Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe Pro team is searching for a Staff Software Engineer to drive the technical vision and execution of our Integrations platform. You’ll serve as a senior IC on a high-impact team responsible for core integration surfaces including Public APIs, Webhooks, Salesforce integrations (NPC, NPSP), and Integration Platform as a Service (iPaaS) tools like Workato and Zapier. You’ll lead architecture efforts, mentor engineers, and work closely with cross-functional partners to build robust, scalable integration solutions that connect GoFundMe to the broader ecosystem. This role is ideal for a seasoned technical leader who thrives on solving complex problems, setting architectural direction, and leading by example through hands-on contributions.

Candidates considered for this role will be located in the Buenos Aires, Argentina.

The Job

• Define and drive the technical roadmap for our Integrations platform, ensuring it scales with product growth and business complexity.
• Lead the design and implementation of core integration components: Public/Private APIs, webhooks, internal/external system connectivity, and automation workflows.
• Serve as a hands-on expert and role model in software design, system architecture, and best practices.
• Guide the team’s use of AWS services (e.g., Glue, Lambda, API Gateway, Step Functions) to power scalable and maintainable integration workflows.
• Evaluate and integrate with third-party platforms like Salesforce (NPC/NPSP, Experience Cloud), Workato, and Zapier.
• Champion the use of AI-assisted development tools (e.g., GitHub Copilot, Cursor) to boost engineering quality and efficiency.
• Mentor and support engineers across the team through design reviews, pair programming, incident reviews, and informal technical coaching.

You 

• Strong and varied startup experience.
• Have 10+ years of software engineering experience with a deep focus on backend and systems integration (APIs, GraphQL, Webhooks, TypeScript, AWS, MySQL).
• Have proven expertise in designing and building robust APIs and scalable integration architectures like Microservices and event driven architectures.
• Familiarity with managing infrastructure using Terraform.
• Have strong experience in analyzing, diagnosing, and preventing performance and scale problems, with expertise in application performance monitoring and log analytics tools like NewRelic and BugSnag.
• Are proficient in at least two of the following: Node.js, Python, Java
• Have strong AWS experience, particularly with services relevant to data and integration (e.g., AWS Glue, Step Functions, Lambda, SQS/SNS).
• Bring a product mindset and a pragmatic approach to technical decision-making to the team.
• A strong mentoring orientation and a desire to elevate those around you.

Preferred

• Experience building or maintaining Salesforce integrations and familiarity with nonprofit-specific packages (NPC, NPSP, Experience Cloud)
• Experience working with a CRM product and have a good understanding on how different CRMs work.
• Have demonstrated use of AI development tools to accelerate delivery and maintain high standards.
• Working experience with PHP Laravel.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About you

The core mission of the product management team at AppDirect is to improve how cloud software and solutions are discovered, purchased and managed globally. We have a strong passion for creating best-in-class user experiences at every stage of the customer journey. We thrive on turning complex technical challenges into elegant customer-focused solutions that are scalable and easy to use. Catering to a diverse ecosystem of cloud commerce vendors, channels and users requires us to creatively think our way through challenges, with a dual focus on product quality and time-to-market. We learn, holding each other accountable, while also being committed to our shared success.

You are an experienced product manager to lead the evolution of our reseller and CPQ services, with a particular focus on creating one of the industry’s best advisor selling experiences. You will own strategy and execution for features that enable advisors to prospect, solution, price, upsell, and manage quotes quickly and intuitively.

The position offers a flexible hybrid schedule: you will work one day per week onsite and four days remote. Compensation includes 15 paid working days (PTO) plus local holidays, comprehensive medical coverage (OSDE Plan 310) for you and your dependents, reimbursement for eligible wellness activities, English lessons, global and local events participation, and much more.

What you’ll do and how you’ll have an impact

• Own and evolve the advisor selling journey: design and deliver a world-class self-serve quoting experience that enables advisors to create accurate quotes quickly, customize offers, and close deals with minimal friction.
• Nail and scale adoption: define, document and roll out playbooks, product patterns and operational processes so advisor selling workflows scale across geographies, partners, and channels.
• Leverage AI and automation: design and ship AI-enabled capabilities (recommendations, pre-fill, bundle suggestions, predictive pricing, automated validations, and intelligent workflows) to make quote creation and ongoing quote management more intuitive and operationally efficient.
• Partner broadly to drive adoption: work closely with business partners, channel sales, sales operations and advisor communities to deeply understand needs, pilot new capabilities, and drive adoption through enablement and change management.
• Build data-driven feedback loops: establish both quantitative (usage metrics, funnel conversion, business KPIs, A/B tests) and qualitative (advisor interviews, support tickets) feedback channels to prioritize improvements and iterate quickly on the quoting experience.
• Create a universal quoting experience: collaborate with AppDirect’s first party services and other internal stakeholders to deliver a compelling, cross-sell enabling quoting platform that surfaces relevant products across lines of business and unlocks new revenue opportunities.
• Define success and measure impact: own KPIs for advisor adoption, quote velocity, conversion, average deal size, time-to-quote, and operational cost reductions; convert insights into prioritized roadmaps and experiments.
• Communicate and evangelize: produce sales enablement materials, product documentation, and training content; represent the product internally and externally, and serve as the voice of the customer across the company.
• Execute with engineering and design: write clear business requirements, partner with UX and engineering to build scalable, secure, and reliable solutions, and ensure high-quality delivery.

What we’re looking for

• 3+ years of product management experience in reseller/partner management, CPQ, quoting platforms, or related SaaS commerce products.
• Demonstrated experience owning or shipping advisor/reseller selling experiences or CPQ workflows at scale and measurable success driving adoption.
• Strong track record of partnering with sales, sales ops, channel teams, and external advisors to pilot features and drive adoption.
• Experience designing and operating quantitative and qualitative feedback loops (instrumentation, analytics, experiments, advisor interviews, voice-of-customer programs).
• Deep understanding of multi-tenant SaaS at scale, with a focus on usability, performance, reliability and security.
• Excellent communication skills with comfort presenting to executives and cross-functional stakeholders; ability to translate customer needs into pragmatic product roadmaps.
• Strong analytical skills, comfortable defining KPIs, interpreting product metrics and using data to prioritize and validate hypotheses.
• Experience working with Agile teams and modern product development practices, including working with AI in your workflows.
• Bachelor’s degree in Business, Computer Science, or related field; MBA or advanced degree is a plus.
• Bonus: experience with integrations across CRM/ERP/first-party services, or prior exposure to sales enablement platforms and quoting integrations.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: 

https://www.appdirect.com/about/privacy-notice

#LI-DGM #LI-HYBRID

As a Business Analyst within IT Enterprise Applications, you will play a critical role in owning the discovery and design phases of projects and operational initiatives. You will work directly with senior stakeholders across the business to identify pain points, define requirements, and establish clear success criteria for system implementations across enterprise applications.

You will act as the bridge between business and technical teams, translating complex functional needs into structured, actionable requirements. This role requires a strong ability to lead conversations, structure ambiguity, and drive alignment, while partnering closely with Project Managers to ensure effective delivery.

In This Role You Will

• Lead discovery and requirements definition
• Drive structured conversations with senior stakeholders to identify pain points, business needs, and opportunities for improvement.
• Challenge and refine requests to ensure clarity, feasibility, and alignment with business objectives.
• Own the solution design phase
• Define end-to-end functional solutions for projects and tickets, including workflows, process improvements, system integrations, and data migrations.
• Establish clear acceptance criteria for each piece of work delivered.
• Translate business needs into technical requirements
• Produce high-quality documentation (user stories, functional specs, acceptance criteria) that enables technical teams to execute effectively.
• Ensure requirements are complete, consistent, and implementation-ready.
• Build artifacts to support understanding and alignment
• Create process diagrams, workflows, and data models to visualize current and future states.
• Use data analysis to validate assumptions and support decision-making.
• Partner closely with delivery teams
• Work alongside Project Managers to scope initiatives, support prioritization, and ensure alignment throughout execution.
• Collaborate with technical teams to clarify requirements, manage dependencies, and support solution implementation.
• Ensure continuity between design and delivery
• Act as a point of reference during implementation to validate that solutions meet defined requirements and business outcomes.
• Support functional testing and validation
• Define test scenarios and acceptance criteria, execute or support functional testing (UAT), and ensure delivered solutions meet business requirements before release.

Experience You Already Have

• 3–5 years of experience as a Business Analyst or in a similar role, ideally within IT or systems-focused environments.
• Proven experience leading stakeholder conversations independently, including with senior or non-technical audiences.
• Strong experience in requirements gathering, solution design, and documentation for system implementations.
• Experience translating business needs into technical requirements, user stories, and acceptance criteria.
• Hands-on experience building process diagrams (e.g., BPMN, flowcharts) and documenting workflows.
• Experience working with or implementing enterprise systems such as Salesforce, Oracle NetSuite, or Workday.
• Strong analytical skills, including experience working with data, reports, and metrics to support decisions.
• Excellent communication skills in English (written and verbal), with the ability to structure complex topics clearly.

What We’re Looking For

• Ability to operate with autonomy and ownership in ambiguous environments.
• Strong facilitation and stakeholder management skills.
• Structured thinking and attention to detail, with a focus on business outcomes over outputs.
• Comfortable balancing big-picture design with hands-on execution.
• Proactive mindset with the ability to drive conversations and decisions forward.

#LI-AS1 #LI-Hybrid

The Opportunity

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Media.Monks’ single-P&L model offers brands seamless access to a nearly 6,000-strong team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective.

What are we looking for?

We are looking for a data analytics consultant for the Consulting area. A junior data consultant seeks to collect data from the client's digital assets and convert that raw data into actionable information that helps companies make decisions, find trends, and solve problems through data.

The consultant is in charge of dealing with clients, managing their accounts, understanding the client's objectives to model the data that will be measured on their digital assets (websites, applications) and activate them.

It is a position in which you will approach the world of digital analytics, programming, digital marketing tools, A /B testing, UX (user experience), data visualization on dashboards, the problems of advanced analytics (or data science) and data architecture in cloud environments.

You don’t need to know any of this beforehand. We need you to like numbers and data analysis, dealing with clients, being self-taught and having the ability to learn things on your own, that you are motivated to develop in a relaxed but professional environment, learning on your own but collaborating with a team, with many tools to learn but also many others to discover.

Requirements

• Any career, experience or learning linked to data analysis.
• Wants to learn, grow and collaborate with a fun and responsible environment

Desirable experience (not exclusive)

• It's a plus if you know or have experience with Google Analytics.
• It's a plus if you know or have experience with data visualization tools (Tableau, Power BI, Data Studio)

It's a plus if you know or have experience in SQL.

• It's a plus if you know or have experience with data science tools (R, Python)
• It's a plus if you know or have experience with digital marketing tools (Ads, Display, Facebook Ads)
• It's a plus having experience in managing or managing accounts, clients, projects or teams in charge
• It's a plus if you are able to find explanations and answers to problems you are facing for the first time

What do we expect from you?

• That you have initiative and be encouraged to make innovative proposals
• Don't wait for orders and take charge of the situation
• That you prioritize team success over your ego
• That you can find explanations and answers to problems you are facing for the first time

#LI-Hybrid #LI-MR1 ID: 11416

As a Paid Media Analyst, you will be the technical engine behind our digital campaign execution. You will support media strategy leads by translating client briefs into actionable digital plans, with a mandatory requirement for hands-on implementation within Google Ads and Meta Business Suite.

Success in this role requires a high level of technical organization and a passion for the "why" behind the numbers. You will ensure that every digital touchpoint—from naming conventions to budget pacing—is executed with precision. You will act as a collaborative bridge between strategy and production to ensure our digital presence is seamless and optimized.

Key Responsibilities

Campaign Implementation & Activation

• Meta Ads Execution: Direct, hands-on setup of campaigns within Meta Ads Manager, including audience building (Lookalike/Custom), creative testing, and technical troubleshooting.
• Google Ads Management: Implementation and daily management of Search, Display, and Video (YouTube) campaigns.
• Taxonomy & Tracking: Responsible for building rigorous naming conventions and UTM structures to ensure clean data across all platforms.
• Digital Quality Control: Review all digital assets (specs, formats, copies) to ensure they meet the specific technical requirements of Google and Meta before launch.
• Asset Management: Coordinate with production teams to ensure all creative materials are received and formatted correctly for digital delivery.

Planning & Tactical Support

• Digital Strategy Support: Participate in developing digital tactical plans, using tools like Google Keyword Planner and Meta Audience Insights for simulations.
• Performance Estimation: Assist in projecting digital KPIs (CTR, CPC, CPA) based on historical platform data and current market benchmarks.
• Benchmarking: Assist in research and general benchmarking of digital trends to support new campaign ideas.

Reporting & Optimization

• Data Extraction: Perform daily data extraction directly from Meta Business Suite and Google Ads.
• Optimization: Monitor live campaigns and proactively recommend bidding adjustments, creative swaps, or audience pivots to improve results.
• Insight Organization: Help "tell the story" of the data by organizing platform results into clear, actionable client-facing slides.

Qualifications

• Experience: 1-2 years of experience in digital media.
• Core Technical Requirement: Proven hands-on experience setting up and managing campaigns within Meta Ads Manager and Google Ads.
• Detail-Oriented: High attention to detail regarding tracking codes, platform-specific specs, and budget pacing.
• Proactive Mindset: Ability to identify potential campaign issues before they arise and suggest technical solutions.

Preferred (Nice to Have)

• AdTech: Knowledge or exposure to Campaign Manager 360 (CM) and Display & Video 360 (DV360).
• Analytics: Familiarity with Google Analytics 4 (GA4) for post-click behavior analysis.
• Certifications: Active Google Ads (Search/Video) or Meta Blueprint certifications.

About the Role

As a Senior Project Manager, you’ll lead the successful delivery of complex, cross-functional technology initiatives—owning end-to-end execution while partnering with program leadership to ensure projects meet quality standards, timelines, and client expectations. You’ll also play a key role in casting, aligning the right mix of skills and experience to each project and helping teams operate efficiently at scale. 

Responsibilities

• Lead projects end-to-end across initiation, planning, execution, monitoring, and closure
• Define project scope, success criteria, deliverables, dependencies, and resource requirements
• Build and maintain detailed project plans, schedules, and status reporting cadences
• Manage budgets, forecasting, cost controls, and financial monitoring to support profitability
• Support vendor payment coordination and assist in proposal creation as needed
• Identify, document, and mitigate project risks through a formal risk register
• Facilitate decision-making, change control processes, and stakeholder alignment across functions
• Coordinate cross-functional teams and manage resource allocation, including casting for optimal team composition
• Serve as a primary point of contact for clients and senior leadership, delivering clear communication and executive-level reporting
• Enforce project governance, documentation standards, and delivery quality practices
• Monitor KPIs and champion continuous improvement practices to strengthen collaboration and execution

About You

• Qualifications & Skills
• 6+ years of project management experience in tech or software environments, including 3+ years in a senior or lead capacity
• Strong command of Agile methodologies (Scrum, Kanban) and Waterfall, with the ability to design and apply hybrid delivery models
• Solid understanding of the SDLC, APIs, cloud platforms (AWS, Azure, or GCP), and CI/CD pipelines — enough to partner effectively with engineering teams
• Proficiency with Jira, Confluence, MS Project, Smartsheet, and Monday.com for project tracking, scheduling, and team collaboration
• Demonstrated experience with budget management, cost controls, forecasting, and financial monitoring
• Strong stakeholder management skills, including executive-facing communication and reporting
• Comfortable working in AI-augmented environments, with familiarity with AI-powered tools, automation workflows, or intelligent agents as part of day-to-day delivery
• Excellent written and verbal communication in both Spanish and English
• Nice to Have
• Certifications such as PMP, SAFe Agilist, Certified ScrumMaster (CSM), or PRINCE2
• Experience mentoring junior PMs and leading through influence in distributed/remote teams.

Digital Asset Manager

In the role of a Digital Asset Manager, you will be responsible for managing the delivery of digital and print assets to platforms and vendors and administering the uploads to the Digital Asset Management system for one of MediaMonks’ biggest clients. Our creative production teams across the globe produce content for every possible channel you can think of on a daily basis. All this content has to be properly structured, named, tagged and stored in our client’s DAM platform as well as uploaded to various platforms for trafficking following the respective guidelines and naming conventions.  In addition to that, you are responsible for training new team members, offering first-line support on user questions, PM queries, and producing documentation and reporting for each delivery. 

Our DAM also has an asset library, used by our client and their agencies. You can assist our monks with questions they receive from these parties too. Part archivist/vault, part technology wizard, part instructor, and part enforcer, you will use your skills and knowledge to help the team work efficiently. This is high-volume, high-velocity work. Accuracy is critical and new material will be coming in from many teams. 

Our ideal candidate is a fast and flexible go-getter who jumps on tasks at hand but also looks ahead at what is coming in the (near) future) collaboration with our creative and operational team is key here.
You have a solution-oriented mindset, a sharp eye for detail, a knack for building and maintaining processes and relationships, and a natural aptitude for collaboration and tech.

In this role, you will:

• Your key objective is flawless, timely & complete syndication of assets to platforms and DAM using the right naming conventions and metadata. All efforts to ensure assets can be trafficked and found in a heartbeat.
• Follow asset delivery protocols for each project to the dot while navigating at times uncertain platform delivery requirements through collaboration with PMs and QA team. 
• Produce delivery reports according to the predefined protocols and attach those to the corresponding JIRA tasks. 
• Flag in advance any risks related to the timeliness or completeness of the delivery of the files. 
• Your role is key in making our collaboration with clients a success. If assets are not delivered to platforms on time - a campaign start is at risk and the content team effort to produce the assets on time is annulled.
• Proactively flag any discrepancies in the requirements or the process and propose solutions/updates to the established process. 
• Maintain and update delivery checklists to ensure consistent processes across all projects and Delivery Teams.
• Develop and maintain training materials for both the DAM and its integrated tools.
• Train new and existing monks where needed on our DAM, asset review and approval platform and asset library.
• Collaborate with your counterparts in other time zones.
• Answer first-line support questions on the use of the DAM and the asset library.

Experience you already have:

• Experience as a Digital Asset Manager/asset delivery in advertising and marketing.
• Experience using a Digital Asset Management (DAM) system. Preferably as administrator, or at least as librarian/curator.
• You’re experienced in working with creative, ops and account teams.
• You combine asset management with critical thinking and a hands-on approach; this enables you to ask the right questions and waterproof training materials and feature requests for future development.
• You have a strong understanding about the different types of assets used to make creative work (image, video, sound, font, animation, templates, etc.)
• An ability to adapt quickly and accommodate creative requirements without compromising compliance and integrity.
• Fluent in English, both written and verbal, with excellent communication skills.
• You are a consummate networker and relationship builder with the ability to navigate a global organization.
• Ability to work independently as well as collaboratively in a team environment.
• Ability to work under pressure of tight deadlines and changing priorities.

#11242

PLESE SUBMIT RESUME IN ENGLISH TO BE CONSIDERED

• Web Ecosystem Management: Lead the strategy and maintenance for s4capital.com, legacy sites, and microsites. You ensure every page aligns with our global "Monks" brand.
• The Technical Bridge: You are the primary point of contact for developers. You’ll manage Jira sprints, prioritize tasks, and ensure technical debt doesn't compromise UI/UX.
• Lead Gen & Growth: Partner with Marketing Ops and Analytics to optimize the conversion path. Your success is measured by how well the website captures and flows leads into HubSpot.
• Content Governance: You aren't just a gatekeeper; you are an enabler. You will train content creators across 5 regions, setting the standards for how we present our offering.
• Website Relaunch: Play a leadership role in the upcoming site relaunch, ensuring we hit milestones without sacrificing quality or strategic alignment.

• Proven Experience: You’ve spent 5+ years in a top-tier digital agency or a multinational corporation managing complex websites.
• The "UI" Eye: You understand the difference between a dev-friendly build and a user-friendly interface. You can spot a UI misalignment from a mile away.
• Strategic & Operational: You are comfortable presenting a 6-month roadmap to a Director, then jumping into the CMS to fix a case study layout or vet an SEO metadata update.
• Local Market Context: You understand how to manage stakeholders across different time zones (specifically the LATAM/Global bridge) and have experience with international site structures.
• Technical Stack: You aren't a coder, but you are a power user of web platforms like Drupal/WordPress, marketing software and CRMs like HubSpot, web data tools like GA4, and project management software like Jira.

#LI-Hybrid
#LI-LT1

Entry level, Media Operations (Programmatic)

As part of the Media Resale & Activation team, you will be at the heart of digital execution. This is a "hands-on-keyboard" role focused on navigating the complexities of digital platforms—inclusive of tagging, trafficking, and buying—to transform client business goals into measurable media success.

Core Responsibilities The Tech Stacks 

• Campaign Execution: Support the end-to-end setup of media campaigns. This includes building campaigns, setting budgets and pacing, assigning creatives, and implementing granular targeting across various platforms.

• Technical Troubleshooting & QA: Maintain high standards of accuracy by performing rigorous QA checks. You will identify, troubleshoot, and escalate platform issues, ensuring all tags and linkages are functioning perfectly.

• Operational Excellence: Manage administrative tasks essential to the business, such as maintaining Salesforce (SFDC) records, providing billing support, and ensuring adherence to internal financial operations.

• Collaboration: Partner with diverse Media Capabilities—including Analytics, Product, and Media Growth—to share learnings and implement best practices across the pillar.

The Tech Stacks 

You will gain exposure to and operate within an industry-leading ecosystem:

• Programmatic & Ad Serving: Campaign Manager, DV360, The Trade Desk, Amazon DSP.

• Search & Social: Google Ads, SA360, Meta, LinkedIn, TikTok, Snapchat.

• Data & Measurement: Google Analytics, Google Tag Manager, Looker Studio.

Requirements

• English Proficiency: Upper Intermediate (B2) level or higher (Cambridge English Scale).

• Mindset: A proactive learner with the ability to communicate consistently and effectively within a fast-paced team environment.

• Precision: High attention to detail, specifically regarding data entry, platform configuration, and quality assurance.

• Adaptability: Ability to balance internal growth activities (trainings and feedback) with client-facing deliverables.

Key Performance Areas

• Client Success: Delivering a best-in-class experience through flawless execution and proactive recommendations.

• Process Adherence: Strict following of Monks’ workflows, from time tracking and platform certifications to onboarding and credit requests.

• Growth: Actively seeking feedback and applying it to professional development and internal projects.

#LI-VG1-  #LI-Hybrid #ID:11320

#OLATAM #REQID17227

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role

You will join us in an incredibly exciting phase of transition and growth with a huge opportunity to unlock massive revenue potential across our global client base. 

The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment. You should have a passion for building and developing business relationships and be willing to take on new challenges and input to the company’s growth.

Please note English fluency is mandatory for this role. Please apply using an English CV.

 In this job, you’ll…

• Manage restaurant customers in the UK, helping them engage and find value from Flipdish products
• Work closely with the Activations and Sales teams to make sure new accounts are onboarded correctly and grow their orders quickly and efficiently
• Recognize and refer opportunities for upsells of new Flipdish products, including our Point of Sale system
• Influence future lifetime value through higher product adoption, integration of our solution, improvement of customer satisfaction, and overall health scores.
• Expand the revenue potential in accounts through feature optimization, effective case management, and the introduction of new and partner products
• Interpret and drive action for “at-risk” customers 
• You will be a natural at building relationships as creating partnerships with your client base will be critical to success in this position.

We’re looking for

• Demonstrable experience in looking after a large book of business, likely in a Customer Success or Sales role
• Proven track record in minimizing customer churn.
• The ability to look at longer-term plans and set the direction for clients
• Results-focused, can-do-attitude, Naturally motivated and team player
• Comfortable in using data to make decisions
• You are highly organised - ability to build pipelines and track current/ future processes
• Confident and able to present to clients and internal stakeholders over video
• You’re a foodie! Passionate about the hospitality industry and understand the challenges the industry faces.
• You have an eye for detail and a highly analytical mindset.
• Motivated by increasing revenue and the sales process lights a fire within you!
• Understanding of Flipdish products including online ordering, kiosks, and restaurant point of sale systems
• Have a background in Sales.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.  

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

🫀Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is. 

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment. 

We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success. 

We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like London, Dublin & Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply. 

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.  

We also understand neurodivergent candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

Your role
Dialpad is seeking a talented and experienced Software Full-Stack Engineer passionate about building high-quality, scalable web applications using modern frontend & backend technologies to build the next generation of our omnichannel Contact Center products. The ideal candidate is a self-starter with a strong desire to deliver high-quality, high-performance, scalable frontend or backend infrastructure and features, and is willing to make an impact while contributing to a cross-functional team.

As an experienced backend software engineer, you drive software delivery & operational excellence by turning well-defined business objectives into software systems. You will have a significant impact on organization-wide output.

What you’ll do 

• Develop and maintain Dialpad's web applications using modern front-end and back-end technologies.
• Provide estimates on technical resources and requirements necessary to plan and begin projects.
• Take responsibility for executing projects in the omnichannel contact center communications space. Assist and drive, as needed, to ensure the team meets its delivery milestones.
• Develop well-tested features with appropriate test hooks, resulting in low defect reports and faster engineering throughput.
• Review technical designs to ensure features/products are well-integrated and fully meet business needs.
• Participate in code reviews, design discussions, and other team activities to ensure high-quality software delivery.
• Troubleshoot and debug issues with existing features, as needed.
• Stay up to date with the latest backend platform technologies and best practices, and contribute to the continuous improvement of our engineering processes and tools.
• Ensure features are shipped on time and to the highest quality standards.
• Continue contributing to fun projects meant to delight users!

Skills you’ll bring

• 5+ years of strong experience in full-stack software engineering.
• Bachelor’s or Master’s degree in Computer Science or related field, or equivalent experience.
• Leverage AI Tools (Claude / Windsurf / Gemini) for development.
• Strong experience working with HTML/CSS, Vue.js, Typescript, Python, Java.
• Strong experience working with Cloud Technologies [Google Cloud Platform is a plus] and distributed technologies.
• Working knowledge of unit test and integration test frameworks.
• Good understanding of web technologies, RESTful APIs, and web application frameworks.
• Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent them.
• Strong debugging and troubleshooting skills.
• Strong communication and collaboration skills.
• Experience with highly agile and iterative development processes.
• Our Tech Stacks: Python backend on Google Cloud Platform (AppEngine, Datastore, BigQuery, Dataflow, Memcache, Cloud Tasks, Pub/Sub), Vue.js/Vuex frontend running natively in Electron, Java backend with RESTful interfaces, Postgres, Redis, Couchbase, Kafka, PHP, and web application containers like Tomcat.

Your role
Dialpad’s AI Engineering organization is responsible for building and maintaining customer-facing AI features at scale across all of our cloud-native products and services. Every day, millions of users worldwide leverage our technology to communicate effectively and efficiently.

Dialpad's Agentic Runtime team owns the infrastructure and execution engine that runs AI agents at scale across Dialpad's core product modalities — including voice, messaging, video, and digital engagement. From multi-step task orchestration and tool execution to real-time context management and agent memory, our team builds the foundational platform that powers Dialpad's next-generation intelligent, autonomous experiences. Our teams are highly collaborative and comprise cross-disciplinary professionals, including Product Managers, QA Specialists, and Engineers specializing in Distributed Systems, ML Infrastructure, and Platform Engineering.

This position reports to the Engineering Manager, who is based in Kitchener, CA, and has the opportunity to be based in our Buenos Aires, Argentina office.

What you’ll do

• Contribute to the design, development, and maintenance of agentic runtime systems, including agent orchestration, tool execution pipelines, and multi-step reasoning loops.
• Build and optimize core runtime components, including task planners, action dispatchers, memory managers, and context window management systems.
• Work on agent coordination techniques, including dynamic tool selection, parallel agent execution, state management, and result aggregation across multi-agent workflows.
• Maintain and enhance highly scalable agentic platforms with a focus on low-latency execution, cost efficiency, and deterministic behavior.
• Ensure high availability, reliability, and fault tolerance in agent runtime services, including graceful degradation when LLM or tool calls fail.
• Collaborate with cross-functional teams — including ML researchers, product, and platform engineers — to translate agentic product requirements into robust runtime infrastructure.
• Develop and optimize real-time distributed systems, microservices, and event-driven architectures powering agentic task execution.
• Design and implement sandboxed execution environments for safe agent use of tools, code execution, and external API calls.
• Implement and maintain monitoring, alerting, and performance metrics covering agent run success rates, token consumption, latency, and cost attribution.
• Evaluate and integrate emerging agentic frameworks, LLM APIs, and tooling ecosystems to continuously improve platform capabilities.
• Write clean, modular, and well-tested code while following best engineering practices in a rapidly evolving problem space.
• Participate in code reviews to ensure the quality, maintainability, and scalability of runtime components.
• Provide mentorship and technical guidance to junior engineers navigating the unique challenges of agentic systems.

Skills you’ll bring

• 3–6 years of experience in distributed systems, platform engineering, or ML infrastructure, with exposure to LLM-based or agentic systems strongly preferred.
• Strong understanding of agent architectures, including ReAct, plan-and-execute, and multi-agent coordination patterns.
• Deep knowledge of context management, prompt lifecycle, tool-call protocols (e.g., function calling, MCP), and agent memory strategies (short-term, episodic, and long-term).
• Experience integrating and managing external tool ecosystems, including web search, code interpreters, databases, and third-party APIs.
• Familiarity with retrieval-augmented generation (RAG) and how retrieval fits into broader agentic pipelines.
• Understanding of LLM output reliability challenges — hallucination, non-determinism, and retry/fallback strategies at runtime.
• Proficiency in Go and Python 3 (experience with Rust or TypeScript is a plus).
• Strong understanding of distributed systems, microservices, and event-driven architectures suited to long-running agent tasks.
• Passion for real-time performance optimization, including streaming responses, async execution, and parallel tool invocation.
• Experience with API design using OpenAPI, Swagger, or equivalent, with an eye toward agentic interaction patterns.
• Knowledge of gRPC or equivalent RPC protocols for inter-service communication within agent runtimes.
• Experience with Docker and Kubernetes, including managing long-running or stateful agent workloads in containerized environments.
• Familiarity with cloud platforms (GCP preferred, AWS/Azure optional), including managed services relevant to agentic workloads such as queuing, secrets management, and compute autoscaling.
• Hands-on experience with Infrastructure as Code tools like Terraform or Ansible.
• Knowledge of CI/CD frameworks and continuous delivery practices, with comfort shipping infrastructure in a fast-moving research-adjacent environment.

Your role
As a Product, Privacy, and Regulatory Counsel, you'll own the legal strategy where product innovation, data privacy, and regulatory compliance intersect. You'll work closely with Product, Engineering, Security, Telephony, Marketing, Sales, and Customer Success to embed legal judgment directly into how Dialpad's AI-powered products are designed, launched, and scaled globally. You'll also help build the frameworks, playbooks, and guardrails that position Dialpad as a trustworthy, enterprise-ready AI platform. You are not a compliance gatekeeper - you are a builder.

This position reports to our Assistant General Counsel and has the opportunity to be based in our San Ramon, CA office. You will join a collaborative legal team alongside dedicated product and privacy legal resources, supported by a strong network of outside counsel and cross-functional partners. This is a high-visibility role with direct exposure to Dialpad's executive team and enterprise customer base.

What you’ll do

• AI governance & product counseling - Advise Product and Engineering on privacy-by-design, AI governance, and regulatory risk across the full product lifecycle. Support the development of legal frameworks covering AI training data, LLM data use, model governance, and compliance with the EU AI Act, US state AI laws, and FTC guidance.
• Global privacy & data protection - Support Dialpad’s global privacy compliance program (GDPR/UK GDPR, CCPA/CPRA, HIPAA, and beyond) in partnership with dedicated legal team members. Help manage the data subject access request program, maintain DPIAs and RoPAs, and serve as on-call counsel for data incidents, including breach response and required notifications.
• Telecom & regulatory compliance - Advise on federal and state telecom regulations (FCC, TCPA, 911, USF), track international developments, and handle CALEA readiness, law enforcement requests, and sectoral compliance across regulated verticals.
• Security partnerships & certifications - Partner with Security and GRC teams on certifications (ISO 27001, SOC 2, PCI, HIPAA) and help design privacy-enhancing controls including automated redaction, anonymization, and access governance.
• Commercial & marketing enablement - Handle DPA and BAA negotiations, support complex enterprise transactions, and advise on marketing compliance including TCPA, CIPA, web tracking, consent signals, and digital advertising practices.
• IP & legal operations  - Participate in the Patent Review Board, coordinate patent prosecution with outside counsel, contribute to key internal policies, and drive legal ops scalability through automation and AI tools.

Skills you’ll bring

• J.D. from an ABA-accredited law school; active bar membership in 1+ U.S. states.
• 6+ years of relevant legal experience, preferably including meaningful time at a recognized law firm with a technology or privacy practice, combined with in-house experience at a SaaS or technology company.
• Deep expertise in GDPR, CCPA/CPRA, and HIPAA, including privacy-by-design and cross-border data transfers.
• Familiarity with AI legal frameworks (EU AI Act, US state AI legislation, FTC priorities).
• Experience communicating complex legal concepts to non-legal audiences.
• Experience advising Product and Engineering teams on product, privacy, and regulatory matters.
• Experience with FCC/TCPA/VoIP regulation or communications products such as call recording, telecom, or voice/AI-enabled workflows.
• Experience with incident response and breach notification under US state laws and GDPR.
• CIPP/US, CIPP/E, or equivalent privacy certification is a plus.

Your role
As a Solutions Architect on our Professional Services team, you'll be the technical backbone of successful Dialpad deployments for our customers. Your expertise will focus on these projects, where you'll deliver an exceptional technical experience for Dialpad customers and address any challenges that may surface during the project lifecycle.

You're a customer-centric, technically brilliant individual with a deep understanding of networking, telephony networks, and integrations using REST APIs. You thrive on the technical challenges that come with onboarding new clients and love being a valued team player. You'll step into a pivotal role where your problem-solving prowess and genuine passion for helping others will play a crucial part in setting our customers up for success from day one with Dialpad. You'll have a real voice on the team, supporting the entire deployment process for your customers and ensuring their long-term success. You'll act as a subject matter expert, providing expert consulting and guidance on technical solutions, ultimately delivering a world-class experience to our customers.

This role is vital for educating and onboarding customers on Dialpad products, all while expertly navigating the relationships with our customers. You'll collaborate closely with our Sales, Customer Success, and Support teams to directly contribute to our customers' success and retention.

This position reports directly to our Sr. Manager, Solutions Architect.

Candidates must be able to work US hours.

What you’ll do

• Assist Dialpad's customers with their complex integration, hardware, and technical needs.
• Conduct admin training sessions for customers, assist with configuring integrations, support device provisioning, and troubleshoot complex technical issues.
• Design and configure contact center call flows, ensuring seamless integrations with business systems and accurate reporting data.
• Collaborate with customers to understand their operational needs and tailor Dialpad solutions to optimize call handling, automation, and analytics.
• Provision and configure desk phones, providing best practices and recommendations for an efficient setup.
• Lead deployment efforts, overseeing call flow design, integrations, and system configurations to align precisely with business objectives.
• Proactively troubleshoot issues and help identify and report bugs during deployments, ensuring a smooth transition and minimizing disruptions for end users.
• Analyze and refine workflows, proactively identifying areas for improvement to enhance efficiency and performance.
• Conduct video conferencing sessions to provide expert insights, guide clients through implementation, and ensure the adoption of best practices.
• Cultivate and maintain strong relationships with the customer and all key stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
• Create and maintain thorough project documentation, accurately recording all project details, technical decisions, and progress.
• Partner seamlessly with Dialpad Project Managers to form a dedicated deployment team focused on excellent customer success and project delivery.
• Efficiently utilize various cloud platforms and tools (e.g., Salesforce, PSA tools) to manage, track, and monitor your projects and customer health.
• Ensure that all projects are delivered on time and within scope, meeting established success criteria.
• Monitor and regularly report on the status of your projects to your manager and the leadership team, escalating technical issues as needed.

Skills you’ll bring

• Excellent grasp of various modern cloud communications platforms such as Google G-Suite and Office 365.
• Experience with Business VoIP Telephony Services (On-Premise or SaaS).
• Understanding and experience with: 
•  VoIP CODECs and technologies (G.711, G.729, G.722, OPUS, H.264, VP8, VP9, WebRTC, H.323, SIP, Network Analyzers).
• Network Infrastructure (Firewalls, Routers, Switches & Wireless); WAN Technologies (MPLS, VPLS & SD-WAN).
• Data Center Technologies (Public & Private Clouds).
• Software components involved in enterprise service delivery (web servers, application servers, databases, web services, mainframes, network-attached storage, and other related technologies).
• Proven track record in implementing CCaaS (Contact Center as a Service) and UCaaS (Unified Communications as a Service) solutions.
• Engineering Services: Expertise in specialized technical and functional areas, including software engineering, programming languages, system integrations, and database management (nice-to-have).

Your role
At Dialpad, web engineering and design aren't separate disciplines — they're the same team. Our unified Design Organization brings together product designers, brand designers, and engineers who all build. We write code, ship products, and use AI as a core part of how we work, not as an afterthought.

As a Sr. Web Engineer on the Marketing Web team, you'll contribute to the full surface area: the marketing website, the internal tooling that powers it, and — critically — the AI-powered automations and integrations that connect Dialpad's marketing presence to the teams that maintain it. You will identify opportunities, prototype quickly, and ship to production. There is no handoff culture here.

This role sits at the intersection of marketing engineering, AI automation, and experience design. You'll work directly with designers, marketers, brand leads, and product teams to create a seamless, connected customer journey — from the first visit to a marketing page through to the Dialpad product itself. You'll be expected to bring your own ideas, take ownership, and build things that matter.

What You'll Do

• Identify and define automation opportunities across the marketing website, content workflows, QA pipelines, and the broader customer journey.
• Build prototypes quickly to validate ideas, then take them to production — you own the full arc from idea to shipped.
• Design and implement agentic workflows and internal AI tools that reduce manual overhead and unlock capabilities for the entire organization.
• Integrate AI tooling into real publishing, deployment, and personalization workflows — not demos, actual production systems.
• Stay on the cutting edge of AI tooling: you know what's new, you've tested it, and you have a strong point of view on what's worth adopting.
• Contribute meaningfully to the codebase — writing features, fixing bugs, and reviewing PRs with depth.
• Build and maintain components, pages, and templates that reflect Dialpad's design system and brand standards with consistency and precision.
• Own performance, accessibility, and AEO/SEO at a technical level — you diagnose proactively; you don't wait for reports.
• Maintain and improve the internal publishing platform and tooling that the team depends on every day.
• Partner with the unified Design Organization to create a seamless experience from marketing touchpoints through to the Dialpad product.
• Build integrations that bridge the gap between marketing, sales, and product — personalization, sign-up flows, onboarding hooks, attribution, and beyond.
• Collaborate with designers, brand leads, marketers, and product engineers as a peer contributor — you speak their language and earn trust through craft.
• Surface opportunities to make the Dialpad product experience better through what you learn from the marketing surface.
• Set and uphold frontend standards for code quality, accessibility, and performance across the marketing web stack.
• Help define how AI-assisted development is done on this team — effective prompting, code review rigor for AI output, and knowing when to push back.
• Be a multiplier: when you learn something, you share it; when you build something reusable, you document it.
• Evaluate new tools and frameworks with a critical eye — adoption is earned, not assumed.

What You'll Bring

• 5+ years of frontend or full-stack web engineering experience, with meaningful time on marketing or growth web surfaces.
• Active, daily use of AI coding tools — Claude Code, Windsurf, or equivalent — with a concrete point of view on how to get real value out of them and when they fall short.
• Demonstrated experience building AI-powered automations or internal tooling that shipped to production.
• Strong proficiency in modern JavaScript/TypeScript, Vue or React, HTML, and CSS.
• Experience with headless CMS platforms, static site generators, or component-driven marketing stacks.
• A high-ownership builder mindset — you identify problems, propose solutions, and drive them to completion without waiting to be directed.
• Strong communication skills: you work well with designers and non-engineers, and you translate technical constraints into clear decisions.

• Define the product vision and long-term strategy for payment solutions in the South Cone region, aligned with merchant needs and EBANX’s strategic goals;
• Act as the voice of the product across the organization, connecting local market dynamics with global product direction;
• Lead product discoveries to deeply understand customer pain points, competitive landscape, and opportunities for innovation;
• Partner with commercial, operations, finance, marketing, legal, and engineering to develop and deliver scalable, compliant and high-impact solutions;
• Manage the full product lifecycle, from ideation and discovery to go-to-market, enablement, and post-launch iteration;
• Develop the go-to-market strategy for new features or payment methods, including training, positioning, and performance tracking;
• Monitor product performance (TPV, revenue, costs, margins) and identify levers for growth, optimization, and differentiation;
• Build business cases to prioritize initiatives and support strategic decision-making;

• Proven experience in product management or product strategy, ideally in payments, fintech, or high-growth tech companies;
• Solid understanding of the payment ecosystem (issuers, acquirers, APMs, schemes, PSPs, settlement, FX, regulations);
• Strong business acumen — ability to connect product decisions to revenue, cost efficiency, and market impact;
• Fluent in English and Spanish; Portuguese is a plus;
• Experience working cross-functionally in a global and multicultural environment;
• Hands-on experience with product discovery, market research, stakeholder alignment, and backlog management;
• Excellent communication and collaboration skills to drive consensus and influence across teams;

• Experience leading local payment strategy in Latin American markets, especially in the South Cone region;
• Deep knowledge of payments ecosystem in LATAM;
• Ability to translate complexity into clarity — whether in a sales pitch, a product doc, or a roadmap update;
• Track record of successfully launching and scaling payment solutions;
• Passion for digital commerce, innovation, and building products that solve real merchant problems;

EBANX offers:

• Performance Bonus: Annual bonus program based on company results.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
  Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

#LI-TC1

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

Hybrid

Full-time

Role Summary:

As a Sales Development Representative (SDR), you’ll be on the frontlines of our expansion across Latin America—helping businesses of all sizes solve key financial and operational challenges through Payoneer’s portfolio of global payment and financial services. You’ll identify and engage high-potential prospects, collaborate with Account Executives and Marketing to grow pipeline, and play a key role in expanding our reach across the region.

What You’ll Do

Pipeline Creation & Market Engagement

• Research and identify ideal customer profiles (ICPs) by industry, geography, and financial needs.
• Launch and optimize multi-channel outbound campaigns (calls, LinkedIn, email, video) based on intent signals, regional insights, and buyer personas.
• Tailor messaging for different use cases—cross-border payments, Workforce Management, FX management, capital solutions, cards, and beyond.

Qualify & Educate Prospects

• Conduct discovery calls to explore business models, payment challenges, cash flow needs, and growth goals.
• Position Payoneer’s value proposition based on regional context and competitor landscape.
• Surface opportunities, handle objections, and book qualified meetings for Business Development Managers -BDs- and/or Partnership Managers.

Cross-Functional Collaboration

• Work closely with Marketing to align campaigns with local trends and lead sources.
• Partner with Sales, Customer Success and Marketing to ensure seamless lead handoff, messaging consistency and nurturing.
• Share prospect feedback with Product, Legal, and Operations to inform roadmap and go-to-market priorities.

What Predicts Success in This Role

• You’re insight-driven: You don’t just pitch—you uncover real needs and connect the dots.
• You’re resilient: Rejection doesn’t slow you down; it motivates you to improve.
• You’re strategic: You tailor outreach by buyer role, region, and product interest.
• You’re curious and coachable: You seek to master our solutions and customer use cases.
• You’re collaborative: You thrive in a team-focused, fast-moving environment.

Success Metrics

• Weekly/monthly qualified pipeline generated
• Conversion rate from outbound efforts to qualified meetings
• Ramp time to full productivity (quota attainment)
• Call/email effectiveness (reply, connect, and booking rates)
• Account insights shared with Sales and Marketing

Who you are

• 2–4 years in an SDR/BDR role (preferably in fintech, SaaS, or B2B financial services).
• Track record of exceeding KPIs for outbound pipeline generation and qualified meetings booked.
• Experience working with SMBs, exporters, digital platforms, or financial decision-makers.
• Proficiency with outbound tools (Salesloft/Outreach, LinkedIn Navigator, Aircall, Salesforce).
• Native or fluent Portuguese or Spanish. Strong English required for internal communication.
• Based in Sao Paulo Brazil, or BUenos Aires, Argentina

#LI-AG3

Who We Are

Stensul is the Governed Creation™ Platform for enterprise marketing teams that need to create campaigns quickly, safely, and at scale. We bring creation, collaboration, and control together in one connected platform — combining AI-enabled creation, no-code production, embedded governance, and seamless integrations across the marketing tech stack. The result: faster output, lower costs, reduced risk, and work that stays consistently on brand. At Stensul, we’re just as intentional about how we work as about what we build. We’re a people-first team that values inclusive collaboration, ownership, and continuous learning. If you thrive in a fast-paced environment and want to help define the future of marketing creation, we’d love to meet you.

What You’ll Do

You will be working for some of the biggest brands and companies in the world. We’re growing very quickly so the pace is fast, but you will be working alongside other very smart colleagues with brand new technologies, in a fun, collaborative environment, and growth opportunities are numerous.

In our stack we have php, mongodb, orientedb, redis, docker, javascript / typescript, node.js, and vue.js among others. We have a complete stack for functional testing, from unit to E2E and also for non-functional, specially for performance. We welcome the use of new tools/languages that help us improve.

Specific responsibilities will include:

• Lead the cultural evolution in the Software Engineering team through the use of best practices to ensure product success, like test automation, monitoring, product specifications, pipelines configuration, testing strategy, etc.
• Develop metrics and reports to proactively identify potential quality risks.
• Proactively research emerging technologies and solutions to enhance quality. Implement continuous self-training and knowledge sharing with software engineers on new quality practices and tools.
• Understand in depth the customer's needs, observe behaviors in order to identify usage patterns to improve the quality assurance processes.
• Document the design patterns/best practices for the automation framework.
• Design, develop, and maintain automated tests.
• Be responsible for the development pipeline in terms of quality on CI.

Skills Required:

• Vast (4+ years) experience automation testing web applications.
• Experience developing using automation frameworks in Node/JS, ideally WebdriverIO but other options like NightwatchJS, Puppeteer, Cypress.io, etc., are acceptable.
• Experience using Page Objects, UI maps, etc (widely accepted design patterns for Selenium).
• Experience implementing jobs with GitlabCI, and optionally Jenkins.
• Experience in unit testing.
• Utilizes AI tools to enhance coding speed and integrates with other tools using MCPs.
• Experience with bug tracking tools like Jira, Testrails, etc.
• Experience analyzing software quality using data and implementing metrics and dashboards, ideally using Databricks.
• Ability to work well in a team environment.
• Fluent oral and written Spanish skills.
• Oral and written English communication skills.

You get bonus points for having:

• Experience developing in another programming language (Node.js, Python, etc).
• Experience working in agile environments like Scrum, Kanban, etc.
• Experience with SQL and NoSQL databases.
• Good interpersonal and negotiation skills

What We Offer

• A competitive salary
• Remote work, work from anywhere
• Health insurance coverage
• Meal, education and sports reimbursements

About the role

As a Forward Deployed Engineer (Customer), you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. 

This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact.

What You’ll Do

• Own Customer Context: Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design.
• Architect AI Transformation: Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices.
• Be a Trusted Advisor: Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities.
• Translate & Coordinate: Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable.
• Design Reusability: Architect modular, scalable solutions that can be extended across customers and verticals.
• Drive Delivery: Collaborate with Applied AI engineers to oversee solution implementation, ensuring architectural alignment and execution excellence.
• Support Pre-Sales: Partner with sales engineers and customer teams to scope new opportunities, define technical requirements, and provide input on feasibility and effort.
• Lead Innovation: Stay ahead of emerging trends in AI, software integration, and business transformation—and bring that insight to our solution designs.
• Maintain Quality & Compliance: Ensure all solutions meet performance, security, and compliance standards.
• Travel Ready: Willingness to travel up to 50% for on-site discovery, deployment, and customer engagement.

What You Bring

• Experience: 7+ years in solution architecture or consulting roles, focused on enterprise-scale, customer-facing software implementations.
• AI & Cloud: Hands-on experience with generative AI tools, cloud platforms (AWS, GCP, or Azure), and modern integration patterns (APIs, webhooks, pipelines).
• Business Acumen: Strong understanding of customer priorities, with the ability to translate business needs into technical execution plans.
• Design Thinking: A problem-solver with a growth mindset, skilled in crafting scalable and future-proof architectures.
• Communication: Exceptional ability to convey complex technical and business concepts to diverse stakeholders, both technical and non-technical.
• Project Leadership: Proficiency with project planning tools and methodologies; capable of managing multiple solution tracks and timelines.
• Metrics Focus: Proven ability to define and track success through OKRs, KPIs, and tangible business outcomes.
• SaaS & Platform Fluency: Background in SaaS or enterprise platforms, with understanding of extensibility and multi-tenant design principles.
• Education: Bachelor's degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus.

Forward Deployed Engineer

The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify need(s) for integration with existing enterprise systems/services, workflow/process automation or customization/enhancement of the DevRev platform capabilities to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals.

Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning the coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development, and AI/ML skills to ensure our customers get the most out of the DevRev platform. 

Job Description

As an Applied AI engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python etc. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. 

Objectives of this role will include:

• Design, develop and implement integrations, automations and customizations to integrate DevRev with customers’ tech stack and workflows, and ensure successful customer engagements.
• Utilize AI in novel ways to solve customer problems, including Generative AI techniques like prompt engineering for foundation large language models (LLMs) to enable great AI agent experience.
• Conduct data analysis, writing SQL queries, and building dashboards to share insights and drive decision-making.
• Be proactive in communicating and keeping constant feedback loops to all key stakeholders including Customers, Engineering, Product, Customer Success & Support, Revenue, Marketing etc.
• Learn new tools and guide customers through critical workflows, e.g. integration with code repositories.

Ideal Candidate Qualifications:

• Software engineering degree or equivalent educational or professional experience.
• Hands-on coding experience using TypeScript/JavaScript, Python, APIs, Webhooks, and SQL.
• Familiarity with Generative AI technologies including models like GPT-4, prompt engineering and fine-tuning.
• Knowledge of vector databases and data embeddings.
• Outstanding communication (written and verbal in English).
• Result-oriented work style, ability to get things done and a learning mindset.
• An endless passion for challenging work that requires high energy, full engagement and a self-founded need for high performance.

Job Description:

As the Sales Manager - Mid-Market ISR Sales (Argentina) you will be responsible for driving success within a designated Mid-Market region in the Americas with a primary focus on the United States, utilizing data, insights, and operational expertise to achieve strategic goals.

Responsibilities:

• Drive ARR growth through new customer acquisition and expansion
• Develop US GTM strategy and coverage model, including ICP, messaging, customer segmentation, sales coverage, sales roles and sales capacity
• Work with Marketing to develop and execute the pipeline plan (Digital marketing, Events, SDRs etc) for the region
• Work with the Partnership team to develop and execute a plan to sell DevRev through partners such as ISV, VARs, SIs, MSPs, etc.
• Hire, develop, and manage high-performing sales team of Mid-Market Account Executives to sell remotely into the United States
• Foster a dynamic and collaborative sales environment that upholds DevRev’s values and achieves company’s growth targets
• Deliver accurate weekly forecast reports, contributing to a culture of accountability and precision in our sales processes
• Use data-driven insights to inform decision-making and drive continuous improvement in sales effectiveness and efficiency
• Ensure the sales team is organized and plans strategically, maintaining focus on the most impactful priorities
• Partner with Product and Engineering teams to bring voice of customers in product prioritization and roadmap development

Qualifications and Requirements:

• 7+ years sales experience, 2+ years of management experience
• Experience working in early stage companies - Seed, Series A or Series B
• Leader who can inspire the team through action
• Demonstrated experience selling to Mid-Market customers (US experience preferred)
• Experience in hiring, onboarding, developing, promoting and performance managing Mid-Market Account Executives 
• Ability to thrive in a fast-paced, dynamic environment and lead effectively through change and ambiguity
• Deep understanding of sales processes, methodologies, and best practices, with experience implementing sales enablement tools and systems
• Proven expertise in building outbound sales strategies and ensuring accountability among Account Executives for prospecting
• Skilled in establishing AE targets, quotas, and KPIs essential for meeting corporate growth objectives
• Strong leadership skills with experience building and managing high-performing sales teams
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels
• Strategic thinker with a customer-centric mindset and a passion for driving innovation and results

Lead Motion Designer
Buenos Aires, remote

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As the Lead Motion Designer, you are the people leader and creative engine of the Argentina Motion Team. You are accountable for the department's output and the successful management of your team. You ensure our culture and quality remain uncompromised as we scale, acting as a bridge between the local talent and the global DEPT®/Studios team.

WHAT YOU’LL DO:

• People Management: Lead, manage, and inspire the motion design team; responsible for performance reviews, resource allocation, and team satisfaction.
• Strategic Oversight: Oversee all design output, ensuring the team meets the highest standards for our clients.
• Art Direction: Collaborate with creative leadership to set the visual tone and motion language for major campaigns.
• AI Strategy: Lead the adoption of Generative AI (e.g., Weavy, Freepik, Replicate) at a departmental level to find production efficiencies and stay ahead of industry trends.
• Pitching: Support the creative process by pitching ideas and concepts to mid-level client stakeholders and internal leads.
• Workflow: Refine the intersection of Figma, After Effects, and Jitter to ensure the team is set up for success and on-time delivery.
• Culture & Values: Advocate for DEPT® values, fostering an inclusive, high-performing, and social environment.

WHAT YOU BRING:

• Substantial experience leading and managing successful design teams.
• Expert-level proficiency in Figma, After Effects, and Jitter, with the ability to jump 'hands-on' to troubleshoot or set creative direction.
• Experience with 3D, Touch Designer or Cavalry is highly desirable.
• Experience scaling creative production through the use of AI tools and automated workflows.
• Strong communication skills, enabling you to act as a creative partner to internal leads and client-side managers.
• English proficiency for collaboration with the global DEPT® team.

WE OFFER

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. You’re more than welcome and we will encourage you to work from one of our Buenos Aires offices (Villa Crespo or Mar del Plata) as often as you’d like.
• Premium healthcare through OSDE for the employee and their immediate family members
• Prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered "Plant Total" membership at Sportclub
• A flexible vacation policy
• Refreshments provided in the office all week

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

About the role

• You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels  (with specific focus on email, push notifications and in app messages).
• You will continuously refine our multi-channel comms and develop retention strategies to deliver an outstanding customer experience, applying best practices and being up-to-date with the CRM state of art.
• You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch-points as well as define key client segments for improved targeting and CRM program effectiveness.
• You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight driven and measurable. You will be owner of the weekly/monthly reporting and ad hoc deep dives.

This position will be based in our Buenos Aires office.

About You

• You have 3+ years minimum experience working in Digital Marketing and CRM, mobile and web environments.
• You have experience working with Salesforce Marketing Cloud.
• You have experience with ESPs (Mailchimp, Sendgrid, etc).
• Proficient in HTML.
• Good copywriting skills.
• You are able to develop & optimise CRM flows to drive revenue.
• You know how to leverage consumer behavioral, lifestyle, transactional, and demographic data in order to deliver relevant marketing insights.
• You are commercially savvy, analytical and data-driven.
• You have experience in A/B testing and dynamic templates.
• You are an organized, responsible and proactive person.
• You have the ability to optimize, prioritize and organize your time.
• You have the ability to carry out a high pace of work.
• You are able to communicate in English in a fluent way.
• You know how to potentiate the team-work and keep everyone in the team motivated.

Benefits & Perks

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid, with possible travel across our markets
• Home office friendly and flexible schedule
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
• English and Spanish Lessons
• Gympass Membership
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

About the role

• You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels  (with specific focus on email, push notifications and in app messages).
• You will continuously refine our multi-channel comms and develop retention strategies to deliver an outstanding customer experience, applying best practices and being up-to-date with the CRM state of art.
• You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch-points as well as define key client segments for improved targeting and CRM program effectiveness.
• You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight driven and measurable. You will be owner of the weekly/monthly reporting and ad hoc deep dives.

This position will be based in our Buenos Aires office.

About You

• You have 3+ years minimum experience working in Digital Marketing and CRM, mobile and web environments.
• You have experience working with Salesforce Marketing Cloud.
• You have experience with ESPs (Mailchimp, Sendgrid, etc).
• Proficient in HTML.
• Good copywriting skills.
• You are able to develop & optimise CRM flows to drive revenue.
• You know how to leverage consumer behavioral, lifestyle, transactional, and demographic data in order to deliver relevant marketing insights.
• You are commercially savvy, analytical and data-driven.
• You have experience in A/B testing and dynamic templates.
• You are an organized, responsible and proactive person.
• You have the ability to optimize, prioritize and organize your time.
• You have the ability to carry out a high pace of work.
• You are able to communicate in English in a fluent way.
• You know how to potentiate the team-work and keep everyone in the team motivated.

Benefits & Perks

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid, with possible travel across our markets
• Home office friendly and flexible schedule
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
• English and Spanish Lessons
• Gympass Membership
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

About the role

• You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels  (with specific focus on email, push notifications and in app messages).
• You will continuously refine our multi-channel comms and develop retention strategies to deliver an outstanding customer experience, applying best practices and being up-to-date with the CRM state of art.
• You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch-points as well as define key client segments for improved targeting and CRM program effectiveness.
• You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight driven and measurable. You will be owner of the weekly/monthly reporting and ad hoc deep dives.

This position will be based in our Buenos Aires office.

About You

• You have 3+ years minimum experience working in Digital Marketing and CRM, mobile and web environments.
• You have experience working with Salesforce Marketing Cloud.
• You have experience with ESPs (Mailchimp, Sendgrid, etc).
• Proficient in HTML.
• Good copywriting skills.
• You are able to develop & optimise CRM flows to drive revenue.
• You know how to leverage consumer behavioral, lifestyle, transactional, and demographic data in order to deliver relevant marketing insights.
• You are commercially savvy, analytical and data-driven.
• You have experience in A/B testing and dynamic templates.
• You are an organized, responsible and proactive person.
• You have the ability to optimize, prioritize and organize your time.
• You have the ability to carry out a high pace of work.
• You are able to communicate in English in a fluent way.
• You know how to potentiate the team-work and keep everyone in the team motivated.

Benefits & Perks

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid, with possible travel across our markets
• Home office friendly and flexible schedule
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
• English and Spanish Lessons
• Gympass Membership
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

About the Role

We are seeking a Senior Marketing Strategy Manager to define and lead the strategic marketing vision for Fever’s largest and fastest-growing markets: US, Canada and LATAM. You will shape how our premium experiences, both Fever Originals and major global IP collaborations, reach millions of consumers. This role requires a leader who combines strategic depth, operational excellence, and strong team leadership.

Key Responsibilities

• Set the end-to-end marketing strategy for the US market, driving demand, visibility, and long-term growth across a broad portfolio of high-impact experiences.
• Lead multi-channel digital strategy across Meta (primary), Google, TikTok, and emerging platforms, ensuring consistent performance and scalable growth.
• Build, lead, and inspire high-performing teams, including performance marketing profiles, creatives, and cross-functional project leads.
• Work cross-functionally with the Business Strategy team to define strategies that maximize regional growth.
• Drive cross-functional alignment with Creative, Design, Media, CRM, Content, and Product to ensure a unified and high-impact marketing approach.
• Lead meetings with strategic partners and internal teams involved in key projects, ensuring alignment, progress, and successful execution.
• Oversee and optimize large-scale marketing budgets, ensuring efficient allocation and strong ROI across channels and verticals.
• Own strategic planning and forecasting, supporting revenue growth and market penetration goals.
• Leverage advanced data insights to guide decision-making, uncover opportunities, and continuously refine marketing models.
• Represent the marketing strategy at leadership level, collaborating closely with regional and global executives.
• Champion innovation, testing new formats, platforms, and growth opportunities to keep Fever at the forefront of digital entertainment marketing.

About You

• 10+ years of experience in digital and growth marketing, with deep expertise in Meta and proven performance across Google, TikTok, and other digital ecosystems.
• Strong background in leading senior teams, influencing cross-functional stakeholders, and operating within complex, fast-paced environments.
• Demonstrated success designing and executing large-scale marketing strategies with direct business impact.
• Highly analytical, with strong command of performance metrics, forecasting, and P&L-oriented decision-making.
• Executive communication skills and the ability to lead meetings with partners and internal teams effectively.
• Native or bilingual English level and fluent Spanish. Other languages are an advantage.
• Solid academic background in business or a related discipline.
• Experience in entertainment, experiential marketing, media, or consumer tech preferred.

Benefits & Perks:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Life insurance
• Wellhub membership
• English lessons
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

About the Role

We are seeking a Senior Marketing Strategy Manager to define and lead the strategic marketing vision for Fever’s largest and fastest-growing markets: US, Canada and LATAM. You will shape how our premium experiences, both Fever Originals and major global IP collaborations, reach millions of consumers. This role requires a leader who combines strategic depth, operational excellence, and strong team leadership.

Key Responsibilities

• Set the end-to-end marketing strategy for the US market, driving demand, visibility, and long-term growth across a broad portfolio of high-impact experiences.
• Lead multi-channel digital strategy across Meta (primary), Google, TikTok, and emerging platforms, ensuring consistent performance and scalable growth.
• Build, lead, and inspire high-performing teams, including performance marketing profiles, creatives, and cross-functional project leads.
• Work cross-functionally with the Business Strategy team to define strategies that maximize regional growth.
• Drive cross-functional alignment with Creative, Design, Media, CRM, Content, and Product to ensure a unified and high-impact marketing approach.
• Lead meetings with strategic partners and internal teams involved in key projects, ensuring alignment, progress, and successful execution.
• Oversee and optimize large-scale marketing budgets, ensuring efficient allocation and strong ROI across channels and verticals.
• Own strategic planning and forecasting, supporting revenue growth and market penetration goals.
• Leverage advanced data insights to guide decision-making, uncover opportunities, and continuously refine marketing models.
• Represent the marketing strategy at leadership level, collaborating closely with regional and global executives.
• Champion innovation, testing new formats, platforms, and growth opportunities to keep Fever at the forefront of digital entertainment marketing.

About You

• 10+ years of experience in digital and growth marketing, with deep expertise in Meta and proven performance across Google, TikTok, and other digital ecosystems.
• Strong background in leading senior teams, influencing cross-functional stakeholders, and operating within complex, fast-paced environments.
• Demonstrated success designing and executing large-scale marketing strategies with direct business impact.
• Highly analytical, with strong command of performance metrics, forecasting, and P&L-oriented decision-making.
• Executive communication skills and the ability to lead meetings with partners and internal teams effectively.
• Native or bilingual English level and fluent Spanish. Other languages are an advantage.
• Solid academic background in business or a related discipline.
• Experience in entertainment, experiential marketing, media, or consumer tech preferred.

Benefits & Perks:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Life insurance
• Wellhub membership
• English lessons
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

About the Role

We are seeking a Senior Marketing Strategy Manager to define and lead the strategic marketing vision for Fever’s largest and fastest-growing markets: US, Canada and LATAM. You will shape how our premium experiences, both Fever Originals and major global IP collaborations, reach millions of consumers. This role requires a leader who combines strategic depth, operational excellence, and strong team leadership.

Key Responsibilities

• Set the end-to-end marketing strategy for the US market, driving demand, visibility, and long-term growth across a broad portfolio of high-impact experiences.
• Lead multi-channel digital strategy across Meta (primary), Google, TikTok, and emerging platforms, ensuring consistent performance and scalable growth.
• Build, lead, and inspire high-performing teams, including performance marketing profiles, creatives, and cross-functional project leads.
• Work cross-functionally with the Business Strategy team to define strategies that maximize regional growth.
• Drive cross-functional alignment with Creative, Design, Media, CRM, Content, and Product to ensure a unified and high-impact marketing approach.
• Lead meetings with strategic partners and internal teams involved in key projects, ensuring alignment, progress, and successful execution.
• Oversee and optimize large-scale marketing budgets, ensuring efficient allocation and strong ROI across channels and verticals.
• Own strategic planning and forecasting, supporting revenue growth and market penetration goals.
• Leverage advanced data insights to guide decision-making, uncover opportunities, and continuously refine marketing models.
• Represent the marketing strategy at leadership level, collaborating closely with regional and global executives.
• Champion innovation, testing new formats, platforms, and growth opportunities to keep Fever at the forefront of digital entertainment marketing.

About You

• 10+ years of experience in digital and growth marketing, with deep expertise in Meta and proven performance across Google, TikTok, and other digital ecosystems.
• Strong background in leading senior teams, influencing cross-functional stakeholders, and operating within complex, fast-paced environments.
• Demonstrated success designing and executing large-scale marketing strategies with direct business impact.
• Highly analytical, with strong command of performance metrics, forecasting, and P&L-oriented decision-making.
• Executive communication skills and the ability to lead meetings with partners and internal teams effectively.
• Native or bilingual English level and fluent Spanish. Other languages are an advantage.
• Solid academic background in business or a related discipline.
• Experience in entertainment, experiential marketing, media, or consumer tech preferred.

Benefits & Perks:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Life insurance
• Wellhub membership
• English lessons
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

About the Role

We are seeking a Senior Marketing Strategy Manager to define and lead the strategic marketing vision for Fever’s largest and fastest-growing markets: US, Canada and LATAM. You will shape how our premium experiences, both Fever Originals and major global IP collaborations, reach millions of consumers. This role requires a leader who combines strategic depth, operational excellence, and strong team leadership.

Key Responsibilities

• Set the end-to-end marketing strategy for the US market, driving demand, visibility, and long-term growth across a broad portfolio of high-impact experiences.
• Lead multi-channel digital strategy across Meta (primary), Google, TikTok, and emerging platforms, ensuring consistent performance and scalable growth.
• Build, lead, and inspire high-performing teams, including performance marketing profiles, creatives, and cross-functional project leads.
• Work cross-functionally with the Business Strategy team to define strategies that maximize regional growth.
• Drive cross-functional alignment with Creative, Design, Media, CRM, Content, and Product to ensure a unified and high-impact marketing approach.
• Lead meetings with strategic partners and internal teams involved in key projects, ensuring alignment, progress, and successful execution.
• Oversee and optimize large-scale marketing budgets, ensuring efficient allocation and strong ROI across channels and verticals.
• Own strategic planning and forecasting, supporting revenue growth and market penetration goals.
• Leverage advanced data insights to guide decision-making, uncover opportunities, and continuously refine marketing models.
• Represent the marketing strategy at leadership level, collaborating closely with regional and global executives.
• Champion innovation, testing new formats, platforms, and growth opportunities to keep Fever at the forefront of digital entertainment marketing.

About You

• 10+ years of experience in digital and growth marketing, with deep expertise in Meta and proven performance across Google, TikTok, and other digital ecosystems.
• Strong background in leading senior teams, influencing cross-functional stakeholders, and operating within complex, fast-paced environments.
• Demonstrated success designing and executing large-scale marketing strategies with direct business impact.
• Highly analytical, with strong command of performance metrics, forecasting, and P&L-oriented decision-making.
• Executive communication skills and the ability to lead meetings with partners and internal teams effectively.
• Native or bilingual English level and fluent Spanish. Other languages are an advantage.
• Solid academic background in business or a related discipline.
• Experience in entertainment, experiential marketing, media, or consumer tech preferred.

Benefits & Perks:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Life insurance
• Wellhub membership
• English lessons
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.

ABOUT YOU:
We are seeking an Adobe Solution Architect who can partner directly with clients to uncover business and technology challenges, align them with Adobe solutions and capabilities, and guide end-to-end solution design and delivery. This role requires a blend of technical expertise, business acumen, and facilitation skills to lead cross-functional discussions, shape solution strategy, and ensure customer success.

As a Solution Architect, you will serve as the key Adobe Services leader on client engagements—translating business objectives into actionable architectures, orchestrating stakeholder alignment, and driving adoption of Adobe’s Experience Cloud and Adobe Experience Platform solutions.

WHAT YOU'LL DO

• Act as the lead architect on client engagements, defining solution strategy and architecture while guiding the overall implementation of Adobe Experience Cloud and Adobe Experience Platform solutions.
• Facilitate workshops and discussions with client business and IT stakeholders to uncover challenges, define use cases, and shape measurable outcomes.
• Assess current-state architectures and marketing capabilities, then recommend future-state designs across data, content, personalization, and customer journey management.
• Align enterprise solution architectures with business goals and digital marketing strategies.
• Translate complex technical concepts into clear recommendations for both executive and technical audiences.
• Serve as the bridge between client business leaders, IT stakeholders, and Adobe delivery teams to ensure alignment from strategy to execution.
• Provide thought leadership to executive sponsors, evangelizing solutions that drive value and innovation.
• Capture client insights and partner with Adobe product and engineering teams to influence product evolution.

WHAT YOU NEED TO SUCCEED

• 5+ years of experience as a Solution Architect, Enterprise Architect, or Consultant leading enterprise technology initiatives.
• Deep expertise in digital marketing and customer experience solutions across data, content, personalization, commerce, analytics, and engagement.
• Hands-on knowledge or certification with Adobe Experience Cloud products: Experience Platform (AEP), Experience Manager (AEM), Target, Journey Optimizer, Customer Journey Analytics, Workfront, and Adobe Cloud Services.
• Strong track record of delivering successful enterprise integrations and digital marketing transformations involving analytics, personalization, testing/optimization, and customer data activation.
• Proven ability to engage senior executives (CMO, CIO, CXO) and facilitate consensus across business and IT stakeholders.
• Excellent communication skills—able to simplify complexity for non-technical stakeholders and dive deep with technical teams.
• Strong problem-solving, facilitation, and strategic thinking skills with the ability to translate business needs into technical solutions.
• Experience creating solution blueprints, capability maps, and strategic roadmaps.
• Consulting background or experience in a world-class technology services organization preferred.
• Strong leadership in fast-paced, dynamic environments; adept at managing multiple client opportunities at once.
• Willingness to travel up to 40%.

WHAT DO WE OFFER?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered “Plan Total” membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. 

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-Remote

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe Pro team is searching for a Senior Technical Account Manager (TAM) to support the adoption, performance, and technical success of our Enterprise nonprofit customers.

In this role, you will act as a trusted technical advisor and strategic partner, helping organizations implement, integrate, and optimize their use of the GoFundMe platform. You will work cross-functionally with Sales, Product, Engineering, and Support teams to ensure customers successfully deploy solutions, navigate change, resolve technical challenges, and drive meaningful fundraising outcomes.

The Job

• Lead Complex Projects & Drive Outcomes
  • Owns end-to-end delivery of customer initiatives, including integrations, migrations, and new product rollouts
  • Manage project timelines, dependencies, and stakeholders across both customer and internal teams
  • Drive accountability and momentum to ensure projects are delivered on time and with high quality
  • Anticipate risks, remove blockers, and proactively adjust plans to ensure successful execution
• Drive Integrations & Technical Solutions
  • Serve as a technical advisor on CRM integrations (e.g., Salesforce, Blackbaud, HubSpot) and data architecture
  • Design and recommend scalable solutions for bidirectional data syncs, including field mapping, data integrity, and system interoperability
  • Troubleshoot and resolve integration issues (API errors, webhook failures, authentication issues, data mismatches)
  • Translate business needs into effective technical solutions that align with customer goals
• Own Customer Success & Revenue Impact 
  • Manage a portfolio of Enterprise customers, aligning technical solutions to drive adoption, performance, and revenue outcomes (e.g., GDV, conversion)
  • Identify opportunities to expand product usage and increase customer value
  • Partner with Strategic Account Managers to support growth, renewals, and long-term success
  • Connect technical execution to measurable business impact for customers
• Lead Through Change & Influence Stakeholders
  • Guide customers through change management, including new implementations, feature adoption, and process shifts
  • Drive alignment across technical and non-technical stakeholders, including executive audiences
  • Demonstrate strong executive presence in customer interactions, including QBRs and strategic discussions
  • Communicate clearly, confidently, and proactively in high-stakes situations
• Troubleshoot & Resolve Technical Issues 
  • Investigate and resolve complex technical issues across APIs, integrations, and platform functionality
  • Reproduce bugs, gather logs, and document issues clearly for Engineering (via Zendesk, JIRA, or similar tools)
  • Own escalations end-to-end, providing timely updates, workarounds, and root cause analysis (RCA)
  • Identify trends across accounts and proactively escalate systemic issues
• Monitor Performance & Proactively Mitigate Risk
  • Monitor platform usage and integration health (API success rates, sync reliability, data consistency)
  • Identify risks early and take a proactive approach to preventing issues before they impact customers
  • Deliver insights and recommendations during business reviews to inform optimization strategies

You 

• 5+ years in Technical Account Management, Solutions Engineering, Customer Success, or a similar customer-facing technical role
• Strong project management skills, with experience leading complex, cross-functional initiatives
• Experience working with APIs (REST), webhooks, and system integrations
• Familiarity with CRM platforms such as Salesforce, Blackbaud, or HubSpot
• Experience troubleshooting integrations and data sync issues
• Experience using ticketing and issue tracking tools (e.g., Zendesk, JIRA)
• Strong problem-solving skills with the ability to diagnose technical issues and deliver solutions
• Demonstrated executive presence and ability to engage senior stakeholders
• Highly proactive, with a track record of anticipating challenges and driving outcomes

Preferred

• Experience with SQL or data analysis
• Familiarity with iPaaS tools (e.g., Zapier, Workato, Mulesoft)
• Understanding of JSON or structured data formats
• Experience in fintech, payments, or donation platforms
• Experience supporting change management initiatives in enterprise environments
• Experience working with nonprofit organizations or fundraising systems

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

#LI-RC1

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 50 countries in industries such as banking, e-commerce, education and technology.

To support our continuous growth we are looking for a Partner Account Manager focused on the development and growth of our market.  This is a business role in which you will report directly to the Latin America (LATAM) Director of Channels and Alliances.

As a  Partner Account Manager, you will work to create activities and processes that promote InvGate´s offerings, develop and further grow our successful partner ecosystem. 

Your tasks will include:

• Managing the full end-to-end process for a set of partners to develop the business in your territory.
• Recruiting, and enabling new partners in this rapidly growing market-space.
• Creating and developing a business plan that will generate a long-time relationship.
• Working with Sales and Marketing to identify and develop new business opportunities (pipeline generation).
• Providing support on management forecasts, close deals, record sales activity, and track customer data using company-standard systems and tools like forecasts and KPIs.
• Encouraging new partners to adopt and promote our products and solutions.
• Sporadic travels and on-site visits to Partners and/or clients. 

Do not hesitate to apply if you:

- are a motivated and practical person, passionate for success.

- have experience working in international sales and business development in a partner ecosystem.

- have solid understanding of the channel landscape.

- are able to work with partners as well as with a broad range of internal stakeholders.

- have solutions selling experience, from understanding the end customer industry scenario to their specific needs and problems.

- have an advanced/bilingual level of English.

Our benefits include career development opportunities, English lessons, in -house and external technical training, extended PTO and paternity leave, premium private health insurance, remote work reimbursement, and a fixed bonus for gastronomy-related purchases.

This position will be Hybrid, requiring attendance to our Belgrano, CABA office at least twice a week.

WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. NeuralMesh by WEKA sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy.

WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey.

What you'll be doing:

As a Global Resolution Engineer (GRE) – Networking SME at WEKA, you will serve as a top-tier technical escalation resource with deep specialization in networking for high-performance computing (HPC), AI/ML, and enterprise environments. You will be embedded in the GRE team and work cross-functionally with Customer Success, Engineering, and Product to resolve critical customer issues, influence product networking design, and improve global support readiness.

You will combine your expertise in modern networking technologies (Ethernet, Infiniband, RDMA, DPDK, UCX) with an understanding of WEKA’s unique networking stack and deployment architectures, helping customers achieve maximum performance, stability, and scalability in demanding environments.

As a GRE - Networking SME you'll: 

• Serve as the primary escalation point for complex customer issues related to networking, fabric design, connectivity, and performance in WEKA deployments.
• Troubleshoot Layer 1–4 networking problems in high-throughput, low-latency environments, including AI/ML pipelines and HPC clusters.
• Collaborate with Customer Success Engineers to mentor, review case strategy, and elevate overall team networking competence.
• Engage in proactive problem prevention by analyzing field data to identify emerging patterns, bottlenecks, or systemic flaws in network configurations.
• Maintain and evolve WEKA’s Known Issues Database, Technical Advisories (WTAs), and Knowledge Base (KB) with network-centric content.
• Partner with the Development team to provide detailed root cause analyses and influence future product capabilities and diagnostics tools.
• Conduct deep-dive training sessions on advanced networking topics for internal support teams and key customers.
  Participate in technical design reviews, both internally and with customer architecture teams, to ensure networking best practices are followed.
• Continuously improve WEKA’s internal tooling for packet capture, latency analysis, flow visualization, and path validation.
• Represent GRE in cross-functional architecture reviews involving customers, field engineers, and partners, with a focus on networking readiness and scalability.
• Support global 24/7 operations through on-call participation and high-severity incident resolution.

Requirements:

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; equivalent experience accepted.
• 15+ years in advanced technical support, network engineering, or network architecture roles in enterprise, cloud, or HPC environments.
• Demonstrated ability to act as a technical lead in multi-team escalations and customer-critical situations.
• Experience working with or supporting cloud providers (AWS, Azure, GCP) and hybrid deployments is preferred.
• English fluency required; additional languages a plus.
• Flexibility to support global operations, including on-call rotation and occasional travel.
  
  

Additional required skills:

• Subject matter expertise in modern data center networking, including Ethernet (10/25/40/100/400G), Infiniband (HDR/NDR), RDMA (RoCE), DPDK, and UCX.
• Extensive experience with multi-vendor enterprise switching and routing platforms (Arista, NVIDIA/Mellanox, Cisco, Juniper).
  Deep understanding of TCP/IP, LACP, ECMP, jumbo frames, MTU tuning, congestion control, and QoS in storage and compute networks.
• Hands-on experience with network telemetry tools, performance tuning, and link-level diagnostics (ethtool, iperf, perfquery, ifconfig, fabric utilities).
• Advanced Linux systems administration with emphasis on network stack debugging and tuning (sysctl, iptables/nftables, routing tables).
• Proven ability to resolve complex technical issues in distributed systems, particularly in storage-heavy, compute-intensive workloads.
• Excellent written and verbal communication skills, with the ability to convey technical detail clearly and concisely.
• Familiarity with WEKA’s architecture and networking requirements is a strong plus.
• Ability to lead architectural discussions on datacenter fabrics for scale-out systems (AI training clusters, hybrid cloud architectures, etc.).
• Strong documentation skills; able to produce clear internal guides and customer-facing technical content.
  Bonus: Experience with Kubernetes networking (CNI plugins, pod networking), Terraform, Ansible, or scripting in Python/Bash for automation.

The WEKA Way:

• We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.
• We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.
• We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable.
• We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.

Concerned that you don’t meet every qualification above?

Studies have shown that women and people of color may be less likely to apply for jobs if they don’t meet every qualification specified. At WEKA, we are committed to building a diverse, inclusive and authentic workplace. If you are excited about this position but are concerned that your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA.

 WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role

You will join us in an incredibly exciting phase of transition and growth with a huge opportunity to unlock massive revenue potential across our global client base. 

The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment. You should have a passion for building and developing business relationships and be willing to take on new challenges and input to the company’s growth.

Please note English fluency is mandatory for this role. Please apply using an English CV.

 In this job, you’ll…

• Manage restaurant customers in the UK, helping them engage and find value from Flipdish products
• Work closely with the Activations and Sales teams to make sure new accounts are onboarded correctly and grow their orders quickly and efficiently
• Recognize and refer opportunities for upsells of new Flipdish products, including our Point of Sale system
• Influence future lifetime value through higher product adoption, integration of our solution, improvement of customer satisfaction, and overall health scores.
• Expand the revenue potential in accounts through feature optimization, effective case management, and the introduction of new and partner products
• Interpret and drive action for “at-risk” customers 
• You will be a natural at building relationships as creating partnerships with your client base will be critical to success in this position.

We’re looking for

• Demonstrable experience in looking after a large book of business, likely in a Customer Success or Sales role
• Proven track record in minimizing customer churn.
• The ability to look at longer-term plans and set the direction for clients
• Results-focused, can-do-attitude, Naturally motivated and team player
• Comfortable in using data to make decisions
• You are highly organised - ability to build pipelines and track current/ future processes
• Confident and able to present to clients and internal stakeholders over video
• You’re a foodie! Passionate about the hospitality industry and understand the challenges the industry faces.
• You have an eye for detail and a highly analytical mindset.
• Motivated by increasing revenue and the sales process lights a fire within you!
• Understanding of Flipdish products including online ordering, kiosks, and restaurant point of sale systems
• Have a background in Sales.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.  

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is. 

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment. 

We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success. 

We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like London, Dublin & Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply. 

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.  

We also understand neurodivergent candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

About the role

• You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels  (with specific focus on email, push notifications and in app messages).
• You will continuously refine our multi-channel comms and develop retention strategies to deliver an outstanding customer experience, applying best practices and being up-to-date with the CRM state of art.
• You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch-points as well as define key client segments for improved targeting and CRM program effectiveness.
• You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight driven and measurable. You will be owner of the weekly/monthly reporting and ad hoc deep dives.

About You

• You have 3+ years minimum experience working in Digital Marketing and CRM, mobile and web environments.
• You have experience working with Salesforce Marketing Cloud.
• You have experience with ESPs (Mailchimp, Sendgrid, etc).
• Proficient in HTML.
• Good copywriting skills.
• You are able to develop & optimise CRM flows to drive revenue.
• You know how to leverage consumer behavioral, lifestyle, transactional, and demographic data in order to deliver relevant marketing insights.
• You are commercially savvy, analytical and data-driven.
• You have experience in A/B testing and dynamic templates.
• You are an organized, responsible and proactive person.
• You have the ability to optimize, prioritize and organize your time.
• You have the ability to carry out a high pace of work.
• You are able to communicate in English in a fluent way.
• You know how to potentiate the team-work and keep everyone in the team motivated.

Benefits & Perks

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid, with possible travel across our markets
• Home office friendly and flexible schedule
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
• English and Spanish Lessons
• Gympass Membership
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

About the role

• You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels  (with specific focus on email, push notifications and in app messages).
• You will continuously refine our multi-channel comms and develop retention strategies to deliver an outstanding customer experience, applying best practices and being up-to-date with the CRM state of art.
• You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch-points as well as define key client segments for improved targeting and CRM program effectiveness.
• You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight driven and measurable. You will be owner of the weekly/monthly reporting and ad hoc deep dives.

About You

• You have 3+ years minimum experience working in Digital Marketing and CRM, mobile and web environments.
• You have experience working with Salesforce Marketing Cloud.
• You have experience with ESPs (Mailchimp, Sendgrid, etc).
• Proficient in HTML.
• Good copywriting skills.
• You are able to develop & optimise CRM flows to drive revenue.
• You know how to leverage consumer behavioral, lifestyle, transactional, and demographic data in order to deliver relevant marketing insights.
• You are commercially savvy, analytical and data-driven.
• You have experience in A/B testing and dynamic templates.
• You are an organized, responsible and proactive person.
• You have the ability to optimize, prioritize and organize your time.
• You have the ability to carry out a high pace of work.
• You are able to communicate in English in a fluent way.
• You know how to potentiate the team-work and keep everyone in the team motivated.

Benefits & Perks

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid, with possible travel across our markets
• Home office friendly and flexible schedule
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
• English and Spanish Lessons
• Gympass Membership
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

About the role

• You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels  (with specific focus on email, push notifications and in app messages).
• You will continuously refine our multi-channel comms and develop retention strategies to deliver an outstanding customer experience, applying best practices and being up-to-date with the CRM state of art.
• You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch-points as well as define key client segments for improved targeting and CRM program effectiveness.
• You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight driven and measurable. You will be owner of the weekly/monthly reporting and ad hoc deep dives.

About You

• You have 3+ years minimum experience working in Digital Marketing and CRM, mobile and web environments.
• You have experience working with Salesforce Marketing Cloud.
• You have experience with ESPs (Mailchimp, Sendgrid, etc).
• Proficient in HTML.
• Good copywriting skills.
• You are able to develop & optimise CRM flows to drive revenue.
• You know how to leverage consumer behavioral, lifestyle, transactional, and demographic data in order to deliver relevant marketing insights.
• You are commercially savvy, analytical and data-driven.
• You have experience in A/B testing and dynamic templates.
• You are an organized, responsible and proactive person.
• You have the ability to optimize, prioritize and organize your time.
• You have the ability to carry out a high pace of work.
• You are able to communicate in English in a fluent way.
• You know how to potentiate the team-work and keep everyone in the team motivated.

Benefits & Perks

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid, with possible travel across our markets
• Home office friendly and flexible schedule
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
• English and Spanish Lessons
• Gympass Membership
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

About the role

• You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels  (with specific focus on email, push notifications and in app messages).
• You will continuously refine our multi-channel comms and develop retention strategies to deliver an outstanding customer experience, applying best practices and being up-to-date with the CRM state of art.
• You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch-points as well as define key client segments for improved targeting and CRM program effectiveness.
• You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight driven and measurable. You will be owner of the weekly/monthly reporting and ad hoc deep dives.

About You

• You have 3+ years minimum experience working in Digital Marketing and CRM, mobile and web environments.
• You have experience working with Salesforce Marketing Cloud.
• You have experience with ESPs (Mailchimp, Sendgrid, etc).
• Proficient in HTML.
• Good copywriting skills.
• You are able to develop & optimise CRM flows to drive revenue.
• You know how to leverage consumer behavioral, lifestyle, transactional, and demographic data in order to deliver relevant marketing insights.
• You are commercially savvy, analytical and data-driven.
• You have experience in A/B testing and dynamic templates.
• You are an organized, responsible and proactive person.
• You have the ability to optimize, prioritize and organize your time.
• You have the ability to carry out a high pace of work.
• You are able to communicate in English in a fluent way.
• You know how to potentiate the team-work and keep everyone in the team motivated.

Benefits & Perks

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid, with possible travel across our markets
• Home office friendly and flexible schedule
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
• English and Spanish Lessons
• Gympass Membership
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a B2B Client Sales Manager to our Revenue team in Argentina! 

As a B2B Sales Manager, you will play a key role in accelerating Wellhub’s corporate growth in Argentina. We are looking for a dynamic, high-performing professional with a strong strategic mindset and a highly proactive attitude — someone who is constantly seeking new challenges and is prepared to exceed ambitious targets.

The ideal candidate combines strong commercial drive with the strategic sophistication required to manage complex accounts and deliver sustainable business growth.

YOUR IMPACT

• Lead the full sales cycle with a strong focus on prospecting, while maintaining a clear post-sale business vision to ensure long-term client sustainability and scalability.
• Develop and manage a portfolio of Key Accounts in Argentina.
• Research, map, and build tailored action plans for each prospective client.
• Design and implement innovative customer acquisition strategies across different industries and regions, adapting value propositions to specific client needs.
• Act as a Wellhub ambassador in industry forums and external events, building relationships with senior decision-makers.
• Map the decision-making process of each prospect to optimize conversion across all stages of the sales pipeline.
• Consistently achieve and exceed quarterly sales targets.

WHO YOU ARE

• Proven experience in consultative sales, ideally selling to HR decision-makers.
• Previous experience across industries such as Technology, Healthcare, or Financial Services.
• Experience working in startup environments, with a solid understanding of scaling business models from rapid growth to operational maturity.
• Strong strategic skills, with experience leading commercial initiatives that impact brand positioning and market penetration.
• High resilience and proactivity, with the ability to perform well in challenging environments and anticipate potential issues.
• Data-driven and hands-on profile, with autonomy to work independently and a collaborative, team-oriented mindset.
• Excellent communication and active listening skills, with the ability to influence and persuade stakeholders.
• English proficiency: Strong command of English is required.
• Nice to have: MBA or international experience is considered a plus.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

Our benefits include:

WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

HEALTHCARE: Health and life insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a home office equipment reimbursement and a monthly work allowance to help cover the costs of working from home. 

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge. Employees receive a minimum of 25 days off per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!) 

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Wellhub was named a Top Sales Team of 2025!
This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here. 

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Job Applicant Privacy Notice.

Equitable job search. The employer may only request information strictly necessary for the performance of the job offered (Law 6471).

About the job

WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. NeuralMesh by WEKA sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy.

WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey.

What You’ll Be Doing

This is a customer-facing Premium Services role that combines deep, hands-on Ceph architecture and administration with the high-touch, outcome-driven approach of a Senior Designated Services Engineer (DSE). You will be the primary Ceph subject matter expert for assigned strategic customers and internal initiatives, owning the design, deployment, lifecycle operations, and performance of Ceph-based object storage environments. In parallel, you will play a key role in ensuring WEKA's Customer Success, contributing to our five-star Gartner reviews. You will work with cutting-edge technologies and top-tier customers, providing technical expertise and strengthening customer relationships.

Collaborating closely with Account Teams, you will gain deep insight into customers' business requirements, technical needs, and system environments. Your role involves resolving technical issues, bridging gaps between customers and Engineering, and ensuring the highest level of service.

Ceph Architecture & Operations

• Architect, deploy, and operate large-scale production Ceph clusters supporting S3 with an emphasis on availability, performance, and operational simplicity.
• Own cluster lifecycle activities: upgrades, patching, configuration management, routine health checks, and proactive risk remediation.
• Troubleshoot complex issues across the Ceph stack, lead incident response and root-cause analysis.
• Establish and maintain runbooks, operational best practices, and customer-facing documentation; drive continuous improvement in reliability, observability, and automation.
• Partner with customer teams on security and compliance requirements
• Advise on hardware and topology choices to meet workload requirements.

Designated Services Engineering 

• Serve as the primary technical liaison between customers and WEKA Engineering/Product to address feature gaps, reliability concerns, and documentation improvements.
• Own, track, and document customer issues via the ticketing system; drive issues to resolution with clear, timely communication and executive-ready updates when needed.
• Proactively monitor customer environments (Ceph and WEKA) using observability and remote monitoring tools to identify and remediate risks before they impact production.
• Support account teams (Customer Success, Sales Engineering, Partners/Resellers) with deep technical expertise and credibility in front of senior customer stakeholders.
• Contribute to knowledge sharing through internal and customer-facing documentation (FAQs, KB articles, runbooks) and repeatable troubleshooting playbooks.
• Manage multiple engagements and cases concurrently, balancing urgency, impact, and long-term customer outcomes.
• Participate in on-call and follow-the-sun support rotations as required; work occasional alternative hours (nights/weekends/holidays) and travel as needed.

Learning & Growth at WEKA

• Ramp on WEKA’s architecture, tooling, and support model, and progressively take ownership of designated services engagements beyond Ceph.
• Develop deeper expertise in S3-compatible object storage concepts and ecosystems (clients, load balancing, performance testing, multi-tenancy), with mentorship from WEKA SMEs.
• Partner with internal teams to improve product supportability and operational excellence for object-storage use cases.

Requirements

We’re looking for a senior, customer-facing engineer who can lead Ceph architecture and operations today, and who is excited to grow into a broader object-storage and WEKA role.

• 10+ years in customer-facing technical roles solving complex enterprise infrastructure issues.
• 5+ years of hands-on Ceph experience in production: cluster design, deployment, upgrades, and day-2 operations.
• Strong understanding of Ceph internals and operational mechanics: MON quorum, MGR active/standby, OSD behavior, CRUSH and CRUSH maps, pools and placement groups (PGs), recovery/backfill and rebalancing.
• Experience operating large-scale (multi-PB) Ceph environments and navigating the operational challenges of fleet size, PG scaling, and long-running recovery events.
• Practical experience with Ceph RGW and S3 concepts (buckets, users/tenants, load balancing, scaling patterns, performance troubleshooting).
• Expertise in Linux/Unix administration in multi-platform, distributed environments.
• Strong troubleshooting skills across hardware, OS, networking, and distributed storage layers (including diagnosing performance bottlenecks and failure scenarios).
• Deep understanding of networking (Infiniband, Ethernet, DPDK, UCX), cloud computing, and distributed storage.
• Experience with observability and monitoring stacks (Prometheus/Grafana and common log/metrics tooling).
• Proficiency in Python and/or Bash; comfort building automation for monitoring, diagnostics, and repeatable operational tasks.
• Excellent written and verbal communication skills, with the ability to explain complex technical topics to both technical and non-technical stakeholders.

It’s Nice If You Have

• Experience with Kubernetes/Containers and/or cloud platforms (AWS, Azure, OCI, GCP) in storage-heavy environments.
• Familiarity with Jira, Confluence, Slack, and collaborating across Support, Engineering, and Product teams.
• Experience supporting HPC or AI/ML infrastructure (GPU clusters, high-throughput networking, performance benchmarking).
• Experience with infrastructure-as-code or config management (Ansible, Terraform, etc.).
• Strong technical writing skills and a habit of creating reusable runbooks and playbooks.

What Success Looks Like

• Customers view you as a trusted technical leader for Ceph and object storage, and they proactively engage you for architectural guidance and operational reviews.
• You can independently assess Ceph cluster health, identify risk, and lead remediation plans that improve availability and performance.
• You deliver consistent, high-quality customer communications and drive issues to resolution while partnering effectively with internal teams (CS, Product and Engineering).
• You build durable artifacts (runbooks, dashboards, automation, postmortems) that raise the operational maturity of customer environments and WEKA’s supportability.
• You ramp quickly on WEKA’s products and processes and expand your ownership beyond Ceph into broader designated services engagements.

The WEKA Way

• We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.
• We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.
• We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable.
• We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.

WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. NeuralMesh by WEKA sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy.

WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey.

What you'll be doing:

As a Senior Designated Services Engineer, you will play a key role in ensuring WEKA's Customer Success, contributing to our five-star Gartner reviews. You will work with cutting-edge technologies and top-tier customers, providing technical expertise and strengthening customer relationships. Collaborating closely with Account Teams, you will gain deep insight into customers' business requirements, technical needs, and system environments. Your role involves resolving technical issues, bridging gaps between customers and Engineering, and ensuring the highest level of service.

As a Senior Designated Services Engineer, you’ll:

• Serve as the primary technical liaison between customers and Engineering to address feature gaps, reliability concerns, and documentation improvements.
• Troubleshoot and resolve technical issues, escalating to Engineering when necessary.
• Provide feedback to Engineering to enhance product supportability, usability, and serviceability.
• Support pre-sales engineers, partners, and resellers with technical expertise.
• Proactively monitor WEKA systems using remote monitoring tools to identify and address potential issues.
• Own, track, and document customer issues via the ticketing system.
• Communicate clearly and professionally with customers, partners, and internal teams.
• Contribute to knowledge-sharing through internal and customer-facing documentation (FAQs, KB articles).
• Manage multiple projects and support cases concurrently.
• Advocate for customer concerns and represent WEKA externally.
• Develop subject matter expertise in WEKA and customer technologies.
• Participate in on-call, follow-the-sun support rotations as needed.
• Availability for alternative work hours (nights, weekends, holidays) and potential regional/international travel.

Requirements:

• 10+ years in customer-facing technical roles, solving complex enterprise infrastructure issues.
• Ability to diagnose hardware failures, network congestion, and performance bottlenecks.
• Enterprise infrastructure L3 or higher support experience (Linux-based storage, networking, virtualization, cloud, etc.).
• Strong technical troubleshooting in multi-platform, distributed environments.
• Strong understanding of distributed storage systems.
• Expertise in Linux/Unix administration.
• Deep understanding of networking (Infiniband, Ethernet, DPDK, UCX), cloud computing, and distributed storage.
• Proficiency in Python, Bash, and experience with automation scripting for system monitoring and troubleshooting.
• Knowledge of POSIX, NFS, S3 protocols, log management, and monitoring tools (Prometheus, Grafana).

It's nice if you have:

• Experience with JIRA, Confluence, Slack, and other collaboration tools.
• Experience collaborating between customer support and product development teams.
• Familiarity with Kubernetes, Containers, LXC, and cloud platforms (AWS, Azure, OCI, GCP).
• Prior experience managing large-scale HPC clusters.
• Strong technical writing skills and a creative approach to problem-solving.

The WEKA Way:

We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.

We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.

We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable.

We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.

Concerned that you don’t meet every qualification above?

Studies have shown that women and people of color may be less likely to apply for jobs if they don’t meet every qualification specified. At WEKA, we are committed to building a diverse, inclusive and authentic workplace. If you are excited about this position but are concerned that your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA.

 WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for our next Senior Software Engineer (Compliance). This team builds the intelligence layer that powers GoFundMe’s ability to move money safely and at scale. Our mission is to design seamless, integrated tools that unify data across internal and external sources; enabling smarter risk decisions, transaction monitoring, and compliance automation. We sit at the intersection of engineering, risk, and data, crafting systems that help GoFundMe protect users, reduce fraud, and ensure every transaction is trusted, transparent, and compliant.If you’re passionate about building fintech systems that create real-world impact, and you thrive in fast-moving, collaborative environments, this is the place for you.

Candidates considered for this role will be located in Buenos Aires, Argentina. 

The Job

• Build the tools that power GoFundMe’s risk intelligence. Design and implement scalable backend services, APIs, and dashboards that integrate data from payment processors, KYC/KYB systems, and internal transaction logs.
• Enable data-driven decisioning. Develop real-time pipelines and tooling for risk evaluation, transaction monitoring, and fraud detection; optimizing for both protection and conversion.
• Bridge risk, compliance, and engineering. Collaborate with Data Platform, Risk, and Product to build automation that enables proactive monitoring, alerting, and case management.
• Own end-to-end systems. From ingestion and normalization to visualization and workflow automation, you’ll drive the architecture for reliable, secure, and auditable risk tooling.
• Advance compliance at scale. Contribute to building frameworks that help GoFundMe remain compliant with global regulations while maintaining a seamless user experience.
• Champion engineering excellence. Participate in code reviews, improve standards, and mentor engineers across data tooling and backend systems.
• Stay close to impact. Participate in on-call rotations to ensure uptime, responsiveness, and reliability for mission-critical systems.

You 

• 5+ years of professional backend software development experience, including building, deploying, and operating customer-facing applications at scale.
• Strong proficiency and hands-on experience with one or more backend programming languages (e.g., Java, Kotlin, PHP).
• Strong proficiency and hands-on experience with event driven development, preferably using Kafka
• Solid professional experience with relational database design, schema modeling, query optimization, and working with ORMs or data access layers.
• Proven experience designing, building, securing, and maintaining GraphQL and/or RESTful APIs using standard frameworks and industry best practices.
• Demonstrable experience identifying, diagnosing, and resolving complex performance and scalability problems in backend systems.
• Proficiency with Git and collaborative development workflows (e.g., branching strategies, code reviews, pull requests) in a team environment.
• Experience working with CI/CD pipelines and associated tooling (e.g., Jenkins, GitHub Actions, Spinnaker) for automated testing and deployment.
• Experience thriving and contributing effectively in an agile, intensely iterative software development process.
• Experience using application performance monitoring (APM) and log analytics tools for diagnostics, observability, and alerting.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.