LOCATION: Covington, Kentucky

POSITION TITLE: Satellite Teaching Fellow

WHO WE ARE LOOKING FOR:

Per Scholas seeks a proactive, technically skilled, and learner-focused individual to serve as a Satellite Teaching Fellow within the Training Department. Our Satellite location is located 10 minutes from our main Cincinnati campus. This role is essential in extending our instructional reach to satellite campuses, ensuring learners at these sites receive high-quality instruction and support. The Satellite TF will serve as the on-site instructional presence, collaborating with the lead instructor who is based at the main campus.

This position is ideal for an experienced Teaching Fellow ready to take on greater responsibility and independence in the classroom.

This position is considered full-time.

WHAT YOU’LL DO:

Classroom Facilitation

• Serve as the on-site instructional leader in a satellite classroom where learners receive direct instruction from a lead instructor broadcasting from another location.
• Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare students for entry to mid-level Information Technology jobs. Technical training competencies include, but are not limited to, hardware, software, networking, security, servers, mobility, virtualization, cybersecurity, web development, quality assurance, and project management.  
• Facilitate a supportive, hands-on, and professional learning environment, ensuring smooth technical operations and learner engagement throughout each class session.
• Assist classroom facilitation in a highly interactive, hands-on style. The STF will consult with the Instructor before providing current students with review materials, videos, or other support.
• Collaborate with the lead instructor to plan instructional activities, ensuring alignment between campuses.
• The STF will form and lead study groups using the instructor's evaluations. The instructor and the students will determine topics. These study groups can be held during class (as the instructor approves) or before/after class.
• The STF will consult with the instructor to determine the activities for the present and upcoming days and assist in gathering the necessary tools to conduct the lectures and hands-on labs.
• The STF will understand the curriculum and be prepared to conduct a lesson if the instructor is temporarily unavailable due to PTO, technical issues, etc.

The STF may teach up to 1 week of classes if the Instructor is unavailable. The instructor is still responsible for outlining the lesson and lesson plans

• The STF will ensure that all equipment loaned to or used by the students is returned to the instructor, the storage closet, or the person it was borrowed from.
• Utilize the in-house PS Academy for assignments, tests, real-time performance monitoring, and assisting in entering student attendance/grades/scorecards. 
• The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day.  The rest of the time is dedicated to interactive, hands-on lab activities, which the Technical Instructor and STF lead.
• Class sizes range from 15-30 students.

Managing Student Performance 

• Provide students with ongoing feedback, recognize challenges early, and work with the instructor, coaches, and students to overcome them.
• Coordinate closely with students’ instructors and career coaches on enforcing program rules and promoting student success.
• Implementing individualized study plans for students that are struggling in the class.
• Participate in all required student progress meetings with other members of the team.
• Monitor and enforce student class attendance, dress code, and other program policies.

Curriculum

• Provide input on labs, Learning Management Systems, and program policies. 

Administrative

• Participation in staff meetings
• Conduct real-time student data entry in the PS Academy

WHAT YOU’LL BRING TO US:

Professional Qualifications

• Must be a graduate of a Per Scholas Training Program
• Must have obtained all certifications offered in the training course you participated in
• Recommended by a Per Scholas Technical Instructor
• Ability to teach in a highly interactive and hands-on style
• Passion for teaching others
• Flexibility to adapt to changes in schedule
• Interest in being part of a culture of continuous improvement
• Team oriented while able to work independently
• Highly responsive communicator
• Excellent verbal communication skills

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are proactive, dependable, and confident, working independently in a classroom setting.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and can learn quickly.
• You are strong at time management and can balance multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

The expected salary for this role is $43,680/yr

#LI-Onsite

WHO WE’RE LOOKING FOR

Per Scholas is seeking an IT Support instructor to become a member of our  Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations.

WHAT YOU’LL DO 

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more
• Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum
• Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials. 

WHAT YOU’LL BRING TO US

Instructional Skill Sets

• 1-3 years of teaching or training experience 
• Strong technical background; able to grasp and convey highly technical subject matter
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
• Strong communication skills

Required Skill Sets 

• Proficient understanding of IT support fundamentals, including hardware, software, and networking concepts.
• Familiarity with operating systems such as Windows, MacOS, and Linux.
• Experience in troubleshooting common IT issues, including software installations, network configurations, and hardware malfunctions.
• Knowledge of IT security protocols and best practices.
• Ability to work with diverse IT tools and software like helpdesk ticketing systems, remote desktop tools, and hardware diagnostic utilities.
• Understanding of cloud computing platforms and services.
• Experience with mobile device management and troubleshooting.
• Familiarity with virtualization technologies.
• Knowledge of IT support and best practices and service level agreements (SLAs).
• Ability to stay updated with the rapidly evolving tech landscape.
• Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements.

Preferred Skill Sets 

• Experience in diagnosing, repairing, and maintaining various computer hardware, including desktops, laptops, and peripheral devices.
• Ability to install, configure, and troubleshoot operating systems like Windows, Linux, and macOS, including knowledge of file systems, drivers, and system optimization.
• Experience in setting up and managing both wired and wireless networks, with a deep understanding of IP addressing, subnets, routing, and network troubleshooting tools.
• Experience in configuring, troubleshooting, and securing mobile devices across various platforms, including Android and iOS.
• Experience in setting up and managing Windows Server environments and roles such as Active Directory, DHCP, and DNS.
• Experience in designing and implementing Group Policy to manage user environments, system settings, and software installations across an organization.
• Experience in understanding and managing server storage solutions, including RAID configurations and different disk types.
• Experience in implementing backup strategies on Windows Server and restoring data or system states when necessary.

Professional Qualifications 

• Bachelor's degree (or equivalent practical/industry experience). 
• Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities. 
• Excellent written communication, presentation, and customer service skills.
• Solid understanding of business needs.
• Strong evaluation and data management skills.
• Prior knowledge or background in IT (if minimal, a desire and willingness to learn what’s needed) and a passion for technology is a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
• Relevant industry certifications, such as CompTIA A+ (1200 Series) , Network+, or others.
• At least three years of experience in an IT support role.

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are a life-long learner.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and learn new tools quickly. 
• You are detail-oriented, with exceptional organizational management skills.
• You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from various professional and cultural backgrounds.
• You are adept at managing your time and balancing multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

Compensation 

For this role specifically, we are targeting a salary range of $60,000 - 65,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

LI#- Onsite 

Lead Cloud Engineer (P486)

Cincinnati / Chicago

SUMMARY

The Lead Cloud Engineer will help technology teams architect and operate cloud infrastructure on Microsoft Azure, applying Cloud Engineering principles and defining solutions where gaps exist. They will collaborate with teams to deliver cloud engagements that achieve business objectives, with a strong emphasis on Azure management, governance, and day-to-day operational excellence (identity, networking, security, cost, and reliability). The role owns primary responsibility for driving/evolving the Cloud Engineering team capabilities in Azure and Infrastructure as Code, including Terraform standards and reusable modules. The role is responsible for day-to-day operational response and problem resolution for referred incidents and is a participant in an on-call rotation.

RESPONSBILITIES:

• Prioritize referred incidents from the Service Desk, Engineering/Data Science projects and other technology teams and provide/guide problem resolution for those incidents, including managing any necessary vendor engagement and serving as escalation point for the team
• Own and improve Azure platform operations and administration, including subscription/resource organization, RBAC/identity integration, networking, security controls, monitoring, and cost management
• Responsible for managing and improving our Terraform ecosystem (Terraform Cloud/Spacelift, policy/standards, and reusable modules with best practices built in)
• Implement and enforce Infrastructure as Code workflows (code review, testing, CI/CD, drift detection, and remediation) to improve repeatability and auditability
• Responsible for input to and for meeting team SLO targets and collaboratively ensuring team objectives are met
• Independently define, prioritize and execute project tasks and plans to deliver cloud-related infrastructure and solutions
• Document work and solutions appropriately and review Cloud Engineering team documentation for accuracy/completeness
• Contribute technical/procedural ideas to Cloud Engineering team operations and define/execute strategies to integrate these solutions as appropriate
• Engage with other technology and infrastructure teams as necessary to complete tasks
• Responsible for one or more cloud-related technologies including complete ownership of all aspects of the technology (maintain, upgrade, train, mentor, document)
• Participate routinely in team on-call rotation

QUALIFICATIONS, SKILLS, & EXPERIENCE

• 4-year degree in a technology related discipline or equivalent work experience
• 5+ years of hands-on experience designing, administering, and operating production workloads in Microsoft Azure
• 5+ years of experience with Infrastructure as Code (IaC) and cloud automation
  • Required IaC deep tooling experience: Terraform/OpenTofu, module creation and management, and policy/guardrail application.
• 5+ years of experience with SDLC and working with Agile development teams
• Microsoft Azure Administrator Associate (or higher) certification preferred
• Experience with container technologies (e.g., Docker) and familiarity with Kubernetes/AKS are a plus
• Nice to have tooling experience:
  • Python or other high-level interpreted programming language
  • GitHub Actions
  • Helm
  • Datadog or other enterprise observability tool
  • Artifactory or other enterprise package management system
• Ability to manage small to medium size IT-related projects, solving related problems and working to tight deadlines while under pressure
• Strong interpersonal and communication skills with demonstrated experience leveraging these skills with technical teams and non-technical business units
• Desire to learn new technology and grow across different areas of technology
• Demonstrated ability to prioritize own workload with multiple responsibilities and adaptability to changes in those priorities

#LI-SSS

Lead API Platform Engineer (Cincinnati / Chicago) P181

About 84.51°

84.51° is a data science and technology company (owned by Kroger) that turns customer data into decisions that improve how people shop. Engineers here work with modern cloud and data tech at meaningful scale, alongside product, data science, and business teams.

The role

We’re hiring a Lead API Platform Engineer to join our Application Delivery team within Platform Engineering. This is an individual contributor (IC) technical lead role, owning the API gateway experience end-to-end — from pre-production through production. You’ll help shape technical direction, mentor engineers, and continuously improve our on-call/escalation rotation — participating and fielding gateway-related production issues when on rotation.

If you meet most—but not all—requirements, we still encourage you to apply.

What you’ll do

• Own our gateway platforms: Maintain and evolve our Kong Enterprise API Gateway and Azure Application Gateway configurations, standards, and best practices—and help design what’s next.
• Strengthen API security: Implement and promote API security standards, including OAuth2, JWT, and SAML, along with access controls and encryption.
• Improve reliability and performance: Monitor, troubleshoot, and optimize using Datadog. Tune latency, caching behavior, and rate limiting to support high-performing APIs.
• Automate delivery: Build and maintain automation and CI/CD workflows (using GitHub Actions) for gateway deployments and policy/configuration updates.
• Enable great developer experience: Improve how teams build and test APIs by standardizing gateway onboarding, providing self-service patterns, and supporting reliable local development workflows (e.g., local gateway tooling, mock/test routes, and clear “run it locally” docs).
• Shape work for success: define and decompose scope into ready-to-build requirements (clear user stories and acceptance criteria), aligning on delivery standards, and proactively removing blockers to keep execution on track.
• Support production operations: Provide L2/L3 support, participate in an on-call rotation, lead root-cause analysis, and drive permanent fixes.
• Collaborate and document: Partner with development, QA, security, and architecture teams. Create clear documentation, SOPs, and onboarding materials to help teams ship confidently.

What we’re looking for

• Bachelor’s degree (Master’s degree desired) typically in Computer Science, Management Information Systems, Mathematics, Business Analytics or another technically strong program.
• 5+ years of hands-on experience operating API gateways in production environments (especially Kong)
• Strong API fundamentals (REST, JSON) and security best practices
• Experience working in a public cloud environment, plus solid networking knowledge (DNS, firewalls, load balancers) – Azure preferred but not required
• Comfort scripting and/or coding in one or more languages (e.g., Python, Shell, Java, Node.js)
• Familiarity with DevOps/Agile practices, Docker/Kubernetes/Helm, and Terraform (or other IaC tools)
• Clear communication skills and a collaborative mindset in a fast-moving environment

#LI-SSS

POSITION TITLE: Manager, Talent Solutions

LOCATION: Chicago, Cincinnati, Columbus, Detroit, Indianapolis, St Louis, Greater Boston, Bronx, Newark NJ, Philadelphia, Pittsburgh, Atlanta, Baltimore, Charlotte, NCR, Orlando, Dallas, Denver, Phoenix, Houston, Los Angeles, Seattle. 

REPORTS TO: Managing Director

WHO WE ARE LOOKING FOR:

Per Scholas seeks a Manager, Talent Solutions to cultivate a pipeline of employers that can hire multiple Per Scholas graduates for IT jobs.  The role is a unique opportunity to raise awareness about Per Scholas in the business and employer community and build sustainable talent pipelines between employers and our graduates.  

The successful candidate will have strong marketing, sales, and business development experience, preferably in technology, talent acquisition, and human resources. Success in this role will be measured by achieving 100+ employment opportunities annually and meeting the team’s monthly and yearly talent placement goals.

WHAT YOU’LL DO :

• Develop a new enterprise-level employer business development strategy with internal and external stakeholders. This will include sector and occupational analysis and informational interviews with existing employer partners and Per Scholas colleagues.
• Cross-sell other options for engagement with Per Scholas, including customized training opportunities and training and development services
• Analyze new trends and opportunities within the industry that will help you develop and maintain a strong understanding of the market and our competitors.
• Implement a local, enterprise-level strategy to sustainably secure 5-10 employer accounts who will commit to 7 or more hires annually across multiple business lines, focusing on job placements in IT support, software engineering,  cybersecurity, and entry-level cloud roles. This will include an entire sales cycle from networking and prospecting through initial stage relationship management to successfully landing and fulfilling a volume job order, with high employer satisfaction.
• Build professional, working, and consultative relationships with clients within Metro Atlanta by developing a nuanced understanding of the industry's unique client/business needs.
• Work closely with the Director of Talent Solutions, career coach, and instructors to ensure students are matched to appropriate job opportunities.
• Manage accounts to provide the highest level of customer satisfaction
• Maintain real-time records in CRM (Salesforce.com) and active communication with clients
• Additional tasks and projects assigned by your direct manager. 

WHAT YOU’LL BRING TO US:

Professional Qualifications

• A bachelor’s degree (or equivalent relevant experience) and at least two years of Talent Acquisition, Sales, Human Resources, or Business Development experience, with a proven track record of closing multiple deals leading to repeat clients or an equivalent combination of education and experience.
• Experience presenting to senior executives (C-Level), operational managers as well as technical and non-technical staff
• Success in leading and executing the sales process with expert sales, organizational, business, and professional skills
• Consultative selling and relationship management skills to drive results with clients
• Expert business knowledge to understand the business needs that drive clients to hire Per Scholas graduates
• A deep understanding of the IT industry’s talent/workforce needs, current staffing, and future growth trends, as well as connections within the employer landscape in the Atlanta area
• Demonstrated creativity in the development of solutions to diverse customer needs, including requirements documents, statements of work, and contracts
• Track record of excellent relationships with partners and executives

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with excellent written, presentation, and public speaking skills.
• You are highly organized and detail-oriented, able to manage multiple tasks and projects with consistent follow-through. 
• You are self-directed, analytical, and comfortable making decisions to adapt strategies and processes based on current conditions.
• You are tech-savvy and enjoy keeping current on trends
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

For this role specifically, we are targeting a salary of 55,000 with a range between $50,000 and $60,000. The salary difference is typically determined by several factors, including geography in which the selected candidate resides and alignment with qualifications and experience.

Position Summary

Crescent Forklift Operators are responsible to move the necessary materials throughout the warehouse in an effective, efficient, and very safe manner.

Forklift Operators are responsible to provide the necessary logistics services to our internal and external customers. The FLO’s processes will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read, understand, and follow the Doing it Safe Playbook 
• Understands and complies with all safety requirements 
• Do not walk by any unsafe act or behavior 
• Maintain a clean and organized warehouse
• Complete forklift inspection and trailer inspection forms accurately and according to procedure 
• Operate forklift in a safe manner in trailer, warehouse, production floor, and around other workers.

People

• Motivated member of the Crescent team
• Ability to work and complete individually assigned tasks
• Work well in high paced environment 
• Work closely with other FLO’s, Line Leads, Shipping and Receiving, and Supervisors to complete tasks on time, resolve issues, and continuously improve 
• Ability to learn tasks, layout, and customer requirements quickly
• Ability to operate warehouse management system

Productivity

• Operate forklift efficiently to maximize productive time
• Communicate with Production to prioritize, pull, and stage inventory accurately and according to procedure to ensure efficient line operation
• Efficiently load and unload trailers to maintain turnaround times for each dock appointment 
• Communicate with lead and supervisor to maintain good workflow for assigned tasks 
• Consistently reach pallets per hour productivity standard 

Quality

• Load trucks according to Crescent and Customer requirements with consideration for weight, balance, and load security 
• Report all safety, quality, near misses, accidents, mistakes, and product damages accurately and according to procedures
• Ability to accurately verify and count items to be picked, staged, or loaded
• Ensure the integrity of lot code is maintained through every product movement process
• Maintain customer or inventory separation when required

Customer Value

• Handle customer owned product with care and protect their brand
• Work efficiently to provide on time delivery for each customer request
• Identify and be a part of continuous improvement efforts

Financial

• Provide ideas to continually improve productivity, GMP’s, and RSW
• Continually seek out means to remove sources of waste throughout the warehouse
• Look for ways to increase sustainability 

Cultural Competencies

Do It Right

Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Identify and communicate continuous improvement opportunities 
• Accept and embrace change

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Able to adhere to safety and GMP requirements 
• Patient and aware of surroundings

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Able communicator- clearly communicate with peers and supervisors 
• Able to follow policy and procedures 
• Resilient—able to deal with the unexpected 

Work Environment / Physical Demands

Fast paced environment, requiring FLO’s to follow specific guidelines and instructions to meet a set productivity goal. The ability to establish repetitious routines, and be flexible to the flow of the business.

• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds
• Possess the necessary level of hand / eye coordination to safely operate industrial equipment 

Knowledge, Skills, & Capability

• The ability to read instructions and perform simple math
• Confident and able to both make decision and ask for support
• The ability to communicate and balance talking with listening 
• Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change
• Determining how information fits together and how the information relates to the task at hand
• The ability to break a problem down into steps and produce a logical timely solution
• The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the day

Systems Usage

• Pack Manager
• SAP

Performance Metrics and Trends

• Moves per hour
• Incidents and accidents
• Participate in Safety Observations
• Pack-Manager Data Entry
• Absenteeism
• Ontime/ timely

Qualifications

Education & Experience:

• High school diploma and 2 years of related experience, or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to communicate effectively through oral and written communications 

Preferred Qualifications:

• Regulatory GMP manufacturing experience
• Lean manufacturing and continual process improvement experience

We will absolutely know the FLO is successful if they can:

• Operate safe risk-free industrial equipment 
• Achieve all Productivity and Quality targets 
• Maintain an organized warehouse 

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis