Acerca del Grupo QuintoAndar
Somos el Grupo QuintoAndar, el mayor ecosistema inmobiliario de América Latina. Guiados por un propósito compartido de ayudar a las personas a amar el lugar donde viven, contamos con un portafolio diversificado de marcas y soluciones en diferentes países de América Latina y también con un Hub de Tecnología en Portugal. Desarrollamos tecnologías e innovación para transformar e impulsar la experiencia de vivienda en su totalidad.

Juntas, nuestras marcas líderes ofrecen soluciones que cubren todas las etapas del proceso de viviendar: Inmuebles24 (México), Zonaprop (Argentina), Adondevivir y Urbania (Perú), Plusvalía (Ecuador), ImovelWeb y QuintoAndar (Brasil).

Con el apoyo de un equipo de inversionistas y consultores de clase mundial, como Kaszek, Qualcomm, General Atlantic y SoftBank, QuintoAndar Group está actualmente valorado en más de 5.100 millones de dólares y sigue creciendo año tras año.

Aquí trabajarás con los mejores profesionales del mercado, en un entorno que respira innovación, colaboración y alto rendimiento. Para conocer más sobre nuestra historia, visita https://grupoquintoandar.com/es/.

Ubicación y Modelo de Trabajo Híbrido 
Nuestro equipo trabaja bajo el modelo "híbrido", siendo necesario estar presencialmente en la oficina, ubicada en la zona de Nuñez, Buenos Aires, 2 veces por semana

Etapas  del Proceso Selectivo:

Las etapas de nuestros procesos de selección tienen como objetivo evaluar tus experiencias y brindarte la oportunidad de conocer a nuestros equipos y oportunidades de carrera, y están estructuradas en los siguientes pasos:

• Application Review
• People Interview
• Hiring Manager Interview
• Case
• Stakeholder Interview
• Offer

Acerca del puesto 

Buscamos un Key Account Manager Senior con perfil Farmer para liderar la estrategia de relacionamiento y crecimiento de grandes cuentas dentro del sector de Real Estate. Serás el responsable de gestionar y potenciar la relación con las redes y franquicias más importantes del mercado, manejando una cartera estratégica.

Tu objetivo principal será actuar como un consultor estratégico, garantizando la fidelización, el cumplimiento de objetivos de venta y el asesoramiento continuo para que los clientes saquen el máximo provecho de nuestras soluciones tecnológicas.

• Gestión de Cartera: Liderar el seguimiento de entre 100 y 150 cuentas, con foco en el desarrollo de relaciones a largo plazo y visión estratégica.
• Relacionamiento Presencial: Generar visitas recurrentes para construir vínculos sólidos y presentar métricas clave de rendimiento de pauta.
• Ventas y Upselling: Cumplir con los objetivos de venta mensual, identificando oportunidades de upsell y cerrando productos Core para los Top Clients.
• Capacitación: Brindar workshops y capacitaciones a los clientes y sus equipos para asegurar la adopción de herramientas y funcionalidades.
• Retención y Negociación: Gestionar activamente los pedidos de downsell y garantizar la renovación de los pedidos extras mensuales.
• Trade Marketing: Gestionar de forma autónoma acciones de fidelización como webinars, almuerzos ejecutivos, entrevistas y zonas de debate.
• Gestión en Salesforce: Registrar de manera rigurosa cada actividad y contacto con los clientes en el CRM.
• Eventos: Participar y convocar clientes para eventos de fidelización, tanto digitales como los eventos presenciales de fin de año.
• Obejtivos: Alcanzar los objetivos de venta mensuales y trimestrales.

Requisitos:

• Experiencia: Mínimo 3 años en ventas, con al menos 1 año gestionando cuentas grandes (Enterprise/Corporate).
• Background: Valoramos experiencia en empresas de tecnología, consumo masivo o conocimiento profundo del rubro Real Estate.
• Habilidades de Comunicación: Excelente oratoria y capacidad para capacitar a equipos grandes de venta.
• Capacidad Analítica: Habilidad para analizar métricas de performance y planificar acciones orientadas a resultados.
• Autonomía: Autonomía para el desarrollo de acciones y manejo de agenda.
• Educación: Universitario graduado o avanzado (preferentemente).
• Idiomas: Inglés o portugués (deseable).

Importante:

• ¡Nuestro proceso de selección comienza con el registro! Si realmente deseas formar parte de nuestro equipo, asegúrate de completar  esta primera etapa. Revisamos cada postulación con atención y siempre damos una respuesta, aunque la persona no siga en el proceso. 
• Toda la comunicación se realiza por correo electrónico, así que estate atento a nuestros mensajes y libera el dominio @quintoandar.com.br para que nuestros correos no terminen en la carpeta de spam.

Beneficios

• Plan médico
• Wellhub
• Licencia parental extendida
• Reintegro de Guardería
• Gastos de teletrabajo (monto mensual)
• Descuentos en servicios del día a día
• Día libre por cumpleaños, Día del Padre y Día de la Madre

Diversidad e Inclusión en Grupo QuintoAndar

Durante la inscripción, verás algunas preguntas sobre diversidad. Estas son confidenciales y tienen como objetivo apoyar nuestras acciones de diversidad e inclusión. En vacantes afirmativas, la información podrá ser utilizada para verificar el alineamiento con el público objetivo de la oportunidad y, en estos casos, podría tener carácter eliminatorio. Para vacantes no afirmativas, esta información no afecta tu postulación y se utiliza únicamente para ayudarnos a mejorar continuamente nuestras prácticas e iniciativas de inclusión a lo largo de tu trayectoria con nosotros.

Privacidad y Protección de Datos

El Grupo QuintoAndar actúa de conformidad con las leyes de privacidad y protección de datos, y garante la seguridad de sus datos personales. Para saber más, consulte nuestro Aviso de Privacidad para Personas Candidatas. Si tiene dudas o desea ejercer sus derechos como titular de los datos, póngase en contacto con nosotros a través de nuestro Canal de Atención.

Acerca del Grupo QuintoAndar
Somos el Grupo QuintoAndar, el mayor ecosistema inmobiliario de América Latina. Guiados por un propósito compartido de ayudar a las personas a amar el lugar donde viven, contamos con un portafolio diversificado de marcas y soluciones en diferentes países de América Latina y también con un Hub de Tecnología en Portugal. Desarrollamos tecnologías e innovación para transformar e impulsar la experiencia de vivienda en su totalidad.

Juntas, nuestras marcas líderes ofrecen soluciones que cubren todas las etapas del proceso de viviendar: Inmuebles24 (México), Zonaprop (Argentina), Adondevivir y Urbania (Perú), Plusvalía (Ecuador), ImovelWeb y QuintoAndar (Brasil).

Con el apoyo de un equipo de inversionistas y consultores de clase mundial, como Kaszek, Qualcomm, General Atlantic y SoftBank, QuintoAndar Group está actualmente valorado en más de 5.100 millones de dólares y sigue creciendo año tras año.

Aquí trabajarás con los mejores profesionales del mercado, en un entorno que respira innovación, colaboración y alto rendimiento. Para conocer más sobre nuestra historia, visita https://grupoquintoandar.com/es/.

Ubicación y Modelo de Trabajo Híbrido 
 Nuestro equipo de Telesales trabaja bajo el modelo “híbrido”, siendo necesario estar presencialmente en la oficina, ubicada en Buenos Aires, 3 veces por semana.

Etapas  del Proceso Selectivo:

Las etapas de nuestros procesos de selección tienen como objetivo evaluar tus experiencias y brindarte la oportunidad de conocer a nuestros equipos y oportunidades de carrera, y están estructuradas en los siguientes pasos:

• Entrevista grupal con People + Hiring Manager
• Entrevista con la Hiring Manager

Acerca del puesto 

Será responsable de manejar una cartera activa de clientes, con el fin de fidelizar, y lograr un crecimiento en su facturación mediante el análisis y ofrecimiento de nuestros productos.

• Deberá contactar Telefonicamente dichos clientes y detectar las necesidades que presenta para poder ofrecer nuestros productos.
• Detectar oportunidades de venta en base al análisis de dicha cartera.
• Generar lazos a largo plazo con los clientes.
• Participación y convocatoria para eventos/desayunos zonales de upselling.
• Ejecutar reuniones presenciales con clientes convocados a eventos y con clientes de alto potencial de crecimiento.
• Cerrar ventas nuevas de producto Premier para clientes con alto potencial de migración a KAM.
• Colaborar con el retenedor en la gestión de downsells o baja de cartera propia de clientes.
• Registrar cada actividad realizada  con clientes en Salesforce.

Importante:

• ¡Nuestro proceso de selección comienza con el registro! Si realmente deseas formar parte de nuestro equipo, asegúrate de completar  esta primera etapa. Revisamos cada postulación con atención y siempre damos una respuesta, aunque la persona no siga en el proceso. 
• Toda la comunicación se realiza por correo electrónico, así que estate atento a nuestros mensajes y libera el dominio @quintoandar.com.br para que nuestros correos no terminen en la carpeta de spam.

Beneficios

• Plan médico
• Wellhub
• Licencia parental extendida
• Reintegro de Guardería
• Gastos de teletrabajo (monto mensual)
• Descuentos en servicios del día a día
• Día libre por cumpleaños, Día del Padre y Día de la Madre

Diversidad e Inclusión en Grupo QuintoAndar

Durante la inscripción, verás algunas preguntas sobre diversidad. Estas son confidenciales y tienen como objetivo apoyar nuestras acciones de diversidad e inclusión. En vacantes afirmativas, la información podrá ser utilizada para verificar el alineamiento con el público objetivo de la oportunidad y, en estos casos, podría tener carácter eliminatorio. Para vacantes no afirmativas, esta información no afecta tu postulación y se utiliza únicamente para ayudarnos a mejorar continuamente nuestras prácticas e iniciativas de inclusión a lo largo de tu trayectoria con nosotros.

Privacidad y Protección de Datos

El Grupo QuintoAndar actúa de conformidad con las leyes de privacidad y protección de datos, y garante la seguridad de sus datos personales. Para saber más, consulte nuestro Aviso de Privacidad para Personas Candidatas. Si tiene dudas o desea ejercer sus derechos como titular de los datos, póngase en contacto con nosotros a través de nuestro Canal de Atención.

Acerca del Grupo QuintoAndar
Somos el Grupo QuintoAndar, el mayor ecosistema inmobiliario de América Latina. Guiados por un propósito compartido de ayudar a las personas a amar el lugar donde viven, contamos con un portafolio diversificado de marcas y soluciones en diferentes países de América Latina y también con un Hub de Tecnología en Portugal. Desarrollamos tecnologías e innovación para transformar e impulsar la experiencia de vivienda en su totalidad.

Juntas, nuestras marcas líderes ofrecen soluciones que cubren todas las etapas del proceso de viviendar: Inmuebles24 (México), Zonaprop (Argentina), Adondevivir y Urbania (Perú), Plusvalía (Ecuador), ImovelWeb y QuintoAndar (Brasil).

Con el apoyo de un equipo de inversionistas y consultores de clase mundial, como Kaszek, Qualcomm, General Atlantic y SoftBank, QuintoAndar Group está actualmente valorado en más de 5.100 millones de dólares y sigue creciendo año tras año.

Aquí trabajarás con los mejores profesionales del mercado, en un entorno que respira innovación, colaboración y alto rendimiento. Para conocer más sobre nuestra historia, visita https://grupoquintoandar.com/es/.

Ubicación y Modelo de Trabajo
 Nuestro equipo trabaja bajo el modelo “híbrido”, siendo necesario estar presencialmente en la oficina, ubicada en la zona de Nuñez, Buenos Aires; 2 veces por semana.

Etapas del Proceso Selectivo:

Las etapas de nuestros procesos de selección tienen como objetivo evaluar tus experiencias y brindarte la oportunidad de conocer a nuestros equipos y oportunidades de carrera, y están estructuradas en los siguientes pasos:

• Entrevista con People
• Entrevista con Hiring Manager 
• Business Case
• Entrevista con Stakeholder 1
• Entrevista con Stakeholder 2

Acerca del puesto 

• Alcanzar los objetivos de venta mensuales.
• Planificar y monitorear el progreso diario de renovaciones, oportunidades de upselling, solicitudes de downsell y cancelación, y reuniones de fidelización con los Key Account Managers.
• Analizar y presentar el progreso y los resultados mensuales/trimestrales a la Gerencia.
• Liderar y gestionar proyectos de mejora para el segmento de Key Account Managers de Zonaprop.
• Responsable de generar oportunidades de negocio a través de estrategias de relacionamiento e incentivos de consumo con cuentas clave del sector inmobiliario.
• Responsable de explorar y desarrollar nuevas unidades de negocio en las verticales principales (agencias inmobiliarias y desarrolladores).
• Enfocarse en la expansión y escalabilidad de las verticales inmobiliarias principales, optimizando los recursos disponibles para el crecimiento estratégico de los segmentos.
• Coordinar y ejecutar lanzamientos de productos y acciones de fidelización con el área de Trade Marketing para clientes Big & Jumbo.
• Gestionar escalaciones y brindar soporte interfuncional para la resolución de problemas.
• Reportar necesidades de producto y/o nuevas funcionalidades.

Requisitos:

• Título universitario (ejemplos: Administración de Empresas, Marketing, Dirección Comercial o campos relacionados).
• Sólidas habilidades de planificación y previsión de ventas.
• Experiencia con herramientas de CRM y seguimiento de ventas.
• Habilidades de análisis de datos y creación de informes para presentar resultados a la gerencia.
• Capacidad de gestión de proyectos para liderar iniciativas de mejora.
• Conocimiento de estrategias de lanzamiento de productos y go-to-market.
• Habilidad para coordinar equipos interfuncionales y gestionar escalaciones.

Deseable

• Título de posgrado, maestría, MBA u otros estudios avanzados.
• Experiencia o conocimiento en la industria inmobiliaria o de clasificados.
• Familiaridad con programas de trade marketing y fidelización de clientes.
• Habilidades multilingües, especialmente dominio del inglés y/o portgupés para comunicación regional.

Buscamos personas con estas características:

• Excelentes habilidades de comunicación e interpersonales para construir y mantener relaciones con cuentas clave.
• Actitud proactiva para la resolución de problemas.
• Sólidas habilidades de organización y atención al detalle.
• Capacidad de liderazgo y gestión de equipos.
• Adaptabilidad y resiliencia en un entorno de ritmo rápido.
• Habilidades de negociación y resolución de conflictos.

Importante:

• ¡Nuestro proceso de selección comienza con el registro! Si realmente deseas formar parte de nuestro equipo, asegúrate de completar  esta primera etapa. Revisamos cada postulación con atención y siempre damos una respuesta, aunque la persona no siga en el proceso. 
• Toda la comunicación se realiza por correo electrónico, así que estate atento a nuestros mensajes y libera el dominio @quintoandar.com.br para que nuestros correos no terminen en la carpeta de spam.

Beneficios

• Plan médico
• Wellhub
• Licencia parental extendida
• Reintegro de Guardería
• Gastos de teletrabajo (monto mensual)
• Descuentos en servicios del día a día
• Día libre por cumpleaños, Día del Padre y Día de la Madre

Diversidad e Inclusión en Grupo QuintoAndar

Durante la inscripción, verás algunas preguntas sobre diversidad. Estas son confidenciales y tienen como objetivo apoyar nuestras acciones de diversidad e inclusión. En vacantes afirmativas, la información podrá ser utilizada para verificar el alineamiento con el público objetivo de la oportunidad y, en estos casos, podría tener carácter eliminatorio. Para vacantes no afirmativas, esta información no afecta tu postulación y se utiliza únicamente para ayudarnos a mejorar continuamente nuestras prácticas e iniciativas de inclusión a lo largo de tu trayectoria con nosotros.

Privacidad y Protección de Datos

El Grupo QuintoAndar actúa de conformidad con las leyes de privacidad y protección de datos, y garante la seguridad de sus datos personales. Para saber más, consulte nuestro Aviso de Privacidad para Personas Candidatas. Si tiene dudas o desea ejercer sus derechos como titular de los datos, póngase en contacto con nosotros a través de nuestro Canal de Atención.

Please note, this is a talent pool position, not a live role. If you would like to be considered for any future Programmatic positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

Our Programmatic specialists are our resident experts in programmatic and direct buying. You are responsible for keeping on top of industry-wide trends and best practices, putting them to optimal use for each client’s initiatives. You will be part of a cross-functional team including Paid Search, Paid Social, Ad Operations, and Data Strategy, ensuring client needs are anticipated and met. From negotiating direct deals to building stellar full-funnel media plans, you move with precision to drive growth for our most ambitious brands.

WHAT YOU’LL DO:

• Strategic Planning: Design and execute programmatic strategies across Display, Video, CTV, and Audio that align with client business objectives.
• Campaign Management: Manage mid-to-high level budgets, ensuring optimal allocation across tactics and inventory to maximize ROI.
• Deal Negotiation: Lead the negotiation and management of Programmatic Guaranteed (PG) and Private Marketplace (PMP) deals with premium publishers.
• Data-Driven Optimization: Translate complex programmatic data into actionable insights for client presentations, moving beyond the "what" to the "why."
• Cross-Functional Collaboration: Partner with Integrated Planning and Data Strategy teams to ensure programmatic activity is a cohesive part of the total media mix.
• Technical Oversight: Oversee the technical quality of campaigns, ensuring brand safety standards and 3rd-party verification (IAS, DV) are strictly maintained.
• Team Mentorship: Provide guidance and tactical support to Associate-level team members, helping to foster the next generation of programmatic experts.

WHAT YOU BRING:

We’re open to see all different levels of experience.

• Hands-on experience in programmatic media buying, specifically within DSPs like DV360, The Trade Desk, or Amazon DSP.
• Deep understanding of the programmatic ecosystem, including identity solutions, real-time bidding, and the evolving cookie-less landscape.
• Proven ability to manage full-funnel campaigns, moving from broad awareness to performance-based conversion.
• Proficiency in Excel and data visualization tools; you can find the "story" within the spreadsheet.
• Experience with ad servers (Google Campaign Manager 360) and 3rd party verification tools (IAS, DoubleVerify, MOAT).
• Exceptional communication skills—you can explain the complexities of programmatic to clients in a clear and compelling way.
• A "better together" spirit and a relentless curiosity to test new platforms and inventory sources.

TAKE INTO ACCOUNT:

• You will have to communicate with your team members abroad, therefore fluency in English and excellent communication skills (both written and verbal) are a must for this role.

WHAT DO WE OFFER?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered “Plan Total” membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Please note, this is a talent pool position, not a live role. If you would like to be considered for any future Paid Media positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

As a Paid Media specialist, you are responsible for paid search/social performance along with client management and delegation of production resources. You will serve as a supporting point of contact for your assigned clients by answering client emails and leading weekly calls sections. Managers also design and execute paid search & social channel strategy, work with vendor reps and senior team members to hone the strategies they present to clients, and manage all paid media projects on the accounts they own.

WHAT YOU’LL DO:

• Maintain an advanced understanding of primary paid media channels and how they fit within the funnel – to include Google Search, Microsoft Search, Meta (Facebook & Instagram), YouTube, Google Display Network, TikTok, Snapchat, Pinterest, LinkedIn, UAC.
• Drive account strategy geared towards achieving or exceeding client efficiency and growth goals.
• Develop and execute the appropriate account management monitoring and optimization techniques to drive performance toward client targets and budgets.
• Quantify and prioritize initiatives that will have the greatest impact on account performance.
• Drive the creation of client roadmaps, testing plans, reports/dashboards, and QBRs/FBRs to meet client needs.
• Manage the performance of a designated client portfolio to client performance goals and practice good stewardship of client budgets.
• Write, review and ensure that agendas meet client needs for status calls and adhere to all important and upcoming management updates.
• Effectively lead client calls, speaking to completed projects, performance, and planned initiatives/long-term optimization strategy.
• Ensure all account management efforts go through a QA process and are executed/delivered error-free.
• Own the relationship between DEPT and dedicated platform reps (i.e. Google, Meta, LinkedIn, etc.). Work with reps to identify and vet new opportunities while maintaining platform best practices, etc.

WHAT YOU BRING:

We’re open to see all different levels of experience.

• Hands-on experience in paid media platforms (specifically Google Ads and Meta Ads Manager).
• Paid search & social experience (developing Google Ads & Meta proficiency is a must) and be comfortable with topics such as budgeting, bidding, optimization settings, targeting, and testing methodology
• A proven track record of managing and scaling performance-driven campaigns for B2C or B2B brands.
• Strategic Thinking: You don't just report on what happened; you can explain why it happened and what we should do next. You make plans and decisions that latter up to client business goals.
• Technical Proficiency: Understanding of paid media and analytic platform attribution (e.g., GA4, Google Tag Manager)
• Communication Skills: The ability to lead client meetings with confidence and turn complex data into a clear, persuasive narrative. The ability to communicate clearly and concisely in written form.
• Relentless Curiosity: A drive to stay ahead of industry trends, from AI-driven bidding to privacy-first tracking solutions.
• Team-First Attitude: You thrive in a "better together" environment and enjoy helping junior team members grow.

TAKE INTO ACCOUNT:

• You will have to communicate with your team members abroad, therefore fluency in English and excellent communication skills (both written and verbal) are a must for this role.

WHAT DO WE OFFER?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered “Plan Total” membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

About the role

A Technical Solutions Engineer collaborates across teams and clients to architect and implement best in class ad-tech, data and automation solutions. This role is for engineers that are true entrepreneurs and take on the role of developer, consultant, and platform specialist. 

SOME OF YOUR DAILY TASKS WILL BE

• Design, perform and validate data collection implementations on sites / apps
• Design and develop data integration applications in Cloud environments
• Coordinate and plan client projects
• Develop internal / external use tools for data validation, exploration and monitoring
• Investigate new tools and practices around data analytics and automation

REQUIREMENTS

• Javascript
• Python
• Good communication skills to work with different teams and clients
• Advanced/Intermediate english

DESIRABLE EXPERIENCE (not exclusive):

• Google Analytics 4
• Google Tag Manager
• Google Cloud (or similar: AWS, Azure)
• SQL
• Rest APIs
• AI / ML / Data science
• Advanced student or graduate of a Computer Science, Engineering or related degree.

#LI-MR1 #LI-Hybrid ID:11428

Job Description

As a Media Specialist Operations, you will be the guardian of technical excellence and operational flow. This role is designed for a high-performing Analyst ready to take the next step into operational architecture. You won't just execute campaigns; you will ensure the entire "machine" runs without friction.

You will support the media department by overseeing the technical backbone of our platforms, ensuring that tracking, taxonomy, and billing structures are robust. You act as a specialist consultant for the planning teams, ensuring that what is promised to the client is technically feasible and flawlessly implemented.

Key Responsibilities

Operational Excellence & Governance

• Advanced Taxonomy Management: Elevate naming conventions from simple labels to a scalable data structure. You are responsible for ensuring that all campaign data is "dashboard-ready" through perfect UTM and naming discipline.
• Account Health & Setup: Own the end-to-end setup of Business Managers and Google Ads accounts, including the linking of Partners (e.g., Bayer/Monks), managing permissions, and ensuring correct payment configurations (VEPs, Lines of Credit).
• Budget Stewardship: Monitor pacing across all accounts to prevent overspends or under-deliveries, acting as an early-warning system for the Media leads.
• Platform Liaison: Act as the first point of contact for technical platform issues, managing support tickets with Meta and Google to resolve bugs or disapproved assets.

Technical Activation & Measurement

• Precision Activation: Execute complex campaign setups in Meta Ads Manager and Google Ads, including retargeting structures, catalog sales, and multi-market deployments.
• Signal Management: Support the implementation and auditing of tracking signals, including the Meta Pixel, Conversion API (CAPI), and basic Google Tag Manager (GTM) deployments.
• Tool Integration: Manage third-party tool integrations, such as Influencity, ensuring that influencer data is correctly mapped and accessible for reporting.

Strategic Support & Scaling

• Operational Onboarding: Assist in the technical onboarding of new clients, ensuring all assets (Pages, Ad Accounts, Pixels) are correctly claimed and shared between Partners.
• Process Documentation: Create and maintain "How-to" guides for internal processes to ensure the team operates with a unified standard.
• Reporting Infrastructure: Work closely with Data teams to ensure that data connectors from platforms to reporting tools (Looker Studio) are functioning and accurate.

Qualifications

• Experience: 2–3 years of hands-on experience in digital media (moving from an Analyst role).
• Platform Proficiency: Deep knowledge of Meta Business Suite and Google Ads. Experience with Influencity or similar influencer management tools is a plus.
• Operational Logic: A strong understanding of the "Why" behind account structures and how data flows from a click to a conversion.
• Attention to Detail: An almost obsessive focus on "the small stuff"—decimals in budgets, underscores in UTMs, and specific specs in ad copies.
• Communication: Ability to explain technical platform requirements to non-technical stakeholders (Account Managers or Clients).

Preferred (Nice to Have)

• Technical Basics: Familiarity with Google Analytics 4 (GA4) and how it integrates with media platforms.
• Problem Solving: Experience in troubleshooting pixel fires or catalog sync issues.
• Certifications: Advanced certifications in Google Ads or Meta Blueprint.

As a Paid Media Analyst, you will be the technical engine behind our digital campaign execution. You will support media strategy leads by translating client briefs into actionable digital plans, with a mandatory requirement for hands-on implementation within Google Ads and Meta Business Suite.

Success in this role requires a high level of technical organization and a passion for the "why" behind the numbers. You will ensure that every digital touchpoint—from naming conventions to budget pacing—is executed with precision. You will act as a collaborative bridge between strategy and production to ensure our digital presence is seamless and optimized.

Key Responsibilities

Campaign Implementation & Activation

• Meta Ads Execution: Direct, hands-on setup of campaigns within Meta Ads Manager, including audience building (Lookalike/Custom), creative testing, and technical troubleshooting.
• Google Ads Management: Implementation and daily management of Search, Display, and Video (YouTube) campaigns.
• Taxonomy & Tracking: Responsible for building rigorous naming conventions and UTM structures to ensure clean data across all platforms.
• Digital Quality Control: Review all digital assets (specs, formats, copies) to ensure they meet the specific technical requirements of Google and Meta before launch.
• Asset Management: Coordinate with production teams to ensure all creative materials are received and formatted correctly for digital delivery.

Planning & Tactical Support

• Digital Strategy Support: Participate in developing digital tactical plans, using tools like Google Keyword Planner and Meta Audience Insights for simulations.
• Performance Estimation: Assist in projecting digital KPIs (CTR, CPC, CPA) based on historical platform data and current market benchmarks.
• Benchmarking: Assist in research and general benchmarking of digital trends to support new campaign ideas.

Reporting & Optimization

• Data Extraction: Perform daily data extraction directly from Meta Business Suite and Google Ads.
• Optimization: Monitor live campaigns and proactively recommend bidding adjustments, creative swaps, or audience pivots to improve results.
• Insight Organization: Help "tell the story" of the data by organizing platform results into clear, actionable client-facing slides.

Qualifications

• Experience: 1-2 years of experience in digital media.
• Core Technical Requirement: Proven hands-on experience setting up and managing campaigns within Meta Ads Manager and Google Ads.
• Detail-Oriented: High attention to detail regarding tracking codes, platform-specific specs, and budget pacing.
• Proactive Mindset: Ability to identify potential campaign issues before they arise and suggest technical solutions.

Preferred (Nice to Have)

• AdTech: Knowledge or exposure to Campaign Manager 360 (CM) and Display & Video 360 (DV360).
• Analytics: Familiarity with Google Analytics 4 (GA4) for post-click behavior analysis.
• Certifications: Active Google Ads (Search/Video) or Meta Blueprint certifications.

About the Role

As a Senior Project Manager, you’ll lead the successful delivery of complex, cross-functional technology initiatives—owning end-to-end execution while partnering with program leadership to ensure projects meet quality standards, timelines, and client expectations. You’ll also play a key role in casting, aligning the right mix of skills and experience to each project and helping teams operate efficiently at scale. 

Responsibilities

• Lead projects end-to-end across initiation, planning, execution, monitoring, and closure
• Define project scope, success criteria, deliverables, dependencies, and resource requirements
• Build and maintain detailed project plans, schedules, and status reporting cadences
• Manage budgets, forecasting, cost controls, and financial monitoring to support profitability
• Support vendor payment coordination and assist in proposal creation as needed
• Identify, document, and mitigate project risks through a formal risk register
• Facilitate decision-making, change control processes, and stakeholder alignment across functions
• Coordinate cross-functional teams and manage resource allocation, including casting for optimal team composition
• Serve as a primary point of contact for clients and senior leadership, delivering clear communication and executive-level reporting
• Enforce project governance, documentation standards, and delivery quality practices
• Monitor KPIs and champion continuous improvement practices to strengthen collaboration and execution

About You

• Qualifications & Skills
• 6+ years of project management experience in tech or software environments, including 3+ years in a senior or lead capacity
• Strong command of Agile methodologies (Scrum, Kanban) and Waterfall, with the ability to design and apply hybrid delivery models
• Solid understanding of the SDLC, APIs, cloud platforms (AWS, Azure, or GCP), and CI/CD pipelines — enough to partner effectively with engineering teams
• Proficiency with Jira, Confluence, MS Project, Smartsheet, and Monday.com for project tracking, scheduling, and team collaboration
• Demonstrated experience with budget management, cost controls, forecasting, and financial monitoring
• Strong stakeholder management skills, including executive-facing communication and reporting
• Comfortable working in AI-augmented environments, with familiarity with AI-powered tools, automation workflows, or intelligent agents as part of day-to-day delivery
• Excellent written and verbal communication in both Spanish and English
• Nice to Have
• Certifications such as PMP, SAFe Agilist, Certified ScrumMaster (CSM), or PRINCE2
• Experience mentoring junior PMs and leading through influence in distributed/remote teams.

PLEASE SUBMIT RESUME IN ENGLISH TO BE CONSIDERED

Monks is on the lookout for a Creative Project Manager. You’ll join a special task force to help manage the successful delivery of digital advertising assets.

Role & Responsibilities

• You’ll be managing fast-moving digital creative projects. Having experience in traditional advertising is a nice to have. 
• You will work closely with all the team to deliver assets to client.

Requirements

• We’re looking for someone who is an excellent project manager, with the ability to manage relationships with clients.
• Your 3/4 years of experience in digital advertising or production have made you fabulous at dealing with stress and phenomenal at communicating with (stressed-out) clients and coworkers.
• Flawless organizational skills. With projects under their charge from start to finish.
• Manage expectations for the client and internal teams.
• You know how to work with media plans and can manage the launch of digital and traditional advertising ad campaigns.
• You understand the anatomy of display ads and can comprehend spec sheets.
• You’re a proficient communicator — able to provide clear updates on the development of projects and knowing how to describe issues and required actions.
• You have solid scoping skills, which translate into accurate timings and resource estimates.
• You’re acquainted with the (post)production of film, image and animation assets for social media.
• Upper Intermediate English - You feel comfortable enough communicating in English

Nice-to-haves

• AI enthusiast
• Experience dealing with ‘data-driven strategies.’
• Experience producing or managing DOOH campaigns.

#11237

Digital Asset Manager

In the role of a Digital Asset Manager, you will be responsible for managing the delivery of digital and print assets to platforms and vendors and administering the uploads to the Digital Asset Management system for one of MediaMonks’ biggest clients. Our creative production teams across the globe produce content for every possible channel you can think of on a daily basis. All this content has to be properly structured, named, tagged and stored in our client’s DAM platform as well as uploaded to various platforms for trafficking following the respective guidelines and naming conventions.  In addition to that, you are responsible for training new team members, offering first-line support on user questions, PM queries, and producing documentation and reporting for each delivery. 

Our DAM also has an asset library, used by our client and their agencies. You can assist our monks with questions they receive from these parties too. Part archivist/vault, part technology wizard, part instructor, and part enforcer, you will use your skills and knowledge to help the team work efficiently. This is high-volume, high-velocity work. Accuracy is critical and new material will be coming in from many teams. 

Our ideal candidate is a fast and flexible go-getter who jumps on tasks at hand but also looks ahead at what is coming in the (near) future) collaboration with our creative and operational team is key here.
You have a solution-oriented mindset, a sharp eye for detail, a knack for building and maintaining processes and relationships, and a natural aptitude for collaboration and tech.

In this role, you will:

• Your key objective is flawless, timely & complete syndication of assets to platforms and DAM using the right naming conventions and metadata. All efforts to ensure assets can be trafficked and found in a heartbeat.
• Follow asset delivery protocols for each project to the dot while navigating at times uncertain platform delivery requirements through collaboration with PMs and QA team. 
• Produce delivery reports according to the predefined protocols and attach those to the corresponding JIRA tasks. 
• Flag in advance any risks related to the timeliness or completeness of the delivery of the files. 
• Your role is key in making our collaboration with clients a success. If assets are not delivered to platforms on time - a campaign start is at risk and the content team effort to produce the assets on time is annulled.
• Proactively flag any discrepancies in the requirements or the process and propose solutions/updates to the established process. 
• Maintain and update delivery checklists to ensure consistent processes across all projects and Delivery Teams.
• Develop and maintain training materials for both the DAM and its integrated tools.
• Train new and existing monks where needed on our DAM, asset review and approval platform and asset library.
• Collaborate with your counterparts in other time zones.
• Answer first-line support questions on the use of the DAM and the asset library.

Experience you already have:

• Experience as a Digital Asset Manager/asset delivery in advertising and marketing.
• Experience using a Digital Asset Management (DAM) system. Preferably as administrator, or at least as librarian/curator.
• You’re experienced in working with creative, ops and account teams.
• You combine asset management with critical thinking and a hands-on approach; this enables you to ask the right questions and waterproof training materials and feature requests for future development.
• You have a strong understanding about the different types of assets used to make creative work (image, video, sound, font, animation, templates, etc.)
• An ability to adapt quickly and accommodate creative requirements without compromising compliance and integrity.
• Fluent in English, both written and verbal, with excellent communication skills.
• You are a consummate networker and relationship builder with the ability to navigate a global organization.
• Ability to work independently as well as collaboratively in a team environment.
• Ability to work under pressure of tight deadlines and changing priorities.

#11242

PLESE SUBMIT RESUME IN ENGLISH TO BE CONSIDERED

• Web Ecosystem Management: Lead the strategy and maintenance for s4capital.com, legacy sites, and microsites. You ensure every page aligns with our global "Monks" brand.
• The Technical Bridge: You are the primary point of contact for developers. You’ll manage Jira sprints, prioritize tasks, and ensure technical debt doesn't compromise UI/UX.
• Lead Gen & Growth: Partner with Marketing Ops and Analytics to optimize the conversion path. Your success is measured by how well the website captures and flows leads into HubSpot.
• Content Governance: You aren't just a gatekeeper; you are an enabler. You will train content creators across 5 regions, setting the standards for how we present our offering.
• Website Relaunch: Play a leadership role in the upcoming site relaunch, ensuring we hit milestones without sacrificing quality or strategic alignment.

• Proven Experience: You’ve spent 5+ years in a top-tier digital agency or a multinational corporation managing complex websites.
• The "UI" Eye: You understand the difference between a dev-friendly build and a user-friendly interface. You can spot a UI misalignment from a mile away.
• Strategic & Operational: You are comfortable presenting a 6-month roadmap to a Director, then jumping into the CMS to fix a case study layout or vet an SEO metadata update.
• Local Market Context: You understand how to manage stakeholders across different time zones (specifically the LATAM/Global bridge) and have experience with international site structures.
• Technical Stack: You aren't a coder, but you are a power user of web platforms like Drupal/WordPress, marketing software and CRMs like HubSpot, web data tools like GA4, and project management software like Jira.

#LI-Hybrid
#LI-LT1

Entry level, Media Operations (Programmatic)

As part of the Media Resale & Activation team, you will be at the heart of digital execution. This is a "hands-on-keyboard" role focused on navigating the complexities of digital platforms—inclusive of tagging, trafficking, and buying—to transform client business goals into measurable media success.

Core Responsibilities The Tech Stacks 

• Campaign Execution: Support the end-to-end setup of media campaigns. This includes building campaigns, setting budgets and pacing, assigning creatives, and implementing granular targeting across various platforms.

• Technical Troubleshooting & QA: Maintain high standards of accuracy by performing rigorous QA checks. You will identify, troubleshoot, and escalate platform issues, ensuring all tags and linkages are functioning perfectly.

• Operational Excellence: Manage administrative tasks essential to the business, such as maintaining Salesforce (SFDC) records, providing billing support, and ensuring adherence to internal financial operations.

• Collaboration: Partner with diverse Media Capabilities—including Analytics, Product, and Media Growth—to share learnings and implement best practices across the pillar.

The Tech Stacks 

You will gain exposure to and operate within an industry-leading ecosystem:

• Programmatic & Ad Serving: Campaign Manager, DV360, The Trade Desk, Amazon DSP.

• Search & Social: Google Ads, SA360, Meta, LinkedIn, TikTok, Snapchat.

• Data & Measurement: Google Analytics, Google Tag Manager, Looker Studio.

Requirements

• English Proficiency: Upper Intermediate (B2) level or higher (Cambridge English Scale).

• Mindset: A proactive learner with the ability to communicate consistently and effectively within a fast-paced team environment.

• Precision: High attention to detail, specifically regarding data entry, platform configuration, and quality assurance.

• Adaptability: Ability to balance internal growth activities (trainings and feedback) with client-facing deliverables.

Key Performance Areas

• Client Success: Delivering a best-in-class experience through flawless execution and proactive recommendations.

• Process Adherence: Strict following of Monks’ workflows, from time tracking and platform certifications to onboarding and credit requests.

• Growth: Actively seeking feedback and applying it to professional development and internal projects.

#LI-VG1-  #LI-Hybrid #ID:11320

As part of the Fever Originals team, you will leverage data, market insights, and strong commercial instincts to create one-of-a-kind events and experiences that enable people to enjoy unforgettable moments. Our goal is to develop and scale innovative experiences while building strong relationships with venues, partners, and industry stakeholders.

Who you'll work with

You will join our office in Buenos Aires, working closely with internal teams while directly engaging with partners, providers, and venues across the market.

In this role, you will play a key part in growing Fever’s pipeline of original events. A significant part of your work will involve identifying, developing, and negotiating partnerships with venues and external stakeholders, while collaborating cross-functionally with Project Managers and Producers to bring experiences to life.

The team you will join is young, ambitious, and highly collaborative, composed of top profiles from companies such as McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. Team members bring diverse cultural backgrounds and share a strong entrepreneurial mindset.

Employees are expected to work from the office 2x per week, according to local office policy.  This is typically Tuesday and Thursday, but subject to change.

About the Role: 

As an Account Executive, you will work closely with your regional Team Lead to identify, establish, and maintain relationships with venue operators and negotiate favorable venue rental deals for Fever Original events.  The role combines business development with a strong emphasis on strategic venue sourcing, including venue negotiations, persuasive selling, contracting, and networking within the entertainment and events ecosystem.

When you join Fever, you will receive training and coaching to help you:

• Identify and develop new business opportunities, including sourcing venues, partners, and collaborators for new event concepts
• Lead venue sourcing and contract negotiations, securing optimal terms and building long-term partnerships with strategic venues
• Work with Project Managers and Producers to ensure potential venues meet financial and creative requirements
• Ensure the financial and operational feasibility of our events by analyzing and reporting on key metrics
• Scale successful experiences across additional cities and markets by building replicable operational models

About You: 

We are looking for someone with a strong background in sales, strategic venue sourcing, and/or partnership negotiations and management.  You love to prospect relationships and roll up your sleeves to get the deal done.  You combine a strong commercial mindset, relationship-building abilities, and analytical thinking, with a proactive approach to developing partnerships and growing the business.

• 3+ years of experience in B2B relational sales, venue sourcing / negotiations, and/or partnership development and management (experience in the events industry not required but appreciated)
• Fluency in English with excellent communication skills
• Strong negotiation and networking skills, with the ability to build meaningful partnerships: you’re not afraid of picking up the phone and pitching to potential new partners
• Exceptional organizational skills, with the ability to plan, prioritize, and drive multiple workstreams to successful completion.
• Resilient and results-driven, able to perform under pressure, take ownership, and manage several high-impact negotiations in parallel.
• Proven ability to build and maintain strong relationships with venues, partners, brands, and stakeholders
• Excellent analytical skills, with the ability to use data to guide decision-making
• Highly solution-oriented, able to identify challenges and develop practical strategies to resolve them
• Ability to work and thrive in fast-paced environments and willingness to grow within the organization

You will join a team of highly effective, motivated, and entrepreneurial professionals who move fast, take ownership, and get things done. Cultural fit means being humble, open to feedback, and willing to learn, while approaching challenges as opportunities and making decisions based on data and insight. We value individuals who are hands-on, collaborative, and able to prioritize what truly drives results. We encourage applicants from diverse and unconventional backgrounds, especially those who bring curiosity, a willingness to learn, and the drive to make a meaningful impact.

Our Hiring Process: 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 30 min interview with the hiring manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

On average our process lasts 20 working days and offers usually follow within a week.

Let’s start with the role

In one sentence, this role is responsible for all campaigns and initiatives aimed at new user acquisition, as well as for the strategic management of the budget. The position requires a candidate to thoroughly oversee all work executed by the Performance Marketing team based in Greece. The ideal candidate should possess an end-to-end understanding of the user journey, from the initial digital campaign touchpoint through to successful conversion on Betano.bet.ar.

As a Digital Marketing Manager, you will:

• Be fluent in 'performance language' and demonstrate a deep understanding of the mechanics of each platform (Instagram, Facebook, TikTok, X, etc.). 
• Analyze and optimize fluctuations within the acquisition funnel. 
• Be responsible for the maintenance and expansion of Google PPC, Display, Social Media, Programmatic and SEM campaigns across major search engines and countries of operation. This includes account audits, keyword/ad optimization and mining, ad copy creation, device optimization and audience bidding.
• Implement and track conversion events accurately via pixels and Conversion APIs.
• Monitoring and implementation of creative best practices across all performance marketing channels.
• Collaborate with the local team to plan new user offers and coordinate with the Greek creative teams on asset development and data sharing to drive campaign success.

What you’ll bring:

• Minimum of 5 years of relevant professional experience. 
• A degree in Business Administration, Economics, Engineering Marketing or a related field.
• Advanced experience with Google Analytics 4 (GA4) and Google Tag Manager (GTM).
• Proficiency in data visualization tools such as Looker Studio, Tableau, or Power BI.
• Fluency in English is a must; while native proficiency is not required, the ability to communicate effectively and confidently with the team in Greece is essential. 
• Industry experience is not mandatory; however, it is critical that the candidate brings several years of experience in performance marketing, digital campaigns, user acquisition, and attribution models within B2C environments.
• Effective and creative problem-solving and decision-making skills.

Kaizen Gaming Perks

• 🕑 Hybrid way of working;
• 🏃 A buddy will support you with your onboarding;
• 💸 Competitive pay & bonus scheme;
• ⭐Developmental 360° feedback framework;
• 💰 Monthly meal allowance;
• 👩‍⚕️ Private health insurance for you and your family;
• 📚 Unlimited access to Udemy & continuous training;
• 👨‍👩‍👧‍👦 Family Support.
• #LI-Hybrid

NEORIS, ahora parte de EPAM, es un Acelerador Digital con más de 20 años acompañando a las compañías más grandes del mundo en su transformación tecnológica. Con presencia en 11 países y más de 4.000 profesionales, trabajamos en una cultura multicultural que impulsa la innovación, la estrategia y la comunicación de alto impacto.

Estamos buscando un/a Account Business Manager SSR para acompañar la gestión y el crecimiento de cuentas de Servicios Financieros, trabajando en conjunto con un Account Business Leader Senior.

• Modalidad: Híbrido (Buenos Aires, Argentina) 

Responsabilidades

• Acompañar la gestión de revenue, margen y rentabilidad de la cuenta junto al Account Business Leader Senior.
• Ejecutar el Account Plan y las iniciativas de crecimiento definidas para la cuenta.
• Realizar el seguimiento de resultados financieros y operativos, identificando riesgos y desvíos de manera temprana.
• Detectar y desarrollar oportunidades comerciales (nuevas iniciativas, upselling y cross-selling).
• Construir y mantener relaciones de confianza con stakeholders de IT y negocio del cliente.
• Participar en reuniones comerciales, de seguimiento y en la presentación de propuestas.
• Coordinar con equipos internos de Delivery, Preventa y Prácticas técnicas para asegurar una correcta ejecución.
• Acompañar la transición entre preventa y delivery, garantizando una implementación ordenada de los servicios.

Requerimientos:

• Formación universitaria completa en Sistemas, Informática, Administración, Comercialización, Economía o carreras afines.
• Experiencia de 3 a 6 años en roles comerciales B2B y/o gestión de cuentas corporativas.
• Experiencia en venta de servicios profesionales IT o soluciones tecnológicas. (Excluyente)
• Preferentemente con exposición a clientes de Servicios Financieros (banca, fintech, seguros, medios de pago).
• Capacidad para interpretar indicadores básicos de negocio y financieros.
• Habilidades sólidas de comunicación, negociación y relacionamiento con clientes.
• Nivel de inglés intermedio.

Ofrecemos

• Cobertura médica premium: Plan de salud de primera línea completamente cubierto para vos y tu familia.
• Soporte para home office: Bono de conectividad para tus necesidades de trabajo remoto.
• Capacitaciones: Descuentos en clases de inglés y acceso a Udemy.
• Tiempo de deporte: Beneficios y descuentos en gimnasios.
• Tiempo para vos: Vacaciones flexibles y día libre en tu cumpleaños.
• Desarrollo profesional continuo: Oportunidades de aprendizaje y crecimiento constante.

We are seeking a Accounting Operations Analyst to join our growing SoFi Controllership team. This is an exciting opportunity for professionals looking for a team-oriented environment where you feel you are making a difference and seek to develop your accounting and tax skills within our organization.

This role is vitally important support for our global tax function, including improvements to our processes. You also will have opportunities to support payroll and compensation. By joining SoFi, you’ll become part of a forward-thinking technology company that is transforming financial services with innovative loan products and investment tools. 

The role

We are looking for a proactive individual with a strong desire to develop their career in international tax and finance. In this role, you will not be alone: you will work directly with the Senior Tax Accountant and the Senior Manager along with others in the global tax function, who will provide support, guidance, and mentorship in all your tasks. This is an ideal opportunity for someone looking to deepen their accounting and tax knowledge within a dynamic environment.

What you’ll do:

• Closing and Reporting: Assist in quarterly and year-end tax closing tasks, including the analysis of the Annual Effective Tax Rate (AETR) and Pre-Tax Book Income (PTBI).
• Corporate Income Tax Provisions: Collaborate in the determination of annual income tax provisions.
• Transfer Pricing: Participate in transfer pricing reviews and the filing of tax returns and informative returns across all countries.
• International Management: Communicate intercompany operations to each country on a quarterly basis and manage the delivery of required documentation.
• Compliance and Payments: Work alongside the Treasury department to ensure timely tax payments and assist in developing tax estimates. Monthly and quarterly tax payments.
• Withholdings: Analyze withholdings on intercompany payments in conjunction with the Treasury and Accounts Receivable departments.
• Audit: Provide support in direct and indirect tax audits for all jurisdictions where the company operates.
• Daily Operations: Perform detailed account reconciliations (daily, weekly, and monthly) and record journal entries.
• Recording: Participate in the review of tax accounts and the preparation of entries to record both provisions, indirect and direct tax returns.
• Continuous Improvement: Proactively identify opportunities to optimize and automate reconciliation processes using available technological tools.
• General Support: Prepare ad-hoc reports and financial analyses upon request to support management decision-making.

What you’ll need:

• Bachelor’s degree in Accounting, Finance or Business or equivalent
• Tax & Accounting: Working knowledge or foundational understanding of accounting principles and tax compliance
• Advanced English level (written and spoken)
• Excellent computer skills, including Excel, Word, and general ledger and reconciliation systems
• Strong organizational, analytical, mathematical, and project management
• A forward-thinking and hands-on approach
• A desire to learn
• Proactive and self-driven with the ability to think creatively within a flexible environment
• Knowledge of balance sheets, income statements, and mathematical concepts such as fractions, percentages, and ratios

Nice to have:

• Experience with Workday Financials tool, Google Workspace, Alteryx, and Jira
• Previous exposure to tax provisions, intercompany transactions, or audit support is a plus, but not required as you will be mentored by Senior leadership.
• Prior work experience performing reconciliations and using a reconciliation system

Innovation is a core value of INFUSE. We are bringing together people, who can look into the future to better understand how technology will shape businesses, people, who create and navigate projects with great potential impact.

INFUSE is looking for a Creatives Delivery Associate  to join us in making high-quality products. This position presents an exciting opportunity to work on one of our projects in the American market. Our clients are large international companies, including Microsoft, Google, Lenovo, HP, Oracle, IBM, Cisco, Intel, Samsung, Panasonic, VMware, and Red Hat. The company has over 1100 employees in the USA, Ukraine, Great Britain, and more. Join our growing team at INFUSE.

We are looking for a specialist to oversee the collaboration between our web design and copywriting teams, ensuring a seamless workflow and interaction with our Client Success and Campaign manager departments. In addition to working with Google Docs to plan and manage tasks, you will be responsible for coordinating all interactions between teams and maintaining accurate task tables.

The responsibilities of this role include:

• Distribution of tasks between web design and copywriting teams, ensuring interaction between Client Success, Campaign manager departments;
• Participation in rallies;
• Working with Google Docs - planning tasks and requests, control over task due dates;
• Coordination of all interaction processes between the teams;
• Maintaining and keeping up-to-date information in task tables (cleaning and checking data accuracy).

Requirements:

• Upper-Intermediate + level of English;
• Confident PC user, good Excel skills, Google Drive/Sheets skills are desirable;
• Multitasking and initiative.

We offer:

• Competitive compensation, taking into account the experience and skills of the candidate.
• Form of payment - monthly, without delay, based on Invoice - Payoneer.
• Remote work format, contract, work schedule: 5/2 (8-hour working day)  3:30 PM - 12:00 AM EEST (Mon-Fri)
• Work-life balance, with paid annual leave and sick days.
• Professional development and career growth opportunities.

Our recruitment process:

• Test task
• Interview with Recruiter
• Final interview with the Hiring Manager

If you are willing and able to learn, attentive, proactive and responsible, involved and communicative, we will be happy to see you in the team!

Role Summary

Location: Buenos Aires, Argentina

Hybrid

Full-time

Payoneer is looking for an energetic and ambitious Partnerships Manager in Latin America – based in Buenos Aires – who takes ownership to the highest level, can learn quickly in a fast-paced environment and to grow new and existing partner accounts through effective executive engagement. You will drive new partners, manage an existing portfolio, and handle the end-to-end partner management in collaboration with other team members. Working in a dynamic business environment, you will be responsible for identifying and collaborating with the potential partners to drive acquisition and expansion of Payoneer reach.

In addition to being adept at both business development and account management, the ideal candidate should possess strong analytical skills to create programs and processes to enable the channel partnerships function to grow at scale. This role is will report to the regional head of partnerships.

What you’ll do: 
•    Build and grow a strong network of partners and affiliates to utilize Payoneer’s platform and products; commercial cards, sending and receiving of payments
•    Uncover new verticals.
•    Build partnerships and relationships that drives acquisition of clients across numerous verticals, eg, Knowledge Based Services, Remote Working, Ecommerce, Fintech, and Advertising
•    Contribute strategic depth in driving business analysis and market development activities in the region
•    Represent Payoneer at partner events and industry shows

Who you are: 
•    Bachelor’s degree, preferably in business administration or engineering
•    5+ years of experience in business development or partnerships
•    Fluent in English and Spanish
•    Experience in data analysis, deal making, partnerships, managing relationships and creating new opportunities.
•    Strategic thinking and independent thought coupled with ability to drive business end-to-end and execute
•    Strong written and oral communication skills
•    Excellent quantitative skills to quickly and accurately analyze complex information / data to draw conclusions and insights in clear written and oral communications
•    Flexibility to travel

 Not a must but a great advantage:
•    Experience in Fintech, payments, foreign exchange
•    Knowledge of growth hacking tactics

#LI-AG3

#LI-Hybrid

Job Description:

As the Sales Manager - Mid-Market ISR Sales (Argentina) you will be responsible for driving success within a designated Mid-Market region in the Americas with a primary focus on the United States, utilizing data, insights, and operational expertise to achieve strategic goals.

Responsibilities:

• Drive ARR growth through new customer acquisition and expansion
• Develop US GTM strategy and coverage model, including ICP, messaging, customer segmentation, sales coverage, sales roles and sales capacity
• Work with Marketing to develop and execute the pipeline plan (Digital marketing, Events, SDRs etc) for the region
• Work with the Partnership team to develop and execute a plan to sell DevRev through partners such as ISV, VARs, SIs, MSPs, etc.
• Hire, develop, and manage high-performing sales team of Mid-Market Account Executives to sell remotely into the United States
• Foster a dynamic and collaborative sales environment that upholds DevRev’s values and achieves company’s growth targets
• Deliver accurate weekly forecast reports, contributing to a culture of accountability and precision in our sales processes
• Use data-driven insights to inform decision-making and drive continuous improvement in sales effectiveness and efficiency
• Ensure the sales team is organized and plans strategically, maintaining focus on the most impactful priorities
• Partner with Product and Engineering teams to bring voice of customers in product prioritization and roadmap development

Qualifications and Requirements:

• 7+ years sales experience, 2+ years of management experience
• Experience working in early stage companies - Seed, Series A or Series B
• Leader who can inspire the team through action
• Demonstrated experience selling to Mid-Market customers (US experience preferred)
• Experience in hiring, onboarding, developing, promoting and performance managing Mid-Market Account Executives 
• Ability to thrive in a fast-paced, dynamic environment and lead effectively through change and ambiguity
• Deep understanding of sales processes, methodologies, and best practices, with experience implementing sales enablement tools and systems
• Proven expertise in building outbound sales strategies and ensuring accountability among Account Executives for prospecting
• Skilled in establishing AE targets, quotas, and KPIs essential for meeting corporate growth objectives
• Strong leadership skills with experience building and managing high-performing sales teams
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels
• Strategic thinker with a customer-centric mindset and a passion for driving innovation and results

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe Pro team is searching for a Senior Technical Account Manager (TAM) to support the adoption, performance, and technical success of our Enterprise nonprofit customers.

In this role, you will act as a trusted technical advisor and strategic partner, helping organizations implement, integrate, and optimize their use of the GoFundMe platform. You will work cross-functionally with Sales, Product, Engineering, and Support teams to ensure customers successfully deploy solutions, navigate change, resolve technical challenges, and drive meaningful fundraising outcomes.

The Job

• Lead Complex Projects & Drive Outcomes
  • Owns end-to-end delivery of customer initiatives, including integrations, migrations, and new product rollouts
  • Manage project timelines, dependencies, and stakeholders across both customer and internal teams
  • Drive accountability and momentum to ensure projects are delivered on time and with high quality
  • Anticipate risks, remove blockers, and proactively adjust plans to ensure successful execution
• Drive Integrations & Technical Solutions
  • Serve as a technical advisor on CRM integrations (e.g., Salesforce, Blackbaud, HubSpot) and data architecture
  • Design and recommend scalable solutions for bidirectional data syncs, including field mapping, data integrity, and system interoperability
  • Troubleshoot and resolve integration issues (API errors, webhook failures, authentication issues, data mismatches)
  • Translate business needs into effective technical solutions that align with customer goals
• Own Customer Success & Revenue Impact 
  • Manage a portfolio of Enterprise customers, aligning technical solutions to drive adoption, performance, and revenue outcomes (e.g., GDV, conversion)
  • Identify opportunities to expand product usage and increase customer value
  • Partner with Strategic Account Managers to support growth, renewals, and long-term success
  • Connect technical execution to measurable business impact for customers
• Lead Through Change & Influence Stakeholders
  • Guide customers through change management, including new implementations, feature adoption, and process shifts
  • Drive alignment across technical and non-technical stakeholders, including executive audiences
  • Demonstrate strong executive presence in customer interactions, including QBRs and strategic discussions
  • Communicate clearly, confidently, and proactively in high-stakes situations
• Troubleshoot & Resolve Technical Issues 
  • Investigate and resolve complex technical issues across APIs, integrations, and platform functionality
  • Reproduce bugs, gather logs, and document issues clearly for Engineering (via Zendesk, JIRA, or similar tools)
  • Own escalations end-to-end, providing timely updates, workarounds, and root cause analysis (RCA)
  • Identify trends across accounts and proactively escalate systemic issues
• Monitor Performance & Proactively Mitigate Risk
  • Monitor platform usage and integration health (API success rates, sync reliability, data consistency)
  • Identify risks early and take a proactive approach to preventing issues before they impact customers
  • Deliver insights and recommendations during business reviews to inform optimization strategies

You 

• 5+ years in Technical Account Management, Solutions Engineering, Customer Success, or a similar customer-facing technical role
• Strong project management skills, with experience leading complex, cross-functional initiatives
• Experience working with APIs (REST), webhooks, and system integrations
• Familiarity with CRM platforms such as Salesforce, Blackbaud, or HubSpot
• Experience troubleshooting integrations and data sync issues
• Experience using ticketing and issue tracking tools (e.g., Zendesk, JIRA)
• Strong problem-solving skills with the ability to diagnose technical issues and deliver solutions
• Demonstrated executive presence and ability to engage senior stakeholders
• Highly proactive, with a track record of anticipating challenges and driving outcomes

Preferred

• Experience with SQL or data analysis
• Familiarity with iPaaS tools (e.g., Zapier, Workato, Mulesoft)
• Understanding of JSON or structured data formats
• Experience in fintech, payments, or donation platforms
• Experience supporting change management initiatives in enterprise environments
• Experience working with nonprofit organizations or fundraising systems

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

#LI-RC1

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 50 countries in industries such as banking, e-commerce, education and technology.

To support our continuous growth we are looking for a Partner Account Manager focused on the development and growth of our market.  This is a business role in which you will report directly to the Latin America (LATAM) Director of Channels and Alliances.

As a  Partner Account Manager, you will work to create activities and processes that promote InvGate´s offerings, develop and further grow our successful partner ecosystem. 

Your tasks will include:

• Managing the full end-to-end process for a set of partners to develop the business in your territory.
• Recruiting, and enabling new partners in this rapidly growing market-space.
• Creating and developing a business plan that will generate a long-time relationship.
• Working with Sales and Marketing to identify and develop new business opportunities (pipeline generation).
• Providing support on management forecasts, close deals, record sales activity, and track customer data using company-standard systems and tools like forecasts and KPIs.
• Encouraging new partners to adopt and promote our products and solutions.
• Sporadic travels and on-site visits to Partners and/or clients. 

Do not hesitate to apply if you:

- are a motivated and practical person, passionate for success.

- have experience working in international sales and business development in a partner ecosystem.

- have solid understanding of the channel landscape.

- are able to work with partners as well as with a broad range of internal stakeholders.

- have solutions selling experience, from understanding the end customer industry scenario to their specific needs and problems.

- have an advanced/bilingual level of English.

Our benefits include career development opportunities, English lessons, in -house and external technical training, extended PTO and paternity leave, premium private health insurance, remote work reimbursement, and a fixed bonus for gastronomy-related purchases.

This position will be Hybrid, requiring attendance to our Belgrano, CABA office at least twice a week.

ABOUT THE ROLE
Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry.
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners ensuring value creation for both parties, and a sustainable strategic partnership between Fever and event organizers
• Evidence strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross functional stakeholders to successfully deliver on partner growth across Argentina and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

ABOUT YOU
Here’s what you should bring to the table:

• At least 3+ years of top tier consulting or equivalent experience, with ideally an additional 3+ years of experience in relevant sectors (e.g. corporate management, tech companies, sport / music / arts)
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM
• Knowledge of the city’s entertainment, events, and lifestyle trends

BENEFITS & PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Health insurance
• Home-office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Gympass Membership

THE ROLE

You'll be the person ultimately accountable for the studio's success, measured by client satisfaction, team performance, creative quality, and commercial health. This is a role that sits at the intersection of client services, leadership, strategy, and commercial management. You won't be in the day-to-day detail of every project, but you'll have clear oversight of what's moving through the studio, and you'll set the standard for how the team operates, collaborates, and delivers.

We're looking for someone with a strong agency background who understands the complexities of working embedded within a major global brand. Someone who can partner with Brand Directors and senior marketing leaders as a trusted adviser, not just a service provider. Someone who can develop, coach, and inspire a multi-disciplinary team while keeping a sharp eye on commercial performance and growth opportunities.

Success means a client team that sees the studio as an indispensable partner, a studio team that is motivated, developing, and delivering its best work, and a commercial position that is healthy, growing, and clearly demonstrating value.

WHAT YOU'LL DO

Client Partnership

• Act as the senior client lead for the studio, building strong, trusted relationships with Brand Directors, senior marketing leaders, and key stakeholders.

• Partner with the client as a long-term strategic adviser, contributing to the development of brand and marketing strategy, not just executing briefs.

• Be the escalation point for any client issues, approaching problems with a solutions-focused attitude and resolving them quickly while protecting both the relationship and the team.

• Challenge the client constructively when needed, negotiating to create outcomes that work for both the brand and the studio, while maintaining a positive, productive partnership.

• Ensure the studio consistently delivers to the expected levels of client service, quality, and responsiveness.

Leadership and Team Development

• Lead the studio team by example, line managing senior team leads across social, creative, strategy, production, and content.

• Develop, coach, and guide team leads and their teams to consistently add value, challenge briefs, and deliver outstanding social-first creative work.

• Maintain oversight of the studio's work-in-progress and project pipeline, directing teams to deliver without being pulled into the day-to-day management of individual projects.

• Spot potential in your team members, support their growth, and create an environment where people are motivated, accountable, and producing their best work.

• Foster a studio culture that is collaborative, inclusive, and grounded in creative ambition and operational excellence.

Growth

• Be responsible for growing the studio's offering, proactively identifying opportunities to expand the scope of work, push capabilities, and increase the studio's value to the client.

• Build relationships with senior stakeholders beyond the immediate brand team, keeping the studio front of mind for new briefs, projects, and strategic needs across social, content, creative, and data.

• Advocate for the studio's capabilities in social-first creative, content production, creator partnerships, strategy, and data and insight, pushing to extend the studio's role from production into more strategic and upstream work.

• Identify emerging client needs and market trends, positioning the studio to respond with relevant, compelling proposals.

Operations and Commercial Management

• Manage the studio's P&L, forecasting operational income and tracking commercial performance against targets on a regular basis.

• Ensure the team works to established processes, while challenging and refining ways of working to improve efficiency, effectiveness, and output quality.

• Oversee resource planning and allocation across the studio's workstreams, ensuring the right people are on the right work and capacity is managed sustainably.

• Report on studio performance, commercial health, and growth to senior management with clarity and accountability.

WHAT YOU BRING

• 10+ years of relevant agency experience, with a significant portion in client services, account leadership, or business management roles.

• Proven experience leading teams of 15+ people across multi-disciplinary functions, including creative, social, content, strategy, and production.

• A track record of building and maintaining trusted partnerships with senior clients at Brand Director or VP level within major consumer brands.

• Experience working with large FMCG or beauty and personal care clients, with a strong understanding of how global brand organisations operate.

• A strong grounding in the commercial management of accounts, including P&L responsibility, forecasting, scope management, and growth planning.

• Demonstrated ability to grow accounts and expand studio scope, identifying and converting opportunities that extend the offering beyond production into strategy, creative, and data.

• Experience developing, coaching, and leading senior team members, with a track record of building high-performing, motivated teams.

• Strong strategic thinking, with the ability to contribute meaningfully to brand and marketing strategy conversations, not just operational delivery.

• The ability to balance oversight and delegation effectively, maintaining visibility of the studio's output without getting caught in day-to-day project detail.

• A solutions-focused approach to problem-solving, with the composure and judgement to handle escalations, shifting priorities, and complex stakeholder dynamics.

• Experience working in an in-house agency, embedded studio, or on-site model is a strong advantage, with an appreciation for the nuances of working within a client's organisation daily.

• Professional proficiency in English; additional languages are a plus.

Gen AI and Agentic Thinking

• A strong understanding of how Gen AI tools and capabilities are changing social content creation, creative production, and marketing strategy, with the ability to articulate this to clients and guide teams accordingly.

• Agentic leadership mindset: a systematic approach to complex business challenges, identifying the most effective path forward and enabling the team to execute with clarity and accountability.

• Experience guiding or sponsoring the adoption of AI tools and workflows within a creative or content studio, with a focus on practical value, responsible use, and client confidence.

• The ability to position AI capability as a growth lever for the studio, incorporating it into proposals, scope discussions, and strategic conversations with the client.

• Understanding of AI limitations and the importance of balancing technology with human creativity, judgement, and oversight.

Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.

NICE TO HAVE

• Experience specifically leading social-first or content-led studio operations.

• Multi-market or global account leadership experience.

• A background that includes creative, strategy, or production roles before moving into client services and leadership.

• Experience with transformation programmes, studio stand-ups, or capability building within embedded agency models.

• Familiarity with social analytics, performance measurement, and data-led decision-making at a strategic level.

#OLATAM #REQID16844

AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 10,000+ technology partners to create better, more meaningful customer relationships.

We’re looking for a Senior Customer Success Manager to join our Argentina office and support a portfolio of Mid Market customers in North America. This is a high-ownership role focused on driving measurable customer value, retention, and growth through product adoption, solving problems proactively, and partnership with sales. 

As a Senior CSM, you act as a strategic advisor and growth partner to your customers while also contributing to the success of the broader Customer Success team. Our CS culture is customer‑obsessed and results‑driven—we coach for impact, operate with rigor, and influence at scale across Sales, Product, and Marketing.

What You’ll Do:

• Client Value Realization:  drive customer outcomes, and product adoption across your team’s portfolio of customers. Partner with Sales to mitigate client risk and run expansion motions, across Strategic, Enterprise and Mid-Market customer segments, leading to improved Gross Revenue Retention and Net Revenue Retention.  
• Ability to travel 25% onsite to customers and key internal onsites. 
• Own the post-sales relationship, in conjunction with your sales partner, for a portfolio of customers focused in North America to drive retention and growth.
• Lead onboarding, training, and enablement sessions, translating complex AppsFlyer products and data concepts into clear, actionable outcomes for customers.
• Conduct regular check-ins, usage reviews, and strategic syncs to ensure engagement and satisfaction.
• Run Executive Business Reviews (EBRs) with senior customer stakeholders to showcase impact and align on goals.
• Act as a growth partner by understanding customers’ business goals and analyzing customer data to surface insights, identify mutual growth opportunities, and recommend optimizations to drive measurable value realization.
• Capture feedback and work closely with Product, R&D, and Support teams to drive improvements.
• Actively support renewal conversations and identify opportunities for feature adoption or account expansion.
• Lead customer issue management by proactively identifying risks, coordinating cross-functional resources, and driving issues through to resolution.
• Collaborate with internal teams, including Sales, Product, and Support, to deliver customer outcomes.
• Act as a mentor and force-multiplier for other CSMs by sharing best practices and contributing to team initiatives.

What You have:

• 5+ years of experience in Customer Success, Account Management, or a client-facing SaaS or digital/mobile agency role.
• Proven ability to manage complex customer relationships and influence retention and growth outcomes.
• Strong communication skills with executive, technical, and business audiences.
• Experience with attribution, data, and digital advertising in a mobile and/or omnichannel world.  Understanding of SDK’s, API’s and mobile attribution tools.
• Analytical thinker, comfortable working with data and turning insights into action.
• Proactive and solutions-driven with high autonomy, ownership, and ability to operate in ambiguity.
• Comfortable working in a fast-paced, multicultural, and evolving environment.
• Tooling: MMP's, attribution and SaaS marketing/remarketing technologies, including the technical experience required to guide customers through implementation.
• Demonstrated ability to leverage AI tools (e.g., ChatGPT, Claude) to drive efficiency and scale across customer-facing workflows - from account research and data synthesis to communication and strategic planning.

As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO