The Role

As a Product Analyst you are an all-rounder who thrives equally working on technical topics as well as value-delivery through insights, presentation and data visualisation. Indeed, your extensive experience and knowledge across technical and business related topics enables you to go “end to end” with a high level of quality and scalability as well as driving best practices within the Product Analytics community. Not limited to one squad or domain, your impact is across the breadth of HelloTech, proactively identifying common needs and pain points across the teams and defining solutions to constantly improve the way we work. So while you are an individual contributor, you are a key owner of best practice across our teams.

What you’ll do

• Leverage Cursor AI to automate and expand analytical capabilities and insight generation for the product organisation.
• Collaborate from a technical perspective with data product managers and data engineers to create reusable data products 
• Collaborate with cross-functional teams to gather requirements and define project objectives while utilising project management skills to plan and execute data-driven projects
• Partner widely across the Senior Product organisation (Product, Software Engineering, UX leads) to set strategic priorities and promote a culture rooted in evidence-based decision making.
• Communicate actionable insights clearly across the organisation highlighting the “so-whats” of your analyses in order to drive the growth of our business.
• Explore and analyse customer behaviour and product performance data in order to detect growth opportunities for the HelloFresh digital product by improving user experience.
• Guide and mentor other Product Analysts within our team, defining best practices and providing support to help individuals and the team grow in effectiveness
• Review as a technical expert the implementations of multiple teams across domains, continuously improving the deliverables of your teams

What you'll bring

• Extensive experience in quantitative analysis roles, ideally including having worked closely with product teams for at least 4 years.
• Knowledge of Curser and AI Analytics
• Excellent technical skills applying expert level SQL and Python for both analysis and efficient manipulation of large data sets.
• Expert level knowledge of data visualisation tools like Tableau which we use to create compelling visualisations to convey complex data.
• Extensive experience working with product stakeholders in setting up A|B experiments, interpreting results and deep diving to understand the impact of particular experiments.
• Excellent communication skills, taking complex business problems, articulating these as analytical problems and presenting your findings in a clear and precise way. 
• Extensive leadership of complex projects you have led, capability building within your team, and through mentorship or direct people management.
• A change mindset, the status quo is not an impediment
• You are outcome oriented, and can take a business challenge, create actionable analytical insights against it, and align stakeholders on actions to create business value.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#LI-HYBRID

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. 

We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.

You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.

WHAT YOU'LL DO:

• Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
• Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
• Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
• Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
• Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
• Escalate when needed with clear, well-documented context that helps Development move quickly
• Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
• Continuously look for ways to make support faster, smarter, and more scalable as we grow
• Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay

WHAT YOU'LL BRING:

• You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
• You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
• You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
• You build trust quickly and know how to balance strong client advocacy with good judgment
• You sweat the details, take ownership, and care about getting things right
• You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
• You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
• You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
• Familiarity with treasury, banking, or accounting concepts is a big plus
• You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
• You’re proactive, always learning, and constantly looking for ways to improve how things work

Account Manager II

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games. 

We have an exciting opportunity to join our Account Management team in Toronto and are currently looking for Account Managers to join the team. 

The Account manager is responsible for developing and sustainably retaining a portfolio of top tier players who demand the utmost best experience and personal attention. Create meaningful connections while curating a platform experience that surpasses our players' highest expectations. Utilize multiple contact strategies to engage in deep relationship building while conducting a thorough qualitative and quantitative portfolio analysis to provide personalized rewards and loyalty offers.

The salary range for this role is CAD 93,000 to CAD 104,500 per year

This is an exisiting position within our team.

What You'll Do:

• Expert & Skilled Relationship Building: Communicate regularly with players via phone and email to build deep personal relationships and develop a tailored premium platform experience. Offer & cultivate personalized incentives, exclusive rewards and once in a lifetime experiences to enhance engagement and build brand loyalty.
• Portfolio Analysis and Management: Utilize all operational tools and analytics to meet and exceed against established KPIs, contributing to your own and overall team’s performance goals. Analyze player behavior and engagement patterns to understand spikes and drops, utilizing data to pinpoint key drivers and implement strategic adjustments.
• Team Collaboration: Actively participate in team meetings, off-site events and strategy sessions, offering feedback and innovative ideas to enhance processes and outcomes. “Humble but Hungry” - have a level of personal confidence and high standard of excellence while acknowledging learning and curiosity are the keys to success.
• Responsible Social Gameplay (RSG): Live by VGW’s company values by prioritising the safety and stability of your players in all possible business decisions and player interactions.
• Compliance Adherence: Be the perfect liaison between your players and all compliance teams, supporting VGW in their strict adherence to compliance obligations.

What You'll Bring:

• 3-5 years demonstrated account management experience either B2B or B2C 
• Demonstrated effectiveness at developing and retaining high value level relationships.
• Demonstrated proficiency using various software and technology platforms, including CRM database management experience (Salesforce, Tableau etc.).
• Strong analytical and strategic thinking abilities with the ability to leverage data and insights to make actionable recommendations 

Others:

Requires to work in the office twice a week
Work Schedule: Mondays to Fridays from 9am to 6pm

About VGW

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games. With high-quality, acclaimed brands including Chumba Casino, Global Poker and LuckyLand Slots, we entertain and delight over one million players in North America.

As pioneers in sweepstakes promotions for online social games, we also offer our players the opportunity to redeem incredible prizes.

At VGW, one of our core values is "our players come first". This means always striving to deliver a safe, responsible and positive player experience.

Why VGW?

At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success. Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion.

We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.  

But it’s not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.

It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things. 

If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.

Find out more at www.vgw.co

VGW Canada Inc. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process.  Please advise our Talent Acquisition Specialist in advance should accommodation be required.  

We use an AI tool to help our Talent Acquisition team with note taking during screening interviews. Using this tool is optional. If you are invited to an interview, you will be given the opportunity to opt out if you choose to.

#KS1

The Identity Threat Protection Team

Identity Threat Protection (ITP), powered by cutting-edge Okta AI, shatters the mold of traditional login security. We deliver real-time, surgical defense against the most sophisticated and rapidly evolving threats. By deeply integrating with existing security infrastructure, ITP relentlessly analyzes user behavior and system data to proactively hunt down and neutralize risks before they impact our customers.

Join an elite team of full-stack engineers, visionary data scientists, and pioneering ML engineers. We are not just redefining cloud authentication—we are engineering the next-gen security platform that continuously evaluates global threats and constructs a comprehensive, dynamic risk. ITP stands as the uncompromising guardian of trust and security, placing decisive risk prioritization at the core of every authentication and authorization decision.

Identity Threat Protection with Okta AI

The Staff Software Engineer Opportunity

Okta is seeking a Staff Software Engineer to be a driving force on the ITP engineering team. This is your chance to dive into the deep end and solve the most critical and complex security challenges facing enterprises today. We seek a candidate who has not just experience, but a proven record of designing, building, launching, and scaling world-class security products—from concept to global deployment.

You will be a technical cornerstone of a team that lives and breathes elegant solutions and uncompromising quality. Our philosophy is rooted in relentless automated testing, rigorous code reviews, and the design of systems for massive, planetary-scale operations. As a Staff Engineer, you are a player-coach and a standard-setter, demonstrating absolute excellence in software engineering.Our environment is high-speed, fiercely innovative, and highly autonomous, utilizing agile cycles where individual ownership is paramount. If you crave stimulating, mission-critical security projects, pioneering emerging technologies, and conquering complex security and Machine Learning challenges, this is your defining career opportunity.

What you’ll be doing 

• Architect and Lead: Command the design, development, delivery, and supportability of cloud-native security products—leading the charge from initial concept to final, production-ready implementation.
• Drive Collaboration: Build solid, cross-group partnerships and demonstrate exceptional interpersonal communication, working closely with engineering, product management, design, support, and documentation teams.
• Uphold Excellence: Commit to the highest programming standards through rigorous code reviews and the creation of comprehensive unit and functional tests.
• Lead Remote Teams: Excel at working with remote teams and individuals while relentlessly ensuring product quality, agility, and velocity.
• Mentor and Empower: Act as a player-coach to mentor, groom, and educate junior engineers.

What you’ll bring to the role

• 7+ years of experience building Java-based web applications.
• Deep understanding of design patterns, scalability patterns, security engineering, and object-oriented principles.
• Experience thriving in fast-paced software development teams that leverage continuous integration and deployment practices.
• Strong communication skills and the ability to work across functions.
• A powerful security background and a proven track record of championing best practices.

And extra credit if you have experience in any of the following!

• Experience building anomaly detection systems or risk systems is a monumental advantage.
• Expertise in cloud security, identity, and/or authentication protocols.
• Hands-on experience with one or more cutting-edge UI technologies such as Angular, ReactJS, Backbone, and Vue.

(P23225_3240232)

#LI-Hybrid 

#BB-1

The Pets Table is on a mission to reimagine pet food, one bowl at a time. We believe there’s a better way to feed our good boys and girls. A way that gives every pet - the long-haired, the short-legged, and the spotted alike - a seat at the table, with healthy recipes developed with vets and made from wholesome ingredients that humans trust.

We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also having the many benefits of being part of a larger organization. We’re looking to scale rapidly, to disrupt the pet food industry and to help pawrents improve their furry family members’ wellbeing.

We’re building a strong team and culture for The Pets Table. Every new hire has the ability and is encouraged to contribute to the success of this venture as well as the culture of the team. We know that hiring the right people makes a huge difference.

So, if you’re keen to join a high growth, entrepreneurial company where you can have an impact, then look no further!

Job Description:

The Senior Manager, Operations will be responsible for managing key weekly operations as well as special projects related to product and operations workstreams. You will have the opportunity to deep dive into different functional areas, designing and executing projects.  Areas of focus may include Fulfillment Management, Forecasting, Logistics, Operations Tech Enablement and KPI Tracking. The Senior Manager, Operations is highly agile, has a passion for diagnosing and bringing structure to complex business challenges (and is not afraid of getting their hands dirty!), and adept at change and stakeholder management.

You will ...

• Manage key weekly operations tasks to ensure boxes get out on time and correct every week
• Manage relationships and performance of all current and future 3PLs 
• Own carrier network strategy to optimize on time performance and cost, including onboarding new carriers
• Manage SCM tech roadmap and ensure order management process runs smoothly daily, including proactively conducting various analyses on weekly tech and order issues 
• Optimize and monitor fulfillment and shipping costs to meet margin goals
• Partner directly with COO to spearhead new product and operations related initiatives from inception
• Develop, lead and execute complex cross-functional project plans with clearly defined milestones, timelines, communication plans and task owners. This includes active stakeholder management and maintaining open lines of communication with project sponsors
• Lead continuous improvement projects. This may involve designing and prototyping systems and tools
• Be empowered and encouraged to propose new ideas to improve our product and operations

You are...

• Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have a track record of working in cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• Agile —Thrive on shifting priorities and new challenges, willing to move forward without a roadmap, building and driving the needed structure
• A critical thinker — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Enterprising — Seek to take up and start new projects. Able to achieve work with the risk of failure
• Creative — Challenge conventional methods and open to new ideas
• Driven by results — Independently push multiple projects to completion with a sense of urgency. Focus on activities that have tangible business outcomes and require little oversight to move projects forward
• A clear communicator — With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Ability to influence key stakeholders, work cross-functionally and autonomously
• Goal-oriented with the ability to break complex, unstructured problems down into components of impact and derive quantifiable action items
• Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan and executing flawlessly.
• Self-motivated, driven and able to work effectively both independently and in a team environment

At a minimum, you have...

• Bachelor’s Degree in related Business or operations fields or equivalent education/experience
• At least 5 years of related work experience, ideally with operations and/or data analytics experience
• Experience working in operational areas (ideally manufacturing, retail or similar). Management or operations consulting experience ideal
• Experience working on or managing complex projects in a hands-on analytical environment
• Proven experience establishing, implementing, and executing operational process
• Strong data and analytical skills with the ability to analyze large data sets skillfully by building complex models and identify/resolve problems quickly using sound and professional judgment
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and with technical and non-technical people
• Ability to manage resources, budgets, vendors, and be able to lead and guide projects through completion

You’ll get…

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Emerging Products Design Team

Emerging Products is an org pillar inside Auth0. We figure out what's next. You'll be designing systems that help developers secure AI agents, manage granular permissions, and build on identity primitives that don't fully exist yet.

Engineers, PMs, and Designers work on the same problems at the same time. There is no design-then-build sequence. There's just build.

What you’ll be doing

When everyone on the team can generate UI, the designer's role shifts. You become the person responsible for taste. For holding the quality bar when speed is pushing everything toward "fine."

• Prototype at volume: Use AI tools and code to explore dozens of directions fast, then narrow based on what works and what solves the actual problem.

• Design in the codebase: Work within our React and Next.js environment to refine components and interactions where users will actually experience them.

• Simplify complexity: Turn authorization models, SDK patterns, and security flows into interfaces that feel clear without losing precision.

• Raise the craft: Help the broader design org see what this way of working looks like in practice. We're all figuring this out together.

What you’ll bring to the role

• You have craft: This matters most. Considered typography, intentional spacing, polished micro-interactions, details that show someone genuinely cared. We're looking for someone with a refined sense of design taste/aesthetics and a deep appreciation for the details that create a polished user experience.

• You build: 6+ years of design experience, but somewhere along the way you started prototyping in the browser, shipping side projects, or writing production code because you wanted the interaction exactly right.

• You have a real AI practice: Not experimentation, but an actual workflow. You have opinions about where AI tools help and where they fall short.

• You design for developers: Tools, APIs, CLIs, SDKs, and admin dashboards. You know "simple" means something different for this audience.

Note for when applying

In your application, please include a link to your portfolio with password (if protected). We prioritize a review of your design craft and any examples of your work in code.

*** This person must attend in person onboarding at the office the first week of employment.

#LI-MM
#LI- Remote

P23595_3245581

This is a 12 month fixed term employee contract initially, with a likelihood of extension.  

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills—doing a mix of account management and strategic planning, not your typical suit.

WHAT YOU’LL DO:

• Manage briefs from start-to-finish, ensuring successful delivery to deadlines across multiple campaigns
• Be the face of the account by liaising with clients and managing expectations
• Communicate feedback & plan and manage workloads of the team
• Ensure feedback requirements are met whilst staying true to the brand's values. 
• Build a full understanding of the clients business, strategies, objectives, brand, audiences and challenges, advising on the communications solution that best meets their needs, with a view to becoming their trusted adviser
• Work closely with creative teams and to have oversight of all statements of work/proposals
• Ensure the right team is in place to deliver and maintain high standards while adding value wherever possible. Meet success criteria as projects are delivered to time and to budget
• Report back to management with internal and external issues and events that might impact accounts, either positively or negatively
• Maintain a strategic overview of assigned accounts – running regular internal client-facing account reviews. Prove how we are meeting our clients’ objectives through metrics, feedback, research, etc.
• Delegate and allocate responsibilities efficiently to manage projects end-to-end
• Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence
• Match project tasks with opportunities for development so that employee potential is utilised to the maximum
• Mentor, train and manage junior account managers and apprenticeships where available
• Ability to collaborate effectively with team members and clients across multiple time zones.

WHAT YOU BRING:

• Demonstrable agency experience in Client Services, preferably in an Account Supervisor/Senior Account Manager role 
• Experience delivering a broad range of multi-channel marketing communications, including digital
• Extremely organized, able to talk about tools and processes used for project management
• Ability to work under pressure and meet deadlines with ease and efficiency
• Deep understanding of production & interactive processes
• Commercially driven with experience handling budgets and timelines
• Proven business development experience and success
• Resource management skills and the ability to handle complex/sensitive issues
• Experience leading others directly or as a mentor

WE OFFER

• A flexible, hybrid/remote working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

About the role:

The Support Tools Product team is responsible for defining the vision, roadmap, and user experience for our core Support tools to drive support experience.

As a Sr. Support Tools Product Manager, you’ll drive strategy, solve ambiguous and high-impact problems across multiple teams, and influence the long-term strategic direction of our sales technology stack. You will own a significant module of our core support tools, delivering substantial impact and contributing significantly to the company's GTM strategy and future.

This role is open to candidates residing in Canada.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management, and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will: 

Fully own the success of your tool(s) within Samsara’s revenue stack. This includes:

• Discovery: Lead deep user research to identify, document, and anticipate core customer support pain points and future GTM tooling needs.
• Design: Draft comprehensive Product Requirements Documents (PRDs) and design artifacts (wireframes), ensuring alignment with business goals and automated workflows.
• Build: Oversee feature execution and drive rigorous usability testing, collaborating with GTMS, Sales Ops, and AI + Data Analytics teams.
• Launch: Coordinate all aspects of release, including change management, enablement programs, and documentation for seamless field adoption.
• Adopt & Iterate: Define and track key performance indicators (KPIs and adoption metrics) to measure business impact and inform rapid roadmap iterations.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 5-8 years of Customer Support tooling experience in a fast-paced SaaS environment
• Bachelor's degree in a technical or business field, or equivalent practical work experience.
• AI Platform Experience: Proven experience managing AI support tools or LLM-based platforms (e.g., Decagon, Happy Robot, Intercom Fin, or similar).
• Established subject matter expert in GTM tooling, with a history of delivering substantial impact across multiple tools
• Ability to translate complex customer and business problems into clear requirements and solutions.
• Experience with leveraging AI to solve high-impact business problems
• Analytical Skills: Ability to look at large datasets of conversation logs to identify patterns and root causes of technical failures.

About the team + role 

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Robinhood Social team is building Robinhood's social trading platform — a feed-based experience where traders share insights, follow one another, and discover market-moving information in real time. The product is currently in beta, making this a rare ground up opportunity to shape the future of social experiences at Robinhood from the ground up. You'll work closely with product, design, data, machine learning, and safety teams to build reliable, scalable systems that support high-volume content, user interactions, and personalized discovery.

As an Engineering Manager for the Social team, you will lead a group of engineers building core social trading features. You will set technical direction, drive execution against product goals, and ensure systems meet reliability and performance standards. You will partner cross-functionally to define priorities, translate product needs into technical plans, and deliver end product. You will also grow engineers through feedback, goal-setting, and career planning.

This role is based in our New York, NY office, with in-person attendance expected  5 days per week.

What you'll do

• Lead a team building and scaling social interactions, content feeds, and user discovery features
• Set and communicate clear technical direction aligned with product strategy, holding a high bar for quality, performance, and maintainability
• Partner cross-functionally with design, product, data, machine learning, and safety teams to shape the social experience
• Drive architectural decisions and foster a culture of high-quality code and strong engineering processes
• Foster a collaborative, inclusive team environment where engineers across levels can grow, take ownership, and do their best work
• Support engineers through hiring, onboarding, performance feedback, and career development

What you bring

• 7+ years of professional software engineering experience
• 2+ years of engineering management experience leading product-focused engineering teams
• Strong foundation in building consumer-facing products at scale, with experience working through the stack
• Deep understanding of web architecture and best practices for building modular, scalable systems within large, evolving codebases
• Experience building and operating distributed systems that handle high traffic or real-time data
• Proven ability to grow engineers across levels through mentorship, feedback, and clear expectations
• An execution-focused mindset, capable of navigating ambiguity and delivering results
• Clear communication with both technical and non-technical partners

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

Overview:

As a Senior Platform Engineer, you will sit at the intersection of infrastructure reliability and developer experience. You will not only maintain the scalability of our Kubernetes based cloud environment but also work collaboratively on the shift toward a self-service platform model. 

In this role, you will apply a software engineering mindset to infrastructure, leveraging Agentic AI to automate complex workflows and building the "Golden Paths" that eliminate manual bottlenecks. You aren't just managing clusters; you are architecting the software that manages them, ensuring our systems are resilient, cost-optimized, and inherently self-healing.

This position will be hybrid out of our Toronto office.

What You’ll Do: 

• IDP Architecture & Development: Lead the design and implementation of an Internal Developer Platform that abstracts infrastructure complexity, providing developers with self-service capabilities for environment scaffolding and deployment.
• Collaborative Infrastructure: Work with the team to maintain and scale multi-region Azure/AKS environments using Terraform and ArgoCD.
• Reliability Partnership: Collaborate with application engineers to implement deep observability via Datadog and establish meaningful reliability targets (SLOs).
• AI-Driven Automation: Build Python-based AI agents and tools that reduce team "toil" and streamline common operational tasks.
• Full-Lifecycle Ownership: Participate in on-call rotations and lead collective RootCause Analysis (RCA), turning every incident into a platform improvement or automated fix.
• Mentorship & Standards: Contribute to team code reviews, document best practices, and help establish standard patterns for deployment and security.

What You Have:

• Bachelor’s/Master’s degree in computer science, a related technical field, or equivalent practical experience.
• 5+ years of professional Software Development experience with a deep understanding of the full SDLC, system design, and clean code principles.
• 7+ years of experience in Platform Engineering with a focus on running large-scale production environments.
• Proficiency in Python or Go for automation, tool building, and AI agent integration.
• Experience managing Kubernetes (AKS) and Infrastructure as Code (Terraform/Terragrunt) in a team-based environment.

Nice to Have: 

• Proven track record of building or contributing to an Internal Developer Platform (IDP) (e.g., Backstage, internal CLI tools, or custom portals).
• Experience collaborating with application teams to define SLIs/SLOs and improve service reliability.
• Demonstrated ability to mentor junior engineers and lead team-wide technical initiatives.
• Experience implementing GitOps (ArgoCD) and Policy-as-Code (Kyverno) to standardize team workflows.
• Familiarity with building Agentic AI tools to automate repetitive operational tasks (toil).
• Expertise in Datadog for observability, dashboarding, and incident response.

Are you looking to thrive in a stimulating work environment?  

Join Levio, a leader in digital transformation, and take your career to the next level. You will work alongside high-caliber professionals on ambitious, large-scale technology projects, directly embedded in our clients’ environments. At Levio, we value expertise, curiosity, and continuous improvement — and we give you the space to grow.  

About the Role

Are you looking to thrive in a stimulating work environment?  

Join Levio, a leader in digital transformation, and take your career to the next level. You will work alongside high-caliber professionals on ambitious, large-scale technology projects, directly embedded in our clients’ environments. At Levio, we value expertise, curiosity, and continuous improvement — and we give you the space to grow.  

About the Role

Are you looking to thrive in a stimulating work environment?  

Join Levio, a leader in digital transformation, and take your career to the next level. You will work alongside high-caliber professionals on ambitious, large-scale technology projects, directly embedded in our clients’ environments. At Levio, we value expertise, curiosity, and continuous improvement — and we give you the space to grow.  

About the Role

Are you looking to thrive in a stimulating work environment?  

Join Levio, a leader in digital transformation, and take your career to the next level. You will work alongside high-caliber professionals on ambitious, large-scale technology projects, directly embedded in our clients’ environments. At Levio, we value expertise, curiosity, and continuous improvement — and we give you the space to grow.  

About the Role

Why Join Levio?  

• Work on complex, high impact digital transformation projects  
• Collaborate with experienced, multidisciplinary teams  
• Continuously develop your technical and professional expertise  
• Enjoy flexibility, autonomy, and a strong people first culture  
• Be part of an organization that values diversity, inclusion, and innovation  

Role and Responsibilities 

Privacy & Data Protection Architecture 

• Define and maintain enterprise privacy-by-design and privacy-by-default architectures. 
• Architect data protection controls across applications, infrastructure, cloud, and data platforms. 
• Establish standards for data classification, handling, retention, archiving, and secure destruction. 
• Ensure consistent application of data protection controls across on-premise, cloud, and hybrid environments. 

Regulatory & Governance Leadership 

• Architect privacy governance frameworks aligned with GDPR, Quebec Law 25, PIPEDA, and ISO/IEC 27701. 
• Define control baselines, assurance mechanisms, and compliance monitoring models. 
• Support executive decision-making related to privacy risk, compliance posture, and regulatory exposure. 
• Collaborate with legal, internal audit, and GRC teams to ensure regulatory alignment. 

Data Security & Risk Management 

• Architect encryption, key management, and secrets management strategies. 
• Define data loss prevention (DLP) architectures and monitoring mechanisms. 
• Ensure strong access controls and segregation of duties for sensitive data. 
• Lead privacy risk assessments for complex systems, cloud platforms, AI solutions, and analytics environments. 

Data Lifecycle & Enterprise Integration 

• Architect solutions for data discovery, data mapping, and records of processing activities (RoPA). 
• Ensure privacy requirements are integrated into SDLC, DevSecOps, and data engineering pipelines. 
• Support privacy requirements for AI, machine learning, and advanced analytics use cases. 
• Ensure auditability, traceability, and accountability of data usage. 

Third-Party & Cloud Data Protection 

• Define architectures for secure data sharing with third parties and vendors. 
• Establish data protection requirements for outsourcing, SaaS, and cloud providers. 
• Architect controls for cross-border data transfers and data residency requirements. 

Incident & Breach Management (Privacy Context) 

• Support design of data breach detection, response, and notification processes. 
• Act as senior advisor during privacy incidents and regulatory reporting. 
• Ensure evidence collection and documentation meet regulatory expectations. 

Leadership & Advisory 

• Act as the senior subject matter expert for data protection and privacy architecture. 
• Mentor privacy analysts, GRC professionals, and security architects. 
• Communicate privacy risks, architectural decisions, and mitigation strategies to executives and boards. 
• Represent the organization with regulators, auditors, and external stakeholders when required. 

Qualifications and Experience 

• Deep expertise in data protection and privacy-by-design principles. 
• Strong understanding of privacy regulations and standards: GDPR, Quebec Law 25, PIPEDA, ISO/IEC 27701 
• Ability to design enterprise data protection architectures across: Applications, Databases, Cloud platforms, Data lakes and analytics environments 
• Expertise in data classification, data mapping, and records of processing activities (RoPA). 
• Strong knowledge of data security controls: Encryption (at rest, in transit, and in use), Key management systems (KMS, HSM), Tokenization, anonymization, and pseudonymization, Data Loss Prevention (DLP) 
• Experience architecting identity and access controls for sensitive data: Role-Based Access Control (RBAC), Attribute-Based Access Control (ABAC), Privileged Access Management (PAM) 
• Ability to design data retention, archiving, and secure data destruction strategies. 
• Familiarity with cloud-native data protection and governance tools: Azure Purview / Microsoft Purview, AWS Macie, Google Cloud DLP
• Experience integrating privacy and data protection into: DLC and DevSecOps pipelines, Data engineering and analytics workflows
• Ability to assess privacy risks in AI, machine learning, and large-scale data processing systems.
• Strong understanding of logging, monitoring, auditability, and evidence collection.
• Experience with privacy management and GRC platforms: OneTrust, TrustArc, ServiceNow GRC
• CIPP/E, CIPP/C, CIPM, ISO/IEC 27701 Lead Implementer / Lead Auditor, CDPSE, CISSP (an asset)

Compensation (Ontario)  

The salary range provided reflects a good faith estimate based on factors such as experience, technical expertise, location, and relevant certifications. Final compensation will be determined according to the specific circumstances of each candidate. 

Estimated salary range: $110,000 to $150,000 per year. 

This posting is a current hiring need.

Benefits and Work Environment  

Levio offers a comprehensive and flexible benefits package designed to support your professional growth and personal wellbeing, including:  

• 4 weeks of cumulative vacation starting from day one  

• Flexible working hours  

• Professional Development Allowance (PDA) for training, computer equipment, and physical activities  

• Training tailored to your areas of expertise  

• Registered Retirement Savings Plan (RRSP) with employer contribution up to 3% of gross salary  

• Modular group insurance plan 

• Public transportation or parking reimbursement when required  

• Referral bonuses  

• 11 statutory holidays  

• Personal days  

• An active social life (5to7 events, social club, healthy snacks, coffee, and more)  

Position Details  
 

• Employment type: Full time, permanent  
   

Notice on the Use of Artificial Intelligence in Recruitment 

We use AI enabled tools to help sort and review applications based on job related criteria. Final decisions regarding candidate progression are always made by a human recruiter. 

Employment Equity  

Levio subscribes to the principle of employment equity and applies an equal access employment program for women, Indigenous peoples, visible minorities, ethnic minorities, and persons with disabilities.  

We value diversity and inclusion and are committed to creating a healthy, accessible, and rewarding work environment that highlights the unique contributions of our employees. Accommodations are available upon request for candidates participating in all aspects of the selection process.  

Protect yourself from recruitment fraud. The only way to apply for a position at Kepler is by submitting a direct application via the Keplergrp.com website or working with a recruiter employed by Kepler with a @keplergrp.com email address. Learn how to stay safe by clicking here

The Application Modernization Platform team aids developers in making the shift from relational databases to MongoDB, building toolkits that leverage AI to power seamless transitions. 

As a Senior Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts for Application Modernization. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

This remote position is open to candidates in Eastern and Central timezones.

The right candidate for this role will be:

• Experienced with 5+ years of Software development background, preferably with experience with Java web services and with relational data modelling and SQL
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (JIRA is preferred)
• Familiar with MongoDB or a comparable technology
• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack

Position Expectations:

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances hands-on oversight with process-driven operationalization. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Embody MongoDB's core values and leadership principles

Success Measures:

• In 3 months you will be ramped on the App Modernization product and engineering roadmap
• In 6 months you will own and drive critical initiatives across the App Modernization portfolio
• In 12 months you will be organizing multiple high impact efforts and integrating improvements to frameworks for managing critical programs at MongoDB

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 4263333180

About the team + role 

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

At Robinhood, Developer Productivity is the backbone that enables every engineer to deliver exceptional software; faster, safer, and at scale. We design and build the systems, platforms, and experiences that make software development seamless and reliable across the company.

We believe infrastructure should be invisible when working perfectly, intuitive, resilient, and empowering. Our mission is to eliminate friction, enhance feedback loops, and drive developer productivity through operational excellence, intelligent automation, and world-class tooling.

We’re looking for a Senior Staff Software Developer to lead the evolution of our developer experience and AI-powered engineering ecosystem. In this role, you’ll operate as a technical leader and architect across the organization, shaping strategy, defining standards, and driving large-scale initiatives that improve developer velocity, system reliability, and engineering quality.

You’ll work at the intersection of developer tooling, platform infrastructure, and AI-assisted development, pioneering how Robinhood engineers build, test, deploy, and operate software.

This role is based in our Toronto office(s), with in-person attendance expected at least 3 days per week. 

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

Technical Leadership & Architecture

• Architect and build scalable systems that enable fast, reliable delivery of full-stack applications, with a strong focus on enhancing the overall developer experience
• Set technical direction and standards for developer infrastructure across build systems, CI/CD, testing, and local development
• Lead design reviews, operational readiness, and post-incident analysis for critical developer platforms
• Leveraging AI to power the next generation development workflow

Developer Experience & Productivity

• Identify and eliminate friction across the software development lifecycle
• Build and evolve developer tooling including CLIs, configuration systems, and local/remote development environments
• Drive improvements in build systems, test automation, and deployment workflows
• Champion best practices in code quality, observability, and operational excellence

AI Tooling & Intelligent Automation

• Lead adoption of AI-assisted development tools (e.g., Copilot, Claude) across engineering teams
• Design and implement agentic workflows for development and operations (e.g., automated code generation, incident triage, root cause analysis)
• Evaluate and integrate AI agents for anomaly detection, alert correlation, and automated remediation
• Establish best practices for safe, secure, and effective use of AI in software development

Cloud, Infrastructure & Platform Systems

• Design and operate services on AWS with strong attention to scalability, cost efficiency, and security
• Lead Kubernetes-based platform improvements, including developer workflows for containerized environments
• Drive Infrastructure as Code (Terraform) strategy and adoption across environments
• Build and optimize CI/CD pipelines (e.g., Harness, Jenkins, CircleCI) with a focus on reliability and speed

Reliability & Operations

• Own non-functional requirements including availability, scalability, latency, and security
• Ensure systems are observable through metrics, logs, and alerting
• Lead incident response, postmortems, and continuous improvement efforts
• Reduce operational toil through automation and platform improvements

Cross-Functional Leadership

• Partner with Product, Platform, and SRE teams to align on long-term technical strategy
• Lead large-scale, cross-functional initiatives spanning multiple engineering teams
• Mentor senior engineers and raise the technical bar across the organization
• Contribute to a strong engineering culture centered on ownership, quality, and continuous improvement

What you bring 

• 10+ years of software engineering experience, including 3+ years operating at Staff or Senior Staff level
• Deep expertise in developer infrastructure (CI/CD, build systems, testing frameworks, dev environments, observability)
• Strong backend engineering skills with proficiency in Go, Python, or TypeScript/JavaScript
• Proven track record of leading complex, cross-functional platform initiatives at scale
• Exceptional system design skills, with a focus on reliability, scalability, and performance

Infrastructure & Platform Experience

• Experience with cloud-native technologies (Kubernetes, Docker, service discovery, distributed systems)
• Strong understanding of CI/CD systems (e.g., CircleCI, Jenkins, Harness) and release orchestration
• Experience building internal developer platforms, CLIs (preferably in Go), and productivity tooling
• Familiarity with Infrastructure as Code (Terraform) and cloud platforms like GCP

AI & Emerging Tooling

• Experience leveraging AI-assisted development tools in production environments
• Interest or experience in applying AI to developer productivity, incident management, or automation
• Ability to evaluate and safely integrate AI systems into engineering workflows

Leadership & Influence

• Strong technical leadership with the ability to influence across teams and organizational boundaries
• Excellent communication skills, with experience driving alignment across engineering and product stakeholders
• Passion for developer experience and enabling other engineers to do their best work

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs

Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.

AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill.

We're looking for a Revenue Enablement Manager for our Customer Office to own the enablement experience for Hootsuite's post-sale organization including Customer Success Managers, Renewal Owners, and the broader customer-facing teams responsible for retention, expansion, and long-term value delivery. This role sits within the Revenue Enablement function and is dedicated to building the capabilities, frameworks, and learning systems that drive net revenue retention.

This position operates at the intersection of customer success strategy and field execution, ensuring that CSMs and renewal owners have the knowledge, tools, and skills to deepen customer relationships, demonstrate ROI, and grow accounts. 

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain customer success and renewal motion playbooks, strategic business review (SBR) guides, customer office management framework and expansion play materials in close collaboration with CS Leadership, Customer Experience & Strategy, Product Marketing, and Revenue Operations.
• Build a coaching cadence for the customer office, leveraging AI conversation intelligence and customer health data to identify skill gaps, improve discovery and value-articulation skills, and increase commercial confidence among CSMs and renewal owners.
• Translate Hootsuite's value proposition into assets and internal training that equip the post-sale team to demonstrate ROI, connect usage to business outcomes, and tell a compelling story at renewal and expansion.
• Design and deliver enablement programs to ensure the post-sale team is fully prepared ahead of any change that affects how they show up with customers.
• Partner with the Revenue Operations and Customer Experience & Strategy teams to drive adoption of CS tools, health scoring systems, and renewal workflows. Turn process and system changes into clear enablement experiences that reduce friction and increase consistency across the team.
• Build a continuous learning program for CSMs and renewal owners through initiatives that reinforce value-based engagement, commercial acumen, and multi-threaded relationship building.
• Establish and track enablement metrics tied to post-sale performance, such as NRR, expansion pipeline, renewal conversion rates, and program adoption, iterating based on field feedback and CS leadership input.
• Serve as an active member of the Revenue Enablement Council, representing the post-sale voice and ensuring customer office initiatives are properly coordinated and sequenced across the broader GTM organization.

WHAT YOU’LL NEED

• 8+ years of experience in customer success enablement, CS operations, or a quota-carrying CSM/account management role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus. 
• Demonstrated experience building and delivering enablement programs with measurable impact on NRR, renewal rates, or expansion pipeline
• Deep understanding of the customer success motion  health scoring, QBR/EBR frameworks, value realization methodologies, and renewal commercial negotiation
• Experience with AI-powered customer success tools, including conversational intelligence, AI-assisted health scoring, and automated coaching systems with a practical understanding of how to embed these capabilities into CSM workflows to improve retention outcomes and commercial effectiveness.
• Familiarity with CS platforms (e.g., Gainsight, Salesforce, Gong, and LMS tools)
• Experience working cross-functionally with CS Leadership, Product Marketing, RevOps, and Finance to build renewal and expansion programs that are both commercially rigorous and customer-centric
• Strong facilitation and communication skills. Effective in designing async learning and running live workshops with experienced CSMs and commercial-focused renewal teams
• Ability to translate complex product value into clear, customer-facing narratives and internal training that builds commercial confidence across the post-sale team

WHO YOU ARE

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We’re looking for a Senior Enterprise Account Manager to own the relationship for a portfolio of Hootsuite’s large, strategic, Enterprise customers. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your experience and demonstrating expert-level competency in Hootsuite's products, industry trends and best practices. You will collaborate with management and other stakeholders in driving renewal and expansion strategies and ensure a proactive and seamless approach to the renewal and expansion process for our customers. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

WHAT YOU’LL DO:

• Build and nurture influential relationships with strategic customers for a book of business, anticipate questions and provide relevant insights and proactively reach out to improve adoption and give recommendations on tactics to enhance social presence/ social listening for our customers. 
• Proactively lead the post-sale relationship, including multithreaded customer engagements and leading negotiations to drive successful renewal and expansion outcomes. 
• In collaboration with the manager, develop and utilize creative and strategic thinking in order to resolve complex issues and identify win-win renewal outcomes. 
• Provide recommendations to improve our operational processes through on-the-job learning.
• Develop and maintain rolling forecasts including monitoring account data health and anticipating risks and/or objections; working proactively with the manager and other stakeholder groups to mitigate risk and develop renewal strategies; recording calls and ensuring our internal customer database is up to date with robust details to further support forecast accuracy.
• Act as a trusted advisor throughout the customer lifecycle, building multi-threaded relationships, and leveraging your in-depth knowledge of product fit while tailoring the renewal strategy to meet customers’ unique needs. 
• Identify and independently pursue account upsell and cross-sell opportunities throughout the customer relationship. 
• Evaluate customer needs and advocate internally as the voice of our clients on product strategy, feature development, and pricing decisions.
• Identify product and process gaps and issues and suggest potential solutions.
• Conduct Strategic Business Reviews (SBR) on a regular basis to discuss accomplishments, opportunities, account growth and to identify areas of improvement.
• Leverage deep understanding of contract terms and processes in order to positively influence the renewal process and ensure a seamless customer experience. 
• Provide regular updates to leadership on weekly forecast numbers and trends.
• Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks, and support the team with SFDC hygiene. 
• Collaborate with Professional Services where applicable.
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• 5-7 years of account management and sales experience, preferably in the technology (SaaS) industry 
• Proven success managing an enterprise customer portfolio; demonstrated ability to manage a high volume of opportunities while leveraging data-driven insights within the customer journey and sales process. 
• Proven record of consistent quota attainment or portfolio management; experience developing account plans with a mix of tactics 
• Experience using sales tools such as SFDC, Gong, Sales Navigator, and 6Sense Gainsight
• Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI. 
• Proven success negotiating and building consensus with multiple stakeholders within complex B2B environments. 
• Familiarity with SaaS contracts, contract terms and experience working with legal and procurement teams. 
• Accountability: holds self and others accountable to meet commitments.
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results. 
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action. 
• Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships. 
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up. 
• Problem-Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.
  

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-Hybrid 

We’re seeking a transformational Vice President, Professional Services to serve as a core member of Hootsuite’s Global Customer Leadership Team. This role is not a traditional services delivery role - it is a business-building mandate. Reporting to the Chief Customer Officer, you’ll be accountable for defining the vision, owning the strategy, and scaling Professional Services as a high impact, revenue-generating growth engine.

The VP, Professional Services will own the end-to-end services P&L, architect the long-range vision for how services accelerate IQRR and GRR. As a key member of the Customer Office, this role will serve as a strategic partner in shaping Hootsuite’s go-to-market strategy, influencing product investment priorities, and strengthening Hootsuite’s overall retention model. You will be expected to influence at the board level, represent Hootsuite externally as an industry thought leader, and build the next generation of Professional Services talent and capability.

WHAT YOU’LL DO:

• Define the multi-year services portfolio strategy: modernize  existing offerings, identify whitespace, and build new service lines that expand Hootsuite’s commercial footprint and deepen customer reliance on the Hootsuite platform.
• Establish Professional Services as a measurable revenue growth driver, directly tied to business outcomes, by creating commercial linkages between services investment and ARR expansion, renewal uplift, and NRR improvement.
• Lead initiatives that structurally improve PS margins through automation, AI-assisted delivery, scaled onboarding programs, and partner leverage, while protecting the premium customer experience.
• Drive a metrics-first operating culture: define leading indicators of delivery success and customer health, build dashboards that create real-time visibility, and hold the organization accountable to outcomes.
• Partner with RevOps and Finance to build robust, reliable PS forecasting models and ensure PS performance metrics are aligned with company-level revenue targets, investor reporting, and board narratives.
• As the executive leader accountable for Professional Services strategy, drive the first-year retention, designing services engagement models that accelerate time-to-value while structurally eliminating early churn risk.
• Build predictive churn models and retention frameworks informed by implementation health, adoption signals, and services consumption analytics - and leverage these insights to proactively influence the company-wide retention strategy.
• Establish services attach benchmarks, consumption thresholds, and outcome-based delivery standards that create replicable retention outcomes across segments and geographies.
• Translate services performance data into actionable insights for the ELT, influencing product roadmap decisions, CS motion design, and growth strategy.
• Serve as a strategic partner and peer to Sales, Customer Success, Support, and Product leaders - not merely a cross-functional collaborator, but a co-owner of the post-sale revenue motion.
• Drive services-to-sales alignment by designing pre-sales PS engagement models, enhancing solution design capabilities, and developing commercial packaging that accelerates deal velocity and improves deal quality.
• Champion services innovation, including partner-led models, standardized  service offerings, and AI-enabled execution - to scale PS capacity without proportional headcount growth.
• Represent Hootsuite externally as a professional services thought leader; at industry events, with strategic customers, and with analyst and investor audiences,  elevating Hootsuite’s brand in the services market.
• Define the long term Professional Services talent model, including the skills, structure, and leadership capabilities required to deliver at scale across global markets and customer segments.
• Hire, develop, and retain exceptional PS leaders, cultivating a culture of customer obsession, commercial accountability, continuous learning, and inclusive excellence.
• Drive organizational design decisions that optimize for delivery quality, margin, and scalability, including span of control, specialization models, and geo-based resource allocation.

WHAT YOU’LL NEED:

• 15+ years of progressive leadership experience in technology services, including 10+ years in SaaS with deep expertise in professional services delivery, customer onboarding, and retention strategy.
• Demonstrated success driving IQRR, GRR, and customer health metrics through strategic services design and execution.
• Proven experience leading a services organization, with accountability for revenue, margin, utilization, and investment decisions.
• Expertise in building global service delivery teams at scale, with focus on margin optimization, utilization management, and service innovation.
• Deep experience partnering with Sales and Customer Success teams to align service delivery with commercial outcomes and account strategy.
• Strong operational acumen, with experience owning and optimizing complex project portfolios across multiple geographies and segments. Ability to translate operational data into strategic narrative - for internal ELT audiences, board presentations, and external customer and partner stakeholders.
• Executive presence and influence: proven ability to drive cross-functional alignment, manage senior stakeholders, and act as a key voice in revenue planning.
• High EQ, inclusive leadership mindset, and a track record of building and scaling high-performing, diverse teams.
• Passion for customer value and continuous improvement, balanced with strong business acumen and commercial rigor.
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs
• Resilience & Adaptability: can effectively cope with change, finding ways to advance work and projects
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Hybrid

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Business Development Representative who will be responsible for driving direct and indirect revenue growth within Geotab’s Mid-market and Enterprise Accounts (end customer fleets between 50 to 10,000 vehicles). This role is directly accountable for achieving an ARR (Annual Recurring Revenue) growth target across a prescribed list of Mid-market and Enterprise opportunities by leading complex and consultative sales and pursuit strategies. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Business Development Representative , you will be accountable for achieving an ARR (Annual Recurring Revenue) growth target across a prescribed list of Mid-market and Enterprise opportunities by leading complex and consultative sales and pursuit strategies. This revenue growth target is specific to new and existing Mid-market customer selling and existing Enterprise customer upselling(expansion revenue), where it is determined that the BDR had a measurable (within SFDC) influence on the saleThe BDR acts as a strategic partner and trusted advisor to the Business Development and Partner Account Management leadership team.

How you'll make an impact:

• Manage an assigned list of mid-market and enterprise sales opportunities.

• Build, evaluate, and implement sales strategies to generate new ARR for assigned opportunities.

• Document all selling strategies, engagements, and activities within Salesloft and SFDC to allow for effective revenue forecasting in accordance with minimum forecast accuracy metrics.

• Document all selling strategies, engagements, and activities within Salesloft and SFDC to meet minimum opportunity engagement metrics and qualify opportunities for quota retirement.

• Collaborate with the Business Segment team to align enterprise sales activities to the broader segment strategies for assigned enterprise opportunities.

• Collaborate with other cross-departmental stakeholders, including Revenue Operations and Partner Account Managers, to leverage internal sales systems in accordance with best practices and in a manner that allows for effective oversight.

• Collaborate on RFX process when assigned enterprise opportunities are involved.

• Develop a deep knowledge base of the telematics and fleet management industry and maintain top-of-mind awareness of trends and shifts.

• Develop or maintain a subject matter expertise of the subsegment strategies (segment-specific solutions and sales narratives) for assigned enterprise opportunities.  

• Stay informed on the current competitive landscape in the category including leaders and startups.

• Attend trade shows and speak at conferences to build relationships, brand presence, and thought leadership where it is deemed to be beneficial in pursuit of assigned enterprise opportunities.

• Provide input on new business opportunities, competitive analysis, market trends, and business environment.

• Collaborate with leadership to develop short and long term strategic revenue plans and forecasts.

What you'll bring to the role:

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Why job seekers choose Geotab:

About the Team

The Analytics team is looking for Data Analysts and Data Scientists to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our logistics platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash.

About the Role

Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. It is NOT just about building Machine Learning models and putting them into production. This is a rare operational and actionable data-driven experience. 

We solve many exciting challenges from all three sides of our marketplace including customer acquisition, balancing supply and demand, fraud and support, marketing, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you!

You're excited about this opportunity because you will…

• Be a first-class thought partner to our product, business, finance and executive teams and help them make decisions on what’s next for DoorDash
• Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business
• Build full-cycle analytics experiments, reports, and dashboards using SQL, Python, R, or other scripting and statistical tools
• Produce recommendations and use statistical techniques and hypothesis testing and other experimentation techniques to validate your findings
• Provide insights to enable our cross-functional team to understand marketplace dynamics, user behaviours, and long-term trends
• Identify and measure levers to help move essential metrics and make recommendations
• Possess excellent stakeholder management skills, know how to effectively collaborate well with strategy, operations, product, finance and engineering and set priorities
• Be excited to travel to meet with business partners and the teams in each market

We're excited about you because… 

• 3+ years of experience in data analytics, consulting, or related role
• The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
• The determination to initiate and lead/own strategic projects to completion with a cross-functional team
• Experience working with experimentation techniques (A/B testing, Causal Inference) and interpreting hypothesis testing
• Proficiency in at least one programming language (Python, R,...)
• Expertise with SQL queries, ETLs, etc… 
• Proficiency in one or more analytics & visualization tools
• Experience building and training statistical and machine learning models (classifiers, regression models...)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The People Systems team builds and operates the technology that supports Robinhood’s employees across their entire lifecycle. The team focuses on Workday and connected systems, ensuring reliable operations, strong data quality, and scalable solutions for a growing global workforce. You will work closely with partners across HR, Engineering, Finance, and Legal to deliver systems that support hiring, onboarding, payroll, and compliance.

As a People Systems Manager, you will lead the design, development, and operation of Robinhood’s People Systems ecosystem with Workday as the foundation. You will contribute directly to system configuration, integrations, and architecture while guiding a team of engineers and analysts. This role also focuses on applying AI tools and automation to reduce manual processes, improve data accuracy, and enhance employee support. You will help define how AI is applied within People Systems to improve efficiency and scalability!

This role is based in our Menlo Park, CA office, with in-person attendance expected 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Own and evolve Robinhood's core People Systems with Workday as the foundation — driving configuration, integrations, Extend development, and architectural decisions.
• Lead as a hands-on technical manager: you write, review, and ship alongside your team rather than delegating from a distance.
• Actively use AI-assisted development tools (e.g. Cursor, Claude Code, GitHub Copilot) to accelerate delivery — and set the standard for AI-augmented workflows on your team.
• Design and build AI-powered automations and agents that reduce manual HR operations, improve data quality, and enhance the employee experience.
• Build and maintain integrations across the People tech stack — deep ownership of EIB-based integrations required, Workday Studio experience strongly preferred.
• Prototype and productionize AI capabilities embedded in HR workflows (e.g. intelligent routing, document processing, conversational HR interfaces).
• Drive major initiatives including vendor and worker management systems, Workday enhancements, and Workday Extend investments.
• Support international growth and M&A by enabling scalable People systems for new geographies.
• Establish a long-term People Systems roadmap that is AI-first — not AI-curious — balancing near-term operational needs with a bold future-state architecture.
• Maintain a high bar for data quality, security, privacy, and compliance across all People systems.
• Lead and grow a distributed team of FTEs and contractors, building strong technical ownership and accountability.

What you bring

• 7+ years of progressive People Systems or HRIS experience, including 2+ years managing technical teams.
• 4+ years of hands-on Workday experience with strong technical depth across Core HCM, integrations, and Extend.
• Demonstrated use of AI coding tools such as Cursor, Claude Code, or GitHub Copilot — we'll ask you to walk us through projects where these tools changed how you work.
• Proven experience building AI agents, automations, or LLM-powered workflows — side projects, internal tools, and production systems all count.
• Deep experience building and supporting Workday integrations; EIB required, Workday Studio strongly preferred.
• Familiarity with Greenhouse and/or Ashby.
• Strong cross-functional partnership skills across HR, Engineering, Finance, and Legal.
• Ability to operate in fast-paced, ambiguous environments — you make decisions with incomplete information and iterate quickly.
• A portfolio or track record of shipped AI projects: describe what you built, what tools you used, and what impact it had.
• Strong analytical and problem-solving skills with a bias toward action and measurable outcomes.

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The People Tech & Systems team’s mission is to deliver scalable, intuitive, and secure technology that empowers Robinhood’s people and fuels business growth. Sitting at the intersection of operations, systems, and innovation, the team ensures employees and teams have the tools they need to thrive.

As a People Systems Manager, you will lead the development and operation of Robinhood’s HR and Payroll systems, owning both strategy and execution. You’ll act as a player-coach—balancing hands-on systems work with leading and growing a team—while driving impactful, reliable solutions that support the company’s people and processes at scale.

This role is based in our Toronto, Canada office(s), with in-person attendance expected at least 5 days per week. 

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Lead and evolve Robinhood’s core People Systems, with a strong focus on Workday across functional and technical domains
• Act as a hands-on technical leader, driving configuration, integrations, and solution design while guiding execution across your team
• Manage and develop a distributed team of full-time employees and contractors, fostering ownership, accountability, and growth
• Partner cross-functionally with HR, Recruiting, Compensation, Finance, and Engineering to deliver scalable and reliable solutions
• Design, build, and maintain integrations within the People tech stack, with deep ownership of EIB-based integrations and preferred use of Workday Studio
• Drive initiatives such as worker/vendor system implementations, Workday enhancements, and Workday Extend investments
• Support global expansion and M&A through scalable People systems architecture
• Collaborate with AI engineering teams to shape AI-enabled capabilities across HR platforms
• Lead change management efforts to ensure successful adoption of new tools and processes
• Build and maintain a long-term roadmap balancing operational excellence and future innovation
• Uphold high standards for data quality, security, privacy, and compliance

What you bring

• 7+ years of progressive People Systems or HRIS experience, including 2+ years in people management
• 4+ years of hands-on Workday experience, with strong expertise in Core HCM
• Proven experience with Workday integrations, including EIBs (required) and Workday Studio (strongly preferred)
• Familiarity with recruiting tools such as Greenhouse and/or Ashby
• Strong project management and cross-functional collaboration skills
• Comfort navigating ambiguity in fast-paced, high-growth environments
• Curiosity and practical interest in AI, automation, and emerging HR technologies
• Strong analytical and problem-solving abilities with high attention to detail and a proactive mindset

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs

Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.

AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill.

About the role

Are you passionate about using data to shape the future of Faire's product features for small and medium businesses (SMBs)? If so, we want to talk to you! We're looking for a technical leader in our team to work closely with Data Scientists, Product Analysts and Software Engineers to support product launches and roadmaps by designing and building data capabilities that inform and drive insights. In this role, you'll see a direct link between your work, company growth, and user satisfaction. You'll work with A tier players, work with one of the richest data sets in the world, use cutting-edge technology, and see your efforts affect products and SMBs regularly.

Join us and be part of a team that values data-driven innovation and excellence.

What You Will Do

The ideal candidate will possess a perfect blend of analytics and data engineering expertise, along with strong skills in developing and supporting large-scale, high-performance data storage and processing systems. They should have a proven track record of collaborating with key stakeholders to execute on company-wide data initiatives. 

• Lead cross-team and/or multi-phase projects from design through implementation, fostering collaboration with cross-functional partners.
• Lead the technical execution in building scalable data models and pipelines for a domain defining the architecture, feature requirements, roadmap.
• Build data pipelines with rigorous approaches to data quality, validation, testing, and observability.
• Optimize processes for operational excellence in project management and system reliability.
• Ensure security standards are met within data systems and workflows. 
• Ensure and promote data quality standards for accurate and reliable insights.
• Embrace emerging technologies with enthusiasm.

Minimum qualifications

• 4+ years experience in analytics & data engineering roles focused on data modeling, large-scale data processing, and tool development for analytics or data science use cases.
• Demonstrated communication and leadership skills, with a history of initiating and steering successful projects across multiple stakeholders.
• Production-level development experience in Python.
• Strong SQL skills with demonstrable competencies in designing well-architected data models and optimizing query performance.
• Deep experience and knowledge of data warehousing concepts, ETLs, big data technologies, and analytics platforms.
• Experience with Airflow, Docker, DBT or similar analytics workflow tools.
• BA/BS degree in Computer Science, Math, Physics, or a related technical field.

Salary Range

Toronto: the pay range for this role is $171,000 to $235,500 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Faire uses Artificial Intelligence (AI) to screen and select applicants for this position.

This job posting is for an existing vacancy.

About the role

Are you passionate about using data to shape the future of Faire's product features for small and medium businesses (SMBs)? If so, we want to talk to you! We're looking for a technical leader in our team to work closely with Data Scientists, Product Analysts and Software Engineers to support product launches and roadmaps by designing and building data capabilities that inform and drive insights. In this role, you'll see a direct link between your work, company growth, and user satisfaction. You'll work with A tier players, work with one of the richest data sets in the world, use cutting-edge technology, and see your efforts affect products and SMBs regularly.

Join us and be part of a team that values data-driven innovation and excellence.

What You Will Do

The ideal candidate will possess a perfect blend of analytics and data engineering expertise, along with strong skills in developing and supporting large-scale, high-performance data storage and processing systems. They should have a proven track record of collaborating with key stakeholders to execute on company-wide data initiatives. 

• Lead cross-team and/or multi-phase projects from design through implementation, fostering collaboration with cross-functional partners.
• Lead the technical execution in building scalable data models and pipelines for a domain defining the architecture, feature requirements, roadmap.
• Build data pipelines with rigorous approaches to data quality, validation, testing, and observability.
• Optimize processes for operational excellence in project management and system reliability.
• Ensure security standards are met within data systems and workflows. 
• Ensure and promote data quality standards for accurate and reliable insights.
• Embrace emerging technologies with enthusiasm.

Minimum qualifications

• 4+ years experience in analytics & data engineering roles focused on data modeling, large-scale data processing, and tool development for analytics or data science use cases.
• Demonstrated communication and leadership skills, with a history of initiating and steering successful projects across multiple stakeholders.
• Production-level development experience in Python.
• Strong SQL skills with demonstrable competencies in designing well-architected data models and optimizing query performance.
• Deep experience and knowledge of data warehousing concepts, ETLs, big data technologies, and analytics platforms.
• Experience with Airflow, Docker, DBT or similar analytics workflow tools.
• BA/BS degree in Computer Science, Math, Physics, or a related technical field.

Salary Range

San Francisco: the pay range for this role is $196,000 to $269,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Faire uses Artificial Intelligence (AI) to screen and select applicants for this position.

This job posting is for an existing vacancy.

More about the role:

Burson Canada is looking for a Consultant to join our dynamic Consumer & Brand team in Toronto. If you are interested in joining a group of passionate brand builders and working with some of the world’s most well-respected brands, we want to hear from you. This is an exciting opportunity to execute programs within the Consumer PR & influencer space, while also working alongside an ambitious and growing national team. 

Our ideal candidate is a self-starter, tapped into emerging social trends, is culturally fluent, and brings a proven track record of executional excellence. We are looking for people who love what they do, value different perspectives, bring energy to their work and are excited to roll up their sleeves to help push our work even further.  

Here’s what you’d be doing: 

• Playing a central role in executing PR & influencer campaigns 
• Ensuring high levels of client satisfaction, anticipating needs before they arise
• You don’t just clock trends – you see them coming, and bring those insights to your work
• Leveraging your existing media relationships and continuing to develop new ones
• Exercising strategic thinking and attention to detail in day-to-day project management
• Ship with taste and precision, ensuring all of your work meets high standards
• Contributing creativity, passion and expertise to an entrepreneurial team environment where everyone’s voice is heard, highly valued and rewarded 

What you’ll need to get here: 

• 2-3 years’ experience in a communications and/or influencer relations role (prior agency experience preferred)
• Undergraduate degree from an accredited post-secondary educational institution
• Natural curiosity and genuine passion for storytelling
• Creative thinker and problem solver
• Deep understanding of the Canadian media landscape, as well as the consumer PR & influencer space
• Tapped into emerging social trends and culture
• Experience and/or interest in working in the Consumer Tech industry  
• Experience executing integrated communications programs (media relations, influencer engagement, digital, community management, events, etc.)
• Excellent written and verbal communications skills that can be applied across various platforms
• Strong project management skills, with high attention to detail 

What else is in it for you? 

• Full health benefits package—including paid time off, schedule flexibility, wellness reimbursement, and more
• Strong leadership with a focus on entrepreneurial thinking, mentoring, learning + development to help you grow, expand your skills and become your professional best
• A passionate, smart, fun, and creative culture
• The opportunity to work on some of the world’s most well-respected brands
• Dynamic experience and exposure to different practice areas beyond Consumer PR – including corporate communications, technology, health, public affairs and more. 

About The Role

The Inference Core Platform group is at the heart of Cerebras' mission to deliver the world’s fastest AI inference. Our team builds the foundational software and hardware infrastructure that powers low-latency, high-speed, high-throughput deployment on the Cerebras Wafer-Scale Engine (WSE). We are responsible for the full stack—from model compilation and scheduling down to custom hardware kernels and driver development.

The ML Performance Benchmarking team plays a pivotal role in shaping the performance and scalability of AI inference on one of the most advanced computing systems ever built. We drive the bring-up of core inference capabilities and deliver performance improvements at every stage of development – from early prototyping to production deployment.

We're looking for passionate engineers to join us in redefining the limits of AI inference. If you thrive on building systems that measure, analyze, and optimize performance at scale, this is your opportunity to make a transformative impact on the future of AI.

Scope of the team includes:

• Core Inference Observability – Design and implement end-to-end telemetry systems across the software stack, providing deep visibility into inference performance and enabling rapid iteration before and after deployment.
• Benchmarking Infrastructure – Architect, build, and scale the automation that generates, analyzes, and visualizes performance data used to inform business decisions across engineering and leadership.
• Performance Analysis – Dive deep into system behavior, dissect performance bottlenecks, and deliver actionable insights that directly influence which features ship and how they evolve.
• Feature Integration – Partner closely with Core Platform teams to define rigorous testing methodologies that validate inference features for peak performance.

Skills & Qualifications

• Bachelor’s or Master’s degree in Computer Engineering, Systems Engineering, or a related field.
• Proficiency in Python and/or C++ programming.
• Proven experience in building and scaling automated infrastructure.
• Strong background in throughput and performance optimization techniques, especially in complex, large-scale systems.
• Excellent problem-solving skills and a strong analytical mindset.
• Demonstrated ability to dive deep into new domains.
• Ability to work in a fast-paced, ambiguous, and collaborative environment.

Preferred Skills & Qualifications

• Familiarity with problem-solving at the intersection of hardware and software.
• Hands-on experience with AI workloads and architectures is a plus.

Location

• On-site or hybrid at our Toronto office

#LI-WA1

At the HelloFresh Group, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Even after celebrating our 10th anniversary, we continue to see this mission spread around the world and beyond our wildest dreams. We are now a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group includes our core brand, HelloFresh, as well as other brands such as Green Chef, EveryPlate, Chefs Plate, Factor_, YouFoodz, The Pets Table, and GoodChop.

S'more about the team

The Loyalty & Virality tribe is at the heart of HelloFresh's customer retention and organic growth strategy. We build the products and systems that keep customers engaged, rewarded, and excited to share HelloFresh with others. Our teams own loyalty and rewards programs, referral systems, viral growth mechanics, and personalized re-engagement experiences — all operating at a global scale across multiple brands and markets. We combine deep product thinking with data-driven experimentation and increasingly leverage AI to deliver smarter, more personalized customer experiences. If you're passionate about building systems that turn happy customers into loyal advocates, this is the team for you.

You can get a taste of what we've been working on by checking out our tech blog.

Lettuce share what this role will be responsible for

• Design, develop, and maintain scalable and reliable back-end services, focusing on distributed architecture and microservices.
• Conduct code reviews, promoting best practices in software development, testing, and deployment.
• Analyze system performance, identify bottlenecks, and implement optimizations to ensure optimal efficiency and reliability of pricing services.
• Stay up-to-date with industry trends and emerging technologies, applying relevant advancements to improve the team’s technology stack and processes.
• Contribute to architectural discussions and decisions, providing technical guidance and insights to shape the overall direction of solution design.
  
  

Sound a-peeling? Here's what we're looking for

• Experience: Experience in software engineering, with a strong focus on back-end development and system architecture.
• Technical Skills: Proficiency in back-end technologies and programming languages (e.g., Go, Java) and a deep understanding of distributed systems and microservices architecture.
• Cloud Proficiency: Familiarity with cloud computing platforms (e.g., AWS, Azure, GCP) and container orchestration tools (e.g., Docker, Kubernetes) for deploying and managing services at scale.
• Agile Methodologies: Solid experience in Agile development practices, with an ability to adapt to changing priorities and deliver high-quality results on time.
• Mentorship Skills: Strong mentorship abilities, with a passion for guiding and developing engineers while fostering a collaborative team culture.
• Analytical Mindset: Excellent analytical and troubleshooting skills, with a proactive approach to identifying and resolving technical challenges.
• Communication Skills: Effective verbal and written communication skills, capable of articulating complex technical concepts to diverse audiences and collaborating effectively with cross-functional teams.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
  
  

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

S'more about the team

The Product Innovation team is looking for a  Senior Sensory & Ingredient Evaluation Specialist to serve as our lead technical evaluator and procurement liaison. Reporting to the Manager, Ingredient Strategy, you will be the engine behind our ingredient excellence. While the Manager sets the portfolio vision, you are the one "under the hood", standardizing how we test, validating new supplier submissions, and ensuring that our procurement tenders result in ingredients that are both cost-effective and culinary-approved.

• NOTE: This role requires in-office attendance 4 days a week. 

Lettuce share what this role will be responsible for

• Lead Sensory Evaluation: Own the execution of sensory testing for all new ingredient submissions. You will design and facilitate "Gold Standard" cuttings, ensuring every ingredient is tasted, tested, and scored against rigorous culinary benchmarks.
• Define "Best-in-Class" Testing: Develop and refine standardized testing protocols. Whether it’s testing the meltability of a new cheese or the shelf-life stability of a sauce, you ensure our methodologies are scientific, repeatable, and scalable.
• Procurement Technical Partner: Serve as the technical point of contact for the Procurement team during RFPs and tenders. You will analyze supplier samples, provide technical scorecards, and help Procurement understand the quality trade-offs in different sourcing options.
• Ingredient Development & Iteration: Work directly with vendors to "tweak" ingredients. If a spice blend isn't quite right or a protein is losing moisture, you’ll provide the technical feedback loop to suppliers to develop a better version for our boxes.
• Data Gatekeeper: Maintain the technical integrity of our ingredient database. You will ensure that sensory data, specification sheets, and testing results are meticulously documented to inform future SKU rationalization.
• Operational Validation: Ensure ingredients don’t just taste good in a lab, but perform in the real world. You’ll coordinate "home kitchen" stress tests to simulate how our customers will actually experience the product.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• 4-year degree in Food Science, Culinary Science, or a related technical field. A deep understanding of food chemistry and sensory methodology is essential.
• 3+ years of experience in Sensory Science, Food R&D, Quality Assurance, or Technical Sourcing within the food industry.
• The "Procurement Mindset": You understand the basics of supply chain and tenders; you know that a great ingredient also has to be a viable business solution.
• Technical Palate: You have formal training or significant experience in sensory evaluation (e.g., Triangle testing, Descriptive Analysis) and can articulate flavour profiles with precision.
• Project Management Skills: You can juggle multiple "cuttings" and supplier samples simultaneously without losing track of the data.
• Software Savvy: Proficiency in Excel is a must; experience with sensory software (like Compusense or RedJade) or PLM systems is a major plus.
• You are:
• A "Foodie": You are genuinely obsessed with the difference between two types of soy sauce or the viscosity of a balsamic glaze.
• Adaptable: Able to navigate complex timelines and a high-volume portfolio. 
• Collaborative: You enjoy being the "technical glue" that holds Culinary and Procurement together.
• Analytically Rigorous: You don't just say something "tastes good"—you back it up with data and standardized metrics.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

S'more about the team

The Loyalty & Virality tribe is at the heart of HelloFresh's customer retention and organic growth strategy. We build the products and systems that keep customers engaged, rewarded, and excited to share HelloFresh with others. Our teams own loyalty and rewards programs, referral systems, viral growth mechanics, and personalized re-engagement experiences — all operating at a global scale across multiple brands and markets. We combine deep product thinking with data-driven experimentation and increasingly leverage AI to deliver smarter, more personalized customer experiences. If you're passionate about building systems that turn happy customers into loyal advocates, this is the team for you.

You can get a taste of what we've been working on by checking out our tech blog.

Lettuce share what this role will be responsible for

• You will be a senior technical authority within the Loyalty & Virality tribe — setting architectural direction, driving technical excellence, and mentoring engineers across the team. This is a high-impact individual contributor role with significant influence over how we scale our referral and virality systems globally
• Define and drive the technical strategy for our referral and virality platform, ensuring systems are flexible, resilient, and scalable across all HelloFresh brands and markets
• Take end-to-end ownership of the architecture, design, development, deployment, and operations of the Share squad’s microservices
• Champion the adoption of AI in the squads and machine learning across the tribe, identifying opportunities for personalization, predictive engagement, and intelligent reward optimization.
• Be an active, solution-oriented member of an autonomous, cross-functional agile team, collaborating closely with Product Owners, Engineers, Designers, and BI teams in your direct team and across the organization
• Communicate effectively across the engineering organisation and facilitate technical alignment among stakeholders and colleagues with different interests.
• All other duties, as assigned
  
  
  

Sound a-peeling? Here's what we're looking for

• Strong experience with microservice architecture, event-driven systems (ie: Kafka, RabbitMQ), and distributed architectural patterns.
• Hands-on experience with Docker and container orchestration technologies such as Kubernetes, as well as CI/CD practices.
• Proficiency with relational and document databases, including PostgreSQL, MySQL, and/or MongoDB.
• AI proficiency and advocacy. Hands-on familiarity with AI technologies and a track record of championing their adoption, whether through AI-assisted development workflows, ML-driven product features, or leveraging LLMs to accelerate team productivity.
• Proficiency or hands-on production experience in Golang or Python
• Excellent communication skills. Interacting with frontend developers, designers, product managers, and global teams is part of the day-to-day. You can influence without authority and bring clarity to complex technical topics.
  
  
  

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
  
  

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

We are seeking a Senior Machine Learning Engineer to join the Growth Tech Alliance. In this role, you will architect and deploy the robust infrastructure behind our intelligent marketing systems. You will be responsible for maturing algorithmic prototypes into high-performance production systems, ensuring our AI-driven marketing optimization is served reliably and autonomously at a global scale.

S'more about the team

We are hiring a Senior Machine Learning Engineer to take our AI tooling to the next level by architecting and deploying the robust infrastructure behind our intelligent marketing optimization systems. You will provide critical engineering execution for our AI initiatives. You will develop scalable microservices for predictive scoring, orchestrate complex LLM-based agents for creative intelligence. As the ML engineering expert for the team, you will drive the maturation of algorithmic prototypes into high-performance production systems with maximum Speed & Agility, shaping the future of how HelloFresh automates marketing at an unprecedented scale.

Lettuce share what this role will be responsible for

As a core member of the engineering team, you will focus on productionizing ML infrastructure across several domains:

• Build robust integration layers for visual AI pipelines that process multi-modal embeddings that power various predictive models.
• Transition proof-of-concept models into resilient production microservices and architect LLM-based orchestration frameworks.
• Engineer high-throughput, low-latency data pipelines to process 1P data and pipeline signals into external platforms like Meta and Google.
• Collaborate with data scientists and other engineers in a cross-functional team to improve HelloFresh’s value forecasting efficiency.
• Establish CI/CD processes, feature stores, and drift detection to ensure continuous delivery and model reliability.
• All other duties, as assigned

Sound a-peeling? Here's what we're looking for

• Experience leading the end-to-end lifecycle of production ML systems, from architectural design to scalable deployment and monitoring.
• Expertise in leveraging hyperscaler ecosystems (AWS, GCP, Azure) to build cost-effective, resilient, and automated ML infrastructure.
• Deep technical proficiency with modern ML frameworks (PyTorch, TensorFlow, HuggingFace)
• Expert programming skills in Python and PySpark.
• A BS/MS in Computer Science or a related engineering field, coupled with a proven track record of bringing ML systems from prototype to high-traffic production.
• Proven experience engineering robust data architectures that reliably process and combine diverse data formats, ranging from structured offline conversion data to unstructured multimedia assets.
• A demonstrated bias for action and extreme ownership, eager to adopt Gen AI tools to creatively solve architectural challenges and enhance engineering velocity.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

#Engineering

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

S'more about the team

As a Staff Analytics Engineer, you will be the technical architect and strategic lead for data assets driving HelloFresh’s growth globally. Data-driven decision making is at the core of our company culture and your extensive experience and knowledge across technical and business related topics will enable us to make better and faster decisions. You will work with teams across the Growth Alliance - for example Conversions, Payments, Pricing/Benefits, Communications and Adtech - by proactively identifying opportunities and building data infrastructure for insights and AI usage. You will be an influential member of the Growth Analytics team, mentoring other team members and leading the adoption of new technologies and ways of working.

Lettuce share what this role will be responsible for

• Lead Data Quality & Strategic Optimization: Act as the final authority on SQL/Python reviews and own strategic systems. You will resolve systemic deficiencies, manage non-functional requirements like global scalability, and make high-level design trade-offs in ambiguous, high-risk situations.
• Architect Robust Data Models & AI Foundations: Drive the design of scalable models and create AI-ready data foundations. You will transform data through medallion architecture (Bronze to Gold) to ensure high-quality feature engineering and "truth sets" that intuitively reflect complex business logic.
• Drive Pipeline Stewardship & Best Practices: Take ultimate accountability for pipeline reliability and define the tooling roadmap. You will lead high-impact migrations, set monitoring strategies for latency and throughput, and evangelize the adoption of new technologies like DBT and observability tools.
• Enable Cross-Functional Strategy & Mentor the Team: Partner with leadership to translate business goals into technical roadmaps while you mentor and scale the team. You will develop self-service tools for analysts and initiate organizational changes to improve delivery speed and data accuracy.
  
  
  

Sound a-peeling? Here's what we're looking for

• Leadership in Analytics Engineering & Change Agency: 7+ years of experience with a proven track record of owning technical strategy across multiple business domains. You don’t just manage the status quo; you actively simplify codebases, resolve root-cause deficiencies, and lead teams through complex migrations.
• Mastery of the Modern Data Stack & AI Proficiency: Expert-level SQL and Python skills with deep experience refactoring complex pipelines (e.g., Snowflake, dbt). You possess a strong understanding of the data lifecycle for AI and are familiar with LLM-integrated data workflows.
• Strategic Problem Solving & Exceptional Communication: Ability to solve high-complexity technical problems and anticipate bottlenecks before they hit the business. You can effectively advise Senior Leadership, bridging the gap between deep technical architecture and business value.
• Operational Excellence Mindset & Pragmatism: A focus on "metrics that matter" (P0 pipelines, MTTR, documentation) combined with the business acumen to know when to drive standards and when to adapt for optimal outcomes.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
  
  

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

About HelloFresh:

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Even after celebrating our 10-year anniversary, we continue to see this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, YouFoodz, The Pets Table and GoodChop

About the Team

The Loyalty & Virality tribe is at the heart of HelloFresh's customer retention and organic growth strategy. We build the products and systems that keep customers engaged, rewarded, and excited to share HelloFresh with others. Our teams own loyalty and rewards programs, referral systems, viral growth mechanics, and personalized re-engagement experiences — all operating at a global scale across multiple brands and markets. We combine deep product thinking with data-driven experimentation and increasingly leverage AI to deliver smarter, more personalized customer experiences. If you're passionate about building systems that turn happy customers into loyal advocates, this is the team for you.

You can get a taste of what we've been working on by checking out our tech blog.

What you'll do

• Lead the Loyalty & Virality tribe (3 engineering managers and their teams) with the aim of deepening customer engagement, driving retention, and accelerating organic growth through referral and rewards programs.
• Inspire, challenge, and grow cross-functional engineering teams, ensuring every engineer has adequate growth opportunities.
• Champion the adoption of AI in the squads and machine learning across the tribe, identifying opportunities for personalization, predictive engagement, and intelligent reward optimization.
• Own the technical strategy for loyalty, rewards, and virality systems.
• Work with product and design partners to identify the business areas where their teams can add value, and drive the team to deliver success in these areas.
• Be an active part of the HelloFresh engineering leadership team, helping set strategy and ensuring alignment of our technology with overall business goals.
• Foster a healthy, collaborative engineering culture in our Toronto office. While we work closely across all locations, this role carries a responsibility for making our Toronto Tech Hub a place where engineers thrive, grow, and enjoy coming to work.

What you'll bring

• AI proficiency and advocacy. Hands-on familiarity with AI technologies and a track record of championing their adoption, whether through AI-assisted development workflows, ML-driven product features, or leveraging LLMs to accelerate team productivity.
• Loyalty, rewards, or virality domain experience. Interest in, and ideally direct experience building, rewards programs, loyalty platforms, referral systems, or viral growth mechanics. You understand engagement loops, incentive design, and what makes customers stick around and spread the word.
• Strong technical background - with architectural skills to design flexible, resilient, and scalable distributed systems, demonstrated in past leadership roles with clear business impact.
• Proven leadership at scale. Solid experience managing engineering managers and multiple teams building customer-facing products in a fast-paced, dynamic environment.
• Delivery management. You have a bias for action and simplification. You have a robust understanding of lean methodologies to optimize for flow and the urgency to deliver. 
• Communication and influence. Ability to communicate effectively across a growing engineering organization and facilitate agreement among stakeholders with different interests.

What you'll get

• Box Discount- Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness-Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO-Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits- A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives- With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.

Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

The Growth Tech Alliance's goal is to enable HelloFresh to drive smarter marketing through AI-powered automation, intelligent systems, and advanced optimization. We've pioneered cutting-edge approaches to programmatic campaign optimization using state-of-the-art AI/ML technologies and are now scaling these capabilities across our global marketing operations. Our team’s key responsibilities include designing, building, maintaining autonomous decision-making systems, advanced ML models for marketing optimization, and real-time intelligence that drives measurable business impact. We work at the intersection of modern AI architectures, deep statistical modelling, and enterprise-scale ML operations.

S'more about the team

As a Senior Data Scientist in AdTech, you will design, build, and deploy production-grade machine learning models that drive significant marketing ROI. You will provide critical expertise in advancing our intelligent marketing optimization systems, focusing on the entire ML lifecycle from data preprocessing and feature engineering to large-scale deployment and performance monitoring. By translating complex marketing challenges into robust production systems, you will ensure our AI-driven capabilities deliver measurable business impact and enhanced efficiency at a  global scale

Lettuce share what this role will be responsible for

• Develop, build, and iterate on advanced machine learning models across core adtech domains to optimize marketing performance and contribute to the orchestration of highly efficient marketing workflows.
• Design and implement ML models for Media Optimization, and contribute to their operationalization into high-impact production systems.
• Contribute to Creative Automation efforts by building and enhancing predictive AI models to guide our global production studios.
• Design and build ML models for Value Optimization to intelligently isolate high-value customers.
• Adhere to and contribute to the team's ML operations (MLOps) practices, focusing on experiment tracking, system observability, and model reliability in production.
• Rapidly prototype innovative machine learning solutions, including Gen AI-forward approaches, and integrate them into our existing, orchestrated multi-agent systems to enable complex autonomous workflows.
• Collaborate closely with Product, Engineering, and Marketing to identify high-impact programmatic automation opportunities and execute robust A/B testing and experimentation designs for models in high-noise environments.
• All other duties, as assigned

Sound a-peeling? Here's what we're looking for

• MSc or equivalent experience in a quantitative discipline with proven experience building and deploying AI/ML systems from prototype to production at scale
• Expert proficiency in Python, PySpark, and SQL, hands-on experience with cloud environments (GCP, AWS, or Azure), and practical experience with modern machine learning frameworks such as HuggingFace, TensorFlow or similar.
• Expertise in applied machine learning relevant to AdTech, including predictive modeling, optimization algorithms, and modern LLM capabilities preferred.
• Proven experience tackling complex marketing data problems, such as algorithmic budget pacing, LTV prediction pipelines, or AI-driven media optimization systems.
• Strong foundation in statistical analysis and experimentation, with practical experience designing A/B tests to validate the incremental business impact of algorithmic systems
• Demonstrated ability to effectively communicate intricate analytical findings to diverse audiences, bridging the gap between deep technical implementation and core business KPIs
• Track record of building production ML systems with robust practices, demonstrating a bias for action and extreme ownership, treating the business outcomes of your algorithms with a true Founder Mentality
• Experience with programmatic advertising ecosystems, marketing analytics, and the operational aspects of running performance-critical ML models in high-traffic environments

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

S'more about the team

This is a 16-month contract role covering maternity leave. Reporting to the North American General Counsel, this role will provide support to the entire Canadian business with some cross-border North American work. This role provides the opportunity to be a generalist with a proactive, entrepreneurial and business-focused approach. You will solve complex legal issues facing the business, both locally and internationally, and mitigate legal risk. This role is designed for a lawyer who thrives in a fast-paced, high-volume environment.

The ideal candidate will be a transactional specialist with a background in both law firms and in-house environments. You will be responsible for a heavy contract workload, cross-functional North American collaboration, and proactive risk management. We need a strategic thinker who isn't afraid to roll up their sleeves to manage the day-to-day drafting and negotiations that keep the business moving. 

This is a high-volume, contract-heavy position requiring a lawyer with deep transactional experience who thrives in a quick-turnaround environment. You must be prepared to "roll up your sleeves" to manage the daily tasks of drafting and negotiation while maintaining the strategic vision to issue-spot and escalate risks appropriately.

Lettuce share what this role will be responsible for

• High-Volume Contract Lifecycle Management: Lead the drafting, review, and negotiation for all business pillars. 
• Brand & Marketing Support: Act as the legal lead for brand partnership agreements, influencer agreements, marketing sampling programs, and so on.
• Operational Legal Support: Provide legal contractual guidance to the overall operations team (including indirect and direct procurement and fleet and logistics teams on MSAs, SLAs, agency contracts, SaaS contracting, manage the legalities of warranties, returns, terminations, and renewals, oversee some employment matters, and update and maintain templates.
• Strategic Advisory & Research: Conduct legal research as needed on the Competition Act, copyright infringement, Consumer Protection Act, privacy legislation, sustainability requirements, and emerging new laws and regulations. 
• Issue Spotting & Escalation: Proactively identify potential liabilities. Manage the balance between independent problem-solving and appropriate escalation to the US General Counsel, global or local teams.
• Advocacy & Dispute Resolution: Draft formal legal correspondence, including letters for non-payment, demand/compensation letters, liability position statements, and cease and desist letters.
• Regulatory & Government Relations: Liaise with government bodies regarding corporate matters and business licensing, communicate directly with regulators to ensure compliance.
• Cross-Border Collaboration: Work cross-functionally with the U.S. legal team to align on North American agreements and ensure consistency across the region.
• External Counsel Management: Engage and oversee external legal counsel for specialized litigation or complex corporate matters, ensuring high-quality, cost-effective delivery.
• Compliance Leadership: Represent the business as the Data Privacy Officer (DPO) and the Local Compliance Officer for Canada.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• Professional Experience: You are an experienced lawyer (minimum 5+ years Ontario bar) with mandatory in house legal counsel experience, preferably at a Consumer Packaged Goods company, and also relevant law firm experience .
• Contract Specialist: You have a proven track record drafting and negotiating a wide variety of subject matters (including: marketing, procurement, operations) roles. You are comfortable managing a high volume of contracts with accuracy and speed.
• Proven "Roll up the Sleeves" Mentality: You thrive in a fast-paced environment and are willing to handle anything that comes your way - the administrative work and heavy drafting
• Experienced Issue-Spotter: You have a keen eye for detail and the professional judgment and experience to know when to solve an issue and when to escalate to senior leadership.
• Broad Legal Knowledge: Vast experience across contract negotiation, commercial law, marketing, procurement, data privacy.
• Collaboration: Ability to work cross-functionally across different time zones and business units
• Credentials: You hold a JD/LLB from an Ontario law school, are a minimum 5+ years post call to the Ontario Bar, and are a member in good standing with the Law Society of Ontario.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

Toronto, ON Pay Range

$145,000 - $155,000 CAD

S'more about the team

Our New Ventures team is focused on growing our global footprint by launching our core products in new markets and expanding across multiple brands and verticals. We’re a globally distributed team operating across 7+ brands in 15+ countries, building desirable products and seamless, engaging experiences that customers haven’t seen before. With many exciting projects underway, we’re driven to generate the next billion-dollar business—so if you’re passionate about tackling bold challenges, join us!

We are a close-knit group of engineers of different stripes - developers, designers, and product owners - who are working together to solve interesting e-commerce and supply chain problems around how people eat. Sometimes, this involves implementing features to improve the user
journey and making it easier for our customers to buy amazing food. Other times, this means creating stable software solutions that keep our distribution centers running.

We are looking for an engineer to help implement solutions & write beautiful code, working with various team members as we build out our consumer facing applications & the infrastructure that supports them. As a member of our Toronto team, you’ll work with highly-skilled engineers, who in collaboration with our other global teams, have turned HelloFresh into the #1 meal delivery service in the world!

Lettuce share what this role will be responsible for

• Design, develop, and maintain scalable and reliable back-end services, focusing on distributed architecture and microservices.
• Lead the migration of critical services from a monolithic architecture to a microservices framework, ensuring seamless integration and high availability.
• Conduct code reviews and provide mentorship to junior engineers, promoting best practices in software development, testing, and deployment.
• Analyze system performance, identify bottlenecks, and implement optimizations to ensure optimal efficiency and reliability of services.
• Stay up-to-date with industry trends and emerging technologies, applying relevant advancements to improve the team’s technology stack and processes.
• Contribute to architectural discussions and decisions, providing technical guidance and insights to shape the overall direction of solution design.
  
  

Sound a-peeling? Here's what we're looking for

• Experience: Experience in software engineering, with a strong focus on back-end development and system architecture.
• Technical Skills: Proficiency in back-end technologies and programming languages (e.g., Go, Java) and a deep understanding of distributed systems and microservices architecture.
• Migration Expertise: Hands-on experience in migrating applications from monolithic architectures to microservices, demonstrating problem-solving capabilities and technical leadership.
• Cloud Proficiency: Familiarity with cloud computing platforms (e.g., AWS, Azure, GCP) and container orchestration tools (e.g., Docker, Kubernetes) for deploying and managing services at scale.
• Agile Methodologies: Solid experience in Agile development practices, with an ability to adapt to changing priorities and deliver high-quality results on time.
• Mentorship Skills: Strong mentorship abilities, with a passion for guiding and developing junior/senior engineers while fostering a collaborative team culture.
• Analytical Mindset: Excellent analytical and troubleshooting skills, with a proactive approach to identifying and resolving technical challenges.
• Communication Skills: Effective verbal and written communication skills, capable of articulating complex technical concepts to diverse audiences and collaborating effectively with cross-functional teams.
• Solid hands-on experience working with AI coding agents (e.g., Claude Code, Cursor, Copilot) beyond casual experimentation. You use AI agents as thought partners to onboard on unfamiliar codebases and navigate new areas of the code with confidence. You have a practical sense of how the context you provide to AI tools - specifications, constraints, examples - shapes output quality, and a developing awareness of how agentic outputs can fail, with growing habits around verifying, testing, and setting boundaries on AI-generated work.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

About the role

We are looking for a business-oriented leader to architect and own the financial operating model for our entire cloud infrastructure. This isn't a reporting role; you are the single-threaded owner responsible for optimizing one of the company's largest technology investments. Your mission is to transform our cloud spend from a complex cost center into a predictable, efficient engine for innovation. You will report to senior leadership and be empowered to support the negotiation of multi-million dollar contracts, drive cultural change across engineering, and provide the financial clarity required for strategic business decisions.

What You'll Do

• Cultural Change: Act as the evangelist for Cloud FinOps. Champion a culture of cost ownership across our engineering organization by empowering teams with the dashboards, insights, and training needed to make cost an integral part of their design and operating principles.
• Governance & Visibility: Architect a system of governance and accountability. Design and implement a universal resource tagging strategy, moving beyond simple reporting to create robust showback/chargeback models that give engineering teams true ownership of their spend.
• Optimization & Efficiency: Drive a company-wide optimization program. Go beyond "low-hanging fruit" to create a continuous optimization program, partnering with engineering to refactor applications for cost, adopt new pricing models, and eliminate systemic waste.
• Commercial Strategy & Negotiation: Develop and execute the strategy to lead negotiations with our cloud vendors, right-sizing our commitments to align with our business strategy and eliminating financial risk.
• Forecasting & Budgeting: Build and operate our data-driven forecasting model. Partner directly with the Tech and Finance organizations to eliminate spending volatility and provide the business with a reliable cloud budget and accurate forecast.

What You'll Bring

You are a seasoned leader who operates at the intersection of technology and finance. You are just as comfortable debating architectural trade-offs with a principal engineer as you are presenting a business case to a CFO. You are a strong team player who loves to share knowledge, enable others, and provide and receive feedback.

• Proven Experience: A track record of 7+ years in dedicated Cloud FinOps or Cloud Financial Management roles, with clear success in managing significant AWS spend.
• Mastery of Cloud Economics: Deep expertise in AWS cost structures, including the nuances of Savings Plans, Reserved Instances, Spot, and the Cost and Usage Report (CUR).
• Data-Driven Strategist: Exceptional analytical and financial modeling skills. You don't just create dashboards; you build data-driven business cases to influence executive-level decisions.
• Technical Credibility & Influence: You have hands-on experience and a proven ability to partner with engineering teams to optimize application architecture for cost. You can engage and communicate complex ideas effectively to both technical and non-technical stakeholders.
• Proven Negotiator: Demonstrable, material experience leading or participating in large-scale commercial negotiations with a major cloud vendor.
• Builder's Mentality: You have a proven track record of designing and building a Cloud FinOps practice from an early stage, creating process and strategy where none existed before. Proficiency with scripting (e.g., Python/Bash) and experience with third-party tools (e.g., Vantage, CloudHealth) are strong pluses.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#LI-HYBRID

We’re seeking an experienced Senior Security Engineer with a strong passion for Identity and Access Management(IAM) and proven expertise in cloud-native environments, particularly AWS. In this role, you’ll help shape and implement modern identity strategies to secure access across all of Marqeta’s systems and services—100% cloud-based, with no data center footprint.

Join us in building a secure, scalable, and frictionless IAM program where you’ll play a crucial part in:

• Building and evolving our Identity Governance and Administration (IGA) capabilities.
• Implementing & Operating Privileged Access Management (PAM) in a cloud-first (AWS-focused) environment.
• Designing and architecting a Certificate Lifecycle Management solution that supports cloud-native workloads.
• Driving integration of IAM across AWS services, SaaS platforms, and developer/DevOps pipelines.
• Designing identity and access controls to protect AI/ML systems—ensuring secure access to training data, models, and inference APIs.

The Impact You’ll Have

• Develop and lead implementation of robust IAM strategies aligned with cloud-native architecture and security principles.
• Expand and operationalize the IAM program across IGA, PAM, SSO, MFA, access management, secrets management, and certificate lifecycle.
• Automate identity provisioning, de-provisioning, and access reviews using AI tools and infrastructure-as-code.
• Design IAM integrations for AWS-native services (Lambda, EC2, S3, IAM, etc.), SaaS platforms, and third-party identity tools (e.g., Okta, CyberArk).
• Promote and enforce least privilege and zero-trust principles through scalable access controls and policy automation.
• Mentor junior engineers and serve as a technical lead for IAM-related projects.
• Collaborate with Security, DevOps, and Infrastructure teams to embed IAM controls across the engineering lifecycle.
• Stay ahead of emerging trends and continuously refine IAM strategy based on evolving cloud threats and compliance requirements.

Who You Are

• A minimum of 8 years related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent combination of related education and work experience.
• Strong experience with IAM tools (e.g., Okta, CyberArk, Ping, SailPoint).
• Deep knowledge of IAM in cloud-native environments, especially AWS IAM, roles, policies, permissions boundaries, and federation.
• Proficiency in infrastructure-as-code (e.g., Terraform, CloudFormation).
• Familiarity with authentication and authorization protocols (SAML, OAuth2, OpenID Connect, Kerberos).
• Strong grasp of directory services like Active Directory, LDAP, and cloud-based alternatives.
• Hands-on skills in scripting (e.g., Python, PowerShell) to automate IAM operations.
• Solid understanding of compliance standards: NIST, SOC 2, PCI DSS, etc.
• Proven experience integrating IAM into CI/CD pipelines, secrets management, and DevOps workflows.
• Excellent communication skills and ability to influence and lead cross-functional teams.

Nice to have

• Relevant certifications such as CISSP, CISM, or IAM-specific credentials (e.g., CIAM/CAMS, CyberArk Certified, Okta Certified Consultant).
• Experience with AWS technologies such as Lambda, S3, DynamoDB, RDS, Aurora, SNS, SQS, CloudTrail, CloudWatch, Code Pipeline, AWS Developer Tools, and IAM roles and permissions
• Experience with DevOps tools and practices, including secrets management and CICD pipelines

Manager

• Sandeep Chotwani

Recruiter for this role

• Kayla Osuna

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 136,800 - 171,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

We’re seeking an experienced Senior Security Engineer with a strong passion for Identity and Access Management(IAM) and proven expertise in cloud-native environments, particularly AWS. In this role, you’ll help shape and implement modern identity strategies to secure access across all of Marqeta’s systems and services—100% cloud-based, with no data center footprint.

Join us in building a secure, scalable, and frictionless IAM program where you’ll play a crucial part in:

• Building and evolving our Identity Governance and Administration (IGA) capabilities.
• Implementing & Operating Privileged Access Management (PAM) in a cloud-first (AWS-focused) environment.
• Designing and architecting a Certificate Lifecycle Management solution that supports cloud-native workloads.
• Driving integration of IAM across AWS services, SaaS platforms, and developer/DevOps pipelines.
• Designing identity and access controls to protect AI/ML systems—ensuring secure access to training data, models, and inference APIs.

The Impact You’ll Have

• Develop and lead implementation of robust IAM strategies aligned with cloud-native architecture and security principles.
• Expand and operationalize the IAM program across IGA, PAM, SSO, MFA, access management, secrets management, and certificate lifecycle.
• Automate identity provisioning, de-provisioning, and access reviews using AI tools and infrastructure-as-code.
• Design IAM integrations for AWS-native services (Lambda, EC2, S3, IAM, etc.), SaaS platforms, and third-party identity tools (e.g., Okta, CyberArk).
• Promote and enforce least privilege and zero-trust principles through scalable access controls and policy automation.
• Mentor junior engineers and serve as a technical lead for IAM-related projects.
• Collaborate with Security, DevOps, and Infrastructure teams to embed IAM controls across the engineering lifecycle.
• Stay ahead of emerging trends and continuously refine IAM strategy based on evolving cloud threats and compliance requirements.

Who You Are

• A minimum of 8 years related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent combination of related education and work experience.
• Strong experience with IAM tools (e.g., Okta, CyberArk, Ping, SailPoint).
• Deep knowledge of IAM in cloud-native environments, especially AWS IAM, roles, policies, permissions boundaries, and federation.
• Proficiency in infrastructure-as-code (e.g., Terraform, CloudFormation).
• Familiarity with authentication and authorization protocols (SAML, OAuth2, OpenID Connect, Kerberos).
• Strong grasp of directory services like Active Directory, LDAP, and cloud-based alternatives.
• Hands-on skills in scripting (e.g., Python, PowerShell) to automate IAM operations.
• Solid understanding of compliance standards: NIST, SOC 2, PCI DSS, etc.
• Proven experience integrating IAM into CI/CD pipelines, secrets management, and DevOps workflows.
• Excellent communication skills and ability to influence and lead cross-functional teams.

Nice to have

• Relevant certifications such as CISSP, CISM, or IAM-specific credentials (e.g., CIAM/CAMS, CyberArk Certified, Okta Certified Consultant).
• Experience with AWS technologies such as Lambda, S3, DynamoDB, RDS, Aurora, SNS, SQS, CloudTrail, CloudWatch, Code Pipeline, AWS Developer Tools, and IAM roles and permissions
• Experience with DevOps tools and practices, including secrets management and CICD pipelines

Manager

• Sandeep Chotwani

Recruiter for this role

• Kayla Osuna

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 136,800 - 171,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Account Based Marketing Manager who will own and execute highly personalized, segment-focused account-based marketing strategies targeting Geotab's most strategic enterprise accounts. Supporting 1–2 assigned segments, this individual contributor role is accountable for driving net-new pipeline and accelerating deal progression through a coordinated mix of digital marketing, executive gifting, VIP experiences, and industry roadshows. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Senior Account Based Marketing Manager your key area of responsibility will be to serve as the primary marketing partner to segment Business Development Executives (BDEs), aligning marketing investment directly to account-level priorities, buying stages, and revenue goals. Success is measured by pipeline revenue sourced and influenced, account engagement, and program ROI within the assigned segments

How you'll make an impact:

• Own the 1:1 and 1:few ABM strategy for strategic accounts across 1–2 assigned segments, aligned to sales priorities and pipeline targets 

• Partner with sales teams to identify, tier, and map named accounts, including org structure, key decision-makers, and buying signals

• Build tailored account plans that connect marketing investment to deal stages, intent signals, and pipeline forecasts

• Run a regular ABM sync with assigned BDEs to pressure-test account plans, review engagement signals, and adjust program priorities

• Translate company and segment narratives into account-specific messaging and ABM plays

• Design and execute multi-channel digital ABM campaigns, including LinkedIn paid social, programmatic display, content syndication, and email, targeting named accounts and personas

• Leverage ABM platforms (e.g., 6sense) to orchestrate personalized account experiences, serve intent-based advertising, and measure account-level engagement

• Build account-specific landing pages and personalized content assets that address industry-specific pain points

• Use intent data and behavioral signals to prioritize accounts, optimize campaign timing, and trigger coordinated outreach with sales

• Apply AI tools to automate account research, generate personalized content variants, and scale 1:1 personalization across target accounts

• Execute strategic gifting programs tied to deal stages and account milestones to reinforce relationships and accelerate pipeline

• Plan and deliver VIP executive experiences, including executive dinners and hosted industry engagements, directly tied to deal advancement and account plans

• Develop and manage targeted roadshow programs that bring Geotab's value proposition to regional stakeholder clusters within strategic accounts

• Coordinate pre- and post-program follow-up sequences with sales, ensuring every experiential touchpoint maps to a deal milestone rather than existing as a standalone activity

• Serve as the primary marketing liaison to assigned Business Development Executives (BDEs), embedding into planning cadences and account reviews

• Build and maintain account-level marketing playbooks that guide outreach sequencing, content delivery, and program coordination

• Align marketing investment to pipeline priorities, forecast commitments, and account penetration goals

• Build credibility with BDEs and sales leaders through data, account insights, and a clear POV on marketing's role in each deal

• Track pipeline sourced and influenced, account engagement, and program ROI for assigned segments on a regular reporting cadence

• Manage ABM budget across channels and programs for assigned segments

What you'll bring to the role:

Why job seekers choose Geotab:

Accelerate your career by joining Okta, the leading provider of identity for the enterprise, as a member of our growing Legal Operations team as Sr. Training & Knowledge Management Manager. In this position you will play a key role in supporting the Legal team at a high-growth, publicly-traded enterprise software company. You will be responsible for defining the vision and strategy for the Legal team’s training and knowledge management program, ensuring it is designed not just for human search, review, and understanding, but also for compatibility with modern AI systems. In this strategic role you will be tasked with establishing a unified knowledge management and training strategy that can be re-architected to fully leverage AI, empowering the team and our global business partners to move faster and enabling employees to easily get the information they need to be productive in an AI-driven environment.

This position will be based in Toronto, Canada. If you want to work at a company that values personal growth, professional development, volunteerism, and solves complex problems with a talented, dedicated, and supportive team of legal leaders, then apply to join our rapidly-growing team!

What we are looking for:

Okta is looking for a seasoned strategist who thinks in terms of scalability and systems and who can build a culture of learning. You should have a proven track record of managing complex, cross-functional projects and a deep understanding of how a successful training and knowledge management program, designed for how modern AI tools process and serve up information, can directly impact a company's bottom line.

Responsibilities:

• Strategize & Lead: Develop, champion, and execute a multi-year strategic roadmap for the Legal team’s Knowledge Management and Training program, ensuring alignment with broader organizational goals.
• Unify: Partner across the organization (Sales Enablement, Okta University, and Learning & Development) to establish a unified, best-in-class approach for company-wide legal training topics.
• Create & Deliver: Design, host, and produce engaging on-demand content and live training sessions for the Legal team and company-wide, including designing a scalable onboarding program for new Legal team hires.
• Legal Content Creation: Leverage broad legal knowledge and experience to actively create and build high-quality, relevant legal team content, ensuring it is both substantively sound and easy to consume.
• AI Content Optimization: Strategically build and optimize legal knowledge content for seamless ingestion by AI systems, ensuring the information is structured to effectively train, govern, and power internal AI models and bots for various use cases.
• Scale Knowledge: Establish standards for knowledge capture, lifecycle management, and governance, leverage self-service technologies (e.g. AI-driven search, workflow automation, etc.) to maintain the knowledge base, dramatically reduce redundant inquiries, and enable employees to self-serve relevant information.
• Mentor & Guide: Provide strategic oversight and professional guidance to the Training & Knowledge Management Specialist, driving departmental consistency and fostering career growth.
• Measure & Optimize: Define and report on sophisticated metrics (e.g. ROI, adoption rates, knowledge gaps, etc.) to the Director of Legal Operations to continually measure program effectiveness and inform future strategy.
• Drive Collaboration: Proactively manage relationships with internal stakeholders to ensure all legal learning and knowledge management needs are anticipated and addressed.

Preferred Experience:

• Bachelor's Degree in Learning and Development, Knowledge Management, or a related field.
• Minimum of 10 years of professional experience, with at least 7 years focused on Training and Knowledge Management.
• Experience supporting an in-house Legal department or paralegal experience required.
• Demonstrated working knowledge of core legal concepts and terminology to drive content creation and ensure content accuracy and relevance.
• Demonstrated expertise in building, designing, and deploying engaging content, including wikis, e-learning courses, training curricula, and professional presentations.
• Experience optimizing content for use by a variety of systems, including AI models and search engines.
• Exceptional communication, collaboration, and presentation skills; a proactive and influential leadership style is a must.
• Proven ability to work cross-functionally across a global enterprise.
• Advanced proficiency with modern knowledge management and training tools such as Confluence, Highspot, WalkMe, Articulate, Zoom, PowerPoint, Google Slides, and workflow automation platforms (e.g. TAP).
• Deep understanding and application of adult learning concepts, theories, and best practices.
• Demonstrated ability to influence senior stakeholders, drive consensus, and lead complex change management initiatives.
• Ability to set clear goals, define performance metrics, and consistently drive accountability for results.

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The PAM Team

Ever wonder how large organizations make sure the right people can access their most critical systems? That's the problem the Okta Privileged Access Management (PAM)  team solves.

Our solution controls who can reach sensitive servers, databases and cloud resources and grants access only when it's needed. It is the security layer between people (and non-human-identities) and the systems they need to do their jobs.

The Staff Backend Engineer Opportunity

We're looking for a Backend Software Engineer who wants to work on hard problems: distributed systems and building software where getting it right really matters. You'll ship code that protects real infrastructure for real organizations. You’ll build foundations that multiple feature teams depend on. When you make something faster, more reliable, or easier to use, it multiplies across the entire product.

This is a role for someone who likes thinking about how systems fit together. You'll need strong opinions about what makes a good abstraction, and the flexibility to evolve those abstractions as the product grows.

What you’ll be doing 

• Be deeply involved in evolving the core architecture of PAM.
• Work in our product development teams to build scalable, composable components of our platform.
• Be responsible for designing and implementing scalable architecture patterns.
• Design and build APIs with OpenAPI Specification that customers rely on for access to production infrastructure.
• Work on backend systems written in Go
• Participate in the rotational on-call activities with SRE and product development teams

What you’ll bring to the role