Job Summary:

Real Chemistry is looking for a Account Manager to join our growing team!

As an Account Manager, you will act as the key day-to-day client contact, managing relationships and taking responsibility for the delivery of several medium-sized projects. As a captain, you will be responsible for managing the execution of parallel ongoing projects and take an active role in coaching your junior team and ensuring projects are delivered effectively alongside the account lead.

What you’ll do:

Client delivery

• Act as day-to-day client contact: provide regular status updates to your client; respond to client queries and share recommendations (following discussion with your account lead); manage client expectations on timelines, scope of project, etc.; take client briefs and clearly communicate to team members, implementing realistic project plans

• Take responsibility for the day-to-day management of your account, including managing the processes of the account (including running regular internal team meetings), flow of work (review content developed by more junior team members), delegation of tasks (oversee status reports to ensure all team actions are complete) and the status of jobs across the account (not just your own)

• Ownership of and accountability for medium-sized client projects, ensuring that projects are delivered to highest possible standards within budget and agreed timeframes

• Actively demonstrate an understanding of your clients’ needs (building an awareness of their strategy and brand) and preferences in your interactions and the delivery of work

• Confidently develop written content (briefing documents, etc) and gain experience reviewing junior team members’ work, ensuring content is accurate and developed to a high standard ahead of more senior review

Business development

• Start to identify areas for growth (evolving existing programmes and/or additional tactics), proactively sharing new ideas with your team and client

• Take an active role in new business, which may include undertaking and presenting research to the pitch team, or facilitating team input via brainstorms/presenting as part of the pitch team

Team management

• Maintain an awareness of the professional development of more junior team members on your accounts, through regular catch ups and interactions

• Develop your coaching, delegation and briefing (both internally and externally with suppliers) skills, and lead by example; use these approaches to upskill, develop and inspire more junior team members

• Buddy new SAA/AM starters

Financial management

• Develop a greater understanding of the account finances beyond your projects, proactively supporting your account lead with financial management including managing Salesforce opportunities, invoicing and forecasting

• Develop accurate budgets for clients, reflecting on previous projects and gathering cost quotes

• Manage the budget for projects that you own, feeding into your account lead as part of the broader programme finances; identify where project is going out of scope and alert your account lead with details of additional budget required

• Input into the resourcing process by sharing with your account/medical writer lead the requirements for your projects

• Complete your timesheets and expense claims accurately and on time and take an active role in reviewing timesheets across some of your projects

Agency environment

• Participate in internal initiatives which contribute to the culture or development of the Medical Communications team, or Real Chemistry more broadly (e.g., compliance/socials/inspiration)

• Immerse yourself in the medical communications and pharma industries, and your client companies and therapy areas: engage with every opportunity to establish an awareness of developments, innovations and trends. Look for opportunities to reflect these in your work and flag your ideas to your teams and wider team to raise your internal profile

This position is a perfect fit for you if:

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.

• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• Relevant degree in a scientific subject

• Highly organised with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail

• Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration

• Ability to mentor junior staff and delegate accordingly in order to achieve project deadlines

• Has confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable

• Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget

• Ability to develop project scopes and vendor contracts

• Excellent business communication ability, including informal/formal presentation and writing skills

• High energy, able to effectively operate in fast-paced, growing and evolving environment

The Position

The requirements listed in our job descriptions are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark experience-wise, we'd love to speak to you!

Our roster has an opening with your name on it

We are looking for a Product Owner to join our high-performance agile team in Edinburgh. As Product Owner, you will be responsible for maintaining the tax lifecycle for our customers. You will be a key player in our product delivery teams, collaborating with colleagues in Product, UXD and Software Engineering. You will serve as a Product champion, working in a fast-paced environment with stakeholders from across the global FanDuel business, including our Commercial, Tax, Marketing and Sportsbook and Casino teams. If you’re excited by this challenge and want to work within a dynamic company then we’d love to hear from you. 

The Role

As a Product Owner, you will:

• Be directly involved in delivering key features and improvements for customers
• Be responsible for eliciting requirements, in the form of PRDs, user flows, user stories & acceptance criteria, prioritizing the product backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components
• Play a key role in testing different experiences to different customer groups and gathering the results
• Establish and maintain domain expertise on the product
• Bring fresh ideas to the table when working to solve business problems, using your commercial understanding to generate innovative solutions
• Play a key role in self-organizing agile delivery teams
• Work within a collaborative environment, liaising with stakeholders across the global organization and the broader delivery team
• Contribute toward the internal FanDuel PO community by promoting industry best practice and fostering a culture of knowledge sharing and cross-skilling

What We’re Looking For

• A self-starter able to work both autonomously with minimal supervision and collaboratively within an agile team
• Experience of, or passion for, Agile delivery processes (used in software or web-based products) and a willingness and enthusiasm to promote a culture of inspect and adapt
• Experience conducting stakeholder interviews and facilitating stakeholder workshops
• Ability to define and refine user stories, acceptance criteria, and definition of done processes
• Exceptional analysis skills
• Excellent oral and written communication skills with the ability to communicate at all levels of management
• Experience in user testing methods such as A/B testing
• High level of personal initiative and motivation; drives high standards for individual accomplishment and works to meet or exceed challenging goals
• Ability to constructively challenge and question as well as actively listen
• Is used to working in a fast-paced environment helping to provide clarity to delivery teams when priorities change

What You Can Expect

• Interesting work - working in a fast-paced and ever-changing industry, new problems and exciting solutions are never too far away. There are always opportunities to learn new skills and broaden your horizons
• A sense of achievement - Our teams own their own software and when that awesome new feature ships to users and the positive feedback starts rolling in, you can feel really proud of what you and your team created
• Personal development - clear and defined career pathways for every role at every level, a supportive manager, loads of learning opportunities and even 10% of your time to dedicate to your learning.
• Belonging - everyone at FanDuel works for each other, we win together, make mistakes together and have lots of fun doing it.
• Trust - A trusting work environment where productivity is valued above all else, giving you autonomy and ownership of your time and work
• Great financial package - Including salary, bonus, pension, private healthcare, share save scheme, flexible working & holiday policy along with a number of other benefits.

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

Diversity, Equity and Inclusion

FanDuel is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don't tolerate bias, judgement or harassment. Our focus is on developing employees so that they reach their full potential.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

The Position

Our roster has an opening with your name on it

We’re growing our Market Making Engineering team that works on some of the coolest software in the industry - the systems that quote, price, and manage risk in real time for high-volume, high-velocity sports markets. This work spans the full RFQ/quote lifecycle (request → quote → accept → outcome) in low-latency, event-driven services. The team you will join works with quantitative analysts and trading/risk stakeholders to implement and run market making strategies, while proactively identifying opportunities for technical innovation within the Risk and Trading organization. Our stakeholders are the people who establish prices and manage risk for the #1 sports book in America!

As a Senior Software Engineer within FanDuel’s Market Making Technology team, you will be an essential part of a cross functional agile team that directly impacts our business. You will work collaboratively with a team to implement creative, high-quality solutions, scope effort and timelines, and balance priorities of our stakeholders and engineering needs. This team will work closely to deliver exceptionally high-quality software, while taking pride and ownership in testing, deploying, monitoring, and maintaining that software. Our engineers own every part of the software delivery lifecycle.  

You will work directly with quantitative analysts at FanDuel to improve our market making capabilities. You will be a domain expert on strategy implementation (quoting/decision logic) and how that fits into the larger Risk and Trading landscape — including real-time risk controls, execution outcomes, and performance measurement. You will help ensure robust guardrails (limits, throttles, kill switch) and high-fidelity decision logging so strategies can be debugged, replayed, and improved (e.g., quote ratio, win rate, expected vs realized margin). You will go beyond the software developer role, and will be called upon to identify opportunities yourself in the quantitative space to innovate through technology.

THE GAME PLAN

Everyone on our team has a part to play

You are a significant and autonomous contributor. Your work is consistently of high quality. You solve difficult problems, applying appropriate technologies and best practices. You work with your team to invent, design and build software that is stable and performant. You are proficient in a broad range of design approaches and know when it is appropriate to use them and when it is not. Your solutions are pragmatic. You consider the legacy of the code you produce and write code that an SDE unfamiliar with the system can understand. You limit the use of short-term workarounds. You do things with the proper level of complexity the first time (or at least minimise incidental complexity). You create flexible software without over-engineering. You make appropriate trade-offs, re-use where possible, and are judicious about introducing dependencies. You are efficient with resource usage (e.g., system hardware, database, memory/CPU, etc).

We are looking for engineers to actively engage in technical discussions, assist in designing and implementing solutions, pair program with our more junior engineers, and deliver constant improvements to our systems. We want you to be excited about constantly learning and driving your professional development. You should have most, or all, of the following skills: 

• Experience in both quantitative modeling practices and coding. You will be assisting in the creation of models/strategies and working with other engineers on your team to productionalize this softwareYou work in project ideas with stakeholders, and peers
• You own parts of product and technology & become subject matter experts
• You write simple and extendable code following standards and best practices. You test your code thoroughly
• You help balance customer requirements with the team requirements
• You help your team evolve by actively participating in the code review process, design discussions, team planning, and ticket/metric/COE reviews
• You classify, store, and handle data in accordance with FanDuel policies
• You track security risks and mitigate and/or escalate them in a timely manner
• You focus on operational excellence, constructively identifying problems and proposing solutions
• You take on projects and make software enhancements that improve the team software and processes
• You work to resolve the root cause of complex problems, leaving software better and easier to maintain than when you found it
• You are able to train new team-mates on how your team's software is constructed, how it operates, how secure it is, and how it fits into the bigger picture
• You foster a constructive dialogue and seek resolutions in a professional way
• You help recruit and interview for your team
• You estimate stories/tasks accurately and deliver them in time
• You mentor and help to develop others
• On-call rotation where required. You provide excellent customer support
• You keep yourself up to date with market standards, open-source frameworks
• You build and evolve components that support real-time quoting and decisioning with careful attention to latency, throughput, and correctness
• You implement and maintain risk controls and guardrails (e.g., exposure checks, limits, throttling/filters, kill switch patterns)
• You ensure high-quality decision logging so strategies can be debugged, replayed, and improved using real quote/fill outcomes
• You partner with quants and stakeholders to define and monitor key metrics (e.g., quote ratio, win rate, expected vs realized margin, exposure/capital utilization)
• Most importantly, you are; humble, pragmatic, self-managed, thirsty for knowledge, never satisfied and always challenging the norm. Responsible for the state of the code you both inherit and produce
• Creative problem-solving ability
• A passion for learning and always getting better

THE STATS
What we're looking for in our next teammate

• Degree in Computer Science, Data Science, Engineering, Mathematics, Physics, or related discipline.
• 5 or more years of industry experience in an Engineering field, Machine Learning, Data Science, Finance Engineering, or Statistics.
• 5 or more years of software development experience.
• Proficient in building services with a modern OOP language (C# experience is beneficial).
• Understanding of performance, hardware, and lower level memory management (C, C++, or Rust experience is beneficial).
• A fundamental understanding of data structures and algorithms.
• Proficient in working with GitOps Patterns
• Experience working with CI/CD pipeline tooling (BuildKite and GitHub Actions knowledge is beneficial).
• Experience working with cloud-based infrastructure and technologies.
• Knowledge of AWS with API gateway/workflow orchestration/lambda/serverless applications.
• Knowledge of infrastructure as code is nice to have, notably Terraform and Helm.
• Experience interacting and designing relational databases.
• Experience with streaming technologies (Kafka is nice to have).
• Ability to document code, research, and designs clearly (Jira and Confluence experience nice to have).
• Proficiency in translating requirements into design and developing applications.
• Understanding of containers (e.g. Docker), and orchestration (Kubernetes).
• Demonstrated abilities driving operational excellence and on call support.
• Experience with unit testing, testing tools, integrating testing and best-quality practices into an SDLC.
• Experience working in an Agile environment.

Nice to have (Market Making):

• Experience building event-driven / real-time systems where observability (logs/metrics/traces) and safe rollout patterns are critical
• Familiarity with concepts like exposure, hedging, inventory/position, and performance measurement in decision systems
• Experience with backtesting/simulation, replay tooling, or strategy evaluation workflows

What You Can Expect

• Interesting work - working in a fast-paced and ever-changing industry, new problems and exciting solutions are never too far away. There are always opportunities to learn new skills and broaden your horizons
• A sense of achievement - Our teams own their own software and when that awesome new feature ships to users and the positive feedback starts rolling in, you can feel really proud of what you and your team created
• Personal development - clear and defined career pathways for every role at every level, a supportive manager, loads of learning opportunities and even 10% of your time to dedicate to your learning.
• Belonging - everyone at FanDuel works for each other, we win together, make mistakes together and have lots of fun doing it.
• Trust - A trusting work environment where productivity is valued above all else, giving you autonomy and ownership of your time and work
• Great financial package - Including salary, bonus, pension, private healthcare, share save scheme, flexible working & holiday policy along with a number of other benefits.

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

Diversity, Equity and Inclusion

FanDuel is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don't tolerate bias, judgement or harassment. Our focus is on developing employees so that they reach their full potential.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

The requirements listed in our job descriptions are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark experience-wise, we'd love to speak to you!

FanDuel Group is a world-class team of brands and products that deliver sports betting, gaming and entertainment to millions of US sports fans every day. That’s no easy task, and wouldn't be possible without a fantastic team who have helped us pioneer new products and innovative features that make us a leader in the industry. Whether you’re looking for better career progression, improved financial security or just a better sense of belonging, we believe we’ve created a culture in which everyone can succeed, no matter how you got here.

THE POSITION
Our roster has an opening with your name on it

FanDuel is looking for a Senior Staff Engineer to join our Core Marketing Platforms vertical where our teams are building new products, features and services to support and enable FanDuel’s Marketing teams. Customer generosity is a key focus for FanDuel and one which has significant investment.

You will be a technical thought leader for the Engineering organisation and part of the community of our most senior Engineers, working with limited to no guidance and focusing on FanDuel's most complex, ambiguous problems as well as driving outcomes around programming languages, architecture, products, tools, approaches and processes. As part of this role, you own the technical strategy for an engineering vertical, with responsibility for technical architecture and operational excellence.

THE GAME PLAN 

Everyone on our team has a part to play 

• You provide mentorship and guidance for other Engineers, serving as a role model and supporting their career progression and improving their technical knowledge of engineering practices.
• Ensure services and platforms are stable and scalable whilst future proofing our technology
• Be the subject matter expert and voice of the technical roadmap and champion of technical initiatives
• You will be involved in technical design, strategy and roadmaps but prepared to write code and pair program with engineers
• You embody “simpler is always better”, looking to reduce the complexity of the systems where you contribute.
• You do not accept the status quo or restrict yourself to organisational boundaries – you influence other verticals and the organisation’s “North Star” technical strategy
• You regularly interact with executives up to the c-suite, distilling relevant information from a complex technical strategy and incorporating relevant business strategy into technical strategies.
  
  

THE STATS 

What we’re looking for in our next teammate:

• BA/BS degree in Computer Science or related software engineering field, or equivalent practical experience. 7+ years of relevant work experience OR 5+ years of relevant work experience with a MS in Computer Science or related technical field. 

• Your technical background will have had exposure to Java, AWS and potentially Lambdas or Kafka. 

• Experience building or contributing to an advanced shared library, design system, or SDK 

• Understanding of modern architectures, design patterns, and platform nuances   

• Knowledge of web libraries and frameworks, such as Typescript, React, Angular, and/or Bootstrap   

• Experience influencing technical outcomes across Engineering verticals.

• Expert experience with testing concepts, test tools, and integrating testing and best practices in the SDLC   

• Strong sense of ownership, urgency, and drive.   

• Experienced in making pragmatic trade-offs between short term needs and long-term needs.
• Passion for working within a fast-paced environment and can adapt to change  
  
  

ABOUT FANDUEL

FanDuel Group is a world-class team of brands and products that deliver sports betting, gaming and entertainment to millions of US sports fans every day. That’s no easy task and wouldn't be possible without a fantastic team who have helped us pioneer new products and innovative features that make us a leader in the industry.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). 

PLAYER BENEFITS
We treat our team right

• Interesting work - working in a fast-paced and ever-changing industry, new problems and exciting solutions are never too far away. There are always opportunities to learn new skills and broaden your horizons
• A sense of achievement - Our teams own their own software and when that new feature ships to users and the positive feedback starts rolling in, you can feel proud of what you and your team created
• Personal development - clear and defined career pathways for every role at every level, a supportive manager, loads of learning opportunities and even 10% of your time to dedicate to your learning
• Belonging - everyone at FanDuel works for each other, we win together, make mistakes together and have lots of fun doing it
• Trust - A trusting work environment where productivity is valued above all else, giving you autonomy and ownership of your time and work
• Great financial package - Including salary, bonus, pension, private healthcare, share save scheme, flexible working & holiday policy along with a number of other benefits
  
  

Location: Our Scottish tech hub is based in central Edinburgh and is fitted with fabulous amenities including a gym, showers, bike parking, gaming pods, multiple breakout areas, meeting rooms, a roof terrace and much more. 

We operate a hybrid model for the majority of our roles, where we normally spend a day or two in the office per week.

FanDuel is an equal opportunities employer and we believe, as one of our principal states, “We Are One Team!”  As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.    

The Program

Being a part of the AddeGrad Program, you will be working on meaningful projects that you can feel proud of while building your career for future advancement. In addition to having a supportive manager and collaborative teams, we provide an in-depth onboarding and enablement program to get you acclimated and ready for each path of your career growth journey in the program. A strong corporate culture and cool swag are also included!

This 18-month step program will provide exposure to key functions of the Client Services team and in-depth knowledge of the Addepar platform - integral to unlocking further career growth and development within the company. You’ll have the ability to partner with key stakeholders across our Go-To-Market and R&D teams. Upon completion of the program, you’ll be prepared to continue growing your career in other parts of the business, such as Client Success or continue within Client Services. The start date for the program will be July 2026.

Onboarding dates are currently set for the Summer season. Seeking UK candidates only. Specific to UK candidates, this program is being hosted out of our Edinburgh, Scotland office.

The Role

We are currently seeking a Client Solutions Analyst to join our Services Team! Client Solutions Analysts are responsible for designing and implementing Addepar for new clients. They are passionate about identifying how Addepar can unlock significant value for clients’ businesses and regularly call upon their analytical and consulting skills in order to advise clients on how to model and examine their financial instruments and assets. Client Solutions Analysts have a deep understanding of both finance and technology and take ownership of clients’ success.

Our ideal candidate has a strong desire to provide an outstanding client experience directly in investment management or in software deployments of a related domain; they are expected to display a strong sense of self-reliance as well as the ability to collaborate with other Addepar resources within our Sales, Product, and Partnership organizations. They must have a deep understanding of our target markets (or a hunger and willingness to learn). Ideal candidates are passionate about understanding our client's needs and taking a hands-on approach to solving problems.

In this role, you will lead the design and oversight for new clients onboarding to the Addepar platform, ensuring that we’re developing the best solutions to fit their unique and complex requirements. Additionally, you will be responsible for ensuring that the solutions we develop for our clients are compatible with the other products and services within the Addepar ecosystem as our offering continues to expand.

Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role.

What You’ll Do

You’ll be joining a postgraduate cohort, growing and developing your career in an 18-month program with direct exposure and access to our most valuable asset - our clients.

You will begin your journey on the Client Support team where you'll gain in-depth product knowledge as you become an Addepar platform expert working to:

• Provide hands-on support to identify, respond to, and resolve issues and questions raised by Addepar’s clients
• Work in complex data sets to identify and resolve data and calculation discrepancies
• Collaborate with R&D teams to conduct root-cause analysis; Product and Account Management to manage and maintain client satisfaction.
• Help clients use Addepar to the greatest extent through both functional and conceptual instruction

In future rotations, you’ll shift your focus towards other roles within the Services organization to:

• Learn how to design solutions and execute project implementations
• Work closely with cross-functional teams to ensure successful project delivery and client satisfaction
• Prioritize and context-switch effectively to support simultaneous projects
• Identify and drive opportunities to improve our current processes and standard methodologies as the Addepar platform continues to rapidly expand
• Connect with clients in a proactive, consultative, and professional manner
• Effectively communicate project health and status to internal and external senior leadership

Who You Are

• BA/BS in Economics, Finance, Mathematics, Business Administration, Information Systems, Computer Science, Data Science, or related fields. Graduation dates between Fall 2025 - Spring 2026.
• Exceptional organizational and interpersonal skills
• Solution-oriented approach and a passion for problem-solving
• Proven ability to research, design, and implement solutions for complex problems
• Independent, adaptable, and can thrive in a fast-paced environment
• Strong desire to gain further understanding of the global wealth management business
• Effective communication and interpersonal skills (both written and verbal)
• Strong work ethic, proactive and a highly contributing teammate
• Strong analytical skills and ability to interpret
• Prior internship experience working in finance, technology, and/or consulting is a plus
• Experience programming in Python language and/or experience with project management is a plus

The Role

We are currently seeking a highly skilled Staff Technical Program Manager (TPM) to join the R&D Operations (R&D Ops) team at Addepar. R&D Ops serves as an internal shared services team for coordinating, supporting, and optimizing how teams work within the R&D organization. The team’s mandate includes the following: 

• Operationalize standards for the efficient execution of Initiative management
• Streamline the process for how work gets into the R&D Planning pipeline to lay the path for OKR fulfillment
• Provide guidance and governance on best practices for teams through standards and processes
• Surface R&D data in analysis and reporting 
• Administer configuration of systems operations utilized by the R&D organization

This Staff TPM will play a critical role in leading large-scale, high-impact, cross-functional R&D initiatives within our Product and Engineering teams. You will lead all aspects of programs and coordinate the work to be executed by the project team to ensure milestones are delivered and will surface and drive resolution to issues and blockers by clarifying assumptions. You will lead with a risk-based approach to initiative management by enabling R&D teams to manage their own risks. You will provide analytical insight and foresight to help shape long-term strategy, and drive planning and prioritization for R&D teams. You will work closely with senior leadership and key stakeholders to provide transparency, manage escalations, and drive business outcomes.

Reasons to join our team:

• A team culture that values ownership, transparency, collaboration, and creativity
• Opportunity to drive the highest impact initiatives in R&D
• Define “how we program manage” at Addepar

Do you enjoy the ability to work and build your career in an exciting, fast-growing environment? If so, you’ll fit in with our open and inclusive culture that is disrupting the wealth management and financial services industry.

Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role.

What You’ll Do

• Drive a portfolio of high-priority R&D Initiatives, including the creation and management of detailed plans and artifacts
• Lead strategic and tactical weekly cross-functional technical delivery forums across Product, Engineering, Risk and other key stakeholders, as well as monthly Steering Committee forums (SteerCos) with senior leadership
• Develop strong partnerships with cross-functional teams to drive progress, facilitate collaboration, and remove obstacles
• Identify program risks and establish escalation process for facilitating “Return to Green” plan for initiatives that are off-track
• Flex technical expertise and emotional intelligence to align discussions to business outcomes; influence strategy and trade-off decisions to optimize impact and time-to-market
• Coordinate, design, and implement improvements to the quarterly R&D-wide Planning process
• Establish program management standards and best practices, including systems and tools
• Create a collaborative environment that values transparency, learning, efficiency, and creativity
• Standardize JIRA use and operating metrics across teams to drive consistent telemetry, while building velocity measuring tools to track initiative and OKR progress
• Manage user permissions to R&D Ops-managed systems

Who You Are

• Extensive technical program management or similar relevant experience
• Prior experience of successfully implementing and managing SaaS product development programs; experience in product management or engineering roles preferred
• Solid technical foundation with ability to understand and digest new technical concepts and technologies quickly
• Experience in practicing Agile, with the ability to adjust effectively based on current needs and team dynamics
• Strong experience with program management tools; proficiency in Jira required
• Strong influencing and negotiating skills at all levels
• Comfortable adjusting between the need to be tactical vs. strategic
• Expert in navigating through, and working with ambiguity by bringing structure to large/complex problems
• Organized and detail oriented; comfortable managing multiple initiatives and priorities in parallel

We’re hiring a Product Manager to drive Authorize, a key product solution of Ping Identity focused on the future of authorization. You’ll help shape how people and AI Agents securely access resources.

You’ll work on one of the most exciting fields in digital identity: dynamic authorization. Ping’s Authorize solution is already in the market and rapidly gaining traction with global enterprises. The rapid rise of Agentic AI has accelerated interest and focus in this domain. You’ll partner with a team that moves fast, listens closely, and obsesses over user value. 

The Product Manager role is an important part of Ping Identity’s worldwide go to market strategy for our products. You will report to the Group Product Manager for Authorization. You will contribute to and implement the product strategy by leading on all execution activities, creating product requirements, coordinating backlogs and owning the roadmap. You will be a close partner with both sales and engineering, acting as the voice of the customer for engineering, and providing insight and guidance on use cases to the field. 

We are increasingly leveraging AI to accelerate delivery, enhance decision-making, and improve overall effectiveness across the product lifecycle, and you will have the opportunity to drive how this evolves at Ping.

This is a high-impact role, focused on building the next generation of authorization capability that will be foundational to Ping’s platforms in the Agentic era.

What You’ll Do

• Maintain and own the multi-quarter product roadmap, backlog, and quarterly feature delivery, and influence and implement the product strategy for PingOne Authorize (multi-tenant SaaS) and PingAuthorize (on-premises software)
• Leverage AI tools to improve efficiency and effectiveness across product management workflows, including research, analysis, documentation, prioritization, and cross-functional communication.
• Gather market, customer, prospect, and partner input to understand customer scenarios and technical requirements, uncover pain points and unmet needs, and act as technical expert on customer use cases.
• Provide detailed input into the product planning process and priority of features for communication to engineering.
• Develop technical requirements and collaborate closely with engineering, design, marketing, and sales to build, launch, and refine high-quality and polished features that meet customer and market needs.
• Perform market analysis, identifying industry trends, strategic needs, and competitive pressures to inform product direction.
• Become a subject matter expert on authorization and the Authorize products, helping to scale understanding and adoption of externalized authorization internally and externally.

What You’ll Bring

• 3+ years of work experience in cloud computing in a product management or engineering role.
• Knowledge of identity and access management, fine-grained authorization or identity use cases, standards and technology.
• A history of managing product development lifecycles to consistently deliver high-quality releases.
• Comfort in discussing product capabilities and market relevance to end-users, partners, engineers, analysts.
• The ability to gather and prioritize market data to maintain a product roadmap.
• Able to synthesize technical information into crisp recommendations and present and defend recommendations to a variety of audiences.
• Strong project/program management leadership including scope, schedule, budget, quality, communications.
• Able to create effective relationships, influence and collaborate internally and externally at all organizational levels.
• Proven strength solving technical problems by driving cross-team collaboration, ownership, and accountability.
• High-agency and extreme ownership: You consistently take initiative, drive progress without waiting for direction, and assume accountability for outcomes
• Creative and enthusiasm to boost efficiency with AI, through workflows, tools, or automation.
• Process-focused mindset: you bring clarity and consistency to how work gets done: You establish clear, repeatable processes that align teams and ensure predictable delivery.

Customer & Partnerships Operations Manager
London
Full-time 
In office 4 days/week

• Are you passionate about enabling scalable commercial execution?
• Do you thrive at the intersection of systems, data, and process?
• Do you enjoy translating strategy into operational reality?

If so, we would love to hear from you! 

Who We Are

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. Find out more about us on our website and careers site.

What You’ll Do

• Own the end-to-end operationalisation for the Account Management and Partnerships Teams
• Act as Rev Ops business partner to both teams
• Ensure efficient and scalable processes are in place and build operational rigor around those processes
• Support design and evolution of commission plans and administration of those plans
• Manages the internal exception process for revenue reduction for customers
• Reviews deals with team weekly, ensuring pipeline health and updates to leadership and FP&A
• Established operational processes for newly created Partnerships Team
• Creates and maintains Account Management and Partnerships reports and dashboards
• Models partnerships programmes for revenue growth and profitability
• Ensures Salesforce and Partner Relationship Management (PRM) tools are efficiently configured to optimise reporting and ease of input
• Constantly reviews end-to-end process for efficiencies and automation
• Operationalises renewal management and provides modelling for larger, strategic renewals
• Delivers GTM reporting to commercial leadership for Account Management and Partnerships
• Collaborates with wider Rev Ops and Commercial team on GTM projects

Who You Are

What you’ll need

• Commercially focused, with an operational mindset
• Proven experience in a role supporting commercial teams
• Strong understanding of systems and data, including how they interact, and how to draw actionable insights
• Excellent communication and facilitation skills
• Ability to translate strategy into its operational elements to drive execution
• Experience working cross-functionally across teams
• Curiosity, and exploration of new ideas and ways of working
• SAAS, FinTech, and / or payments experience

Nice to haves

• Experience with Salesforce, Partner Relationship Management tools, Power BI, Qobra, Juro, Salesloft
• Previous experience in a Rev Ops role

What We Offer You

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.
• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.
• Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc. 
• Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available.
• Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule.
• Learning opportunities- Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels.  
• Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business.
• Bike to work / E-bike scheme

ModInclusion 

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in.

By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing peopleops@modulrfinance.com - though this will withdraw you from consideration for the role.

The Role 

We are looking for a Senior Infrastructure Manager who is, first and foremost, a people leader.

In this role, your primary responsibility is the health, performance, and career growth of your engineering team. While you must possess a solid technical background to understand the challenges your team faces, your day-to-day focus will not be hands-on technical work. Instead, you will use your experience to remove blockers, guide decision-making, and ensure your engineers have the environment they need to succeed.

You will act as the bridge between technical execution and business strategy, team budget management, defining roadmaps, and ensuring operational excellence across a complex hybrid (predominantly on-prem and some cloud) estate.

The Team You Will Lead 

You will lead the Infrastructure Solutions team within the wider Technical Operations department. Your engineers are responsible for building the environment, delivering projects as requested by Engineering and Product, and ensuring we remain available, scalable, and secure. They are not responsible for the BAU function of the platforms that is managed by another team within Technical Operations. The Infrastructure Solutions team takes a concept or idea and makes that into a reality within the boundaries and constraints of our platforms. 

You will be managing a team of engineers who individually possess experience in:

• On-Premise Linux systems, Container solutions, Debian packaging, Ansible, data streaming and queuing technologies such as Kafka or RabbitMQ
• Advanced database management knowledge (MySQL, Postgres) in replicated environments.
• Physical Network management, with an on-prem estate that is Juniper focused. 
• Cloud environments: GCP and AWS
• Platform engineer focused on building, maintaining and supporting an Internal Developer Platform (CI/CD)

The Operational Reality

It is important to be transparent about the environment you are joining. We operate at high velocity with a broad and complex technology estate. However, we are a lean team, not a giant corporation with endless resources.

• Context Switching is the Norm
• You will rarely have the luxury of focusing on a single task for weeks at a time. You will be required to shift focus multiple times a week, and sometimes multiple times a day, as business priorities evolve.
• Agility over Silos
• Because we are a lean team, we wear many hats. You must be comfortable pivoting from a strategic discussion to an operational challenge without losing momentum.
• Focus Management
• Success in this role requires the ability to maintain high standards while navigating a workload that changes dynamically. This is not a role for those who prefer a slow, singular focus; it is for those who thrive on variety, pace, and solving complex problems in real-time.

As the Senior Infrastructure Manager, You Will:

People Leadership & Talent Development

• Team Management
• Lead, mentor, and motivate a team of infrastructure engineers. Conduct weekly 1-2-1s, manage performance reviews, and handle all aspects of people management.
• Formal Training & Growth
• Go beyond ad-hoc mentoring to schedule and lead formal training sessions regarding operational improvements. Actively create professional development plans for your direct reports.
• Recruitment & Retention
• Own the hiring process for your team, ensuring we attract top talent and maintain a supportive, inclusive culture.
• Culture of Learning
• Foster a "Self-Learner" mindset. Create a transparent environment where failures are treated as learning opportunities and documented as such for future reference.

Strategic & Operational Management

• Budget & Capacity Planning
• Ability to own your team's budget and lead capacity planning initiatives. You will forecast future infrastructure needs to ensure we remain scalable while managing spend for subscriptions and hardware.
• Risk & Contingency
• Proactively identify operational risks and form contingency plans immediately to ensure business continuity.
• Procedure & Frameworks
• Ability to define, maintain, and cascade operational procedures (SOPs) and ITIL standards.
• Prioritisation
• Shield your team from noise by effectively prioritising workloads (Changes, Problems, and Projects) and managing stakeholder expectations.

Technical Support & Oversight

• Performance Optimisation
• Measure and optimise system performance with a focus on improving reliability and time-to-market. You will drive innovation to get ahead of internal customer needs rather than just reacting to them.
• Visual Documentation
• Ensure the team produces detailed system design documentation, specifically enforcing the inclusion of visual representations to support understanding. Ability to technologically assess it as a technical editor.
• Hybrid Estate Management
• Ability to oversee the management of both On-Premise and Cloud (GCP/AWS), ensuring high availability across all environments.
• Unblocking Issues
• Act as the senior escalation point for complex technical issues. Your goal is not to fix the issue yourself, but to coordinate the right resources and provide air cover.

General Duties

On-Call DutiesWillingness to participate in the Management On-Call Rotation to support the department and the business (Current frequency: Once every three weeks).Ad-HocCarry out other strategic or technical duties required to support the Director/VP of Technical Operations.

Essential Knowledge, Skills, and Experience

Leadership & Management Competencies

• Proven Management Experience
• Significant experience leading a technical team, with a specific focus on the people management aspect (performance reviews, career growth etc).
• Project Management
• Strong project management experience with the ability to delegate effectively to meet tight deadlines. You must be able to multitask and maintain focus in a high-priority environment.
• Communication
• Exceptional verbal and written communication skills. You must be able to liaise effectively with management and other business areas. Engagement may also include interactions with senior technical engineers/leaders within other teams and C-Team members. 
• Goal Oriented
• You must be highly goal-oriented with strict attention to detail, capable of prioritising workload and demand to ensure targets are met.
• ITIL Application / Lean Six Sigma
• Deep knowledge of and experience with ITIL practices, with the ability to apply them to improve team workflows. Demonstrated ability to apply Lean Six Sigma concepts.

Technical Environment & Team Capabilities

Focusing on the technical skills that your engineers possess, it would be ideal if you had a decent working knowledge of each of the areas. Hands-on expertise in every area is not required, but the ability to hold and facilitate discussions, know when to push or hold back and when to ask poignant questions will help you effectively mentor the team and guide architectural decisions. 

For reference from above these areas are: on-prem and AWS/GCP solutions; system design from network to application level; resilient database availability strategies; automation and configuration management via Ansible, Docker and CI/CD; programming awareness in Python; Linux administration.

Your willingness to learn what you don’t know is required to succeed in this role and we will support you through that journey.

Desirable Knowledge, Skills, and Experience

The following skills or experiences are advantageous but not strictly required. They would be utilised for facilitating tasks rather than for direct, hands-on implementation.

• Innovation & Debt Management
• A keen interest in new technologies and innovation, specifically supporting development teams in the refactoring of technical debt.
• Advanced Containerization
• Deep knowledge of Kubernetes, Docker, and container ecosystems.
• Observability
• Experience with monitoring systems (e.g., Zabbix, Grafana) and logging stacks (Elasticsearch, Kibana).
• Data Streaming
• Experience with data streaming and queuing technologies, specifically Apache Kafka and Druid.
• Web & Storage
• Knowledge of Nginx (or other web server technologies) and storage technologies like Gluster.
• Tooling
• Proficiency with JIRA and Confluence for project tracking and documentation.
• Version Control
• strong understanding of Git and version control best practices.

Why This Role?

If you are an experienced technical leader who finds more satisfaction in growing people and building high-performing teams than in closing tickets yourself, this is the role for you. You will have the autonomy to shape the culture of the Infrastructure function and the strategic backing to make a real impact on the business

A Note to Candidates

At Partnerize, we recognise that the perfect candidate doesn't exist. If you are a strong people manager with a background in tech, but maybe haven't touched a command line in a few years - that’s okay! We are looking for leadership first. We encourage you to apply if you feel you have the management skills to help our team thrive.

UK Benefits & Perks

• 25 days holiday in addition to bank holidays 
• Enhanced Parental Leave: 6 months full pay for birth parent, 4 weeks non-birth parent at full pay after one year employment
• 5 extra 'Partnerize Parental Days' each year
• Private Medical Insurance through Vitality 
• Enhanced pension contributions
• Cycle to Work scheme 
• Eye Care Vouchers 
• Life Assurance
• Enhanced Wellness Program including access to EAP, Wellness Coaching & Wellness Fridays program
• Regular company events and activities