The Role

As a Product Analyst you are an all-rounder who thrives equally working on technical topics as well as value-delivery through insights, presentation and data visualisation. Indeed, your extensive experience and knowledge across technical and business related topics enables you to go “end to end” with a high level of quality and scalability as well as driving best practices within the Product Analytics community. Not limited to one squad or domain, your impact is across the breadth of HelloTech, proactively identifying common needs and pain points across the teams and defining solutions to constantly improve the way we work. So while you are an individual contributor, you are a key owner of best practice across our teams.

What you’ll do

• Leverage Cursor AI to automate and expand analytical capabilities and insight generation for the product organisation.
• Collaborate from a technical perspective with data product managers and data engineers to create reusable data products 
• Collaborate with cross-functional teams to gather requirements and define project objectives while utilising project management skills to plan and execute data-driven projects
• Partner widely across the Senior Product organisation (Product, Software Engineering, UX leads) to set strategic priorities and promote a culture rooted in evidence-based decision making.
• Communicate actionable insights clearly across the organisation highlighting the “so-whats” of your analyses in order to drive the growth of our business.
• Explore and analyse customer behaviour and product performance data in order to detect growth opportunities for the HelloFresh digital product by improving user experience.
• Guide and mentor other Product Analysts within our team, defining best practices and providing support to help individuals and the team grow in effectiveness
• Review as a technical expert the implementations of multiple teams across domains, continuously improving the deliverables of your teams

What you'll bring

• Extensive experience in quantitative analysis roles, ideally including having worked closely with product teams for at least 4 years.
• Knowledge of Curser and AI Analytics
• Excellent technical skills applying expert level SQL and Python for both analysis and efficient manipulation of large data sets.
• Expert level knowledge of data visualisation tools like Tableau which we use to create compelling visualisations to convey complex data.
• Extensive experience working with product stakeholders in setting up A|B experiments, interpreting results and deep diving to understand the impact of particular experiments.
• Excellent communication skills, taking complex business problems, articulating these as analytical problems and presenting your findings in a clear and precise way. 
• Extensive leadership of complex projects you have led, capability building within your team, and through mentorship or direct people management.
• A change mindset, the status quo is not an impediment
• You are outcome oriented, and can take a business challenge, create actionable analytical insights against it, and align stakeholders on actions to create business value.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#LI-HYBRID

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

What the Role Is

Registry is the heart of Babylist – and the primary way in which we help growing families feel prepared and confident during one of the most consequential transitions of their lives. It is also the acquisition and commercial engine that powers the rest of our business. 

We're hiring a leader to own it.

This role is the durable commercial and product owner for the Registry experiences. You are accountable for the strategy, vision, KPIs, and quality bar. You take bold bets, knowing how to push past safe incrementalism on a mature surface and make the case for step-function moves — and you know how to sequence them so the team isn't betting the business on any one, prioritizing speed to learning. You are the steady advocate for what's right for the customer and what will compound for the next decade. You are the person the rest of the company looks to when a question about Registry has to get answered.

You are also an AI-enabled builder. 

This is a dual job. Own Registry the way the best product leader would: deeply, commercially, with a high bar and a strong point of view. And help Babylist make the transition into AI-native product development. We are looking for someone who is energized by both halves — and probably frustrated by jobs that only let them do one.

This role reports to the VP of Consumer Product, and is an important member of the cross-functional Consumer Tech Leadership team. You will lead a team of 3–4 Product Managers, as a player-coach, and partner closely with stakeholders across the entire organization.

Who You Are

You are a demonstrated company-level product leader with a track record of owning a complex consumer products end-to-end. You have held Principal/Director, Sr. Director PM or VP roles. You have done the work at meaningful scale and have the scar tissue to prove it.

You bring:

• Strategic foresight. You see around corners. You can articulate where Registry should be in 6, 12, and 24 months, and you can define the path from here to there. You hold a strong, opinionated view of the product, and you know when to update it.
• Deep customer expertise. This is the irreplaceable PM contribution in a builder world, and it has to be a genuine strength. You know how to understand and co-create with users, and you bring deep curiosity and customer obsession into every decision. You bring concrete evidence (both qualitative and quantitative) into decisions. You solve root pain, not adjacent symptoms, and you create segmentation clarity rather than treating users as a monolith.
• Commercial ownership. You are fluent in the business. You read P&Ls, you can defend a unit economics model, and you understand how Registry monetizes through both 1P and 3P channels. You partner with finance and data without needing them to translate.
• Outcome ownership. You don't celebrate shipping — you own impact. You design measurement into product thinking from day one, run hypothesis-driven experiments, and lead clean persist/pivot/stop decisions after launch based on evidence, not momentum.
• Force multiplier. You are a force multiplier. You bring sharp problem framing, tight scoping, and crisp communication that makes engineering and design faster — not slower.
• Quality and craft as standards. You own the quality bar for Registry and the principles by which everyone else builds. You have sent teams back to the drawing board and killed features, and you know how to do it without breaking trust.
• Technical fluency. You might have a CS degree or started your career as a developer. You might have been an early PM at an early-stage company, where the line between "product" and "build" was always blurry and you handled both. You might just have a portfolio of things you've built that demonstrate self-taught skills. The context matters less than what it taught you about feasibility, tradeoffs, and getting something real into the world.
• Adaptability to change. The next 18 months will not look like the last 18. You select for change, not against it. You are humble, low-ego, and biased toward action. 
• Clarity of thought. You communicate with extreme clarity that moves conversations forward fast. You don’t mistake collaboration for consensus – encouraging productive conflict and surfacing misalignment early.
• People leadership. You have hired, coached, and developed PMs. You can build a team that operates a level above the company's average, and you can do it in a transition.

The Builder Profile

• You are AI-native and set the standard. You actively use LLMs and AI coding tools in your daily work — whatever gets you from customer opportunity to validated idea to business impact the fastest. You know how to decompose problems for AI agents, review and refine their output, and combine AI-driven speed with human judgment.  Your use of AI tools isn't just for your own velocity — it raises the bar for the team and the function.
• You contribute as a peer builder. You stand up working prototypes to set vision, test ideas with real families, and pull the team's thinking forward. You are fluent enough in the stack to self-serve and contribute to the code when that’s the highest value use of your time. You’re driven to deliver the highest-impact work.
• You are excited about the AI transformation, not anxious about it. You believe this is the most interesting moment in product careers in a decade, and you want to help shape what an AI-first product organization looks like — at Babylist and as a category.

If you want to own a meaningful slice of a generational consumer brand, ship work that millions of families will use, and build with conviction at a company where speed and responsibility are not in tension but are the whole point — we would love to hear from you.

How You Will Make An Impact

• Shape Babylist's company strategy. Registry is where Babylist's customer relationship begins; what you learn here shapes the rest of the company. You will own communication with execs and the company, using it to influence direction beyond your own surface.
• Own the product strategy and KPIs for the Babylist Registry experiences end-to-end — including acquisition, registry build, gift giver conversion across 1P and 3P, and the core Babylist Shop funnel.
• Set and hold the quality bar. Make the hard tradeoffs between business goals and customer trust, with conviction and clear communication.
• Serve as a model for what an AI-first PM looks like at Babylist. Use AI-native workflows in your own work, ship things yourself, and help define the rituals and practices that the rest of the function will adopt.
• Multiply through influence. Bring sharper problem framing, tighter customer insight, data analysis, and prototypes that make decisions easier to make and ship work that compounds. Operate as the central commercial and customer owner that lets builder pods accelerate without losing coherence.
• Coach and develop a small team of extremely high-performing PMs (already in seat). Create growth paths, address performance issues quickly and kindly, and build a team culture that sets the bar for the broader function.
• Contribute to the shape of the Consumer Tech organization. Work with the VP of Product and your peers to evolve our operating model, our hiring bar, and our craft standards as the function transitions.

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

USD $252,735 to $303,282
CAD $343,800 to $429,800

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

How We Build

Babylist is in the middle of a fundamental shift in how software gets made, and we are not tiptoeing into it. We are rebuilding our engineering culture around a simple belief: AI changes everything. How teams are structured, how decisions get made, how fast ideas become working software. Our engineers own problems end to end, working directly with product, design, and business partners with short feedback loops and real stakeholder access. We ship, learn, and iterate fast. When something is not working, we throw it out and start over — project failure and personal failure are not the same thing here. AI tools are as natural to our workflow as an IDE or version control. We are not exploring this, we are living it. Our engineers use AI to explore tradeoffs, pressure-test designs, and move from problem to solution in hours instead of days. They generate code with AI so they can stay focused on the decisions that actually require human judgment — not the routine ones. More velocity means more time for craft: better test coverage, stronger architecture, and deeper customer understanding. We hold ourselves to a higher quality bar because of AI, not in spite of it. We are building this playbook in real time, and we are looking for people who want to build it with us. If you have already changed how you work because of AI — or you are ready to — and you care more about shipping something great than following a prescribed process, we should talk.

Our Tech Stack 

• React, Native iOS and Android
• Ruby on Rails
• AWS, Terraform
• MySQL
• Sidekiq
• Redis
• Shopify

What the Role Is

As Babylist’s Senior Engineering Manager, Machine Learning & Discovery+Site Monetization, you’ll lead the team driving the next era of our machine learning and personalization efforts across the product. This is a hands-on leadership role for a manager who remains technically fluent while scaling people, systems, and impact. You’ll manage and grow a high-performing ML-focused pod spanning product recommendations, search, PLPs, and site monetization, with a clear mandate: maximize revenue and user value across surface areas through personalization.

You’ll guide the team on technical direction behind our homepage feed, “add next” experience, and other core personalization surfaces, while building the foundations for long-term ML excellence at Babylist.

Who You Are

• 3+ years of experience as a front-line manager delivering production-grade software or ML systems
• 5+ years of experience as an individual contributor in ML or Data Science, plus proven experience leading teams that build end-to-end machine learning systems, ideally in personalization, recommendations, or consumer-facing ML products
• Deep familiarity with the Python ML ecosystem (e.g., pandas, sklearn, xgboost, PyTorch) and comfortable reviewing designs, unblocking technical challenges, and setting high technical standards
• Experience supervising ML Engineers and/or Data Scientists; bonus points for experience managing Software Engineers
• Strong understanding of the full ML lifecycle, including data pipelines, workflow orchestration (e.g., Airflow), deployment, monitoring, and iteration in production
• Product-minded: passionate about technology, but primarily motivated by solving real user problems and driving business impact
• Experience working with large-scale, real-time or near-real-time data systems
• Comfortable owning and evolving the ML tech stack end-to-end, from data and modeling through production systems
• Background in consumer-facing products; experience in e-commerce, marketplaces, or complex user journeys is strongly preferred
• You're genuinely excited about what AI can do - not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in.

How You Will Make An Impact

• Build and lead the ML & personalization function: Hire, mentor, and support a multidisciplinary team (Machine Learning Engineers, Software Engineers, Product Manager, and occasional Designer), shaping the roadmap, standards, and culture for ML at Babylist
• Own high-impact ML initiatives: Deliver personalization systems that improve discovery, engagement, and monetization across key surfaces, directly impacting business outcomes
• Set technical and algorithmic direction: Define modeling approaches, data strategy, and system architecture in partnership with senior technical leaders, balancing experimentation with scalable execution
• Be hands-on when needed: Review ML/DS designs and code, build proof-of-concept models, and conduct your own data science research to de-risk ideas and accelerate progress
• Develop talent: Coach engineers on technical growth, career progression, and performance, combining strong technical standards with empowerment
• Drive cross-functional alignment: Partner closely with Product, Design, Analytics Engineering, and Data to translate ambiguous business problems into clear technical direction
• Understand the full funnel: Develop a deep understanding of Babylist’s user journeys, user feedback loops, and financial models — and how ML systems influence them end-to-end

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

USD - $250,000 to $308,000
CAD - $230,000 to $288,000

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI tools are as natural to how we work as your IDE or version control — we're not exploring this, we're living it.

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. 

We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.

You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.

WHAT YOU'LL DO:

• Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
• Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
• Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
• Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
• Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
• Escalate when needed with clear, well-documented context that helps Development move quickly
• Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
• Continuously look for ways to make support faster, smarter, and more scalable as we grow
• Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay

WHAT YOU'LL BRING:

• You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
• You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
• You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
• You build trust quickly and know how to balance strong client advocacy with good judgment
• You sweat the details, take ownership, and care about getting things right
• You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
• You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
• You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
• Familiarity with treasury, banking, or accounting concepts is a big plus
• You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
• You’re proactive, always learning, and constantly looking for ways to improve how things work

Role & Team

As a Data Engineering Manager, you will lead across several cross-functional teams, managing up to ~10 data engineers and GIS specialists. You will support teams working on data processing and pipelines to enable ML-powered product capabilities.

Our product teams are cross functional and will typically include product managers, designers, engineers and subject matter experts relating to the team’s domain.

You will be accountable for the technical direction and delivery outcomes of your area. You will challenge your teams to pursue ambitious goals while providing a high level of support — growing engineering talent and fostering a highly collaborative, team-based environment where people can do great work.

Your primary focus will be on building high-performing teams and driving results through others. You will not be expected to spend significant time doing hands-on coding; however, you will be expected to dive deep technically when required and leverage your experience to support strong technical decision-making.

Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)

What You'll Do

• Enable our data engineers to become highly productive members of their cross-functional teams, empowering them to ship high-quality, reliable data platforms and pipelines on a daily basis.
• Grow the teams by attracting great talent from your network.
• Foster an inclusive and caring culture where everyone can do their best work.
• Provide regular 1:1 coaching and feedback to tap into the potential of all your team members and help them thrive and reach their aspirations.
• Be a strategic partner to product managers, machine learning engineers, and other stakeholders within your domains and ensure that we are making the correct data architecture and platform decisions that balance short and long term goals.
• Ensure suitability of the data architecture, pipelines, and data models within your domains to enable longer term product, analytics, and machine learning goals.
• Work closely with the other Product & Engineering leaders on strategy, technology and people, including improving our data engineering practices and introducing capabilities that can accelerate data access, reliability, and unlock new product and data-driven opportunities

Skills & Experience

• Experience working in a high growth scaleup environment
• Passionate about climate
• Product minded and able to demonstrate significant impact you have had on a business through the application of data platforms and data-driven systems
• 2+ years experience leading and managing data engineers across multiple teams
• Experience working with the following (or similar) technologies: Python, SQL, data pipeline orchestration tools (e.g., Airflow, Dagster), data warehouses/lakehouses, Postgres DB, data pipelines
• Ability to unblock your team by contributing at a senior engineering level (e.g., reviewing data models, debugging pipelines, guiding architecture). How hands-on you'll be in this role will depend on team size and maturity
• Comfortable working in a build it, run it environment (GCP, cloud run, grafana, k8s) - or similar, with an understanding of data reliability, observability, and pipeline operations
• Strong leadership skills with the ability to mentor and coach engineers at all levels
• Excellent communication skills and ability to collaborate effectively in a cross-functional team environment
• Passion for learning and staying updated with evolving technologies and industry trends, particularly in data engineering and data infrastructure

Nice To Have

• Experience working with maps/imagery/geospatial domains  

Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

What We Offer

• Competitive, location-specific compensation and benefits 
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

You will act as their strategic partner, hunting into a defined list of Named Accounts (aligning to AEs) that spans the entire insurance ecosystem—from large Insurance Carriers to specialized MGAs and Program Administrators. We are looking for a self-starter who doesn't wait for permission to execute. You will be responsible for generating the pipeline that fuels our growth.

What you'll be doing:

• Hunt with Tenacity: You will own the top of the funnel for your AE’s Named Accounts. You are expected to be relentless in your pursuit, using phone, email, and social channels to break into these specific, high-value organizations.
• Prioritize signal-driven, high-intent outreach over volume, using ABM insights, intent data, and account context to guide execution
• Navigate Complex Ecosystems: You won't just be calling one type of prospect. You will learn to navigate the complexities of massive Carriers as well as the fast-moving world of MGAs. You will adapt your hustle to fit the target.
• Maintain a consistent operating cadence with your aligned AE, including weekly account reviews, deal feedback, and territory planning
• Partner on Strategy: You will strategize with your AE and ABM partners to map out these accounts, identify the power players, and coordinate "ground cover" to ensure we are penetrating the right buying centers.
• Learn the Business: We don't just want you to sell; we want you to understand what you are selling. You will be expected to dive deep into the world of insurance underwriting, learning the difference between a full policy AI native platform and legacy Old Core workflows so you can speak the language of a VP of Underwriting fluently.
• You will receive structured onboarding, enablement resources, and ongoing coaching to ramp quickly into the insurance and underwriting domain

Who we hope you are: 

• 1-2 years of B2B SaaS Sales experience: You have carried a quota, you know how to use a CRM, and you understand the mechanics of a cold call.

OR

• Insurance Industry Experience: You have worked as an Underwriter, Broker, or Claims Adjuster and are looking to pivot into tech. You understand the pain of legacy systems because you’ve lived it.

• Prospecting Proficiency: You are comfortable using tools like Salesforce, Gong, LeadIQ and LinkedIn Sales Navigator. You know how to build a list, finding mobile numbers, and map an organization.
• Writing Chops: You can write a cold email that doesn't sound like a robot. You understand brevity, personalization, and the importance of a clear Call to Action
• Phone Presence: You don’t hide behind email. You are comfortable calling a VP of Underwriting, navigating a gatekeeper, and handling objections like "We're happy with what we have" without flinching.

• Self-Starter: We are a remote-first, high-growth company. We don't micromanage. We need someone who can wake up, set their own agenda, and execute without needing their hand held.
• Tenacity & Grit: You are relentless. You are hungry to succeed. You understand that sales is a game of persistence. You don't let a bad call ruin your day; you pick up the phone and dial again. You thrive on the hustle.
• Intellectual Curiosity: You genuinely want to learn the business. You are the type of person who reads industry news, checks the MGAA member list, listens to insurance podcasts, and asks "why" until you understand the root of a customer's problem.
• Coachability: You have an ego when it comes to winning, but no ego when it comes to learning. You actively seek feedback from your AEs to sharpen your skills.
• Career Growth & Advancement: This role is designed for individuals who want to grow their careers in go-to-market roles such as: Account Executive or adjacent GTM functions as Federato scales. 

What Success Looks Like in the First 6 Months 

• Build deep coverage across named accounts, consistently engaging multiple buyer personas 
• Consistently generate qualified meetings that convert into real pipeline 
• Demonstrate strong AE partnership through joint account planning, feedback loops and support. 
• Become fluent in Federato’s core value proposition and underwriting use cases to confidently engage senior insurance leaders.
  
  Our cash compensation amount for this role is targeted to Base $65,000-70,000 OTE $100,000-$110,000
  Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.

Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘RiskOps’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society.

What you'll be doing: 

• Project Planning & Execution: Lead the planning, execution, and delivery of customer-facing projects, ensuring all milestones and deadlines are met.
• Stakeholder Coordination: Work closely with internal teams, including product management, software development, QA, and operations, to ensure alignment on project goals, timelines, and deliverables.
• Documentation & Reporting: Maintain accurate project documentation, including schedules, scope, and project progress reports, and provide regular status updates to stakeholders.
• Risk Management: Proactively identify and manage risks, providing mitigation plans to ensure successful project delivery.
• Quality Assurance & Testing: Ensure that all deliverables meet the required quality standards and customer expectations by working closely with the QA team during the development lifecycle.
• Support Request Processing & Analysis: Manage and analyze customer support requests related to software delivery, identifying trends and potential issues, and ensuring timely resolution by coordinating with the appropriate teams.
• User Training & Office Hours: Lead user training sessions and conduct office hours to ensure customers are equipped to use the software effectively. Provide ongoing support during and after training to address any questions or challenges.
• Customer Usage Tracking & Improvement: Monitor customer usage of the software to identify adoption gaps or underutilized features. Proactively work with customers to improve software usage and drive greater value from the solution.

Who we hope you are: 

• 7-10 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process required 
• Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management.
• Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.).
• Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers.
• Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery.
• Solid experience in risk management, issue resolution, and stakeholder management.
• Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles.
• A customer-centric mindset with a focus on delivering exceptional results.
• PMP, Scrum Master, or similar certifications are a plus

Our base compensation amount for this role is targeted to $160,000-$180,000. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

About the team + role 

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Robinhood Social team is building Robinhood's social trading platform — a feed-based experience where traders share insights, follow one another, and discover market-moving information in real time. The product is currently in beta, making this a rare ground up opportunity to shape the future of social experiences at Robinhood from the ground up. You'll work closely with product, design, data, machine learning, and safety teams to build reliable, scalable systems that support high-volume content, user interactions, and personalized discovery.

As an Engineering Manager for the Social team, you will lead a group of engineers building core social trading features. You will set technical direction, drive execution against product goals, and ensure systems meet reliability and performance standards. You will partner cross-functionally to define priorities, translate product needs into technical plans, and deliver end product. You will also grow engineers through feedback, goal-setting, and career planning.

This role is based in our New York, NY office, with in-person attendance expected  5 days per week.

What you'll do

• Lead a team building and scaling social interactions, content feeds, and user discovery features
• Set and communicate clear technical direction aligned with product strategy, holding a high bar for quality, performance, and maintainability
• Partner cross-functionally with design, product, data, machine learning, and safety teams to shape the social experience
• Drive architectural decisions and foster a culture of high-quality code and strong engineering processes
• Foster a collaborative, inclusive team environment where engineers across levels can grow, take ownership, and do their best work
• Support engineers through hiring, onboarding, performance feedback, and career development

What you bring

• 7+ years of professional software engineering experience
• 2+ years of engineering management experience leading product-focused engineering teams
• Strong foundation in building consumer-facing products at scale, with experience working through the stack
• Deep understanding of web architecture and best practices for building modular, scalable systems within large, evolving codebases
• Experience building and operating distributed systems that handle high traffic or real-time data
• Proven ability to grow engineers across levels through mentorship, feedback, and clear expectations
• An execution-focused mindset, capable of navigating ambiguity and delivering results
• Clear communication with both technical and non-technical partners

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 91.6 million monthly active users (MAU), as of September 30, 2025, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above. 

We are AI Native 

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About the Devices Cloud Team

The Devices Cloud team owns the backend services that power Life360's fleet of connected hardware — Tile trackers, Jiobit wearables, Pet GPS trackers, and emerging device categories. We manage real-time device state, high-frequency telemetry ingest, and the cloud infrastructure that translates physical-world signals into reliable, family-facing experiences. Our work sits at the intersection of hardware, firmware, mobile, and platform — and runs at a scale where correctness and reliability aren't optional.

We are an AI-Native team. AI isn't an add-on to how we work — it's how we work. We've redesigned our development workflows around AI, using it as a first-class collaborator at every stage: spec writing, code generation, test authoring, incident triage, and system design. We ship faster and go deeper because of it. We're looking for engineers who want to help define what AI-native backend development looks like for complex, hardware-connected systems.

About the Job

As a Sr. Staff Cloud Engineer on the Devices Cloud team, you will own the technical direction of the cloud systems that power Life360's connected hardware — Tile trackers, Jiobit wearables, and emerging device categories. This is a systems-level leadership role: you are the recognized technical authority for our device cloud infrastructure, spanning real-time state management, high-frequency telemetry ingest, and the integration layer that connects physical hardware to family-facing experiences.

At this level, your work extends well beyond implementation. You set technical direction, define architectural standards, mentor Staff and Senior engineers, and partner with engineering and product leadership to align the technical roadmap with company goals. You operate across teams and functional groups — influencing firmware, mobile, platform, and data teams — and your decisions shape systems serving tens of millions of families daily.

You are also a leader in AI-native engineering. You don't just use AI — you define how it should be used. You architect agent-driven workflows, codify practices that multiply team output, and partner with engineering leadership to spread these patterns across the broader organization.

For candidates based in the US, the salary range for this position is $216,500 to $318,500 USD. For candidates based out of Canada, the salary range is 251,000 to $295,000 CAD. Note: We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You'll Do

• Own the technical architecture and long-term roadmap for Devices Cloud systems — device connectivity, telemetry ingest, state management, command/control, and data pipelines — ensuring they are scalable, secure, and resilient at Life360's scale.
• Define and drive system-level technical direction across multiple teams, identifying architectural trade-offs, resolving cross-team design conflicts, and aligning engineering efforts with company strategy.
• Lead AI-native engineering practices for Devices Cloud: architect agentic workflows, codify patterns for AI-assisted spec writing, code generation, test coverage, and incident response — and partner with org leadership to extend these playbooks broadly.
• Partner with firmware, mobile, product, and platform teams to define APIs, integration standards, and device-driven workflows that translate cleanly across the hardware-software boundary.
• Drive the architecture and delivery of large-scale, cross-team initiatives — from conception through production — managing dependencies, unblocking teams, and maintaining accountability for outcomes.
• Anticipate system bottlenecks, failure modes, and security risks before they materialize; define safeguards and engineering standards that prevent class-of-problem recurrences.
• Mentor and grow Staff and Senior engineers across the team: provide architectural guidance, conduct high-quality technical reviews, and act as a force multiplier for team output.
• Collaborate with engineering and product leadership to influence organizational priorities, advocate for technical investments, and communicate technical strategy to executive stakeholders.
• Represent the team in cross-functional forums; produce clear, concise architectural documentation and roadmap artifacts accessible to both technical and non-technical audiences.
• Participate in on-call rotation and lead high-severity incident response, including post-mortems and systemic remediation.

What We're Looking For

• 12+ years of experience designing and operating large-scale backend or cloud infrastructure systems — with a strong preference for IoT, telematics, or hardware-adjacent domains.
• Demonstrated track record of setting technical direction across teams, driving architectural decisions, and aligning engineering roadmaps with business goals.
• Deep expertise with cloud-native infrastructure (AWS: EKS, Lambda, DynamoDB, SQS, Kinesis, etc.), distributed systems design, and high-throughput data pipelines.
• Strong hands-on experience with agentic AI workflows — not just prompt engineering, but architecting multi-agent systems, managing context, and building AI-native development practices at a team or org level.
• Proven ability to mentor Staff and Senior engineers, elevate team-wide engineering standards, and drive cultural change through influence rather than authority.
• Exceptional communication skills: able to distill complex architectural concepts for diverse audiences, from junior engineers to executive leadership.
• Ability to navigate ambiguity, manage competing priorities across groups, and lead through influence in a cross-functional environment.
• Experience with high-frequency ingest systems, time-series data, and streaming platforms (Kafka, Kinesis, or similar).
• Bachelor’s Degree in a Technical field, or equivalent experience.

Nice-to-Have

• Experience with IoT, telematics, embedded, or firmware-adjacent systems.
• Background in SRE practices, reliability engineering, and progressive delivery.
• Familiarity with observability platforms (Prometheus, Grafana, OpenTelemetry, DataDog).
• Experience contributing to industry conversations: open-source projects, conference talks, or technical publications.
• Knowledge of hardware/firmware communication protocols (MQTT, BLE, CoAP, etc.).

AI-Native Expectations 

We use AI coding tools as a professional standard on this team. Here's what that means in practice:

• Daily use: You use AI coding assistants (we support Claude Code, Cursor, and GitHub Copilot) for real, substantive tasks: analysis, coding, refactoring, testing, navigating codebases, and documentation. Not just research or autocomplete.
• Judgment and ownership: AI-generated code gets the same review you'd give any PR. You are accountable for everything you ship.
• Velocity: We expect senior engineers who use AI well to operate with meaningful leverage — doing more with the same time, taking on problems that would otherwise require a larger team.
• Team leadership: You share what works. You automate prompting strategies that others can build on and help teammates earlier in their AI workflow adoption get up to speed.
• Continuous learning: The tooling is changing fast. You stay current and bring recommendations to the team when something would meaningfully improve how we work.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (US and Canada)
• 401(k) plan with company matching (US) / RRSP with DPSP matching (Canada)
• Employee Assistance Program (EAP) for mental well-being
• Flexible PTO, plus several company-wide days off throughout the year
• Winter and Summer week-long synchronized company shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference.

• Be a Good Person — We have a team of high-integrity people you can trust.
• Be Direct With Respect — We communicate directly, even when it’s hard.
• Members Before Metrics — We focus on building an exceptional experience for families.
• High Intensity, High Impact — We do whatever it takes to get the job done.

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying!

#LI-Remote

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 91.6 million monthly active users (MAU), as of September 30, 2025, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above. 

We are AI Native 

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About the Devices Cloud Team

The Devices Cloud team owns the backend services that power Life360's fleet of connected hardware — Tile trackers, Jiobit wearables, and emerging device categories. We manage real-time device state, high-frequency telemetry ingest, and the cloud infrastructure that translates physical-world signals into reliable, family-facing experiences. Our work sits at the intersection of hardware, firmware, mobile, and platform — and runs at a scale where correctness and reliability aren't optional.

We are an AI-Native team. AI isn't an add-on to how we work — it's how we work. We've redesigned our development workflows around AI, using it as a first-class collaborator at every stage: spec writing, code generation, test authoring, incident triage, and system design. We ship faster and go deeper because of it. We're looking for engineers who want to help define what AI-native backend development looks like for complex, hardware-connected systems.

About the Job

As a Senior Backend Engineer on the Devices Cloud team, you'll build and operate the cloud services that power Life360's connected devices. This role sits at the intersection of hardware, firmware, and mobile — translating real-world device signals into reliable, scalable backend systems.

You don't just use AI tools. You think natively in them. Your primary workflow involves orchestrating agents to create specs, generate code and tests, verify results, and perform reviews. You'll help establish and evolve AI-native engineering practices for the Devices Cloud team — playbooks the broader org can adopt — while delivering backend systems that serve millions of families daily.

For candidates based in the US, the salary range for this position is $148,000 to $216,500 USD. For candidates based out of Canada, the salary range is 171,500 to 201,000 CAD. Note: We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You'll Do

• Design, build, and maintain backend services for device connectivity, telemetry ingest, health monitoring, and command/control operations — using AI (Claude Code) as a first-class collaborator in your daily development workflow.
• Use agentic workflows to dramatically increase delivery velocity without sacrificing quality: from generating service scaffolding, to writing and validating test coverage, to triage and root cause analysis during incidents.
• Help define and codify AI-native engineering practices for the Devices Cloud team — establishing patterns the broader org can adopt.
• Collaborate with firmware, mobile, and product teams to define APIs and workflows for device-driven features.
• Build and own data pipelines for high-throughput telemetry streams using Kafka or similar streaming technologies.
• Deliver scalable, resilient microservices on AWS (EKS, Lambda, DynamoDB, SQS, etc.).
• Instrument services for observability, reliability, and SLO compliance.
• Participate in on-call rotation and live incident response.
• Write clean, testable, performant code; contribute to CI/CD automation and improve team-wide engineering standards.
• Mentor teammates and help evolve the team's AI-native engineering culture.

What We're Looking For

• 5+ years of experience building and operating high-quality backend services in Java, Go, Python, or similar languages.
• Hands-on experience prompting, evaluating, and building with LLMs — not just autocomplete, but as a genuine development partner.
• Deep experience with agentic workflows, prompt engineering, context window management, and MCP/function calling.
• A track record of using AI tooling to multiply your own output — faster specs, better test coverage, cleaner code, faster debugging.
• Strong experience with microservices architecture, RESTful API design, and distributed systems.
• Solid skills with cloud infrastructure (AWS preferred), container orchestration, and production deployments.
• Experience with databases (relational and/or NoSQL), caching, and event/streaming systems.
• Ability to collaborate across teams and articulate technical tradeoffs clearly.
• A genuine drive to define what AI-native looks like for complex, hardware-connected systems — you're not waiting for the playbook, you want to write it.

Nice-to-Have

• Experience with IoT, telematics, or embedded/hardware-adjacent systems.
• Familiarity with Kafka, Kinesis, or other high-throughput streaming platforms.
• Experience with high-frequency ingest systems and time-series data.
• Background with observability tooling (Prometheus, Grafana, OpenTelemetry, DataDog).
• Knowledge of SRE practices and automated testing frameworks.

AI-Native Expectations 

We use AI coding tools as a professional standard on this team. Here's what that means in practice:

• Daily use: You use AI coding assistants (we support Claude Code, Cursor, and GitHub Copilot) for real, substantive tasks: analysis, coding, refactoring, testing, navigating codebases, and documentation. Not just research or autocomplete.
• Judgment and ownership: AI-generated code gets the same review you'd give any PR. You are accountable for everything you ship.
• Velocity: We expect senior engineers who use AI well to operate with meaningful leverage — doing more with the same time, taking on problems that would otherwise require a larger team.
• Team leadership: You share what works. You automate prompting strategies that others can build on and help teammates earlier in their AI workflow adoption get up to speed.
• Continuous learning: The tooling is changing fast. You stay current and bring recommendations to the team when something would meaningfully improve how we work.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (US and Canada)
• 401(k) plan with company matching (US) / RRSP with DPSP matching (Canada)
• Employee Assistance Program (EAP) for mental well-being
• Flexible PTO, plus several company-wide days off throughout the year
• Winter and Summer week-long synchronized company shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference.

• Be a Good Person — We have a team of high-integrity people you can trust.
• Be Direct With Respect — We communicate directly, even when it’s hard.
• Members Before Metrics — We focus on building an exceptional experience for families.
• High Intensity, High Impact — We do whatever it takes to get the job done.

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying!

#LI-Remote

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 91.6 million monthly active users (MAU), as of September 30, 2025, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above. 

We are AI Native 

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About The Team

The Finance Data Team sits at the intersection of Finance & Accounting teams and Life360’s data. We provide the data ingestion / processing / reporting / egress needed by our partner teams in Finance & Accounting to enable their work and ensure SOX compliance with rigor. We push the envelope on how work is done through implementation of AI tools and capabilities to enhance our own pace of development and capabilities that we deliver to our stakeholders.

We are hiring a bar-raising Staff Data Engineer to drive our ingress / egress capabilities and build cross-cutting capabilities to drive developer experience and security. This role requires someone who can step into ambiguity, make sound architectural decisions, eliminate operational fragility, and establish an engineering discipline that others adopt.

You will serve as a technical reference point - shaping standards, influencing cross-team architecture, and driving initiatives to clear, production-ready outcomes. We value engineers who are direct, collaborative, and proactive in surfacing risks early, while helping build a team culture where high standards and psychological safety coexist.

About the Job

The Life360 Finance Data Team works as the integrator for numerous systems - bringing data into the Finance Data Warehouse, transforming it, and pushing it to its relevant destinations (reporting, data asset deliverables, tools, etc).  To support our role we are continuously building and enhancing our system - adding new data, new transformations, and new tooling to improve developer velocity and ‘buy down’ overhead costs associated with maintaining our system.

As a Staff Data Engineer you will drive forward the:

• Data ingestion suite - a mix of capabilities ranging from Fivetran to completely custom connectors that bring data into our warehouse and monitor for data quality.
• Data transformation suite - enhancing our dbt environment (dbt core) and the suite of tools that we leverage to build data models, semantic models, and other interfaces.
• Data egress suite - a mix of capabilities that allow us to push data to its end destinations.
• CI/CD pipelines and other tools / capabilities to enhance the developer experience and velocity.
• Infrastructure and networking behind our warehouse and related connectors.
• Databricks configuration and capabilities.
• Security posture and access controls.

The ideal candidate:

• They have spent years building out data platforms / infrastructure as well as creating ingress / egress data frameworks that are used in pipelines.  They have tackled numerous challenges and found novel solutions to problems for data ingestion, processing, and egress.
• They have learned how to leverage LLMs for development velocity and analytics - not just asking it to write the code but leveraging the tools to support their development under clear guidance and accepts ownership of the work produced as their own.
• They have learned to think about scalability / velocity / experience of future development and not just shipping the current project.
• They are part software engineer, part data integration engineer, and part data platform engineer.
• They adhere to the controls / procedures / separation of duties necessary to maintain our SOX compliance.

We are looking for someone with strong engineering depth who demonstrates ownership, decisiveness, and the ability to elevate both the system and the team around them.

For candidates based in the US, the salary range for this position is $190,000 to $280,500 USD. For candidates based out of Canada, the salary range for this position is $220,000 to $260,000 CAD. We take into consideration an individual's background and experience in determining final salary; therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

AI / LLM Usage

The Finance Data Team leverages LLM’s to support code generation, analysis, and other use cases.

• Cursor / Claude Code.
• Other tools (Wispr Flow, Claude & Claude Cowork, Gemini / Codex).

Your experience with AI / LLM usage should include managing code generation with a close eye on quality, standards, and testing - owning the outputs as your own.  Your work with and ability to leverage these tools will drive your velocity and ability to effectively work within our environment.

What You’ll Do

• Architect and evolve scalable data ingestion and egress frameworks and pipelines that are well tested and offer strong data quality monitoring. 
• Architect and evolve our CI/CD processes - enhancing the testing environment and observability (such as building LLM-driven reviews with context awareness through data diffing, lineage analysis / downstream impact analysis, and general context).
• Architect delivery architecture of data assets to external team partners to reduce manual operational overhead associated with month end close.
• Enhance our Claude Code / LLM development support capabilities - creating tools / skills / agents that give our LLMs more context and help us continually improve their abilities to debug, create code, and maintain systems.
• Enhance our security posture in our AWS / Databricks environment.
• Design and implement distributed data processing systems using Spark and Databricks on AWS.
• Establish clear ingestion and integration boundaries that eliminate single points of failure.
• Proactively surface risks, dependencies, and tradeoffs before they impact delivery.
• Produce clear technical artifacts and recommendations for stakeholders and leadership.
• Design logical and physical data models balancing flexibility, performance, governance, and scalability.
• Partner closely with the Analytics Engineers on the Finance Data Team to support high-quality downstream data modeling & reporting.
• Harden pipelines with monitoring, alerting, SLAs, and recovery mechanisms.
• Mentor engineers and elevate distributed systems rigor across the team.

What We’re Looking For

• 8+ years designing and operating high-volume distributed data systems in production.
• Deep expertise with a cloud data platform (Databricks strongly preferred) and AWS from an infrastructure / services architecture, deployment, and ownership perspective.
• Strong proficiency in Python, SQL, and Spark for large-scale processing.
• Strong proficiency with modern CI/CD practices (creating GitHub Actions, writing Terraform code to manage infrastructure in Databricks / Airflow / AWS / and others).
• Hands-on experience with dbt from an infrastructure / deployment perspective and understanding of how platform decisions impact downstream modeling.
• Strong grasp of data modeling, partitioning strategies, storage formats, and analytical workload optimization.
• Experience with Airflow and data flow orchestration.
• Experience with networking challenges in data ingestion (e.g., VPC peering, firewall traversal, API rate limiting, cross-AWS account access, etc.)
• Able to effectively leverage / oversee LLM-supported code development while maintaining a high quality bar.
• Demonstrated experience with AI tools to support / enhance development - Claude Code, Cursor, etc.
• Demonstrated ability to independently scope ambiguous problems and drive them to decisive outcomes.
• Track record of proactively escalating risks and closing long-running efforts with clear recommendations.
• Experience defining ingestion validation standards and implementing data quality controls.
• Proven ability to reduce operational fragility and eliminate single points of failure.
• Strong systems design skills across distributed and event-based architectures.
• Demonstrated technical leadership influencing cross-team architectural decisions.
• Excellent communication skills across engineering, analytics, product, and executive stakeholders.
• BS in Computer Science, Engineering, Mathematics, or equivalent experience.

Our Benefits

• Competitive pay and benefits.
• Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees.
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
• Employee Assistance Program (EAP) for mental wellness.
• Flexible PTO and 12 company wide days off throughout the year.
• Learning & Development programs.
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership for your preferred circle.

Life360 Values

Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high-integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences creates a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the qualifications above, you should still seriously consider applying!

#LI-Remote

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As a Senior Software Engineer at Clariti, you’ll work at the intersection of Salesforce, distributed SaaS architecture, and off-platform services. Our product is delivered as managed packages into customer orgs and supported by Java- and Node-based services, so this role goes beyond single-org Salesforce development.

You’ll help shape how we build, scale, and operate a multi-tenant product used across many customer environments.

What you’ll do 🚀

• Architect and develop complex Salesforce solutions designed for managed packages and multi-org distribution
• Design systems that span Salesforce and off-platform services (Java, Node.js, APIs, event-driven integrations)
• Lead technical design discussions and mentor engineers across Salesforce and backend domains
• Apply package-safe patterns, versioning strategies, and upgrade paths for enterprise customers
• Optimize performance, reliability, and scalability across Salesforce and external services
• Collaborate with Product, Platform, and Backend teams to translate business needs into robust technical solutions
• Leverage AI-assisted development tools to improve developer productivity, code quality, and delivery speed
• Stay current with Salesforce releases while balancing innovation with long-term platform stability
  
  

What do you bring to the team? 🧠

Please note: for this role you must be living in and working out of Canada

We’re especially interested in candidates who fit one (or more) of the following archetypes:

🟦 Salesforce Expertise (Beyond a Single Org)

• Deep expertise in Salesforce (Apex, LWC, APIs, security, limits, data modeling)
• Hands-on experience building managed packages or products distributed across multiple customer orgs
• Strong understanding of Salesforce limits, packaging constraints, and upgrade-safe design patterns
• Opinions about Salesforce architecture and the experience to back them up
• Comfortable designing solutions where Salesforce is part of a larger system, not the entire system
  
  

🟩 Technical Skills & Experience

• Experience architecting systems across multiple platforms and runtimes
• Working knowledge of backend service development, RESTful and asynchronous APIs, and integration patterns
• Ability to dive into unfamiliar codebases and ship meaningful improvements quickly
• Familiarity with modern engineering practices: CI/CD, observability, testing strategies, and system design
• Excitement about applying strong engineering fundamentals to both Salesforce and off-platform services
  
  

Bonus Points 🎉

• Experience building or maintaining SaaS products delivered via managed packages
• AI-assisted development experience (e.g., Copilot, Codex, Claude Code etc)
• Exposure to event-driven or asynchronous architectures
• Experience supporting enterprise customers in production environments

What’s in it for you?🫵

We invest in and empower our team members with competitive compensation packages, well deserved time off and benefits to keep you and your family healthy! *

💰 The base salary range for this role is expected to be between $103,000- $160,000 based on the candidate’s skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy. 💰

If you have questions about compensation as we move through the process, we’re happy to discuss further.

*Benefits depend on employment type (full-time, part-time, contract, etc).

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the role

Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product to driving launch and commercialization, to growing product adoption post-launch across both self-serve and sales-sold funnels.

We are looking for an experienced and strategic Senior Product Marketing Leader to drive the overall marketing strategy for a critical subset of Stripe's revenue automation products, specifically Stripe Tax and Stripe Data (Sigma and Data Pipeline). In this high-impact role, you will be responsible for defining the global narrative, messaging, and positioning for these products, as well as developing and executing a comprehensive go-to-market (GTM) strategy. You will serve as a key leader, engaging deeply with cross-functional teams across Sales, Campaigns, Demand Generation, and Product Management to drive overall awareness, pipeline generation, and revenue growth across Stripe’s existing customer base and new prospects. This is a crucial role for a leader who can operate at a strategic level while also ensuring executional excellence across multiple distinct product lines.

What you’ll do

• Be a storyteller. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience and differentiate Stripe. You have excellent verbal and written communication skills
• Lead with data. You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take our products to market
• Keep things organized. You are able to manage highly interdependent, complex projects and keep various workstreams on track. You are able to manage highly interdependent, complex projects and keep various work streams on track
• Have a passion for technology. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand. You are an avid user of AI to drive efficiency. You are an avid user of AI and ML technologies to drive efficiency in your work and find creative solutions.
• Be Ambitious. You are eager to make an impact at Stripe. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right
• Lead and Mentor. You are an experienced, empathetic, and hands-on leader with a track record of developing and mentoring high-caliber talent. You can seamlessly balance strategic leadership with getting into the details to execute and drive results.

Responsibilities

• Develop go-to-market strategies to drive growth of Stripe Tax and Data products. Deeply understand the market, target segments, customer needs - and use this knowledge to develop high-impact marketing strategies to drive growth across the self-serve and sold funnels.
• Lead a small but mighty high performing team. Develop go-to-market strategies to drive growth of Stripe Tax and Data products. Deeply understand the market, target segments, customer needs - and use this knowledge to develop high-impact marketing strategies to drive growth across the self-serve and sold funnels.
• Partner closely with Product Management, Sales, and Corporate Marketing to shape the product roadmap, messaging, and positioning for Revenue products.
• Create compelling and differentiated product narratives, core messaging, and customer-facing content (e.g., website copy, sales decks, case studies).
• Lead a small but mighty high performing team.

Who you are

Minimum requirements

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. 

• 10+ years of product marketing experience, with 3+ years as a people manager
• Exceptional cross-functional leadership and ability to influence across all levels and functions, from senior leadership to project teams.
• High comfort toggling between big-picture strategy and detailed execution, with a strong bias to action
• Excellent communication and presentation abilities, with a proven track record explaining technical concepts in ways that technical and non-technical audiences can understand
• Proven ability to partner with Sales

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Merchant Experience team builds the UI operating system and core experiences that power decades of growth for millions of businesses globally, enabling Stripe to be the business SaaS solution of choice for next-gen companies. We own the foundational platforms and product surfaces that merchants interact with every day - from the Stripe Dashboard to the frameworks and tooling that hundreds of Stripe engineers use to build world-class user interfaces.

We're at an inflection point. AI is fundamentally changing how users interact with software, and we believe Stripe is uniquely positioned to reimagine what a merchant experience looks like in an AI-native world. At the same time, we're raising the bar on the quality and performance of everything we ship - because the millions of businesses that depend on Stripe deserve an experience that is fast, reliable, and crafted with care.

What you'll do

As a Senior Staff Engineer on the Merchant Experience team, you will be a technical leader responsible for shaping the next generation of how Stripe merchants interact with our products. You'll drive a step-function improvement in the quality and performance of our core surfaces, and help define what AI-powered merchant experiences look like at Stripe.

Responsibilities

• Define technical strategy for merchant-facing experiences across Stripe, with a focus on quality, performance, and the integration of AI into core user workflows
• Lead the design and delivery of complex, cross-team projects that measurably improve the reliability, responsiveness, and polish of Stripe's merchant surfaces
• Champion a quality-first engineering culture - establish standards, tooling, and processes that make it easy to ship high-quality, performant UI by default
• Drive performance as a product feature - own the technical approach to making the Dashboard and merchant tools best-in-class in speed and responsiveness, including instrumentation, budgets, and architectural improvements
• Innovate on the future of merchant UX - explore and prototype how AI can transform the way merchants discover, configure, and operate Stripe products, moving beyond traditional dashboard paradigms
• Build platforms and abstractions that make Stripe engineers more productive - frameworks, components, and developer tools that encode best practices for quality and performance
• Partner across Stripe with Product, Design, AI/ML, and infrastructure teams to translate high-level product vision into a concrete technical roadmap
• Mentor and grow engineers across the organization, raising the technical bar and fostering a culture of craftsmanship and high standards

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

• This is a Senior Staff role - the expected scope of this role includes overseeing the work of 4-6 teams and owning an entire portfolio of products - and while there’s no strict minimum we're looking for, most candidates will have at least 10-15 years of experience in the industry
• Experience building and shipping complex, user-facing web applications that have reached large-scale audiences (hundreds of thousands of users) or have been contributed to by hundreds of engineers
• A track record of leading large-scale, cross-functional engineering projects with broad organizational impact
• Deep expertise in modern frontend and full-stack development - you have strong opinions on what makes a great user experience and the technical skills to make it real
• Demonstrated ability to drive measurable improvements in software quality and performance (e.g., load times, reliability, test coverage, error rates)
• Experience influencing technical direction and driving alignment across multiple teams without formal authority
• Excellent communication skills - you can articulate a compelling technical vision to engineers, product leaders, and executives alike

Preferred qualifications

• Experience building or maintaining design systems, component libraries, or frontend platform infrastructure at scale - ideally with React
• A deep interest in the intersection of AI and UX - you think critically about how emerging technologies change interaction models and are excited to pioneer new paradigms
• Experience with performance engineering: profiling, instrumentation, budgeting, and optimization of modern web applications
• Experience with the complexities of deploying large web applications at global scale - bundling, CDNs, browser compatibility, and build tooling
• Comfort working across the full stack - while this role skews frontend, you're not afraid to dive into APIs, backend services, or data layers when that's what the problem requires
• Familiarity with distributed systems, API design, and building platforms that serve both internal developers and external users
• A passion for developer experience and making other engineers more productive
• Experience mentoring senior engineers and contributing to engineering culture and hiring
• Hands-on experience integrating AI-powered capabilities into user-facing products - you've helped ship features that make complex workflows simpler and more intelligent

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the teams

MaaS (“Money as a Service”) Data Science

The MaaS Data Science team is central to all money movements, embedded finance, and platform solutions for our biggest and most complex customers.  The two roles available are in Embedded Finance (Capital, Issuing) and Connect (Stripe’s solution and growth suite for platforms and marketplaces).  We set the data foundations for company wide data primitives + external products; drive strategy through modelling, analytics, and experimentation; build world class data-driven + ML powered product experiences; and partner closely with cross-functional partners across all facets of the business (Product, Engineering, Risk, Marketing, Ops, Strategy, and more) to ensure the success of our Connect, Capital, and Issuing product suite.  

Growth Data Science

The Growth Data Science team helps businesses on Stripe get started both quickly and effectively. We work closely with Growth product and engineering leads to optimize every step of the user journey, from awareness and acquisition, through product adoption, to usage growth and retention. Our team is known for being an experimentation powerhouse, for pushing the frontiers of causal analysis and cumulative impact measurement, and for developing a deep understanding of the user journey that helps drive the product roadmap. We work closely with Growth Product and Engineering, and more broadly with Sales, Marketing, Developer Platform, Support, and Risk teams.

What you’ll do

Data Science Managers at Stripe are responsible for the success of their team. You’ll be deeply involved in the modeling and design processes as well as coaching, mentoring, and leading the team. You’ll have a deep understanding of how to drive efficient data science teams and you’ll have a strong user-focus. You’ll be working with data scientists, analysts and engineers on creating technical solutions and communicating effectively across teams and senior leadership.

Responsibilities

• Drive the roadmap and priorities for your team, and work with many Stripe leaders across the company to enhance our ability to be data driven.
• Collaborate with stakeholders across the organization such as engineering, analytics, operations, finance, and marketing.
• Lead and manage processes to help the team do its best work and engage effectively with the rest of Stripe
• Manage a high-performing team of data scientists, supporting them to achieve a high level of technical excellence and advance in their careers.
• Recruit and onboard great data scientists, in collaboration with Stripe’s recruiting team
• Contribute to broad data science initiatives as a member of Stripe’s data science management team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• A PhD or MS or BS in a quantitative field (e.g., Statistics, Operations Research, Economics, Computer Science, Engineering).
• You have at least 3 years of direct management experience leading data science or ML teams, and 10 years of overall data science experience.
• You have demonstrated expertise in designing metrics and guiding business decisions with data.
• You have technical expertise to drive clarity with staff and senior scientists about architecture and strategic modeling decisions.
• You’ve managed teams that have built and shipped machine learning systems and data products at scale, and have hands-on experience with challenging problems.
• You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs.
• You have clear and persuasive communication skills in writing and verbally.
• You thrive on a high level of autonomy and responsibility.
• You foster a healthy, inclusive, challenging, and supportive work environment.

Preferred requirements

• You are comfortable working with geographically distributed teams
• Expertise in time series forecasting, predictive modeling, or optimization
• Expertise in data design and building scalable data architectures

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Support Experience engineering organization builds and improves Stripe’s user support from end to end: how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions. We’re accountable for the quality and reliability of this support stack and we use data and firsthand user research to continuously improve it. 

Providing great support to users of all sizes is culturally important to everyone at Stripe. We are a group of friendly, user-oriented engineers that partner closely with Stripe’s world-class design, product, and operational teams. This includes the external-facing support interfaces (support.stripe.com), content, entry points, internal tooling, case routing, and helping product teams across the company reduce support volume by improving our products. We are also using the latest generative AI technologies to re-imagine support experiences, and are developing AI assistants for Stripe’s users and internally to help our operations teams be more productive.

What you’ll do

As a Machine Learning Engineer on the Support Experience team, you'll play a crucial role in enhancing our self-serve support experiences. You will be responsible for designing, building, training, evaluating, deploying, and owning ML models in production. For example, we apply LLMs to answer user questions with conversational agents and personalize product documentation, and are building automated systems to solve complex user problems. You will work closely with software engineers, machine learning engineers, product managers, and data scientists to operate Stripe’s ML powered systems, features, and products. You will also have the opportunity to contribute to and influence ML architecture at Stripe and be a part of a larger ML community. 

Responsibilities

• Design  and implement state-of-the-art ML models and large scale ML systems for enhancing self-serve support capabilities, balancing ML principles, domain knowledge, and engineering constraints
• Develop and optimize contextual conversation models and ML-powered resolution flows for common support scenarios, using tools such as PyTorch, TensorFlow, and XGBoost
• Create and refine pipelines for training and evaluating models in both offline and online environments, with a focus on improving support quality and user satisfaction
• Implement ML features that streamline information collection and processing for support agents, enhancing overall support efficiency
• Collaborate with product, strategy, and content teams to propose, prioritize, and implement new AI-driven support features and improve answer capabilities
• Stay current with the latest developments in ML/AI, particularly in natural language processing and conversational AI, and apply innovative ideas to improve support experiences

Who you are

We are looking for ML Engineers who are passionate about building ML systems that touch the lives of millions. You have experience developing efficient feature pipelines, building advanced ML models, and deploying them to production. You are comfortable with ambiguity, love to take initiative, have a bias towards action, and thrive in a collaborative environment.

Minimum requirements

• Bachelor's Degree in ML/AI or related field (e.g. math, physics, statistics)
• 3+ years in AI/ML and backend engineering, including building and operating production ML systems at global scale with stringent SLOs—balancing reliability, latency, and cost—with privacy, security, and compliance by design.
• Deep and up-to-date applied LLM experience: RAG/embeddings, tool use/function calling, agentic planning/orchestration architectures, post-training methods, code generation, benchmarks and evaluations, etc. Familiarity with classical ML methods and common frameworks e.g. Pytorch, TensorFlow.
• Proficient in Python; strong distributed systems and data science fundamentals.
• Experience working closely with product management, design, other engineers, and other cross-functional partners.
• Strong technical leadership and communication: mentoring and elevating engineers, elevating AI/ML awareness and posture within organizations, setting architectural direction, and driving alignment in ambiguity.

Preferred qualifications

• MS/PhD degree in ML/AI or related field (e.g. math, physics, statistics)
• Experience working in Java or Ruby codebases
• Experience designing, deploying, and owning Agentic LLM solutions (e.g., multi-step orchestrators, tool use/function calling) specifically for complex customer support or internal workflow automation.
• Comfortable working with distributed teams across multiple locations and time zones

About this team:

The Sales Planning and Strategy Team’s mandate is to partner cross-functionally to realize growing revenue targets, to scale the organization sustainably, and to address new go-to-market opportunities and challenges. We are responsible for developing Samsara’s multi-year strategy and detailed plan to achieve our revenue growth targets in close collaboration with Finance, Product, and Marketing. We also work with Sales Operations and Strategy to execute our plans in-year and drive strategic initiatives to support Samsara’s profitable growth.

About the role:

The Sales Planning and Strategy team is looking for an intellectually curious, motivated, and high-impact team member to join our team. This role will support building the multi-year plan to achieve our ambitious growth targets, drive analysis to deeply understand our Sales team performance, and manage strategic projects in partnership with our Sales leaders. We are a highly collaborative team and seek to have an outsized impact on Samsara through high-quality output, teaming across functions and hierarchies, and commitment to ongoing skill development.

This is a remote position open to candidates residing in Canada.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will: 

• Drive strategic planning initiatives to support Samsara’s long-term growth in partnership with Sales Leadership, Business Operations, Sales Operations, Finance, Marketing, and other cross-functional teams
• Develop insights and own analytical models that inform long-term and annual planning
• Guide Sales leaders through planning and strategic project outputs, incorporating their feedback, and guiding execution
• Prepare executive-level presentations, analyses, and talking points as part of planning and strategic project work
• Collaborate across Samsara, building trusted relationships across organizations and functions to create “connective tissue” between cross-functional teams
• Identify risks to growth goals and develop action plans to mitigate those risks
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally 

Minimum requirements for the role:

• 5-8 years of experience in Consulting, Finance, Business Operations, Sales Strategy & Operations or other analytical role
• Highly organized with exceptional attention to detail and the ability to manage multiple projects with tight deadlines
• Strong analytical and logical reasoning skills; a deep sense of curiosity 
• Collaborative orientation and experience in building trusting relationships and influencing others (incl. executive audiences)
• Self-starter who thrives and can multitask in fast-paced and often ambiguous environments; enthusiastic about improving efficiencies. Bias for action.
• Strong presentation skills, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfortable in business and technical discussions. 
• Ability to synthesize a broad set of information into a cohesive narrative
• Expertise with analytical tools (e.g., Tableau, Excel, Google Sheets)

An ideal candidate also has:

• Experience working with big data tools (e.g., DataBricks, BigQuery, SQL, etc.)
• Experience with GTM strategy

About the team

The Data Delivery team builds the systems that help StackAdapt customers and internal teams understand campaign performance.

We process, organize, and serve large volumes of campaign and marketing data so it can be used reliably across customer-facing dashboards, reporting, billing, forecasting, campaign pacing, measurement, exports, and internal analytics.

Our work turns raw activity — such as impressions, clicks, conversions, spend, pacing, audience reach, creative performance, and cross-channel engagement — into accurate and actionable insights.

The team works closely with product managers, backend engineers, web engineers, data scientists, analysts, business teams, and customer-facing teams to make data accurate, timely, scalable, and easy to use.

Why this role matters

StackAdapt is expanding into the next generation of AI-powered advertising and marketing execution. As the platform grows across media, email, social, and emerging AI-powered channels, customers need a trusted view of performance across the full customer journey.

The Data Delivery team is at the forefront of making this possible. We build the reporting, measurement, forecasting, billing, API, export, and data-serving systems that help customers trust the data, understand performance, and optimize campaigns.

As a Senior Staff Software Engineer on Data Delivery, you will help shape the long-term technical strategy for Data Delivery and the broader Stats & Analytics domain. You will work across teams to understand how the platform fits together, identify the right technical investments, and enable new product and feature development through scalable, reliable, and well-designed data systems.

This role is ideal for someone who can operate across a broad technical surface area, connect product goals with platform architecture, and influence technical direction beyond a single team.

To learn more about StackAdapt’s broader platform vision, watch Yang Han discuss the evolution of StackAdapt’s AI-powered advertising and marketing platform:
How AI Advertising Platform StackAdapt Connects Marketers With Agencies - CTO Yang Han

What you’ll be doing

• Technical strategy: Shape the long-term architecture and technical direction for Data Delivery and related Stats & Analytics systems.
• Cross-team leadership: Lead initiatives that span multiple teams, systems, and product areas, helping teams align on durable technical solutions.
• Platform enablement: Build and guide systems that make it easier to launch new reporting, measurement, forecasting, billing, export, and analytics capabilities.
• System design: Make high-impact technical decisions across APIs, data pipelines, data models, distributed systems, storage, serving layers, and operational patterns.
• Product partnership: Work with product, engineering, data science, analytics, and business leaders to translate company priorities into technical roadmaps.
• Technical quality: Identify systemic gaps in reliability, scalability, data quality, developer experience, and operational ownership, then drive improvements.
• Decision-making: Clarify trade-offs around correctness, latency, freshness, cost, migration complexity, maintainability, and long-term platform leverage.
• Technical mentorship: Coach and mentor engineers, including senior engineers, through architecture reviews, design discussions, and strategic technical guidance.

What you’ll bring

• Broad technical leadership: Experience shaping technical direction across teams, domains, or large platform areas.
• Backend and data systems expertise: Deep experience building scalable services, distributed systems, data platforms, or data-intensive applications.
• Strategic system design: Strong judgment across APIs, data pipelines, databases, distributed systems, observability, reliability, and long-term architecture.
• Cross-functional influence: Ability to align engineering, product, data science, analytics, and business stakeholders around technical strategy.
• Platform thinking: Ability to design systems that create leverage for multiple teams and make future product development easier.
• Data quality mindset: Strong ability to reason about correctness, freshness, completeness, consistency, explainability, cost efficiency, and customer trust.
• Business and product judgment: Ability to connect technical investments to customer impact, product velocity, reliability, and long-term business value.
• Technical communication: Ability to explain complex technical trade-offs clearly to both technical and non-technical audiences.
• Mentorship: Experience developing senior engineers and raising engineering standards across a team or domain.
• Technical stack: Strong programming skills; experience with Golang and technologies such as Kafka, TiDB, Redshift, Vitess, Iceberg, StarRocks, or Trino is a plus.
• Domain experience: Experience in adtech, marketing technology, reporting, analytics, billing, attribution, forecasting, or high-volume event processing is a plus.

What success looks like

You will help Data Delivery and the broader Stats & Analytics domain build trusted, scalable, and efficient data systems that enable faster product development and better customer outcomes.

In practice, this means:

• Data Delivery has a clear long-term technical direction that supports StackAdapt’s product and platform growth.
• Teams can launch new reporting, measurement, forecasting, billing, export, and analytics capabilities faster and with greater confidence.
• Core data systems are more reliable, scalable, cost-efficient, and easier to evolve.
• Product and engineering teams have a stronger understanding of how Stats & Analytics systems fit together.
• Technical trade-offs are clearly understood, documented, and aligned across teams.
• Engineers around you grow through your mentorship, strategic guidance, and example.
• Data Delivery helps StackAdapt scale new advertising and marketing opportunities by giving customers a trusted view of performance across channels and the customer journey.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

Brex’s Governance, Risk, and Compliance function is at an exciting and pivotal point in our maturity journey and we’re seeking a team member who can seamlessly bridge compliance expertise with technical execution. As a Senior GRC Engineer, you will drive critical GRC processes that mitigate risk, keep us compliant, and build trust with our customers and partners. You'll evolve the technical foundation of our Trust program by automating security controls, building integrations between security tools and GRC platforms, and creating scalable processes that enable Brex to maintain compliance efficiently as we expand into new markets. You'll work at the intersection of security, engineering, and compliance — translating regulatory requirements into technical solutions and building automation that eliminates manual toil.

You'll leverage your deep understanding of SOC 2, PCI DSS, ISO 27001, AI governance frameworks, and others to both design controls for emerging compliance requirements and mature existing programs through automation and continuous monitoring. You’ll support Trust Assurance, Third Party Risk Management, and other Security Risk Management initiatives. Working with our Engineering, Infrastructure, and Product teams, you'll translate compliance frameworks into technical controls and build automated systems that help us achieve world-class security as Brex expands.

Your contributions will directly accelerate Brex's maturity. You'll design workflows using Tines, build integrations between security and GRC systems, and create dashboards for security metrics. You'll implement controls across the technology stack, support multiple audits (SOC 2, PCI DSS, SOX/ITGC, FINRA, ISO), and contribute to AI governance framework implementation (ISO 42001, NIST AI RMF, EU AI Act).

You'll have autonomy to build innovative solutions, collaborating cross-functionally to implement controls that enable growth while communicating technical concepts effectively across the organization.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Manage and scale IT infrastructure, services and tooling
• Work with a diverse group of  IT partners to optimize our provided services
• Implement new services in support of Information Technologies vision
• Scale our services by implementing configuration as code via Terraform providers or APIs
• Operationalize and upskill IT and its partners by producing documentation and leading training sessions
• Evangelize best practices both internally and externally facing

Requirements

• 5+ years of experience in GRC, IT Governance, or Security Engineering with a strong track record of automating manual compliance workflows.
• Deep experience with security frameworks such as SOC 2, PCI DSS, ISO 27001, and NIST CSF, specifically within cloud-native environments.
• Technical proficiency in Python (or similar scripting languages) and experience building integrations using APIs to connect security tools with GRC systems. You can read code, design integrations, and understand technical implementations.
• Builder mindset with the ability to design and implement automated control testing, continuous monitoring, and data-driven security metrics. You see manual processes and immediately think about how to automate them.
• Exceptional cross-functional collaboration and communication skills. You can translate complex compliance requirements into technical specifications that engineering teams can actually implement and influence stakeholders across technical and non-technical domains.
• Strong systems thinking. You have the ability to design scalable GRC architectures that grow with the company, rather than just solving for the immediate audit.
• Bias for action. You’re a self-starter who ships solutions quickly and iterates based on feedback. 

Bonus points

• Previous experience in Fintech or banking environments navigating complex regulatory landscapes.
• Hands-on experience with Tines or other SOAR platforms to automate security operations.
• Familiarity with AI/ML governance frameworks (NIST AI RMF, ISO 42001) or securing agentic systems.
• Deep knowledge of Cloud Security (AWS/GCP), infrastructure-as-code (Terraform), or DevSecOps practices.
• Relevant industry certifications such as CISSP, CISA, or CCSP.
• Experience building metrics dashboards for security visualization and reporting.
• Active contributions to the GRC or Security community through open-source projects or public research.

Compensation

The expected salary range for this role is $153,600 - $192,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

S'more about the team:

The Analyst will leverage data and manage database tools to help inform and support our Logistics strategy. Responsibilities include facilitating weekly business reviews and building common datasets, building and monitoring key performance indicators, and drawing impactful conclusions from supply chain performance data. This includes, but is not limited to, on-time performance, customer-reported errors, and exceptions measurements. The Analyst will analyze network and carrier performance to provide the team with insight and recommendations on continued network quality improvements. You will also work directly with our logistics operations team, supporting them and providing coverage in their duties, where necessary.

Lettuce share what this role will be responsible for:

• Report to Sr Director, Logistics to enhance the customer experience from an analytics and quality and cost standpoint
• Analyze specific data points or datasets and partner with team members to convert desired business measurements into specific metrics 
• Conduct deep-dive root cause analysis on recurring service failures and partner with Operations to implement corrective action plans
• Own necessary database improvements and develop weekly analysis reporting on customer-reported errors and on-time performance 
• Maintain tools and dashboards to support Logistics processes, including measuring delivery quality, cost, and customer experience
• Assist in pushing data normalization initiatives and quality metrics across broader Logistics stakeholders 
• Help develop, support and integrate new data streams and projects to create full supply chain visibility 
• Drive a customer-focused environment committed to delivering the highest quality product to our customers
• Execute against ad-hoc reporting requests from leadership team
• Assist operations teams with developing tools to measure performance metrics
• Assist with Holiday Planning for a smooth transition and customer satisfaction
• Support operations team throughout the week and provide assistance through modification of outbound logistics plan
• Provide feedback on strategic planning and forecasting
• Generate sound logistics initiatives and plans for improvement for various modes of transportation (FTL, LTL, last mile delivery)
• Participate and support department in logistics initiatives
• All other duties as assigned

Sound a-peeling? Here's what we're looking for: 

• Bachelor’s degree in Business Administration, Economics, Data Science, Computer Science, Information Systems, Accounting, or other relevant area of study required
• 2 years experience delivering analytical solutions to complex problems required
• 3+ years of experience within supply chain, transportation, or manufacturing companies
• Proven ability to quickly adapt, problem solve and drive the right results using data
• Quantitative and analytical experience – must have exceptional MS Excel skills
• Ability to travel up to 10% within the United States and Canada required
• Experience in turning analysis into action using tools such as Excel, Python, SQL, Knime or Tableau preferred
• Proactive, ambitious, and assertive: take ownership of work and think beyond the scope of a given assignment
• Extremely organized and have excellent follow up skills
• Strong interpersonal skills and self-motivated
• Entrepreneurial with a strong attitude towards ownership and getting things done
• This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
  • Prolonged periods working at a desk and on a computer
  • Reading information on a computer screen and inputting data into a computer system
• You are:
  • Data-driven – you can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making.
  • Intellectually curious – you have an insatiable desire to understand how things work, why they work the way they do, and to consistently challenge the status quo.
  • Detail-oriented – you possess strong organizational skills and consistently demonstrate a methodical approach to all your work.
  • Agile – you thrive in fast-paced and dynamic environments and are comfortable working autonomously.
  • A critical thinker – you use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
  • An excellent communicator – able to communicate at all levels with clarity, poise, maturity and precision both written and verbal.
  • Collaborative - you enjoy working cross functionally with various teams to gather key inputs, and able to work well with diverse opinions.
  • Customer-focused: aim to achieve a customer experience and product that is second to none

Let’s cut to the cheese, this is why you'll love it here:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003

Drive the future of resilient, cloud-first database platforms powering mission-critical payment ecosystems.

The Role

We are seeking a highly skilled AppOps DBA to join our Technology & Engineering team. In this role, you will play a key part in developing, operationalizing, and supporting next-generation on-premises and cloud database solutions. You will provide technical leadership across Oracle, Exadata, and Aurora PostgreSQL platforms, helping to ensure high availability, scalability, security, and operational excellence across mission-critical environments.

Working closely with Development, QA, Platform Engineering, and AppOps teams, you will contribute to automation-led database operations, cloud transformation initiatives, and continuous performance optimization in a fast-paced, highly collaborative environment.

What You’ll Do

• Manage and optimize Oracle, PostgreSQL, Aurora, AWS RDS, and Exadata database environments to ensure performance, reliability, and availability.
• Lead database operationalization initiatives including automation, observability, resiliency, backup, recovery, replication, and disaster recovery strategies.
• Support and influence cloud migration programs from Oracle on-premises environments to AWS-based Oracle and Aurora PostgreSQL platforms.
• Implement CI/CD pipelines, Infrastructure as Code practices, and intelligent automation to streamline deployment and operational processes.
• Collaborate cross-functionally with engineering, product, and support teams while participating in rotating on-call production support activities.

What We’re Looking For

• Strong hands-on experience managing Oracle Exadata, AWS RDS, Oracle, and Aurora PostgreSQL database environments.
• Expertise in AWS technologies including EC2, S3, Aurora, Redshift, AWS DMS, and AWS Schema Conversion Tool (SCT).
• Deep understanding of database architecture, SQL tuning, PL/SQL, performance optimization, backup and recovery strategies, and high-availability design.
• Experience with DevOps methodologies, container platforms such as Kubernetes and Docker, and Infrastructure as Code tools including Terraform, CloudFormation, and Ansible.
• Excellent communication, collaboration, and technical documentation skills, with the ability to work effectively across business and technical teams.

Bonus Points For

• AWS Certified Database – Specialty certification.
• AWS Certified Data Engineer or AWS Certified Solutions Architect certification.
• Oracle Cloud or Oracle Database certifications.
• Experience mentoring technical teams and driving operational best practices.
• Previous experience supporting large-scale distributed production environments in financial services or highly regulated industries.

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, training, and industry certifications.
• Be part of a team shaping the future of digital financial services.
• Help shape the future of digital transformation across FS & Energy.

Benefits

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment.
• Retirement Savings Program – RRSP with optional employer matching contributions.
• Virtual Health Care and Employee & Family Assistance Program available to employees and dependents.
• Enhanced parental leave benefits, wellness reimbursement, and new parent support programs.
• Business Coach from Day 1 with continuous learning and development opportunities.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

#LI-hybrid

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As we continue to scale, we’re strengthening our Data Engineering team. The primary focus of this role is to reimagine the data infrastructure to support our AI platform. This transformation will be critical to the success of our future products, and vital in delivering value to our 100,000+ business owners

You must be commutable to our NYC or SF headquarters. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do:

As an Software Engineer, Data Platform, you'll be both a hands-on technical expert and a strategic leader. You'll drive the design of core data models and pipelines in our Snowflake and Clickhouse lakehouse, setting the standards for quality, reliability, and scalability across the platform.

You'll own end-to-end solutions—from architecture and implementation to operations and optimization—while helping guide the long-term direction of GlossGenius' data ecosystem. You'll collaborate across teams to turn complex business problems into robust data solutions, mentor engineers to help them grow and deliver at a higher level, and help the team evolve toward a fully governed lakehouse with fine-grained access controls and consistent lineage.

• Design and implement core data models and pipelines that power analytics, ML, and product experiences
• Implement modern data lake orchestration patterns, including medallion architectures
• Architect and evolve a scalable, cost-efficient, and reliable lakehouse foundation using Snowflake, Clickhouse, and orchestration tools
• Define best practices and technical standards that improve data quality, governance, and performance across teams
• Mentor engineers and foster a culture of ownership, operational excellence, and continuous learning
• Shape the long-term technical vision and roadmap for GlossGenius' data platform

What We’re Looking For

• 5+ years of experience in data engineering, with a strong background in data architecture, data modeling, and distributed data systems
• Deep expertise in modern lakehouse technologies such as Snowflake and Clickhouse
• Experience implementing modern data orchestration patterns for big data use-cases, including batch and streaming workloads
• Advanced proficiency in SQL and Python or Scala, including performance optimization and large-scale ETL design
• Familiarity with AI/ML workflows and the data infrastructure that supports them, you understand what it takes to move data from raw ingestion to model-ready, and ideally have experience building pipelines that feed or serve ML models in production
• Demonstrated ability to lead technical initiatives, set standards, and influence decisions across teams
• Comfort owning systems end-to-end, including monitoring, reliability, and cost management
• Excellent communication skills with the ability to translate technical trade-offs to both engineers and non-technical stakeholders

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Cloud Security team is focused on protecting Robinhood’s AWS cloud and providing engineers with foundational security capabilities. It is a major contributor to the company’s least privilege objective to manage network traffic and reduce the level of access that employees have or could obtain through escalation.

A Senior Security Engineer on the Cloud Security team is a well-rounded technologist and a deep subject matter expert in cloud security and building security controls on Amazon Web Services (AWS). The ideal candidate for this role will embody and exemplify our Safety First value.

This role is based in our Bellevue, WA offices, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• As a Senior Security Engineer you will be part of a team which owns the security posture for cloud infrastructure on which all Robinhood products are built
• You will build and operate solutions that protect foundational infrastructure and make it easier for Robinhood developers to protect their applications
• Protect Robinhood’s AWS cloud environment and provide engineers with foundational security capabilities
• Build, configure and set up systems with a safety first approach

What you bring

• Securing enterprise applications on AWS by building software, services, and automation that provide safe defaults, paved roads, and intuitive capabilities to other developers
• Proficiency with Golang (preferred) or Python and Infrastructure-as-Code (IaC) using Terraform
• Strong command of industry best practices like the AWS Well-Architected framework and CIS Benchmarks and have expert level knowledge of AWS security services like Identity & Access Management (IAM), Service Control Policies (SCPs), AWS WAF, and AWS Network Firewall

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

Role & Team

As an ML Engineering Manager, you will lead across several cross-functional teams, managing up to ~10 machine learning engineers and data scientists. You will support teams working on data- and machine-learning-driven product capabilities.

Our product teams are cross functional and will typically include product managers, designers, engineers and subject matter experts relating to the team’s domain.

You will be accountable for the technical direction and delivery outcomes of your area. You will challenge your teams to pursue ambitious goals while providing a high level of support — growing engineering talent and fostering a highly collaborative, team-based environment where people can do great work.

Your primary focus will be on building high-performing teams and driving results through others. You will not be expected to spend significant time doing hands-on coding; however, you will be expected to dive deep technically when required and leverage your experience to support strong technical decision-making.

Time zone requirement: Europe (GMT/WET, CET, EET) and Eastern North America (NST, AST, EST)

What You'll Do

• Enable our Machine Learning and data teams to operate as highly productive, cross-functional teams delivering high-quality ML-driven capabilities
• Support teams working with satellite imagery and geospatial datasets, balancing experimentation, iteration, and ongoing improvement of existing solutions
• Grow the teams by attracting and hiring great Data and ML talent
• Foster an inclusive, supportive, and caring culture where everyone can do their best work
• Provide regular 1:1 coaching and feedback to help others thrive, grow, and reach their aspirations
• Act as a strategic partner to Product Managers within your domains, ensuring technical decisions balance short- and long-term goals
• Ensure the technical approaches within your domains support future product and modelling needs
• Work closely with other Product, Design and Engineering leaders on strategy, technology, and people
• Help evolve Data and ML practices and introduce ways of working that improve collaboration, delivery, and learning

Skills & Experience

• 8+ years of professional experience building ML- or data-driven systems, at least 3 years’ experience leading and managing ML or data-focused teams
• Passionate about climate and the role technology can play in addressing environmental challenges
• Experience working in a high-growth scale-up or startup environment
• Product-minded, with the ability to demonstrate meaningful business impact through technology
• Sufficient technical depth in machine learning, data systems, or applied ML to guide teams and challenge decisions
• Experience working with python-based ML or data workflows and collaborating closely with data scientists
• Strong leadership skills, with a coaching mindset and the ability to support engineers and data scientists at all levels
• Excellent communication skills and the ability to collaborate effectively in cross-functional environments
• Passion for learning and staying current with evolving technologies and industry trend

Nice To Have

• Engineering mindset or background, with experience applying software engineering best practices to data and ML systems (e.g., reproducibility, testing, monitoring, and production deployments)

Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

What We Offer

• Competitive, location-specific compensation and benefits 
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

As a Senior Content & Social Specialist, you will own Flipp’s B2B storytelling across the Americas, shaping how we show up as a trusted voice in the retail industry. Your focus will be on bringing global narratives to life at the regional level, translating business priorities, research, and market insights into compelling, high-impact content across key markets: the United States, Canada, Mexico, Colombia, and Brazil.

Beyond the regional scope, you will also play a key role globally. You will work closely with the People & Culture team on employer branding content for both Flipp and Shopfully, crafting narratives that strengthen our positioning as a global, integrated company and support talent attraction across markets. Employer branding is embedded in business storytelling, showcasing people, expertise, and impact through credible, narrative-driven content. This work naturally connects with internal communications, where you will strengthen knowledge sharing and engagement across the organization.

What you'll get the opportunity to do:

• Own and drive the Social Media and Content Strategy across the United States, Canada, and Latin America, ensuring strong brand positioning and consistency while translating global narratives into relevant regional storytelling.
• Drive the creation and delivery of global employer branding content for both Flipp and Shopfully, developing assets that strengthen our positioning as a global, integrated company across all markets.
• Define and execute content plans across all owned channels — including LinkedIn (primary), Instagram, newsletters, and corporate websites — ensuring alignment between regional initiatives and global priorities.
• Create and optimize high-impact content (LinkedIn and Instagram posts, videos, ebooks, case studies), working closely with content specialists, designers, and videomakers from concept to publishing and performance analysis.
• Shape and amplify executive presence on LinkedIn, elevating leadership visibility, and drive employee advocacy programs, to extend the reach of our content.
• Contribute to internal communication initiatives at a global level, managing internal newsletters and the company intranet to deliver clear, consistent messaging.
• Own and manage corporate websites (WordPress CMS), overseeing content updates, publishing, and coordination with external agencies.

What you'll bring to the team:

• 3+ years of experience in content creation and social media management, with a strong editorial mindset and a sharp eye for tone of voice and brand consistency.
• Excellent copywriting skills, with the ability to craft clear, engaging, and strategic messaging for both external and internal audiences.
• Ability to connect content strategy to business objectives and translate complex topics and business priorities into high-impact content.
• Deep understanding of LinkedIn and Instagram, including formats, algorithms, and performance levers.
• Professional-level fluency in spoken and written Spanish is required.

Role Overview 

We are seeking an accomplished Principal Engineer to lead the technical architecture and evolution of our hybrid digital ecosystem. In this pivotal role, you will drive the strategic integration of multi-modal AI into our core infrastructure while architecting an omnichannel platform capable of supporting complex customer journeys. You will balance the adoption of proven third-party AI solutions (OpenAI, Anthropic) with the development of proprietary optimizations where they deliver a competitive advantage. As a technical leader, you will champion a vendor-agnostic, ethically grounded, and Privacy by Design approach to AI implementation.

Key Responsibilities

• Infrastructure Modernization: Lead the roadmap for migrating legacy data pipelines to AI-native architectures. You will design modern data orchestration solutions utilizing Apache Airflow, dbt, and Kafka to replace outdated batch processing with real-time, event-driven flows.
• AI-Native Web Transformation: Define the web infrastructure required for a high-agility ecosystem. Architect the evolution of our Headless CMS environments (AEM, Contentful) and modern frontend frameworks to enable automated page assembly and AI-driven UI components.
• Agentic Pipeline Development: Design and build autonomous pipelines that bridge the gap between design systems, automated component development, and publishing workflows.
• ML & Data Engineering Leadership: Establish standards for RAG, vector databases, and LLM orchestration. Provide architectural guidance for the seamless integration of AI capabilities across headless and omnichannel systems while ensuring consistency, performance, and security.
• Engineering Productivity: Champion the use of AI-assisted coding and engineering productivity tools such as Claude Code and Cursor to accelerate development cycles and optimize architectural decision-making.

Required Qualifications

• Experience: 8–10 years in software engineering, specializing in SaaS platform architecture and distributed systems design.
• Leadership & Advocacy: Excellence in technical diplomacy and stakeholder influence. Proven ability to translate complex AI/Data roadmaps into business value while mentoring senior teams and advocating for architectural best practices.
• Data Orchestration: Strong hands-on experience with Apache Airflow (or similar), Kafka, and dbt to support real-time AI applications.
• AI & Web Convergence: Proven expertise integrating LLMs into production web environments with a focus on agentic workflows and autonomous UI generation.
• Architectural Vision: Deep understanding of headless CMS, composable, and event-driven patterns that allow for programmatic content and UI generation.
• Modern Delivery: Experience with cloud-native technologies (AWS/GCP, Docker, Kubernetes) and a deep expertise in data privacy frameworks and AI ethics.

#LI-Hybrid

#P24079_3413893

• Lead the strategic direction across multiple clients and creative pods
• Define and uphold the quality bar for strategic thinking and output
• Ensure strategy consistently identifies the real business problem and human tension
• Guide the development of insights, strategy narratives and opportunity territories
• Translate complex inputs into clear, simple strategic direction
• Ensure all work connects human behaviour, cultural relevance and commercial impact

• Act as a senior strategic partner to Creative leadership
• Develop creative strategies and briefs that inspire great ideas
• Help shape ideas from concept through execution
• Provide strategic feedback that strengthens the work, not slows it down
• Champion work internally and externally by grounding ideas in human truth and strategic clarity

• Serve as a senior strategic voice in client relationships
• Lead high-level strategic conversations with senior client stakeholders
• Present compelling strategy narratives that connect insight, idea and business impact
• Help clients reframe challenges and uncover new growth opportunities

• Lead the development of behaviour-led connections strategies
• Define channel roles, consumer triggers and influence points across the journey
• Ensure strategy integrates media, creative, commerce, retail and experiential
• Guide teams in mapping how ideas travel across platforms and moments

• Collaborate with a team of senior strategists
• Foster a culture of curiosity, collaboration, creativity and strategic rigor
• Be part of a team known for clarity of thinking, strong briefs and inspiring insights
• Encourage experimentation and new approaches to strategic thinking

• Lead strategy on new business pitches and opportunities
• Identify areas for organic client growth and expanded partnerships
• Contribute to the evolution of Salt’s Experiential Commerce™ strategic offering
• Help position Salt as a strategic thought leader with clients and in the industry

• 7-10+ years of experience in strategy, planning, connections planning, or integrated marketing
• Experience leading strategy across complex, integrated marketing programs
• Proven ability to turn insights and human truths into inspiring creative strategy
• Strong experience connecting culture, behaviour and commerce
• Deep understanding of media ecosystems, consumer journeys and modern marketing channels
• Strong creative briefing and idea development experience
• Exceptional storytelling and presentation skills
• Experience leading senior client relationships and strategic conversations
• Experience collaborating and mentoring high-performing strategy teams
• Ability to simplify complexity into clear strategic direction

• Finds the real problem rather than accepting the assignment
• Is relentlessly curious about people, culture and behaviour
• Thinks in ideas and opportunities — not just analysis
• Believes strategy should inspire creativity, not constrain it
• Has the confidence to make decisions and take a point of view
• Is comfortable navigating ambiguity and complexity
• Brings both creative instinct and commercial pragmatism
• Raises the ambition of the work while helping teams focus on what matters most

PERKS & BENEFITS THAT SET US APART  

We don’t just talk about balance, growth, and culture, we build for it:  

• Work-Life Flexibility: Hybrid setup, up to 28 paid days off, winter holiday shutdowns.
• Comprehensive Coverage: Health, dental, and vision plans, plus Salt Bucks to spend on what matters to you—wellness, RRSPs, or extra time off.  
• Growth-Driven Culture: Dedicated Salt Days, top-tier learning access, and formal leadership development.  
• Celebration-First Mentality: Legendary team trips, seasonal socials, and Salt Swag that reps your squad.  
• Real Rewards: Referral and new business bonuses, exclusive lifestyle perks, and personalized wellness options.  
• Culture of Belonging: DEI programs, active ERGs, and a workplace where every voice counts.  

WHAT WE STAND FOR  

• Salt of the Earth: We lead with humility, honesty, and heart—always.  
• Do What’s Right: No shortcuts. We choose integrity over ease, every time. 
• Earn Your Salt: We roll up our sleeves, chase results, and celebrate the journey. 
• Make Things Better: We’re solution-seekers, always pushing for smarter ways forward. 
• Seek Different Perspectives: Diversity fuels our thinking. Inclusion drives our impact. 

PLEASE NOTE: This is a fully remote, 1099 independent contractor opportunity with an estimated duration of six months and the potential for extension. To be eligible, candidates must be authorized to work in Canada.

About the Program

The Human Frontier Collective (HFC) Fellowship brings together top researchers and domain experts to collaborate on high-impact work that are shaping the future of AI. As an HFC Fellow, you’ll apply your academic and professional expertise to help design, evaluate, and interpret advanced generative AI systems—while gaining exposure to cutting-edge research and working alongside an interdisciplinary network of leading thinkers.

What You'll Do

• ML Projects: Get invited to engage in high-impact projects with our partnered AI labs and platforms. Help models understand real-world deep learning workflows by designing, reviewing, and optimizing PyTorch models, evaluating complex ML code and AI-generated implementations for efficiency and correctness, and advising on GPU optimization, scaling, and trade-offs.
• HFC Community: Beyond the work, you’ll become part of a supportive, interdisciplinary network of innovators and thought leaders committed to advancing frontier AI across domains.
• Contribute to Research Publications: Collaborate with Scale’s research team to co-author technical reports and research papers—boosting your academic visibility and professional recognition (e.g., SciPredict, PropensityBench, Professional Reasoning Benchmark).

Who Should Apply

• Education: PhD or postdoctoral degree in Computer Science, Computer Engineering, or a related field.
• Professional Background: 1-3+ years of experience as a Machine Learning Engineer or Data Scientist.
• Skills: Strong proficiency in Python and modern ML frameworks (PyTorch, TensorFlow). Experience with cloud infrastructure (AWS) and MLOps tools (Docker, Langchain) is a plus.
• Professional Mindset: Detail-oriented, innovative thinker with a passion in applied AI research and a commitment to collaboration.

Why Join the HFC?

• Professional Development: High-impact experts expand their influence through review projects, advisory roles, and research, while deepening their AI expertise, strengthening analytical and problem-solving skills, and engaging with pioneering AI applications in science and technology.
• Join a Top-Tier Network: Collaborate with a global network of engineers and experts to advance responsible AI through impactful, flexible research and training. 80% of our members come from leading institutions.
• Flexible Schedule: Set your own schedule, with flexible 10–40 hour weeks that fit around your life and other commitments.
• Competitive Pay: Project pay rates vary across platforms and are depending on a number of factors, including but not limited to; projects, scope, skillset, and location. 

Application Process

1. Apply: We review applications on a rolling basis.
2. Interview: Candidates will get to discuss their research experience, professional background, and alignment with our mission to advance human-centered AI.
3. Join the Collective: Successful candidates will receive an invitation to join the Human Frontier Collective Fellowship.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for a driven Inside Sales Representative to join our amazing team of visionary individuals at our Toronto Sales Headquarters located at 5200 Yonge Street, Toronto, ON. This is a hybrid full sales cycle role, with a heavy emphasis on consultative selling. There are little-to-no prospecting leads in this role, as our Marketing Team generates all leads from various channels. Your role in the process is about conversion of leads into customers!

How your first 3 months will be built:

• Week 1: Fully onsite for onboarding
• Week 2: 3 days in office and 2 days working from home
• After your first 60 days: 2 days in office and 3 days working from home

This will continually be a hybrid role onsite our Toronto HQ

Why Us

• Candidate Persona: Ideal for career-driven individuals interested in marketing, sales, or business development
• Lead Distribution System: We have a transparent, fair and equitable, lead distribution system, factoring in market conditions, growth trajectory and reps current workload
• Compensation: Competitive salary + commission based on revenue generation. On-target earnings: $45k to $90k per year. Top performers earning $100k+ annually
• Hybrid Model: Sales team in office twice a week for shared learning during onboarding; remote work available for the majority of tasks
• Training & Development: Learn how to create product/market fit through customer iteration and engagement.
• Recognition: Emerging sales channels recruit from within our team - we have seen growth and upward mobility across the department over time; leading to team leadership opportunities as well as net new roles establishing broader business development initiatives

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

• Converting leads into customers while owning the entire sales cycle, fully accountable for your book of business
• Regular cadence of touchpoints; including outbound calls, text communications, and emails
• Developing strategies to increase sales conversion rates 
• Delivering top level customer experiences 
• Becoming an expert in our internal systems, and helping streamline our processes 
• Providing feedback to other areas of the business, such as logistics, marketing & business development

What You’ll Bring

• Driven to save lives through our proactive mission 
• Dedicated, outgoing team players with genuine empathy for our customers
• Friendly, yet assertive personalities, with managerial aspirations 
• Energetic, easy going, hard working and sincere people
• Fast-learners who retain information and adapt quickly
• People willing to put in the extra work to drive sales and help scale the business

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contribution
• The total compensation for this role includes a base salary of $45,000 with a discretionary bonus of up to and over $45,000 OTE in local currency

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

*For Prenuvo's Sales roles: our 1st interview stage is generated by a platform called hireflix.com, you will receive an invite "From: Prenuvo via Hireflix <users@hireflix.com>" This is verified and clear to proceed. 

Marqeta is looking for a talented Senior Software Engineer to independently identify and deliver software solutions on our Data Infrastructure team through a set of milestones spanning a specific platform focus or a multi-component system. You will own and deliver projects in service of quarterly goals on the team and independently identify solutions to solve ambiguous, open-ended problems. You will work in collaboration with your team and cross-functional partners.

The Data Infrastructure team, within our Data & ML Platforms organization, is responsible for the data lakehouse, streaming, orchestration, and catalog platforms that power analytics and AI across Marqeta. We're a platform engineering team building infrastructure that other engineering teams depend on.

At Marqeta, participation in a rotational on-call pager duty is a required part of the software engineering role. The specifics of the rotation may vary by team, depending on team size and structure, and will be discussed further during the interview process.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

Learn more about our Product and Engineering team

The Impact You'll Have

• Define and deliver well-scoped milestones for projects, and may be a technical lead for projects on your team.
• Lead design for small-to-medium components and participate in design for larger components, moving from task-level impact to small-to-medium project-level impact.
• Have significant ownership of a component of the data infrastructure, including its reliability, performance, and developer experience.
• Identify gaps and propose plans towards addressing those gaps.
• Independently write code that is clear, well-tested, and appropriately flexible, reusable, and adaptable to changing requirements.
• Actively level up less-experienced members of your team by helping them with their craft, providing guidance, and setting a good example.
• Participate in on-call coverage.

Who You Are

• 5+ years of experience as a software engineer with a Bachelor's degree; or 3 years of experience with an advanced degree. In lieu of a degree, 8+ years of relevant experience may suffice.
• Strong proficiency in Python in a production context.
• Proficiency with SQL.
• Experience working with distributed systems.
• Production experience with multiple core data technologies, including Apache Kafka, Apache Spark, and Apache Airflow (or close equivalents).
• Production experience with modern table formats (Parquet, Hudi, Iceberg, or Delta Lake).
• Production experience with AWS or another major cloud.
• Experience with infrastructure-as-code (Terraform, CloudFormation, CDK, or equivalent).
• Experience monitoring and alerting on production systems.
• Ability to decompose business problems into solutions that may require designs with multiple interacting components.
• Ability to build correct, maintainable software components.
• Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
• Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
• A focus on quality and meeting deadlines.
• Ability to decompose business problems into solutions that may require designs with multiple interacting components.
• Ability to build correct, maintainable software components.
• Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.
• Ability to present clear and concise messages tailored to various audiences; able to communicate clearly and respectfully both verbally and in writing.
• A focus on quality and meeting deadlines.

Nice-To-Haves

• Experience with payments or the FinTech space.
• Experience with Apache Iceberg specifically.
• Experience with CDC tooling, particularly Debezium or Kafka Connect.
• Experience with data catalog tooling (DataHub or equivalent).
• Experience with Java in addition to Python.
• Exposure to Kubernetes and container-based workloads.
• Experience building scalable software platforms.

Our (typical) process:

1. Application Submission
2. Recruiter Video Call
3. Coding Interview & Hiring Manager Interview
4. Virtual “Onsite” consisting of three 60 minute rounds
5. Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 116,000 - 145,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

POSITION DESCRIPTION
ROLE: B2B, Account Supervisor 
TEAM: Accounts
LOCATION: Toronto (Hybrid)

COMPANY OVERVIEW
Salt is a North American marketing agency that creates connected experiences through creative, digital & media innovation.

Our mission is to “Earn The World’s Attention” and Salt is built to find, develop, execute, and amplify the ideas that are worthy of our clients’ audiences. We’ve structured our agency to do what’s right for our clients to connect different perspectives, to work across mediums, and to focus on delivering meaningful, effective results.

We’re committed to living up to the values in our name. “Salt of The Earth” means we value collaborative, humble, hard-working people here. We’re looking for people who are as smart as they are kind because we believe the right talent and the right culture help us do what’s right for our clients.

ROLE OVERVIEW
As an Account Supervisor, you’ll oversee a portfolio of mid-sized client accounts or multiple brands within a larger partnership, operating in a fast-paced, client-facing environment. You are both a trusted advisor to clients and a day-to-day leader for your team, balancing hands-on delivery with coaching and oversight.

You’ll manage relationships, budgets, and cross-functional execution, ensuring every campaign phase delivers measurable value against client goals. You’ll proactively identify opportunities, risks, or efficiencies, bringing clarity and structure to complex, multi-channel programs.

With a balance of strategic thinking, sharp communication, and calm problem-solving, you’ll lead integrated teams through shifting priorities with confidence and composure. Whether guiding junior colleagues, managing vendors, or preparing client strategies, you’ll bring initiative, adaptability, and integrity to every interaction, helping teams deliver great work from idea to execution.

CORE RESPONSIBILITIES

B2B & Technical Event Leadership

• Lead B2B programs, corporate events, and large-scale experiential initiatives, confidently navigating high-stakes, business-focused production environments.
• Oversee technical production workflows including show flow, run of show, rehearsals, load-in/load-out, and on-site execution to ensure seamless delivery.
• Manage union venue environments with an understanding of labor regulations, scheduling requirements, staffing structures, and cost implications.
• Partner with technical directors, AV teams, venues, and fabricators to coordinate scenic builds, staging, and custom installations from concept through execution.
• Negotiate and manage production vendors and venue contracts, including insurance and corporate compliance requirements, ensuring financial accuracy and risk mitigation.
• Anticipate and proactively resolve operational and production challenges while maintaining client confidence and aligning execution to business objectives and KPIs.

Project & Operational Management
• Independently manage a portfolio of projects and workstreams, ensuring delivery across all phases of execution.
• Own timelines, approvals, and cross-functional coordination to keep integrated campaigns on track.
• Lead internal meetings, project schedules, and operational activities across the account lifecycle.
• Anticipate needs and proactively address risks, adapting plans to shifting priorities while maintaining composure.
• Identify and implement process improvements that increase efficiency, delivery quality, and team effectiveness.

Vendor & Partner Management
• Recommend and select vendors based on project needs, scope, and quality expectations.
• Manage contracts, negotiations, and performance to ensure accountability and high-quality delivery.
• Build and maintain trusted relationships with suppliers, freelancers, and agency partners to strengthen long-term collaboration.
• Provide oversight, direction, and coaching to team members and on-site staff, fostering morale and professional growth.

Financial Acumen
• Build and manage budgets, including estimates, scopes, and rationales, with accuracy and accountability.
• Monitor costs and variances throughout the project lifecycle, proactively proposing trade-offs or solutions.
• Partner with Finance to reconcile budgets, ensure compliance, and deliver timely financial reporting.
• Manage account financials, including invoicing, billing, and payments, in collaboration with internal teams.
• Provide strategic budget guidance to clients, including scenario planning and cost-justified recommendations.
• Uphold integrity, transparency, and professionalism in all financial practices.

Client Growth
• Act as the day-to-day client lead, managing relationships and ensuring consistent delivery of high-quality work.
• Build trusted client partnerships by communicating with clarity, adapting tone and delivery to stakeholder needs.
• Develop a deep understanding of the client’s business, brand, and objectives to proactively support their goals.
• Prepare for and actively contribute to client meetings with insights, recaps, and recommendations.
• Gather and share pre- and post-program learnings to connect results to client KPIs and inform future work.
• Identify and pursue opportunities for organic growth, expanded partnerships, and new business proposals.
• Client briefs, and strategic proposals to support new business and retention efforts.

EXPERIENCE & SKILLS
• 5–7 years of experience in the marketing industry, including 5 plus years in account management or a related client-facing role within a creative, experiential, or integrated agency.
• Proven leader with strong people management skills, including mentoring, coaching, and supporting team morale and professional growth.
• Demonstrated ability to oversee multiple mid-sized accounts or brand portfolios, managing complex campaigns with accuracy, clarity, and accountability.
• Experienced in vendor selection, contract negotiation, and partner management, with a track record of building trusted, long-term relationships.
• Skilled in financial management, including budget building, monitoring variances, reconciling program-level financials, and contributing to team P&L oversight.
• Excellent communicator and confident presenter, able to adapt tone and delivery to clients, teams, and stakeholders while simplifying complexity.
• Strategic thinker with a passion for marketing, brand partnerships, and business growth, able to proactively identify client opportunities and risks.
• Highly organized, adaptable, and calm under pressure, thriving in fast-paced environments with shifting priorities.

PERKS & BENEFITS THAT SET US APART
We don’t just talk about balance, growth, and culture, we build for it.

• Work-Life Flexibility: Hybrid setup, up to 28 paid days off, winter holiday shutdowns, and dog-friendly office vibes.
• Comprehensive Coverage: Health, dental, and vision plans, plus Salt Bucks to spend on what matters to you, wellness, RRSPs, or extra time off.
• Growth-Driven Culture: Dedicated Salt Days, top-tier learning access, and formal leadership development.
• Celebration-First Mentality: Legendary team trips, seasonal socials, and Salt Swag that reps your squad.
• Real Rewards: Referral and new business bonuses, exclusive lifestyle perks, and personalized wellness options.
• Culture of Belonging: DEI programs, active ERGs, and a workplace where every voice counts.

WHAT WE STAND FOR
Salt of the Earth: We lead with humility, honesty, and heart always.
Do What’s Right: No shortcuts. We choose integrity over ease, every time.
Earn Your Salt: We roll up our sleeves, chase results, and celebrate the journey.
Make Things Better: We’re solution-seekers, always pushing for smarter ways forward.
Seek Different Perspectives: Diversity fuels our thinking. Inclusion drives our impact.

The anticipated annual base salary range for this position is $78,000–$100,000. Individual compensation within this range is determined based on job-related factors such as experience, skills, level of responsibility, internal equity, and business needs. This range represents the expected base salary for this role and does not include other elements of SALT XC total rewards program. 

About the Team

We build enterprise software that helps organizations optimize sales performance, enabling go-to-market agility. Our engineering organization includes multiple product application teams responsible for delivering core customer-facing capabilities. We are seeking Staff Backend Engineers to join our application teams. You’ll work alongside other staff, senior, and early-career engineers to define, evolve, and scale the systems that power enterprise-grade product workflows. This is an opportunity to influence both technical direction and product direction. We are low on meetings, high on accountability. Most of the team are in EST time zone but we have a few located in AST, PST and Central as well.

What you’ll be doing

You will play a critical role in the continued evolution of our application stack. You will lead development efforts for complex backend capabilities and serve as a technical example in system design, code quality, and long-term maintainability. You’ll operate at the intersection of data modelling, business logic, and enterprise scale reliability.

As a Staff Engineer, you are expected to operate with a high degree of ownership and trust. This includes proactively identifying architectural risks, surfacing edge cases or constraints others may not see, and advocating for improvements that strengthen the long-term integrity of the system. We value engineers who bring forward thoughtful perspectives - even when they challenge assumptions - and who help the team see around corners.

You will:

• Design and evolve backend services that power product workflows.
• Architect data models representing hierarchical & graph structures, relationships, and large-scale enterprise datasets.
• Build deterministic, reliable systems that allow customers to reason clearly about their data.
• Drive architectural decisions that balance extensibility, performance, and operational simplicity.
• Improve observability, testing strategy, and production reliability across backend services.
• Partner closely with Product to translate nuanced business requirements into clean, scalable designs.
• Mentor engineers across levels and help raise the bar for backend engineering standards.
• Use, and demonstrate using, AI tooling to improve implementation velocity while thoughtfully investing in technical and product specifications

What We're Looking for:

• Significant experience designing and building complex backend systems in production environments.
• Demonstrated ability to surface unarticulated risks, propose alternative approaches, and advocate for architectural improvements with sound technical reasoning.
• Expertise in at least one production-grade backend language (e.g., Python, Java, Kotlin, Go, C#, etc.).
• Strong foundation in relational schema design, data modelling, and SQL.
• Experience working with hierarchical, graph-like, or relationship-heavy data structures.
• Familiarity with graph databases or graph-based modelling concepts is a strong plus.
• Excellent written and verbal communication skills.
• A track record of improving scalability, reliability, and observability in distributed or data-intensive systems.
• A desire to influence architecture and product direction - not just implement tickets.
• Thrive in a collaborative, detail-oriented environment across Engineering, Product, and Analytics.

Nice to have:

• Experience building SaaS products serving mid-market or enterprise customers.
• Experience building rule-driven systems, validation workflows, or approval/governance platforms.
• Familiarity with AWS-based infrastructure and Kubernetes.
• Exposure to Sales Performance Management (SPM), RevOps, Incentive Compensation (ICM), or related domains. ****

Technologies we use

Frontend: JavaScript, React, TypeScript

Backend: Java/Springboot, Django, Postgres

Infrastructure: AWS, Docker

What success looks like: 30/60/90 days

First 30 days

You’ll focus on building deep context across the product domain, backend architecture, and the data models that power Forma’s platform.

By the end of your first 30 days, you will have:

• Developed a strong understanding of Forma.ai’s product, customers, and sales performance domain.
• Built a clear mental model of the backend architecture, core services, and data flows across the system.
• Gained familiarity with key data models, including hierarchical structures, relationships, and workflow-driven entities.
• Set up your development environment and become comfortable navigating the codebase, services, and infrastructure.
• Learned the team’s engineering practices around testing, observability, deployment, and reliability.
• Built relationships with engineering, product, and analytics partners.
• Contributed to technical discussions, asking thoughtful questions and identifying early areas of complexity or risk.
• Shipped small but meaningful improvements or fixes to build familiarity with the system.
• Started identifying opportunities to improve data modeling, system clarity, or backend reliability.

First 60 days

You’ll begin owning meaningful backend systems and influencing technical decisions.

By the end of your first 60 days, you will have:

• Taken ownership of a significant backend component, service, or workflow.
• Designed and delivered well-structured, maintainable backend code aligned with system standards.
• Partnered closely with Product to translate complex business requirements into scalable backend designs.
• Demonstrated strong judgment in data modeling, especially around relationships, hierarchy, and workflow representation.
• Identified and surfaced architectural risks, edge cases, or inconsistencies in existing systems.
• Proposed and, where appropriate, implemented improvements to backend architecture, data models, or service boundaries.
• Contributed to improvements in observability, testing, and production reliability.
• Participated actively in code reviews and technical design discussions, raising the bar for quality and clarity.
• Begun mentoring or supporting other engineers in areas of strength.
• Built enough system context to make informed tradeoffs between performance, extensibility, and simplicity.

First 90 days

You’ll be operating as a trusted technical leader across backend systems.

By the end of your first 90 days, you will have:

• Led the design and delivery of a complex backend initiative spanning multiple services or domains.
• Introduced or significantly improved core data models, system architecture, or workflow handling.
• Demonstrated the ability to anticipate and mitigate long-term architectural risks.
• Influenced technical direction through clear, well-reasoned proposals and design decisions.
• Improved the reliability, observability, or scalability of critical backend systems.
• Established strong working relationships across Engineering, Product, and Analytics.
• Elevated engineering standards through mentorship, design reviews, and technical guidance.
• Helped the team better reason about complex, data-intensive workflows through clearer system design.
• Identified and begun executing on longer-term backend investments that improve system integrity and developer velocity.
• Demonstrated clear impact on both system quality and the team’s ability to deliver confidently at scale.

Additional Job Info:

• This position is for an existing vacancy

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Global Demo Excellence Lead who will own and operationalize a scalable, global demo ecosystem that enables Sales and Partners to deliver high-impact, consistent, and tailored customer demo experiences across segments, regions, and product lines. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Global Demo Excellence Lead, your key area of responsibility will be defining demo strategy, managing demo environments and data, and enabling seller and partner readiness to ensure demo excellence is consistent, scalable, and aligned with go-to-market priorities. You will need to work closely with Geotab's Sales, Product, Product Marketing, Revenue Delivery, and Enablement teams.

To be successful in this role you will be a strategic thinker with an innovation mindset and strong cross-functional influence, possessing the ability to communicate complex concepts clearly to both technical and non-technical audiences. In addition, the successful candidate will have strong technical expertise in building and managing SaaS demo environments, coupled with a deep understanding of value-based selling and data governance. 

How you'll make an impact:

• Demo Ecosystem Strategy & Ownership: Own and define the global demo excellence strategy to support scalable, high-impact customer engagements across Sales and Partner ecosystems.  

• Demo Environment Design, Build & Governance: Design, build, and maintain gold-standard demo environments across key segments and regions, ensuring they are fully configured with relevant features and realistic data.  

• Data Strategy & Scenario Management: Partner with Legal, Product, and Engineering to manage a compliant demo data strategy and develop realistic datasets reflecting customer environments.  

• Demo Content & Modular Asset Development: Develop and maintain a scalable library of demo modules, scripts, narratives, and talk tracks aligned to value-based selling and product messaging.  

• AI-Enabled Demo Capability & Innovation: Structure demo environments to support AI-driven demo assembly and identify opportunities to leverage automation for improved efficiency.  

• Cross-Functional Alignment & Governance: Act as the primary liaison between Sales, Product, Marketing, and Enablement teams to align demo strategy with product roadmaps and go-to-market priorities.

• Sales & Partner Readiness and Adoption: Drive consistent demo execution standards through best practices, structured enablement, and certification programs.  

• Business Impact & Continuous Improvement: Elevate demo quality and consistency to contribute to improved win rates, product adoption, and overall sales effectiveness.

What you'll bring to the role:

Why job seekers choose Geotab:

Staff Software Engineer (Product) 

We’re looking for a Staff Software Engineer (Product) to help shape the technical evolution of our product. This is a senior individual contributor role focused on building high-quality product systems, making sound technical decisions, and supporting other engineers through collaboration and example. 

This role is hands-on and does not involve people management. You’ll work closely with engineers, Product, and Design to deliver meaningful customer value while keeping an eye on long-term maintainability and quality. 

What You’ll Do 

• Design and build complex, customer-facing product features and systems 
• Take ownership of technical decisions within a product area or initiative 
• Work closely with Product and Design to shape practical, scalable solutions 
• Contribute to architectural discussions and technical direction across teams 
• Maintain a high bar for code quality through reviews and shared standards 
• Support and mentor other engineers through collaboration and knowledge sharing 
• Participate in production support and help resolve incidents when needed 

What We’re Looking For 

We’re looking for an experienced engineer who is comfortable working with autonomy, navigating ambiguity, and influencing outcomes through clear thinking and collaboration. 

• Strong experience building and maintaining production software 
• Experience designing and delivering complex systems or features end to end 
• Solid background in modern web application development 
• Experience with TypeScript and React, or similar modern frontend technologies 
• Backend experience with Node.js and/or .NET (C#) 
• Experience working in a cloud environment (Azure preferred, but not required) 
• Familiarity with API design, data modelling, and system boundaries 
• Clear communication skills and a thoughtful, collaborative approach 

We don’t expect deep expertise in every area. Strength in some areas and working knowledge in others is absolutely fine. 

Technical Environment (High Level) 

You’ll work across much of our stack, with flexibility to lean into your strengths. 

• Frontend: React, TypeScript, modern UI patterns 
• Backend: Node.js and/or .NET services 
• Data: Relational databases (e.g. Postgres, Azure SQL, or similar) 
• Cloud: Microsoft Azure and standard cloud tooling 

Experience with infrastructure as code, performance optimisation, or AI-enabled features is a plus, but not required. 

Nice to Have 

• Experience in B2B SaaS or complex product environments 
• Exposure to regulated, security-conscious, or enterprise systems 
• Experience contributing to cross-team technical initiatives 
• Interest in mentoring and supporting other engineers 

Final Note 

We value good judgment, pragmatic engineering, and collaboration over exhaustive checklists. If this role sounds broadly aligned with your experience, we’d be happy to hear from you—even if you don’t meet every requirement. 

See yourself at Twilio

Join the team as Twilio’s next Staff Product Manager - Core Commerce Platform

About the job

Twilio is seeking an intensely curious Staff Product Manager to lead the evolution of our Core Commerce Platform into a highly productized, extensible engine that powers Twilio’s global revenue. You won't just be managing a billing system; you will be architecting a standardized platform-as-a-service that enables internal application teams to launch, price, and scale their products with zero friction. This platform is the source of truth for the entire quote-to-cash lifecycle—responsible for high-throughput metering, complex real-time rating, and the generation of clear, accurate invoices that reinforce customer trust.

Responsibilities

In this role, you’ll bring and develop:

• Master Commerce Domains: Leverage deep expertise in catalog management, subscriptions, billing, invoicing, revenue recognition, and tax compliance to build robust, scalable financial systems.

• Define Platform Strategy: Architect the roadmap for a "commerce-as-a-service" model by developing primitives (metering, rating, and entitlement APIs) that enable internal teams to launch products with minimal bespoke engineering.

• Enable Internal Tenants: Treat Twilio’s internal product and operations teams as primary customers by designing the self-service tools, SDKs, and documentation necessary for independent onboarding to the platform.

• Ensure Usage Fidelity: Own the "event-to-invoice" data lifecycle by architecting systems that transform high-volume usage data into transparent invoices, ensuring rating logic is perfectly mirrored in customer dashboards.

• Productize Compliance: Partner with Finance, Compliance, and Accounting to build automated revenue recognition and geography-aware tax hooks into the platform core to ensure every transaction is audit-ready by default.

• Champion Accuracy & Trust: Drive platform initiatives that provide customers with granular visibility into their usage, reducing billing inquiries and fostering long-term trust through financial integrity.

• Bridge Cross-Functional Gaps: Act as the strategic link between Engineering, Finance, and GTM by translating complex financial requirements into scalable technical specifications and communicating platform guardrails early.

• Integrate AI Capabilities: Embed AI into the commerce platform, such as, billing optimization, anomaly detection, rating logic, and automating internal administrative and reporting activities.

• Lead Forensic Discovery: Conduct deep-dive investigations into the most complex parts of the commerce lifecycle, untangling legacy systems and technical debt to provide the organization with clear paths forward.

• Embed Data-Driven Decisioning: Drive system reliability and business outcomes by using analytics to guide prioritization and fostering a culture of continuous experimentation and learning.

• Technical Mentorship: While an individual contributor role, you will "raise the bar" for the PM org, mentoring PMs on technical product discovery, tracking communication and execution.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 8+ years of industry experience.
• 5+ years of Product Management experience, with at least 3 years focused on commerce, billing, or financial platforms at scale
• Demonstrated ability to lead complex cross-functional initiatives across engineering, finance, risk, and operations.
• Strong technical acumen with experience in APIs, extensible platforms, and complex system design.
• Data-driven decision maker with a track record of defining KPIs and measuring platform success.
• Excellent communication and executive-level stakeholder management skills.
• Experience with SaaS, large-scale platforms, or multi-product ecosystems.
• Deep experience with Agile and related agile tooling, such as, Jira
• Bachelor's degree or equivalent experience

Desired:

• Platform Leadership: Previous leadership of platform migrations or unification efforts.
• ERP & Financial Integration: Experience integrating core billing engines with downstream financial systems like NetSuite, SAP, or Workday for automated revenue recognition.
• Global Tax Compliance: Familiarity with global tax engines (e.g., Avalara, Vertex) and the regulatory requirements of "Invoiced Billing" in international markets (VAT, GST, etc.).
• AI/ML Product Literacy: Experience identifying and implementing AI-driven solutions for financial or data-heavy domains, such as predictive revenue forecasting, automated discrepancy resolution, or LLM-integrated developer documentation.
• SaaS/CPQ Knowledge: Familiarity with the "Quote-to-Cash" ecosystem, including CPQ (Configure, Price, Quote) tools and how they interface with a core catalog.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• Based in British Columbia: CAD 145,840.00 - CAD 182,300.00 
• Target Bonus Percentage 15%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The opportunity

At Unity, we are building a world-class ad-tech ecosystem that connects billions of users with the creators and experiences they love. The Advertiser Growth team is the engine of this mission, ensuring that as our marketplace expands, advertisers have the intelligent tools, robust infrastructure, and rigorous experimentation frameworks needed to scale their impact.
In 2026, our roadmap is defined by three transformative pillars: Foundation, Smart, and Intelligence. This role is unique in its technical breadth, sitting at the intersection of financial execution, creative innovation, and marketplace science. You will architect the GenAI systems that build high-performing creatives, design the pacing algorithms that manage multi-million dollar budgets, ensure our billing pipelines handle massive scale with zero-fault tolerance, and build the experimentation infrastructure that allows us to scientifically evolve the marketplace. This is a high-stakes role where your technical leadership directly governs Unity’s financial integrity and the long-term growth of our ecosystem.

What you'll be doing

• Next-Gen budget pacing: Design and optimize sophisticated pacing controllers (PID, probabilistic forecasting) to smooth advertiser spend across diverse time zones and traffic spikes, ensuring optimal delivery and marketplace stability.
• Creative GenAI infrastructure: Lead the backend integration of Generative AI models (Diffusion, LLMs) to automate the creation of high-performing image and video assets tailored to specific campaign goals and formats.
• Marketplace experimentation engine: Build and scale the infrastructure for high-velocity experimentation, including A/B testing, switchback tests, and long-term holdouts to measure the impact of marketplace changes on advertiser ROI and platform health.
• High-Scale billing reliability: Architect and maintain high-throughput billing pipelines that process billions of events with 100% accuracy, bridging the gap between real-time ad delivery and mission-critical financial reconciliation.
• Scientific optimization: Analyze complex financial and marketplace datasets to refine the trade-off between spend velocity and advertiser performance, using experimentation results to tune pacing and billing logic.

What we're looking for

• Advanced degree in computer science or relevant engineering-related field or equivalent experience.
• 4+ years of software engineering experience, including 1+ year working on ads delivery systems.
• Extensive experience building and operating large-scale, low-latency backend systems using languages like Java, Go, or Scala.
• Deep familiarity with building or maintaining budget control systems, feedback loops, or spend-prediction algorithms.
• Proven experience building or scaling experimentation platforms, with a deep understanding of variance reduction, interference/network effects, and metric design in a marketplace context.
• A track record of working on "mission-critical" pipelines (like billing, payments, or clearinghouses) where data precision, idempotency, and fault tolerance are paramount.
• Experience or strong technical interest in building the backend workflows required to serve, scale, and store Generative AI models for creative asset generation.
• Proficiency with real-time stream processing (Kafka, Flink, or Spark) specifically applied to event-based charging and real-time performance feedback.
• A proven ability to lead complex, multi-quarter technical roadmaps and mentor senior engineers in a high-growth environment.

You might also have

• Experience embracing AI as a strategic advantage in engineering, following established best practices for code quality and security.

Additional information

• Relocation support is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-AR1

The opportunity
At Unity, we are building a world-class ad-tech ecosystem that connects billions of users with the creators and experiences they love. The Advertiser Growth team is the engine of this mission, ensuring that as our marketplace expands, advertisers have the intelligent tools, robust infrastructure, and rigorous experimentation frameworks needed to scale their impact.

In 2026, our roadmap is defined by three transformative pillars: Foundation, Smart, and Intelligence. This role is unique in its technical breadth, sitting at the intersection of financial execution, creative innovation, and marketplace science. You will architect the GenAI systems that build high-performing creatives, design the pacing algorithms that manage multi-million dollar budgets, ensure our billing pipelines handle massive scale with zero-fault tolerance, and build the experimentation infrastructure that allows us to scientifically evolve the marketplace. This is a high-stakes role where your technical leadership directly governs Unity’s financial integrity and the long-term growth of our ecosystem.

What you'll be doing

• Next-Gen budget pacing: Design and optimize sophisticated pacing controllers (PID, probabilistic forecasting) to smooth advertiser spend across diverse time zones and traffic spikes, ensuring optimal delivery and marketplace stability.
• Creative GenAI infrastructure: Lead the backend integration of Generative AI models (Diffusion, LLMs) to automate the creation of high-performing image and video assets tailored to specific campaign goals and formats.
• Marketplace experimentation engine: Build and scale the infrastructure for high-velocity experimentation, including A/B testing, switchback tests, and long-term holdouts to measure the impact of marketplace changes on advertiser ROI and platform health.
• High-Scale billing reliability: Architect and maintain high-throughput billing pipelines that process billions of events with 100% accuracy, bridging the gap between real-time ad delivery and mission-critical financial reconciliation.
• Scientific optimization: Analyze complex financial and marketplace datasets to refine the trade-off between spend velocity and advertiser performance, using experimentation results to tune pacing and billing logic.

What we're looking for

• Advanced degree in computer science or relevant engineering-related field or equivalent experience.
• 6+ years of software engineering experience, including 3+ years working on ads delivery systems.
• Extensive experience building and operating large-scale, low-latency backend systems using languages like Java, Go, or Scala.
• Deep familiarity with building or maintaining budget control systems, feedback loops, or spend-prediction algorithms.
• Proven experience building or scaling experimentation platforms, with a deep understanding of variance reduction, interference/network effects, and metric design in a marketplace context.
• A track record of working on "mission-critical" pipelines (like billing, payments, or clearinghouses) where data precision, idempotency, and fault tolerance are paramount.
• Experience or strong technical interest in building the backend workflows required to serve, scale, and store Generative AI models for creative asset generation.
• Proficiency with real-time stream processing (Kafka, Flink, or Spark) specifically applied to event-based charging and real-time performance feedback.
• A proven ability to lead complex, multi-quarter technical roadmaps and mentor senior engineers in a high-growth environment.

You might also have

• Experience embracing AI as a strategic advantage in engineering, following established best practices for code quality and security.

Additional information

• Relocation support is not available for this position

Life at Unity

Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

L’opportunité
Chez Unity, nous bâtissons un écosystème publicitaire de calibre mondial qui relie des milliards d'utilisateurs(rices) aux créateurs(rices) et aux expériences qu'ils/elles aiment. Notre équipe Advertiser Growth est le moteur de cette mission. Au fur et à mesure que notre place de marché s'étend, elle veille à ce que les annonceurs(ses) aient entre les mains les outils, l'infrastructure et les cadres d'expérimentation nécessaires pour avoir un impact réel.

En 2026, notre feuille de route s'articule autour de trois piliers : Foundation, Smart et Intelligence.
Ce rôle se distingue par son étendue technique. Il est ancré à la fois dans l'exécution financière, l'innovation créative et la science des places de marché.
Vous concevrez les systèmes GenAI qui alimentent la production de créatifs performants, développerez les algorithmes qui orchestrent des budgets publicitaires à grande échelle, et veillerez à ce que nos Pipelines de facturation absorbent des milliards d'événements sans jamais flancher. Vous bâtirez aussi l'infrastructure d'expérimentation sur laquelle repose notre capacité à faire évoluer la place de marché de manière rigoureuse. Ici, vos choix techniques ne restent pas dans le vide : ils touchent directement à l'intégrité financière d'Unity et à la croissance de tout l'écosystème.

Ce que vous allez faire

• Concevoir et optimiser des contrôleurs de cadence sophistiqués (PID, prévision probabiliste) pour lisser les dépenses des annonceurs(ses) selon les fuseaux horaires et les pics de trafic, en garantissant une diffusion optimale et la stabilité de la place de marché.
• Diriger l'intégration côté serveur de modèles d'IA générative (Diffusion, LLMs) pour automatiser la création d'images et de vidéos performantes, adaptées aux objectifs et aux formats de chaque campagne.
• Bâtir et faire évoluer l'infrastructure d'expérimentation à haute vélocité, incluant les tests A/B, les switchback tests et les groupes de contrôle à long terme, afin de mesurer l'impact des changements de la place de marché sur le ROI des annonceurs(ses) et la santé de la plateforme.
• Concevoir et maintenir des Pipelines de facturation à haut débit qui traitent des milliards d'événements avec une précision absolue, en faisant le pont entre la diffusion publicitaire en temps réel et la réconciliation financière critique.
• Analyser des ensembles de données financières et de place de marché complexes pour affiner l'équilibre entre la vélocité des dépenses et la performance des annonceurs(ses), en s'appuyant sur les résultats d'expérimentation pour ajuster la logique de cadence et de facturation.

Ce que nous recherchons

• Un diplôme avancé en informatique ou dans un domaine connexe, ou expérience équivalente.
• 6+ ans d'expérience en développement logiciel, dont au moins 3 ans sur des systèmes de diffusion publicitaire.
• Une solide expérience dans la conception et l'exploitation de systèmes serveur à grande échelle et à faible latence, notamment en Java, Go ou Scala.
• Une bonne maîtrise des systèmes de contrôle budgétaire, des boucles de rétroaction ou des algorithmes de prévision des dépenses.
• Un parcours concret dans la construction ou la mise à l'échelle de plateformes d'expérimentation, avec une compréhension fine de la réduction de variance, des effets de réseau et de la conception de métriques dans un contexte de place de marché.
• Une expérience sur des Pipelines critiques (facturation, paiements, chambres de compensation) où la précision des données.
• Une expérience ou intérêt réel dans la conception des flux côté serveur pour déployer, mettre à l'échelle et stocker des modèles d'IA générative dédiés à la production créative.
• La maîtrise du traitement de flux en temps réel (Kafka, Flink ou Spark), appliqué à la facturation événementielle et à la rétroaction sur la performance.
• L'habitude de piloter des feuilles de route techniques ambitieuses sur plusieurs trimestres, et de faire grandir des développeurs(ses) sénior(e)s dans un environnement qui évolue vite

Information supplémentaire

• Le support à la relocalisation n’est pas disponible pour ce poste

Avantages
Chez Unity, nous voulons que nos membres d’équipe s’épanouissent. Nous offrons un large éventail d’avantages conçus pour soutenir le bien-être et l’équilibre travail-vie personnelle.

Veuillez noter: L’admissibilité aux avantages, les offres spécifiques et la couverture varient selon le pays et le statut d’emploi.

Bien que les avantages précis puissent varier, voici certaines des façons dont nous nous efforçons de prendre soin de nos membres d’équipe admissibles à l’échelle mondiale : assurance santé, vie et invalidité complète | Subvention pour les déplacements | Participation des employés à l’actionnariat | Régimes de retraite/pension compétitifs | Vacances et congés personnels généreux | Soutien aux nouveaux parents grâce à des congés et des programmes de soutien aux familles | Collations offertes au bureau | Programmes et soutien en matière de santé mentale et de bien-être | Groupes-ressources pour employés | Programme mondial d’aide aux employés | Programmes de formation et de perfectionnement | Programme de bénévolat et de jumelage de dons

La vie chez Unity
Unity [NYSE : U] est le premier moteur de jeu au monde, propulsant les expériences de plus de 3 milliards d’utilisateurs(rices) chaque mois. Les plus grands jeux mobiles, les titres indépendants PC les plus populaires, des jeux console parmi les plus innovants, ainsi que la quasi-totalité des principales expériences XR et jeux Web sont développés, déployés et optimisés avec Unity.

Unity accompagne également des équipes dans des secteurs tels que l’automobile, l’industrie manufacturière et la santé pour concevoir, simuler et collaborer en 3D - comblant ainsi l’écart entre les idées et la réalité. Pour plus d’informations, veuillez visiter www.unity.com.

Unity est un employeur fier de garantir l’égalité des chances. Nous nous engageons à favoriser un environnement inclusif et innovateur et à célébrer nos employés à travers l’âge, l’éthinicité, la couleur, l’ascendance, l’origine nationale, la religion, le handicap, le sexe, l’identité ou l’expression de genre, l’orientation sexuelle ou tout autre statut protégé conformément à la loi applicable. Si vous êtes en situation de handicap ou avez des besoins spécifiques nécessitant des aménagements pour que votre entretien se déroule dans les meilleures conditions, nous vous invitons à remplir ce formulaire afin de nous en informer et que nous puissions faire le nécessaire.

Ce poste exige que son ou sa titulaire possède une connaissance de l’anglais qui soit suffisante pour lui permettre d’avoir des échanges professionnels verbaux et écrits dans cette langue, puisque l’accomplissement des tâches liées à ce poste nécessite des communications fréquentes et régulières avec des collègues et partenaire situés à l’échelle mondiale et dont la langue commune est l’anglais.

Les chasseurs de têtes et les agences de recrutement ne peuvent pas soumettre résumes/CV par ce site Web ou directement aux superviseurs. Unity n’accepte pas des chasseurs de têtes non sollicités et des résumés (CV) d’agence. Unity ne payera pas d’honoraires à aucune agence tierce ou entreprise qui n’a pas signé d’ententes avec Unity.

La protection de votre vie privée est importante pour nous. Veuillez prendre un moment pour consulter nos politiques de confidentialité pour les prospects et les candidats. Si vous avez des questions concernant la protection de votre vie privée, veuillez nous contacter à DPO@unity.com.

#SEN #LI-AR1

Overview:

Precisely is seeking an Associate Technical Account Manager to lead strategic and technical engagements with our North American customers. Precisely Technical Account Managers are trusted advisors who own business critical support and expansion programs with our most strategic customers. Technical Account Managers work cross functionally to enable both technical and non-technical teams to improve efficiency, expedite fixes, improve visibility for stakeholders, streamline communications, and reduce risks to our customers’ success. Our Technical Account Managers delight customers through collaborative escalation prevention, leadership on best practice adoption, and coordinating ongoing change management efforts. ​ 

What you will do:

• Manage assigned enterprise accounts across North America.​
• ​​Program management: Strategic guidance and tracking of customer goals, product updates, support issues, and development tasks.
• ​​Escalation ownership: Driving resolution of high-profile issues, coordination of technical fix deployment and testing, delivery of root cause analysis documentation, and assessing/addressing risks.​
• ​​Shepherding customer implementations through each phase of the project lifecycle from ideation through to post launch support and continuous improvement.​
• ​​Executive presence in managing customer stakeholders, internal coordination, and influencing decision makers at all levels.​
• ​​Coordination and communication with all parties involved in customer projects, renewals, and expansion opportunities.​

What we are looking for:

Required Qualifications:  

• Relevant degree or equivalent work experience 
• Exceptional verbal/written communication and organizational skills 
• Experience managing complex customer solutions in a production environment 
• Ability to liaise cross functionally with internal and external technical and non-technical teams 
• Confident in leading discussions with customers to drive resolution and alignment toward proactive and preventive improvements to processes and mechanisms 
• Working knowledge of leading project management methodologies 
• Technical aptitude for both emerging technologies and legacy support models 
• Experience working with public cloud providers and/or on-premises software hosting 
• 2 years experience in a customer facing role in technical support, program management, project management, sales engineering, or technical account management  

AI Skills/Knowledge:

• Use AI to surface at-risk accounts and usage signals; drafts QBR narratives and data analysis with AI assistance; experience with AI-powered support deflection or escalation routing; synthesizes product feedback at scale using AI summarization
• Identifies and automates repetitive workflows using AI tools; uses AI to synthesize cross-functional data and generate executive-ready reporting; experience with AI-driven process mapping or bottleneck analysis; comfort building or managing AI-assisted workflows without deep technical background

Preferred Skills:

• Experience with AI-assisted coding tools (e.g., GitHub Copilot, Cursor); uses AI for code review, documentation, and test generation; familiarity with LLM APIs or agentic workflows; understands responsible AI principles including bias, security, and explainability
• Prior experience managing customer support workflows or operations 
• Working knowledge of one or more Precisely product domain 
• Technical knowledge of SQL, RESTful services, ETL, and MDM solutions
• Ability to travel domestic and international up to 10% of the year 

#LI-DR1

#LI-Remote

ABOUT THE ROLE 

• As the Global AI-Enhanced Quality Manager, you will define the future of quality at SharkNinja. You’ll lead global QA standards across human and AI-assisted channels, ensuring we deliver empathetic, consistent, and high-performing consumer experiences worldwide. You’ll modernize our approach to quality—shifting from traditional sampling to intelligent, AI-informed assessment—while ensuring our programs build trust and reinforce our Hear It, Feel It, Fix It philosophy. You’ll partner with Technology to influence how tools evolve and with regional leaders to ensure global alignment with local nuance. 

HERE’S WHAT YOU’LL DO 

• Lead global QA strategy, scorecard design, calibration models, and quality expectations across all regions and channels. 

• Modernize QA practices by integrating AI-supported evaluation, behavioral cues, and near-real-time performance visibility. 

• Partner with Technology to inform requirements, training data needs, and workflow enhancements for AI QA tools. 

• Drive global calibration practices to ensure fairness, alignment, and consistent agent evaluation. 

• Identify agent capability gaps and collaborate with Global L&D on training and coaching interventions. 

• Provide guidance to Operations, regional QA leaders, and BPO partners to maintain high standards and continuous improvement. 

• Translate QA learnings into clear actions that elevate empathy, trust, and the consumer experience. 

• Ensure SharkNinja provides all consumers with an extraordinary 5-star experience regardless of their preferred contact channel  

• Promote a culture of curiosity, quality, and rapid problem-solving in alignment with Hear It, Feel It, Fix It. 

• Travel to our international engagement centres as required  

HERE’S WHAT YOU’LL BRING 

• Bachelor’s degree in Business, Communications, Operations, or similar discipline; equivalent experience welcome. 

• 6+ years of experience in QA leadership, contact center operations, or consumer experience performance roles. 

• Deep understanding of QA frameworks, calibration practices, and performance drivers. 

• Experience working with or influencing AI-supported QA tools; ZOOM an asset. 

• Ability to drive global standardization while respecting cultural and linguistic differences. 

• Strong analytical mindset and ability to connect quality trends to meaningful actions. 

• Excellent communication skills with the ability to influence cross-regional leaders and partners. 

• Curiosity, adaptability, and a passion for elevating quality in modern, AI-enabled environments. 

• Fluency in English and French required. 

WHAT SUCCESS LOOKS LIKE 

• Global QA standards evolve into modern, AI-supported frameworks that improve accuracy and speed. 

• All markets show improved quality, consistency, and trust-building behaviors. 

• Calibration is strong, fair, and aligned across regions. 

• Clear, predictive quality signals help prevent issues before they impact consumers. 

• The QA function becomes a driver of brand trust through empathy, clarity, and action—embodying Hear It, Feel It, Fix It. 

 --------------------------------------------------------------------------------------------------------------------------
 
À PROPOS DU POSTE 

En tant que Responsable mondial(e) Qualité augmentée par l’IA, vous définirez l’avenir de la qualité chez SharkNinja. Vous piloterez les standards QA mondiaux sur les canaux humains et assistés par l’IA, en garantissant des expériences consommateurs empathiques, cohérentes et performantes à l’échelle mondiale. Vous moderniserez notre approche de la qualité — en passant d’un échantillonnage traditionnel à une évaluation intelligente alimentée par l’IA — tout en veillant à ce que nos programmes renforcent la confiance et incarnent notre philosophie Hear It, Feel It, Fix It. Vous collaborerez avec l’équipe Technologie pour influencer l’évolution des outils et avec les responsables régionaux afin d’assurer un alignement global respectant les spécificités locales. 

CE QUE VOUS FEREZ 

• Piloter la stratégie QA mondiale, la conception des scorecards, les modèles de calibration et les standards qualité dans toutes les régions et sur tous les canaux. 
   

• Moderniser les pratiques QA en intégrant des évaluations assistées par l’IA, des indicateurs comportementaux et une visibilité de la performance quasi en temps réel. 
   

• Collaborer avec l’équipe Technologie pour définir les besoins fonctionnels, les exigences en données d’entraînement et les améliorations des workflows des outils QA basés sur l’IA. 
   

• Déployer des pratiques de calibration mondiales afin de garantir équité, alignement et cohérence dans l’évaluation des agents. 
   

• Identifier les écarts de compétences des agents et collaborer avec l’équipe Global L&D sur les actions de formation et de coaching. 
   

• Fournir des orientations aux équipes Opérations, aux responsables QA régionaux et aux partenaires BPO afin de maintenir des standards élevés et une amélioration continue. 
   

• Traduire les enseignements QA en actions concrètes visant à renforcer l’empathie, la confiance et l’expérience consommateur. 
   

• Veiller à ce que SharkNinja offre à tous les consommateurs une expérience extraordinaire 5 étoiles, quel que soit leur canal de contact préféré. 
   

• Promouvoir une culture de curiosité, d’exigence qualité et de résolution rapide des problèmes, en cohérence avec Hear It, Feel It, Fix It. 
   

• Se déplacer dans nos centres internationaux d’engagement si nécessaire. 

CE QUE VOUS APPORTEREZ 

• Diplôme de niveau Licence en Commerce, Communication, Opérations ou discipline similaire ; expérience équivalente acceptée. 
   

• Plus de 6 ans d’expérience en leadership QA, opérations de centre de contact ou gestion de la performance en expérience consommateur. 
   

• Excellente maîtrise des frameworks QA, des pratiques de calibration et des leviers de performance. 
   

• Expérience dans l’utilisation ou l’influence d’outils QA assistés par l’IA ; la connaissance de ZOOM est un atout. 
   

• Capacité à piloter une standardisation mondiale tout en respectant les différences culturelles et linguistiques. 
   

• Solide esprit analytique et capacité à transformer les tendances qualité en actions concrètes et pertinentes. 
   

• Excellentes compétences en communication avec la capacité d’influencer des leaders et partenaires multi-régionaux. 
   

• Curiosité, adaptabilité et passion pour l’élévation des standards qualité dans des environnements modernes et enrichis par l’IA. 
   

• Maîtrise de l’anglais et du français requise. 

À QUOI RESSEMBLE LE SUCCÈS 

• Les standards QA mondiaux évoluent vers des frameworks modernes, soutenus par l’IA, améliorant la précision et la rapidité. 
   

• Tous les marchés démontrent une amélioration de la qualité, de la cohérence et des comportements générateurs de confiance. 
   

• La calibration est solide, équitable et alignée entre les régions. 
   

• Des indicateurs qualité clairs et prédictifs permettent de prévenir les problématiques avant qu’elles n’impactent les consommateurs. 
   

• La fonction QA devient un moteur de confiance pour la marque grâce à l’empathie, la clarté et l’action — incarnant pleinement Hear It, Feel It, Fix It. 

The Key Account Manager plays a critical role in driving Canada’s retailer growth (Walmart specifically). This role is responsible for creating, executing, and driving retail sales plans while optimizing revenue, profitability, and market share across assigned retail partners.

With responsibility for forecasting, inventory management, promotional execution, and assortment planning, the Key Account Manager collaborates closely with Sales Operations, Strategic Sales, Marketing, Finance, Category Management, and Supply Chain teams to maintain operational excellence while enabling strategic growth.

Regular in-office time in Mississauga will be required.

Key Responsibilities

Business Ownership

• Develop and execute comprehensive account strategies to drive sales growth, improve customer experience, and influence strategic decisions across assigned Canadian retail partners.

• Create and execute annual and quarterly retail sales plans aligned with overall Canadian business objectives.

• Establish and monitor key performance indicators (KPIs) to measure success and drive continuous improvement with an obsession for winning.

• Identify new market opportunities, competitive trends, and category insights to ensure SharkNinja remains ahead of the competition.

• Partner with Sales Operations to ensure optimal stock positions, inventory health, and accurate forecasting.

Account Management

• Own delivery of weekly, monthly, quarterly, and annual revenue and profit forecasts, developing action plans to meet or exceed targets.

• Lead forecasting across categories to achieve sales, profit, and inventory goals.

• Monitor account performance and collaborate with cross-functional teams to identify opportunities and mitigate risks.

• Build compelling customer presentations, line reviews, and business updates supported by data-driven insights.

• Work closely with Finance to manage promotional budgets, conducting GM and ROI analysis to ensure effective investments.

• Participate in financial and business planning meetings to ensure alignment with the broader Canada commercial strategy.

• Maintain strong relationships with retail partners while ensuring flawless operational execution.

Sales Forecasting, Promotional Performance & Inventory Management

• Partner with Strategic Sales and Sales Operations teams on forecasting, inventory planning, and supply chain alignment.

• Input forecasts and confirmed promotional plans into SFO, ensuring accurate pricing, product information, and planning inputs.

• Track promotional performance and adjust plans based on POS data and sell-through insights.

• Monitor inventory levels, order tracking, and modular transitions to support successful launches and promotions.

• Proactively identify risks and relentlessly pursue opportunities to accelerate growth and outperform plan.

• Develop a deep understanding of SharkNinja’s product portfolio, consumers, and competitive landscape to inform strategy and execution.

Data Analysis & Reporting

• Partner with Sales Analytics to analyze POS data, shipment trends, promotional results, and market insights.

• Prepare regular performance reports and updates on retailer performance for internal leadership.

• Use data-driven insights to inform strategy adjustments, promotional planning, and assortment decisions.

• Track competitive activity including pricing, launches, and promotional strategies.

Attributes & Skills

• 3+ years of experience in account management, sales, or promotional management within a consumer goods or retail environment.

• Bachelor’s degree in Business or a related field, or equivalent experience.

• Strong analytical mindset with experience tracking KPIs, consumer data, and identifying growth opportunities.

• Proven experience managing budgets, forecasting, and promotional investments.

• Ability to collaborate cross-functionally and lead initiatives across multiple teams, embodying “Winning Is a Team Sport.”

• Strong proficiency with Excel, PowerPoint, and data analysis tools.

• Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment.

• Excellent communication, project management, and organizational skills.

• Creative problem-solving abilities and a “find a way to win” mindset.

• Sees change as an opportunity and embraces progress over perfection.

Role Overview

The Senior Sales Operations Manager is a critical strategic partner responsible for driving revenue growth, margin optimization, and operational excellence across assigned retail accounts. This role serves as the primary operational owner of the business, translating data and insights into actionable strategies across forecasting, inventory management, demand planning, trade spend, and supply chain execution.

This position plays a leadership role in identifying risks and opportunities in real time, guiding cross-functional decision-making, and proactively influencing outcomes. The Senior Sales Operations Manager collaborates closely with Sales Leadership, Finance, Supply Chain, Demand Planning, and Analytics, as well as senior customer stakeholders, to ensure alignment and execution against business objectives.

Key Responsibilities

Strategic Business Ownership

• Serve as the primary operational lead for Amazon Canada, owning demand planning, inventory health, purchase order execution, POS and trend analysis, and trade spend performance.
• Monitor real-time business performance, identify material risks or opportunities, and recommend data-driven action plans to drive results.
• Act as a trusted advisor to Sales Directors and Account Teams by providing forward-looking insights and scenario-based recommendations.

Forecasting, Inventory & Supply Chain Leadership

• Lead cross-functional forecasting, inventory planning, and order management processes in partnership with Sales, Demand Planning, and Supply Chain teams.
• Ensure accurate forecasting inputs within SFO, including new item setup, pricing updates, and data governance standards.
• Partner with customer demand planning and replenishment teams to align forecasts, service-level expectations, and inventory strategies.
• Oversee coordination of domestic and import orders, managing availability timelines and mitigating supply risks.

Performance Analytics & Executive Reporting

• Own weekly, monthly, and quarterly business reporting, highlighting key trends, risks, and calls to action.
• Deliver monthly financial updates and conduct deep-dive analyses into sales performance, margin, inventory productivity, and promotional effectiveness.
• Track and evaluate promotional performance versus expectations and collaborate with analytics partners to inform future shipment and inventory strategies.

Trade Spend & Promotional Management

• Partner with Account Management and Finance teams to plan, manage, and optimize trade spend investments.
• Input and maintain confirmed promotional plans within forecasting systems to ensure accurate demand signals.
• Evaluate return on investment for promotions and provide leadership with actionable insights.

Customer & Cross-Functional Leadership

• Develop deep expertise in customer-specific requirements, processes, and systems, serving as a key point of escalation and influence with regards to forecast, orders and inventory.
• Lead regular inventory and replenishment discussions with customer teams, driving alignment and accountability.
• Collaborate with the extended Amazon team to develop customer-facing materials, including weekly flash reports, monthly business reviews, consensus decks, and executive presentations.
• Ensure timely communication and alignment across internal teams to drive execution excellence.

Qualifications & Experience

• Bachelor’s degree in Business, Finance, Supply Chain, Analytics, or related field; MBA or advanced degree a plus.
• 7–10+ years of experience in sales operations, demand planning, supply chain, finance, or analytics within the consumer products industry.
• Proven experience supporting Amazon and/or large-scale retail accounts preferred.
• Demonstrated ability to synthesize complex data sets into clear insights and strategic recommendations.
• Advanced proficiency in Microsoft Excel, PowerPoint, and business analytics tools.
• Strong leadership presence with excellent communication, presentation, and stakeholder management skills.
• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced, deadline-driven environment.
• Track record of influencing cross-functional teams and driving results without direct authority.
• Willingness to travel up to approximately 20% for corporate events and HQ visits (Needham, MA).

#LI-REMOTE

Customer Experience:

The Customer Experience Team at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions. Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.

The role

We are seeking a highly skilled and customer-focused professional to join our team as a Solutions Architect specializing in Cloud infrastructure and MLOps. As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines.

You’re welcome to work remotely from the US or Canada.

Your responsibilities will include: 

• Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
• Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
• Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
• Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
• Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)

We expect you to have: 

• 5 - 10 + years of experience as a cloud solutions architect, system/network engineer, developer or a similar technical role with a focus on cloud computing
• Strong hands-on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, skills of writing code in Python
• Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL)
• Excellent communication skills
• Customer-centric mindset

It will be an added bonus if you have: 

• Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow)
• Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch)
• Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google) 

Key Employee Benefits:

• Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) Plan: Up to 4% company match with immediate vesting.
• Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote Work Reimbursement: Up to $85/month for mobile and internet.
• Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer competitive salaries, ranging from 225k - 315k OTE (On-Target Earnings) and equity based on your experience, skills, and location.

Join Nebius Today!

Customer Experience:

The Customer Experience Team at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions. Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.

The role

We are seeking a highly skilled and customer-focused professional to join our team as a AI/ML Specialist Solutions Architect specializing in Cloud infrastructure and MLOps. As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines.

You’re welcome to work remotely from the US or Canada.

Your responsibilities will include: 

• Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
• Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
• Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
• Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
• Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)

We expect you to have: 

• 5 - 10 + years of experience as a cloud solutions architect, system/network engineer, developer or a similar technical role with a focus on cloud computing
• Strong hands-on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, skills of writing code in Python
• Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL)
• Excellent communication skills
• Customer-centric mindset

It will be an added bonus if you have: 

• Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow)
• Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch)
• Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google) 

Key Employee Benefits:

• Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) Plan: Up to 4% company match with immediate vesting.
• Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote Work Reimbursement: Up to $85/month for mobile and internet.
• Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer competitive salaries, ranging from 225k - 315k OTE (On-Target Earnings) and equity based on your experience, skills, and location.

Join Nebius Today!

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from the United States or Canada.

Your responsibilities will include: 

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.