About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About you

The core mission of the product management team at AppDirect is to improve how cloud software and solutions are discovered, purchased and managed globally. We have a strong passion for creating best-in-class user experiences at every stage of the customer journey. We thrive on turning complex technical challenges into elegant customer-focused solutions that are scalable and easy to use. Catering to a diverse ecosystem of cloud commerce vendors, channels and users requires us to creatively think our way through challenges, with a dual focus on product quality and time-to-market. We learn, holding each other accountable, while also being committed to our shared success.

You are an experienced product manager to lead the evolution of our reseller and CPQ services, with a particular focus on creating one of the industry’s best advisor selling experiences. You will own strategy and execution for features that enable advisors to prospect, solution, price, upsell, and manage quotes quickly and intuitively.

The position offers a flexible hybrid schedule: you will work one day per week onsite and four days remote. Compensation includes 15 paid working days (PTO) plus local holidays, comprehensive medical coverage (OSDE Plan 310) for you and your dependents, reimbursement for eligible wellness activities, English lessons, global and local events participation, and much more.

What you’ll do and how you’ll have an impact

• Own and evolve the advisor selling journey: design and deliver a world-class self-serve quoting experience that enables advisors to create accurate quotes quickly, customize offers, and close deals with minimal friction.
• Nail and scale adoption: define, document and roll out playbooks, product patterns and operational processes so advisor selling workflows scale across geographies, partners, and channels.
• Leverage AI and automation: design and ship AI-enabled capabilities (recommendations, pre-fill, bundle suggestions, predictive pricing, automated validations, and intelligent workflows) to make quote creation and ongoing quote management more intuitive and operationally efficient.
• Partner broadly to drive adoption: work closely with business partners, channel sales, sales operations and advisor communities to deeply understand needs, pilot new capabilities, and drive adoption through enablement and change management.
• Build data-driven feedback loops: establish both quantitative (usage metrics, funnel conversion, business KPIs, A/B tests) and qualitative (advisor interviews, support tickets) feedback channels to prioritize improvements and iterate quickly on the quoting experience.
• Create a universal quoting experience: collaborate with AppDirect’s first party services and other internal stakeholders to deliver a compelling, cross-sell enabling quoting platform that surfaces relevant products across lines of business and unlocks new revenue opportunities.
• Define success and measure impact: own KPIs for advisor adoption, quote velocity, conversion, average deal size, time-to-quote, and operational cost reductions; convert insights into prioritized roadmaps and experiments.
• Communicate and evangelize: produce sales enablement materials, product documentation, and training content; represent the product internally and externally, and serve as the voice of the customer across the company.
• Execute with engineering and design: write clear business requirements, partner with UX and engineering to build scalable, secure, and reliable solutions, and ensure high-quality delivery.

What we’re looking for

• 3+ years of product management experience in reseller/partner management, CPQ, quoting platforms, or related SaaS commerce products.
• Demonstrated experience owning or shipping advisor/reseller selling experiences or CPQ workflows at scale and measurable success driving adoption.
• Strong track record of partnering with sales, sales ops, channel teams, and external advisors to pilot features and drive adoption.
• Experience designing and operating quantitative and qualitative feedback loops (instrumentation, analytics, experiments, advisor interviews, voice-of-customer programs).
• Deep understanding of multi-tenant SaaS at scale, with a focus on usability, performance, reliability and security.
• Excellent communication skills with comfort presenting to executives and cross-functional stakeholders; ability to translate customer needs into pragmatic product roadmaps.
• Strong analytical skills, comfortable defining KPIs, interpreting product metrics and using data to prioritize and validate hypotheses.
• Experience working with Agile teams and modern product development practices, including working with AI in your workflows.
• Bachelor’s degree in Business, Computer Science, or related field; MBA or advanced degree is a plus.
• Bonus: experience with integrations across CRM/ERP/first-party services, or prior exposure to sales enablement platforms and quoting integrations.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: 

https://www.appdirect.com/about/privacy-notice

#LI-DGM #LI-HYBRID

About the role

A Technical Solutions Engineer collaborates across teams and clients to architect and implement best in class ad-tech, data and automation solutions. This role is for engineers that are true entrepreneurs and take on the role of developer, consultant, and platform specialist. 

SOME OF YOUR DAILY TASKS WILL BE

• Design, perform and validate data collection implementations on sites / apps
• Design and develop data integration applications in Cloud environments
• Coordinate and plan client projects
• Develop internal / external use tools for data validation, exploration and monitoring
• Investigate new tools and practices around data analytics and automation

REQUIREMENTS

• Javascript
• Python
• Good communication skills to work with different teams and clients
• Advanced/Intermediate english

DESIRABLE EXPERIENCE (not exclusive):

• Google Analytics 4
• Google Tag Manager
• Google Cloud (or similar: AWS, Azure)
• SQL
• Rest APIs
• AI / ML / Data science
• Advanced student or graduate of a Computer Science, Engineering or related degree.

#LI-MR1 #LI-Hybrid ID:11428

About the Role

As a Senior Project Manager, you’ll lead the successful delivery of complex, cross-functional technology initiatives—owning end-to-end execution while partnering with program leadership to ensure projects meet quality standards, timelines, and client expectations. You’ll also play a key role in casting, aligning the right mix of skills and experience to each project and helping teams operate efficiently at scale. 

Responsibilities

• Lead projects end-to-end across initiation, planning, execution, monitoring, and closure
• Define project scope, success criteria, deliverables, dependencies, and resource requirements
• Build and maintain detailed project plans, schedules, and status reporting cadences
• Manage budgets, forecasting, cost controls, and financial monitoring to support profitability
• Support vendor payment coordination and assist in proposal creation as needed
• Identify, document, and mitigate project risks through a formal risk register
• Facilitate decision-making, change control processes, and stakeholder alignment across functions
• Coordinate cross-functional teams and manage resource allocation, including casting for optimal team composition
• Serve as a primary point of contact for clients and senior leadership, delivering clear communication and executive-level reporting
• Enforce project governance, documentation standards, and delivery quality practices
• Monitor KPIs and champion continuous improvement practices to strengthen collaboration and execution

About You

• Qualifications & Skills
• 6+ years of project management experience in tech or software environments, including 3+ years in a senior or lead capacity
• Strong command of Agile methodologies (Scrum, Kanban) and Waterfall, with the ability to design and apply hybrid delivery models
• Solid understanding of the SDLC, APIs, cloud platforms (AWS, Azure, or GCP), and CI/CD pipelines — enough to partner effectively with engineering teams
• Proficiency with Jira, Confluence, MS Project, Smartsheet, and Monday.com for project tracking, scheduling, and team collaboration
• Demonstrated experience with budget management, cost controls, forecasting, and financial monitoring
• Strong stakeholder management skills, including executive-facing communication and reporting
• Comfortable working in AI-augmented environments, with familiarity with AI-powered tools, automation workflows, or intelligent agents as part of day-to-day delivery
• Excellent written and verbal communication in both Spanish and English
• Nice to Have
• Certifications such as PMP, SAFe Agilist, Certified ScrumMaster (CSM), or PRINCE2
• Experience mentoring junior PMs and leading through influence in distributed/remote teams.

About the Talent Team

At CookUnity, Talent is at the core of how we scale with intention. As part of our Talent Acquisition team, you’ll join a tight-knit, high-impact group that values ownership, excellence, and strong partnerships.

We act as strategic advisors to the business, working to identify and attract exceptional talent that aligns with our values and drives our mission forward. We’re a people-first, product-led company that moves fast and stays focused on making an impact—together.

This is a remote-friendly hybrid role with a preference for candidates based in Buenos Aires, where we have a vibrant HQ and frequent in-person collaboration.

The Role:

We’re looking for a senior-level recruiter to join our team and lead searches across a variety of high-impact roles—including leadership and executive-level positions in the U.S. and Latin America. You’ll partner closely with hiring managers primarily across Engineering, to deliver top-tier, values-aligned talent. 

This is not a sourcing-only role. We’re looking for someone who can drive strategy, influence decisions, and deliver outstanding candidate and hiring manager experiences. You’ll be joining at a key moment in our growth and help shape what great hiring looks like at CookUnity.

What You'll Do

• Own the end-to-end recruiting process for high-impact technical roles across the U.S. and Latin America, including executive-level searches.

• Act as a trusted talent advisor to hiring managers and leaders—bringing structured processes, market insights, and strategic input.

• Build strong pipelines through proactive sourcing and outreach, using tools like LinkedIn Recruiter, Greenhouse, GEM, and innovative AI support.

• Champion candidate experience and ensure a best-in-class interview process, from intake to close.

• Lead interviewer calibration, debriefs, and structured decision-making to support inclusive and high-quality hires.

• Drive employer branding efforts—helping us stand out to top talent.

• Lead offer management and negotiation with empathy, transparency, and speed.

• Bring a data-driven mindset to track progress and optimize hiring performance.

About You

• 5+ years of in-house, full-cycle technical recruiting experience, ideally in product-led, high-growth environments.

• Experience managing U.S. and Latin America-based hiring processes, with exposure to executive and senior-level recruiting.

• Comfortable working directly with senior stakeholders—offering both strategic counsel and operational support.

• Skilled in sourcing, pipeline management, and ATS tools (we use Greenhouse).

• Strong written and verbal communication skills in English.

• Resourceful, organized, proactive, and a strong problem solver who thrives in fast-paced, dynamic environments.

Nice to Have

• Familiarity with talent marketing and employer branding tactics.

• Exposure to executive recruiting and working closely with recruiting agencies.

Why CookUnity?

We’re a profitable, mission-driven company with over 70% YoY growth, passionate about transforming mealtime with chef-crafted, personalized meals. We value excellence, ownership, and relationships—and we’re growing fast.

Learn more about how we work: 👉 CookUnity's Leadership Principles

If this resonates with you, we’d love to connect!

Benefits

💸 Get paid in USD, Crypto, Euro, ARS. Whatever your choice! We use Deel to make things easier for you!

🗺 Work remotely: design the life that you want

⛱ Enjoy 15 days of vacation each year from the start date

🎄 16 fully paid Argentinean holidays

🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🧘🏽‍♀️ Flexible benefits, your way: a prepaid card you can use on wellness, learning, food, and more.

🤖 AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster.

🧑‍🏫 Personalized English coach

Role Overview

The Security Technical Program Manager (TPM) will be responsible for the definition, execution, and oversight of critical security programs focused on client assurance, operational compliance, and platform security. This role requires a strong focus on program management and cross-functional coordination to embed security and legal standardization across client projects and manage ongoing compliance activities. The ideal candidate will drive the standardization of legal verbiage and security practices across the organization's client-facing work, ensuring predictable execution, reduced risk, and consistent security standards for client codebases. This role partners closely with Security, Engineering, Legal, Compliance, and Client teams.

Key Responsibilities

Portfolio & Program Management

• Own the portfolio view of Tech Platforms within the broader security strategy.
• Structure and manage strategic programs required to deliver roadmap objectives
• Define milestones, delivery plans, and success metrics for major initiatives.
• Track progress against portfolio commitments and escalate risks proactively.
• Manage cross-functional dependencies across Engineering, Product Management, Legal, and other stakeholders.
• Support quarterly and annual planning cycles, including investment
• Ensure predictable execution through structured governance and reporting cadence.

Cross-Functional Collaboration

• Collaborate with Engineering, Product Management, Legal, Risk, and Compliance stakeholders.
• Facilitate stakeholder alignment, trade-off decisions (e.g., security vs. speed), and expectation management.
• Influence without direct authority to drive secure design principles and manage cross-functional projects to ensure delivery.

Client Project Standardization:

• Lead the strategic initiative to standardize legal verbiage and security requirements across client projects.
• Client Code Security: Drive implementation of consistent security standardization to secure client codes and ensure ongoing maintenance and protection of the codebase.
• Own the coordination of security deployment approvals for client projects with clients, engineering and security teams

Operational Security & Compliance

• Coordinate PCI compliance efforts by creating required reports and managing activities for all PCI accounts.Manage the coordination of the yearly PCI/ISO Audit for all accounts within the Tech Platform.Conduct quarterly User Access Reviews (UAR) to certify user access for AWSGenerate and report artifacts for 1LOD, 2LOD, 3LOD for corrective action plan and risk reduction plans

Qualifications

• Bachelor’s degree in Computer Science, Cybersecurity, or related discipline.
• 5+ years of experience in technical program management, cybersecurity, or risk management
• Demonstrated experience in Product Security (AppSec), DevSecOps, or AI/ML Security domains.
• Demonstrated experience building and managing strategic roadmaps tied to measurable outcomes.
• Strong understanding of security compliance frameworks (e.g., PCI, ISO) and operational security domains (e.g., User Access Reviews, AWS security roles, Secure SDLC/SAST)
• Strong understanding of secure development practices, vulnerability management, and common software security frameworks.
• Proven ability to partner with engineering and legal teams to drive standardization and manage security due diligence.
• Excellent written and verbal communication skills, with demonstrated experience facilitating stakeholder alignment and influencing without direct authority
• Experience working in matrixed organizations and managing dependencies across multiple business units.

Role Overview

The Security Technical Program Manager (TPM) will be responsible for the definition, execution, and oversight of critical security programs focused on client assurance, operational compliance, and platform security. This role requires a strong focus on program management and cross-functional coordination to embed security and legal standardization across client projects and manage ongoing compliance activities. The ideal candidate will drive the standardization of legal verbiage and security practices across the organization's client-facing work, ensuring predictable execution, reduced risk, and consistent security standards for client codebases. This role partners closely with Security, Engineering, Legal, Compliance, and Client teams.

Key Responsibilities

Portfolio & Program Management

• Own the portfolio view of Tech Platforms within the broader security strategy.
• Structure and manage strategic programs required to deliver roadmap objectives
• Define milestones, delivery plans, and success metrics for major initiatives.
• Track progress against portfolio commitments and escalate risks proactively.
• Manage cross-functional dependencies across Engineering, Product Management, Legal, and other stakeholders.
• Support quarterly and annual planning cycles, including investment
• Ensure predictable execution through structured governance and reporting cadence.

Cross-Functional Collaboration

• Collaborate with Engineering, Product Management, Legal, Risk, and Compliance stakeholders.
• Facilitate stakeholder alignment, trade-off decisions (e.g., security vs. speed), and expectation management.
• Influence without direct authority to drive secure design principles and manage cross-functional projects to ensure delivery.

Client Project Standardization:

• Lead the strategic initiative to standardize legal verbiage and security requirements across client projects.
• Client Code Security: Drive implementation of consistent security standardization to secure client codes and ensure ongoing maintenance and protection of the codebase.
• Own the coordination of security deployment approvals for client projects with clients, engineering and security teams

Operational Security & Compliance

• Coordinate PCI compliance efforts by creating required reports and managing activities for all PCI accounts.Manage the coordination of the yearly PCI/ISO Audit for all accounts within the Tech Platform.Conduct quarterly User Access Reviews (UAR) to certify user access for AWSGenerate and report artifacts for 1LOD, 2LOD, 3LOD for corrective action plan and risk reduction plans

Qualifications

• Bachelor’s degree in Computer Science, Cybersecurity, or related discipline.
• 5+ years of experience in technical program management, cybersecurity, or risk management
• Demonstrated experience in Product Security (AppSec), DevSecOps, or AI/ML Security domains.
• Demonstrated experience building and managing strategic roadmaps tied to measurable outcomes.
• Strong understanding of security compliance frameworks (e.g., PCI, ISO) and operational security domains (e.g., User Access Reviews, AWS security roles, Secure SDLC/SAST)
• Strong understanding of secure development practices, vulnerability management, and common software security frameworks.
• Proven ability to partner with engineering and legal teams to drive standardization and manage security due diligence.
• Excellent written and verbal communication skills, with demonstrated experience facilitating stakeholder alignment and influencing without direct authority
• Experience working in matrixed organizations and managing dependencies across multiple business units.

Your role
Dialpad’s AI Engineering organization is responsible for building and maintaining customer-facing AI features at scale across all of our cloud-native products and services. Every day, millions of users worldwide leverage our technology to communicate effectively and efficiently.

Dialpad's Agentic Runtime team owns the infrastructure and execution engine that runs AI agents at scale across Dialpad's core product modalities — including voice, messaging, video, and digital engagement. From multi-step task orchestration and tool execution to real-time context management and agent memory, our team builds the foundational platform that powers Dialpad's next-generation intelligent, autonomous experiences. Our teams are highly collaborative and comprise cross-disciplinary professionals, including Product Managers, QA Specialists, and Engineers specializing in Distributed Systems, ML Infrastructure, and Platform Engineering.

This position reports to the Engineering Manager, who is based in Kitchener, CA, and has the opportunity to be based in our Buenos Aires, Argentina office.

What you’ll do

• Contribute to the design, development, and maintenance of agentic runtime systems, including agent orchestration, tool execution pipelines, and multi-step reasoning loops.
• Build and optimize core runtime components, including task planners, action dispatchers, memory managers, and context window management systems.
• Work on agent coordination techniques, including dynamic tool selection, parallel agent execution, state management, and result aggregation across multi-agent workflows.
• Maintain and enhance highly scalable agentic platforms with a focus on low-latency execution, cost efficiency, and deterministic behavior.
• Ensure high availability, reliability, and fault tolerance in agent runtime services, including graceful degradation when LLM or tool calls fail.
• Collaborate with cross-functional teams — including ML researchers, product, and platform engineers — to translate agentic product requirements into robust runtime infrastructure.
• Develop and optimize real-time distributed systems, microservices, and event-driven architectures powering agentic task execution.
• Design and implement sandboxed execution environments for safe agent use of tools, code execution, and external API calls.
• Implement and maintain monitoring, alerting, and performance metrics covering agent run success rates, token consumption, latency, and cost attribution.
• Evaluate and integrate emerging agentic frameworks, LLM APIs, and tooling ecosystems to continuously improve platform capabilities.
• Write clean, modular, and well-tested code while following best engineering practices in a rapidly evolving problem space.
• Participate in code reviews to ensure the quality, maintainability, and scalability of runtime components.
• Provide mentorship and technical guidance to junior engineers navigating the unique challenges of agentic systems.

Skills you’ll bring

• 3–6 years of experience in distributed systems, platform engineering, or ML infrastructure, with exposure to LLM-based or agentic systems strongly preferred.
• Strong understanding of agent architectures, including ReAct, plan-and-execute, and multi-agent coordination patterns.
• Deep knowledge of context management, prompt lifecycle, tool-call protocols (e.g., function calling, MCP), and agent memory strategies (short-term, episodic, and long-term).
• Experience integrating and managing external tool ecosystems, including web search, code interpreters, databases, and third-party APIs.
• Familiarity with retrieval-augmented generation (RAG) and how retrieval fits into broader agentic pipelines.
• Understanding of LLM output reliability challenges — hallucination, non-determinism, and retry/fallback strategies at runtime.
• Proficiency in Go and Python 3 (experience with Rust or TypeScript is a plus).
• Strong understanding of distributed systems, microservices, and event-driven architectures suited to long-running agent tasks.
• Passion for real-time performance optimization, including streaming responses, async execution, and parallel tool invocation.
• Experience with API design using OpenAPI, Swagger, or equivalent, with an eye toward agentic interaction patterns.
• Knowledge of gRPC or equivalent RPC protocols for inter-service communication within agent runtimes.
• Experience with Docker and Kubernetes, including managing long-running or stateful agent workloads in containerized environments.
• Familiarity with cloud platforms (GCP preferred, AWS/Azure optional), including managed services relevant to agentic workloads such as queuing, secrets management, and compute autoscaling.
• Hands-on experience with Infrastructure as Code tools like Terraform or Ansible.
• Knowledge of CI/CD frameworks and continuous delivery practices, with comfort shipping infrastructure in a fast-moving research-adjacent environment.

Your role
As a Solutions Architect on our Professional Services team, you'll be the technical backbone of successful Dialpad deployments for our customers. Your expertise will focus on these projects, where you'll deliver an exceptional technical experience for Dialpad customers and address any challenges that may surface during the project lifecycle.

You're a customer-centric, technically brilliant individual with a deep understanding of networking, telephony networks, and integrations using REST APIs. You thrive on the technical challenges that come with onboarding new clients and love being a valued team player. You'll step into a pivotal role where your problem-solving prowess and genuine passion for helping others will play a crucial part in setting our customers up for success from day one with Dialpad. You'll have a real voice on the team, supporting the entire deployment process for your customers and ensuring their long-term success. You'll act as a subject matter expert, providing expert consulting and guidance on technical solutions, ultimately delivering a world-class experience to our customers.

This role is vital for educating and onboarding customers on Dialpad products, all while expertly navigating the relationships with our customers. You'll collaborate closely with our Sales, Customer Success, and Support teams to directly contribute to our customers' success and retention.

This position reports directly to our Sr. Manager, Solutions Architect.

Candidates must be able to work US hours.

What you’ll do

• Assist Dialpad's customers with their complex integration, hardware, and technical needs.
• Conduct admin training sessions for customers, assist with configuring integrations, support device provisioning, and troubleshoot complex technical issues.
• Design and configure contact center call flows, ensuring seamless integrations with business systems and accurate reporting data.
• Collaborate with customers to understand their operational needs and tailor Dialpad solutions to optimize call handling, automation, and analytics.
• Provision and configure desk phones, providing best practices and recommendations for an efficient setup.
• Lead deployment efforts, overseeing call flow design, integrations, and system configurations to align precisely with business objectives.
• Proactively troubleshoot issues and help identify and report bugs during deployments, ensuring a smooth transition and minimizing disruptions for end users.
• Analyze and refine workflows, proactively identifying areas for improvement to enhance efficiency and performance.
• Conduct video conferencing sessions to provide expert insights, guide clients through implementation, and ensure the adoption of best practices.
• Cultivate and maintain strong relationships with the customer and all key stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
• Create and maintain thorough project documentation, accurately recording all project details, technical decisions, and progress.
• Partner seamlessly with Dialpad Project Managers to form a dedicated deployment team focused on excellent customer success and project delivery.
• Efficiently utilize various cloud platforms and tools (e.g., Salesforce, PSA tools) to manage, track, and monitor your projects and customer health.
• Ensure that all projects are delivered on time and within scope, meeting established success criteria.
• Monitor and regularly report on the status of your projects to your manager and the leadership team, escalating technical issues as needed.

Skills you’ll bring

• Excellent grasp of various modern cloud communications platforms such as Google G-Suite and Office 365.
• Experience with Business VoIP Telephony Services (On-Premise or SaaS).
• Understanding and experience with: 
•  VoIP CODECs and technologies (G.711, G.729, G.722, OPUS, H.264, VP8, VP9, WebRTC, H.323, SIP, Network Analyzers).
• Network Infrastructure (Firewalls, Routers, Switches & Wireless); WAN Technologies (MPLS, VPLS & SD-WAN).
• Data Center Technologies (Public & Private Clouds).
• Software components involved in enterprise service delivery (web servers, application servers, databases, web services, mainframes, network-attached storage, and other related technologies).
• Proven track record in implementing CCaaS (Contact Center as a Service) and UCaaS (Unified Communications as a Service) solutions.
• Engineering Services: Expertise in specialized technical and functional areas, including software engineering, programming languages, system integrations, and database management (nice-to-have).

Let’s start with the role

In one sentence, this role is responsible for all campaigns and initiatives aimed at new user acquisition, as well as for the strategic management of the budget. The position requires a candidate to thoroughly oversee all work executed by the Performance Marketing team based in Greece. The ideal candidate should possess an end-to-end understanding of the user journey, from the initial digital campaign touchpoint through to successful conversion on Betano.bet.ar.

As a Digital Marketing Manager, you will:

• Be fluent in 'performance language' and demonstrate a deep understanding of the mechanics of each platform (Instagram, Facebook, TikTok, X, etc.). 
• Analyze and optimize fluctuations within the acquisition funnel. 
• Be responsible for the maintenance and expansion of Google PPC, Display, Social Media, Programmatic and SEM campaigns across major search engines and countries of operation. This includes account audits, keyword/ad optimization and mining, ad copy creation, device optimization and audience bidding.
• Implement and track conversion events accurately via pixels and Conversion APIs.
• Monitoring and implementation of creative best practices across all performance marketing channels.
• Collaborate with the local team to plan new user offers and coordinate with the Greek creative teams on asset development and data sharing to drive campaign success.

What you’ll bring:

• Minimum of 5 years of relevant professional experience. 
• A degree in Business Administration, Economics, Engineering Marketing or a related field.
• Advanced experience with Google Analytics 4 (GA4) and Google Tag Manager (GTM).
• Proficiency in data visualization tools such as Looker Studio, Tableau, or Power BI.
• Fluency in English is a must; while native proficiency is not required, the ability to communicate effectively and confidently with the team in Greece is essential. 
• Industry experience is not mandatory; however, it is critical that the candidate brings several years of experience in performance marketing, digital campaigns, user acquisition, and attribution models within B2C environments.
• Effective and creative problem-solving and decision-making skills.

Kaizen Gaming Perks

• 🕑 Hybrid way of working;
• 🏃 A buddy will support you with your onboarding;
• 💸 Competitive pay & bonus scheme;
• ⭐Developmental 360° feedback framework;
• 💰 Monthly meal allowance;
• 👩‍⚕️ Private health insurance for you and your family;
• 📚 Unlimited access to Udemy & continuous training;
• 👨‍👩‍👧‍👦 Family Support.
• #LI-Hybrid

We are seeking a Accounting Operations Analyst to join our growing SoFi Controllership team. This is an exciting opportunity for professionals looking for a team-oriented environment where you feel you are making a difference and seek to develop your accounting and tax skills within our organization.

This role is vitally important support for our global tax function, including improvements to our processes. You also will have opportunities to support payroll and compensation. By joining SoFi, you’ll become part of a forward-thinking technology company that is transforming financial services with innovative loan products and investment tools. 

The role

We are looking for a proactive individual with a strong desire to develop their career in international tax and finance. In this role, you will not be alone: you will work directly with the Senior Tax Accountant and the Senior Manager along with others in the global tax function, who will provide support, guidance, and mentorship in all your tasks. This is an ideal opportunity for someone looking to deepen their accounting and tax knowledge within a dynamic environment.

What you’ll do:

• Closing and Reporting: Assist in quarterly and year-end tax closing tasks, including the analysis of the Annual Effective Tax Rate (AETR) and Pre-Tax Book Income (PTBI).
• Corporate Income Tax Provisions: Collaborate in the determination of annual income tax provisions.
• Transfer Pricing: Participate in transfer pricing reviews and the filing of tax returns and informative returns across all countries.
• International Management: Communicate intercompany operations to each country on a quarterly basis and manage the delivery of required documentation.
• Compliance and Payments: Work alongside the Treasury department to ensure timely tax payments and assist in developing tax estimates. Monthly and quarterly tax payments.
• Withholdings: Analyze withholdings on intercompany payments in conjunction with the Treasury and Accounts Receivable departments.
• Audit: Provide support in direct and indirect tax audits for all jurisdictions where the company operates.
• Daily Operations: Perform detailed account reconciliations (daily, weekly, and monthly) and record journal entries.
• Recording: Participate in the review of tax accounts and the preparation of entries to record both provisions, indirect and direct tax returns.
• Continuous Improvement: Proactively identify opportunities to optimize and automate reconciliation processes using available technological tools.
• General Support: Prepare ad-hoc reports and financial analyses upon request to support management decision-making.

What you’ll need:

• Bachelor’s degree in Accounting, Finance or Business or equivalent
• Tax & Accounting: Working knowledge or foundational understanding of accounting principles and tax compliance
• Advanced English level (written and spoken)
• Excellent computer skills, including Excel, Word, and general ledger and reconciliation systems
• Strong organizational, analytical, mathematical, and project management
• A forward-thinking and hands-on approach
• A desire to learn
• Proactive and self-driven with the ability to think creatively within a flexible environment
• Knowledge of balance sheets, income statements, and mathematical concepts such as fractions, percentages, and ratios

Nice to have:

• Experience with Workday Financials tool, Google Workspace, Alteryx, and Jira
• Previous exposure to tax provisions, intercompany transactions, or audit support is a plus, but not required as you will be mentored by Senior leadership.
• Prior work experience performing reconciliations and using a reconciliation system

About the role

We're looking for a hands-on engineering leader to manage and grow a high-performing team within our Cyberbank Core team. Cyberbank Core is a next generation lean banking core that is part of the Galileo suite of banking APIs and was built from the ground up at Galileo/SoFi. This technology powers SoFi Bank and we are hard at work expanding its footprint and capabilities to better support a post-fiat world.

You’ll drive delivery, partner with the Product team to define and build features, own operational excellence for your services, and own definition and execution of the team’s technical roadmap.  You’ll play a key role in scaling resilient systems and supporting strategic product development at Galileo and SoFi.

What you’ll do: 

• Build and manage a high-performing software engineering team
• Lead the development & delivery of our software products, building quality in
• Partner with Product Manager on both long term product vision and short term roadmaps
• Dive deep on all aspects of overall design of the system
• Encourage team processes that optimize for product flow
• Grow your people

What you’ll need:

• Bachelor’s Degree in Computer Science or related field
• 7+ years programming experience, ideally on a modern stack
• 5+ years of software engineering management experience (can overlap a bit with programming experience)
• Hands-on experience with Continuous Delivery principles and techniques, including unit testing, build & deploy pipelines, and testing in production.
• Ability to coordinate and deliver work with dependencies across multiple teams
• Demonstrated expertise in building and operating resilient software components within a large scale distributed system
• Experience building/operating services on AWS/cloud environment 
• Experience building bank core or ledger technology is a plus, but is not required

• Define the product vision and long-term strategy for payment solutions in the South Cone region, aligned with merchant needs and EBANX’s strategic goals;
• Act as the voice of the product across the organization, connecting local market dynamics with global product direction;
• Lead product discoveries to deeply understand customer pain points, competitive landscape, and opportunities for innovation;
• Partner with commercial, operations, finance, marketing, legal, and engineering to develop and deliver scalable, compliant and high-impact solutions;
• Manage the full product lifecycle, from ideation and discovery to go-to-market, enablement, and post-launch iteration;
• Develop the go-to-market strategy for new features or payment methods, including training, positioning, and performance tracking;
• Monitor product performance (TPV, revenue, costs, margins) and identify levers for growth, optimization, and differentiation;
• Build business cases to prioritize initiatives and support strategic decision-making;

• Proven experience in product management or product strategy, ideally in payments, fintech, or high-growth tech companies;
• Solid understanding of the payment ecosystem (issuers, acquirers, APMs, schemes, PSPs, settlement, FX, regulations);
• Strong business acumen — ability to connect product decisions to revenue, cost efficiency, and market impact;
• Fluent in English and Spanish; Portuguese is a plus;
• Experience working cross-functionally in a global and multicultural environment;
• Hands-on experience with product discovery, market research, stakeholder alignment, and backlog management;
• Excellent communication and collaboration skills to drive consensus and influence across teams;

• Experience leading local payment strategy in Latin American markets, especially in the South Cone region;
• Deep knowledge of payments ecosystem in LATAM;
• Ability to translate complexity into clarity — whether in a sales pitch, a product doc, or a roadmap update;
• Track record of successfully launching and scaling payment solutions;
• Passion for digital commerce, innovation, and building products that solve real merchant problems;

EBANX offers:

• Performance Bonus: Annual bonus program based on company results.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
  Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

#LI-TC1

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

Who We Are

Stensul is the Governed Creation™ Platform for enterprise marketing teams that need to create campaigns quickly, safely, and at scale. We bring creation, collaboration, and control together in one connected platform — combining AI-enabled creation, no-code production, embedded governance, and seamless integrations across the marketing tech stack. The result: faster output, lower costs, reduced risk, and work that stays consistently on brand.

At Stensul, we’re just as intentional about how we work as about what we build. We’re a people-first team that values inclusive collaboration, ownership, and continuous learning. If you thrive in a fast-paced environment and want to help define the future of marketing creation, we’d love to meet you.

Responsibilities

• Facilitate, lead, document and communicate architectural and technical discussions and decisions in the team, assessing risks and tradeoffs, and making sure all voices are heard, while favoring consent over consensus.
• Ensure technical principles, technical direction, policies (secure SDLC, data privacy, secrets management), processes (e.g. RCAs, Post-mortems, SOC2) and best practices are positively adopted and continuously improved by the whole team. Be hands-on and lead by example.
• Develop and promote a high-quality, technical sustainability-focused and continuous learning culture, along with cross-learning spaces and meetups.
• Develop a strong sense of ownership from idea to production, maturing and maintenance in the team.
• Have accountability for continuous system availability, avoiding critical situations, and working side by side with the team when they occur.
• Stay up to date with new technologies and tools, fostering experimentation and innovation with responsibility within the team.
• Contribute to a healthy environment and constantly improve team's engagement, contributing to team's growth by providing technical guidance and mentorship.
• Integrate and actively collaborate with other TLs (from other stream-aligned teams, platform teams, SRE team), seeking to exchange and discuss ideas, proposals, and learnings aimed at improving the Engineering area as a whole.
• Coordinate high or cross-impact deployments of their team across teams, ensuring clear communication of their impact.
• Collaborate with the team's Engineering Manager to adequately staff and expand the capacity of the team on both hiring and training initiatives.
• Anticipate and proactively communicate blockers, delays and cost ballooning of the work to the appropriate stakeholders in a timely manner.
• Communicate with empathy to both technical and non-technical roles, and influences through clarity, enabling alignment across multiple teams.
• Having the flexibility to adapt to the business context with a constructive and positive attitude.

 What we look for in you:

• Open to hire in our Buenos Aires offices, or to work remotely.
• 5+ years of technical leadership in software development teams, solving complex problems that demand the best performance.
• 12+ years of experience shipping high ­quality software.
• Solid knowledge of programming languages and paradigms, software and data modeling architecture and quality.
• Strong sense of empathy toward our product users, committed both to the quality of our products and to user satisfaction.
• Experience balancing perfection and pragmatism, as well as delivering iterative solutions that avoid overengineering.
• Advanced oral and written English skills.
• Strong communication skills. Proactively  work and communicate with multiple areas in the company as well as directly with customers when the situation demands.
• Candid, transparent and honest.
• Trust in your team and ability to effectively delegate work.
• Always willing to help and learn from others and by yourself.
• Have a good balance of determination, autonomy and collaboration.
• Seek continuous and rapid feedback.
• Work by our values: Learning Agile, Team Player, Garra, Above & Beyond.
• Know how to work in an agile and collaborative environment, and contribute to its improvement by ensuring we learn together.
• Strong interest and self driven understanding of our users, our customers, our market, and our product to challenge and co-create ideas and initiatives.

Technical skills we need for you:

• Excellent Javascript programming skills in modern frameworks like Vue.js and React.
• Extensive knowledge of web server-side oriented languages (PHP, Python, Golang, Javascript for Node.js).
• Knowledge of HTML5/CSS3 web application development.
• Knowledge of relational and document oriented databases (MySQL, MongoDB).
• Knowledge of web architectures, services and APIs concepts.
• Experience using design patterns.
• Excellent OOP knowledge.
• Experience with version control (git).
• Experience with Typescript and/or other type checking technologies.
• Experience with API design.
• Proficiency on quality practices such as unit test implementation, integration/contract testing, e2e, backend and frontend performance/load testing, CI quality gates, etc.
• Strong code refactoring skills.
• Strong technical documentation and communication skills (e.g. UML).
• Proficiency on AI assisted software development workflows.
• Customer-first mindset.
• Experience with monitoring tools and metrics (Sentry, New Relic, Datadog, Kibana).
• Experience with bug tracking tools like Jira, Redmine, Bugzilla, etc.

Bonus points for having:

• Experience with iterative and incremental development cycles.
• Experience with PHP frameworks (Laravel, Zend, Symfony).
• Experience with complex, high-performance and high-availability apps.
• Experience with container technologies (Docker, Kubernetes).
• Experience with functional programming.
• Experience with end-to-end tests.
• Experience with/Knowledge of engineering prompting, MCPs and Agents.
• Experience in complex refactoring of flagship products. 
• A great sense of humor (we sure do!).

 What we offer to you:

• A competitive compensation package that includes equity.
• Company laptop and phone reimbursement.
• Lots of room to own the role and implement new technologies that fuel automation of daily work
• Flexible time off policy to balance your work and life in a way that suits you best
• Being a part of an amazing, inclusive team that lives by our shared values and is committed to building the next phase of Stensul

Role Summary

Location: Buenos Aires, Argentina

Hybrid

Full-time

Payoneer is looking for an energetic and ambitious Partnerships Manager in Latin America – based in Buenos Aires – who takes ownership to the highest level, can learn quickly in a fast-paced environment and to grow new and existing partner accounts through effective executive engagement. You will drive new partners, manage an existing portfolio, and handle the end-to-end partner management in collaboration with other team members. Working in a dynamic business environment, you will be responsible for identifying and collaborating with the potential partners to drive acquisition and expansion of Payoneer reach.

In addition to being adept at both business development and account management, the ideal candidate should possess strong analytical skills to create programs and processes to enable the channel partnerships function to grow at scale. This role is will report to the regional head of partnerships.

What you’ll do: 
•    Build and grow a strong network of partners and affiliates to utilize Payoneer’s platform and products; commercial cards, sending and receiving of payments
•    Uncover new verticals.
•    Build partnerships and relationships that drives acquisition of clients across numerous verticals, eg, Knowledge Based Services, Remote Working, Ecommerce, Fintech, and Advertising
•    Contribute strategic depth in driving business analysis and market development activities in the region
•    Represent Payoneer at partner events and industry shows

Who you are: 
•    Bachelor’s degree, preferably in business administration or engineering
•    5+ years of experience in business development or partnerships
•    Fluent in English and Spanish
•    Experience in data analysis, deal making, partnerships, managing relationships and creating new opportunities.
•    Strategic thinking and independent thought coupled with ability to drive business end-to-end and execute
•    Strong written and oral communication skills
•    Excellent quantitative skills to quickly and accurately analyze complex information / data to draw conclusions and insights in clear written and oral communications
•    Flexibility to travel

 Not a must but a great advantage:
•    Experience in Fintech, payments, foreign exchange
•    Knowledge of growth hacking tactics

#LI-AG3

#LI-Hybrid

Plan, perform and control the activities to assure Blockchain.com’s controls are effectively implemented to comply with defined standards. Ensure compliance of all IT services with the legal frameworks applicable. Evaluate information security risks and identify solutions to minimize exposure. Identify, propose and work towards new applicable certifications, audits and frameworks and act as a liaison between audit requirements and engineering teams.

WHAT YOU WILL DO

• Oversee execution and completion of applications related security controls ensuring effectiveness.
• Design, create and share policies, standards and procedures to ensure demonstrable regulatory /legal control. Communicate changes to internal stakeholders.
• Conduct preliminary self-assessment control tests of the applicable controls.
• Track and document remediation actions as result of audit findings,
• Host internal/external IT audits including walkthroughs, retaining test evidence for in scope assets and tracking action plans to either remediate or mitigate potential risk exposure findings.
• Conduct the quarterly User Access reviews process including information gathering, management responses tracking, and results review to follow through on corrective actions.
• Develop, implement and maintain a risk register. Contribute results to the corporate dashboard.
• Participate in new tools/partners/investors due diligences.
• Have an active participation in Digital projects and perform other activities assigned by the Manager.

WHAT YOU WILL NEED

• Forward-looking and strategic minded, with an eye to understanding potential risks, legal and compliance implications.
• Good knowledge of IT risk areas including regulatory, operational, information and energy industry specific.
• Good overall knowledge of application and infrastructure security control mechanisms.
• Advanced command of the English language.
• 2+ years experience in audit and security certifications such as ISO, SOC and PCI.
• Education Four-year college degree (or equivalent)

JOB CHALLENGES

• Ensure robust information protection policies are in place.
• Ensure effective processes are in place to manage risk, identify nonconformance and assure remediation/ mitigation actions.
• Audit reviews passed without significant findings.
• Achieve applicable audits and certifications.

COMPENSATION & PERKS

• Competitive full-time salary based on experience and meaningful equity in an industry-leading company
• This is a role based in our Palermo office, with a mandatory in-office presence four days per week.
• The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry.
• Performance-based bonuses
• Apple equipment provided by the company
• Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year.

Job Description:

As the Sales Manager - Mid-Market ISR Sales (Argentina) you will be responsible for driving success within a designated Mid-Market region in the Americas with a primary focus on the United States, utilizing data, insights, and operational expertise to achieve strategic goals.

Responsibilities:

• Drive ARR growth through new customer acquisition and expansion
• Develop US GTM strategy and coverage model, including ICP, messaging, customer segmentation, sales coverage, sales roles and sales capacity
• Work with Marketing to develop and execute the pipeline plan (Digital marketing, Events, SDRs etc) for the region
• Work with the Partnership team to develop and execute a plan to sell DevRev through partners such as ISV, VARs, SIs, MSPs, etc.
• Hire, develop, and manage high-performing sales team of Mid-Market Account Executives to sell remotely into the United States
• Foster a dynamic and collaborative sales environment that upholds DevRev’s values and achieves company’s growth targets
• Deliver accurate weekly forecast reports, contributing to a culture of accountability and precision in our sales processes
• Use data-driven insights to inform decision-making and drive continuous improvement in sales effectiveness and efficiency
• Ensure the sales team is organized and plans strategically, maintaining focus on the most impactful priorities
• Partner with Product and Engineering teams to bring voice of customers in product prioritization and roadmap development

Qualifications and Requirements:

• 7+ years sales experience, 2+ years of management experience
• Experience working in early stage companies - Seed, Series A or Series B
• Leader who can inspire the team through action
• Demonstrated experience selling to Mid-Market customers (US experience preferred)
• Experience in hiring, onboarding, developing, promoting and performance managing Mid-Market Account Executives 
• Ability to thrive in a fast-paced, dynamic environment and lead effectively through change and ambiguity
• Deep understanding of sales processes, methodologies, and best practices, with experience implementing sales enablement tools and systems
• Proven expertise in building outbound sales strategies and ensuring accountability among Account Executives for prospecting
• Skilled in establishing AE targets, quotas, and KPIs essential for meeting corporate growth objectives
• Strong leadership skills with experience building and managing high-performing sales teams
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels
• Strategic thinker with a customer-centric mindset and a passion for driving innovation and results

At Fever, we’re building something exceptional—combining strategy, creativity, and the power of advanced technology to redefine what’s possible in organic search.  By partnering with world-class Product, Engineering, Data and Marketing teams, we leverage cutting-edge tools and data-driven insights to deliver exceptional performance and measurable impact across major search engines and dynamic digital ecosystems.

About the Role:

• You'll be the expert in technical SEO for our transactional ecosystems (feverup.com, white label websites and other Fever group websites) reporting directly to the SEO Manager.
• Analysis, definition and optimisation of the information architecture
• Strong Technical Skills (Crawling, Indexing, Structure data, Core web vitals, HTML, CSS, CDN performance, APIs Automatition…)
• Ensure optimal bot accessibility for the best processing for traditional search engines and LLMs.
• Be up to date with the latest changes on search industry to be able to propose quick actions adapting our sites so that they comply with the latest SEO/GEO requirements
• Take ownership of monitoring, establishing success KPIs and tracking methodologies, including large-scale log analysis with dashboarding and alerting systems (ELK, BigQuery, Splunk or similar).
• Partner with Data, Product and Systems to execute against our technical roadmap
• Design, implement and iterate experiments to increase traffic/ranks at a rigorous pace
• Audit and measure our engineering developments and implement changes to prevent visibility losses on search ecosystems.

About You:

• Proven experience as a technical SEO for ecommerce or similar (at least 5 years working with high traffic websites) and experience providing results from actions
• Experience working with international sites, adapting the global SEO strategy according to the needs of local markets
• Proactive or independent profile capable of self-management
• Being data-driven and kind of a data-geek: clear understanding of data, analytics and metrics with the ability to make data-driven recommendations of actions
• Hands-on experience applying AI/LLMs to build SEO solutions, automate workflows and enhance productivity
• Thorough knowledge of search engine ranking factors, including emerging LLM-powered search ecosystems (RAG, citations, query fan-out) and their optimization strategies
• Knowledge of HTML, JS and CSS required
• Critical thinker and problem-solving skills
• Familiar with industry-standard & enterprise SEO software
• Possess up-to-date knowledge and maintains current SEO practices
• Strong personal ownership, High level of initiative and work well in a team environment
• Excellent Spanish & English written and oral communication skills

Valuable Requirements:

• Understanding of Google Apps Script and Python.
• Knowledge of SQL for data exploitation 
• Experience on workflows automation
• Experience managing teams

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• English and Spanish Lessons
• We have free  food, drink and fruit at the office!
• Wellhub Membership
• Possibility to receive in advance part of your salary by Payflow

#LI-Hybrid

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.

ABOUT YOU:
We are seeking an Adobe Solution Architect who can partner directly with clients to uncover business and technology challenges, align them with Adobe solutions and capabilities, and guide end-to-end solution design and delivery. This role requires a blend of technical expertise, business acumen, and facilitation skills to lead cross-functional discussions, shape solution strategy, and ensure customer success.

As a Solution Architect, you will serve as the key Adobe Services leader on client engagements—translating business objectives into actionable architectures, orchestrating stakeholder alignment, and driving adoption of Adobe’s Experience Cloud and Adobe Experience Platform solutions.

WHAT YOU'LL DO

• Act as the lead architect on client engagements, defining solution strategy and architecture while guiding the overall implementation of Adobe Experience Cloud and Adobe Experience Platform solutions.
• Facilitate workshops and discussions with client business and IT stakeholders to uncover challenges, define use cases, and shape measurable outcomes.
• Assess current-state architectures and marketing capabilities, then recommend future-state designs across data, content, personalization, and customer journey management.
• Align enterprise solution architectures with business goals and digital marketing strategies.
• Translate complex technical concepts into clear recommendations for both executive and technical audiences.
• Serve as the bridge between client business leaders, IT stakeholders, and Adobe delivery teams to ensure alignment from strategy to execution.
• Provide thought leadership to executive sponsors, evangelizing solutions that drive value and innovation.
• Capture client insights and partner with Adobe product and engineering teams to influence product evolution.

WHAT YOU NEED TO SUCCEED

• 5+ years of experience as a Solution Architect, Enterprise Architect, or Consultant leading enterprise technology initiatives.
• Deep expertise in digital marketing and customer experience solutions across data, content, personalization, commerce, analytics, and engagement.
• Hands-on knowledge or certification with Adobe Experience Cloud products: Experience Platform (AEP), Experience Manager (AEM), Target, Journey Optimizer, Customer Journey Analytics, Workfront, and Adobe Cloud Services.
• Strong track record of delivering successful enterprise integrations and digital marketing transformations involving analytics, personalization, testing/optimization, and customer data activation.
• Proven ability to engage senior executives (CMO, CIO, CXO) and facilitate consensus across business and IT stakeholders.
• Excellent communication skills—able to simplify complexity for non-technical stakeholders and dive deep with technical teams.
• Strong problem-solving, facilitation, and strategic thinking skills with the ability to translate business needs into technical solutions.
• Experience creating solution blueprints, capability maps, and strategic roadmaps.
• Consulting background or experience in a world-class technology services organization preferred.
• Strong leadership in fast-paced, dynamic environments; adept at managing multiple client opportunities at once.
• Willingness to travel up to 40%.

WHAT DO WE OFFER?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered “Plan Total” membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. 

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-Remote

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world. 

We are seeking a Senior Technical Product Manager to join one of our ongoing squads. This role focuses on building scalable and efficient data products that support analytical workflows and enterprise data delivery across our client's Analytics. You will be responsible for managing the full data product lifecycle—from ideation to delivery—working closely with data engineers, analysts, QA, business stakeholders, and other product teams to ensure high-quality data solutions.

SKILLS AND COMPETENCIES

• You have hands-on experience with SQL and are comfortable querying and analyzing large datasets across relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., DynamoDB, MongoDB) databases
• You have a strong track record of working with data engineers and navigating complex data infrastructure to deliver scalable, high-quality solutions
• You are experienced in agile methodologies and lead sprint planning, stand-ups, and retrospectives to drive iterative product development
• You are an effective communicator who bridges technical and non-technical stakeholders, fostering alignment across product, engineering, QA, and business teams
• You are results-oriented and use metrics and client feedback to prioritize work, evaluate impact, and drive continuous improvement
• You have experience in the finance industry and understand the critical role of data quality, timeliness, and regulatory alignment
• You are a proactive team member who promotes automation, scalability, and operational efficiency in all aspects of the data product lifecycle
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.
  

RESPONSIBILITIES

• Lead the delivery of data products, working with cross-functional teams including data engineering, QA, technology, and business strategy
• Translate business needs into data requirements with a strong focus on data workflows, scalability, and performance
• Own the data product backlog, prioritizing features, technical tasks, and improvements based on business value, effort, and dependencies
• Collaborate closely with engineering to ensure accurate understanding of data structure, source systems, and integration logic
• Actively manage sprint planning, stand-ups, and retrospectives in an agile development environment
• Ensure that data quality, documentation, lineage, and governance standards are upheld
• Identify opportunities to automate data workflows and reduce failure points across the data lifecycle
• Communicate product status, risks, and decisions to stakeholders in a clear and timely manner
  

WHAT DO WE OFFER?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered “Plan Total” membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

WE SUPPORT YOU BEING YOU

DEPT® is an equal opportunity employer (EOE). We believe our work is at its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world, and we always have an open door for your ideas in making the world a better place.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe Pro team is searching for a Senior Technical Account Manager (TAM) to support the adoption, performance, and technical success of our Enterprise nonprofit customers.

In this role, you will act as a trusted technical advisor and strategic partner, helping organizations implement, integrate, and optimize their use of the GoFundMe platform. You will work cross-functionally with Sales, Product, Engineering, and Support teams to ensure customers successfully deploy solutions, navigate change, resolve technical challenges, and drive meaningful fundraising outcomes.

The Job

• Lead Complex Projects & Drive Outcomes
  • Owns end-to-end delivery of customer initiatives, including integrations, migrations, and new product rollouts
  • Manage project timelines, dependencies, and stakeholders across both customer and internal teams
  • Drive accountability and momentum to ensure projects are delivered on time and with high quality
  • Anticipate risks, remove blockers, and proactively adjust plans to ensure successful execution
• Drive Integrations & Technical Solutions
  • Serve as a technical advisor on CRM integrations (e.g., Salesforce, Blackbaud, HubSpot) and data architecture
  • Design and recommend scalable solutions for bidirectional data syncs, including field mapping, data integrity, and system interoperability
  • Troubleshoot and resolve integration issues (API errors, webhook failures, authentication issues, data mismatches)
  • Translate business needs into effective technical solutions that align with customer goals
• Own Customer Success & Revenue Impact 
  • Manage a portfolio of Enterprise customers, aligning technical solutions to drive adoption, performance, and revenue outcomes (e.g., GDV, conversion)
  • Identify opportunities to expand product usage and increase customer value
  • Partner with Strategic Account Managers to support growth, renewals, and long-term success
  • Connect technical execution to measurable business impact for customers
• Lead Through Change & Influence Stakeholders
  • Guide customers through change management, including new implementations, feature adoption, and process shifts
  • Drive alignment across technical and non-technical stakeholders, including executive audiences
  • Demonstrate strong executive presence in customer interactions, including QBRs and strategic discussions
  • Communicate clearly, confidently, and proactively in high-stakes situations
• Troubleshoot & Resolve Technical Issues 
  • Investigate and resolve complex technical issues across APIs, integrations, and platform functionality
  • Reproduce bugs, gather logs, and document issues clearly for Engineering (via Zendesk, JIRA, or similar tools)
  • Own escalations end-to-end, providing timely updates, workarounds, and root cause analysis (RCA)
  • Identify trends across accounts and proactively escalate systemic issues
• Monitor Performance & Proactively Mitigate Risk
  • Monitor platform usage and integration health (API success rates, sync reliability, data consistency)
  • Identify risks early and take a proactive approach to preventing issues before they impact customers
  • Deliver insights and recommendations during business reviews to inform optimization strategies

You 

• 5+ years in Technical Account Management, Solutions Engineering, Customer Success, or a similar customer-facing technical role
• Strong project management skills, with experience leading complex, cross-functional initiatives
• Experience working with APIs (REST), webhooks, and system integrations
• Familiarity with CRM platforms such as Salesforce, Blackbaud, or HubSpot
• Experience troubleshooting integrations and data sync issues
• Experience using ticketing and issue tracking tools (e.g., Zendesk, JIRA)
• Strong problem-solving skills with the ability to diagnose technical issues and deliver solutions
• Demonstrated executive presence and ability to engage senior stakeholders
• Highly proactive, with a track record of anticipating challenges and driving outcomes

Preferred

• Experience with SQL or data analysis
• Familiarity with iPaaS tools (e.g., Zapier, Workato, Mulesoft)
• Understanding of JSON or structured data formats
• Experience in fintech, payments, or donation platforms
• Experience supporting change management initiatives in enterprise environments
• Experience working with nonprofit organizations or fundraising systems

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

#LI-RC1

To support our continuous growth, we are looking for a bilingual Implementations Project Manager to join our team. This is a key customer-facing role responsible for leading the successful implementation of our solutions for clients across different industries. You will work closely with prospects and customers to understand their processes, translate business needs into implementation plans, and ensure our products are delivered effectively and on time. You will also collaborate with the Sales team during the presales process to validate technical solutions and implementation approaches, helping customers understand how our platform can support their operations. This role is ideal for professionals with strong project management experience in software implementations, who enjoy working directly with clients and coordinating cross-functional teams to deliver successful outcomes.

Responsibilities

• Lead end-to-end implementation projects for our ITSM & ITAM solutions, ensuring successful delivery, adoption, and customer satisfaction.

• Act as the main point of contact for customers during implementation, managing expectations, timelines, and project scope.

• Translate customer requirements into clear implementation plans, configurations, and project milestones.

• Deliver product demonstrations, technical validations, and proofs of concept when required during the sales process.

• Collaborate with Sales Representatives throughout the sales cycle, supporting RFIs, RFPs, and solution validation from both a technical and implementation perspective.

• Coordinate internally with Product, R&D, and Customer teams to resolve complex implementation challenges.

• Produce documentation and guidelines that help customers configure and adopt the platform effectively.

• Identify opportunities to improve implementation processes, methodologies, and best practices.

Qualifications

Do not hesitate in applying if you:

• Have experience managing software implementation projects, ideally in SaaS environments.

• Are comfortable working directly with customers and stakeholders throughout the lifecycle of a project.

• Have strong project management, planning, and communication skills.

• Are analytical and enjoy translating business needs into practical solutions.

• Have experience working with ITSM, ITIL, or IT operations processes.

• Have an advanced level of English.

• Have a background in Engineering, Computer Science, or a related field (preferred but not mandatory).

Experience with InvGate products is a big plus.

Our benefits include career development opportunities, English lessons, external technical training, extended PTO and paternity leave, premium private health insurance, remote work reimbursement, and a fixed bonus for gastronomy-related purchases.

At InvGate, we’re continuously growing and working on exciting projects with companies around the world. As part of this growth, we’re always looking to connect with experienced Project Managers who are passionate about delivering high-impact solutions.

We currently have multiple opportunities — both open and upcoming — where strong project management experience is key. While this is not a specific role, it’s a great chance to get on our radar for future positions that match your background and interests.

What we’re looking for

We’re interested in professionals who:

• Have solid experience leading projects end-to-end
• Are comfortable working with cross-functional teams (Product, Engineering, Sales, etc.)
• Have experience in client-facing roles and stakeholder management
• Are proactive, organized, and thrive in dynamic environments
• Have strong communication skills in English (written and spoken)

Experience in software implementations, SaaS environments, or technical project management is a strong plus.

Why join our Talent Community?

By applying, you’ll:

• Be considered for current and future Project Management opportunities
• Get early visibility into new roles as we continue to grow
• Connect with our Talent Team and stay close to InvGate

If you're interested in being part of our journey, we’d love to hear from you — feel free to share your CV with us!

About The Role:

• You will be responsible for the entire life cycle management of big events since the sales and legal team has signed the commercial contract till the events final closing.
• You will be the main point of contact between all the stakeholders, from the event organizer to all the internal teams involved.
• Although being overall owner of the whole process you will work as part of a team, you will be in charge of making things happen in time and form by managing other departments tasks.
• Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to deliver on them. in order to have a consolidated list of all the requirements and prioritize them with the product team. 
• Create and maintained exhaustive Q&A in order to have an answer to potential user incidencies managed by our user support team. 
• Make sure that all the requirements needed to achieve the project goals have all the necessary documentation 
• Depending on the event, your presence on site might be required during the launch or other important dates

About You:

You are degree qualified, with a project management background. You thrive in a fast-paced environment and pride yourself on your flexible, detail-oriented, analytical and organized mindset.

In order to be successful in this role, you will be expected to be an entrepreneurial individual. The role requires a mix of project management and operational experience. You will have to be very comfortable coordinating other departments to ensure the delivery of requirements on time, also delivering results in an ambiguous environment, being exceptionally detail-oriented while looking around corners.

• 3+ years in a project management role or consulting background. This is not a position for an events background, but having event experience is a plus.
• Fluent English and Spanish.
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions. 
• You'll have strong communication skills and a proven track record of building positive working relationships.
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Knowledge of promotional tools such as Facebook and Instagram is a plus
• Strong academic background is a plus

Benefits & Perks:

• Attractive compensation package
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Buenos Aires. Home-office friendly.
• Health insurance
• 20 working days of annual leave per year.
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

#LI-hybrid #LI-fulltime

We are seeking an experienced and driven Program Manager, Operations to join our fast-paced and innovative team. This individual will be responsible for overseeing cross-functional initiatives that enhance operational efficiency, drive scalability, and support our growth in advanced manufacturing. Preference will be given to candidates with a background in the automotive or manufacturing industry.

Key Responsibilities:

• Lead and manage complex, cross-functional operational programs from initiation through execution and delivery.
• Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes.
• Develop and monitor KPIs to track program success and identify areas for continuous improvement.
• Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met.
• Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables.
• Analyze data to inform decision-making and identify opportunities for automation and process enhancement.
• Champion lean principles and operational best practices across the organization.
  
  

Required Qualifications:

• Bachelor’s degree in Business, Engineering, Operations, or a related field.
• Advanced English level.
• Minimum of 5 years of experience in program or project management, operations, or supply chain roles.
• Demonstrated ability to lead large-scale projects with cross-functional teams in a fast-paced environment.
• Strong analytical, problem-solving, and communication skills.
• Proven experience managing budgets, timelines, and project scope.
• Willingness and ability to travel up to 25% of the time.

Preferred Qualifications:

• Experience in the automotive or manufacturing industry is strongly preferred.
• Familiarity with ERP systems, supply chain platforms, and operational analytics tools.
• PMP, Six Sigma, or Lean certification is a plus.
• Proficiency in project management software such as Jira, Asana, or Microsoft Project.

Please submit your resume in English.

#LI-Remote

We are seeking an experienced and driven Program Manager, Operations to join our fast-paced and innovative team. This individual will be responsible for overseeing cross-functional initiatives that enhance operational efficiency, drive scalability, and support our growth in advanced manufacturing. Preference will be given to candidates with a background in the automotive or manufacturing industry.

Key Responsibilities:

• Lead and manage complex, cross-functional operational programs from initiation through execution and delivery.
• Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes.
• Develop and monitor KPIs to track program success and identify areas for continuous improvement.
• Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met.
• Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables.
• Analyze data to inform decision-making and identify opportunities for automation and process enhancement.
• Champion lean principles and operational best practices across the organization.
  
  

Required Qualifications:

• Bachelor’s degree in Business, Engineering, Operations, or a related field.
• Advanced English level.
• Minimum of 5 years of experience in program or project management, operations, or supply chain roles.
• Demonstrated ability to lead large-scale projects with cross-functional teams in a fast-paced environment.
• Strong analytical, problem-solving, and communication skills.
• Proven experience managing budgets, timelines, and project scope.
• Willingness and ability to travel up to 25% of the time.

Preferred Qualifications:

• Experience in the automotive or manufacturing industry is strongly preferred.
• Familiarity with ERP systems, supply chain platforms, and operational analytics tools.
• PMP, Six Sigma, or Lean certification is a plus.
• Proficiency in project management software such as Jira, Asana, or Microsoft Project.

Please submit your resume in English.

#LI-Remote

We are seeking an experienced and driven Program Manager, Operations to join our fast-paced and innovative team. This individual will be responsible for overseeing cross-functional initiatives that enhance operational efficiency, drive scalability, and support our growth in advanced manufacturing. Preference will be given to candidates with a background in the automotive or manufacturing industry.

Key Responsibilities:

• Lead and manage complex, cross-functional operational programs from initiation through execution and delivery.
• Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes.
• Develop and monitor KPIs to track program success and identify areas for continuous improvement.
• Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met.
• Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables.
• Analyze data to inform decision-making and identify opportunities for automation and process enhancement.
• Champion lean principles and operational best practices across the organization.

Required Qualifications:

• Bachelor’s degree in Business, Engineering, Operations, or a related field.
• Advanced English level.
• Minimum of 5 years of experience in program or project management, operations, or supply chain roles.
• Demonstrated ability to lead large-scale projects with cross-functional teams in a fast-paced environment.
• Strong analytical, problem-solving, and communication skills.
• Proven experience managing budgets, timelines, and project scope.
• Willingness and ability to travel up to 25% of the time.

Preferred Qualifications:

• Experience in the automotive or manufacturing industry is strongly preferred.
• Familiarity with ERP systems, supply chain platforms, and operational analytics tools.
• PMP, Six Sigma, or Lean certification is a plus.
• Proficiency in project management software such as Jira, Asana, or Microsoft Project.

Please submit your resume in English.

#LI-Remote

Xometry is seeking a highly organized and proactive Project Manager - Case Management to lead the execution of complex, multi-supplier customer orders. This pivotal role expands upon traditional case management responsibilities by taking ownership of large-scale projects from inception through final delivery. You will serve as the primary point of contact for the customer, ensuring seamless communication, proactively addressing sourcing challenges, and maintaining clear visibility throughout the production process. This role requires exceptional project management skills, strong collaboration abilities, and a dedication to exceeding customer expectations. You will also contribute to the broader team by providing support during peak periods and acting as a deputy for leadership when needed.

Responsibilities:

• Project Management of Large Orders: Take full ownership and drive the successful execution of complex customer orders involving multiple suppliers, ensuring adherence to timelines, quality standards, and customer specifications.
• Customer Communication & Relationship Management: Serve as the primary point of contact for customers on assigned projects, providing proactive and transparent communication regarding project status, potential roadblocks, and progress updates. Build strong, trust-based relationships.
• Sourcing Barrier Resolution: Collaborate closely with Xometry's sourcing team and customers to proactively identify and resolve any sourcing challenges or barriers that may arise during the project lifecycle.
• Production Process Oversight: Maintain a comprehensive understanding of the production process for each order, ensuring work is prioritized effectively and potential delays are identified and mitigated.
• Proactive Issue Resolution: Proactively identify and address potential issues to improve on-time delivery and quality. Anticipate and address potential issues or risks before they impact project timelines or customer satisfaction. Develop and implement effective solutions.
• Escalation Management: Effectively manage and resolve customer escalations in a timely and professional manner, working cross-functionally to find satisfactory solutions. Manage customer complaints regarding returned products and replacements.
• Cross-Functional Collaboration: Collaborate effectively with internal teams (Engineering, Customer Care, Quality, Sales, Shipping) to ensure manufacturing processes are set to achieve optimal outcomes. Partner with Operations and PD&T teams to bridge communication gaps.
• Documentation & Reporting: Maintain accurate and up-to-date project documentation, providing regular status reports to both internal stakeholders and customers. Document all case activity in the central database and ensure adherence to quality management systems. Report out on status, risk, and efforts to recover troubled orders and jobs.
• Supplier Management: Understand supplier capabilities and execute supplier oversight activities, which includes frequent phone assessments, detailed schedule creation, quality reviews, and supplier corrective actions. Analyze part rejections, facilitate communication between suppliers and customers to resolve problems. Verify and reconcile shipments to support accurate revenue recognition.
• Process Improvement: Identify opportunities to streamline and automate complex processes. Create and document process maps with clear written instructions and procedures.
• Quality and Compliance: Implement robust quality control processes throughout the entire project lifecycle. Ensure adherence to industry standards and regulations. Perform all work in compliance with Xometry's quality and safety systems, policies, and procedures. Monitor the integrity of case management metrics.
• Peer Support: Provide coverage for peers during periods of absence (e.g., FTO, sick leave), ensuring continuity of case management support.
• Leadership Support: Serve as a deputy to the Business Unit Manager and Case Management Leader, assisting with team initiatives, process improvements, and other tasks as assigned.

Qualifications:

• Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience).
• Minimum of 4 years of experience in project management, supply chain, and customer service, preferably in manufacturing operations.
• Proven track record of successfully delivering complex engineering projects on schedule and within budget.
• In-depth knowledge of manufacturing processes, engineering drawings, and quality inspection methods.
• Strong analytical skills with the ability to perform root cause analysis and develop solutions.
• Self-starter with a take-charge attitude and ability to independently drive project completion.
• Excellent organizational skills and demonstrated ability to multitask, meet deadlines, and manage multiple projects simultaneously.
• Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders.
• Strong leadership and collaboration skills.
• Proficiency in project management tools and software.
• Experience with quality management systems (e.g., ISO 9001).
• Thrive in a fast-paced and high-growth environment.
• Advanced English Level.

Nice to have:

• Project Management Professional (PMP) certification.
• Experience working with Xometry's digital marketplace or similar platforms.
• Proficiency in data analysis tools (e.g., Excel).
• Experience working in a manufacturing environment.

Please submit your resume in English.

#LI-Remote

About the Team:

This is a unique opportunity to join a collaborative, growing CRM team that has real impact on business performance. You will be working alongside our CRM team, comprised of Sr Director of CRM, Lifecycle Marketing Manager, Lifecycle Marketing Lead, and other CRM associates and coordinators. You will report directly to the Director of CRM. We are DO’ers! Every member of the CRM team embodies a strong bias toward action.

The role:

The Senior CRM Analyst – Lifecycle Marketing & Retention will help support the CRM team to plan, implement, schedule, and execute timely email, SMS, push notification, and in-app messages to our Churned users (folks who left the platform), while collaborating with the CRM team on communication strategies, accurate execution of campaigns, and follow-up analysis.

Responsibilities:

• Own implementation of emails, SMS, push notifications (both ad hoc and automated), and building of customer segments in our CRM platform (Braze) for Churned User efforts
• Maintain the CRM marketing calendar and Roadmap.
• Support upkeep of weekly performance reporting
• Assist in cross-functional (engineering, product, data teams) communication between the CRM team and internal stakeholders/dependencies, including but not limited to:
  • writing briefs for emails, push notifications, SMS, and in-app messages
  • collaboration with data/analytics team to classify/categorize campaigns for lifecycle dashboards/reports
  • coordinating copy and design work to ensure deadlines are met
  • collaborating with other internal teams to help support their initiatives
  • facilitate internal sign-off of communications from internal stakeholders

Qualifications:

• 4+ years of working experience in D2C email marketing
• Experience with building and deploying emails from scratch
• Experience working cross-functionally with creative partners (designers & copywriters)
• Experience operating a CRM platform (i.e, Braze, Iterable, Klaviyo, customer.io, etc.)
• Very strong written and verbal skills in English
• Attention to detail, good communication skills and an ability to juggle multiple tasks on often short deadlines

Preferred requirements:

• Experience with Braze platform
• Experience with SMS marketing in a D2C environment
• General understanding of HTML
• General understanding of personalization in CRM

Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

Benefits

💸 Get paid in USD.

🗺 Work remotely: design the life that you want

⛱ Enjoy 15 days of vacation each year from the start date

🎄 16 fully paid Argentinean holidays

🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform

🧑‍🏫 Personalized English coach