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POS-29684
Location: Ireland or UK - Remote, Flex, or Office
Join HubSpot’s Design Team
The Flywheel Product Line is an org focused on helping HubSpot grow faster by using AI to dramatically improve how we serve customers and how our GTM teams work. We're doing this across three core areas:
- First, we’re building an AI concierge that supports customers throughout their lifecycle - solving support issues, identifying their goals, unlocking underused features, and helping them get more value from HubSpot. This AI agent qualifies their needs, guides them toward more advanced capabilities, answers support queries, and recommends upgrades - all autonomously, and across multiple formats: chat, voice, real-time AI-generated video and more. It’s a huge design challenge, cutting across use cases, modalities, and interfaces, and it’s something very few companies have even come close to doing well.
- Second, we’re extending our core product with AI-first tools that radically improve how HubSpot’s go-to-market teams (support, sales, customer success) work. That means eliminating repetitive admin work, giving managers superpowers to coach and scale, and helping reps focus on the right leads and the right moments. This is where small UX decisions turn into massive business impact - improving efficiency here directly influences revenue at a multi-billion dollar scale.
- Third, we’re building dedicated experiences for HubSpot’s global partner ecosystem - agencies and consultancies who sell and implement HubSpot on our behalf. These partners drive over $1B in revenue annually. We’re both creating agentic AI experiences for partner-specific needs, and enabling these businesses with unique tools in HubSpot that help them grow faster and operate more efficiently. Their workflows are unique, and their impact on HubSpot’s growth is massive, making this a critical area of focus for Flywheel.
As a Staff Product Designer, you won’t be embedded in a single team or feature area. Instead, you’ll operate at the product line level, shaping the future across multiple domains. You’ll work 3-12 months ahead of delivery — exploring opportunities, prototyping bold ideas, and building narratives that influence leaders across R&D and GTM.
This role is about vision, strategy, and influence at scale - working at the very edge of what’s possible in applied AI, defining what’s next for a $30B+ company.
Why Flywheel?
Come join us for a career-defining opportunity to:
- Shape the future of applied AI: Work on problems very few companies have even attempted - like building autonomous multi-modal, multi-usecase AI concierges, AI-first GTM tools, and new agentic experiences for our global partner ecosystem.
- Operate at massive scale: Even small improvements in this space drive hundreds of millions in revenue impact. The work you’ll do here will directly influence hundreds of thousands of HubSpot customers.
- Career-defining scope: You’ll operate at the “tip of the spear” for innovation, crafting ideas, prototypes, and narratives that will influence the C-suite and set direction for HubSpot’s future.
- Experiment & explore: Think of this role like an applied design innovation lab - rapid, unorthodox, and experimental. You’ll be encouraged to prototype, test, and push bold ideas, not follow a rigid process.
- Work on platform-scale initiatives: Tackle ambiguous, high-impact problems that span the entire HubSpot platform, requiring a broad perspective and a focus on unified outcomes.
- Leverage data & AI: Harness smart data, advanced automation, generative AI, and LLMs to create personal, intelligent, and connected customer experiences.
What You’ll Do
- Define the future: Explore, visualize, and prototype bold concepts that shape where HubSpot’s GTM should go 3–12 months out.
- Understand complex systems: Research problems, map incentives, and identify opportunities across customer, GTM, and partner ecosystems.
- Prototype to influence: Create high-fidelity prototypes (in Cursor, Lovable, V0, Figma etc) and concept visuals to make abstract ideas tangible and compelling.
- Shape the narrative: Craft stories and presentations that inspire alignment and buy-in from product, GTM, and executive leaders.
- Raise the bar: Uplevel craft quality across the org by modeling strong design work, offering feedback, and sharing thinking through crits, office hours, or mentoring.
What You’ll Bring To HubSpot
We’re not looking for a single mold of designer. You might be:
- A designer with deep AI fluency - able to design adoptable AI-first products and push the boundaries of what’s possible.
- A craft-driven designer with exceptional interaction and visual design skills who can turn complex ideas into beautiful, adoptable experiences.
- A systems thinker and influencer who excels at managing complexity, aligning stakeholders, and selling bold futures to diverse, opinionated audiences.
To succeed, you’ll need:
- A growth mindset - curious, experimental, and not tied to a single way of working.
- Strong skills in concept visualization and prototyping (from decks to vibecoded prototypes).
- Experience driving 0–1 or highly ambiguous product work.
- Comfort operating in spaces with multiple stakeholders, incentives, and nonlinear problems.
- Excellent communication skills, with the ability to tell compelling stories that influence strategy.
We’re hiring across levels! If you’re earlier in your career, check out our Senior Product Designer role.
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
Ready to apply?
Apply to HubSpot
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
Intercom is hiring a Senior Product Designer to push the boundaries of product craft.
We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.
Why you should join Intercom today
AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.
This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.
At Intercom, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.
Why this role exists
In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.
If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.
Must Have Experience
We’re looking for a world-class IC designer who:
- Has shipped complex, high-quality software products.
- Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
- Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
- Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
- Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc…).
- Has taste. You know what great design looks and feels like, and you push to get there.
- Can tell a compelling story—articulating your decisions with clarity and conviction.
- Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.
Who This Role Is Not For
This role is not for you if:
- You prefer strategy, research or system design over execution—this is a craft-heavy role.
- You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity.
- You don’t obsess over details—we’re looking for someone who sweats the pixels.
- You primarily work on marketing sites—this role is about designing deep, functional software experiences.
Day-to-Day Responsibilities
What you’ll be doing:
- Owning end-to-end design for high-impact product areas from concept to execution.
- Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools.
- Sketching, prototyping, and testing ideas at different fidelities to validate decisions.
- Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
- Maintaining high standards of craft while balancing speed and execution.
- Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Intercom.
What Success Looks Like
You’ll know you’re successful if:
- You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
- You’ve shipped product with major business impact. The areas you own are visibly better because of you.
- You operate autonomously. You don’t need direction—you see what needs to be done and do it.
- Engineers love working with you. Your designs are considered, clear, and easy to implement.
- Your peers trust your judgment. When you push for quality, people listen.
Interview Process
We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit for you.
Ready to build something great?
If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
Intercom is hiring a Senior Product Designer to push the boundaries of product craft.
We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.
Why you should join Intercom today
AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.
This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.
At Intercom, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.
Why this role exists
In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.
If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.
Must Have Experience
We’re looking for a world-class IC designer who:
- Has shipped complex, high-quality software products.
- Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
- Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
- Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
- Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc…).
- Has taste. You know what great design looks and feels like, and you push to get there.
- Can tell a compelling story—articulating your decisions with clarity and conviction.
- Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.
Who This Role Is Not For
This role is not for you if:
- You prefer strategy, research or system design over execution—this is a craft-heavy role.
- You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity.
- You don’t obsess over details—we’re looking for someone who sweats the pixels.
- You primarily work on marketing sites—this role is about designing deep, functional software experiences.
Day-to-Day Responsibilities
What you’ll be doing:
- Owning end-to-end design for high-impact product areas from concept to execution.
- Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools.
- Sketching, prototyping, and testing ideas at different fidelities to validate decisions.
- Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
- Maintaining high standards of craft while balancing speed and execution.
- Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Intercom.
What Success Looks Like
You’ll know you’re successful if:
- You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
- You’ve shipped product with major business impact. The areas you own are visibly better because of you.
- You operate autonomously. You don’t need direction—you see what needs to be done and do it.
- Engineers love working with you. Your designs are considered, clear, and easy to implement.
- Your peers trust your judgment. When you push for quality, people listen.
Interview Process
We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit for you.
Ready to build something great?
If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
Intercom is hiring an exceptional Staff/Principal level Product Designer to push the boundaries of product craft.
We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.
Why you should join Intercom today
AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.
This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.
At Intercom, design is in our DNA. With 60+ designers across R&D and Brand and two co-founders from design, you’ll never have to fight for your place at the table.
Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.
Why this role exists
In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas.
This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.
If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.
Must Have Experience
We’re looking for a world-class IC designer who:
- Has shipped complex, high-quality software products.
- Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
- Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
- Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
- Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc...).
- Has taste. You know what great design looks and feels like, and you push to get there.
- Can tell a compelling story—articulating your decisions with clarity and conviction.
- Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.
Who This Role Is Not For
This role is not for you if:● You prefer strategy, research or system design over execution—this is a craft-heavy role.
● You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity.
● You don’t obsess over details—we’re looking for someone who sweats the pixels.
● You primarily work on marketing sites—this role is about designing deep, functional software experiences.
Day-to-Day Responsibilities
● Owning end-to-end design for high-impact product areas from concept to execution.
● Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools.
● Sketching, prototyping, and testing ideas at different fidelities to validate decisions.
● Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
● Maintaining high standards of craft while balancing speed and execution.
● Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Intercom.
What Success Looks Like
You’ll know you’re successful if:
1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.
Interview Process
We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire
process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit
for you.
Ready to build something great?
If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
Intercom is hiring an exceptional Staff/Principal level Product Designer to push the boundaries of product craft.
We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.
Why you should join Intercom today
AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.
This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.
At Intercom, design is in our DNA. With 60+ designers across R&D and Brand and two co-founders from design, you’ll never have to fight for your place at the table.
Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.
Why this role exists
In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas.
This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.
If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.
Must Have Experience
We’re looking for a world-class IC designer who:
- Has shipped complex, high-quality software products.
- Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
- Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
- Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
- Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc...).
- Has taste. You know what great design looks and feels like, and you push to get there.
- Can tell a compelling story—articulating your decisions with clarity and conviction.
- Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.
Who This Role Is Not For
This role is not for you if:● You prefer strategy, research or system design over execution—this is a craft-heavy role.
● You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity.
● You don’t obsess over details—we’re looking for someone who sweats the pixels.
● You primarily work on marketing sites—this role is about designing deep, functional software experiences.
Day-to-Day Responsibilities
● Owning end-to-end design for high-impact product areas from concept to execution.
● Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools.
● Sketching, prototyping, and testing ideas at different fidelities to validate decisions.
● Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
● Maintaining high standards of craft while balancing speed and execution.
● Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Intercom.
What Success Looks Like
You’ll know you’re successful if:
1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.
Interview Process
We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire
process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit
for you.
Ready to build something great?
If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re looking for a Senior Accountant that will work in our International Accounting department, reporting into the Director, International Accounting,
This role will be a hybrid role, based in Dublin.
What you'll do at Figma:
- Perform month-end close activities including balance sheet recons for Figma’s international entities, posting of journals and monthly flux analysis
- Responsible for reporting requirements under U.S. GAAP
- Liaise with external auditors and support the Statutory audit process
- Support the roll out of international expansion projects and implementation of new accounting systems
- Support specific accounting projects related to automation and continuous improvement
- Partner closely with the US team to ensure alignment with company expectations and standards
- Build strong business partnerships with key budget owners and manage global 3rd party service providers including managing process change updates
- Support ad-hoc activities and projects as they arise
We’d love to hear from you if you have:
- Proven experience in an accounting role with a strong understanding in industry, like minded companies
- Experience with managing and completing month end close
- Experience in statutory reporting processes
- Fully qualified accountant (ACA/ ACCA) minimum 2 years PQE
- Experience working in various accounting systems (NetSuite and Coupa is a plus) as well as broader systems experience such as excellent MS office skills
- Ability to work cross-functionally with multiple teams
- Experience in US GAAP month end close preparation and procedures
- Self-starter and independent thinker with desire to work in a fast-paced scaling international organization
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
Ready to apply?
Apply to Figma
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Senior Technical Revenue Analyst you will be a critical part of the Company’s month-end close processes, reporting, and operational procedures. As a member of a growing finance team, the ideal candidate will be detail-oriented, a self-starter who can work independently, and meet deadlines in a fast paced environment. This role will report to the Manager, Technical Revenue Accounting.
This is a full time role that can be held from our Dublin hub in a hybrid working environment.
What you'll do at Figma:
- Engage with cross-functional departments to provide expert knowledge of ASC606 or IFRS 15 guidance for complex revenue contracts and transactions
- Close process involvement: contract review, posting journal entries, slide deck presentations.
- Maintain internal controls for revenue recognition and the quote to cash function
- Continuously improve business processes, and systems, and enhance documentation and controls
- Assist in the annual audit and quarterly reviews, including walkthroughs and the preparation of PBCs
- Assist in driving process improvements to continuously reduce the Accounting Close Cycle duration
- Support with ad-hoc projects and requests
We’d love to hear if you have:
- 3+ years of combined experience in public accounting and corporate revenue accounting, preferably within a fast-paced SaaS environment
- Strong knowledge of ASC 606 with experience reviewing and interpreting contracts
- Advanced experience with ERP systems (e.g., NetSuite, Workday, Oracle) and strong Excel skills
- Excellent analytical and problem-solving skills with a high level of accuracy and attention to detail
- Strong verbal and written communication skills
While it’s not required, it’s an added plus if you also have:
- CPA / CPA candidate preferred
- SOX compliant public company experience
- High proficiency using the NetSuite Advanced Revenue Management module in multi-currencies a plus
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
Ready to apply?
Apply to Figma
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
We’re seeking a highly motivated Product Design manager to play a key role in leading, mentoring, and growing a team of product designers while driving high-quality design outcomes across one of Gong’s key product areas.
If you have a passion for building strong teams, creating innovative products, and solving complex user problems, we want you!
This is a Hybrid-based role with 3 days per week in our Dublin office on Dame St.
You will:
- Lead, coach, and manage a team of Product Designers, supporting their growth and development.
- Drive the design vision and user experience for one of Gong’s key product areas, in close partnership with Product and Engineering.
- Provide clear direction, feedback, and design critique to ensure high-quality, user-centered solutions.
- Guide designers through discovery, ideation, and execution, from early concepts to detailed design.
- Act as a design leader and user advocate, ensuring design decisions are grounded in user needs and business goals.
- Collaborate closely with product managers and engineers to shape roadmaps, scope work, and deliver impactful experiences.
- Help evolve and uphold UI patterns, design systems, and best practices across the team.
- Contribute to hiring, onboarding, and building a strong design culture within the Dublin design team.
You should apply if you are:
- A design leader with 3–5 years of experience managing product designers.
- An experienced product designer with a strong background in designing flows, experiences, and UI for complex digital products, ideally in B2B SaaS.
- Comfortable balancing people leadership with hands-on involvement when needed.
- A thoughtful leader who can give clear feedback, guide decision-making, and help designers navigate ambiguity.
- A strong problem solver who can help teams break down complex challenges into clear, actionable solutions.
- Passionate about building exceptional UX and high-performing design teams.
- Experienced with user research methodologies and applying insights at a team and product level.
- Proficient with Figma and modern design workflows.
- An excellent communicator with strong presentation, collaboration, and organizational skills.
What makes the Product Design department at Gong unique?
Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.”
Being a Product Designer at Gong is all about engaging with customers, understanding their needs, and building great products to address those needs. We have empowered teams. Each product designer works closely with a product manager and an engineering team to drive forward an agenda or domain. The pod is responsible for working with customers, iterating towards a great solution, and driving it towards success. There are many amazingly talented PDs to work with, collaborate, learn from, and contribute from your own knowledge.
We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits.
Ready to apply?
Apply to Gong.io