***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Senior Account Director, you’ll be responsible for working with clients in the Healthcare division. You will have a broad and varied background with hands-on experience across many digital marketing channels and tools. This role will work to drive performance through integrated marketing tactics across paid, owned and earned channels. As a seasoned business consultant, the Senior Account Director will guide and counsel clients on how marketing tactics can drive business outcomes. The Senior Account Director will manage direct reports and lead cross-functional account teams of highly-talented marketers by working closely to optimize their efforts and provide strategic guidance. In collaboration with Account Managers, they will spearhead service expansions, manage media, craft testing roadmaps and lead tactical pivots when necessary. Additionally, you will demonstrate exceptional leadership by gaining trust and providing unmatched strategic insight to their cross-functional account teams. Within the Client Services department, the Senior Account Director will also be responsible for leading key initiatives within the team such as talent acquisition, training or product quality. This is an exciting role for a seasoned digital marketer seeking an opportunity to lead innovative, growth-oriented  marketing campaigns.

Responsibilities:

• Client-centric Communication: Establishes a strong relationship with client key decision makers by hosting monthly one-on-one check-ins to review holistic business performance, gauge sentiment, solicit feedback and share additional opportunities to support the business goals
• Marketing Strategy: Leads the cross-functional account teams with a comprehensive strategy across paid, owned and earned channels to meet or exceed client business objectives; Demonstrates proficiency in cross-channel media planning and testing roadmaps, including the connection of a client’s product, audience and media
• Client Performance & Results: Ensures that at least 75% of their client roster is hitting their goals/forecast targets within the partnership.
• Data-driven Insights: Leverages data and analytics, such as first-party data tools like Google Analytics and Looker Studio, to identify strategic opportunities; Translates learnings into clear and concise reporting with actionable next steps
• Measurement Frameworks: Uses overlapping datasets to find the truth and make better marketing decisions; Prioritizes business metrics to guide strategy and budgets; Leverages platform or attribution metrics to inform tactical daily optimizations; Uses incrementality to validate when needed
• Team Coaching and Development: Leads by example and practices servant leadership; Delivers timely, specific feedback to team members to up-level business acumen and connect the marketing objectives to business objectives
• Existing Account Manager Support: Shadows and provides coaching and feedback to new hires within the first 90 days and/or existing Account Managers to ensure high product quality and assist in coaching any skill gaps
• Client Portfolio: Manages a diverse set of clients totaling with specific target monthly recurring revenue
• Client Retention: Leads the contract renewal strategy by following the established client renewal process and timelines.  Takes a proactive approach to the process, beginning at least 90 days in advance of the contract expiration date by preparing the  presentation and proposal development alongside the Account Manager to extend client partnerships.  Reviews and analyzes client contracts on a regular basis to ensure goals are on target
• Service Expansions: Works with the Account Manager and the internal account team to identify additional strategies to improve performance and expand client partnerships. 
• Own the strategic coaching and development of Account Managers and Resource Team leads, ensuring teams can independently connect channel execution to client business outcomes and confidently lead client conversations
• Elevate client-facing excellence across accounts, coaching teams on storytelling, executive presence, and emotional intelligence to deliver clear, polished recommendations
• Scale team capability and consistency, developing AMs as strategic leaders, reinforcing shared expectations across accounts, and balancing client demands with team capacity to drive sustainable performance.
• Department Operations: Plays an active role in supporting key department initiatives such as recruitment, staffing, training, onboarding and more
• Specialty Focus Area: Identifies a focus area within the department that aligns with the individual’s skill set; Creates a roadmap alongside the Account Manager to enhance and optimize that focus area (e.g., Training, Reporting, Talent Acquisition)
• Responsible for other tasks and projects as assigned by Client Services department leadership, as needed
• Employ AI technologies to enhance and optimize business processes

Role Requirements:

• Bachelor's Degree in Marketing, Communication or related discipline
• 10+ years cross-channel digital marketing experience, including: strategic planning, consumer insights, digital integration and client services, ideally in a digital or media agency
• Proven track record of delivering high customer satisfaction scores through NPS or similar retention metrics
• Strong understanding of paid media, particularly Google Ads and Meta Ads
• Working knowledge of SEO, Analytics, and Creative workflows and deliverables
• Experience speaking to business-level metrics such as LTV:CAC, ROAS, etc.
• Proficiency in establishing goals for clients and validating forecast scenarios to show a path to goal
• Campaign leadership skills for end-to-end campaign development including strategy, segmentation, targeting, etc. in a multi-channel environment
• Ability to quickly build rapport and develop relationships with executive-level points of contact
• Desire to work in a role that functions as both a marketing consultant and a business consultant for clients
• Highly dependable individual who thrives in a fast-paced environment and is a self-starter; Emanates high energy and a positive attitude
• Entrepreneurial spirit with a passion for problem-solving, continued learning and personal growth

Key Performance Indicators (KPIs)

• Division ETCR or Expansion to Churn Ratio (as established quarterly)
• Division Team Retention Rate of 90%+
• Client Retention Rate of Book of 96%+
• Deliverable timeliness: 95% on time delivery
• NPS for Account Director Portfolio (8 or above)
• MRR: $100k+ monthly revenue

Most Important Things (MITs)

• Team Coaching and Development
• Marketing Strategy, Development and Execution
• Client Retention and Client Revenue Growth

Benefits & Perks:

• Base salary + commission opportunities
• Prepaid Medicine Plan
• 15 paid vacation days (PTO) per year
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid 
• A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 17 observed Colombian national holidays + 2 mental health recharge days per year
• Legal benefits like Prima, Cesantias
• Paid Social Security
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

We’re expanding our capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring an Associate Compensation & Benefits Director to be responsible for the execution and administration of PMG’s international compensation and benefit plans and programs.

In this role you will be responsible for conducting analysis and interpretation related to the organization’s compensation and benefits programs for region. Supporting international salary survey participation including job matching and competitive benchmarking as well as benefit plan benchmarking. Partnering closely with HR Business Partners, Talent Acquisition, Finance, Legal, and Business Leaders to ensure market competitiveness, internal equity, and compliance across all geographies.

You will also support annual compensation (merit/promotion and bonus) planning process and all international benefit plan management and administration, including benefit plan design benchmarking and broker management.

Main Duties & Responsibilities:

• Member of the global Total Reward team while managing regional compensation and benefits matters in support of the business and local/regional HR Business Partners

Compensation Management

• Participates in annual salary administration programs, including salary grade and structure maintenance & creation
• Provides data analytics for the maintenance and development of incentive or salary increase budgets
• Participates in administration of annual incentive, and/or salary increase programs
• Conducts market benchmarking analysis to determine competitive positioning of the organizations jobs and pay programs
• Evaluates the organizations job descriptions, providing feedback and consulting to the business as needed
• Participates and manages salary surveys by matching PMG jobs to available salary surveys reference jobs and provides organizational data to these survey providers
• Lead the gender pay gap reporting process (as they become applicable… i.e. UK, France)
• Ensures HR systems are configured/maintained in a way that support overall compensation priorities and policy

Benefits Management

• Supports the development of international benefits strategy and oversee the implementation of such, ensuring the benefits offering is strategically aligned with the business, competitively attractive to employees and is cost effective
• Maintain inventory of all benefit plans and policy documents per country/business unit, including renewal dates, and tracking of costs
• Manage annual carrier/policy renewal process, working with brokers and vendors on contract negotiations and initiating periodic market reviews to ensure benefits are secured on the most competitive terms
• Partner with HR and the applicable business to assess, recommend and establish appropriate market level of benefits when PMG establishes operations in new countries and/or upon acquisition of new companies
• Lead the administration of pension schemes
• Point of contact for incoming benefits related invoices (liaison with Finance for invoice processing)
• Build external relationships and participate in international benefit surveys to ensure PMG remains aware of what other companies are doing in the competitive market
• Partner with field HR to handle employee questions and assist with processes such as leave of absence, sickness, and accidents
• Coordinate with legal team, HR team and outside counsel on immigration matters

General Responsibilities

• Partners with HRIS for ongoing data integrity checks
• Produces HR Metrics related to compensation and offer insights to the Business and HR Teams
• Provides guidance, coaching, mentoring and training to HR Business Partners on compensation-related issues
• Provides input on compensation policy and procedure creation
• Generate compensation metrics and provide analysis and recommendations based on them
• Lead and/or participates in HR and Total Reward projects
• Supports US and Global compensation matters as needed

Minimum Education & Experience:

Bachelor's degree in a related major and 12 or more years of compensation and benefits experience within mature international organizations. Experience working across different countries and general understanding of process, payroll and labor law differences.

Expertise in messaging to support compensation and benefit programs that are aimed at leadership and employees.

Preferred Education & Experience:

• Experience in Life Sciences, Pharmaceutical or other industry directly related to one of PMG’s service lines.
• Experience with PayFactors and SAP/SuccessFactors HRMS a plus.
• Experience matching jobs, as well as designing and developing a salary grade structures.
• Has worked with short term incentive plans and/or sales plans.

Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.

Knowledge, Skills, and Competencies:

• Bias for Action & Ownership: Is a “self-starter”. Proactively identifies issues; takes end-to-end accountability for outcomes
• Advanced proficiency with market pricing, survey methodology, salary structures, regression analysis, and data modeling
• Solid understanding of global regulatory environments and pay transparency legislation
• Good understanding of different cultures (both business as well as country) and demonstrates an appreciation of cultural diversity, with sensitivity to differences in attitudes and norms
• Data Analytics & Storytelling: Translates data into insights and executive-ready narratives
• Influence Without Authority: Shapes outcomes across HR, Finance, Legal, and business leaders through credibility and relationships
• Strategic Thinking & Execution: Operates at both 30,000 ft and ground level; delivers polished programs on time
• Stakeholder Management & Communication: Tailors messages to diverse audiences; simplifies complexity
• Change Leadership & Enablement: Drives adoption of new frameworks and practices through training, playbooks, and clear guidance
• Project Management Excellence: Demonstrates ability to plan, organize, and execute complex global compensation projects. Effectively manages timelines, resources, and stakeholders; communicates progress clearly; and ensures successful delivery of initiatives within scope, budget, and quality standards

#LI-AG2 #LI-REMOTE

We’re expanding our capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring an Associate Compensation & Benefits Director to be responsible for the execution and administration of PMG’s international compensation and benefit plans and programs.

In this role you will be responsible for conducting analysis and interpretation related to the organization’s compensation and benefits programs for region. Supporting international salary survey participation including job matching and competitive benchmarking as well as benefit plan benchmarking. Partnering closely with HR Business Partners, Talent Acquisition, Finance, Legal, and Business Leaders to ensure market competitiveness, internal equity, and compliance across all geographies.

You will also support annual compensation (merit/promotion and bonus) planning process and all international benefit plan management and administration, including benefit plan design benchmarking and broker management.

Main Duties & Responsibilities:

• Member of the global Total Reward team while managing regional compensation and benefits matters in support of the business and local/regional HR Business Partners

Compensation Management

• Participates in annual salary administration programs, including salary grade and structure maintenance & creation
• Provides data analytics for the maintenance and development of incentive or salary increase budgets
• Participates in administration of annual incentive, and/or salary increase programs
• Conducts market benchmarking analysis to determine competitive positioning of the organizations jobs and pay programs
• Evaluates the organizations job descriptions, providing feedback and consulting to the business as needed
• Participates and manages salary surveys by matching PMG jobs to available salary surveys reference jobs and provides organizational data to these survey providers
• Lead the gender pay gap reporting process (as they become applicable… i.e. UK, France)
• Ensures HR systems are configured/maintained in a way that support overall compensation priorities and policy

Benefits Management

• Supports the development of international benefits strategy and oversee the implementation of such, ensuring the benefits offering is strategically aligned with the business, competitively attractive to employees and is cost effective
• Maintain inventory of all benefit plans and policy documents per country/business unit, including renewal dates, and tracking of costs
• Manage annual carrier/policy renewal process, working with brokers and vendors on contract negotiations and initiating periodic market reviews to ensure benefits are secured on the most competitive terms
• Partner with HR and the applicable business to assess, recommend and establish appropriate market level of benefits when PMG establishes operations in new countries and/or upon acquisition of new companies
• Lead the administration of pension schemes
• Point of contact for incoming benefits related invoices (liaison with Finance for invoice processing)
• Build external relationships and participate in international benefit surveys to ensure PMG remains aware of what other companies are doing in the competitive market
• Partner with field HR to handle employee questions and assist with processes such as leave of absence, sickness, and accidents
• Coordinate with legal team, HR team and outside counsel on immigration matters

General Responsibilities

• Partners with HRIS for ongoing data integrity checks
• Produces HR Metrics related to compensation and offer insights to the Business and HR Teams
• Provides guidance, coaching, mentoring and training to HR Business Partners on compensation-related issues
• Provides input on compensation policy and procedure creation
• Generate compensation metrics and provide analysis and recommendations based on them
• Lead and/or participates in HR and Total Reward projects
• Supports US and Global compensation matters as needed

Minimum Education & Experience:

Bachelor's degree in a related major and 12 or more years of compensation and benefits experience within mature international organizations. Experience working across different countries and general understanding of process, payroll and labor law differences.

Expertise in messaging to support compensation and benefit programs that are aimed at leadership and employees.

Preferred Education & Experience:

• Experience in Life Sciences, Pharmaceutical or other industry directly related to one of PMG’s service lines.
• Experience with PayFactors and SAP/SuccessFactors HRMS a plus.
• Experience matching jobs, as well as designing and developing a salary grade structures.
• Has worked with short term incentive plans and/or sales plans.

Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.

Knowledge, Skills, and Competencies:

• Bias for Action & Ownership: Is a “self-starter”. Proactively identifies issues; takes end-to-end accountability for outcomes
• Advanced proficiency with market pricing, survey methodology, salary structures, regression analysis, and data modeling
• Solid understanding of global regulatory environments and pay transparency legislation
• Good understanding of different cultures (both business as well as country) and demonstrates an appreciation of cultural diversity, with sensitivity to differences in attitudes and norms
• Data Analytics & Storytelling: Translates data into insights and executive-ready narratives
• Influence Without Authority: Shapes outcomes across HR, Finance, Legal, and business leaders through credibility and relationships
• Strategic Thinking & Execution: Operates at both 30,000 ft and ground level; delivers polished programs on time
• Stakeholder Management & Communication: Tailors messages to diverse audiences; simplifies complexity
• Change Leadership & Enablement: Drives adoption of new frameworks and practices through training, playbooks, and clear guidance
• Project Management Excellence: Demonstrates ability to plan, organize, and execute complex global compensation projects. Effectively manages timelines, resources, and stakeholders; communicates progress clearly; and ensures successful delivery of initiatives within scope, budget, and quality standards

#LI-AG2 #LI-REMOTE

Quiénes somos:

Burson es la agencia global líder en comunicación, diseñada para generar valor para los clientes a través de la reputación. Con equipos altamente especializados, tecnologías líderes en la industria y una creatividad innovadora, ayudamos a marcas y empresas a redefinir la reputación como ventaja competitiva para que puedan liderar hoy y en el futuro. Trabajar en Burson es formar parte de una comunidad global de profesionales comprometidos con el aprendizaje continuo y con liderar el cambio innovador.

Burson forma parte de WPP (LSE/NYSE: WPP), un referente mundial en transformación creativa. Para más información, visite bursonglobal.com y síganos en LinkedIn e Instagram.

Más información sobre el puesto:

¿Estás en búsqueda de tus prácticas profesionales? Vive tu experiencia en Burson.

Si estudias: Comunicación social, ciencias políticas, publicidad, marketing, gobierno, relaciones internacionales, diseño gráfico o carreras afines, ¡Esta es tu oportunidad!

Postúlate únicamente a través del siguiente enlace: Prácticas Profesionales | BCW Colombia

#LI-DP1

Tu lugar está en Burson:

Nuestra visión es que Burson sea la principal ‘academy company’ para profesionales creativos de la comunicación y líderes emergentes. Ofrecemos un entorno dinámico donde los colaboradores vienen a potenciar sus habilidades, ampliar sus redes y, en última instancia, crear las mejores soluciones para las marcas líderes de hoy. Nuestro compromiso con su crecimiento se refleja en nuestros sólidos programas de beneficios y programas para el talento, que incluyen oportunidades de desarrollo profesional, programas de mentoría con líderes de la industria, una cultura apasionante e inclusiva que fomenta la colaboración y la innovación, así como programas para recompensar y retener a los mejores talentos. Invertimos en nuestra gente porque creemos que su éxito es nuestro éxito.

Burson es una agencia integrada por personas inspiradas en nunca dejar de aprender. Reconocemos que lo que mejor hacemos, la creatividad y la comunicación, requieren un nivel de entendimiento profundo y lleno de matices. Por eso es fundamental para nosotros contratar a personas extraordinariamente talentosas, con diversos contextos culturales e identidades. Sin ello, no podríamos realizar el trabajo esencial de inspirar las ideas más impactantes, fomentar diálogos constructivos, cultivar experiencias significativas e impulsar la innovación y la creatividad para nuestros socios. Tu perspectiva es única -tu talento- es lo que te convierte en un #BursonPerson, y es así como, en equipo, conseguimos resultados excepcionales para nuestros clientes.

Al hacer clic en el botón "Enviar solicitud" a continuación, toda la información que ingresas se enviará a Burson. Antes de continuar, recomendamos revisar nuestra Política de privacidad de Contratación. Las personas residentes de California deben leer nuestro Aviso de privacidad sobre contratación de California. Estos documentos detallan cómo manejamos sus datos personales cuando solicita un puesto de trabajo con nosotros, así como las opciones para actualizar o eliminar la información que nos ha proporcionado.

Role Summary

To achieve our mission to enable remote employment globally, we need to build a world-class product experience backed by our core Payments platform that is seamless, convenient, and reliable for our customers. We face new and exciting challenges every day and need your help to solve them. We are seeking a Legal Counsel – Employment to provide comprehensive legal guidance and support on various matters related to employee management.

The Legal Counsel - Employment (LATAM) will be reporting to the Director Global Employment and Workforce and would be a critical role in leading the labour & employment laws charter for Payoneer and WFM entities in the LATAM regions.

Prior Argentina employment law experience is mandatory. Exposure to other LATAM jurisdictions is a strong advantage.

Location – Buenos Aires, Sao Paulo or Mexico

What you’ll do

· Provide high-quality, practical employment law advice across the full employee lifecycle in Argentina, with the ability to support broader LATAM matters where relevant.

· Acting as the regional lead and subject matter expert for the region.

· Lead and support employee relations matters, including terminations, separations, disciplinary processes, and performance-related actions, ensuring risk-aligned outcomes.

· Advise on labour contracting and subcontracting compliance, ensuring ongoing adherence to regional regulatory requirements.

· Draft, review, and refine employment documentation, including employment agreements, separation and mutual termination letters, transfer/relocation documents, full and final settlement letters, and statutory HR policies.

· Contribute to the development and implementation of employment, HR, compensation, and workforce-structuring policies that align with local laws and business needs.

· Stay ahead of legal and regulatory changes across national and local employment laws, and translate updates into actionable guidance for internal stakeholders and clients.

· Collaborate closely with HR Ops, Payroll, Sales, GTM, Finance, and other internal teams to deliver coordinated, commercially aligned legal solutions.

· Support compensation and benefits reviews, ensuring alignment with statutory standards and market practices.

· Conduct legal research and prepare clear, business-friendly analysis on employment and labor law issues.

· Deliver training and guidance to internal teams and clients on employment law compliance, risk mitigation, and best practices.

· Support individual and large-scale workforce transitions, reorganisations, and restructuring, ensuring compliance with all legal requirements and documentation standards

Who you are 

· You hold a Bachelor’s degree in Law; a Master’s or LLM is an added advantage.

· You bring 5–6 years of hands-on experience in Argentinian employment and labor law. Experience supporting other LATAM jurisdictions is a strong plus.

· You have deep knowledge of Argentinian labor laws, regulations, case trends, and practical market practices.

· You understand the legal nuances of hiring, employee lifecycle management, workforce transitions, and separations.

· You have strong drafting skills and are experienced in preparing and reviewing employment agreements, HR policies, separation documentation, and related employment artefacts.

· You possess excellent analytical, research, and problem-solving abilities, with the ability to translate legal requirements into practical, business-aligned guidance.

· You communicate legal concepts clearly and confidently, partnering effectively with HR, business teams, and leadership.

· You can work independently, manage multiple matters simultaneously, and operate with sound judgment in fast-moving environments.

· Able to manage high volume case load.

· You have strong attention to detail, reliability, and a commitment to accuracy and compliance.

· You are proactive, adaptable, and comfortable navigating evolving laws, regulations, and business needs.

· Able to think outside of the box and interpret the law.

#LI-AG3

Quiénes somos:

Burson es la agencia global líder en comunicación, diseñada para generar valor para los clientes a través de la reputación. Con equipos altamente especializados, tecnologías líderes en la industria y una creatividad innovadora, ayudamos a marcas y empresas a redefinir la reputación como ventaja competitiva para que puedan liderar hoy y en el futuro. Trabajar en Burson es formar parte de una comunidad global de profesionales comprometidos con el aprendizaje continuo y con liderar el cambio innovador.

Burson forma parte de WPP (LSE/NYSE: WPP), un referente mundial en transformación creativa. Para más información, visite bursonglobal.com y síganos en LinkedIn e Instagram.

Más información sobre el puesto:

¿Estás en búsqueda de tus prácticas profesionales? Vive tu experiencia en Burson.

Si estudias: Comunicación social, ciencias políticas, publicidad, marketing, gobierno, relaciones internacionales, diseño gráfico o carreras afines, ¡Esta es tu oportunidad!

Postúlate únicamente a través del siguiente enlace: Prácticas Profesionales | BCW Colombia

#LI-DP1

Tu lugar está en Burson:

Nuestra visión es que Burson sea la principal ‘academy company’ para profesionales creativos de la comunicación y líderes emergentes. Ofrecemos un entorno dinámico donde los colaboradores vienen a potenciar sus habilidades, ampliar sus redes y, en última instancia, crear las mejores soluciones para las marcas líderes de hoy. Nuestro compromiso con su crecimiento se refleja en nuestros sólidos programas de beneficios y programas para el talento, que incluyen oportunidades de desarrollo profesional, programas de mentoría con líderes de la industria, una cultura apasionante e inclusiva que fomenta la colaboración y la innovación, así como programas para recompensar y retener a los mejores talentos. Invertimos en nuestra gente porque creemos que su éxito es nuestro éxito.

Burson es una agencia integrada por personas inspiradas en nunca dejar de aprender. Reconocemos que lo que mejor hacemos, la creatividad y la comunicación, requieren un nivel de entendimiento profundo y lleno de matices. Por eso es fundamental para nosotros contratar a personas extraordinariamente talentosas, con diversos contextos culturales e identidades. Sin ello, no podríamos realizar el trabajo esencial de inspirar las ideas más impactantes, fomentar diálogos constructivos, cultivar experiencias significativas e impulsar la innovación y la creatividad para nuestros socios. Tu perspectiva es única -tu talento- es lo que te convierte en un #BursonPerson, y es así como, en equipo, conseguimos resultados excepcionales para nuestros clientes.

Al hacer clic en el botón "Enviar solicitud" a continuación, toda la información que ingresas se enviará a Burson. Antes de continuar, recomendamos revisar nuestra Política de privacidad de Contratación. Las personas residentes de California deben leer nuestro Aviso de privacidad sobre contratación de California. Estos documentos detallan cómo manejamos sus datos personales cuando solicita un puesto de trabajo con nosotros, así como las opciones para actualizar o eliminar la información que nos ha proporcionado.

Only resumes in English will be considered. 

Location: Colombia 

Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their customers free of fear, Continuous Trust makes the promise of the digital economy possible. 

We are seeking an experienced and self-motivated Regulatory Officer (Telecom) to join our global legal and regulatory team. This pivotal individual contributor role will allow you to independently manage complex regulatory matters, with an initial priority on the Latin-American (LATAM) region while supporting broader international initiatives. 

You will act as a key subject matter expert on telecoms regulation. This is a unique opportunity for a regulatory professional who thrives in dynamic environments, enjoys navigating uncharted regulatory territories, and is eager to shape market strategies in a rapidly evolving digital communications landscape.

Key Responsibilities:

• You will monitor, interpret and advise on new and evolving telecoms legislation globally with LATAM priority, and assess its impact on the business
• Proactively engage with regulators, government authorities and industry bodies to obtain licenses, resolve ambiguities and represent the company’s interests
• Act independently in countries or regulatory frameworks with little or no precedent, providing practical, commercially sound advice
• Support and guide cross-functional teams (e.g. product, sales, carrier relations) by providing practical regulatory input to help shape market entry strategies and ensure operational compliance
• Manage regulatory applications, licenses, reporting obligations and related processes, often coordinating with local counsel or consultants
• Identify regulatory risks and propose mitigation strategies in close collaboration with internal stakeholders
• Contribute to commercial and supplier agreements, particularly those relating to compliance, regulatory undertakings and numbering
• Develop internal policies, templates and playbooks to scale compliance practices across jurisdictions
• Support the business in expanding to new territories beyond LATAM as required

Essential Requirements:

• You have at least 5 years of experience in telecoms regulation, ideally gained in-house or with a reputable law firm or consultancy
• Demonstrated ability to act with autonomy and strategic foresight, even in the absence of clear legal frameworks
• Experience of liaising directly with telecoms regulators and managing complex licensing processes
• Fluency in English
• Exceptional written communication skills, capable of delivering concise, clear and well-structured written guidance tailored to the audience, whether internal business teams, external counsel or regulators
• Can distil and explain complex regulatory issues in plain, accessible language
• LATAM regulatory experience preferred; global exposure advantageous
• Strong interpersonal and communication skills and the ability to influence internal and external stakeholders
• A collaborative mindset and a willingness to share knowledge
• Unafraid to take the initiative, challenge existing practices and take ownership of outcomes from start to finish
• Legal degree or equivalent qualification required

About Telesign:

Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications.

Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.

Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristic.

NOTICE TO ALL POTENTIAL JOB CANDIDATES 

We recently have become aware of individuals, unaffiliated with Telesign Corporation, who have been sending out fake employment offers using a name similar to ours, in an apparent attempt to defraud would-be job candidates. In a recent example, a scam email was sent from the @outlook.com domain. All emails sent on behalf of Telesign will come from email addresses ending in @telesign.com. 

Please be advised that Telesign Corporation does not solicit candidates for employment via email - nor do we require or ask for fees or payments during any phase of the recruitment or hiring process. If any person solicits financial information, fees, or payments from you as part of the "recruitment process" or as part of a purported employment offer, you should assume that the communication is not from Telesign Corporation and is not sanctioned or approved by our Company. 

If you have received one these offers or believe you have been the victim of fraudulent activity via the internet, we would appreciate you filing a complaint with the Internet Crime Complaint Center at the link below: 

http://www.ic3.gov/default.aspx