Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an SRE Observability Architect who will define the strategic vision, technical architecture, and engineering standards for observability across the organization's cloud platforms. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As an SRE Observability Architect, your key area of responsibility will be defining the foundational observability architecture that enables scalable, cost-efficient, and highly reliable insight into distributed systems while leading the design of next-generation observability platforms. You will need to work closely with SRE, platform engineering, and application development teams, as well as align with security and compliance stakeholders. 

To be successful in this role, you will be a strong analytical and systems thinker with the ability to navigate complex, ambiguous technical challenges and articulate technical architecture to executive audiences. In addition, the successful candidate will have deep expertise in designing enterprise-scale observability platforms and the ability to influence and drive technical direction across multiple teams and organizational boundaries.

How you'll make an impact:

• Define and own the enterprise-wide observability architecture, establishing technical standards, reference architectures, and multi-year roadmaps.

• Evaluate, select, and standardize observability tooling (e.g., Grafana, Prometheus, VictoriaMetrics, Tempo, Loki, Elastic Stack, OpenTelemetry) to reduce tool sprawl and optimize total cost of ownership.

• Design scalable data pipelines and storage strategies capable of ingesting and querying petabyte-scale telemetry data across metrics, traces, logs, and continuous profiling.

• Design Terraform modules and Helm charts for declarative observability infrastructure provisioning across multi-cloud environments.

• Establish and enforce instrumentation standards using the OpenTelemetry framework, including SDK guidelines, collector deployment patterns, and semantic conventions.

• Define and champion SLO/SLI/error-budget frameworks across engineering teams, providing architectural guidance on service-level objective implementation.

• Serve as a senior escalation point during critical incidents, leveraging deep observability expertise to accelerate diagnosis and resolution.

• Provide architectural mentorship and technical guidance to Observability Engineers and SRE team members.

What you'll bring to the role:

• 5-8 years of experience in Observability Architecture, Site Reliability Engineering (SRE), or Platform/Infrastructure Engineering.

• Post-secondary Diploma/Degree in Engineering, Computer Science, or a related field.

• Mastery of the OpenTelemetry ecosystem and expert-level knowledge of Prometheus-compatible metrics systems (VictoriaMetrics, Thanos, etc.).

• Advanced experience with tracing systems (Grafana Tempo, Jaeger) and log aggregation platforms (Loki, Elasticsearch, Google BigQuery).

• Expert-level proficiency in cloud infrastructure (GCP strongly preferred) and Kubernetes architecture.

• Strong software engineering skills in Go, Python, or similar languages for building cloud-native tooling.

• Excellent communication skills with the ability to influence technical direction across organizational boundaries.

• Preferred certifications: Google Cloud Professional Cloud Architect or Certified Kubernetes Administrator (CKA).

ABOUT FILSON AND SHINOLA 

In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. 

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design, and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own. Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand. 

 ABOUT US 

At Bedrock Manufacturing Co., our corporate teams operate in a shared services model that supports both Shinola and Filson. These teams provide centralized expertise across key business functions, partnering closely with brand leadership to drive operational excellence, efficiency, and strategic growth across the Bedrock platform. 

 ABOUT THE ROLE 

The System Administrator is a critical member of the Technical Operations team, responsible for designing, managing, and securing the organization’s infrastructure across cloud, on-premise, and network environments. This role serves as the primary owner of Microsoft 365, Azure, and core infrastructure systems, ensuring reliability, scalability, and security across the business. 

This is an exciting opportunity to play a hands-on role in modernizing IT operations while helping build a resilient, well-documented environment with no single points of failure. You’ll collaborate cross-functionally, contribute to strategic improvements, and have meaningful ownership from day one in a growing, multi-brand organization. 

 KEY RESPONSIBILITIES 

• Administer and optimize Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Intune) and manage user lifecycle in Entra ID, including security policies such as MFA and conditional access  
• Own Azure infrastructure including subscriptions, networking, security posture, cost management, and disaster recovery capabilities  
• Serve as primary administrator for Microsoft Sentinel (SIEM/SOAR), including alert monitoring, incident response, and development of detection rules and automation workflows  
• Manage and govern Microsoft Power Platform environments, including Power Apps, Power Automate, and Power BI, ensuring security and compliance standards  
• Administer Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and file systems across on-prem and cloud environments  
• Manage Cisco Meraki network infrastructure (firewalls, switches, wireless), including VPNs, segmentation, and multi-site connectivity  
• Own infrastructure monitoring and observability using PRTG, including alerting, dashboards, and system health visibility  
• Develop and maintain backup, disaster recovery, and business continuity strategies across cloud and on-prem systems, including Synology environments  
• Lead patching, vulnerability management, and endpoint security efforts across all infrastructure systems  
• Create and maintain technical documentation, runbooks, and knowledge-sharing resources to support cross-functional resilience  
• Partner with Service Desk and IT team members to ensure knowledge transfer and eliminate single points of failure  
• Support security audits, compliance initiatives, and continuous improvement of IT policies and controls  

 QUALIFICATIONS 

• Bachelor’s degree in Computer Science, Information Technology, or a related field  
• 3+ years of hands-on experience in system administration or IT infrastructure roles  
• Strong experience administering Microsoft 365 (Exchange, Teams, SharePoint, Intune, Entra ID) 
• Working knowledge of Microsoft Azure, including virtual machines, networking, identity, and cost management  
• Experience with Microsoft Sentinel or other SIEM platforms for security monitoring and incident response  
• Proficiency in Windows Server administration, including Active Directory, Group Policy, DNS, and DHCP  
• Experience managing enterprise network infrastructure, preferably Cisco Meraki in a multi-site environment  
• Familiarity with infrastructure monitoring tools (PRTG, SolarWinds, or similar)  
• Experience with backup and disaster recovery solutions across cloud and on-prem environments  
• Strong documentation and communication skills, with the ability to create clear runbooks and procedures  
• Ability to work independently, manage multiple priorities, and operate effectively in a collaborative, fast-paced environment  

 PREFERRED QUALIFICATIONS: 

• Microsoft certifications such as MS-102, AZ-104, or SC-200  
• Experience with Microsoft Power Platform administration and governance  
• Hands-on experience with Adaxes or similar Active Directory automation tools  
• Familiarity with Synology NAS environments and backup tools (Hyper Backup, Snapshot Replication)  
• Scripting experience (PowerShell preferred; Bash or Python a plus)  
• Experience in a manufacturing, retail, or multi-site environment  
• Familiarity with ITSM tools such as Zendesk, ServiceNow, or Jira Service Management  
• Knowledge of security frameworks such as NIST, CIS Controls, or SOC 2 

Note: This job description is not meant to be all-inclusive.  Employee may be required to perform other duties to meet the ongoing needs of the organization.

Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law.  Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.