About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About the Portfolio Marketing Team

The Portfolio Marketing team supports AppDirect’s subsidiary Business Units by owning and executing integrated marketing aligned to each BU’s growth priorities. The team exists to build and scale a marketing engine that accelerates growth across subsidiary brands while preserving brand equity and aligning to AppDirect’s vision of simplifying how technology is bought, sold, and managed. Portfolio marketers operate as embedded, BU-focused generalists — accountable for turning strategy into execution across channels and driving measurable business impact. While the team collaborates with Corporate Marketing discipline experts when appropriate, Portfolio Marketing is a distinct function with day-to-day ownership of BU marketing planning, prioritization, and delivery. Our role is to ensure each subsidiary has focused, accountable marketing support aligned to Sales and Product, while selectively leveraging corporate capabilities to scale impact.

About You

As a Marketing Manager, you will serve as the primary marketing referent for an assigned subsidiary Business Unit — Firstbase. You will translate BU strategy into integrated marketing plans and drive execution that delivers measurable business results.

The position offers a hybrid schedule: you will work once a week onsite and four days on remote. Compensation package includes 15 paid working days (PTO) plus local holidays, comprehensive medical coverage (OSDE 310) for you and your dependents, reimbursement for elegible wellness activities, English lessons, global and local events participation, within other benefits.

(*) It's not a leadership position, it's an individual contributor.

What you’ll do and how you’ll have an impact

• Develop and execute integrated annual and quarterly marketing plans
• Own campaign strategy across digital, events, content, and enablement
• Lead product launches and go-to-market initiatives
• Establish campaign KPIs and measure performance against pipeline and revenue goals
• Translate business priorities into marketing programs with clear ROI expectations
• Manage and prioritize multiple initiatives simultaneously
• Oversee external contractors or agency partners when applicable
• Identify cross-sell and shared GTM opportunities across the portfolio
• Present marketing results and insights to BU stakeholders
• Continuously refine programs based on performance data and Voice of Customer insights

What we’re looking for

• 5–7 years of B2B marketing experience, preferably in SaaS, technology, telecom, or services
• Experience owning marketing strategy for a product line, BU, or revenue segment
• Strong understanding of direct and/or channel go-to-market models
• Demonstrated ability to drive measurable pipeline impact
• Strong stakeholder management and prioritization skills
• Ability to balance autonomy with cross-functional collaboration
• Comfort presenting performance insights and recommendations
• Ownership mindset with strong business acumen
• Experience leveraging AI tools to enhance productivity and streamline day-to-day workflows
• Advanced understanding of marketing KPIs, funnel metrics, and pipeline reporting
• Experience designing and executing A/B tests and performance experiments

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: 

https://www.appdirect.com/about/privacy-notice

#LI-DGM

#LI-HYBRID

#OLATAM #REQID17227

Who We Are

Stensul is the Governed Creation™ Platform for enterprise marketing teams that need to create campaigns quickly, safely, and at scale. We bring creation, collaboration, and control together in one connected platform — combining AI-enabled creation, no-code production, embedded governance, and seamless integrations across the marketing tech stack. The result: faster output, lower costs, reduced risk, and work that stays consistently on brand. At Stensul, we’re just as intentional about how we work as about what we build. We’re a people-first team that values inclusive collaboration, ownership, and continuous learning. If you thrive in a fast-paced environment and want to help define the future of marketing creation, we’d love to meet you.

What You’ll Do

You will be working for some of the biggest brands and companies in the world. We’re growing very quickly so the pace is fast, but you will be working alongside other very smart colleagues with brand new technologies, in a fun, collaborative environment, and growth opportunities are numerous.

In our stack we have php, mongodb, orientedb, redis, docker, javascript / typescript, node.js, and vue.js among others. We have a complete stack for functional testing, from unit to E2E and also for non-functional, specially for performance. We welcome the use of new tools/languages that help us improve.

Specific responsibilities will include:

• Lead the cultural evolution in the Software Engineering team through the use of best practices to ensure product success, like test automation, monitoring, product specifications, pipelines configuration, testing strategy, etc.
• Develop metrics and reports to proactively identify potential quality risks.
• Proactively research emerging technologies and solutions to enhance quality. Implement continuous self-training and knowledge sharing with software engineers on new quality practices and tools.
• Understand in depth the customer's needs, observe behaviors in order to identify usage patterns to improve the quality assurance processes.
• Document the design patterns/best practices for the automation framework.
• Design, develop, and maintain automated tests.
• Be responsible for the development pipeline in terms of quality on CI.

Skills Required:

• Vast (4+ years) experience automation testing web applications.
• Experience developing using automation frameworks in Node/JS, ideally WebdriverIO but other options like NightwatchJS, Puppeteer, Cypress.io, etc., are acceptable.
• Experience using Page Objects, UI maps, etc (widely accepted design patterns for Selenium).
• Experience implementing jobs with GitlabCI, and optionally Jenkins.
• Experience in unit testing.
• Utilizes AI tools to enhance coding speed and integrates with other tools using MCPs.
• Experience with bug tracking tools like Jira, Testrails, etc.
• Experience analyzing software quality using data and implementing metrics and dashboards, ideally using Databricks.
• Ability to work well in a team environment.
• Fluent oral and written Spanish skills.
• Oral and written English communication skills.

You get bonus points for having:

• Experience developing in another programming language (Node.js, Python, etc).
• Experience working in agile environments like Scrum, Kanban, etc.
• Experience with SQL and NoSQL databases.
• Good interpersonal and negotiation skills

What We Offer

• A competitive salary
• Remote work, work from anywhere
• Health insurance coverage
• Meal, education and sports reimbursements

Who we are

Stensul is the Governed Creation™ Platform for enterprise marketing teams that need to create campaigns quickly, safely, and at scale. We bring creation, collaboration, and control together in one connected platform — combining AI-enabled creation, no-code production, embedded governance, and seamless integrations across the marketing tech stack. The result: faster output, lower costs, reduced risk, and work that stays consistently on brand.

At Stensul, we’re just as intentional about how we work as about what we build. We’re a people-first team that values inclusive collaboration, ownership, and continuous learning. If you thrive in a fast-paced environment and want to help define the future of marketing creation, we’d love to meet you.

What you'll do

Coming on as an expert, you’ll join one of our tight knit, cross functional Product Engineering teams, contributing to expanding the value that the Stensul platform offers to world class customers by implementing high quality solutions that meet the most demanding expectations. This gives you the unique ability to collaborate with Product, Design and QA experts to discover and solve for new market opportunities in an agile manner. You’ll contribute to technical discussions and decisions that enable us to take our software development practices to the next level as well as serve as a coach & mentor to other developers. 

We’re in a period of high growth which means we move fast, but you’ll do so alongside smart, driven individuals in a fun, collaborative environment with opportunities for growth. Our stack currently consists of PHP, MongoDB, Redis, Docker, Javascript (and Node.js), Vue.js, Go and Python to name a few. Learning Agile is one of our core values, which means that we are always identifying ways to make things better, and welcome new tools and languages that help us improve the way we work.

Specific responsibilities include:

• Working with roughly defined requirements and using the product vision to elaborate and build effective solutions
• Collaborating as part of a cross-functional team (Engineering, Product, Design, QA), helping achieve synergy, understanding our most demanding user needs and delivering features that exceed their expectations
• Participating and contributing in architectural/system design discussions and decisions
• Designing, implementing and maintaining improvements to the functionality of our platform
• Writing high quality, standardized, concise and maintainable code
• Tracking down and fixing bugs
• Following our agile methodology and contributing to its improvement
• Own and lead initiatives from inception to delivery and maintenance in an autonomous way
• Proactively adding positive energy to our rapidly growing company
• Helping, coaching and mentoring fellow team members in their day to day tasks and professional development, contributing to the team’s learning & development

Who you are

• Extensive knowledge of web server-side oriented languages (i.e. PHP, Javascript for Node.js, Python, Golang)
• Knowledge of relational and document oriented databases (i.e. MySQL, MongoDB)
• Knowledge of memory stored system  (i.e. Redis, Memcached)
• Knowledge of web architectures, services and APIs concepts
• Experience developing microservices
• Experience using design patterns
• Excellent OOP knowledge
• Experience with version control (git, subversion)
• Ability to work well in an agile and team environment, a true team player
• Solid English communication skills both oral and written
• Proficiency on quality practices such as unit test implementation
• Strong testing skills and attention to detail
• Strong interest in understanding our customers, our market and our product to bring new ideas to the table
• Strong continuous improvement culture and intellectual stimulation approach.
• Experience in product-oriented companies, interest in understanding our customers, our market and our product to bring new ideas to the table

You get bonus points for having:

• Experience with PHP frameworks (Laravel, Zend, Symfony)
• Experience with Typescript and/or other type checking technologies
• Experience with high traffic sites
• Experience with monitoring tools and metrics (New Relic, Kibana)
• Experience with container technologies (Docker, Kubernetes)
• Experience with bug tracking tools like Jira, Redmine, Bugzilla, etc.
• Experience with functional programming
• Experience with API design
• Experience shipping products for enterprise companies
• Experience with email layout coding
• A great sense of humor

What we offer

• Competitive salary & benefits
• Company laptop and phone reimbursement (if required)
• Healthcare plan
• Other awesome secret benefits we’ll tell you once you are on the team
• Being a part of an amazing, inclusive team that lives by our shared values and is committed to building the next phase of Stensul.

Stensul is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce.

If your experience is close (even if not a perfect fit) to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.

Who we are

Stensul is the Governed Creation™ Platform for enterprise marketing teams that need to create campaigns quickly, safely, and at scale. We bring creation, collaboration, and control together in one connected platform — combining AI-enabled creation, no-code production, embedded governance, and seamless integrations across the marketing tech stack. The result: faster output, lower costs, reduced risk, and work that stays consistently on brand.

At Stensul, we’re just as intentional about how we work as about what we build. We’re a people-first team that values inclusive collaboration, ownership, and continuous learning. If you thrive in a fast-paced environment and want to help define the future of marketing creation, we’d love to meet you.

Mission

Become a team player within the Security team by supporting log monitoring, incident response tasks and security automation. Collaborating with DevOps peers to ensure security best practices are followed for Cloud environment and deployment pipelines. Work closely with Revenue Operations to provide guidance on security configuration of their tooling. 

Competencies

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 3-5 years of experience in system security engineering, incident response or DevSecOps.
• Knowledge of security principles, best practices, and industry standards, such as NIST, ISO 27001, and CIS Critical Security Controls.
• Hands-on experience with security technologies, such as firewalls, IDS/IPS, SIEM, antivirus, and vulnerability scanning tools.
• Proven experience with incident response methodologies.
• Experience with cloud platforms, GCP, and common security controls within these environments, including container security.
• Familiarity with revenue operation platforms, such as Salesforce, and common security controls within these environments.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong documentation skills with attention to detail to effectively communicate security requirements and processes to technical and non-technical stakeholders.
• Analytical Profile
• Advanced English (Level B2 or higher)

Primary Responsibilities

• Monitor, investigate, and respond to security alerts and incidents, escalating significant incidents to senior analysts or management. 
• Design and build security automation mechanisms such as secure CI/CD pipelines with integrated SAST, DAST, SCA, IaC scanning, and container security.
• Perform vulnerability assessments, assist with remediation tracking, and support continuous improvement of the organisation’s security posture. 
• Maintain and improve operational security controls, including endpoint protection, access reviews, log monitoring, and cloud configuration checks to strengthen overall security posture.
• Configure, troubleshoot and maintain security infrastructure, software and hardware.
• Install software that monitors systems and networks for security breaches and intrusions. 
• Monitor systems for irregular behavior and set up preventive measures. 
• Educate and train staff on information system security best practices for monitoring and secure deployment.

What we offer

• A competitive compensation package that includes equity
• Company laptop and phone reimbursement.
• Flexible time off policy to balance your work and life in a way that suits you best
• Collaborative, transparent, and fun-loving office culture
• Being a part of an amazing, inclusive team that lives by our shared values and is committed to building the next phase of Stensul
• Open to hire in our Buenos Aires offices, or to work remotely

Given our teams are currently located in Buenos Aires City, Argentina, remote position candidates are required to be living within GMT-3 and GMT-1 location.

Stensul is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce.

If your experience is close (even if not a perfect fit) to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.

Who we are

Stensul is the Governed Creation™ Platform for enterprise marketing teams that need to create campaigns quickly, safely, and at scale. We bring creation, collaboration, and control together in one connected platform — combining AI-enabled creation, no-code production, embedded governance, and seamless integrations across the marketing tech stack. The result: faster output, lower costs, reduced risk, and work that stays consistently on brand.

At Stensul, we’re just as intentional about how we work as about what we build. We’re a people-first team that values inclusive collaboration, ownership, and continuous learning. If you thrive in a fast-paced environment and want to help define the future of marketing creation, we’d love to meet you.

What you'll do

Coming on as an expert, you’ll join one of our tight knit, cross functional Product Engineering teams, contributing to expanding the value that the Stensul platform offers to world class customers by implementing high quality solutions that meet the most demanding expectations. This gives you the unique ability to collaborate with Product, Design and QA experts to discover and solve for new market opportunities in an agile manner. You’ll contribute to technical discussions and decisions that enable us to take our software development practices to the next level as well as serve as a coach & mentor to other developers. 

We’re in a period of high growth which means we move fast, but you’ll do so alongside smart, driven individuals in a fun, collaborative environment with opportunities for growth. Our stack currently consists of PHP, MongoDB, Redis, Docker, Javascript (and Node.js), Vue.js, Go and Python to name a few. Learning Agile is one of our core values, which means that we are always identifying ways to make things better, and welcome new tools and languages that help us improve the way we work.

Specific responsibilities include:

• Working with roughly defined requirements and using the product vision to elaborate and build effective solutions
• Collaborating as part of a cross-functional team (Engineering, Product, Design, QA), helping achieve synergy, understanding our most demanding user needs and delivering features that exceed their expectations
• Participating and contributing in architectural/system design discussions and decisions
• Designing, implementing and maintaining improvements to the functionality of our platform
• Writing high quality, standardized, concise and maintainable code
• Promoting an AI-first culture for coding
• Tracking down and fixing bugs
• Following our agile methodology and contributing to its improvement
• Own and lead initiatives from inception to delivery and maintenance in an autonomous way
• Proactively adding positive energy to our rapidly growing company
• Helping, coaching and mentoring fellow team members in their day to day tasks and professional development, contributing to the team’s learning & development

Who you are

• Excellent Javascript programming skills 
• Excellent Frameworks/Libraries skills (Vue.js preferably, Angular, React)
• Knowledge of HTML5/CSS3 web application development
• Experience using design patterns
• Excellent OOP knowledge
• Knowledge of web architectures, services and APIs concepts
• Experience with version control (git)
• Ability to work well in an agile and team environment, a true team player
• Solid English communication skills both oral and written
• Proficiency on quality practices such as unit and E2E test implementation
• Strong testing skills and attention to detail
• Strong interest in understanding our customers, our market and our product to bring new ideas to the table

You get bonus points for having:

• Experience with AI tools (Claude Code, CodeRabbit, MCPs, Agents, etc)
• Frontend performance optimization (Core Web Vitals, lazy loading, code splitting, rendering performance)
• Performance debugging and profiling (Chrome DevTools, Lighthouse, Web Vitals)
• Identifying and resolving bottlenecks in high-traffic web applications
• Experience with Sass/LESS preprocessors, Webpack bundler and other Javascript related technologies
• Experience with Typescript and/or other type checking technologies
• Experience with high traffic sites
• Experience with monitoring tools and metrics (Sentry, New Relic, Datadog, Kibana)
• Experience with container technologies (Docker, Kubernetes)
• Experience with bug tracking tools like Jira, Redmine, Bugzilla, etc.
• Experience with functional programming
• Experience shipping products for enterprise companies
• Experience with email layout coding
• Knowledge of web server-side oriented languages (PHP,Java, Python, Golang, Javascript for Node.js) and frameworks (Laravel, Zend, Symfony)
• Knowledge of relational and document oriented databases (MySQL, MongoDB)
• A great sense of humor

What we offer

• Competitive salary & benefits
• Company laptop and phone reimbursement (if required)
• Healthcare plan
• Other awesome secret benefits we’ll tell you once you are on the team
• Being a part of an amazing, inclusive team that lives by our shared values and is committed to building the next phase of Stensul.
• Open to hiring in our Buenos Aires offices, or to work remotely with your commitment to meet the teams in our Buenos Aires office regularly.

Stensul is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce.

If your experience is close (even if not a perfect fit) to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.

Who We Are

Stensul is the Governed Creation™ Platform for enterprise marketing teams that need to create campaigns quickly, safely, and at scale. We bring creation, collaboration, and control together in one connected platform — combining AI-enabled creation, no-code production, embedded governance, and seamless integrations across the marketing tech stack. The result: faster output, lower costs, reduced risk, and work that stays consistently on brand.

At Stensul, we’re just as intentional about how we work as about what we build. We’re a people-first team that values inclusive collaboration, ownership, and continuous learning. If you thrive in a fast-paced environment and want to help define the future of marketing creation, we’d love to meet you.

Responsibilities

• Facilitate, lead, document and communicate architectural and technical discussions and decisions in the team, assessing risks and tradeoffs, and making sure all voices are heard, while favoring consent over consensus.
• Ensure technical principles, technical direction, policies (secure SDLC, data privacy, secrets management), processes (e.g. RCAs, Post-mortems, SOC2) and best practices are positively adopted and continuously improved by the whole team. Be hands-on and lead by example.
• Develop and promote a high-quality, technical sustainability-focused and continuous learning culture, along with cross-learning spaces and meetups.
• Develop a strong sense of ownership from idea to production, maturing and maintenance in the team.
• Have accountability for continuous system availability, avoiding critical situations, and working side by side with the team when they occur.
• Stay up to date with new technologies and tools, fostering experimentation and innovation with responsibility within the team.
• Contribute to a healthy environment and constantly improve team's engagement, contributing to team's growth by providing technical guidance and mentorship.
• Integrate and actively collaborate with other TLs (from other stream-aligned teams, platform teams, SRE team), seeking to exchange and discuss ideas, proposals, and learnings aimed at improving the Engineering area as a whole.
• Coordinate high or cross-impact deployments of their team across teams, ensuring clear communication of their impact.
• Collaborate with the team's Engineering Manager to adequately staff and expand the capacity of the team on both hiring and training initiatives.
• Anticipate and proactively communicate blockers, delays and cost ballooning of the work to the appropriate stakeholders in a timely manner.
• Communicate with empathy to both technical and non-technical roles, and influences through clarity, enabling alignment across multiple teams.
• Having the flexibility to adapt to the business context with a constructive and positive attitude.

 What we look for in you:

• Open to hire in our Buenos Aires offices, or to work remotely.
• 5+ years of technical leadership in software development teams, solving complex problems that demand the best performance.
• 12+ years of experience shipping high ­quality software.
• Solid knowledge of programming languages and paradigms, software and data modeling architecture and quality.
• Strong sense of empathy toward our product users, committed both to the quality of our products and to user satisfaction.
• Experience balancing perfection and pragmatism, as well as delivering iterative solutions that avoid overengineering.
• Advanced oral and written English skills.
• Strong communication skills. Proactively  work and communicate with multiple areas in the company as well as directly with customers when the situation demands.
• Candid, transparent and honest.
• Trust in your team and ability to effectively delegate work.
• Always willing to help and learn from others and by yourself.
• Have a good balance of determination, autonomy and collaboration.
• Seek continuous and rapid feedback.
• Work by our values: Learning Agile, Team Player, Garra, Above & Beyond.
• Know how to work in an agile and collaborative environment, and contribute to its improvement by ensuring we learn together.
• Strong interest and self driven understanding of our users, our customers, our market, and our product to challenge and co-create ideas and initiatives.

Technical skills we need for you:

• Excellent Javascript programming skills in modern frameworks like Vue.js and React.
• Extensive knowledge of web server-side oriented languages (PHP, Python, Golang, Javascript for Node.js).
• Knowledge of HTML5/CSS3 web application development.
• Knowledge of relational and document oriented databases (MySQL, MongoDB).
• Knowledge of web architectures, services and APIs concepts.
• Experience using design patterns.
• Excellent OOP knowledge.
• Experience with version control (git).
• Experience with Typescript and/or other type checking technologies.
• Experience with API design.
• Proficiency on quality practices such as unit test implementation, integration/contract testing, e2e, backend and frontend performance/load testing, CI quality gates, etc.
• Strong code refactoring skills.
• Strong technical documentation and communication skills (e.g. UML).
• Proficiency on AI assisted software development workflows.
• Customer-first mindset.
• Experience with monitoring tools and metrics (Sentry, New Relic, Datadog, Kibana).
• Experience with bug tracking tools like Jira, Redmine, Bugzilla, etc.

Bonus points for having:

• Experience with iterative and incremental development cycles.
• Experience with PHP frameworks (Laravel, Zend, Symfony).
• Experience with complex, high-performance and high-availability apps.
• Experience with container technologies (Docker, Kubernetes).
• Experience with functional programming.
• Experience with end-to-end tests.
• Experience with/Knowledge of engineering prompting, MCPs and Agents.
• Experience in complex refactoring of flagship products. 
• A great sense of humor (we sure do!).

 What we offer to you:

• A competitive compensation package that includes equity.
• Company laptop and phone reimbursement.
• Lots of room to own the role and implement new technologies that fuel automation of daily work
• Flexible time off policy to balance your work and life in a way that suits you best
• Being a part of an amazing, inclusive team that lives by our shared values and is committed to building the next phase of Stensul

About the role

As a Forward Deployed Engineer (Customer), you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. 

This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact.

What You’ll Do

• Own Customer Context: Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design.
• Architect AI Transformation: Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices.
• Be a Trusted Advisor: Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities.
• Translate & Coordinate: Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable.
• Design Reusability: Architect modular, scalable solutions that can be extended across customers and verticals.
• Drive Delivery: Collaborate with Applied AI engineers to oversee solution implementation, ensuring architectural alignment and execution excellence.
• Support Pre-Sales: Partner with sales engineers and customer teams to scope new opportunities, define technical requirements, and provide input on feasibility and effort.
• Lead Innovation: Stay ahead of emerging trends in AI, software integration, and business transformation—and bring that insight to our solution designs.
• Maintain Quality & Compliance: Ensure all solutions meet performance, security, and compliance standards.
• Travel Ready: Willingness to travel up to 50% for on-site discovery, deployment, and customer engagement.

What You Bring

• Experience: 7+ years in solution architecture or consulting roles, focused on enterprise-scale, customer-facing software implementations.
• AI & Cloud: Hands-on experience with generative AI tools, cloud platforms (AWS, GCP, or Azure), and modern integration patterns (APIs, webhooks, pipelines).
• Business Acumen: Strong understanding of customer priorities, with the ability to translate business needs into technical execution plans.
• Design Thinking: A problem-solver with a growth mindset, skilled in crafting scalable and future-proof architectures.
• Communication: Exceptional ability to convey complex technical and business concepts to diverse stakeholders, both technical and non-technical.
• Project Leadership: Proficiency with project planning tools and methodologies; capable of managing multiple solution tracks and timelines.
• Metrics Focus: Proven ability to define and track success through OKRs, KPIs, and tangible business outcomes.
• SaaS & Platform Fluency: Background in SaaS or enterprise platforms, with understanding of extensibility and multi-tenant design principles.
• Education: Bachelor's degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus.

Want to help us help others? We’re hiring!

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for our next Senior Staff Data Platform Architect to help design and evolve the modern data platform that powers analytics, product decision-making, experimentation, and AI/ML across GoFundMe.

This is a highly impactful role focused on modernizing our existing data ecosystem into a scalable, cloud-native foundation for real-time insights, experimentation, trust and safety, and AI-driven experiences. You’ll partner closely with engineering, product, analytics, and data science to build systems that are reliable, efficient, and built for long-term growth.

AI is increasingly embedded in how we build, prioritize, and ship across Product and Technology, and this role will help create the data foundation that enables those capabilities to scale responsibly, reliably, and effectively.

This is a hybrid position. Candidates considered for this role will be located in Buenos Aires, Argentina.

The Job

• Modernize and evolve our existing data ecosystem into a scalable, secure, and high-performing cloud-native platform.
• Own end-to-end data platform architecture across ingestion, transformation, modeling, storage, and consumption.
• Design systems that support analytics, real-time reporting, experimentation, trust and safety, and AI/ML use cases.
• Define enterprise-wide standards for data modeling, semantic layers, and trusted datasets used across the business.
• Build practical frameworks for data lineage, quality, privacy, and security, including support for GDPR, CCPA, and other compliance needs.
• Drive reliability, observability, and cost efficiency across the platform to support growth at scale.
• Guide technology decisions across data engineering, analytics, and AI use cases, including evaluation of modern tools and architectural patterns.
• Partner cross-functionally with engineering, product, analytics, and data science teams to translate business needs into scalable technical solutions.
• Stay hands-on in architecture and design decisions, helping solve complex platform problems when needed.
• Mentor engineers and raise the technical bar across the data organization by coaching on best practices and influencing strategic platform decisions.

You

• 10+ years of experience in data architecture, platform engineering, or data engineering, with at least 3+ years in a senior, staff, or architect-level role.
• Proven experience building and evolving data platforms end-to-end, including architecture, data models, and platform standards — not just individual pipelines.
• Hands-on experience with modern cloud-native data platforms such as Snowflake, Databricks, or similar technologies.
• Strong understanding of data modeling, semantic layers, and building trusted datasets for analytics and product use cases.
• Experience designing both batch and real-time data systems, including streaming or event-driven architectures.
• Leverage AI tools such as Claude and agentic workflows to accelerate architectural design, technical documentation, and platform delivery.
• Experience implementing data governance in practice, including lineage, data quality, access controls, and privacy/compliance frameworks.
• Strong communicator who can explain architecture decisions clearly to engineers, product managers, and leadership.
• Demonstrated ability to communicate complex technical concepts clearly and drive alignment across diverse stakeholders.
• Experience influencing technical direction across teams and aligning stakeholders such as AI Platform and other engineers around shared platform decisions.
• Comfort operating in a hands-on technical leadership role, balancing strategy with execution.
• Familiarity with AI-assisted development practices, using tools like Claude or agentic frameworks to accelerate design, documentation, and code review.

Preferred

• Experience at a high-growth consumer tech company, marketplace, fintech, or SaaS platform.
• Experience supporting experimentation, trust and safety, fraud, or ML/AI-driven systems.
• Familiarity with dbt, Looker, or similar semantic modeling and analytics tools.
• Experience with lakehouse technologies such as Delta Lake or Iceberg.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

As part of Fireblocks, Dynamic represents the next evolution of non-custodial wallet infrastructure. Dynamic is Fireblocks’ embedded wallet platform, purpose-built for developers who want to bring crypto and stablecoin experiences into modern applications without complexity. Together, Fireblocks and Dynamic are building the most complete, secure, and developer-friendly wallet infrastructure in the industry by combining institutional-grade security with consumer-grade experiences.

About the Team

Dynamic was founded in 2021 with a simple vision: every app and website will have a wallet component. That vision is rapidly becoming reality. Wallets are no longer limited to crypto-native products, they are becoming foundational infrastructure for payroll, remittances, and global payments. Dynamic powers wallet-based experiences for leading crypto and fintech teams including Kraken, zerohash, Magic Eden, and more.

Dynamic builds and maintains developer-first SDKs that enable teams to seamlessly integrate embedded wallet functionality directly into their applications. These embedded wallets allow end users to create, manage, and use wallets without leaving the product experience, making wallets feel like a native part of modern fintech and crypto apps.

As part of Fireblocks, the Dynamic team continues to build and scale the infrastructure and developer tooling that has onboarded 50M+ wallets across crypto and fintech applications. In this context, Dynamic powers the application-layer wallet experience and developer tooling, complementing Fireblocks’ core custody, security, and transaction infrastructure. The team operates with a strong product mindset and deep focus on security, reliability, scalability, and exceptional developer experience. Engineers at Dynamic build secure-by-default systems and approach their work with a strong customer focus, balancing technical excellence with real-world user needs. You will be joining a passionate group that moves fast, works with the biggest names in payments and fintech, and is defining how the next generation of financial applications are built.

What You’ll Do

• Design and implement high-quality native mobile SDKs that enable developers to integrate embedded wallet functionality into their applications, with a strong focus on API ergonomics, performance, and reliability.
• Own SDK features end-to-end: from API design and architecture, through implementation and testing, to release, versioning, and developer documentation.
• Build and maintain secure, reliable SDK components for wallet operations, including cryptographic operations, blockchain interactions, and security-sensitive flows.
• Define and evolve the SDK architecture to support long-term maintainability, backward compatibility, and adoption across diverse customer applications.
• Build sample applications and demos that showcase SDK capabilities and serve as integration references for customers.
• Create clear, comprehensive SDK documentation and integration guides.
• Work with developer relations and support teams to address customer integration challenges.
• Raise the bar for quality and operational excellence by establishing best practices around testing, observability, releases, and code health.
• Contribute to a culture of ownership and execution, leading by example through hands-on work, code reviews, documentation, and knowledge sharing.

What You’ll Bring

• 5+ years of software engineering experience, with deep focus on mobile development and shipping production-grade SDKs.
• Demonstrated track record of building and shipping high-quality code, with work you can point to and discuss in depth.
• Strong hands-on experience with iOS (Swift) and/or Android (Kotlin); experience with React Native or other cross-platform frameworks, and familiarity with all.
• Experience building mobile SDKs or shared libraries, including API design, versioning, packaging, and long-term maintenance across platforms.
• Experience with blockchain-enabled mobile systems, including wallet flows, signing, and on-chain interactions.
• Experience working on security-sensitive mobile software, such as key management, secure storage, cryptography, or financial products.
• Strong grasp of mobile engineering best practices, including CI/CD, automated testing, release management, and observability.
• A get-things-done mindset with the ability to independently own problems and deliver end-to-end solutions.
• Comfortable making long-term architectural decisions while remaining pragmatic and adaptable.
• B.Sc. in Computer Science / Engineering or equivalent practical experience.
• Remote role in a distributed team; preference for candidates in the Americas time zone.

Big Advantages

• Rust and/or WebAssembly (Wasm) experience, particularly building cross-platform SDKs consumed by mobile apps.
• Experience designing shared core logic used across iOS and Android.
• Experience with advanced mobile security primitives (secure hardware, MPC, low-level crypto).
• Prior experience owning or founding a mobile platform or SDK from scratch.

WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. NeuralMesh by WEKA sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy.

WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey.

What you'll be doing:

As a Global Resolution Engineer (GRE) – Networking SME at WEKA, you will serve as a top-tier technical escalation resource with deep specialization in networking for high-performance computing (HPC), AI/ML, and enterprise environments. You will be embedded in the GRE team and work cross-functionally with Customer Success, Engineering, and Product to resolve critical customer issues, influence product networking design, and improve global support readiness.

You will combine your expertise in modern networking technologies (Ethernet, Infiniband, RDMA, DPDK, UCX) with an understanding of WEKA’s unique networking stack and deployment architectures, helping customers achieve maximum performance, stability, and scalability in demanding environments.

As a GRE - Networking SME you'll: 

• Serve as the primary escalation point for complex customer issues related to networking, fabric design, connectivity, and performance in WEKA deployments.
• Troubleshoot Layer 1–4 networking problems in high-throughput, low-latency environments, including AI/ML pipelines and HPC clusters.
• Collaborate with Customer Success Engineers to mentor, review case strategy, and elevate overall team networking competence.
• Engage in proactive problem prevention by analyzing field data to identify emerging patterns, bottlenecks, or systemic flaws in network configurations.
• Maintain and evolve WEKA’s Known Issues Database, Technical Advisories (WTAs), and Knowledge Base (KB) with network-centric content.
• Partner with the Development team to provide detailed root cause analyses and influence future product capabilities and diagnostics tools.
• Conduct deep-dive training sessions on advanced networking topics for internal support teams and key customers.
  Participate in technical design reviews, both internally and with customer architecture teams, to ensure networking best practices are followed.
• Continuously improve WEKA’s internal tooling for packet capture, latency analysis, flow visualization, and path validation.
• Represent GRE in cross-functional architecture reviews involving customers, field engineers, and partners, with a focus on networking readiness and scalability.
• Support global 24/7 operations through on-call participation and high-severity incident resolution.

Requirements:

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; equivalent experience accepted.
• 15+ years in advanced technical support, network engineering, or network architecture roles in enterprise, cloud, or HPC environments.
• Demonstrated ability to act as a technical lead in multi-team escalations and customer-critical situations.
• Experience working with or supporting cloud providers (AWS, Azure, GCP) and hybrid deployments is preferred.
• English fluency required; additional languages a plus.
• Flexibility to support global operations, including on-call rotation and occasional travel.
  
  

Additional required skills:

• Subject matter expertise in modern data center networking, including Ethernet (10/25/40/100/400G), Infiniband (HDR/NDR), RDMA (RoCE), DPDK, and UCX.
• Extensive experience with multi-vendor enterprise switching and routing platforms (Arista, NVIDIA/Mellanox, Cisco, Juniper).
  Deep understanding of TCP/IP, LACP, ECMP, jumbo frames, MTU tuning, congestion control, and QoS in storage and compute networks.
• Hands-on experience with network telemetry tools, performance tuning, and link-level diagnostics (ethtool, iperf, perfquery, ifconfig, fabric utilities).
• Advanced Linux systems administration with emphasis on network stack debugging and tuning (sysctl, iptables/nftables, routing tables).
• Proven ability to resolve complex technical issues in distributed systems, particularly in storage-heavy, compute-intensive workloads.
• Excellent written and verbal communication skills, with the ability to convey technical detail clearly and concisely.
• Familiarity with WEKA’s architecture and networking requirements is a strong plus.
• Ability to lead architectural discussions on datacenter fabrics for scale-out systems (AI training clusters, hybrid cloud architectures, etc.).
• Strong documentation skills; able to produce clear internal guides and customer-facing technical content.
  Bonus: Experience with Kubernetes networking (CNI plugins, pod networking), Terraform, Ansible, or scripting in Python/Bash for automation.

The WEKA Way:

• We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.
• We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.
• We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable.
• We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.

Concerned that you don’t meet every qualification above?

Studies have shown that women and people of color may be less likely to apply for jobs if they don’t meet every qualification specified. At WEKA, we are committed to building a diverse, inclusive and authentic workplace. If you are excited about this position but are concerned that your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA.

 WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

THE ROLE

You'll be the person ultimately accountable for the studio's success, measured by client satisfaction, team performance, creative quality, and commercial health. This is a role that sits at the intersection of client services, leadership, strategy, and commercial management. You won't be in the day-to-day detail of every project, but you'll have clear oversight of what's moving through the studio, and you'll set the standard for how the team operates, collaborates, and delivers.

We're looking for someone with a strong agency background who understands the complexities of working embedded within a major global brand. Someone who can partner with Brand Directors and senior marketing leaders as a trusted adviser, not just a service provider. Someone who can develop, coach, and inspire a multi-disciplinary team while keeping a sharp eye on commercial performance and growth opportunities.

Success means a client team that sees the studio as an indispensable partner, a studio team that is motivated, developing, and delivering its best work, and a commercial position that is healthy, growing, and clearly demonstrating value.

WHAT YOU'LL DO

Client Partnership

• Act as the senior client lead for the studio, building strong, trusted relationships with Brand Directors, senior marketing leaders, and key stakeholders.

• Partner with the client as a long-term strategic adviser, contributing to the development of brand and marketing strategy, not just executing briefs.

• Be the escalation point for any client issues, approaching problems with a solutions-focused attitude and resolving them quickly while protecting both the relationship and the team.

• Challenge the client constructively when needed, negotiating to create outcomes that work for both the brand and the studio, while maintaining a positive, productive partnership.

• Ensure the studio consistently delivers to the expected levels of client service, quality, and responsiveness.

Leadership and Team Development

• Lead the studio team by example, line managing senior team leads across social, creative, strategy, production, and content.

• Develop, coach, and guide team leads and their teams to consistently add value, challenge briefs, and deliver outstanding social-first creative work.

• Maintain oversight of the studio's work-in-progress and project pipeline, directing teams to deliver without being pulled into the day-to-day management of individual projects.

• Spot potential in your team members, support their growth, and create an environment where people are motivated, accountable, and producing their best work.

• Foster a studio culture that is collaborative, inclusive, and grounded in creative ambition and operational excellence.

Growth

• Be responsible for growing the studio's offering, proactively identifying opportunities to expand the scope of work, push capabilities, and increase the studio's value to the client.

• Build relationships with senior stakeholders beyond the immediate brand team, keeping the studio front of mind for new briefs, projects, and strategic needs across social, content, creative, and data.

• Advocate for the studio's capabilities in social-first creative, content production, creator partnerships, strategy, and data and insight, pushing to extend the studio's role from production into more strategic and upstream work.

• Identify emerging client needs and market trends, positioning the studio to respond with relevant, compelling proposals.

Operations and Commercial Management

• Manage the studio's P&L, forecasting operational income and tracking commercial performance against targets on a regular basis.

• Ensure the team works to established processes, while challenging and refining ways of working to improve efficiency, effectiveness, and output quality.

• Oversee resource planning and allocation across the studio's workstreams, ensuring the right people are on the right work and capacity is managed sustainably.

• Report on studio performance, commercial health, and growth to senior management with clarity and accountability.

WHAT YOU BRING

• 10+ years of relevant agency experience, with a significant portion in client services, account leadership, or business management roles.

• Proven experience leading teams of 15+ people across multi-disciplinary functions, including creative, social, content, strategy, and production.

• A track record of building and maintaining trusted partnerships with senior clients at Brand Director or VP level within major consumer brands.

• Experience working with large FMCG or beauty and personal care clients, with a strong understanding of how global brand organisations operate.

• A strong grounding in the commercial management of accounts, including P&L responsibility, forecasting, scope management, and growth planning.

• Demonstrated ability to grow accounts and expand studio scope, identifying and converting opportunities that extend the offering beyond production into strategy, creative, and data.

• Experience developing, coaching, and leading senior team members, with a track record of building high-performing, motivated teams.

• Strong strategic thinking, with the ability to contribute meaningfully to brand and marketing strategy conversations, not just operational delivery.

• The ability to balance oversight and delegation effectively, maintaining visibility of the studio's output without getting caught in day-to-day project detail.

• A solutions-focused approach to problem-solving, with the composure and judgement to handle escalations, shifting priorities, and complex stakeholder dynamics.

• Experience working in an in-house agency, embedded studio, or on-site model is a strong advantage, with an appreciation for the nuances of working within a client's organisation daily.

• Professional proficiency in English; additional languages are a plus.

Gen AI and Agentic Thinking

• A strong understanding of how Gen AI tools and capabilities are changing social content creation, creative production, and marketing strategy, with the ability to articulate this to clients and guide teams accordingly.

• Agentic leadership mindset: a systematic approach to complex business challenges, identifying the most effective path forward and enabling the team to execute with clarity and accountability.

• Experience guiding or sponsoring the adoption of AI tools and workflows within a creative or content studio, with a focus on practical value, responsible use, and client confidence.

• The ability to position AI capability as a growth lever for the studio, incorporating it into proposals, scope discussions, and strategic conversations with the client.

• Understanding of AI limitations and the importance of balancing technology with human creativity, judgement, and oversight.

Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.

NICE TO HAVE

• Experience specifically leading social-first or content-led studio operations.

• Multi-market or global account leadership experience.

• A background that includes creative, strategy, or production roles before moving into client services and leadership.

• Experience with transformation programmes, studio stand-ups, or capability building within embedded agency models.

• Familiarity with social analytics, performance measurement, and data-led decision-making at a strategic level.

#OLATAM #REQID16844

THE ROLE

You'll be one of the key creatives behind social content, producing work that makes the brand one of the most engaging and trusted voices online. This isn't about polished ad campaigns adapted for social. It's about content that feels native to each platform, content that resonates because it reflects real people, real moments, and real conversations.

Working at the intersection of brand purpose and social culture, you'll create content that sits naturally alongside the creators, conversations, and trends your audience already follows. You understand that the most effective brand content doesn't feel like brand content at all. It feels honest, relevant, and worth sharing.

We're looking for someone who is culturally plugged in, creatively resourceful, and comfortable producing content end to end. Someone who can spot a content opportunity, concept it quickly, produce it with care, and deliver it while it's still relevant. Success means content that people genuinely want to engage with, that strengthens brand affinity, and that drives saves, shares, comments, and conversation.

WHAT YOU'LL DO

• Concept, shoot, edit, and produce social-first content across TikTok, Instagram Reels, YouTube Shorts, Stories, static, and emerging formats.

• Develop content ideas that translate brand purpose and product messaging into authentic, platform-native moments that audiences relate to and want to share.

• Create lo-fi, high-impact content using a mix of smartphone, DSLR, and simple lighting and production setups, prioritising authenticity over polish.

• Storyboard and present content concepts, clearly articulating the creative idea and platform rationale.

• Stay current with social trends, viral formats, platform features, creator culture, and emerging content styles, flagging relevant opportunities to the team and translating them into content ideas.

• Produce reactive and real-time content that connects the brand to cultural moments and trending conversations while staying true to its voice and values.

• Edit and adapt content across formats and platforms, reimagining a single shoot or asset in multiple ways to maximise reach and relevance (using Premiere Pro, CapCut, and native platform editing tools).

• Collaborate with social media managers to align content with publishing calendars, campaign timelines, and community engagement priorities.

• Support shoots and content production involving content creators, influencers, and real people, ensuring the process is inclusive, respectful, and representative.

• Experiment with new formats, techniques, and creative approaches, sharing what works and what doesn't with the wider team.

• Use Gen AI tools to support content creation, from ideation and visual references to editing and copy exploration.

• Ensure all content meets platform specifications, brand guidelines, accessibility standards, and compliance requirements.

WHAT YOU BRING

• A portfolio demonstrating 2–4 years of social content creation, with examples of platform-native work that generated genuine audience engagement (shares, saves, comments, conversation).

• Technical confidence across the content creation process: concepting, shooting, editing, and publishing, with comfort moving between smartphone and DSLR setups.

• Solid editing skills in Premiere Pro, Canva, CapCut, or equivalent, with the ability to adapt content across formats and platforms.

• Fluency in social platforms (TikTok, Instagram, YouTube, and emerging channels), including an understanding of what performs, why, and how content is discovered and shared.

• A feel for cultural relevance, with the ability to spot trending moments, formats, and conversations and turn them into content ideas quickly.

• Experience creating content for consumer brands, with an understanding of how to communicate product or brand messages in a way that feels genuine and relatable rather than forced.

• The ability to work at social speed, managing your time and priorities to deliver quality content on tight turnarounds.

• A collaborative, proactive attitude, with a willingness to pitch in across different types of content and production needs.

• An interest in inclusive content creation, including authentic representation in casting, imagery, and storytelling.

• Professional proficiency in English; additional languages are a plus.

Gen AI and Agentic Thinking

• Basic proficiency with Gen AI tools (such as ChatGPT, Midjourney, Adobe Firefly, DALL-E) to support ideation, mood boarding, visual exploration, and content iteration.

• An agentic approach to your work: ability to self-organise, break down creative tasks, find efficient solutions, and deliver independently.

• Willingness to experiment with AI tools as part of the content creation process, understanding when they add value and when human creativity and judgement are needed.

• Understanding of AI limitations, with an eye for outputs that feel authentic versus generic.

Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.

NICE TO HAVE

• Experience working on beauty, personal care, wellness, or lifestyle brands.

• Experience in an in-house agency, embedded studio, or social-specialist content team.

• Motion graphics or animation skills (After Effects or similar).

• Photography skills and experience with still content for social.

• Experience creating content that addresses topics such as body confidence, self-esteem, or inclusivity.

• Familiarity with social analytics and how performance data informs creative decisions.

• Experience with accessibility in content creation (captions, alt text, inclusive design).

• Experience working with or alongside content creators and influencers.

THE ROLE

You'll be the person who connects a brand with the creators who bring it to life in the most authentic, relatable way across social. This is a multi-faceted role that blends influencer strategy, relationship management, creative thinking, and project management. You'll develop and manage the creator community end to end, shaping how the brand partners with influencers and content creators to drive reach, engagement, and genuine advocacy.

We're looking for someone who understands that influencer marketing isn't about reach alone. It's about finding and partnering with creators whose audiences trust them, whose content feels real, and whose values align with the brand's commitment to inclusivity and authenticity.

Success means a thriving, well-managed creator community that delivers consistent, high-quality content, a programme that scales across markets, and influencer partnerships that feel as authentic to audiences as they do to the creators themselves.

WHAT YOU'LL DO

Creator Identification and Recruitment

• Identify, contact, and recruit creators on an ongoing basis, building a diverse community of influencers who authentically represent brand values and resonate with target audiences across platforms.

• Evaluate potential creator partners based on audience relevance, content quality, engagement authenticity, brand alignment, and representation of diverse voices.

• Maintain and manage a structured creator database, tracking tiers, content output, performance, and relationship status.

Community Management and Engagement

• Develop and manage the creator engagement programme, building genuine, long-term relationships with influencers rather than transactional, campaign-by-campaign partnerships.

• Manage ongoing communication and dialogue with the creator community, ensuring creators feel valued, informed, and connected to brand purpose.

• Create and distribute regular community communications, such as newsletters, updates, and exclusive content.

• Organise and support creator events, focus groups, and community moments that deepen relationships and generate insight.

• Ideate and produce creative product mailers and gifting activations that surprise and engage creators in ways that feel personal and on-brand.

Campaign and Content Activation

• Brief and manage creators for campaign activations, always-on content, product launches, and cultural moments, ensuring deliverables are on time, on brand, and aligned with platform best practices.

• Develop creative briefs for influencer content that give creators clear direction while leaving room for authentic, platform-native expression.

• Coordinate with the creative and social teams to ensure influencer content is integrated into broader content calendars and campaign plans.

• Track and record all creator content, ensuring proper usage rights, approvals, and compliance with advertising and disclosure regulations.

Performance and Reporting

• Report on influencer campaign performance, community growth, engagement metrics, and programme impact, using data to refine strategy and demonstrate value.

• Monitor creator content quality and audience response, identifying what's working and feeding learnings back into briefs and strategy.

• Track programme operations including newsletter engagement, event participation, and community health metrics.

Programme Development and Scaling

• Shape and refine the creator programme's processes, tools, and ways of working, building a model that is efficient, scalable, and replicable.

• Support the expansion of the creator programme into additional markets, adapting the approach for different regions, platforms, and audiences.

• Contribute to the wider studio's influencer strategy, sharing best practices and insights that raise the standard across the team.

Client Partnership

• Partner with brand stakeholders on influencer strategy, presenting programme updates, campaign results, and recommendations with clarity and confidence.

• Manage client feedback and approvals within the influencer workflow, keeping stakeholders informed and the process running smoothly.

WHAT YOU BRING

• 3–5 years of experience in influencer marketing or creator management, with a focus on consumer brands, ideally in beauty, personal care, wellness, or FMCG.

• A proven track record of identifying, recruiting, briefing, and managing influencers and content creators across TikTok, Instagram, YouTube, and emerging platforms.

• Experience building and maintaining ongoing creator communities or ambassador programmes, not just one-off campaign activations.

• Strong project management skills, with the ability to manage multiple creator relationships, campaigns, and workstreams simultaneously without dropping detail.

• An understanding of influencer contracts, usage rights, disclosure regulations, and compliance requirements.

• Creative thinking, with the ability to develop engaging briefs, gifting concepts, event ideas, and community activations that strengthen creator relationships.

• Confidence presenting to and partnering with brand clients, with clear and structured communication skills.

• Experience using influencer management platforms and tools (such as CreatorIQ, Traackr, Grin, or similar) and social listening or analytics tools.

• Strong analytical skills, with the ability to report on campaign performance, interpret engagement data, and translate findings into actionable recommendations.

• An authentic interest in creator culture and social platforms, with an understanding of what makes influencer content feel genuine versus forced.

• An appreciation for inclusive representation, with experience or a strong interest in working with diverse creators who reflect a broad range of backgrounds, identities, body types, and experiences.

• Highly organised, with a proactive, solutions-focused approach to managing complexity.

• Professional proficiency in English; additional languages are a plus, particularly if relevant to multi-market expansion.

Gen AI and Agentic Thinking

• Working proficiency with Gen AI tools (such as ChatGPT, Claude, Perplexity) to support creator research, brief development, reporting, and programme communications.

• Agentic mindset: ability to self-direct, prioritise across competing workstreams, identify opportunities, and find efficient solutions independently.

• Willingness to experiment with AI tools to improve influencer identification, content analysis, trend monitoring, and workflow efficiency.

• Understanding of AI capabilities and limitations, with a commitment to human judgement in relationship management, creative evaluation, and brand alignment decisions.

Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.

NICE TO HAVE

• Experience in an in-house agency, embedded studio, or social-specialist environment.

• Multi-market influencer programme experience, with an understanding of adapting creator strategies across regions and cultures.

• Experience with influencer-led content production, including on-set coordination and creator direction.

• A background in social media management or content creation alongside influencer management.

• Experience working with creators on purpose-led or social impact campaigns.

• Familiarity with social commerce and affiliate-driven influencer models.

#OLATAM #REQID16847

THE ROLE

You'll be the strategic engine behind a brand's social presence, turning audience understanding, cultural signals, and platform data into briefs, frameworks, and recommendations that guide the creative team to produce stand-out work. Working across always-on content, campaign activations, creator partnerships, and reactive cultural moments, you'll ensure social output is strategically coherent and creatively ambitious.

We're looking for someone who can think at brand level and act at platform level, someone equally comfortable articulating a long-term content strategy as they are writing a sharp brief for a trending moment on TikTok. Success means social work that is rooted in real insight, aligned with brand purpose, and demonstrably effective in driving engagement, conversation, and brand affinity.

WHAT YOU'LL DO

• Lead social-first strategy, developing content strategies, campaign platforms, and always-on frameworks that connect brand purpose to audience behaviour on social.

• Mine consumer, cultural, and category insight to identify opportunities for the brand to show up meaningfully in social conversations and cultural moments.

• Translate platform data, social listening, and audience research into actionable creative briefs that give the team a clear strategic springboard.

• Develop audience and community strategies that deepen connection with diverse audiences across markets and platforms.

• Partner with the creative team to shape ideas from brief through to execution, providing strategic input that sharpens and elevates the work.

• Collaborate with social media managers to align strategic recommendations with publishing plans, platform priorities, and performance learnings.

• Inform creator and influencer strategy, identifying partnership opportunities that are authentic to the brand and relevant to target audiences.

• Present strategic thinking and campaign recommendations to brand stakeholders with clarity, confidence, and a strong point of view.

• Analyse social performance data and campaign results to refine strategy over time, building a continuous learning loop between insight, creative, and outcomes.

• Stay ahead of social platform evolution, emerging audience behaviours, cultural trends, and competitive activity in beauty and personal care.

• Mentor and develop junior strategists within the studio, building strategic capability and fostering a culture of curiosity and rigour.

• Shape strategic processes and tools for the studio, including briefing templates, insight frameworks, and reporting approaches suited to social-speed workflows.

WHAT YOU BRING

• 8+ years of strategy experience, with a significant focus on social-first or digital-first work for consumer brands.

• Deep understanding of social platforms (TikTok, Instagram, YouTube, and emerging channels), including how audiences behave, how content is discovered, and what drives engagement.

• A track record of developing strategies that led to effective, measurable social campaigns or content programmes.

• Experience in beauty, personal care, wellness, or FMCG, with a strong grasp of category dynamics, consumer motivations, and cultural context.

• Proven ability to turn research, data, and cultural observation into sharp, actionable briefs and strategic frameworks.

• Experience working with or briefing content creators and influencer partnerships as part of a social content strategy.

• Confidence presenting strategic recommendations to senior brand stakeholders, with the ability to simplify complexity and build conviction.

• Strong analytical skills, with experience using social listening tools, platform analytics, and audience research to inform strategy.

• A collaborative working style, with experience partnering closely with creative, production, and media teams.

• Experience mentoring or developing other strategists.

• Professional proficiency in English; additional languages are a plus.

Gen AI and Agentic Thinking

• Proficiency with Gen AI tools (such as ChatGPT, Claude, Perplexity, research assistants) to enhance insight generation, trend analysis, audience research, and strategic development.

• Agentic mindset: ability to deconstruct complex strategic challenges, map out the most effective approach, and execute with rigour and adaptability.

• Experience using AI to accelerate research, identify patterns in data, and stress-test strategic hypotheses.

• Understanding of AI capabilities and limitations, with strong critical evaluation of AI-generated insights and a commitment to human judgement and contextual nuance.

• Ability to guide teams in using AI tools responsibly and effectively within the strategic process.

Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.

NICE TO HAVE

• Multi-market or global brand strategy experience, with an understanding of adapting social strategy across regions and audiences.

• Experience in a social-specialist, in-house, or embedded agency environment.

• Familiarity with social commerce, community management strategy, or earned media approaches.

• Experience with brand purpose, inclusion, or social impact strategy.

• Knowledge of the evolving regulatory and ethical landscape in beauty marketing.

#OLATAM #REQID16837

THE ROLE

You'll be one of the people who makes a brand's social presence happen, day in, day out. From content ideation, trend tracking and scheduling to community engagement, copy writing, and performance tracking, you'll manage the daily rhythm of social channels and ensure the brand shows up consistently and compellingly across platforms.

This is a role for someone who is organised, culturally-fluent, and genuinely enthusiastic about social media as a discipline. You understand what makes content work on TikTok versus Instagram versus YouTube, you can write copy that fits the tone of each platform, and you notice when something is trending before it peaks. We're looking for someone who is as comfortable managing a content calendar and pulling a performance report as they are drafting a reactive post or briefing a content creator on an emerging format.

Success means channels that run smoothly, content that consistently meets brand and platform standards, a community that feels listened to and engaged, and performance data that shows steady growth in reach, engagement, and brand affinity.

WHAT YOU'LL DO

Content Planning and Publishing

• Create and manage social content calendars across TikTok, Instagram and emerging platforms, ensuring a consistent cadence of planned, campaign, and reactive content.

• Schedule and publish content across platforms, ensuring every post meets brand guidelines, platform specifications, and accessibility standards (captions, alt text, format requirements).

• Write and adapt social copy for each platform, ensuring tone of voice is consistent, compelling, and native to the channel.

• Coordinate with the creative team and content creators to ensure assets are delivered on time, correctly formatted, and ready to publish.

• Support the Senior Social Media Manager in planning always-on content, campaign activations, and seasonal or product-launch moments.

Community Management and Engagement

• Monitor social channels daily, responding to comments, messages, and mentions in a timely, on-brand, and thoughtful manner.

• Engage proactively with audiences, fostering a sense of community and connection that reflects values of inclusivity and authenticity.

• Track trending topics, hashtags, cultural moments, and platform features, flagging relevant opportunities to the wider team and, where appropriate, drafting reactive content.

• Identify opportunities to surprise and delight audiences through creative engagement, timely responses, and community-building moments.

Performance Tracking and Reporting

• Track and report on social content performance across platforms, compiling regular reports on key metrics including reach, engagement, saves, shares, and audience growth.

• Use native platform analytics and social management tools to monitor content effectiveness, identify trends, and flag insights that can inform future content decisions.

• Support the Senior Social Media Manager and Data Analyst in building a continuous learning loop between content output and performance data.

Collaboration and Coordination

• Collaborate with content creators, designers, and copywriters to ensure social assets align with the content calendar and campaign objectives.

• Support the coordination of influencer and creator content within the publishing schedule, ensuring assets are approved, scheduled, and tracked.

• Work closely with the brand team on day-to-day social activity, keeping stakeholders informed of what's publishing, what's performing, and what's coming next.

• Support briefing processes, helping to translate client briefs and campaign objectives into clear direction for the creative team.

Platform Expertise and Trends

• Stay current with social platform updates, algorithm changes, new features, and emerging content formats, sharing relevant developments with the team.

• Contribute ideas for new content formats, series, and engagement approaches based on platform evolution and audience behaviour.

• Ensure the studio's content approach reflects the latest platform best practices for organic reach and engagement.

WHAT YOU BRING

• 3–5 years of experience in social media management for consumer brands, ideally in beauty, personal care, wellness, or FMCG.

• Strong platform fluency across TikTok, Instagram, YouTube, and emerging social channels, including an understanding of content formats, algorithms, audience behaviours, and publishing best practices.

• Experience managing social content calendars and publishing workflows across multiple platforms.

• Solid copywriting skills, with the ability to write platform-native social copy that reflects a brand's tone of voice and connects with diverse audiences.

• Experience with community management, including responding to comments and messages, engaging with audiences, and maintaining a consistent, on-brand presence.

• Familiarity with social media management tools (such as Sprinklr, Hootsuite, Sprout Social, or similar) and native platform analytics.

• The ability to track and report on social performance metrics, with a good understanding of what the numbers mean and how they inform content decisions.

• Strong organisational skills, with the ability to manage multiple workstreams, competing deadlines, and day-to-day publishing demands without losing attention to detail.

• A genuine interest in social culture, digital trends, and the evolving beauty and personal care landscape.

• A collaborative, proactive working style, with the confidence to flag opportunities, raise issues, and contribute ideas.

• Professional proficiency in English; additional languages are a plus.

Gen AI and Agentic Thinking

• Basic proficiency with Gen AI tools (such as ChatGPT, Claude, Copy.ai, Grammarly) to support copy drafting, content ideation, trend research, and reporting.

• An agentic approach to your work: ability to self-organise, manage priorities, find efficient solutions, and take initiative across a busy, multi-platform workload.

• Willingness to experiment with AI tools as part of the social workflow, understanding when they add value and when human creativity, cultural nuance, and community instinct are needed.

• Understanding of AI limitations, with an eye for outputs that feel authentic and on-brand versus generic.

Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.

NICE TO HAVE

• Experience in an in-house agency, embedded studio, or social-specialist environment.

• An editorial background or experience writing long-form and short-form content for social.

• Experience working with influencer or creator content within a publishing workflow.

• Familiarity with social listening tools and basic audience research.

• Experience with accessibility in social publishing (captions, alt text, inclusive content practices).

• An interest in or experience with brand purpose, inclusivity, or social impact in a marketing context.

• Familiarity with paid social amplification and how organic and paid content work together.

#OLATAM #REQID16849