Office Service Coordinator 

📍 Washington, DC, US
On-site

The Office Service Coordinator plays a vital role in creating a professional, efficient, and hospitality-driven workplace environment. This position serves as a central point of contact for employees, clients, and vendors, ensuring that daily office operations are conducted smoothly while consistently adhering to SPS service standards.

What You'll Do:

Reception & Front-of-House Services

• Welcome and assist visitors, clients, and vendors with professionalism and warmth.
• Oversee visitor check-ins, badges, and security protocols.
• Maintain a polished and organized reception area.

Office Operations & Facilities

• Coordinate with vendors, including cleaning, maintenance, and supply partners.
• Monitor and follow up on maintenance requests and facility issues.
• Support office relocations and workstation setups.
• Manage inventory of office and pantry supplies.

Workplace Experience

• Ensure meeting rooms and shared spaces are fully functional and prepared for guests.
• Support meetings, events, and employee engagement initiatives.
• Collaborate with Facilities, IT, and Security teams.

Vendor & Service Coordination

• Act as the primary point of contact for building management and vendors.
• Coordinate work orders and ensure timely resolution of issues.
• Escalate service issues as necessary.

Administrative Support

• Assist with office projects and operational initiatives.
• Track expenses and support the purchasing process.
• Maintain service logs and Standard Operating Procedure (SOP) documentation.

What We're Looking For:

• 2–4 years of experience in office services, hospitality, or facilities coordination.
• Exceptional communication and customer service skills.
• Proficiency in Microsoft Office and workplace systems.
• Ability to multitask effectively in a fast-paced environment.

Core Competencies

• Commitment to service excellence and a hospitality mindset.
• Meticulous attention to detail and strong organizational skills.
• Professional demeanor and strong interpersonal skills.

Work Environment

This role is site-based and may require standing, walking, and occasional lifting. Flexibility may be necessary for events or extended hours.

Travel

N/A

Field Support Specialist (On-Call)

📍 Washington, DC 20005 | On-site

Support daily operations. Step in when needed. Keep the office running.

SPS Global is seeking a Field Support Specialist (On-Call) to provide on-site coverage and operational support across client locations in San Francisco. This is a floating position designed to support business continuity when regular staff are out of the office or when additional project coverage is needed. The role is ideal for a dependable, service-driven professional who can quickly adapt to different environments and maintain high service standards.

You will provide coverage when regular staff are out and support special projects as needed. The position is based out of a designated home office and may require short-notice deployment to nearby client sites.

What You’ll Do:

This role focuses on office services support, service delivery, and operational continuity.

• Mail & Shipping Operations
  • Oversee incoming and outgoing mail and packages
  • Log and track deliveries using chain-of-custody systems
  • Distribute mail and notify employees of deliveries
  • Process shipping requests and verify packing documentation
• Office & Facilities Support
  • Assist with supply ordering and stocking common areas
  • Support light facilities tasks and service requests
  • Monitor and support copy/print equipment
  • Assist with office moves and workspace transitions
  • Set up and break down conference rooms as needed
• Reception & Client Support
  • Provide front desk or concierge coverage as needed
  • Answer and direct calls professionally
  • Deliver consistent, high-level customer service to employees and visitors

What You Bring:

• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Working knowledge of MS Office and office technology
• Understanding of shipping and receiving procedures
• Ability to work independently with minimal supervision
• Flexible schedule with the ability to travel between client sites

What We’re Looking For:

Required

• High School Diploma or equivalent
• 6+ months of prior work experience preferred
• Strong organizational, time management, and problem-solving skills
• Excellent written and verbal communication
• Ability to learn and navigate computer-based systems
• Professional demeanor with a customer-service mindset
• Ability to work assigned hours and follow established policies

Preferred

• Experience in mailroom, office services, reception, or facilities support
• Familiarity with shipping/receiving processes and office equipment

Physical Requirements

• Role requires regular walking, standing, bending, kneeling, and sitting for extended periods
• Ability to lift or move 40 lbs. frequently
• Ability to move packages via wheeled cart (up to 60 lbs. capacity)
• Manual dexterity to operate phones, copiers, and related office equipment

Travel: None or negligible

Other Duties:
This job description is not intended to be a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice.

Information Management Technology Division (IMTD) provides software development, operations and maintenance of a variety of systems and initiatives supporting IMS business areas. IMTD focuses on streamlining operations, automating processes, and aligning IM Solutions to IMS' s overarching digital architecture. IMTD's mission is to promote state-of-the-art IT solutions for IMS business systems. In doing so, IMTD collaborates with IT mission partners to not only share technology and lessons learned, but also ensure records management processes and requirements are included in the early design stages of IT solutions across the Sponsor and IC. Additionally, IMTD works in concert with the IMS Tech Director to ensure future plans for technology in the division are in line with the plans for the overall IMS architecture. IMTD' s specific responsibilities are performed via seven (7) teams plus IMTD Front Office support. Teams consist of: B2i, Data Migration Team (DMT), Electronic Document OCR and exploitation (eDox), GitSMART, Electronic Records Analysis Team (ERAT), and Integration Center (Ctr).

Qualifications

• Must have a TS/SCI with Poly
• BS/BA in Software Engineering, Science, Mathematics, or similar OR equivalent combination of education and experience
• Team leadership ability with people skills
• Proficient in Java
• Experience with JavaScript / Typescript
• Must know to use an IDE to code (ex – IntelliJ, Eclipse, NetBeans)
• Hands on experience with cloud technology (AWS / C2S)
• Experience with web services (REST) and service oriented architecture (SOA) – Spring Boot, Tomcat
• Experience with relational databases (ex - Oracle / MySql)
• Experience with interacting in a Linux environment (ex - Bash scripting, VI)
• Ability to work well with others as well as independently
• Ability to work well in a constantly evolving work environment

Desired

• Experience with front end development (ex - Angular 2+, React, HTML, CSS, JQuery)
• Experience with Microservices
• Familiarity with Source code management and integration (ex - GitHub/GitLab, Jenkins)
• Experience in an Agile environment
• Experience with testing frameworks (ex – Junit, Mockito, Swagger, Postman)

Position Overview

FGS Global looking for an experienced UX Designer to provide project support to the firm’s Website team. This is a hands-on role for someone who understands both UX thinking and execution, and who is comfortable moving from research and wireframes into production-ready site structures using Webflow. The UX Designer will partner with creative designers, developers, and account teams to design user-centered experiences for the firm’s clients that are practical, scalable, and aligned with business goals. 

This engagement may be performed on-site or hybrid from our Washington, D.C., New York City, or Kingston, NY offices, as needed for collaboration.

Key Responsibilities

• Design & Prototyping 
• Create wireframes, low- and mid-fidelity prototypes, and UX documentation in Figma
• Develop sitemaps and page structures as part of a scalable design-to-build workflow

Webflow Execution 

• Collaborate closely with developers and directly implement designs in the Webflow platform
• Ensure UX intent is preserved through build, including layout, interactions, animations, and accessibility best practices

Collaboration 

• Work alongside UX/UI designers, developers, and project managers to iterate on solutions, while carefully tracking and incorporating feedback
• Present design and UX rationale clearly to internal stakeholders and account teams

Design Systems & Assets 

• Contribute to and help maintain design systems, component libraries, and UX guidelines
• Create UX-related assets that support consistent implementation across projects

Iteration & Quality 

• Apply feedback from testing, internal reviews, and client input to refine designs
• Ensure experiences meet usability, accessibility, performance, and motion standards

UX Strategy & Research 

• Plan and conduct user research activities such as interviews, usability testing, and content audits
• Translate research findings into clear UX recommendations, user flows, and information architecture

Qualifications

• 3+ years of professional experience as a UX Designer (agency or in-house)
• Solid understanding of user-centered design principles, accessibility, and responsive design
• Strong working knowledge of Figma and Adobe Creative Suite
• Practical experience working with and building in Webflow
• Hands-on experience using Relume for sitemaps, wireframes, and scalable site structures, is a plus
• Demonstrated experience leveraging AI tools to enhance design workflow and creativity—including generative AI applications (e.g., ChatGPT, Gemini), image and video generation platforms (e.g., Midjourney, Sora), or AI product prototyping tools (e.g., v0 or equivalents)
• Experience designing and implementing website animations and interactions
• Basic understanding of front-end concepts (HTML/CSS) as they relate to UX
• Ability to think strategically while also executing at a detailed level
• Strong communication skills and comfort working in cross-functional teams
• A portfolio demonstrating UX thinking, process, and shipped work

This will be a 1099 independent contractor engagement, and the initial term will be for three months, with the option to extend. A submitted portfolio will be required. 

The hourly rate will be between $50-$65/hr.