plans.
• Experience evaluating security posture and identifying systemic gaps, with a bias toward building durable solutions rather than one-off fixes.

Desirable qualifications

• Experience with Zero Trust architecture and identity-centric security models (BeyondCorp-style or similar).
• Familiarity with NIST CSF, MITRE ATT&CK, and CIS Benchmarks as engineering inputs — used to inform what to build and how to validate it, not just as compliance checkboxes.
• Hands-on AWS security experience (SCPs, GuardDuty, Security Hub, IAM, etc.) and familiarity with integrating cloud security signals into a corporate security platform.
• Experience with applied cryptography and PKI in a production enterprise environment — certificate lifecycle management, CA design, or secrets management.
• Familiarity with securing AI/ML platforms or applications built on LLMs, RAG pipelines, or MCP-based architectures.
• Security certifications such as CISSP, GCED, GREM, or similar (valued but not required).

The base salary range for this position is $171,000 - $247,000 per Year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

#Mid-Senior 

What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

We're searching for a Staff Security Engineer to join our Enterprise Security Engineering team, reporting to the Technical Lead Manager of Security Engineering.

Aurora is scaling its autonomous trucking operations, and the security foundations protecting our employees, devices, internal systems, and data need to scale with us. We're looking for a deeply technical enterprise security engineer who is as comfortable in a code editor as in a security console — you build the systems that make Aurora's security operations possible. This is a role for someone who can architect robust enterprise security solutions, write the code to implement them, and partner across Engineering and IT to make sure security is embedded from the start, not bolted on at the end.

This is not a security operations-only role. It sits squarely in enterprise security engineering, where the work is designing, building, and owning the platforms, integrations, and automation that power Aurora's internal security posture at scale.

In this role you will

• Own the architecture and implementation of Aurora's enterprise security controls — designing the systems and integrations that protect Aurora's endpoints, identities, internal infrastructure, and SaaS environment.
• Design and build Aurora's security telemetry and detection infrastructure, including log pipelines, SIEM integrations, and alerting frameworks — in partnership with the Security Operations Engineer who owns ongoing tuning and rule development.
• Define and enforce enterprise security standards, conducting architecture and design reviews to ensure alignment with Aurora's security posture and risk tolerance.
• Partner with IT, Infrastructure, and Engineering teams to embed security requirements early — shifting left on corporate IT initiatives before they become technical debt.
• Build automation and tooling that extends the capabilities of Aurora's security platforms, reduces manual operational burden, and scales the team's impact.
• Serve as the escalation point for enterprise security incidents requiring engineering-level investigation or remediation, and participate in the team's on-call rotation.
• Translate security strategy into concrete, executable engineering projects with clear milestones and measurable outcomes.

Required qualifications

• 12+ years of hands-on experience in enterprise security engineering or corporate information security — specifically securing employee-facing systems, endpoints, identities, and internal infrastructure (not product or application security).
• Proficiency in at least one programming language, used in a security context — writing production-quality automation, integrations, or internal tooling (the team primarily uses Go; Python is also common).
• Experience architecting and integrating enterprise security platforms — designing API integrations, automating workflows, and building tooling that extends platform capabilities across domains such as EDR/XDR, MDM, IAM/IGA, DLP, SaaS security, cloud security, or PKI.
• Experience designing and building security telemetry pipelines and detection infrastructure — log ingestion, normalization, SIEM integration, and alerting architecture.
• Experience leading cross-functional security engineering projects — defining scope, driving execution, and aligning stakeholders across Engineering and IT.
• Track record of conducting security architecture reviews and translating findings into actionable, risk-prioritized remediation plans.
• Experience evaluating security posture and identifying systemic gaps, with a bias toward building durable solutions rather than one-off fixes.

Desirable qualifications

• Experience with Zero Trust architecture and identity-centric security models (BeyondCorp-style or similar).
• Familiarity with NIST CSF, MITRE ATT&CK, and CIS Benchmarks as engineering inputs — used to inform what to build and how to validate it, not just as compliance checkboxes.
• Hands-on AWS security experience (SCPs, GuardDuty, Security Hub, IAM, etc.) and familiarity with integrating cloud security signals into a corporate security platform.
• Experience with applied cryptography and PKI in a production enterprise environment — certificate lifecycle management, CA design, or secrets management.
• Familiarity with securing AI/ML platforms or applications built on LLMs, RAG pipelines, or MCP-based architectures.
• Security certifications such as CISSP, GCED, GREM, or similar (valued but not required).

The base salary range for this position is $189,000 - $274,000 per Year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

#Mid-Senior 

What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

We're searching for a Staff Security Engineer to join our Enterprise Security Engineering team, reporting to the Technical Lead Manager of Security Engineering.

Aurora is scaling its autonomous trucking operations, and the security foundations protecting our employees, devices, internal systems, and data need to scale with us. We're looking for a deeply technical enterprise security engineer who is as comfortable in a code editor as in a security console — you build the systems that make Aurora's security operations possible. This is a role for someone who can architect robust enterprise security solutions, write the code to implement them, and partner across Engineering and IT to make sure security is embedded from the start, not bolted on at the end.

This is not a security operations-only role. It sits squarely in enterprise security engineering, where the work is designing, building, and owning the platforms, integrations, and automation that power Aurora's internal security posture at scale.

In this role you will

• Own the architecture and implementation of Aurora's enterprise security controls — designing the systems and integrations that protect Aurora's endpoints, identities, internal infrastructure, and SaaS environment.
• Design and build Aurora's security telemetry and detection infrastructure, including log pipelines, SIEM integrations, and alerting frameworks — in partnership with the Security Operations Engineer who owns ongoing tuning and rule development.
• Define and enforce enterprise security standards, conducting architecture and design reviews to ensure alignment with Aurora's security posture and risk tolerance.
• Partner with IT, Infrastructure, and Engineering teams to embed security requirements early — shifting left on corporate IT initiatives before they become technical debt.
• Build automation and tooling that extends the capabilities of Aurora's security platforms, reduces manual operational burden, and scales the team's impact.
• Serve as the escalation point for enterprise security incidents requiring engineering-level investigation or remediation, and participate in the team's on-call rotation.
• Translate security strategy into concrete, executable engineering projects with clear milestones and measurable outcomes.

Required qualifications

• 12+ years of hands-on experience in enterprise security engineering or corporate information security — specifically securing employee-facing systems, endpoints, identities, and internal infrastructure (not product or application security).
• Proficiency in at least one programming language, used in a security context — writing production-quality automation, integrations, or internal tooling (the team primarily uses Go; Python is also common).
• Experience architecting and integrating enterprise security platforms — designing API integrations, automating workflows, and building tooling that extends platform capabilities across domains such as EDR/XDR, MDM, IAM/IGA, DLP, SaaS security, cloud security, or PKI.
• Experience designing and building security telemetry pipelines and detection infrastructure — log ingestion, normalization, SIEM integration, and alerting architecture.
• Experience leading cross-functional security engineering projects — defining scope, driving execution, and aligning stakeholders across Engineering and IT.
• Track record of conducting security architecture reviews and translating findings into actionable, risk-prioritized remediation plans.
• Experience evaluating security posture and identifying systemic gaps, with a bias toward building durable solutions rather than one-off fixes.

Desirable qualifications

• Experience with Zero Trust architecture and identity-centric security models (BeyondCorp-style or similar).
• Familiarity with NIST CSF, MITRE ATT&CK, and CIS Benchmarks as engineering inputs — used to inform what to build and how to validate it, not just as compliance checkboxes.
• Hands-on AWS security experience (SCPs, GuardDuty, Security Hub, IAM, etc.) and familiarity with integrating cloud security signals into a corporate security platform.
• Experience with applied cryptography and PKI in a production enterprise environment — certificate lifecycle management, CA design, or secrets management.
• Familiarity with securing AI/ML platforms or applications built on LLMs, RAG pipelines, or MCP-based architectures.
• Security certifications such as CISSP, GCED, GREM, or similar (valued but not required).

The base salary range for this position is $189,000 - $274,000 per Year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

#Mid-Senior 

What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

We're searching for a Staff Security Engineer to join our Enterprise Security Engineering team, reporting to the Technical Lead Manager of Security Engineering.

Aurora is scaling its autonomous trucking operations, and the security foundations protecting our employees, devices, internal systems, and data need to scale with us. We're looking for a deeply technical enterprise security engineer who is as comfortable in a code editor as in a security console — you build the systems that make Aurora's security operations possible. This is a role for someone who can architect robust enterprise security solutions, write the code to implement them, and partner across Engineering and IT to make sure security is embedded from the start, not bolted on at the end.

This is not a security operations-only role. It sits squarely in enterprise security engineering, where the work is designing, building, and owning the platforms, integrations, and automation that power Aurora's internal security posture at scale.

In this role you will

• Own the architecture and implementation of Aurora's enterprise security controls — designing the systems and integrations that protect Aurora's endpoints, identities, internal infrastructure, and SaaS environment.
• Design and build Aurora's security telemetry and detection infrastructure, including log pipelines, SIEM integrations, and alerting frameworks — in partnership with the Security Operations Engineer who owns ongoing tuning and rule development.
• Define and enforce enterprise security standards, conducting architecture and design reviews to ensure alignment with Aurora's security posture and risk tolerance.
• Partner with IT, Infrastructure, and Engineering teams to embed security requirements early — shifting left on corporate IT initiatives before they become technical debt.
• Build automation and tooling that extends the capabilities of Aurora's security platforms, reduces manual operational burden, and scales the team's impact.
• Serve as the escalation point for enterprise security incidents requiring engineering-level investigation or remediation, and participate in the team's on-call rotation.
• Translate security strategy into concrete, executable engineering projects with clear milestones and measurable outcomes.

Required qualifications

• 12+ years of hands-on experience in enterprise security engineering or corporate information security — specifically securing employee-facing systems, endpoints, identities, and internal infrastructure (not product or application security).
• Proficiency in at least one programming language, used in a security context — writing production-quality automation, integrations, or internal tooling (the team primarily uses Go; Python is also common).
• Experience architecting and integrating enterprise security platforms — designing API integrations, automating workflows, and building tooling that extends platform capabilities across domains such as EDR/XDR, MDM, IAM/IGA, DLP, SaaS security, cloud security, or PKI.
• Experience designing and building security telemetry pipelines and detection infrastructure — log ingestion, normalization, SIEM integration, and alerting architecture.
• Experience leading cross-functional security engineering projects — defining scope, driving execution, and aligning stakeholders across Engineering and IT.
• Track record of conducting security architecture reviews and translating findings into actionable, risk-prioritized remediation plans.
• Experience evaluating security posture and identifying systemic gaps, with a bias toward building durable solutions rather than one-off fixes.

Desirable qualifications

• Experience with Zero Trust architecture and identity-centric security models (BeyondCorp-style or similar).
• Familiarity with NIST CSF, MITRE ATT&CK, and CIS Benchmarks as engineering inputs — used to inform what to build and how to validate it, not just as compliance checkboxes.
• Hands-on AWS security experience (SCPs, GuardDuty, Security Hub, IAM, etc.) and familiarity with integrating cloud security signals into a corporate security platform.
• Experience with applied cryptography and PKI in a production enterprise environment — certificate lifecycle management, CA design, or secrets management.
• Familiarity with securing AI/ML platforms or applications built on LLMs, RAG pipelines, or MCP-based architectures.
• Security certifications such as CISSP, GCED, GREM, or similar (valued but not required).

The base salary range for this position is $189,000 - $274,000 per Year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

#Mid-Senior 

Our Integrated Marketing team partners closely with product, product marketing, SEO/AEO, CMS, lifecycle marketing, paid media, and web publishing to bring our brand and campaigns to life across every customer touchpoint.

As we expand our search visibility, organic social presence, and cross-channel campaign execution, we are investing in thoughtful, research-backed messaging that supports acquisition, engagement, and brand authority in the legal tech space.

About your role

• As a Content & Social Marketing Intern, you’ll support high-volume copy production across lifecycle marketing, paid media, website/AEO updates, and organic social channels. This is an early-career opportunity ideal for someone building foundational skills in copywriting, content strategy, and social marketing within a fast-paced SaaS environment.
• You’ll collaborate closely with marketing managers, designers, and video partners to adapt messaging across formats, support social listening efforts, and contribute to research-backed content. You’ll gain hands-on experience translating brand voice into multi-channel marketing assets that support growth and visibility.

How you will make a difference day to day

Support Cross-Channel Copy Execution

• Create and adapt campaign messaging across email, paid media, social, and website formats.
• Draft copy for recurring marketing initiatives, seasonal moments, and GTM launches.
• Ensure consistency in brand voice across channels and asset types.
• Update situation-based landing pages as new guidelines and formats are established.

Support Organic Social & Community Engagement

• Assist with social listening and trend monitoring to identify timely content opportunities.
• Draft responses and engage in comments across social platforms.
• Research competitors and industry conversations to inform positioning.
• Contribute ideas for social series or content pilots aligned with growth goals.

Research & Operational Support

• Conduct research for positioning claims, survey data, and performance-backed messaging.
• Organize shared documents, content libraries, and workflow trackers.
• Document recurring marketing processes and content guidelines.

Cross-Functional Collaboration & Growth

• Collaborate with the design, social, web publishing, and SEO/AEO teams to understand campaign goals and channel requirements.
• Participate in creative reviews and feedback sessions.
• Learn how messaging supports SEO/AEO, paid performance, and organic growth strategies.
• Develop foundational skills in brand storytelling, performance marketing, and content optimization.

What you’ll need

• Currently pursuing or recently completed a degree in Marketing, Communications, Journalism, Social Media, or a related field.
• Strong written communication skills with attention to tone and clarity.
• Interest in copywriting, content strategy, and social media marketing.
• Ability to manage multiple small projects and meet deadlines.
• Comfort receiving feedback and iterating on written work.
• Curiosity about digital marketing, search visibility, and audience engagement.

A plus if you have 

• Basic understanding of social media platforms and other marketing channels like email, paid ads, etc. 
• Familiarity with tools such as Figma (for collaboration), Sprout Social, and Google Docs.
• Portfolio showcasing writing samples (academic, freelance, or personal projects).
• Interest in legal tech, SaaS, or educational content.

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Final Interview

AirSculpt is seeking a Senior Video Editor and Animator! 

The primary focus of this role is video editing and animation management, with motion design as a core driver of creative output. Strong animation experience is essential, with the ability to bring static creative to life and elevate storytelling in a way that feels native to each platform. This individual will oversee the creation and delivery of video assets across organic, paid, and website channels, ensuring all content aligns with brand standards.

This role requires someone who can take broad creative direction and turn it into clear, compelling executions. A strong understanding of creative briefs is key, along with the ability to interpret feedback, iterate quickly, and present multiple concepts for review.

We’re looking for someone deeply tapped into social media who can spot emerging editing trends and identify opportunities that can benefit the brand. This includes staying current with new tools, products, and editing systems, including AI-driven solutions that can improve efficiency and elevate output, and bringing those insights back to the social team. A strong understanding of what works across Instagram, TikTok, YouTube, Facebook, and Twitter is important.

As the lead editor, this individual will help define and evolve the brand’s editing style and motion language, building guidelines for contractors and ensuring all content is cohesive and scalable in collaboration with the Social Media and Content Director and Art Director.

Experience capturing content is a plus, particularly for on-site shoots, clinic content, or influencer collaborations.

About AirSculpt® 

AirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. This minimally invasive procedure removes unwanted fat, tightens skin, and can transfer fat to enhance other areas, sculpting targeted areas of the body with precise results and minimal downtime. More than 75,000 cases have been performed in AirSculpt's 30+ premium locations throughout the United States and Canada.

Responsibilities: 

• Lead video editing and animation assets
• Manage editing workflows and ensure timely, high-quality delivery of assets
• Translate creative briefs and feedback into multiple strong concepts and executions
• Define and evolve brand editing style and motion guidelines for internal and external editors
• Collaborate closely with Social Media and Content Director and Art Director to ensure cohesive output
• Oversee and guide external editors and contractors to maintain consistency and scale
• Ability to capture content and filming experience in case needed for on-site help
• Ability to juggle multiple projects in a fast-paced production environment while delivering against tight deadlines
• Other tasks/projects as assigned by management

Required Qualifications: 

• Minimum of 5+  years of video editing and animation experience 
• Ability to color grade efficiently 
• 3+ years of filming experience  preferred, but not required 
• Expertise in Adobe Premiere Pro, After Effects. Proficiency in motion design, Photoshop, and Figma preferred.
• Exceptional experience in project management tools 
• Highly organized, able to manage multiple projects concurrently. 
• Exceptional attention to detail, under tight timeframes
• Experience working in corporate systems and dealing with multiple brick and mortar locations 
• Strong written and verbal skills with the ability to succinctly describe program objectives and requirements.
• Experience sourcing music, working with voiceover editing, and AI editing adjustments
• Excellent communicator, adept at navigating, socializing and building advocacy for concepts and ideas within an organization

Preferred but Not Required:

• Industry experience in healthcare, beauty, luxury, wellness
• Still photo editing and simple graphic design knowledge

Physical Demands:

• Must be able to sit or stand intermittently for the duration of a shift (8-12 hours)
• Push/pull/lift up to 25 pounds

Benefits

• Insurance: Competitive choices for health, dental and vision coverage; 1x base salary in life insurance, plus Short-Term and Long-Term Disability
• Retirement Plan: 401(k) & Roth IRA
• Paid Time Off: vacation and sick days, as well as company holidays

Compensation

$90-100K. Full compensation packages are based on candidate experience and relevant licenses or certifications.

AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

AirSculpt participates in E-Verify to confirm the identity and employment eligibility of all new hires. Click the following link for more information: E-Verify Participation Poster

Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank also maintains a private client office in Miami, Florida.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

Metropolitan Commercial Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

For more information, please visit the Bank’s website at MCBankNY.com.

Position summary:

The Client Service Specialist is responsible for performing routine branch and customer service duties. Process consumer and commercial checking and savings deposits, process loan payment, cash checks and savings withdrawals. Primary liaison for customers in situations requiring research and follow-up. Identify client needs and generate sales leads for additional service/product opportunities. Requires premier servicing skills in addition to utilizing excellent oral and written communication skills. This means to be active, attentive, and alert.

Essential functions and responsibilities

• Resolve client-based inquiries and concerns (including but not limited to reconciliation of statements, card re-pins, card lock outs, balance inquiries, error corrections, all other customer services issues posed by clients or employees)
• Perform clerical duties
• Order products & set up services for clients
• Assist manager(s) and or Relationship Manager in any operational duties, including external business meetings at client’s office.
• Attending External events and Expo’s
• Complete other related tasks & projects as directed by management

Knowledge, skills and abilities:

• 0-1 years of customer service experience in a bank environment
• Strong ability to understand risk
• Serve as a liaison between customers and the financial institution.
• Communicate regularly with clients to build and maintain strong relationships.
• Document all client interactions and maintain accurate records.
• Stay updated on bank policies, financial trends, and regulatory requirements.
• Collaborate with other bank staff to ensure excellent customer service.
• Flexibility to work branch hours

Potential Salary: $65,000- $75,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Based in New York, Audax Private Debt is a leading debt capital partner for North American middle market companies. Since its inception in 2000, the firm has invested more than $44 billion in support of over 295 private equity sponsors. Audax Private Debt works collaboratively to build tailored financing solutions for its clients through a comprehensive range of offerings that includes first lien, stretch senior, unitranche, second lien, and subordinated debt, as well as equity co-investments. Audax Private Debt is an experienced and trusted partner with senior leadership averaging more than 26 years in private credit and 15 years working together at the firm through multiple economic cycles. For more information, please visit audaxprivatedebt.com or follow us on LinkedIn.

 POSITION SUMMARY:

As part of our continued growth, Audax Private Debt seeks an Analyst to join our Private Debt Portfolio Reporting Team.  The Team provides portfolio, operational, and financial reporting support to the Origination Debt investment, Investor Relations, and internal management teams.  The role will lead processes and manage systems that promote efficient and effective data capture and analysis, requiring coordination with the investment team, other members of Finance, and IT.

RESPONSIBILITIES:

Process development & implementation

• Identify operational improvements to maximize efficiency and build a scalable foundation for growth. Refine centralized databases and business intelligence processes to improve quality and control of data for reporting and analysis
• Work to evolve the team’s data strategy, including data governance and data lifecycle management
• Maintain and improve data integrity, run regular data screens, and educate team members across departments to ensure adherence to data entry best practices
• Execute data extraction, aggregation and standardization
• Assist in data consolidation and migration for system implementations
• Facilitate new reporting requests that help to monitor the performance of the portfolio

 Investor Relations due diligence

• Analyze investment performance and draft reports to prospective and existing limited partners in response to due diligence requests
• Compile investment data to complete templates requested by investors
• Create automation that will streamline the preparation of quarterly/annual investment updates and portfolio company write-ups for investors

Performance calculation & analysis

• Gross and net portfolio return attribution and comparative benchmark analysis
• Update monthly return and performance metric files for internal and external reporting
• Develop and convey executive level summaries and recommendations as needed
• Prepare and execute weekly and monthly reporting packages

REQUIREMENTS/QUALIFICATIONS:

• Bachelor’s degree in Finance, Accounting, Economics, or a related major; CPA or CFA a plus
• Minimum of 2 years of relevant professional experience required
• Experience with data warehouses, semantic modeling and business intelligence a plus
• Experience with PowerBI, Tabular Editor, Snowflake, SQL or Python a plus
• Advanced Excel user with experience with portfolio monitoring software (Dynamo, Anaplan, Allvue fka Black Mountain) a plus
• Proven history of process engineering and efficiency improvements with an understanding of alternative investments and private debt experience a plus
• Detail oriented with outstanding quality assurance and testing skills when working with large data sets
• Must have excellent communication skills, be able to work independently, adapt to change easily and quickly, make decisions, and be highly motivated
• Strong desire to perform at a high level and grow within the organization

 LOCATION: New York, NY. 4 days/week in office.  These in-office requirements may change based on the needs of the business. 

For New York City only: The base salary range for this position is $110,000- $130,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance.

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position summary:

The ACH Electronic Payment Associate is responsible for processing, monitoring, and reconciling Automated Clearing House (ACH) transactions to ensure accurate and timely payment processing. This role supports commercial banking clients by handling ACH file transmission, researching transaction discrepancies, and ensuring compliance with NACHA operating rules and bank policies. The ideal candidate has strong diligence, excellent critical thinking skills, and a solid understanding of electronic payment systems. This role will report into the ACH Operations Manager.

Standard 4-day in-office requirement, 1 day remote (of your choosing)

This role requires availability for weekly rotation 9am - 5pm, and 10am - 6pm.

Responsibilities 

• Monitor ACH file transmissions and resolve exceptions or errors in a timely manner.
• Assist customers and internal teams with ACH-related inquiries, including research and resolving transaction issues.
• Complete ACH Risk Assessments
• Review and clear OFAC hits in ACH systems
• Reconcile ACH transactions including Notice of Reclamation and FRB debits
• Process for ACH returns and exception handling
• Ensure compliance with NACHA rules, banking regulations, and internal policies related to ACH processing.
• Review & process Proof of Authorization (POA) and Trace Requests
• Maintain accurate records and documentation related to ACH processing and compliance
• Participate in system upgrades, testing and process improvements to enhance ACH Operations
• Assist with processing wire transfers

Required knowledge, Skills & Experience:

• 3+ years banking experience, in ACH processing, electronic payments or banking operations
• College degree or equivalent work experience in the field of banking or finance
• Strong knowledge of NACHA rules, federal banking regulation and payment processing procedures
• Ability or research and resolve issues related to ACH
• Ability to operate banking software and other general office equipment
• Able to work with minimal direction, demonstrate initiative-taking problem-solving ability, deal with time pressures and changing priorities
• Ability to work in a challenging environment and manage multiple tasks effectively
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do

Potential Salary: $70k - $75k annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

Metropolitan Commercial Bank (the “Bank”) is seeking a VP-level AI/ML Engineer to deploy AI solutions at enterprise scale, with a strong emphasis on Large Language Model (LLM) applications and modern MLOps & AIOps practices. This role sits at the intersection of data science and software engineering, reporting to the manager of the IT Application Development and Support team and working closely with the Chief Artificial Intelligence Officer, transforming innovative AI prototypes into robust, scalable production systems. The AI/ML Engineer will lead the deployment of high-impact AI capabilities (e.g., generative AI systems, personalization engines, automation tools) and ensure scalable AI platforms that deliver real-world value. The role also includes designing, constructing, and maintaining the Bank’s AIOps solution, with Snowflake as the primary ML platform (e.g., Snowpark Python, UDFs/UDTFs, Tasks/Streams, and Snowflake-native ML).

Standard 4-day in-office requirement, 1 day remote (of your choosing)

Essential Functions & Responsibilities 

Production Architecture & AIOps

• Establish and enforce architecture standards for production AI systems, including data pipelines, model serving infrastructure, and real-time inference services.
• Implement AIOps/MLOps pipelines for CI/CD of ML models, model governance, monitoring, and lifecycle management.
• Design and maintain scalable software applications with integrated AI/ML capabilities.
• Develop software architecture and design patterns to ensure performance and scalability.
• Write clean, maintainable code in general-purpose programming languages (Python, Java, C, C++, Go).
• Implement and manage data pipelines for preprocessing and transforming data for AI/ML models.
• Integrate AI/ML models into production environments and optimize for reliability and scalability.
• Apply Site Reliability Engineering (SRE) principles and implement monitoring and alerting solutions.
• Conduct code reviews and provide technical guidance to junior developers.
• Stay current with advancements in software engineering and AI/ML technologies.
• Adhere to agile and lean software development best practices.
• Thoroughly document all developed models and processes according to relevant policies and standards.
• Support the production environment by either resolving technical or functional issues, in line with the procedures defined by the Bank.

Cross-Functional Collaboration

• Partner with data scientists, AI scientists, product managers, data engineers, DevOps, and business stakeholders to operationalize AI algorithms.
• Mentor or train teams and coordinate between research-oriented AI scientists and engineering teams to continuously improve models with production feedback.

Scaling & Performance

• Ensure AI solutions perform at scale, handling thousands of daily inferences with low latency and high reliability.
• Optimize model serving using techniques like model compression, caching, and hardware acceleration.

Implement robust monitoring and alerting for model performance to detect and address degradation (e.g., drift, latency issues).

Qualifications & Skills:

• 6+ years of experience
• Master’s or PhD in a relevant field (Computer Science, Software Engineering,  Machine Learning, Data Science, Statistics, etc.) is strongly preferred, especially with research or thesis work related to AI/ML
• LLM & GenAI Mastery: Expert in building and deploying LLM-based applications using RAG, prompt engineering, and vector databases. Skilled in LLMOps tools (LangChain, LlamaIndex) and fine-tuning models for enterprise use, including agent-based architectures.
• MLOps & Cloud Infrastructure: Proficient in cloud ML platforms (AWS, GCP, Azure) and MLOps workflows. Uses Docker, Kubernetes, and IaC tools (Terraform, CloudFormation) for scalable deployments. Experienced in CI/CD, real-time inference, GPU optimization, and ML observability (Prometheus, Grafana, MLflow).
• Full-Stack Development: Capable of building end-to-end AI solutions, from front-end (React) to back-end APIs (Flask, FastAPI, Node.js). Skilled in integrating ML models with databases (SQL, NoSQL) and delivering seamless user experiences through robust software engineering.
• Proficient in Python (pandas, scikit-learn), deep learning (PyTorch/TensorFlow/Keras), NLP/LLMs, LangChain, embeddings/vector search, and classic ML.
• Experienced with Snowflake-native ML (Snowpark Python, UDFs/UDTFs, Tasks/Streams).
• Competent in data engineering (SQL, ETL/pipelines, Spark/PySpark) and handling large structured/unstructured datasets.
• Strong understanding of AI/ML algorithms, application architecture, and design patterns.
• Excellent problem-solving, analytical, communication, and collaboration skills.

Preferred Qualifications & Skills

• Financial services domain experience (fraud risk, AML, underwriting, or commercial/treasury analytics).
• Hands-on experience with Snowflake ML/Snowpark (Python), Tasks/Streams, secure external functions, and feature management/registry tooling.
• Familiarity with fairness toolkits, XAI frameworks, and preparing models for validation, audit, or regulatory exams.
• Knowledge of SR 23‑4 (third‑party risk), NYC Local Law 144 (AEDT), NYDFS Part 500 (cyber).
• Ability to work in a constantly evolving environment.
• Excellent written and verbal communication skills.
• Strong listening and teaching abilities.
• Demonstrated analytical, troubleshooting, and problem-solving skills.
• Quick learner of new technologies.
• Self-directed with strong technology and communication skills.
• Ability to synthesize multiple sources of information and understand the broader operational context of the Bank.
• Collaborative team player with a practical and creative approach in a dynamic work environment.
• Ability to handle ambiguity, multitask, and adapt quickly to changing priorities.

Potential Salary: $130,000 - $200,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

Metropolitan Commercial Bank is seeking a VP-level Applied AI & Machine Learning Scientist to design, build, and validate production-grade AI/ML and Generative AI solutions in a highly regulated banking environment. This role focuses on high-impact use cases—fraud detection, AML alert optimization, AI-assisted credit memo generation for underwriting decision support, contact center AI assistant/copilots, and personalization for treasury/commercial clients—delivered with rigorous governance, explainability, fairness testing, privacy-by-design, cybersecurity, and model lifecycle controls aligned to SR 11-7 and MCB’s Trustworthy & Responsible AI Principles. The role emphasizes Snowflake as the primary ML platform (e.g., Snowpark Python, UDFs/UDTFs, Tasks/Streams, and Snowflake-native ML).

Standard 4-day in-office requirement, 1 day remote (of your choosing)

Essential Functions & Responsibilities 

Applied AI/ML development:

• Design and implement models for fraud detection, AML alert scoring/triage, AI-generated credit memo drafting and underwriting decision support, contact center AI assistants, and personalization for commercial/treasury use cases.
• Leverage modern methods: Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), embeddings and vector databases, transformers, boosting, anomaly/outlier detection, and classical ML.
• Embed explainability (e.g., SHAP, interpretable scorecards/monotonic models) and conduct pre-/post-deployment bias testing with documented remediation.

Model validation, documentation & governance (SR 11‑7):

• Produce audit-ready documentation (methodology, assumptions, data lineage, limitations, testing) and register models in the inventory with owners/materiality.
• Facilitate independent validation/effective challenge; obtain required approvals before deployment; maintain change management and periodic review cadence.
• Define monitoring, drift thresholds, retraining triggers, and safe rollback/kill-switch procedures; maintain human-in-the-loop checkpoints for high-impact decisions.

Productionization & MLOps on Snowflake

• Package, deploy, and operate models via CI/CD, containerization, and model registry; instrument KPIs/KRIs and alerting dashboards. Operate models natively on Snowflake using Snowpark Python, UDFs/UDTFs, Tasks/Streams, and secure external access where required.
• Partner with Engineering to integrate models via secure APIs/batch; ensure scalability, resiliency, and observability in cloud/on‑prem (e.g., Snowflake, Azure ML, Databricks).

Regulatory, privacy, and cybersecurity alignment:

• Design for ECOA/Reg B (adverse action specificity), UDAAP, FCRA, GLBA privacy, and NYDFS 23 NYCRR 500 cybersecurity requirements.
• Apply privacy-by-design (data minimization, purpose limitation, retention), strong access controls/segregation, and secure SDLC/red teaming for GenAI stacks.

Third‑party AI & data stewardship:

• Support due diligence, testing, and ongoing monitoring of vendor AI/data providers per SR 23‑4; evaluate conceptual soundness, fairness, and security.
• Negotiate/verify contractual controls (no vendor training on MCB/NPI, subprocessors disclosure, audit rights, exit/portability).
• Ensure AEDT compliance (NYC Local Law 144) for any HR-related AI tools.

Cross‑functional partnership:

• Collaborate with Model Risk, Compliance/Legal, Cyber/IT, Data Privacy, Internal Audit, and business owners to meet objectives while staying within risk appetite.
• Communicate complex results, risks, and limitations clearly to technical and non‑technical stakeholders (management committees, examiners).

Innovation, coaching, and best practices:

• Evaluate emerging ML/GenAI methods, LLM evaluation techniques, Snowflake‑native capabilities (e.g., vector search, orchestration), and governance tooling; lead POCs within established control gates.
• Mentor junior staff; promote responsible AI practices, documentation standards, and reproducibility.

Qualifications & Skills:

• 6+ years of relevant work experience.
• Expertise in Python (pandas, scikit‑learn), deep learning (PyTorch/TensorFlow), NLP/LLMs, LangChain, embeddings/vector search, and classic ML.
• MLOps proficiency with CI/CD, containerization (Docker), registries, and observability; cloud ML (Snowflakes-native ML, Azure ML or Databricks preferred).
• Snowflake‑native ML proficiency: Snowpark Python, UDFs/UDTFs, Tasks/Streams; ability to build and operate ML workflows inside Snowflake.
• Data engineering competency (SQL, ETL/pipelines, Spark/PySpark); ability to work with structured/unstructured data.
• Explainability (e.g., SHAP) and fairness testing; ability to produce interpretable reason codes for ECOA/Reg B adverse actions as applicable.
• Strong grasp of SR 11‑7 lifecycle, model documentation, and operational monitoring within three lines of defense governance.
• Excellent communication; ability to translate technical detail to business/risk stakeholders and drive decisions.
• Curiosity and problem‑solving mindset; ability to balance innovation with disciplined risk management.

Preferred Qualifications & Skills

• Master’s or PhD in a relevant field (Computer Science, Machine Learning, Data Science, Statistics, etc.) is strongly preferred, especially with research or thesis work related to AI/ML, NLP, or model interpretability.
• Financial services domain experience (fraud risk, AML, underwriting, or commercial/treasury analytics).
• Hands-on with Snowflake ML/Snowpark (Python), Tasks/Streams, secure external functions; experience with feature management/registry tooling a plus. model registry and pipeline orchestration; Kubernetes a plus.
• RAG architectures, vector databases, prompt engineering, and LLM evaluation (accuracy, hallucination, safety).
• Fairness toolkits and XAI frameworks; experience preparing models for validation, audit, or regulatory exam discussions.
• Familiarity with SR 23‑4 (third‑party risk), NYC Local Law 144 (AEDT), NYDFS Part 500 (cyber).
• Ability to work in a constantly evolving environment
• Must have excellent written and verbal communication skills
• Must be a good listener and good teacher
• Demonstrate analytical, troubleshooting and problem-solving skills
• The ability to learn new technologies quickly
• Self-directed individual with technology and communication skills.
• Ability to take in multiple sources of information with an understanding of the bigger picture need, want, and operation of the Bank.
• Collaborative team-player who can find creative and practical solutions in a dynamic work environment.
• Ability to handle ambiguity, juggle multiple matters at once, and quickly and seamlessly shift from one situation or task to another.

Potential Salary: $130,000 - $200,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

Metropolitan Commercial Bank (the “Bank”) is seeking an Applied AI Analyst to support the design, configuration, testing, and monitoring of applied AI, Generative AI, machine learning, and agentic workflow solutions in a highly regulated banking environment. Working under the guidance of AI Scientists and in partnership with engineering, risk, and business teams, this role focuses on internal human-in-the-loop use cases such as AI-assisted loan documentation generation, fraudulent transaction detection models, policy and knowledge copilots, workflow automation, and other productivity solutions. A meaningful portion of the role is dedicated to AI solution intake and delivery support— learning new business domains, engaging business owners, preparing required documentation, and supporting vendor and risk reviews, so that solutions can be built and deployed under strict control gates and documentation standards aligned to internal and external regulations. The role emphasizes strong documentation, human oversight, privacy-by-design, cybersecurity, and disciplined lifecycle controls aligned to internal and external regulations. The role also emphasizes familiarity with Microsoft Foundry / Foundry Agent Service, approved Microsoft Copilot ecosystems, RAG architectures, and enterprise data platforms such as Snowflake.

Standard 4-day in-office requirement, 1 day remote (of your choosing)

Essential Functions & Responsibilities 

Applied AI solution development & analysis:

• Support AI Scientists in building, configuring, and testing applied AI/GenAI solutions for high-value banking use cases such as credit memo generation, policy/regulatory summarization, knowledge assistants, and internal productivity copilots.
• Develop and refine prompts, grounding instructions, structured outputs, evaluation datasets, and Retrieval-Augmented Generation (RAG) pipelines using embeddings, vector search, document chunking, and metadata-driven retrieval.
• Prepare and transform structured and unstructured data; assist with API integrations, notebooks, and repeatable workflows that improve quality, traceability, and analyst productivity.

Agentic workflow design & orchestration:

• Assist in designing and testing agentic workflows using approved enterprise platforms and frameworks, including multi-agent patterns, human-in-the-loop approvals, handoffs, and subagent / agents-as-tools designs.
• Work with emerging interoperability patterns such as Model Context Protocol (MCP), tool / skill / plugin integration, and Agent-to-Agent (A2A) connectivity under supervision and within approved guardrails.
• Document workflow steps, tool schemas, fallback logic, escalation paths, and safe disablement / rollback procedures for agentic and GenAI solutions.

Microsoft Foundry, Copilot, and enterprise platform enablement:

• Support prototyping and evaluation in Microsoft Foundry / Foundry Agent Service and related Microsoft ecosystems (for example, Microsoft 365 Copilot) while partnering with Engineering and Data teams operating on Snowflake and other approved enterprise platforms.
• Assist with prompt and agent configuration, retrieval integration, logging, model / tool versioning, and operational runbooks.

Evaluation, testing, and monitoring:

• Create and execute test cases for accuracy, groundedness, hallucination, task completion, retrieval quality, bias/fairness, and basic adversarial or prompt-injection scenarios; escalate issues promptly.
• Track KPIs/KRIs, output quality, drift indicators, and user feedback; maintain evidence needed for pilot reviews, production monitoring, and periodic reassessment.

AI governance, intake documentation, and cybersecurity/privacy controls:

• Support AI use-case intake and governance processes by preparing required documentation (e.g., AI intake forms, model/system inventories, change-control artifacts, and audit-ready evidence packs) aligned to MCB’s Trustworthy & Responsible AI Principles and internal approval processes.
• Learn domain and process context for new use cases by speaking with business owners and control partners; translate requirements into clear problem statements, data needs, user journeys, control gates, and documentation required to comply with internal and external regulations.
• Support third-party / AI vendor due diligence by collecting and organizing evidence, reviewing vendor documentation, and helping risk-tier AI vendors and solutions in partnership with Third-Party Risk and Cyber/IT; act as an AI subject matter expert in providing an understanding of AI-specific risks.
• Apply privacy-by-design, data minimization, access-control, and secure prompt/data handling practices; follow approved tooling and build standards.

Cross-functional partnership and continuous learning:

• Communicate findings, limitations, and recommendations clearly to AI Scientists, managers, control partners (Model Risk, Compliance/Legal, Cyber/IT, Data Privacy), and business stakeholders; incorporate feedback quickly and accurately.
• Contribute to playbooks, standard operating procedures, and reusable templates for prompts, evaluations, agent patterns, and workflow controls.

Innovation and best practices:

• Stay current on practical applied-AI methods—including RAG, evaluation frameworks, agentic workflow design, MCP, A2A, and Microsoft Foundry capabilities—and recommend fit-for-purpose uses under established control gates.
• Demonstrate sound judgment, curiosity, and willingness to learn from senior AI Scientists while promoting responsible AI, reproducibility, and disciplined execution.

Qualifications & Skills:

• 2+ years of work experience.
• Bachelor’s degree in Computer Science, Data Science, Statistics, Engineering, Information Systems, Mathematics, or a related field is preferred. Relevant internships, apprenticeships, or comparable hands-on AI, analytics, or automation project experience will be considered.
• Working knowledge of Python, SQL, notebooks, REST APIs, JSON/YAML, and version control (e.g., Git) for data analysis and AI workflow support.
• Understanding of traditional machine learning model development and lifecycle concepts, including model training, data leakage prevention, testing/validation, monitoring, and common performance metrics for classification and regression.
• Familiarity with LLM application patterns, including prompt engineering, structured outputs, function/tool calling, Retrieval-Augmented Generation (RAG), embeddings, and vector search.
• Familiarity with Microsoft Foundry (including Foundry Agent Service), Microsoft 365 Copilot / Copilot Studio concepts, and approved enterprise data/AI platforms such as Snowflake.
• Understanding of agentic workflow concepts such as MCP servers/tools, skills/plugins, subagents or agents-as-tools, handoffs, human-in-the-loop controls, and A2A integration patterns.
• Ability to test and evaluate AI outputs for accuracy, groundedness, hallucination, retrieval quality, bias/fairness, and basic security misuse scenarios.
• Working knowledge of model and data governance concepts, including documentation, monitoring, change control, inventories, audit trails, and three-lines-of-defense oversight in a regulated environment.
• Strong written and verbal communication skills; ability to turn technical findings into clear summaries, test evidence, and action items for business and risk stakeholders.
• Analytical, organized, and adaptable mindset; ability to learn quickly, manage multiple workstreams, and balance innovation with risk discipline.

Preferred Qualifications & Skills

• Financial services exposure in fraud, AML/KYC/CDD/EDD, underwriting, commercial banking, treasury, policy governance, or contact center analytics.
• Hands-on experience with Microsoft Foundry / Foundry Agent Service, Azure AI Search or equivalent retrieval tooling, M365 Copilot / Copilot Studio, Snowflake, or similar enterprise AI platforms is a plus.
• Experience with RAG architectures, vector databases / vector search, document chunking, metadata extraction, OCR/document understanding, and prompt engineering.
• Exposure to agentic workflow patterns such as MCP tool integration, skills/plugins, handoffs, subagents, A2A, and evaluation frameworks for task completion and tool-call quality.
• Familiarity with LangChain, Semantic Kernel, LangGraph, Microsoft Agent Framework, or similar orchestration libraries/frameworks is a plus.
• Awareness of external regulations including SR 11-7, SR 23-4, AI use-case intake / inventory processes, privacy, cybersecurity, and third-party risk expectations in a regulated environment.
• Ability to work in a constantly evolving environment.
• Must have excellent written and verbal communication skills.
• Demonstrate analytical, troubleshooting, and problem-solving skills.
• The ability to learn new technologies quickly.
• Self-directed individual with strong organizational and communication skills.
• Ability to synthesize multiple sources of information with an understanding of the bigger picture needs and operations of the Bank.
• Collaborative team player who can find practical solutions in a dynamic work environment.
• Ability to handle ambiguity, manage multiple tasks at once, and shift effectively between priorities.

Potential Salary: $120,000 - $150,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

The Assistant Branch Manager is responsible for assisting branch management with the daily operations of the designated branch.  The Assistant Branch Manager is responsible for providing exceptional customer service for consumer and corporate clients, promoting the bank’s products and services, increasing branch sales to achieve quarterly goals, and managing the branch employee’s daily activities. Branch operations responsibilities include the coaching and development of staff to increase performance potential.

This position will be located at our 99 Park Avenue Branch

Essential Functions & Responsibilities 

• Assists the Market Sales Manager/Branch Operations Manager in managing branch operations in compliance with organization and government guidelines to ensure proper controls are maintained and new business is developed.
• Responsible for opening and closing of branch and other security duties in accordance with established procedures; assumes full responsibility of branch management in the Market Sales Manager’s absence.
• Manages all levels of Branch staff in daily operations, including recruitment, training, performance management and discipline of staff; conduct staff meetings to ensure two-way communication with staff.
• Responsible for extensive customer service to ensure highest quality service by responding to customer inquiries, requests, and complaints; review and approve exceptions as authorized; perform account opening and other customer transactions as needed.
• Responsible for the appearance of the facility.
• Represents the Bank in the community to position the Bank as a provider of choice of financial services.

Qualifications & Skills:

• Bachelor’s degree or equivalent experience
• 3+ years’ experience in retail branch environment; 1-year management experience
• Excellent interpersonal and communication skills
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Potential Salary: $70,000 - $90,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

The Commercial Loan Portfolio Manager is the primary contact for established borrowing clients.  Under the general direction of the department head and its Commercial Lenders, this position’s primary responsibilities include all aspects of portfolio management as it relates to assigned portfolio loans together with the cross selling of Bank products and services. Additional responsibilities include interacting and liaising with other areas of the bank predominantly the credit, compliance, operations, and treasury management.  The loan portfolio shall consist of all types of commercial loans including but not limited to lines of credit, term notes, and permanent owner-occupied mortgages. 

Standard 4-day in-office requirement, 1 day remote (of your choosing and subject to manager's approval)

Minimal travel required

Essential Functions & Responsibilities 

Compliance & Risk Management

• Protect the Bank’s assets and maintain quality of portfolio by adhering to lending processes, policies & procedures, legal and ethical requirements and regulations, audit requirements, and established risk management guidelines. Ensure all Commercial Banking Business is in conformity with Bank Policies and other guidelines.
• Support internal audits and regulatory examinations by providing complete documentation and compliance reporting.
• Exercise individually held unilateral discretionary limits, as well as any held prescribed approval discretionary limits (i.e.: overdrafts, credit applications), ensuring credit decisions and recommendations are in accordance with sound credit-granting principles and in compliance with the Bank’s policies and related procedures; completing analysis; confirming security valuations; completing and approving credit applications for authorizations under Lending Policy.
• Adhere to Know Your Customer Rules and Bank Policies & Procedures for the prevention of loss due to fraud, counterfeiting, money laundering, or defalcation; identify and report suspicious and other reportable transactions or patterns of activity that are suspected to be related to money laundering.
• Timely completion of all AML/KYC due diligence.
• Process all credit requests, including requests for amendments and waivers, in coordination with the credit department.

Client Performance Management

• Oversee documentation and ongoing monitoring of asset and client performance.
• Actively manage portfolio to maximize return and credit quality.
• Prepare/oversee preparation of concise, well reasoned credit correspondence.
• Obtain credit concurrence as client advocate.
• Responsible for monitoring covenants of clients within assigned portfolio to identify deteriorating credit conditions and compliance with loan agreement.
• Ensure that documentation required for renewals/reviews are collected and delivered to credit on a timely basis.

Sales Support and Internal Stakeholder Collaboration

• Identify new lending and cross-sell opportunities by developing and maintaining strong client relationships.
• Strive to obtain a comprehensive working knowledge of current book of commercial lending clients.
• Maintain key ongoing contact with clients in conjunction with Commercial Lenders.
• Initiate and engage in daily dialogue with Commercial Lenders regarding new client developments.
• Partner with treasury and deposit teams to support client needs related to cash management, account maintenance, and ongoing service requests.
• Collaborate across finance, credit administration, and other internal groups to support portfolio reporting, internal reviews, and external deliverables.
• Lead end-to-end due diligence for new transactions, coordinating with borrowers, legal counsel, third-party providers, and internal stakeholders to validate financial, legal, and collateral information prior to closing.

Credit Assessment & Management of Workflow

• Manage a large, diversified commercial loan portfolio as part of a front-line relationship management team.
• Prepare preliminary deal screens, term sheets, and supporting materials for new and expanding credit opportunities in coordination with lenders.
• Draft credit submission memoranda and maintain accurate pipeline tracking to support timely credit decisioning.
• Conduct on-site visits and meetings with borrowers to evaluate collateral quality, management strength, and operational risks.
• Review loan documentation for consistency with approved credit terms; coordinate and negotiate revisions with legal counsel and counterparties as needed.
• Manage pre-closing conditions and ensure all credit and documentation requirements are satisfied prior to funding.
• Lead credit renewals, re-underwriting efforts, modifications, and extensions; present recommendations to senior management.
• Monitor borrower financial performance, analyze financial statements, track covenant compliance, and identify early warning indicators.
• Prepare executive- and board-level portfolio reporting summarizing credit performance, risk trends, sector exposure, and relevant industry developments.
• Develop recurring portfolio and exception reports to enhance transparency around risk trends, compliance items, and client activity.

Qualifications & Skills:

• An undergraduate degree. Focal areas of finance, economics, or accounting preferred.
• 3 plus years of commercial banking or equivalent experience.
• Experience in a client facing role.
• Strong investigatory, due diligence and risk analysis skills.
• Familiarity with loan and other contractual documentation highly desirable.
• Diligent, detail-oriented and thorough.
• Persistent and willing to follow through to resolve and document issues appropriately and in a manner in keeping with sound risk management practices.
• In-depth understanding of Commercial Products, Commercial Lending Process, Commercial Lending Directives, all supporting processes and technology.
• Working knowledge and ability to execute Risk Management practices and strategies.
• Able to work independently with minimal supervision.
• Eagar willingness to learn.
• Highly adaptable, versatile, dynamic team player who thrives on accepting new challenges.
• Excellent written and oral communication skills.
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Preferred Qualifications & Skills

• Proven, credit analysis experience/ understanding.
• Successful completion of a formal bank sponsored credit training program or formal training or experience in an underwriting role.

Potential Salary: $120,000 - $140,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank also maintains a private client office in Miami, Florida.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

Metropolitan Commercial Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

For more information, please visit the Bank’s website at MCBankNY.com.

Position summary:

The Client Service Specialist is responsible for performing routine branch and customer service duties. Process consumer and commercial checking and savings deposits, process loan payment, cash checks and savings withdrawals. Primary liaison for customers in situations requiring research and follow-up. Identify client needs and generate sales leads for additional service/product opportunities. Requires premier servicing skills in addition to utilizing excellent oral and written communication skills. This means to be active, attentive, and alert.

Essential functions and responsibilities

• Resolve client-based inquiries and concerns (including but not limited to reconciliation of statements, card re-pins, card lock outs, balance inquiries, error corrections, all other customer services issues posed by clients or employees)
• Perform clerical duties
• Order products & set up services for clients
• Assist manager(s) and or Relationship Manager in any operational duties, including external business meetings at client’s office.
• Attending External events and Expo’s
• Complete other related tasks & projects as directed by management

Knowledge, skills and abilities:

• 0-1 years of customer service experience in a bank environment
• Strong ability to understand risk
• Serve as a liaison between customers and the financial institution.
• Communicate regularly with clients to build and maintain strong relationships.
• Document all client interactions and maintain accurate records.
• Stay updated on bank policies, financial trends, and regulatory requirements.
• Collaborate with other bank staff to ensure excellent customer service.
• Flexibility to work branch hours

Potential Salary: $65,000- $75,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

The Commercial Insurance Partnership Associate is a client-facing role designed for a motivated -professional interested in commercial banking, insurance, and financial services. This individual acts as the primary liaison between the Commercial Bank and its third-party Insurance Agency Partner.

The role focuses on relationship coordination, referral management, and client experience—no direct insurance sales or underwriting. The Associate ensures that insurance opportunities are appropriately referred, and seamlessly routed between the Bank, the Insurance Partner, and the client, in compliance with regulatory and partnership guidelines.

Standard 4-day in-office requirement, 1 day remote (of your choosing and subject to manager's approval)

Essential Functions & Responsibilities 

Client & Relationship Support

• Serve as the day-to-day liaison between the Commercial Bank, its commercial relationship managers, and the third-party Insurance Agency Partner
• Support commercial banking clients through a proper intake session on their insurance needs
• Facilitate referrals from the Bank to the Insurance Partner to ensure a seamless client experience
  Referral Coordination
• Track, manage, and follow up on insurance referrals to ensure timely engagement by the Insurance Partner
• Maintain accurate referral and pipeline documentation in CRM or internal tracking system

Referral Coordination

• Track, manage, and follow up on insurance referrals to ensure timely engagement by the Insurance Partner
• Maintain accurate referral and pipeline documentation in CRM or internal tracking systems

Partnership & Communication Management

• Coordinate communication between Bank teams and the Insurance Partner to support responsiveness and service quality
• Assist with calls as appropriate

Compliance & Process Support

• Ensure all referral activities comply with banking, insurance, and partnership compliance requirements
• Maintain clear boundaries between banking and insurance activities in accordance with regulatory standards
• Support documentation, disclosures, and internal reporting requirements

Qualifications & Skills:

• College degree or equivalent work or internship experience
• Strong interest in commercial banking, insurance, or financial services
• Excellent communication, organizational, and interpersonal skills
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Preferred Qualifications & Skills

• Familiarity with CRM or pipeline management tools
• Interest in pursuing insurance licensing or long-term career development in financial services

Potential Salary: $70,000 - $90,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

The CRE Lending Group Head will be responsible for developing new business, structuring, and closing commercial real estate loans. They will also be responsible for maintaining the existing portfolio of loans, and ensuring efficient operations of the Commercial Real Estate Department.

We have a flexible work schedule where employees can work from home one day a week.

Essential duties and responsibilities:

• Supervise the monitoring of existing commercial real estate portfolio to ensure compliance with covenants and credit committee requirements and early identification of potential problems.
• Ensure that lenders provide high quality customer service and response to customer inquiries including referrals for new business.
• Oversee daily review, approval, and disposition of uncollected and overdrafts, according to policy.
• Supervise the maintenance of credit facilities and their renewals for the entire Bank portfolio, as required.
• Source, develop, structure, and underwrite new commercial loans for new and current bank customers; develop credit proposals and make credit recommendations for Credit Committee approval. Prepare and maintain appropriate documentation in compliance with Credit Committee requirements.
• Ensure the efficient day to day operation of the Commercial Loan Department; manage administrative and lending staff; act, in the absence of the Chief Lending Officer, as Department Head; partner with the Chief Lending Officer on staffing and performance management.

Required knowledge, skills and experience:

• 15+ years commercial real estate lending; proven new business development; management experience
• Preferred experience in all asset classes including: multi-office, retail, hospitality, warehouse and construction
• Strong communication, negotiation and interpersonal skills
• Basic computer skills
• Financial acumen, banking and specific industry knowledge in areas of client concentration
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do

Potential Salary: $275,000 - $325,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position summary:

As the Compliance Ethics & Advisory Lead, you will be responsible for administering the bank’s ethics compliance program. This role ensures the bank operates in compliance with applicable laws and regulations while promoting a strong culture of integrity, customer fairness, and accountability. This position is both strategic and hands-on, working closely with Chief Compliance Officer (CCO), Compliance, Risk, Human Resources, Legal, business lines, and senior management.

You will administer the bank’s conflict of interest program; oversee compliance with regulatory requirements around conflicts of interest including pay-to-play; promote ethical behavior and decision-making across all levels of the organization (“culture of compliance”); manage the ethics reporting process (including anonymous reporting mechanisms); deliver practical, role-based compliance and ethics training to employees; provide day-to-day compliance guidance to frontline staff and management; develop clear, concise communications on regulatory and ethical expectations; oversee processes for employee self-reporting of gifts received, outside business activities, and applicable political contributions; and conduct or support internal investigations into ethics or conduct-related concerns.

You will support the CCO and other Compliance Advisory teams in ensuring the bank’s compliance with banking and consumer protection regulations. You'll support the development and implementation of compliance management system (CMS) strategies within our bank. Your responsibilities will include ensuring implementing strategies to enhance CMS, mitigating risks, enhancing regulatory controls, identifying, and assessing potential risks, and producing detailed risk reports for stakeholders. Additionally, you'll collaborate with members of Compliance and Risk teams and various other departments to further your job objectives. Strong analytical skills, attention to detail, and a thorough understanding of risk management principles are essential for success in this role.

Your role, reporting directly to the Chief Compliance Officer (CCO), will be to lead implementation and management of a comprehensive Ethics Compliance program; and to support the bank in assessing and addressing conflicts and interests, compliance risks, and control gaps. The successful candidate for this role will be a proactive and analytical individual with a solid understanding of Ethics Compliance, ethics, banking and consumer protection regulations, risk management principles, excellent communication skills, and the ability to work collaboratively in a dynamic environment.

Standard 4-day in-office requirement, 1 day remote (of your choosing)

Responsibilities 

• Lead implementation and management of a comprehensive Ethics Compliance program
• Oversee compliance with regulatory requirements around conflicts of interest including pay-to-play
• Promote ethical behavior and decision-making across all levels of the organization
• Manage the ethics reporting process (including anonymous reporting mechanisms)
• Deliver practical, role-based compliance and ethics training to employees
• Provide day-to-day conflicts of interest compliance guidance to frontline staff and management
• Develop clear, concise communications on regulatory and ethical expectations
• Oversee employee self-reporting of gifts received, outside business activities, and applicable political contributions
• Conduct or support internal investigations into ethics or conduct-related concerns
• Support assessment and addressing compliance risks and control gaps across business lines with applicable banking and consumer protection regulations such as Reg B, Reg C, Reg CC, Reg DD, Reg Z, UDA(A)P, Fair Lending
• Develop and implement standard Ethics Compliance and other reporting for Regulators, Board, and management committees
• Support Compliance with audits and exams including timely and quality responses to information requests from auditors and examiners
• Perform any ad hoc initiatives as requested by the Chief Compliance Officer
• Highly visible role with regulator interaction with senior management

Qualifications & Skills:

• Bachelor's degree in business, finance, compliance, risk management, or a related field. Advanced degree or professional certification (e.g., CRCM, CCEP) is preferred.
• 10+ years of experience in ethics compliance, consumer compliance, enterprise risk management, or related roles within a banking environment and/or consulting.
• Experience of interacting with regulators and responding to audit and exam requests.
• Proficiency in compliance and risk management principles, methodologies, and frameworks.
• Strong analytical skills with the ability to gather, analyze, and interpret complex data.
• Familiarity with compliance risk management software and tools (e.g., GRC platforms).
• Curiosity and interest in learning and adapting new and emerging technologies including AI.
• Excellent written and verbal communication skills, with the ability to convey complex risk concepts in a clear and concise manner.
• Strong presentation skills, including the ability to present findings and recommendations to senior leadership.
• Ability to collaborate effectively with cross-functional teams and build relationships with stakeholders at all levels of the organization.
• Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Meticulous attention to detail and accuracy when analyzing data, preparing reports, and documenting risk management processes.
• Knowledge of Federal Reserve, New York State Department of Financial Services and Consumer Financial Protection Bureau rules and regulations.
• Knowledge of banking regulations and regulatory frameworks, including but not limited to Dodd-Frank Act, and consumer protection laws. Knowledge of requirements for banks exceeding the $10 billion asset threshold.
• Strong analytical skills with the ability to interpret emerging risks and issues, and trends in Key Risk Indicator data in order to escalate any negative trends to senior management.
• Detail-oriented and organized, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Sound judgment and decision-making skills, with the ability to balance regulatory requirements with business objectives and risk considerations.
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Potential Salary: $150,000- $215,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

About the role:

The Credit Underwriter (AVP) is responsible for undertaking and presenting robust credit risk analysis in support of relationship-led loan requests from our Commercial & Industrial (C&I) team. The role will focus on traditional C&I. The underwriter will be expected to lead underwriting for straight forward loans, with senior support provided for the more complex transactions.

 Standard 4-day in-office requirement, 1 day remote (of your choosing and subject to manager's approval)  

Essential functions and responsibilities:

• With limited supervision, undertaking financial and credit risk analysis for borrowers and guarantors in a timely manner; including financials, projections, global cash flows, REO schedule, industry/market, structure, and terms.
• Demonstrating understanding of credit risks and mitigants, presenting analysis and risk rating recommendation clearly and concisely in risk focused credit proposals for submission to the FVP Credit/Deputy CCO for review.
• Work closely and proactively with Lending Officers throughout the transaction process, ensuring financials are complete, accurate and received in a timely manner. Attend client meetings and/or site visits as appropriate.
• In partnership with the Lending Officers, ensure all credit related questions from the approval authority are addressed efficiently and effectively.
• Undertake annual review of loans ensuring performance in line with plan. Escalate any performance concerns, covenant issues and/or proposed risk rating downgrades.
• Willingness to develop good understanding of compliance, regulations, and the Bank’s commercial lending policies.
• Assisting in the completion of various monthly, quarterly or ad hoc reports as necessary.
• Assisting in gathering information required by Bank examiners and internal audit.
• Undertake ad hoc credit risk projects with limited oversight.

Knowledge, skills and abilities:

• Bachelor’s degree in Business, Accounting or Finance; or equivalent experience
• Minimum 3 years in credit related field, preferably in a banking environment
• Strong analytical / financial modeling skills
• Excellent written and verbal communication skills
• Good interpersonal skills; work collaboratively and with integrity with key internal and external stakeholders.
• Strong team player with desire to grow and assume additional responsibilities.
• Working knowledge of all MS Office Suite products and appetite to learn core database management programs
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do

Preferred skills

• Knowledge and experience in evaluating operating business’ financial performance by reviewing financial statements (income statement, balance sheet, and cash flow statement) to assess profitability, liquidity, and operational strength.
• Knowledge and experience in evaluating personal cash flow, asset liquidity and debt obligations for personal guarantors by reviewing personal tax return, personal financial statement, global cash flow, and personal credit report.

Potential Salary: $110,000 - $130,000 annually

This salary range only reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position summary: 

The Director of Total Rewards is responsible for designing and delivering the banks total rewards strategy that attracts, motivates and retains talent.  The Director of Total Rewards will develop and manage the full spectrum of compensation, benefits, executive awards, and wellbeing ensuring alignment with business strategy, market competitiveness, and our culture and values.  This position reports to the Chief Human Resources Officer.

Standard 4-day in-office requirement, 1 day remote (of your choosing)

Essential functions and responsibilities

• Develops and leads the Total Rewards strategy in partnership with the Chief Human Resources Officer
• Ensures programs are market competitive, cost-effective, equitable, and aligned with business priorities, talent strategy and culture
• Serves as a trusted advisor to the CEO, Board of Directors and senior leadership on executive compensation, pay equity, and total reward trends
• Develops compensation modeling and analyses for budgeting, forecasting and management reporting
• Oversees all compensation programs, including job leveling, total compensation structure, short- and long-term incentives, equity programs, and executive compensation
• Leads the annual compensation review cycle, ensuring fairness, compliance and alignment to performance outcomes
• Partners with the Compensation Committee on executive pay strategy, disclosures and governance best practices
• Directs the design and administration of health and wellness programs, retirement, insurance and leave policies
• Serves as administrator of the 401k plan, which includes addressing the day-to-day activities of the plan, including but not limited to 401k committee participation and working with vendors and auditors for 5500 preparation
• Develops and leads a comprehensive wellness agenda that supports physical, social, mental, and financial health, positioning the bank as an employer of choice for high-performing talent.
• Leads the wellness strategy on physical, social, mental, and financial health
• Ensures compliance with ERISA, ACA, COBRA, FMLA, ADA, HIPPA, and other applicable regulations
• Other duties as assigned.

Knowledge, skills and abilities:

• Bachelor’s degree in Business, Finance, Human Resources or related discipline.
• 10+ years of relevant compensation and benefit experience within the banking or financial services industry.
• Proven ability to influence at the highest levels of the organization and with the board of directors
• Experience building an overall total rewards program in a regulatory environment
• Experience in a publicly traded organization
• Demonstrated experience leading compensation programs across multiple business lines
• Strong knowledge of compensation practices, governance, wellbeing program design and delivery strategies
• Expertise in managing payroll processes
• Exceptional analytical skills with the ability to interpret complex data for strategic recommendations
• Experience interacting with the CEO, executive level leadership and the Board of Directors
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations in multiple states
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do

Potential Salary: $200,000 - $225,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position summary:

The Senior Credit Officer (FVP) supports the Credit Director Deputy Chief Credit Officer (DCCO) and the Chief Credit Officer (CCO) in managing the Bank’s commercial credit risk strategy, overseeing a team of underwriters looking at transactions in the Commercial Real Estate (CRE) sectors, ensuring prudent credit decision-making aligned to credit risk appetite and strategic business goals, maintaining a high-quality commercial credit portfolio and minimizing credit losses, developing and embedding sound credit policies and practices, and ensuring compliance with all regulatory requirements.   The FVP Senior Credit Officer (CRE) role involves overseeing the proper credit structuring for credit transactions and covering all CRE segments (e.g. Multi-Family, Mixed-Use, Office, Industrial, Retail, Hospitality, Charter Schools, Construction) with an emphasis on transitional, and the individual will be expected to provide guidance and coach less experienced underwriters.

Standard 4-day in-office requirement, 1 day remote (of your choosing)

Responsibilities 

• Oversee and lead the credit underwriting team, ensuring effective challenge, preparation of robust credit memorandums incorporating detailed risk analysis and accurate risk ratings aligned with credit risk strategy, policies, procedures and regulations.
• The officer will review, and sponsor credits submitted for credit approval, ensuring the risk rating is an appropriate reflection of the credit risk profile of each borrower.
• Collaborate with loan officers and other stakeholders to maintain portfolio quality and mitigate risks, balancing disciplined growth and credit risk appetite in lending activities. Advise on loan terms, including repayment schedules, covenants, collateral and other credit conditions.  Attend client meetings and/or site visits as appropriate.
• Mentor less experienced colleagues across Credit, Portfolio Management and lending functions by providing guidance on underwriting, structuring, and managing credit risks while ensuring compliance with internal policy requirements and regulatory requirements.
• Support in talent assessment and performance reviews with the credit function
• Lead / participate effectively in Credit Committee and other Committee meetings as appropriate. Ensure all credit-related questions from the approval authority are addressed efficiently and effectively.
• Oversee the accurate completion of various monthly, quarterly or ad hoc reports as necessary in a timely manner.
• Liaise with regulators and auditors on credit-related matters, ensuring compliance with regulatory frameworks
• Monitor credit exposures, portfolio quality and concentration risks, and analyze trends and early warning indicators to mitigate potential credit risks.
• Drive implementation of technology transformation and efficiency maximization across the credit function, aligning with technology and AI strategies.
• Lead team discussions to promote and secure support for strategic initiatives.
• Stay up to date with industry’s best practices and emerging trends, applying this knowledge to help influence and shape the CCO and DCCO’s strategic decision making as well as drive innovation for the benefit of the team and the Bank.
• Perform other job-related duties as assigned.

Qualifications & Skills:

• College degree or equivalent work experience
• A minimum of 12 years' experience in CRE (e.g. Multi-Family, Mixed-Use, Office, Industrial, Retail, Hospitality, Charter Schools, Construction) and be a seasoned, credit trained banker who has demonstrated the ability to thrive in a credit intensive environment.
• Strong leadership and management skills with reputation as a team player and with a hands-on approach, setting goals, motivating and managing the performance of team members as well as showing a willingness to invest in the coaching and development of team members.
• Excellent analytical, written and verbal communication and interpersonal skills
• Knowledge and experience of all key segments of the CRE industry, with particular focus on the Tri-State region and South Florida.
• Exhibit skills and experience at a highly advanced level of developing loan structuring options and managing large credit exposures and complex credit situations.
• Strong understanding of covenant structures and documenting loans.
• Ability to think strategically and drive innovation and efficiencies
• Deep understanding of regulatory credit frameworks and risk models
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Potential Salary: $220,000 - $250,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position summary:

Metropolitan Commercial Bank’s Lending Group is seeking a Loan Closing Specialist to assist in closing loans for a growing commercial loan portfolio.  This role will assist with the loan closing process and management of the loan portfolio.  The portfolio is comprised of a wide variety of property types including multifamily, nursing facilities, retail, office, hotel, and construction.

Standard 4-day in-office requirement, 1 day remote (of your choosing)

Responsibilities 

• Serve as main liaison for all aspects of the loan closing process of Commercial & Industrial (C&I) and Commercial Real Estate (CRE) transactions for complex loan transactions which includes reviewing and negotiating loan documents, preparing loan settlement statements, ensuring all due diligence items required for closing are in received, and confirming compliance with both internal and external policies.
• Coordinate with several internal bank departments throughout the closing process including the credit group to ensure closing requirements as outlined in the credit memo are met, the loan operations group to pre-board new client and collateral data to bank systems and to close and fund the loans on the day of closing, and the lending deposits group to have the necessary deposit accounts opened prior to closing.
• Review attorney prepared legal documents for accuracy to loan approval and to ensure operational functionality is in-line with bank’s system capabilities.
• Coordinate closing aspect of loan renewals and modifications in a similar manner to new loan closings.
• Manage entire loan payoff and collateral release process by working bank attorneys, borrowers, and loan operations department for termination documents and payoff letters.
• Serve as main point of contact for several monthly, quarterly, and annual compliance-related reports and audits as assigned by Director of Loan Closings (eg: quarterly withdrawn loans log, OFAC audit, etc.).
• Work on additional tasks, assignments and projects as needed.

Qualifications & Skills:

• 3+ years of experience with complex commercial loan closings, both CRE and C&I.
• Bachelor’s degree is preferred.
• Strong analytical and computer skills with thorough knowledge of Excel.
• Detail oriented individual is essential for this role.
• Ability to multitask and work cross functionally with deal stakeholders.
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Potential Salary: $105,000 - $120,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

Metropolitan Commercial Bank (the “Bank”) is offering an exciting opportunity for an experienced Internal Auditor.  The position reports directly to an Audit Senior Manager and will assist in the completion of the annual risk-based audit plan.  The Senior Auditor will follow a disciplined approach to evaluate and test the effectiveness of the internal controls of the Bank’s operations. The Senior Auditor will also participate in the review and/or perform testing of management controls for Sarbanes Oxley (SOX) compliance. The position will require ongoing interaction with the Bank’s co-sourced internal audit firms and external auditors.  This position is ideal for a candidate who will thrive in a fast-paced, entrepreneurial environment.

Standard 4-day in-office requirement, 1 day remote (of your choosing)

Essential Functions & Responsibilities 

• Work with the rest of the Internal Audit function to assist in the audit life cycle including developing and completing the audit plan, planning and performing risk-based audit procedures, audit programs and producing high-quality workpapers, and to ensure alignment with IA policies and procedures.
• Understand business processes, identify and test controls in place to mitigate risk; conduct audits as needed including SOX 404 program and testing on behalf of management.
• Contribute to annual risk assessment and audit planning process, and continuous monitoring activities.
• Provide process improvement recommendations while maintaining objectivity and integrity.
• Assist in the development and implementation of IA policies and procedures to ensure compliance with the Bank’s Policies and IIA Standards.
• Develop and maintain business relationships with key stakeholders to be seen as a trusted advisor.
• Assist in issue management including issue tracking, reporting and issue validation.

Qualifications & Skills:

• 3 + years or progressive external and/or internal audit experience in an organization of appropriate scale and complexity; bank and publicly traded company experience.
• Understanding of internal auditing, PCAOB standards, SOX, GAAP guidelines and COSO.
• In-depth understanding of auditing and control practices.
• Ability to work independently and to meet critical deadlines.
• Able to adapt well in a rapidly changing business environment.
• Strong time management and organizational skills, written and oral communication skills.
• Exceptional problem-solving and analytical abilities.
• One or more of the following certifications is preferred: Certified Internal Auditor (CIA), Certified Financial Services Auditor (CFSA), Certified Bank Auditor (CBA), Certified Public Accountant (CPA), or Certified Information Systems Auditor (CISA).
• Knowledge of applicable banking regulations (BSA/AML, consumer compliance and privacy, etc.) and IT audit is plus.
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Preferred Qualifications & Skills

• A results-driven, self-starter possessing excellent communication, collaboration and influencing skills.
• Collaborative team-player who can find creative and practical solutions in a dynamic work environment.
• Ability to work under pressure, and to handle ambiguity, juggle multiple matters at once, and quickly and seamlessly shift from one situation or task to another.

Potential Salary: $115,000 - $130,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

Under the supervision of Associate Legal Counsel - Litigation, the Senior Paralegal - Legal Service of Process and Discovery serves as the senior operational and subject‑matter lead for the Bank’s end‑to‑end handling of legal process and supports most discovery matters. This role is responsible for managing and owning the intake, tracking, response and resolution of legal documents served on the Bank including subpoenas, levies, garnishments, restraining notices, discovery requests, and document preservation and production obligations. The role also serves as the Bank’s internal lead, under the supervision and guidance of the Associate Legal Counsel, for discovery and e‑discovery operations, including litigation holds, data collection, review coordination, and productions, using Relativity and similar e‑discovery platforms. This position requires hands‑on expertise, the ability to work independently, and the judgment to escalate risk appropriately. The Senior Paralegal is expected to produce high‑quality work product, exercise discretion in sensitive matters, and lead a team responsible for high‑volume, deadline‑driven legal process.

This position requires a detail-oriented professional with a strong understanding of legal procedures and the ability to efficiently handle a high volume of complex deadline-oriented legal documents. The Senior Paralegal will lead efforts to restructure the existing processes to improve efficiency, transparency and workflow accountability. The Senior Paralegal leads efforts including but not limited to coordinating with governmental proponents of process, responding to subpoena requests, drafting written correspondence, and preserving records and other evidence. The position requires a demonstrated mastery of legal process and discovery lifecycle, from intake through final resolution, document management systems and research, and organizational skills. This position will report to the Associate Legal Counsel and will also work closely with the General Counsel, and other Legal Department attorneys and professionals.

The Senior Paralegal is expected to interface regularly with various lines of business and support functions to collect, review and produce discoverable information, in compliance with the Federal and State Rules of Civil and Criminal Procedure, as well as the Federal Right to Financial Privacy.

Standard 4-day in-office requirement, 1 day remote (of your choosing and subject to manager's approval)

Essential Functions & Responsibilities

Legal Process & Discovery Leadership

• Working closely with in-house Counsel, lead the restructuring of the existing intake process and workflows to improve operational efficiency.
• Develop and implement standardized procedures for intake, tracking and resolution.
• Establish clear accountability, reporting, and follow-up mechanisms across the workflow.
• Own and manage the Bank’s legal process and discovery lifecycle, from intake through final resolution.
• Serve as the primary point of contact for subpoenas, levies, garnishments, restraining notices, court orders, discovery demands, and related regulatory or judicial requests.
• Independently assess scope, timing, risk, and escalation requirements for complex or high‑exposure matters.
• Ensure responses comply with applicable federal and state rules of civil and criminal procedure, banking privacy laws, and the Right to Financial Privacy Act.

eDiscovery & Discovery Management (Senior‑Level)

• Support discovery and e‑discovery efforts, including litigation holds, data preservation, document collection, review coordination, and production.
• Administer and manage Relativity, including workspace setup, user permissions, searches, tagging, quality control, and production workflows.
• Coordinate with IT, Records Management, internal stakeholders, and together with the Associate Legal Counsel, outside counsel on defensible collection and production strategies.
• Maintain defensible audit trails and documentation for discovery decisions and productions.
• Identify and mitigate discovery‑related risk, burden, and cost.

Team Oversight & Process Management

• Provide day‑to‑day oversight of employees handling legal process matters, including subpoenas, levies, garnishments, restraining notices, and discovery intake.
• Review the work product of team members to ensure accuracy, consistency, and timeliness.
• Establish quality‑control standards and review protocols for outgoing responses and productions.
• Serve as the escalation point for complex questions, deficiencies, or missed deadlines.

Operational Restructuring & Continuous Improvement

• Design, implement, and maintain standardized procedures, controls, and workflows for legal process and discovery.
• Improve transparency, accountability, and reporting across the legal process function.
• Develop metrics, dashboards, and reporting to support this function.
• Support internal and external audits and regulatory examinations related to legal process and discovery.

Team Oversight & Process Management

• Provide day‑to‑day oversight of employees handling legal process matters, including subpoenas, levies, garnishments, restraining notices, and discovery intake.
• Review the work product of team members to ensure accuracy, consistency, and timeliness.
• Establish quality‑control standards and review protocols for outgoing responses and productions.
• Serve as the escalation point for complex questions, deficiencies, or missed deadlines.

Operational Restructuring & Continuous Improvement

• Design, implement, and maintain standardized procedures, controls, and workflows for legal process and discovery.
• Improve transparency, accountability, and reporting across the legal process function.
• Develop metrics, dashboards, and reporting to support this function.
• Support internal and external audits and regulatory examinations related to legal process and discovery.

Communication & Stakeholder Coordination

• Act as the primary liaison for legal process and discovery matters between Legal, internal business units, IT, Compliance, and in conjunction with in-house counsel, external parties, including courts, law enforcement, proponent counsel, and outside counsel.
• Draft, review, and manage correspondence and responses associated with legal process and discovery.
• Escalate sensitive, high‑risk, or novel matters as appropriate.

Qualifications & Skills:

• Minimum 6-10 years of progressively senior experience handling law firm or bank legal process and discovery matters.
• Demonstrated senior‑level experience overseeing subpoenas, levies, garnishments, restraining notices, and discovery responses in a financial institution or similarly regulated environment.
• Hands‑on experience with Relativity required (administrative and reviewer‑level experience).
• Prior experience supervising or leading a team in a legal process or discovery function strongly required.
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Preferred Qualifications & Skills

• Expert understanding of subpoenas, garnishments, levies, restraining notices, and discovery obligations applicable to financial institutions.
• Demonstrated ability to work independently, exercise sound judgment, and produce polished, attorney‑ready work product.
• Advanced proficiency in e‑discovery platforms, including Relativity.
• Strong leadership presence with the ability to oversee, correct, and elevate team performance.
• Excellent written, verbal, and organizational skills.
• Ability to manage competing deadlines in a high‑volume, risk‑sensitive environment.
• Proficiency in using Excel, e-discovery platforms, Safari SOP or similar legal process management system.
• Excellent document management skills with attention to detail and accuracy.

Potential Salary: $125,000 - $150,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center. 

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position summary:

Reporting to the Assistant Controller, the Staff Accountant is to support the corporate controller’s team. This will include processing month end procedures and balance sheet reconciliations. The ideal candidate is a “self-starter”, with the ability to work independently with limited supervision, keeping all relevant parties apprised of developments. This person must also fit well in our small company work environment.

Standard 4-day in-office requirement, 1 day remote (of your choosing)

Essential functions and responsibilities

• Prepare month end close procedures on a timely basis which includes preparing journal entries in the general ledger and analyzing variances in account balances.
• Perform assigned daily and monthly balance sheet reconciliations in M-Files and promptly investigate and clear reconciling items. This involves ongoing communication with various groups within the company, including the Loan Servicing Team, Cash and Deposit Operations, and Human Resources.
• Perform the OFAC compliance review over new vendors and regular vendor listing.
• Contribute to special projects and ad hoc requests.
• Manage and improve the documentation procedures around the assigned activities.
• Drive audit compliance within the areas for which you are responsible.
• Analyze and process accounts payable invoices in the Concur software.

Skills:

• Bachelor’s Degree in Accounting
• CPA or CPA seeking candidate
• PC proficient, including Microsoft Office (Outlook, Excel, and Word). 
• Good working knowledge of GAAP and bank accounting principles.
• Ability to complete tasks in a timely manner and work independently, excellent verbal and communication skills, and strong service and team orientation.
• 1-3 years in a banking environment.
• Finxact core banking and Prologue general ledger is a +.
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Potential Salary: $65,000 - $75,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

As a Universal Banker, you will engage closely with new and existing customers to understand their financial needs, recommending appropriate products and services related to spending and saving. The Universal Banker is the financial liaison to every customer entering the branch. Your highest priority will be to ensure customers are extremely satisfied with every interaction. You will develop deep and meaningful relationships with the customer to resolve issues, educate customers on the various ways they can bank with us, and process teller transactions as required.

Essential Functions & Responsibilities 

• Engage with customers to develop a positive customer experience; strive to make each customer interaction the best experience of their day
• Develop new and existing customers by understanding their financial needs, providing products and solutions to help them spend and save
• Go above and beyond for customers to strengthen and retain long term relationships
• Grow new business and drive referrals to branch colleagues and partners to support the broader financial needs of customers
• Serve as the financial liaison to customers while providing world class customer service
• Open new accounts and assist with teller transactions as needed
• Bring a positive energy and confidence to Metropolitan Commercial Bank and its customers every day
• Present a professional appearance as the face of Metropolitan Commercial Bank
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Knowledge, Skills and Abilities

• High School degree or GED required
• Minimum of 2+ year cash handling experience strongly preferred
• Two (2) years of sales and customer service experience
• Strong listening and customer service skills
• Ability to effectively ask questions and identify needs to enhance the customer relationship
• Commitment to building relationships through phone engagements
• Ability to problem solve and provide solutions to customer issues
• Ability to strengthen relationships with teammates, business partners and specialists through collaboration
• Self-motivated, confident and ability to multitask effectively

Potential Salary: $45k - $65k annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.