Wolt is a Finnish technology company and we’re best known for our food delivery platform. In 2014, we started with restaurant food delivery in Helsinki, Finland. Today, we're in the delivery of (almost) everything, our platform is available in 30+ countries and used by more than 50 million consumers, and our diverse and talented team is already over 14,000 strong. From day one, we built our tech with scaling in mind. This allows us to operate efficiently across small countries and even small cities. Now, together with DoorDash, we’re building a global leader in our industry.

The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across 21 countries can order their groceries and have them delivered to their doorstep at lightspeed!

Job summary, basic purpose of the role:

• As a Wolt Market Supply Chain Manager, you will play a key role in managing and optimizing supply chain operations across assigned markets. You will work closely with suppliers, internal teams, and other stakeholders to ensure smooth procurement processes, inventory management, and supplier collaboration.
• You will demonstrate ownership of supply chain efficiencies and play a critical role in building, managing and optimizing a complex procurement and replenishment setup that continues to evolve and expand. You will produce and analyze weekly metrics and be involved with all aspects of operational supplier management.
• You ensure strong execution of defined supply chain standards and contribute to translating strategic priorities into operational improvements across the markets you support.

Key tasks and responsibilities of the role:

• Own and manage inventory systems and replenishment processes.
• Handle moderate to complex issues such as ordering optimization, service level deviations, and inventory imbalances.
• Work independently on daily operational and tactical tasks while ensuring alignment with broader supply chain priorities.
• Communicate and collaborate with vendors, Category, Operations and other internal stakeholders.
• May lead small teams or provide guidance and oversight to junior supply chain roles.
• Manage inventory related projects such as launching new product flows, process improvements, or system enhancements.
• Make decisions regarding stock adjustments, forecast changes, and corrective actions to improve availability and reduce waste.
• Work closely with vendors and internal departments to improve operational performance and supplier collaboration.
• Suggest and implement process improvements related to inventory optimization and supply chain efficiency.
• Analyze inventory and performance data, identify trends, and drive corrective actions.

Qualifications for the role:

• Experience in supply chain management, inventory management or procurement with a proven track record of delivering results.
• Strong understanding of replenishment models and inventory optimization.
• Ability to manage multiple projects, prioritize effectively and drive execution.
• Strong analytical skills and experience working with data to support decision making.
• Excellent communication skills and ability to collaborate with cross functional teams.
• High attention to detail and ability to operate both strategically and operationally.
• Experience in retail supply chain environments is considered a strong advantage.
• Excellent skills in G Suite or MS Office, especially Excel.
• Fluency in English and in Greek.

We’re looking for an analytical and solutions-driven Courier Operations Manager with excellent leadership and interpersonal skills to lead the Courier Function of Bolt Food Cyprus. This is a highly strategic and execution-heavy role where you will manage the performance of our courier network, scale operations to new cities, and build a lean, high-performing team that delivers operational excellence on the ground. You’ll work closely with the Country Manager and various local and global stakeholders to shape the future of Bolt Food’s last-mile logistics in Cyprus.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will be the owner of courier operations end-to-end — from process design to team development, execution, and performance management. You’ll start by managing a highly technical Courier Operations Specialist and gradually expand the team by identifying skill gaps and hiring accordingly. We’re seeking someone who can seamlessly switch between deep analytical problem-solving and on-the-ground leadership. You must be comfortable speaking with couriers, analysing their performance data, and building robust supply models to improve efficiency and earnings.

Expected travel to key operational zones in Cyprus will be required — you should be excited to spend time with couriers in the field, not just behind a laptop.

• Launch, manage, and scale courier operations across the local market in Cyprus.
• Create, improve, and optimise courier operations processes.
• Monitor and enhance key delivery metrics to improve efficiency and ensure an excellent experience for users, couriers, and partners (restaurants & groceries).
• Identify operational blockers such as supply forecasting and solve them by leading from the front — be ready to roll up your sleeves and work hands-on.
• Develop operational and financial models focused on optimising each component of the delivery process.
• Collaborate with cross-functional teams to advance courier operation-related goals.

• You have a degree in Business Administration, Finance, Supply Chain, or a related field.
• You have 3+ years of relevant experience in operations, commercial, last-mile delivery, logistics, consultancy, or analytics.
• You are an analytical thinker who loves solving complex problems (advanced Excel/Google Sheets skills required; Looker/PowerBI/Tableau are a plus).
• You are an owner who proactively seeks to improve processes and handle business challenges.
• You have strong stakeholder management, negotiation, and overall communication skills.
• You have excellent verbal and written communication skills in English; knowledge of Greek is a plus.

Experience is important, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.