Job Summary

We are seeking a highly motivated QA Automation Engineer to design, develop, and maintain automated testing frameworks while ensuring the quality of SaaS and eCommerce applications.

The role requires strong expertise in Salesforce and SAP systems, hands-on experience with automation tools, and a solid understanding of end-to-end business workflows. The ideal candidate is proactive, detail-oriented, and collaborative, with a focus on continuous improvement in an Agile environment.

What You'll do:

Automation & Test Execution

• Develop and maintain automated test scripts using Selenium, Playwright, or APEX.
• Design scalable automation frameworks for Salesforce and SAP integrations.
• Create and execute test cases including functional, regression, sanity, smoke, and exploratory testing.
• Identify automation opportunities to improve efficiency and reduce manual effort.

E-Commerce & Integration Testing

• Perform end-to-end testing across Salesforce (Sales, Service, Commerce Cloud) and SAP (FICO, BRIM, MM, GRC).
• Validate eCommerce workflows: product catalog, search, cart, checkout, pricing, promotions, and order management.
• Test integrations between Salesforce, SAP, and external systems (e.g., payment gateways).
• Ensure accurate data flow and business process validation across systems.

API, Performance & CI/CD

• Design and maintain API test automation for REST services using Postman/SOAP UI.
• Execute performance testing using JMeter or LoadRunner.
• Integrate automated test suites into CI/CD pipelines (Jenkins, GitLab CI/CD).

Defect Management & Quality Assurance

• Identify, log, track, and retest defects to ensure timely resolution.
• Perform production smoke testing post-deployment to ensure system stability.
• Maintain test suites (Smoke, Sanity, Regression) for optimal coverage.

Agile Collaboration & Test Management

• Participate in Agile ceremonies (Sprint Planning, Stand-ups, Grooming).
• Collaborate with developers, product owners, and stakeholders for requirement clarity and testability.
• Maintain test data, ensure environment readiness, and keep Jira updated with accurate statuses and comments.

Continuous Improvement & Mentorship

• Continuously improve testing processes, tools, and frameworks.
• Maintain clear documentation of test strategies and execution.
• Mentor team members and promote automation best practices.

Technical Skills

• Strong programming skills in Java or Python.
• Proficiency in JavaScript/TypeScript.
• Experience with Selenium, Playwright (preferred), and APEX.
• Expertise in API testing and performance testing tools.

Integration & Tools

• Strong understanding of SaaS applications and end-to-end integration testing.
• Experience with CI/CD tools (Jenkins, GitLab CI/CD) and version control (Git).
• Experience with Jira or similar tools.

What you bring:

Experience: Proven experience as a Test Automation Engineer or similar role with
hands-on experience in automated testing of Salesforce / SAP systems.

Technical Skills:

• Proficiency in modern web technologies (JavaScript/TypeScript).
• Strong programming skills in Java/ Python
• Hands-on experience with testing tools like Selenium, Playwright, APEX
• Good to have experience in Playwright.
• Expertise in API testing tools (Postman, SOAP UI) and performance testing (JMeter, LoadRunner).
• Integration Testing: Familiarity with SaaS applications and full-stack integration testing.

Tools & Platforms:

• Experience with CI/CD tools (Jenkins, GitLab CI/CD, CircleCI).
• Knowledge of version control systems like Git
• Preferred Qualifications:
• Familiarity with Agile/Scrum methodologies.
• Experience working in B2B SAAS Company.
• Expertise in security testing methodologies.

#LI-VG1

#LI-Hybrid

Who We Are

At Platform Science, we’re working to connect everything that moves.

Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.

We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Platform Science is looking for a Senior Quality Engineer to join our Core Product Development team in Chennai. This is a vital role for an engineer who is passionate about building robust automated test suites that ensure the reliability of our mission-critical IoT solutions. In this position, you will lead QA test automation efforts for Java, C#, and enterprise applications using the Selenium framework, directly impacting the speed and quality of our software delivery. You will report to the QA Manager and work daily, onsite at our Chennai office.

Essential Responsibilities

• Strategy & Planning: Review functional and technical requirements to provide critical input on testing scope; prepare comprehensive Test Plans and Test Cases that align with product goals.

• Automation Execution: Implement and maintain automated testing frameworks (Selenium, BDD) to perform smoke, functional, and regression testing across software products.

• Integration & CI/CD: Collaborate with Development and Release Engineering teams to capture and reuse automated suites, ensuring seamless builds and deployments on QA, release, and production servers.

• Defect Management: Identify, document, and track bugs in defect tracking tools with detailed descriptions and scenarios, while providing project test status, estimates, and metrics.

• Process Optimization: Constantly interact with cross-functional teams to implement methods that result in faster, more efficient, and reliable QA cycles.

Experience

Required Experience

• 2-4 years of professional QA/Software Testing experience.

• Solid understanding of QA processes and methodologies within the software development lifecycle.

• Proven experience in Test Automation of Java, C#, and JavaScript applications.

• Hands-on proficiency with automation testing frameworks such as Selenium and BDD.

• Experience in using Agile development and testing methodologies.

• Demonstrated experience with API and Performance testing.

Nice to Have

• Experience with TestRail or similar testing management tools.

• Experience testing Android applications.

• Familiarity with IoT or transportation-related technology.

Traits of a Successful Candidate

• Analytical Thinker: Strong problem-solving skills with a focus on tracing results back to specific quality risks promptly.

• Collaborative Communicator: Ability to work effectively in a small team and maintain constant interaction with other departments to ensure speed.

• Self-Starter: A strong team player who can also work independently, take ownership of projects, and meet targets.

• Lifelong Learner: Passion and willingness to learn new technologies and stay current with automation trends.

• Educational Requirement: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field (or equivalent experience).

Benefits & Legal

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave.

Please note: The compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice).

This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Why we're hiring:

As a Data Engineer in the WPP Enterprise Data Group, you will be responsible for the design and implementation of scalable data solutions providing enterprise-scale data transformation across a broad range of projects.
Your role will focus on delivering solutions that utilize large-scale data ingestion, processing, storage/querying, streaming, and batch analytics using Databricks. As part of a team, you will implement world-class solutions designed by our data architects. Your responsibilities will include estimating, designing, coding, testing, deploying, and ensuring scalability and performance on Azure using key technologies like Databricks.
As a hands-on technologist with an extensive data engineering background using Databricks, you will be joining a group of Data Engineers who are passionate about building the best possible solutions for our business and endorse a culture of life-long learning and collaboration.

What you'll be doing:

• Design, build, test and maintain data pipelines (ELT), according to business and technical requirements.
• Implement secure platforms with data governance in mind.
• Play a key role in automation and building industry leading solutions against architectural best practices.
• Propose technical designs and develop integrations.
• Deliver data migrations between legacy & modern platforms
• Design & deliver data warehousing solutions and key data engineering workstreams for any required solution.
• Support cross-functional teams across the data space.

What you'll need:

Minimum requirements for this role include:

• 3+ years of experience designing and building scalable distributed data pipelines and dimensional data models
• 3+ years of experience in Python and SQL
• Experience using Databricks platform and PySpark is a must.
• Extensive experience of Microsoft Azure data services – Data Factory, ADLS gen2, Event Hubs, Azure SQL, Azure Key Vault
• Ideally experience in the following – Kafka, Delta Lake, Pandas
• A demonstrable understanding of Continuous Integration, Continuous Delivery (CI/CD) and Agile practices, unit & integration tests and development practices using Azure DevOps.
• Fluency in English.
• Exposure to AI & ML technologies is a plus.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Senior Software Software Engineer – (Full Stack):

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A day in the life (Responsibilities)

• Independently design and implement well-defined features across the full stack with minimal day-to-day guidance.
• Collaborate with Product Managers, UX designers, QA, and fellow engineers to translate requirements into working software.
• Develop and maintain frontend features using React or Angular, focusing on usability and performance.
• Contribute to backend services using Java, Kotlin, or .NET (expertise in one is sufficient; .NET is not mandatory).
• Build and consume RESTful APIs and integrate with internal systems.
• Write clean, maintainable, and testable code aligned with Toast engineering standards.
• Participate actively in code reviews—both receiving and providing constructive feedback.
• Troubleshoot production and non-production issues within owned areas and contribute to root-cause analysis.
• Use Gradle or Maven, Git, and standard development workflows effectively.
• Apply AI-assisted development tools (e.g., Claude Code, Cursor, Devin) to improve development speed and quality.
• Support team delivery during critical phases when needed, including production issues and urgent fixes.
• Consistently delivers on commitments with predictable cycle time for scoped work.
• Demonstrates ownership of components or features but does not yet own large systems end-to-end.
• Understands and follows established architectural patterns and engineering best practices.
• Proactively communicates progress, risks, and dependencies.
• Seeks feedback and continuously improves technical depth and execution quality.

What you'll need to thrive (Requirements):

• A minimum of Bachelor’s degree in any area, or any other related discipline.
• 6+ years of experience in software or full-stack development.
• Strong hands-on experience with frontend frameworks such as React or Angular.
• Solid backend development experience in Java, Kotlin, or .NET.
• Experience building and consuming RESTful APIs.
• Proficiency with Git and modern branching workflows.
• Working knowledge of SQL and NoSQL databases, including basic schema design and querying.
• Experience with cloud platforms, preferably AWS.
• Familiarity with Gradle or Maven for build and dependency management.
• Experience working in Agile/Scrum teams.
• Strong problem-solving skills and attention to code quality.
• Effective written and verbal communication skills.

Nice-to-Have 

• Exposure to AI-assisted development tools (Claude Code, Cursor, Devin).
• Basic understanding of CI/CD pipelines and deployment workflows.
• Experience working in a large-scale SaaS or product engineering environment.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Why we're hiring:

As a Data Engineer in the WPP Enterprise Data Group, you will be responsible for the design and implementation of scalable data solutions providing enterprise-scale data transformation across a broad range of projects.
Your role will focus on delivering solutions that utilize large-scale data ingestion, processing, storage/querying, streaming, and batch analytics using Databricks. As part of a team, you will implement world-class solutions designed by our data architects. Your responsibilities will include estimating, designing, coding, testing, deploying, and ensuring scalability and performance on Azure using key technologies like Databricks.
As a hands-on technologist with an extensive data engineering background using Databricks, you will be joining a group of Data Engineers who are passionate about building the best possible solutions for our business and endorse a culture of life-long learning and collaboration.

What you'll be doing:

• Design, build, test and maintain data pipelines (ELT), according to business and technical requirements.
• Implement secure platforms with data governance in mind.
• Play a key role in automation and building industry leading solutions against architectural best practices.
• Propose technical designs and develop integrations.
• Deliver data migrations between legacy & modern platforms
• Design & deliver data warehousing solutions and key data engineering workstreams for any required solution.
• Support cross-functional teams across the data space.

What you'll need:

Minimum requirements for this role include:

• 3+ years of experience designing and building scalable distributed data pipelines and dimensional data models
• 3+ years of experience in Python and SQL
• Experience using Databricks platform and PySpark is a must.
• Extensive experience of Microsoft Azure data services – Data Factory, ADLS gen2, Event Hubs, Azure SQL, Azure Key Vault
• Ideally experience in the following – Kafka, Delta Lake, Pandas
• A demonstrable understanding of Continuous Integration, Continuous Delivery (CI/CD) and Agile practices, unit & integration tests and development practices using Azure DevOps.
• Fluency in English.
• Exposure to AI & ML technologies is a plus.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

To help us scale and deliver solutions across our Data Mesh platform, we are looking for a DevOps engineer who can be responsible for the deployment of our data solutions using Azure DevOps. Automation is at the core of our solutions, which spans our development, testing and production infrastructures. A focus on balancing agility, low maintenance and security is critical.  

The ideal candidate will have a solid background in DevOps engineering for a large company and be highly experienced with Azure DevOps Pipelines to deploy both IaC and solutions. You’ll be working closely with our Software & Data Engineering teams - from the first lines of code being committed to it being deployed into production.  

The DevOps engineer will also help design & plan projects and be involved in project execution decisions.  

What you'll be doing:

• Build CI/CD process to increase release efficiency and reduce occurrence of errors. 

• Develop software to integrate with internal backend systems  

• Perform root cause analysis of deployment errors and provide future mitigation of those errors  

• Communicate to both technical and non-technical stakeholders  

• Cloud deployment and management 

• CI/CD management and deployment 

• Performance assessment, monitoring and recommending performance enhancements 

• Infrastructure management using IaC 

• Continuous testing at different stages of the development lifecycle 

• Helping to implement a DevOps culture 

What you'll need:

• At least 3 years’ experience as an Azure DevOps engineer 

• Azure infrastructure configuration and management with at least AZ-900 certification  

• Experience of designing and implementing CI/CD pipelines in Azure DevOps for web services and data products 

• Scripting in Python, Bash and Powershell 

• Experience with tools including Docker, Kubernetes 

• Experience Azure Data Services - Data Factory, Synapse, Azure Databricks 

• Experience using ARM and Terraform (Experience using Bicep an advantage)  

• Experience Azure DevOps to deploy Azure Cloud Scale Analytics (Not essential) 

• Problem-solving attitude  

• Collaborative team spirit   

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

About Druva :

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.

Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.

Visit druva.com and follow us on LinkedIn, X and Facebook.

Location: Chennai, India

Druva, the autonomous data security company, puts data security on autopilot with a 100% SaaS, fully managed platform to secure and recover data from all threats. The Druva Data Security Cloud ensures the availability, confidentiality, and fidelity of data - providing customers with autonomous protection, rapid incident response, and guaranteed data recovery. The company is trusted by its more than 6,000 customers, including 65 of the Fortune 500, to defend business data in today’s ever-connected world. Amidst a rapidly evolving security landscape, Druva offers a $10 million Data Resiliency Guarantee ensuring customer data is protected and secured against every cyber threat. Visit druva.com and follow us on LinkedIn, X and Facebook.

Druva is hiring an exceptional  Account Executive for the Mid-Market segment in India, responsible for building the sales pipeline, and closing business within the defined sales territory for both existing and new customers. The role will report directly to the Country Manager, India & SAARC.

The ideal candidate should be a highly motivated self-starter who enjoys both the challenges and rewards associated with a successful scale-up company. The ideal candidate will be detail oriented, process driven, and consultative in their sales approach. You should have a consistent track record of success in achieving new customer acquisition, managing incremental revenue bookings from both existing and new customers, as well as working with national and regional channel partners. In addition you should be comfortable selling a solution and technologies within a SaaS scale-up environment to IT contacts at a variety of levels within an organization.

Responsibilities:

• Manage sales in the assigned territory (hybrid role; existing customers and new business)
• Execute on the full sales cycle end to end at Mid-Market accounts, from initial contact to point of sale.
• Work closely with counterparts in Renewals to ensure Druva customer subscription renewals and to avoid churn and downsell in existing customers
• Support and work with channel partners to scale sales reach in the region. Includes resellers and distributors.
• Establish awareness of Druva’s solution, generate leads, communicate the value proposition, and close deals in the region.
• Deliver awe-inspiring product presentations and demos, provide timely and insightful responses to customer queries, and recommend creative ways Druva can solve business problems.
• Attain a deep understanding of Druva’s solutions and its competitive positioning in the market. Be a subject matter expert.
• Lead creation of proposals and responses to RFIs/RFPs working in conjunction with the Solution Engineer.
• Reporting: Maintain a complete and timely report of the regional pipeline in the assigned territory.
• Prepare, communicate, and execute to a thorough business plan.
• Meet or exceed revenue quota.

Qualifications:

• 5+  years of software sales experience (Backup or SaaS experience a plus)
• Experienced  in  selling into the IT organizations of Mid-Market customers in India.  We will want to see strong and consistent earnings background
• Experience managing and selling through a channel.
• Strong technical acumen
• Willingness to travel up to 30%, mostly domestic..
• Fluency in English
• College degree from a top-tier university (Masters or MBA a plus)

Personal Attributes:

• Entrepreneurial spirit: passionate about joining a scale-up, adaptable to changing situations
• Technologist: understand the problems faced by today's IT organizations and how to apply current technologies to solve them
• Self-starter: take responsibility and do what it takes to get the job done with minimal direction
• Team Player: build relationships across Druva’s regional and global organization, sharing and learning from others
• Organized:  lead complex efforts and initiatives, breaking them down into tasks, and clearly communicate progress
• Pragmatic: analyze trade-offs and prioritize tasks in order to achieve important objectives
• High professional standards: a commitment to individual and organizational excellence
• Excellent verbal and written communications skills: succinctly and clearly communicate with customers, peers, and management

Role: GenAI Lead Engineer

Experience: 8+ years total (with significant hands-on GenAI / LLM work)

Job Overview:

We are seeking an innovative and highly skilled Lead Generative AI (GenAI) Engineer to spearhead the design, development, and deployment of advanced AI-powered solutions. In this role, you will lead a team of engineers and data scientists to harness cutting-edge Generative AI technologies and implement them to solve complex business problems, enhance user experiences, and drive innovation. This role combines deep technical expertise, leadership, and a strong understanding of AI trends and tools.

Key Responsibilities:

• Technical Leadership:
• Lead the end-to-end design and implementation of Generative AI solutions.
• Provide technical guidance and mentorship to engineers and data scientists working on GenAI projects.
• Stay updated with the latest trends, research, and advancements in Generative AI and Large Language Models (LLMs).
• Solution Development:
• Architect, train, and fine-tune state-of-the-art LLMs and generative AI models
• Develop and optimize pipelines for prompt engineering, retrieval-augmented generation (RAG), and domain-specific fine-tuning.
• Develop and deploy generative AI models, particularly focusing on ChatGPT, using Python on Azure or AWS Platform or .Net on Azure platform
• Ensure scalability, performance, and security of AI solutions deployed in production.
• Integration and Deployment:
• API Development: Ability to define and deliver API access for GenAI services, facilitating integration with other systems and applications.
• Collaborate with software engineering teams to integrate GenAI solutions into enterprise applications and services.
• Utilize cloud platforms (e.g., Azure, AWS, or GCP) to deploy and manage AI models and APIs.
• Leverage MLOps practices for continuous model monitoring, retraining, and improvement.
• Data Strategy and Preparation:
• Collaborate with data engineering teams to ensure high-quality data acquisition, preprocessing, and augmentation for model training and fine-tuning.
• Implement data governance and privacy practices in line with organizational policies.
• Innovation and Research:
• Experiment with new generative AI techniques, such as multimodal AI, reinforcement learning with human feedback (RLHF), and active learning.
• Evaluate and recommend AI frameworks, libraries, and platforms for project requirements.
• Stakeholder Collaboration:
• Work closely with product managers, business stakeholders, and UX designers to define AI-powered product features and use cases.
• Present technical concepts, project progress, and AI capabilities to non-technical audiences.

Key Requirements

• Technical Skills:
• Hands-on experience with cloud platforms and services for AI/ML, such as Azure AI Services, Azure Machine Learning, AWS Bedrock, or Google Vertex AI.
• Hands on experience in any of LLMs such as OpenAI’s ChatGPT Models , Gemini, Llama 2 ,Claude 2 ,Grok
• Hands on experience in any of the agentic frameworks like LangChain, Semantic kernel, AutoGen, CrewAi
• Hands on experience using any of vector database like Chroma, Pinecone, Weaviate, Faiss
• Experience with multimodal AI and advanced techniques like Tree-of-Thoughts, Retrieval-Augmented Generation (RAG), or Reinforcement Learning with Human Feedback (RLHF)
• Strong expertise in LLMs and generative AI frameworks like OpenAI, Hugging Face Transformers, or similar platforms.
• Deep understanding of natural language processing (NLP) concepts, including tokenization, embeddings, and sequence-to-sequence models.
• Proficiency in Python and libraries such as TensorFlow, PyTorch, and Scikit-learn.
• Experience in CI/CD pipeline management and automation tools, particularly within the Azure DevOps environment. Knowledge of containerization (e.g., Docker) and orchestration tools is also important
• Familiarity with MLOps tools and practices, such as MLflow, Kubeflow, or Docker.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field (Ph.D. preferred).
• 8+ years of experience in AI/ML engineering, with 2+ years specifically in Generative AI.
• Minimum of 2 years of experience in building Conversational AI applications using cloud-based services and in orchestrating AI/ML services for building a complete solution
• Minimum of 6 years of extensive full-time experience in Data Analysis, Statistics, Machine Learning, or Computer Science
• Proven track record of leading AI projects from inception to production.
• Experience with multimodal AI and advanced techniques like Tree-of-Thoughts, Retrieval-Augmented Generation (RAG), or Reinforcement Learning with Human Feedback (RLHF).
• Certifications in AI/ML or cloud platforms (e.g., Azure AI Engineer, AWS Certified Machine Learning).

Automation Test Engineer

Location: Chennai

Years of Exp: 3.1-5 years

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Automation Test Engineer

Location: Chennai

Years of Exp: 3.1-5 years

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Strategic Project Lead / Delivery Manager 

Data Annotation & AI Delivery

8+ Years of Experience

Position Overview

We are looking for a seasoned Delivery Manager (8+ years of experience) to lead large-scale data annotation and curation projects in support of cutting-edge LLM and multimodal AI research. You will oversee end-to-end delivery for projects with 100+ team members, ensure world-class data quality, and drive process and tooling innovation in collaboration with AI researchers and cross-functional teams.

This role is ideal for someone who combines deep technical expertise, proven leadership in managing large teams, and a passion for advancing AI/ML innovation. Given that our key customers operate in the data analytics, data engineering, and Business Intelligence (BI) space, the ideal candidate will bring hands-on leadership experience with platforms such as Databricks and Snowflake, enabling them to deeply understand customer domains, speak their language, and deliver annotation outcomes that are contextually relevant and technically sound.

Primary Responsibilities

1. Team Leadership & Development

• Lead, mentor, and grow large-scale teams of annotators and trainers.
• Drive performance management, career development, and targeted training.
• Foster a culture of excellence, ownership, and continuous learning.
• Design and implement motivation strategies (including gamification) to boost engagement and reward top performers.

1. Project Management & Coordination

• Define and manage project scope, objectives, timelines, and quality metrics.
• Align with cross-functional stakeholders on goals and deliverables.
• Proactively identify and resolve delivery risks, blockers, and dependencies.
• Provide clear and consistent reporting on progress, challenges, and solutions.

1. Data Quality & Integrity

• Own quality control and data integrity across the annotation lifecycle.
• Analyze datasets to identify trends, anomalies, and insights for improvement.
• Implement best practices for annotation, evaluation, and data curation.
• Share learnings and continuously improve quality processes.

1. Technical Collaboration & Innovation

• Partner with engineering and research teams to optimize internal tooling.
• Stay ahead of emerging trends in AI, ML, and multimodal processing.
• Champion innovations that reduce task completion times and improve efficiency.
• Maintain clear and scalable documentation for processes and training.

1. Customer & Domain Engagement

• Serve as a domain-knowledgeable point of contact for customers operating in data engineering, analytics, and BI environments.
• Leverage hands-on experience with platforms like Databricks and Snowflake to understand customer data workflows, terminology, and quality expectations.
• Translate customer-specific data engineering and BI contexts into clear, actionable annotation guidelines and quality benchmarks for delivery teams.
• Collaborate with customers to define annotation taxonomies and evaluation criteria that align with their data pipeline and analytics use cases.

Required Skills & Qualifications

• 10+ years of experience in engineering, program management, or delivery of large-scale projects.
• Proven ability to lead and scale large teams (100+ members) with measurable impact.
• Strong technical grounding in AI/ML, data annotation, and multimodal systems.
• Hands-on leadership experience in data analytics, data engineering, or BI domains, with working knowledge of platforms such as Databricks and/or Snowflake (architecture, pipelines, data modeling, and production workflows).
• Familiarity with the modern data stack including ETL/ELT pipelines, data warehouses, data lakes, and BI tools (Power BI, Tableau, Looker, or similar).
• Ability to translate complex data engineering and analytics concepts into annotation frameworks, quality standards, and training materials.
• Proficiency in Python (preferred) or Swift for data analysis and automation.
• Strong mathematical and analytical skills for data-driven problem solving.
• Experience in data curation, annotation pipelines, and quality control.
• Excellent communication and stakeholder management skills.
• Track record of driving high-quality outputs under tight deadlines.

Preferred Skills & Qualifications

• Advanced degree in Computer Science, Data Science, AI, or related fields.
• Experience applying gamification to workforce engagement.
• Familiarity with modern project management tools & methodologies.
• Exposure to state-of-the-art multimodal AI technologies.
• Prior experience managing annotation or data labeling projects for customers in the data engineering, analytics, or BI space.
• Familiarity with SQL at an advanced level and data orchestration tools such as Apache Airflow, dbt, or Prefect.
• Certifications in Databricks (e.g., Data Engineer Associate) or Snowflake (e.g., SnowPro Core) are a plus.

Role Overview

As the most senior Individual Contributor (IC) in our Chennai office, you will serve as the site’s Technical North Star and strategic engineering partner. Reporting directly to the VP of Engineering, you are the steward of our technical excellence, responsible for defining high-level architectural direction and maintaining a world-class engineering bar across all local domains.

This is a force multiplier role. You are not just a lead developer; you are the person who ensures our regional engineering efforts align with global business goals. You will provide the technical cohesion necessary to build scalable, secure, and and operationally elite systems while mentoring the next generation of high-level individual contributors.

Key Responsibilities

• Architectural Stewardship: Own the high-level technical roadmap for the Chennai site. Lead the transition of core engines and large-scale monoliths into modern, distributed, cloud-native ecosystems.

• Engineering Standards: Drive site-wide quality through rigorous design reviews and the establishment of technical tenets that prioritize long-term system health over short-term delivery.

• AI-First Evolution: Design and implement automation-led architectures and AI-integrated workflows to enhance both engineering velocity and product intelligence.

• Principal Mentorship: Act as the primary mentor for Staff and Principal-level ICs, guiding them through complex system trade-offs and career growth toward organizational leadership.

• Strategic Advisory: Partner with the VP of Engineering to identify technical risks, bridge platform gaps, and ensure the Chennai office operates as a global center of innovation.

• Cross-Domain Cohesion: Facilitate technical councils and RFC processes to ensure architectural consistency and knowledge sharing across disparate product teams.

Required Experience & Skills

• 15+ Years of Systems Engineering: A deep history of designing, deploying, and maintaining high-traffic, large-scale software systems.

• Organizational Influence: Proven ability to shift the technical trajectory of multiple teams or business units without direct reporting authority.

• Architectural Mastery: Expert-level knowledge of distributed systems, cloud-native patterns, and microservices at global scale.

• Systems Thinking: An "automation-first" mindset with experience integrating AI/ML or advanced CI/CD into the core development lifecycle.

• Data-Driven Leadership: Ability to drive consensus among senior stakeholders using objective architectural principles and technical merit.

Preferred Qualifications

• Global Scale Experience: Previous experience operating at a Staff+ or Principal level within a global engineering organization, impacting multi-region infrastructures.

• Modernization Track Record: Demonstrated success in re-architecting legacy core engines into high-performance, modular platforms.

• Technical Community Leader: Experience building internal engineering cultures, from hosting deep-dive sessions to formalizing site-wide RFC standards.

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Here at Zuora, we pride ourselves on having the best customers, the most impressive investors, the most comprehensive ecosystem, and the only true SaaS-based application leading the Subscription Economy. This is your chance to get in on the ground floor with a company poised for continued success and set on a trajectory for rapid growth.

Are you passionate about solving complex business problems with cutting-edge technologies? Do you want to design scalable, reusable solutions that address wide-ranging business requirements and build mission-critical SaaS systems used by large Enterprise companies worldwide? If you are inspired by Zuora’s role in powering the Subscription Economy®, we invite you to join our engineering team.

This is a location specific position that requires you to come into the Chennai office regularly to be most effective. 

What you’ll do

• Responsible for the entire lifecycle of projects or features including engineering design, development, review and deployment.
• Providing technical oversight to improve execution and system robustness alignmenting with long-term technical strategy. 
• Define optimized data models, leverage in-memory processing, and ensure systems can handle large-scale enterprise transaction volumes with low-latency APIs.
• Write, co-write, and review technical design documentation.
• Coach and mentor engineers, fostering technical growth and ensuring consistent high-quality delivery.

Your experience

• Bachelor’s or higher degree in Computer Science, Software Engineering, or a closely related field.
• Minimum of 5 years in software engineering with at least 5 years each in the following areas:
• Developing and delivering enterprise SaaS software at scale.
• Designing, building, and maintaining billing and subscription management software.
• Hands-on development with Java, MySQL, Spring Framework, Hibernate, Apache Flink, Apache Hudi, Clickhouse and cloud technologies.
• Proven expertise in designing and building scalable, distributed, high-performance systems in large enterprise environments.
• Strong system design skills, with demonstrated success guiding teams through complex technical decisions.
• Excellent problem-solving ability, with strong analytical skills to translate complex business requirements into scalable solutions.
• A passion for mentorship, knowledge sharing, and helping teams grow.

Nice to haves:

• Knowledge and experience in the CRM or Billing domain or ERP Finance/Accounting software

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Here at Zuora, we pride ourselves on having the best customers, the most impressive investors, the most comprehensive ecosystem, and the only true SaaS-based application leading the Subscription Economy. This is your chance to get in on the ground floor with a company poised for continued success and set on a trajectory for rapid growth.

Are you passionate about solving complex business problems with cutting-edge technologies? Do you want to design scalable, reusable solutions that address wide-ranging business requirements and build mission-critical SaaS systems used by large Enterprise companies worldwide? If you are inspired by Zuora’s role in powering the Subscription Economy®, we invite you to join our engineering team.

This is a location specific position that requires you to come into the Chennai office regularly to be most effective. 

What you’ll do

• Responsible for the entire lifecycle of projects or features including engineering design, development, review and deployment.
• Providing technical oversight to improve execution and system robustness alignmenting with long-term technical strategy. 
• Define optimized data models, leverage in-memory processing, and ensure systems can handle large-scale enterprise transaction volumes with low-latency APIs.
• Write, co-write, and review technical design documentation.
• Coach and mentor engineers, fostering technical growth and ensuring consistent high-quality delivery.

Your experience

• Bachelor’s or higher degree in Computer Science, Software Engineering, or a closely related field.
• Minimum of 5 years in software engineering with at least 5 years each in the following areas:
• Developing and delivering enterprise SaaS software at scale.
• Designing, building, and maintaining billing and subscription management software.
• Hands-on development with Java, Kotlin, MySQL, Spring Framework, Hibernate and cloud technologies.
• Proven expertise in designing and building scalable, distributed, high-performance systems in large enterprise environments.
• Strong system design skills, with demonstrated success guiding teams through complex technical decisions.
• Excellent problem-solving ability, with strong analytical skills to translate complex business requirements into scalable solutions.
• A passion for mentorship, knowledge sharing, and helping teams grow.

Nice to haves:

• Knowledge and experience in the CRM or Billing domain or ERP Finance/Accounting software

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical Insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Responsibilities

We are looking for an experienced Senior Forward Deployed Engineer to join our AI Solutions team. In this role, you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

• Architect and implement agent-based AI solutions using the Workato Agentic AI platform.

• Designing intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform.

• Design and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs).

• Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows.

• Act as a technical solutions expert with a strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability.

• Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.

• Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.

• Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.

• Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.

• Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.

Requirements

Please note: In this role, you will be supporting the US business hours from 6:30 PM to 3:30 AM IST!

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• A total of 8+ years of relevant experience in design, development, and implementation, with at least 3 years of experience with the Workato platform, is a must.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.

• Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.

• 5+ years of experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.

• Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.

• 2-3 years of coding experience (Java/Python/Ruby).

• Technical background or a solid understanding of technology and industry trends, especially in the app integration space.

• Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.

• Working knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact.

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mindset.

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations.

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.

• Fast learner who can independently conduct extensive research and synthesize ideas, information and options quickly.

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

Please respond to the Job Application Questions below with thorough and honest answers - concise yet detailed responses will distinguish you in our selection process. 
All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

What we’re looking for  

We’re looking for a Software Engineer III who is passionate about building reliable, scalable backend systems and enjoys working across the stack when needed. You are a hands‑on engineer who thrives on solving real‑world problems, writing clean and maintainable code, and collaborating closely with teammates to deliver high‑quality features end‑to‑end. 

You bring strong engineering fundamentals, a growth mindset, and the ability to work independently on well‑scoped projects — owning medium‑sized features from design through deployment in alignment with our engineering best practices. You’re comfortable contributing to technical discussions, making thoughtful trade‑offs, and following established architectural patterns as you deepen your understanding of our systems. 

This role is fully remote, based in India and offers the opportunity to meaningfully influence backend architecture, shape engineering best practices, and work with a mission-driven, high-performing team.  

What you’ll own  

As a Software Engineer III, you will have clear ownership over features, with opportunities to contribute across the stack:  

• Own and deliver small to medium-sized backend features end-to-end: From technical discovery and design through implementation, testing, deployment and iteration 

• Take technical ownership of one or more non‑critical backend services or components: Ensuring they remain reliable, maintainable, well‑documented, and easy to extend. 

• Write clean, modular, testable code: Primarily in Ruby, Ruby on Rails, and Python, while contributing to frontend code when needed to support full‑stack feature delivery. 

• Contribute to the design and evolution of our APIs: Including GraphQL and REST endpoints that power frontend and partner‑facing applications, following established architectural patterns and best practices. 

• Ensure strong observability and operational health of owned services: Through logging, monitoring, alerting, and contributing to root‑cause analysis and follow‑through improvements. 

• Actively participate in technical discussions: Bringing thoughtful perspectives that balance simplicity, long‑term maintainability, and performance as you deepen your understanding of Perch’s systems. 

• Support team productivity through high‑quality code reviews and collaboration: Sharing context, helping unblock others, and contributing to a strong engineering culture. 

What you’ll do  

• Design and build scalable, resilient backend systems using Ruby on Rails, Python and PostgreSQL  

• Contribute to implementation of complex features and integrations, including external systems such as Salesforce  

• Take technical design decisions independently for your features 

• Own and evolve GraphQL services that power frontend and partner-facing applications  

• Improve system reliability through testing, monitoring, alerting, and operational best practices  

• Ship production-ready code frequently using a modern CI/CD pipeline  

• Review code and designs with a strong focus on maintainability, performance, and long-term impact  

What will help you succeed  

Experience & leadership  

• 4+ years of experience building and operating high-availability backend systems  

• Demonstrated experience delivering backend features and owning systems 

• Strong fundamentals in system design, API design, and data modelling  

• Ability to clearly communicate technical decisions and trade-offs to both technical and non-technical stakeholders 

• Actively represent engineering team in key discussions with US stakeholders 

• Proven experience mentoring junior engineers and raising the technical bar of a team  

• Comfortable working in ambiguous problem spaces and iterating toward robust solutions  

Backend & infrastructure  

• Strong experience with Python or Ruby, including proficiency in at least one web framework: 

• Ruby on Rails 

• FastAPI, Django or Flask 

• Working knowledge of ReactJS, with the ability to contribute to frontend components to support full‑stack delivery 

• Advanced SQL skills and experience with PostgreSQL or similar relational databases  

• Hands-on experience with AWS services such as S3, SQS, SES, EventBridge, or similar cloud-native services.  

• Containerization using Docker  

• Exposure to distributed systems or platform engineering  

• Familiarity with background jobs, async processing, and event-driven workflows  

Bonus points for  

• Experience integrating with Salesforce or other enterprise platforms  

• Experience designing and owning  GraphQL APIs (Apollo or similar)  

• Strong opinions (loosely held) on backend architecture, scalability, and system design  

• Exposure to AI-assisted engineering—such as using modern AI tools for coding, debugging, testing, documentation, or exploring LLM-based workflows in backend systems  

• Familiarity with observability and distributed tracing tools such as OpenTelemetry, Jaeger, Prometheus, or similar  

• Experience with container orchestration and deployment using Kubernetes and Helm charts  

• Passion for sustainability, clean energy, and building mission-driven products  

What success looks like in this role  

• Backend systems scale reliably as usage, data volume, and complexity grow  

• Engineers move faster due to clear APIs, architecture, and standards  

• Production issues are identified early and resolved with lasting fixes  

• Technical debt is addressed proactively rather than reactively  

• The backend platform enables product teams instead of limiting them  

Benefits:  Apart from Fixed Base Salary potential candidates are eligible for following benefits  

• Competitive compensation based on market standards.  
• Flexible Leave Policy  

• Office is in the heart of the city in case you need to step in for any purpose.  

• Medical Insurance (1+5 Family Members)  

• We provide comprehensive coverage including accident policy and life Insurance.   

• Annual performance cycle  

• Quarterly team engagement activities and rewards & recognitions  

• L&D programs to foster professional growth  

• A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency   

Eliminating carbon footprints, eliminating carbon copies. Here at Perch, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Perch is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in India.  
  
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request

Software Engineer III 
  
  

Who we are  

Perch Energy is a mission-driven company that focuses on expanding access to clean and affordable energy through community solar. Community solar breaks down the traditional barriers preventing most people from participating in the renewable energy economy by making it accessible, affordable, and more equitable for all. We work in several states across the US to bring community solar to communities and individuals who can most benefit from a more inclusive energy system. By managing the customer experience for solar farm owners, Perch is able to bring electricity bill savings to the masses, from renters and homeowners to businesses, institutions, municipalities and more by connecting them to community solar projects in their area. Perch isn't just a for-profit company, we're a for-purpose company—accelerating the shift to renewables nationwide. Everyone deserves to benefit from clean energy. Everyone has a place on this Perch!  

What we’re looking for  

We’re looking for a Software Engineer III who is passionate about building reliable, scalable backend systems and enjoys working across the stack when needed. You are a hands‑on engineer who thrives on solving real‑world problems, writing clean and maintainable code, and collaborating closely with teammates to deliver high‑quality features end‑to‑end. 

You bring strong engineering fundamentals, a growth mindset, and the ability to work independently on well‑scoped projects — owning medium‑sized features from design through deployment in alignment with our engineering best practices. You’re comfortable contributing to technical discussions, making thoughtful trade‑offs, and following established architectural patterns as you deepen your understanding of our systems. 

This role is fully remote, based in India and offers the opportunity to meaningfully influence backend architecture, shape engineering best practices, and work with a mission-driven, high-performing team.  

What you’ll own  

As a Software Engineer III, you will have clear ownership over features, with opportunities to contribute across the stack:  

• Own and deliver small to medium-sized backend features end-to-end: From technical discovery and design through implementation, testing, deployment and iteration 

• Take technical ownership of one or more non‑critical backend services or components: Ensuring they remain reliable, maintainable, well‑documented, and easy to extend. 

• Write clean, modular, testable code: Primarily in Ruby, Ruby on Rails, and Python, while contributing to frontend code when needed to support full‑stack feature delivery. 

• Contribute to the design and evolution of our APIs: Including GraphQL and REST endpoints that power frontend and partner‑facing applications, following established architectural patterns and best practices. 

• Ensure strong observability and operational health of owned services: Through logging, monitoring, alerting, and contributing to root‑cause analysis and follow‑through improvements. 

• Actively participate in technical discussions: Bringing thoughtful perspectives that balance simplicity, long‑term maintainability, and performance as you deepen your understanding of Perch’s systems. 

• Support team productivity through high‑quality code reviews and collaboration: Sharing context, helping unblock others, and contributing to a strong engineering culture. 

What you’ll do  

• Design and build scalable, resilient backend systems using Ruby on Rails, Python and PostgreSQL  

• Contribute to implementation of complex features and integrations, including external systems such as Salesforce  

• Take technical design decisions independently for your features 

• Own and evolve GraphQL services that power frontend and partner-facing applications  

• Improve system reliability through testing, monitoring, alerting, and operational best practices  

• Ship production-ready code frequently using a modern CI/CD pipeline  

• Review code and designs with a strong focus on maintainability, performance, and long-term impact  

What will help you succeed  

Experience & leadership  

• 4+ years of experience building and operating high-availability backend systems  

• Demonstrated experience delivering backend features and owning systems 

• Strong fundamentals in system design, API design, and data modelling  

• Ability to clearly communicate technical decisions and trade-offs to both technical and non-technical stakeholders 

• Actively represent engineering team in key discussions with US stakeholders 

• Proven experience mentoring junior engineers and raising the technical bar of a team  

• Comfortable working in ambiguous problem spaces and iterating toward robust solutions  

Backend & infrastructure  

• Strong experience with Python or Ruby, including proficiency in at least one web framework: 

• Ruby on Rails 

• FastAPI, Django or Flask 

• Working knowledge of ReactJS, with the ability to contribute to frontend components to support full‑stack delivery 

• Advanced SQL skills and experience with PostgreSQL or similar relational databases  

• Hands-on experience with AWS services such as S3, SQS, SES, EventBridge, or similar cloud-native services.  

• Containerization using Docker  

• Exposure to distributed systems or platform engineering  

• Familiarity with background jobs, async processing, and event-driven workflows  

Bonus points for  

• Experience integrating with Salesforce or other enterprise platforms  

• Experience designing and owning  GraphQL APIs (Apollo or similar)  

• Strong opinions (loosely held) on backend architecture, scalability, and system design  

• Exposure to AI-assisted engineering—such as using modern AI tools for coding, debugging, testing, documentation, or exploring LLM-based workflows in backend systems  

• Familiarity with observability and distributed tracing tools such as OpenTelemetry, Jaeger, Prometheus, or similar  

• Experience with container orchestration and deployment using Kubernetes and Helm charts  

• Passion for sustainability, clean energy, and building mission-driven products  

What success looks like in this role  

• Backend systems scale reliably as usage, data volume, and complexity grow  

• Engineers move faster due to clear APIs, architecture, and standards  

• Production issues are identified early and resolved with lasting fixes  

• Technical debt is addressed proactively rather than reactively  

• The backend platform enables product teams instead of limiting them  

Benefits:   

• Competitive compensation based on market standards.  

Apart from Fixed Base Salary potential candidates are eligible for following benefits  

• Flexible Leave Policy  

• Office is in the heart of the city in case you need to step in for any purpose.  

• Medical Insurance (1+5 Family Members)  

• We provide comprehensive coverage including accident policy and life Insurance.   

• Annual performance cycle  

• Quarterly team engagement activities and rewards & recognitions  

• L&D programs to foster professional growth  

• A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency   

Eliminating carbon footprints, eliminating carbon copies. Here at Perch, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Perch is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in India.  
  
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request 

About the Team At Business Technology, we use Appian to run Appian. We are launching our first internal AI team to build the foundation for how our global company works. This team won't just use AI, they will build the brain of the enterprise, spanning everything from predictive intelligence in our data warehouse to the GenAI infrastructure that powers our internal autonomous agents.

We are hiring a founding group of engineers to kickstart this mission. As an AI Engineer on this team, you won’t be maintaining legacy systems; you’ll be building from the ground up. You will own the full spectrum of AI: crafting predictive ML models to find insights in our data warehouse and architecting GenAI systems that allow any employee to interact with enterprise knowledge through intelligent agents.

If you want to be part of the original team that defines internal AI for a leading automation company, this is your moment.

PLEASE NOTE: This is a midlevel role and is aimed at people with 3+ years experience

What you’ll do:

• Build the AI Platform: Design, deploy, and scale GenAI infrastructure on GCP Vertex AI (preferred) or AWS Bedrock.
• Build & Operate MCP Servers: Develop and maintain Model Context Protocol (MCP) servers that expose enterprise systems (databases, APIs, internal tools) as structured, AI-consumable capabilities.
• Design the Tool Layer: Build the tool registry and invocation framework that allows agents to interact with internal systems safely and reliably including schema design, access controls, and error handling.
• Engineer Agent-to-Agent Infrastructure: Architect the communication and coordination layer that allows specialized agents to delegate tasks, share context, and compose into larger autonomous workflows.
• Own the Retrieval Layer: Architect and operate RAG systems, including vector stores, embedding pipelines, chunking strategies, and retrieval evaluation frameworks.
• Establish AI Reliability: Instrument AI systems with logging, tracing, latency monitoring, and evaluation hooks so agents can be trusted, debugged, and improved in production.

Required Qualifications:

• AI Infrastructure Experience: Professional experience building and deploying production-grade GenAI systems on GCP Vertex AI or AWS Bedrock including LLM APIs, agent frameworks, and RAG pipelines.
• Python Mastery: Deep proficiency in Python and common AI/ML libraries (e.g., LangChain, LlamaIndex, OpenAI SDK, Google Cloud AI SDK).
• Agentic Systems: Hands-on experience building multi-step, tool-calling AI agents that operate reliably in production including tool schema design, structured outputs, and failure handling.
• MCP or Tool Protocol Experience: Familiarity with Model Context Protocol (MCP) or equivalent patterns for exposing enterprise resources to AI systems as callable, permissioned tools.
• Vector & Retrieval Systems: Experience with vector databases (Pinecone, pgvector, or similar) and embedding-based retrieval at scale.
• Technical Foundation: B.S. in Computer Science, Engineering, or a related technical field.
• The Pioneer Mindset: A self-starter who is excited to be part of a "first-of-its-kind" team and thrives in environments where you are building the playbook.

Preferred Qualifications:

• Multi-Agent Architectures: Experience designing orchestrator/subagent patterns, agent handoff protocols, or systems where multiple AI models coordinate to complete complex tasks (e.g., using frameworks like LangGraph, CrewAI, or AutoGen).
• AI Observability: Experience with LLM evaluation frameworks, prompt regression testing, or agent trace monitoring (e.g. custom eval pipelines).
• Data Warehouse Integration: Familiarity with SQL and pulling data from Snowflake or BigQuery to ground AI agents in live business context.
• Appian Exposure: Experience with the Appian platform or interest in integrating AI agents into low-code automation workflows.
• Predictive ML (Nice to Have): Some familiarity with ML fundamentals is a plus, but not a focus of this role.

This role is based at our Chennai office in Brigade World Trade Center Chennai. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.  

DevOps Engineer I

We are actively seeking a DevOps Engineer to join our Cloud Engineering Application Services team. At Five9, we work in small teams and move fast to drive our products and business to the next level. We look for crucial skills in team members such as a problem-solving mindset and intellectual curiosity, along with comfortable integration into a deeply collaborative system that rewards impact.

Key Responsibilities

• Design, implementation, and automation of large-scale distributed systems

• Build tools and automation that help Five9 achieve higher availability, scalability, latency, and efficiency

• Work with Engineering teams to deliver high quality software in a fast-paced environment

• Monitor production and development environments to build preventive measures and provide a seamless customer experience

• Work with delivery teams on software improvements to achieve higher availability and lower MTTD

• Participate in on-call rotation (IST shift with every 2 weeks weekend included on call rotation)

Key Requirements

• 1–3 years of public cloud experience (GCP or AWS)

• 1–3 years of private cloud experience (Openstack, VMware ESXi)

• 1–3 years of Linux experience (Centos/Ubuntu)

• 1–3 years of networking experience

• Orchestration and management of containers using Kubernetes, Helm, GKE and Docker

• Experience with Gitlab, ArgoCD, CI/CD methodologies & tools

• Experience with Infrastructure as Code (Terraform), Python or other scripting languages

• Experience with config management tools such as Ansible and Puppet

• Experience in monitoring systems: Prometheus or LogicMonitor

• Excellent problem solving and analytical skills

• Experience with Incident Management Process, SRE best practices and continuous improvements

• Experience designing large scale distributed systems

• Strong verbal and written communications skills

• Bachelor's of Science degree in Computer Science or equivalent experience

Location :  Block A, 11th Floor, Global infocity, Perungudi, Chennai - 96

Shift : 5 PM IST to 2 AM IST 

About the role : 

This role is responsible for leading and managing the complete onboarding process for all ZoomInfo customers, ensuring a smooth and timely implementation experience. You will serve as the primary point of contact, coordinating with cross-functional teams to align goals, timelines, and deliverables. The role focuses on driving customer satisfaction through proactive communication, effective project management, and sharing best practices. Additionally, you’ll ensure a seamless transition to the Customer Success and Account Management teams for continued customer growth and engagement

What You’ll Do 

• Manage the comprehensive onboarding for all ZoomInfo customers (including new business, renewals, and upsells) to ensure customers receive a highly organized program with detailed goals, timelines, and processes. Serve as primary point of contact for customers during the onboarding and implementation phase of the customer lifecycle.
• Build implementation strategies to ensure customers in all customer segments are onboarded within the defined SLAs. Coordinate communication with other areas of the business to ensure a streamlined approach for each and every customer.
• Work directly with customers to set appropriate expectations, address customer goals, determine target dates, manage customer tasks, and provide regular project updates during the onboarding phase of the customer lifecycle.
• Collaborate with the customer success team, customer training team, and customer integrations team to create a streamlined and cohesive approach that allows customers to get successfully implemented and trained.
• Manage multiple simultaneous onboarding projects at one time, balancing priorities of business results, customer satisfaction, and technical quality. This includes being an asset to the Customer Success Manager, Learning & Development Manager, and Integrations and/or Solutions Engineer while being an advocate for the customer.
• Provide best practices and mentorship to customers on how best to implement ZoomInfo’s suite of products and solutions. Provide thought leadership with regards to overcoming challenges the customer is facing.
• Ensure appropriate handoff of new accounts to the Customer Success Manager and/or the Account Manager. Build out a standardized information flow/transition document to prepare the CSM and AM for success, including documenting wins and challenges the customer faced during the onboarding process.
• Serve as the primary owner of Customer Journey tasks in Salesforce. Document all steps and touchpoints as appropriate.
• Perform a wide variety of professional tasks, which demand a high level of creativity and imagination, as well as a thorough knowledge of the applicable needs and expectations of employees/customers.

What you bring 

• Any Bachelor degree. At least 3 to 5 years of customer success and/or project management, ideally in a SaaS environment.
• Ability to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes.
• Highly collaborative, organized, and execution-oriented with strong presentation skills.
• Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work.
• Excellent problem-solving skills and ability to be flexible to project situations. Ability to research, analyze and provide a solution to newly identified issues.
• Experience developing, installing, training, and/or supporting B2B solutions (previous experience with ZoomInfo and/or ZoomInfo certification strongly preferred).
• Highly familiar with Salesforce CRM.
• Able to be successful in a fast-paced environment that rewards hard work and self-motivation.
• Superior relationship and communication skills (both verbal and written)

#LI-SG2

#LI-Hybrid

Who we seek:

We’re looking for a Senior Software Engineer with a "can do anything" spirit for our Engineering team in Chennai. Working on security & governance applications developing advanced security & governance oriented integrations and applications which brings precise and targeted value to our customers. As a senior software engineer, you will be responsible for building new services and products from scratch and bringing innovation to the team's developments. Our ideal candidate is a team player who has strong hands-on full stack experience and is capable of claiming ownership of a feature, from one end to another.

What you’ll do:

• Design, develop, and test high-quality code, ensuring comprehensive coverage with unit, integration, and End-to-End (E2E) tests.
• Develop robust Backend SDKs and the company’s next-generation SaaS products.
• Lead code reviews, enforce coding best practices, and maintain rigorous software development standards, especially concerning data handling.
• Troubleshoot and resolve complex system issues promptly to ensure maximum uptime and system reliability.
• Drive and influence key technological and architectural decisions for the team.
• Mentor and guide fellow team members through reviewing their design and code.
• Own and complete tasks end-to-end, actively participating in the Agile Scrum process.

What you’ll bring:

• Minimum of 5 years of hands-on experience developing Java Microservices.
• Proven ability to manage and scale high-volume engineering solutions.
• Deep understanding of CI/CD principles and experience working with external and in-house APIs and SDKs.
• Experience leveraging AI Development Tools (e.g., GitHub Copilot, Cursor) as a "Peer Programmer" to boost productivity.
• Strong analytical skills and excellent problem-solving abilities.
• Experience in automation testing.
• Excellent communication skills and a collaborative, "can-do" mindset for working with cross-functional teams to ensure end-to-end quality.

Advantages:

• Familiarity with containerization technologies (Docker, Kubernetes).
• Experience with the AWS cloud platform.
• Working knowledge of NoSQL databases and messaging systems (e.g., MongoDB, Elastic, Kafka, Redis).
• Proven experience with the React.js framework.

What’s in it for you?!

Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.

•    Equity participation - everyone shares in our success
•    Hybrid work 
•    Opportunities for professional growth
•    Team fun & company outings
•    Statutory benefits and leave benefits
•    Health Insurance coverage 

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try- We try our best and we don’t give up
• Shine- We shine and make it our mission to always stand out

#LI-HYBRID

#LI-EV2

Why we're hiring:

The Automation Engineer is responsible for designing, developing, and maintaining security automation solutions that enhance detection, response, workflow efficiency, and operational consistency across Operational Security. Working under the Automation Lead, this role builds high-quality SOAR playbooks, integrations, scripts, AI-assisted workflows, and orchestration pipelines to reduce manual workloads and support the Autonomic Security Operations (ASO) model.

What you'll be doing:

Core Responsibilities

Automation Engineering & Development

• Develop SOAR playbooks, workflows, and automations for alert triage, enrichment, containment, and remediation.
• Build scalable, reusable automation components, scripts, and integrations.
• Implement high-quality scripting using Python, PowerShell, and REST APIs.
• Ensure appropriate version control, QA, testing, and documentation of automation artefacts.
• Maintain reliability of automations by monitoring performance, exceptions, and system behaviour.

Platform Integration & Tooling Engineering

• Integrate SOAR with SIEM, EDR, TIP, cloud-native security tools, and case management systems.
• Engineer automation pipelines to support Microsoft and Google security ecosystems.
• Develop API integrations, webhooks, and event-driven automation triggers.
• Support data transformation, enrichment, and telemetry orchestration requirements.

AI / ML Automation Enablement

• Contribute to embedding AI/ML-driven enrichment and correlation logic into automated workflows.
• Support operationalisation of ML models for anomaly detection and decision support.
• Collaborate with data and detection teams to refine and enhance AI-enabled automation.

Workflow Engineering & Process Automation

• Translate SOPs, response runbooks, and detection workflows into automated processes.
• Identify automation opportunities to eliminate manual tasks across SecOps functions.
• Ensure automated processes remain consistent, auditable, and compliant with Operational Security standards.

Operational Collaboration & Support

• Work with Detection Engineering, Incident Response, Threat Hunting, and Threat Intelligence teams to automate use cases.
• Participate in post-incident reviews and embed improvements into automation workflows.
• Assist with tool evaluations, optimisation initiatives, and integration efforts led by the Automation Lead.

Continuous Improvement

• Contribute to a backlog of automation enhancements and new capabilities.
• Optimise accuracy, resilience, and efficiency across automation workflows.
• Ensure alignment with GCAT SOC10x principles, including 10X Technology, Process, Speed, and Visibility.

What you'll need:

Technical Expertise

• Experience with SOAR platforms such as Cortex XSOAR, Splunk SOAR, or Chronicle SOAR.
• Proficiency in Python and/or PowerShell for automation development.
• Strong understanding of REST APIs, JSON, and event-driven automation.
• Experience integrating SIEM, EDR, TIP, and cloud-native security tools.

Process & Operational Knowledge

• Understanding of workflows across SOC, Incident Response, Threat Hunting, and Detection Engineering.
• Ability to convert operational requirements and SOPs into engineered automation.
• Familiarity with playbooks, runbooks, and security process governance.

Collaboration & Delivery

• Strong communication and documentation skills.
• Ability to work in an engineering-led, automation-first culture.
• Experience working with cross-functional technical teams in security operations.

Certifications (Preferred)

• SOAR platform certifications.
• GIAC (GMON, GCTI, GCIH, GCDA).
• Python or scripting certifications.
• Azure or GCP cloud certifications.

Key Attributes

• Engineering-first mindset with strong attention to detail.
• Problem-solving orientation with a focus on automation and efficiency.
• Structured, methodical, and reliable approach to delivery.
• Commitment to operational excellence and continuous improvement.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

About the Role:

As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes.

What You'll Do:

• Customer-facing: 30% working directly with customers.
• Coding & Integration: 70-80% hands-on technical implementation
• Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows.
• Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow.
• Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience.
• Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making.
• Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback.
• Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, customer success, support, and revenue teams to ensure alignment.
• Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows like code repository integrations and advanced configurations.
• Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements.

What You Bring:

• Experience: 5+ years in software development, systems integration, or platform engineering. Customer-facing experience is a plus.
• Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
• Coding Skills: Strong proficiency in TypeScript/JavaScript, Python, data structures and algorithms. (Nice to have: Go)
• Applied AI Knowledge: Familiarity with large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
• Integration Expertise: Deep experience with large-scale data synchronization (one-way and two-way), API integration patterns (REST, GraphQL, webhooks), and event-driven/pub/sub architectures.
• Cloud & Deployment: Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices (CI/CD, containers, observability).
• Data Transformation: Skilled in data mapping, schema alignment, and working with heterogeneous systems. Understanding of data modeling and graph data structures.
• Observability: Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging and issue resolution.
• Context-Aware Systems: Familiarity with Model Context Programming (MCP) for building adaptive, context-aware integrations.
• Problem-Solving: Strong track record triaging and unblocking both technical and non-technical blockers to keep projects moving forward.
• Documentation: Experience writing concise, well-structured documentation that supports long-term team understanding and seamless onboarding.
• Communication: Strong written and verbal skills to articulate technical concepts to engineers, product teams, and business stakeholders.
  
  As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

Why we're hiring:

The Process Engineer is responsible for designing, engineering, maintaining, and continuously improving Operational Security processes across WPP. The role focuses on defining how Operational Security operates in practice, ensuring processes are clear, auditable, automation-enabled, and scalable. This is an individual contributor role with no people management responsibilities; management accountability sits with the Process Engineering Lead.

What you'll be doing:

Operational Security Process Engineering (Assess)

• - Engineer and maintain end-to-end operational security processes across SOC operations, incident response, detection engineering, threat hunting, threat intelligence, automation, and vulnerability management.
• - Define workflows, decision points, inputs/outputs, and escalation paths for operational activities.
• - Maintain the authoritative process library describing how Operational Security services operate.

Process Standardisation, Consistency & Governance (Safeguard)

• - Ensure processes are standardised, consistent, and aligned across teams and regions.
• - Align processes to internal policy, risk, legal, and assurance requirements.
• - Act as a quality gate for new or changed processes to ensure clarity and audit readiness.

Automation-Enabled Process Design (Operate)

• - Partner with Security Automation Engineering to ensure processes are automation-friendly and evidence-driven.
• - Identify manual or high-effort steps and work with engineering teams to automate or eliminate them.
• - Ensure documented processes accurately reflect real system behaviour.

Audit, Assurance & Evidence Support

• - Maintain process documentation suitable for internal and external audit.
• - Support audits and reviews by explaining processes, control points, and evidence sources.
• - Ensure traceability between process definitions, tooling, and execution.

Continuous Improvement & Operating Model Maturity

• - Review and improve processes based on operational feedback, incidents, and maturity assessments.
• - Support KPI, maturity, and continual service improvement initiatives.
• - Partner with security teams to evolve processes as capabilities mature.

What you'll need:

Essential:

• - Experience designing or engineering operational processes in a security or technology environment.
• - Strong understanding of security operations domains and how they interconnect.
• - Ability to translate operational activity into clear, auditable processes.
• - Strong documentation and stakeholder communication skills.

Desirable:

• - Experience supporting audit or assurance activity.
• - Familiarity with automation-first or engineering-led operating models.
• - Exposure to ITIL or process maturity frameworks in practical application

ADDITIONAL INFORMATION

• - Individual contributor role reporting to the Process Engineering Lead.
• - Works closely with Automation Engineering, Detection Engineering, IR, CTI, and VM teams.
• - Central to WPP’s Autonomic Security Operations and automation strategy

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

We are looking for a Principal Software Engineer to lead our Customer Experience application development group through the next step function growth phase. As an engineering leader, you will be driving the future of Metropolis products forward, shaping vision and technical strategy that enables us to build top notch customer experiences. This individual will provide immense technical thought leadership and will shape a strong engineering-led culture. The ideal candidate will have a product-oriented mindset exuding extreme curiosity to explore customer experiences, obsessively finding opportunities for our customers to make technology experience frictionless. This leader will play a critical role in the company's success by ensuring that advancing the tech is aligned with customer needs and contributes to the company's overall growth and profitability.  

This is a unique opportunity to build an end-to-end mobility platform, that supports high throughput locations, aviation, fleet management and other use cases impacting the everyday experience of millions of people. If you are energized by the mission to empower our customers to harness time through remarkable mobility products, this role is for you. We operate in a fast-paced, challenging, and fun environment! We work together as one team to deliver on our commitments. We challenge the status quo every day, internally and externally. 

What you'll do

• Provide technical direction that influences the entire company by formulating and implementing technical vision and strategy
• Establish the technologies and best practices needed to achieve operational excellence in system reliability while enabling rapid experimentation and data-informed decisions
• Through technology, enable step function improvements in developer experience and velocity
• Be a great coach to bring the best out of our engineers and a key driver of hiring top talent
• Empower collaborative environment where best product and technical ideas are nurtured and come to life
• Influence the industry by creating competitive advantages for our customers through their use of our global platform

What we're looking for

• 14+ years of experience building customer centric applications and products
• Experience initiating and driving technical strategy
• Proven track record of designing and delivering large-scale distributed systems and software products in high volume consumer facing applications
• Extremely strong fundamental computer science skills and expert level knowledge of Scala or Java or related language
• Strong experience with data-intensive architectures
• Deep understanding of tradeoffs involved in release engineering and other processes
• Excellent written and verbal communication skills with a proven ability to present complex information in a clear and concise manner to a variety of audiences
• Track record of successful cross-functional collaboration while building customer solutions in B2C and B2B settings

While not required, these are a plus:

• Advanced degree in a technical field such as computer science
• Previous experience working inside innovative, high-growth environments
• Experience creating structure within an environment with high levels of ambiguity
• Experience with leading the development of industry altering infrastructure
• Experience with leveraging AI technology to streamline engineering activities

Our Stack

• Languages + Frameworks: TypeScript, React, Scala (principally), Java (limited)
• Datastores: MySQL, PostgreSQL, Snowflake
• Cloud: AWS
• Version control: Git & GitHub
• AI Tooling: Copilot on GitHub and Claude Code
• Observability: Datadog

3 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. #LI-SR1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

We are looking for a Principal Software Engineer to lead our Customer Experience application development group through the next step function growth phase. As an engineering leader, you will be driving the future of Metropolis products forward, shaping vision and technical strategy that enables us to build top notch customer experiences. This individual will provide immense technical thought leadership and will shape a strong engineering-led culture. The ideal candidate will have a product-oriented mindset exuding extreme curiosity to explore customer experiences, obsessively finding opportunities for our customers to make technology experience frictionless. This leader will play a critical role in the company's success by ensuring that advancing the tech is aligned with customer needs and contributes to the company's overall growth and profitability.  

This is a unique opportunity to build an end-to-end mobility platform, that supports high throughput locations, aviation, fleet management and other use cases impacting the everyday experience of millions of people. If you are energized by the mission to empower our customers to harness time through remarkable mobility products, this role is for you. We operate in a fast-paced, challenging, and fun environment! We work together as one team to deliver on our commitments. We challenge the status quo every day, internally and externally. 

What you'll do

• Provide technical direction that influences the entire company by formulating and implementing technical vision and strategy
• Establish the technologies and best practices needed to achieve operational excellence in system reliability while enabling rapid experimentation and data-informed decisions
• Through technology, enable step function improvements in developer experience and velocity
• Be a great coach to bring the best out of our engineers and a key driver of hiring top talent
• Empower collaborative environment where best product and technical ideas are nurtured and come to life
• Influence the industry by creating competitive advantages for our customers through their use of our global platform

What we're looking for

• 14+ years of experience building customer centric applications and products
• Experience initiating and driving technical strategy
• Proven track record of designing and delivering large-scale distributed systems and software products in high volume consumer facing applications
• Extremely strong fundamental computer science skills and expert level knowledge of Scala or Java or related language
• Strong experience with data-intensive architectures
• Deep understanding of tradeoffs involved in release engineering and other processes
• Excellent written and verbal communication skills with a proven ability to present complex information in a clear and concise manner to a variety of audiences
• Track record of successful cross-functional collaboration while building customer solutions in B2C and B2B settings

While not required, these are a plus:

• Advanced degree in a technical field such as computer science
• Previous experience working inside innovative, high-growth environments
• Experience creating structure within an environment with high levels of ambiguity
• Experience with leading the development of industry altering infrastructure
• Experience with leveraging AI technology to streamline engineering activities

Our Stack

• Languages + Frameworks: TypeScript, React, Scala (principally), Java (limited)
• Datastores: MySQL, PostgreSQL, Snowflake
• Cloud: AWS
• Version control: Git & GitHub
• AI Tooling: Copilot on GitHub and Claude Code
• Observability: Datadog

3 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. #LI-SR1 #LI-Onsite

As a Senior Software Engineer specialising in SAP S/4HANA ABAP/FIORI/AI, you will be a key member of the SAP technical team responsible for designing, developing, and implementing SAP solutions to support business operations. Your primary focus will be on SAP AI developments, UI/UX development using SAP Fiori/UI5,  as well as backend ABAP development for custom solutions and enhancements. You will work closely with functional teams to translate business requirements into technical specifications and ensure seamless integration across SAP modules. Additionally, you will be responsible for maintaining best practices, optimizing performance, and driving innovation through new SAP technologies. You should also have knowledge of emerging AI technologies such as SAP Joule, Robotic Process Automation (RPA) with AI,  AI-powered chatbots and virtual assistants etc. Additionally, you should be familiar with other programming languages like Python or Java and be prepared to conduct Proof of Concepts (POCs) to explore innovative solutions.

What You'll do:

• Build and deliver solutions for integration of AI capabilities for ABAP to accelerate Custom Code Management.
• Design, develop, and implement SAP Fiori/UI5 applications and ABAP backend solutions to meet business requirements.
• Build AI solutions using SAP Joule, MicroApps, agentic AI development
• Collaborate with functional and technical teams to define, develop, and enhance SAP UX and backend solutions.
• Develop and optimize CDS Views, OData Services, and AMDP-based data models for performance efficiency.
• Customize and configure SAP Fiori Launchpad, design intuitive UI/UX interfaces, and ensure responsive applications.
• Develop and maintain SAP workflows, enhancements, and reports using ABAP and RAP.
• Conduct code reviews, performance tuning, and implement best practices in SAP development.
• Provide technical guidance, mentor junior developers, and participate in design workshops.
• Stay updated with SAP’s latest technologies, including SAP BTP, AI/ML integration, and automation tools.
• Troubleshoot and resolve production issues, ensuring smooth system performance and user experience.
• Conduct Proof of Concepts (POCs) to evaluate new technologies and solutions for business applications.
• Build automation scripts using different automation tools like Playwright.

What you bring:

• Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field.
• Minimum 10+ years of professional experience in SAP ABAP development, including at least 5+ years in SAP S/4HANA.
• Minimum 4+ years of experience in SAP Fiori/UI5 development for SAP S/4HANA.
• Minimum 2+ years of working experience as software developer in AI focused cloud application development.
• Good Experience in REST/oData API creation and consumption is beneficial
• Strong expertise in OData services, SAP Gateway, and SAP Business Application Studio.
• Experience in integration with SAP modules such as FI, BRIM, RAR
• Expertise in SAP BTP, cloud-based development, and integration capabilities.
• Familiarity with agent frameworks (ReAct) and CI/CD tools (JIRA, Git, Jenkins).
• Proficiency in Python and experience with AI frameworks.
• Proven track record in building, fine-tuning, and deploying Large Language Models, LangChain, LangGraph, and related GenAI technologies.
• Exposure to Solution Manager, Change Management (CHARM)/CALM, and Focused Build is a plus.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work in an Agile environment and collaborate with global teams.
• Certification in SAP S/4HANA, SAP Fiori/UI5 development, or SAP BTP is an added advantage.

Mandatory Skills:

•   SAP ABAP Development:
•   Strong experience in ABAP development, including Object-Oriented ABAP (OOABAP), BADI, BAPI, ALV, IDOCs, and Enhancements.
•   Expertise in developing CDS Views, AMDP, and using RAP for Fiori applications.
•   SAP FIORI/UI5 Development:
•   Strong hands-on experience with SAP UI5, JavaScript, CSS, HTML5, and jQuery.
•   Experience in SAP Business Application Studio and Web IDE.
•   Proficiency in Fiori Design patterns, UX principles, and Theme Designer.
•   Expertise in Fiori Launchpad configuration and customization.
•   SAP Gateway and OData Services:
•   Strong knowledge of SAP OData framework and troubleshooting SAP custom/standard OData services.
•   Experience in CDS-based OData services and annotations.
•   Deep understanding of MVC architecture.
•   Integration and Performance Optimization:
•   Experience with RESTful APIs, SOAP, and SAP integration technologies.
•   Strong expertise in SAP BTP, Joule, CAP, and Mobile Development Kit (MDK).
•   Experience in performance tuning of UI5 applications and backend queries.
•   Additional Skills:
•   Knowledge of Python, Java, and AI technologies(Joule, MicroApps, Agentic AI) for SAP-related innovations.
•   Expertise in SAP BTP for cloud-based solutions, integration, and extensibility.
•   Experience in conducting Proof of Concepts (POCs) to explore and validate new technological solutions.

#LI-VG1

#LI-Hybrid

Summary: As a Principal Software Engineer at Appian, you will be the primary technical strategist, responsible for shaping the architectural foundation of our platform. Your role involves anticipating future challenges and implementing innovative solutions today. You will drive complex cross-functional initiatives, ensuring Appian remains a leader in the low-code and automation industry.

Responsibilities:

• Define the long-term architectural vision and governance for the Appian platform.
• Identify systemic technical risks and lead task forces to resolve architectural bottlenecks.
• Develop internal tools and SDKs to simplify infrastructure and enhance developer productivity.
• Conduct deep-dive troubleshooting for complex production issues.
• Promote AI-native engineering practices and integrate AI features into the platform.
• Lead the development of core platform libraries and high-risk prototypes.
• Participate in the Architectural Guild and review high-impact design documents.
• Mentor lead and senior engineers, and represent Appian in the tech community.
• Ensure operational resilience with self-healing and highly available systems.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 15+ years of software engineering experience, with significant experience in architecting large-scale distributed systems.
• Strong understanding of data structures, algorithms, and design patterns.
• Proven transformational leadership in technological migrations or strategies.
• Expertise in Java and Cloud-Native ecosystems.
• Experience with AI/ML at scale and managing AWS multi-region deployments.
• Expert-level proficiency in Java or similar languages.
• Hands-on experience with Docker, Kubernetes, and CI/CD automation.
• Knowledge of high-performance SQL, NoSQL, and Vector Databases.
• Understanding of enterprise-grade security and compliance.

Soft Skills:

• Ability to influence without authority and gain buy-in for technical shifts.
• Business acumen to connect technical decisions to financial outcomes.
• Skilled in navigating complex technical debates and consensus building.
• Passion for building a thriving engineering organization.

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

As an Application Support Engineer (Level 2) on the Global Customer Support team, you will play a pivotal role in delivering high-quality technical support while leveraging emerging AI capabilities to enhance customer experience and operational efficiency. This role provides the opportunity to deepen your technical expertise in Zuora Billing, contribute to continuous product improvement, and adopt AI-driven approaches to modernize support workflows.

• Deliver Advanced Technical Support: Provide Level 2 support for Zuora Billing by troubleshooting complex customer issues through ticketing systems and live sessions (e.g., Zoom). You will take full ownership of cases from initial investigation through resolution, ensuring timely and effective outcomes that maintain high customer satisfaction.  
• Diagnose, Triage, and Resolve Issues: Analyze and prioritize incoming issues based on severity and business impact, applying strong problem-solving skills to identify root causes. Investigate defects, document findings, and either resolve issues directly or escalate with well-defined technical context.
• Leverage AI to Enhance Support Efficiency: Utilize AI-powered tools to accelerate issue diagnosis, improve response quality, and reduce resolution times. You will also contribute to refining AI-driven support workflows by providing feedback on tool effectiveness and identifying opportunities for automation.
• Collaborate Cross-Functionally: Work closely with Engineering and Product Management teams to advocate for customer needs, contribute to defect resolution, and influence product improvements. Your insights will help shape better product functionality and reliability.
• Enhance Knowledge and Support Operations: Contribute to Knowledge-Centered Service (KCS) by creating and maintaining high-quality documentation, including solutions related to configuration, customization, and integrations. You will also manage critical escalations and ensure clear, proactive communication with stakeholders.

About You

The business outcomes you will impact include (but are not limited to):

• Provide high-quality technical support to Zuora customers via ticketing systems and live sessions (e.g., Zoom), ensuring an excellent customer experience.  
• Analyze, track, and resolve customer issues promptly to maintain high levels of client satisfaction.  
• Triage and prioritize issues based on severity, business impact, and customer urgency. 
• Collaborate closely with Engineering and Product Management teams to advocate for customer needs and drive product improvements. 
•  Investigate customer inquiries, document defects, and troubleshoot issues—resolving or escalating as needed.  
• Take full ownership of customer issues from initial report through to resolution and closure.  
• Build deep expertise in Zuora Billing from both technical and business perspectives.  
• Contribute to Knowledge-Centered Service (KCS) by documenting solutions, including configuration, customization, and integration scenarios.  
• Manage critical escalations effectively, ensuring timely communication and resolution.  
• Deliver Level 2 (L2) support specifically for the Zuora Billing product.  
• Act as a Subject Matter Expert (SME) in Billing, mentoring and guiding team members.  
• Continuously expand knowledge across the broader Zuora product suite.  Participate in a 24/7 global support model, including rotational shifts and weekend on-call duties.

Your experience and skills

Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).  Minimum of 3+ years of experience in Application or Technical Support roles.  

• Experience leveraging AI tools to improve efficiency, productivity, and quality in daily work activities.

Hands-on experience with billing systems or financial enterprise applications.  Strong technical proficiency in SaaS-supporting technologies such as:  XML, REST APIs, SOAP APIs  SQL, Kibana  Web services, HTML  Java and/or JavaScript  Experience working in a 24/7 rotational shift environment.  Excellent verbal and written communication skills, with the ability to explain complex technical concepts to diverse audiences.  Proven ability to collaborate effectively with global, cross-functional teams. Strong problem-solving mindset with the ability to remain composed under pressure.  Demonstrated eagerness to learn new technologies, tools, and processes in a fast-paced environment.  

About the Team

The Global Customer Support team plays a critical role at Zuora, serving as a primary point of contact for customers and a key advocate for their overall experience. The team comprises over 100+ ZEOs across multiple global locations, strategically organized by functional expertise and support tiers. These tiers are designed to address increasing levels of complexity, aligned with the corresponding skills and experience required to effectively resolve customer needs.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

We’re hiring a Senior Site Reliability Engineer to lead reliability strategy and drive AI-powered automation at scale. This role involves owning complex systems, shaping architecture, and influencing cross-functional teams.

You’ll:

• Define and evolve SLOs, SLIs, and resilience patterns
• Build AI-driven automation for detection, remediation, and forecasting
• Lead cloud infrastructure and Kubernetes platforms
• Drive incident response and operational excellence
• Mentor engineers and influence org-wide reliability practices

About You

• 8+ years of hands-on experience in Site Reliability Engineering, DevOps, or large-scale production operations.
• Advanced expertise in AWS, including architecture design across services such as EC2, EKS, VPC, IAM, RDS, S3, and CloudWatch.
• Deep experience with Infrastructure-as-Code using Terraform, including complex modules, state management, and governance.
• Strong programming and automation skills using Python and Shell; experience building production-grade automation systems.
• Expert-level Linux systems knowledge, including performance tuning, security hardening, and deep troubleshooting.
• Proven experience operating distributed systems and data streaming platforms such as Kafka in high-throughput environments.
• Demonstrated ability to work independently on complex, ambiguous problems with broad organizational impact.
• Proven technical leadership experience driving large, cross-team reliability or infrastructure initiatives, including setting technical direction, influencing design decisions, and mentoring engineers to deliver measurable outcomes at scale.

AI & Automation Expertise

• Practical experience designing or implementing AI/ML-driven automation in operations, reliability, or platform engineering.
• Experience integrating AI capabilities into monitoring, alerting, incident response, or workflow automation systems.
• Strong understanding of how AI can be safely and effectively applied in production environments.

Nice to haves:

• Experience with advanced observability platforms (Prometheus, Grafana, ELK, or similar) enhanced with AI-driven insights.
• Familiarity with predictive analytics, anomaly detection, or AIOps platforms.
• Experience influencing architectural decisions at a platform or product level.
• Prior experience operating in a 24/7, global, high-availability SaaS environment.

The Team

Zuora's Cloud Engineering team ensures the reliability, scalability, and operational excellence of global SaaS platforms, operating 24x7 with a follow-the-sun model. The team collaborates closely with Engineering, Security,Product, and Support, leveraging technologies like AWS,Kubernetes, Kafka,Terraform, and Python, with a strong focus on AI-driven operations and automation.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

Role Overview

We are seeking a Staff Technical Program Manager to own the cross-team delivery machinery for a 20-person AI native engineering organization. This is not a project coordination role — it is a technical program ownership role.  You will maintain the master delivery plan across two Scrum teams and shared resources, track and resolve  
cross-team dependencies (platform teams, ARC backend, OEM integrations), manage risk before it becomes a miss, and create the delivery transparency that allows Engineering, Product, and Executive leadership to make fast, informed decisions. The best TPMs are invisible when things go well and indispensable when they don't. 

Key Responsibilities 

• Own the master delivery plan: maintain the integrated roadmap across both Scrum teams, shared resources (Architect, ML, SDET), and external platform dependencies — with milestone-level clarity at all times.  
• Track and resolve cross-team dependencies: Agentic Engine, Core Platform (Temporal, MCP Gateway, Component Framework), ARC backend (Kafka event contracts, API dependencies), Design (component specs), and external vendors (email/SMS providers).  
• Run the delivery rhythm: sprint review calendar, cross-team sync cadence, dependency review meetings, and risk escalation forums — keeping the Director and VP Engineering informed without burying them in status updates.  
• Identify, quantify, and manage delivery risks: surface blockers early, drive resolution with urgency, and maintain a live risk register with mitigation owners and timelines.  
• Own cross-team technical communication: translate engineering status into language that Product, Business, and Executive stakeholders can act on — and translate business urgency back into engineering trade-off decisions.  
• Drive the release process: define release criteria, coordinate go/no-go decisions with Engineering, QA (Staff SDET), and Product, and manage production deployments across services.  
• Manage the dependency interface to the T1 Agentic Engine team: track which Intent, Skill, Policy, and MCP tool registrations are ready, which are blocked, and what the critical path impact is.  
• Continuously improve the delivery system: identify bottlenecks in the engineering process, drive retrospectives, and implement changes that sustainably increase throughput and quality.

Skills & Qualifications 

• 12+ years of technical program management experience, with at least 3 years at Staff level managing multi team programs at SaaS or platform companies.  
• Strong technical depth: able to read architecture diagrams, understand Kafka dependency graphs, evaluate API contract blockers, and participate credibly in engineering design discussions.  
• Proven experience managing complex, multi-team delivery programs with many external dependencies — including platform dependencies outside your direct control.  
• Expert facilitation of engineering delivery rituals: sprint planning, dependency reviews, release gates, post mortems, and architecture syncs.  
• Deep understanding of AI-native product delivery: what makes AI system delivery different from traditional software (eval requirements, model versioning, non-deterministic outputs, golden dataset dependencies).  
• Excellent written communication: can produce a crisp, executive-readable status update that tells the truth clearly and drives decisions.  
• Strong stakeholder management across Engineering, Product, Design, and Executive levels — comfortable managing up, across, and down.  

 
Good to Have  

• Experience managing delivery programs that involve both Java microservices and Python AI/ML engineering teams simultaneously.  
• Familiarity with agentic AI platform concepts: intent registries, MCP tools, skill/policy authoring, and eval frameworks — enough to track technical dependency status accurately.  
• Background in automotive retail technology or dealer management systems.  
• Prior experience working in a US-India distributed engineering organization.  
 

• Strong experience creating and deploying cloud infrastructure on Azure, AWS, and GCP
• Understanding of Python and Docker for developing web APIs
• Understanding of deploying solutions to Kubernetes.
• Familiarity with serverless technologies across functions, queues, file storage, API management, and key‑value stores
• Experience with integration patterns and working with various APIs
• Knowledge of DevOps principles and Git, preferably with experience in modern techniques such as monorepos
• Proficiency in Infrastructure‑as‑Code languages such as Terraform and CloudFormation
• Understanding of design patterns for building scalable and efficient systems
• A quality‑driven, test‑first mindset
• Excellent written and verbal communication skills
• Familiarity with Diagrams‑as‑Code for documenting infrastructure architecture is a plus
• Understanding of modern authentication protocols such as OAuth2 and OIDC
• Consideration of cross‑cutting concerns like observability and security in infrastructure design
• Contributions to open‑source projects are a plus

We’re ideally looking for someone who is comfortable across the entire stack and can take ownership of feature delivery from design to deployment. The ideal candidate should have:

• 5+ years of experience with Python and FastAPI (async programming)
• Experience with Redis caching patterns and cache invalidation strategies
• Experience with event-driven architectures (Pub/Sub, SNS/SQS, or similar message brokers)
• Familiarity with SQLAlchemy ORM and relational database patterns
• Experience writing comprehensive test suites (pytest, integration testing)
• Comfortable with REST API design and microservices communication patterns
• Experience with AI-assisted development tools (Cursor, Copilot, Claude Code)
• Experience with Git and CI/CD pipelines

Nice to Have

• Experience with Strapi CMS or similar headless CMS platforms
• Experience with both GCP and AWS cloud services
• Familiarity with i18n patterns (locale handling, translation key management)
• Experience in Java and typescript

Job Overview:

We are seeking an experienced Senior Data Engineer to build and optimize scalable data platforms using Microsoft Fabric, Databricks (and/or Snowflake). The role focuses on designing reliable data pipelines, lakehouse and warehouse models, and semantic layers that enable enterprise analytics, BI, and AI/Gen AI use cases.

You will work closely with analytics, BI, and data science teams to deliver high-quality, performant, and governed data solutions, while driving best practices in data engineering, optimization, and platform design.

Key Responsibilities

• Design, build, and maintain end-to-end data solutions on Microsoft Fabric, Databricks, including Pipelines, Notebooks, Lakehouse, Data Warehouse, and Semantic Models.
• Implement scalable data ingestion, transformation, and loading (ETL/ELT) using Fabric Pipelines and PySpark.
• Develop robust data models and schemas optimized for analytics, reporting, and AI-driven consumption.
• Create and maintain semantic models to support Power BI and enterprise BI solutions.
• Engineer high-performance data solutions that meet requirements for throughput, scalability, quality, and security.
• Author efficient PySpark and SQL code for large-scale data transformation, data quality management, and business rule processing.
• Build reusable framework components for metadata-driven pipelines and automation.
• Optimize Lakehouse and Data Warehouse performance, including partitioning, indexing, Delta optimization, and compute tuning.
• Develop and maintain stored procedures and advanced SQL logic for operational workloads.
• Design and prepare feature-ready datasets for AI and GenAI applications.
• Collaborate with data scientists and ML engineers to productionize AI pipelines.
• Implement data governance and metadata practices required for responsible AI.
• Leverage Fabric, Databricks capabilities to orchestrate and monitor AI-related data workflows.
• Apply data governance, privacy, and security standards across all engineered assets.
• Implement monitoring, alerting, and observability best practices for pipelines and compute workloads.
• Drive data quality initiatives, including validation frameworks, profiling, and anomaly detection.
• Partner with analytics, BI, data science, and product teams to understand requirements and translate them into technical solutions.
• Mentor junior engineers and contribute to engineering standards and patterns.
• Participate in architecture reviews, technical design sessions, and roadmap planning.
• Develop and deliver dashboards and reports using Power BI and Tableau.

Required Skills:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or equivalent experience.
• 7+ years of professional experience in data engineering or a related discipline.
• Mandatory hands-on expertise with Microsoft Fabric, Databricks or Snowflake including:
  • Pipelines
  • Notebooks
  • Lakehouse
  •  Data Warehouse
  • Semantic Models
• Advanced proficiency in PySpark for distributed data processing.
• Strong command of SQL for analytical and operational workloads.
• Experience developing and optimizing stored procedures and complex SQL transformations.
• Understanding of GenAI architectures, vectorization, embedding pipelines, and data preparation for LLM use cases.
• Strong knowledge of data modeling, ETL/ELT patterns, and modern data lakehouse principles.
• Experience designing and optimizing large-scale data pipelines in cloud environments (Azure preferred).
• Excellent problem-solving skills with the ability to analyze complex data workflows.
• Proficiency in creating interactive dashboards and reports using Power BI and Tableau.

Summary: We are seeking a Lead Software Engineer (LSE) to drive the design and evolution of our cloud-native platform. This role is responsible for owning end-to-end platform capabilities, shaping architectural direction, and ensuring high standards of scalability, reliability, and developer experience. As a Lead Engineer, you will operate at the intersection of architecture, execution, and team leadership, working across squads to build cohesive and future-ready platform solutions.

Responsibilities:

• Develop platform features to the highest engineering standards with an AI-first mindset.
• Spike robust solutions to clear architectural runway ahead of platform feature development.
• Take personal responsibility for the overall technical performance of the team, including capabilities, quality, stability, and velocity.
• Perform code reviews focusing on code quality, design, and implementation.
• Regularly identify opportunities for code refactoring and performance optimizations, and champion these efforts within the team.
• Mentor junior software engineers by sharing best practices and providing guidance on proficiency.
• Identify technical constraints to engineering effectiveness and lead initiatives to address them.
• Advise product management on technical opportunities and constraints.
• Identify, understand, and implement technology trends and innovations relevant to the Appian Platform.
• Effectively communicate technical designs verbally, visually, and in writing for technical audiences of all sizes.
• Contribute to Appian's long-term documentation by publishing relevant, high-quality content to the Engineering's technical documentation site.

Required Skills:

• 12+ years of proven experience as a Lead Engineer with a strong focus on AWS.
• Deep hands-on experience with AWS services including EC2, Auto Scaling, EKS, ECS, Lambda, VPC, ALB/NLB, Route 53, PrivateLink, EBS, EFS, S3, IAM, KMS, and Secrets Manager.
• Experience with programming languages such as Java, Python, or GoLang.
• Strong proficiency in Infrastructure as Code using Terraform or any equivalent.
• Strong proficiency in Kubernetes.
• Experience with implementing and managing logging and monitoring solutions such as CloudWatch and CloudTrail.
• Demonstrated ability to track, analyze, and optimize AWS cloud costs.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Summary: We are seeking a Lead Software Engineer (LSE) to drive the design and evolution of our cloud-native platform. This role is responsible for owning end-to-end platform capabilities, shaping architectural direction, and ensuring high standards of scalability, reliability, and developer experience. As a Lead Engineer, you will operate at the intersection of architecture, execution, and team leadership, working across squads to build cohesive and future-ready platform solutions.

Responsibilities:

• Develop platform features to the highest engineering standards with an AI-first mindset.
• Spike robust solutions to clear architectural runway ahead of platform feature development.
• Take a high degree of personal responsibility for the overall technical performance of the team, including capabilities, quality, stability, and velocity.
• Perform code reviews that provide feedback not only on code quality but also on design and implementation.
• Identify opportunities for code refactoring and performance optimizations regularly and champion these efforts within the team.
• Mentor junior software engineers by sharing best practices and providing guidance on becoming more proficient.
• Identify technical constraints to engineering effectiveness and lead initiatives to address them.
• Advise product management on technical opportunities and constraints.
• Identify, understand, and bring to fruition technology trends and innovations relevant to Appian Platform.
• Effectively communicate technical designs verbally, visually, and/or in writing for small to large-sized technical audiences.
• Contribute to Appian's long-term documentation by publishing relevant, high-quality content to Engineering's technical documentation site.

Required Skills:

• 12+ years of proven experience as a Lead Engineer with a strong focus on AWS.
• Deep hands-on experience with AWS services including Compute (EC2, Auto Scaling, EKS, ECS, Lambda), Networking (VPC, ALB/NLB, Route 53, PrivateLink), Storage (EBS, EFS, S3), and Security (IAM, KMS, Secrets Manager).
• Experience with Java, Python, or GoLang programming languages.
• Strong proficiency in Infrastructure as Code - Terraform or any equivalent.
• Strong proficiency in Kubernetes.
• Experience with implementing and managing logging and monitoring solutions (e.g., CloudWatch, CloudTrail).
• Demonstrated ability to track, analyze, and optimize AWS cloud costs.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

The Mission

As a Lead Software Engineer working on the Appian platform, your mission is to be the technical anchor for our most ambitious engineering initiatives. You will ensure Appian is always fast, scalable, and resilient, regardless of the complexity our customers demand. While a Senior Engineer focuses on feature health, you are focused on platform evolution.

You will lead the design and orchestration of high-stakes systems, integrating cutting-edge AI into the core fabric of our product. This role demands a balance of elite coding mastery, visionary system architecture, and the ability to align technical roadmaps with Appian's overarching business strategy.

Key Responsibilities

The Lead Software Engineer isn't just "the best coder"—they are the architect of the team’s success and the guardian of our technical future.

• Technical Strategy & Roadmap: Work alongside Product Leadership to transform long-term business goals into scalable technical milestones. You don't just build features; you define the technical "North Star."
• Advanced Architecture: Lead the design of distributed, event-driven, and cloud-native systems. You are responsible for making high-level decisions on system boundaries, data consistency, and integration patterns.
• AI Orchestration & Innovation: Drive the adoption of AI-native engineering and an AI-native culture within the team. This includes using AI tools to improve developer productivity and implementing AI features into the platform to make the Appian platform more intelligent and autonomous.
• Architectural Governance: Set and enforce the "gold standard" for system design and code quality. You ensure that the codebase remains modular, maintainable, and free of crippling technical debt.
• Developer Multiplier: Create the "Golden Paths" and internal frameworks that empower other engineering teams to ship faster. You build the tools that make every other engineer more productive.
• High-Stakes Problem Solving: Act as the final escalation point for the "un-debuggable." You lead the resolution of critical production outages and architect long-term fixes for deep-seated performance bottlenecks.
• Mentorship & Influence: Cultivate a culture of excellence. You mentor Senior Engineers into future Leads and foster a high-growth environment through rigorous design reviews and technical coaching.

Required Qualifications

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Educational background from a highly selective, premier engineering institution with a focus on Computer Science fundamentals is preferred

Experience:

• 10+ years of professional software engineering experience.
• Strong understanding of data structures, algorithms, design patterns, object-oriented as well as functional programming.
• Proven track record of leading technical initiatives from conception to global production deployment.
• Deep expertise in Java & modern web technologies, with a mastery of data structures, algorithms, and complex design patterns.
• Extensive experience building and scaling distributed systems in AWS cloud-native environments and modernization of applications/platforms.
• Strong knowledge of enterprise application architecture.
• Experience managing "large-scale" codebases where performance optimization and bottleneck identification are critical.
• Experience in AI/ML integration, specifically implementing intelligent features like RAG or agentic workflows into enterprise software is preferred.
  Experience with using AI tools and models like Amazon Q, Kiro, Claude is preferred.

Technical Skills:

• Full-Stack Authority: Expert-level proficiency in Java or similar major languages.
• Infrastructure & Orchestration: Hands-on experience with Docker, Kubernetes, and advanced CI/CD automation.
• Observability: Deep familiarity with performance monitoring and alerting stacks (e.g., Grafana, Prometheus, ELK).
• Cloud & Data: Strong experience with AWS services and modern database technologies (Relational, NoSQL, and Vector databases).
• Security & Compliance: Strong understanding of enterprise-grade security, including OAuth2, OIDC, and data encryption at rest/transit.

Soft Skills

• Strategic Communication: The ability to influence stakeholders and explain the "why" behind complex technical trade-offs in terms of business value.
• Systems Thinking: The ability to see how a change in one microservice ripples across the entire ecosystem.
• Radical Accountability: A bias for action and a sense of ownership over the entire platform’s stability and success.
• Mentorship: A genuine passion for leveling up the collective intelligence of the engineering organization.

The Mission

As a Lead Software Engineer working on the Appian platform, your mission is to be the technical anchor for our most ambitious engineering initiatives. You will ensure Appian is always fast, scalable, and resilient, regardless of the complexity our customers demand. While a Senior Engineer focuses on feature health, you are focused on platform evolution.

You will lead the design and orchestration of high-stakes systems, integrating cutting-edge AI into the core fabric of our product. This role demands a balance of elite coding mastery, visionary system architecture, and the ability to align technical roadmaps with Appian's overarching business strategy.

Key Responsibilities

The Lead Software Engineer isn't just "the best coder"—they are the architect of the team’s success and the guardian of our technical future.

• Technical Strategy & Roadmap: Work alongside Product Leadership to transform long-term business goals into scalable technical milestones. You don't just build features; you define the technical "North Star."
• Advanced Architecture: Lead the design of distributed, event-driven, and cloud-native systems. You are responsible for making high-level decisions on system boundaries, data consistency, and integration patterns.
• AI Orchestration & Innovation: Drive the adoption of AI-native engineering and an AI-native culture within the team. This includes using AI tools to improve developer productivity and implementing AI features into the platform to make the Appian platform more intelligent and autonomous.
• Architectural Governance: Set and enforce the "gold standard" for system design and code quality. You ensure that the codebase remains modular, maintainable, and free of crippling technical debt.
• Developer Multiplier: Create the "Golden Paths" and internal frameworks that empower other engineering teams to ship faster. You build the tools that make every other engineer more productive.
• High-Stakes Problem Solving: Act as the final escalation point for the "un-debuggable." You lead the resolution of critical production outages and architect long-term fixes for deep-seated performance bottlenecks.
• Mentorship & Influence: Cultivate a culture of excellence. You mentor Senior Engineers into future Leads and foster a high-growth environment through rigorous design reviews and technical coaching.

Required Qualifications

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Educational background from a highly selective, premier engineering institution with a focus on Computer Science fundamentals is preferred

Experience:

• 10+ years of professional software engineering experience.
• Strong understanding of data structures, algorithms, design patterns, object-oriented as well as functional programming.
• Proven track record of leading technical initiatives from conception to global production deployment.
• Deep expertise in Java & modern web technologies, with a mastery of data structures, algorithms, and complex design patterns.
• Extensive experience building and scaling distributed systems in AWS cloud-native environments and modernization of applications/platforms.
• Strong knowledge of enterprise application architecture.
• Experience managing "large-scale" codebases where performance optimization and bottleneck identification are critical.
• Experience in AI/ML integration, specifically implementing intelligent features like RAG or agentic workflows into enterprise software is preferred.
  Experience with using AI tools and models like Amazon Q, Kiro, Claude is preferred.

Technical Skills:

• Full-Stack Authority: Expert-level proficiency in Java or similar major languages.
• Infrastructure & Orchestration: Hands-on experience with Docker, Kubernetes, and advanced CI/CD automation.
• Observability: Deep familiarity with performance monitoring and alerting stacks (e.g., Grafana, Prometheus, ELK).
• Cloud & Data: Strong experience with AWS services and modern database technologies (Relational, NoSQL, and Vector databases).
• Security & Compliance: Strong understanding of enterprise-grade security, including OAuth2, OIDC, and data encryption at rest/transit.

Soft Skills

• Strategic Communication: The ability to influence stakeholders and explain the "why" behind complex technical trade-offs in terms of business value.
• Systems Thinking: The ability to see how a change in one microservice ripples across the entire ecosystem.
• Radical Accountability: A bias for action and a sense of ownership over the entire platform’s stability and success.
• Mentorship: A genuine passion for leveling up the collective intelligence of the engineering organization.

#LI-EC1 

As a Lead Software Engineer working on the Appian platform, your mission will be to ensure Appian is always fast, scalable and up to whatever tasks our customers configure it to do. You will be solving problems of scale and flexibility that most engineers never see, building a product capable of serving our customers in ways you never imagined. Your scope extends from the high-performance data layer to the cross-platform user interface to the design tools used to create it.  

To be successful in this role, you will:

• Respond to and resolve emergent problems; write software and build automation to prevent problem recurrence
• Leverage knowledge of data structures, algorithms, and design patterns to write software in a full-stack Java & web technology environment, including but not limited to Gradle, JDBC, Hibernate, Spring, Kafka, Quartz, Typescript, Redux, and React
• Utilize both object-oriented as well as functional programming approaches in different technologies to implement features effectively.
• Leverage relevant software development experience to radiate best practices and faster development
• Manage availability, latency, scalability, and efficiency of the product by designing reliability into software and systems
• Be a strong contributor to team feature breakdowns/sizing and design of new feature implementations
• Have a high degree of personal responsibility for the overall performance of the team, including capabilities, quality, stability and velocity
• Seek to identify opportunities for code refactoring and performance optimisations on a regular basis and champion these efforts within the team
• Effectively communicate technical designs verbally and/or in writing for small to medium sized technical audiences. 

Basic Qualifications:

• 10+ years experience building and delivering enterprise grade software applications
• You’re a tinkerer at heart with an innate ability to solve tough system problems
• Experience in CI/CD in Cloud environments, like AWS and continuous integration systems, like Jenkins
• You thrive on solving labyrinthine problems within large, high-performance, real-time, distributed data systems
• BE/B.Tech/BS in Computer Science or related technical discipline
• MS in Computer Science preferred
• Demonstrable understanding of systems, algorithms, and OO design or webapi design.
• You have been a strong contributor to breakdowns/sizing and design of new feature implementations.
• Agile is your mantra and quality is your goal.
   

This role is based at our Chennai office in Brigade World Trade Center Chennai. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.  

We are looking for a Principal Software Engineer with deep expertise in AWS and Infrastructure as Code (IaC) to design, build, and scale highly reliable cloud platforms. This role will be responsible for defining infrastructure architecture, driving automation-first practices, and mentoring engineers while delivering secure, scalable, and cost-effective cloud solutions.

You will work closely with platform, security, SRE, and product teams to enable self-service, zero-touch infrastructure provisioning and improve developer velocity across the organization.

Summary:
The Principal Software Engineer will leverage their expertise in AWS and Infrastructure as Code (IaC) to design, build, and scale highly reliable cloud platforms. This role is pivotal in defining infrastructure architecture, promoting automation-first practices, and mentoring engineers to deliver secure, scalable, and cost-effective cloud solutions. The successful candidate will collaborate with platform, security, SRE, and product teams to facilitate self-service, zero-touch infrastructure provisioning, enhancing developer velocity across the organization.

Responsibilities:

• Design and own cloud infrastructure architectures on AWS using Infrastructure as Code.
• Lead the development of reusable, versioned IaC modules and frameworks.
• Build and maintain infrastructure using tools such as Terraform, CloudFormation, CDK, and Ansible.
• Implement CI/CD pipelines for infrastructure provisioning and change management.
• Drive immutable infrastructure and automated environment lifecycle management.
• Define best practices for scalability, availability, security, and cost optimization.
• Review architecture designs and code to ensure high quality and maintainability.
• Enable self-service provisioning for internal teams.
• Design secure, compliant environments following least privilege and defense-in-depth principles.
• Mentor junior software engineers and share expert knowledge across the department.
• Identify opportunities for code refactoring and performance optimizations.
• Advise product management on technical opportunities and constraints.
• Collaborate with architects to promote consistency and advance Appian's technology state.
• Contribute to Appian's long-term documentation with high-quality content.

Required Skills:

• Deep expertise with AWS services including EC2, Auto Scaling, EKS, ECS, Lambda, VPC, ALB/NLB, Route 53, PrivateLink, EBS, EFS, S3, IAM, KMS, and Secrets Manager.
• 15+ years of experience in designing and implementing cloud infrastructure architectures.
• Strong understanding of cost optimization and cloud economics.
• Experience supporting regulated environments (SOC2, FedRAMP, HIPAA, etc.).
• Experience with Kubernetes (EKS) and containerized workloads.
• Familiarity with GitOps workflows.
• Proven leadership skills and the ability to mentor and develop engineering talent.
• Excellent communication skills for articulating technical designs to varied audiences.

Appian’s Information Security department is currently seeking a Senior IT Engineer eager to be hands-on and involved in many different areas of  responsibility. . As a Senior IT Engineer, you’ll also collaborate with infrastructure technology peers and handle business solutions for the company’s network infrastructure. The ideal candidate should have a track record of using a diverse set of technologies to achieve business goals.

Required Experience:

• 6 - 9 years In-depth understanding of networking protocols, technologies, and concepts (TCP/IP, VLANs, routing, switching, subnetting, etc.)

• Experience designing, implementing and maintaining wireless infrastructure. Troubleshooting wireless related issues, optimizing coverage, capacity and wireless performance. 

• Strong knowledge and hands-on experience with RADIUS, IDPs (e.g., SAML, OAuth, OpenID Connect), LDAP, and other AAA-related protocols and systems.

• Understanding of security principles, including multifactor authentication (MFA), encryption, and vulnerability management.

• You have experience with scripting and automation tools that manage network and infrastructure configuration changes (preferably using source control)l. Automating your way out of a repetitive task is second nature. Familiarity with languages such as Python and IaC or infrastructure automation systems such as Ansible and Terraform are a significant plus.

• Experience with network monitoring and troubleshooting tools.

• You have an ability to approach problems from unconventional angles, offering unique perspectives

• You have a forward-thinking mindset, forecasting potential problems and following developing technological trends

• A BS in Computer Science or related field/degree or equivalent experience

Responsibilities:

• Plan and lead LAN, WAN, network security, and systems projects across diverse technology platforms including multi-vendor wired (enterprise switches, routers and firewalls) and wireless networks, VPNs, VOIP, etc across a hybrid global infrastructure footprint.

• Internal certificate and certificate authority management. Configuring and managing radius server in a High Availability (HA) environment

• Designing and implementing global wireless Infrastructure. Managing and maintaining tools to enhance wireless performance

• Managing, implementing, and integrating RADIUS, IDPs, LDAP, and other AAA-related protocols and systems.

• Leverage both cloud (AWS, Azure, GCP) and physical network/compute infrastructure to find creative solutions to complex problems

• Automate cloud infrastructure deployment and management using Infrastructure as Code (e.g. Terraform, CloudFormation) and scalable automation tools such as Ansible

• Respond to and resolve emergent problems across our diverse enterprise systems, from the physical layer to the application layer

• Utilize best practices based on various frameworks (e.g. ITIL, ISO, SOC, PCI) and support internal and external audit activities

• You’ll use the know-how and discerning standards you’ve acquired over years of experience to recommend emerging technologies to keep our network modern, innovative, and secure

• Collaborate with teams of fellow tech gurus and play an integral part of network and systems design, architecture and administration

Summary: We are looking for a Senior Software Engineer (SSE) to join our Platform Engineering team. This role focuses on building scalable platform capabilities, improving developer experience, and driving operational excellence across cloud-native systems. As an SSE, you will contribute to the design and development of platform components, work closely with architects and lead engineers, and play a key role in ensuring high-quality, reliable, and efficient platform solutions.

Responsibilities:

• Design and develop platform features with a focus on scalability, reliability, and reusability.
• Contribute to implementation of platform capabilities such as self-service infrastructure, deployment automation, and service configuration systems.
• Collaborate with Lead Engineers and Architects to translate high-level designs into working solutions and provide feedback on feasibility and trade-offs.
• Write clean, maintainable, and well-tested code following engineering best practices.
• Participate in code reviews and incorporate feedback to improve code quality.
• Troubleshoot production issues and contribute to root cause analysis and resolution.
• Contribute to improving system performance, reliability, and developer experience.
• Support and enhance observability, monitoring, and alerting systems.
• Assist in identifying and addressing technical debt.
• Contribute to automation initiatives to improve team productivity.

Required Skills:

• 6–9 years of software engineering experience, with strong exposure to cloud-native platforms.
• Solid hands-on experience with AWS, including Compute (EC2, Auto Scaling, EKS/ECS, Lambda), Networking (VPC, ALB/NLB, Route 53), Storage (EBS, EFS, S3), and Security (IAM, KMS, Secrets Manager).
• Strong programming skills in Java / Python / Go.
• Proficiency in Infrastructure as Code (Terraform or equivalent).
• Hands-on experience with Kubernetes (deployment, troubleshooting, scaling).
• Experience with CI/CD pipelines and deployment automation.
• Familiarity with observability tools (e.g., CloudWatch, logging, monitoring systems).
• Good understanding of distributed systems and microservices architecture.
• Exposure to cloud cost optimization practices is a plus.
• Strong debugging and problem-solving skills.

We are looking for a Senior Software Engineer (SSE) to join our Platform Engineering team. This role focuses on building scalable platform capabilities, improving developer experience, and driving operational excellence across cloud-native systems.

As an SSE, you will contribute to the design and development of platform components, work closely with architects and lead engineers, and play a key role in ensuring high-quality, reliable, and efficient platform solutions.

Required Skills

• 6–9 years of software engineering experience, with strong exposure to cloud-native platforms.
• Solid hands-on experience with AWS, including:
• Compute: EC2, Auto Scaling, EKS/ECS, Lambda
• Networking: VPC, ALB/NLB, Route 53
• Storage: EBS, EFS, S3
• Security: IAM, KMS, Secrets Manager
• Strong programming skills in Java / Python / Go.
• Proficiency in Infrastructure as Code (Terraform or equivalent).
• Hands-on experience with Kubernetes (deployment, troubleshooting, scaling).
• Experience with CI/CD pipelines and deployment automation.
• Familiarity with observability tools (e.g., CloudWatch, logging, monitoring systems).
• Good understanding of distributed systems and microservices architecture.
• Exposure to cloud cost optimization practices is a plus.
• Strong debugging and problem-solving skills.

Responsibilities

• Design and develop platform features with a focus on scalability, reliability, and reusability.
• Contribute to the implementation of platform capabilities such as:
• self-service infrastructure
• deployment automation
• service configuration systems
• Collaborate with Lead Engineers and Architects to:
• translate high-level designs into working solutions
• provide feedback on feasibility and trade-offs
• Write clean, maintainable, and well-tested code following engineering best practices.
• Participate in code reviews and incorporate feedback to improve code quality.
• Troubleshoot production issues and contribute to root cause analysis and resolution.
• Contribute to improving system performance, reliability, and developer experience.
• Support and enhance observability, monitoring, and alerting systems.
• Assist in identifying and addressing technical debt.
• Contribute to automation initiatives to improve team productivity.

As a Senior Software Engineer in our Engineering Enablement Group, you will lead the re-design and evolution of our Mobile Branding framework — the system that enables customers to create custom-branded versions of the Appian mobile application for both iOS and Android. You will drive the architectural modernization of the end-to-end branding pipeline, from the customer-facing Forum application and provisioning tools to the backend build service running on Mac EC2 runners in AWS.

By leveraging modern microservices, CI/CD automation, and cloud-native infrastructure, you will transform the current system into a more reliable, scalable, and maintainable platform that reduces manual intervention and accelerates customer delivery. We are looking for a technical leader who can bridge the gap between complex Ruby/Bash-based tooling, Appian process models, and AWS infrastructure to deliver a seamless mobile branding experience.

Primary Qualifications:

• 6-9 Strong working experience with Android and iOS frameworks and mobile application development workflows.
• Familiarity with mobile build systems (Fastlane, Xcode, Gradle) and code-signing workflows.
• Experience with proficiency in Python, with experience in Ruby, Bash, or Go being a plus.
• Advanced experience with AWS infrastructure (S3, Lambda, EC2) and CI/CD pipeline design.
• Strong end-to-end knowledge of pipeline creation, deployment automation, and infrastructure-as-code (Terraform).
• Familiarity with monitoring, observability, and performance tools.

To be successful in this role, you need:

• Architecture & Design: Ability to lead the re-design of the mobile branding pipeline across customer tools, the Forum application, and the backend build service — ensuring reliability, scalability, and fault tolerance.
• Build System Mastery: Deep understanding of mobile build systems, code-signing workflows (iOS provisioning, Android signing), and CI/CD pipelines that automate the full build lifecycle.
• DevOps Ownership: A "builder" mindset toward end-to-end CI/CD pipelines, infrastructure-as-code, and deployment automation across AWS (S3, Lambda, EC2).
• Strategic Problem Solving: Strong debugging skills to resolve complex distributed systems issues across Forum process models, GitLab pipelines, and cloud infrastructure — paired with the ability to mentor teams and lead cross-functional initiatives.
• Product-Centric Engineering: Experience building software in an enterprise SaaS environment with a focus on delivering direct value to customers through automation and tooling.

Role Overview

Our team loves technology as much as you do. We are looking for an experienced, high-energy senior quality engineer for our Digital team based in India.

You will have ownership of engineering design, coding, and implementation of Cloud Test Platform CI/CD automation. This includes tools and frameworks necessary to support testing and release builds. You will apply your technical knowledge, leadership skills, software development methodologies, best practices, and proven processes to consistently deliver a great quality product in a predictable manner.

The role is also an ambassador of quality engineering principles in collaboration with developers and product owners. The main goal of this role is to develop code test scenarios in a Cloud/Java/Terraform environment. This role will define test processes and goals together with development architects and ensure test plans are appropriate, including the review of plans done by developers. This role will also assist in the definition and creation of tests and scripts to support customer journey scenarios for contact center features.

Qualifications & Skills

• Ownership of engineering design, coding, and implementation of Cloud Test Platform CI/CD automation
• Tools and frameworks necessary to support testing and release builds
• Technical knowledge, leadership skills, software development methodologies, best practices, and proven processes to consistently deliver a great quality product in a predictable manner
• Ambassador of quality engineering principles in collaboration with developers and product owners
• Develop code test scenarios in a Cloud/Java/Terraform environment
• Define test processes and goals together with development architects and ensure test plans are appropriate, including the review of plans done by developers
• Assist in the definition and creation of tests and scripts to support customer journey scenarios for contact center features
• Ability to think quickly, with the ability to make decisions with incomplete data
• Bring energy, positivity, and drive to your team

Key Responsibilities

• Design and code test solutions around the Cloud Platform environment with test-as-infrastructure principles
• Champion, design, and implement web accessibility testing strategies and automation to ensure products meet WCAG and other accessibility standards
• Lead Quality and Automation initiatives across multi-disciplinary teams, coordinating process definition, best practices, and efficient usage of infrastructure
• Participate in Agile software development initiatives (standup, planning, and Increment planning) to support innovation and enhancement of automation frameworks and tools through iteration/functionality testing
• Work closely with operations and sustaining teams to ensure platform availability
• Build sustainable engineering practices through, among other things, active code reviews, architecture discussions, guided by the selection of technologies, and mentorship
• Ensure continuous resource utilization and drive continuous efficiency improvements