Company Benefits & Perks

This role's anticipated base salary range is $65,000 to $75,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

#LI-NB1

Company Benefits & Perks

This role's anticipated base salary range is $65,000 to $75,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

#LI-NB1

Company Benefits & Perks

This role's anticipated base salary range is $65,000 to $75,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

#LI-NB1

Your role
As a Sr. Software Engineer on the Tel Core team, you are the steward of our media engine’s evolution. You will bridge the gap between high-level product goals and technical execution, ensuring our telephony stack remains resilient as we scale. You’ll mentor peers and shape the long-term roadmap while fostering a culture of engineering excellence. Your success is defined by the seamless, high-quality audio experience of millions of users.

This position reports to an Engineering Manager in the Telephony Core team and has the opportunity to be based in either Vancouver or Kitchener, Canada locations 

We don’t mind if you come from a different engineering background or haven’t worked in real-time media before. Just be excited to learn, to contribute to the team, and to build a fast, reliable, elegant product that delights our customers.

What you’ll do

• Maintain and modernize the real-time services that run on the Telephony Engines. Architect backend libraries and APIs to integrate with the broader Telephony Platform.
• Build and optimize low-latency media pipelines for voice and video—tuning codecs, RTP flows, and congestion-control behavior to deliver consistently clear conversations over unreliable networks.
• Investigate and resolve complex production issues across PSTN, WebRTC, and carrier boundaries using Telephony Engine logs, PCAPs, observability tools, and data-driven experimentation.
• Run load, failover, and regression tests on Telephony Engines and backend services to validate scalability, resilience, and capacity limits
• Partner with Tel Cloud, Tel Edge, Calling, and AI teams to design end-to-end call flows and integrations
• Participate in on-call and release rotations, owning Terraform- and GKE-backed rollouts, monitoring health, and driving follow-ups that continuously make the platform safer and easier to operate.
• Shape the Tel Core roadmap by turning broad epics into clear designs and mentoring other engineers.

Skills you’ll bring 

• Bachelor's degree in Computer Science or equivalent practical experience.
• 5+ years of software engineering experience, including owning substantial production backend systems in a SaaS or real‑time communications environment.
• Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
• Deep expertise in C/C++ and Python.
• Experience with (or strong interest in learning) SIP, WebRTC, RTP/RTCP, DTLS/SRTP, and media codec negotiation in a production setting.
• Experience troubleshooting and improving real‑time media quality (e.g., jitter, packet loss, choppy audio, codec issues) is a strong plus.
• Comfortable working on KTLO (bugs, refactors, upgrades) as well as strategic roadmap items, and using data to prioritize impact.
• A deep understanding of reliability engineering, including the ability to build observability into services, eliminate performance bottlenecks, and manage the lifecycle of safe software releases.
• A strong sense of urgency, personal agency, and customer empathy.
• Passion for data driven decisions, building resilient systems, and solving classes of problems.

Our tech stack

• C, C++, Python, Go, Lua.
• Kubernetes, Redis, ElasticSearch, BigQuery.
• Google Cloud Platform: Cloud Run, GKE, Datastore, Pub/Sub.

The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 RSM, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

Learn more about our global Sales team.

The Enterprise Auth0 Regional Sales Manager Opportunity

The successful Auth0 Regional Sales Manager is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

As an Auth0 AE, you will be focused on providing value to Application Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers. 

This role requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

What you’ll be doing: 

• Build a plan to guide your long-term approach to net new logo pipeline generation 
• Consistently deliver revenue targets to support YoY territory growth 
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers  
• Scope, negotiate and close agreements to meet and exceed revenue quota targets 
• Holistically embrace, access, and utilize partners to identify and open opportunities 
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) 
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 10+ years success in growing revenue for sophisticated, complex enterprise SaaS products
• Ability to evangelize, educate and create demand within the CTO organization, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers
• Deep technical discovery skills that resonate with the developer community 
• Strong technical acumen with proven ability to connect a technical sale to a companies’ business outcomes
• Excellent communication and presentation skills with audiences of all levels and all technical aptitudes
• Confident and self driven with the humility required to successfully work in teams
• Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)

#LI-Remote 

P14990_3436357

ZoomInfo is seeking a Principal Product Manager, Company Data to lead our company data strategy and execution, focusing on delivering our next generation company/account data creation pipeline. In this role, you'll own end-to-end product strategy for company data that serves millions of users and drives billions in revenue, working at the intersection of data science, large-scale data processing, and customer-facing experiences.

The Principal PM, Company Data will define multi-year vision while delivering measurable improvements month-over-month. This role is critical to maintaining ZoomInfo's competitive advantage in company intelligence by continuously raising the bar on data quality, coverage, and customer value.

What You'll Do (Essential Functions)

• Own end-to-end product strategy for company data, defining vision, roadmap, and success metrics aligned with company objectives
• Identify and prioritize high-impact opportunities that improve company data quality, expand coverage, or unlock new customer use cases
• Drive new data source integration for company attributes, including evaluation, negotiation, and productization of 3rd party partnerships
• Build scalable frameworks for company data enhancement, quality monitoring, and continuous improvement including resolution of critical data quality issues
• Define and track metrics that measure company data coverage, accuracy, freshness, and customer adoption
• Partner with engineering and data science to solve complex technical problems in company matching, hierarchies, entity resolution, and data pipelines
• Lead product discovery initiatives using customer interviews and data analysis to uncover true customer pain points beyond surface-level feedback
• Create comprehensive documentation, enablement materials, and objection handling frameworks that enable internal and customer-facing teams to understand and communicate company data value
• Lead go-to-market initiatives, partnering with product marketing and sales to position, message, and monetize company data improvements

What You Bring

Required Qualifications

• 8+ years of product management experience with at least 4+ years focused on data products, data platforms, or data-intensive B2B SaaS
• Proven track record of shipping impactful data products that improve quality, expand coverage, or unlock new use cases
• Deep technical understanding of data pipelines, data quality frameworks, entity resolution, data modeling, and/or machine learning applications
• Strong understanding of company data, firmographics, hierarchies, and business intelligence domains
• Cross-functional leadership with proven ability to influence engineering, data science, operations, and GTM teams without formal authority
• Strong analytical skills with ability to independently define metrics, analyze data, and make data-driven decisions
• Excellent communication skills with ability to explain complex technical concepts to diverse audiences and develop comprehensive documentation
• B2B SaaS experience, preferably in enterprise data products, APIs, or data-as-a-service offerings

Preferred Qualifications

• Background in data science, engineering, or analytics prior to product management
• Experience in high-scale data processing environments (billions of records, complex entity resolution)
• Familiarity with DaaS platforms, data marketplaces, customer enablement, or technical documentation
• Knowledge of data privacy regulations (GDPR, CCPA) and their product implications
  
  

#LI-VC1
#LI-Hybrid

We're looking for a Revenue Enablement Manager for our Customer Office to own the enablement experience for Hootsuite's post-sale organization including Customer Success Managers, Renewal Owners, and the broader customer-facing teams responsible for retention, expansion, and long-term value delivery. This role sits within the Revenue Enablement function and is dedicated to building the capabilities, frameworks, and learning systems that drive net revenue retention.

This position operates at the intersection of customer success strategy and field execution, ensuring that CSMs and renewal owners have the knowledge, tools, and skills to deepen customer relationships, demonstrate ROI, and grow accounts. 

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain customer success and renewal motion playbooks, strategic business review (SBR) guides, customer office management framework and expansion play materials in close collaboration with CS Leadership, Customer Experience & Strategy, Product Marketing, and Revenue Operations.
• Build a coaching cadence for the customer office, leveraging AI conversation intelligence and customer health data to identify skill gaps, improve discovery and value-articulation skills, and increase commercial confidence among CSMs and renewal owners.
• Translate Hootsuite's value proposition into assets and internal training that equip the post-sale team to demonstrate ROI, connect usage to business outcomes, and tell a compelling story at renewal and expansion.
• Design and deliver enablement programs to ensure the post-sale team is fully prepared ahead of any change that affects how they show up with customers.
• Partner with the Revenue Operations and Customer Experience & Strategy teams to drive adoption of CS tools, health scoring systems, and renewal workflows. Turn process and system changes into clear enablement experiences that reduce friction and increase consistency across the team.
• Build a continuous learning program for CSMs and renewal owners through initiatives that reinforce value-based engagement, commercial acumen, and multi-threaded relationship building.
• Establish and track enablement metrics tied to post-sale performance, such as NRR, expansion pipeline, renewal conversion rates, and program adoption, iterating based on field feedback and CS leadership input.
• Serve as an active member of the Revenue Enablement Council, representing the post-sale voice and ensuring customer office initiatives are properly coordinated and sequenced across the broader GTM organization.

WHAT YOU’LL NEED

• 8+ years of experience in customer success enablement, CS operations, or a quota-carrying CSM/account management role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus. 
• Demonstrated experience building and delivering enablement programs with measurable impact on NRR, renewal rates, or expansion pipeline
• Deep understanding of the customer success motion  health scoring, QBR/EBR frameworks, value realization methodologies, and renewal commercial negotiation
• Experience with AI-powered customer success tools, including conversational intelligence, AI-assisted health scoring, and automated coaching systems with a practical understanding of how to embed these capabilities into CSM workflows to improve retention outcomes and commercial effectiveness.
• Familiarity with CS platforms (e.g., Gainsight, Salesforce, Gong, and LMS tools)
• Experience working cross-functionally with CS Leadership, Product Marketing, RevOps, and Finance to build renewal and expansion programs that are both commercially rigorous and customer-centric
• Strong facilitation and communication skills. Effective in designing async learning and running live workshops with experienced CSMs and commercial-focused renewal teams
• Ability to translate complex product value into clear, customer-facing narratives and internal training that builds commercial confidence across the post-sale team

WHO YOU ARE

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We’re looking for a Senior Enterprise Account Manager to own the relationship for a portfolio of Hootsuite’s large, strategic, Enterprise customers. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your experience and demonstrating expert-level competency in Hootsuite's products, industry trends and best practices. You will collaborate with management and other stakeholders in driving renewal and expansion strategies and ensure a proactive and seamless approach to the renewal and expansion process for our customers. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

WHAT YOU’LL DO:

• Build and nurture influential relationships with strategic customers for a book of business, anticipate questions and provide relevant insights and proactively reach out to improve adoption and give recommendations on tactics to enhance social presence/ social listening for our customers. 
• Proactively lead the post-sale relationship, including multithreaded customer engagements and leading negotiations to drive successful renewal and expansion outcomes. 
• In collaboration with the manager, develop and utilize creative and strategic thinking in order to resolve complex issues and identify win-win renewal outcomes. 
• Provide recommendations to improve our operational processes through on-the-job learning.
• Develop and maintain rolling forecasts including monitoring account data health and anticipating risks and/or objections; working proactively with the manager and other stakeholder groups to mitigate risk and develop renewal strategies; recording calls and ensuring our internal customer database is up to date with robust details to further support forecast accuracy.
• Act as a trusted advisor throughout the customer lifecycle, building multi-threaded relationships, and leveraging your in-depth knowledge of product fit while tailoring the renewal strategy to meet customers’ unique needs. 
• Identify and independently pursue account upsell and cross-sell opportunities throughout the customer relationship. 
• Evaluate customer needs and advocate internally as the voice of our clients on product strategy, feature development, and pricing decisions.
• Identify product and process gaps and issues and suggest potential solutions.
• Conduct Strategic Business Reviews (SBR) on a regular basis to discuss accomplishments, opportunities, account growth and to identify areas of improvement.
• Leverage deep understanding of contract terms and processes in order to positively influence the renewal process and ensure a seamless customer experience. 
• Provide regular updates to leadership on weekly forecast numbers and trends.
• Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks, and support the team with SFDC hygiene. 
• Collaborate with Professional Services where applicable.
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• 5-7 years of account management and sales experience, preferably in the technology (SaaS) industry 
• Proven success managing an enterprise customer portfolio; demonstrated ability to manage a high volume of opportunities while leveraging data-driven insights within the customer journey and sales process. 
• Proven record of consistent quota attainment or portfolio management; experience developing account plans with a mix of tactics 
• Experience using sales tools such as SFDC, Gong, Sales Navigator, and 6Sense Gainsight
• Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI. 
• Proven success negotiating and building consensus with multiple stakeholders within complex B2B environments. 
• Familiarity with SaaS contracts, contract terms and experience working with legal and procurement teams. 
• Accountability: holds self and others accountable to meet commitments.
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results. 
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action. 
• Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships. 
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up. 
• Problem-Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.
  

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-Hybrid 

We’re seeking an experienced Senior Security Engineer with a strong passion for Identity and Access Management(IAM) and proven expertise in cloud-native environments, particularly AWS. In this role, you’ll help shape and implement modern identity strategies to secure access across all of Marqeta’s systems and services—100% cloud-based, with no data center footprint.

Join us in building a secure, scalable, and frictionless IAM program where you’ll play a crucial part in:

• Building and evolving our Identity Governance and Administration (IGA) capabilities.
• Implementing & Operating Privileged Access Management (PAM) in a cloud-first (AWS-focused) environment.
• Designing and architecting a Certificate Lifecycle Management solution that supports cloud-native workloads.
• Driving integration of IAM across AWS services, SaaS platforms, and developer/DevOps pipelines.
• Designing identity and access controls to protect AI/ML systems—ensuring secure access to training data, models, and inference APIs.

The Impact You’ll Have

• Develop and lead implementation of robust IAM strategies aligned with cloud-native architecture and security principles.
• Expand and operationalize the IAM program across IGA, PAM, SSO, MFA, access management, secrets management, and certificate lifecycle.
• Automate identity provisioning, de-provisioning, and access reviews using AI tools and infrastructure-as-code.
• Design IAM integrations for AWS-native services (Lambda, EC2, S3, IAM, etc.), SaaS platforms, and third-party identity tools (e.g., Okta, CyberArk).
• Promote and enforce least privilege and zero-trust principles through scalable access controls and policy automation.
• Mentor junior engineers and serve as a technical lead for IAM-related projects.
• Collaborate with Security, DevOps, and Infrastructure teams to embed IAM controls across the engineering lifecycle.
• Stay ahead of emerging trends and continuously refine IAM strategy based on evolving cloud threats and compliance requirements.

Who You Are

• A minimum of 8 years related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent combination of related education and work experience.
• Strong experience with IAM tools (e.g., Okta, CyberArk, Ping, SailPoint).
• Deep knowledge of IAM in cloud-native environments, especially AWS IAM, roles, policies, permissions boundaries, and federation.
• Proficiency in infrastructure-as-code (e.g., Terraform, CloudFormation).
• Familiarity with authentication and authorization protocols (SAML, OAuth2, OpenID Connect, Kerberos).
• Strong grasp of directory services like Active Directory, LDAP, and cloud-based alternatives.
• Hands-on skills in scripting (e.g., Python, PowerShell) to automate IAM operations.
• Solid understanding of compliance standards: NIST, SOC 2, PCI DSS, etc.
• Proven experience integrating IAM into CI/CD pipelines, secrets management, and DevOps workflows.
• Excellent communication skills and ability to influence and lead cross-functional teams.

Nice to have

• Relevant certifications such as CISSP, CISM, or IAM-specific credentials (e.g., CIAM/CAMS, CyberArk Certified, Okta Certified Consultant).
• Experience with AWS technologies such as Lambda, S3, DynamoDB, RDS, Aurora, SNS, SQS, CloudTrail, CloudWatch, Code Pipeline, AWS Developer Tools, and IAM roles and permissions
• Experience with DevOps tools and practices, including secrets management and CICD pipelines

Manager

• Sandeep Chotwani

Recruiter for this role

• Kayla Osuna

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 136,800 - 171,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

We’re seeking an experienced Senior Security Engineer with a strong passion for Identity and Access Management(IAM) and proven expertise in cloud-native environments, particularly AWS. In this role, you’ll help shape and implement modern identity strategies to secure access across all of Marqeta’s systems and services—100% cloud-based, with no data center footprint.

Join us in building a secure, scalable, and frictionless IAM program where you’ll play a crucial part in:

• Building and evolving our Identity Governance and Administration (IGA) capabilities.
• Implementing & Operating Privileged Access Management (PAM) in a cloud-first (AWS-focused) environment.
• Designing and architecting a Certificate Lifecycle Management solution that supports cloud-native workloads.
• Driving integration of IAM across AWS services, SaaS platforms, and developer/DevOps pipelines.
• Designing identity and access controls to protect AI/ML systems—ensuring secure access to training data, models, and inference APIs.

The Impact You’ll Have

• Develop and lead implementation of robust IAM strategies aligned with cloud-native architecture and security principles.
• Expand and operationalize the IAM program across IGA, PAM, SSO, MFA, access management, secrets management, and certificate lifecycle.
• Automate identity provisioning, de-provisioning, and access reviews using AI tools and infrastructure-as-code.
• Design IAM integrations for AWS-native services (Lambda, EC2, S3, IAM, etc.), SaaS platforms, and third-party identity tools (e.g., Okta, CyberArk).
• Promote and enforce least privilege and zero-trust principles through scalable access controls and policy automation.
• Mentor junior engineers and serve as a technical lead for IAM-related projects.
• Collaborate with Security, DevOps, and Infrastructure teams to embed IAM controls across the engineering lifecycle.
• Stay ahead of emerging trends and continuously refine IAM strategy based on evolving cloud threats and compliance requirements.

Who You Are

• A minimum of 8 years related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent combination of related education and work experience.
• Strong experience with IAM tools (e.g., Okta, CyberArk, Ping, SailPoint).
• Deep knowledge of IAM in cloud-native environments, especially AWS IAM, roles, policies, permissions boundaries, and federation.
• Proficiency in infrastructure-as-code (e.g., Terraform, CloudFormation).
• Familiarity with authentication and authorization protocols (SAML, OAuth2, OpenID Connect, Kerberos).
• Strong grasp of directory services like Active Directory, LDAP, and cloud-based alternatives.
• Hands-on skills in scripting (e.g., Python, PowerShell) to automate IAM operations.
• Solid understanding of compliance standards: NIST, SOC 2, PCI DSS, etc.
• Proven experience integrating IAM into CI/CD pipelines, secrets management, and DevOps workflows.
• Excellent communication skills and ability to influence and lead cross-functional teams.

Nice to have

• Relevant certifications such as CISSP, CISM, or IAM-specific credentials (e.g., CIAM/CAMS, CyberArk Certified, Okta Certified Consultant).
• Experience with AWS technologies such as Lambda, S3, DynamoDB, RDS, Aurora, SNS, SQS, CloudTrail, CloudWatch, Code Pipeline, AWS Developer Tools, and IAM roles and permissions
• Experience with DevOps tools and practices, including secrets management and CICD pipelines

Manager

• Sandeep Chotwani

Recruiter for this role

• Kayla Osuna

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 136,800 - 171,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

About the Role

As a Staff Detection & Response Engineer at Okta, you will occupy a high-impact leadership role within our Security Operations organization. This is not just a technical role; it is a strategic one. You will influence security decisions across multiple teams, drive innovation in our defense-in-depth strategies, and act as a force multiplier for our global security posture.

You will be responsible for leading complex threat hunts, managing major security incidents, and architecting the detection frameworks that protect Okta’s infrastructure and customers. You will serve as a bridge between executive leadership and technical teams, ensuring our security objectives align with broader business trends and strategic goals.

What You’ll Do

Technical Leadership & Innovation

• Threat Hunting: Lead complex, hypothesis-driven threat hunts based on vague intelligence, and develop refined methodologies for the broader team to follow.
• Detection Engineering: Write novel detections and solve complex querying challenges. You will establish the frameworks and standards for detection engineering across the entire security organization.
• Architectural Influence: Design and validate the effectiveness of preventative control chains and influence the selection and architecture of new security solutions.
• Incident Response: Serve as the technical lead for major incidents, including investigating threats in "foreign" or uncommon environments by leveraging frameworks and your professional network.

Global Mindset: While Okta maintains a 24x7posture, there is a requirement to be available in a crisis out of (your business) hours, and as a thought leader, to interface with colleagues globally. 

Strategic Execution

• Project Ownership: Own multi-quarter objectives and drive them to success, developing project plans that align with Okta’s strategic VMTs (Vision, Metrics, and Targets) and budget.
• Problem Solving: Navigate issues of diverse scope, analyzing data against current business trends to provide innovative solutions.
• Innovation: Secure resources for and drive innovation initiatives across multiple teams, facilitating cross-functional workshops to generate new security solutions.

Team Advocacy & Mentorship

• Culture Building: Foster an inclusive, collaborative environment by sharing wins, rewarding team efforts, and encouraging diverse perspectives.
• Mentorship: Act as an advisor to junior colleagues, providing actionable feedback and helping others align their career goals with organizational objectives.
• Consensus Driving: Drive consensus and resolve issues within cross-functional teams, ensuring all stakeholders are aligned on security priorities.

Who You Are

• Expert Investigator: You have a deep understanding of threat actor TTPs and can navigate complex systems even when documentation is sparse.
• Effective Communicator: You can translate complex technical problems for any audience, from executive leadership to junior analysts.
• Resilient Leader: You have a "bottom-line" orientation, persisting through obstacles and setbacks to achieve results.
• Self-Aware & Empathetic: You proactively seek feedback, know your limits, and lead with empathy and compassion.
• Collaboratively Minded: You prioritize the development of others and establish internal and external networks of coaches and mentors.

Qualifications

• Proven experience in a high-growth SaaS or security-focused environment.
• Expertise in querying languages, detection frameworks (e.g., MITRE ATT&CK), and modern IR toolsets.
• Experience managing communications during crises or major security incidents.
• Demonstrated ability to lead project teams and manage budget/resource requirements.
• Strong background in automating response workflows and refining preventative controls.

Why Okta? Okta is the World’s Identity Company. We are building a world where anyone can safely use any technology. As a Staff Engineer, you will play a pivotal role in ensuring that vision remains a reality.

#LI-HYBRID 

P6513_3323862

Join Okta’s Defensive Cyber Engineering team as a Staff Engineer responsible for safeguarding Okta’s environments. You’ll work closely with the Security, Business Technology Engineering and Product teams to implement and manage security solutions and ensure that core infrastructure applications are protecting our workforce, endpoints, and corporate data. 

A strong desire to make tools and people work together to solve complex security problems is central to this role. This approach mandates an engineering-first approach: maximizing the utility of existing security tools before strategically building or buying new solutions to address any remaining security gaps. 

To execute this vision, you will combine your enterprise security expertise with your hands-on engineering skills, leveraging automation, policy-as-code, and cloud-native technologies to deliver scalable, resilient, and secure solutions. Your work will ultimately set standards for security best practices across the organization and influence the architecture of business-critical systems.

What you bring:

• Hands on experience with enterprise security tools such as Okta, Crowdstrike and Palo Alto suite covering EDR (Endpoint Detection and Response), CASB (Cloud Access Security Broker), DLP (Data Loss Prevention), MDM (Mobile Device Management), SASE (Secure Access Service Edge), and SSPM (SaaS Secure Posture Management) capabilities.
• Strong coding and scripting skills are required for building automation and custom tooling. Python experience is preferred, but proficiency in other languages (e.g., Bash, PowerShell, Go) is a plus.
• Proven track record automating security controls and workflows using a cloud-first approach
• Experience with Terraform and other infrastructure-as-code tools to orchestrate security infrastructure
• Familiarity with CI/CD pipelines for security automation and drift management
• Strong communication skills across technical staff, support teams, executive leadership, and external vendors.

What you’ll be doing

• Serve as a security subject matter expert (SME) for solution engineering, architecture reviews, security assessment, and vulnerability mitigation
• Lead technical efforts evaluating, designing, and implementing new enterprise security systems and feature enhancements
• Build, maintain, and enhance custom automation and cloud infrastructure using Terraform or similar tools to support team workflows and the enforcement of security controls
• Develop integrations with APIs, cloud platforms (AWS, GCP, Azure), and security infrastructure to improve detection, response, and remediation
• Collaborate with cross-functional teams to tackle global technology and security challenges
• Write and maintain scripts and automation to streamline security operations, with an emphasis on Python-based solutions
• Establish monitoring and alerting for security posture, misconfigurations, and threats across endpoints, SaaS, and cloud workloads
• Proactively identify and remediate security gaps; stay updated on emerging threats, solutions, and tooling across the industry

And extra credit if you have experience in any of the following!

• Working with advanced identity management technologies (MFA, SAML, OAuth, OIDC, WebAuthn)
• Deep understanding of Okta's ecosystem, including advanced configuration and integrations
• Experience with continuous compliance solutions (e.g., policy-as-code, automated evidence gathering)
  
  

What you can look forward to as an Full-Time Okta employee!

World-class benefits, flexibility, and growth opportunities

The chance to shape the security posture of a global leader in identity

Opportunities to make a social Impact through technology and innovation

Ready to join Okta and make security the foundation of our innovation? Apply today!

#LI-HYBRID

P24217

Curious about how cutting-edge hardware actually comes to life? We're looking for someone who’s excited to dive into the core of next-gen systems and help make them real. In this role, you’ll validate high-speed interfaces, solve complex system-level puzzles, and collaborate across teams to shape the future of AI/ML computing. If firmware, hardware, and hands-on debugging sound like your kind of fun — let’s chat!

This role is hybrid and based in Vancouver, Canada. 

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• You love bringing hardware to life and enjoy the thrill of solving tricky problems across the hardware–firmware boundary.
• You’re hands-on in the lab and comfortable with tools like oscilloscopes, protocol analyzers, and JTAG — digging deep doesn’t scare you.
• You’re comfortable jumping into unfamiliar problems and figuring things out — whether it’s in the lab or in firmware.
• You’re curious, collaborative, and excited to work on technology that pushes the boundaries of performance.

What We Need

• Someone to take the lead in validating our next-gen PCIe interfaces — from controller to PHY, and everything in between.
• A strong collaborator who can work across hardware, firmware, and software teams to bring up new features and solve problems.
• A sharp debugger who’s comfortable triaging issues across hardware, firmware, and software layers.
• A detail-oriented thinker who thrives in fast-paced environments and enjoys seeing ideas come to life in real systems.

What You Will Learn

• How to work at the cutting edge of compute — validating next-gen hardware and making it production-ready.
  How different pieces of a system come together — from multi-die chiplets to firmware integration and beyond.
  How to use advanced tools and techniques to debug and tune complex system interactions.
  How to shape emerging technology in a collaborative, fast-moving engineering environment.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

The Product Management team drives Asana’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. We’re helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Engineering, Design, Experience Research, and Data Science, as well as with Marketing, Sales, Support, and GTM teams to ship great products. You’ll take part in every type of product work here — from strategy to product to process improvements — conceptualizing, launching, and iterating on Asana itself for millions of teams around the world.

Asana is pivoting to become an AI-first organization where AI consumption revenue and AI Teammates represent the core of our future. We are looking for a visionary Principal PM to lead the charge in redefining how humans and AI collaborate through vertical-specific, high-impact workflows.

While you will manage how Asana is discovered and represented across major LLMs (representing roughly 25% of the role), your primary focus will be driving product-led growth (PLG) through industry-aligned AI experiences.

This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Define and deliver verticalized use cases that AI Agents leverage across priority industries, translating workflows into AI-native experiences.
• Develop PLG motions that pioneer the "Copilot-to-Autopilot" journey, enabling autonomous AI Teammates to handle end-to-end workflows.
• Manage strategic partnerships with LLM providers to optimize how Asana surfaces in discovery environments, ensuring seamless entry for new users.
  Own and deliver on critical Growth KPIs, including AI Net ARR, AI Teammate adoption, and verticalized activation metrics.
• Operate with a 0→1 builder mentality to invent new playbooks for AI consumption revenue in a highly ambiguous environment.
• Influence cross-functional stakeholders in engineering, design, and executive leadership to align product strategy with emerging technology trends.
• Lead Asana's acquisition playbook for emerging LLM-driven channels to drive how new users discover and adopt the platform.

About you

• 8–10+ years of product management experience, with a focus on growth at B2B SaaS companies.
• Proven track record in driving top-of-funnel acquisition and activation strategies.
• Deep experience with AI/ML products, LLM APIs, or third-party platform integrations like ChatGPT or Claude.
  Strong analytical foundation with expertise in experimentation, A/B testing, and full-funnel optimization.
• Strategic business acumen used to balance user experience with evolving AI-driven revenue models.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $211,000 - $240,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

#LI-Hybrid

The Product Management team drives Asana’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. We’re helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Engineering, Design, Experience Research, and Data Science, as well as with Sales, Support, and Marketing to ship great products. You’ll take part in every type of product work here — from strategy to product to process improvements — conceptualizing, launching, and iterating on Asana itself for millions of teams around the world.

We're looking for a Senior Product Manager to lead our Communications Integrations team and define the experience for our customers using Asana on the most frequently-visited channels and platforms for knowledge workers- Google, Microsoft, and Slack. You’ll be responsible for bringing the power of Asana to these top platforms and building experiences that connect Asana AI to Gemini, Copilot, and other 3rd-party AIs and agents. You’re a seasoned product leader who has a deep empathy for customers, and excels in complex systems thinking to create a seamless customer experience. You thrive on cross-functional collaboration and are excited to partner with engineering, design, user research, product marketing, product leadership, and the rest of our amazing PM team.

This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Lead a team to build powerful, delightful experiences for users on Asana’s top integrations on Google, Microsoft, and Slack to drive user adoption, retention, and growth
• Partner closely with Google, Microsoft, and Slack to develop a shared roadmap that maximizes the reach of Asana workflows and the power of Asana AI, including how Asana’s AI interacts with 3rd-party AI on these platforms
• Collaborate with cross-functional stakeholders and synthesize data and user inputs to identify customer problems, establish a vision, set strategy, build and ship solutions
• Partner with engineering, design, and other functions to execute on roadmaps with high velocity
• Maximize clarity by bringing a data-driven mindset to setting goals and milestones

About you

• 5-8+ years of product management experience, with majority in building and growing user-facing features in B2B SaaS products serving Enterprise customers. Candidates who've built on 3rd party platform integrations is nice-to-have.
• Systems thinker: You can conceptualize valuable connections between user actions and notifications across different channels, and understand how these things factor into user adoption and retention.
• Genuine AI enthusiasm. You're curious, adaptable, and genuinely excited about how LLMs are transforming software discovery and adoption. Experience with AI/ML products, LLM APIs, is nice to have. 
• Strategic: You inspire the company by creating bold, intuitive work experiences for our users across different channels to best solve user problems.
• Get Stuff Done: You create, flex, and evangelize a roadmap; thoughtfully break down projects to MVPs and iterative projects to ship with high velocity and business impact. 
• Customer-centric: You analyze our top customer personas; dig into the roots of customer needs; synthesize research to gain a deep understanding and narrow definition of a problem.
• Communication and collaboration: You partner with cross-functional teammates to deliver high-quality results. You speak with clarity and write sharp product specs. You are highly comfortable getting into technical discussions with engineers about the pros and cons of different approaches, and you pair with design on complex user flows.
• Growth Mindset: You lead with curiosity and are open to feedback in order to learn.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $176,000-$200,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

#LI-Hybrid

We're looking for a Staff Data Scientist to help define Asana's growth strategy as users increasingly discover and adopt software through LLM interfaces like ChatGPT, Claude, and Gemini. With millions of knowledge workers now starting their workday in conversational AI tools, we're at an inflection point in how productivity software reaches users. You'll drive Asana's acquisition playbook for the emerging LLM-driven channels and re-imagine new customer onboarding in the AI-era. As part of the PLG organization, you'll leverage data to influence how new users discover, learn about,  and decide to start using and paying for Asana.

Asana's Data Science team helps us fulfill our mission by informing strategy, defining success metrics, and identifying new ways to deliver user value. Data scientists are at the crux of deepening our understanding of the customers and driving more business outcomes by leveraging experimentation, causal inference, statistical and machine learning techniques, and data storytelling.

This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Work closely with Product Managers and User Researchers (UXR) to understand the needs of our new customers in their first few minutes of interaction with Asana, employing data frameworks and methodologies to understand our user segments, visualize the new user funnel, identify levers for driving conversion revenue, and personalize the onboarding journey to ensure better adoption outcomes. 
• Act as the "Data Lead" in a triad with Product and Engineering stakeholders to identify multi-year growth opportunities and prioritize the roadmap.
• Design experiments that measure product progress, and own key performance metrics.
• Collaborate and mentor fellow Data Scientists in the team to research, identify and disseminate best practices across teams.
• Work in a high-performance, dynamic team with a strong focus on velocity and software quality and learn about the upcoming field of AI-Optimization and how LLMs can help boost Asana’s value proposition. 

About you

• 5-7 years of data science experience, with majority in growth-focused roles at B2B SaaS companies 
• Proven track record driving acquisition and activation for B2B SaaS products, with specific experience in top-of-funnel growth and new user acquisition.
• 0→1 builder mentality. You've demonstrated the ability to thrive in highly ambiguous environments where you're inventing new playbooks rather than executing existing ones. You're energized by pioneering work.
• Experience with AI/ML products, LLM APIs, or third-party platform integrations. Strong preference for candidates who've worked with conversational AI or built features integrating ChatGPT, Claude, or similar platforms.
• Strong analytical foundation with deep fluency in experimentation, A/B testing, and funnel optimization.
• Exceptional cross-functional leadership. You write crisply, tell clear stories, and can influence across product, engineering, design, partnerships, sales, and executive stakeholders. You bring clarity to ambiguity.
• Strategic business acumen to balance user experience with revenue objectives while translating emerging technology trends into actionable product strategy.
• Genuine AI enthusiasm. You're curious, adaptable, and genuinely excited about how LLMs are transforming software discovery and adoption.
• Expert in relational data modeling and SQL and fluent in at least one modern language useful for data processing (e.g. R, Python, or Scala).
• Familiarity with statistical methods including experimental design, regression, causal inference with observational data and time series modeling.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. 

For this role, the estimated base salary range is between CAD 211,000-240,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

#LI-Hybrid

The Role:

A Stylist at Mejuri is more than a salesperson—it’s a pivotal role in delivering an exceptional, personalized shopping experience that embodies our commitment to redefining luxury. As a trusted advisor to every customer, the Retail Stylist bridges the gap between beautiful jewelry and meaningful moments, ensuring every interaction reflects Mejuri’s core values and dedication to excellence.

Our Stylists create a warm, welcoming environment where customers feel valued and empowered to make confident choices. Through expert product knowledge, a deep understanding of style, and a passion for storytelling, you’ll guide customers in discovering pieces that resonate personally while driving key performance metrics such as sales, conversion, and customer satisfaction.

Stylists at Mejuri are engaging, nimble, creative and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time.

Customer:

• STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• KPIs: OPH, SPH, NPS (85%<)

Operations:

• Order Fulfillment: Participate as needed the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
• Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
• Systems & Technology: Experience using or possesses the ****ability to learn to use point-of-sale systems and other retail technology.
• Shrink: Supports in mitigating internal, external and administrative loss of product.
• Escalations: Participate in Identify and escalate opportunities, gaps, risks and roadblocks to store leadership.

Merchandising:

• Merchandising. Support in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld
• Fixtures & Maintenance. Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
• Escalations: Flag, identify and action any inefficiencies

People:

• Engaging: Build healthy relationships with our people and establish a positive and engaging work environment.
• Employee Relations: Adhere to our policies compliance practices.

What you'll bring to the team:

• An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back.
• Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team.
• An ability to learn and retain relevant product knowledge to suggest and style for our customers.
• Is able to think critically and solution in the moment to deliver on customer and business needs effectively.
• An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT.
• Ability to pay attention to customer feedback, trends and shares insights with management.
• Great attention to detail, and a highly organized working style and strong sense of initiative.
• Ability to work on the sales floor for extended periods of time.
• History of successfully participating in and contributing to a positive team working environment.

Benefits at Mejuri:

• Paid sick days.
• Monthly retail bonus program.
• Regular feedback via performance reviews.
• A robust in-house retail learning program
• Generous product discount!

#LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $19 - $20 per annum based on a candidate’s experience and qualifications.

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

As a Senior Application Security Engineer, you will focus on finding and responding to security vulnerabilities across the Brex platform. In this role, you will perform code reviews, design reviews, penetration testing, and vulnerability management. You will develop and maintain tooling to perform static and dynamic testing of the Brex platform and tooling which supports secure developer workflows. Application Security is part of our wider Financial Scale organization, which means you will work closely with Security Operations, GRC, Product Security, Front End Platform,  IT Infrastructure teams.

We’re looking for individuals with a strong background and interest in penetration testing. You should have a demonstrated ability to find vulnerabilities in complex systems and craft exploits to demonstrate business impact. This role is highly cross functional and collaborative, you will have the opportunity to work with every engineering team across Brex. You should be enthusiastic about working with a variety of backgrounds, roles, and needs. Building a world-class financial service requires world-class security. 

Brex is pioneering the next wave of AI-driven financial services for dynamic, high-impact companies like Coinbase, Robinhood, and Anthropic. We're at the early stages of integrating AI across our product suite, this role will have the opportunity to influence and secure the future of AI Security at Brex. You'll be at the forefront of securing our novel AI implementations, identifying attack vectors in agentic-powered features, and partnering with product and engineering teams to build AI capabilities that our customers can trust with their critical financial operations.

Responsibilities

• Identifying vulnerabilities, demonstrating business impact, and articulating the risk of specific vulnerabilities to drive prioritization efforts
• Perform penetration testing and design reviews, looking for vulnerabilities and insecure designs, work with engineering and product to design secure product features
• Maintain and build internal tools to automate security efforts, perform SAST and DAST testing of the Brex platform, and support secure development practices
• Build and contribute to a culture of collaborative security excellence through technical leadership, learning sessions, and mentorship within the team and wider organization

Requirements

• 5+ years work experience in an Application Security or related role
• Ability to find vulnerabilities in complex systems, demonstrating business impact through custom attack chains
• Experience with a wide range of secure development activities including— threat modeling, developer education, and incident response
• Knowledge of Python, scripting languages, and AI/agentic workflows to automate tasks, build tools and improve productivity
• Collaborative mindset paired with strong written and verbal communication skills

Bonus points

• Proficiency with Kotlin, gRPC, GraphQL, Kubernetes
• Previous experience as a software engineer
• Consultancy experience performing web application security reviews
• Experience with securing distributed systems in AWS and cloud environments
• Experience with pentesting and securing agentic features and systems
• Contributions to the wider technical community— open source, public research, mentorship, community organizing, blogging, CVEs, presentations, etc
• Experience submitting to bug bounty programs or responsible disclosure programs

Compensation

The expected salary range for this role is $192,000 - $240,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

As an Application Security Engineer, you will contribute to finding and responding to security vulnerabilities across the Brex platform. In this role, you will participate in code reviews, design reviews, penetration testing, and vulnerability management. You will contribute to tooling that performs static and dynamic testing of the Brex platform and supports secure developer workflows. Application Security is part of our wider Financial Scale organization, which means you will work closely with Security Operations, GRC, Product Security, Front End Platform, and IT Infrastructure teams.

We're looking for individuals with a solid foundation in penetration testing and a curiosity for finding vulnerabilities in complex systems. You should have experience identifying and documenting vulnerabilities across common vulnerability classes and be able to communicate their risk clearly to engineering and product teams. This role is highly cross-functional — you'll have the opportunity to collaborate with engineering teams across Brex and grow your security expertise in a fast-moving environment.

Brex is pioneering the next wave of AI-driven financial services for dynamic, high-impact companies like Coinbase, Robinhood, and Anthropic. As we integrate AI across our product suite, this role will give you hands-on experience contributing to AI security at Brex. You'll apply emerging AI security best practices to help secure our agentic features, identify attack surfaces introduced by LLM-powered systems, and partner with product and engineering teams to build AI capabilities our customers can trust with their critical financial operations.

Responsibilities

• Identify vulnerabilities across common vulnerability classes (e.g., OWASP Top 10), document findings clearly, and communicate risk to drive remediation efforts
• Participate in penetration testing and design reviews alongside senior engineers, contributing to the identification of vulnerabilities and insecure designs
• Contribute to internal tooling and automation efforts that support SAST and DAST testing of the Brex platform and promote secure development practices
• Collaborate with engineering and product teams to support the design of secure product features
• Actively contribute to a culture of security awareness through knowledge sharing and peer learning

Requirements

• 4+ years of work experience in Application Security or a related role
• Demonstrated ability to find and document vulnerabilities in complex systems, with clear communication of business risk
• Hands-on experience with a subset of secure development activities, such as code review, threat modeling, or penetration testing
• Experience identifying security risks in AI/ML systems — such as prompt injection, model manipulation, or data poisoning — through work experience, personal projects, CTFs, or bug bounties
• Familiarity with agentic workflows and the ability to reason about attack surfaces introduced by LLM-powered features
• Knowledge of Python or scripting languages to automate tasks and build tooling
• Collaborative mindset paired with strong written and verbal communication skills

Bonus points

• Experience with Kotlin, gRPC, GraphQL, Kubernetes
• Previous experience as a software engineer
• Experience with securing distributed systems in AWS and cloud environments
• Experience with web application security reviews
• Contributions to the wider technical community — open source, public research, CTF participation, blogging, CVEs, or presentations
• Experience submitting to bug bounty or responsible disclosure programs
• Published AI security research or contributions to AI security frameworks

Compensation

The expected salary range for this role is $152,000 - $190,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Your role
As an Applied Scientist at Dialpad, you'll be a key driver within our AI team, conducting R&D to power the next generation of autonomous voice agents. While traditional NLP focuses on analyzing static text, your work will center on real-time, multimodal systems that can listen, reason, and take action during live customer interactions. A major focus of the team is advancing DialpadGPT, our proprietary LLM, specifically optimizing it to drive orchestrated agentic workflows and handle complex task execution. Beyond the technical skills, we are a team that values collaboration, continuous learning, and the application of diverse perspectives to solve complex problems. Collaboration will be key as you work alongside our engineering, design, and product teams to build groundbreaking agentic applications.

If you're passionate about agentic and multimodal AI and contributing to a team that's changing the face of business communications, you'll find yourself right at home with us.

This position reports to the Senior Manager of the NLP team and has the opportunity to be based in Vancouver, BC.

What you’ll do

• Research and develop state-of-the-art algorithms for autonomous voice agents, specifically focusing on real-time speech processing and reasoning loops.
• Advance DialpadGPT: Design and execute distributed training strategies to optimize our proprietary LLMs for agentic behaviors, including precise tool use, instruction following, and latency-constrained generation.
• Conduct rigorous evaluation and monitoring of model performances and troubleshoot issues with a keen understanding of resultant business impacts.
• Design and implement orchestration layers that effectively chain LLMs with external tools and APIs to solve complex customer problems autonomously.
• Work with large-scale multimodal datasets (text, audio) to improve model robustness and alignment.
• Collaborate with engineering, product, and design teams to deploy scalable, low-latency models and algorithms in production.
• Submit papers to top-tier academic conferences (ACL, EMNLP, NeurIPS) and contribute to the team’s research culture.

Skills you’ll bring

• Master’s or PhD degree in Computer Science, Machine Learning, Computational Linguistics, or a related quantitative field.
• 2+ years of industry experience in Machine Learning/NLP for Master’s degree holders, or 1+ years for PhD holders.
• Deep understanding of LLMs: Demonstrated experience with training, fine-tuning (PEFT/LoRA), and alignment techniques (RLHF/DPO) for specific domains or tasks.
• Experience with Agentic Systems: Familiarity with building autonomous agents, including concepts like tool use, function calling, reasoning chains (CoT), and memory management.
• Strong proficiency in Python and PyTorch, with the ability to write clean, production-ready research code.
• Research Track Record: A history of publishing in top-tier conferences (ACL, EMNLP, NeurIPS, ICASSP) is highly valued.
• Multimodal Awareness: Familiarity with speech technologies (ASR, TTS) or processing real-time audio streams is a strong plus.
• Ability to bridge the gap between research and product, translating complex technical concepts into business value.
• Familiarity with version control tools like Git for collaborative projects.

Astera Labs is seeking an exceptional Director of System Validation to lead our AI Fabric Validation organization. Connectivity is a critical component of every AI accelerator deployment and hyperscale data center architecture. As part of the AI Fabric Engineering group, you will play a key role in ensuring that Astera Labs’ fabric solutions perform at scale and deliver system-level performance across the most demanding AI and ML workloads. This role offers a unique opportunity to shape validation strategy for cutting-edge connectivity silicon and gain deep insight into next-generation AI infrastructure platforms. Your primary responsibility will be to build and lead a world-class validation organization tasked with validating all silicon, firmware, and system-level solutions at scale, ensuring performance, reliability, and production readiness across customer deployments. 

Job Description 

• Seeking a strong technical leader who has delivered multiple SoC products. 
• Lead and scale the system validation organization for Astera Labs' AI fabric portfolio, building a high-performing team across multiple concurrent product programs. 
• Understand the performance and functionality requirements of our AI fabric switches to enable customers to develop Data Center systems using Astera Labs' connectivity products for AI and ML applications. 
• Own comprehensive validation strategies for AI fabric switch products. Drive execution through scalable automation platforms and data-centric testing with automated reporting and specification compliance verification. 
• Collaborate cross-functionally with Architecture, Hardware, Firmware, and Software teams to influence product requirements and ensure validation excellence. 
• Ensure timely bringup of new silicon and platforms, driving rootcause analysis and crossfunctional debug of hardware, firmware, and system issues. 
• Deliver high confidence validation results that support product qualification, customer sampling, and mass production readiness. 
• Engage directly with key customers to understand their requirements and highlight the unique capabilities of Astera Labs' solutions. 
• The ideal candidate brings deep expertise in silicon/system validation, a strong architectural mindset, and a proven ability to scale organizations in fastmoving, highperformance computing environments. 
• Work closely with silicon design, architecture, Firmware, software engineering teams to ensure cohesive validation strategies. 
• Drive a culture of technical excellence, accountability, and continuous improvement. 
• Manage resource planning, and vendor/partner relationships. 

Basic Qualifications 

• Strong academic background in Electrical or Computer Engineering. Bachelor's required, Master's preferred. 
• ≥15 years' experience supporting or developing complex SoC/silicon products for Server, Storage, Networking applications and highperformance hardware companies. 
• ≥5 years hands-on experience with Silicon/System bring-up, validation, and debug, including in customer systems. 
• ≥2 years building high performance Engineering teams and validation methodologies. 
• Deep understanding of CPU, GPU, SoC, or AI/ML accelerator architectures, including memory subsystems, I/O, power management, and firmware interactions. 
• Expertise in validation methodologies: presilicon simulation/emulation, postsilicon bringup, system validation, stress testing, and performance characterization. 
• Strong background in debug methodologies, lab infrastructure, and automation frameworks. 
• Excellent communication skills and ability to influence executives and crossfunctional partners. 
• Entrepreneurial, open-minded behavior and can-do attitude. Think and act with the customer in mind! 

Preferred Experience: 

• ≥5 years leading validation teams planning, execution and maintaining project visibility. 
• ≥10 years hands-on experience with Silicon/System bring-up, validation, and debug, including in customer systems. 
• Thorough knowledge of high-speed protocols like PCIe, CXL, NVMe, or Ethernet. 
• Deep understanding of High-Speed Signaling Principles and x86/ARM architecture, UEFI/Linux boot sequence. 

The base salary range is $200,000 CAD - $250,000 CAD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.  

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

As a Sr. BI Analyst at Visier, you are a high-level technical lead sitting at the intersection of internal operations and product innovation. You serve as a strategic consultant to our People & Culture (P&C) leadership, transforming complex workforce data into the narratives that drive our global business strategy. 

This is a compelling role. You are not just building dashboards; you are a "product-minded" analyst who takes full ownership of the end-to-end analytical lifecycle. You’ll learn the industry-leading people analytics platform and identify opportunities, define the strategy, and deliver the insights that steer our leadership. Your mandate is to push our internal strategy forward, leveraging our own technology to ensure we are not just using our platform, but setting the gold standard for it.

This role is based out of our Yaletown office in downtown Vancouver.

What you will be doing:

• Strategic Consultation & Advisory: Act as a dedicated internal consultant to the P&C team and senior leadership. You will proactively identify business gaps, translate high-level objectives into data-driven roadmaps, and own the end-to-end design and delivery of high-impact analytical solutions. You operate as a partner, not a service provider: you don’t just deliver the data, you define the “so what” and “what’s next” to actively steer our business strategy. 
• Autonomous Project Leadership: You have full autonomy to identify, define, and execute large-scale technical projects. You are responsible for the end-to-end vision, from data modeling and workforce trend analysis, to communicating outcomes directly to senior stakeholders. 
• Product & AI Innovation: Champion innovation by partnering with Product teams to drive technical changes. You will identify complex data signals and "intangibles" from our internal workforce and business data to influence new product features and validate the effectiveness of our workforce AI models.
• System Integrity & Governance: Own the health and accuracy of our internal Visier People instance. You are the final authority on our data model, resolving complex integration issues across Workday, Peakon, and our proprietary applications to maintain a trusted, single source of truth.
• Strategic Insight Synthesis: You are the primary driver of our data-informed strategy. Rather than simply analyzing data, you leverage these insights to spearhead specific organizational improvements. You own the end-to-end process: from diagnosing business challenges to shaping the narrative, and ultimately driving the adoption of the changes that improve our overall organizational health.
• Optimizing Operational Delivery: Drive operational efficiency by collaborating with the internal teams to track performance metrics and ensure the timely execution of all departmental deliverables.
• High Influence: Act as a dedicated internal consultant to department heads, leading deep-dive discovery sessions to map their specific business KPIs to actionable workforce data. You will drive the adoption of Visier People by demonstrating how the platform transforms complex departmental challenges into measurable growth opportunities, making our data the cornerstone of their strategic decision-making.

What you’ll bring to the table:

• Advanced Experience: 6+ years in a BI or Data Analytics role, with a record of resolving complex issues in creative ways within a SaaS or HR Tech environment.
• Technical Mastery & Leadership: Advanced-level SQL and deep expertise in data visualization. You lead by example and may function as a lead for cross-functional work groups.
• Independent Judgment: A proven ability to work without supervision, applying advanced analysis to resolve complex situations where multiple variable factors are at play.
• Strategic Impact: A track record of taking initiative to drive process or technical changes across a business. You are seen as a subject matter expert who can influence the thinking of stakeholders.
• Domain Expertise: Advanced understanding of HR metrics and the HR tech stack (Workday, Greenhouse, etc.), coupled with an expert-level ability to evangelize the "Visier Way" of people analytics.
• AI Edge: A strategic understanding of how Machine Learning models consume data and the foresight to drive the future of AI-driven workforce insights.

🌱 Most importantly, you share our values…

• You roll up your sleeves
• You make it easy
• You are proud
• You never stop learning
• You play to win

🚀 How we work & what we offer...

• Fixed hybrid work model: 3 days a week in office (Tuesday, Wednesday, Thursday) 
• Modern, pet-friendly downtown office spaces with collaborative areas and an on-site gym 
• Annual company All Hands in Vancouver, our entire organization travels to our Vancouver HQ for a week of team building, learning and breakout sessions
• Competitive salary, and top-tier health and wellness benefits
• Stock options and/or bonus based on your role, location, and employment type
• Generous paid time off, including volunteering days and extra days over the December holidays 

The base pay range for this position in the 90,000-115,000 / year + bonus

Benefits and working arrangements may vary depending on your seniority, location and employment type. The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.

Job Description:

Robots can do amazing things - if they can see. That’s where you come in. We’re Apera AI. Our breakthrough 4D Vision™ systems turn blind robots into intelligent, adaptable workers. But that transformation doesn’t happen without great teams.

We are looking for a Senior Machine Learning and Computer Vision Applied Scientist with outstanding problem-solving skills to join our AI team. This is an in-person role based in our Vancouver office, where you will collaborate closely with a small group of ambitious engineers and applied scientists delivering the future of robotic perception. Your work will be both grounded in state-of-the-art research and applied to guiding industrial robots on factory floors around the world.

You will own projects end-to-end from literature review through prototyping, benchmarking, and scaling. This includes:

• Extending Apera’s industry best object detection, stereo depth estimation, and 6d pose estimation modules

• Integrating foundation models into our perception stack to improve generalization and few-shot/zero-shot capabilities

• Collaborating with the C++ application team to get models deployed and user experiences optimized

• Collaborating with the infrastructure team to train and manage data on AWS

• Tracking the latest publications in top computer vision and robotics venues

• Prototyping and then implementing production training and deployment, mainly in PyTorch

• Optimizing models for real-time deployment at the edge (~1 Hz, powerful NVIDIA GPU) to support high accuracy, high robustness robot guidance

• Engineering for industrial reliability of 99.9%

About you:

You are motivated, talented, hardworking and have an entrepreneurial spirit. You enjoy making large impact at your company. You enjoy solving challenging problems rooted in real-world physics using science, imagination, creativity, and persistence. 

What We’re Looking For:

• STEM bachelor's degree

• 5+ years of experience in using deep learning for CV

• 4+ years of experience in software development

• Bonus:

• • Master’s or PHD degree with focus on computer vision and machine learning

• • Experience in 3D geometry and related topics in graphics and deep learning

Why Apera?

• We offer a competitive compensation package, including a base salary range of CAD $140,000–$180,000 plus stock options, designed to recognize your expertise and align your success with the company’s growth.

• You’re building systems that support teams working on real, deployed AI and robotics solutions, not hypothetical future tech.

• A chance to do meaningful, foundational work in a company that values execution and clarity.

• A culture of curiosity: we experiment, learn fast, and share openly.

• Well-funded with a recent Series A to fuel ambitious product roadmaps and growth.

• Trusted by big-name automotive in TIER 1 suppliers.

• High-impact work with autonomy and clear paths to grow.

Join us to make robotics more accessible, predictable, and powerful.

As Marqeta’s Senior Dispute Analyst, you will you are responsible for maintaining and revising complex operational process flows, identifying inefficiencies, and improving quality outcomes for regulatory processes.   You will join a team of diverse, agile-thinking, and highly-skilled professionals; we use our combined capabilities to enable the organization with innovation, speed, agility, scalability and efficiency. This position works both internally and with external partners (BPO) maintaining process flows, ensuring regulatory compliance, analyzing quality assurance outcomes and updating procedures and process flows. You will also be responsible for managing communication with Marqeta’s programs and supporting required reporting. 

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

The Impact You’ll Have

• Manage teams operational process flows, procedures and playbooks for both internal and external use
• Resolve moderate/complex issues with little or no supervision or direction.
• Manage inbound escalations from multiple sources to resolution and identification of potential processing problems requiring escalations to product and engineering teams
• Work with peers and leadership to communicate dispute trends and share best practices, ideas, and information within Marqeta and our customers.
• Coordinate with our Issuing Bank partners to ensure that Marqeta is compliant with their requirements for monitoring, reporting, and dispute resolution.
• Practice using sound decision-making and discretion in making independent decisions that mitigate corporate risk at each decision point throughout the investigation.
• Ensure quality standards are met working with external partners in the area of learning and develop 

Who You Are

• 3 - 5+ years of relevant experience (financial services, payment industry, etc)
• Strong understanding of Card Network regulations (VISA, MC and SMS) related to chargeback processing
• Experience with SQL, Snowflake
• Working knowledge of U.S Payment Regulations,  data privacy and other regulatory requirements for dispute management
• Able to work independently with high volume caseloads/projets executed with high quality
• Experience in direct customer interaction; ability to talk through complex requirements and render positive outcomes 
• Demonstrated ability to achieve results through cross-functional, virtual teams
•  Superior communication skills (interpersonal, verbal, presentation, written, email)
• Positive attitude, team player, adaptable, resourceful, inquisitive, and self-starter who is able to work independently
• Bachelor’s degree or equivalent experience. 

Nice-To-Haves

• VISA Network Chargeback Certification
• Operational Experience with EU Payment Regulation (GDPR, PSD2) 
• Startup/high growth company experience with a proven track record of thriving in high-performing teams and fast-paced environments. 

Your Manager

• Lisa Valles

Recruiter For This Role

• Agata Wojciechowska 

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 3 x 45 min calls
• Offer

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 88,800-111,000. We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

Department: Finance / Finances

Employment Type: Full Time / Hybrid / Indeterminate (Permanent)

Language Designation: English Essential

Posting Close Date:  12 May 2026

About Destination Canada

Tourism is the heartbeat of communities from coast to coast to coast. At Destination Canada, our aspiration for the tourism industry is to generate wealth and wellbeing for all of Canada and enrich the lives of our guests. Our mission is to influence supply and build demand for the benefit of locals, communities and visitors through leading research, alignment with public and private sectors, and marketing Canada nationally and abroad. We seek diverse, ingenious thinkers teeming with intellectual curiosity and a deep desire to grow Canada’s tourism industry – strengthening the socio-cultural, environmental and economic vitality tourism brings to Canada.

About the role:

Destination Canada is seeking a highly skilled and proactive Senior Executive Assistant, Finance to provide advanced executive, operational, and administrative support to the Senior Vice President, Chief Financial Officer and Chief Data & Analytics Officer, and their business unit. This is not a traditional Executive Assistant role. The position operates as a strategic and operational extension of the Executive, supporting the advancement of priorities, enabling decision-making, and ensuring the effective coordination of business activities across a dynamic portfolio spanning finance, data, and corporate strategy.

The role requires exceptional judgment, discretion, and the ability to manage complexity in a fast-paced environment. The successful candidate will bring a proactive, solutions-oriented mindset, with the ability to anticipate needs, remove friction, and ensure high-quality execution across a wide range of responsibilities. This role also operates in a highly digital and AI-enabled environment. The incumbent will be expected to leverage tools and technologies to enhance the speed, quality, and effectiveness of work.

Working with the Executive

The Executive operates at the intersection of strategy, finance, data, and innovation, with a strong focus on outcomes and impact. The pace is fast, and the scope of work spans board and executive-level priorities, operational coordination, and advancing key initiatives across the business. Priorities evolve as new information and opportunities emerge.

The Executive values:

• Clear, structured thinking and strong judgment
• Concise, high-quality communication
• Proactive problem-solving and follow-through
• The ability to anticipate needs and stay a step ahead

This role is provided with a high degree of trust and autonomy, with the expectation of operating as a true partner, bringing forward solutions, improving workflows, and enabling focus in a complex environment.

Key accountabilities

Strategic Executive Support

• Plans, directs, and coordinates the delivery of executive support services aligned with business priorities
• Acts as a trusted partner and gatekeeper, managing priorities, time, and decision flow
• Anticipates needs, identifies risks, and proactively addresses emerging issues
• Researches issues and prepares high-quality correspondence, reports, presentations, and briefing materials
• Maintains effective relationships with internal and external stakeholders to support coordination and issue resolution

Project Coordination

• Supports the planning and execution of projects, including timelines, deliverables, and tracking of key milestones
• Coordinates cross-functional activities to ensure alignment and timely delivery of outputs
• Supports the development of briefing materials and documentation for board and executive-level engagements
• Serves as the Asana lead for the department, maintaining project tracking systems, supporting team adoption, and ensuring consistent use of tools and workflows across projects.

Communications and Information Flow

• Acts as a focal point and gatekeeper for incoming inquiries and requests for the Executive
• Manages and organizes a high volume of incoming and outgoing correspondences and ensures that all outgoing correspondence meets protocol requirements and internal standards.
• Develops and maintains communications links and an extensive network with senior management, partners, senior officials of industry, etc. to foster effective working relationships for the management and coordination of sensitive issues; and ensures collaboration and identifies, coordinates and advises on key requirements and expectations of the Executive.
• Manages information flow and quality control of documents (i.e. presentations. handouts, meeting materials, briefings). Edits documentation for appropriate language, style and grammar.
• Routes and responds to questions/requests, prioritizes issues and ensures that they are handled accordingly.

Event & Travel Coordination

• Arranges and coordinates meeting and event logistics for the Executive and the business unit.
• Coordinates and manages travel arrangements, bookings, and travel expenses for the Executive(s).
• Prepares detailed itineraries and agendas.

Calendar Management & Meeting Preparation

• Manages a complex and high-volume calendar, including sensitive and confidential engagements
• Coordinates virtual and in-person meetings, including logistics and materials
• Anticipates priorities, monitors deadlines, and ensures alignment of the Executive’s schedule with key objectives

Administrative and Operational Support

• Prepares, reviews, and edits documents, reports, presentations, and briefings
• Manages administrative processes including procurement, service providers, and internal requests
• Coordinates contracts and documentation, including routing, approvals, and record management
• Supports vendor coordination, Statements of Work, and tracking of deliverables

Financial Support

• Manages financial processes including invoices, expenses, reconciliations, and budget tracking
• Supports financial reporting activities, including variance tracking and forecast coordination
• Ensures compliance with financial and procurement policies
• Monitors and tracks spend across suppliers and activities

AI & Workflow Optimization

• Leverages AI and digital tools to draft, refine, and enhance communications, presentations, and materials
• Identifies opportunities to streamline workflows and reduce manual effort
• Supports continuous improvement in how work is executed across the business unit
• Enhances the speed and quality of outputs while maintaining accuracy and professionalism

Information Management

• Manages documentation and records to ensure accessibility, accuracy, and confidentiality
• Protects sensitive information and maintains high standards of discretion

Other Duties

• Performs other related duties.
• Provides backup for other EA or Senior EA positions when needed.

What you need

• Successful completion of post-secondary education in administration or related field or an acceptable combination of education, training and experience
• Minimum 5 years of Executive Assistant experience, including 3+ years supporting senior leadership or C-suite executives
• Comprehensive knowledge of administrative practices and procedures including invoice processing, budget tracking, contracts, expense claims, travel arrangements, calendar management, meeting arrangements and minutes, filing and records management and project tracking and coordination.
• Advanced knowledge of executive support practices and techniques
• Excellent multi-tasking, organizational, and prioritization skills
• Superior attention to detail and commitment to accuracy
• Ability to develop comprehensive and deep understanding of the Executive's strategic objectives and priorities, needs, and preferences
• Ability to develop deep understanding of the strategic goals, priorities and operations of the Business Unit as well as Destination Canada's governance structure, external environment, objectives, activities, programs, partnerships, issues and operations
• Exceptional writing and editing skills, ability to prepare, edit, and manage high-level correspondence, documents, reports, presentations, briefings with an understanding of the audience, purpose and context.
• Ability to maintain confidentiality and protect private and highly sensitive information
• Advanced problem-solving skills. Strategic foresight with the ability to proactively identify and address the Executive's needs before they arise and mitigate problems in advance
• Outstanding written and verbal communication skills, able to represent the Executive professionally, diplomatically and effectively with high level stakeholders
• Excellent interpersonal skills, with the ability to develop strong relationships with internal and external contacts at senior levels
• Ability to manage issues effectively including conducting research, briefing the Executive and providing advice
• Ability to handle sensitive issues and interactions with exceptional professionalism, diplomacy and tact
• Exercises sound judgment to make decisions independently where appropriate and escalating to the Executive when necessary.
• Excellent project coordination skills, with the ability to set timelines, coordinate tasks, and ensure deliverables are completed on time
• Highly adaptable, with a proven ability to improve and streamline processes by effectively leveraging technology and AI-driven tools in a fast-paced executive environment
• High level proficiency in MS Office Suite, virtual meeting tools, and project management tools

Compensation

Salary range: $70,844 - $88,555

Within the range, the base pay offered is determined by multiple factors, including job-related skills and relevant education/experience. Please note starting salaries for new hires typically fall between the minimum and mid-point of the range, to support internal equity and allow room for progression as employees grow and excel in their roles. The range above reflects base pay only and does not include the competitive at-risk pay program and benefits that we offer!

Our total rewards offering is designed to support your health, wellbeing, and life outside of work. In addition to base salary, you’ll have access to:

• Extended health and dental benefits
• A defined contribution pension plan
• A minimum of 3 weeks’ vacation
• 5 paid days for personal and family needs each year
• 1 paid wellbeing day per year
• Generous maternity and parental leave top-up
• An employee and family assistance program
• Flexible working options, including a hybrid model and compressed workweek
• Support towards your professional growth with learning and development opportunities, mentorship, and more.

Things you should know:

• This role follows a hybrid work arrangement, where work is performed onsite at least 3 days per week. Please note the work arrangement is subject to change.

At Destination Canada, we believe that Canada's diversity is its greatest asset and is what touches travelers' hearts most deeply. To that end, we are committed to inclusive leadership within our workplace, workforce, and interactions with partners and travelers alike. Destination Canada is an equal opportunity employer committed to reflecting Canada's diversity through fair and accessible hiring and employment practices. All qualified applicants will receive consideration for employment. If you require accommodations at any point in the recruitment process, please reach out to accessibility@destinationcanada.com.

We know that applying for a new job can be both exciting and intimidating, and we sincerely appreciate your interest and effort.

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

We're building AI agents to automate and augment internal functions at Brex, and we're looking for a hands-on builder to help us do it. You'll embed with teams across the company to understand how they actually work, then design, build, and ship agents that deliver real outcomes. You'll work on top of existing models and frameworks, wiring together tools, MCPs, and internal systems into agentic workflows. This is a technical role where you'll spend most of your time building, shipping, and iterating alongside the people whose work you're automating.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities:

• Embed with partner teams to deeply understand workflows, including shadowing and learning different job functions.
• Scope, design, and deploy agents that take over real workflows across internal orgs.
• Integrate agents with internal systems, APIs, and data sources.
• Define evaluation frameworks, success metrics, and feedback loops to measure and improve agent performance.
• Build shared tooling and contribute to playbooks that accelerate deployments, while owning reliability, adoption, and business impact.

Requirements:

• 4+ years in engineering, technical product/program management, applied AI, or a similar technical role, with a track record of shipping AI/automation systems to production.
• Hands-on experience building with LLMs, agent frameworks, and tool-use patterns (e.g., MCP, function calling, RAG) across the full stack (data, APIs, orchestration, product).
• Experience designing and optimizing SQL and/or NoSQL databases, including data modeling, query performance tuning, and schema design.
• Strong ability to decompose human workflows into scalable, agentic systems, grounded in a deep curiosity for how people work.
• High ownership and cross-functional influence, with the ability to quickly build trust across teams and seniority levels.

Bonus points

• Experience automating back-office functions rather than just customer-facing AI features.
• Experience with OpenClaw, Hermes, or other general-purpose agent harnesses.

Compensation:

The expected salary range for this role is CAD $152,000 - $240,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Product at Brex

The Product team is at the forefront of Brex's mission to empower employees anywhere to make better financial decisions. With a deep understanding of the business, we identify and scope out the most impactful opportunities for Brex to tackle. We are responsible for aligning cross-functional teams — such as Engineering, Legal, Compliance, and Design — on key decisions. We set strategy and drive products from inception to launch, enabling Brex to grow rapidly and help our customers reach their full potential.

What you’ll do

As a Product Leader at Brex, you will be the driving force behind our Growth Product team — overseeing the thoughtful strategy and execution of team and technical systems to drive customer acquisition and onboarding. You will also collaborate closely with our Go-to-Market (GTM) teams to ensure seamless acquisition and onboarding for customers, particularly those with significant and complex spending needs. You will be instrumental in creating features, models, and tools that empower our GTM and Marketing teams to get maximal leverage out of their efforts. You will work closely with cross-functional teams across the organization, based in San Francisco, New York, Seattle, Vancouver, Brazil, and remote locations. Past examples of work in this domain include AI agents for GTM workflows, developing best-in-class GTM data and enrichment systems, ML models for account prioritization, prospect AI classification systems, and more.

Where you’ll work

This role will be based in either our San Francisco, Seattle, or New York City office. You must be willing to work in the office at least 3 days per week on Monday, Wednesday and Thursday. Employees will be able to work remotely for up to 4 weeks per year, for a minimum of one week at a time.

Responsibilities

• Drive product and systems investments that improve GTM metrics such as CAC payback, pipeline conversion, and efficiency.
• Define and execute a multi-quarter Growth strategy in partnership with Engineering, Design, GTM, Marketing, Ops, and Data to deliver high-impact, scalable products with measurable business impact.
• Embed within Sales, Marketing, and Customer Success to identify workflow bottlenecks and lead automation and optimization initiatives.
• Analyze GTM funnel and conversion metrics to uncover insights and guide product priorities and roadmap decisions.
• Set clear goals, metrics, and success criteria for the Growth team, driving accountability to measurable outcomes.
• Manage and develop a team of Product Managers, fostering clarity, ownership, and a culture of high performance.
• Oversee core Growth Product and Engineering domains, including account scoring, TAM data, outbound automation, and GTM tooling.
• Align stakeholders around an aspirational 6–12 month roadmap that advances GTM efficiency and business growth.
• Ensure successful activation and implementation of customers initiatives by partnering with GTM and Customer Success to operationalize tooling and automations.
• Continuously refine activation based on feedback and performance data to drive faster time-to-value and sustainable adoption.

Requirements

• Relevant experience: 10+ years of experience in product management or management consulting, ideally with direct responsibility for or experience scaling B2B products and GTM systems, with a strong understanding of growth, GTM, and/or marketing pipelines.
• Analytical sense: You demonstrate a strong aptitude for and actively use data to inform your decision-making. Basic SQL proficiency is strongly preferred.
• Communication: You have proven experience working and communicating effectively with senior leaders and executives, and influencing stakeholders across departments and functions, including Engineering, Design, Marketing, Sales, CRMX/Business Systems, IT, Legal, and more. You excel at building trust and working relationships.
• Systems-thinker: You are a systems thinker, capable of thinking holistically across product, technical, and people systems to identify bottlenecks and opportunities for efficiency, automation, fraud prevention, and product growth within the payables ecosystem.

Compensation

The expected salary range for this role is $340,000 - $425,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Product at Brex

The Product team is at the forefront of Brex's mission to empower employees anywhere to make better financial decisions. With a deep understanding of the business, Product identifies, scopes out, and helps build the most impactful opportunities for Brex to tackle. We are responsible for aligning cross-functional teams — such as Engineering, Legal, Compliance, and Design — on key decisions. We set strategy and drive products from inception to launch, enabling Brex to grow rapidly and help our customers reach their full potential.

What you’ll do

As a Group Product Manager, you'll own a product area that sits at the center of Brex's highest-priority bets, setting the multi-quarter vision, making hard prioritization calls, and ensuring your team delivers outcomes that move company-level metrics, not just ship features.

This means operating across several modes. Leading strategy, identifying where AI and automation can meaningfully change the customer experience rather than just adding novelty. You’ll be building teams and leading PMs who think clearly, operate independently, and raise their own bar over time. And you'll be a cross-functional operator, driving alignment with Engineering, Design, Data, Risk, Legal, and GTM leaders on initiatives that don't fit neatly into one team's roadmap.

We expect you to use AI tools aggressively in your own work: for discovery, analysis, prototyping, and decision-making. You’ll also bring that same mindset to how your team builds products. The role is as much about scaling judgment and raising standards as it is about shipping.

Where you’ll work

This role will be based in either our San Francisco, Seattle, Vancouver, or New York City office. You must be willing to work in the office at least 3 days per week on Monday, Wednesday and Thursday. Employees will be able to work remotely for up to 4 weeks per year, for a minimum of one week at a time.

Responsibilities

• Define and own the multi-quarter vision and strategy for a core product area aligned to Brex’s highest company priorities. Identify and prioritize the highest-leverage opportunities that drive durable customer and business impact.
• Manage and develop a team of Product Managers, providing coaching, feedback, and career development. Foster a culture of ownership, accountability, and continuous improvement.
• Partner closely with Engineering, Design, Data, Risk, Legal, Compliance, Finance, and GTM leaders to deliver complex, cross-functional initiatives.
• Experience incorporating AI/ML capabilities (e.g., LLMs, automation systems, predictive models) into customer-facing or internal products, with a strong understanding of where AI meaningfully improves user experience, efficiency, or decision quality.
• Demonstrated ability to leverage AI tools to accelerate product discovery, analysis, experimentation, and execution (e.g., rapid prototyping, customer insight synthesis, requirement drafting, data exploration).
• Establish strong planning, prioritization, and execution frameworks across your portfolio. Define success metrics tied to company-level outcomes and ensure your team delivers measurable results.

Requirements

• 7+ years in product management, with direct experience managing and developing PMs.
• Have owned and scaled complex product areas in B2B, SaaS, or fintech, including driving measurable business outcomes across a multi-team portfolio.
• Can set strategy across multiple product surfaces and translate it into roadmaps your team actually executes against.
• Technically fluent enough to engage in architecture and systems tradeoffs with Engineering, not just defer to them.
• Data-driven by default: you define the metrics, design the experiments, and use the results to make calls.
• Comfortable operating in ambiguity, making prioritization tradeoffs with incomplete information, and bringing senior stakeholders along.
• Clear, concise communicator — written and verbal — who can distill complex product problems into narratives that land with executives and cross-functional partners alike.

Compensation

The expected salary range for this role is $280,000 - $350,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Product at Brex

The Product team is at the forefront of Brex's mission to empower employees anywhere to make better financial decisions. With a deep understanding of the business, we identify and scope out the most impactful opportunities for Brex to tackle. We are responsible for aligning cross-functional teams — such as Engineering, Legal, Compliance, and Design — on key decisions. We set strategy and drive products from inception to launch, enabling Brex to grow rapidly and help our customers reach their full potential.

What you’ll do

Brex has an abundance of opportunities to develop tech-enabled infrastructure and applications to drive GTM productivity, measured by pipeline dollars, conversion rates, customer activation, retention, and ultimately revenue. This role will drive key initiatives to work with a dedicated Engineering and Design team and a set of XFN partners to develop tech-enabled tooling, infrastructure, and applications to support Brex’s revenue growth and retention.

Brex is at the forefront of re-architecting its GTM systems with modern, AI-powered infrastructure. You’ll work with a dedicated engineering team and cross-functional leadership partners to design and build scalable systems that increase productivity and revenue leverage across the funnel.

This includes initiatives such as:

• AI agents embedded across GTM workflows — designing, deploying, and iterating on autonomous agents that handle prospecting, lead qualification, customer onboarding, and lifecycle engagement
• Intelligent outbound and lifecycle automation — building systems that dynamically personalize outreach timing, channel, and messaging based on real-time signals
• Pipeline prioritization and scoring — helping improve our ML-driven models that continuously learn from conversion outcomes
• Application and onboarding optimization — using AI to reduce friction, predict drop-off, and adaptively guide customers through activation
• Experimentation infrastructure — standing up frameworks to rapidly test AI-driven interventions across the funnel, with clear attribution to revenue outcomes
• Revenue tooling that compounds — building platforms (not point solutions) that make every rep and marketer measurably more productive over time

Where you’ll work

This role will be based in either our San Francisco, Seattle or New York City office. You must be willing to work in the office at least 3 days per week on Monday, Wednesday and Thursday. Employees will be able to work remotely for up to 4 weeks per year, for a minimum of one week at a time.

Responsibilities

• Own a critical GTM-related metric and define the product strategy and roadmap to drive step-change improvements.
• Identify structural bottlenecks across the revenue funnel — spanning tooling, automation, data, incentives, and workflows — and design systems to address them.
• Lead 0→1 and 1→N initiatives that re-architect Brex’s GTM infrastructure.
• Partner deeply with Sales, Marketing, RevOps, Engineering, Legal, IT, and Data to drive high-impact outcomes.
• Influence stakeholders and executives through clear strategy, strong business cases, and measurable results.
• Establish clear input and output metrics, and operate with rigor on experimentation, prioritization, and tradeoffs.
• Help define and scale Brex’s Growth Product function as it evolves.

Requirements

• Experience building and scaling growth, revenue, or GTM systems in a high-growth technology company.
• Experience owning and materially moving company-level metrics.
• Strong systems thinking — ability to identify leverage points across product, process, and people systems.
• Demonstrated track record of leading complex, cross-functional initiatives with executive visibility.
• Deep analytical fluency; comfortable working with funnel metrics, experimentation frameworks, and data tools (SQL proficiency preferred).
• High ownership mindset with the ability to operate in ambiguity and build from first principles.

Compensation

The expected salary range for this role is $240,000 - $300,000.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Department: Industry Engagement 

Employment Type: Full Time / Hybrid / Term (3-year fixed term contract)

Language Designation: English Essential

Posting Close Date: 18 May 2026

About Destination Canada

Tourism is the heartbeat of communities from coast to coast to coast. At Destination Canada, our aspiration for the tourism industry is to generate wealth and wellbeing for all of Canada and enrich the lives of our guests. Our mission is to influence supply and build demand for the benefit of locals, communities and visitors through leading research, alignment with public and private sectors, and marketing Canada nationally and abroad. We seek diverse, ingenious thinkers teeming with intellectual curiosity and a deep desire to grow Canada’s tourism industry – strengthening the socio-cultural, environmental and economic vitality tourism brings to Canada.

About the role:

At Destination Canada, events are strategic platforms that bring Canada to life on the global stage. From immersive brand activations to high-impact industry gatherings, our events connect partners, showcase the country’s diverse tourism offerings, and create meaningful opportunities that drive visitation and growth.

Reporting to the Event Director, the Event Specialist plays a key role in bringing these experiences to life. This is a hands-on, fast-paced position for someone who thrives on coordination, execution, and seeing complex plans come together seamlessly. The role supports project coordination, logistical planning, vendor management, budget tracking, and stakeholder engagement across a diverse portfolio of events. You will work closely with teams across the organization and help ensure every detail contributes to a polished, on-brand experience.

Whether independently delivering smaller-scale events or providing operational and logistical support for large, high-profile initiatives, you will help translate plans into well-executed experiences. This is an opportunity to work across a diverse portfolio spanning leisure travel, business events, and corporate initiatives, and to contribute to work that directly supports Canada’s tourism industry.

Key accountabilities

Event Coordination and Delivery

• Supports the operational execution and delivery of approved event plans for signature, high-value events.
• Plans, project manages, and executes events of varying scope, including independently delivering smaller-scale events within established frameworks and approved budgets.
• Develops and maintains timelines and critical paths.
• Coordinates event logistics including hotels, venues, AV, catering, registration, décor, transportation and signage.
• Coordinates operational elements related to event technology platforms such as registration systems, event websites or mobile event applications.
• Coordinates partner and client engagement logistics delivered through events, including meetings, hosted programs and marketplace participation.
• Prepares event briefs, run-of-show documents, planning tools and operational checklists.
• Coordinates specific event components (e.g., registration, speaker logistics, production elements).
• Travels on-site as required to support event delivery.

Vendor and Agency Coordination

• Liaises with event agencies, contractors and suppliers.
• Supports vendor sourcing, RFP processes and contract coordination.
• Tracks vendor deliverables and timelines.
• Reviews invoices for accuracy and alignment with approved budgets.
• Provides input on vendor performance, cost considerations and service delivery to support effective vendor management and cost efficiencies.
• Escalates complex vendor issues or negotiations to the Event Manager or Event Director.

Budget Tracking and Financial Administration

• Tracks event budgets and expenditures.
• Identifies budget variances and provides input and recommendations to support budget management, cost efficiencies and financial planning.
• Maintains financial documentation and forecasting tools.
• Coordinates procurement documentation including contracts, purchase orders and amendments.
• Supports financial reporting and reconciliation processes.
• Ensures compliance with Destination Canada policies related to travel, hospitality, food & beverage expenditures.

Stakeholder and Internal Coordination

• Acts as liaison between business units and event delivery teams.
• Coordinates with creative, brand, communications, translation, procurement and finance teams.
• Supports executive-level logistics including briefing materials, scheduling and run-of-show coordination.
• Maintains project tracking systems and event documentation.

Brand Alignment and Operational Best Practices

• Ensures events align with Destination Canada brand standards and corporate guidelines.
• Supports sustainability and accessibility integration in event planning.
• Contributes to shared tools, templates and operational resources used across the Events team.
• Assists with post-event evaluations and documentation of operational learnings.

Operational Improvement

• Provides operational feedback to Event Manager and Event Director to support continuous improvement.
• Identifies opportunities to improve processes, coordination and efficiency across event delivery.
• Supports implementation of new tools, technologies or operational practices within the Events portfolio, including leveraging AI tools and technologies.
• Maintains awareness of event industry trends and technologies relevant to event delivery.

What you need

• Graduation from a recognized college or university in Marketing, Event Management, Business Administration, Tourism, Hospitality or other relevant discipline or an acceptable combination of education, training and experience.
• At least 5 years of experience in event planning or coordination, including:
  • Coordinating event logistics and working with vendors, venues and third-party suppliers,
  • Tracking event budgets and supporting financial reconciliation,
  • Developing timelines, run-of-show documents or event briefs, and
  • Supporting trade shows, conferences, meetings, or brand activations.
• Experience working in cross-functional or complex stakeholder environments.
• Knowledge of event, meeting and trade show planning processes and operational logistics.
• Understanding of project management principles and planning tools, including financial and administrative tracking.
• Ability to utilize and leverage workplace technology, including MS Office Suite, Google Workspace, project management tools, and AI-enabled productivity tools and technology, to enhance workflow efficiency
• Strong organizational and project coordination skills with the ability to manage multiple tasks, timelines and deliverables simultaneously.
• Ability to coordinate event logistics with strong attention to detail and accuracy.
• Effective communication and interpersonal skills with the ability to collaborate with internal teams, vendors and stakeholders
• Ability to build and maintain positive working relationships with colleagues, suppliers and partners.
• Ability to manage competing priorities and deliver results in a fast-paced, deadline-driven environment.
• Sound judgment in identifying operational risks or issues and escalating them appropriately.
• Ability to troubleshoot logistical challenges and identify practical solutions during event planning and delivery.
• Cultural awareness, professionalism and discretion when working with diverse stakeholders and supporting high-profile events.

It would be great if you also had

• CMP designation (Certified Meeting Planner) or equivalent professional certification is an asset
• Familiarity with procurement and financial processes in a corporate or public sector environment
• Experience in the tourism industry and/or knowledge of the Canadian tourism industry and related stakeholders
• Familiarity and/or experience working with event management platforms, event websites, and mobile event apps
• Proficiency and/or familiarity with Asana
• Awareness of event industry trends and technologies, including AI tools and technologies
• French/English bilingualism

Compensation

Salary range: $80,213 - $100,267

Within the range, the base pay offered is determined by multiple factors, including job-related skills and relevant education/experience. Please note starting salaries for new hires typically fall between the minimum and mid-point of the range, to support internal equity and allow room for progression as employees grow and excel in their roles. The range above reflects base pay only and does not include the competitive at-risk pay program and benefits that we offer!

Our total rewards offering is designed to support your health, wellbeing, and life outside of work. In addition to base salary, you’ll have access to:

• Extended health and dental benefits
• A defined contribution pension plan
• A minimum of 3 weeks’ vacation
• 5 paid days for personal and family needs each year
• 1 paid wellbeing day per year
• Generous maternity and parental leave top-up
• An employee and family assistance program
• Flexible working options, including a hybrid model and compressed workweek
• Support towards your professional growth with learning and development opportunities, mentorship, and more.

Things you should know:

• This role follows a hybrid work arrangement, where work is performed onsite at least 3 days per week. Please note the work arrangement is subject to change.
• This is a three-year term role, with a fixed end date.
• This is a unionized role
• This role requires occasional travel to support on-site event coordination and delivery
• Overtime may be required during peak event planning and delivery periods.

As VP of Search, you’ll set the vision and direction for our global Search practice—leading best-in-class SEO, SEM, and Generative Engine Optimization (GEO) strategies across a diverse portfolio of clients and regions. You are the global leader and point of contact for Search within the agency, responsible for practice leadership, quality standards, capability growth, and operational excellence.

You’ll translate the evolving search landscape—including AI-powered discovery (AI Overviews, LLMs, and “answer engines”)—into actionable strategies, scalable frameworks, and measurable business outcomes. You balance executive-level client counsel with hands-on strategic depth, while building and sustaining a high-performing global team through strategic talent planning, staffing, and resourcing.

You’ll play a pivotal role in expanding our Search services and capabilities and helping our clients achieve top-tier performance. You define what great looks like, ensure we deliver it consistently, and evolve our offering to keep CM at the forefront of the industry.

*This is a one-year contract opportunity*

You Will: 

Practice leadership & operations

• Serve as the discipline lead and global point of contact for the Search practice—representing CM’s Search capabilities across agency leadership, cross-functional partners, and the broader Omnicom network.
• Define and lead the agency-wide vision for best-in-class SEO, SEM, and GEO—developing strategic POVs, frameworks, and standardized processes across regions and accounts.
• Act as a strategic thought leader, innovator, and champion for the role of search across the modern digital ecosystem.
• Spearhead and deliver educational Search presentations, developing internal slideware to keep other disciplines updated on search news, trends, best practices, and “what it means for your clients” opportunities.
• Own staffing strategy and resourcing across the global Search practice and client portfolio, partnering with Operations and account leaders to forecast needs, allocate talent, and address coverage gaps proactively.
• Lead administrative and operational oversight for the discipline (e.g., capacity planning, utilization, role mix, and scalable delivery models, performance reviews, capability roadmaps).

Client leadership & business growth

• Act as the executive Search lead for priority accounts, guiding senior stakeholders and ensuring Search programs align to business objectives, scope and measurable outcomes.
• Lead the creation, definition, execution, and optimization of holistic search strategies (SEO + SEM + GEO), including multi-year roadmaps.
• Proactively drive new business growth—shaping offerings, scoping work, mapping pricing/LOEs, supporting new business pitches, and identifying organic growth opportunities.
• Communicate complex search concepts and performance narratives in a concise, compelling, executive-ready manner, transforming search data insights into strategic opportunities.

Innovation, AI search & future-proofing

• Lead and implement AI Search Optimization / GEO strategies, ensuring clients are discoverable across AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
• Build frameworks and processes to systematically track and improve search performance, including GEO visibility metrics, attribution impacts, and content/technical readiness.
• Keep the agency ahead of search shifts (AI/ML automation, SERP changes, visual/voice/social search) and translate those shifts into new service offerings.

Strategy & execution

• Utilize cross-channel search data to understand user intent, shape content strategy, and identify business opportunities.
• Advise on technical website development to maximize indexability and visibility, including JavaScript SEO and accessibility considerations for both users and LLM crawlers.
• Define search-driven guidelines and requirements for content, page speed, accessibility, structured data, site architecture, URL structure, metadata, internal linking, sitemaps, etc.
• Conduct regular SEO/SEM/GEO audits and competitive analyses, translating insights into prioritized, executable roadmaps.
• Deliver actionable performance insights and strategic recommendations through clear, visually compelling reports—communicating complex concepts in a concise and easy-to-understand manner
• Collaborate with cross-functional teams to incorporate SEO strategies and best practices.
• Optimize social search channels (e.g., YouTube, TikTok) to maximize brand and content visibility across the digital landscape.
• Define success metrics and translate SEO/SEM/GEO results to business objectives.

You Have:

• 10–15+ years of Search experience, including 5+ years leading high-performing Search teams across multiple accounts.
• Experience managing department-level staffing, resourcing and operations.
• Strong communication and data storytelling skills (written and verbal), with confidence presenting to executive clients and agency leadership.
• Deep expertise in SEO (technical + content + UX + measurement) and experience overseeing SEM strategy or managing large-budget paid search campaigns.
• Experience integrating paid and organic search strategies and workflows to reduce costs while maximizing key business outcomes.
• Proven track record of driving measurable performance improvements.
• Strong organizational and project management skills, with experience leading multiple workstreams, teams, and deadlines simultaneously.
• Experience with global brands and international SEO (multi-region, multi-language sites).
• Experience managing SEO strategies for large-scale website migrations and redesigns.
• Experience with GEO and AI search optimization for both AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
• Experience defining and documenting cross-disciplinary internal processes, playbooks, and best practices to improve search implementation and deliverable quality.
• Deep understanding of search algorithms and ranking factors across modern search ecosystems (traditional search, social search & AI search).
• Proficiency in 3rd party SEO/SEM tools such as SEMrush, BrightEdge, Ahrefs, Screaming Frog, and similar platforms.
• Proficiency in analytics and visualization tools such as Google Analytics, Looker Studio (Data Studio), Adobe Analytics, Google Search Console, Tableau, etc.
• Experience with GEO/AI search tracking tools such as Profound, BlueFish, BrightEdge AI Catalyst, or similar solutions.
• Strong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
• Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, large datasets) and experience analyzing and reporting on performance data.
• Experience developing and executing search-driven content strategies that improve visibility, traffic, engagement, and conversion.
• Experience testing and leveraging AI to improve search workflows, efficiencies, and quality.
• A proactive, self-starter attitude and a passion for staying current in a rapidly evolving digital landscape.

As VP of Search, you’ll set the vision and direction for our global Search practice—leading best-in-class SEO, SEM, and Generative Engine Optimization (GEO) strategies across a diverse portfolio of clients and regions. You are the global leader and point of contact for Search within the agency, responsible for practice leadership, quality standards, capability growth, and operational excellence.

You’ll translate the evolving search landscape—including AI-powered discovery (AI Overviews, LLMs, and “answer engines”)—into actionable strategies, scalable frameworks, and measurable business outcomes. You balance executive-level client counsel with hands-on strategic depth, while building and sustaining a high-performing global team through strategic talent planning, staffing, and resourcing.

You’ll play a pivotal role in expanding our Search services and capabilities and helping our clients achieve top-tier performance. You define what great looks like, ensure we deliver it consistently, and evolve our offering to keep CM at the forefront of the industry.

*This is a one-year contract opportunity*

You Will: 

Practice leadership & operations

• Serve as the discipline lead and global point of contact for the Search practice—representing CM’s Search capabilities across agency leadership, cross-functional partners, and the broader Omnicom network.
• Define and lead the agency-wide vision for best-in-class SEO, SEM, and GEO—developing strategic POVs, frameworks, and standardized processes across regions and accounts.
• Act as a strategic thought leader, innovator, and champion for the role of search across the modern digital ecosystem.
• Spearhead and deliver educational Search presentations, developing internal slideware to keep other disciplines updated on search news, trends, best practices, and “what it means for your clients” opportunities.
• Own staffing strategy and resourcing across the global Search practice and client portfolio, partnering with Operations and account leaders to forecast needs, allocate talent, and address coverage gaps proactively.
• Lead administrative and operational oversight for the discipline (e.g., capacity planning, utilization, role mix, and scalable delivery models, performance reviews, capability roadmaps).

Client leadership & business growth

• Act as the executive Search lead for priority accounts, guiding senior stakeholders and ensuring Search programs align to business objectives, scope and measurable outcomes.
• Lead the creation, definition, execution, and optimization of holistic search strategies (SEO + SEM + GEO), including multi-year roadmaps.
• Proactively drive new business growth—shaping offerings, scoping work, mapping pricing/LOEs, supporting new business pitches, and identifying organic growth opportunities.
• Communicate complex search concepts and performance narratives in a concise, compelling, executive-ready manner, transforming search data insights into strategic opportunities.

Innovation, AI search & future-proofing

• Lead and implement AI Search Optimization / GEO strategies, ensuring clients are discoverable across AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
• Build frameworks and processes to systematically track and improve search performance, including GEO visibility metrics, attribution impacts, and content/technical readiness.
• Keep the agency ahead of search shifts (AI/ML automation, SERP changes, visual/voice/social search) and translate those shifts into new service offerings.

Strategy & execution

• Utilize cross-channel search data to understand user intent, shape content strategy, and identify business opportunities.
• Advise on technical website development to maximize indexability and visibility, including JavaScript SEO and accessibility considerations for both users and LLM crawlers.
• Define search-driven guidelines and requirements for content, page speed, accessibility, structured data, site architecture, URL structure, metadata, internal linking, sitemaps, etc.
• Conduct regular SEO/SEM/GEO audits and competitive analyses, translating insights into prioritized, executable roadmaps.
• Deliver actionable performance insights and strategic recommendations through clear, visually compelling reports—communicating complex concepts in a concise and easy-to-understand manner
• Collaborate with cross-functional teams to incorporate SEO strategies and best practices.
• Optimize social search channels (e.g., YouTube, TikTok) to maximize brand and content visibility across the digital landscape.
• Define success metrics and translate SEO/SEM/GEO results to business objectives.

You Have:

• 10–15+ years of Search experience, including 5+ years leading high-performing Search teams across multiple accounts.
• Experience managing department-level staffing, resourcing and operations.
• Strong communication and data storytelling skills (written and verbal), with confidence presenting to executive clients and agency leadership.
• Deep expertise in SEO (technical + content + UX + measurement) and experience overseeing SEM strategy or managing large-budget paid search campaigns.
• Experience integrating paid and organic search strategies and workflows to reduce costs while maximizing key business outcomes.
• Proven track record of driving measurable performance improvements.
• Strong organizational and project management skills, with experience leading multiple workstreams, teams, and deadlines simultaneously.
• Experience with global brands and international SEO (multi-region, multi-language sites).
• Experience managing SEO strategies for large-scale website migrations and redesigns.
• Experience with GEO and AI search optimization for both AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
• Experience defining and documenting cross-disciplinary internal processes, playbooks, and best practices to improve search implementation and deliverable quality.
• Deep understanding of search algorithms and ranking factors across modern search ecosystems (traditional search, social search & AI search).
• Proficiency in 3rd party SEO/SEM tools such as SEMrush, BrightEdge, Ahrefs, Screaming Frog, and similar platforms.
• Proficiency in analytics and visualization tools such as Google Analytics, Looker Studio (Data Studio), Adobe Analytics, Google Search Console, Tableau, etc.
• Experience with GEO/AI search tracking tools such as Profound, BlueFish, BrightEdge AI Catalyst, or similar solutions.
• Strong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
• Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, large datasets) and experience analyzing and reporting on performance data.
• Experience developing and executing search-driven content strategies that improve visibility, traffic, engagement, and conversion.
• Experience testing and leveraging AI to improve search workflows, efficiencies, and quality.
• A proactive, self-starter attitude and a passion for staying current in a rapidly evolving digital landscape.

As VP of Search, you’ll set the vision and direction for our global Search practice—leading best-in-class SEO, SEM, and Generative Engine Optimization (GEO) strategies across a diverse portfolio of clients and regions. You are the global leader and point of contact for Search within the agency, responsible for practice leadership, quality standards, capability growth, and operational excellence.

You’ll translate the evolving search landscape—including AI-powered discovery (AI Overviews, LLMs, and “answer engines”)—into actionable strategies, scalable frameworks, and measurable business outcomes. You balance executive-level client counsel with hands-on strategic depth, while building and sustaining a high-performing global team through strategic talent planning, staffing, and resourcing.

You’ll play a pivotal role in expanding our Search services and capabilities and helping our clients achieve top-tier performance. You define what great looks like, ensure we deliver it consistently, and evolve our offering to keep CM at the forefront of the industry.

*This is a one-year contract opportunity*

You Will: 

Practice leadership & operations

• Serve as the discipline lead and global point of contact for the Search practice—representing CM’s Search capabilities across agency leadership, cross-functional partners, and the broader Omnicom network.
• Define and lead the agency-wide vision for best-in-class SEO, SEM, and GEO—developing strategic POVs, frameworks, and standardized processes across regions and accounts.
• Act as a strategic thought leader, innovator, and champion for the role of search across the modern digital ecosystem.
• Spearhead and deliver educational Search presentations, developing internal slideware to keep other disciplines updated on search news, trends, best practices, and “what it means for your clients” opportunities.
• Own staffing strategy and resourcing across the global Search practice and client portfolio, partnering with Operations and account leaders to forecast needs, allocate talent, and address coverage gaps proactively.
• Lead administrative and operational oversight for the discipline (e.g., capacity planning, utilization, role mix, and scalable delivery models, performance reviews, capability roadmaps).

Client leadership & business growth

• Act as the executive Search lead for priority accounts, guiding senior stakeholders and ensuring Search programs align to business objectives, scope and measurable outcomes.
• Lead the creation, definition, execution, and optimization of holistic search strategies (SEO + SEM + GEO), including multi-year roadmaps.
• Proactively drive new business growth—shaping offerings, scoping work, mapping pricing/LOEs, supporting new business pitches, and identifying organic growth opportunities.
• Communicate complex search concepts and performance narratives in a concise, compelling, executive-ready manner, transforming search data insights into strategic opportunities.

Innovation, AI search & future-proofing

• Lead and implement AI Search Optimization / GEO strategies, ensuring clients are discoverable across AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
• Build frameworks and processes to systematically track and improve search performance, including GEO visibility metrics, attribution impacts, and content/technical readiness.
• Keep the agency ahead of search shifts (AI/ML automation, SERP changes, visual/voice/social search) and translate those shifts into new service offerings.

Strategy & execution

• Utilize cross-channel search data to understand user intent, shape content strategy, and identify business opportunities.
• Advise on technical website development to maximize indexability and visibility, including JavaScript SEO and accessibility considerations for both users and LLM crawlers.
• Define search-driven guidelines and requirements for content, page speed, accessibility, structured data, site architecture, URL structure, metadata, internal linking, sitemaps, etc.
• Conduct regular SEO/SEM/GEO audits and competitive analyses, translating insights into prioritized, executable roadmaps.
• Deliver actionable performance insights and strategic recommendations through clear, visually compelling reports—communicating complex concepts in a concise and easy-to-understand manner
• Collaborate with cross-functional teams to incorporate SEO strategies and best practices.
• Optimize social search channels (e.g., YouTube, TikTok) to maximize brand and content visibility across the digital landscape.
• Define success metrics and translate SEO/SEM/GEO results to business objectives.

You Have:

• 10–15+ years of Search experience, including 5+ years leading high-performing Search teams across multiple accounts.
• Experience managing department-level staffing, resourcing and operations.
• Strong communication and data storytelling skills (written and verbal), with confidence presenting to executive clients and agency leadership.
• Deep expertise in SEO (technical + content + UX + measurement) and experience overseeing SEM strategy or managing large-budget paid search campaigns.
• Experience integrating paid and organic search strategies and workflows to reduce costs while maximizing key business outcomes.
• Proven track record of driving measurable performance improvements.
• Strong organizational and project management skills, with experience leading multiple workstreams, teams, and deadlines simultaneously.
• Experience with global brands and international SEO (multi-region, multi-language sites).
• Experience managing SEO strategies for large-scale website migrations and redesigns.
• Experience with GEO and AI search optimization for both AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
• Experience defining and documenting cross-disciplinary internal processes, playbooks, and best practices to improve search implementation and deliverable quality.
• Deep understanding of search algorithms and ranking factors across modern search ecosystems (traditional search, social search & AI search).
• Proficiency in 3rd party SEO/SEM tools such as SEMrush, BrightEdge, Ahrefs, Screaming Frog, and similar platforms.
• Proficiency in analytics and visualization tools such as Google Analytics, Looker Studio (Data Studio), Adobe Analytics, Google Search Console, Tableau, etc.
• Experience with GEO/AI search tracking tools such as Profound, BlueFish, BrightEdge AI Catalyst, or similar solutions.
• Strong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
• Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, large datasets) and experience analyzing and reporting on performance data.
• Experience developing and executing search-driven content strategies that improve visibility, traffic, engagement, and conversion.
• Experience testing and leveraging AI to improve search workflows, efficiencies, and quality.
• A proactive, self-starter attitude and a passion for staying current in a rapidly evolving digital landscape.

*Please note, the pay range noted below is hourly*

As VP of Search, you’ll set the vision and direction for our global Search practice—leading best-in-class SEO, SEM, and Generative Engine Optimization (GEO) strategies across a diverse portfolio of clients and regions. You are the global leader and point of contact for Search within the agency, responsible for practice leadership, quality standards, capability growth, and operational excellence.

You’ll translate the evolving search landscape—including AI-powered discovery (AI Overviews, LLMs, and “answer engines”)—into actionable strategies, scalable frameworks, and measurable business outcomes. You balance executive-level client counsel with hands-on strategic depth, while building and sustaining a high-performing global team through strategic talent planning, staffing, and resourcing.

You’ll play a pivotal role in expanding our Search services and capabilities and helping our clients achieve top-tier performance. You define what great looks like, ensure we deliver it consistently, and evolve our offering to keep CM at the forefront of the industry.

*This is a one-year contract opportunity*

You Will: 

Practice leadership & operations

• Serve as the discipline lead and global point of contact for the Search practice—representing CM’s Search capabilities across agency leadership, cross-functional partners, and the broader Omnicom network.
• Define and lead the agency-wide vision for best-in-class SEO, SEM, and GEO—developing strategic POVs, frameworks, and standardized processes across regions and accounts.
• Act as a strategic thought leader, innovator, and champion for the role of search across the modern digital ecosystem.
• Spearhead and deliver educational Search presentations, developing internal slideware to keep other disciplines updated on search news, trends, best practices, and “what it means for your clients” opportunities.
• Own staffing strategy and resourcing across the global Search practice and client portfolio, partnering with Operations and account leaders to forecast needs, allocate talent, and address coverage gaps proactively.
• Lead administrative and operational oversight for the discipline (e.g., capacity planning, utilization, role mix, and scalable delivery models, performance reviews, capability roadmaps).

Client leadership & business growth

• Act as the executive Search lead for priority accounts, guiding senior stakeholders and ensuring Search programs align to business objectives, scope and measurable outcomes.
• Lead the creation, definition, execution, and optimization of holistic search strategies (SEO + SEM + GEO), including multi-year roadmaps.
• Proactively drive new business growth—shaping offerings, scoping work, mapping pricing/LOEs, supporting new business pitches, and identifying organic growth opportunities.
• Communicate complex search concepts and performance narratives in a concise, compelling, executive-ready manner, transforming search data insights into strategic opportunities.

Innovation, AI search & future-proofing

• Lead and implement AI Search Optimization / GEO strategies, ensuring clients are discoverable across AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
• Build frameworks and processes to systematically track and improve search performance, including GEO visibility metrics, attribution impacts, and content/technical readiness.
• Keep the agency ahead of search shifts (AI/ML automation, SERP changes, visual/voice/social search) and translate those shifts into new service offerings.

Strategy & execution

• Utilize cross-channel search data to understand user intent, shape content strategy, and identify business opportunities.
• Advise on technical website development to maximize indexability and visibility, including JavaScript SEO and accessibility considerations for both users and LLM crawlers.
• Define search-driven guidelines and requirements for content, page speed, accessibility, structured data, site architecture, URL structure, metadata, internal linking, sitemaps, etc.
• Conduct regular SEO/SEM/GEO audits and competitive analyses, translating insights into prioritized, executable roadmaps.
• Deliver actionable performance insights and strategic recommendations through clear, visually compelling reports—communicating complex concepts in a concise and easy-to-understand manner
• Collaborate with cross-functional teams to incorporate SEO strategies and best practices.
• Optimize social search channels (e.g., YouTube, TikTok) to maximize brand and content visibility across the digital landscape.
• Define success metrics and translate SEO/SEM/GEO results to business objectives.

You Have:

• 10–15+ years of Search experience, including 5+ years leading high-performing Search teams across multiple accounts.
• Experience managing department-level staffing, resourcing and operations.
• Strong communication and data storytelling skills (written and verbal), with confidence presenting to executive clients and agency leadership.
• Deep expertise in SEO (technical + content + UX + measurement) and experience overseeing SEM strategy or managing large-budget paid search campaigns.
• Experience integrating paid and organic search strategies and workflows to reduce costs while maximizing key business outcomes.
• Proven track record of driving measurable performance improvements.
• Strong organizational and project management skills, with experience leading multiple workstreams, teams, and deadlines simultaneously.
• Experience with global brands and international SEO (multi-region, multi-language sites).
• Experience managing SEO strategies for large-scale website migrations and redesigns.
• Experience with GEO and AI search optimization for both AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
• Experience defining and documenting cross-disciplinary internal processes, playbooks, and best practices to improve search implementation and deliverable quality.
• Deep understanding of search algorithms and ranking factors across modern search ecosystems (traditional search, social search & AI search).
• Proficiency in 3rd party SEO/SEM tools such as SEMrush, BrightEdge, Ahrefs, Screaming Frog, and similar platforms.
• Proficiency in analytics and visualization tools such as Google Analytics, Looker Studio (Data Studio), Adobe Analytics, Google Search Console, Tableau, etc.
• Experience with GEO/AI search tracking tools such as Profound, BlueFish, BrightEdge AI Catalyst, or similar solutions.
• Strong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
• Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, large datasets) and experience analyzing and reporting on performance data.
• Experience developing and executing search-driven content strategies that improve visibility, traffic, engagement, and conversion.
• Experience testing and leveraging AI to improve search workflows, efficiencies, and quality.
• A proactive, self-starter attitude and a passion for staying current in a rapidly evolving digital landscape.

The Comms Planning Director partners across disciplines to create communication plans that translate marketing objectives into actionable go-to-market strategies grounded in audience understanding and business goals. 

In partnership with strategy, media, creative, and marketing science, you will develop customer-centric connection plans that inform both our media and creative teams. You’ll be asked to ingest information and output ideas and structures that make the complex easy to understand and map out the important ways that media and creative are linked. Comms/Connections Planning is about inspiring breakthrough ideas and driving how they come to life. It’s about being able to look at the market opportunity, define the target in fresh and interesting ways, and know how to take full advantage of media capabilities. 

Comms/Connection Planning Deliverables: campaign architecture, go-to-market, audience segmentation & messaging, idea mechanism, strategic story acts over time, sequential and re-targeting messaging etc. 

You Will: 

• Develop comms plans that connect marketing needs & business objectives into actionable communication solutions across the paid, owned and earned ecosystem. 
• Ground all plans in audience insights and their reality, altitudinally and behaviorally
• Work with media strategy and activation teams to ensure comms frameworks are grounded in proposed media plans and other realities
• Lead plans that are a combination of proven and innovative tactics that meet campaign goals
• Ensure plans link to desired KPIs and guide measurement strategies
• Create a comms foundation that guides best in class precision work
• Ensure buy-in amongst all required teams and partners
• Present and defends the comms plan, generates confidence that the plan will deliver on results, while unlocking creativity. 
• Provide thought leadership, both internally and externally on emerging trends and comms best practices.
• Be proactive about identifying new communication opportunities, and work with account partners & strategic leads to uncover and unlock scope.
• Serve as a bridge and partner between all channel partners; media, social, comms, Strategy + creative to define and shape a coordinated campaign roll-out across paid owned and earned shared touchpoints. 
• Translate the creative idea into a comms idea; that guides how the campaign should come to life
• Define the overall structure, story beats – aligning touchpoints to each phase while clearly defining the roles they need to play 
• Set the tone and strategic direction of the team; built around growth and application of learnings 
• Own consumer insights and inspire tactical representations of strong, clear media strategies 
• Maintain communication and develop strategic partnerships with key partners – clients, partner agencies, peers, etc. 

Your Key Capabilities: 

• A chameleon. Part strategy, part media, part creative.
• Consumer first mindset and orientation
• Proven modern marketing mindset: Ecosystem & performance driven
• Strong partnership & collaboration skills
• Strong presentation skills, written & spoken
• Ability to find new solutions to “known problems”
• Strong facilitation skills. Proven ability to run effective workshops.
• Strong sense of accountability and ownership. Has the ability to work independently.
• Can make the complicated simple to understand.
• Ability to work in fast paced, and unpredictable projects
• Ability to gain client confidence & trust, and develop strong working relationships with other agency partners

You Have:

• Bachelor’s degree in Communications, Advertising, Media and/or related field 
• Minimum 8 years of experience in media or strategic planning that involves channel planning, audience strategy and client presentation 
• Deep experience working within integrated, client-facing teams 
• Ability to make operational and investment recommendations and decisions 
• Must love close relationships with clients and be able to identify and run towards the future and not simply deliver “the ask” 
• Professional presence; can lead a team by example 
• Excellent leadership and presentation skills 
• A thorough understanding of marketing communication channels 

What We Offer:

• Global maternity and parental leave 
• Competitive benefits packages 
• Vacation, compassionate leave, wellness days, and flex days 
• Access to online services for families and new parents
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday) 
• Diversity and Inclusion Board with 13 affinity groups 
• Internal learning and development programs 
• Enterprise-wide employee discounts 

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The Comms Planning Director partners across disciplines to create communication plans that translate marketing objectives into actionable go-to-market strategies grounded in audience understanding and business goals. 

In partnership with strategy, media, creative, and marketing science, you will develop customer-centric connection plans that inform both our media and creative teams. You’ll be asked to ingest information and output ideas and structures that make the complex easy to understand and map out the important ways that media and creative are linked. Comms/Connections Planning is about inspiring breakthrough ideas and driving how they come to life. It’s about being able to look at the market opportunity, define the target in fresh and interesting ways, and know how to take full advantage of media capabilities. 

Comms/Connection Planning Deliverables: campaign architecture, go-to-market, audience segmentation & messaging, idea mechanism, strategic story acts over time, sequential and re-targeting messaging etc. 

You Will: 

• Develop comms plans that connect marketing needs & business objectives into actionable communication solutions across the paid, owned and earned ecosystem. 
• Ground all plans in audience insights and their reality, altitudinally and behaviorally
• Work with media strategy and activation teams to ensure comms frameworks are grounded in proposed media plans and other realities
• Lead plans that are a combination of proven and innovative tactics that meet campaign goals
• Ensure plans link to desired KPIs and guide measurement strategies
• Create a comms foundation that guides best in class precision work
• Ensure buy-in amongst all required teams and partners
• Present and defends the comms plan, generates confidence that the plan will deliver on results, while unlocking creativity. 
• Provide thought leadership, both internally and externally on emerging trends and comms best practices.
• Be proactive about identifying new communication opportunities, and work with account partners & strategic leads to uncover and unlock scope.
• Serve as a bridge and partner between all channel partners; media, social, comms, Strategy + creative to define and shape a coordinated campaign roll-out across paid owned and earned shared touchpoints. 
• Translate the creative idea into a comms idea; that guides how the campaign should come to life
• Define the overall structure, story beats – aligning touchpoints to each phase while clearly defining the roles they need to play 
• Set the tone and strategic direction of the team; built around growth and application of learnings 
• Own consumer insights and inspire tactical representations of strong, clear media strategies 
• Maintain communication and develop strategic partnerships with key partners – clients, partner agencies, peers, etc. 

Your Key Capabilities: 

• A chameleon. Part strategy, part media, part creative.
• Consumer first mindset and orientation
• Proven modern marketing mindset: Ecosystem & performance driven
• Strong partnership & collaboration skills
• Strong presentation skills, written & spoken
• Ability to find new solutions to “known problems”
• Strong facilitation skills. Proven ability to run effective workshops.
• Strong sense of accountability and ownership. Has the ability to work independently.
• Can make the complicated simple to understand.
• Ability to work in fast paced, and unpredictable projects
• Ability to gain client confidence & trust, and develop strong working relationships with other agency partners

You Have:

• Bachelor’s degree in Communications, Advertising, Media and/or related field 
• Minimum 8 years of experience in media or strategic planning that involves channel planning, audience strategy and client presentation 
• Deep experience working within integrated, client-facing teams 
• Ability to make operational and investment recommendations and decisions 
• Must love close relationships with clients and be able to identify and run towards the future and not simply deliver “the ask” 
• Professional presence; can lead a team by example 
• Excellent leadership and presentation skills 
• A thorough understanding of marketing communication channels 

What We Offer:

• Global maternity and parental leave 
• Competitive benefits packages 
• Vacation, compassionate leave, wellness days, and flex days 
• Access to online services for families and new parents
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday) 
• Diversity and Inclusion Board with 13 affinity groups 
• Internal learning and development programs 
• Enterprise-wide employee discounts 

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Director of User Experience

As Director of User Experience, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You're looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.

You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You're the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user's voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.

You Will:

• Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
• Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
• Champion the user's perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
• Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
• Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
• Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
• Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
• Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
• Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
• Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
• Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
• Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
• Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
• Embody agency leadership values and promote culture in all interactions (internally and externally).
• Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
• Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
• Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
• Contribute UX and Product Design expertise to business development and sales initiatives.

You Have:

• 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
• 3+ years' experience in a supervisory/management role leading UX/Design teams.
• Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.
• Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.
• Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.
• Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.
• A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.
• Exceptional storytelling and communication skills (verbal, written, and visual).
• Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.
• Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.
• An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.
• Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.
• Flexibility and adaptability in fast-paced, changing environments.
• Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.
• Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).
• Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.
• Experience with AI-assisted design tools and workflows.
• Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.
• Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.

What We Offer:

• Global maternity and parental leave 
• Competitive benefits packages 
• Vacation, compassionate leave, wellness days, and flex days 
• Access to online services for families and new parents
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday) 
• Diversity and Inclusion Board with 13 affinity groups 
• Internal learning and development programs 
• Enterprise-wide employee discounts 

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

We are looking to add Freelance Lead User Experience Designers to our Talent Roster for quick turnaround, shorter-term project engagements!

As Lead User Experience Designer, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You're looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.

You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You're the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user's voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.

You will:

• Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
• Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
• Champion the user's perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
• Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
• Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
• Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
• Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
• Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
• Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
• Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
• Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
• Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
• Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
• Embody agency leadership values and promote culture in all interactions (internally and externally).
• Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
• Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
• Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
• Contribute UX and Product Design expertise to business development and sales initiatives.

You have:

• 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
• 3+ years' experience in a supervisory/management role leading UX/Design teams.
• Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.
• Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.
• Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.
• Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.
• A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.
• Exceptional storytelling and communication skills (verbal, written, and visual).
• Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.
• Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.
• An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.
• Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.
• Flexibility and adaptability in fast-paced, changing environments.
• Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.
• Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).
• Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.
• Experience with AI-assisted design tools and workflows.
• Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.
• Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.

We are looking to add Freelance Lead User Experience Designers to our Talent Roster for quick turnaround, shorter-term project engagements!

As Lead User Experience Designer, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You're looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.

You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You're the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user's voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.

You will:

• Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
• Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
• Champion the user's perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
• Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
• Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
• Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
• Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
• Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
• Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
• Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
• Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
• Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
• Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
• Embody agency leadership values and promote culture in all interactions (internally and externally).
• Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
• Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
• Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
• Contribute UX and Product Design expertise to business development and sales initiatives.

You have:

• 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
• 3+ years' experience in a supervisory/management role leading UX/Design teams.
• Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.
• Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.
• Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.
• Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.
• A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.
• Exceptional storytelling and communication skills (verbal, written, and visual).
• Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.
• Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.
• An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.
• Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.
• Flexibility and adaptability in fast-paced, changing environments.
• Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.
• Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).
• Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.
• Experience with AI-assisted design tools and workflows.
• Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.
• Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.

Location: Vancouver, BC

Department: Finance

Employment Type: Full Time / Hybrid / Indeterminate

Language Designation: English Essential

Posting Close Date: May 10, 2026

About Destination Canada

Tourism is the heartbeat of communities from coast to coast to coast. At Destination Canada, our aspiration for the tourism industry is to generate wealth and wellbeing for all of Canada and enrich the lives of our guests. Our mission is to influence supply and build demand for the benefit of locals, communities and visitors through leading research, alignment with public and private sectors, and marketing Canada nationally and abroad. We seek diverse, ingenious thinkers teeming with intellectual curiosity and a deep desire to grow Canada’s tourism industry – strengthening the socio-cultural, environmental and economic vitality tourism brings to Canada.

About the role

Destination Canada is seeking a dynamic and strategic Director, Financial Planning & Analysis (FP&A) to serve as a key partner to the Executive Director, Finance and the Chief Financial Officer (CFO). This role leads the organization’s enterprise-wide budgeting, forecasting, and financial planning functions, delivering timely, high-quality insights that inform decision-making across Senior Management, the Board, and government partners.

As a critical leader within the Finance team, the Director is accountable for the organization’s annual budget and multi-year financial planning cycle, providing forward-looking analysis that drives agility, transparency, and effective resource allocation. The role also champions the modernization of FP&A through the adoption of advanced technologies, automation, and AI-enabled tools to enhance modelling accuracy, performance measurement, and enterprise-wide insights.

The Director leads and develops the Financial Officer team, champions high standards in financial modelling, and serves as a trusted advisor across the organization.

Key accountabilities

Strategic Financial Leadership

• Leads Destination Canada’s financial planning and analysis function, partnering closely with the Executive Director, Finance and the CFO.
• Owns and directs the end-to-end annual budgeting process and multi-year planning cycle, ensuring alignment with executive strategy and priorities.
• Influences financial decision-making across the organization, identifying priorities, risks, and opportunities as a senior thought leader.
• Prepares and delivers budget and financial reports for Senior Management, the Board, and Board Committees.

Financial Management & Analysis

• Leads quarterly forecasting and variance analysis, providing clear interpretation of financial trends, performance drivers, and impacts.
• Leads development of advanced financial models, dashboards, and performance measurement tools, including new technologies and AI-enabled solutions that improve accuracy, speed, and insight quality.
• Conducts confidential HR-related modelling—including salary budgets, workforce planning, and collective bargaining scenarios—in collaboration with HR and the CFO.
• Oversees ad hoc analysis and formal responses to government agencies such as ISED and TBS.

Cross-Functional Projects & Financial Systems

• Leads financial and cross-functional initiatives that enhance organizational agility, operational effectiveness, and financial discipline.
• Oversees upgrades and improvements to financial systems (ERP, invoicing, expense management, procurement, dashboards), including integration of automation and AI-supported capabilities to strengthen data integrity and reporting precision.
• Evaluates and champions new digital tools, automation opportunities, and analytics technologies that modernize FP&A workflows.

Team Leadership

• Directs, mentors, and develops the Financial Officer team, ensuring strong performance, technical competency, and professional growth.
• Oversees recruitment, workload management, and performance evaluations.
• Sets clear expectations, instills discipline in financial processes, and fosters a culture of innovation, accuracy, accountability, and continuous improvement.

What you need

• Graduation from a recognized university with a degree with a professional accounting designation, or an acceptable combination of education, training and experience.
• Minimum of 7 years' experience in accounting and finance, with a strong foundation in financial management and analysis.
• At least 3 years of managerial experience, with a proven track record in people management and team development.
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), and ERP systems such as SAP; experience with dashboards, analytics tools, or AI-supported planning platforms considered an asset.
• Knowledge of financial management and accounting principles, budgeting, forecast preparation, and variance and trend analysis.
• Awareness of emerging technologies, automation, and AI-enabled capabilities relevant to modern FP&A practices.
• Exceptional ability to communicate complex financial information to stakeholders.
• Experience in strategic planning, risk management, and organizational development.
• Knowledge of foreign exchange risk and cash management.
• Knowledge of administrative procedures in the areas of finance, procurement and contracting.
• Ability to navigate complex and sensitive financial scenarios and information with the appropriate levels of discretion.
• Ability to evaluate, adopt, and apply new technologies, automation tools, and AI-driven capabilities that enhance forecasting accuracy, reporting efficiency, and decision support.
• Demonstrated ability to manage multiple projects, deadlines, requirements, establish priorities, coordinate work and multi-task.
• Ability to inspire and motivate a high-performing team.

It would be great if you also had

• Demonstrated experience in a Crown Corporation or Government organization is highly desirable, with understanding of government appropriations and related reporting to agencies such as ISED and TBS.

Compensation

Salary range:  $120,336 - $150,420

Within the range, the base pay offered is determined by multiple factors, including job-related skills and relevant education/experience. Please note starting salaries for new hires typically fall between the minimum and mid-point of the range, to support internal equity and allow room for progression as employees grow and excel in their roles. The range above reflects base pay only and does not include the competitive at-risk pay program and benefits that we offer! 

Our total rewards offering is designed to support your health, wellbeing, and life outside of work. In addition to base salary, you’ll have access to:

• Extended health and dental benefits
• A defined contribution pension plan
• A minimum of 3 weeks’ vacation
• 5 paid days for personal and family needs each year
• 1 paid wellbeing day per year
• Generous maternity and parental leave top-up
• An employee and family assistance program
• Flexible working options, including a hybrid model and compressed workweek
• Support towards your professional growth with learning and development opportunities, mentorship, and more.

Things you should know

• This role follows a hybrid work arrangement, where work is performed onsite at least 3 days per week. Please note the work arrangement is subject to change.
• This position is based in Vancouver, British Columbia. Relocation will be required for candidates not currently located in the area.

At Destination Canada, we believe that Canada's diversity is its greatest asset and is what touches travellers' hearts most deeply. To that end, we are committed to inclusive leadership within our workplace, workforce, and interactions with partners and travellers alike. Destination Canada is an equal opportunity employer committed to reflecting Canada's diversity through fair and accessible hiring and employment practices. All qualified applicants will receive consideration for employment. If you require accommodations at any point in the recruitment process, please reach out to accessibility@destinationcanada.com.

We know that applying for a new job can be both exciting and intimidating, and we sincerely appreciate your interest and effort. Only those applicants under consideration will be contacted.

Position Overview

The Field Marketing Manager, Americas will own and scale the field marketing engine for a high-impact business unit, directly influencing pipeline growth, accelerating revenue, and shaping how we go to market across the region.

This is a highly visible role that blends strategy and execution. You’ll design and orchestrate integrated campaigns, events, webinars, and ABM programs; working side-by-side with Sales and cross-functional Marketing teams to turn ideas into measurable business outcomes.

If you’re equal parts strategist, operator, and innovator; and excited to leverage AI to unlock smarter, faster marketing - this role is for you.

Key Responsibilities

• Lead the development and execution of pod-level field marketing plans aligned to regional and business unit goals. 

• Partner closely with Sales to identify and activate priority plays that progress opportunities through the funnel and into bookings. 

• Build scalable field marketing programs and infrastructure, leveraging AI to improve efficiency, targeting and insights. 

• Shape team-wide processes and workflows and provide day-to-day guidance and coaching to Field Marketing Specialists and Senior Specialists, exerting influence without formal authority. 
• Strategy and Planning
  • Own the field marketing strategy and annual plan for an assigned Americas pod or business unit, aligned to shared MQL, pipeline and bookings targets. 
  • Translate GTM plays and regional priorities into integrated field programs that pull the right marketing levers at the right time across the customer journey. 
  • Use data, insights and AI tools to seize opportunities, refine targeting, and continuously optimize program mix and investment. 
• Campaigns, Events & ABM
  • Design and execute multi-channel field campaigns, including events, webinars, ABM motions and localized programs that support both new logo and expansion goals. 
  • Own end-to-end delivery of field marketing activities — brief development, project management, enablement, execution and debriefs — with extreme attention to detail and operational rigor. 
  • Partner with Demand Generation, Product Marketing, Brand, and Corporate Events to ensure Americas field programs are on-brand, on-message and coordinated across channels. 
• Sales & Cross-Functional Partnership 
  • Build strong, trust-based relationships with Sales leaders and AEs in the assigned pod/region; act as the primary marketing counterpart for planning and performance reviews. 
  • Align on coverage models, territories, key accounts and follow-up expectations with BDR/SDR teams; ensure smooth handoffs from MQL to opportunity and into bookings. 
  • Collaborate with other Field Marketing Managers across Americas to share best practices, standardize processes and identify opportunities to scale what works. 
• AI-Enabled Execution & Innovation 
  • Champion the use of AI across field marketing workflows — from audience and target account list refinement to content creation, testing and reporting — to increase throughput and impact. 
  • Pilot new AI-driven tactics in partnership with Brand, Content and Demand Generation, and document learnings to inform broader adoption. 
• Measurement, Reporting & Optimization 
  • Own pod-level field targets and KPIs; track and report on MQLs, opportunities, pipeline and bookings influenced by field programs, as well as marketing ROI. 
  • Build regular performance readouts for Sales and Marketing leadership, surfacing insights, risks and recommended optimizations. 
  • Use data to identify gaps in the funnel, propose corrective actions, and test alternative approaches to unlock growth. 

Required Experience/Skills

• 5+ years of B2B SaaS field marketing or closely related experience (e.g., growth, revenue, campaign marketing), with a track record of driving pipeline and bookings with Sales. 
• Deep experience building and executing integrated field programs across tactics such as events, webinars, ABM and partner campaigns. 
• Demonstrable capability with AI tools, with real use cases that improve operational excellence, visibility and speed-to-impact in marketing programs. 
• Motivated self-starter with a “get stuff done” mindset and the ability to set priorities, manage multiple projects and hit deadlines with limited oversight. 
• Strong interpersonal and communication skills (written and verbal), including comfort presenting to and influencing senior Marketing and Sales leaders. 
• Proven ability to partner and develop strong relationships across all levels of a complex, matrixed commercial organization. 
• Highly organized, process-driven operator with strong project management skills and extreme attention to detail. 
• Commercial, strategic and data-driven mindset; uses data and reporting to make decisions, optimize plans and demonstrate impact against regional growth goals. 
• Proficiency with core marketing and productivity tools (e.g., Salesforce, Marketo, Wrike, Microsoft Office Suite) and comfort adopting new AI-powered technologies. 
• Familiarity with the GRC space and experience working in a complex matrixed organization are strong pluses. 

Position Overview

The Field Marketing Manager, Americas will own and scale the field marketing engine for a high-impact business unit, directly influencing pipeline growth, accelerating revenue, and shaping how we go to market across the region.

This is a highly visible role that blends strategy and execution. You’ll design and orchestrate integrated campaigns, events, webinars, and ABM programs; working side-by-side with Sales and cross-functional Marketing teams to turn ideas into measurable business outcomes.

If you’re equal parts strategist, operator, and innovator; and excited to leverage AI to unlock smarter, faster marketing - this role is for you.

Key Responsibilities

• Lead the development and execution of pod-level field marketing plans aligned to regional and business unit goals. 

• Partner closely with Sales to identify and activate priority plays that progress opportunities through the funnel and into bookings. 

• Build scalable field marketing programs and infrastructure, leveraging AI to improve efficiency, targeting and insights. 

• Shape team-wide processes and workflows and provide day-to-day guidance and coaching to Field Marketing Specialists and Senior Specialists, exerting influence without formal authority. 
• Strategy and Planning
  • Own the field marketing strategy and annual plan for an assigned Americas pod or business unit, aligned to shared MQL, pipeline and bookings targets. 
  • Translate GTM plays and regional priorities into integrated field programs that pull the right marketing levers at the right time across the customer journey. 
  • Use data, insights and AI tools to seize opportunities, refine targeting, and continuously optimize program mix and investment. 
• Campaigns, Events & ABM
  • Design and execute multi-channel field campaigns, including events, webinars, ABM motions and localized programs that support both new logo and expansion goals. 
  • Own end-to-end delivery of field marketing activities — brief development, project management, enablement, execution and debriefs — with extreme attention to detail and operational rigor. 
  • Partner with Demand Generation, Product Marketing, Brand, and Corporate Events to ensure Americas field programs are on-brand, on-message and coordinated across channels. 
• Sales & Cross-Functional Partnership 
  • Build strong, trust-based relationships with Sales leaders and AEs in the assigned pod/region; act as the primary marketing counterpart for planning and performance reviews. 
  • Align on coverage models, territories, key accounts and follow-up expectations with BDR/SDR teams; ensure smooth handoffs from MQL to opportunity and into bookings. 
  • Collaborate with other Field Marketing Managers across Americas to share best practices, standardize processes and identify opportunities to scale what works. 
• AI-Enabled Execution & Innovation 
  • Champion the use of AI across field marketing workflows — from audience and target account list refinement to content creation, testing and reporting — to increase throughput and impact. 
  • Pilot new AI-driven tactics in partnership with Brand, Content and Demand Generation, and document learnings to inform broader adoption. 
• Measurement, Reporting & Optimization 
  • Own pod-level field targets and KPIs; track and report on MQLs, opportunities, pipeline and bookings influenced by field programs, as well as marketing ROI. 
  • Build regular performance readouts for Sales and Marketing leadership, surfacing insights, risks and recommended optimizations. 
  • Use data to identify gaps in the funnel, propose corrective actions, and test alternative approaches to unlock growth. 

Required Experience/Skills

• 5+ years of B2B SaaS field marketing or closely related experience (e.g., growth, revenue, campaign marketing), with a track record of driving pipeline and bookings with Sales. 
• Deep experience building and executing integrated field programs across tactics such as events, webinars, ABM and partner campaigns. 
• Demonstrable capability with AI tools, with real use cases that improve operational excellence, visibility and speed-to-impact in marketing programs. 
• Motivated self-starter with a “get stuff done” mindset and the ability to set priorities, manage multiple projects and hit deadlines with limited oversight. 
• Strong interpersonal and communication skills (written and verbal), including comfort presenting to and influencing senior Marketing and Sales leaders. 
• Proven ability to partner and develop strong relationships across all levels of a complex, matrixed commercial organization. 
• Highly organized, process-driven operator with strong project management skills and extreme attention to detail. 
• Commercial, strategic and data-driven mindset; uses data and reporting to make decisions, optimize plans and demonstrate impact against regional growth goals. 
• Proficiency with core marketing and productivity tools (e.g., Salesforce, Marketo, Wrike, Microsoft Office Suite) and comfort adopting new AI-powered technologies. 
• Familiarity with the GRC space and experience working in a complex matrixed organization are strong pluses. 

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen—fast.

The Opportunity

ZoomInfo has rebuilt around AI. We have the orchestration infrastructure, the tools platform, the intelligence layer. Now we need someone to turn that infrastructure into outcomes—someone who lives at the intersection of what's technically possible and what GTM teams actually need.

This role owns the agentic ecosystem: the core agents that power ZoomInfo's products, the Plays library that packages intelligence into deployable workflows, and the marketplace where customers discover, customize, and deploy automation. You'll build agents that book meetings, enrich pipelines, resurrect dead leads, and orchestrate multi-step GTM motions. Then you'll package them into Plays that non-technical users can deploy in clicks, not code.

You're not managing from the sidelines. You're building. You'll work in our Plays builder the way a RevOps leader works in their automation tools—hands-on, iterative, constantly shipping. You'll prototype agents, refine prompts, test orchestration patterns, and validate that what we build actually moves pipeline. When you identify a gap in what our agents can do, you'll partner with the tools and infrastructure teams to close it.

The marketplace you own is how ZoomInfo's agentic capabilities reach the world. Internal teams deploy your Plays across Copilot, GTM Studio, and MarketingOS. Customers browse, customize, and activate automation from your library. Partners and developers connect through MCP gateways you define. Every surface where ZoomInfo's agentic intelligence becomes accessible—you own it.

This is a rare role: part builder, part GTM strategist, part platform owner. You need to understand how SDR teams actually prospect, how marketing ops builds nurture flows, how CS teams identify expansion signals. Then you need to translate that understanding into agents and Plays that work reliably at scale. The infrastructure exists. The data exists. We need someone to turn it into the workflows that transform how GTM teams operate.

What You'll Do

Build Core Agents & Plays Design, build, and iterate on the agents and Plays that ship inside ZoomInfo's products. You'll work at multiple levels of abstraction: building agents from primitives when novel capabilities require it, composing existing agents into complex orchestrations, and packaging everything into Plays that non-technical users can deploy. This isn't spec-writing—you'll build in our Plays environment daily, testing what works and shipping what delivers.

Own the Plays Library Curate and expand ZoomInfo's library of pre-built GTM workflows. Identify high-value use cases through customer research, competitive analysis, and GTM intuition. Prioritize which Plays to build, define their logic and orchestration, validate they deliver measurable outcomes, and iterate based on adoption and performance data. The library is the product—its breadth, quality, and relevance determine whether customers see ZoomInfo as a data vendor or an automation platform.

Define the Marketplace Experience Own the customer-facing marketplace where users discover, evaluate, and deploy agentic workflows. Define the information architecture, discovery mechanisms, and activation flows that help users find the right Play for their use case. Balance curation with abundance—enough options to address diverse needs, enough guidance to prevent paralysis. Measure success through activation rates, time-to-value, and Play retention.

Translate GTM Expertise into Agentic Design The best agents encode deep understanding of the workflows they automate. Bring GTM operational expertise to agent design: How do top SDRs actually research accounts? What signals trigger effective outreach timing? How do marketing ops teams think about lead routing? Translate this knowledge into agent behaviors, Play logic, and orchestration patterns that feel like they were built by someone who's lived in RevOps.

Close the Loop with Platform Teams You're the voice of "what agents need to do" speaking to the teams building "what agents can do." When you discover that a critical GTM workflow requires a capability that doesn't exist, partner with the tools and infrastructure teams to prioritize it. When platform improvements unlock new possibilities, translate them into Plays that demonstrate value. You're the bridge between infrastructure leverage and customer outcomes.

What You'll Bring

• 6-15 years product management experience with 2+ years focused on GTM technology, workflow automation, or AI-powered products
• Direct experience building agentic workflows—you've shipped automation using tools like Relevance.ai, Lindy.ai, n8n, or similar no-code/low-code agent builders
• Hands-on familiarity with AI-assisted development (Claude Code, Cursor, or similar)—you prototype and build, not just specify
• Deep understanding of GTM operations: how sales, marketing, and success teams actually work, the tools they use, the metrics they track, the workflows they build
• Experience with complex workflow orchestration—multi-step, multi-system automation with branching logic, error handling, and human-in-the-loop patterns
• Track record shipping products where you personally built significant portions of the experience, not just managed engineers building it

Who You Are

Builder First You don't just write requirements—you build. You're comfortable in no-code workflow builders, and you reach for Claude Code or Cursor when you need to go deeper. You prototype to learn, ship to validate, and iterate based on what you discover. Your PRDs include artifacts you've built, not just wireframes someone else will implement.

GTM Operations Native You've lived in the world your users inhabit. You've built sequences in Outreach or Salesloft. You've configured lead routing in Salesforce or HubSpot. You've debugged why a Marketo program isn't firing. You understand the gap between how GTM workflows should work and how they actually work—the edge cases, the data quality issues, the human workarounds. This knowledge shapes every agent you design.

Agentic Workflow Intuition You understand what makes agents succeed or fail. You know how to write tool descriptions that guide reliable invocation. You've debugged orchestration flows where agents took unexpected paths. You think about failure modes, human oversight, and graceful degradation. You can look at a complex workflow and identify where it will break—then design around it.

Marketplace Product Sense You've thought about discovery, curation, and activation at scale. You understand that a library of 500 Plays is worthless if users can't find the right one. You think about information architecture, progressive disclosure, and the journey from "browsing" to "deployed and delivering value." You balance flexibility with guidance.

Customer Empathy with Technical Depth You can sit with a VP of Sales and understand their pipeline challenges, then translate that into agent specifications an ML engineer can build. You move fluidly between "we need to accelerate deal velocity" and "the agent needs to invoke the CRM lookup tool before the enrichment tool to avoid redundant API calls." You don't choose between business context and technical precision—you hold both.

Intellectual Curiosity The agentic landscape evolves weekly. You follow what's shipping—new agent frameworks, orchestration patterns, MCP developments, prompt engineering techniques. You try new tools not because it's your job but because you're genuinely curious about what's possible. You bring external learnings back to the team and challenge assumptions when better approaches emerge.

#LI-VC1

#LI-Hybrid

About the Role

ZoomInfo is seeking a Senior Data Systems Analyst to become the expert on our company data pipeline—the system that ingests, processes, and profiles millions of company records that power our customers' go-to-market strategies.

In this role, you'll build deep expertise in how our company data flows from acquisition through profiling and output. You'll read code to understand data transformations and system dependencies, bring informed opinions to design conversations with Engineering and Product, and help shape the evolution of our next-generation data infrastructure. As you build mastery of our systems, you'll increasingly lead strategic data improvement initiatives that require both systems thinking and creative problem-solving.

This isn't about building dashboards or SQL reports. This is about understanding data systems at an architectural level, solving ambiguous data challenges, and ensuring our pipeline infrastructure continuously evolves to meet customer needs and maintain competitive advantage.

You'll work closely with other data analysts during an active infrastructure transition period, and as systems stabilize and your expertise deepens, you'll progressively own more of the pipeline architecture and strategic initiatives. This is a role with significant growth runway for someone who wants to become the go-to technical expert on company data systems.

Who You Are

Systems Thinker with Technical Depth: You understand how data systems work, not just what they produce. You've worked with data pipelines, ETL systems, or data processing infrastructure—maybe you've improved one, debugged one, or owned components of one. You can read code (Python, Java, SQL, or similar) well enough to understand data transformations and trace how data flows through systems.

Opinionated Technical Contributor: You don't just execute—you have informed opinions on how things should work. You can assess technical tradeoffs, evaluate whether a proposed solution is feasible, and contribute meaningfully to design conversations with engineers. You're comfortable saying "here's what I think and why" based on your technical understanding.

Growth-Oriented Problem Solver: You're excited to build deep expertise in a complex domain and grow into leading strategic initiatives. You've tackled ambiguous problems that required figuring things out as you went, and you want to expand your project leadership capabilities in a systems-focused environment.

Analytical and Hands-On: You're equally comfortable writing code to analyze data patterns and manually investigating edge cases to understand what's really happening. You dig into details when needed and know when to zoom out to see the bigger picture.

Clear Communicator: You can explain technical complexity to non-technical audiences. You've worked effectively with Engineering, Product, or cross-functional teams, translating between technical constraints and business needs.

Comfortable with Ambiguity: You thrive in evolving environments where priorities shift and problems aren't always well-defined. You maintain momentum and quality even when the path forward isn't perfectly clear.

What You'll Do

In your first 6-12 months, your primary focus will be building deep expertise in our pipeline architecture and contributing to our infrastructure transition. You'll work alongside other analysts who have context on our systems, learning the architecture while bringing fresh perspectives and technical depth. As you gain mastery and systems stabilize, you'll increasingly own pipeline architecture decisions and lead strategic data improvement initiatives.

Build Deep Pipeline & Systems Expertise

• Master our company data pipeline architecture—how data flows from ingestion through profiling, what transforms are applied at each stage, and how components interconnect
• Read and analyze production code to understand data transformations, trace data lineage, and assess how proposed changes would impact the system
• Develop frameworks for evaluating tradeoffs between technical complexity, implementation effort, and customer impact
• Create clear documentation, system maps, and knowledge resources that capture architecture decisions, dependencies, and design rationale

Contribute to Pipeline Evolution & Infrastructure Improvements

• Participate actively in design conversations with Engineering and Product about our next-generation pipeline, bringing data quality insights, technical feasibility assessments, and informed opinions on architectural decisions
• Help validate pipeline improvements through rigorous testing, impact analysis, and hands-on verification of data quality
• Translate data quality investigations and emerging requirements into system-level improvement opportunities
• Collaborate with team members to determine when problems should be solved at the pipeline/profiler level versus through downstream approaches

Solve Complex, Ambiguous Data Challenges

• Lead or contribute to data improvement initiatives that require both systems thinking and creative problem-solving—such as improving location verification across international markets, integrating new data sources, or solving novel data extraction challenges
• Tackle problems where the solution isn't obvious through a blend of code analysis, manual investigation, cross-functional coordination, and iterative problem-solving
• Build and apply repeatable approaches to testing, validation, and root cause analysis

Build Partnerships & Institutional Knowledge

• Develop strong working relationships with Data Acquisition, Product, Engineering, and fellow data analysts
• Conduct impact analyses and validation studies to ensure proposed changes deliver intended outcomes
• Document your learning, approaches, and insights so knowledge is shared and institutional memory builds across the team
• Serve as a technical resource as you develop expertise, helping bridge immediate data quality needs with long-term pipeline capabilities

What You'll Bring

Required

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative field
• 5+ years of experience in data analytics, data engineering, or related technical roles
• Experience working with data pipelines, ETL systems, or data processing infrastructure—you understand how data moves through systems and what can go wrong
• Ability to read and understand code (Python, Java, SQL, or similar) to analyze data transformations, understand system logic, and assess technical feasibility
• Strong programming skills in Python and SQL for data analysis and manipulation
• Experience solving ambiguous, multi-faceted data problems that required figuring out the approach, not just executing a well-defined analysis
• Demonstrated ability to work effectively with Engineering and/or Product teams, translating between technical implementation and business/customer needs
• Strong analytical skills with ability to investigate complex issues systematically
• Excellent communication skills—able to explain technical concepts clearly to diverse audiences
• Self-directed with strong ownership mentality—you drive your work forward and know when to seek input

Strongly Preferred

• Experience with company data, business data, web data acquisition, or data quality initiatives
• Experience with data profiling, entity resolution, record linkage, or data matching systems
• Background contributing to system design discussions or technical architecture decisions
• Experience creating technical documentation or knowledge-sharing resources
• Knowledge of web data structures (HTML/DOM), data extraction, or data collection systems
• Experience designing validation strategies or testing frameworks
• Track record of leading or co-leading cross-functional data projects

This Role Is Not a Fit If:

You're looking to focus primarily on business analytics, building dashboards, creating reports, or analyzing business metrics. While you'll do analysis in this role, the core mission is understanding and improving data systems architecture.

This Role Is a Strong Fit If:

You want to become the expert on how data systems work and grow into leading strategic initiatives. You're excited to build deep technical expertise, contribute informed opinions to design decisions, and progressively take on more ownership as you master the domain. You enjoy solving problems where the answer isn't obvious and seeing your work directly improve product capabilities.

#LI-JH1

#LI-Hybrid

About the Role

ZoomInfo is seeking a Senior Data Systems Analyst to become the expert on our company data pipeline—the system that ingests, processes, and profiles millions of company records that power our customers' go-to-market strategies.

In this role, you'll build deep expertise in how our company data flows from acquisition through profiling and output. You'll read code to understand data transformations and system dependencies, bring informed opinions to design conversations with Engineering and Product, and help shape the evolution of our next-generation data infrastructure. As you build mastery of our systems, you'll increasingly lead strategic data improvement initiatives that require both systems thinking and creative problem-solving.

This isn't about building dashboards or SQL reports. This is about understanding data systems at an architectural level, solving ambiguous data challenges, and ensuring our pipeline infrastructure continuously evolves to meet customer needs and maintain competitive advantage.

You'll work closely with other data analysts during an active infrastructure transition period, and as systems stabilize and your expertise deepens, you'll progressively own more of the pipeline architecture and strategic initiatives. This is a role with significant growth runway for someone who wants to become the go-to technical expert on company data systems.

Who You Are

Systems Thinker with Technical Depth: You understand how data systems work, not just what they produce. You've worked with data pipelines, ETL systems, or data processing infrastructure—maybe you've improved one, debugged one, or owned components of one. You can read code (Python, Java, SQL, or similar) well enough to understand data transformations and trace how data flows through systems.

Opinionated Technical Contributor: You don't just execute—you have informed opinions on how things should work. You can assess technical tradeoffs, evaluate whether a proposed solution is feasible, and contribute meaningfully to design conversations with engineers. You're comfortable saying "here's what I think and why" based on your technical understanding.

Growth-Oriented Problem Solver: You're excited to build deep expertise in a complex domain and grow into leading strategic initiatives. You've tackled ambiguous problems that required figuring things out as you went, and you want to expand your project leadership capabilities in a systems-focused environment.

Analytical and Hands-On: You're equally comfortable writing code to analyze data patterns and manually investigating edge cases to understand what's really happening. You dig into details when needed and know when to zoom out to see the bigger picture.

Clear Communicator: You can explain technical complexity to non-technical audiences. You've worked effectively with Engineering, Product, or cross-functional teams, translating between technical constraints and business needs.

Comfortable with Ambiguity: You thrive in evolving environments where priorities shift and problems aren't always well-defined. You maintain momentum and quality even when the path forward isn't perfectly clear.

What You'll Do

In your first 6-12 months, your primary focus will be building deep expertise in our pipeline architecture and contributing to our infrastructure transition. You'll work alongside other analysts who have context on our systems, learning the architecture while bringing fresh perspectives and technical depth. As you gain mastery and systems stabilize, you'll increasingly own pipeline architecture decisions and lead strategic data improvement initiatives.

Build Deep Pipeline & Systems Expertise

• Master our company data pipeline architecture—how data flows from ingestion through profiling, what transforms are applied at each stage, and how components interconnect
• Read and analyze production code to understand data transformations, trace data lineage, and assess how proposed changes would impact the system
• Develop frameworks for evaluating tradeoffs between technical complexity, implementation effort, and customer impact
• Create clear documentation, system maps, and knowledge resources that capture architecture decisions, dependencies, and design rationale

Contribute to Pipeline Evolution & Infrastructure Improvements

• Participate actively in design conversations with Engineering and Product about our next-generation pipeline, bringing data quality insights, technical feasibility assessments, and informed opinions on architectural decisions
• Help validate pipeline improvements through rigorous testing, impact analysis, and hands-on verification of data quality
• Translate data quality investigations and emerging requirements into system-level improvement opportunities
• Collaborate with team members to determine when problems should be solved at the pipeline/profiler level versus through downstream approaches

Solve Complex, Ambiguous Data Challenges

• Lead or contribute to data improvement initiatives that require both systems thinking and creative problem-solving—such as improving location verification across international markets, integrating new data sources, or solving novel data extraction challenges
• Tackle problems where the solution isn't obvious through a blend of code analysis, manual investigation, cross-functional coordination, and iterative problem-solving
• Build and apply repeatable approaches to testing, validation, and root cause analysis

Build Partnerships & Institutional Knowledge

• Develop strong working relationships with Data Acquisition, Product, Engineering, and fellow data analysts
• Conduct impact analyses and validation studies to ensure proposed changes deliver intended outcomes
• Document your learning, approaches, and insights so knowledge is shared and institutional memory builds across the team
• Serve as a technical resource as you develop expertise, helping bridge immediate data quality needs with long-term pipeline capabilities

What You'll Bring

Required

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative field
• 5+ years of experience in data analytics, data engineering, or related technical roles
• Experience working with data pipelines, ETL systems, or data processing infrastructure—you understand how data moves through systems and what can go wrong
• Ability to read and understand code (Python, Java, SQL, or similar) to analyze data transformations, understand system logic, and assess technical feasibility
• Strong programming skills in Python and SQL for data analysis and manipulation
• Experience solving ambiguous, multi-faceted data problems that required figuring out the approach, not just executing a well-defined analysis
• Demonstrated ability to work effectively with Engineering and/or Product teams, translating between technical implementation and business/customer needs
• Strong analytical skills with ability to investigate complex issues systematically
• Excellent communication skills—able to explain technical concepts clearly to diverse audiences
• Self-directed with strong ownership mentality—you drive your work forward and know when to seek input

Strongly Preferred

• Experience with company data, business data, web data acquisition, or data quality initiatives
• Experience with data profiling, entity resolution, record linkage, or data matching systems
• Background contributing to system design discussions or technical architecture decisions
• Experience creating technical documentation or knowledge-sharing resources
• Knowledge of web data structures (HTML/DOM), data extraction, or data collection systems
• Experience designing validation strategies or testing frameworks
• Track record of leading or co-leading cross-functional data projects

This Role Is Not a Fit If:

You're looking to focus primarily on business analytics, building dashboards, creating reports, or analyzing business metrics. While you'll do analysis in this role, the core mission is understanding and improving data systems architecture.

This Role Is a Strong Fit If:

You want to become the expert on how data systems work and grow into leading strategic initiatives. You're excited to build deep technical expertise, contribute informed opinions to design decisions, and progressively take on more ownership as you master the domain. You enjoy solving problems where the answer isn't obvious and seeing your work directly improve product capabilities.

#LI-JH1

#LI-Hybrid

About the Role

ZoomInfo is seeking a Senior Data Systems Analyst to become the expert on our company data pipeline—the system that ingests, processes, and profiles millions of company records that power our customers' go-to-market strategies.

In this role, you'll build deep expertise in how our company data flows from acquisition through profiling and output. You'll read code to understand data transformations and system dependencies, bring informed opinions to design conversations with Engineering and Product, and help shape the evolution of our next-generation data infrastructure. As you build mastery of our systems, you'll increasingly lead strategic data improvement initiatives that require both systems thinking and creative problem-solving.

This isn't about building dashboards or SQL reports. This is about understanding data systems at an architectural level, solving ambiguous data challenges, and ensuring our pipeline infrastructure continuously evolves to meet customer needs and maintain competitive advantage.

You'll work closely with other data analysts during an active infrastructure transition period, and as systems stabilize and your expertise deepens, you'll progressively own more of the pipeline architecture and strategic initiatives. This is a role with significant growth runway for someone who wants to become the go-to technical expert on company data systems.

Who You Are

Systems Thinker with Technical Depth: You understand how data systems work, not just what they produce. You've worked with data pipelines, ETL systems, or data processing infrastructure—maybe you've improved one, debugged one, or owned components of one. You can read code (Python, Java, SQL, or similar) well enough to understand data transformations and trace how data flows through systems.

Opinionated Technical Contributor: You don't just execute—you have informed opinions on how things should work. You can assess technical tradeoffs, evaluate whether a proposed solution is feasible, and contribute meaningfully to design conversations with engineers. You're comfortable saying "here's what I think and why" based on your technical understanding.

Growth-Oriented Problem Solver: You're excited to build deep expertise in a complex domain and grow into leading strategic initiatives. You've tackled ambiguous problems that required figuring things out as you went, and you want to expand your project leadership capabilities in a systems-focused environment.

Analytical and Hands-On: You're equally comfortable writing code to analyze data patterns and manually investigating edge cases to understand what's really happening. You dig into details when needed and know when to zoom out to see the bigger picture.

Clear Communicator: You can explain technical complexity to non-technical audiences. You've worked effectively with Engineering, Product, or cross-functional teams, translating between technical constraints and business needs.

Comfortable with Ambiguity: You thrive in evolving environments where priorities shift and problems aren't always well-defined. You maintain momentum and quality even when the path forward isn't perfectly clear.

What You'll Do

In your first 6-12 months, your primary focus will be building deep expertise in our pipeline architecture and contributing to our infrastructure transition. You'll work alongside other analysts who have context on our systems, learning the architecture while bringing fresh perspectives and technical depth. As you gain mastery and systems stabilize, you'll increasingly own pipeline architecture decisions and lead strategic data improvement initiatives.

Build Deep Pipeline & Systems Expertise

• Master our company data pipeline architecture—how data flows from ingestion through profiling, what transforms are applied at each stage, and how components interconnect
• Read and analyze production code to understand data transformations, trace data lineage, and assess how proposed changes would impact the system
• Develop frameworks for evaluating tradeoffs between technical complexity, implementation effort, and customer impact
• Create clear documentation, system maps, and knowledge resources that capture architecture decisions, dependencies, and design rationale

Contribute to Pipeline Evolution & Infrastructure Improvements

• Participate actively in design conversations with Engineering and Product about our next-generation pipeline, bringing data quality insights, technical feasibility assessments, and informed opinions on architectural decisions
• Help validate pipeline improvements through rigorous testing, impact analysis, and hands-on verification of data quality
• Translate data quality investigations and emerging requirements into system-level improvement opportunities
• Collaborate with team members to determine when problems should be solved at the pipeline/profiler level versus through downstream approaches

Solve Complex, Ambiguous Data Challenges

• Lead or contribute to data improvement initiatives that require both systems thinking and creative problem-solving—such as improving location verification across international markets, integrating new data sources, or solving novel data extraction challenges
• Tackle problems where the solution isn't obvious through a blend of code analysis, manual investigation, cross-functional coordination, and iterative problem-solving
• Build and apply repeatable approaches to testing, validation, and root cause analysis

Build Partnerships & Institutional Knowledge

• Develop strong working relationships with Data Acquisition, Product, Engineering, and fellow data analysts
• Conduct impact analyses and validation studies to ensure proposed changes deliver intended outcomes
• Document your learning, approaches, and insights so knowledge is shared and institutional memory builds across the team
• Serve as a technical resource as you develop expertise, helping bridge immediate data quality needs with long-term pipeline capabilities

What You'll Bring

Required

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative field
• 5+ years of experience in data analytics, data engineering, or related technical roles
• Experience working with data pipelines, ETL systems, or data processing infrastructure—you understand how data moves through systems and what can go wrong
• Ability to read and understand code (Python, Java, SQL, or similar) to analyze data transformations, understand system logic, and assess technical feasibility
• Strong programming skills in Python and SQL for data analysis and manipulation
• Experience solving ambiguous, multi-faceted data problems that required figuring out the approach, not just executing a well-defined analysis
• Demonstrated ability to work effectively with Engineering and/or Product teams, translating between technical implementation and business/customer needs
• Strong analytical skills with ability to investigate complex issues systematically
• Excellent communication skills—able to explain technical concepts clearly to diverse audiences
• Self-directed with strong ownership mentality—you drive your work forward and know when to seek input

Strongly Preferred

• Experience with company data, business data, web data acquisition, or data quality initiatives
• Experience with data profiling, entity resolution, record linkage, or data matching systems
• Background contributing to system design discussions or technical architecture decisions
• Experience creating technical documentation or knowledge-sharing resources
• Knowledge of web data structures (HTML/DOM), data extraction, or data collection systems
• Experience designing validation strategies or testing frameworks
• Track record of leading or co-leading cross-functional data projects

This Role Is Not a Fit If:

You're looking to focus primarily on business analytics, building dashboards, creating reports, or analyzing business metrics. While you'll do analysis in this role, the core mission is understanding and improving data systems architecture.

This Role Is a Strong Fit If:

You want to become the expert on how data systems work and grow into leading strategic initiatives. You're excited to build deep technical expertise, contribute informed opinions to design decisions, and progressively take on more ownership as you master the domain. You enjoy solving problems where the answer isn't obvious and seeing your work directly improve product capabilities.

#LI-JH1

#LI-Hybrid

About the Role

ZoomInfo is seeking a Senior Data Systems Analyst to become the expert on our company data pipeline—the system that ingests, processes, and profiles millions of company records that power our customers' go-to-market strategies.

In this role, you'll build deep expertise in how our company data flows from acquisition through profiling and output. You'll read code to understand data transformations and system dependencies, bring informed opinions to design conversations with Engineering and Product, and help shape the evolution of our next-generation data infrastructure. As you build mastery of our systems, you'll increasingly lead strategic data improvement initiatives that require both systems thinking and creative problem-solving.

This isn't about building dashboards or SQL reports. This is about understanding data systems at an architectural level, solving ambiguous data challenges, and ensuring our pipeline infrastructure continuously evolves to meet customer needs and maintain competitive advantage.

You'll work closely with other data analysts during an active infrastructure transition period, and as systems stabilize and your expertise deepens, you'll progressively own more of the pipeline architecture and strategic initiatives. This is a role with significant growth runway for someone who wants to become the go-to technical expert on company data systems.

Who You Are

Systems Thinker with Technical Depth: You understand how data systems work, not just what they produce. You've worked with data pipelines, ETL systems, or data processing infrastructure—maybe you've improved one, debugged one, or owned components of one. You can read code (Python, Java, SQL, or similar) well enough to understand data transformations and trace how data flows through systems.

Opinionated Technical Contributor: You don't just execute—you have informed opinions on how things should work. You can assess technical tradeoffs, evaluate whether a proposed solution is feasible, and contribute meaningfully to design conversations with engineers. You're comfortable saying "here's what I think and why" based on your technical understanding.

Growth-Oriented Problem Solver: You're excited to build deep expertise in a complex domain and grow into leading strategic initiatives. You've tackled ambiguous problems that required figuring things out as you went, and you want to expand your project leadership capabilities in a systems-focused environment.

Analytical and Hands-On: You're equally comfortable writing code to analyze data patterns and manually investigating edge cases to understand what's really happening. You dig into details when needed and know when to zoom out to see the bigger picture.

Clear Communicator: You can explain technical complexity to non-technical audiences. You've worked effectively with Engineering, Product, or cross-functional teams, translating between technical constraints and business needs.

Comfortable with Ambiguity: You thrive in evolving environments where priorities shift and problems aren't always well-defined. You maintain momentum and quality even when the path forward isn't perfectly clear.

What You'll Do

In your first 6-12 months, your primary focus will be building deep expertise in our pipeline architecture and contributing to our infrastructure transition. You'll work alongside other analysts who have context on our systems, learning the architecture while bringing fresh perspectives and technical depth. As you gain mastery and systems stabilize, you'll increasingly own pipeline architecture decisions and lead strategic data improvement initiatives.

Build Deep Pipeline & Systems Expertise

• Master our company data pipeline architecture—how data flows from ingestion through profiling, what transforms are applied at each stage, and how components interconnect
• Read and analyze production code to understand data transformations, trace data lineage, and assess how proposed changes would impact the system
• Develop frameworks for evaluating tradeoffs between technical complexity, implementation effort, and customer impact
• Create clear documentation, system maps, and knowledge resources that capture architecture decisions, dependencies, and design rationale

Contribute to Pipeline Evolution & Infrastructure Improvements

• Participate actively in design conversations with Engineering and Product about our next-generation pipeline, bringing data quality insights, technical feasibility assessments, and informed opinions on architectural decisions
• Help validate pipeline improvements through rigorous testing, impact analysis, and hands-on verification of data quality
• Translate data quality investigations and emerging requirements into system-level improvement opportunities
• Collaborate with team members to determine when problems should be solved at the pipeline/profiler level versus through downstream approaches

Solve Complex, Ambiguous Data Challenges

• Lead or contribute to data improvement initiatives that require both systems thinking and creative problem-solving—such as improving location verification across international markets, integrating new data sources, or solving novel data extraction challenges
• Tackle problems where the solution isn't obvious through a blend of code analysis, manual investigation, cross-functional coordination, and iterative problem-solving
• Build and apply repeatable approaches to testing, validation, and root cause analysis

Build Partnerships & Institutional Knowledge

• Develop strong working relationships with Data Acquisition, Product, Engineering, and fellow data analysts
• Conduct impact analyses and validation studies to ensure proposed changes deliver intended outcomes
• Document your learning, approaches, and insights so knowledge is shared and institutional memory builds across the team
• Serve as a technical resource as you develop expertise, helping bridge immediate data quality needs with long-term pipeline capabilities

What You'll Bring

Required

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative field
• 5+ years of experience in data analytics, data engineering, or related technical roles
• Experience working with data pipelines, ETL systems, or data processing infrastructure—you understand how data moves through systems and what can go wrong
• Ability to read and understand code (Python, Java, SQL, or similar) to analyze data transformations, understand system logic, and assess technical feasibility
• Strong programming skills in Python and SQL for data analysis and manipulation
• Experience solving ambiguous, multi-faceted data problems that required figuring out the approach, not just executing a well-defined analysis
• Demonstrated ability to work effectively with Engineering and/or Product teams, translating between technical implementation and business/customer needs
• Strong analytical skills with ability to investigate complex issues systematically
• Excellent communication skills—able to explain technical concepts clearly to diverse audiences
• Self-directed with strong ownership mentality—you drive your work forward and know when to seek input

Strongly Preferred

• Experience with company data, business data, web data acquisition, or data quality initiatives
• Experience with data profiling, entity resolution, record linkage, or data matching systems
• Background contributing to system design discussions or technical architecture decisions
• Experience creating technical documentation or knowledge-sharing resources
• Knowledge of web data structures (HTML/DOM), data extraction, or data collection systems
• Experience designing validation strategies or testing frameworks
• Track record of leading or co-leading cross-functional data projects

This Role Is Not a Fit If:

You're looking to focus primarily on business analytics, building dashboards, creating reports, or analyzing business metrics. While you'll do analysis in this role, the core mission is understanding and improving data systems architecture.

This Role Is a Strong Fit If:

You want to become the expert on how data systems work and grow into leading strategic initiatives. You're excited to build deep technical expertise, contribute informed opinions to design decisions, and progressively take on more ownership as you master the domain. You enjoy solving problems where the answer isn't obvious and seeing your work directly improve product capabilities.

#LI-JH1

#LI-Hybrid

About the Role

ZoomInfo is seeking a Senior Data Systems Analyst to become the expert on our company data pipeline—the system that ingests, processes, and profiles millions of company records that power our customers' go-to-market strategies.

In this role, you'll build deep expertise in how our company data flows from acquisition through profiling and output. You'll read code to understand data transformations and system dependencies, bring informed opinions to design conversations with Engineering and Product, and help shape the evolution of our next-generation data infrastructure. As you build mastery of our systems, you'll increasingly lead strategic data improvement initiatives that require both systems thinking and creative problem-solving.

This isn't about building dashboards or SQL reports. This is about understanding data systems at an architectural level, solving ambiguous data challenges, and ensuring our pipeline infrastructure continuously evolves to meet customer needs and maintain competitive advantage.

You'll work closely with other data analysts during an active infrastructure transition period, and as systems stabilize and your expertise deepens, you'll progressively own more of the pipeline architecture and strategic initiatives. This is a role with significant growth runway for someone who wants to become the go-to technical expert on company data systems.

Who You Are

Systems Thinker with Technical Depth: You understand how data systems work, not just what they produce. You've worked with data pipelines, ETL systems, or data processing infrastructure—maybe you've improved one, debugged one, or owned components of one. You can read code (Python, Java, SQL, or similar) well enough to understand data transformations and trace how data flows through systems.

Opinionated Technical Contributor: You don't just execute—you have informed opinions on how things should work. You can assess technical tradeoffs, evaluate whether a proposed solution is feasible, and contribute meaningfully to design conversations with engineers. You're comfortable saying "here's what I think and why" based on your technical understanding.

Growth-Oriented Problem Solver: You're excited to build deep expertise in a complex domain and grow into leading strategic initiatives. You've tackled ambiguous problems that required figuring things out as you went, and you want to expand your project leadership capabilities in a systems-focused environment.

Analytical and Hands-On: You're equally comfortable writing code to analyze data patterns and manually investigating edge cases to understand what's really happening. You dig into details when needed and know when to zoom out to see the bigger picture.

Clear Communicator: You can explain technical complexity to non-technical audiences. You've worked effectively with Engineering, Product, or cross-functional teams, translating between technical constraints and business needs.

Comfortable with Ambiguity: You thrive in evolving environments where priorities shift and problems aren't always well-defined. You maintain momentum and quality even when the path forward isn't perfectly clear.

What You'll Do

In your first 6-12 months, your primary focus will be building deep expertise in our pipeline architecture and contributing to our infrastructure transition. You'll work alongside other analysts who have context on our systems, learning the architecture while bringing fresh perspectives and technical depth. As you gain mastery and systems stabilize, you'll increasingly own pipeline architecture decisions and lead strategic data improvement initiatives.

Build Deep Pipeline & Systems Expertise

• Master our company data pipeline architecture—how data flows from ingestion through profiling, what transforms are applied at each stage, and how components interconnect
• Read and analyze production code to understand data transformations, trace data lineage, and assess how proposed changes would impact the system
• Develop frameworks for evaluating tradeoffs between technical complexity, implementation effort, and customer impact
• Create clear documentation, system maps, and knowledge resources that capture architecture decisions, dependencies, and design rationale

Contribute to Pipeline Evolution & Infrastructure Improvements

• Participate actively in design conversations with Engineering and Product about our next-generation pipeline, bringing data quality insights, technical feasibility assessments, and informed opinions on architectural decisions
• Help validate pipeline improvements through rigorous testing, impact analysis, and hands-on verification of data quality
• Translate data quality investigations and emerging requirements into system-level improvement opportunities
• Collaborate with team members to determine when problems should be solved at the pipeline/profiler level versus through downstream approaches

Solve Complex, Ambiguous Data Challenges

• Lead or contribute to data improvement initiatives that require both systems thinking and creative problem-solving—such as improving location verification across international markets, integrating new data sources, or solving novel data extraction challenges
• Tackle problems where the solution isn't obvious through a blend of code analysis, manual investigation, cross-functional coordination, and iterative problem-solving
• Build and apply repeatable approaches to testing, validation, and root cause analysis

Build Partnerships & Institutional Knowledge

• Develop strong working relationships with Data Acquisition, Product, Engineering, and fellow data analysts
• Conduct impact analyses and validation studies to ensure proposed changes deliver intended outcomes
• Document your learning, approaches, and insights so knowledge is shared and institutional memory builds across the team
• Serve as a technical resource as you develop expertise, helping bridge immediate data quality needs with long-term pipeline capabilities

What You'll Bring

Required

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative field
• 5+ years of experience in data analytics, data engineering, or related technical roles
• Experience working with data pipelines, ETL systems, or data processing infrastructure—you understand how data moves through systems and what can go wrong
• Ability to read and understand code (Python, Java, SQL, or similar) to analyze data transformations, understand system logic, and assess technical feasibility
• Strong programming skills in Python and SQL for data analysis and manipulation
• Experience solving ambiguous, multi-faceted data problems that required figuring out the approach, not just executing a well-defined analysis
• Demonstrated ability to work effectively with Engineering and/or Product teams, translating between technical implementation and business/customer needs
• Strong analytical skills with ability to investigate complex issues systematically
• Excellent communication skills—able to explain technical concepts clearly to diverse audiences
• Self-directed with strong ownership mentality—you drive your work forward and know when to seek input

Strongly Preferred

• Experience with company data, business data, web data acquisition, or data quality initiatives
• Experience with data profiling, entity resolution, record linkage, or data matching systems
• Background contributing to system design discussions or technical architecture decisions
• Experience creating technical documentation or knowledge-sharing resources
• Knowledge of web data structures (HTML/DOM), data extraction, or data collection systems
• Experience designing validation strategies or testing frameworks
• Track record of leading or co-leading cross-functional data projects

This Role Is Not a Fit If:

You're looking to focus primarily on business analytics, building dashboards, creating reports, or analyzing business metrics. While you'll do analysis in this role, the core mission is understanding and improving data systems architecture.

This Role Is a Strong Fit If:

You want to become the expert on how data systems work and grow into leading strategic initiatives. You're excited to build deep technical expertise, contribute informed opinions to design decisions, and progressively take on more ownership as you master the domain. You enjoy solving problems where the answer isn't obvious and seeing your work directly improve product capabilities.

#LI-JH1

#LI-Hybrid