What we do: 

Drive strategic growth of The Trade Desk’s retail data partnerships by accelerating execution, adoption, and operational rigor across a dedicated portfolio of retailers. This role sits at the center of retailer success - ensuring day‑to‑day partnership excellence, enabling offsite and onsite media activation, and creating leverage for senior leadership to focus on strategic acceleration, executive relationships, and enterprise priorities. 

This position plays a critical role in scaling our retail ecosystem by strengthening operating cadence, improving adoption signals, translating insights into action, and supporting go‑to‑market efforts across internal commercial teams and external retailer stakeholders. 

What you do: 

• Run a consistent partner operating rhythm, including weekly/monthly checkpoints, structured agendas, follow‑ups, and clear documentation to drive momentum across initiatives for a portfolio of grocery and e-commerce retailers 

• Take primary day‑to‑day ownership of assigned retail partnerships, serving as the lead while escalating strategic or executive moments to Directors as appropriate 

• Develop and shape QBR/MBR narratives, performance storylines, and progress tracking to support Director‑led executive conversations 

• Serve as the strategic bridge between AI‑driven insights and client action by contextualizing segment‑level findings, responding to client questions, shaping executive‑level interpretation, and ensuring recommended actions are executed 

• Partner with Retail Operational Excellence (ROE) team to manage to operational workflows, ensuring consistency and self-sufficiency across our commerce marketplace 

• Monitor usage and adoption signals, proactively flagging gaps or risks and routing issues with recommended actions 

• Own end‑to‑end negotiations and contracting for assigned partners - shaping commercial frameworks, managing deal execution, and aligning terms to long‑term partnership and revenue goals. 

• Support internal go‑to‑market and sales enablement efforts by preparing partner updates, contributing to internal announcements, and helping maintain partner‑specific knowledge assets 

• Coordinate retailer‑to‑TTD seller connections to support scaled commercialization 

• Identify and develop case study proof points by partnering across stakeholders 

• Translate retailer feedback into clear inputs for Product, supporting priority initiatives through disciplined operating plans and cross‑functional alignment 

• Work closely with ROE, Technical Account Management, Product, Legal, Marketing, and Sales to support successful integrations and ongoing partnership health 

Qualifications: 

The ideal candidate has experience working with retailers, data partners, platforms, or agencies and thrives as an experienced execution leader in a fast‑moving, complex environment. 

• Proven operator with a strong bias toward action, structure, and follow‑through—able to run complex initiatives with minimal oversight 

• Strong understanding of programmatic advertising, data partnerships, and retail media ecosystems, with an audience‑first mindset 

• Experience supporting offsite and/or onsite media activation and retail data adoption across advertiser and agency use cases 

• Comfortable developing performance narratives using both outcome‑based metrics (e.g., adoption signals, activation progress) and standard media KPIs 

• Highly organized with the ability to manage multiple workstreams, shifting priorities, and cross‑functional dependencies 

• Strong communicator with excellent documentation, synthesis, and stakeholder management skills 

• Adept at building internal trust and external credibility through consistency, preparation, and clear point of view 

Additional qualification requirements: 

• 4-6+ years of experience in account management, partnerships, programmatic media, or related roles 

• Expertise navigating legal frameworks and negotiations in support of complex partnership agreements 

• Experience working with Salesforce, including opportunity and relationship tracking 

• Demonstrated ability to operate effectively in fast‑paced, evolving environments 

• Comfort working with ambiguity and solving problems across multiple levels of abstraction 

• BA/BS degree required 

Why this role: 

This role creates leverage across Retail Data Partnerships by driving best‑in‑class strategy and execution for our retailers. You will accelerate adoption, deepen strategic partnerships, and work with senior leaders to advance growth and executive engagement. 

#LI-JS1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Opportunity

As a Float Phlebotomist/Administrative Assistant, internally known as a Flex One Medical Lab Services Specialist/ Member Support Specialist, at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $24.25 to $26.25 per hour based on a standard full-time schedule, with a 1.25 differential for eligible extended hours. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday 7:00am-7:30pm and 2 Saturdays a month based in office in Skokie, IL. 

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for a Patient Liaison to join our incredible team at Chicago clinic. As our patients walk into the clinic, you will be the welcoming face of our clinic, embodying a cheerful, professional, and polished demeanor at all times. This role is perfect for someone with a natural talent for customer service, a compassionate outlook, and exceptional attention to detail.

Our clinics are open up to seven (7) days a week, and the role may require a flexible schedule, including weekdays, weeknights, and weekends. As this is an on-site position, candidates must also be available to cover shifts within a 45-minute notice, when needed.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

Front Desk Responsibilities

1. Patient Check-In, Registration, and Check Out
• Welcome patients and visitors, ensuring a warm and professional first impression.
• Verify patient identity, and required documentation.
• Assist patients with completing registration and intake forms as needed.
• Manage scheduling, cancellations, and rescheduling of appointments.
• Educate patients on post-scan expectations.
2. Communication and Coordination
• Serve as a liaison between patients, providers, technologists, and clinical staff.
• Ensure the front desk area is organized, stocked, and operates efficiently.
3. Customer Service Excellence
• Address patient concerns or complaints with empathy and professionalism.
• Encourage patient feedback and foster a positive clinical experience.

MRI Tech Aide Responsibilities

1. Patient Preparation for MRI Scans
• Escort patients to changing rooms and explain pre-scan protocols.
• Assist patients with positioning for comfort and safety during scans.
• Screen for contraindications and verify compliance with safety protocols.
2. Support MRI Technologists
• Prepare the MRI suite with necessary supplies and clean equipment after use.
• Communicate any patient-specific concerns or needs to the technologist.
• Assist in maintaining an efficient workflow to minimize patient wait times.
3. Equipment and Environment Maintenance
• Report any technical issues or maintenance needs to appropriate personnel.
• Keep patient areas tidy and well-stocked with necessary materials.

What You’ll Bring

• Experience: At least 1+ year in customer service, preferably in a healthcare or related field.
• Initiative: A self-starter who takes ownership of their training and development.
• Work Ethic: Punctual, dependable, and committed to excellence in medical and customer care.
• Flexibility: Availability to work varied hours, including weekdays and weekends as needed.
• Efficiency: Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care.
• Team Player: Works collaboratively while maintaining a pleasant and professional demeanor with patients and colleagues.
• 1+ years of experience in phlebotomy strongly preferred

Nice-to-Have:

• Previous experience in healthcare, hospitality, or MedSpa.
• Proven experience as a Receptionist, Front Office Representative, or similar role.

Key Competencies

• Exceptional interpersonal and communication skills.
• Attention to detail and a commitment to high standards of excellence.
• Strong organizational skills and the ability to adapt to change.
• Problem-solving and decision-making abilities.
• Passion for patient care and creating memorable experiences.
• Emotional intelligence to manage emotions effectively and foster teamwork.

Considerations

• The Patient Liaison position requires individuals to stand for extended periods to ensure outstanding in-clinic patient care and experience. Depending on the shift, which may vary based on business needs and clinic operating hours, employees will receive a paid 15-minute sitting break if standing for more than 4 consecutive hours, and a second paid 15-minute sitting break if the shift exceeds 10 hours. These additional breaks are supplementary to, and provided in compliance with, state-mandated meal and rest break requirements applicable to the state in which the employee works. These 15-minute sitting breaks are in addition to and do not interfere with the state-mandated meal and rest breaks

Our Values

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! 
• Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The hourly wage for this role ranges from $20-$25 in local currency, depending upon experience

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

Waverly Advisors’ primary goal is to serve our clients, one another, and our communities. We aren’t your typical wealth management firm. Our intense client focus is at the center of everything we do. We go far beyond just managing our clients’ investments, offering truly in-depth financial planning and integrated tax services. We set ourselves apart by actually living and acting on our guiding principle, ‘Serve.’ It is the reason we go to work every day.  

In this role, you’ll be challenged to take on work that upholds our guiding principle and drives Waverly Advisors forward. We hope you’ll grow as a person and leader in your field and transform those around you as well.   

As part of the Waverly Business Services team, the Tax Assistant provides administrative and clerical support to our tax professionals, helping to prepare and manage documentation for clients including high-net-worth individuals, families, trusts, and closely-held businesses.  

A successful candidate will have the ability to effectively communicate with cross-functional team members, demonstrate critical attention to detail, exhibit a positive attitude, and possess willingness to learn. Organizational skills, resiliency and flexibility, and promptness are necessary in all tasks and responsibilities.  

Tax Assistant Responsibilities: 

• Answer phone calls and greet clients, as needed. 

• Assist in the collection, organization, and tracking of tax and accounting documents from clients. 

• Support the training and oversight of interns providing administrative tax support during busy season.   

• Assemble individual, trust, estate, and entity tax return packages for client review and filing. 

• Manage tax return e-filing processes. 

• Maintain and update internal databases, workflows, and client tax records. 

• Support the preparation of tax extensions. 

• Draft and send client correspondence related to document requests, deadlines, or tax notices. 

• File and scan client documents to ensure electronic records are complete and secure and in accordance with firm policies. 

• Coordinate with and support other departments (CSAs, financial planning, operations, billing) as needed to support client services. 

• Assist Controller with billing functions, as directed. 

Required Qualifications and Skills:  

• Previous experience in tax, accounting, financial services, or administrative support preferred. 

• Basic understanding of tax forms and filing requirements is a plus. 

• Proficiency in Microsoft Office Suite. 

• Strong attention to detail and organizational skills. 

• Ability to handle confidential client information with discretion. 

• Excellent communication and time-management skills. 

• A proactive, service-oriented mindset and a commitment to continuous learning. 

Physical Requirements:  

• Prolonged periods of sitting at a desk and working on a computer 

• Must be able to lift 15 pounds at times 

Benefits:  

• Comprehensive Health, Dental, and Vision coverage to support your overall well‑being.  

• 401(k) retirement plan with match and profit sharing to help you invest in your future. 

• Twelve paid holiday days per year 

• Extra vacation day on your birthday week--so you can celebrate you!

• Responsible Time Off Policy giving flexibility without annual PTO limits, while balancing team responsibilities and business needs.

• Paid sabbatical program: Enjoy four weeks paid time off after seven consecutive years of service.

• Comprehensive Health, Dental, and Vision coverage to support your overall well‑being.  

Legal:  

Waverly Advisors, LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by federal, state, or local law. 

Responsibilities of Security Officers include, but are not limited to:

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications of Security Officers:

• Must be at least 18 years of age.
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• Must be comfortable around dogs, cats, and other pets/animals
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Officers:
• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required

Pay and Benefits of Security Officers:
• Positions starting at $20-$21 / hour depending on experience, location and position
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

#HP

JOB SUMMARY

The Human Resources Intern will work directly with the Director of Human Resources and HR team members to support day-to-day HR operations and initiatives. This position will require collaboration with multiple departments and office locations to assist with HR-related requests, documentation, and employee programs.

The HR Intern will gain hands-on experience across core HR functions including recruitment, onboarding, employee engagement, compliance, HR systems, and reporting. This role requires professionalism, discretion, strong organizational skills, and an interest in human resources and people operations.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB RESPONSIBILITIES

· Assist the HR team with recruitment activities including job postings, sourcing, resume screening, interview scheduling, and candidate communications.

· Support onboarding processes for new hires, including document collection, system setup, and coordination with office managers.

· Maintain and organize employee files and HR documentation in compliance with company policies and applicable regulations.

· Assist with updates to HR systems (HRIS), tracking employee data changes, and data audits.

· Act as a liaison between the HR team and field team members (office managers and regional managers) when collecting information or documentation.

· Support employee engagement initiatives such as recognition programs, surveys, and internal communications.

· Assist in the creation and updating of HR resources, SOPs, and toolkits for employees and managers.

· Provide administrative support for HR programs related to benefits, performance management, and training.

· Assist with compliance-related tasks including acknowledgements, training tracking, and policy distribution.

· Support special HR projects as assigned by the Sr. Director of Human Resources.

OTHER JOB RESPONSIBILITIES

· Stay informed on HR best practices, employment trends, and entry-level HR compliance topics within healthcare and multi-location organizations.

· Assist with basic HR reporting, metrics tracking, and data compilation.

· Support internal audits and process improvement initiatives.

REQUIRED EDUCATION AND EXPERIENCE

· Bachelor’s degree (or currently working toward completion) in Human Resources, Business Administration, Psychology, or a related field.

QUALIFICATIONS

· Strong organizational skills and attention to detail.

· Excellent written and verbal communication skills.

· Ability to handle confidential information with professionalism and discretion.

· Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).

· Prior internship or administrative experience preferred but not required.

· Interest in pursuing a career in Human Resources.

PHYSICAL REQUIREMENTS

· Prolonged periods of sitting at a desk and working on a computer.

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a comprehensive list of all responsibilities, duties, and requirements. Additional duties may be assigned as determined. Elite Dental Partners is an Equal Opportunity Employer. We support a diverse workforce.

What we do  

You’ll join a software engineering team building internal AI solutions that support teams across The Trade Desk. We leverage large language models, retrieval‑augmented generation (RAG), agentic systems, and enterprise platforms like Microsoft Copilot and Anthropic Claude to improve productivity, streamline workflows, and reduce operational friction.

Our team also plays a key role in AI enablement across the company—supporting teams as they adopt Copilot, Claude and similar tools, designing and deploying custom AI agents, and guiding partners through their AI journey from idea to impact.

As a Senior AI Engineer on this team, you’ll be an end-to-end owner—collaborating closely with stakeholders, identifying opportunities, and delivering tools that make a real impact. We’re a nimble, fast-paced, and highly collaborative group that thrives on transforming the way teams operate and driving greater value across The Trade Desk.

What you’ll do: 

Some of the work that you will be doing to help us deliver on our mission is:

• Design and deploy intelligent agentic systems that integrate large language models (LLMs) with enterprise data, tools, and workflows using frameworks like LangChain, LlamaIndex, and Semantic Kernel.
• Develop Retrieval-Augmented Generation (RAG) applications using tools like Azure AI Search, vector databases, and secure enterprise connectors to deliver contextual insights.
• Build and deploy agents using Microsoft Copilot, Copilot Studio, Anthropic Claude, and similar platforms to help teams operationalize solutions within enterprise guardrails.
• Build and iterate on conversational agents that solve real-world problems, meet stakeholder needs, and deliver measurable business value.
• Deliver high-impact features by collaborating across teams, leading through ambiguity, and aligning technical solutions with business goals.
• Drive quality and performance through automated testing, monitoring, and data-driven evaluation of success criteria, user adoption, and operational efficiency.
• Mentor teammates and contribute to a culture of innovation, technical excellence, and continuous learning.

Who you are: 

• You have a Bachelor’s/Master’s level degree in computer science or relevant engineering-related field or equivalent experience.
• You have 8-10+ years of software engineering experience, including 1-2+ years working on AI-powered systems or products.
• You are proficient in Python and comfortable with additional languages such as C#, SQL, or TypeScript/React.
• You’re excited about AI enablement, including helping teams adopt platforms like Microsoft Copilot, Anthropic Claude and Copilot Studio, building agents, and guiding others through their AI journey.
• You have a good foundational knowledge of or hands-on experience with LLM orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel) and prompt engineering using LLM APIs.
• You have experience productionizing applications and implementing CI/CD pipelines to ensure reliable, scalable deployments.
• You are skilled in data ingestion and transformation using APIs, ETL pipelines, and connectors, and familiar with vector databases and retrieval strategies.
• You communicate clearly across technical and non-technical audiences and thrive in a collaborative, cross-functional environment.
• You are a fast learner who adapts quickly to new technologies and solves complex problems with creativity and pragmatism.

#LI-TP1

A variety of technical opportunities is one of the best things about working at The Trade Desk as a software engineer, which is why we do not expect you to know every technology we use when you start. What we care about is that you can learn quickly and find solutions to complex problems using the optimum tools for the job. What you know is less important than how well you learn and innovate. We are not seeking engineers who know all the answers; we need engineers who can invent answers no one has thought of yet and find answers to the questions yet to be asked. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-TP1

What we do  

You’ll join a business engineering team building internal AI solutions that support teams across The Trade Desk. We leverage large language models, retrieval‑augmented generation (RAG), agentic systems, and enterprise platforms like Microsoft Copilot and Anthropic Claude to improve productivity, streamline workflows, and reduce operational friction.

Our team also plays a key role in AI enablement across the company—supporting teams as they adopt Copilot, Claude and similar tools, designing and deploying custom AI agents, and guiding partners through their AI journey from idea to impact.

As a Sr AI Enterprise Engineer on this team, you’ll be an end-to-end owner—collaborating closely with stakeholders, identifying opportunities, and delivering tools that make a real impact. We’re a nimble, fast-paced, and highly collaborative group that thrives on transforming the way teams operate and driving greater value across The Trade Desk.

What you’ll do: 

Some of the work that you will be doing to help us deliver on our mission is:

• Design and deploy intelligent agentic systems that integrate large language models (LLMs) with enterprise data, tools, and workflows using frameworks like LangChain, LlamaIndex, and Semantic Kernel.
• Contributring to Retrieval-Augmented Generation (RAG) applications using tools like Azure AI Search, vector databases, and secure enterprise connectors to deliver contextual insights.
• Build and deploy agents using Microsoft Copilot, Copilot Studio, Anthropic Claude, and similar platforms to help teams operationalize solutions within enterprise guardrails.
• Build and iterate on conversational agents that solve real-world problems, meet stakeholder needs, and deliver measurable business value.
• Deliver high-impact features by collaborating across teams, leading through ambiguity, and aligning technical solutions with business goals.
• Drive quality and performance through automated testing, monitoring, and data-driven evaluation of success criteria, user adoption, and operational efficiency.
• Mentor teammates and contribute to a culture of innovation, technical excellence, and continuous learning.

Who you are: 

• You have a Bachelor’s/Master’s level degree in computer science or relevant engineering-related field or equivalent experience.
• You have 8-10+ years of software engineering experience, including 1-2+ years working on AI-powered systems or products.
• You have knowledge of Python and comfortable with additional languages such as C#, SQL, or TypeScript/React.
• You’re excited about AI enablement, including helping teams adopt platforms like Microsoft Copilot, Anthropic Claude and Copilot Studio, building agents, and guiding others through their AI journey.
• You are skilled in data ingestion and transformation using APIs, ETL pipelines, and connectors, and familiar with vector databases and retrieval strategies.
• You communicate clearly across technical and non-technical audiences and thrive in a collaborative, cross-functional environment.
• You are a fast learner who adapts quickly to new technologies and solves complex problems with creativity and pragmatism.

#LI-TP1

A variety of technical opportunities is one of the best things about working at The Trade Desk as a software engineer, which is why we do not expect you to know every technology we use when you start. What we care about is that you can learn quickly and find solutions to complex problems using the optimum tools for the job. What you know is less important than how well you learn and innovate. We are not seeking engineers who know all the answers; we need engineers who can invent answers no one has thought of yet and find answers to the questions yet to be asked. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-TP1

What we do  

You’ll join a business engineering team building internal AI solutions that support teams across The Trade Desk. We leverage large language models, retrieval‑augmented generation (RAG), agentic systems, and enterprise platforms like Microsoft Copilot and Anthropic Claude to improve productivity, streamline workflows, and reduce operational friction.

Our team also plays a key role in AI enablement across the company—supporting teams as they adopt Copilot, Claude and similar tools, designing and deploying custom AI agents, and guiding partners through their AI journey from idea to impact.

As a Sr AI Enablement Engineer on this team, you’ll be an end-to-end owner—collaborating closely with stakeholders, identifying opportunities, and delivering tools that make a real impact. We’re a nimble, fast-paced, and highly collaborative group that thrives on transforming the way teams operate and driving greater value across The Trade Desk.

What you’ll do: 

Some of the work that you will be doing to help us deliver on our mission is:

• Design and deploy intelligent agentic systems that integrate large language models (LLMs) with enterprise data, tools, and workflows using frameworks like LangChain, LlamaIndex, and Semantic Kernel.
• Contributring to Retrieval-Augmented Generation (RAG) applications using tools like Azure AI Search, vector databases, and secure enterprise connectors to deliver contextual insights.
• Build and deploy agents using Microsoft Copilot, Copilot Studio, Anthropic Claude, and similar platforms to help teams operationalize solutions within enterprise guardrails.
• Build and iterate on conversational agents that solve real-world problems, meet stakeholder needs, and deliver measurable business value.
• Deliver high-impact features by collaborating across teams, leading through ambiguity, and aligning technical solutions with business goals.
• Drive quality and performance through automated testing, monitoring, and data-driven evaluation of success criteria, user adoption, and operational efficiency.
• Mentor teammates and contribute to a culture of innovation, technical excellence, and continuous learning.

Who you are: 

• You have a Bachelor’s/Master’s level degree in computer science or relevant engineering-related field or equivalent experience.
• You have 8-10+ years of software engineering experience, including 1-2+ years working on AI-powered systems or products.
• You have knowledge of Python and comfortable with additional languages such as C#, SQL, or TypeScript/React.
• You’re excited about AI enablement, including helping teams adopt platforms like Microsoft Copilot, Anthropic Claude and Copilot Studio, building agents, and guiding others through their AI journey.
• You are skilled in data ingestion and transformation using APIs, ETL pipelines, and connectors, and familiar with vector databases and retrieval strategies.
• You communicate clearly across technical and non-technical audiences and thrive in a collaborative, cross-functional environment.
• You are a fast learner who adapts quickly to new technologies and solves complex problems with creativity and pragmatism.

#LI-TP1

A variety of technical opportunities is one of the best things about working at The Trade Desk as a software engineer, which is why we do not expect you to know every technology we use when you start. What we care about is that you can learn quickly and find solutions to complex problems using the optimum tools for the job. What you know is less important than how well you learn and innovate. We are not seeking engineers who know all the answers; we need engineers who can invent answers no one has thought of yet and find answers to the questions yet to be asked. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-TP1

What we do  

You’ll join a business engineering team building internal AI solutions that support teams across The Trade Desk. We leverage large language models, retrieval‑augmented generation (RAG), agentic systems, and enterprise platforms like Microsoft Copilot and Anthropic Claude to improve productivity, streamline workflows, and reduce operational friction.

Our team also plays a key role in AI enablement across the company—supporting teams as they adopt Copilot, Claude and similar tools, designing and deploying custom AI agents, and guiding partners through their AI journey from idea to impact.

As a Sr AI Solutions Architect on this team, you’ll be an end-to-end owner—collaborating closely with stakeholders, identifying opportunities, and delivering tools that make a real impact. We’re a nimble, fast-paced, and highly collaborative group that thrives on transforming the way teams operate and driving greater value across The Trade Desk.

What you’ll do: 

Some of the work that you will be doing to help us deliver on our mission is:

• Design and deploy intelligent agentic systems that integrate large language models (LLMs) with enterprise data, tools, and workflows using frameworks like LangChain, LlamaIndex, and Semantic Kernel.
• Contributring to Retrieval-Augmented Generation (RAG) applications using tools like Azure AI Search, vector databases, and secure enterprise connectors to deliver contextual insights.
• Build and deploy agents using Microsoft Copilot, Copilot Studio, Anthropic Claude, and similar platforms to help teams operationalize solutions within enterprise guardrails.
• Build and iterate on conversational agents that solve real-world problems, meet stakeholder needs, and deliver measurable business value.
• Deliver high-impact features by collaborating across teams, leading through ambiguity, and aligning technical solutions with business goals.
• Drive quality and performance through automated testing, monitoring, and data-driven evaluation of success criteria, user adoption, and operational efficiency.
• Mentor teammates and contribute to a culture of innovation, technical excellence, and continuous learning.

Who you are: 

• You have a Bachelor’s/Master’s level degree in computer science or relevant engineering-related field or equivalent experience.
• You have 8-10+ years of software engineering experience, including 1-2+ years working on AI-powered systems or products.
• You have knowledge of Python and comfortable with additional languages such as C#, SQL, or TypeScript/React.
• You’re excited about AI enablement, including helping teams adopt platforms like Microsoft Copilot, Anthropic Claude and Copilot Studio, building agents, and guiding others through their AI journey.
• You are skilled in data ingestion and transformation using APIs, ETL pipelines, and connectors, and familiar with vector databases and retrieval strategies.
• You communicate clearly across technical and non-technical audiences and thrive in a collaborative, cross-functional environment.
• You are a fast learner who adapts quickly to new technologies and solves complex problems with creativity and pragmatism.

#LI-TP1

A variety of technical opportunities is one of the best things about working at The Trade Desk as a software engineer, which is why we do not expect you to know every technology we use when you start. What we care about is that you can learn quickly and find solutions to complex problems using the optimum tools for the job. What you know is less important than how well you learn and innovate. We are not seeking engineers who know all the answers; we need engineers who can invent answers no one has thought of yet and find answers to the questions yet to be asked. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-TP1

Senior Corporate Counsel, Commercial

In this role, you will have primary responsibility for advising and supporting the sales and professional services organizations supporting Okta’s largest enterprise customers in North America. You will apply your experience when providing strong legal guidance, structuring complex deals, and drafting and negotiating SaaS Subscription Agreements and related commercial documents with some of the biggest names across every industry who trust Okta to help their organizations work faster, boost revenue, and stay secure.

What you’ll be doing 

• Primary responsibility to advise, draft, and negotiate outbound SaaS master subscription agreements, and other types of ancillary commercial documents related to the sales cycle , such as amendments, NDAs and SOWs, with a focus on large, strategic enterprise accounts, including customers in highly-regulated industries (e.g., global banking, finance, and healthcare).
• Provide day-to-day legal support and respond promptly and effectively to legal requests from sales and other internal clients. 
• Partner with revenue recognition, deal desk, sales operations, privacy and security, and other internal stakeholder teams to ensure negotiated agreements are consistent with internal Okta policies and processes. 
• Build critical relationships with sales and legal colleagues and key stakeholders to effectively provide practical legal and strategic advice to assist the business in meeting its objectives. 
• Advise on recommended courses of action and legal risks. 
• Ability to judge when to escalate identified issues as may be necessary. 
• Support continuous improvement of standard form legal templates, playbooks, policies and legal processes related to commercial transactions. 
• Support go-to-market tasks and willingness to drive and contribute to other interesting legal projects, as may be required.

What you’ll bring to the role

• 7+ years of relevant transactional legal experience negotiating and drafting enterprise-level technology agreements, including SaaS subscription agreements, cloud services agreements, technology licenses, and professional services agreements, statements of work, ordering documents, NDAs, amendments and related commercial documents. 

• 4+ years of in-house experience with a large technology vendor providing transactional legal support. 

• Significant experience providing commercial legal support to sales teams calling on large, strategic enterprise accounts in North America, including those in highly-regulated industries (e.g., finance, banking, healthcare, etc). 

• Proven track record of managing multiple complex deals with the ability to organize, prioritize deadlines and perform effectively in a fast-paced, fiscal quarter focused work environment. 

• Articulate communicator with confidence advising senior sales leadership and internal stakeholders on complex commercial issues. 

• Strong experience and demonstrated knowledge of the SaaS business model, revenue recognition principles, enterprise cloud computing, complex deal structures and related data privacy and security frameworks with a focus on regulated industries. 

• Deal urgency and interest in supporting revenue transactions. 

• Sound legal and business judgment, excellent drafting ability, and the ability to think strategically and give practical advice while appropriately weighing legal and business objectives. 

• Flexible and adaptable, with an eagerness to learn and grow in a highly dynamic environment. 

• Ability to work both independently and collaboratively across diverse teams. 

• Personable, self-motivated team player, willing to roll up their sleeves to get work done and have fun while doing it. 

• Strong academic background and J.D. from highly-regarded school, bar admission.

#LI-KC4
#LI-hybrid

(P24611_3358092)

What's the opportunity? 

Intercom is transforming how businesses build relationships with their customers by embedding AI deeply into our platform. As customers adopt AI-driven capabilities, they need trusted partners who can guide them through change, help them understand value, and ensure adoption translates into meaningful business outcomes.

We’re looking for a sales leader to build, scale, and evolve a team of Mid-Market Relationship Managers. This role is ideal for someone who excels at developing high-performing, experienced account managers and relationship sellers, instilling strong sales rigor, and leading teams through periods of product and go-to-market evolution.

You’ll play a critical role in retaining and expanding our customer base while helping customers move along their AI journey — from traditionalist to pioneer. Your main objective is to own and drive the performance of the mid-market customer segment, with accountability for growth, retention, and long-term customer value.

What will I be doing? 

Lead and develop an AI-fluent RM team

• Hire, onboard, and coach Relationship Managers across the MidMarket segment
• Develop and coach Relationship Managers to lead multi-threaded, value-based conversations across mid-market accounts, with a focus on driving expansion, renewals, and long-term customer growth.
• Build a culture of curiosity, learning, and continuous improvement as AI capabilities evolve
• Inspire high standards of performance, accountability, and customer focus

Own the business and deliver results

• Own your team’s revenue number, with accountability for renewals, expansion, and pipeline generation
• Establish strong forecasting discipline, deal inspection, and operational rigor at scale
• Ensure consistent CRM hygiene and adherence to sales process and methodology
• Balance near-term execution with long-term team development and business health
• Lead multi-threaded expansion strategies across accounts

Enable modern, value-based and technical selling

• Coach reps to sell outcomes and value, particularly where AI meaningfully differentiates Intercom
• Build business cases for AI adoption tied to efficiency, cost savings, and growth
• Partner with Enablement and Product to translate evolving AI capabilities into clear customer-facing narratives
• Raise the bar on technical credibility and commercial rigor across the team
• Identify and unlock cross-sell and expansion opportunities
• Drive larger, strategic renewals and upsell motions

Partner cross-functionally and shape the org

• Work closely with Product, Enablement, RevOps, Marketing, and CS to support AI-driven GTM changes
• Surface customer insights related to AI adoption, objections, and success patterns
• Contribute to improving sales processes, tooling, and operating rhythm as the platform evolves
• Navigate complex buying groups and stakeholder alignment

What skills do I need? 

Required

• 4 years Sales Management experience
• Experience selling SaaS solutions in a quota-carrying environment
• Experience managing and developing revenue-owning individual contributors
• Strong coaching and talent development skills, particularly with experience managing mid-market or commercial account executives / relationship managers
• Demonstrated ability to forecast, inspect deals, and operate with rigor at scale
  Comfort leading teams through change in a fast-moving environment

Nice to have

• Experience in Small Business, Scale, or Commercial sales motions
• Exposure to selling technical or AI-enabled products
• Familiarity with structured sales methodologies (e.g. MEDDPICC, Command of the Message)
• Experience helping customers adopt new technology

Bonus skills & attributes 

• Enjoy building and scaling teams while maintaining high standards
• Are excited about AI and motivated to help others understand its real-world value
• Balance empathy with accountability and operational discipline
• Translate complexity into clarity for customers and internal partners
• Like partnering cross-functionally to improve how the business sells and serves customers

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated

*Proof of eligibility to work in the United States is required.

The OTE range for this role is targeted at $203,500 - $243,058 for the Chicago Area. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

#LI-Hybrid

WHO WE ARE LOOKING FOR:

The Technical Account Manager will lead several of our most strategic Agency partner engagements deepening our integrations with our partners. This individual plays a critical role in translating company initiatives through streamlined technical operations. We are looking to hire someone who understands web technology, learns fast and is not afraid of complexity. You are comfortable leading high visibility projects and sharing best practices with a dynamic group of TAMs.

WHAT YOU WILL BE DOING:

• Manage the post-sale technical relationship for portfolio of accounts spanning multiple channel partners. Participate in strategic meetings to support engagements that require technical consultation
• Know our capabilities and differentiators to help the team identify opportunities to leverage them to solve business needs and support revenue growth
• Lead the development of project tracking and portfolio-specific goals based on the company’s vision and define a framework for reporting progress with leadership.
• Ideate, scope, and program manage engineering work to facilitate custom solutions to be scaled across our partners
• Communicate and collaborate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organizations.

SKILLS SUMMARY:

• Strong acumen for technical consulting and adept in influencing client technical investments that drive positive business outcomes
• You should have a passion for educating, training, and confidence to bring creativity to problem solving
• Expert project/program manager responsible for setting timelines, stakeholder management, and independently driving initiatives forward. Superb attention to detail is an absolute must.
• Experience with a formal project management method is a plus
• Superior relationship management skills including the ability to influence/advocate for your team in our collaborations with the Commercial and Technical organizations
• Effective decision making tactics that strives to clearly define the context, stay solution oriented and, when necessary, build advocacy with your leadership team
• Quickly grasp & learn new technical subjects and be able to explain them to others.

WHAT YOU BRING TO THE TABLE:

• 2+ years of work experience in a technical client-facing role
• Proficient working knowledge of Excel, Office and Outlook is a must
• Experience with SQL, web technologies/web programming languages, and APIs is strongly preferred
• Demonstrable creative thinking and problem-solving abilities
• Ability to manage multiple priorities and perform in a fluid, fast-paced work environment
• Experience working with clients, product, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders
• Ability to communicate efficiently and effectively
• Experience with digital advertising technology is a major plus

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Impact In This Role

As an Account Executive - Emerging Accounts, you will work closely with some of the most exciting companies in the world to help them bring amazing products to market. You will ensure Fictiv fully understands the customer’s requirements, challenges, and priorities to configure the optimal solution to address those requirements while improving their time to market.
You will work on identifying and developing prototyping opportunities and production-class manufacturing programs that allow our customers to develop, launch, and deliver products to market at speeds never before thought possible. Your proven leadership skills will be essential to coordinating the efforts of a highly capable Fictiv team and platform that supports you at every opportunity. You will deliver sales presentations and organize on-site meetings such as Sales meetings, quarterly business reviews, tech days, and other face-to-face meetings to build relationships and account know-how that help you manage and grow customer lifetime value. 
You will develop relationships at every level in an organization, from mechanical engineers to supply chain managers to C-level executives, to build trust and confidence in Fictiv as the “go-to” for all custom manufacturing needs. To enable these motions, you will eagerly engage in sales enablement and training activities to a) learn how to navigate Fictiv and do your job, b) learn our differentiated catalog offerings, and c) continue to learn and enhance your sales capabilities, including how to discover and understand customers more deeply. All of this aims to grow our wallet and mindshare within qualified accounts and hit our business targets. 

You will report to the Sr. Sales Director - Emerging Accounts 

What You’ll Be Doing

• Develop strategic account business plans for target accounts assigned to you in the Business Unit
• Prospect to build and maintain a healthy pipeline
• Identify and secure opportunities with prototyping, ramp, production and long-term, strategic manufacturing contracts
• Meet and exceed monthly, quarterly, and annual sales quotas
• Maintain accurate account and opportunity forecasting in Salesforce.com
• Lead and manage customer contract negotiations
• Build meaningful long term relationships with key customer decision makers
• Become a true expert in the product development needs, plans and challenges of your accounts
• Represent the company at trade shows, conferences, and industry events
• Help establish Fictiv’s reputation as a virtual contract manufacturer in the eyes of our most important customers
• Take responsibility for the overall success of your customers enlisting the correct Fictiv team members where appropriate

Desired Traits

• 3 to 5 years of sales experience with proven track record to work remotely and develop account plans, pipeline development
• BS/BA degree preferred
• Manufacturing experience is preferred
• Proven track record of meeting & exceeding monthly and quarterly targets
• Unparalleled verbal and written communication skills
• Strong communication skills
• Demonstrated track record of quickly building a new pipeline and managing a forecast to consistently exceed quota
• Strong negotiation and closing skills
• Demonstrated expertise with modern sales tools (CRM, Sequencing, Prospecting, Collaboration

Perks and Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
• Annual Education stipend
• Parental leave programs 
• Paid volunteer days
• Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
• And much, much more!

Fictiv is continuing to expand our remote US workforce. Applicants from the following states are eligible to apply:

Arizona (AZ), California (CA), District of Columbia, (DC), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), North Carolina (NC), Nevada (NV), New Hampshire (NH), New Jersey (NJ), New York (NY), Ohio (OH), Oregon (OR), South Carolina (SC), Texas (TX), Tennessee (TN), Utah (UT), Virginia (VA), Washington (WA), West Virginia (WV), Wisconsin (WI), Wyoming (WY)

Salary Range: $75,000 base and $50,000 variable (uncapped) 

Interested in learning more?  We look forward to hearing from you soon.

Our finance team tracks and seeks to understand the factors driving our growth and success. We help our entire organization achieve our operational and financial goals while embodying our company values. We ensure our objectives are feasible and work closely with all teams to ensure they have the resources they need to achieve our ambitious mission enabling all teams to work together effortlessly.

We’re looking for a collaborative go-getter who gets excited about winning as a team and helping others succeed.  You will be part of our AMER Deal Desk team under the finance org. You’ll have the opportunity to help create the groundwork for the future success of the team.  The Deal Desk works closely with partners in Sales, Revenue Accounting, Legal,  and Sales Operations to close deals that are good for both Asana and our Customers.  We are experts on our internal processes and requirements and advisors to the sales team on their deals, both from a process and a negotiation perspective.  It is our responsibility to relay information and educate our partners on those processes as well as the specific deals we are involved with.  We are obsessed with process improvement in order to help Asana continue to grow, scale, and succeed.

This role is based in our Chicago office with an office-centric hybrid schedule.  The standard in-office days are Monday, Tuesday, and Thursday.   Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner.  If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Act as a trusted advisor to Sales, Customer Success, Legal, Finance, Systems, and other key teams, providing guidance on optimal pricing strategies and deal structures while maintaining clear communication and alignment across all stakeholders.
• Drive the creation and rollout of scalable contracting policies and processes that support both operational efficiency and company objectives.
• Foster a culture focused on ongoing enhancement, documenting best practices, and embedding a data-centric approach throughout the organization.
• Continuously monitor and evaluate deal metrics to uncover business insights and pinpoint areas for optimization.
• Lead the planning and implementation of system upgrades and projects that reinforce Deal Desk operations, ensuring on-time delivery and alignment with broader strategic goals.

About you:

• 3 - 5 years of relevant experience, including substantial time in deal desk or revenue-focused roles, ideally within a technology-driven or high-growth company. Skilled in drafting and negotiating software agreements, with a strong ability to evaluate discounting and other non-standard requests to make well-informed business decisions.
• Strong verbal and written communication abilities, capable of distilling complex information and presenting it clearly to audiences at all levels, including senior executives.
• Proficient with CRM, CPQ, and CLM systems, with hands-on experience in developing ad-hoc reports and financial models to support strategic decision-making.
• Advocate for continuous improvement, capturing best practices and fostering a data-centric culture across the organization to enhance processes and outcomes.
• Knowledgeable in SaaS business models, pricing strategies, and revenue recognition practices, with an ability to leverage these insights to support the business's growth and profitability.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

What we’ll offer:

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. 

For this role, the estimated base salary range is between $120,000 - $136,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

#LI-Hybrid

• Oversee the health of client relationships as a strategic advisor, guiding problem-solving discussions and providing best-in-class client services.
• Demonstrate the value of The Trade Desk to clients by providing innovative solutions that meet the clients’ needs and our business goals.
• Lead key agency client meetings in collaboration with business development and trading counterparts.
• Develop trusting and productive relationships with key stakeholders both internally and externally.
• Lead the development of portfolio-specific goals based on the company’s vision and values and responsible for tracking progress of portfolio revenue goals on a monthly and quarterly basis.
• Become heavily involved in product development by identifying how to build product that provides solutions for our clients’ business objectives and serving as a liaison between our clients and our product team.
• Coach a small and nimble team of Account Managers; overseeing their day-to-day management, motivating the team by setting clear expectations, developing career path plans, providing constructive feedback, and maintaining a high level of performance from the team to develop the next generation of leaders.
• Manage for team bandwidth, delivering a high-level of account support and reporting progress against goals to management.
• Communicate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organization.

• 7+ years of digital advertising experience with at least 2 directly managing and developing a team
• At least 2+ years working on the CPG vertical
• Experience in developing, nurturing and managing client relationships.
• Proven track record of driving revenue growth with large customer accounts.
• Strong management and leadership skills through a collaborative team approach.
• Ability to build strong relationships with internal and external stakeholders, executive team and industry groups.
• Execute (and coach others to execute) timely in fast-paced environment through effective time management and prioritization skills.
• Excellent communication and interpersonal skills.
• Ambition to develop personally and nurture the development of others.
• Excellent influencing and negotiation skills.
• Highly organized with a strong attention to detail.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

#LI-MB1

What you'll do:

The ideal candidate will have a passion for helping people and an interest in learning about the trading industry and technology. They will lean into real-time problem solving and assist customers with solutions to account or technology-related issues. This individual will work on our Client Services Team, reporting to a Team Lead-Client Services, and will respond to the needs of thousands of clients worldwide to ensure a world-class customer experience.

In this role you will:

• Leverage phone and email to help resolve client support inquiries regarding their account and our platform
• Assist clients with various inquiries such as account setup, technical support, troubleshooting accounts, and treasury-related items
• Educate and empower customers to get the most out of the NinjaTrader product line
• Become a power user of Outlook, HelpSpot, Confluence, Jira, and other productivity applications
• Efficiently and accurately manage customer data using Salesforce
• Collaborate with internal teams including our Trade Desk, Technical Support, and Compliance teams
• Identify and communicate emerging client needs and feature requests to management and other internal teams
• Guide clients in navigating the world of commodity futures and NinjaTrader’s services
• Assist management in creating and revising policies based on customer feedback
• Contribute to continuous team and client experience improvements by creating knowledge articles and email templates
• Regularly assist with beta testing new software updates

What you'll need:

• Strong computer skills and the ability to learn complex systems quickly
• Empathy and the ability to connect with customers while showing genuine care for their issues
• Ability to explain complex information or instructions in a simple, understandable way
• Strong time management skills with the ability to follow up on multiple issues and customer service requests
• Excellent written and verbal communication skills
• Tech-savvy mindset with the ability to troubleshoot computer issues directly with clients

Bonus points for:

• Written and spoken fluency in Spanish
• A minimum of 1 year of customer service experience, preferably in a high-volume technology company
• Prior experience with CRM software and customer service ticketing software
• Knowledge of the trading industry is a plus but not required

Compensation:

The annual salary for this role is $54,000.00 USD. In addition, this position will also receive an annual target bonus of 4%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).  

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Additional details on our total compensation package and benefits are listed below. 

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.

As a Services Consulting Specialist (SCS), you will serve as the strategic bridge between our Sales and Professional Services teams — supporting prospects through scoping, risk assessment, and requirements gathering while ensuring a smooth, seamless handoff from Sales into Implementation. This is a full-cycle role spanning both net new business development and expansion within our existing customer base. You’ll partner closely with Sales and Customer Success to position high-value services that accelerate time-to-value and drive meaningful business outcomes for customers across the supply chain ecosystem.

Responsibilities

Pre-Sales & Prospect Engagement

• Partner with Sales and Customer Success to evaluate prospect feasibility and ensure customers can be successfully implemented within FourKites’ delivery model
• Lead prospect and customer design sessions to map current-state operations and define a clear solution path with FourKites
• Engage with high-value, complex prospects to facilitate workshops that identify solution gaps, operational complexities, and a viable path forward
• Support Sales on RFP responses related to implementation and operations activities
• Provide strategic guidance on pilot programs during the pre-sales cycle
• Review and enforce BRD completeness standards before SCS engagement begins; define and publish minimum intake requirements to Sales and Pre-Sales (Solution Advisors.)

Scoping & Commercial Support

• Review and approve Rough Order of Magnitude (ROM) outputs for highly complex delivery models
• Own the review and finalization of the Solution Scoping Document (SSD), which drives prospect and customer conversations to confirm final project scope
• Design and facilitate cross-modal business process design sessions; build methodology that progressively transfers facilitation capability from SCS to Implementation Managers.
• Build and maintain standard scoping questionnaires, and create RACI matrices covering roles and responsibilities from qualification through contract.
• Support Sales, Customer Success, and Implementation teams with Fixed Fee service offerings — including estimated timelines, sample project plans, and hours estimates scoped to each prospect’s requirements
• Provide the legal team with all scope inputs required for Statement of Work (SOW) creation
• Own all redline reviews and responses specific to the SOW

Risk & Opportunity Management

• Identify and flag implementation risk with pipeline opportunities - including ARR-to-complexity mismatches and unrealistic timeline commitments - and escalate appropriately via Deal Desk Reviews
• Partner with Sales and Product on new service offerings and strategic partnerships
• Serve as the implementation team's authority on PS fee requirements and scope commitments; maintain appropriate commercial terms under Sales pressure for concessions, with a defined escalation path to PS leadership when alignment cannot be reached

Enablement & Best Practices

• Lead ongoing training sessions with the Sales organization to elevate Professional Services as a value-add and competitive differentiator
• Partner with the Solution Advisor (SA) team to deliver best practice training on implementation methodology and prospect scoping
• Define, communicate, and enforce the SCS engagement model - including minimum thresholds for assignment, scope boundaries between SCS, SA, and AE, and the process for managing out-of-scope requests routed incorrectly to the SCS team

Documentation & Reporting

• Own the creation, maintenance, and ongoing updates of all internal and external SCS collateral
• Own the creation, maintenance, and ongoing updates of all internal SCS reporting

Requirements

• 5+ years of experience in an Implementation or Services Sales support role preferably within a SaaS software organization
• 7+ years of customer-facing experience, including a portion with enterprise-level clients, in the supply chain space
• Experience assessing data readiness across multi-modal supply chain environments and diagnosing integration gaps prior to implementation
• Ability to operate with agility in a fast-paced environment, managing and prioritizing multiple tasks simultaneously
• Strong analytical skills with the ability to identify root causes and develop effective solutions
• Proven ability to build and foster cross-functional relationships that drive consistent messaging throughout the sales cycle
• Deep knowledge of the FourKites Implementation Methodology and the full FourKites product suite

Preferred Qualifications

• Bachelor’s or Master’s degree in Business, Computer Science, or a related field
• Excellent verbal and written communication skills, with the ability to engage both business and technical stakeholders
• Deep knowledge of the FourKites Implementation Methodology and the full FourKites product suite
• Superior presentation skills, including experience presenting to C-level executives
• Proven track record of driving successful implementations with enterprise clients
• Strong critical thinking skills with the ability to thrive in a fast-paced, agile environment
• Ability to travel up to 40% as needed

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Compensation

The expected annual base salary range for this role is $100,000 – $130,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program.

Benefits

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.

Benefits include:

• Medical, Dental & Vision benefits starting on first day of employment
• 401k Retirement savings with employer match
• Bonus and incentive compensation as well as employee stock option program
• Employer paid life insurance and short term disability insurance
• Generous PTO, global recharge days, and volunteer days
• Paid parental leave for all parents
• Family planning and inclusive wellbeing resources
• Technology reimbursement
• Commuter benefits for in-office employees (Chicago)
• Annual Wellness Stipend
• Ongoing learning & development opportunities

About Fourkites 

FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office. 

If you are a California resident, here is our California Applicant Privacy Notice.

FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We offer a competitive salary between $65k - $70k a year with opportunities for merit increase based on performance.

About Carvana

At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years.

Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.

Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the people that already do.  

THIS IS A 100% ON-SITE POSITION (Monday through Friday)

About the team and position

We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges, and juggle many assignments at once.

In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.

What you’ll be doing

• Travel up to 60% to help set up and support new and existing remote Carvana Locations to include (desktop, server, network, security surveillance, and AV).
• Communicate with internal and external users and vendors on project timeline and completions. 
• Deal with anything that is powered (wired or wireless)
• When not on the road, take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users.
• Set up IT accessories (monitors, docking stations, phones, etc.) for all new hires and help current users with occasional desk moves.
• Document solutions to new problems and share them with the rest of the team.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Configuring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and security. 
• Maintain physical security for all infrastructure and endpoint devices and ensure to follow Carvana security best practices.
• Provides support for implementation, troubleshooting, and maintenance of Information Technology platforms.
• Participate in hardware refresh project assigned to Carvana locations   
• Participate in providing internal business support by resolving escalation requests and provide technical support when requested.
• Diagnosing and resolving hardware, software, networking, and system issues when they arise.
• Monitor helpdesk ticketing system and ensure tickets are resolved on time to meet Carvana defined SLA. 
• Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade.
• Maintain inventory for all infrastructure related hardware in the Carvana inventory System. 
• Document solutions for new problems in Jira. 
• Ability to participate in an on-call rotation and after hours work when needed

What you should have

This is a service desk and user-facing support role. The qualifying candidate must be enthusiastic, energetic, and must take pride in helping people solve their computer problems. Service with a smile is a requirement! Additionally, you will have...

• High School Diploma or equivalent
• Valid and current driver’s license. 
• Advanced skills administering Windows Server, Active Directory, DHCP, and other network services.
• Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images.
• Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra).
• Experience working with Meraki Security Appliances.
• Experience with all major types of mobile devices (iOS, Android, Windows).
• An understanding of enterprise network environments .
• Basic knowledge and troubleshooting skills for IP Phones.
• Experience with G-Suite including Gmail, Calendar, and Drive.
• Intermediate skills supporting MS Office suite, especially Outlook and Office 365.
• Experience with troubleshooting AV equipment such as HD TVs or Projectors.
• Project management experience is a plus.
• 4-6 years of IT experience in fast-paced environments

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skillset and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.
• Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to carry and transport up to 70 pounds up to 20 feet.
• Requires excellent visual acuity and manual dexterity.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Responsibilities of Security Officers include, but are not limited to:

• Officers must be attentive, approachable, and capable of enforcing policies while delivering excellent customer service to guests, staff, and vendors.
• This is a high-visibility, physically demanding, customer-facing role in a fast-paced public environment.
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Enforce museum rules and policies in a professional, customer-service-oriented manner
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Provide a visible security presence throughout the museum
• Rotate between assigned posts as needed

Required Qualifications of Security Officers:

• Must be at least 18 years of age.
• Must be able to work all shifts. 
• 7-8 years of security, customer service, or public-facing experience preferred
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Willingness to work all posts and flexible schedules
• Experience in museums, hospitals, retail centers, or high-traffic public venues
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs., completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Officers:
• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required

Pay and Benefits of Security Officers:
• Positions starting at $19.50-$22.00 per hour
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

#HP

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

DRW is looking to bring on a Special Situations Equity Analyst to join the Chicago based trading and research team. The role will be to work primarily with the Equity teams, however, DRW, as a multi-asset proprietary trading firm, provides the opportunity to collaborate in a wide range of products as well.  The goal is to work with trading teams to provide fundamental insight into Corporate Actions and Special Situations as well as the structuring of trades. As an Equity Analyst, you will be responsible for understanding the current environment and market drivers and translating that into a forward-looking view. We are looking for a result driven individual who enjoys the challenge of understanding a situation in a much greater level of detail than anyone else in the market.  In addition to providing daily research updates and real-time coverage for the traders, this role will be an opportunity to build a scalable process which can extend across the universe of listed equities and options.  Another responsibility will be liaising with external data vendors to evaluate their products and working with software developers and quantitative researchers to implement a suitable database on which trade ideas can be generated.  Understanding the impact of events on derivatives markets will be a key driver of success.  This is a rare opportunity to be in a research role on a team with a large appetite for growth, where ideas can be translated into trades quickly, and a chance to be associated with the resulting revenue stream.

Responsibilities:

• Provide real-time analysis on relevant corporate events, distressed scenarios, capital structure dislocations, and other unique situations
• Work with traders to generate trades around the research process output
• Maintain financial models and valuation scenarios to analyse companies’ performance
• Monitor and build probability distributions for upcoming events to anticipate stock performance and volatility
• Develop catalyst-driven theses around new and existing corporate actions
• Research and propose new strategies adjacent to the desk’s existing playbook
• Work with Software Engineers to develop automated web scrapers and other data analytics tools
• Manage external relationships with sell side research desks, data vendors, and brokers
• Engage with the DRW hiring process in order to help build out the team

Requirements:

• Strong understanding of financial markets and the impact of events on company valuations
• Extreme attention to detail and accuracy
• Strong understanding of descriptive statistics
• Coding capability in Python, R, Matlab or similar statistical language
• Ability to synthesize qualitative and sometimes messy quantitative information, from often disparate and incomplete sources
• Experience working with large data sets
• Understanding of options pricing and greeks
• Confident communicator

The annual base salary range for this position is $150,000 to $250,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

#LI-JW1

About Octave

Octave is a modern mental health practice that offers both in-person and virtual therapy. We focus on making high-quality care more accessible and affordable by partnering with insurance providers. Our goal is to support clients and clinicians with a system built on equity, effectiveness, and sustainability.

About the Role

Octave is seeking  to partner with existing group practices in Illinois (Chicagoland area), that want to provide excellent mental health care, in-person. As an Octave partner, your team will join a supportive community of clinicians focused on client-centered, evidence-based therapy. 

At Octave, we take care of all backend operations so your clinicians can focus on providing care. Our team manages credentialing, billing, marketing, technology support, and client referrals. This allows your clinicians to focus primarily on seeing the clients we connect them with and completing session documentation, removing the administrative burden from your group practice.

Your providers will support adult clients managing stress, anxiety, depression, and related concerns. We emphasize evidence based practices such as CBT and DBT with a strong commitment to culturally responsive care. 

What You’ll Do

• Provide therapy to adults dealing with stress, anxiety, depression, and other concerns.
• Use short-term, evidence-based approaches like CBT or DBT.
• Offer culturally responsive care.
• See clients virtually and/or in person (you must have your own office space to hold in-person sessions).

Qualifications for Group Practices

• Must have at least 3 or more fully licensed clinicians who would be joining Octave.
• Required to have your own office space and are willing to provide in-person services (within the market we're hiring in).
• All clinicians must be fully licensed (no associate or intern level providers).
• Licensed in Illinois (LCPC, LMFT, LCSW, PsyD).
• Must be licensed and in good standing with your governing licensing board.
• At least 1 year of post-license experience (2+ preferred).
• Training in therapies such as CBT, DBT, trauma-focused treatments, or similar.
• Certain payor relationships may exclude you from employment.
• Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling.

Octave's Company Values: 

The below values drive our day-to-day operations.

• We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves.
• People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
• No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
• Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
• Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
• Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them.
• There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. 
• Must be able to observe and communicate information on a laptop. 
• Move up to 10 pounds on occasion. 
• Must be eligible to work in the United States without sponsorship now or in the future.
• Octave’s policy requires that all clinical sessions be conducted while you are physically located in the United States.

System Requirements

Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools:

• Computers that are Mac OS (Ventura or later) and Windows OS (10/11)
• Computers kept up with the most recent security updates
• An unmanaged device (a device not provided to you by another company/organization)

Additionally, Octave IT does not support using iOS, Android, or ChromeOS as your primary device.

Compensation

Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.

The hourly compensation range for this role is listed below dependent on licensure:

In-Person Rates:
$63-$118/hour for master's level license.
$73-$123/hour for doctoral level license.

Virtual Rates:
$60-$115/hour for master's level license.
$70-$120/hour for doctoral level license.

How We Use Technology in Hiring:

As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About the Company:

About the Role:

Octave is hiring Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in Illinois at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care.

You are a good fit if you are:

• Passionate about expanding access to high-quality mental health care.
• Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients.
• Adept at building and maintaining a strong therapeutic alliance.
• Willing to deliver feedback-informed care using standardized measures.
• Expert at providing culturally responsive and culturally competent care.
• Open to learning from your colleagues and clients.
• Someone who thrives in a culture of thoughtful feedback and transparency.

Qualifications:

• PsyD, LMFT, LCSW, LCPC
• Current License in Illinois.
• Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling.
• Must be licensed and in good standing with your governing licensing board.
• Preferred 1 year of related post-license clinical experience required. 
• At least 2 years of experience preferred in one or more of the following areas:
  • CBT for depression or anxiety
  • DBT for emotion dysregulation
  • Unified Protocol for emotional distress
  • CPT or PE for trauma
• Must have your own office space and are willing to provide in-person services in the Chicago area.

Octave's Company Values: 

The below values drive our day-to-day operations.

• We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves.
• People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
• No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
• Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
• Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
• Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them.
• There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. 
• Must be able to observe and communicate  information on company provided laptop. 
• Move up to 10 pounds on occasion. 
• Must be eligible to work in the United States without sponsorship now or in the future.
• Octave’s policy requires that all clinical sessions be conducted while you are physically located in the United States.

System Requirements: 

• Computers that are Mac OS (Ventura or later) and Windows OS (10/11)
• Computers kept up with the most recent security updates
• An unmanaged device (a device not provided to you by another company/organization)

Compensation: 

Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.

The hourly compensation range for this role is listed below dependent on licensure:

In-Person Rates: 
$63-$118/hour for master's level license.
$73-$123/hour for doctoral level license.

Virtual Rates: 
$60-$115/hour for master's level license.
$70-$120/hour for doctoral level license.

How We Use Technology in Hiring:

As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Trading Team works with Account Management and Business Development to provide strategic recommendations to retain clients and grow their business. The main responsibilities of a Trading Specialist are to provide detailed performance and pacing recommendations and be a platform expert who can not only teach the nuances to clients but can actively navigate and utilize the platform themselves. Trading Specialists should eventually be viewed as a consultants to clients who are aiming to drive the strongest performance possible.

What you’ll do:

• Collaborate with both Account Managers and Business Development colleagues while mentoring other Traders to help drive advertiser performance and account growth
• Troubleshoot campaign setup and performance issues across multiple channels including Display, Online Video, and Connected TV
• Provide feedback to Product Managers to ideate on platform and product improvements
• Utilize excel and other advanced analytics tools, such as Tableau or Power BI, to analyze large sets of data and create actionable insights
• Be comfortable presenting data and insights to client stakeholders
• Start to build strong relationships with agency and brand direct stakeholders to drive forward business and meet client needs
• Work with agency traders and planners to setup campaigns and provide optimization recommendations to ensure budgets deliver in full as well as hitting client KPIs
• Become a platform expert who can consult and educate clients on new product updates, platform best practices, and industry news
• Comfortable traveling 1-2 times a quarter nationally 

Who you are:

• 4+ years of consultative, client-facing work, ideally within ad tech, digital marketing, finance or other data-heavy, industries (hands-on keyboard DSP experience a plus)
• Strong technical experience, ability to perform at a high strategic level and ability to think long term
• Comfortable with client management, day to day communication, and presenting in front of clients
• Strong ability to communicate complex topics to agency and brand direct stakeholders
• Effective time management skills with the ability to prioritize client asks as well as long term projects
• Fluency in understanding the DSP/Ad Tech landscape a plus
• Strong quantitative skills using tools such as MS Excel, Vertica and Power BI
• Ability to collaborate across multiple teams and internal stakeholders as well as work independently on daily tasks

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Please note: This position is not eligible for immigration sponsorship. 

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value—supporting the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark.

AI Support Analyst

The AI Support Admin plays a critical role in ensuring the smooth operation and adoption of AI tools across Accordion. Acting as the first line of specialized support for AI-related escalations, this individual bridges day-to-day technical assistance with long-term enablement initiatives. Reporting to the AI Enablement Lead, the Analyst will partner closely with both AI system readiness and AI training to resolve user issues, maintain system readiness, and enhance firmwide confidence in AI-driven tools.

This role combines hands-on technical troubleshooting with process and training support—making it ideal for someone who is equally comfortable solving technical challenges, documenting best practices, and assisting in the rollout of new AI capabilities.

The ideal candidate is a problem-solver who thrives at the intersection of technology and people. They bring curiosity about AI, patience in helping users, and the technical acumen to keep systems running smoothly. This person takes initiative, communicates clearly, and sees AI not just as a set of tools—but as a transformational force to make work more intelligent, efficient, and collaborative.

This position will ideally be based in one of our US offices and is a hybrid role with the flexibility to work remotely 2 days per week (also eligible for remote candidates).

This position is not eligible for immigration sponsorship.

What You'll Do:

AI Support and Troubleshooting

• Serve as the Help Desk escalation point for all AI-related issues, including tool access, performance, and integration challenges
• Troubleshoot and resolve incidents involving platforms such as Glean, CoPilot, ChatGPT, Zoom AI, and future AI applications
• Maintain documentation of known issues, resolutions, and best practices to improve first-line Help Desk response efficiency
• Monitor AI system health, escalate platform-level outages, and communicate impacts to stakeholders as appropriate

Collaboration and Enablement Support

• Work with AI system readiness to test new configurations, validate system integrations, and ensure readiness for production use
• Support AI training in maintaining learning materials, managing AI knowledge articles, and coordinating firmwide training sessions
• Participate in rollout activities for new AI tools and enhancements, providing hands-on user assistance and feedback for improvement
• Assist in building and maintaining AI usage dashboards and adoption reports in collaboration with the BI and Data Analytics teams

Continuous Improvement and Governance

• Identify recurring support patterns and propose solutions to improve user experience and system performance
• Maintain compliance with Accordion’s AI governance, security, and data management standards
• Document AI support procedures, ensuring alignment with internal IT and internal People Team standards

You Have:

• 2–4 years of experience in IT support, systems administration, or AI/automation tool management
• Strong understanding of enterprise AI tools such as Microsoft CoPilot, Glean, ChatGPT, Zoom AI, or similar
• Excellent troubleshooting, communication, and documentation skills
• Demonstrated ability to collaborate across teams, prioritize effectively, and manage multiple concurrent tasks
• Familiarity with Power BI, SQL, or other reporting tools is a plus
• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)

You Are:

• Excited to be part of a growing team, with a focus on driving future growth
• Passionate about delivering exceptional client service
• Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies, particularly within the office of the CFO
• Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture
• Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing)
• A self-starter with a strong work ethic
• Full of entrepreneurial spirit and comfortable in a fluid, flat organization
• Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary
• A team player, able to work with team members across all levels
• Someone who enjoys mentoring others and doing meaningful work
• A leader of others; you lead by example

The annual salary for this role ranges from: $70,000 to $90,000 + benefits + bonus.

Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-HA1

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the team + role 

Robinhood's Customer Experience team is committed to providing an outstanding customer experience. In your role as an Advanced Services Representative, you will be empowered to help our customers with some of their most complex issues. In particular, your work will focus primarily on options trading and margin related issues experienced by our fast-growing customers. Your job is not only to help our customers with the issues they encounter, but empower them to learn and grow as traders. You will also play a critical role in providing feedback to business partners that help further enhance our product and platform, improving the customer experience. 

As an Advanced Services Representative, you'll be the company's voice and will use exceptional empathy and product expertise to ensure our users feel understood and valued. Your mission will be to solve customer issues efficiently and effectively. Self-starters who spot and solve problems thrive at Robinhood, and you'll have a special role as the voice of our customers.

Shifts actively recruiting for by most needed:

• Remote-Overnights
• In-office Day Shift
• Remote- Mid Shift

This role is based in our Chicago, IL, Denver, CO, and Westlake, TX offices, with in-person attendance expected 5 days per week during the 9-week onboarding period. After onboarding, in-person attendance is expected at least 3 days a week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

Applications for this role will be accepted through ongoing. Please connect with your recruiter for more information about this role’s application window.

What you’ll do

• Support key initiatives aimed at improving customer experience metrics (ASAT, QA) by collaborating with cross-functional teams.
• Identify and analyze customer issues, providing thorough and effective solutions to enhance customer satisfaction.
• Develop subject matter expertise in areas such as Options and Margin trading to effectively handle and resolve technical customer queries.
• Utilize customer insights and data analytics to identify trends, escalate findings, and propose customer-centric solutions.
• Contribute to internal knowledge bases, training content, and onboarding processes to improve team readiness and effectiveness.
• Address escalated customer issues, ensuring swift resolution while balancing business integrity and regulatory compliance.
• Engage in continuous learning and actively participate in team-driven process improvements.
• Provide customer support for Event Contracts upon obtaining Series 3 licensure, leveraging strong derivatives and risk management expertise

What you bring 

• 3+ years of customer experience within financial services, including at least 1 year working in an active trader role or on a trade desk.
• Active Series 7 & 63 
• Bonus if you have Series 3 & 4 
• Demonstrated ability to collaborate with cross-functional teams (Product, Compliance, Engineering) to enhance product functionality and customer satisfaction.
• Proven track record of effectively handling escalated customers and successfully de-escalating them
• Familiarity with support platforms and CRM tools (e.g. Salesforce)
• Enthusiasm for financial markets, trading platforms, and fintech innovations.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

Robinhood is seeking experienced CX professionals with a passion for derivative products (futures, options on futures, forex, etc.) to join the Advanced Services team. This team will support customers including power customers on complex topics including margin, options and futures. Robinhood Derivatives, LLC is a new Robinhood subsidiary looking to provide a best-in-class futures product, and later options on futures, forex, and futures across multiple account types.

If selected for this role, you will help shape the brand of this exciting new product suite, and have an opportunity to support customers as they employ sophisticated investment strategies to deliver on their unique investment objectives.

Applications for this role will be accepted through ongoing. Please connect with your recruiter for more information about this role’s application window.

This role is based in our Chicago, IL, Denver, CO, and Westlake, TX offices, with in-person attendance expected 5 days per week during the 9-week onboarding period. After onboarding, in-person attendance is expected at least 3 days a week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Leverage deep product- and subject-matter expertise to resolve customer issues and questions involving options, margin and futures outrights. Later this may expand to other derivative products such as options on futures and forex.
• Uncover potential customer or firm risk and ability to communicate that to customers in an articulate manner.
• Utilize our internal tools, including but not limited to: Salesforce and Twilio, to respond to customers in all areas of Options, Futures, and Margin.
• Leverage knowledge of our Robinhood app, web and futures products in order to assist customers as they navigate our exciting new products and require clear explanations to often technical inquiries.
• Utilize brokerage acumen and risk management understanding in order to place closing trades for customers when necessary.
• Research current/future market events and be able to communicate and discuss with customers from a theoretical perspective without providing investment advice.

What you bring

• Active FINRA Series 7, 63, and Series 3 required
• Minimum 3 years in professional trade desk experience
• Demonstrated results supporting customers in advanced trading
• Ability to break down positions in futures and options
• Assess risk and how to mitigate when needed
• Excellent interpersonal skills and communication skills
• Ability to make excellent quick decisions under pressure
• Ability to communicate effectively and de-escalate situations
• Demonstrates subject matter expertise in complex financial services topics including options, margin, and futures
• Ability to concisely and accurately communicate complex topics to our customers
• Schedule flexibility as we evolve to meet the growing demands of our business and customers (working across multiple time zones)

What we offer

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits
• Dedicated mental health support for employees and eligible dependents
• Generous time away including company holidays, paid time off, sick time, parental leave, and more!
• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

Senior Equity Analyst

As a Senior Equity Analyst, you’ll sit directly on the trading desk, influencing real-time decisions and shaping positions with direct P&L impact. This is not a traditional equity research role – your work will be used in live trading environments where speed, adaptability, and commercial judgement are critical.

You’ll bring strong experience owning sector coverage, along with a keen understanding of how fundamentals drive short-term price action and volatility. While we are open to candidates from any sector background, you should be comfortable applying your framework across new names and situations.

This is a high-impact role designed for analysts who thrive in fast-paced, collaborative environments – and who are eager to apply their market-making instincts, short-horizon research, and option-aware thinking to drive tangible results.

What you’ll do:

As a Senior Equity Analyst, you will:

• Leverage fundamental, event-driven, and short-term catalysts to create an orthogonal trading revenue stream expressed via the analyst book identify and evaluate trading opportunities
• Partner with traders to help optimize analyst and market making positions, directly owning risk in both the analyst and market making books
• Support market making desk with general insights that improve day-to-day trading decisions
• Perform scenario and sensitivity analyses for upcoming events and corporate developments, assessing their potential impact on both equity and volatility
• Translate research insights into actionable strategies across equities and options
• Contribute to process improvements and knowledge sharing across the analyst team, refining how fundamental insights are monetized in a market-making context
• Mentor junior analysts and support the continued growth of the equity research function

What you’ll get:

• The opportunity to work alongside best-in-class professionals from over 40 different countries
• Highly competitive compensation package
• Global profit-sharing pool and performance-based bonus structure
• 401(k) match up to 50%
• Comprehensive health, mental, dental, vision, disability, and life coverage
• 25 paid vacation days alongside market holidays
• Extensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sporting leagues and more

Who you are:

• 5+ years of experience as an equity analyst, within a market-making environment, proprietary trading firm, or event-driven / trading-oriented hedge fund
• Proven track record of owning sector coverage and generating differentiated, actionable insights
• Strong understanding of how fundamentals translate into short-term price moves and volatility
• Experience working closely with trading desks or in fast-feedback, P&L-driven environments
• Comfortable applying your research process across sectors, with the ability to quickly build conviction on new names
• Familiarity with options and volatility dynamics, or a strong interest in developing this expertise
• Highly analytical with strong problem-solving skills; thrives in fast-moving, information-rich environments
• Clear communicator who proactively shares views and collaborates effectively with traders and researchers
• Passionate about the markets, adaptable, and driven by impact and continuous learning
• Comfortable working with large data sets and building scalable, repeatable processes

Who we are

At Optiver, our mission is to improve the market by injecting liquidity, providing accurate pricing, increasing transparency and stabilising the market no matter the conditions. With a focus on continuous improvement, we prioritise safeguarding the health and efficiency of the markets for all participants. As one of the largest market making institutions, we are a respected partner on 100+ exchanges across the globe.

Our differences are our edge. Optiver does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, or other legally protected characteristics.

About the Operational Finance Team

The Operational Finance team keeps the business running day-to-day across Accounting & AP, Billing, Collections, Payroll, and Deal Desk. This role sits within the Accounting & AP function, which is responsible for accurately recording all vendor-related transactions and keeping our vendors paid on time.

**This role is open to candidates based in any of Mixpanel’s U.S. hubs, including Austin, Chicago, Denver, Los Angeles/Orange County, New York, San Diego, San Francisco/Bay Area, and Seattle. We’re flexible on location, with a preference for candidates in Eastern or Central time zones to best support team collaboration.

About the Role

As an AP & Employee Expense Specialist, you'll be the primary owner of Mixpanel's accounts payable and employee expense programs, operating across Zip (AP) and Navan (T&E). You bring accuracy, timeliness, and analytical instinct to what might look like transactional work — surfacing patterns, forming recommendations, and driving resolution without being asked.

Responsibilities

•   Triage and manage the AP inbox in Zip daily; assess all flagged invoices within one week with documented rationale
•   Own the weekly payment run, wallet funding analysis, and payment readiness reviews; flag persistent vendor patterns with a proposed fix
•   Monitor and clear the Navan flagged transaction queue daily; maintain standardized response templates and upload weekly activity to NetSuite
•   Prepare monthly T&E flag trend analysis with MoM data, root cause hypothesis, and a concrete recommendation
•   Manage the physical card program using the three-strikes compliance framework; draft corrective action communications for manager review
•   Prepare AP aging reports, Navan reconciliation, T&E accruals, and international reclassifications at month-end close
•   Attend weekly Procurement/AP and monthly Cash/AP meetings with prepared agendas; follow through on action items proactively
•   Own the ap@mixpanel.com, expensereports@mixpanel.com, #ap-help, and #travel-and-expense-at-mixpanel channels; respond within 48 hours

We're Looking for Someone Who Has

•   3+ years of experience in AP, expense management, or a related finance operations role
•   Working knowledge of domestic and international payment methods, currency structures, and common processing errors
•   Experience with procure-to-pay and T&E platforms (Zip & Navan; NetSuite a strong plus)
•   Strong analytical skills and proactive communication style — you bring issues with context and a recommendation
•   Ability to manage a consistent weekly cadence independently and follow through without reminders

Bonus Points For

•   Familiarity with GL coding, accruals, or month-end close processes
•   Experience in a high-growth or SOX-adjacent environment

#LI-Hybrid

What's the opportunity? 

As part of the GTM Analytics team, you will be the data partner for Intercom's Mindshare function — the team responsible for building brand awareness, shaping market perception, and creating early engagement with target buyers. This role focuses on the top of the funnel: understanding how brand marketing, executive programs, experimentation, and upper funnel initiatives drive awareness, reach, and engagement before prospects ever enter a sales cycle. You will partner with Brand Marketing, Executive Programs, and GTM leadership to measure what's resonating, design experiments, and surface the insights that inform how Intercom shows up in the market.

What will I be doing? 

• Top of Funnel Insights: Own reporting and analysis for upper funnel programs — measuring reach, awareness, engagement, and early-stage interest across brand marketing, content, and executive outreach initiatives.
• Brand Marketing Measurement: Develop frameworks to assess brand campaign effectiveness — tracking how brand investments translate into audience reach, mindshare, and downstream consideration.
• Executive Programs Analytics: Measure the impact of executive dinners, outreach programs, and high-touch engagement — understanding which accounts are being reached, how they engage, and what signals emerge.
• Experimentation: Design and analyze experiments across Mindshare programs — helping the team test messaging, channels, formats, and targeting to learn what drives awareness and engagement most effectively.
• Audience & Reach Analysis: Analyze who Intercom is reaching across Mindshare initiatives — segmenting by ICP, account tier, persona, and geography to ensure programs connect with the right buyers.
• Cross-Functional Collaboration: Partner with Brand Marketing, Executive Programs, Demand Gen, and Sales to translate qualitative program goals into measurable outcomes and share learnings across teams.

What skills do I need? 

•  5–8 years of experience in analytics, marketing analytics, brand analytics, or a related field
• Strong understanding of top-of-funnel and brand metrics — awareness, reach, engagement, consideration, and audience composition
• Experience designing and analyzing experiments (A/B tests, holdout groups, incrementality measurement)
• Strong SQL skills; experience with data modeling tools (e.g., dbt) is a plus
• Experience with BI and visualization tools (e.g., Tableau, Looker, Streamlit)
• Comfort working with qualitative and quantitative data — not everything at the top of funnel has a clean conversion metric
• Proven ability to partner with marketing and executive stakeholders, framing ambiguous questions into structured analyses
• Clear communication skills — able to translate analytical findings into narratives that inform creative and strategic decision

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for employees, friends, and family!

The base salary range for candidates within the Greater Chicago Area is $168,100 - $200,810. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  

#LI-Hybrid

Responsibilities of Security Officers include, but are not limited to:

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications of Security Officers:

• Must be at least 21 years of age.
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• Must be comfortable around dogs, cats, and other pets/animals
•  Evening, overnight, and weekend availability required
• High School diploma or general education degree (GED)
• Must be available for rotating shifts, weekend coverage, overlapping shifts
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Officers:
• Bi-lingual considered a plus.

Pay and Benefits of Security Officers:
• Positions starting at $18.50 / hour depending on experience, location and position
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

#HP

About the Role

This is a hands-on technical leadership role at the intersection of IT, SRE, and Product/Production Support. You will be the senior technical escalation point managing managers spanning multiple sub-functions (Service desk, IT & Product Support, Production Engineering). You will be obsessed with uptime. The job is to architect the monitoring, telemetry, and automation that lets us catch issues before users experience them; to run incidents when they happen; and to drive the postmortems and engineering partnerships that prevent the next one. You will also lead, mentor, grow managers and individual contributors, mature support processes end-to-end. This is not a service-delivery oversight role. You will spend time in dashboards, queries, and code, not in steering committees. You will be expected to write SQL, build monitors, review Terraform, and lead a P1 bridge personally.
This is an in-office-focused hybrid role based in Chicago.

What You'll Do

Production Reliability & Incident Management: 

• Own the incident response end-to-end. Serve as incident commander on high-impact P1/P2 incidents, lead communication, coordinate engineering and business stakeholders, run blameless postmortems, and drive resulting action items to closure.
• Architect and continuously refine the observability stack. Build and tune dashboards, alerts and synthetic monitoring that give real-time visibility into system and end-user experience health.
• Drive a shift from reactive to proactive. Identify what is breaking before it breaks. Use telemetry, anomaly detection, and trend analysis to surface systemic issues; partner with technical stakeholders to eliminate them at the source.
• Hit the operational metrics that matter. Ensure tight SLA adherence and continuous improvement across both end-user support and production incidents.

Technical Depth & Automation:

• Be the senior technical escalation. You will personally dig into logs, queries, and infrastructure to unblock the team when needed.
• Drive automation and self-service that eliminates repeat tickets and matures our knowledge management strategy.
• Implement AI and automated solutions to improve quality & speed of operations.

Leadership & Operations:

• Manage defects and enhancements, resolve incidents, and prevent systemic issues through structured Product management, Engineering and Operations partnership.
• Strengthen the feedback loop from support into the product roadmap. 
• Own and advance internal IT & Product support services (service desk, endpoint support, access management, etc).
• Foster a culture of accountability and ownership. Set the tone for technical excellence and user obsession across the org.

What We Look For

• 8+ years of experience leading distributed teams including managers in high-growth SaaS and API-first environments.
• Seasoned incident commander with hands-on experience leading P1/P2 response, running postmortems, and driving systemic fixes that prevent recurrence.
• Proven track record of reshaping support operations through AI, automation, and intelligent tooling.
• Strong technical proficiency such as but not limited to SQL, NQL, DDSQL, Powershell, Python, Terraform, Shell, Bash, Rest API.
• Solid understanding of AWS services including S3, CloudWatch, EKS, Kubernetes, ECS, EC2, Lambda, and Workspaces.
• Deep knowledge of support, DEX, observability and CRM platforms such as ServiceNow, Salesforce, DataDog, Nexthink.
• Excellent leadership & decision-making skills as well as project management experience with ability to execute across multiple priorities. 
• Exceptional communication skills with an ability to translate technical concepts into business value for executives and non-technical stakeholders.
• Familiarity with ITIL or similar frameworks with experience optimizing incident, change & problem management at scale.

#LI-LB2

The NAMER Business Strategy and Activation team is seeking a Director, Sales Operations to lead operational excellence and serve as a strategic partner to GTM Sales and Client Services leadership. This role sits within the Global Revenue Operations (GRO) organization, where Business Strategy and Activation plays a critical role in advancing commercial priorities, scaling processes through continuous improvement and innovation, and enabling field productivity through strong cross-functional collaboration.

In this role, you’ll act as a thought partner to senior sales leaders– driving the rhythm of the business, building scalable infrastructure, and supporting execution against growth targets. A core focus of this role will be to uncover trends, surface actionable insights, and translate data into strategy to deepen understanding of what’s happening within the book of business.

You will lead key operational initiatives, shape go-to-market plans, and partner across functions to bring clarity and consistency to how we evaluate performance, identify growth opportunities, and respond to risks across NAMER. This role requires a strong analytical mindset, comfort with ambiguity, and the ability to operate autonomously while driving impact at scale.

What you’ll do: 

• Serve as the strategic operations lead for the Global Advertiser/Agency client services team, supporting execution, driving consistency, and unlocking team productivity through influence and results. 
• Collaborate closely with cross-functional stakeholders—Marketing, Sales Strategy, Training, Product, Finance, and Legal—to align efforts and ensure seamless execution of Agency-focused initiatives.
• Partner with the Business Intelligence team to uncover trends, seasonality, and performance patterns – translating insights into actionable recommendations that guide leadership decision-making.
• Ensure data integrity and accuracy for forecasting and pipeline management, supporting broader data hygiene efforts and enabling insight-driven decisions.
• Proactively support Business Development and Client Service leaders by anticipating business needs and independently advancing initiatives aligned with key NAMER commercial priorities.
• Develop and implement best practices across the Agency team that align with company goals, ensuring consistent execution across NAMER.
• Manage multiple interconnected initiatives in a complex, matrixed environment, ensuring projects are delivered on time and meet strategic objectives.
• Lead change management efforts related to systems, processes, and organizational design – taking a customer first approach and driving adoption of new ways of working.
• Represent the needs of the NAMER Agency commercial team in the design and development of processes and tooling – ensuring their perspective is reflected in regional initiatives and embedded in scalable solutions. 

What you bring to the table: 

• 8+ years of experience in Sales Operations, Strategy, or Business Operations, ideally within a high-growth, data-driven, or technology-forward organization. Experience in programmatic advertising or digital media is a plus.
• Strong technical and operational aptitude with the ability to manage complex projects and processes. 
• Experience of Microsoft Office Suite required (proficient in Excel required)
• Passion for understanding and adapting to local cultures and work practices. 
• Exceptional communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively. 
• Highly organized, with the ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment. 
• Ability to influence stakeholders and senior leadership through results-driven actions rather than formal authority. 
• Proven ability to build strong relationships with VP-level leaders and above, and drive consensus with multiple stakeholders across complex issues. 
• Analytical mindset with experience in creating strategic plans, setting success metrics/goals, and adapting them based on performance. 
• A proactive, self-starter attitude with a willingness to learn and take on new challenges.
• Consulting or Banking industry experience is a plus

#LI-JS1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Location: Hybrid (US only) + 60–80% travel to jobsites nationwide. In practice, this probably looks like 1-2 days traveling each week or bi-weekly throughout the year, but travel cadence may vary. Depending on location, you may also be expected to spend time in client offices more often.

Application: If you have a presentation/training sample from something you developed and led, we'd love to see it. Feel free to attach with your application (or be ready to share once contacted for an interview).

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We partner with large design-build companies (~$10B revenue) that employ thousands of project engineers and project managers running complex jobsites across the country. Human Agency is building custom AI tools and strategies to make those teams dramatically more effective. The missing piece is someone who lives in the field, understands how construction actually works, and can connect the dots between emerging technology and real jobsite needs.

That’s this role. You’ll travel to active jobsites, shadow project teams, and develop a deep, current picture of how work gets done, where it breaks down, and where technology can genuinely help. You’ll be the person who’s wildly up to speed on everything happening in construction technology — from autonomous equipment to AI-assisted estimating to reality capture — and can evaluate where each piece might actually fit in the real workflows you’re observing.

You carry two mandates. Enablement: helping field teams understand and leverage AI tools to work better, faster, and smarter. Intelligence: capturing expert knowledge from the people who actually build things, understanding the technology landscape with depth and nuance, and feeding those insights directly into Human Agency’s venture studio and product roadmap. Your perspective shapes what we build, who we invest in, and how we think about making our design-build partners great.

What You’ll Own

Field Intelligence & Expert Knowledge Capture

• Conduct structured job shadows of Project Engineers, Project Managers, and superintendents across project types — healthcare, industrial, data centers, commercial — to map how work actually flows day-to-day and where the friction, waste, and brilliance live.
• Extract and codify expert knowledge from experienced construction professionals. The people you shadow know things that aren’t written down anywhere. Your job is to capture that institutional intelligence and make it an asset.
• Synthesize field observations into actionable briefs for Human Agency’s venture studio and product teams, directly informing what to build, what to invest in, and where the biggest opportunities are.
• Build and maintain a living knowledge base of construction workflows, pain points, and technology gaps across our design-build partners’ project portfolios.
• Identify systemic patterns across jobsites and project types that point to high-leverage opportunities for technology intervention or process improvement.

Contech Landscape & Evaluation

• Maintain comprehensive, current knowledge of the construction technology landscape. You should have an informed opinion on every major platform, startup, and emerging capability in the space.
• Evaluate emerging technologies like Bedrock Robotics (autonomous heavy equipment), reality capture tools, AI co-pilots for estimating and scheduling, and next-generation project management platforms against real jobsite needs you’re observing firsthand.
• Develop technology fit assessments: given what you see in the field, where could a given tool actually create value vs. where would it be shelfware? Your judgment on this is the product.
• Brief Human Agency and client leadership on contech trends, investment-worthy companies, and technology bets with a practitioner’s perspective, not a vendor’s pitch.
• Contribute directly to Human Agency’s venture studio thesis on where the AEC industry is heading and which technology gaps represent real opportunities.

AI Enablement & Coaching

• Help jobsite teams understand and adopt AI-assisted workflows that Human Agency has built for the client — tools for submittals, change orders, RFP assessment, meeting synthesis, quality knowledge, and more.
• Run hands-on coaching sessions (1:1, small group, lunch-and-learns) that translate AI capabilities into construction language. You’re teaching a PM how this saves them an hour on submittals, not lecturing about large language models.
• Identify the highest-leverage AI use cases for specific roles and project types based on what you’re seeing in the field, and work with our product team to customize solutions accordingly.
• Serve as the credible, trusted voice on AI and technology for field teams. You earn this by understanding their work, not by evangelizing from a slide deck.
• Surface adoption barriers, user friction, and workflow mismatches back to the product team so tools get better with every jobsite visit.

Who You Are

Required

• Construction industry experience (3+ years) with time spent on or around jobsites. You know what a three-week lookahead is, you’ve seen a PE’s actual day, and you understand the difference between how construction is supposed to work and how it actually works. Backgrounds in project engineering, project management, field operations, or construction technology.
• Deep fluency with the contech landscape. You follow the space obsessively — you know the players, the platforms, the funding rounds, and the gaps. You have a point of view on where it’s all heading.
• AI literacy that goes beyond using ChatGPT. You’ve built workflows, automated processes, and can demonstrate how AI tools change the way people work. You can teach this to others.
• Exceptional communication skills across audiences — you can have a credible conversation with a superintendent on a slab at 6am and brief a C-suite on technology strategy at 2pm.
• Comfort with heavy travel (60–80%) to jobsites across the country. This role lives in the field, not behind a desk.
• Natural credibility with construction professionals. You’re respected in those rooms because you understand the work, not just the tools.

Preferred

• Direct experience with construction technology platforms (Procore, PMWeb, OpenSpace, Bluebeam, BIM tools, or similar) — either as a power user, implementer, or builder.
• Background in construction technology or AEC innovation — whether at a startup, a GC’s operations or innovation team, or a technology consultancy serving the industry.
• Experience in technology evaluation, venture analysis, or strategic advisory roles where your judgment on “will this actually work” was the deliverable.
• Familiarity with how AI products are built — understanding how field insights and user research translate into product decisions.
• Comfort operating in a consulting structure where you’re a Human Agency team member embedded in a client’s organization and culture.

Why This Role Matters

Construction is a $13 trillion global industry where the people doing the work are brilliant but chronically underserved by their tools. Technology companies build for construction from the outside. Consultants advise from conference rooms. Nobody is living on jobsites, capturing what experts actually know, staying current on every emerging technology, and connecting those two things together.

That’s the gap this role fills. Your field intelligence shapes what Human Agency builds, who we invest in, and how we help our design-build partners operate at the highest level. Your enablement work ensures that the tools we’ve already built actually land with the people who need them. You’re the connective tissue between technology and the real world — and in an industry this large and this underserved, that’s a position with enormous leverage.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

The Team

The Operations team is a key partner in enabling Biohub’s pioneering work to combine frontier AI with frontier biology to solve disease and Learning Commons’ mission to build AI infrastructure that aligns how students learn with the tools that shape their learning experiences.

Operations includes our Central Tech, Finance, Marketing & Communications, People, and Real Estate / Workplace / Events / Facilities / Security (REWFS) teams. Together, these teams create the systems, programs, and experiences that empower our partners and colleagues across Biohub and Learning Commons to drive impact. 

This work requires strategic and operational rigor, creativity, and deep collaboration. Whether designing world-class employee experiences, safeguarding data and infrastructure, or shaping how we communicate our impact, Operations plays a critical role in helping deliver meaningful change at scale

The Opportunity

The Staff Network Engineer will play a key role in designing, deploying, and managing critical network infrastructure that supports world-class science. This position offers an opportunity for a highly capable, self-motivated engineer to make meaningful contributions within a growing, privately-funded network of research institutes of national—and increasingly global—significance.

The Staff Network Engineer will support the design, deployment, and ongoing management of wired and wireless network services across enterprise systems and foundational IT infrastructure at multiple sites. The role also supports on-premise and cloud-based High Performance Computing (HPC) environments optimized for life science research.

This position requires deep expertise across a broad range of networking technologies, including routing and switching, firewalls, wireless, and optical networks. Core responsibilities include managing routers, switches, cable plants, and wireless infrastructure. The Senior Network Engineer will oversee installation, monitoring, maintenance, troubleshooting, and optimization of all wired and wireless network hardware, software, and communication links.

The ideal candidate communicates clearly and effectively with end users, colleagues, leadership, and external partners. They bring strong problem-solving skills, follow through on technical challenges, and collaborate closely with IT engineers at all levels to meet the unique technology needs of CZI and the Chan Zuckerberg Biohub.

What You'll Do

• Monitor, manage, and troubleshoot wired/wireless networks and services across local and remote sites.
• Design, deploy, and maintain new network infrastructure at existing and future Biohub locations.
• Collaborate with the Information Security team to secure network components, infrastructure, and connected devices.
• Provide advanced support, including second-level help desk escalation and troubleshooting complex cross-functional issues.
• Apply security patches, upgrades, and configuration changes in line with change management policies.
• Perform ongoing system and network maintenance, with occasional travel as required.

What You'll Bring

• 8 years of professional networking experience with strong skills in installing, configuring, and maintaining network equipment (including, but not limited to, Juniper switches/routers).
• Expertise in next-generation firewalls, security protocols, and core networking services (DNS, DHCP, BGP, OSPF).
• Hands-on experience with wireless networking, including configuration, optimization, AP placement, and performance tuning.
• Strong troubleshooting abilities, with proven success diagnosing and resolving complex network and system issues.
• Proficiency in UNIX system administration, change management practices, and patch cycles.
• Familiarity with physical networking (cabling, connectors, transceivers) and use of monitoring tools to ensure performance and reliability.
• Excellent communication and documentation skills, with the ability to collaborate across technical and non-technical teams while managing multiple priorities.
• Preferred: experience in research or HPC environments, automation/Infrastructure-as-Code, Palo Alto Networks, and Infiniband networking.

Compensation

The Chicago, IL base pay range for a new hire in this role is $130,000 -$178,200. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. 

Better Together

As we grow, we’re excited to strengthen in-person connections and cultivate a collaborative, team-oriented environment. This role is a hybrid position requiring you to be onsite for at least 60% of the working month, approximately 3 days a week, with specific in-office days determined by the team’s manager. The exact schedule will be at the hiring manager's discretion and communicated during the interview process.

Benefits for the Whole You 

We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. 

• Provides a generous employer match on employee 401(k) contributions to support planning for the future.
• Paid time off to volunteer at an organization of your choice. 
• Funding for select family-forming benefits. 
• Relocation support for employees who need assistance moving

If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.

#LI-Hybrid 

 

What we do:

The Trade Desk is a dynamic, fast-growing technology company and we require excellent leadership at all levels. We are looking for a Senior Privacy Attorney with experience managing workforce-related privacy matters who has excellent judgement, loves to analyze complex legal issues, partners effectively across teams, and builds scalable solutions. We are looking for someone able to collaborate cross-functionally while also balancing competing demands, working independently, and maintaining a positive attitude. The Trade Desk is a company that will invest in its employees’ professional development— as we grow, we want our employees to grow with us.

What you'll do:

• Own and scale the company’s global workforce privacy strategy and compliance programs across the full employee, contractor, and candidate data lifecycle.
• Develop, operationalize and oversee global workforce privacy governance and programs, including privacy notices and policies, impact assessments, records of processing, access requests, record retention, and incident response.
• Provide end-to-end privacy counsel support throughout the vendor lifecycle for vendors that process employee and candidate personal data, from tool evaluation through implementation and go-live, including privacy/AI diligence, contracting (DPAs and other privacy terms), privacy impact assessments/records, data retention/deletion, and updates to privacy notices and internal agreements.
• Advise legal teams and business partners on global privacy, data protection, and AI laws and regulations as they relate to workforce data, and translate regulatory requirements into pragmatic, risk-balanced guidance.
• Partner closely with Procurement Legal, Employment Legal, People, Talent Acquisition, Security, IT, Product and Engineering to ensure lawful, ethical, and scalable use of workforce data across the employee lifecycle.
• Continuously improve templates, playbooks, and processes to scale and support global privacy practices.

Who you are: 

• 12+ years of relevant experience as a practicing attorney at a law firm, in-house, or in government
• J.D. from an accredited law school
• Admitted to practice law where the role is based (or eligible to register as in-house counsel)
• Deep expertise in privacy and data protection law, with experience advising on workforce-related privacy strategy and compliance
• Proven collaborator who partners effectively with cross‑functional teams to develop and advise on privacy programs
• Excellent communicator, able to convey complex concepts clearly to legal, technical, and business stakeholders at all levels
• Business‑minded and adaptable, comfortable working independently in a fast‑paced environment while balancing competing, time‑sensitive priorities
• Strong interpersonal skills (sense of humor is a big plus)

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

What we do:

The Trade Desk is a dynamic, fast-growing technology company and we require excellent leadership at all levels. We are looking for an experienced commercial transactions attorney who has excellent judgement, loves to analyze complex legal issues, find creative solutions, and effectively negotiate deals. We are looking for someone able to collaborate cross-functionally while also balancing competing demands, working independently, maintaining a positive attitude and, hopefully, contributing some humor to our legal slack channel. The Trade Desk is a company that will invest in its employees’ professional development — as we grow, we want our employees to grow with us.

What you'll do:

• Exercise strong judgment to provide legal leadership on first impression global strategic initiatives involving cutting edge areas such as the future of advertising identity, data, and monetization of content.
• Gain deep technical understanding of adtech data flows and technology to advise on innovative product developments.
• Structure, draft, and negotiate deals with the largest platforms, publishers, data suppliers, and advertisers in the world.
• Collaborate with key leaders on our business development, identity, inventory, product, and data partnerships teams to advise on complex legal matters and develop creative solutions to contribute to the overall success of the company.
• Continually improve our templates, playbooks, and legal processes to help us scale globally with a consistent but locally relevant approach and to help the company to move quickly and thoughtfully.
• Work closely with cross-functional teams to help streamline, automate, and scale The Trade Desk’s global identity and data processes.
• Mentor and lead other attorneys.
• Provide practical advice on legal issues and risks, complex agreement structures and company policies in a risk-tolerant, but compliance-oriented environment.
• Identify, research, analyze, and work with cross-functional teams to address potential risks related to a wide range of relevant legal topics (e.g., licensing, intellectual property, commercial, data security, and privacy laws).
• Keep abreast of developments in adtech and legislative changes that may affect the company globally.
• Distill and communicate complex legal concepts in layman’s terms.

Who you are:  

• 12+ years in house or in combination with an internationally/nationally recognized law firm experience required.
• Admitted to practice in New York, California, or Illinois, or the ability to register as In-House Counsel in New York, California, or Illinois.
• Juris doctorate required.
• Experience in digital advertising and/or digital media strongly preferred.
• Significant experience leading legal negotiations with large global companies.
• Excellent written and verbal communication skills, with the ability to interact with internal and external constituents at all levels.
• Experience managing outside counsel.
• Excellent business judgement, superior leadership skills, and strong commitment to providing timely and top-quality client service with superior work product.
• Exceptional critical thinking skills and ability to thrive in a fast-paced environment, while juggling competing, time-sensitive demands.
• Excellent legal skills, including significant experience in structuring, drafting, reviewing, and negotiating a variety of commercial technology agreements.
• Strong business sense and ability to exercise good business judgement.
• Excellent interpersonal skills (sense of humor is a big plus).

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

What we do:

The Trade Desk is a dynamic, fast-growing technology company and we require excellent leadership at all levels. We are looking for an experienced commercial transactions attorney who has excellent judgement, loves to analyze complex legal issues, find creative solutions, and effectively negotiate deals. We are looking for someone able to collaborate cross-functionally and primarily support our Data Partnerships teams to structure, draft, and negotiate deals while also balancing competing demands, working independently, maintaining a positive attitude and, hopefully, contributing some humor to our legal slack channel. The Trade Desk is a company that will invest in its employees’ professional development— as we grow, we want our employees to grow with us.

What you'll do:

• Exercise strong judgment to provide legal leadership on first impression global strategic data initiatives involving cutting edge areas such as retail data, measurement, and identity.
• Gain deep technical understanding of adtech data flows and technology to advise on innovative commercial deal frameworks.
• Structure, draft, and negotiate a variety of commercial agreements with the largest data suppliers in the world, with a particular focus on data licensing and all aspects of data rights and usage.
• Collaborate with key leaders on our data partnerships, business development, product, privacy, and policy teams to advise on complex legal matters and develop creative solutions to contribute to the overall success of the company. 
• Continually improve our templates, playbooks, and legal processes to help us scale globally with a consistent but locally relevant approach and to help the company to move quickly and thoughtfully.
• Work closely with cross-functional teams to help streamline, automate, and scale The Trade Desk’s global data processes.
• Mentor other attorneys. 
• Provide practical advice on legal issues and risks, complex agreement structures, and company policies in a risk-tolerant, but compliance-oriented environment.
• Identify, research, analyze, and work with cross-functional teams to address potential risks related to a wide range of relevant legal topics (e.g., licensing, intellectual property, commercial, data security, and privacy laws).
• Keep abreast of legislative changes that may affect the company globally. 
• Distill and communicate complex legal concepts in layman’s terms.

Who you are: 

• 8+ years in house or in combination with an internationally/nationally recognized law firm experience required. 
• Admitted to practice in New York, Illinois, or California or the ability to register as In-House Counsel in New York, Illinois, or California. 
• Juris doctorate required. 
• Experience in digital advertising and/or digital media strongly preferred.
• Significant experience leading legal negotiations with large global companies.
• Excellent written and verbal communication skills, with the ability to interact with internal and external constituents at all levels and communicate complex legal concepts in layman’s terms.
• Experience managing outside counsel.
• Excellent business judgement, superior leadership skills, and strong commitment to providing timely and top-quality client service with superior work product. 
• Exceptional critical thinking skills and ability to thrive in a fast-paced environment, while juggling competing, time-sensitive demands. 
• Excellent legal skills, including significant experience in structuring, drafting, reviewing, and negotiating a variety of commercial technology agreements. 
• Strong business sense and ability to exercise good business judgement.
• Excellent interpersonal skills (sense of humor is a big plus). 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Trade Desk is seeking an inspirational Workplace Manager to join our dynamic Workplace Services team! Our Workplace Managers lead teams that are responsible for creating a “best in class” workplace experience by overseeing vendor services, driving workplace communications, establishing stakeholder relations, and identifying ongoing opportunities for improvement. This role covers a diverse range of responsibilities and is focused on owning and managing day-to-day operations for one of our office locations.

This person will be a strong Cultural Ambassador for The Trade Desk bringing first-class hospitality and a customer centric approach to work each day.  Candidates must be able to work independently, be able to manage multiple projects in a fast-paced environment and have excellent written and verbal communication skills. The candidate should have strong mentorship qualities to guide and educate team members, office staff, and office leadership. This role is multi-faceted, dynamic, and engaging; an upbeat, positive attitude is a must.  

What you’ll do:

• Lead efforts to elevate the holistic workplace experience by demonstrating a strong hospitality focus across wide array of services such as employee and guest arrival experience, office communications, food and beverage, facilities, health and safety, space planning, office culture activation, office events support, and shipping and receiving
• Maintain and influenceeffective relationships with senior business leaders and teams across functional areas throughout the organization that effectively balance the needs of the workplace team, the office, and the business
• Lead communication efforts for our team, communicate difficult concepts across various platforms with professionalism, creativity, and clarity in a way that effectively influences others
• Partner with members of the Real Estate and Workplace Services team and other departments to help ensure successful completion of special office projects
• Actively assess the pulse of the office by engaging with employees at all levels of the organization and sharing insights with the workplace leadership team to achieve successful organizational outcomes
• Use independent judgment, proactively and efficiently manage end to end workplace operations, create and implement scalable process and procedures, manage budgets, and oversee delivery of programs and services that positively impact the workplace culture and employee productivity
• Coach and mentor other members of the team and provide guidance on complex issues facing the workplace organization
• Identify, negotiate, and manage strategic vendor relationships and address service concerns through timely feedback and performance reviews
• Delegate and prioritize effectively while balancing competing priorities
• Regularly exercise discretion and independent judgement to implement important action
• Understand importance of local government nuances and rules & regulations
• Partner with HR and building management to communicate information to employees and visitors in a timely manner to ensure a safe and secure workplace for everyone
• Work closely with othermanagers and senior leaders to coordinate across departments and build The Trade Desk’s organizational capabilities 
• Maintain broad understanding of the processes, procedures, and systems used to accomplish team’s work and familiarity with the underlying concepts in other disciplines within the function

Who you are:

• Bachelor’s degree + 5 years of direct experience (or 10+ years of comparable experience)implementing and managing a fast-paced office or professional work environment. Experience within tech sector is a plus 
• Excellent organizational and problem-solving skills, be solution focused, have high EQ, be professional, collaborative, reliable, and have a genuine interest in providing excellent overall service
• Passion – your work matters, and you deliver it with an upbeat, positive attitude withattention to detail  
• Grit – sometimes solutions take creative thinking and multiple iterations. You are resilient to finding solutions
• Excellent Decision Quality – Know when to escalate and when to decide. Understand how decisions can have impact across teams, offices, and global objectives
• Strong team player with experience working with C-Suite and Executive levels
• Experience managing team members that consist of either managers or individual contributors
• A creative mind with an ability to suggest innovative ideas and improvements
• Strong business acumen and knowledge of business insights
• Excellent written and verbal communication skills, in both large and small groups
• Proficient in MS Office Suite – Word/Excel/PowerPoint
• Able to respond after hours for emergencies and able to work outside of designated hours as needed
• Active duties requiring walking, standing,reaching, bending, and crouching as part of daily activities 
• Ability to lift 50 lbs. #LI-LM2

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

What We Do

• The Omnichannel team at The Trade Desk is pioneering a new approach to digital advertising — one built around telling a coherent story through ads, using the media best suited for each chapter. We work across the full ad tech stack, from identity to measurement to bidding, to deliver unified campaign experiences that span screens, formats, and moments. Our Software Engineers are end-to-end owners who participate in designing, building, and delivering data-focused products for our stakeholders.

What You'll Do

• Design and build systems that orchestrate advertising across channels, ensuring a unified narrative from first impression to conversion.

• Work across team boundaries — partnering with identity, measurement, and bidding teams to integrate their capabilities into cohesive omnichannel solutions.

• Own projects end to end, from early design through production rollout and ongoing operation.

• Translate ambiguous business requirements into concrete technical designs and execution plans.

• Deliver high-quality changes with automated tests, metrics, and monitoring.

• Collaborate with product managers and business stakeholders to define what success looks like and drive toward it.

• Mentor other engineers and contribute to a culture of trust, ownership, and technical excellence.

Who You Are

• You're comfortable owning things end to end — from scoping a problem to shipping and operating the solution.

• You communicate clearly with both technical and non-technical audiences, and you're effective working across teams with competing priorities.

• You thrive in ambiguity. Vague requirements don't slow you down — you translate them into actionable plans and iterate toward the right answer.

• You have 7+ years of software development experience.

• You have strong experience with distributed systems and backend development in a language such as C#, Java, or Python.

• You have a solid understanding of computer science and engineering fundamentals.

• You're comfortable working on an agile, distributed team spanning multiple time zones.

Nice to Have

• Experience with large-scale data processing (Spark, Airflow, Kafka, Flink).

• Familiarity with cloud infrastructure and orchestration tools (Kubernetes, Terraform).

• Experience in ad tech or with real-time bidding systems.

• Exposure to cross-channel measurement or identity resolution.

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

WHO WE ARE LOOKING FOR:

The Principal Technical Account Manager will lead several of our most strategic Direct Advertiser engagements deepening our integrations with both clients and partners. This individual plays a critical role in translating company initiatives through streamlined technical operations. We are looking to hire someone who understands web technology, learns fast and is not afraid of complexity. You are comfortable leading high visibility projects and sharing best practices with a dynamic group of TAMs.

WHAT YOU WILL BE DOING:

• Manage the post-sale technical relationship for portfolio of accounts spanning across CPG client-direct advertisers. Participate in strategic meetings to support engagements that require technical consultation
• Know our capabilities and differentiators to help the team identify opportunities to leverage them to solve business needs and support revenue growth
• Lead the development of project tracking and portfolio-specific goals based on the company’s vision and define a framework for reporting progress with leadership.
• Manage product prioritization, reflecting the business needs over time for TAM leadership
• Ideate, scope, and program manage engineering work to facilitate custom solutions to be scaled across dedicated advertiser portfolio
• Communicate and collaborate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organizations.
  
  SKILLS SUMMARY

• Strong acumen for technical consulting and adept in influencing client technical investments that drive positive business outcomesYou should have a passion for educating, training, and confidence to bring creativity to problem solving
• Interest in serving as a mentor for the more junior TAMs across the team
• Expert project/program manager responsible for setting timelines, stakeholder management, and independently driving initiatives forward. Superb attention to detail is an absolute must.
• Curiosity in learning new technologies, specifically around AI solutions
• Superior relationship management skills including the ability to influence/advocate for your team in our collaborations with the Commercial and Technical organizations
• Effective decision making tactics that strives to clearly define the context, stay solution oriented and, when necessary, build advocacy with your leadership team

Quickly grasp & learn new technical subjects and be able to explain them to others

WHAT YOU BRING TO THE TABLE:

• 8+ years of work experience in a technical client-facing role
• Proficient working knowledge of Excel, Office and Outlook is a must
• Experience with SQL, web technologies/web programming languages, and APIs is strongly preferred
• Demonstrable creative thinking and problem-solving abilities
• Ability to manage multiple priorities and perform in a fluid, fast-paced work environment
• Experience working with clients, product, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders
• Ability to communicate efficiently and effectively
• Experience with digital advertising technology

#LI-JS1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

What's the opportunity? 

Are you seeking to make an outsized impact in your next role? Do you want to drive exceptional value for companies that are transforming their businesses through the deployment of AI Agents?

Look no further, Intercom is seeking an AI Deployment Architect to drive successful implementations of Fin, our cutting-edge AI Agent that is transforming the way our customers interact with their end users. As the go-to expert on the Professional Services team for all things Fin, you’ll play a key role in shaping the deployment framework for Fin, so our customers are able to deliver intelligent, personalized, actionable, and fully automated support experiences that make every single customer feel understood and valued.

In this role, your primary focus will be to drive exceptional value during the implementation of Intercom’s AI-first Customer Support solutions by providing deep expertise to get customers to the outcomes they want to achieve. 

What will I be doing? 

• Own and optimize the playbook for Fin deployment across our customer base
• Conduct detailed discovery sessions with customers to gather information about their current operations, tech stack, and typical customer queries to define a path to reach 100% automation 
• Develop a tailored deployment plan for each implementation that highlights readiness to deploy an AI-first solution through the lens of their team today
• Develop a change management methodology that supports customers through the transformation of their Support Organization
• Develop a deployment strategy for our comprehensive suite of AI-tools
• Analyze customer data to develop a robust set of recommendations to optimize customer outcomes such as resolution rates and CX Score 
• Work with the rest of the Professional Services team to execute customer deployments of Fin
• Help guide the Success & Solutions organization to develop a robust set of best practices to scale across our customers
• Collaborate with internal teams, such as Sales, Engineering, Product Management, and Support, to address any challenges and ensure a smooth implementation experience.
• Work with our Product Team to pressure test alphas / betas and develop deep understanding of common customer use cases
• Provide detailed feedback to our Product team on high priority features requested by customers

What skills do I need? 

• 5-7 Years in a Customer Facing role
• Bachelor's degree in a relevant field or equivalent practical experience
• Exceptional problem-solving skills, with the ability to analyze complex requirements and propose effective solutions
• Excellent communication, presentation, and interpersonal skills, with the ability to build relationships with customers and internal stakeholders.
• Ability to handle multiple client projects simultaneously and prioritize tasks effectively
• Passion for delivering exceptional customer service and driving customer success

Bonus skills & attributes 

• Experience with AI Agents and / or generative AI 
• Basic understanding of RESTful API integrations 
• Basic understanding of customer support processes and workflows, including ticketing systems, knowledge bases, and customer communication channels 
• Experience in Knowledge Management

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated

*Proof of eligibility to work in the United States is required.

The base salary range for candidates within the Greater Chicago Area is $141,800-$169,313. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  

#LI-Hybrid

What's the opportunity? 

Are you seeking to make an outsized impact in your next role? Do you want to drive exceptional value for companies that are transforming their businesses through the deployment of AI Agents?

Look no further, Intercom is seeking an AI Deployment Architect to drive successful implementations of Fin, our cutting-edge AI Agent that is transforming the way our customers interact with their end users. As the go-to expert on the Professional Services team for all things Fin, you’ll play a key role in shaping the deployment framework for Fin, so our customers are able to deliver intelligent, personalized, actionable, and fully automated support experiences that make every single customer feel understood and valued.

In this role, your primary focus will be to drive exceptional value during the implementation of Intercom’s AI-first Customer Support solutions by providing deep expertise to get customers to the outcomes they want to achieve. 

What will I be doing? 

• Own and optimize the playbook for Fin deployment across our customer base
• Conduct detailed discovery sessions with customers to gather information about their current operations, tech stack, and typical customer queries to define a path to reach 100% automation 
• Develop a tailored deployment plan for each implementation that highlights readiness to deploy an AI-first solution through the lens of their team today
• Develop a change management methodology that supports customers through the transformation of their Support Organization
• Develop a deployment strategy for our comprehensive suite of AI-tools
• Analyze customer data to develop a robust set of recommendations to optimize customer outcomes such as resolution rates and CX Score 
• Work with the rest of the Professional Services team to execute customer deployments of Fin
• Help guide the Success & Solutions organization to develop a robust set of best practices to scale across our customers
• Collaborate with internal teams, such as Sales, Engineering, Product Management, and Support, to address any challenges and ensure a smooth implementation experience.
• Work with our Product Team to pressure test alphas / betas and develop deep understanding of common customer use cases
• Provide detailed feedback to our Product team on high priority features requested by customers

What skills do I need? 

• 5-7 Years in a Customer Facing role
• Bachelor's degree in a relevant field or equivalent practical experience
• Exceptional problem-solving skills, with the ability to analyze complex requirements and propose effective solutions
• Excellent communication, presentation, and interpersonal skills, with the ability to build relationships with customers and internal stakeholders.
• Ability to handle multiple client projects simultaneously and prioritize tasks effectively
• Passion for delivering exceptional customer service and driving customer success

Bonus skills & attributes 

• Experience with AI Agents and / or generative AI 
• Basic understanding of RESTful API integrations 
• Basic understanding of customer support processes and workflows, including ticketing systems, knowledge bases, and customer communication channels 
• Experience in Knowledge Management

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated

*Proof of eligibility to work in the United States is required.

The base salary range for candidates within the San Francisco Bay Area is $157,500-$188,125. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  

#LI-Hybrid

What's the opportunity? 

The role will lead a team of Account Executives primarily responsible for new business revenue in the North America Region. This person will be responsible for segment strategy and planning, building, and running a high performing team. Goals are focused on accelerating logo and revenue growth with a concentration on Fin.

We are looking for a highly effective leader who excels at attracting and developing talent, inspiring others, and working cross-functionally to build efficient and customer-centric sales processes. This leader will also play a critical role in developing and executing our value-led sales strategy.

For this big challenge, we are looking for an innovative, agile, and resilient Sales Leader to help us write the next chapter in the AI-first customer support space. 

What will I be doing? 

• Sales Strategy Execution:
• Work with senior leadership to define and implement effective sales strategies for the North American mid-market segment.
• Oversee the development of sales plans and tactics that align with company goals and regional market dynamics.
• Monitor the pipeline of opportunities to ensure timely and effective follow-ups, deal closures, and revenue growth.
• Performance Management:
• Set clear performance expectations and key performance indicators (KPIs) for the Account Executive team.
• Track individual and team performance using CRM tools and reporting dashboards.
• Analyze sales metrics and provide insights to optimize processes, identify trends, and forecast revenue.
• Cross-Functional Collaboration:
• Partner with marketing, product, and customer success teams to develop tailored go-to-market strategies and ensure seamless customer experiences.
• Work closely with senior leadership to ensure alignment on goals, budgets, and resource allocation.
• Customer Focus:
• Maintain a strong understanding of customer needs and market trends to support the team in closing deals
• Ensure customers are handed off to the Relationship Management team thoughtfully and carefully, always keeping the customer experience top of mind.
• Reporting & Analytics:
• Regularly report on team performance, sales pipeline, and market conditions to senior management.
• Provide data-driven recommendations to improve sales performance and achieve growth targets.

What skills do I need? 

• 5+ years in a quota carrying new business IC role with proven success 
• Experience working on complex and strategic deals (involving procurement, legal, security)
• 3+ years management experience
• Previous experience building and executing on outbound sales motions
• Exemplary new business sales experience, experience with Command of the Message and MEDDPICC a plus
• Strong understanding of forecasting principles and the ability to forecast revenue and revenue trends accurately
• Proven experience–and passion for–teaching and developing top talent
• Experience developing GTM strategy, building, and executing operational plans 
• A builder of businesses, with the ability to attract and develop the best talent in the industry 
• Excellent communication skills across a variety of mediums (written, verbal, presentation, and interpersonal)
• Adaptive, with the ability to balance short term and long term priorities 

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated

*Proof of eligibility to work in the United States is required.

The OTE range for this role is targeted at $233,505 - $314,438 for the Greater Chicago Area. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

About the Role:

Intercom is looking for an exceptional Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.

What Will I Be Doing?

• Lead technical discovery to identify and address our customers’ needs
• Deliver an exceptional pre-sales experience by articulating Intercom's value and technical expertise
• Conduct impactful, value-based solution reviews and in-depth technical sessions
• Design and lead tailored Proof of Concepts (POCs) that showcase Intercom's capabilities
• Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
• Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
• Build trust with customers by approaching challenges with empathy and curiosity
• Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Intercom
• Commit to customer success, ensuring lasting value and proactively addressing challenges

What Skills Do I Need?

• Minimum of 4 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
• Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
• Ability to solve problems independently while thriving in collaborative team environments
• Proven time management skills in a dynamic team environment 
• Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
• Leverage your skills in translating complex business challenges into tailored Intercom solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
• Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
• Familiarity with managing POCs, RFPs, and addressing complex security questions.
• Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
• Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
• Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
• Willing and able to travel occasionally

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.

The OTE range for candidates within the Greater Chicago Area is $146,750 - $193,500 Actual pay will depend on a variety of factors such as education, skills, experience, location, etc. The pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

What’s the opportunity?

Intercom is looking for an exceptional Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.

What will I be doing?

• Lead technical discovery to identify and address our customers’ needs
• Deliver an exceptional pre-sales experience by articulating Intercom's value and technical expertise
• Conduct impactful, value-based solution reviews and in-depth technical sessions
• Design and lead tailored Proof of Concepts (POCs) that showcase Intercom's capabilities
• Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
• Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
• Build trust with customers by approaching challenges with empathy and curiosity
• Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Intercom
• Commit to customer success, ensuring lasting value and proactively addressing challenges

What skills do I need?

• Minimum of 4 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
• Portuguese Fluency required, Spanish also preferred
• Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
• Ability to solve problems independently while thriving in collaborative team environments
• Proven time management skills in a dynamic team environment 
• Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
• Leverage your skills in translating complex business challenges into tailored Intercom solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
• Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
• Familiarity with managing POCs, RFPs, and addressing complex security questions.
• Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
• Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
• Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
• Willing and able to travel occasionally

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.

The OTE range for candidates within the San Francisco Bay Area is $163,000 - $215,000. Actual pay will depend on a variety of factors such as education, skills, experience, location, etc. The pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).