As a SysOps engineer within .Monks, you will be responsible for the maintenance, configuration, and ongoing operation of computer systems and cloud platforms. Working as part of the SysOps IT team, your observations and input will help drive the evolution of tech administration within our company as we look to establish stronger policies, more security, better organization, and enhanced efficiency. As the IT, and especially AI needs of the company continue to grow, you will have the opportunity to learn new technologies and propose projects. Automating IT tasks will be a focus. 

This role is well-suited for those who are self-sufficient, dependable, looking for new challenges, and are interested in expanding their skillset.

Responsibilities will include:

• Monitoring & Optimization: Use system-agnostic monitoring tools to monitor system health and performance metrics, proactively identifying and resolving issues to prevent downtime.
• Automation: Use scripting languages (e.g., Python, Bash) and Infrastructure as Code (IaC) tools to automate operational tasks and deployment processes.
• Security & Compliance: Implement security measures and best practices to protect data and systems, ensuring compliance with federal or industry standards.
• Maintenance & Support: Handle routine system maintenance, software upgrades, kernel patching, and incident management.
• Disaster Recovery: Manage backups, recovery tests, and business continuity plans to maintain high availability.
• Collaboration: Work closely with InfoSec, Networking and general IT support teams.

Qualifications/Background Sought: 

• Typically 4-6+ years in systems administration or a similar operational role.
• Experience running audits/reports and presenting findings.
• Familiarity with at least one scripting language
• Experience in admin consoles of modern platforms; ideal technical knowledge includes administration experience with some of the following:
• Cloud-Based Business Platforms: Atlassian, Google Workspace, Slack Enterprise Grid, Microsoft365/Azure.
• OS: Windows server, Linux
• Networking Hardware: Fortinet, Ubiquiti
• Identity & Endpoint Management with OneLogin, Jamf, Intune, and A1.
• Bonus points for experience with automation or APIs
• Flexibility in working hours
• Exhibits patience and resilience under pressure
• Detail-oriented and strong organizational skills
• Strong verbal & written communication skills
• Self-sufficient, proactive, and ready for a challenge
• Strong problem-solving and critical thinking abilities.
• Ability to work under pressure and adapt quickly to new technologies.

#LI-PP1

About the Role

At Veeam, Service Provider Systems Engineers work closely with sales and help to evangelize, inform, educate and influence service providers of our product offerings to drive growth for their businesses. As a trusted customer advocate / advisor the Service Provider Engineer will help our customers understand the best practices around building and operating a profitable Veeam Cloud Service Provider environment. 

The work will focus on data management for cloud service provider technologies within a service providers data centre with knowledge of Microsoft Azure, Amazon Web Services (AWS) & Google Cloud Platform (GCP) being beneficial. A deep understanding of the service provider market is required, including the personas and motivations of key implementors and decision makers in the space. You will regularly take part in deep-dive education and design exercises.  

In this role, you will leverage your ability to manage changing priorities in a high growth service provider native business unit environment along with a passion for designing and building solutions. You will be responsible for the overall design and mapping of prospect’s business requirements, including working with these clients to assess current state processes and tools, identify Veeam platform solution options, define solution requirements, define and scope/estimate integration requirements, and develop overall architecture points of view. The ability to connect technology with measurable business value is critical to this role. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.  

What You’ll Do

• Work with select Veeam Cloud and Service Provider (VCSP) partners across India & SAARC 
• Work closely with Veeam Cloud-focused Sales Representatives to generate revenue and achieve quarterly/yearly revenue goals 
• Develop high-level SaaS solution designs/architecture for Veeam Cloud and Service Provider partners that span multiple data centres, and include storage, servers, networking, virtualisation, and Veeam availability solutions. 
• Empower and assist Cloud and Service Provider partners while they evaluate Veeam’s product offerings during the pre-sales and Proof Of Concept (POC) process 
• Enable partners to position, present and demo the business value of the Veeam technical solution as a part of their overall offerings 
• Understand the competitive landscape and develop competitive strategies to differentiate Veeam s offerings in collaboration with our Cloud and Service Provider partners 
• Help to ensure that the broader Veeam Sales Organisation understands and can position the value of the solutions provided by our Cloud and Service Provider partners 
• Provide technical sales assistance to the broader Veeam Systems Engineering team as they help customers and prospects leverage offerings from Veeam VCSP partners 
• Provide continual technical nourishment to partner technical organisations about Veeam 
• Create and deliver partner and customer-facing presentations 
• Learn and advocate for Veeam's full suite of products with a fierce commitment to self-education, team & business community knowledge sharing and industry 

What You’ll Bring

• Graduate qualification minimum. A combination of education and experience will be considered. 
• Experienced Pre-Sales Systems Engineer with strong performance working with Service Providers and/or Enterprise Accounts 
• Industry experience of management and or design of core technologies including Storage, Networking, Servers, virtualization (VMware, HyperV and or AHV) and Containerization (Kubernetes experience is desirable) 
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly 
• Knowledge and experience around the hyperscale platforms (e.g., AWS, AZURE, Google), cloud native applications and dev ops technologies 
• Experience with data protection strategy (e.g., Security, Orchestration and Automation, High Availability, Disaster Recovery, Change Management)  
• Experience with Databases such has MSSQL, PostgreSQL, MySQL and or Oracle is desirable  
• Must have a strong customer service orientation, a strong sense of initiative, a positive attitude, and a collaborative working style 
• Excellent relationship-building, communication (written/verbal), presentation and negotiation skills are required 
• Problem solving, business proficient communication skills with the ability to adapt to ever changing customer, partner requirements or market conditions, with the ability to think strategically and create innovative solutions  
• A passion for self-development, learning and keeping up with the latest technology trends 
• Up to 25% travel 

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-TR1

Overview

Esri is the world leader in geographic information systems (GIS) and developer of ArcGIS, the leading mapping and analytics software used in 75 percent of Fortune 500 companies. At Esri, we believe in helping our customers take on challenging geospatial problems and making a difference in the world. Join our team of talented and passionate engineers and help us build the next generation of ArcGIS Enterprise, a suite of products delivering state-of-the-art geospatial capability to thousands of our customers and millions of users worldwide. Our team builds cutting-edge, highly scalable, and reliable distributed software for on-premises and the cloud. We make maps, geographic information, and analyses available on any device, anywhere, at any time.

Software Reliability Engineers are responsible for ensuring that the ArcGIS Enterprise product is reliable, highly available, and has powerful disaster recovery features. They do this by gathering user requirements, defining them for the team, evaluating the product, and guiding users through documentation, videos, and presentations.

Responsibilities

• Support Esri's strong user-focus by gathering software reliability and availability requirements
• Collect requirements directly from users and indirectly from Esri staff in Support and Professional Services
• Collaborate and influence decisions within and across teams because reliability features and requirements cut across all functionalities
• Prioritize and guarantee software quality by creating test plans, automating those tests, evaluating the results, and ensuring that defects are acted upon
• Communicate effectively with our users through written documentation as well as presentations

Requirements

• 2-6 years in a position with operational responsibilities, such as monitoring, maintaining, and deploying enterprise software
• Experience in software testing
• Fundamental understanding of web services, such as REST
• Demonstrated problem-solving skills in a complex backend-server stack
• Effective communication skills and ability to work with cross-functional teams
• Bachelor's degree in engineering, computer science and applications, math, GIS, geography, or related field
• Existing work authorization for India

Recommended Qualifications

• Master's degree in engineering, computer science and applications, math, GIS, geography, or related field
• Experience administering ArcGIS Enterprise
• Experience working directly on a software development team

#LI-Onsite

#LI-PK1

Job Summary

Salesforce Developer with 6+ years of experience in building scalable solutions using Apex, LWC, and integrations. Hands-on expertise in Service cloud and Salesforce Order Management (OMS) including order orchestration, fulfilment, and payments, along with strong API integration skills. Experienced in CI/CD, release management, and collaborating within Agile teams to deliver high-quality solutions.

Key Responsibilities

• We are looking for candidates experienced in developing and configuring solutions on the Salesforce platform, particularly within Service Cloud.
• You will work on client projects, using Lightning and Apex to build custom features, automate processes, and integrate Salesforce with other systems.

Required Skills

• Experience as a Salesforce Developer/Engineer, with a focus on Service Cloud OMS.
• Strong experience configuring process flows, automation (Flow, Process Builder), and data models.
• Extensive experience with the Lightning Web Components (LWC) and Aura frameworks.
• Proven ability to customize Salesforce using Apex, Visualforce, and other programmatic tools.
• Experience in developing and maintaining integrations between Salesforce and 3rd party systems.
• Experience working effectively within an Agile team environment.
• Good exposure to the Salesforce partner community and ecosystem.
• Ideally, you will also have experience working directly with clients to gather requirements and deliver solutions

Preferred Experience

• Salesforce Platform Developer I or II certification.
• Salesforce Service Cloud Consultant certification.
• Experience with Salesforce Experience Cloud (Community Cloud).
• Experience with other Salesforce Clouds like Sales Cloud, Marketing Cloud, or Commerce Cloud.

YOU WILL OWN AT WTC INDIA:

• Vibrant culture
• Agile way of working
• Instant access to learning platforms, brown bags, trainings, certifications and more
• Growth ramp for your career
• Contribute to the community using our Outreach programs.

What we can offer you:

• Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also priorities your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
• We offer a great benefits package including hybrid working that works for everyone, a generous discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

Thank you once again for showing interest in an employment opportunity with Wunderman Thompson Commerce India Merged with (VML).

The opportunity

We're looking for a Senior QA Engineer to join our team, working primarily on ecommerce solutions. You'll be hands-on with both manual and automated testing, embedded within agile scrum teams, and collaborating closely with developers throughout the delivery lifecycle.

You're someone who's curious, pragmatic, and comfortable working in fast-moving environments. You know when to script and when to explore. You're not afraid of APIs, logs, or digging into the backend to understand what's really happening.

But beyond the technical—you're a strong communicator. You can explain issues clearly, present testing outcomes with confidence, and hold your own in client conversations. You're always looking for better ways to do things, whether that's improving a process, trying a new tool, or bringing fresh thinking to how we approach quality. You're a continuous learner who takes ownership of your own growth.

What you’ll be doing

• Design, document, and execute test cases across web applications, APIs, and backend systems
• Perform system testing, system integration testing, and exploratory testing
• Build and maintain test automation using Playwright (or similar) with JavaScript/TypeScript
• Integrate automated tests into CI/CD pipelines and contribute to their reliability
• Work in a shift-left approach—participating in refinements, planning, and requirements analysis to catch issues early
• Identify, document, and track defects with clear reproduction steps, collaborating with developers on root cause analysis
• Query and analyse data from various sources (databases, logs, monitoring tools) to investigate issues and validate behaviour
• Contribute to process improvements, and ways of working within your scrum team
• Communicate testing progress, risks, and quality metrics to both internal teams and clients
• Participate in client-facing meetings such as demos, triage calls, and release discussions
• Proactively identify opportunities to improve quality, tooling, or processes—and act on them

What we want from you

• Solid experience in QA or test engineering
• Experience testing ecommerce or transactional platforms—you understand customer journeys, checkout flows, payments, and integrations
• A strong balance of manual testing expertise and hands-on automation skills
• Hands-on experience with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Windsurf) to accelerate your work
• Comfortable with API testing tools (e.g., Postman) and working with backend data—querying databases, reading logs, validating data flows
• Experience working within agile scrum environments—sprints, standups, refinements, and retros
• Familiarity with CI/CD tooling and practices
• Excellent communication skills—written and verbal—with the confidence to engage directly with clients and stakeholders
• A genuine continuous learning mindset—you stay curious, seek feedback, and actively develop your skills
• An innovative streak—you look for smarter ways to work and aren't afraid to challenge the status quo
• Analytical mindset with attention to detail and strong problem-solving instincts
• Adaptable and open to evolving how you work, including adopting modern tools and approaches

Desirable Attributes

• Experience with performance or security testing
• Familiarity with cloud platforms or containerised environments
• Exposure to accessibility testing standards (WCAG)

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

We are VML Enterprise Solutions - a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology – in 2024 we changed our name, but at the same time, we remained a great team of people who deliver our best. We design, build, manage and run complex technology platforms and help our clients to benefit from our work and creativity.   

The opportunity:

Are you passionate about ensuring flawless user experiences through rigorous testing methodologies? Join our team to define and implement comprehensive quality assurance strategies for our suite of marketing process applications, ensuring they meet the highest standards of reliability and performance!

What will your day look like?

As a Senior QA Engineer, you'll lead our quality assurance efforts for our marketing process applications, from content briefing through CRM and paid media automation. Working closely with the Lead Software Application Architect and development teams, you'll establish testing frameworks, automation strategies, and quality gates to ensure our Vue 3 SPAs and .NET 9 backends deliver exceptional experiences to our clients.

More specifically, you will:

• Develop and implement comprehensive test strategies and quality assurance processes across our application ecosystem
• Design, create, and maintain automated test suites using Playwright and other modern testing frameworks
• Implement end-to-end testing for content workflows from the WYSIWYG editor through various marketing automation tools
• Establish quality gates within CI/CD pipelines to ensure code quality and prevent regression issues
• Create and maintain detailed test cases covering functional, performance, and user experience requirements
• Develop and implement API testing strategies for .NET 9 backend services
• Set up cross-browser and cross-device testing to ensure consistent user experiences
• Implement visual regression testing for our Vue 3 Single Page Applications
• Collaborate with development teams to foster a "quality first" mindset and implement testing at all stages
• Design and execute performance and load testing to ensure applications scale properly
• Create and maintain testing documentation, including test plans, test cases, and results reporting
• Analyze test results to identify patterns in defects and suggest improvements
• Stay current with industry best practices and testing technologies, recommending improvements to our QA processes
• Mentor junior QA engineers and provide guidance on testing strategies and implementation

Who are you going to work with?

You'll join our Experience Studio team in Copenhagen and Madrid, working closely with a team of.Net Backend Developers, Front-end Developer, DevOps Engineers and a Software Architect. You'll be integral to our collaborative environment that creates innovative marketing technology solutions, ensuring our applications meet the highest quality standards.

What do you bring to the table?

You have a keen eye for detail and a passion for quality. You understand the importance of balancing manual and automated testing approaches and can effectively communicate testing outcomes to both technical and non-technical stakeholders.

More specifically, you have:

• Excellent analytical and problem-solving skills with strong attention to detail
• Proven experience (5+ years) in software QA engineering, with at least 3 years of experience with modern web application testing
• Strong expertise in test automation using Playwright, Cypress, or similar modern testing frameworks
• Experience testing Single Page Applications, preferably with Vue.js (v3)
• Proficiency in writing test scripts using JavaScript/TypeScript
• Experience with API testing tools such as Postman, REST Assured, or similar
• Knowledge of performance testing tools and methodologies (JMeter, k6, etc.)
• Experience with database testing and data validation techniques
• Familiarity with containerized application testing

Ideally you also have:

• Understanding of Behavior Driven Development (BDD) and experience with tools like Cucumber
• Experience with test management and defect tracking tools
• Knowledge of accessibility testing and WCAG compliance verification
• Understanding of security testing principles and tools
• Experience testing CMS systems, WYSIWYG editors, and marketing automation platforms is a plus
• Knowledge of testing in Azure cloud environments is beneficial

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The Opportunity:

We are seeking a dynamic and experienced Lead Performance Engineer to join our growing team in Portugal. This is a pivotal, permanent role that combines deep, hands-on technical expertise with strategic leadership, client engagement, and mentorship. Reporting to the Principal Performance Engineer, you will be a key figure responsible for safeguarding and enhancing the performance, scalability, and reliability of our clients' critical digital platforms.

We are looking for a multi-faceted professional who brings a blend of deep technical knowledge, strong leadership qualities, and a strategic, consultative mindset. You have extensive, hands-on experience in performance engineering, with a demonstrable history of improving performance for complex, large-scale, highly transactional applications. You are someone who not only solves technical problems but also builds relationships, guides teams, and drives business value.

What you’ll be doing:

Leadership, Strategy & Client Engagement:

• Act as a performance engineering consultant for key clients, building strong relationships with internal and external stakeholders, providing expert guidance, and confidently leading technical discussions to non-technical audiences.
• Champion the value of performance engineering across the business, demonstrating its impact on user experience, conversion, and client ROI.
• Mentor and guide junior to mid-level engineers, fostering a culture of performance excellence and continuous learning.
• Contribute to and implement wider performance engineering strategies, evolving practices, and tooling (e.g., K6, Playwright, APM tools).
• Demonstrate strong AI literacy, with practical experience using generative AI (e.g., LLMs, code-gen tools) as a productivity multiplier for tasks such as script/data generation and analysis. Drive innovation in Performance Monitoring and Testing using AI.
• Collaborate with account and leadership teams to identify opportunities and contribute to commercial proposals.

Hands-on & Release Activities:

• Lead performance testing efforts, including workload modeling, test execution, root cause analysis, and reporting.
• Develop and present clear, actionable reports on key performance metrics (including Core Web Vitals) to both technical and business stakeholders.
• Own the configuration and maintenance of APM and observability tools (e.g., New Relic, DataDog, Dynatrace), including designing meaningful dashboards and robust alerting strategies, as dedicated observability engineers are not always present.
• Act as the performance authority within development teams, providing expertise and oversight, particularly regarding the impact of changes on analytics and sales revenue.
• Drive the agenda for performance optimization, introducing new testing capabilities within allocated projects.

What We Want from You:

Technical Expertise:

• Programming: Strong proficiency in JavaScript/TypeScript is critical for new development in K6; additional languages (e.g., Python, Java) are a plus.
• Performance Tooling: Deep, practical expertise with APM/RUM tools like New Relic (our primary tool), DataDog, AppDynamics, or Dynatrace. Strong hands-on proficiency with modern load testing tools, specifically K6 and Playwright; experience with JMeter and Locust is also valuable. Experience with K6 browser testing is a significant advantage.
• Cloud Platform Experience: Demonstrable experience on major cloud platforms (e.g., AWS, GCP, Azure).
• Web Technologies: Solid experience with front-end performance analysis (Core Web Vitals) and a strong grasp of platforms and architectural concepts (e.g., Next.js, Magento, SAP Hybris, Shopify).
• Analytical Skills: Strong analytical and problem-solving skills, with an understanding of concepts like parameterization in performance testing.

Leadership & Soft Skills:

• Communication: Exceptional communication skills with the ability to curate the right level of content for different audiences, from developers to senior leadership.
• Growth Mindset: A proactive, self-starting attitude with the drive to push boundaries and champion best practices. You remain cool and collected under pressure, can handle constructive feedback, and have a keen awareness of emerging technologies.
• Mentorship & Collaboration: A passion for mentoring with proven experience guiding less experienced engineers. You share knowledge proactively, collaborate across disciplines, and advocate for integrating performance early in the SDLC.
• Strategic Thinking: Ability to connect dots between complex business challenges and technical solutions, collaborating with architects and other subject matter experts to drive results, moving beyond a siloed approach.

Consultancy & Business Acumen:

• Client Leadership: An assertive and confident approach to client engagement, with the ability to act as a trusted advisor and stand your ground effectively on large, complex projects.
• Commercial Mindset: Strong commercial acumen, comfortable discussing business drivers like cost and ROI, and an eagerness to contribute to business development activities.

If you know some of this, even better:

• Deeper eCommerce Expertise: Proven experience in performance testing and analysis of e-commerce applications, preferably with platforms like IBM WebSphere Commerce, SAP Hybris, or Magento, or SFCC Sports.
• Broader Stack Exposure: Experience with SRE practices, caching/CDNs, containerisation (Docker/Kubernetes), or infrastructure-as-code (e.g., Terraform) from a performance perspective.
• Continuous Delivery Integration: Experience implementing performance testing and performance gates in CI/CD pipelines, including test automation, environment strategy, and integration with observability tooling.
• Formal Line Management Experience: Experience managing one or more team members with accountability for professional development, performance management, and day-to-day well-being.
• Frontend Performance Analysis: Experience with front-end page load analysis, profiling, and optimization using tools like WebPageTest, PageSpeed Insights, SpeedCurve, or sitespeed.io.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

What you’ll be doing:

What we want from you:

If you know some of this even better:

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML MAP:

A leader in personalized customer experiences:

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network:

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

The opportunity:

We're looking for a Lead QA Engineer to be the technical authority on complex accounts. This is a hands-on technical leadership role—you'll architect automation frameworks, solve the hard problems, and set the technical direction for QA on your engagements, as well as being an active member of the QA community.

You're the person the team turns to when things get complicated. You've built automation from the ground up, you understand the trade-offs, and you know how to design solutions that scale. You lead through expertise—raising the bar technically and helping others grow through mentorship and demonstration.

You're also an innovator. You're actively using AI tools to accelerate your work and you're thinking about what's next—whether that's self-healing tests, smarter automation, or new approaches to quality. You don't just follow best practice; you help shape it.

And beyond the technical, you're a confident communicator who can hold your own with senior client stakeholders—explaining approaches, trade-offs, and recommendations to influence decisions at a project level.

What you’ll be doing:

• Be the technical lead for QA on complex engagements—owning test strategy and the automation approach
• Architect, build, and evolve automation frameworks that others can rely on and contribute to
• Own and solve the hard technical problems—test architecture, flaky tests, CI/CD integration, environment issues
• Set the technical direction for QA on your accounts—tooling, approach, and structure
• Drive shift-left practices, embedding quality into requirements, design, and development
• Design and execute test strategies across UI, functional, integration, API, accessibility and regression testing
• Mentor and elevate QA engineers through hands-on collaboration and knowledge sharing
• Innovate with AI—using modern tools to work smarter and exploring what's next for QA
• Communicate technical recommendations and trade-offs to clients and internal teams
• Participate in client-facing forums—demos, triage, release calls, and technical discussions
• Contribute to a specialism and share knowledge across the wider QA community

What we want from you:

• A clear track record in automation architecture and technical problem-solving
• Solid experience testing in complex, transactional environments
• Proficient in Playwright and TypeScript
• You've designed frameworks from scratch—not just written tests, but built the foundations
• Comfortable working across the full stack—Web apps, Native Apps, APIs, backends, logs, data
• Hands-on experience with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Windsurf) and associated best practices.
• Strong understanding of CI/CD and how testing fits into modern delivery
• Experience working within agile scrum environments on complex, multi-stream deliveries
• Confident communicating technical concepts to clients, developers, and stakeholders
• A genuine continuous learner—curious, experimental, always evolving
• Pragmatic and delivery-focused, but motivated by a good technical challenge

If you know some of this even better:

• Experience building AI-powered testing capabilities
• A QA specialism you're passionate about
• Experience working across distributed teams
• Contributions to tooling, frameworks, or knowledge sharing beyond your immediate team

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

What you’ll be doing:

What we want from you:

If you know some of this even better:

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML MAP:

A leader in personalized customer experiences:

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network:

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

Job Summary

Salesforce Developer with 6+ years of experience in building scalable solutions using Apex, LWC, and integrations. Hands-on expertise in Service cloud and Salesforce Order Management (OMS) including order orchestration, fulfilment, and payments, along with strong API integration skills. Experienced in CI/CD, release management, and collaborating within Agile teams to deliver high-quality solutions.

Key Responsibilities

• We are looking for candidates experienced in developing and configuring solutions on the Salesforce platform, particularly within Service Cloud.
• You will work on client projects, using Lightning and Apex to build custom features, automate processes, and integrate Salesforce with other systems.

Required Skills

• Experience as a Salesforce Developer/Engineer, with a focus on Service Cloud OMS.
• Strong experience configuring process flows, automation (Flow, Process Builder), and data models.
• Extensive experience with the Lightning Web Components (LWC) and Aura frameworks.
• Proven ability to customize Salesforce using Apex, Visualforce, and other programmatic tools.
• Experience in developing and maintaining integrations between Salesforce and 3rd party systems.
• Experience working effectively within an Agile team environment.
• Good exposure to the Salesforce partner community and ecosystem.
• Ideally, you will also have experience working directly with clients to gather requirements and deliver solutions

Preferred Experience

• Salesforce Platform Developer I or II certification.
• Salesforce Service Cloud Consultant certification.
• Experience with Salesforce Experience Cloud (Community Cloud).
• Experience with other Salesforce Clouds like Sales Cloud, Marketing Cloud, or Commerce Cloud.

YOU WILL OWN AT WTC INDIA:

• Vibrant culture
• Agile way of working
• Instant access to learning platforms, brown bags, trainings, certifications and more
• Growth ramp for your career
• Contribute to the community using our Outreach programs.

What we can offer you:

• Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also priorities your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
• We offer a great benefits package including hybrid working that works for everyone, a generous discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

Thank you once again for showing interest in an employment opportunity with Wunderman Thompson Commerce India Merged with (VML).

Overview

Esri is the world leader in geographic information systems (GIS) and developer of ArcGIS, the leading mapping and analytics software used in 75 percent of Fortune 500 companies. At the Esri R&D Center-New Delhi, we are applying cutting-edge AI and deep learning techniques to revolutionize geospatial analysis and derive insight from imagery and location data. We are passionate about applying data science and artificial intelligence to solve some of the world’s biggest challenges.

Our team develops tools, APIs, and AI models for geospatial analysts and data scientists, enabling them to leverage the latest research in spatial data science, AI, and geospatial deep learning. Our product engineers provide a strong technical voice in the product development process and use the best tools available to build highly reliable, sustained, and evolutionary software.

As a Product Engineer, you will play a key role in ensuring the quality and usability of our geospatial AI tools, models, and libraries. You will design and implement test plans, write test code, and validate software, SDKs, and AI models to help deliver robust, high-quality products to our customers. This will also include performing, documenting, and teaching a wide variety of technical tasks, developing best practices, creating tutorials and documentation, and gathering requirements. If you are passionate about geospatial AI, have a deep understanding of the product and customer needs, and communicate effectively via writing and presentations, this is the place to be!

Responsibilities

• Develop and implement test plans and test cases, write test code, verify code changes, bug fixes for the relevant and related products to maintain product quality
• Review and analyse test results; report status on software quality and stability; test and certify software, SDK, and AI model quality
• Troubleshoot and triage customer issues, analyse user feedback to identify areas for improvement
• Collaborate with data scientists and engineers on the testing, documentation and release of tools, APIs and pretrained models for geospatial AI
• Develop samples, tutorials, documentation, blog posts and presentation of product features
• Develop pre-trained geospatial AI models for imagery, 3D datasets and text

Requirements

• 2 to 8 years of industry experience in a software development or QA environment, preferably in product-based or geospatial consulting companies
• Hands-on experience in QA processes, implementing test plans, developing or managing test automation, and product certification
• Proficiency in Python and Jupyter notebooks, GIS libraries like GDAL/Rasterio or ArcPy, and/or testing frameworks like Pytest
• Familiarity with GIS concepts, spatial data, and geospatial workflows
• Basic understanding of machine learning and deep learning workflows
• Effective project management, time management, and organizational skills
• Technical writing skills and experience authoring samples, blog posts, and product documentation
• Bachelor's in GIS, geography, engineering, computer science, math, or related fields
• Existing work authorization for India

Recommended Qualifications

• Master's in GIS, geography, engineering, computer science, math, or related fields
• Strong knowledge of software QA methodologies, tools, and processes
• Experience working in an Agile/Scrum development process
• Hands-on experience with the ArcGIS suite of products or open-source GIS software
• Experience with remote sensing, satellite imagery, and multispectral image analysis

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