About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.   

A Little About the Role

Procare Solutions is the leading software platform for the early childhood education (ECE) market, serving tens of thousands of child care programs across the country. As we execute an ambitious AI-native platform strategy, we are at an inflection point: we move faster than 
Brightwheel, we outbuild Playground, and we earn the trust of enterprise customers who depend on us. The Director of Product Operations is the connective tissue that makes all of that possible.
In this role, you will own the infrastructure that connects product investment to business outcomes. You will drive cross-functional execution across our four platforms Online, Desktop, SCW, and ChildPlus ensuring that what we ship is measured, communicated, and tied to retention, revenue, and customer value. You will build the operational systems that let a fast-growing product organization stay coordinated, move quickly, and prove that its work is working.
This is a high-visibility, high-impact role reporting directly to the Chief Product Officer. You will be the single owner of the execution infrastructure our AI strategy depends on and the person who helps Procare move from output-driven to outcome-driven.

What you’ll do:

Cross-Platform Coordination & Operational Infrastructure

• Own the release calendar across all four platforms (Online, Desktop, SCW, ChildPlus), ensuring coordinated launches that minimize customer disruption and support cross-platform initiatives
• Establish release rhythms, launch readiness criteria, and post-launch review processes that scale as the product team grows
• Own the operational backbone of the product organization: cross-functional meeting cadences, decision logs, escalation paths, and inter-team coordination
• Drive the adoption of tooling and AI-driven workflows that accelerate the team's ability to understand customer behavior and make faster decisions

Outcome Metrics & Business Intelligence

• Build and maintain an outcome scorecard connecting each major product initiative to a specific business metric, target, and timeline-replacing output tracking with impact measurement
• Track and report on value realization for launched products: did the investment move the metric it was supposed to move?
• Partner with CPO, Finance to align product investment modeling with TAM expansion priorities

Stakeholder Communication & Reporting

• Own the internal communication of product decisions ensuring that sales, customer success, and support teams are equipped to represent what is built and when
• Partner with the cross-functional readiness to connect operational readiness to launch execution
• Identify and close the gaps between product, engineering, marketing, and customer success particularly around launches, rollouts, and customer-facing commitments

Our ideal candidate will have:

• Outcome orientation: You connect every process you build to a business result. You measure what matters and relentlessly close the loop between investment and impact.
• Cross-functional leadership: You earn trust across engineering, product, finance, and customer-facing teams without direct authority. You know how to align stakeholders who have competing priorities.
• Operational rigor: You build systems that scale release calendars, prioritization models, metrics frameworks and you hold the organization to the processes you put in place.
• Data fluency: You are comfortable with quantitative analysis, can build models in Excel or equivalent tools, and can turn raw data into a clear story for executive audiences.
• Bias for action: You are scrappy. You solve problems with the resources available and do not wait for perfect information or perfect conditions to move.
• Customer-centric thinking: You understand that every operational decision ultimately affects a childcare director, a teacher, or a family. You keep that context front of mind.
• Empowered communicator: You can write clearly, present to executives, and run effective meetings synthesizing complexity into crisp, actionable outputs.
• 7+ years' of experience in product operations, program management, business operations, or a closely related role within a software product company
• Demonstrated experience owning cross-functional execution programs involving engineering, product, and go-to-market teams
• Experience building outcome-based metrics frameworks and connecting product investment to business results
• Strong analytical skills with proficiency in data tools (Excel, SQL, or BI tools) and operational tooling (Jira, Confluence, or equivalent)
• Bachelor's degree in Business, Operations, Computer Science, Product Management, or related field
• Experience at a B2B SaaS company with multiple product lines or platforms
• Background in the early childhood education, K-12, or adjacent vertical software markets
• Experience working alongside an AI strategy or in organizations that are actively adopting AI-driven development workflows

Physical Requirements:

• This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
• Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
• Use of computer, telephone, and other office equipment for the greater part of the workday
• Occasional travel may be required for this position

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Fast paced, high energy workplace environment in prime downtown location
• Regular company provided meals

Salary

$158,000 - $183,000/year DOE

Location

his position is based in our Denver, CO or Atlanta, GA offices. Procare operates in a hybrid in-office working model based on business needs. Candidates must be willing and able to work in office a minimum of 3 days per week.

About the position

WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support. 

Our Guiding Principles:

• Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.  
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity. We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

Position Summary:  The Special Education Teacher will provide appropriate special educational services to students with social-emotional disorders in a supported learning environment. Skyline Academy is a day treatment/facility school program serving students ages 6 to 14-years old in grades 1st through 8th.The approach of the team is characterized by being strengths-based, family-centered, & culturally proficient and community responsive.

Compensation & Benefits:

• $37.59 - 38.84/hr 
• For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/ 

The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications. 

Job Duties & Functions: 

• Develop lesson plans and provide one-on-one and/or small group instruction in core content areas based upon the child’s IEP and curriculum requirements set by the Office of Facility Schools.
• Collaborate with the Special Education Manager to evaluate and update students’ IEPs, BIPs, and Re-evaluations, as well as actively participate in all IEP meetings.
• Administer academic and state assessments as required.
• Assist the Special Education Manager and Clinicians to coordinate discharges and transfers with partnering school districts.
• Maintain accurate student records, including IEP goals, attendance, report cards, progress reports, and incident reports.
• In partnership with the milieu therapy staff, actively supervise and interact with students in the classroom and milieu according to the structured daily schedule.
• Communicate with parents/guardians/caregivers regularly to ensure engagement and collaboration around students’ academic needs.
• Collaborate with clinicians, milieu therapy staff, and Unit Manager to support behavior modification interventions and support students’ social, emotional and daily living skills in alignment with the clinical treatment plan.
• Prove crisis intervention, employ approved crisis prevention and intervention methodologies, and implement effective de-escalation techniques to maintain a safe and supportive learning environment.
• Perform other duties as assigned

Requirements & Qualifications: 

• Bachelors or Master’s degree in related field.
• Minimum one year of experience as Special Education Teacher in an Affective Needs, Center-Based, or equivalent classroom/school.
• Experience working within a facility school program or equivalent strongly preferred. 
• Colorado Initial or Professional Teacher License with Special Education Generalist (5-21) endorsement.
• Must be able to pass a Physical and TB test
• Must be able to obtain QMAP, CPR and First Aid Certifications within the first 60 days of employment.
• Must be able to complete Therapeutic Crisis Intervention training within 6 months of employment

SKILLS AND COMPETENCIES:

• Ability to work with severely mentally ill children.
• Ability to work with culturally diverse population.
• Ability to work with multidisciplinary team.
• Effective verbal and written communication skills.
• Good organizational and administrative skills

Work Location: 3401 Eudora St. Denver, CO 80207

Shift/Hours: This is a Monday-Friday opportunity from 8am to 4:30pm

Permanent year-round position. Teachers are actively working August – May only but have the opportunity to work additional hours in June and July (pending Skyline’s needs).

Typical Physical Demans:

• Walking (daily)
• Standing
• Playing with children in the gym or outdoors during recess/P.E. (1-2x/week)
• Performing physical restraints (requires bearing student’s weight, sitting or kneeling on the ground, and laying on the ground) (frequency varies greatly)

Applications will be reviewed on an ongoing basis.

Learn more about WellPower:

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. 

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

For a complete overview of our robust benefits, visit: https://wellpower.org/workplace-of-choice