Engineering Manager Jobs in Chennai.
All active Engineering Manager roles based in Chennai.
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Product Manager
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About Hexnode
Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Role Overview
Hexnode is looking for a Technical Product Manager who thrives at the intersection of OS-level capabilities and scalable software architecture. You won't just be managing a "roadmap"—you will be the architect of the technical logic that powers our UEM and Security modules. Your mission is to translate complex OS protocols (Apple MDM, Android Management API, Windows CSPs) into seamless, high-performance product workflows.
Key Responsibilities
- Technical Workflow Architecture: Design the underlying logic and state machines for complex features like zero-touch enrollment, remote tunneling, and automated patch sequencing. You are responsible for the "if-this-then-that" logic, not the button colors.
- OS Framework Research: Conduct deep-root analysis of OS updates (macOS, Windows, Android, iOS, Linux, visionOS). You must be able to read developer documentation and determine how new system APIs can be leveraged to solve enterprise problems.
- Technical Spec Ownership: Write highly detailed functional specifications. Your documents should define API contracts, data schemas, error-handling logic, and end-user use cases (the “whys”) so clearly that Engineering has zero ambiguity during implementation.
- Feasibility & Scoping: Serve as the "Technical Truth." Work with Engineering to evaluate the trade-offs between different implementation paths, ensuring the solution is scalable and performant.
- System Integrity: Identify edge cases in cross-platform workflows. You need to anticipate how a policy change on a Windows 10 device might behave differently than on Windows 11 and build the logic to handle it.
- Competitive Technical Analysis: Move beyond "feature checklists." Evaluate competitors based on their technical implementation, API coverage, and agent architecture to ensure Hexnode’s technical superiority.
Requirements
- Experience: 4-6 years in Product Management within the B2B SaaS, Cybersecurity, or Systems Management space.
- Technical Literacy: You must be comfortable reading API documentation (REST, SOAP), understanding JSON/XML structures, and grasping how agents/daemons interact with an OS.
- Logical Rigor: Proven ability to map out complex, multi-step technical workflows. You should be able to explain the lifecycle of a packet or a command from the server to the endpoint.
- Problem Solving: A "First Principles" thinker. You don’t just want to know what a feature does; you want to know how the OS executes it.
- Communication: The ability to translate "Engineering-speak" into clear functional requirements for stakeholders, and vice versa.
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience in a technical role).
What this role is NOT:
- It is NOT a UI/UX role: While we value clarity, your focus is the logic behind the dashboard, not the pixels on it.
- It is NOT a "People Manager" or Scrum Master role: You won't just be moving JIRA tickets or "coordinating." You are expected to contribute deep technical value to the product's core logic.
- It is NOT high-level strategy only: We need a "builder" mindset. You will spend more time in technical docs than in slide decks.
Ready to apply?
Apply to Mitsogo IncRole Title: Automation & Solution Architect (GCB 4)
Function: Finance System Operations
Role Description:
Senior technical lead for Finance EUC automation scale-up. Accountable for end-to-end technical delivery across demand intake, requirements analysis, build & test, production deployment and RTB change management. Provides consultative input during opportunity scoping, ensuring solutions are feasible and aligned to IT-governed platforms (e.g., Alteryx/ADM) and established controls/guardrails. Leads technical documentation, testing evidence aligned to agreed closure criteria, and supports controlled releases. Partners with Finance Domain BA, POD Lead and platform support to ensure stable, supportable automation.
Skills / Knowledge / Experience:
- Lead & Design automation for EUC (End User Computing) remediation, using AI workflow automation to reduce operational risk, improve control compliance, and accelerate remediation at scale.
- Act as Solution Architect for the end-to-end remediation across Python & Alteryx / FRAME platform, aligning delivery to risk, control, and technology standards.
- Knowledge of Finance process landscape & core systems
- Identify and prioritize EUC remediation opportunities and translate them into an automation roadmap
- Design and deliver AI-assisted remediation capabilities with prompt engineering
- Build automation pipelines to streamline discovery, assessment, remediation tracking, and evidence generation.
- Define human-in-the-loop operating model for AI outputs (review, approval, exception handling) to ensure accountable decision-making
- Familiarity with Python, IT-managed automation platforms e.g., Alteryx
- Experienced in managing end-to-end Testing lifecycle i.e., Unit Testing, SIT, UAT
- Strong in Stakeholder management
- Agile Scrum Master, SAFe, and Project Manager skills set are desirable
Ready to apply?
Apply to CapcoToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As Manager in Onboarding Support, your role is pivotal in actively supporting the productivity goals of our internal teams and the overall success of our customers using the Toast platform. This team is responsible for supporting the Toast customer journey, enhancing customer relationships and improving their experience with Toast. As a Senior Manager, you will have a time of individual contributors that you will lead, coach and develop.
Work Timings: 2PM - 11PM IST or 3PM - 12AM IST
A day in the life (Responsibilities)
- Ability to collaborate and lead a team with another manager successfully
- Efficiently drive process improvements using data to support your decisions
- Ability to manage multiple work streams and queues at the same time, understanding deadlines and holding your team accountable to those
- Lead the full talent lifecycle—including interviewing, hiring, and mentoring—to build a diverse, motivated team capable of scaling operations efficiently and achieving challenging objectives
- Drives continuous improvement in the Customer onboarding experience by working with customer success, product, and engineering teams to identify and implement enhancements
- Build strong relationships with your team to promote process understanding, technical troubleshooting, and continuous learning about new product features and updates
- Partner with peers and stakeholders to develop scalable SOPs and establish robust reporting and OKRs for current and future product initiatives
- Develop feedback loops with relevant teams to drive product and process improvements
- Cultivate a one team mentality with your manager peers, providing feedback, and creating solutions together.
- Foster a team culture of open communication with your stakeholders (both onsite and offsite) addressing concerns and suggestions
- Foster professional development for yourself and the team, staying updated on Toast's hardware and software offerings through training and knowledge base articles.
- Actively support the career growth of your team members through high-level coaching, structured 1:1s, and ongoing professional enablement
- Handle escalated customer feedback directly from the Senior Leadership Team.
- Manage the use of Salesforce.com, Zendesk, JIRA, Asana, and all related applications.
What you'll need to thrive (Requirements)
- Experience: 5+ years of experience in performance management and coaching.
- Expertise: 10+ years of experience in a role responsible for onboarding program development and customer experience.
- Experience working with partners and stakeholders in the U.S.
- Proven Leadership: Experience in managing multiple large-scale projects and leading teams through organizational change.
- Proven ability to manage multiple projects simultaneously, coordinating across teams and maintaining strong communication with stakeholders
- Experience in building and managing reporting dashboards to monitor team performance and customer success metrics
- A genuine commitment to nurturing the professional growth and development of team members.
- Proven ability to collaborate with your peers and build a unified team culture
What will help you stand out (Nonessential Skills/Nice to Haves)
- Experience working in the tech industry or for a SaaS company
- The candidate should be flexible to work across both India and US time zones. This is a hybrid work opportunity, requiring a minimum of two days in office.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Job Title: Finance SME
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Role Description: The Finance SME (Manager) is responsible for accurate and timely processing of financial data as per defined Finance standard operating procedures, and regulatory expectations. The role supports one or more specialist areas in the Global Finance organization, partnering with in-country and global teams to strengthen the control environment and drive process, data and automation improvements.
Skills / Knowledge / Experience: Essential
Good to Have
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Ready to apply?
Apply to Capco
Critically, this role sits at the intersection of data, AI, and people. The ideal candidate will be as comfortable enabling a frontline sales rep to understand and act on a dashboard as they are presenting strategic insight to a C-suite audience. They will also be a confident and curious adopter of large language model (LLM) tools — using AI to accelerate their own analytical workflow and helping the wider business do the same.
Key Responsibilities
- Business Analysis & Stakeholder Partnership
- Act as the primary analytics partner to senior commercial stakeholders across Sales, Marketing, Customer Success, and Revenue Operations.
- Apply strong business analysis discipline — translating ambiguous business questions into well-scoped requirements, clear success criteria, and structured analytical briefs before any build begins.
- Proactively surface insights, trends, risks, and opportunities that inform decision-making at leadership level.
- Support strategic initiatives such as CRM consolidation, demand intelligence optimization, territory and book-of-business changes, and forecasting improvements.
- Own end-to-end project management of analytics deliverables — from requirements gathering and prioritization through to delivery, adoption, and iteration — ensuring stakeholders are informed and timelines are met
- Communication, Enablement & Influence
- Demonstrate exceptionally strong communication skills across all levels of the organisation — from crafting executive narratives for senior leadership forums to running hands-on enablement sessions for managers and frontline sales representatives.
- Translate complex data, AI outputs, and analytical findings into plain-language stories that drive clarity, confidence, and action.
- Design and deliver enablement programmes that help managers and reps understand, trust, and act on dashboards, KPIs, and AI-generated insights — building genuine data literacy across the Revenue Organisation rather than dependency on the BI team.
- Champion clear, consistent communication of what metrics mean, how they are calculated, and why they matter — removing ambiguity at every level.
- Influence without authority; build credibility with senior stakeholders through the quality of insight and the integrity of the underlying data.
- Analytics, Reporting & Insight
- Own the design and delivery of executive-level dashboards and self-service reporting, primarily using Power BI.
- Ensure consistent definitions and calculations for revenue KPIs, North Star metrics, and commercial performance indicators.
- Conduct deep-dive analyses to diagnose performance issues and recommend actionable next steps.
- Write and optimise advanced SQL queries to extract, transform, and validate data across our Databricks data warehouse and connected source systems.
- Leverage Databricks as the central analytical platform — working within notebooks, SQL warehouses, and the broader Lakehouse environment to build reliable, scalable analytical outputs.
- AI & LLM Integration
- Be a power user and internal advocate of LLM-based tools, including Microsoft Copilot and Anthropic Claude (including Claude Code), using them to accelerate analysis, generate and review SQL, draft communications, and surface insight more efficiently.
- Help define and create LLM agents for the Go To Market organisation – connecting context to frontline AI tools such as MS Copilot and Salesloft.
- Proactively identify opportunities to embed LLM and AI capabilities into BI workflows, dashboards, and analytical processes — raising the ceiling of what the team can deliver.
- Work with the Senior Manager of BI to evaluate and scale AI-assisted analytics approaches across the team, including the use of Databricks' native LLM and AI capabilities.
- Help commercial stakeholders and frontline teams understand and appropriately trust AI-generated outputs — building confidence in AI tools through clear explanation, demonstration, and enablement.
- Data Modelling & Quality
- Partner with Data Analytics Engineers to define analytical data models that support revenue, pipeline, customer lifecycle, and performance reporting.
- Validate data accuracy and integrity across the analytics layer, proactively identifying and resolving issues before they impact decision-making.
- Contribute to data governance standards, metric documentation, and reporting best practices.
- Technology & Tooling Context
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- The Lead Business Analyst will work within a modern BI and revenue intelligence stack, including:
- Layer Tools
- Data Warehouse & Analytics Databricks (central data warehouse with LLM capabilities)
- BI & Visualisation Power BI
- AI & LLM Tooling Microsoft Copilot, Anthropic Claude, Claude Code, Databrick Genie, Databricks hosted LLM models
- Core Commercial Systems Salesforce (multiple instance), PlanHat, &
- Revenue & Demand
- Intelligence Clay
- Sales Enablement &
- Engagement Salesloft (including AI and conversational intelligence) & HighSpot
- A strong understanding of how these systems connect — and how data flows end-to-end from source systems to executive dashboards and frontline tools — is essential.
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- Required Experience & Skills
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- 8+ years of experience in a Business Analysis, Analytics, or BI within a SaaS or technology-driven organisation.
- Experience supporting RevOps, Sales Operations, or Commercial Analytics teams.
- Advanced SQL skills — comfortable writing complex queries, debugging data issues, and working directly within a cloud data warehouse environment; Databricks experience strongly preferred.
- Strong business analysis capability — proven ability to scope, structure, and document analytical requirements with rigour before moving into delivery.
- Proven project management skills — able to manage multiple concurrent workstreams, set and meet deadlines, and maintain clear stakeholder communication throughout.
- Exceptionally strong communication skills — a natural and compelling communicator in written and verbal form, equally effective presenting strategy to a VP as running a training session for a team of account executives.
- Demonstrated experience designing and delivering stakeholder enablement on data, dashboards, or analytics tooling — not just building outputs, but ensuring they are understood and adopted.
- Proven experience delivering executive-ready dashboards and self-service reporting (Power BI preferred).
- Strong commercial and revenue-focused business acumen.
- Active and confident user of LLM tools such as Microsoft Copilot or Anthropic Claude in a professional analytical context.
- Preferred Experience
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- Hands-on experience with Databricks — including SQL warehouses, notebooks, and the Lakehouse architecture.
- Experience using Claude Code or similar AI coding assistants to accelerate SQL development, data validation, or analytical scripting.
- Familiarity with CRM and GTM analytics — Salesforce, pipeline reporting, forecasting, MEDDPICC, territory models.
- Hands-on Experience with Clay
- Ideally experience with Python (e.g. connecting to APIs)
- Exposure to building or scaling data literacy programmes within a commercial organisation.
- What Success Looks Like
- Leaders trust the dashboards and insights/recommendations produced and use them to run the business with confidence.
- Managers and frontline reps understand and act on data, insights, and AI outputs — because this role has invested in enabling them, not just building for them.
- KPIs and metrics are clearly defined, consistently applied, and widely adopted across the organisation.
- LLM and AI tools are meaningfully embedded into BI workflows, improving speed, quality, and reach of analytical output.
- The BI team is seen as a strategic partner — not just a reporting function.
- Data quality issues are proactively identified and resolved before impacting decision-making.
- Projects are delivered on time, with clear communication and minimal surprises for stakeholders.
Ready to apply?
Apply to Cision
Engineering Manager (Elasticsearch, Bigtable)
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As an Engineering Manager, your primary responsibilities include:
Maintaining and improving current systems while designing and implementing new ones
- Uphold a high-quality standard in the backend stack in collaboration with other teams
- Deliver well-tested and scalable solutions.
- Collaborating with customers and business teams to translate requirements into technical documentation and architectural drawings
- Monitoring systems and optimizing their performance and reliability
- Mentoring and guiding junior members of the team and participating in the interviewing process for new candidates
- Proactively share and debate best practices with your peers.
- Coordinating with other departments to avoid duplicated efforts
- Developing solutions using modern technologies
- Understanding data storage engines, data processing pipelines, and APIs
- Writing well-documented, elegant, and self-testing code
- Communicating effectively with colleagues and management to ensure we're building the right thing at the right time.
What you have:
- Minimum 5+ years hands-on experience on a production system as developer.
- Solid understanding of APIs and contracts.
- Solid understanding of micro-services and domain-driven design.
- Excellent knowledge of Java, we are using Java 21.
- Intimate knowledge of the Spring Framework and the Spring ecosystem (although other similar frameworks are also fine).
- Experience with highly distributed, event-driven systems
- Experience with relational (e.g. PostgreSQL, MySQL) and NoSQL (e.g. Elasticsearch, Bigtable, Redis) databases.
- In-depth knowledge of RESTful APIs, their design and implementation.
- Working knowledge of messaging technologies, Apache Kafka is a plus.
- Experience in building and debugging complex systems.
- Some exposure to reactive programming (is welcome).
- A record of coaching & mentoring other team members.
- Willingness and aptitude to influence the technical, architectural direction of our product.
- Proficiency with Docker and Kubernetes
- The ability to write concise, to the point and idiomatic code in Java.
- Knowledge of unit testing frameworks and end-to-end testing.
- Excellent skills in communication and teamwork.
- Adaptable, resourceful and able to share your knowledge with the rest of the team.
- Fluency in English.
Ready to apply?
Apply to Cision
Senior Quality Engineer - Automation
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Who We Are
At Platform Science, we’re working to connect everything that moves.
Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.
Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.
We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.
About the Role
Platform Science is looking for a Senior Quality Engineer to join our Core Product Development team in Chennai. This is a vital role for an engineer who is passionate about building robust automated test suites that ensure the reliability of our mission-critical IoT solutions. In this position, you will lead QA test automation efforts for Java, C#, and enterprise applications using the Selenium framework, directly impacting the speed and quality of our software delivery. You will report to the QA Manager and work daily, onsite at our Chennai office.
Essential Responsibilities
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Strategy & Planning: Review functional and technical requirements to provide critical input on testing scope; prepare comprehensive Test Plans and Test Cases that align with product goals.
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Automation Execution: Implement and maintain automated testing frameworks (Selenium, BDD) to perform smoke, functional, and regression testing across software products.
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Integration & CI/CD: Collaborate with Development and Release Engineering teams to capture and reuse automated suites, ensuring seamless builds and deployments on QA, release, and production servers.
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Defect Management: Identify, document, and track bugs in defect tracking tools with detailed descriptions and scenarios, while providing project test status, estimates, and metrics.
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Process Optimization: Constantly interact with cross-functional teams to implement methods that result in faster, more efficient, and reliable QA cycles.
Experience
Required Experience
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2-4 years of professional QA/Software Testing experience.
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Solid understanding of QA processes and methodologies within the software development lifecycle.
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Proven experience in Test Automation of Java, C#, and JavaScript applications.
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Hands-on proficiency with automation testing frameworks such as Selenium and BDD.
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Experience in using Agile development and testing methodologies.
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Demonstrated experience with API and Performance testing.
Nice to Have
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Experience with TestRail or similar testing management tools.
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Experience testing Android applications.
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Familiarity with IoT or transportation-related technology.
Traits of a Successful Candidate
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Analytical Thinker: Strong problem-solving skills with a focus on tracing results back to specific quality risks promptly.
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Collaborative Communicator: Ability to work effectively in a small team and maintain constant interaction with other departments to ensure speed.
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Self-Starter: A strong team player who can also work independently, take ownership of projects, and meet targets.
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Lifelong Learner: Passion and willingness to learn new technologies and stay current with automation trends.
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Educational Requirement: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field (or equivalent experience).
Benefits & Legal
The company offers various benefits to regular, full-time employees including:
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Provident fund and gratuity in accordance with applicable laws.
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Paid vacation, sick leave and holidays, in accordance with applicable laws.
-
Twenty-Six weeks of paid maternity leave.
Please note: The compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice).
This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Ready to apply?
Apply to Platform ScienceFull Stack Developer
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About the Role
Platform Science is looking for a Full Stack Developer with expertise in cloud-native full-stack development (React, Node, NoSql, AWS/Azure) to join our dynamic team in Chennai. You will be instrumental in designing, developing, and deploying robust, scalable, and high-performance software for high-velocity fleet management solutions. You will collaborate with full stack teams to gather requirements, deliver technical solutions, and ensure the successful delivery of projects with an innovative mindset. This role requires deep technical knowledge, exceptional problem-solving abilities, and a strong understanding of software engineering principles and best practices.
You report to the Software Development Manager (implied reporting structure based on template).
Essential Responsibilities
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Architect and implement scalable, secure, and performant solutions using modern web and backend technologies.
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Collaborate with cross-functional teams to integrate third-party services, APIs, and data sources, ensuring seamless interoperability.
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Design and implement micro-frontend architectures for modular applications and robust authentication/authorization mechanisms.
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Produce clean, maintainable, and well-documented code, and mentor and coach team members on technical design and coding standards.
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Stay current with emerging technologies and best practices in web and backend development, troubleshooting and debugging issues for optimal application performance.
Experience
Required experience
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8+ years of professional software development experience, including 2+ years in senior technical or leadership roles.
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Strong expertise in full stack development with React.js, Node.js, and API development.
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Solid understanding of microservices architecture, containerization (Docker), and orchestration (Kubernetes).
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Expertise in event-driven integration patterns (e.g., pub/sub messaging).
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Proven ability to architect and design scalable, distributed, cloud-native systems (AWS/Azure or GCP).
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Proficiency with JavaScript, Redux, Webpack, and UI frameworks (Material UI, Bootstrap).
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Hands-on experience with NoSQL databases such as ElasticSearch, MongoDB, or Firestore.
Other Requirements
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Bachelor’s degree in Computer Science, Software Engineering, or related field.
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Strong grasp of software engineering principles, design patterns, data structures, and algorithms.
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Demonstrated leadership skills in mentoring engineers, driving technical excellence, and fostering a culture of collaboration and accountability.
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Excellent oral and written communication skills (implied requirement).
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Passion and willingness to learn new technologies (implied requirement).
The company offers various benefits to regular, full-time employees including:
-
Provident fund and gratuity in accordance with applicable laws.
-
Paid vacation, sick leave and holidays, in accordance with applicable laws.
-
Twenty-Six weeks of paid maternity leave.
Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Ready to apply?
Apply to Platform ScienceLead Software Engineer
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About the Role
Platform Science is looking for a Lead Software Engineer with expertise in cloud-native full-stack development (React, Node, NoSql, AWS/Azure) to join our dynamic team in Chennai. You will be instrumental in designing, developing, and deploying robust, scalable, and high-performance software for high-velocity fleet management solutions. You will collaborate with full stack teams to gather requirements, deliver technical solutions, and ensure the successful delivery of projects with an innovative mindset. This role requires deep technical knowledge, exceptional problem-solving abilities, and a strong understanding of software engineering principles and best practices.
You report to the Software Development Manager (implied reporting structure based on template).
Essential Responsibilities
-
Architect and implement scalable, secure, and performant solutions using modern web and backend technologies.
-
Collaborate with cross-functional teams to integrate third-party services, APIs, and data sources, ensuring seamless interoperability.
-
Design and implement micro-frontend architectures for modular applications and robust authentication/authorization mechanisms.
-
Produce clean, maintainable, and well-documented code, and mentor and coach team members on technical design and coding standards.
-
Stay current with emerging technologies and best practices in web and backend development, troubleshooting and debugging issues for optimal application performance.
Experience
Required experience
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8+ years of professional software development experience, including 2+ years in senior technical or leadership roles.
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Strong expertise in full stack development with React.js, Node.js, and API development.
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Solid understanding of microservices architecture, containerization (Docker), and orchestration (Kubernetes).
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Expertise in event-driven integration patterns (e.g., pub/sub messaging).
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Proven ability to architect and design scalable, distributed, cloud-native systems (AWS/Azure or GCP).
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Proficiency with JavaScript, Redux, Webpack, and UI frameworks (Material UI, Bootstrap).
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Hands-on experience with NoSQL databases such as ElasticSearch, MongoDB, or Firestore.
Other Requirements
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Bachelor’s degree in Computer Science, Software Engineering, or related field.
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Strong grasp of software engineering principles, design patterns, data structures, and algorithms.
-
Demonstrated leadership skills in mentoring engineers, driving technical excellence, and fostering a culture of collaboration and accountability.
-
Excellent oral and written communication skills (implied requirement).
-
Passion and willingness to learn new technologies (implied requirement).
The company offers various benefits to regular, full-time employees including:
-
Provident fund and gratuity in accordance with applicable laws.
-
Paid vacation, sick leave and holidays, in accordance with applicable laws.
-
Twenty-Six weeks of paid maternity leave.
Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Ready to apply?
Apply to Platform ScienceSenior Fullstack Software Engineer - React & Node.js
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Who We Are
At Platform Science, we’re working to connect everything that moves.
Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.
Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.
We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.
About the Role
Platform Science is looking for a highly skilled Senior Software Engineer with expertise in cloud-native full-stack development (GCP, React, Node.js, NoSQL) to join our dynamic team in Chennai. In this role, you will play a key part in designing, developing, and deploying robust, scalable, and high-performance software for our high-velocity fleet management solutions. You will collaborate with cross-functional teams to gather requirements, deliver technical solutions, foster an innovative mindset, and ensure the successful delivery of projects. This position demands deep technical knowledge and a strong understanding of software engineering principles and best practices.
The role reports to the Software Development Manager (as implied by the template structure for engineering roles).
Essential Responsibilities
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Design, develop, and deploy scalable and maintainable solutions using modern web technologies, including React.js for the front-end and Node.js for the backend.
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Implement micro-frontend architectures and use techniques like Module Federation to modularize and integrate large-scale applications.
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Utilize event-driven architecture and message queuing systems to handle asynchronous processes and complex workflows.
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Collaborate with cross-functional teams to integrate with third-party services, APIs, and data sources, ensuring seamless interoperability.
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Mentor and coach team members, providing guidance on technical design, coding standards, best practices, and professional development.
Experience
Required experience
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4+ years of professional experience in software development, with a focus on React.js, Node.js (or similar frameworks), and API development.
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Proficiency in React.js and Node.js or similar frameworks.
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Strong understanding of NoSQL databases (e.g., ElasticSearch, MongoDB, Firestore).
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Expertise in event-driven integration patterns (pub/sub messaging) and solid understanding of microservices architecture (e.g., Docker, Kubernetes).
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Proficiency with React state management libraries (e.g., Redux) and front-end build tools (e.g., Webpack).
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Demonstrated ability to lead and mentor a team of software engineers.
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Experience in working on scalable, distributed systems with a cloud-based architecture (preferably GCP).
Other Requirements
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In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
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Experience working with Material UI or Bootstrap.
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Strong understanding of software engineering principles, design patterns, data structures, and algorithms.
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Excellent communication and collaboration skills to work effectively with stakeholders.
Other Requirements
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Excellent problem-solving skills, with the ability to analyze complex technical challenges and develop innovative solutions.
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Continuous learning mindset and a strong willingness to explore and adopt new technologies.
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Self-starter, Ability to work well in a small team with good communication skills.
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You are a strong team player but are able to work independently.
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You are dedicated to delivering high quality and performant solutions.
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You are eager to learn new things, you take ownership and want to get things done.
The company offers various benefits to regular, full-time employees including:
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Provident fund and gratuity in accordance with applicable laws.
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Paid vacation, sick leave and holidays, in accordance with applicable laws.
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Twenty-Six weeks of paid maternity leave.
Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Job Title: AI Applications Engineer II
Location: Bangalore/ Chennai, India
About the Role
We’re looking for a passionate AI Applications Engineer II to join our growing Enterprise AI Team. In this role, you’ll help manage, support, and optimize our Google Gemini Enterprise agentic AI platform, ensuring it operates securely, efficiently, and at scale across the organization.
You’ll spend most of your time focused on Gemini Enterprise platform administration, governance, and support, along with some dedicated time to enhancing/building/doing POC work on agentic and automation projects that furthers performance, user experience, and integration with Five9 enterprise systems.
If you’re driven by innovation, precision, and the opportunity to shape how AI supports a global business, this is the role for you.
Key Responsibilities
- Administer, configure, and optimize Gemini Enterprise and related AI agentic functionality to ensure seamless performance and compliance within Five9 environments.
- Manage user provisioning, license assignments, access controls, and security policies, ensuring consistency with IT, Infosec and compliance governance standards.
- Oversee appropriate Google Cloud Platform (GCP) resources — including Project services, AI/ML engine, storage, and Gemini AI models — focusing on reliability, performance, and cost management.
- Support cloud run workflows, CI/CD automation pipelines, and containerized environments, leveraging tools such as Terraform, Docker, and Kubernetes.
- Partner with data engineers, DevOps teams, and business stakeholders to troubleshoot issues, implement updates, and ensure timely support for production workloads.
- Conduct prompt engineering and workflow optimization to improve agentic AI accuracy, responsiveness, and relevance.
- Maintain and update documentation, runbooks, and best practice guides for platform operations, deployment, and support.
- Deliver training and enablement sessions to end users and power users on Gemini Enterprise capabilities and AI use cases.
- Continuously evaluate emerging Google AI and Gemini agentic technologies, recommending improvements that enhance scalability and automation.
Key Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field (AI or data systems focus preferred).
- Minimum of 3 years of GCP experience supporting or developing AI/ML solutions on Google platform.
- Hands on experience with AI/ ML solutions/apps and operational best practices (ML Ops experience is advantageous).
- Proficiency with GCP services such as Compute Engine, IAM, Kubernetes, VPC, BQ, etc.
- Experience in automation and scripting using Python, Bash, and Infrastructure as Code (IaC) tools such as Terraform or Deployment Manager.
- Familiarity with Gemini Enterprise or similar enterprise AI frameworks, including prompt engineering, AI agent configuration, and data governance.
- Strong understanding of security, compliance, and auditing practices, including DLP, Access Transparency, and data residency standards.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Strong interpersonal and communication abilities, with the capacity to explain technical topics to non-technical audiences.
- A passion for innovation, continuous learning, and driving impactful AI adoption across the enterprise.
Why You’ll Love Working Here
- Be part of a forward-thinking Enterprise AI Team, driving next-generation innovation across the company.
- Work hands-on with cutting-edge technologies like Google Gemini Enterprise and other agentic AI tools that power real-world business applications.
- Collaborate with skilled engineers, data scientists, and business leaders on high-visibility projects that make a measurable impact.
- Enjoy a culture that values experimentation, continuous learning, and teamwork, with opportunities to grow your skills in cloud operations and AI engineering.
- Play a key role in transforming enterprise workflows through AI innovation, scalability, and operational excellence.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
Why we're hiring:
As a Project Manager in the WPP Enterprise Data Group, you will provide delivery coordination and technical project management across the Work Management Data Spine programme. This programme spans seven delivery workstreams with resources based in the UK and India.
You will manage sprint planning, backlog prioritisation, dependency tracking, and progress reporting to ensure the programme delivers on schedule and to quality standards. Your coordination will enable engineering teams to focus on delivery rather than administrative overhead.
This role requires strong technical project management skills with the ability to operate across time zones, manage cross-functional dependencies, and communicate effectively with both engineering leads and programme stakeholders.
You will be joining a high-profile programme delivering the data integration platform that underpins WPP Open Work Management, working at the intersection of data engineering, systems integration, and master data management.
What you'll be doing:
Sprint & delivery management
- Manage sprint planning, daily stand-ups, and retrospectives across offshore engineering teams.
- Track and report on sprint velocity, burn-down, and delivery progress against programme milestones.
- Coordinate sprint deliverables across data engineering, systems integration, and data management workstreams.
Dependency & risk management
- Identify, track, and manage cross-workstream dependencies that impact delivery timelines.
- Maintain the programme risk and issue register, driving mitigation actions to resolution.
- Escalate blockers and delivery risks to programme leadership with recommendations.
Resource & capacity planning
- Manage resource allocation and capacity planning across offshore teams.
- Support the onboarding of new team members, ensuring access, tooling, and documentation are in place.
- Track team utilisation and identify capacity constraints ahead of sprint commitments.
Stakeholder communication
- Produce regular status reports and dashboards for programme leadership and stakeholders.
- Facilitate cross-timezone communication between UK and India-based teams.
- Manage the Jira project, ensuring tasks, estimates, and status are kept current.
What you'll need:
- Proven experience in technical project management within data engineering, software development, or systems integration programmes.
- Strong knowledge of Agile methodologies (Scrum, Kanban) with practical experience running sprints.
- Proficiency with project management tools, particularly Jira and Confluence.
- Excellent stakeholder management and communication skills across technical and business audiences.
- Experience managing distributed teams across multiple time zones.
- Strong analytical skills with the ability to identify risks, dependencies, and bottlenecks.
- Organised and detail-oriented with the ability to manage multiple concurrent workstreams.
- Understanding of data engineering or data platform programmes is an advantage.
- Experience with Databricks, Azure, or similar cloud platforms is a plus.
- Self-motivated with the ability to operate independently and drive delivery outcomes.
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
#LI-Hybrid
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
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Project Manager - Strategic Partnerships (B2B)
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Twin Health
At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.
We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.
Working here
Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.
Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .
With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.
Join us as we reinvent the standard of care in metabolic health.
About the Role
As a member of the Founder's Office, you will be the bridge between high-level vision and operational excellence. The moment our B2B Growth team secures a partnership, you take the baton - becoming the Single Point of Contact (SPOC) and ultimate owner of the partner's success. Every commitment made on paper, you turn into a seamless, high-impact reality.
This role is far more than managing a checklist. You will navigate internal Business Units (BUs), align complex Standard Operating Procedures, and ensure our partners view us as an indispensable extension of their own team. If you thrive in ambiguity, lead through influence, and get satisfaction from making big things actually work - this is your seat.
Key Responsibilities
- End-to-End Partnership Management. Take full ownership of the partner lifecycle post-onboarding - driving partner experience, retention, and the overall success of every collaboration.
- Cross-Functional Orchestration. Act as the connective tissue between the partner and internal teams. Work closely with BU Heads across Care, Product, and Operations to align workflows with the SLAs and health outcomes promised to the partner.
- Operational Excellence (SOPs & SLAs). Define, implement, and continuously monitor the Standard Operating Procedures required to deliver on partnership goals. Ensure internal delivery consistently meets the Service Level Agreements committed during the sales process.
- Communication & Reporting. Lead all partner communications. Build and share comprehensive scoreboards and performance dashboards that provide transparency on business metrics, health outcomes, and project milestones.
- Revenue & Commitment Delivery. Ensure all contractual obligations are met to trigger timely payments. Proactively identify and unblock hurdles that prevent us from delivering on our value proposition.
- Founder's Liaison. Provide regular strategic updates to the Founder on partnership health - surfacing risks early and proposing solutions to scale the B2B ecosystem.
What We're Looking For
- The “Owner” Mentality. You don't wait for instructions. You see a gap in the process and you bridge it. You feel personally responsible for the partner's ROI.
- Stakeholder Management. You can navigate a room full of BU Heads, influence without direct authority, and align everyone toward a common business metric.
- Data-Driven Rigor. You are comfortable living inside scoreboards. You translate raw data into a narrative that proves value to a partner.
- Precision Communication. Whether it's a high-stakes email to a partner CEO or an internal Slack note to a care lead, your communication is clear, professional, and results-oriented.
- Project Management Expertise. A proven track record of managing complex, multi-layered projects where missing a deadline isn't an option.
Education, Experience & Technical Skills
Education
- Bachelor's degree required in Engineering, Business, Economics, or a related discipline from a reputed institution.
- MBA strongly preferred from a Tier-1 B-school (IIM, ISB, XLRI, FMS, or equivalent).
Experience
- 5–8 years of total experience, with at least 3 years in partnership management, key account management, customer success, strategy & operations, or top-tier management consulting.
- Demonstrated ownership of high-value B2B relationships where you were directly accountable for retention, renewals, or revenue delivery.
- Healthcare, digital health, or B2B SaaS exposure preferred. Comfort with clinical or care-delivery stakeholders is a strong plus.
- Founder's Office, Chief of Staff, or Program Management experience in a high-growth startup environment is highly desirable.
- Proven track record of leading cross-functional initiatives across Product, Operations, and customer-facing teams.
Technical Skill Set
- Project Management Tooling. Hands-on with Asana, Jira, ClickUp, or Monday - comfortable owning Gantt charts, sprint plans, and milestone trackers.
- Data & Analytics. Advanced Excel / Google Sheets (pivot tables, lookups, modeling). Working knowledge of SQL and a BI tool such as Looker, Tableau, Power BI, or Metabase.
- Dashboarding & Reporting. Experience designing partner-facing scoreboards and operational dashboards that translate metrics into clear narratives.
- Communication & Presentation. Strong PowerPoint / Google Slides craft for executive-grade decks, and crisp written communication for partner-facing emails and internal briefs.
- CRM & Workflow Systems. Familiarity with Salesforce, HubSpot, or equivalent CRM, plus collaboration tools like Slack, Notion, and Confluence.
- Process Documentation. Comfort authoring SOPs, RACI matrices, runbooks, and SLA frameworks from scratch.
What Success Looks Like
In your first 6 to 12 months, you will have established yourself as the trusted owner of our most strategic partnerships - with documented SOPs in place, partner scoreboards live and reviewed cadenced with the Founder, all SLAs consistently met, and partners actively expanding their commitments because of the experience you have engineered.
If you are excited by the idea of operating at the intersection of strategy and execution - and being directly accountable to the Founder for outcomes that shape our B2B future - we'd love to meet you.
We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.
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About Tekion:
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
Role Overview
We are seeking a senior, technically strong Product Manager to own platform capabilities across one of our engineering Scrum teams while driving customer-facing outcomes and continuous improvement. This role requires close collaboration with Engineering, AI, and platform teams, along with hands-on understanding of event-driven systems, agentic AI integration, scalable service design, and data-driven product development.
Key Responsibilities
• Own the product backlog for a Scrum team — writing clear, actionable user stories, acceptance criteria, and feature specifications aligned with business goals.
• Partner closely with Engineering and AI teams to deliver high-quality solutions across Java microservices, Kafka event pipelines, and agentic platform integrations.
• Collaborate with platform and infrastructure teams to ensure seamless integrations, well-defined data contracts, and API alignment.
• Track success metrics, adoption, and outcomes — iterating rapidly based on data and field feedback.
• Author Intent definitions, Skill specifications, and Policy configurations for the agentic platform layer (PRDas-Code approach).
• Design and maintain golden dataset scenarios used to validate intelligent capabilities before release.
• Drive change management and adoption of new features, tools, and platform capabilities.
• Build and maintain automations using workflow tools (Zapier or equivalent) to streamline internal processes.
• Demonstrate strong understanding of RESTful APIs, webhooks, and authentication mechanisms; troubleshoot integration issues hands-on.
• Work with data teams to define schemas, reporting views, and analytics instrumentation.
• Facilitate prioritization discussions, manage stakeholder expectations, and communicate trade-offs clearly across Engineering, Design, and Leadership.
Skills & Qualifications
• 6+ years of Product Management experience, preferably in platform, data-driven, or AI-enabled products.
• Strong experience collaborating with engineering teams on technical products — comfortable reading system designs, API specs, and data models.
• Proven analytical and problem-solving skills with a data-driven mindset; experience defining and tracking product KPIs.
• Hands-on experience with RESTful APIs, webhooks, and system integrations (ERP, CRM, data platforms, or cloud services).
• Familiarity with AI systems, LLM-based tools, and agentic AI patterns (intent routing, skill/policy design, MCP tools).
• Experience designing scalable, maintainable solution architectures in collaboration with engineering.
• Excellent verbal and written communication skills; strong stakeholder management across technical and non-technical audiences.
• Structured problem-solving and critical thinking; ability to navigate complex system trade-offs.
• Bachelor's or Master's degree in IT, Computer Science, Business Administration, or a related field.
Good to Have
• Experience authoring PRD-as-Code artifacts: Intent definitions, Skill specs, Policy configurations.
• Background in marketing technology, CDP, or customer data platforms.
• Experience with LMS platforms and user enablement programs.
• Prior experience in automotive retail or dealer technology.
Perks & Benefits
• Competitive compensation and generous stock options.
• Medical insurance coverage.
• Work with some of the brightest minds from Silicon Valley's most dominant and successful companies
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
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Who we are
Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.
In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.
Tackling one of the world’s biggest challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia! Visit www.arcadia.com.
HQ: Washington, DC
>$1B Valuation; >$500M of Capital raised since inception
Job Description – Team Lead
Position Summary:
The Custom Data Integration (CDI) team is the operational backbone that enables Arcadia to ingest and standardize utility data beyond the limits of its core product and automation layer. The team handles non-standard customer needs including integrations with sustainability platforms (e.g., Envizi, ESPM, NZC), custom data deliveries and reports, and processing of indirect, non-standard, landlord, and edge-case bill formats through specialized internal workflows.
As the CDI Lead, you own the Chennai CDI pod end-to-end — throughput, quality, team capability, and operational alignment with India- and US-based Product, Engineering, Customer Success, Project Manager and Data Engineering teams. You are accountable for converting highly unstructured and non-standard requirements into standardized, audit-ready outputs that support customer sustainability reporting, billing audit workflows, and compliance needs.
This is a working-leadership role, not pure people management. You will personally own the most complex projects end-to-end, while DAs and SDAs run simpler projects under your coaching and review. You will design SOPs, onboarding workflows, QA frameworks, and delivery standards across both one-time and recurring engagements — and continuously identify automation opportunities to reduce manual dependency.
Key Responsibilities
Operational Ownership
Own CDI throughput, quality, and TAT adherence across standard and custom workflows, if applicable.
Manage intake queues, balanced workload allocation, and capacity planning across DAs and SDAs based on complexity and priority.
Ensure timely delivery of CDI projects, from new customer onboarding to recurring custom workflows
Run structured operational cadences; proactively manage risks and escalations.
Data Quality & Process Governance
Define and enforce QA standards across all utility data processing workflows.
Build SOPs, exception-handling frameworks, and decision trees for complex and ambiguous scenarios.
Ensure all manual interventions are traceable, auditable, and consistent across team members.
Drive root-cause analysis and partner with R&D and/or RevOps on systemic fixes.
Team Leadership & Development
Lead hiring, onboarding, coaching, performance management, and capability building for DAs and SDAs.
Build team capability to independently handle complex and non-standard customer requirements.
Establish structured skill progression paths (DA → SDA → Lead) to support long-term team stability and retention.
Conduct structured 1:1s and performance reviews aligned to organizational cycles.
Cross-Functional Collaboration
Act as the single point of ownership for CDI delivery across India and US stakeholders.
Partner with India/US counterparts and different stakeholders on customer escalations, onboarding handoffs, and edge-case triage.
Translate operational complexity into structured feedback for Product and Engineering to reduce manual dependency over time.
Maintain written-first communication across Slack, Jira, and Confluence.
Automation & Scale
Identify repetitive manual workflows suitable for automation or standardization.
Build lightweight automations within the team (Python, SQL, scripting) for small-volume work that doesn't warrant an Engineering build.
Collaborate with Engineering/Product to prioritize larger automation initiatives based on operational impact and customer value.
Reporting & Metrics
Own operational dashboards covering throughput, TAT, error rates, rework %, and exception trends.
Provide weekly and monthly performance updates to leadership.
Forecast capacity needs against customer demand and complexity mix.
Required Experience & Skills
Experience
5+ years in data operations, solutioning, data integration, or data quality roles, including 2+ years leading a team of 5 or more.
Experience in SaaS, data platforms, or operations-heavy environments with direct customer impact.
Demonstrated exposure to offshore–onshore collaboration with US stakeholders.
Technical & Domain Skills
Strong SQL for analysis, validation, and debugging.
Working Python — able to write scripts that automate repetitive work, parse files, and transform data. Engineering-grade depth not required.
Advanced Excel/Google Sheets for operational analysis.
Experience with Jira, Confluence, and structured operational workflows.
Understanding of document-heavy workflows (PDF/OCR extraction, parsing, structured transformation).
Exposure to utility, energy, billing, or similar unstructured data domains is highly desirable.
Operational & Leadership Strengths
Proven ownership of SLAs across complex, variable workflows.
Strong systems thinking — able to convert operational chaos into structured, repeatable processes.
Excellent written communication for cross-time-zone execution.
Calm, structured decision-making under escalation.
Nice to Have
Experience in sustainability, ESG, or clean energy domains.
Hands-on integration experience with platforms such as Envizi, ESPM, NZC, etc.
Familiarity with utility billing constructs (statement data, tariffs, demand charges, interval data).
Experience scaling operations teams from early-stage to mid-size structures.
Benefits:
Competitive compensation based on market standards.
We are working on a hybrid model with remote first policy
Apart from Fixed Base Salary potential candidates are eligible for following benefits
Flexible Leave Policy
Office is in the heart of the city in case you need to step in for any purpose.
Medical Insurance (1+5 Family Members)
We provide comprehensive coverage including accident policy and life Insurance.
Annual performance cycle
Quarterly team engagement activities and rewards & recognitions
L&D programs to foster professional growth
A supportive culture that values diversity, empathy, teamwork, trust, and efficiency
Eliminating carbon footprints, eliminating carbon copies.
Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in the United States.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Thank you
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Strategic Project Lead
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About Turing
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Turing accelerates frontier research with high-quality data, specialized talent, and training pipelines that advance thinking, reasoning, coding, multimodality, and STEM. For enterprises, Turing builds proprietary intelligence systems that integrate AI into mission-critical workflows, unlock transformative outcomes, and drive lasting competitive advantage.
Recognized by Forbes, The Information, and Fast Company among the world’s top innovators, Turing’s leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, McKinsey, Bain, Stanford, Caltech, and MIT. Learn more at www.turing.com
Strategic Project Lead / Delivery Manager
Data Annotation & AI Delivery
8+ Years of Experience
Position Overview
We are looking for a seasoned Delivery Manager (8+ years of experience) to lead large-scale data annotation and curation projects in support of cutting-edge LLM and multimodal AI research. You will oversee end-to-end delivery for projects with 100+ team members, ensure world-class data quality, and drive process and tooling innovation in collaboration with AI researchers and cross-functional teams.
This role is ideal for someone who combines deep technical expertise, proven leadership in managing large teams, and a passion for advancing AI/ML innovation. Given that our key customers operate in the data analytics, data engineering, and Business Intelligence (BI) space, the ideal candidate will bring hands-on leadership experience with platforms such as Databricks and Snowflake, enabling them to deeply understand customer domains, speak their language, and deliver annotation outcomes that are contextually relevant and technically sound.
Primary Responsibilities
- Team Leadership & Development
- Lead, mentor, and grow large-scale teams of annotators and trainers.
- Drive performance management, career development, and targeted training.
- Foster a culture of excellence, ownership, and continuous learning.
- Design and implement motivation strategies (including gamification) to boost engagement and reward top performers.
- Project Management & Coordination
- Define and manage project scope, objectives, timelines, and quality metrics.
- Align with cross-functional stakeholders on goals and deliverables.
- Proactively identify and resolve delivery risks, blockers, and dependencies.
- Provide clear and consistent reporting on progress, challenges, and solutions.
- Data Quality & Integrity
- Own quality control and data integrity across the annotation lifecycle.
- Analyze datasets to identify trends, anomalies, and insights for improvement.
- Implement best practices for annotation, evaluation, and data curation.
- Share learnings and continuously improve quality processes.
- Technical Collaboration & Innovation
- Partner with engineering and research teams to optimize internal tooling.
- Stay ahead of emerging trends in AI, ML, and multimodal processing.
- Champion innovations that reduce task completion times and improve efficiency.
- Maintain clear and scalable documentation for processes and training.
- Customer & Domain Engagement
- Serve as a domain-knowledgeable point of contact for customers operating in data engineering, analytics, and BI environments.
- Leverage hands-on experience with platforms like Databricks and Snowflake to understand customer data workflows, terminology, and quality expectations.
- Translate customer-specific data engineering and BI contexts into clear, actionable annotation guidelines and quality benchmarks for delivery teams.
- Collaborate with customers to define annotation taxonomies and evaluation criteria that align with their data pipeline and analytics use cases.
Required Skills & Qualifications
- 10+ years of experience in engineering, program management, or delivery of large-scale projects.
- Proven ability to lead and scale large teams (100+ members) with measurable impact.
- Strong technical grounding in AI/ML, data annotation, and multimodal systems.
- Hands-on leadership experience in data analytics, data engineering, or BI domains, with working knowledge of platforms such as Databricks and/or Snowflake (architecture, pipelines, data modeling, and production workflows).
- Familiarity with the modern data stack including ETL/ELT pipelines, data warehouses, data lakes, and BI tools (Power BI, Tableau, Looker, or similar).
- Ability to translate complex data engineering and analytics concepts into annotation frameworks, quality standards, and training materials.
- Proficiency in Python (preferred) or Swift for data analysis and automation.
- Strong mathematical and analytical skills for data-driven problem solving.
- Experience in data curation, annotation pipelines, and quality control.
- Excellent communication and stakeholder management skills.
- Track record of driving high-quality outputs under tight deadlines.
Preferred Skills & Qualifications
- Advanced degree in Computer Science, Data Science, AI, or related fields.
- Experience applying gamification to workforce engagement.
- Familiarity with modern project management tools & methodologies.
- Exposure to state-of-the-art multimodal AI technologies.
- Prior experience managing annotation or data labeling projects for customers in the data engineering, analytics, or BI space.
- Familiarity with SQL at an advanced level and data orchestration tools such as Apache Airflow, dbt, or Prefect.
- Certifications in Databricks (e.g., Data Engineer Associate) or Snowflake (e.g., SnowPro Core) are a plus.
Values
- We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
- We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection
- We are Al forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
- Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
- Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
- Competitive compensation
- Flexible working hours
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review Turing's GDPR notice here.
Ready to apply?
Apply to TuringToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Be a part of building our Global People Shared Services team (PeopleHub). We’re looking for someone interested in learning about People Operations and Human Resources, with a passion for customer experience. Reporting to the People Hub ( shared services) Manager, in India, you’ll provide foundational support for employee requests, HR systems, and critical people processes. This is a great opportunity for someone with a willingness to learn, build operational muscle, and contribute to creating an exceptional experience for Toast employees across the globe.
You’ll work alongside a collaborative team and gain hands-on experience with key people systems and processes. You’ll also have the opportunity to assist with process improvements and contribute to documentation efforts that help us scale smarter.
Work Mode: Hybrid (2 days in office per week)
Work Hours: 9am - 6pm IST (need to support 2pm-11pm if required based on the business needs and should be open to work on Public holidays as well)
A day in the life (Responsibilities)
- Support accurate data entry in our HR systems (like Workday and Greenhouse)
- Workday experience is mandate
- Help maintain clean and consistent employee records through regular checks and updates
- Assist with employee lifecycle activities like onboarding, offboarding, and internal changes
- Monitor and manage employee inquiries via our ticketing system, ensuring timely resolution or escalation when needed
- Partner with teams like Benefits to help answer employee questions and support program execution
- Keep internal documentation up to date to ensure clarity and continuity
- Assist with ad hoc projects that improve how we operate or deliver new programs
- Work in a data-sensitive environment, always ensuring data privacy and maintaining confidentiality to support full compliance with company policies.
What you'll need to thrive (Requirements)
- Bachelor’s degree in a relevant field,
- 4+ years of relevant experience in Shared service HR operations
- A desire to learn and grow in HR or People Operations
- Strong attention to detail, commitment to accuracy
- Proficiency in fundamental computer operations and using Google Workspace
- Ability to clearly and consistently communicate with employees
- Great time management and organizational skills
- A positive attitude and a team-first mindset
- Comfortable following processes and asking questions when you’re unsure
- Understanding of employment laws, regulations, and best practices related to recruitment and candidate management
Nice to Have
- Experience in HR Shared Service, customer service or administrative support
- Awareness of tools like Workday, Greenhouse, ServiceNow, or ticketing systems
- Interest in learning more about benefits, onboarding, or HR systems
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-HYBRID
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Apply to Toast
Senior Software Development Manager
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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
At Appian, we’re passionate about technology—we love making it, and we love using it. Joining Appian Engineering offers you the opportunity to learn in an environment that prizes cross-functional collaboration and is deeply committed to your professional growth. We aim to revolutionize the way people work by building a platform so intuitive that our customers can truly thrive. In the Manager of Software Development role, you will provide technical leadership for a specific product area while directly driving the professional development of the engineers on your team.
Key Responsibilities:
The ideal candidate will manage development teams, oversee architecture decisions, and ensure scalable, high-quality delivery aligned with business objectives.
This leader is expected to guide software engineers through solving ambiguous and complex problems. They will champion an AI-first approach and bring deep experience in migrating and modernizing legacy applications using cloud-native, modular architectures and emerging technologies.
We are looking for someone with an established background in delivering highly scalable systems and a strong operational track record while working across multiple teams. This role provides the autonomy and ownership needed to innovate and solve the industry's most difficult problems.
Leadership & Team Management
- Passion for mentoring and developing engineering talent:
- Lead and mentor a team of developers, architects, and analysts.
- Set very high standards for the team and in hiring talent.
- Manage end-to-end project delivery.
- Establish development standards, governance, and best practices.
- Demonstrated ability to lead and drive cross-functional teams.
- Collaborate with stakeholders, product owners, and cross-functional teams.
- Drive organizational goals and engineering strategic initiatives.
Delivery & Project Management
- Drive Agile development processes and sprint planning.
- Ensure high-quality code through reviews and adherence to development standards.
- Manage timelines, risks, dependencies, and delivery milestones.
- Ensure projects meet performance, scalability, and security requirements.
- Coordinate with QA teams for testing strategies and release management.
Required Qualifications
Education:
- A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field is required. A strong academic record from a premier engineering or business institution is preferred
- Knowledge of Appian is desirable.
Experience:
- 15+ years of experience in software engineering.
- Proven track record in building and scaling distributed systems, preferably in cloud-native environments and modernization of platforms.
- AI/ML adoption.
- Proven experience leading development teams.
- Strong knowledge of enterprise application architecture.
- Leading engineering teams and managers.
Technical Skills:
- Deep Understanding software engineering, Algorithms and Data Structures
- Experience in AI Adoptability and usage and ML is highly desirable
- Proficiency in any programming Language (Java, C++, Python, other programming languages)
- Working knowledge of container technologies, orchestration frameworks (e.g., Kubernetes), and workflow automation.
- Familiarity with GPU computing and hybrid CPU/GPU architectures.
- Strong grasp of software development best practices, CI/CD, and DevOps principles.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationAbout Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
-
Business Insider named us an “enterprise startup to bet your career on”
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Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
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Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
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Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an experienced Senior Forward Deployed Engineer to join our AI Solutions team. In this role, you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.
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Architect and implement agent-based AI solutions using the Workato Agentic AI platform.
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Designing intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform.
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Design and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs).
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Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows.
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Act as a technical solutions expert with a strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.
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Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.
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Continuously monitor and improve AI system performance, ensuring efficiency and reliability.
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Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.
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Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.
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Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.
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Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.
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Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.
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Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.
Requirements
Please note: In this role, you will be supporting the US business hours from 6:30 PM to 3:30 AM IST!
Qualifications / Experience / Technical Skills
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BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
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A total of 8+ years of relevant experience in design, development, and implementation, with at least 3 years of experience with the Workato platform, is a must.
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Proven experience in AI engineering, with a focus on agent-based systems.
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Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.
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Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.
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5+ years of experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.
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Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.
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2-3 years of coding experience (Java/Python/Ruby).
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Technical background or a solid understanding of technology and industry trends, especially in the app integration space.
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Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.
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Working knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.
Soft Skills / Personal Characteristics
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Strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact.
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Strong critical thinking, analytical skills with an entrepreneurial and proactive mindset.
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Ability to effectively prioritize tasks and manage time, even under high-pressure situations.
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Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.
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Fast learner who can independently conduct extensive research and synthesize ideas, information and options quickly.
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Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.
Please respond to the Job Application Questions below with thorough and honest answers - concise yet detailed responses will distinguish you in our selection process.
All submissions are personally reviewed by the Hiring Team, not evaluated by AI.
Ready to apply?
Apply to Workato
About Tekion:
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
Job Description
At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!
Key Responsibilities
- Ensure OEM programs meet or exceed goals in customer satisfaction, compliance, quality, and team performance.
- Implement and manage changes or interventions to ensure successful achievement of project goals.
- Act as a key liaison between Tekion, OEMs, and internal teams to facilitate effective communication.
- Identify opportunities to enhance Tekion solutions using feedback and inputs from OEM partners.
- Produce accurate and timely reports on program status throughout its lifecycle.
- Analyze and proactively manage program risks.
- Support product-related activities across OEM programs, integrations, and design improvements.
- Build, engage, and maintain strong relationships with key stakeholders at OEM and vendor partner levels.
- Define scope, timeline, and stakeholder involvement for OEM and vendor integrations.
- Develop integration timelines in alignment with OEM, product, and engineering teams to meet delivery commitments.
- Drive integrations end-to-end, identifying the fastest path to success and proactively removing blockers.
- Present and demonstrate Tekion products and services to OEMs and vendor partners.
- Collaborate with Product and Engineering teams to define and deliver vendor integration requirements.
- Train field teams on integration usage and testing processes.
- Become a subject matter expert on DMS integrations for both OEM and vendor partner systems.
- Represent Tekion at conferences and trade shows, as required.
- Work closely with OEMs, dealers, and partners to define use cases, integration requirements, business cases, and user experiences.
- Oversee and own the complete integration lifecycle from initiation to successful delivery.
- Maintain clear and trusted communication with commercial, product, and engineering teams.
- Communicate effectively with customer executives (CIOs/CTOs) and other key stakeholders.
- Define and manage delivery milestones, timelines, and success criteria for customer implementations.
- Draft resource allocation plans and Statements of Work (SOW) aligned with customer and business objectives.
- Clearly communicate the business value and impact of deliverables to customers and internal teams.
- Monitor, assess, and mitigate delivery risks, adapting plans as needed to ensure successful outcomes.
- Maintain structured and transparent reporting on project progress, risks, and next steps, tailored for customer communication.
Skills and Experience
- 7+ years project/program management experience
- Define product requirements, prioritization and drive ongoing collaboration with our world-class product and engineering teams
- Sales mindedness and/or experience considered plus.
- High level of interpersonal communication skills including.
- Responsible, organized, creative, and excellent attention to detail.
- Must be proficient in Software Products such as - Word, Excel, SharePoint, Confluence and PowerPoint
- Strong business ethic
- High energy, self-starter with the ability to exceed in team and independent environments.
Preferred Skills
- Experience working in the automotive retail industry
- Experience working at or with OEMs
- Experience with Dealer Management Systems (DMS)
- Experience with Product Management / Integrations
Perks and Benefits
- Competitive compensation and generous stock options
- 100% employer-paid top-of-the-line medical, dental and vision coverage
- Great benefits including unlimited PTO, parental leave and free snacks and beverages
- The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and
- successful companies
- Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
- Work on the latest and coolest technologies – everything is home-grown and built ground-up
- A dynamic work environment with a strong sense of community and collaboration
- The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
- Exciting opportunities for career growth and development
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
Ready to apply?
Apply to Tekion
About Tekion:
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
Job Description
We are looking for a Software Engineer II to join one of our Scrum teams building AI-native, event-driven services for automotive retail intelligence. This is a core contributor role for engineers with 2–4 years of experience who are ready to take end-to-end ownership of features, grow their distributed systems skills, and work in a high velocity environment that demands code quality, hexagonal architecture discipline, and genuine curiosity about AI-native engineering.
Key Responsibilities
- Develop and maintain Java (Spring Boot 3.x) backend services — implementing domain logic, REST APIs, Kafka event consumers/producers, and MongoDB/PostgreSQL persistence adapters following hexagonal architecture patterns.
- Build features across the full backend slice: domain model, port interface, adapter implementation, unit tests, and integration tests.
- Write integration tests using Testcontainers for MongoDB, PostgreSQL, Kafka, and Elasticsearch adapters — ensuring each adapter is tested independently from the domain core.
- Participate in design discussions, architecture reviews, and code reviews — actively learning from Staff and Senior engineers.
- Investigate and resolve bugs, performance issues, and Kafka consumer lag across services.
- Write clean, well-documented, testable code with consistent application of hexagonal design principles.
- Contribute to golden dataset test scenario design under the guidance of the Product Manager and SDET.
- Operate with ownership and curiosity in a fast-paced, startup environment.
Skills and Experience
- 2–4 years of backend engineering experience; Bachelor's or Master's degree in Computer Science or a related field.
- Solid Java fundamentals: object-oriented design, Spring Boot, REST API implementation, and unit testing (JUnit 5).
- Working knowledge of at least one of: MongoDB, PostgreSQL, or Kafka — with willingness to develop depth across all three.
- Understanding of hexagonal architecture concepts (ports & adapters) — ability to implement adapters under the guidance of senior engineers.
- Familiarity with cloud environments (AWS), containerization (Docker), and CI/CD pipelines.
- Strong problem-solving skills, attention to code quality, and ability to receive and apply feedback quickly.
- Collaborative mindset and clear communication — comfortable asking questions and flagging blockers early.
Preferred Skills
- Exposure to Kafka producers and consumers in a production or learning context.
- Familiarity with Elasticsearch for search and analytics use cases.
- Curiosity about AI/ML systems — awareness of what scoring models, embeddings, and LLMs do at a systems level.
- Exposure to Redis or Aerospike for caching patterns.
Perks and Benefits
- Competitive compensation and generous stock options.
- Medical insurance coverage.
- Work with some of the brightest minds from Silicon Valley's most dominant and successful companies.
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
Ready to apply?
Apply to Tekion
Manager - Application Support
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About Us (Ensono)
Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.
We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.
Role Summary
The Application Management Support (AMS) Manager is responsible for ensuring the reliability, stability, and performance of enterprise applications through effective ITIL‑based service management and modern SRE (Site Reliability Engineering) practices. This role leads the application support function by managing incidents, problems, changes, and service requests while also driving automation, observability, and continuous improvement. The AMS Manager collaborates closely with cross‑functional teams, including Development, Infrastructure, and SRE, to enhance application performance, reduce operational toil, and improve service availability. By leveraging ITIL frameworks for governance and SRE principles for engineering excellence, the AMS Manager ensures predictable service delivery, proactive issue resolution, and high levels of user satisfaction.
Key Responsibilities
Team Management:
- Lead, mentor, and develop a team of application support specialists.
- Assign tasks and responsibilities, ensuring efficient workload distribution.
- Conduct regular performance evaluations and provide feedback to team members.
- Encourage adoption of modern operational practices, including SRE-aligned approaches such as automation, proactive monitoring, and continuous improvement.
Support Operations:
- Oversee the day-to-day operations of the application support team.
- Ensure timely and effective resolution of incidents and service requests.
- Develop and implement support processes and best practices to improve service delivery.
- Apply foundational SRE concepts such as reducing manual effort (toil) and improving service reliability through better monitoring and operational discipline.
- Ensure adherence to ITIL practices to maintain consistent and structured service operations.
Incident and Problem Management:
- Monitor and manage the incident lifecycle, ensuring adherence to SLAs.
- Analyze incident trends and identify root causes of recurring issues.
- Collaborate with development and infrastructure teams to implement permanent solutions.
- Conduct structured Root Cause Analysis and ensure follow‑through on preventive and corrective actions.
- Utilize basic SRE metrics (like error patterns or service health indicators) where relevant to improve reliability.
Stakeholder Collaboration:
- Work closely with business units to understand their application needs and priorities.
- Liaise with vendors and third‑party service providers to ensure optimal application performance.
- Communicate effectively with stakeholders regarding application issues and updates.
- Collaborate with engineering, DevOps, or SRE teams during releases, upgrades, and planned enhancements to ensure smooth and reliable deployments.
Continuous Improvement:
- Identify opportunities for process improvements and automation within the support function.
- Lead initiatives to enhance application performance, reliability, and user experience.
- Stay updated on industry trends and emerging technologies to drive innovation.
- Apply relevant SRE concepts — such as proactive monitoring, stability improvements, and automation — to strengthen overall service quality.
Reporting and Documentation:
- Generate and present regular reports on support activities, performance metrics, and improvement initiatives.
- Ensure the maintenance of comprehensive support documentation and knowledge base articles.
- Track operational performance, including SLAs and relevant reliability indicators, to support continuous service improvements.
Education:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- A Master’s degree or relevant certifications (ITIL, Cloud, SRE Foundation) is a plus.
Experience:
- 10+ years of overall experience in IT, with strong exposure to application support, IT operations, or production systems.
- Proven experience in an Application Support, Application Management, or IT service management role.
- Minimum 3–4 years of experience leading and managing a technical/application support team, including performance management and team development.
- 5+ years of hands-on experience in application support or a related domain, with strong troubleshooting and analytical skills.
- Experience working with ITIL processes such as Incident, Problem, Change, and Service Request Management.
- Understanding or practical exposure to SRE concepts like proactive monitoring, automation, reducing operational toil, and improving reliability.
- Experience collaborating with cross-functional teams (Development, Infrastructure, DevOps/SRE, vendors) to ensure application stability and performance.
- Exposure to environments require high availability, performance tuning, and continuous operational improvement.
Skills:
- Strong leadership and team management skills, with the ability to guide and develop high-performing support teams.
- Excellent problem‑solving, analytical, and decision-making abilities.
- Effective communication and interpersonal skills for managing stakeholders, users, and cross‑functional teams.
- Ability to manage multiple priorities, handle pressure, and operate effectively in business‑critical situations.
- Strong customer‑centric mindset and commitment to service excellence.
- Understanding of modern operational practices, including basic SRE concepts such as proactive monitoring and automation (advantageous).
Technical Skills:
- In-depth knowledge of enterprise software applications, application architectures, and IT infrastructure components.
- Strong understanding of ITIL processes and best practices across Incident, Problem, Change, and Service Request Management.
- Experience with application monitoring tools, log analysis, and performance management platforms.
- Proficiency in using support tools and ticketing systems (e.g., ServiceNow, Jira, Remedy).
- Ability to collaborate with development, infrastructure, and DevOps/SRE teams to improve application reliability and stability.
- Prior experience as an Application Support Manager or in a similar leadership role.
- Familiarity with automation opportunities within support operations is a plus.
Working Conditions:
- May require on-call support or work outside regular business hours for high‑priority incidents, releases, or maintenance activities.
- Ability to work in a dynamic, fast‑paced, and high‑availability environment.
- Hybrid working model, depending on organizational requirements.
"We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request."
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Senior Software Engineer
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ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.
As a Senior Software Engineer specialising in SAP S/4HANA ABAP/FIORI/AI, you will be a key member of the SAP technical team responsible for designing, developing, and implementing SAP solutions to support business operations. Your primary focus will be on SAP AI developments, UI/UX development using SAP Fiori/UI5, as well as backend ABAP development for custom solutions and enhancements. You will work closely with functional teams to translate business requirements into technical specifications and ensure seamless integration across SAP modules. Additionally, you will be responsible for maintaining best practices, optimizing performance, and driving innovation through new SAP technologies. You should also have knowledge of emerging AI technologies such as SAP Joule, Robotic Process Automation (RPA) with AI, AI-powered chatbots and virtual assistants etc. Additionally, you should be familiar with other programming languages like Python or Java and be prepared to conduct Proof of Concepts (POCs) to explore innovative solutions.
What You'll do:
- Build and deliver solutions for integration of AI capabilities for ABAP to accelerate Custom Code Management.
- Design, develop, and implement SAP Fiori/UI5 applications and ABAP backend solutions to meet business requirements.
- Build AI solutions using SAP Joule, MicroApps, agentic AI development
- Collaborate with functional and technical teams to define, develop, and enhance SAP UX and backend solutions.
- Develop and optimize CDS Views, OData Services, and AMDP-based data models for performance efficiency.
- Customize and configure SAP Fiori Launchpad, design intuitive UI/UX interfaces, and ensure responsive applications.
- Develop and maintain SAP workflows, enhancements, and reports using ABAP and RAP.
- Conduct code reviews, performance tuning, and implement best practices in SAP development.
- Provide technical guidance, mentor junior developers, and participate in design workshops.
- Stay updated with SAP’s latest technologies, including SAP BTP, AI/ML integration, and automation tools.
- Troubleshoot and resolve production issues, ensuring smooth system performance and user experience.
- Conduct Proof of Concepts (POCs) to evaluate new technologies and solutions for business applications.
- Build automation scripts using different automation tools like Playwright.
What you bring:
- Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field.
- Minimum 10+ years of professional experience in SAP ABAP development, including at least 5+ years in SAP S/4HANA.
- Minimum 4+ years of experience in SAP Fiori/UI5 development for SAP S/4HANA.
- Minimum 2+ years of working experience as software developer in AI focused cloud application development.
- Good Experience in REST/oData API creation and consumption is beneficial
- Strong expertise in OData services, SAP Gateway, and SAP Business Application Studio.
- Experience in integration with SAP modules such as FI, BRIM, RAR
- Expertise in SAP BTP, cloud-based development, and integration capabilities.
- Familiarity with agent frameworks (ReAct) and CI/CD tools (JIRA, Git, Jenkins).
- Proficiency in Python and experience with AI frameworks.
- Proven track record in building, fine-tuning, and deploying Large Language Models, LangChain, LangGraph, and related GenAI technologies.
- Exposure to Solution Manager, Change Management (CHARM)/CALM, and Focused Build is a plus.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work in an Agile environment and collaborate with global teams.
- Certification in SAP S/4HANA, SAP Fiori/UI5 development, or SAP BTP is an added advantage.
Mandatory Skills:
- SAP ABAP Development:
- Strong experience in ABAP development, including Object-Oriented ABAP (OOABAP), BADI, BAPI, ALV, IDOCs, and Enhancements.
- Expertise in developing CDS Views, AMDP, and using RAP for Fiori applications.
- SAP FIORI/UI5 Development:
- Strong hands-on experience with SAP UI5, JavaScript, CSS, HTML5, and jQuery.
- Experience in SAP Business Application Studio and Web IDE.
- Proficiency in Fiori Design patterns, UX principles, and Theme Designer.
- Expertise in Fiori Launchpad configuration and customization.
- SAP Gateway and OData Services:
- Strong knowledge of SAP OData framework and troubleshooting SAP custom/standard OData services.
- Experience in CDS-based OData services and annotations.
- Deep understanding of MVC architecture.
- Integration and Performance Optimization:
- Experience with RESTful APIs, SOAP, and SAP integration technologies.
- Strong expertise in SAP BTP, Joule, CAP, and Mobile Development Kit (MDK).
- Experience in performance tuning of UI5 applications and backend queries.
- Additional Skills:
- Knowledge of Python, Java, and AI technologies(Joule, MicroApps, Agentic AI) for SAP-related innovations.
- Expertise in SAP BTP for cloud-based solutions, integration, and extensibility.
- Experience in conducting Proof of Concepts (POCs) to explore and validate new technological solutions.
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About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
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Product Manager, Customer Experience
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At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
Industry Context: AI-driven supply chain innovations reduce logistics costs by 15%+, inventory by 35%+, and improve service efficiency by 65%+. Companies prioritize AI-enabled automation as the key enabler for customer experience, sustainability, and resilience.
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.
FourKites is looking for a driven and customer-obsessed Product Manager to join the Visibility Group to lead the Customer Experience (CX) team. In this role, you will be responsible for understanding how customers adopt and use our visibility products and translating those insights into targeted product improvements that drive measurable adoption outcomes.
You will work hands-on with usage data, engage directly with customers and internal teams, and collaborate closely with engineering, design, and customer success to build a product experience that customers love.
This role requires significant overlap with US Central Time hours to effectively partner with North American customers and the broader FourKites team.
What you'll be doing
- Customer Adoption & Product Experience
- Own the adoption metrics for the Visibility Group's product portfolio — define, track, and analyze feature usage, engagement, and retention KPIs.
- Identify adoption gaps and friction points through direct customer engagement, usage data analysis, and feedback loops with Customer Success and Sales teams.
- Develop and execute a product adoption roadmap with prioritized enhancements that drive measurable improvement in customer engagement and stickiness.
- Data Analysis & Insights
- Work hands-on with product usage data and analytics platforms to generate actionable insights on customer behavior and feature utilization.
- Build and maintain dashboards and reports to monitor adoption trends across customer segments, geographies, and product areas.
- Partner with Data Science and Engineering teams to improve data instrumentation, event tracking, and reporting capabilities.
- Translate quantitative data findings into clear product hypotheses and prioritized backlog items.
- Customer Engagement & Discovery
- Actively engage with customers across various touchpoints — onboarding calls, QBRs, support escalations, and product feedback sessions — to develop a deep understanding of their workflows and unmet needs.
- Collaborate with Customer Success Managers to build structured feedback channels that surface systemic product gaps.
- Champion the voice of the customer in internal product planning discussions and roadmap prioritization.
- Product Development
- Translate customer insights and usage data into detailed product requirements, user stories, and acceptance criteria for engineering teams.
- Partner closely with engineering and design through the full development lifecycle — from discovery and scoping through delivery and post-launch monitoring.
- Manage and prioritize the CX product backlog, balancing short-term adoption levers with longer-term platform enhancements.
- Cross-Functional Collaboration
- Work with Product Marketing and Enablement teams to develop onboarding materials, feature announcements, and adoption playbooks.
• Collaborate with Presales and Solutions teams during deal cycles to gather market requirements and inform the product roadmap.
Who you are
- 4+ years of product management experience in B2B SaaS, with demonstrated focus on customer adoption, product-led growth, or customer experience.
- Proven ability to work hands-on with data — comfortable querying databases (SQL), working with analytics tools, and building data-driven narratives.
- Strong customer engagement skills — experience conducting customer interviews, discovery sessions, and translating qualitative feedback into product requirements.
- Experience working cross-functionally with engineering, design, and customer success teams in an agile environment.
- Excellent communication skills with ability to work effectively with US-based teams and customers during CST business hours (significant schedule overlap required).
- Demonstrated ability to leverage AI tools (e.g., Claude, ChatGPT) to accelerate product workflows — including synthesizing customer feedback, drafting requirements, and generating data insights at speed
Preferred
- Domain experience in supply chain, logistics, or transportation technology.
- Prior exposure to enterprise SaaS onboarding, customer health scoring, or NPS-driven product improvement programs.
Note: Role would require to work in Night Shift
Who we are:
FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.
FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.
Benefits:
- Medical benefits start on first day of employment
- 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days
- Home Office set ups and Technology reimbursement
- Lifestyle & Family benefits
- Mental Wellness support and guidance
- Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)
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Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
Role Overview
We are seeking a Staff Technical Program Manager to own the cross-team delivery machinery for a 20-person AI native engineering organization. This is not a project coordination role — it is a technical program ownership role. You will maintain the master delivery plan across two Scrum teams and shared resources, track and resolve
cross-team dependencies (platform teams, ARC backend, OEM integrations), manage risk before it becomes a miss, and create the delivery transparency that allows Engineering, Product, and Executive leadership to make fast, informed decisions. The best TPMs are invisible when things go well and indispensable when they don't.
Key Responsibilities
• Own the master delivery plan: maintain the integrated roadmap across both Scrum teams, shared resources (Architect, ML, SDET), and external platform dependencies — with milestone-level clarity at all times.
• Track and resolve cross-team dependencies: Agentic Engine, Core Platform (Temporal, MCP Gateway, Component Framework), ARC backend (Kafka event contracts, API dependencies), Design (component specs), and external vendors (email/SMS providers).
• Run the delivery rhythm: sprint review calendar, cross-team sync cadence, dependency review meetings, and risk escalation forums — keeping the Director and VP Engineering informed without burying them in status updates.
• Identify, quantify, and manage delivery risks: surface blockers early, drive resolution with urgency, and maintain a live risk register with mitigation owners and timelines.
• Own cross-team technical communication: translate engineering status into language that Product, Business, and Executive stakeholders can act on — and translate business urgency back into engineering trade-off decisions.
• Drive the release process: define release criteria, coordinate go/no-go decisions with Engineering, QA (Staff SDET), and Product, and manage production deployments across services.
• Manage the dependency interface to the T1 Agentic Engine team: track which Intent, Skill, Policy, and MCP tool registrations are ready, which are blocked, and what the critical path impact is.
• Continuously improve the delivery system: identify bottlenecks in the engineering process, drive retrospectives, and implement changes that sustainably increase throughput and quality.
Skills & Qualifications
• 12+ years of technical program management experience, with at least 3 years at Staff level managing multi team programs at SaaS or platform companies.
• Strong technical depth: able to read architecture diagrams, understand Kafka dependency graphs, evaluate API contract blockers, and participate credibly in engineering design discussions.
• Proven experience managing complex, multi-team delivery programs with many external dependencies — including platform dependencies outside your direct control.
• Expert facilitation of engineering delivery rituals: sprint planning, dependency reviews, release gates, post mortems, and architecture syncs.
• Deep understanding of AI-native product delivery: what makes AI system delivery different from traditional software (eval requirements, model versioning, non-deterministic outputs, golden dataset dependencies).
• Excellent written communication: can produce a crisp, executive-readable status update that tells the truth clearly and drives decisions.
• Strong stakeholder management across Engineering, Product, Design, and Executive levels — comfortable managing up, across, and down.
Good to Have
• Experience managing delivery programs that involve both Java microservices and Python AI/ML engineering teams simultaneously.
• Familiarity with agentic AI platform concepts: intent registries, MCP tools, skill/policy authoring, and eval frameworks — enough to track technical dependency status accurately.
• Background in automotive retail technology or dealer management systems.
• Prior experience working in a US-India distributed engineering organization.
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
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WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
Why we're hiring:
WPP Media is embarking on a transformative data journey through Databridge—our internal comprehensive data strategy and framework designed to unify our fragmented global data landscape. We are moving from isolated, market-specific implementations to a standardized, scalable, cloud-agnostic, and AI-ready data platform built on a modern tech stack: dbt, Databricks, Python (dlthub), and GitHub Actions.
As Data Operations Lead, you will establish and head our new Data Integration & Operations team in Chennai. This is a build-and-run role: you'll define how the team operates while leading day-to-day delivery of operational excellence across global data products.
You will be the custodian of production—owning the operational layer including CI/CD automation, deployment pipelines, monitoring, data quality enforcement, incident management, and support. This role requires deep technical knowledge of Databricks and modern data platforms, alongside the ability to lead, mentor, and scale a growing team.
What you'll be doing:
Technical Ownership & Execution
- Lead the team responsible for data integration, orchestration, and platform operations across Azure and GCP environments
- Build and maintain automated CI/CD pipelines using GitHub Actions and Databricks Asset Bundles for data workflows
- Design platform-wide monitoring, logging, and alerting covering pipeline execution, data quality, SLA compliance, and cost
- Manage production deployments and own centralized job orchestration via Databricks Jobs/Workflows (scheduling, dependencies, retries, notifications)
- Implement comprehensive data quality testing and validation using dbt's testing framework and custom checks
Operational Standardization
- Create and roll out standard operating procedures, runbooks, onboarding guides, and automation patterns
- Establish reusable deployment frameworks and project templates for consistent implementation across markets
- Build and maintain the Central Data Solution Repository with reusable assets (dlthub pipelines, dbt models, tests, macros)
- Define repeatable deployment patterns ensuring standards and best practices are followed globally
Platform Support & Governance
- Set up and manage SLAs, incident workflows, and escalation models
- Proactively identify and resolve operational risks in cloud-based data platforms
- Partner with DevOps to leverage Databricks Unity Catalog for governance, access control, and lineage
- Enforce data quality standards and governance policies embedded within pipeline code
Team Leadership
- Lead and mentor the Data Integration & Operations team in Chennai
- Shape the team's operating model, priorities, and capabilities
- Act as subject matter expert and escalation point for technical operations
- Facilitate regular retrospectives to drive continuous improvement and optimize processes
- Collaborate with Data Engineering, DevOps, and Product teams globally
What you'll need:
Experience
- 7+ years in data operations, platform engineering, or data engineering with hands-on production experience
- 3+ years in technical leadership or team lead capacity, with proven ability to build and scale teams
- Demonstrated experience establishing DataOps practices and operational frameworks from the ground up
Technical Expertise
- Deep, hands-on experience with Databricks platform, specifically:
- Databricks SQL Warehouses, Unity Catalog, Jobs/Workflows
- Databricks Asset Bundles for Infrastructure as Code
- Delta Lake performance optimization
- Strong proficiency with dbt (Core): project structure, macros, tests, documentation, CI/CD integration, production troubleshooting
- Expert-level cloud platform knowledge (Azure and/or GCP):
- Object storage (ADLS/GCS), secret management (Key Vault/Secret Manager)
- Infrastructure as Code (Terraform)
- CI/CD mastery with GitHub Actions: workflow design, secrets management, automated testing and deployment
- Proficient in Python for automation and scripting (experience with dlthub is a major plus)
- Strong SQL skills for data validation, quality testing, and troubleshooting
Operational & Leadership Skills
- Proven ability to design operational frameworks: monitoring, alerting, incident management, SLA tracking
- Experience managing production data platforms with high uptime requirements
- Excellent communication skills with ability to articulate technical concepts to diverse audiences
- Strong documentation skills and commitment to knowledge sharing
-
Preferred Skills
- Experience working in multi-cloud environments (Azure + GCP)
- Familiarity with Power BI or similar BI platforms
- Understanding of FinOps practices for cloud cost optimization
Who Should Apply
This role is ideal for candidates with:
- Real, hands-on project experience building and running production data platforms at scale
- Proven leadership in establishing DataOps practices and growing high-performing teams
- Deep technical expertise in the Databricks ecosystem and modern data stack
- Entrepreneurial mindset—comfortable with ambiguity and building systems from the ground up
This role is not a fit if your experience is primarily theoretical, course-based, or lacks production-grade exposure to the core technologies outlined above.
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
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Director, Product Management - Platform Engineering
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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
This role combines experienced product management leadership with the pivotal responsibilities of a Group Product Lead, offering an opportunity to shape the product strategy and the missions of several teams. You will oversee the product management execution working closely with the product managers for several cross-functional software engineering teams around the world. This position reports to the Head of Product for the Platform Engineering Strategic Business Unit, which is responsible for Appian Cloud offering.
An excellent candidate will come with a wide range of experience in a product leadership role in the cloud infrastructure domain at a software-as-a-service firm. The product portfolio owned by this position will cover a wide range of cloud native infrastructure and services – from the highly available, resilient, scalable, and efficient infrastructure components on which all Appian Cloud services operate to the the scalable, enterprise-grade managed services that power the backend data persistence and event streams for customer sites in Appian Cloud. You will provide product management leadership for initiatives that deliver efficient and scalable infrastructure, core compute capacity, and managed data planes as multi-tenant services to accelerate the innovations of Engineering teams throughout the department. Your portfolio will include aspects that intersect with AWS account and VPC topology, Kubernetes clusters, network mesh, and edge web layer, as well as efforts to transform existing systems and software components into cloud-native, Kubernetes-based and multi-tenant managed services while achieving incremental value for our customers from intermediate milestones.
You'll form strong relationships with counterparts within the Engineering department as well as stakeholders in other departments. You will oversee the creation of an impactful vision and ensure alignment between the product managers in your group and the roadmaps of the feature teams that rely on the services and frameworks provided by your organization. You will be accountable for the business impact of the features your group delivers. This includes owning the product strategy and feature backlog and ensuring effectiveness and adherence to standard product management processes.
This position is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. This role will be 5 days office based from 11th Floor, Tower B, Brigade World Trade Center, Chennai.
What you'll do:
- Oversee the initiation, planning, execution, and rollout for strategic initiatives.
- Lead the creation and ongoing maintenance of a multi-team, short-term and long-term feature backlogs strongly aligned to product and corporate vision.
- Initiate and facilitate conversations across business units and departments to reach alignment on strategy, roadmap, key investments and messaging.
- Build relationships with key business stakeholders, keeping them apprised of important features, critical scope changes, planned investments.
- Help identify and cultivate the next generation of product management leaders.
- Provide constructive feedback on feature specifications to ensure new feature delivery provides optimal impact.
- Coach product managers on balancing functional and non-functional enhancements and
system improvements. - Continuously enhance and improve the product management processes and techniques at Appian.
About you:
- Strong technical background, likely as a former software architect or developer who later became a product manager.
- Proven people management skills in guiding product managers to success.
- Passion for the backend and infrastructure technologies that power cloud-based enterprise software systems, including proprietary, open-source, and industry-standard
components, especially those in the Cloud Native Computing Foundation landscape. - Experience with cloud native technologies and Kubernetes. An especially strong candidate will have previous exposure to the infrastructure behind Software-as-a-Service
cloud product offerings. - Understanding of networking and cross-VPC connectivity and the security and compliance requirements that apply to such systems with respect to enterprise
customers. Previous experience with zero trust connectivity implementations would be a strong asset. - Understanding of data persistence, object storage services, event streaming platforms, multi-tenant shared services, and the security and compliance requirements that apply
to such systems with respect to enterprise customers. - Experience delivering cloud infrastructure features built using AWS services such as EKS, ECR, transit gateways, WAFs, and Global Accelerator (or similar offering from
other cloud providers). - Strong interest in the scalability, performance, security, observability, and reliability of distributed systems.
- Excellent communication skills, comfortable talking high-level strategy with CxOs in the morning and feature details with developers in the afternoon.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationLead Software Engineer
Share this job
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Summary: We are seeking a Lead Software Engineer (LSE) to drive the design and evolution of our cloud-native platform. This role is responsible for owning end-to-end platform capabilities, shaping architectural direction, and ensuring high standards of scalability, reliability, and developer experience. As a Lead Engineer, you will operate at the intersection of architecture, execution, and team leadership, working across squads to build cohesive and future-ready platform solutions.
Responsibilities:
- Develop platform features to the highest engineering standards with an AI-first mindset.
- Spike robust solutions to clear architectural runway ahead of platform feature development.
- Take personal responsibility for the overall technical performance of the team, including capabilities, quality, stability, and velocity.
- Perform code reviews focusing on code quality, design, and implementation.
- Regularly identify opportunities for code refactoring and performance optimizations, and champion these efforts within the team.
- Mentor junior software engineers by sharing best practices and providing guidance on proficiency.
- Identify technical constraints to engineering effectiveness and lead initiatives to address them.
- Advise product management on technical opportunities and constraints.
- Identify, understand, and implement technology trends and innovations relevant to the Appian Platform.
- Effectively communicate technical designs verbally, visually, and in writing for technical audiences of all sizes.
- Contribute to Appian's long-term documentation by publishing relevant, high-quality content to the Engineering's technical documentation site.
Required Skills:
- 12+ years of proven experience as a Lead Engineer with a strong focus on AWS.
- Deep hands-on experience with AWS services including EC2, Auto Scaling, EKS, ECS, Lambda, VPC, ALB/NLB, Route 53, PrivateLink, EBS, EFS, S3, IAM, KMS, and Secrets Manager.
- Experience with programming languages such as Java, Python, or GoLang.
- Strong proficiency in Infrastructure as Code using Terraform or any equivalent.
- Strong proficiency in Kubernetes.
- Experience with implementing and managing logging and monitoring solutions such as CloudWatch and CloudTrail.
- Demonstrated ability to track, analyze, and optimize AWS cloud costs.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationLead Software Engineer
Share this job
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Summary: We are seeking a Lead Software Engineer (LSE) to drive the design and evolution of our cloud-native platform. This role is responsible for owning end-to-end platform capabilities, shaping architectural direction, and ensuring high standards of scalability, reliability, and developer experience. As a Lead Engineer, you will operate at the intersection of architecture, execution, and team leadership, working across squads to build cohesive and future-ready platform solutions.
Responsibilities:
- Develop platform features to the highest engineering standards with an AI-first mindset.
- Spike robust solutions to clear architectural runway ahead of platform feature development.
- Take a high degree of personal responsibility for the overall technical performance of the team, including capabilities, quality, stability, and velocity.
- Perform code reviews that provide feedback not only on code quality but also on design and implementation.
- Identify opportunities for code refactoring and performance optimizations regularly and champion these efforts within the team.
- Mentor junior software engineers by sharing best practices and providing guidance on becoming more proficient.
- Identify technical constraints to engineering effectiveness and lead initiatives to address them.
- Advise product management on technical opportunities and constraints.
- Identify, understand, and bring to fruition technology trends and innovations relevant to Appian Platform.
- Effectively communicate technical designs verbally, visually, and/or in writing for small to large-sized technical audiences.
- Contribute to Appian's long-term documentation by publishing relevant, high-quality content to Engineering's technical documentation site.
Required Skills:
- 12+ years of proven experience as a Lead Engineer with a strong focus on AWS.
- Deep hands-on experience with AWS services including Compute (EC2, Auto Scaling, EKS, ECS, Lambda), Networking (VPC, ALB/NLB, Route 53, PrivateLink), Storage (EBS, EFS, S3), and Security (IAM, KMS, Secrets Manager).
- Experience with Java, Python, or GoLang programming languages.
- Strong proficiency in Infrastructure as Code - Terraform or any equivalent.
- Strong proficiency in Kubernetes.
- Experience with implementing and managing logging and monitoring solutions (e.g., CloudWatch, CloudTrail).
- Demonstrated ability to track, analyze, and optimize AWS cloud costs.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationPrincipal Software Engineer
Share this job
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
We are looking for a Principal Software Engineer with deep expertise in AWS and Infrastructure as Code (IaC) to design, build, and scale highly reliable cloud platforms. This role will be responsible for defining infrastructure architecture, driving automation-first practices, and mentoring engineers while delivering secure, scalable, and cost-effective cloud solutions.
You will work closely with platform, security, SRE, and product teams to enable self-service, zero-touch infrastructure provisioning and improve developer velocity across the organization.
Technical Leadership
- 15+ years Design and own cloud infrastructure architectures on AWS using Infrastructure as Code.
- Lead the development of reusable, versioned IaC modules and frameworks.
- Build and maintain infrastructure using tools such as: Terraform / CloudFormation / CDK Ansible (where applicable)
- Implement CI/CD pipelines for infrastructure provisioning and change management.
- Drive immutable infrastructure and automated environment lifecycle management.
- Define best practices for scalability, availability, security, and cost optimization.
- Review architecture designs and code to ensure high quality and long-term maintainability.
- Infrastructure as Code & Automation
- Enable self-service provisioning for internal teams.
- AWS Expertise
- Deep hands-on experience with AWS services including:
- Compute: EC2, Auto Scaling, EKS, ECS, Lambda
- Networking: VPC, ALB/NLB, Route 53, PrivateLink
- Storage: EBS, EFS, S3
- Security: IAM, KMS, Secrets Manager
- Design secure, compliant environments following least privilege and defense-in-depth principles.
- Experience with Kubernetes (EKS) and containerized workloads.
- Familiarity with GitOps workflows.
- Experience supporting regulated environments (SOC2, FedRAMP, HIPAA, etc.).
- Strong understanding of cost optimization and cloud economics.
- Prior experience in platform engineering or developer enablement teams. As a Principal Software Engineer at Appian you have the intuition and knowledge to tackle the most complex engineering challenges across the Appian platform. You are a reference to other engineers as a member of feature teams and a trusted advisor to the architecture and product management functions.
- Develop platform features to the highest engineering standards.
- Spike robust solutions to clear architectural runway ahead of platform feature development.
- High degree of personal responsibility for the overall performance of the team, including capabilities, quality, stability and velocity.
- Perform code reviews which provide feedback not only on code quality, but on design and implementation.
- Seek to identify opportunities for code refactoring and performance optimizations on a regular basis and champion these efforts within the team.
- Mentor junior software engineers by sharing best-practices and providing guidance on how to become more proficient.
- Share advanced/expert knowledge with others in the department, both on and off team; maintain a reputation as a key resource in those areas.
- Identify technical constraints to engineering effectiveness and lead initiatives to address them.
- Advise product management on technical opportunities and constraints.
- Collaborate with architects to promote consistency of the platform, inspire design discipline, and continuously advance the state of Appian’s technology.
- Identify, understand, and bring to fruition technology trends and innovations relevant to Appian Platform.
- Effectively communicate technical designs verbally, visually and/or in writing for small to large sized technical audiences.
- Contribute to Appian's long-term documentation through publishing relevant, high-quality content to Engineering's technical documentation site
This role is based at our office at WTC 11th floor, Old Mahabalipuram Road, SH 49A, Kandhanchavadi, Kottivakkam, Chennai, Tamil Nadu 600041, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
#LI-EC1
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationPrincipal Software Engineer
Share this job
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Summary:
The Principal Software Engineer will leverage their expertise in AWS and Infrastructure as Code (IaC) to design, build, and scale highly reliable cloud platforms. This role is pivotal in defining infrastructure architecture, promoting automation-first practices, and mentoring engineers to deliver secure, scalable, and cost-effective cloud solutions. The successful candidate will collaborate with platform, security, SRE, and product teams to facilitate self-service, zero-touch infrastructure provisioning, enhancing developer velocity across the organization.
Responsibilities:
- Design and own cloud infrastructure architectures on AWS using Infrastructure as Code.
- Lead the development of reusable, versioned IaC modules and frameworks.
- Build and maintain infrastructure using tools such as Terraform, CloudFormation, CDK, and Ansible.
- Implement CI/CD pipelines for infrastructure provisioning and change management.
- Drive immutable infrastructure and automated environment lifecycle management.
- Define best practices for scalability, availability, security, and cost optimization.
- Review architecture designs and code to ensure high quality and maintainability.
- Enable self-service provisioning for internal teams.
- Design secure, compliant environments following least privilege and defense-in-depth principles.
- Mentor junior software engineers and share expert knowledge across the department.
- Identify opportunities for code refactoring and performance optimizations.
- Advise product management on technical opportunities and constraints.
- Collaborate with architects to promote consistency and advance Appian's technology state.
- Contribute to Appian's long-term documentation with high-quality content.
Required Skills:
- Deep expertise with AWS services including EC2, Auto Scaling, EKS, ECS, Lambda, VPC, ALB/NLB, Route 53, PrivateLink, EBS, EFS, S3, IAM, KMS, and Secrets Manager.
- 15+ years of experience in designing and implementing cloud infrastructure architectures.
- Strong understanding of cost optimization and cloud economics.
- Experience supporting regulated environments (SOC2, FedRAMP, HIPAA, etc.).
- Experience with Kubernetes (EKS) and containerized workloads.
- Familiarity with GitOps workflows.
- Proven leadership skills and the ability to mentor and develop engineering talent.
- Excellent communication skills for articulating technical designs to varied audiences.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationProduct Manager II - Cloud Infrastructure
Share this job
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
This position is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best.
You will be the product manager working closely with the team whose mission is to strengthen and optimize site infrastructure by delivering essential upgrades, resource efficiency, and scalable solutions. You will be responsible for the direction and roadmap of a component of the Appian Cloud data plane that ensures reliable, high-performance operations for all Appian Cloud customer sites.
This role is specifically focused on the cloud-native persistence and messaging layer. You will oversee the backend sub-systems—including technologies like S3 and Redis—that power the platform's internal data plane and core services. This component of the software is not directly user-facing but has strong implications on the scalability and reliability requirements our customers expect.
What you will be doing:
- Prioritize and Define: Work on an agile team to prioritize, define, and ensure the success of infrastructure and managed services features for a high-level strategic roadmap.
- Stakeholder Collaboration: Prioritize what we should build and when by collaborating with stakeholders on product vision and strategy, while taking customer feedback into account.
- Technical Discussions: Define how infrastructure features will work through close collaboration with engineers in design sessions and architecture diagrams.
- Backlog Management: Manage the release and sprint backlog through planning, backlog grooming, execution, and review.
- Specification Writing: Write detailed specifications for the team and fellow product managers to review and provide feedback on.
- Impact Analysis: Track adoption and usage of new features, applying appropriate metrics and analytics to evaluate whether they are having the desired impact.
- Ownership: Own features all the way through final documentation, go-to-market, prioritization of bugs, and usage analysis.
About you:
- Experienced: You have 3+ years of relevant experience in product management or engineering, ideally within a Software-as-a-Service (SaaS) company.
- Technical at Heart: You have a strong technical background and an understanding of key concepts related to availability, scalability, resiliency, and security.
- Cloud-Native Enthusiast: You understand the value of cutting-edge infrastructure technologies like Kubernetes and are passionate about cloud-native architecture.
- Strategic Thinker: You are a problem solver with a proven ability to prioritize, negotiate, and execute in a fast-paced environment.
- Clear Communicator: You can draw clarity out of complex environments and communicate technical benefits to various audiences.
Nice to have:
- Cloud Infrastructure Expertise: Experience with AWS services (e.g., EC2, ElastiCache/Redis, S3, EBS, EFS, DynamoDB) to support mission-critical systems.
- Persistence Domain Knowledge: Experience or interest in the scalability and reliability of distributed persistence and messaging systems.
- DevOps Mindset: A believer in the principles of DevOps and Infrastructure as Code.
- Education: BA/BS in Computer Science, Engineering, or a related technical field.
This role is based at our Chennai office in Brigade World Trade Center Chennai. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationSenior Manager Software Development
Share this job
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
At Appian, we’re passionate about technology—we love making it, and we love using it. Joining Appian Engineering offers you the opportunity to learn in an environment that prizes cross-functional collaboration and is deeply committed to your professional growth. We aim to revolutionize the way people work by building a platform so intuitive that our customers can truly thrive. In the Senior Manager of Software Development role, you will provide technical leadership for a specific product area while directly driving the professional development of the engineers on your team.
Key Responsibilities:
The ideal candidate will manage development teams, oversee architecture decisions, and ensure scalable, high-quality delivery aligned with business objectives.
This leader is expected to guide software engineers through solving ambiguous and complex problems. They will champion an AI-first approach and bring deep experience in migrating and modernizing legacy applications using cloud-native, modular architectures and emerging technologies.
We are looking for someone with an established background in delivering highly scalable systems and a strong operational track record while working across multiple teams. This role provides the autonomy and ownership needed to innovate and solve the industry's most difficult problems.
Leadership & Team Management
- Passion for mentoring and developing engineering talent:
- Lead and mentor a team of developers, architects, and analysts.
- Set very high standards for the team and in hiring talent.
- Manage end-to-end project delivery.
- Establish development standards, governance, and best practices.
- Demonstrated ability to lead and drive cross-functional teams.
- Collaborate with stakeholders, product owners, and cross-functional teams.
- Drive organizational goals and engineering strategic initiatives.
Delivery & Project Management
- Drive Agile development processes and sprint planning.
- Ensure high-quality code through reviews and adherence to development standards.
- Manage timelines, risks, dependencies, and delivery milestones.
- Ensure projects meet performance, scalability, and security requirements.
- Coordinate with QA teams for testing strategies and release management.
Required Qualifications
Education:
- A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field is required. A strong academic record from a premier engineering or business institution is preferred
- Knowledge of Appian is desirable.
Experience:
- 15+ years of experience in software engineering.
- Proven track record in building and scaling distributed systems, preferably in cloud-native environments and modernization of platforms.
- AI/ML adoption.
- Proven experience leading development teams.
- Strong knowledge of enterprise application architecture.
- Leading engineering teams and managers.
Technical Skills:
- Deep Understanding software engineering, Algorithms and Data Structures
- Experience in AI Adoptability and usage and ML is highly desirable
- Proficiency in any programming Language (Java, C++, Python, other programming languages)
- Working knowledge of container technologies, orchestration frameworks (e.g., Kubernetes), and workflow automation.
- Familiarity with GPU computing and hybrid CPU/GPU architectures.
- Strong grasp of software development best practices, CI/CD, and DevOps principles.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationSenior Product Manager - API's
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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. This position is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best.
You will be the product manager working closely with the team whose mission is re-architecting existing subsystems into modern, API-first components. You will be responsible for the direction and roadmap of several of these components to ensure backward compatibility, reliability, high-performance operations, and extensibility.
This role requires a unique blend of technical curiosity and strategic reasoning: you aren't just managing a backlog; you are analyzing how our systems should be rebuilt to support a future of AI-driven process automation.
Responsibilities:
- System Modernization & API Definition: Partner with engineering to deconstruct existing subsystems and define modern, scalable Application Programming Interfaces (APIs). You will ensure these interfaces are robust, performant, and future-proof.
- Comparative Analysis: Evaluate current architectural patterns against industry standards. You will perform trade-off analyses (latency vs. flexibility, cost vs. speed) to determine the optimal path for modernization.
- Strategic Alignment (IMP): Use the Impact-Metrics-Plans framework to ensure design decisions map to Appian’s goals for process automation, data fabric capabilities, or AI throughput.
- Collaborative Discovery: Work closely with stakeholders in both Chennai and the US to understand how backend changes will impact the development experience for designers using our platform.
- Backlog Excellence: Manage the release and sprint backlog through rigorous grooming, writing detailed specifications that leave no room for ambiguity.
- Specification Writing: Write detailed specifications for the team and fellow product managers to review and provide feedback on.
- Impact Analysis: Track adoption and usage of new features, applying appropriate metrics and analytics to evaluate whether they are having the desired impact.
- Ownership: Own features all the way through final documentation, go-to-market, prioritization of bugs, and usage analysis.
About You:
- Experienced: 3–5 years of experience in Product Management, ideally within a technical or platform-oriented domain.
- Technical at Heart: You have a strong technical background, understanding backend system interactions, and experience defining and documenting APIs. While you don't need to write the code, you must be able to hold your own in a deep-dive architectural discussion with senior engineers.
- Analytical Reasoning: A strong ability to perform comparative analysis between different technical solutions and communicate the "why" behind a chosen path.
- Strategic Thinker: You are a problem solver with a proven ability to prioritize, negotiate, and execute in a fast-paced environment.
- Clear Communicator: You must be able to synthesize complex technical updates into actionable insights for the broader organization.
- Strive for Resolution: You don't shy away from technical disagreements. You use data and logic to reach a resolution that serves the product, not just the consensus.
- Intensity: You take personal ownership of your subsystem’s performance and adoption metrics.
- Education: BA/BS in Computer Science, Engineering, or a related technical field.
This role is based at our Chennai office in Brigade World Trade Center Chennai. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationSenior Software Engineer
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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Summary: We are looking for a Senior Software Engineer (SSE) to join our Platform Engineering team. This role focuses on building scalable platform capabilities, improving developer experience, and driving operational excellence across cloud-native systems. As an SSE, you will contribute to the design and development of platform components, work closely with architects and lead engineers, and play a key role in ensuring high-quality, reliable, and efficient platform solutions.
Responsibilities:
- Design and develop platform features with a focus on scalability, reliability, and reusability.
- Contribute to implementation of platform capabilities such as self-service infrastructure, deployment automation, and service configuration systems.
- Collaborate with Lead Engineers and Architects to translate high-level designs into working solutions and provide feedback on feasibility and trade-offs.
- Write clean, maintainable, and well-tested code following engineering best practices.
- Participate in code reviews and incorporate feedback to improve code quality.
- Troubleshoot production issues and contribute to root cause analysis and resolution.
- Contribute to improving system performance, reliability, and developer experience.
- Support and enhance observability, monitoring, and alerting systems.
- Assist in identifying and addressing technical debt.
- Contribute to automation initiatives to improve team productivity.
Required Skills:
- 6–9 years of software engineering experience, with strong exposure to cloud-native platforms.
- Solid hands-on experience with AWS, including Compute (EC2, Auto Scaling, EKS/ECS, Lambda), Networking (VPC, ALB/NLB, Route 53), Storage (EBS, EFS, S3), and Security (IAM, KMS, Secrets Manager).
- Strong programming skills in Java / Python / Go.
- Proficiency in Infrastructure as Code (Terraform or equivalent).
- Hands-on experience with Kubernetes (deployment, troubleshooting, scaling).
- Experience with CI/CD pipelines and deployment automation.
- Familiarity with observability tools (e.g., CloudWatch, logging, monitoring systems).
- Good understanding of distributed systems and microservices architecture.
- Exposure to cloud cost optimization practices is a plus.
- Strong debugging and problem-solving skills.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian CorporationSenior Software Engineer
Share this job
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
We are looking for a Senior Software Engineer (SSE) to join our Platform Engineering team. This role focuses on building scalable platform capabilities, improving developer experience, and driving operational excellence across cloud-native systems.
As an SSE, you will contribute to the design and development of platform components, work closely with architects and lead engineers, and play a key role in ensuring high-quality, reliable, and efficient platform solutions.
Required Skills
- 6–9 years of software engineering experience, with strong exposure to cloud-native platforms.
- Solid hands-on experience with AWS, including:
- Compute: EC2, Auto Scaling, EKS/ECS, Lambda
- Networking: VPC, ALB/NLB, Route 53
- Storage: EBS, EFS, S3
- Security: IAM, KMS, Secrets Manager
- Strong programming skills in Java / Python / Go.
- Proficiency in Infrastructure as Code (Terraform or equivalent).
- Hands-on experience with Kubernetes (deployment, troubleshooting, scaling).
- Experience with CI/CD pipelines and deployment automation.
- Familiarity with observability tools (e.g., CloudWatch, logging, monitoring systems).
- Good understanding of distributed systems and microservices architecture.
- Exposure to cloud cost optimization practices is a plus.
- Strong debugging and problem-solving skills.
Responsibilities
- Design and develop platform features with a focus on scalability, reliability, and reusability.
- Contribute to the implementation of platform capabilities such as:
- self-service infrastructure
- deployment automation
- service configuration systems
- Collaborate with Lead Engineers and Architects to:
- translate high-level designs into working solutions
- provide feedback on feasibility and trade-offs
- Write clean, maintainable, and well-tested code following engineering best practices.
- Participate in code reviews and incorporate feedback to improve code quality.
- Troubleshoot production issues and contribute to root cause analysis and resolution.
- Contribute to improving system performance, reliability, and developer experience.
- Support and enhance observability, monitoring, and alerting systems.
- Assist in identifying and addressing technical debt.
- Contribute to automation initiatives to improve team productivity.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Ready to apply?
Apply to Appian Corporation
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
About the Role
We are looking for a high-potential Product Manager Apprentice to join our Product Management team working on next-generation Contact Center as a Service (CCaaS) platforms. This role is designed for early-career professionals who are passionate about building enterprise SaaS products and want hands-on exposure to AI-driven customer experience technologies and modern cloud-native architectures.
As a Product Manager Apprentice, you will work closely with Product Managers, Engineering, UX, Data Science, and GTM teams to define, build, and scale features across our CCaaS product lines — including AI-powered voice, digital, analytics, automation, workforce management and integrations platforms.
This is a learning-intensive role that provides real ownership, structured mentorship, and exposure to the full product lifecycle in a fast-growing SaaS environment.
Key Responsibilities
Product Discovery & Strategy Support
- Assist in researching customer problems across contact center domains such as Inbound, outbound campaigns, agent experience, AI automation, analytics, Quality Management, Workforce Management, and integrations.
- Analyze market trends in CCaaS, AI in CX, cloud communications, and SaaS platforms.
- Support product managers in defining product vision, value propositions, and roadmap priorities.
AI & Data-Driven Product Development
- Work with AI/ML teams on features involving speech-to-text, NLP, LLMs, conversation intelligence, automation, and predictive analytics.
- Help translate AI capabilities into real-world customer use cases and measurable business outcomes.
- Contribute to defining product requirements for AI-enabled workflows and decisioning systems.
Requirements & Delivery Execution
- Assist in creating Product Requirement Documents (PRDs), user stories, and acceptance criteria.
- Work closely with engineering teams using Agile/Scrum methodologies to support sprint planning, backlog grooming, and release execution.
- Participate in feature demos, UAT coordination, and release readiness activities.
Modern SaaS Platform Exposure
- Gain hands-on experience with cloud-native, multi-tenant SaaS architectures, APIs, microservices, security, and scalability concepts.
- Support integration initiatives across CRM platforms (e.g., Salesforce), CPaaS providers, and enterprise ecosystems.
Customer & Stakeholder Engagement
- Join customer calls, usability sessions, and beta programs to capture feedback and validate product direction.
- Support preparation of product documentation, internal enablement, and launch materials.
What You Will Learn
- How enterprise CCaaS platforms are built and scaled.
- How AI is productized — from model capability to customer value.
- How to balance customer needs, technology constraints, and business strategy.
- How modern SaaS companies execute product management at scale.
Eligibility & Qualifications
- Bachelor’s degree in Engineering or Computer Science (or related technical discipline).
- Strong interest in Product Management, SaaS platforms, AI technologies, and cloud computing.
- Basic understanding of software development concepts, APIs, and web technologies.
- Familiarity with Agile development practices is a plus.
Desired Skills & Attributes
- Strong analytical and problem-solving mindset.
- Excellent communication and structured thinking skills.
- Curiosity about AI, data platforms, and digital customer experience technologies.
- Ability to work cross-functionally with engineering, design, and business teams.
- Entrepreneurial mindset with a bias for action and learning.
Career Path
This apprenticeship is designed to develop future Associate Product Owners , Associate Product Managers and Product Managers. High performers will have the opportunity to transition into a full-time product management role with increased ownership of product areas.
Why Join Us
- Work on a market-leading CCaaS platform from Five9 shaping the future of customer experience.
- Get early exposure to AI-first product development in a real enterprise environment.
- Structured mentorship from experienced product leaders.
- Opportunity to grow rapidly in one of the fastest-growing technology domains.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Field Marketing Manager
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About Mitsogo
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
About Hexnode
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job duties:
Event Planning and Execution (40% of time)
- Plan, organize, and execute regional events, such as trade shows, conferences, webinars, and seminars, to generate leads and increase brand awareness.
- Collaborate with internal teams, including product marketing, design, and sales, to develop event materials, presentations, and demos.
- Manage relationships with external vendors, venues, and partners to ensure successful event execution.
Regional Marketing Strategy (30% of time)
- Develop and implement regional marketing strategies, in alignment with the overall company marketing objectives.
- Work closely with the sales team to understand regional goals and tailor marketing activities to support their objectives.
- Monitor and analyze the effectiveness of regional marketing campaigns and adjust strategies as needed to maximize impact.
Sales Enablement and Collaboration (20% of time)
- Develop and deliver sales enablement materials, such as presentations, case studies, and product sheets, to help the sales team effectively communicate the value of Hexnode's platform.
- Collaborate with the sales team to identify key customer segments and create targeted marketing campaigns.
- Provide ongoing support to the sales team, sharing market insights and assisting with customer engagement as needed.
Professional Development (10% of time)
- Continuously enhance marketing skills and industry knowledge through self-study, webinars, and workshops.
- Build relationships with other field marketing professionals in the industry to exchange best practices and insights.
Requirements:
- Bachelor's Degree in Marketing, Communications, or a related field or, Engineering with relevant experience.
- Minimum of 5+ years of professional experience in field marketing, event planning, or a related role, with a strong emphasis on event management.
- Excellent communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical audiences.
- Experience working with cross-functional teams, including sales, marketing, and product management.
- Knowledge of endpoint security solutions and the broader IT security landscape is a plus.
Ready to apply?
Apply to Mitsogo Inc