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Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.
Marketers get a visual editor with reusable components, in-context preview, and workflows to launch fast and stay on brand. Developers have freedom to use their favorite frameworks and integrate with anything through the API-first platform. Brands get one source of truth for content that is accurate, flexible, and measurable.
Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact. It’s Joyful Headless™, and it changes everything.
WHAT IS IN IT FOR YOU
You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:
JOB SUMMARY
Join Storyblok's Support team as a Technical Support Engineer II, where you'll excel in handling escalated tickets and troubleshooting intricate issues independently. With your deep understanding of Content Management Systems (CMS) and web technologies, you'll provide expert assistance to clients, ensuring seamless experiences and resolving challenges with precision.
Your role extends beyond issue resolution; you'll manage cases from inception to resolution, prioritizing timely responses and exceeding customer expectations. Collaborating closely with cross-functional teams, including tech support, sales, and partner account managers, you'll streamline processes and drive efficiency to enhance overall customer satisfaction.
Furthermore, your expertise will be pivotal in guiding product improvements and updates based on customer feedback. You'll actively contribute to identifying inefficiencies in support processes and suggesting enhancements to boost productivity and elevate the user experience. To support more complex, high-impact customer scenarios, you may also engage customers directly via video calls to troubleshoot technical issues in real time and accelerate resolution, particularly in advanced or enterprise-level cases.
In addition to your technical prowess, you'll play a crucial role in mentoring and training Technical Support Engineer I, fostering their growth and development within the team. Join us at Storyblok, where your contributions will shape the future of our support ecosystem and directly impact our continued growth and success.
ESSENTIAL JOB FUNCTIONS
EDUCATION AND EXPERIENCE
ADDITIONAL INFORMATION
Great fit if you: enjoy helping customers solve real problems, can explain technical concepts in plain language, and get satisfaction from owning an issue end to end.
Not the right role if you: are primarily looking to build or ship product features, prefer working in a pure engineering environment, or have limited experience in customer-facing roles.
MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Remote (home) work opportunity or funded by Storyblok co-working space
GENERAL TERMS
Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.
All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).
Here is a sneak peek of Storyblok’s Visual Editor
If you need an accommodation for any part of the application process, please email talent.acquisition@storyblok.com
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About Backblaze
Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are hiring a Sr. Software Engineer to join our Front End Engineering team. This team builds the core customer facing web applications and services that power how customers model, manage, and secure organizations in Backblaze. That includes identity and access foundations, cloud storage resource management, and UI/service implementations integrated with a modern role-based access control system management that governs access to resources at scale.
About the Role
In this role, you will design and build highly available and modern web applications and services in our TypeScript and React ecosystem. You will work and integrate with systems that sit at the center of customer administration, authorization, and resource orchestration, with design challenges shaped by ideas found in platforms such as AWS IAM, GCP IAM, and Azure RBAC.
This is a strong fit for an engineer who enjoys building modern and scalable production web applications and services, can reason rigorously about security and correctness, and is comfortable owning the full lifecycle (design, implementation, rollout, and operation) of an application integrated with distributed systems. We also value engineers who use modern AI tools effectively to accelerate development, improve design quality, and strengthen security and maintainability.
Responsibilities:
Required Qualifications:
Preferred Qualifications:
Why Backblaze
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.
#LATAM
Ready to apply?
Apply to Backblaze External Website
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a Salesforce Developer you'll be tasked with web application development utilizing the Salesforce platform. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.
What You'll Do
Qualifications
Nice to have
Perks and Benefits
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a Full Stack Developer you'll be tasked with working on web application development. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.
What You'll Do
Qualifications
Nice to have
Perks and Benefits
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a Full Stack Java Developer you'll be tasked with working on web application development in Java and Spring Boot. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.
What You'll Do
Qualifications
Nice to have
Perks and Benefits
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a Senior .NET Developer you'll be tasked with working on web application development in C# and .NET. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.
Perks and Benefits
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a Full Stack Java Developer you'll be tasked with working on web application development in Java and Spring Boot. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.
What You'll Do
Qualifications
Nice to have
Perks and Benefits
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a .NET Developer you'll be tasked with working on web application development in C# and.NET. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.
Perks and Benefits
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Important Information
Location: Costa Rica
Work Mode: Hybrid
Job Summary
As a Mid Frontend Developer - React, TypeScript (20754), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.
Responsibilities and Duties
Qualifications and Skills
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Ready to apply?
Apply to EncoraCookies & analytics
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