What You’ll Do, as our Manager, Paid Search

Support MERGE's practice in creating, optimizing, and executing best-in-class client paid search campaigns. As a hands-on Paid Search Media Manager, you will provide the strategic direction for keyword research, campaign building, and testing roadmaps. We are looking for a curious, data-driven marketer who understands the evolving AI landscape and can proactively identify opportunities to improve performance and goals delivery. You will bring passion and strong interpersonal skills to drive success, ensuring every dollar spent contributes to client growth.

Campaign Creation & Launch

• Campaign Ownership: You will act as a Paid Search subject matter expert, fostering accounts growth while ensuring that output meets agency standards.
• Structure & Creation: Build and launch (or guide executional-focused team members on what is needed) comprehensive campaigns across search, Performance Max, Demand Gen and more, ensuring best-practice account structure, compelling ad copy, tailored keyword lists, and client-specific targeting strategies.
• QA & Oversight: Lead the Quality Assurance (QA) process for all trafficked plans (keywords, ad copy, extensions) and launch components (dayparting, bids, budgets, targeting).
• Collaboration: Act as the primary Paid Search liaison for the broader media strategy teams, ensuring search is integrated seamlessly into the holistic media mix.

Strategy, Execution & AI

• Strategy & Discovery: Lead the client discovery process to establish PPC objectives and develop the strategy for tactic, budget, goals, etc. Provide thoughtful leadership to ensure these goals are met.
• Campaign Architecture: Develop and recommend keyword lists, targeting strategies, and testing plans (e.g., ad copy A/B testing, landing page reviews).
• AI Landscape: Apply a working knowledge of the current AI landscape (e.g., Performance Max, Broad Match/Smart Bidding, Generative AI) to keep client accounts modernized and efficient.
• Platform Mastery: Work closely with media partners (Google, Microsoft) to implement best practices across Search, PMax, Demand Gen, Video, and Call campaigns.

Analytics, Reporting & Financials

• Budgeting: Accurately forecast and pace monthly budgets to ensure spending aligns with client targets and is the most optimal use of funds aligning with goals.
• Performance Analysis: Monitor daily and analyze program KPIs (ROAS, CTR, CPA, CVR) to drive continuous improvement.
• Optimization Roadmap & AB Testing: Develop a comprehensive, long-term optimization roadmap for the account, utilizing a data driven, test-and-learn approach.
• Client Reporting: Provide in-depth reporting on program performance. You will lead client status calls, presenting insights and strategic recommendations.
• Tracking & Tech: Ensure analytics tracking implementation is accurate, robust, and easy to manage.
• Auditing: Conduct deep-dive PPC audits to identify structural weaknesses in legacy accounts and uncover new opportunities.

What You’ll Bring

• Education: Bachelor’s degree in Marketing, Communications, Advertising, and/or equivalent work experience.
• Experience: 3 to 5 years of professional paid search campaign management experience.
• Industry Focus: Healthcare, Health Insurance or pharma lead generation experience is a strong plus.
• Platform Depth: Deep knowledge of all Google and Microsoft advertising products (Search, PMax, AI Max, Demand Gen, Video, etc.).
• Data-driven decision-maker who relies on evidence and performance metrics to guide strategy.
• Learning Mentality: A desire to keep learning and being informed on everything search, digital & AI
• Communication: Excellent written, verbal, and presentation skills. You must be able to explain complex search data to clients clearly.
• Critical Thinking: A problem-solving orientation with the ability to think critically about business goals.

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $78,000 - $114,000, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

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The Role: Asset Administration, Operations Specialist

Location: This position is remote in Denver, CO.

The Role: Contractor, 1099. ( $21/hr-$24/hr DOE, M-F, 8 hours a day)

Responsibilities: 

• Review and update client account information including, but not limited to, monthly valuation data, LLC dissolutions, and assets in receivership. 
• Identify and assess client’s submissions to achieve compliant results. 
• Provide accurate, valid and complete information by using the right methods/tools in accordance with company procedures. 
• Maintain records of client submissions, process client requests and file documents. 
• Follow communication procedures, guidelines and departmental policies and procedures. 
• Other duties as assigned to support the overall success of the team and organization 

 Requirements: 

• Knowledge and understanding of IRS Regulations for retirement accounts & qualified plans  
• Strong written and verbal communication skills 
• Proficiency with Microsoft Office. 
• Strong organizational, ability to multi-task, prioritize, and manage time effectively 
• Ability to identify process improvements and efficiencies, strong problem-solving skills. 
• Ability to work under pressure, self-motivated and resourceful. 

About The Role

As a Manager of Sales Development, you will lead our exceptional, high agency team to achieve ambitious objectives to drive overwhelming demand for our data activation platform, develop the future leaders of our company, and grow our brand recognition in the market.  You will report into our Head of Sales Development. 

This role is perfect for a leader who is passionate about building and scaling outbound programs, coaching talent, and partnering cross-functionally to drive meaningful pipeline at the top of the funnel.  In this role, you’ll be responsible for hiring, developing, and managing a team who are focused on engaging a range of personas at some of the world’s most impactful companies. 

We’re looking for an experienced and people-driven sales leader who has the skills to effectively drive progress toward our sales organization’s ambitious and challenging objectives. You are strongly aligned with our values and bring a high sense of ownership to your work at Hightouch.

This is a hybrid role in our Chelsea, NYC office or Denver, CO office. 

What You’ll Do

• Hire, train, and develop a team of outbound SDRs
• Coach your team on prospecting and campaign development through 1:1s, call reviews, email coaching, and other formats as needed
• Monitor and report on the team’s performance against input and output metrics
• Work closely with Sales and Marketing leadership on demand generation strategy, sales play development, messaging, and more
• Support the sales leadership in defining the team’s operating model, targets, and headcount needs

What We’re Looking For

• 5+ years of experience in sales with 2+ years of experience leading a sales development function in B2B SaaS focused on outbound opportunities
• Strong analytical skills and passion for digging through data to assess team + business performance.
• Proven track record of team quota attainment.
• Passion for hiring and developing people early in their careers.
• Experience supporting teams working across Enterprise and Mid-Market segments.
• Enthusiasm for wearing many hats, you’re happy to hop on a cold call as well as inspecting message quality and call recordings.
• Experience creating a team culture of collaboration and winning.

Bonus If You Have

• Experience using sales tools such as Outreach, Gong, LinkedIn Sales Navigator, etc.
• Previous closing experience as an Account Executive.
• Have worked in sales at an early or growth stage technology startup.

Compensation

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/17/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $149,000- $200,999

Your role
Partner Marketing Representatives are aligned with our external partners (technology partners, ISV partners, channel partners, integration partners), internal partners (channel marketing, business development, channel sales), and act as a hub for all marketing activity. The Partner Marketing Team is seeking a Partner Marketing Manager to support these efforts, including the execution of partner-led, customer-facing field initiatives aligned with regional sales priorities.

This position reports to our Sr. Manager, Partner Marketing.

What you’ll do

• Support recruitment and lead generation of new partners through the management and execution of partner-led and regionally aligned events, email campaigns, webinars, and content creation.
• Produce impactful channel content necessary to support the channel communications strategy and outline a plan to execute. This includes leveraging/refining existing content and creating new content.
• Overseeing Market Development Fund (MDF) planning, allocation, and optimization, ensuring funds are used effectively to drive partner performance. 
• Collaborate with channel managers and regional sales teams to develop strong GTM plans and execute partner-led and customer-facing field marketing activities such as events, webinars, and in-market programs.
• Manage the end-to-end build of marketing programs for partner recruitment and activation, including customer-facing field programs executed in partnership with regional sales teams, by collaborating with creative teams, product marketing, and sales teams.
• Work with internal and external teams on the scope of work, project timeline, and resources needed for the effective execution of partner marketing deliverables.
• Measure and report on the effectiveness of partner marketing programs and activities.
• Support field execution for partner-led initiatives by coordinating regional activities, local events, and sales enablement needs.

Skills you’ll bring 

• 3-5 years of related partner marketing/demand generation experience.
• Experience working in early-stage programs where processes are loosely defined and constantly being improved.
• Channel Marketing and/or Channel Communications experience (Marketing & Communicating “to” partners).
• Familiarity and experience with B2B omni-channel/demand generation marketing tactics (e.g., website, email marketing, content marketing, PR, and events), including customer-facing and regionally executed programs in partnership with sales teams.
• Experience working with Salesforce.
• Team-oriented, creative, adaptable, driven, and attentive to detail.
• Data-driven decision maker with experience analyzing and reporting on program results.
• Experience working in high-growth, B2B start-up environments.
• Comfortable working with remote teams located in multiple regions across the globe.
• Excellent written and oral communication skills.
• Stellar project management skills.
• Experience working in the telephony/collaboration space is a plus.

About the Opportunity

The Customer Insights & Adoption (CIA) team is hiring a Senior Product Architect, Internal Tools (f/m/d) to design and build internal products that help Contentful teams work smarter. This role serves internal product development, turning ambiguous workflow problems into useful systems that improve how Customer Experience, Sales, and Partner-facing teams operate every day.

This is a hands-on role with approximately 60% implementation and 40% architecture and planning. You will actively contribute production code while owning technical design and direction for a focused set of internal tools that support pipeline, retention, and customer experience outcomes. You’ll prototype, iterate, and operationalize internal systems that are lightweight where they should be, durable where they need to be, and designed for clear long-term ownership.

If you are excited by the idea of shipping high-leverage internal tools, bringing order to messy workflows, and translating promising prototypes into systems people actually rely on, this role offers the chance to have visible impact across the business.

Why this role matters

CIA’s internal tools work is part of how we turn customer, field, and partner insights into operational advantage. The right tools help our teams move faster, reduce manual work, improve data quality, and create a more consistent way of supporting customers and partners. This role exists to make those improvements real — not as one-off experiments, but as well-scoped internal products and patterns that deliver demonstrable value for our internal teams.

• Join a high-impact team building internal products that improve customer experience, strengthen field effectiveness, and help Contentful scale more effectively
• Shape how CIA approaches internal product development, R&D, and technical architecture — with meaningful room to influence both the systems we build and the way we build them
• Work on a wide range of interesting problems, from internal apps and integrations to structured data workflows, experimentation, and AI-assisted tooling
• Partner with deeply cross-functional stakeholders across CX, Sales, Partnerships, Product, IT, and Platform teams, with visible impact on how Contentful operates internally

What to expect? 

This is a hands-on role with approximately 60% implementation and 40% architecture and planning

• Own and evolve a focused set of internal tools, utilities, and integrations that support the Customer Experience organization (CSMs, Support, Professional Services, Learning Services) and cross-functional internal users such as Sales, Partnerships, and Pricing & Packaging
• Lead R&D and rapid prototyping efforts to identify high-leverage solutions, then determine which ideas should remain lightweight, which should be operationalized, and which should be designed for clean handoff to other teams
• Build production-quality front-end and back-end code, including API design, data flows, resilience, observability, and robust internal user experiences that align with our design system and engineering standards
• Apply component-based and front-end best practices to ensure internal tools are consistent, scalable, and maintainable
• Leverage Contentful and other internal platforms where appropriate to create reusable patterns and scalable internal solutions rather than reinventing common capabilities from scratch
• Explore and implement web crawler and scraper approaches, structured extraction workflows, and other internal data-ingestion patterns
• Explore and implement AI-assisted workflows where relevant to improve internal tools, accelerate development, and support pragmatic experimentation without compromising quality or maintainability
• Collaborate with IT, InfoSec, Platform, Legal, and Privacy partners on responsible data handling, hosting, identity, compliance, and operational readiness
• Define success metrics, instrument telemetry, report impact, and document architecture & playbooks so that stakeholders understand where they unlock value for Sales, CSMs, Professional Services, and adjacent teams, and how other teams can support or extend the systems over time

What success looks like

• Customer Experience, Sales, and partner-facing internal teams rely on a focused set of internal tools that are easy to use, well adopted, and meaningfully improve how work gets done across the business
• Internal tools built by this role are consistent, scalable, and reliable, reflecting strong front-end patterns, sound API and data-flow design, and user experiences that align with Contentful’s design system and internal platform standards
• Stakeholders have clear visibility into the impact of CIA-built systems through trusted success metrics such as adoption, time saved, data quality, and reliability, and use those signals to prioritize future investments
• Cross-functional partners experience CIA as a pragmatic, high-leverage internal product and architecture function that can take ambiguous problems, define the right solution, and deliver useful systems that support pipeline, retention, and customer experience outcomes
• Reusable patterns, technical documentation, and operating playbooks make it easier for adjacent teams to build on this work, support it over time, and extend internal tooling without accumulating unnecessary complexity or one-off solutions

What you need to be successful

• Demonstrated ability to balance system design with hands-on implementation, including recent experience contributing to production codebases
• 7–10 years building and operating production web applications
• Hands-on expertise with modern TypeScript, React and Next.js (or equivalent), state management, testing, performance, and accessibility best practices
• Back-end experience with Node.js and TypeScript, API design, eventing or queues, and serverless or containerized services, along with sound observability practices across logs, metrics, and traces
• Experience with Contentful or similar API-first CMS and composable content platforms
• Ability to translate ambiguous requirements into clear technical designs and scalable implementations, engineered for maintainability and ownership transfer
• Experience designing web application architectures, data flows, and integration points across multiple systems, with judgment about when to build a full product, when to automate, and when to keep a solution intentionally small
• Experience establishing lightweight engineering practices for a small team, including clear documentation, code review norms, testing approaches, release discipline, and operational readiness
• Mentorship and technical leadership that raises the bar on code quality, design rigor, and documentation while helping peers make better architectural decisions
• Clear written and verbal communication with technical and non-technical stakeholders, along with a bias for action and evidence-based decision making

Nice to Have

• Practical experience with AI and LLM-based workflows, particularly spec-based development, evaluation, and test or guardrail processes
• Experience working with component-based front-end architectures and design systems, including design tokens, component libraries, CSS architecture, accessibility, and Figma design and development experience
• Familiarity with web crawling and scraping approaches, including structured content extraction, normalization, and change detection
• Experience building internal tools, dashboards, or workflow systems for customer-facing, revenue, or operations teams

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive equity awards for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the opportunity

As a Customer Success Manager at Contentful, you will serve as a strategic partner to some of our most important customers, helping them unlock the full value of our platform and accelerate their digital experience initiatives. Acting as a trusted advisor, you will guide customers in achieving both their technical and business objectives while ensuring they realize measurable impact from their investment in Contentful.

You will own the end-to-end customer lifecycle, including renewals and identifying expansion opportunities, while working cross-functionally with Sales, our Partner ecosystem, and Professional Services to drive customer outcomes and strengthen long-term relationships. At the same time, you will champion the voice of the customer internally by translating insights and feedback into actionable input for our Product and Customer teams.

Your success will be measured by the value your customers achieve, the strength of the relationships you build, and your ability to retain and grow some of Contentful’s most strategic accounts.

What to expect?

• Drive Real Impact: Shape the success of leading enterprises by helping them deliver faster, more personalized, and operationally efficient digital experiences. Your work will directly influence their business outcomes.
• Be a Strategic Advisor: Partner with executives and cross-functional teams to define long-term digital experience strategies, positioning yourself as a key driver of their success.
• Grow with Top-Tier Customers: Manage some of Contentful’s most strategic accounts, driving adoption, retention, and expansion while developing deep industry expertise.
• Collaborate Across Teams: Work alongside Sales, Professional Services, and Partners to create high-value, multi-faceted solutions for customers.
• Enjoy Autonomy and Flexibility: Take ownership of your accounts, build lasting relationships, and travel as needed (~25% annually) to meet customers face-to-face and make a real difference.
• Own and grow executive relationships across a portfolio of 25–30 strategic enterprise customers, serving as a trusted advisor on digital experience transformation.
• Partner with customers to drive the successful adoption of Contentful, helping them deliver measurable improvements in speed to market, performance, personalization, and operational efficiency.
• Align Contentful to customer business priorities by defining success metrics, tracking KPIs, and guiding teams along a clear path to digital maturity.
• Lead strategic engagements including quarterly and executive business reviews, communicating outcomes, surfacing opportunities, and aligning on long-term digital experience strategies.
• Proactively identify adoption barriers and orchestrate internal resources across Solutions Engineering, Support, and Product to ensure customers achieve their goals.
• Collaborate closely with Account Executives to develop multi-year account strategies, uncover expansion opportunities, and build compelling data-driven business cases.
• Own the renewal lifecycle end-to-end for some of Contentful’s most strategic customers, driving high retention and long-term value.
• Confidently lead commercial conversations with senior stakeholders and procurement teams within large global enterprises.
• Act as the voice of the customer internally by translating customer insights into actionable feedback for Product and Go-to-Market teams.
• Travel approximately 25% annually to build strong relationships through onsite customer engagement.

What you need to be successful?

• 5+ years in a customer-facing role with experience in Customer Success Management, Renewals Management, or Key Account Management.
• Experience with content management systems, content strategy, or agency environments is a plus.
• Ability to understand Contentful APIs and the modern content management and digital experience stack. Comfort using Contentful data tools to engage in proactive customer discussions and, in some cases, create custom queries and reports.
• Strong technical aptitude and ability to explain high-level technical concepts clearly to customers.
• Proven track record of meeting or exceeding performance or sales goals.
• Strategic thinker who can align with customer goals and independently drive renewal and expansion opportunities to close.
• Excellent oral and written communication skills, demonstrated through past customer and internal engagements.
• Collaborative mindset and ability to work effectively across cross-functional teams, including Sales, Product, and Support.
• Highly organized with strong attention to detail; follows processes, updates systems diligently, and proactively suggests improvements.
• Commitment to prioritizing customer success while aligning with company objectives.
• College degree highly preferred.

Hybrid role: office attendance in downtown Denver is expected 2–3 days per week.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/12/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $102,000- $138,000

About the opportunity

We are seeking a Data Engineer to help design, build, and scale modern data solutions that power analytics, operational reporting, and business decision-making across the company. You will work closely with our data, analytics, and business teams to develop high-quality data pipelines, models, and integrations that deliver clean, reliable, and actionable data.

You will join a small, cross-geography engineering team operating with a product mindset - delivering iterative value, partnering closely with business and analytics stakeholders, and owning both build and run responsibilities of a mission-critical platform.

What to expect?

• Design, build, and maintain scalable data pipelines and transformations across multiple systems and sources.
• Develop high-quality data models that support analytics, reporting, and operational use cases.
• Partner with analytics, product, and business stakeholders to understand data needs and translate them into technical solutions.
• Implement strong data quality, validation, and monitoring processes to ensure reliability and trust in the data.
• Optimize data storage, processing, and performance within cloud data warehousing environments.
• Contribute to the development and evolution of our modern data platform, including tooling, standards, and best practices.
• Support data platform operations—troubleshooting issues, improving reliability, and ensuring SLAs are met.
• Collaborate with cross-functional partners on governance, documentation, definitions, and data stewardship.
• Implement CI/CD practices and Infrastructure-as-Code (IaC) to automate deployment, testing, and environment management.
• Participate in code reviews, design discussions, and operational on-call rotations as needed.

What do you need to be successful?

Required

• 3–6+ years of experience in Data Engineering or a similar technical role.
• Strong SQL skills and experience working with cloud data warehouses (e.g., Snowflake, Redshift, BigQuery).
• Experience building and maintaining ETL/ELT pipelines using tools such as dbt, Airflow, or similar frameworks.
• Proficiency in Python or another scripting language.
• Strong understanding of data modeling, data structures, and modern data architecture patterns.
• Experience with CI/CD workflows, version control (Git), and Infrastructure-as-Code tools (Terraform a plus).
• Familiarity with data governance, quality, lineage, and cataloging concepts and tools.
• Demonstrated ability to collaborate with analysts, engineers, and business partners in a cross-functional environment.
• Excellent communication skills and a product-focused mindset.

Preferred

• Experience with monitoring/observability tools (e.g., Monte Carlo, Datadog).
• Experience with BI tools such as Tableau or Looker.
• Background in distributed systems, APIs, or event-based architectures.
• Exposure to data security, compliance, or privacy frameworks.
• Experience utilizing AI for development.

What we're looking for

• A builder who enjoys solving complex data challenges with clean, reliable, scalable solutions.
• A collaborator who thrives in cross-functional environments and communicates clearly.
• A problem-solver who cares about quality, consistency, and long-term maintainability.
• Someone who wants to make a measurable impact by empowering data-driven decision-making across the company.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/23/26

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $119,000-$161,000

About the opportunity

We are looking for a Data Scientist who will turn data into insights and build models that drive meaningful business outcomes. You will work closely with cross-functional stakeholders to understand problems, design analytical solutions, and deploy data products that scale.

What to expect?

• Collect, clean, and analyze structured and unstructured data.
• Develop predictive models, statistical analyses, and machine learning algorithms.
• Build dashboards, reports, and data visualizations to communicate insights.
• Collaborate with engineering to deploy models into production environments.
• Perform exploratory data analysis (EDA) to identify trends and opportunities.
• Conduct A/B testing and design experiments to measure feature performance.
• Document methodologies and ensure reproducibility of analytical work.
• Contribute to end-to-end machine learning workflows, including model training,  validation, and deployment, working with established tools and patterns and with support from engineering.
• Monitor model performance and data quality, and update models as needed.

What do you need to be successful?

Required

• Bachelor’s or Master’s in Data Science, Computer Science, Statistics, Mathematics, or related field.
• Strong proficiency in Python (pandas, scikit-learn, NumPy).
• Experience using SQL to work with analytical databases and data warehouses.
• Solid understanding of statistical modeling, model evaluation, and experimental methods.
• Familiarity with machine learning techniques (regression, classification, clustering, etc.).
• Hands-on experience building and running machine learning models in production or production-like environments.
• Experience building dashboards with tools like Tableau, or similar.
• Strong analytical and problem-solving skills.
• Ability to balance analytical rigor with practical delivery.
• Excellent communication skills with the ability to translate data insights into business actions.

Preferred    

• Familiarity with workflow orchestration or model lifecycle tools (e.g., Airflow, MLflow) at a practical, working level.
• Implement practical model deployment approaches (e.g., batch inference, scheduled retraining) using existing team tools and patterns.
• Experience with cloud platforms (AWS, or similar).
• Knowledge of ML Ops tools (MLflow, Airflow, or similar).
• Exposure to big data technologies (Redshift, Snowflake).
• Experience working in agile environments.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/21/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $136,000-$184,000

About the opportunity

The RFP Program Manager owns the end-to-end lifecycle of RFPs, RFIs, RFQs, and due diligence questionnaires. This role serves as the central coordinator for enterprise proposal development, ensuring high-quality, compliant, and timely responses aligned with company positioning and standards.

You will operate at the intersection of Sales, Deal Desk, Product, Legal, Security, and Finance, driving structured, scalable proposal execution.

What to expect?

• Lead and project-manage the full RFP lifecycle from intake through submission
• Assess requirements and build structured response plans, timelines, and ownership
• Coordinate cross-functional inputs (Sales, Legal, Security, Product, Engineering, Finance)
• Draft, edit, and refine responses for clarity, accuracy, and consistency
• Ensure alignment with product positioning, commercial terms, and company standards
• Own, maintain and evolve the RFP knowledge base / content library
• Track deadlines, risks, approvals, and deliverables to ensure on-time submission
• Ensure compliance with technical, security, pricing, and contractual requirements
• Support post-submission activities (clarifications, best and final offers, follow-ups)
• Drive continuous improvement through metrics, reporting, and process enhancement

What you need to be successful?

• 3–5+ years in RFP/proposal management, sales operations, or solution engineering
• Strong project management and organizational skills
• Excellent written communication skills and attention to detail
• Ability to operate cross-functionally in fast-paced, high-growth environments
• Familiarity with SaaS business models strongly preferred
• Experience with proposal tools (e.g., Loopio, RFPIO, Arphie) a plus

What success looks like

• High-quality, consistent, and on-time RFP submissions
• Scalable and well-maintained proposal content library
• Efficient cross-functional coordination with minimal friction
• Clear visibility into pipeline, timelines, and risks
• Continuous improvement in response quality and turnaround timing

Ideal profile

• Ownership mindset with strong attention to quality and deadlines
• Structured thinker who can manage complex, multi-stakeholder workflows
• Comfortable driving alignment across technical and business teams
• Balances speed with accuracy and compliance

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 06/02/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $126,000- $170,000

About the opportunity

We are looking for a Product Designer to create experiences for Contentful’s AI Translations product, with a focus on marketing and editor customers. This person will end to end design flows that enable customers to manage and scale content across languages and markets. Beyond the scope of this specific project, this person may ultimately contribute to other Contentful initiatives including marketplace apps and extensibility, ultimately elevating the success of our platform. 

In this role, you will own design from discovery and research through execution and delivery, shaping the future of Contentful, in collaboration with cross functional partners. You’ll help translate ambiguous problems into clear, usable solutions that meaningfully improve how customers work. 

We’re looking for someone with a progressive AI mindset who is comfortable experimenting with new tools in their own workflow, and excited to design for a future where AI reshapes how content is created, managed and delivered. 

What to expect?

• Execute high fidelity designs that bring requirements from conceptual to deliverable
• Create blue sky design prototypes that inform how we approach customer experience solutions, leveraging both traditional (Figma) and AI tools (Loveable, Codex or Claude)  
• Explore solutions from multiple angles with the customer’s perspective in mind. Create user flows and journeys to show your approach.
• Collaborate via workshops on shaping requirements to support business goals and customer needs. 
• Conduct primary research including user interviews, usability testing and competitive analysis that deepens the team’s understanding of our customers.
• Leverage Contentful’s open source design system, Forma 36, to ensure consistency across product surfaces.
• Participate in product designer peer mentorship opportunities like critiques and share outs, to ensure your own growth and continuously raise our quality bar.
• Participate in daily agile, cross functional ceremonies so that you are pulling in the same direction as your engineering and product management partners.
• Help shape team team goals and ensure that delivery work is aligned with business strategy
• Represent customer needs, especially developer customer needs, through your work and via conversations with your team.
• Share work broadly to facilitate alignment across teams and with business stakeholders

What you need to be successful?

• 3+ years of product design experience 
• Strong systems thinking that enables you to design for complex scenarios
• Expertise conducting primary research and discovery, especially customer interviews and usability testing
• Progressive mindset around AI, eager to experiment, oriented towards possibilities
• Ability to help shape requirements based on customer needs
• Experience delivering high quality, production ready designs based on an existing design system and accessibility standards 
• A portfolio of design work showcasing your process and craft experience 
• Comfortable working with a global company with offices in US and EU
• Strong communication skills and confidence in communicating with design peers, cross functional partners and stakeholders
• B2B SaaS experience is a plus

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 06/07/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $119,000- $161,000

About the opportunity

We are seeking a Manager Order-to-Cash (O2C) Operations to lead day to day -execution across order management (including provisioning), billing, credit, and collections.

This role plays a critical part in sustaining operational excellence while strengthening our O2C foundation to support continued scale. As transaction volume and enterprise complexity grow, this leader will ensure disciplined execution, protect working capital, and reinforce revenue governance standards.

This position reports to the Senior Director, Quote-to-Cash and serves as a key operational partner across Finance and Sales for O2C execution matters.

What to expect?

End-to-End O2C Operations

• Lead daily operations across order management, billing, credit, and collections.
• Serve as the primary operational escalation point for O2C-related matters.
• Ensure billing accuracy, disciplined credit evaluation, and effective collections performance.
• Run structured operational reviews (aging, billing quality, SLA monitoring, exception management).
• Identify and proactively resolve operational risks.

Working Capital & Performance Management

• Own key O2C performance metrics including DSO, aging quality, dispute trends, and billing accuracy.
• Monitor performance and support corrective actions to maintain strong cash flow
• Strengthen billing frequency and payment term discipline in partnership with Sales and Deal Desk.
• Support predictable cash flow through disciplined execution.

Cross-Functional Partnership & Governance

• Partner with Deal Desk to ensure deals are operationally sound and executable.
• Collaborate with cross-functional stakeholders (Finance, Sales, Rev Rec) to support GTM initiatives. Escalate structural issues appropriately while resolving operational matters independently.
• Partner with cross-functional teams to support various Go-To-Market (GTM) initiatives within the O2C domain.

Tools, Automation & AI Enablement

• Support adoption and effective use of O2C tools (e.g., Klarity,CreditPulse,Tesorio)-
• Identify and assess opportunities to leverage automation and AI within O2C workflows.
• Support Zuora-related initiatives from an operational readiness and execution perspective.  Partner with systems teams on enhancements and process improvements.

Team Leadership

• Lead, coach, and develop a team of -3-4 analysts across order management/billing and credit/collections.
• Solidify the newly created O2C team and build cross-training across the team.
• Establish clear performance expectations and accountability standards.
• Strengthen team capability to support increasing scale and complexity.

Scale & Continuous Improvement

• Improve operational scalability without proportional headcount growth.
• Standardize processes and documentation to reduce friction and risk.
• Contribute to ongoing improvements in O2C operations as business complexity evolves.-

What you need to be successful?

• Relevant experience in order-to-cash operations, including billing and/or credit & collections, within SaaS or subscription-based environments.
• Strong operational discipline and working capital awareness.
• Confidence engaging cross-functional stakeholders, including Sales.
• A structured thinker with a bias toward execution and continuous improvement.
• Experience leveraging operational tools and automation to drive efficiency.

Comfortable operating in a fast-growing, scaling environment.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 06/07/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $111,000- $150,000

About the Opportunity

As a Revenue Enablement Program Manager at Contentful, you will play a key role in building and delivering programs that empower our Go-To-Market (GTM) teams across Sales, Solution Engineering, Customer Experience and Partner Manager teams. Your mission will be to drive field readiness through structured, impactful enablement initiatives, boosting knowledge, refining skills, and supporting strong leadership across both pre- and post-sales activities.

What to expect? 

• Join a fast-paced, high-impact Enablement team shaping field performance and strategic outcomes across global GTM segments
• Design and deliver structured enablement programs tailored to Sales, Solution Engineering, Customer Experience and Partner Manager roles
• Partner closely with our Sales and broader Field leadership team on initiatives that strengthen core Sales capabilities and drive revenue growth
• Own cross-functional collaboration with Marketing, Finance, People and Operations to support company-wide enablement goals
• Contribute to measurable performance by using KPIs, dashboards, and feedback loops to optimize enablement outcomes
• Act as a program owner and facilitator, delivering in-person and virtual training, e-learning experiences, and onboarding integration
• Ensure alignment with Sales Readiness tools, learning pathways, and content management best practices

What you need to be successful

• 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles
• Understanding of key Sales roles, GTM processes, and measurement to effectively partner with Sales leadership on initiatives that strengthen core Sales capabilities and drive revenue growth.
• Training delivery experience or an aptitude to deliver in-person/virtual training to Field teams in an engaging and enthusiastic manner 
• Strong project management skills, with a proven ability to prioritize and drive complex initiatives to completion
• Comfort operating autonomously, with experience collaborating across remote and in-office environments
• Effective communicator and facilitator, skilled at simplifying complex information for diverse GTM audiences
• Experience with global stakeholder management, including Field leadership and cross-functional teams
• Proficiency with enablement platforms, Salesforce, LMS systems, and content management tools

Preferred qualifications:

• Background in SaaS or Cloud Technology, ideally within the DXP space
• Track record in enablement program design, including role-based learning, gamification, and performance tracking
• High emotional intelligence, interpersonal fluency, and the ability to build trust across diverse teams
• Growth mindset with a bias for action, resilience, and a touch of humor

What’s in it for You

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

The application deadline is 06/07/26

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Colorado Salary Statement: The salary range displayed applies to potential hires who will work or reside in Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g., JD/technology), for example.

Colorado Salary Range: $100,000 - $136,000

This is a hybrid role where office attendance in Denver is expected 2 days per week (Tuesday and Thursday). A $100 monthly transportation/parking stipend is provided.

About the Opportunity

Contentful is looking for a Software Engineer to join our Ecosystem product line with a primary focus on Marketplace. In this role, you will help build, maintain, and grow the systems, apps, and workflows that expand what customers can do with Contentful.

You will work across the Marketplace surface area and adjacent ecosystem tooling, helping us deliver high-impact apps, improve the contribution and review pipeline, and scale the ways internal and external developers build on top of Contentful. While Marketplace is the primary focus, this role should also be able to contribute across adjacent Ecosystem areas, such as Extensibility and Developer Experience, when priorities call for it.

This role is ideal for an engineer who is strong in front-end product work but not limited to it: someone who is comfortable moving between React surfaces, Node.js services, APIs, developer tooling, and production operations as needed. We are looking for a product-minded full-stack engineer who enjoys strong cross-functional collaboration and taking growing ownership of software through its full lifecycle in production.

We are also evolving how we build software. We increasingly use AI-assisted development workflows to accelerate delivery, reduce menial workload, and improve leverage across the software development lifecycle. We are looking for an engineer who is genuinely excited to experiment with these tools — not just adopt them passively, but bring strong engineering instincts to getting the most out of them.

 What to expect?

• Design, build, and maintain Marketplace features, apps, and supporting services that improve the experience for both app builders and app installers.
• Contribute to the systems and tooling that help Contentful teams and partners bring new apps and integrations to market faster.
• Contribute across adjacent Ecosystem problem spaces, including extensibility workflows, developer tooling, internal platform capabilities, and backend services that support developers building on Contentful.
• Improve contribution workflows, trust and safety checks, maintainability, and operational quality across Marketplace and ecosystem surfaces.
• Partner closely with product, design, and engineers across Ecosystem to shape solutions that solve meaningful customer and business problems.
• Help generalize, polish, and productionize internally-built apps and ecosystem contributions so they can be supported long term by Marketplace Engineering.
• Own software in production, including debugging issues, improving observability, strengthening reliability, and participating in support and operational responsibilities.
• Use AI-assisted workflows across planning, implementation, debugging, and documentation where they create real leverage.
• Help the team improve how we use AI in engineering by sharing practices, refining workflows, and contributing to a healthy engineering culture around quality and speed.

What you need to be successful

• Roughly 4-7 years of relevant software engineering experience
• Solid professional software engineering experience building and maintaining production systems.
• Strong experience with TypeScript and Node.js, plus solid experience building user-facing product surfaces in React or similar front-end frameworks.
• Clear strength in front-end engineering, paired with real comfort contributing to backend services, APIs, and developer-facing tooling rather than working exclusively in the UI layer.
• Experience designing and evolving APIs, integrations, and services used by other engineers, partners, or customers.
• Good judgment around reliability, maintainability, security, and technical tradeoffs in a product environment.
• Comfort working across the stack and across boundaries, from user experience to backend behavior to operational concerns.
• Strong communication and collaboration skills, including experience working cross-functionally and asynchronously across teams and time zones.
• A product mindset and real empathy for developers, partners, and customers.
• Practical experience using AI tools to improve engineering productivity, with the ability to evaluate outputs critically and maintain a high quality bar.

Nice to Have

• Experience with developer platforms, SDKs, app frameworks, marketplaces, extensibility products, or integration ecosystems.
• Experience with AWS, Terraform, Kubernetes, Cloudflare, or related cloud infrastructure.
• Experience maintaining or contributing to public or shared developer tooling.
• Familiarity with AI-native product surfaces, agentic workflows, or systems that connect software to external tools and services.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This position is not eligible for visa sponsorship. Applicants must be authorized to work without visa sponsorship by the start date of employment.

Salary Statement: The salary range displayed is specifically for potential hires who will work or reside in Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, the applicant’s skills and prior relevant experience, and certain degrees and certifications (e.g., JD/technology).

Salary Range: 136,000 - 184,000 [This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

This posting is open for 4 weeks from the date of posting.

About the opportunity

Contentful is seeking a Senior Business intelligence Analyst to join our growing Field organization. In this highly visible and impactful role, you will serve as the analytics thought leader for our Field Organization, transforming data into actionable insight that drives growth, improves efficiency, and enables strategic decision-making.

You’ll work closely with field leadership, revenue operations, marketing, product and finance to uncover opportunities that accelerate pipeline generation, improve conversion rates, and optimize field performance. As a key business partner, you’ll help shape go-to-market strategy through data-informed recommendations and forward-looking analysis.

This role sits within the Field organization but partners closely with our central Data team - leveraging Contentful’s Insight360 platform to ensure the field organization has trusted, timely, and actionable data. You’ll interrogate data, experiment, build dashboards and models, and guide leadership with fact-based storytelling that drives meaningful business outcomes.

If you’re a hands-on analytics expert with a passion for solving commercial challenges through data, this is an opportunity to make a tangible impact on the growth and success of Contentful.

What to expect?

• Partner with Field leadership to define, measure, and monitor key performance metrics across pipeline health, bookings, productivity, and retention.
• Deliver high-quality insights and analysis that guide tactical and strategic decisions, supporting both day-to-day operations and long-term growth initiatives.
• Build and maintain dashboards, reports, and models that provide real-time visibility into field performance using Contentful’s Insight360 platform and modern BI tools.
• Collaborate with the central Data team to ensure data integrity, develop new data capabilities, and define requirements for future enhancements to the data platform.
• Act as Data Steward for the Field organisation to help drive data capture improvements, define key metrics and attributes as well as ensure strong data hygiene for field owned data.
• Conduct deep-dive analyses on key topics such as funnel conversion, territory design, forecasting accuracy, and field capacity planning.
• Partner with Marketing, Customer Success, Product and Finance to create a holistic view of the customer lifecycle, connecting data across the revenue funnel.
• Translate complex data into clear, compelling narratives and visualizations for field leaders and executives.
• Act as a trusted advisor to field leadership, driving data-informed strategy, identifying improvement opportunities, and recommending operational efficiencies.
• Foster a culture of data-driven decision-making within the Field organization by promoting data fluency and self-service analytics.

What do you need to be successful?

• Field leadership makes faster, more confident decisions using trusted, actionable insights.
• Insight360 and supporting dashboards become the single source of truth for Field performance and forecasting.
• The Field organization proactively uses data to identify growth opportunities, optimize resources, and exceed revenue targets.
• Cross-functional collaboration with the Data team ensures alignment between sales and CS needs and enterprise data strategy.
• You are recognized as a go-to strategic partner who blends analytical rigor with commercial acumen.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/21/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $126,000- $170,000

About the Opportunity

We are looking for a Social Media Engagement Specialist who is nimble, creative, and looking to be the daily heartbeat of our channels. This isn't just about scheduling posts; it’s about the "Social" in Social Media. You will be the main voice talking to our community, building trust, and finding the "earned media" moments that an API might miss. You are equal parts community manager, social-first creator, and engagement strategist. You’re someone who knows how to build trust, spark interaction, test what resonates, and help Contentful adapt to how social platforms and audiences behave today. 

What to expect?

• Community Management and Social Listening: Own the "social inbox" and engage daily with our audience to build relationships, strengthen trust, and surface relevant moments to the Social and Content teams. Monitor mentions, community conversations, competitors, and industry trends to uncover opportunities for Contentful to participate in timely and meaningful ways.
• Calendar Management: Contribute to the editorial calendar, ensuring a consistent drumbeat of content that aligns with our marketing strategy. 
• Content Execution: Create, edit, and schedule engaging social-first content that feels human and relatable but also can be technical.
• Emerging Platforms: Conduct regular channel audits (new and existing) and research emerging trends to recommend shifts in strategy. You’ll also drive our YouTube process, from description optimization to channel growth recommendations.
• Reporting: Remain in tune with post and profile performance to contribute to the monthly and quarterly series. We want you to use data to identify what’s driving audience growth, strong engagement, and relevance, and translate those insights into recommendations that improve your content, strategy, and tactics. 
• Employee Advocacy: Manage the front-end of our employee advocacy program, including content uploads and platform management to empower the wider Contentful team.
• Cross-Functional Collaboration: Work closely with Content, Events, and Campaign teams to ensure social reflects our broader business priorities and maintains a consistent editorial calendar.

What you need to be successful?

• Experience: 1–3 years of experience managing social media channels for a brand, an agency, or an executive. 
• Skills: An exceptional writer with a "human" touch; exposure to tools like Sprout Social or Hootsuite; basic design/video editing skills. 
• Mindset: Curious and comfortable working in a fast-paced, sometimes ambiguous environment. You aren't afraid to "step up" and suggest a better way to do things. That’s what you’re here for!
• Curious: You pay attention to internet culture, audience behavior, and emerging formats, platform features, and shifts in how brands and communities engage online.
• Full-Stack Marketer: You blend high-level creativity with technical fluency. You don't just guess what to create; you use data and best-in-breed tools to decide who it’s for and what to improve.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 06/1/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $87,000- $117,000

About the Opportunity

We are hiring a Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/18/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $140,000 - $190,000 

About the opportunity

We’re looking for an experienced Analytics Engineer to help build the next generation of Contentful’s analytics foundation, powering Insight 360, our unified Snowflake-based data platform.

In this role, you’ll design and maintain robust, scalable data models that make our business data accessible and actionable across all teams. You’ll collaborate with engineers, analysts, and business stakeholders to deliver high-quality, trusted datasets that enable data-driven decision-making across the company.

Your work will sit at the heart of Contentful’s data evolution, helping us move to a modern, governed, and insight-led architecture.

What to expect?

Data Modeling & Transformation

• Design, build, and maintain efficient, scalable analytics models in dbt and Snowflake.
• Transform raw data from diverse domains (product, finance, sales, marketing, operations) into analytics-ready structures.
• Apply best practices in modularity, documentation, and testing to ensure long-term reliability.

Pipeline Ownership

• Take ownership of analytics engineering projects end-to-end: from scoping requirements through implementation and monitoring.
• Develop reusable, maintainable data transformations that enable self-serve analytics in Tableau and other BI tools.

Enablement & Collaboration

• Partner with analysts, data scientists, and business teams to define and deliver trusted data assets.
• Collaborate with data platform engineers to optimize performance, governance, and cost efficiency in Snowflake.
• Contribute to the shared data catalog and drive adoption of best practices across analytics and engineering teams.

What you need to be successful?

Required

• Experience: 3+ years in analytics engineering, data engineering, or BI development in a modern data stack environment.
• Data Modeling: Proven expertise with SQL to build modular and well-documented data models in dbt. Understanding of various data modeling techniques.
• Warehouse Experience: Deep knowledge of Snowflake (warehouses, roles, virtual warehouses, performance tuning).
• Collaboration: Strong ability to work cross-functionally with analysts, engineers, and business stakeholders to translate needs into technical solutions.
• Data Ops: Experience applying version control, testing, and observability practices in dbt or similar frameworks.

Preferred

• Visualization: Experience structuring data for BI tools such as Tableau, focusing on scalability and performance.
• Ingestion & Orchestration: Familiarity with Airflow, or similar tools for data ingestion and orchestration.
• Reverse ETL: Working knowledge of tools like Hightouch for operationalizing insights back into business systems (e.g., Salesforce, Gainsight).
• Governance: Understanding of data cataloging, lineage, and documentation using tools like Atlan

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/21/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $119,000- $161,000

About the opportunity

As a Business Development Representative joining our sales team, you’ll have a direct impact on the growth of the company by managing our lead pipeline and identifying leads and sales opportunities with an emphasis on driving outbound activities. In addition, you will refine our sales prospecting techniques and qualify new incoming leads.

What to expect?

• You effectively maintain active engagement with new and existing leads through strategic and personalized outreach
• Partner with, and help to build the pipelines of Enterprise Account Executives who will assist in developing and sharpening your skills through consistent feedback
• Document, map and strategize using various details including use case, stakeholders, vendor decision process, next steps to better understand how to prospect and find new opportunities in new and existing accounts.
• Prioritizing opportunities and applying appropriate internal resources to move accounts through the customer journey.
• Use and keep Salesforce.com  up-to-date for lead management and sales forecasting as well as engaging with other sales tools such as outreach, linkedin, zoominfo, etc.
• Ensure a timely follow-up with all prospects in a very exciting and fast paced environment
• Achieve monthly and quarterly goals of qualified opportunities and meetings booked for the Account Executives

What do you need to be successful?

• Previous BDR/SDR experience in a similar or adjacent industry.
• Self-starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward
• Able to join occasional in-person events and be a part of our hybrid in-office work expectations
• Coachable, competitive nature with a strong desire to grow your career in sales
• Strong collaboration with teammates and prospective customers
• Excellent oral and written communication skills
• Seeks to understand the customer’s needs, objectives, and challenges
• Active listener and good note-taker
• Ability to proactively qualify customer needs
• Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals
• Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
• Detail-oriented and data-driven
• Technical understanding and keen interest in technology
• Customer-first mindset, where you and the company win by helping our customers to be successful
• College / University Degree educated or equivalent work experience

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/23/26

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $75,000 - 82,000 OTE (70/30 split)

About SRS Acquiom

SRS Acquiom is a leading disruptor in the financial services technology space, redefining the way M&A and loan agency deals get done. 

Since 2007, we’ve brought unmatched expertise, insight, and innovation to solve the issues that slow complex financial transactions down.

Today, we deliver a unified system of solutions - virtual data rooms, escrow & payment administration, shareholder representation, and loan agency services — that work effortlessly on their own and fit seamlessly together.

Our unique combination of disruptive tech and expert team has become the go-to solution for many of the largest and most successful companies in the global M&A and loan agency markets. 

If you’re looking to join an entrepreneurial culture in an established company with a track record of consistent growth, profitability, and innovation, we want to hear from you!

A few benefits our employees enjoy

• Day‑one coverage: medical, dental, and vision plans so you’re protected from the start
• A 401(k) with a 4% company match to keep your future on track
  Discretionary time off - take the time you need, when you need it
• Employer‑paid life insurance, with the option to add extra coverage for peace of mind
• Employee Assistance Programs for confidential support when life gets complicated
• Discounted pet insurance (because furry family members count, too)
• A fitness credit to back your health and wellness goals
• Pre‑tax plans for dependent care, transportation, and flexible spending

Position Summary 

SRS Acquiom is a recognized thought leader in M&A space and an emerging thought leader in other adjacent spaces, with proprietary insights and data-driven content that differentiates us in the market. As we expand our brand, we are seeking a Director, Content Strategy to lead and evolve our thought leadership engine.

This role sits at the intersection of strategy and execution. The Director will own the end-to-end lifecycle of thought leadership: from identifying high-impact opportunities, to shaping editorial direction through collaboration with other marketing colleagues (brand, demand gen, SEO, etc.), managing production and publishing of designed and web-based content, and managing the vast content library. The right candidate will have meaningful experience and passion for creating short and long-form thought leadership, leveraging both data and subject matter expertise to drive impact for the business. This individual will partner closely with subject matter experts and manage third parties vendors to identify and translate complex insights into compelling, business-driven narratives that support marketing, sales, and brand authority.

As an ideal candidate, you will be both a strategist and a hands-on operator: someone who can define where we should lead or add to the conversation on timely topics, while also rolling up their sleeves to write, edit, refine, and guide content through approval cycles to completion. You are highly agile, self-directed, and comfortable managing multiple workstreams while maintaining a clear connection between content and business outcomes. You adeptly foster connections at all business levels, collaborating to create, while simultaneously guiding decisions through thoughtful executive communication.

Salary: $150k and $160k, depending on level of experience.

Location: This is a remote role for candidates located within the Continental United States and requires a minimum of one week (25%) of each month traveling to and working from our headquarters in Denver, CO 

Primary Responsibilities

Thought Leadership Strategy & Opportunity Identification

• Develop strategy for thought leadership content leveraging deep knowledge of business goals, campaign strategies, SEO/SEM, and earned media strategies.
• Ability to proactively identify high-value content opportunities based on market trends, news cycles, proprietary data, and business priorities—and translate them into a clear, differentiated editorial strategy that aligns with business and marketing goals.
• Understand audience behaviors, content needs, and consumption patterns by staying in tune with the market and competitive activity. Strong knowledge of evolving content consumption by channel and the impact of content form.
• Develop thought leadership content with legs, ensuring that we can maximize the impact of a single piece and leverage the existing library in new and innovative ways while creating reader journeys that drive the business.

End-to-End Content Orchestration & Project Management

• Responsible for managing by influence to deliver content on time, on budget, and aligned with key stakeholders and strategic objectives.
• Strong ability to work with subject matter experts to uncover, shape, and elevate insights into compelling narratives without losing accuracy or authority.
• Work cross-functionally with the web and campaigns teams to publish content.
• Work with internal SME and external writing resources. Managing freelancers or agencies as needed. Strong budget management skills.

Editorial Leadership & Content Quality Control

• Content governance, managing and guiding content ensuring consistency and alignment with brand voice and identity.
• Exceptional editing and storytelling skills, with the ability to both produce written  content outlines and web copy directly and act as editor and coach, guiding writers to ensure clarity, consistency, and strategic alignment.

Content Lifecycle Optimization & Performance Mindset

• Manage and evolve our content library: refreshing, repackaging, and optimizing assets based on performance, SEO, and changing market relevance.
• Collaborate with the web and SEO teams to continually update content and test new strategies to drive SEO, manage reader journeys and find new opportunities for organic lead generation.

Required Qualifications & Skills

• 8+ years’ B2B content marketing experience, with a majority of the time focused on thought leadership content
• BA or BS degree from a four-year college/university
• Strong research skills, superior attention to detail and a proven ability to translate data into actionable strategic recommendations
• Collaborative, team-player, natural relationship builder
• Highly flexible, curious problem-solver, able to move quickly and think creatively
• Self-starter who thrives in a dynamic, fast-paced environment
• Proven ability to lead the creation and ongoing implementation of a content strategic plan and execution
• Exceptional written and executive level verbal communication skills. Demonstrated ability to think strategically and communicate complex ideas
• Strong understanding of how content is tied to campaign strategy and lead generation.
• Able to lead by influence, bringing strategy to the forefront and providing impact at every stage of development.
• Strong understanding of B2B marketing best practices, and a deep curiosity for staying on top of the latest trends in content strategy.
• Working knowledge of SEO/SEM best practices and their impact on content and content strategy.
• Experience managing external vendors and partners
• Exceptional project management skills. Proven ability to successfully manage multiple, concurrent projects. Experience using tools like Asana and/or Smartsheet area is a plus.

Preferred Qualifications

• Experience with agile development processes, including the use of Asana and Smartsheet for project management
• Experience producing content across multiple form factors: short form content, long form content, web content, social media, video, etc.

Desired Characteristics

• Innovative, has the willingness to experiment
• Innately curious
• Self-starter, organized and highly detail-oriented 
• Exhibit a strong sense of ownership, urgency and drive
• Has a passion for leveraging data to understand trends and make metric-based decisions to optimize programs and positively impact the business
• Must be comfortable with continual change in the environment of a fast-paced, high-growth, company
• Highly collaborative with a solution-focused mindset and positive attitude. Must be a team player
• Operates with the highest integrity
• Team player with solid interpersonal skills, and the ability to deliver effective oral and written communications
• Strong executive presence

** We are unable to sponsor or take over sponsorship of employment visas. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship to move forward in the hiring process. **

Fraud & spam screening. We use tools in our applicant tracking system to help detect potentially fraudulent or spam applications. These tools analyze limited technical and contact information (such as IP address, device/browser signals, and email/phone characteristics) to flag patterns that may indicate automated, inauthentic, or suspicious activity. Flags are used to prioritize human review and do not, by themselves, determine hiring outcomes. Learn more in our Privacy Policy.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without advanced notice.   

With respect to its programs, services, activities, and employment practices, SRS Acquiom Inc. assesses qualified individuals without regard to their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status.  Requests for reasonable accommodation or the provision of auxiliary aids should be directed to Human Resources.

LastPass is looking for an Account Executive - SMB: 

LastPass is looking for an Account Executive, SMB to own and grow a territory of small and mid-sized businesses across North America, helping companies with 50 to 200 employees protect their people, data, and digital identities. This role blends disciplined new business hunting with expansion selling, ideal for consultative sellers who thrive in high-velocity environments.

About the team:

The SMB sales team at LastPass is a high-energy, results-focused group that believes great security should be accessible to every business. We operate with urgency, lead with value, and hold ourselves accountable to results. The SMB segment represents one of LastPass’s most significant growth opportunities, and this team is at the center of capturing it.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

You will collaborate daily with your Sales Manager and Marketing partners who drive inbound demand in your territory. For complex opportunities, you will engage with Channel partners and Solutions Consulting. Cross-functionally, you will partner with Sales Operations on tooling and process, and with Enablement to stay sharp on product knowledge and competitive positioning.

What are some of the exciting challenges you will be working on?

• Growing revenue within your existing customer base through timely upsell and cross-sell motions tied to real customer value and business outcomes
• Driving new logo acquisition in your assigned SMB territory through a disciplined mix of outbound prospecting, inbound follow-up, and channel collaboration
• Managing a full sales cycle from first conversation through contract close, including discovery, product demonstrations, business case development, and negotiations
• Building and maintaining a healthy pipeline at 3x or greater coverage, with accurate weekly forecasting submitted through Clari
• Helping LastPass restore and accelerate revenue growth in the SMB segment by obsessing over value creation in every customer and prospect interaction
• Staying ahead of the competitive landscape in identity management and cybersecurity to position LastPass effectively against alternatives in the market
• Leveraging Salesforce, Outreach, Gong, Clari, and LinkedIn Sales Navigator to run your territory with precision, prioritize your time, and maximize activity efficiency

What does it take to work at LastPass?

• Proven success in a quota-carrying, high-velocity SaaS sales role with direct responsibility for new business generation and consistent attainment
• Strong pipeline management skills, including the ability to accurately forecast, manage territory with discipline, and maintain rigorous CRM hygiene in Salesforce
• Fluency with modern sales tools including Salesforce, Outreach, Gong, Clari, and LinkedIn Sales Navigator
• A consultative, value-based approach to selling with the ability to connect product capabilities directly to customer pain points, business risks, and measurable outcomes
• Excellent written and verbal communication skills, including the ability to navigate multi-threaded deals across IT, Finance, and executive buyer personas at small businesses
• Experience managing a full sales cycle from prospecting through close in a competitive, multi-product SaaS environment
• A self-starter mentality with strong time management, personal accountability, and a genuine drive to overachieve against quota
• A growth mindset and coachability, with the ability to adapt quickly based on manager feedback, competitive intelligence, and evolving company messaging

AI Fluency Expectations:

• Uses AI to personalize outreach, prepare for discovery calls, and extract insight from CRM data using structured, repeatable prompting. Maintains quality and authenticity in customer-facing work.

It's great, but not required:

• Experience selling in cybersecurity, identity and access management, or an adjacent SaaS vertical
• Familiarity with channel and partner-assisted sales motions
• Experience leveraging AI tools to accelerate prospecting, research, and outreach personalization
• Previous use of Clari for pipeline management and forecasting
• Familiarity with MEDDPICC or a comparable sales qualification framework

The Role:  

Forge’s quality engineering team’s charter is to improve product quality. We thrive on holding high standards, obsessing over our customers, and living our values of being bold, humble and accountable.

We are seeking a Staff Quality Engineer with at least 8 years of experience owning and delivering quality for large complex financial trading systems. This role will work on our trading team. We are looking for a senior, technical and customer focused candidate who will also embody Forge values. The ideal candidate thrives in team settings and is motivated by creating success all around them through strong communication, shipping great product experiences, and making data-driven decision

Location: This role requires 2-3 days a week in office in our Soho, NY office

Responsibilities: 

• Build comprehensive bottoms up Test Strategies for our platform services organization
• Write tests plans covering various customer use cases – functional, compliance & legal aspects
• Engage is projects from the initiation phase to identify gaps in requirement and failure modes in design
• Be a force multiplier to help developers shift testing left
• Automate tests based on what’s most valuable and high priority and help adopt best practices to improve code quality
• Collaborate with Forge’s product, design, information security and business team members to quickly grasp domain knowledge.
• Develop concise, articulate, and detailed documentation[RP1] [AD2] 
• Participate in scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment.
• Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solution or escalation to service owners.
• Identify defect trends and partner with development teams to fix the root cause
• Leverage artificial intelligence technologies to improve the impact and efficiency of testing

Qualifications: 

• Bachelor’s degree in Computer Science, Engineering, or related field (or 5 years software engineering experience)
• 8-12 years of software testing experience
• Fintech, Trading or Financial services industry experience
• Experience in leading quality efforts for internet applications
• Physical requirements: operate a computer for at least 8 hours per day; give and receive detailed information through verbal and written communication

For residents of the NY, NY the annual salary range for this role is $180,000 - $200,000 + annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role:  

Forge’s quality engineering team’s charter is to improve product quality. We thrive on holding high standards, obsessing over our customers, and living our values of being bold, humble and accountable.

We are seeking a Staff Quality Engineer with at least 8 years of experience owning and delivering quality for large complex financial trading systems. This role will work on our trading team. We are looking for a senior, technical and customer focused candidate who will also embody Forge values. The ideal candidate thrives in team settings and is motivated by creating success all around them through strong communication, shipping great product experiences, and making data-driven decision

Location: This role requires 2-3 days a week in office in our San Francisco, CA office

Responsibilities: 

• Build comprehensive bottoms up Test Strategies for our platform services organization
• Write tests plans covering various customer use cases – functional, compliance & legal aspects
• Engage is projects from the initiation phase to identify gaps in requirement and failure modes in design
• Be a force multiplier to help developers shift testing left
• Automate tests based on what’s most valuable and high priority and help adopt best practices to improve code quality
• Collaborate with Forge’s product, design, information security and business team members to quickly grasp domain knowledge.
• Develop concise, articulate, and detailed documentation[RP1] [AD2] 
• Participate in scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment.
• Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solution or escalation to service owners.
• Identify defect trends and partner with development teams to fix the root cause
• Leverage artificial intelligence technologies to improve the impact and efficiency of testing

Qualifications: 

• Bachelor’s degree in Computer Science, Engineering, or related field (or 5 years software engineering experience)
• 8-12 years of software testing experience
• Fintech, Trading or Financial services industry experience
• Experience in leading quality efforts for internet applications
• Physical requirements: operate a computer for at least 8 hours per day; give and receive detailed information through verbal and written communication

For residents of the SF, CA the annual salary range for this role is $180,000 - $200,000 + annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role:  

Forge’s quality engineering team’s charter is to improve product quality. We thrive on holding high standards, obsessing over our customers, and living our values of being bold, humble and accountable.

We are seeking a Staff Quality Engineer with at least 8 years of experience owning and delivering quality for large complex financial trading systems. This role will work on our trading team. We are looking for a senior, technical and customer focused candidate who will also embody Forge values. The ideal candidate thrives in team settings and is motivated by creating success all around them through strong communication, shipping great product experiences, and making data-driven decision

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Responsibilities: 

• Build comprehensive bottoms up Test Strategies for our platform services organization
• Write tests plans covering various customer use cases – functional, compliance & legal aspects
• Engage is projects from the initiation phase to identify gaps in requirement and failure modes in design
• Be a force multiplier to help developers shift testing left
• Automate tests based on what’s most valuable and high priority and help adopt best practices to improve code quality
• Collaborate with Forge’s product, design, information security and business team members to quickly grasp domain knowledge.
• Develop concise, articulate, and detailed documentation[RP1] [AD2] 
• Participate in scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment.
• Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solution or escalation to service owners.
• Identify defect trends and partner with development teams to fix the root cause
• Leverage artificial intelligence technologies to improve the impact and efficiency of testing

Qualifications: 

• Bachelor’s degree in Computer Science, Engineering, or related field (or 5 years software engineering experience)
• 8-12 years of software testing experience
• Fintech, Trading or Financial services industry experience
• Experience in leading quality efforts for internet applications
• Physical requirements: operate a computer for at least 8 hours per day; give and receive detailed information through verbal and written communication

For residents of the Denver, CO area, the annual salary range for this role is $155,000 - $175,000 + annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

Forge’s software engineering team is passionate about innovation and building scalable solutions that drive liquidity and growth in the private market. Our teams leverage a broad range of new technologies and are well-versed in delivering high-quality, innovative solutions. We thrive on moving fast, delivering value, and living our values of being bold, humble, and accountable.

We are seeking passionate engineers with at least 8+ years of experience delivering innovative software solutions that are scalable, secure, and easy to maintain. The ideal candidate thrives in team settings, enjoys collaboration and mentoring engineers, and focuses on delivering value and making an impact.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.:

• Design, implement, and maintain web applications with customer domain-specific business logic
• Communicate with stakeholders, including Architects, Tech Leads, Product, and Design teams to deliver customer and business value
• Mentor junior engineers and guide the team on internal/external frameworks, best practices, and new technologies
• Develop concise, detailed, and articulate technical documentation
• Leverage Agile and Lean practices
• Lead a workstream, partner with Product on requirements, define technical requirements, and plan actionable tasks
• Design, build, and maintain automated tests (unit and integration as needed) to ensure high code quality
• Support healthy system operations and ensure high availability

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 8+ years of software engineering experience
• Experience as a technical lead for a product engineering team
• Expertise building APIs with C# and .NET
• Experience with event-driven systems (Kafka, RabbitMQ, or similar)
• Experience with CQRS, Event Sourcing, or similar architectural patterns
• Strong knowledge of SQL / relational databases
• Experience contributing to and interpreting system design
• Proven track record of teamwork and delivery
• Experience in fintech or financial services, including familiarity with regulatory considerations

Preferred Skills (Nice-to-Have)

• Experience with KYC (Know Your Customer) workflows
• Experience with multiple server-side programming languages
• Experience with TDD (Test Driven Development) or DDD (Domain Driven Development)
• Experience with Marten (Event Store DB)
• Experience with CI/CD pipelines and deployment processes
• Experience building and scaling systems to millions of users (text truncated in original)

For residents of Denver, CO the annual salary range for this role is $189,000-$215,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

Forge’s software engineering team is passionate about innovation and building scalable solutions that drive liquidity and growth in the private market. Our teams leverage a broad range of new technologies and are well-versed in delivering high-quality, innovative solutions. We thrive on moving fast, delivering value, and living our values of being bold, humble, and accountable.

We are seeking passionate engineers with at least 8+ years of experience delivering innovative software solutions that are scalable, secure, and easy to maintain. The ideal candidate thrives in team settings, enjoys collaboration and mentoring engineers, and focuses on delivering value and making an impact.

Location: This role requires 2-3 days a week in office in Soho, NY.

Responsibilities:

• Design, implement, and maintain web applications with customer domain-specific business logic
• Communicate with stakeholders, including Architects, Tech Leads, Product, and Design teams to deliver customer and business value
• Mentor junior engineers and guide the team on internal/external frameworks, best practices, and new technologies
• Develop concise, detailed, and articulate technical documentation
• Leverage Agile and Lean practices
• Lead a workstream, partner with Product on requirements, define technical requirements, and plan actionable tasks
• Design, build, and maintain automated tests (unit and integration as needed) to ensure high code quality
• Support healthy system operations and ensure high availability

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 8+ years of software engineering experience
• Experience as a technical lead for a product engineering team
• Expertise building APIs with C# and .NET
• Experience with event-driven systems (Kafka, RabbitMQ, or similar)
• Experience with CQRS, Event Sourcing, or similar architectural patterns
• Strong knowledge of SQL / relational databases
• Experience contributing to and interpreting system design
• Proven track record of teamwork and delivery
• Experience in fintech or financial services, including familiarity with regulatory considerations

Preferred Skills (Nice-to-Have)

• Experience with KYC (Know Your Customer) workflows
• Experience with multiple server-side programming languages
• Experience with TDD (Test Driven Development) or DDD (Domain Driven Development)
• Experience with Marten (Event Store DB)
• Experience with CI/CD pipelines and deployment processes
• Experience building and scaling systems to millions of users (text truncated in original)

For residents of New York, New York the annual salary range for this role is $209,000-$240,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

Forge’s software engineering team is passionate about innovation and building scalable solutions that drive liquidity and growth in the private market. Our teams leverage a broad range of new technologies and are well-versed in delivering high-quality, innovative solutions. We thrive on moving fast, delivering value, and living our values of being bold, humble, and accountable.

We are seeking passionate engineers with at least 8+ years of experience delivering innovative software solutions that are scalable, secure, and easy to maintain. The ideal candidate thrives in team settings, enjoys collaboration and mentoring engineers, and focuses on delivering value and making an impact.

Location: This role requires 2-3 days a week in office in San Francisco, CA.

Responsibilities:

• Design, implement, and maintain web applications with customer domain-specific business logic
• Communicate with stakeholders, including Architects, Tech Leads, Product, and Design teams to deliver customer and business value
• Mentor junior engineers and guide the team on internal/external frameworks, best practices, and new technologies
• Develop concise, detailed, and articulate technical documentation
• Leverage Agile and Lean practices
• Lead a workstream, partner with Product on requirements, define technical requirements, and plan actionable tasks
• Design, build, and maintain automated tests (unit and integration as needed) to ensure high code quality
• Support healthy system operations and ensure high availability

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 8+ years of software engineering experience
• Experience as a technical lead for a product engineering team
• Expertise building APIs with C# and .NET
• Experience with event-driven systems (Kafka, RabbitMQ, or similar)
• Experience with CQRS, Event Sourcing, or similar architectural patterns
• Strong knowledge of SQL / relational databases
• Experience contributing to and interpreting system design
• Proven track record of teamwork and delivery
• Experience in fintech or financial services, including familiarity with regulatory considerations

Preferred Skills (Nice-to-Have)

• Experience with KYC (Know Your Customer) workflows
• Experience with multiple server-side programming languages
• Experience with TDD (Test Driven Development) or DDD (Domain Driven Development)
• Experience with Marten (Event Store DB)
• Experience with CI/CD pipelines and deployment processes
• Experience building and scaling systems to millions of users (text truncated in original)

For residents of San Francisco, CA the annual salary range for this role is $209,000-$240,000 annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

About the Role

Gusto is looking for a Paid Social Marketing Lead to own our paid social program end-to-end, from brand awareness through conversion, across social channels such as Meta, LinkedIn, Reddit, and TikTok. This is a high-visibility, high-impact role at the intersection of performance marketing, creative strategy, and AI-powered workflow design. You will serve as the strategic lead for paid acquisition across paid social and adjacent channels, setting the framework for how paid media operates within Gusto's demand generation engine. You'll have full strategic and creative latitude over one of Gusto's most important acquisition channels, with direct influence on pipeline and revenue. If you're a full-funnel paid social operator who thinks in systems, holds creative and data rigor in equal measure, and uses AI as a genuine daily tool, we want to meet you.

About the Team

As a member of Gusto’s Demand Generation team, you will be embedded specifically within Paid Acquisition, a focused group responsible for driving awareness and pipeline through paid media. This team operates with high autonomy, a bias for experimentation, and a culture of cross-functional partnership. We hold ourselves to a high standard, move fast, and genuinely believe that being AI-native is part of what it means to do this job well today.

Here's what you'll do day-to-day:

• Own paid social strategy and execution across Meta, LinkedIn, Reddit, Quora, and TikTok, driving full-funnel campaigns from brand awareness through retargeting and conversion, with accountability to pipeline and revenue targets.
• Manage significant, multi-million dollar budgets with rigor, including campaign pacing, forecasting, budget-vs-actuals analysis, and making the case for paid social investment in imperfect attribution environments.
• Define and socialize Gusto's paid acquisition measurement framework, including attribution philosophy and budget allocation principles, establishing this as the standard for the broader marketing team.
• Lead creative strategy and testing at scale: briefing creative studios and agencies, structuring meaningful experiments, interpreting complex data sets to drive actionable insights, and building a clear learning roadmap.
• Act as Gusto's internal subject matter expert on paid social and AI-powered marketing workflows, developing playbooks and frameworks adopted across the marketing org.
• Partner with Web Marketing to align on landing page strategy, message match, and post-click conversion, because paid social performance doesn't end at the click.
• Manage agencies and contractors, and an IC by setting clear expectations, reviewing quality, and holding partners accountable to results.
• Use AI tools as a consistent, habitual part of your workflow: generating campaign briefs, developing copy variants, accelerating audience research, and building reusable systems that raise the bar for the whole team.
• Collaborate cross-functionally with Integrated Marketing, Communications, and Web to align paid social with integrated campaigns, product launches, and earned media moments, and bring performance data back upstream to influence creative production and asset strategy.

Here's what we're looking for:

• 12+ years of paid social experience or equivalent at a B2B SaaS, performance marketing agency, or high-growth consumer organization.
• Full-funnel ownership across two or more major paid social platforms (Meta, LinkedIn, Reddit, Quora, TikTok) with significant budget responsibility and a track record of driving measurable pipeline impact.
• Demonstrated experience managing external agencies and/or contractors, setting expectations, measuring performance, and holding partners to a high bar.
• Strong creative strategy and testing instincts: you know how to structure a test, distinguish a learning from a result, and translate performance data into creative direction.
• AI-fluent in practice, not just in theory; you use AI tools consistently in your day-to-day workflow to accelerate briefs, copy, and analysis, and have a track record of implementing AI-driven efficiencies for your team.
• Excellent cross-functional collaborator who can translate integrated briefs into paid social strategy, advocate for what the channel needs, and work effectively alongside brand, web, and comms partners.
• You are analytical and data-driven, with a clear point of view on attribution in imperfect measurement environments and comfort communicating paid social's contribution to business outcomes.

Compensation

Our cash compensation amount for this role is $151,020/yr to $180,000/yr in Denver, Phoenix/Scottsdale, Las Vegas, Chicago, and Atlanta, and $177,550/yr to $210,000/yr for San Francisco & New York. The cash compensation range for Toronto is (CAD) $134,285 - $158,000. Final offer amounts are determined by multiple factors including candidate location, experience and expertise, and may vary from the amounts listed above.

The Opportunity

Gusto Embedded Payroll (GEP) is one of Gusto's highest-growth bets — a platform business that enables software companies to offer Gusto-powered payroll directly within their own products. We're looking for a Head of Partner Growth to lead the team responsible for making our embedded partners successful: driving go-to-market execution, growing partner revenue, and building the operational and strategic frameworks that will scale this business toward $100M+.

This is a player-coach leadership role. You'll manage a cross-functional team spanning Partner Success Management (PSM) and Partner enablement— while also staying deeply hands-on with our most strategic partner relationships. You'll own the partner growth playbook end-to-end: from GTM planning and launch sequencing through ongoing optimization, escalation management, and executive relationship development.

Gusto's partnerships organization focuses on evaluating and executing strategic partnerships in new categories. Gusto Embedded Payroll allows us to bring our people platform to thousands more businesses than those we serve directly and will play a key role in Gusto's growth.

What It's Like to Work in This Role

Lead & Develop

• Build, lead, and develop a high-performing team of Partner Success Managers and Partner Enablement
• Set the operational rhythm for the partner growth function — including planning cadences, escalation workflows, and performance management
• Coach team members on partner strategy, executive communication, and cross-functional navigation
• Drive Enablement with the ideation, creation, and execution of enablement frameworks and materials.
• Drive AI fluency across the team — embedding AI tools and workflows into day-to-day partner operations, GTM planning, and internal knowledge management to accelerate output and decision quality

Strategize & Plan

• Own the partner growth strategy across the GEP portfolio, including partner segmentation, prioritization, and resource allocation
• Develop and maintain per-partner operating plans with clear success metrics, in collaboration with Product, Engineering, Marketing, and Sales Enablement
• Build repeatable GTM playbooks — covering co-marketing motions, sales enablement, content roadmaps, and launch sequencing — tailored to each partner's distribution model and ICP
• Translate portfolio-level data (revenue, attach rates, funnel performance) into strategic narratives for leadership

Operate & Execute

• Drive success for our partners and their end customers through adoption, activation, and retention of Gusto-powered embedded products
• Own the full marketing funnel and sales motion with partners — from top-of-funnel demand generation through conversion, onboarding, and expansion
• Manage complex, high-stakes partner relationships directly — including contract negotiations, executive escalations, and cross-functional alignment on roadmap priorities
• Lead partner incident response and escalation management with structured, cross-functional workflows

Build for Scale

• Create and expand the feedback loop between partners, their end users, and Gusto's internal product, marketing, engineering, and operations teams
• Design frameworks, templates, and processes that enable the team to manage a growing partner portfolio without linear headcount growth
• Identify and implement AI-powered workflows and tools that improve team efficiency, partner reporting, and knowledge management

What We're Looking For

• 12-15 years of experience, with 8+ years in a people management role and 7+ years in partner-facing or channel-facing roles
• Partner-side perspective: Has operated on the partner or channel side of the table — understands how partners evaluate, prioritize, and activate embedded or referral relationships
• Farmer mentality: Wired to grow and deepen existing partner relationships through trust-building, strategic account planning, and proactive expansion — not just hunting new deals
• Methodical operator: Builds repeatable playbooks, escalation frameworks, and operational rhythms rather than relying on one-off heroics. Strong systems thinker
• GTM playbook experience: Hands-on experience building go-to-market plans from scratch — including co-marketing, keyword strategies, content roadmaps, and launch sequencing
• Full-funnel fluency: Understands the complete marketing and sales journey from demand gen through conversion, activation, and retention. Can diagnose where a partner motion is leaking value and prescribe the right intervention
• AI fluency: Actively uses AI tools (e.g., LLMs, automation platforms) to accelerate workflows, improve decision quality, and build team capability. Comfortable leading an AI adoption agenda within a team
• Executive communicator: Strong ghostwriter and strategic communicator who can represent the partnership function credibly with C-suite stakeholders — both internally and at partner organizations
• Strong sense of ownership and resilience: Thrives in ambiguity, takes initiative, and drives outcomes without waiting for permission
• Exceptional written and verbal communication: Can shift register fluently between partner-facing emails, internal Slack, leadership documents, and board-level narratives

Strong Nice-to-Haves

• Experience with embedded or platform business models (APIs, developer tools, B2B2B)
• Knowledge of payroll, HR tech, or fintech software ecosystems
• Experience managing partner P&Ls, cost-to-manage models, or portfolio-level financial analysis
• "Gets" the building-mode opportunity — has scaled a partner function from early stage, not just inherited a mature program

Our cash compensation amount for this role is targeted at:
$230,215 - $270,500 in San Francisco, CA; New York, NY 
$195,745 - $230,000 in Denver, CO;  Phoenix, AZ; Atlanta, GA; Chicago, IL; Las Vegas, NV

If you are outside of the geographic areas above, your application will not be considered at this time.

Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

The Role:  

The KYC/AML Senior Onboarding Specialist is responsible for ensuring compliance with regulatory requirements by conducting comprehensive due diligence and onboarding processes for new and existing clients. This role involves verifying customer identities, assessing potential risks, and ensuring adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) policies. The ideal candidate will have a strong understanding of regulatory requirements, exceptional attention to detail, and a commitment to maintaining the integrity of the organization’s compliance framework.

Location: This role requires 2-3 days a week in office in Soho, NY.

Responsibilities:

Customer Onboarding & Due Diligence

• Conduct thorough KYC checks during the onboarding process, including verifying customer identification documents and information in line with regulatory requirements.
• Perform risk assessments to classify clients into appropriate risk categories (low, medium, or high).
• Identify and escalate potential red flags, including Politically Exposed Persons (PEPs) or individuals on sanctions lists.
• Ensure all customer profiles are accurately maintained in the system and comply with company standards

Compliance & Risk Monitoring

• Stay up-to-date with AML/KYC regulations and industry best practices to ensure compliance.
• Assist in implementing internal policies, processes, and procedures to prevent financial crime.
• Conduct ongoing monitoring of client accounts to detect unusual or suspicious activity.
• Collaborate with Compliance, Risk, and Legal teams to manage escalations and resolve complex cases.

Documentation & Reporting

• Maintain accurate records of all onboarding activities and supporting documents.
• Prepare detailed reports for audits, regulatory reviews, and senior management.

Team Collaboration

• Liaise with internal stakeholders, such as Sales, Legal, and Operations teams, to ensure smooth onboarding of clients.
• Provide training and support to team members on KYC/AML policies and procedures.

Qualifications:

• Bachelor’s degree in finance, law, business administration, or a related field.
• 5+ years of experience in a KYC/AML onboarding role, preferably in banking, fintech, or financial services.
• In-depth knowledge of KYC/AML regulations, including local and international standards (e.g., FATF, OFAC, FinCEN).
• Strong analytical and investigative skills, with attention to detail.
• Excellent written and verbal communication skills for client interaction and reporting.
• Ability to manage multiple tasks and meet strict deadlines in a fast-paced environment.
• Series 7 required 
• Series 24 required within first 90 days, certification in AML or compliance (e.g., CAMS, ICA, or similar) is a strong advantage.

Preferred Qualifications

• Experience with ticketing solutions like Zendesk.
• Familiarity with tools and platforms for identity verification, PEP screening, and transaction monitoring.

For residents of New York, NY the annual salary range for this role is $100,000 - $110,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role:  

The KYC/AML Senior Onboarding Specialist is responsible for ensuring compliance with regulatory requirements by conducting comprehensive due diligence and onboarding processes for new and existing clients. This role involves verifying customer identities, assessing potential risks, and ensuring adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) policies. The ideal candidate will have a strong understanding of regulatory requirements, exceptional attention to detail, and a commitment to maintaining the integrity of the organization’s compliance framework.

Location: This role requires 2-3 days a week in office in San Francisco, CA.

Responsibilities:

Customer Onboarding & Due Diligence

• Conduct thorough KYC checks during the onboarding process, including verifying customer identification documents and information in line with regulatory requirements.
• Perform risk assessments to classify clients into appropriate risk categories (low, medium, or high).
• Identify and escalate potential red flags, including Politically Exposed Persons (PEPs) or individuals on sanctions lists.
• Ensure all customer profiles are accurately maintained in the system and comply with company standards

Compliance & Risk Monitoring

• Stay up-to-date with AML/KYC regulations and industry best practices to ensure compliance.
• Assist in implementing internal policies, processes, and procedures to prevent financial crime.
• Conduct ongoing monitoring of client accounts to detect unusual or suspicious activity.
• Collaborate with Compliance, Risk, and Legal teams to manage escalations and resolve complex cases.

Documentation & Reporting

• Maintain accurate records of all onboarding activities and supporting documents.
• Prepare detailed reports for audits, regulatory reviews, and senior management.

Team Collaboration

• Liaise with internal stakeholders, such as Sales, Legal, and Operations teams, to ensure smooth onboarding of clients.
• Provide training and support to team members on KYC/AML policies and procedures.

Qualifications:

• Bachelor’s degree in finance, law, business administration, or a related field.
• 5+ years of experience in a KYC/AML onboarding role, preferably in banking, fintech, or financial services.
• In-depth knowledge of KYC/AML regulations, including local and international standards (e.g., FATF, OFAC, FinCEN).
• Strong analytical and investigative skills, with attention to detail.
• Excellent written and verbal communication skills for client interaction and reporting.
• Ability to manage multiple tasks and meet strict deadlines in a fast-paced environment.
• Series 7 required 
• Series 24 required within first 90 days, certification in AML or compliance (e.g., CAMS, ICA, or similar) is a strong advantage.

Preferred Qualifications

• Experience with ticketing solutions like Zendesk.
• Familiarity with tools and platforms for identity verification, PEP screening, and transaction monitoring.

For residents of San Francisco, CA the annual salary range for this role is $100,000 - $110,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role:  

The KYC/AML Senior Onboarding Specialist is responsible for ensuring compliance with regulatory requirements by conducting comprehensive due diligence and onboarding processes for new and existing clients. This role involves verifying customer identities, assessing potential risks, and ensuring adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) policies. The ideal candidate will have a strong understanding of regulatory requirements, exceptional attention to detail, and a commitment to maintaining the integrity of the organization’s compliance framework.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Responsibilities:

Customer Onboarding & Due Diligence

• Conduct thorough KYC checks during the onboarding process, including verifying customer identification documents and information in line with regulatory requirements.
• Perform risk assessments to classify clients into appropriate risk categories (low, medium, or high).
• Identify and escalate potential red flags, including Politically Exposed Persons (PEPs) or individuals on sanctions lists.
• Ensure all customer profiles are accurately maintained in the system and comply with company standards

Compliance & Risk Monitoring

• Stay up-to-date with AML/KYC regulations and industry best practices to ensure compliance.
• Assist in implementing internal policies, processes, and procedures to prevent financial crime.
• Conduct ongoing monitoring of client accounts to detect unusual or suspicious activity.
• Collaborate with Compliance, Risk, and Legal teams to manage escalations and resolve complex cases.

Documentation & Reporting

• Maintain accurate records of all onboarding activities and supporting documents.
• Prepare detailed reports for audits, regulatory reviews, and senior management.

Team Collaboration

• Liaise with internal stakeholders, such as Sales, Legal, and Operations teams, to ensure smooth onboarding of clients.
• Provide training and support to team members on KYC/AML policies and procedures.

Qualifications:

• Bachelor’s degree in finance, law, business administration, or a related field.
• 5+ years of experience in a KYC/AML onboarding role, preferably in banking, fintech, or financial services.
• In-depth knowledge of KYC/AML regulations, including local and international standards (e.g., FATF, OFAC, FinCEN).
• Strong analytical and investigative skills, with attention to detail.
• Excellent written and verbal communication skills for client interaction and reporting.
• Ability to manage multiple tasks and meet strict deadlines in a fast-paced environment.
• Series 7 required 
• Series 24 required within first 90 days, certification in AML or compliance (e.g., CAMS, ICA, or similar) is a strong advantage.

Preferred Qualifications

• Experience with ticketing solutions like Zendesk.
• Familiarity with tools and platforms for identity verification, PEP screening, and transaction monitoring.

For residents of Denver, Colorado the annual salary range for this role is $95,000 - $100,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role

Forge Quality Engineering team’s charter is to improve product quality. We thrive on maintaining high standards, obsessing over our customers, and living our values of being bold, humble, and accountable.

We are seeking a Staff Quality Engineer owning and delivering quality for large, complex financial trading systems. This role will be part of our Platform Services team.

Location: This role requires 2-3 days a week in office in Soho, NY

Responsibilities

• Build comprehensive, bottom-up test strategies for the Platform Services organization
• Write test plans covering various customer use cases, including functional, compliance, and legal aspects
• Engage in projects from the initiation phase to identify requirement gaps and design failure modes
• Act as a force multiplier to help developers shift testing left
• Automate tests based on priority and business value
• Help adopt best practices to improve code quality
• Collaborate with product, design, information security, and business teams to quickly grasp domain knowledge
• Develop concise, clear, and detailed documentation
• Participate in scope definition, requirements analysis, functional and technical test design, and gap analysis
• Provide technical expertise in diagnosing and resolving issues, including determining workarounds or escalating to service owners
• Identify defect trends and partner with development teams to address root causes
• Leverage AI technologies to improve the effectiveness and efficiency of testing

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
• 8–12 years of software testing experience
• Experience in fintech, trading, or financial services
• Experience leading quality efforts for internet applications
• Expertise in test automation (UI, API, or other layers)
• Experience enhancing test automation frameworks such as Playwright, Cypress, Selenium, K6, etc.

Qualifications

• Experience in end-to-end (E2E) automation, contract testing, API automation, and load/performance testing
• Experience with CI/CD pipelines
• Experience mentoring other quality engineers
• Proven track record of teamwork and delivery
• Experience at high-growth, venture-backed startups
• Experience with TypeScript and Node.js (strong plus)

For residents of the New York, NY area, the annual salary range for this role is $169,000 - $200,000 + annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role

Forge Quality Engineering team’s charter is to improve product quality. We thrive on maintaining high standards, obsessing over our customers, and living our values of being bold, humble, and accountable.

We are seeking a Staff Quality Engineer owning and delivering quality for large, complex financial trading systems. This role will be part of our Platform Services team.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Responsibilities

• Build comprehensive, bottom-up test strategies for the Platform Services organization
• Write test plans covering various customer use cases, including functional, compliance, and legal aspects
• Engage in projects from the initiation phase to identify requirement gaps and design failure modes
• Act as a force multiplier to help developers shift testing left
• Automate tests based on priority and business value
• Help adopt best practices to improve code quality
• Collaborate with product, design, information security, and business teams to quickly grasp domain knowledge
• Develop concise, clear, and detailed documentation
• Participate in scope definition, requirements analysis, functional and technical test design, and gap analysis
• Provide technical expertise in diagnosing and resolving issues, including determining workarounds or escalating to service owners
• Identify defect trends and partner with development teams to address root causes
• Leverage AI technologies to improve the effectiveness and efficiency of testing

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
• 8–12 years of software testing experience
• Experience in fintech, trading, or financial services
• Experience leading quality efforts for internet applications
• Expertise in test automation (UI, API, or other layers)
• Experience enhancing test automation frameworks such as Playwright, Cypress, Selenium, K6, etc.

Qualifications

• Experience in end-to-end (E2E) automation, contract testing, API automation, and load/performance testing
• Experience with CI/CD pipelines
• Experience mentoring other quality engineers
• Proven track record of teamwork and delivery
• Experience at high-growth, venture-backed startups
• Experience with TypeScript and Node.js (strong plus)

For residents of the Denver, CO the annual salary range for this role is $155,000 - $175,000 + annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

We are seeking a Senior Technical Product Manager to own and evolve core platform and API capabilities that underpin our products and partner integrations. This role sits at the intersection of engineering, platform stakeholders, and downstream product teams, with primary responsibility for defining platform requirements, shaping API strategy, and ensuring our APIs scale reliably as usage and consumer demand grow. The ideal candidate is deeply technical, API‑literate, and comfortable working hands‑on with engineers to define roadmaps, requirements, and operating metrics. They understand how APIs are designed, documented, consumed, and governed, and they can translate diverse consumer needs into a coherent, prioritized platform strategy.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Responsibilities:

Platform & API Product Leadership

• Own the product vision and roadmap for core platform APIs and services, ensuring alignment with company strategy, engineering capacity, and partner needs.
• Define and evolve API strategies that support current consumers while anticipating future scale, growth, and extensibility.
• Lead quarterly and multi-year roadmap planning, balancing reliability, performance, developer experience, and delivery velocity.

API Requirements & Documentation

• Define clear, testable API product requirements in partnership with engineering, including:
  • Functional behavior
  • Performance expectations
  • Backward compatibility standards
• Ensure API documentation is accurate, complete, and usable for both internal and external consumers.
• Participate in API design reviews, contributing to:
  • Endpoint design
  • Naming conventions
  • Data contracts

Reliability, Scale & Metrics

• Partner with engineering to define and track:
  • SLAs (Service Level Agreements)
  • SLOs (Service Level Objectives)
  • Operational KPIs
• Forecast and monitor API consumer growth, including:
  • Call volumes
  • Usage patterns (MoM, QoQ)
• Identify scaling risks early and drive proactive product decisions.

Stakeholder & Consumer Enablement

• Serve as the primary product interface for API consumers:
  • Internal product teams
  • Partners
  • External integrators
• Gather and prioritize consumer needs based on real usage patterns.
• Clearly communicate platform decisions, tradeoffs, and roadmap updates to both technical and non-technical stakeholders.

Technical Execution & Collaboration

• Partner closely with engineering, grounding decisions in:
  • System design
  • Data models
  • Technical constraints
• Actively engage with APIs using tools like Postman or curl to:
  • Validate functionality
  • Support troubleshooting
  • Improve user experience
• Contribute to domain modeling, including:
  • Entity relationships
  • Data ownership boundaries

Qualifications:

• 6+ years of product management experience, with strong ownership of technical platform or API-driven products
• Proven experience managing API roadmaps in production environments
• Hands-on experience with:
  • API requirements definition
  • Documentation review
  • API design tradeoffs
• Experience defining and operationalizing SLAs, SLOs, and reliability metrics
• Ability to forecast and manage API usage growth and scaling considerations
• Experience working with diverse API consumer personas and prioritizing competing needs
• Familiarity with API tools (e.g., Postman, curl)
• Strong understanding of:
  • Domain modeling
  • Entity relationships
  • Data contracts
• Excellent written and verbal communication skills

Preferred Skills (Nice-to-Have)

• Experience with regulated platforms (e.g., fintech, financial services, data-sensitive systems)
• Experience working with:
• • • Platform infrastructure
    • Identity and security systems
    • Data services teams

For residents of Denver, CO the annual salary range for this role is $135,000-$165,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

The role of the Agile Program Manager is an exciting opportunity for an experienced Program Manager to help lead critical Development initiatives and work closely with agile delivery teams. These initiatives will support the rapid growth of Forge through the successful delivery of new products and product enhancements. This role will work closely with many cross-functional delivery teams and other supporting functions to coordinate work efforts through a lean/agile process.

The Program Manager will be responsible owning the planning, reporting, and rollout of a portfolio of related projects while engaging with the team on day-to-day agile ceremonies aswell as quarterly planning.The effective candidate will have a proven track record of successfully delivering technology projects in a fast-paced company. Additionally, the candidate will have a firm understanding of lean and agile project management principles and techniques.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Responsibilities:

• Facilitate Agile Ceremonies, lead teams through quarterly planning.
• Develop and manage end-to-end plans and ensure we deliver on our quarterly
• objectives.
• Manage cross-functional programs in a matrix organization.
• Actively identify risks, inefficiencies, and resolve cross-team issues.
• Provide day-to-day coordination and quality assurance for projects and tasks.
• Define and own metrics and key performance indicators.
• Communicate delivery progress to stakeholders.
• Collaborate closely with a wide range of teams and functions across Forge.

Qualifications:

• 5+ years of work experience in technical project or program environments
• Bachelor’s degree in a technical discipline
• Experience in Project Management, Technical Program Management, or Agile Program Management
• Proven ability to collaborate cross-functionally, prioritize needs, and build strong working relationships
• Track record of holding teams and individuals accountable to deliverables
• Skilled in project planning, forecasting, and progress tracking
• Systematic and analytical problem-solving ability
• Strong communication skills with a strong sense of ownership and drive

Preferred Skills (Nice-to-Have)

• Fintech, financial services, or regulated industry experience
• Experience working with Jira and Confluence
• Report and dashboard building

For residents of Denver, CO the annual salary range for this role is $126,000-$150,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

The role of the Agile Program Manager is an exciting opportunity for an experienced Program Manager to help lead critical Development initiatives and work closely with agile delivery teams. These initiatives will support the rapid growth of Forge through the successful delivery of new products and product enhancements. This role will work closely with many cross-functional delivery teams and other supporting functions to coordinate work efforts through a lean/agile process.

The Program Manager will be responsible owning the planning, reporting, and rollout of a portfolio of related projects while engaging with the team on day-to-day agile ceremonies aswell as quarterly planning.The effective candidate will have a proven track record of successfully delivering technology projects in a fast-paced company. Additionally, the candidate will have a firm understanding of lean and agile project management principles and techniques.

Location: This role requires 2-3 days a week in office in Soho, NY.

Responsibilities:

• Facilitate Agile Ceremonies, lead teams through quarterly planning.
• Develop and manage end-to-end plans and ensure we deliver on our quarterly
• objectives.
• Manage cross-functional programs in a matrix organization.
• Actively identify risks, inefficiencies, and resolve cross-team issues.
• Provide day-to-day coordination and quality assurance for projects and tasks.
• Define and own metrics and key performance indicators.
• Communicate delivery progress to stakeholders.
• Collaborate closely with a wide range of teams and functions across Forge.

Qualifications:

• 5+ years of work experience in technical project or program environments
• Bachelor’s degree in a technical discipline
• Experience in Project Management, Technical Program Management, or Agile Program Management
• Proven ability to collaborate cross-functionally, prioritize needs, and build strong working relationships
• Track record of holding teams and individuals accountable to deliverables
• Skilled in project planning, forecasting, and progress tracking
• Systematic and analytical problem-solving ability
• Strong communication skills with a strong sense of ownership and drive

Preferred Skills (Nice-to-Have)

• Fintech, financial services, or regulated industry experience
• Experience working with Jira and Confluence
• Report and dashboard building

For residents of New York, New York the annual salary range for this role is $140,000-$165,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

The role of the Agile Program Manager is an exciting opportunity for an experienced Program Manager to help lead critical Development initiatives and work closely with agile delivery teams. These initiatives will support the rapid growth of Forge through the successful delivery of new products and product enhancements. This role will work closely with many cross-functional delivery teams and other supporting functions to coordinate work efforts through a lean/agile process.

The Program Manager will be responsible owning the planning, reporting, and rollout of a portfolio of related projects while engaging with the team on day-to-day agile ceremonies aswell as quarterly planning.The effective candidate will have a proven track record of successfully delivering technology projects in a fast-paced company. Additionally, the candidate will have a firm understanding of lean and agile project management principles and techniques.

Location: This role requires 2-3 days a week in office in San Francisco, CA.

Responsibilities:

• Facilitate Agile Ceremonies, lead teams through quarterly planning.
• Develop and manage end-to-end plans and ensure we deliver on our quarterly
• objectives.
• Manage cross-functional programs in a matrix organization.
• Actively identify risks, inefficiencies, and resolve cross-team issues.
• Provide day-to-day coordination and quality assurance for projects and tasks.
• Define and own metrics and key performance indicators.
• Communicate delivery progress to stakeholders.
• Collaborate closely with a wide range of teams and functions across Forge.

Qualifications:

• 5+ years of work experience in technical project or program environments
• Bachelor’s degree in a technical discipline
• Experience in Project Management, Technical Program Management, or Agile Program Management
• Proven ability to collaborate cross-functionally, prioritize needs, and build strong working relationships
• Track record of holding teams and individuals accountable to deliverables
• Skilled in project planning, forecasting, and progress tracking
• Systematic and analytical problem-solving ability
• Strong communication skills with a strong sense of ownership and drive

Preferred Skills (Nice-to-Have)

• Fintech, financial services, or regulated industry experience
• Experience working with Jira and Confluence
• Report and dashboard building

For residents of San Francisco, CA the annual salary range for this role is $140,000-$165,000 annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

As a Business Systems Analyst / Administrator on the Business Systems and Insights team, you’ll serve as the bridge between business operations and technology. You’ll analyze, configure, and maintain our core systems to drive efficiency, support financial workflows, and deliver strategic solutions.

Location: This role requires 2-3 days a week in office in San Francisco, CA.

Responsibilities:
• Gather, analyze, and document business requirements from stakeholders across finance, operations, and product teams. 
• Translate business needs into functional specifications, system workflows, and configuration design. 
• Configure, administer, and maintain enterprise systems (e.g., ERP, accounting, CRM, back-office tools). 
• Lead system upgrades, new implementations, and integration projects; manage vendor relationships. 
• Develop and execute test plans, including user acceptance testing (UAT), to validate system changes. 
• Train end users, create documentation (user guides, SOPs), and provide post-implementation support. 
• Monitor system performance, perform root cause analysis for issues, and proactively recommend process improvements. 
• Ensure compliance with regulatory and internal controls relating to financial systems.

Qualifications:
• Bachelor’s degree in Business, Information Systems, Finance, or a related field. 
• 3–6 years of experience in a business systems analyst or systems administrator role within financial services, fintech, or accounting systems.
• Strong understanding of financial operations, accounting principles, and regulatory requirements. 
• Proficiency with system configuration, user management, and role-based permissions.
• Hands-on experience with system testing, UAT, and issue resolution.
• Excellent communication skills — able to translate technical concepts to non-technical stakeholders and vice versa. 
• Analytical mindset with strong problem-solving and process-improvement skills.

Preferred Skills (Nice-to-Have)
• Experience administering SaaS platforms (e.g., Zendesk, Hubspot) 
• Experience working in a high-growth or startup environment.
• Prior exposure to financial reporting, accounting automations, or transactional systems.

For residents of San Francisco, CA the annual salary range for this role is $122,000 - $150,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

As a Business Systems Analyst / Administrator on the Business Systems and Insights team, you’ll serve as the bridge between business operations and technology. You’ll analyze, configure, and maintain our core systems to drive efficiency, support financial workflows, and deliver strategic solutions.

Location: This role requires 2-3 days a week in office in Soho, NY.

Responsibilities:
• Gather, analyze, and document business requirements from stakeholders across finance, operations, and product teams. 
• Translate business needs into functional specifications, system workflows, and configuration design. 
• Configure, administer, and maintain enterprise systems (e.g., ERP, accounting, CRM, back-office tools). 
• Lead system upgrades, new implementations, and integration projects; manage vendor relationships. 
• Develop and execute test plans, including user acceptance testing (UAT), to validate system changes. 
• Train end users, create documentation (user guides, SOPs), and provide post-implementation support. 
• Monitor system performance, perform root cause analysis for issues, and proactively recommend process improvements. 
• Ensure compliance with regulatory and internal controls relating to financial systems.

Qualifications:
• Bachelor’s degree in Business, Information Systems, Finance, or a related field. 
• 3–6 years of experience in a business systems analyst or systems administrator role within financial services, fintech, or accounting systems.
• Strong understanding of financial operations, accounting principles, and regulatory requirements. 
• Proficiency with system configuration, user management, and role-based permissions.
• Hands-on experience with system testing, UAT, and issue resolution.
• Excellent communication skills — able to translate technical concepts to non-technical stakeholders and vice versa. 
• Analytical mindset with strong problem-solving and process-improvement skills.

Preferred Skills (Nice-to-Have)
• Experience administering SaaS platforms (e.g., Zendesk, Hubspot) 
• Experience working in a high-growth or startup environment.
• Prior exposure to financial reporting, accounting automations, or transactional systems.

For residents of New York, New York the annual salary range for this role is $122,000 - $150,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

As a Business Systems Analyst / Administrator on the Business Systems and Insights team, you’ll serve as the bridge between business operations and technology. You’ll analyze, configure, and maintain our core systems to drive efficiency, support financial workflows, and deliver strategic solutions.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Responsibilities:
• Gather, analyze, and document business requirements from stakeholders across finance, operations, and product teams. 
• Translate business needs into functional specifications, system workflows, and configuration design. 
• Configure, administer, and maintain enterprise systems (e.g., ERP, accounting, CRM, back-office tools). 
• Lead system upgrades, new implementations, and integration projects; manage vendor relationships. 
• Develop and execute test plans, including user acceptance testing (UAT), to validate system changes. 
• Train end users, create documentation (user guides, SOPs), and provide post-implementation support. 
• Monitor system performance, perform root cause analysis for issues, and proactively recommend process improvements. 
• Ensure compliance with regulatory and internal controls relating to financial systems.

Qualifications:
• Bachelor’s degree in Business, Information Systems, Finance, or a related field. 
• 3–6 years of experience in a business systems analyst or systems administrator role within financial services, fintech, or accounting systems.
• Strong understanding of financial operations, accounting principles, and regulatory requirements. 
• Proficiency with system configuration, user management, and role-based permissions.
• Hands-on experience with system testing, UAT, and issue resolution.
• Excellent communication skills — able to translate technical concepts to non-technical stakeholders and vice versa. 
• Analytical mindset with strong problem-solving and process-improvement skills.

Preferred Skills (Nice-to-Have)
• Experience administering SaaS platforms (e.g., Zendesk, Hubspot) 
• Experience working in a high-growth or startup environment.
• Prior exposure to financial reporting, accounting automations, or transactional systems.

For residents of Denver, CO the annual salary range for this role is $110,000 - $140,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role:  

A critical role on a central team at Forge, the Fund Administration Operations Analyst’s primary function would be to support all areas of Fund Administration on the Forge platform, taking holistic ownership of the fund lifecycle process.

Success in this role would require being adaptable to an evolving workplace, eager and willing to learn and determined to add value through high-quality work and thoughtful insights.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Responsibilities:

• Develop a thorough understanding of workflows and existing processes to identify areas of improvement
• Work cross-functionally with Forge’s internal teams, including Marketplace Operations, Sales, Legal, Compliance and Product.
• Gain a deep knowledge of the operational needs and high-level objectives of each project.
• Conduct detailed analysis and valuation of secondary market securities.
• Execute liquidity distributions, ensuring accurate allocation and client satisfaction.
• Support tax reporting processes to ensure compliance with applicable deadlines.
• Perform data validation and quality checks on financial inputs to ensure accuracy; supporting integrity across reporting systems.
• Respond to client inquiries including trade, tax, reporting, and valuations.
• Maintain comprehensive, up-to-date internal documentation.
• Ability to identify key areas where there is opportunity to automate or improve workflows.

Requirements:

• 1-2 years of prior experience in a professional setting - operations, consulting, finance, accounting, fund management and/or law experience is ideal
• Superior critical thinking skills and demonstrated success working in an entrepreneurial environment is ideal.
• Excellent attention to detail and verbal/written communication skills.
• Comfort performing in fast, high-pressure situations
• Desire to create efficient, scalable and efficient process workflows from scratch
• Comfortable approaching issues at both a detailed and high level

For residents of Denver, Colorado the annual salary range for this role is $65,000 - $75,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

As a Senior Data Engineer focused on data engineering, you will play a key role in delivering a high-quality data platform responsible for maintaining and delivering Forge data to internal and external clients. You will implement new features, maintain existing functionality, and perform code reviews, unit testing, and production deployments using Agile methodologies. You will collaborate closely with Product, Design, and Engineering teams to ensure requirements are well defined and delivered in a timely manner.

Location: This role requires 2-3 days a week in office in San Francisco, CA.

Responsibilities

• Collaborate with cross-functional teams to understand requirements and deliver high-quality software solutions
• Implement software solutions in line with provided estimates and requirements
• Stay current with the latest trends and technologies in data engineering and advocate for appropriate adoption

Qualifications

• 3–5+ years of development experience using object-oriented languages such as TypeScript, C#, or Java
• Experience with scripting languages such as Python for data-related tasks
• Familiarity with modern data architectures (e.g., Medallion Architecture, data lakes)
• Experience in Private Markets or Financial Services, specifically working with financial market data
• Proven experience setting up CI/CD pipelines, managing data orchestration, application deployments, and ensuring code quality
• Strong project management skills, with the ability to take features from planning through deployment, including hands-on backend and frontend development
• Proficiency in databases such as PostgreSQL and strong SQL skills
• Experience with cloud platforms such as AWS (or equivalent like Azure or GCP)
• Extensive experience with version control systems such as Git and platforms like GitHub
• Familiarity with Agile project management tools such as JIRA or similar tools

Preferred Qualifications

• Experience migrating systems from legacy architectures to modern tech stacks
• Knowledge of real-time data processing and event-driven architectures using technologies such as WebSockets or Kafka
• Experience leading offshore and nearshore engineering teams
• Experience using large language models and agentic workflows

For residents of San Francisco, CA the annual salary range for this role is $110,000-$130,000 annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

As a Senior Data Engineer focused on data engineering, you will play a key role in delivering a high-quality data platform responsible for maintaining and delivering Forge data to internal and external clients. You will implement new features, maintain existing functionality, and perform code reviews, unit testing, and production deployments using Agile methodologies. You will collaborate closely with Product, Design, and Engineering teams to ensure requirements are well defined and delivered in a timely manner.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Responsibilities

• Collaborate with cross-functional teams to understand requirements and deliver high-quality software solutions
• Implement software solutions in line with provided estimates and requirements
• Stay current with the latest trends and technologies in data engineering and advocate for appropriate adoption

Qualifications

• 3–5+ years of development experience using object-oriented languages such as TypeScript, C#, or Java
• Experience with scripting languages such as Python for data-related tasks
• Familiarity with modern data architectures (e.g., Medallion Architecture, data lakes)
• Experience in Private Markets or Financial Services, specifically working with financial market data
• Proven experience setting up CI/CD pipelines, managing data orchestration, application deployments, and ensuring code quality
• Strong project management skills, with the ability to take features from planning through deployment, including hands-on backend and frontend development
• Proficiency in databases such as PostgreSQL and strong SQL skills
• Experience with cloud platforms such as AWS (or equivalent like Azure or GCP)
• Extensive experience with version control systems such as Git and platforms like GitHub
• Familiarity with Agile project management tools such as JIRA or similar tools

Preferred Qualifications

• Experience migrating systems from legacy architectures to modern tech stacks
• Knowledge of real-time data processing and event-driven architectures using technologies such as WebSockets or Kafka
• Experience leading offshore and nearshore engineering teams
• Experience using large language models and agentic workflows

For residents of Denver, CO the annual salary range for this role is $100,000-$115,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

As a Senior Data Engineer focused on data engineering, you will play a key role in delivering a high-quality data platform responsible for maintaining and delivering Forge data to internal and external clients. You will implement new features, maintain existing functionality, and perform code reviews, unit testing, and production deployments using Agile methodologies. You will collaborate closely with Product, Design, and Engineering teams to ensure requirements are well defined and delivered in a timely manner.

Location: This role requires 2-3 days a week in office in Soho, NY.

Responsibilities

• Collaborate with cross-functional teams to understand requirements and deliver high-quality software solutions
• Implement software solutions in line with provided estimates and requirements
• Stay current with the latest trends and technologies in data engineering and advocate for appropriate adoption

Qualifications

• 3–5+ years of development experience using object-oriented languages such as TypeScript, C#, or Java
• Experience with scripting languages such as Python for data-related tasks
• Familiarity with modern data architectures (e.g., Medallion Architecture, data lakes)
• Experience in Private Markets or Financial Services, specifically working with financial market data
• Proven experience setting up CI/CD pipelines, managing data orchestration, application deployments, and ensuring code quality
• Strong project management skills, with the ability to take features from planning through deployment, including hands-on backend and frontend development
• Proficiency in databases such as PostgreSQL and strong SQL skills
• Experience with cloud platforms such as AWS (or equivalent like Azure or GCP)
• Extensive experience with version control systems such as Git and platforms like GitHub
• Familiarity with Agile project management tools such as JIRA or similar tools

Preferred Qualifications

• Experience migrating systems from legacy architectures to modern tech stacks
• Knowledge of real-time data processing and event-driven architectures using technologies such as WebSockets or Kafka
• Experience leading offshore and nearshore engineering teams
• Experience using large language models and agentic workflows

For residents of New York, New York the annual salary range for this role is $110,000-$130,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Responsibilities:

Qualifications:

Preferred Skills (Nice-to-Have)

For residents of Denver, CO the annual salary range for this role is $152,000-$190,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

Location: This role requires 2-3 days a week in office in San Francisco, CA.

Responsibilities:

Qualifications:

Preferred Skills (Nice-to-Have)

For residents of San Francisco, CA the annual salary range for this role is $168,000-$215,000 annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

Location: This role requires 2-3 days a week in office in Soho, NY.

Responsibilities:

Qualifications:

Preferred Skills (Nice-to-Have)

For residents of New York, New York the annual salary range for this role is $168,000-$215,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

As our Senior Data Engineer focusing on data engineering, you will play a crucial role delivering a high-quality data platform that is responsible for maintaining and delivering Forge data to internal and external clients as well as improving and maintaining internal user interfaces to interact with this data. You will implement new features, maintain existing features and perform code reviews, unit testing, and production deployments for our data platform using agile methodologies. Collaborating closely with Product, Design, and Engineering teams, you’ll ensure requirements are well defined, and changes are delivered in a timely manner. 

Location: This role requires 2-3 days a week in office in Soho, NY.

For residents of NY, NY the annual salary range for this role is $200,000-$230,000 annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

For residents of Denver, CO the annual salary range for this role is $189,000-$200,000 annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors