Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0009

Role Duties and Responsibilities

• Support the lead Project Manager during the final development and pre-launch phase, including coordination with the development team and stakeholders;
• Assist in tracking timelines, deliverables and risks during the run-up to launch;
• Ensure all technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.
• Preparing an onboarding package (login guidance, FAQs, short video tutorials);
• Organising onboarding webinars for first-time users across 32 Allies;
• Coordinating account creation with internal NATO technical services;
• Tracking onboarding progress and reporting outstanding gaps or issues.
• Running regular coordination meetings with internal teams and contractors;
• Maintaining project documentation;
• Monitoring progress and reporting status to senior management;
• Preparing briefing notes, slide decks, speaking points, and demonstration materials related to the Repository;
• Ensuring alignment with related initiatives.
• Liaise regularly with EuRepoC as the primary data provider to coordinate data delivery schedules and ensure alignment with NATO requirements;
• serve as a focal point for coordination with SITCEN which provides technical platform;
• ensure continuous liaison with internal stakeholders (CyOC, CTAB etc.);
• preparing funding documentation for approval, tracking financial execution, liaising with divisional budget officers to secure timely and compliant funding approvals.
• develop proposals for the future evolution of the Repository by identifying functional and analytical gaps, developing proposals for enhancements, preparing an evolution roadmap, and handling engagement with SITCEN, EuRepoC, and other stakeholders on next-generation capabilities and long-term sustainability.
• capture lessons learned during development, testing and launch of the Repository, conduct after-action reviews with stakeholders, and convert findings into actionable recommendations for improving tool functionalities, data quality, and user engagement.
• Support the lead Project Manager during the data processing and analysis stage, including coordination with Allied representatives to facilitate Pledge bilaterals;
• Assist in tracking workflow of Allied analysis and task management through Q1-Q2 2026 and create a structured workflow that leverages the new process delivered by the Data Engineer for the Pledge data portal;
• Ensure all process aspects run smoothly to execute professional bilaterals, including some bilaterals delivered off-site in Allied nations as relevant, until technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.

 Essential Skills, Experience and Certifications

• Proven project management experience in complex, multi-stakeholder environments.
• Ability to brief senior management clearly and concisely
• Experience developing project documentation, SOPs, roadmaps, or guidance materials.
• Strong organisational skills and attention to detail.
• Ability to work independently and proactively
• Able to translate technical issues into policy-friendly language

 Desirable

• PM certifications (e.g., PRINCE2, PMP, Agile).
• Experience working with NATO structures
• Experience managing digital platforms
• Experience working in cybersecurity/cyber defence related disciplines

 Language Proficiency

• Excellent written and oral English

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0007

Role Duties and Responsibilities

• cleaning and structuring Allied-submitted response data and incoming data from a research institution;
• Standardising data formats, categories, and fields in line with the required taxonomy.
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the Project Manager (PM);
• Conducting regular data quality checks (accuracy, completeness, timeliness);
• Reviewing data entries and confirming alignment with the NATO Cyber Response taxonomy.
• Ensuring proper data classification and tagging.
• Supporting the PM in preparing feedback to Allies and researchers.
• Working closely with the data engineer to ensure smooth ingestion and integration of data into the platform;
• Supporting testing of data upload tools, visualisation features and filters;
• Helping to document data and refine the Repository’s metadata structure.
• Producing insight reports on Allied response patterns (e.g., most-used measures, speed of response, clustering by threat actor).
• Identifying trends and anomalies in Allied responses over time;
• Preparing data-driven products to support Committee discussions, CDT leadership meeting and strategic messaging;
• Create dashboards and visual analytics.
• Supporting PM in preparing training materials (slides, guides, examples, videos);
• Support in demonstrating data entry and tool navigation during webinar sessions for Allies;
• Providing technical and analytical assistance to first-time users.
• Verify data analysis methods to ensure correct data analysis methods use, support in identifying trends and anomalies in Allied responses over time through a comparative analysis of the previous Pledge cycles (May-June).
• Support the automated creation of dashboards and visual analytics (June-July)

 Essential Skills, Experience and Certifications

• Strong analytical and statistical skills.
• 2+ years working as a data analyst or similar role.
• Experience in data cleaning, transformation, analysis and visualization.
• Proficiency in Python for data processing.
• Ability to prepare visualisations, summaries, and other analytical products for non-technical audiences.
• Very good written and spoken English.
• Strong attention to detail and ability to perform repetitive tasks when needed.
• Ability to work collaboratively within a multi-disciplinary team.

 Desirable Skills, Experience and Certifications

• Experience using ArcGIS software (ArcGIS online, ArcGIS Experience Builder)
• Experience from developing web applications.
• Experience from cyber-security data analysis.
• Experience in preparing education material and providing training to the end-user community.

 Working Location

• Brussels, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0008

Role Duties and Responsibilities

• extracting data from input files, transforming data according to the necessary formats and loading data into the Repository platform.
• Ensuring smooth data flow into Pledge data analysis model.
• Maintaining the current data pipelines and developing new data pipelines to incorporate new sources of data.
• Work with the Repository team to understand requirements for analysis and visualization.
• Develop and optimize data models and data views that allow for analysis of all relevant aspects of the data.
• Working with the Pledge team to create an interactive portal/data model to facilitate analysis of Allied returns.
• Support the data analyst in cleaning and standardising data from external sources (Repository and Pledge).
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the data analyst and the project manager (PM).
• Investigate potential tools for data processing, data integration and visualization that could be used in a NATO environment.
• Advising the team on technical choices by clearly communicating the options to a non-technical audience.
• Support the data analyst in producing analytical products by creating dashboards and visual analytics.
• Potentially also use large language models to extract insights from unstructured data.
• Document data pipelines, codes and data models.
• Information sharing with the team and onboarding of new team members.

 Essential Skills, Experience and Certifications

• Strong analytical and technical skills.
• 2+ years experience working as a Data Engineer or in a similar role.
• Professional experience in planning and executing the data science lifecycle / data pipelines, including ingestion, pre-processing, quality assurance, analysing, post-processing and visualisation.
• Proficiency in Python for data processing.
• Knowledge of ArcGIS software.
• Very good written and spoken English.
• Proactive and highly detail-oriented.
• Ability to work collaboratively within a multi-disciplinary team and to communicate technical information to non-technical audiences.

 Desirable Skills, Experience and Certifications

• Proficiency in ArcGIS API for Python.
• Professional experience in configuring an ArcGIS Enterprise portal and its applications, such as ArcGIS Experience Builder, ArcGIS Dashboards, ArcGIS Notebooks, Survey123, and Workflow Manager, with preferred basic knowledge of ArcGIS Pro.
• Experience in visualization and building of web applications.
• Knowledge of NATO networks and data engineering/analysis tools available on those networks.
• Ability to work with both structured and unstructured data. Experience from using large language models to analyse text data.
• Experience with cyber-security data analysis.

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0006

Role Duties and Responsibilities

• collecting and analysing data on CIS and Cybersecurity projects delivered by NCIA to support advising and (data-driven) decision making by CDT Senior Leadership;
• maintaining a prioritized project list, and contributing expertise during prioritization exercises and monitoring progress;
• actively supporting workshops and coordination meetings as part of the Enterprise Sizing effort;
• developing a database for sizing requirements, and facilitating the completion of new products and processes.
• Close liaison with ACT, capability monitors, program directors, ACO and NCIA to support enterprise coherence and cybersecurity within ICT prioritization and sequencing activities. Prioritization, dependency management, and sequencing are emphasized to optimize the execution of initiatives and ensure strategic alignment and success
• Systematically de-conflict and de-risk initiatives across multiple delivery streams and governance structures, integrating executive portfolio governance into the SEG to guide strategic prioritization, risk tolerance, and resource allocation.
• Supporting the SPG, the plan contributes the Enterprise perspective to Capability Delivery Action Plans at the WG level and serves as the CDT focal point for the WG1/SPG secretariat.
• Support mapping coherence across all Alliance and NATO Enterprise CIS and Cybersecurity CPPs, programs, and projects, developing an operating model for PfM across Enterprise stakeholders to enhance visibility, control, and coordination.
• Perform regular assessments of the NATO Enterprise ICT portfolio, identifying interdependencies, risks, and opportunities for improvement.
• Assess the qualitative data for NATO Enterprise – Enterprise Sizing (as specified in Annex C from SOR/MER 23) and updating the NATO Enterprise List of Entities and Points of Presence.
• Leverage advanced experience and knowledge of MS365 tools to enhance business as usual activities.
• Act as a conduit to drive and support coherence among Enterprise stakeholders in order to facilitate coordination and completion of new products and ways of working.

 Essential Skills, Experience and Certifications

• Over 10 years of experience in project, program, or portfolio management within the ICT industries.
• Proven working experience from multi-cultural, large international organization (e.g. NATO, EU, etc.) – minimum 2 years.
• Experience across different domains and C-suite level stakeholders.
• Extensive team management experience and deep understanding of the digital transformation processes.
• Possessing recognised formal Project Management qualifications, such as PRINCE 2 (Practitioner) / Project Management Professional (PMP).
• Possessing recognised formal Portfolio Management qualifications, such as Management of Portfolios MoP (Practitioner) / Portfolio Management Professional (PfMP).
• Lean and Agile project implementation experience, proved with relevant certifications in Agile methodologies (e.g. CSPO, Agile Coaching ICP-ACC, SAFe Advanced Scrum Master, etc.).
• Organizational Change Management Experience.
• Service Management including ITIL 3 and/or 4.
• Knowledge and experience in state-of-the-art technologies, relevant to the work, i.e. software and development platforms, and familiarity with related international / commercial / industrial products.
• Proficiency in Power BI development, architecture and Azure Fundamentals certification.
• Proven experience in developing and maintaining portfolio dashboards that provide accurate and up-to-date information on project and portfolio status.
• Advanced expertise in the setup, configuration, utilization and administration of MS365 tools.
• Experience in the creation and implementation of Standard Operating Procedures (SOPs) to standardize processes and ensure best practices in project and portfolio management.

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Cosmic Top Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0005

Role Background

The NATO Cyber and Digital Transformation (CDT) Division, led by the Assistant Secretary General (ASG), ensures ICT coherence across NATO’s 50+ civil and military bodies, serving over 25,000 users. Reporting to the Secretary General, the ASG oversees enterprise directives and advises on IT acquisition and services.

In 2026, NATO's ASG is prioritizing digital transformation, cloud migration, and becoming a data-centric organization. This strategic effort focuses on modernizing processes, harnessing AI, and integrating business services to build a more coherent organization. By optimizing business workflows, NATO aims to enhance operational efficiency, strengthen security, and achieve seamless cloud adoption.

To achieve this, CDT is seeking support in managing and coordinating a Business Services Program aimed at bringing coherence and modernizing the NATO Enterprise Business Services landscape. This initiative is part of the NATO Digital Transformation Implementation Strategy, which promotes improving processes and leveraging digital echnologies. The project addresses the need for greater alignment and improvement of processes across the NATO Enterprise to support ongoing digital transformation efforts. An initial study has been conducted and a plan has been prepared. The goal is to build upon this foundation by following up on the next steps by managing the transformation office to coordinate the delivery of business transformation across NATO Enterprise.

Responsibilities include leading the transformation office, program/project management, stakeholder management, and ensuring effective communication and collaboration.

Role Duties and Responsibilities

Project Management, Stakeholder Management and Communication Management

• The contractor will drive alignment and collaboration across NATO’s enterprise initiatives and business services, ensuring coherence and increased effectiveness across all organizational entities. Responsibilities include:
  • Managing projects and initiatives: Execute project and program management of business services initiatives. Ensure delivery of scope within time and budgetary constraints.
  • Stakeholder management: Engage regularly with stakeholders across NATO entities, including Finance, HR, Procurement, Legal, and others, to promote synchronized efforts toward harmonizing enterprise business services.
  • Documenting: Develop and maintain documentation artefact necessary for any of the outlined tasks.
  • Managing risks: Maintain risk and issue registries, propose mitigation measures, and address challenges to enhance the successful delivery of business services transformation.

Leading the Business Services Transformation Office

• The contractor will act as the main lead for the Business Services Transformation Office to ensure streamlined processes and operational excellence across NATO entities. Responsibilities include:
  • Office operationalization: An initial setup will be required to ramp up the Transformation Office. This involves outlining the objectives, identifying and putting in place the resources, and defining the methods of working.
  • Leading the office: Be the lead of the transformation office and main PoC within CDT for the Business Transformation across NATO Enterprise.

Business Services Advisory (SME Role)

• The contractor will provide expert advisory support on business services, implementation of large ERP programs, and relevant business transformation initiatives. Responsibilities include:
  • Providing CDT staff with ad-hoc advisory on topics within the domain of business services, ERP implementation, and relevant technology considerations based on industry experience and best practices.

Essential Skills, Experience and Certifications

• Demonstrated relevant experience (8+ years) in the area of Digital Transformation, specifically in Business Services (HR, Finance, Procurement), and large-scale ERP implementation programs.
• Proven experience in program management and project management.
• Proven experience in delivering ERP and Business Services projects delivering clear value in large international organizations, including data platforms.
• Strong ability to interact with, manage, and influence senior executive stakeholders.
• Strong communication skills in English with the ability to develop (in written-form) and present complex concepts in a clear and succinct manner.

Desirable Skills, Experience and Certifications

• Experience working in NATO and understanding of relevant NATO policy.
• Experience with market solutions in the domain of business services and ERP.
• Experience with commercial cloud provider platforms and/or on-premise cloud platforms.
• Proven ability to navigate complex multi-national environments (e.g., NATO/military contexts)
• Understanding of Enterprise Architecture frameworks (e.g., TOGAF), IT Governance (e.g. COBIT) and service management (ITIL).

Working Location

• Brussels, Belgium

Working Policy

• Hybrid (50% onsite/50% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – NATOIMS-0003

Role Background

NATO is undergoing a transformative adaptation to accelerate its digital transformation and cybersecurity posture, aligned with the Digital Transformation Implementation Strategy (DTIS). These efforts are led by the NATO Assistant Secretary General for Cyber and Digital Transformation, who oversees coherence across the NATO Enterprise ICT capabilities and services while serving as the single point of authority for cybersecurity. The Cyber and Digital Transformation Division (CDT) is tasked with executing and enforcing Enterprise-wide coherence, ensuring alignment across NATO’s initiatives, overseeing implementation and impact, and advancing work to meet NATO’s strategic objectives outlined in NATO 2030. The position is currently within Capability Coherence Section. The ACPV (Asset, Configuration, Patching, and Vulnerability) Initiative is a foundational cybersecurity project aimed at strengthening situational awareness, ompliance, incident response capabilities, and vulnerability management across NATO. This initiative is also one of NATO’s largest data-centric programs, creating a strategic framework to feed future innovations such as cybersecurity scorecards, data exploitation platforms, governance systems, and other Enterprise tools. CDT is committed to executing this program within an evolving digital environment while fostering coherence across its people, processes, and technologies. Additional information is available in the Appendix 1 to this Annex.

Role Duties and Responsibilities

• Provide analysis and recommendations to align ACPV’s objectives, outputs, and deliverables with NATO’s Digital Transformation Implementation Strategy, supporting NATO’s broader priorities for cybersecurity, situational awareness, compliance, and operational readiness.
• Collaborate and engage with NATO leadership, Nations, user communities, and external partners to ensure unified messaging, clear communication, and sustained stakeholder alignment around ACPV’s objectives, timelines, and benefits.
• Establish and oversee program governance mechanisms to ensure accountability within NATO entities and external stakeholders, actively manage interdependencies, and prioritize risks across ACPV’s lifecycle while maintaining coherence across the Enterprise.
• Design and implement frameworks and strategies to plan for ACPV’s future evolution within NATO’s digital transformation, integrating innovative tools, practices, and long-term enterprise cybersecurity objectives into its roadmap.

Essential Skills, Experience and Certifications

• At least 10 years of experience in ICT and digital-policy-related industries, including extensive experience managing complex initiatives within multinational and governmental contexts.
• Experience across different domains, functions, and C-suite level stakeholders.
• Extensive team management experience with a high level of autonomy.
• Asset, configuration, patching and vulnerability management awareness and experience.
• Understanding of the digital domain.
• Expertise in strategic communications and stakeholder engagement, especially with public and private partners across multinational environments.
• Experience managing high-visibility programs with significant budgets (€50M+).
• Experience working with NATO governance bodies, military commands, and enterprise entities.
• Deep familiarity with NCIA processes, structures, and ways of working.

Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Top Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0043

Role Background

NATO Communications and Information Agency (NCIA), as the main ICT service provider in NATO, is the main technical entity providing subject matter expertise to support NATO Cyber and Digital Transformation (CDT) Branch’s Innovation Programmes of Work (PoW) and relevant activities in 2026. NCIA Chief Technology Office (CTO) is looking for a Contractor who will provide full-stack software development support to the PoW projects.

Role Duties and Responsibilities

• Support NCIA in the NATO Programmes of Work with CDT in the area of software development for digital innovation and technology applications.
• Develop advanced application capabilities for analysts, enabling the exploration, analysis, and synthesis of strategic foresight analysis data through complex, multi-step user experience workflows, including cross-article reasoning, topic engineering, source intelligence, and relevance assessment.
• Develop full-stack integrations with AI-enabled backend services, including the exposure of AI-driven analytical functions, retrieval mechanisms, and automated synthesis capabilities in a controlled and user-transparent manner.
• Apply sound software design principles to ensure transparent, auditable, and controllable analytical workflows, including clear traceability between inputs, sources, AI-assisted reasoning steps, and generated outputs, suitable for high-trust analytical and policy environments.
• Deliver deployment-ready solutions that are compatible with restricted and secure environments, including solutions subject to accreditation for NATO UNCLASSIFIED (NU) deployment, and capable of operating under governance, security, and operational constraints beyond standard commercial systems.

Essential Skills, Experience and Certifications

• Senior-level full stack development experience with at least 8 years of experience, covering: frontend and backend development, system architecture, integration, implementation and end-to-end ownership from design through deployment.
• Extensive knowledge in frontend (Vue.js, React, Astro) and backend frameworks (Python, FastAPI), including: Frontend application architecture and state management, backend API design, schema validation, and service orchestration.
• Proven experience integrating frontend applications with backend APIs and data services, including: high-volume data ingestion and querying, search, retrieval, and analytics- oriented backends, performance-aware UI–backend interaction patterns. The bidder must provide at least two project examples demonstrating the experience.
• Practical experience integrating AI and LLM-based services, including: LLM-powered analysis, synthesis, and content generation, retrieval-Augmented Generation (RAG) or hybrid retrieval approaches and deterministic, traceable, and auditable AI outputs suitable for policy and analytical use.
• Experience with designing and implementing analyst-facing workflows, with emphasis on: transparency of analytical results, traceability of sources, reasoning, and outputs, user control over inputs, filters, and relevance criteria.
• Experience working in analytical decision-support contexts or strategic foresight, including: Topic engineering and thematic analysis, source intelligence and relevance assessment, multi-source analytical synthesis.
• Ability to work independently at senior level, including: structuring complex systems from high-level requirements, translating abstract objectives into concrete technical deliverables and delivery constraints
• Experience with analytical platforms, such as strategic foresight analysis, emerging and disruptive technologies assessment, or decision-support tooling.
• Experience deploying solutions in restricted, controlled, or secure environments, including: separation of environments, controlled AI service integration, deployment constraints beyond standard commercial cloud setups
• Candidate must have the nationality of one of the NATO nations.

Language

• Excellent command of spoken and written English. 

Working Location

• Offsite

Working Policy

• Remote

Travel

This Task Order requires travel, consisting of up to 3 visits to NCIA Brussels (one per quarter) for a maximum of one working day each visit. Travel dates will be planned during the Project Kick-off Meeting with NCIA Project Manager. The travel, lodging and associated expenses for travel are included in the price of the bid (NTE), such that the purchaser shall not be invoiced.

Extraordinary Travel (Purchaser Directed Travel) may be required to other NATO or non- ATO locations as necessary. In the event of such unforeseen meetings being called, the cost of all travel and subsistence will be addressed through a contract amendment.

Extraordinary Travel expenses will be reimbursed in accordance with Article 5.5 of AAS+ Framework Contract. Such costs will be set as a separate PO line with a not to exceed value to cover and reimburse of actual expenses upon submissions of all receipts and invoices in line with NCIA processes.

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0012

Role Duties and Responsibilities

Cyber Digital Transformation Division (CDT) drives the end-to-end transformation of NATO’s Military and Non-Military Instruments of Power, enabled by digital technologies, to enhance the Alliance’s ability to execute its core tasks in a Multi-Domain Operations (MDO) environment. In particular, increase Alliance Digital Interoperability, support the modernisation of NATO’s Standardization processes, and enable the adoption of data exploitation capabilities and AI.

The contractor shall support NATO’s digital transformation by developing and advancing communications and networking standards that enable persistent, secure, and policy- compliant consultation, command, and control networks in support of Multi-Domain Operations (MDO).

We are looking for a well-rounded professional with excellent technical and communication skills as well as experience in the military domain. NATO knowledge would constitute and asset.

Essential Skills, Experience and Certifications

• The contractor shall design, develop, integrate, and maintain ontologies supporting NATO operational and technical use cases. This includes ensuring compliance with agreed standards, enabling interoperability across systems, and managing ontology artefacts through controlled lifecycle processes, including versioning, validation, and updates.
• The contractor shall develop and maintain semantic artefacts, including taxonomies, thesauri, dictionaries, and code lists, to ensure consistency of terminology and structured data usage across NATO systems and initiatives. These artefacts shall align with NATO terminology directive and applicable standardization policies.
• The contractor shall contribute to the development, review, and harmonization of NATO data standards, ensuring alignment with ISO standards and NATO standardization artefacts. This includes supporting the modernization of standardization processes and improving interoperability across military and non-military domains.
• The contractor shall define and implement governance processes for ontology lifecycle management, including roles, responsibilities, workflows, and quality assurance mechanisms. The contractor shall ensure that ontology and data artefacts are aligned with the NATO Enterprise Architecture Framework (NAF v4.1) and model-driven development practices.
• The contractor shall support the integration of ontologies into knowledge graphs and operational systems, enabling advanced data exploitation and supporting artificial intelligence and machine learning use cases. This includes ensuring compatibility with secure cloud environments and supporting DataOps and MLOps practices, where applicable.
• The contractor shall prepare and deliver briefings, presentations, and reports to NATO committees, capability panels, and working groups, and shall coordinate activities across stakeholders to ensure alignment, transparency, and effective progress of all assigned tasks.
• The contractor shall provide support to unforeseen or ad hoc requirements within the scope of ontology engineering, data standardization, and interoperability, as requested and prioritised by CDT. Such support shall be subject to mutual agreement on scope, effort, and priority.

Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0010

Role Background

Cyber Digital Transformation Division (CDT) drives NATO’s Digital Transformation, a key objective is to strengthen the ability of Allies and the NATO Enterprise to deter, defend against and counter the full spectrum of cyber and cyber-enabled threats at the speed of relevance, comprehensively across the political, military, and technical levels. In particular, strengthen mechanisms and tools to enhance readiness and resilience against cyber threats across the Alliance, focusing in particular on Mission Vital Infrastructure (MVI).

We are looking for a well-rounded professional with excellent technical and communication

skills as well as experience in the cybersecurity domain. NATO knowledge would constitute

and asset.

Role Duties and Responsibilities

• 1 Requirements Analysis and Stakeholder Coordination
  • The contractor shall engage with relevant stakeholders, including NATO committees, Capability Panels, national SMEs, and standards custodians, to elicit, analyse, and validate requirements related to cyber security standards and CIS protection. This includes translating complex cyber security specifications, policies, and operational needs into clear, actionable, and testable requirements.
• 2 Development and Maintenance of Cyber Security Standards
  • The contractor shall contribute to the development, review, and maintenance of NATO cyber security standards, ensuring alignment with NATO policies and internationally recognized frameworks such as NIST and ISO. This includes supporting the 8lifecycle of standardization artefacts within NATO governance processes.
• 3 Development of Cyber Security Conformance Criteria and Audit Objectives The contractor shall define, document, and maintain cyber security conformance criteria and audit objectives, with a focus on enabling automation of compliance verification wherever feasible. This includes ensuring that criteria are measurable, testable, and aligned with NATO security policies and standards.
• 4 Development of Cyber Security Reference Architectures
  • The contractor shall design and maintain cyber security reference architectures, including the application of modern security principles such as Zero Trust. These architectures shall support secure system design across NATO CIS environments, including cloud and AI-enabled systems.
  • The contractor shall support the development and standardization of security measures for cloud-based environments and AI-enabled systems, ensuring that emerging technologies are aligned with NATO cyber security standards and best practices.
• 5 Interoperability and Standards Harmonization
  • The contractor shall ensure that cyber security standards are harmonized across NATO CIS domains and aligned with international standards and frameworks. This includes supporting interoperability between systems and reducing inconsistencies across standards and implementations.
• 6 Reporting, Briefings, and Technical Communication
  • The contractor shall prepare and deliver briefings, presentations, and reports to NATO committees, Capability Panels, and working groups, clearly communicating technical concepts, progress, and recommendations related to cyber security standards.
• 7 Support to Unforeseen and Ad Hoc Requirements.
  • The contractor shall provide support to unforeseen or ad hoc requirements within the scope of cyber security standards engineering, data standardization, and interoperability, as requested and prioritised by CDT. Such support shall be subject to mutual agreement on scope, effort, and priority.

Essential Skills, Experience and Certifications

• The candidate must have comprehensive knowledge of the principles of computer and communications security, networking, and the vulnerabilities of modern operating systems and applications.
• The candidate must have at least five (5) years of demonstrated experience working with national or international CIS and cyber security standards, including their application and auditing at both governance and operational levels. Demonstrated experience working with NIST and ISO standards is essential.
• The candidate must have demonstrated experience in securing cloud-based environments.
• The candidate must have demonstrated experience in defining and implementing cyber security architectures, including Zero Trust principles.
• The candidate must have good knowledge of securing AI-enabled systems and data- driven capabilities.
• The candidate must have knowledge of high-level programming languages. Experience with languages such as Python is desirable.
• The candidate must demonstrate strong communication and presentation skills, including the ability to convey complex cyber security concepts to both technical and non-technical audiences.
• The candidate must demonstrate strong project management skills.
• The candidate must demonstrate the ability to analyse complex cyber security specifications and translate them into clear, actionable requirements or standards artefacts.
• The candidate must demonstrate a strong security-focused and analytical mindset, with attention to detail and problem-solving capability.
• Knowledge of NATO Security Policy and its supporting Directives is desirable.
• Knowledge of the NATO Digital Policy Committee (DPC) and its substructure is desirable.
• Knowledge of NATO standardization artefacts, including STANAGs, Allied Communications Publications (AComP), and Standards Related Documents (SRD), is desirable.
• Knowledge of NATO CIS Security Accreditation processes, or equivalent national processes, is desirable.
• Knowledge of additional cyber security standards and frameworks, such as PCI-DSS, FedRAMP, or C5, is desirable.
• Recognised professional certifications in cyber security and/or project management are desirable.

Education

• The candidate must possess a university degree in a relevant engineering or technical field such as computer science, systems science, or an equivalent technical qualification.

Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0011

Role Background

Cyber Digital Transformation Division (CDT) drives the end-to-end transformation of NATO’s Military and Non-Military Instruments of Power, enabled by digital technologies, to enhance the Alliance’s ability to execute its core tasks in a Multi-Domain Operations (MDO)

environment. In particular, increase Alliance Digital Interoperability, support the modernisation of NATO’s Standardization processes, and enable the adoption of data exploitation capabilities and AI.

The contractor shall support NATO’s digital transformation by developing and advancing communications and networking standards that enable persistent, secure, and policy- compliant consultation, command, and control networks in support of Multi-Domain Operations (MDO).

We are looking for a well-rounded professional with excellent technical and communication skills as well as experience in the military domain. NATO knowledge would constitute an asset.

Role Duties and Responsibilities

• The contractor shall engage with relevant stakeholders, including Capability Teams (e.g. Beyond Line of Sight (BLoS), SATCOM, Cellular Communications for Defence), Chairpersons, national subject matter experts, NCIA representatives, and standards custodians, to elicit, analyse, and validate requirements related to communications and networking standards. This includes translating complex CIS technical specifications and operational needs into clear, actionable, and testable requirements.
• The contractor shall contribute to the design, development, and maintenance of NATO Standardization Documents related to communications and networking, including STANAGs, Allied Communications Publications (AComP), and Standards Related Documents (SRD). This includes supportin The contractor shall define and document conformance criteria for NATO communications systems, with a particular focus on Beyond Line of Sight (BLoS) specifications. This includes identifying measurable technical criteria that support interoperability and enable system integration early in the development lifecycle.
• The contractor shall support the development of application layer and routing protocols enabling integration of HF and other BLoS communications systems with IP-based networks. This includes working closely with Capability Teams and standards custodians to define interoperable and scalable connectivity solutions.
• The contractor shall support interoperability across NATO CIS systems by ensuring that developed standards and specifications enable effective integration across communication domains, including BLoS, LoS, SATCOM, and cellular systems.
• The contractor shall support governance and coordination activities across Capability Teams, NCIA, and standard custodians, ensuring alignment, consistency, and progress of communications standardization efforts. This includes supporting Chairpersons and contributing to structured standardization processes.
• The contractor shall prepare and deliver briefings, technical presentations, and reports to NATO committees, Capability Teams, and working groups, clearly communicating progress, technical solutions, and recommendations.

Essential Skills, Experience and Certifications

• The candidate must possess a university degree in a relevant CIS field such as systems science, or an equivalent technical qualification.
• The candidate must have at least five (5) years of experience working with NATO CIS technical specifications, including demonstrated knowledge of their application in operational environments.
• The candidate must demonstrate strong project management skills.
• The candidate must demonstrate strong communication and interpersonal skills.
• The candidate must demonstrate the ability to analyse complex technical specifications and translate them into clear, actionable requirements or technical guidance.
• Analytical thinking (ability to perform complex analyses and develop structured solutions), clarity and accuracy (ability to produce high-quality, error-free work),
• Conceptual thinking (ability to apply and adapt learned concepts),
• Customer-service orientation (taking ownership of issues and ensuring resolution), initiative (ability to act decisively in a time-sensitive and fast-paced environment), organisational awareness.

Education

• The candidate must possess a university degree in a relevant CIS field such as systems science, or an equivalent technical qualification.

Desirable

• Knowledge of the NATO Digital Policy Committee (DPC) and its substructure is desirable.
• Knowledge of NATO standardization artefacts, including STANAGs, Allied Communications Publications (AComP), and Standards Related Documents (SRD).
• Professional certifications in areas such as ITIL, PRINCE2, PMP, or CIS governance are desirable.

Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Ben jij..

een sneakerfreak en wil jij graag deel uit maken van een toonaangevende en internationale retailorganisatie in modieuze sneakers en sport- en casual kleding? Dan zoeken wij voor onze winkel in Brussel Airport - Zaventem!

Wat je doet..

Als Parttime Sales Assistent ben jij, samen met jouw team, de kracht van onze JD Sports winkel in Brussel Airport - Zaventem. Je wordt getraind om een specialist te worden op de footwear, textile en/of stock afdeling. Met jouw effort zorg je voor een strakke winkel die er strak uitziet volgens de JD richtlijnen. Je vult de winkel aan, voorziet de producten van labels, zorgt voor juiste af- en bijprijzingen en plaatst de best verkopende producten op de juiste plek in de winkel. Jouw customer service is high class en in combinatie met het aanbieden van de kiosk en onderhoudsproducten behaal je jouw sales targets glansrijk. Met jouw inspanning voor de klant behaal je niet alleen jouw eigen targets, maar ben je mede verantwoordelijk voor het succes en groei van jouw winkel en team.

Wij zoeken collega's die..

• 20 uur per week beschikbaar zijn;
• Flexibel inzetbaar zijn gedurende onze werktijden van 05:30 tot 21:00 uur; 
• Een professioneel niveau Engels is vereist
• Onze passie voor sneakers en fashion deelt;
• Goede sales en customer service skills heeft;
• Outgoing, zelfverzekerd en een teamplayer is;
• Gedreven is om de salestargets te behalen en goed kan presteren onder druk;
• Het beste uit zichzelf wil halen en graag wil doorgroeien.

Wij bieden jou..

• Een uitdagende baan bij een grote internationale retailorganisatie;
• Vele mogelijkheden om je verder te ontwikkelen en door te groeien;
• Werken in een hecht team met work hard play hard mentaliteit;
• Marktconform salaris;
• Personeelskorting op de volledige collectie.

Over JD Sports

JD Sports is de marktleider in Engeland als het gaat om Sport Fashion artikelen en staat bekend als “King of Trainers” door de exclusieve sneaker collectie. Wereldwijde topmerken zoals Nike, North Face en Adidas worden gecombineerd met eigen merken zoals Supply & Demand, McKenzie, Carbrini en Pink Soda Sport. JD Sports heeft 15 winkels in België en 30 winkels in Nederland en dringt ook door tot de Europese markt met winkels in o.a. Frankrijk, Duitsland, Spanje, Italië, Denemarken & Zweden. De internationale groei stopt niet in Europa; de stap naar Azië is al gezet met winkels in Maleisië en Australië.

JD Sports is continu aan het groeien, dus wil jij hier onderdeel van uitmaken? Solliciteer dan direct!

About The Team

The Voyager team in Anduril Industries is an engineering and design division with a vast experience in developing innovative computing and communications solutions for the network edge. The team specializes in integrating enterprise networking capabilities from global IT leaders with purpose-built hardware and software platforms designed to meet market demands for the most stringent of environmental requirements.

As the Director of Growth you will report to the Head of Growth for Anduril Mission Systems Division. Your role is cross-cutting. You’ll work across programs, engineering, growth, manufacturing, software, finance, external partners, and customers to develop and execute BL growth strategy for Imaging. You will be responsible for developing, mentoring, and building the growth team in the EMEA region and in collaboration with Division and BL leadership the accounts, and mission operations teams.

Key Responsibilities

• Use your personal network to lead sales campaigns supporting a diverse set of products
• Assist customers in meeting their requirements and addressing gaps by facilitating the delivery of new capabilities, products, and technologies that are available or could be developed by this team
• Develop and maintain close working relationships with internal Anduril stakeholders including business line and division leadership, growth teams, program and engineering teams, and corporate functions to identify and shape new business opportunities, communicate and resolve program issues, and provide strategic direction to execution teams.
• Identify, onboard, and manage strategic partners that are vital to growth strategy and program execution.
• Deliver on financial performance metrics and build strategic market growth initiatives.
• Build, mentor, and lead the Growth team in business development, account management, and mission operations functions.
• Provide guidance and support to leadership by crafting long-term growth and product strategies for the program

Account Management Activities

• Defines, outlines and documents customer technical. programmatic, operational and deployment requirements
• Develops and maintains business relationships between new and existing customers
• Uses Salesforce to update accounts, initial pricing, P.O.C. and expected close dates on leads and projects
• Works with Sales Engineering team refine customer solutions
• Performs live and static demonstrations of equipment on-site or over video teleconferencing
• Advises customers on emerging technology advancements
• Coordinates with wider team where relevant to provide customer training and support
• Works with Business Development team to appropriately channel customer inquiries
• Maintains and tracks potential revenue opportunities
• Performs other related duties as assigned by management.

Business Development Activities

• Plans, develops and executes business development activities in order to achieve short and long-term revenue and profitability goals.
• Identifies key growth areas and develops new business aligned with the company's growth strategy and campaigns.
• Maintains a deep understanding of business, positioning, market focus and solutions.
• Develops an understanding of the marketplace and competitor offerings.
• Builds, develops, and manages trusted relationships with key agency decision-makers and executives.
• Creates and delivers effective client presentations and proposals that address the specific needs of a client.
• Maintains a business development pipeline of new and potential clients.
• Works within Salesforce to track all customer activities.
• Understands company's product solutions capabilities and be able to effectively communicate them to customers.
• Works with the sales engineering team to refine customer solutions.
• Aids in identifying contract vehicles, teaming agreements and proposal development.
• Strong business acumen and a command of the capture management process.
• Works with CRO to develop pricing strategy.
• Develops and manages BD annual budget.
• Performs other related duties as assigned by management.

Required Qualifications

• Must be a proven business development leader who has pursued and won complex sales campaigns
• Desire to work in a fast-paced, highly entrepreneurial, and creative environment with strong management skills and a high level of emotional intelligence
• A builder and an owner: someone who is willing to put in the work across all aspects of the business, effectively prioritize actions, and own the outcomes.
• 7-10 years of experience in technical sales

• Develop and grow Rubrik partners to increase pipeline and revenue contribution 
• Create new avenues of growth by identifying new partners to onboard, build a business plan and drive engagement
• Gain access to the partner customer base (existing to the partner, new logo to Rubrik), to drive new sales campaigns with marketing
• Enable and improve the partner’s deployment skills to install and run Rubrik at a high customer satisfaction level and add Rubrik to existing partner solutions
• Working closely with our distributors to gain support and scale across the region
• Amplify Rubrik’s success by leveraging the Technology Alliances (eg. MSFT, AWS, NetApp, Nutanix)
• Partner enablement through sales a technical function to increase the Rubrik health of the partner and support PG activities
• Create and execute against joint marketing plans and campaigns with Rubrik and the managed partners
• Build strong relationships across your key partner stakeholders to strengthen the partnership.
• Report channel metrics and progress to regional channel and sales leadership

• Hard working, self-driven and highly motivated individual with great team spirit
• Strong knowledge about the Data Management / Data Protection / Storage and Security market.
• Great relation and reputation with key partners in assigned region
• Able to present in front of bigger audience and hosting events with and for partners and end-customers
• Able to identify and initiate deals with partners, work on deals and close them with a partner in close sync with Rubrik Account Teams
• Experience within the channel model and managing new and existing partners
• Have passion and vision for the role.
• Conscientious and structured approach to projects, methodical.

• Ideally have experience working in a partnership’s role at a vendor
• Used to quarterly and yearly planning of sales activities
• Has experience in creating and executing against marketing and sales plans
• Has a metric driven approach and understands what success looks like
• Familiar with a deal sales cycle, how to create new opportunities and close
• Able to do identification, acquisition and development of new partners
• Strong presenter on reseller and end-customer events
• Worked in teams and is used to work as a team player with all other functions
• Sold competitive solutions and has an extensive experience in data protection and security.

About The Team

Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity  through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data.

Join Collibra's AI Governance team

As our Product Manager for AI Governance, you will help shape how enterprises govern AI agents and agentic systems, one of the most consequential and genuinely unsolved problems in enterprise software today. You will work closely with peer product managers, engineering, design, and research teams at Collibra, and report directly to the Senior Director, Product Management, AI Governance.

This role sits at the intersection of AI, compliance, and risk. There is no established playbook here and that is precisely the point. We are looking for someone who finds that energising, who will dig into a problem on their own initiative, form a strong perspective, and bring enough clarity for the team to build with conviction. Our team lives by Collibra's value of "open, direct, and kind" ; it shapes how we support each other, make thoughtful choices, and care for our customers.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Product Managers at Collibra are responsible for

• Shaping the problem before the solution researching customer needs, market signals, and the evolving agentic AI landscape to develop well-informed, clearly articulated pitches that the team can act on
• Bringing clarity to complexity, translating the nuances of AI governance (think: agentic systems, runtime controls, compliance frameworks like the EU AI Act or standards like AIUC-1) into product thinking that engineers, designers, and go-to-market teams can all work from
• Prototyping and validating on your own initiative, getting hands-on to test ideas early, whether that means building a rough prototype, running a customer session, or stress-testing an assumption before it becomes a commitment
• Owning outcomes end to end from the first spark of an idea through to delivery and adoption, staying close to what ships and honest about what it achieves
• Collaborating with marketing, sales, customer success and professional services to ensure the product lands well and creates shared value

You have

• Experience co-creating with an engineering team. We care far more about the quality of your thinking than the number of years on your CV. 
• Hands-on experience exploring or building with AI tools. You have formed your own views through doing, not just reading about it
• Familiarity with compliance, risk, data governance, or security.
• Awareness of what it takes to work effectively in environments where the problem is still being defined. You find ways for making meaningful progress anyway
• Experience in product management for B2B software is a plus
• A bachelor's degree or equivalent work experience

You are

• Self sufficient and driven by curiosity you map your own path to a goal, know when to ask for support, and do not need someone to structure your days for you
• Research-oriented and hands-on. You read widely, prototype freely, and genuinely enjoy the process of figuring something out from scratch.
• A clear and honest communicator, you write and speak with precision, especially when things are complex or uncertain, and you bring people with you rather than leaving them behind
• Thoughtful in the face of ambiguity, you generate clarity where there is none, and make considered choices without waiting for perfect information
• Resilient and adaptable, this space will surprise you regularly; you treat that as part of the job, not an obstacle to it

Measures of success are

• Within your first month, you will:
• Develop a working understanding of Collibra's AI Governance product and the agentic AI landscape
• Meet key stakeholders across product, engineering, and go-to-market
• Begin forming your own perspective on where the most interesting problems are
• Within your third month, you will:
• Have shaped and delivered at least one well-defined problem pitch with the team
• Have engaged directly with customers or prospects on their governance needs
• Be contributing on your own initiative to a defined area of the product
• Within your sixth month, you will:
• Own a meaningful piece of the product strategy and be able to articulate and advocate for it
• Have shipped something, learned from it, and already be thinking about what comes next
• Be a trusted voice on AI governance internally and in front of customers

About the Role: 

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Sales Specialists to drive growth in this innovative business. 

In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success. 

What You’ll Do: 

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach

What You’ll Bring: 

• Proven success closing complex enterprise software deals, with 10-15+ years in security software sales
• Extensive experience managing multithreaded sales cycles involving multiple stakeholders
• Strong existing relationships with C-suite executives and channel partners in large enterprises
• Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity
• Reputation for integrity, honesty, and building long-term customer relationships

What You’ll Get: 

Veeam offers benefits that support your whole self: 

• 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Supplemental pension plan with employer contribution, including life and disability coverage
• Hospitalization insurance with global coverage and family add-on option
• Annual eco vouchers, prorated for new joiners
• Monthly home office allowance for remote work support
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Belgium, Veeam reserves the right to decline the application for this position.

#LI-DF1 #LI-REMOTE

Eager to learn more or just want to share your resume for future opportunities? If you have the learning attitude, you are welcome! Learn more about our functional teams below and discover how you can shine brighter with Lighthouse!

Engineering #LI-DNI

Byte-ing into 100TB of data daily to serve our clients a digital feast of top-notch insights. Our team is composed of engineering champions, to include Software Engineer's, Solution Architect's, and Engineering Team Lead's.

Finance

Providing unwavering support as one unit and joyful number crunchers who thrive on collaboration and take on any challenge. Start your finance journey with Lighthouse as a Finance Coordinator, Credit Collector, Accountant, or other finance function.

Business Operations

Incubating and scaling new lines of business as cross-functional ninjas with a pulse on the operating rhythm of Lighthouse. Whether you start as a Revenue Manager, Sales Operations Specialist, Analytics Engineer, or other cross-functional ninja, the sky is the limit.  

Customer Operations

Delivering white-glove client service by strengthening customer relationships and providing an unmatched customer experience. From Product/Technical Support Specialist's, Customer Care Manager's, and Client Onboarding Specialist's, our customer operations team are champions at fostering a client centric experience.

Legal

Ensuring every ‘T’ is crossed and every ‘i’ is dotted as guardians of Lighthouse legality with a fortress of contracts

Marketing

Innovation meets imagination in the world of travel and hospitality technology on our marketing team

People & Talent

Powering Lighthouse’ success by cultivating talent, fostering a culture of growth, and enhancing the employee experience

Product

Crafting the industry’s best products, all while juggling requests from sales

Revenue

Our revenue team of sales practitioners and account managers champion providing the hospitality industry with the very best products to optimise their commercial strategy

Joining Collibra’s Customer Engineering team 

We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Senior Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. Responsible for both net-new and expansion opportunities in existing accounts. Senior Customer Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors. As a Senior Customer Engineer at Collibra, supporting the Northern Europe team, you will be responsible for maintaining the technical relationship with customers throughout the entire customer journey, both pre- and post-sale. You will fill an essential and highly respected role in the sales organization at Collibra.

This is a remote role based in Netherlands.

Senior Customer Engineers at Collibra are responsible for

• Mapping solutions to value across large and dynamic customers, bridging both business and technical requirements.
• Participating in discovery and driving qualification of new opportunities, and expanding customers.
• Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customers’ needs.
• Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e., be the primary point of contact for technical and product-related queries 
• Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values. 
• Preparing and providing input for functional and technical sections of RFPs/RFQs.
• Supporting sales and marketing activities, webcasts, field enablement, and asset creation.
• Providing advice and feedback to product management and engineering to enhance our offerings.

You have

• 2+ years in a Sales or Customer Engineering, or Sales Consulting role.
• 4+ years of experience working in the Data/SaaS space.
• A good understanding of two or more of the following disciplines: data governance, data catalogs, data quality, and data privacy platforms. Experience should include a broad range of disciplines, including value-based selling, cost-benefit analysis, ROI analysis, process and project management.
• Experience in regulatory compliance and or (financial/IT) audit is a plus. 
• Proven experience working with leading PaaS providers, data lakes, databases, and integration platforms is required.
• A bachelor’s degree or equivalent work experience is required.
• This position is not eligible for visa sponsorship.

You are

• An effective communicator.
• A sales- and customer-focused self-starter with enthusiasm, flexibility, and motivation.
• A trusted advisor for C-level executives and C-1 level executives.
• A proven collaborator and liaison with all levels and departments within an organization, with experience and success in a partner-heavy environment.
• Confident in dispensing knowledge to a highly skilled and experienced audience.
• Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region.
• Excited for continuous learning and development, with an aptitude for grasping technical concepts.
• Able to travel regionally (BeNeLux) up to 30% to support business needs.
• High proficiency in both written and spoken Dutch and English is essential for effective communication with our multinational clients and colleagues. Proficiency in French is a plus.

Measures of success

• Within your first month, you will become familiar with Collibra and understand our customer landscape.
• Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value.
• Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap, and new use cases.
• Drive operational excellence by ensuring the sales process runs smoothly and efficiently.

Joining Collibra’s Customer Engineering team 

We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Senior Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. Responsible for both net-new and expansion opportunities in existing accounts. Senior Customer Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors. As a Senior Customer Engineer at Collibra, supporting the Northern Europe team, you will be responsible for maintaining the technical relationship with customers throughout the entire customer journey, both pre- and post-sale. You will fill an essential and highly respected role in the sales organization at Collibra.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Senior Customer Engineers at Collibra are responsible for

• Mapping solutions to value across large and dynamic customers, bridging both business and technical requirements.
• Participating in discovery and driving qualification of new opportunities, and expanding customers.
• Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customers’ needs.
• Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e., be the primary point of contact for technical and product-related queries .
• Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values. 
• Preparing and providing input for functional and technical sections of RFPs/RFQs.
• Supporting sales and marketing activities, webcasts, field enablement, and asset creation.
• Providing advice and feedback to product management and engineering to enhance our offerings.

You have

• 2+ years in a Sales or Customer Engineering, or Sales Consulting role.
• 4+ years of experience working in the Data/SaaS space.
• A good understanding of two or more of the following disciplines: data governance, data catalogs, data quality, and data privacy platforms. Experience should include a broad range of disciplines, including value-based selling, cost-benefit analysis, ROI analysis, process and project management.
• Experience in regulatory compliance and or (financial/IT) audit is a plus. 
• Proven experience working with leading PaaS providers, data lakes, databases, and integration platforms is required.
• A bachelor’s degree or equivalent work experience is required.
• This position is not eligible for visa sponsorship.

You are

• An effective communicator.
• A sales- and customer-focused self-starter with enthusiasm, flexibility, and motivation.
• A trusted advisor for C-level executives and C-1 level executives.
• A proven collaborator and liaison with all levels and departments within an organization, with experience and success in a partner-heavy environment.
• Confident in dispensing knowledge to a highly skilled and experienced audience.
• Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region.
• Excited for continuous learning and development, with an aptitude for grasping technical concepts.
• Able to travel regionally (BeNeLux) up to 30% to support business needs.
• High proficiency in both written and spoken Dutch and English is essential for effective communication with our multinational clients and colleagues. Proficiency in French is a plus.

Measures of success

• Within your first month, you will become familiar with Collibra and understand our customer landscape.
• Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value.
• Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap, and new use cases.
• Drive operational excellence by ensuring the sales process runs smoothly and efficiently.

Join Collibra’s Product Management team

As our Senior Product Manager with our Knowledge Graph Data Governance Pillar, you will be responsible for successfully specifying software solutions that drive the evolution of data and governance processes. You will contribute to the product vision and own the execution of the roadmap, collaborate with our internal and external customers, and drive user adoption to ensure Collibra remains on top of an ever-evolving data ecosystem. This role requires a strong combination of technical expertise in data governance and proven, strategic Product Management experience. You will collaborate with primary stakeholders, including:

• Product and technical teams, including product management, architecture, engineering, testing, operations, research, and design.
• Business teams, including marketing, sales and pre-sales, customer success, and professional services.
• Ecosystem partners and other service providers.
• Customers’ business and technical teams.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week to stay connected, work more closely together, and keep making progress as a team.

Senior Product Managers at Collibra are responsible for

• Developing the product vision, delivering on the feature roadmap, and ensuring adoption by internal and external users.
• Understanding pain points and industry trends to provide new product ideas and make data-informed decisions.
• Overseeing planning and execution for their product teams.
• Owning product delivery commitments and outcomes by managing the backlog and milestones of your teams.
• Tracking the progress, mitigating the risks, and managing the dependencies of your product deliverables.

You have

• 5+ years of experience in Product Management, preferably in B2B SaaS.
• Experience and expertise in managing metadata, data governance, databases, and data integrations at enterprise scale.
• Proven ability to manage and resolve high-priority customer escalations by serving as the product subject matter expert and effectively communicating solutions and timelines.
• Exceptional organisational agility and prioritisation skills, with the ability to quickly pivot the roadmap or team focus in response to market shifts or urgent business needs.
• Demonstrated resilience and grace under pressure, particularly when managing product launches, critical deadlines, or high-stakes internal/external reviews.
• Proven track record of growth and increasing product management responsibilities in other fast-paced, dynamic environments.
• Experience gathering technical requirements, creating specifications, and workflow documents for product and feature releases.
• Ability to champion an AI-first approach where intelligent automation is the foundational layer of the product roadmap, rather than a secondary feature or add-on.
• Deep understanding of the modern AI stack—including model selection, fine-tuning, and RAG architectures—to effectively partner with engineering on building scalable, intelligent systems
• Relentless focus on solving core business problems with AI, ensuring every deployment moves the needle on user pain points rather than pursuing "AI for the sake of AI."
• A bachelor’s degree or equivalent work experience.

You are 

• Passionate & curious, able to find creative solutions to problems.
• A technical minded Product Manager with experience defining the configuration, deployment, and lifecycle management strategies for configurable, multi-step customer tools.
• A strong UX/UI advocate with experience defining user journeys within multi-step processes for complex enterprise tasks.
• Strong understanding and affinity to software development. Basic knowledge of Java, JavaScript, or any other object-oriented programming language
• Analytical and able to use data for decision making.
• Comfortable navigating ambiguity without compromising results.
• A good communicator and collaborator who can align technical and business stakeholders.

Measures of success are

Within your first month, you will: 

• Get to know the product and the business domain.
• Grasp Collibra’s agile and product development process.
• Facilitate the team’s sprint planning.

Within your third month, you will: 

• Understand the current state of the team’s work.
• Manage the backlog and prioritization of day to day activities.

Within your sixth month, you will: 

• Be able to build a longer-term vision.
• Own a rollout plan.

Senior Customer Engineer, Deasy Labs

As a Senior Customer Engineer at Deasy Labs, you will work directly with customers to design and demonstrate solutions using the Deasy Labs platform. You will partner with sales, product, and engineering teams to help organizations turn unstructured data into AI-ready knowledge.

In this role, you will lead technical discovery, deliver product demonstrations and proof-of-concepts, and guide customers in applying Deasy Labs to solve complex data and AI challenges.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

About Deasy Labs

Deasy Labs, part of Collibra, develops technology that automatically discovers, enriches, and maintains the semantic context inside unstructured data.

Enterprise knowledge often lives in documents, PDFs, reports, and transcripts that traditional data systems cannot easily organize or govern. The Deasy platform analyzes that content and generates structured metadata, taxonomies, and relationships that allow AI systems to retrieve the right information with accuracy and control.

Senior Customer Engineers at Deasy Labs are responsible for

• Partner with Account Executives to support the technical aspects of the sales cycle
• Lead technical discovery conversations with customers to understand their data, AI, and business challenges
• Design and deliver compelling technical demonstrations, workshops, and proof-of-concepts
• Translate customer requirements into solution architectures using the Deasy Labs platform and the broader Collibra ecosystem
• Guide customers in applying Deasy Labs to organize and enrich unstructured data for AI and analytics use cases
• Serve as a trusted technical advisor to customers throughout the evaluation and adoption process
• Collaborate with product and engineering teams to share customer feedback and influence product direction

You have

• 5+ years in a Customer Engineering, Solutions Engineering, or technical pre-sales role supporting enterprise software
• Familiarity with unstructured data, machine learning, or information retrieval technologies 
• Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis and ROI analysis, process and project management.
• Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data or enterprise architecture, have set up or participated in governance boards.
• Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms.
• A bachelor’s degree or equivalent related working experience
• This position is not eligible for visa sponsorship

You are

• An effective communicator who can explain complex technical concepts clearly to both technical and business audiences
• A sales- and customer-focused self-starter with curiosity, flexibility, and a strong sense of ownership
• A trusted partner to customers, helping them solve complex challenges through thoughtful technical solutions
• A collaborative team player who works effectively across sales, product, and engineering teams to drive outcomes
• Comfortable presenting and sharing expertise with highly skilled technical audiences
• Able to understand customer business needs and identify the technical solutions that support meaningful business outcomes
• Motivated by continuous learning and excited to deepen your understanding of both customer challenges and emerging technologies
• Willing to travel up to 30% within the region

Measures of success

• Within your first month, you will become familiar with Collibra and understand our customer landscape.
• Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value.
• Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap, and new use cases.

Joining Collibra’s Unstructured AI Team

• Work at the forefront of context engineering - shaping how AI systems retrieve, structure, and leverage context to deliver accurate, high-quality results at scale.
• Own end-to-end technical delivery of Unstructured AI systems - from feature prototype to stable production across enterprise environments.
• Build and scale full-stack systems that ingest, process, and enrich large volumes of unstructured content from distributed enterprise silos (PDFs, contracts, reports, and other document types).
• Collaborate with the Best: Work closely with xYC Founders to understand complex business challenges and deliver Deasy to solve them. Be part of a dynamic team where ideas flow freely and creativity thrives.
• Learn and Lead: Stay ahead of the curve by engaging with the latest developments in machine learning and AI. Share knowledge and lead by example to maintain high building standards.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Senior AI Engineer at Collibra are responsible for

• Shipping complex systems under ambiguity - balancing speed and precision in real environments.
• Writing and reviewing production-grade code across backend (Python, FastAPI).
• Building/deploying document-processing systems that handle large-scale, unstructured data environments.
• Integrating data from diverse enterprise data sources (e.g., SharePoint, Salesforce, or internal APIs) to provide context for AI features.
• Partnering across engineering, product, and sales teams, ensuring alignment from prototype to rollout.
• Occasionally working with modern frontend development.

You have

• Strong proficiency in Python (data processing, API development, and integrations).
• Hands-on work with LLM-based and AI-driven enrichment models (e.g., classification, entity extraction, deduplication, PII detection).
• Proven ability to deliver production-grade systems using Big Data frameworks (e.g., Spark) to handle data at scale.
• Solid understanding of data pipelines, microservice architecture, and API design.
• Experience ingesting and processing data from third-party enterprise sources (e.g., SharePoint/OneDrive, Salesforce, and SaaS-based knowledge bases).
• Strong communication skills across technical and business teams.
• Calm, structured decision-making under tight timelines or ambiguity.
• Familiarity with metadata systems, data cataloging, or document AI workflows.
• Knowledge of model evaluation best practices.
• Experience with search relevance.
• A bachelor’s degree or equivalent related working experience is required.
• You must have work authorization to work in Brussels. 

You Are

• Calm, structured decision-making under tight timelines or ambiguity.
• Capable of communicating clearly across engineering, product, and field teams, ensuring alignment from prototype to rollout.
• Experienced in spotting risks early, course-correcting without friction, and model composure when delivery timelines are tight.
• Someone who cares deeply about data quality, precision, and governance.
• Strong communication and stakeholder-management skills across technical and business teams.

Measures of Success

• Within your first month, you will develop a deep understanding of our product vision and the unstructured data stack that powers it, shipping your first set of end-to-end features.
• Within your third month, you will take full ownership of technical delivery for key product areas, building robust capabilities that handle complex document processing and ensure a stable, high-performance experience for users interacting with diverse data sources.
• Within your sixth month, you will drive the development of ambitious, enterprise-grade AI product features that solve for data at scale, architecting the high-performance pipelines and advanced context engineering required to deliver accurate, reliable results.

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.
Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally.

About the role

As Senior Solution Marketing Manager, you will own and drive solution positioning and storytelling across our enterprise AI platform. You will translate technical capabilities into clear, differentiated, outcome-driven solutions that accelerate enterprise pipeline and revenue.

You will own 3–4 priority industries and be accountable for narrative clarity, differentiation, and pipeline contribution within them. You will define the “why us, why now,” connect our platform to measurable business outcomes, and equip Sales with compelling narratives that win competitive deals.

This role requires both strategic clarity and hands-on execution, balancing high-level solution positioning with the creation of practical, revenue-driving collateral and sales enablement assets.

What you’ll do

• Develop clear, outcome-driven solution narratives that translate platform capabilities into business value
• Define and articulate use-case positioning, including target buyers, core pain points, and measurable impact
• Establish strong differentiation against internal builds, AI point solutions, and other enterprise AI platforms
• Build solution-specific assets including pitch decks, briefs, one-pagers, messaging frameworks, and competitive battlecards
• Partner closely with Sales to refine pitch tracks, address objections, and strengthen deal positioning
• Collaborate with Product to ensure capabilities are accurately reflected in external messaging
• Create metrics-backed case studies and proof points tailored to industry buyers
• Support demand generation with industry- and solution-focused messaging for campaigns, webinars, and thought leadership
• Continuously gather market feedback to sharpen positioning and improve win rates

What we are looking for

• 7-10 years of experience in B2B solution marketing or enterprise product marketing, preferably in AI, data, or platform companies
• Proven ability to translate complex technical capabilities into clear, business-oriented narratives
• Experience building industry narratives and packaging horizontal platforms into vertical-relevant solutions 
• Strong understanding of enterprise buying dynamics and multi-stakeholder sales environments
• Comfortable operating across industries and packaging horizontal platforms into concrete use cases
• Exceptional communication skills, with the ability to create clarity from ambiguity
• Highly self-directed, structured, and execution-oriented

Why join us

This is an opportunity to define how enterprise buyers understand and adopt our AI platform. You won’t just support messaging - you will shape industry narratives, influence enterprise deal strategy, and directly impact pipeline growth.

If you thrive on ownership, care deeply about clarity and differentiation, and want to turn powerful technology into must-buy enterprise solutions, this role offers both strategic influence and tangible revenue impact.

If you’re excited to build, sharpen, and scale solution storytelling at a high-growth AI company — we’d love to meet you.

As a Style Advisor, you have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about dressing people. You have an opinion and share that with others through genuine and straight to the point communication. Style Advisors are excited to build relationships and have a personal approach to each interaction.

What you will do: 

• Successfully participate in a multi-layered training cycle to develop your expertise and skillset aligning with brand expectations
• Enthusiastically present and educate customers around fit, construction, and style of the Suitsupply Ready to Wear and Custom-Made products
• Practicing professional salesmanship according to company policies and procedures to achieve personal and store sales and metrics
• Building relationships to increase client’s loyalty by utilizing Suitsupply’s Radically Personal program 
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Performing other duties assigned by store leadership team

Who you are:

• Previous experience in sales, hospitality, and/or service
• Genuine interest in fashion and styling
• Professional verbal and written communication skills
• Performs successfully in a team-based culture
• Flexible work schedule, including evenings, weekends, and holidays

What you will get: 

• Competitive salary, plus a lucrative commission structure
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new seasonand generous employee discount
• Opportunity to build a career with a leading global fashion brand
• Opportunity to travel to other stores and abroad

Do you know what it takes to be the best support to a Manager? In this role, you will be assisting all store operations related matters such as sales, staff performance, store maintenance, visual merchandise and everything else that concerns the store up to our standards. You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you.

Your typical day includes / What can you expect to work on?

• Ensure customers receive the best possible Suitsupply in store service
• Act as strong support to the Store Manager
• Manage a team of Sales Assistants
• Take care of back-office functions, reporting, stock etc.
• Monitor sales performance
• You will help to ensure that quality is maintained within the store, pinning, service etc.
• Responsible for making sure that all procedures and guidelines are followed in store
• Delegate tasks to the team as required
• Ensure the Suitsupply brand is correctly presented and that merchandising guidelines are followed
• Motivate team and show best practice in service and sales

This job might be for you if you have:

• 2-3 years Assistant Store Management experience
• Proven experience in a similar retail role
• Ability to create and analyse reports and sales data
• Strong leadership and excellent communication skills
• Impeccable customer service skills
• Ability to coach and motivate the team
• Sales and service focused
• Flexible work schedule

Your success will be measured by:

• Overall performance of the store
• Meeting Sales targets and additional KPI's
• Customers satisfaction with the in-store experience

What do you get in return?

• Competitive pay and commission structure
• A top-of-the-line training program, unique to the industry
• 40% discount on all Suitsupply products
• A clothing allowance for each new season
• Opportunity to build a career with one of the fastest growing companies in fashion

As a Sales Support / Stockist, you play a critical role in a successful customer journey. You have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about hospitality. You will be responsible for facilitating strong customer relationships and have a personal approach to each interaction.

What you will do:

• Support store sales through accurate and efficient execution of all stock, visual, and point of sales activities
• Provide an engaging and welcoming environment for all customers
• Assist with merchandise handling including shipment receiving and processing procedures to floor ready standards and maintenance of customer goods
• Carry out additional duties/tasks that support the sales team as directed by management

Who you are:

• Strong organizational and critical thinking skills
• Professional verbal and written communication skills
• Strong attention to detail
• Team oriented
• Flexible work schedule, including evenings, weekends, and holidays

What you will get: 

• Competitive salary
• Opportunities to develop your career in both sales and operational pathways and potentially participate in a multi-layered training cycle to develop your expertise and skillset
• A clothing allowance for each new season and generous employee discount
• Opportunity to travel to other stores and abroad
• Opportunity to build a career with a leading global fashion brand

Channel Manager at Unframe 

Location: EMEA, Remote

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.

Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally

Role Purpose:

The Channel Manager will build, enable, and scale Unframe’s partner ecosystem. This role is responsible for developing strategic partnerships (VARs, GSIs, MSPs and technology partners), driving sourced and influenced revenue, and ensuring partners are effectively enabled to position and sell Unframe solutions.

You’ll work cross-functionally with Sales, Marketing, Product, and Customer Success to create a repeatable, scalable partner motion.

About the role:

Partner Strategy & Recruitment

• Develop and execute Unframe’s channel strategy aligned to revenue goals
• Identify, recruit, and onboard high-value channel partners
• Build joint business plans with key partners
• Establish clear partner segmentation and coverage models

Enablement & Activation

• Create and deliver partner enablement programs (sales training, technical onboarding, certifications)
• Equip partners with positioning, messaging, and competitive differentiation
• Support partners in pipeline generation and deal execution
• Drive joint marketing campaigns and co-selling initiatives

Revenue & Performance Management

• Own partner-sourced and partner-influenced revenue targets
• Forecast channel pipeline and performance metrics
• Establish KPIs and reporting dashboards
• Ensure alignment between direct sales and channel teams

Cross-Functional Collaboration

• Work closely with Sales to ensure clean rules of engagement
• Partner with Marketing on demand generation programs
• Provide product feedback based on partner/customer insights
• Collaborate with Customer Success on joint account expansion strategies

Core Skills:

• 5+ years in channel sales, partnerships, or ecosystem development (B2B SaaS or AI preferred)
• Proven track record of building and scaling partner revenue
• Experience working with VARs, GSIs, MSPs, or cloud providers
• Strong understanding of enterprise sales cycles
• Excellent relationship-building and negotiation skills 

Nice-to-Have Skills:

• Experience in AI, data, or enterprise technology
• Familiarity and success selling and recruiting into VAR ecosystems
• Experience in early-stage or high-growth startups

Why Join Unframe?

• Work at the forefront of enterprise AI adoption
• Build and shape the partner ecosystem from the ground up
• High ownership and visibility
• Competitive compensation + performance incentives

Ready to Build the Future? If this opportunity excites you, apply now!

About the job

Since Alma's creation in 2018, its growth has been exponential: every month, hundreds of new merchants adopt our solutions and thousands of new customers use Alma for the first time.

As of today, Alma works with 23000+ merchants across 10 different European countries, and the acquisition of new Mid-Market accounts in the international markets is one of our pivotal focuses. As an Account Executive Mid-Market for the Benelux market, you will not only support all merchants who express their wish to install Alma’s solutions and discover their own challenges but also play a crucial role in expanding our customer base and contribute directly to Alma’s sales success.
 
If you’re looking for an opportunity to evolve in your sales career and you are ready to take on a dynamic, entrepreneurial challenge and contribute to a rapidly growing market, this is your chance to become a key player at Alma.

About the mission

As an Account Executive Mid-Market working for the Benelux market, your main responsibilities include:

• Managing the entire sales cycle (for both Outbound & Inbound) of new Mid-Market accounts (turnovers between €10M-€250M) from prospecting, leads qualification to negotiation and contract signature
  
• Engaging with C-Level Executives, acting as a trusted advisor to navigate their challenges and demonstrate the value of Alma’s solutions.
• Representing Alma at trade shows and conferences in Benelux and Europe
• Contributing to the optimisation of internal processes to support Alma's scalability
• Maximizing Alma’s take rate by ensuring activated merchants are fully optimized
• Organizing and tracking all sales activities via our CRM

About you 

You will be a good fit for the role if you have:

• You have 3-5 years of relevant experience in similar roles (excluding internships & apprenticeships), with a proven track record in B2B software sales.
• You are fluent in Dutch and English is mandatory
• You have excellent communication skills
• You have in-depth knowledge of navigating the full sales cycle, from prospecting to closing, with experience in negotiation and contract signing
• You have a strong organizational and structured approach to understanding the complexities of retailers' needs, with a high level of accountability and a methodical approach to ensure consistent follow-ups with prospects until closing

Your skills

• Strong sales orientation with an energetic approach
• Excellent analytical mindset
• Self-driven, curious, and proactive
• Comfortable working in a fast-paced environment
• Well organized with a structured approach

What would make you stand out from the crowd?

• You have experience(s) in the Payment / BNPL / E-commerce industry 
• You are proficient in using tools such as Salesforce, SalesLoft, or Modjo for efficient lead management and outreach

About the recruitment process

• Phone interview with Recruiter (30 mins)
• Remote interview with Hiring manager (60 mins)
• Remote / On-site Business case study presentation (60 mins)
• On-site Final interviews with VP Sales (30 mins) & the team (30 mins)
• Reference Check

Join Artefact Belgium: Help our clients in their AI transformations

Who We Are

Artefact is a next-generation consulting firm dedicated to transforming organizations through data and AI. We combine the rigor of top-tier strategy consulting with deep expertise in AI applications to help clients achieve tangible business impact. Our Belgium office advises clients on their most pressing strategic challenges : from AI strategy and governance to digital transformation roadmaps and new business model design. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

We have 2000+ employees across 36 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.

Key Responsibilities

Reporting directly to Chapter Leader, your role will be:

• Manage projects, or commercial proposal preparation process, involving the management of multidisciplinary teams, including Consultants, Data Scientists, Data Engineers, Creatives, Media experts and etc ;
• Handle clients directly on project assignments (run workshops, client meetings, formal presentations and etc) ;
• Bring the best of our expertise from the other chapters to your clients on Data Science, Activation (e.g., media buying, CRM, ...) and Creativity ;
• Impact-driven with real sales abilities, you will have to embark our clients into a transformation of their marketing, CRM, Supply Chain departments and make sure Artefact is their preferred partner in this endeavor.

Among your responsibilities as Consulting Director, you will:

• Develop client portfolio (hunting) ;
• Constantly stay on top of the Data, AI, Marketing content ;
• Support a commercial strategy to develop the country client portfolio through personal contacts, events, cold calls, and etc ;
• Monitor the commercial pipeline ;
• Build proposals supporting the client needs ;
• Deliver the highest standards of quality on your projects ;
• Pilot multidisciplinary teams (consultants, data scientists, strategic planners, media traders);
• Ensure the highest level of quality of output to your clients ;
• Accountable for the success of the projects from a client and team perspective ;
• Develop our Global Knowledge platform ;
• Build stronghold of knowledge through your clients’ engagements (frameworks, methodologies, technologies, ...) ;
• Ensure the spread of the Consulting Department knowledge across the company at local and Global level (in coordination with the Consulting Practice)

What You Bring

• Demonstrated success in your first 6+ years of career at a tier 1 consulting firm and have 4+ years of experience managing projects and/or clients
• Solid experience in data related topics, including but not limited to data transformation program, cloud infrastructure, AI & machine learning
• Strong interest and appetite in Data, Marketing & Technology
• Highly adaptable, able to cope with different topics and situations
• Full professional proficiency in Dutch (native or equivalent)

Our Values

• Collaboration: People of different background and expertise working closely together;
• Trust & Transparency: Dealing with data topics with integrity and ethics; Realistic and honest with our capabilities and limitations;
• Innovation: Always working on the most trendy and new topics on data and digital; Always on top of the new ways of using data;
• Action: We would rather do than to tell what to do; Has a “building the plane while flying” agile mentality

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

At Artefact Belgium, we value technical leadership, a drive to innovate, and the ability to bring out the best in others. If you're ready to own the technical direction of cutting-edge AI projects and make a tangible impact, we'd love to hear from you.

Join Artefact Belgium: Help our clients in their AI transformations

Who We Are

Artefact is a next-generation consulting firm dedicated to transforming organizations through data and AI. We combine the rigor of top-tier strategy consulting with deep expertise in AI applications to help clients achieve tangible business impact. Our Belgium office advises clients on their most pressing strategic challenges : from AI strategy and governance to digital transformation roadmaps and new business model design. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

We have 2000+ employees across 36 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.

Key Responsibilities

Reporting directly to Chapter Leader, your role will be:

• Manage projects, or commercial proposal preparation process, involving the management of multidisciplinary teams, including Consultants, Data Scientists, Data Engineers, Creatives, Media experts and etc ;
• Handle clients directly on project assignments (run workshops, client meetings, formal presentations and etc) ;
• Bring the best of our expertise from the other chapters to your clients on Data Science, Activation (e.g., media buying, CRM, ...) and Creativity ;
• Impact-driven with real sales abilities, you will have to embark our clients into a transformation of their marketing, CRM, Supply Chain departments and make sure Artefact is their preferred partner in this endeavor.

Among your responsibilities as Consulting Director, you will:

• Develop client portfolio (hunting) ;
• Constantly stay on top of the Data, AI, Marketing content ;
• Support a commercial strategy to develop the country client portfolio through personal contacts, events, cold calls, and etc ;
• Monitor the commercial pipeline ;
• Build proposals supporting the client needs ;
• Deliver the highest standards of quality on your projects ;
• Pilot multidisciplinary teams (consultants, data scientists, strategic planners, media traders);
• Ensure the highest level of quality of output to your clients ;
• Accountable for the success of the projects from a client and team perspective ;
• Develop our Global Knowledge platform ;
• Build stronghold of knowledge through your clients’ engagements (frameworks, methodologies, technologies, ...) ;
• Ensure the spread of the Consulting Department knowledge across the company at local and Global level (in coordination with the Consulting Practice)

What You Bring

• Demonstrated success in your first 6+ years of career at a tier 1 consulting firm and have 4+ years of experience managing projects and/or clients
• Solid experience in data related topics, including but not limited to data transformation program, cloud infrastructure, AI & machine learning
• Strong interest and appetite in Data, Marketing & Technology
• Highly adaptable, able to cope with different topics and situations
• Full professional proficiency in Dutch (native or equivalent)

Our Values

• Collaboration: People of different background and expertise working closely together;
• Trust & Transparency: Dealing with data topics with integrity and ethics; Realistic and honest with our capabilities and limitations;
• Innovation: Always working on the most trendy and new topics on data and digital; Always on top of the new ways of using data;
• Action: We would rather do than to tell what to do; Has a “building the plane while flying” agile mentality

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

At Artefact Belgium, we value technical leadership, a drive to innovate, and the ability to bring out the best in others. If you're ready to own the technical direction of cutting-edge AI projects and make a tangible impact, we'd love to hear from you.

Job Title: International Marketing Senior Manager
Location: UK / Italy / Belgium / Germany

Position Overview

HeartFlow is seeking a dynamic and forward-thinking International Marketing Senior Manager to join our EMEA team. This role will be central in driving customer engagement, shaping brand presence, and executing high-impact marketing strategies across some of our fastest-growing markets.

The ideal candidate will bring 10+ years of marketing and commercial experience in the medical device industry—ideally within medium to large companies—but will thrive in HeartFlow’s fast-paced, startup-like culture. We’re looking for a hands on marketer who can help drive growth, orchestrate major congresses and campaigns, and energize both physicians and internal teams with creative, impactful programs.

This is an exciting opportunity to elevate HeartFlow’s brand, accelerate market adoption, and position the company as a leader in cardiovascular innovation.

Key Responsibilities

1. Customer Engagement & Brand Presence

• Design and deliver a bold customer engagement roadmap across the EMEA region, ensuring HeartFlow stands out at congresses, workshops, and regional events.
• Manage the full lifecycle of congress participation, including booth strategy, faculty partnerships, vendor management, and flawless on-site execution.
• Drive compelling storytelling through impactful promotional materials, campaigns, and congress activations that resonate with physicians and decision-makers.

1. Strategic Marketing & Content Development

• Lead creation of marketing campaigns, digital and print assets, and customer-facing content that support business growth objectives.
• Collaborate with creative agencies and internal stakeholders to build campaigns that generate buzz, capture attention, and strengthen HeartFlow’s positioning.
• Explore innovative channels, partnerships, and engagement strategies to expand HeartFlow’s reach and influence in the market.

1. Physician Engagement & Programs

• Design and execute regional programs—such as workshops, dinner meetings, and training initiatives—that deepen physician engagement and support adoption.
• Work closely with distributors and sales teams to identify priority markets and deliver programs that drive measurable impact.
• Ensure seamless alignment with global strategies, leveraging best practices while tailoring initiatives for local relevance.

1. Internal Enablement & Collaboration

• Develop engaging training for internal teams to sharpen their storytelling and strengthen their ability to communicate HeartFlow’s value proposition.
• Partner cross-functionally (marketing, sales, medical, operations) to align strategies and ensure cohesive execution.

1. Stakeholder & Vendor Management

• Build strong partnerships with external vendors, agencies, and booth builders, ensuring brand consistency and cost-effective execution.
• Act as a trusted partner to distributors and regional sales teams, supporting their marketing and engagement efforts.

1. Performance & Insights

• Establish clear KPIs to measure success of marketing campaigns and customer engagement initiatives.
• Track ROI of congresses, programs, and campaigns, providing actionable insights to refine strategies and maximize impact.
• Manage budgets effectively, balancing creativity with business discipline.

Key Qualifications

• 10+ years’ experience in medical device marketing or commercial roles, ideally in EMEA markets, coming from cardiology.
• Previous roles marketing cardiology products in structured companies (Medtronic/ Abbott/ BSX, etc.. )
• Proven success managing congresses, campaigns, and customer engagement programs that deliver measurable business results.
• Strong commercial mindset: able to link marketing strategies directly to adoption and revenue growth.
• Creative storyteller with exceptional communication skills, capable of inspiring both physicians and internal teams.
• Experience working with distributors and regional markets; comfortable navigating complexity in fast-growing geographies.
• Self-starter with a proactive, hands-on approach and the ability to thrive in a startup-like environment.
• Fluent in English

#LI-IB1

Business Developer / FX Sales Associate

Ebury Brussels - Office based

Launch Your FinTech Career as a Business Developer / FX Sales Associate at Ebury in our dynamic Brussels team.

Kickstart a meaningful sales career in the world of international finance while earning uncapped commission. You’ll get expert training, supportive mentorship, hands-on experience and a clear path to becoming a top salesperson in FX and global payments.

Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade globally, giving you deep industry knowledge that will open doors to future management positions.

Along the way, you’ll be supported by experienced mentors and have access to structured development programmes designed to accelerate your career. Whether you aim to lead a team or specialise in high-level account management, you’ll have the tools and guidance to get there.

What you’ll do

Drive new business opportunities by connecting with decision-makers across various industries. You’ll research prospects, understand their needs, and tailor your approach to introduce them to international payment and FX solutions.

Your ability to present, negotiate and close deals will directly impact your earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding experience.

What you’ll need

• Enthusiastic, highly motivated recent graduate 
• Desire or experience working in B2B sales or a client-facing environment
• No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive.
• Fluency in Dutch and strong business-level English
• A genuine interest in financial markets and how global trade works
• Strong interpersonal and communication skills and the drive to hit ambitious targets

Why Ebury? Your Accelerated Career Path

At Ebury, we're one of the fastest-growing FinTechs worldwide. Our success is built on our proven model of nurturing talent and offering clear, accelerated career progression:

• Fast-Track to Sales Management (Head of Desk): Join a career track where a typical promotion occurs within your first 12 months.
• Becoming an FX Expert (Client Portfolio Manager): Excel at building client relationships and providing financial advice to manage key client portfolios as a trusted advisor.

What You'll Gain (Our Investment in You):

• Competitive Starting Salary with an uncapped commission structure that truly rewards your performance from day one.
• Comprehensive, Structured Training Programme: Ebury Business Developer Academy, providing you with foundational knowledge and advanced sales skills.
• Dedicated Mentorship: Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Brussels Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Ray Farncombe

#LI-RF1
#LI-ONSITE

Business Operations Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Head of Automation - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Head of Automation - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

In-House Recruiter

📍 Location: Brussels, Belgium
🗣️ Languages: English + French or Dutch (mandatory)
📅 Experience: 3 to 6 years in recruitment
🚀 Start Date: As soon as possible

About TopCompare

At TopCompare, we help Belgians find and finance their goals, from getting the best personal loan to buying a car. As a fast-growing, fully digital loan broker, we’ve proven that a smarter, more transparent approach to financial products creates real value for people. We are driven by our belief that we can create tremendous value in society by helping Belgians save time and money through comparing, selecting, getting, and managing their financial products, thus matching them with the best products for their needs.

And behind every great product is a great team. That’s where you come in.

The Role

We’re hiring for a position that is at the heart of building the company. This role goes beyond filling roles, as your mission will be to:

• Build a repeatable, high-quality hiring engine

• Improve hiring speed, consistency, and candidate experience

• Lay the foundation for our future culture and employer brand visibility

You’ll take full ownership of the recruitment process across the company, and work closely with the CEO and hiring managers to bring in the right people, at the right time. This is a builder role, ideal for someone who wants to shape not just who we hire, but how we grow.

Your Responsibilities

You own end-to-end recruitment across all departments

✅ Source and hire top talent proactively: Build and manage a pipeline of candidates across functions and levels, with a focus on outbound sourcing and consistent funnel quality.
✅ Own and improve our ATS and candidate workflow: Ensure candidate progress is tracked clearly, timelines are met, and the hiring process is data-driven and well-documented.
✅ Run structured first-round interviews: Define interview formats and assess candidates in a consistent, structured way, reducing hiring bias and improving quality of hire.
✅ Standardize hiring best practices across teams: Create and maintain scorecards, job ad templates, interview rubrics, and decision-making frameworks for hiring managers.
✅ Track and report recruitment KPIs: Own key metrics like time-to-hire, funnel conversion rates, and quality of hire – and act on insights to improve every month.
✅ Coordinate onboarding & handoff: Ensure every new hire is welcomed and integrated smoothly, with handoff to HR/admin and a consistent onboarding experience.
✅ Over time, contribute to employer branding, partnerships, and referral initiatives

What We're Looking For

✔️ 3 to 6 years of recruitment experience (agency or in-house)
✔️ Proven sourcing and interviewing skills
✔️ Experience recruiting for a variety of roles and seniority levels (sales experience is a big plus)
✔️ Highly organized, analytical, and process-driven
✔️ Fluent in English and either French or Dutch (ideally all three)
✔️ A mindset of excellence, not “good enough”
✔️ Motivated by getting stuff done

Why Join Us

✨ Work directly with leadership and make a visible impact
✨ You’ll work with a fully implemented ATS, be supported by responsive hiring managers, and have autonomy to choose workflows that help you succeed.
✨ Autonomy to build and improve our hiring engine from the ground up
✨ Help define the culture and talent DNA of a fast-growing company
✨ Enjoy ownership of your domain, and the opportunity to grow into a strategic talent partner

Ready to help build the team that builds TopCompare?

Apply now, we’d love to meet you!

💥 Word de motor van ons salesteam!

Bij TopCompare helpen we elk jaar meer dan 2 miljoen Belgen hun plannen waar te maken, een nieuwe auto, renovatie, huwelijk, of gewoon wat extra ademruimte in het budget. We zijn vandaag één van de grootste kredietmakelaars van België, en we willen nog véél verder gaan. 🚀 Jouw missie? Elke lead kwalificeren en de beste financieringsoplossing aanbieden. Achter elk succes zit een gemotiveerd salesteam dat weet hoe je klanten écht helpt. En daar kom jij in beeld. 

💼 De rol

We zoeken een Team Lead Sales Agents die de resultaten wil boosten, het team coacht en met beide voeten op de vloer blijft. Je zit ongeveer 20% van je tijd zelf aan de lijn, om feeling te houden met het vak en het goede voorbeeld te geven. De rest van de tijd gebruik je om te coachen, motiveren, opvolgen en de kwaliteit van elk klantcontact te verbeteren.

Jouw missie: zorgen dat je team

• klanten op het juiste moment contacteert,
• hun situatie goed begrijpt,
• en de best mogelijke kredietoplossing aanbiedt, altijd met de juiste toon en de TopCompare-kwaliteit.

Kortom: je zet energie om in resultaat. 

🔍 Wat je dagelijks doet

Teamperformance beheren

• De juiste KPI’s opvolgen (contacten, conversies, getekende dossiers, enz.)
• Problemen spotten en snel actie nemen
• De sfeer en energie op de vloer hoog houden

Coachen & laten groeien

• Zelf ook bellen om “in het spel” te blijven
• Ochtendbriefings, 1-op-1’s en weekdebriefs leiden
• Nieuwe collega’s trainen, best practices delen, iedereen beter maken

🤝 Rekruteren & onboarden

• De juiste profielen meezoeken met de CEO en het operationele team
• Nieuwe mensen verwelkomen, opleiden en snel op niveau brengen

📈 Samenwerken & verbeteren

• Hand in hand werken met Operations voor perfecte dossiers
• Feedback geven over tools, scripts en processen
• Rechtstreeks rapporteren aan de CEO over resultaten en prioriteiten

🧠 Wie jij bent

• Je hebt 3 à 5 jaar ervaring in sales (callcenter, krediet, verzekering, telecom...)
• Je was eerder topperformer of teamlead
• Je spreekt vloeiend Nederlands, Frans of Engels is een plus 💪
• Je kent je CRM, je cijfers en je team door en door
• Je bent eisend maar rechtvaardig, energiek, georganiseerd, en je haalt het beste uit mensen
• En vooral: je wilt een team laten groeien dat het bedrijf mee laat groeien.

🚀 Je onboarding

De eerste 3 à 4 maanden: je duikt volledig in de job van sales agent (80–100% productie). Je leert alles: producten, scripts, tools, en de gewoontes van onze toppers. Daarna neem je het team over: je coacht, volgt op, motiveert, structureert, en wordt hét aanspreekpunt op de vloer.

🎁 Wat je krijgt

• Een sterk loonpakket: vast + variabel op teamresultaten + extralegale voordelen
• Moderne tools en een gestructureerde omgeving (zonder bureaucratie 😎)
• Een jong, ambitieus en levendig kantoor in hartje Brussel
• Teamactiviteiten: Friesdays, ontbijtjes, afterworks en meer
• En echte groeikansen als je verder wil evolueren

💬 Over ons

TopCompare is het Belgische platform bij uitstek voor het verkrijgen van consumentenkredieten. Sinds 2015 helpen we mensen om de juiste keuze te maken, op het juiste moment, aan de beste rente. Onze missie: financiën duidelijker, menselijker en efficiënter maken.

💥 Klaar om te inspireren, challengen en resultaten te halen met je team?

Wil je een job waarin je écht impact hebt op de groei van één van de marktleiders?
Bouw mee aan het volgende hoofdstuk en solliciteer nu!

Operational Efficiency Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Operational Excellence Lead - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Operational Excellence Specialist - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Operations Enablement Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Operations Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Process Automation Specialist - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Process Delivery Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Process Improvement Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Recruitment Partner

📍 Location: Brussels, Belgium
🗣️ Languages: English + French or Dutch (mandatory)
📅 Experience: 3 to 6 years in recruitment
🚀 Start Date: As soon as possible

About TopCompare

At TopCompare, we help Belgians find and finance their goals, from getting the best personal loan to buying a car. As a fast-growing, fully digital loan broker, we’ve proven that a smarter, more transparent approach to financial products creates real value for people. We are driven by our belief that we can create tremendous value in society by helping Belgians save time and money through comparing, selecting, getting, and managing their financial products, thus matching them with the best products for their needs.

And behind every great product is a great team. That’s where you come in.

The Role

We’re hiring for a position that is at the heart of building the company. This role goes beyond filling roles, as your mission will be to:

• Build a repeatable, high-quality hiring engine

• Improve hiring speed, consistency, and candidate experience

• Lay the foundation for our future culture and employer brand visibility

You’ll take full ownership of the recruitment process across the company, and work closely with the CEO and hiring managers to bring in the right people, at the right time. This is a builder role, ideal for someone who wants to shape not just who we hire, but how we grow.

Your Responsibilities

You own end-to-end recruitment across all departments

✅ Source and hire top talent proactively: Build and manage a pipeline of candidates across functions and levels, with a focus on outbound sourcing and consistent funnel quality.
✅ Own and improve our ATS and candidate workflow: Ensure candidate progress is tracked clearly, timelines are met, and the hiring process is data-driven and well-documented.
✅ Run structured first-round interviews: Define interview formats and assess candidates in a consistent, structured way, reducing hiring bias and improving quality of hire.
✅ Standardize hiring best practices across teams: Create and maintain scorecards, job ad templates, interview rubrics, and decision-making frameworks for hiring managers.
✅ Track and report recruitment KPIs: Own key metrics like time-to-hire, funnel conversion rates, and quality of hire – and act on insights to improve every month.
✅ Coordinate onboarding & handoff: Ensure every new hire is welcomed and integrated smoothly, with handoff to HR/admin and a consistent onboarding experience.
✅ Over time, contribute to employer branding, partnerships, and referral initiatives

What We're Looking For

✔️ 3 to 6 years of recruitment experience (agency or in-house)
✔️ Proven sourcing and interviewing skills
✔️ Experience recruiting for a variety of roles and seniority levels (sales experience is a big plus)
✔️ Highly organized, analytical, and process-driven
✔️ Fluent in English and either French or Dutch (ideally all three)
✔️ A mindset of excellence, not “good enough”
✔️ Motivated by getting stuff done

Why Join Us

✨ Work directly with leadership and make a visible impact
✨ You’ll work with a fully implemented ATS, be supported by responsive hiring managers, and have autonomy to choose workflows that help you succeed.
✨ Autonomy to build and improve our hiring engine from the ground up
✨ Help define the culture and talent DNA of a fast-growing company
✨ Enjoy ownership of your domain, and the opportunity to grow into a strategic talent partner

Ready to help build the team that builds TopCompare?

Apply now, we’d love to meet you!

Abous us

At TopCompare.be, we empower Belgians to make informed financial decisions, simplifying personal finance management. Through our platform, we facilitate consumer empowerment by comparing financial products, enhancing financial literacy, promoting market transparency, and ensuring nationwide mobile access to financial services. Since our inception in 2015, we have experienced rapid growth and have become the number one banking comparison platform in Belgium. Annually, we assist over 1.5 million Belgians in saving both time and money.

The position

The Account Manager is instrumental in identifying and nurturing new partner relationships. Serving as the primary point of contact for potential partners, you will be responsible for identifying prospects and transforming them into valuable partners. Additionally, you will be tasked with fostering strong relationships, addressing partner needs, and ensuring ongoing communication. This position, reporting directly to the Head of Partnerships, is a highly visible commercial role.

Responsibilities

• Collaborate with the Head of Partnerships to understand acquisition strategies, monthly targets, and upcoming product upgrades
• Identify potential leads through various channels
• Initiate contact with prospects via phone calls, email, etc., delivering compelling presentations of TopCompare's unique products and services
• Visit qualified prospects, establish relationships, and present TopCompare products
• Conduct timely and persistent follow-ups with partners to maintain strong relationships, engagement, and capture feedback.

To achieve your goals with us you will:

• Minimum Bachelor’s Degree or similar education
• Proven 2 to 5 years of experience in business development, partnership management, or similar roles. Experience in the financial services sector is advantageous.
• Exceptional communication skills in Dutch and English, plus if French as well
• Driving license

Perks:

• You will not be bored, you will work on hard and challenging real-world problems and be part of a flat hierarchy and start-up culture which means a lot of responsibility from day one and building out your knowledge and skills very quickly
• You will work with senior management of the company and the Group, with backgrounds from leading consulting, banking, and start-up companies
• You'll join a challenging, fun, and international environment
• Competitive remuneration package, including a company car with performance-based further growth

If interested, please promptly send us your CV to the email address hr@topcompare.be!

Talent Acquisition Partner

📍 Location: Brussels, Belgium
🗣️ Languages: English + French or Dutch (mandatory)
📅 Experience: 3 to 6 years in recruitment
🚀 Start Date: As soon as possible

About TopCompare

At TopCompare, we help Belgians find and finance their goals, from getting the best personal loan to buying a car. As a fast-growing, fully digital loan broker, we’ve proven that a smarter, more transparent approach to financial products creates real value for people. We are driven by our belief that we can create tremendous value in society by helping Belgians save time and money through comparing, selecting, getting, and managing their financial products, thus matching them with the best products for their needs.

And behind every great product is a great team. That’s where you come in.

The Role

We’re hiring for a position that is at the heart of building the company. This role goes beyond filling roles, as your mission will be to:

• Build a repeatable, high-quality hiring engine

• Improve hiring speed, consistency, and candidate experience

• Lay the foundation for our future culture and employer brand visibility

You’ll take full ownership of the recruitment process across the company, and work closely with the CEO and hiring managers to bring in the right people, at the right time. This is a builder role, ideal for someone who wants to shape not just who we hire, but how we grow.

Your Responsibilities

You own end-to-end recruitment across all departments

✅ Source and hire top talent proactively: Build and manage a pipeline of candidates across functions and levels, with a focus on outbound sourcing and consistent funnel quality.
✅ Own and improve our ATS and candidate workflow: Ensure candidate progress is tracked clearly, timelines are met, and the hiring process is data-driven and well-documented.
✅ Run structured first-round interviews: Define interview formats and assess candidates in a consistent, structured way, reducing hiring bias and improving quality of hire.
✅ Standardize hiring best practices across teams: Create and maintain scorecards, job ad templates, interview rubrics, and decision-making frameworks for hiring managers.
✅ Track and report recruitment KPIs: Own key metrics like time-to-hire, funnel conversion rates, and quality of hire – and act on insights to improve every month.
✅ Coordinate onboarding & handoff: Ensure every new hire is welcomed and integrated smoothly, with handoff to HR/admin and a consistent onboarding experience.
✅ Over time, contribute to employer branding, partnerships, and referral initiatives

What We're Looking For

✔️ 3 to 6 years of recruitment experience (agency or in-house)
✔️ Proven sourcing and interviewing skills
✔️ Experience recruiting for a variety of roles and seniority levels (sales experience is a big plus)
✔️ Highly organized, analytical, and process-driven
✔️ Fluent in English and either French or Dutch (ideally all three)
✔️ A mindset of excellence, not “good enough”
✔️ Motivated by getting stuff done

Why Join Us

✨ Work directly with leadership and make a visible impact
✨ You’ll work with a fully implemented ATS, be supported by responsive hiring managers, and have autonomy to choose workflows that help you succeed.
✨ Autonomy to build and improve our hiring engine from the ground up
✨ Help define the culture and talent DNA of a fast-growing company
✨ Enjoy ownership of your domain, and the opportunity to grow into a strategic talent partner

Ready to help build the team that builds TopCompare?

Apply now, we’d love to meet you!

💥 Word de motor van ons salesteam!

Bij TopCompare helpen we elk jaar meer dan 2 miljoen Belgen hun plannen waar te maken, een nieuwe auto, renovatie, huwelijk, of gewoon wat extra ademruimte in het budget. We zijn vandaag één van de grootste kredietmakelaars van België, en we willen nog véél verder gaan. 🚀 Jouw missie? Elke lead kwalificeren en de beste financieringsoplossing aanbieden. Achter elk succes zit een gemotiveerd salesteam dat weet hoe je klanten écht helpt. En daar kom jij in beeld. 

💼 De rol

We zoeken een Team Lead Sales Agents die de resultaten wil boosten, het team coacht en met beide voeten op de vloer blijft. Je zit ongeveer 20% van je tijd zelf aan de lijn, om feeling te houden met het vak en het goede voorbeeld te geven. De rest van de tijd gebruik je om te coachen, motiveren, opvolgen en de kwaliteit van elk klantcontact te verbeteren.

Jouw missie: zorgen dat je team

• klanten op het juiste moment contacteert,
• hun situatie goed begrijpt,
• en de best mogelijke kredietoplossing aanbiedt, altijd met de juiste toon en de TopCompare-kwaliteit.

Kortom: je zet energie om in resultaat. 

🔍 Wat je dagelijks doet

Teamperformance beheren

• De juiste KPI’s opvolgen (contacten, conversies, getekende dossiers, enz.)
• Problemen spotten en snel actie nemen
• De sfeer en energie op de vloer hoog houden

Coachen & laten groeien

• Zelf ook bellen om “in het spel” te blijven
• Ochtendbriefings, 1-op-1’s en weekdebriefs leiden
• Nieuwe collega’s trainen, best practices delen, iedereen beter maken

🤝 Rekruteren & onboarden

• De juiste profielen meezoeken met de CEO en het operationele team
• Nieuwe mensen verwelkomen, opleiden en snel op niveau brengen

📈 Samenwerken & verbeteren

• Hand in hand werken met Operations voor perfecte dossiers
• Feedback geven over tools, scripts en processen
• Rechtstreeks rapporteren aan de CEO over resultaten en prioriteiten

🧠 Wie jij bent

• Je hebt 3 à 5 jaar ervaring in sales (callcenter, krediet, verzekering, telecom...)
• Je was eerder topperformer of teamlead
• Je spreekt vloeiend Nederlands, Frans of Engels is een plus 💪
• Je kent je CRM, je cijfers en je team door en door
• Je bent eisend maar rechtvaardig, energiek, georganiseerd, en je haalt het beste uit mensen
• En vooral: je wilt een team laten groeien dat het bedrijf mee laat groeien.

🚀 Je onboarding

De eerste 3 à 4 maanden: je duikt volledig in de job van sales agent (80–100% productie). Je leert alles: producten, scripts, tools, en de gewoontes van onze toppers. Daarna neem je het team over: je coacht, volgt op, motiveert, structureert, en wordt hét aanspreekpunt op de vloer.

🎁 Wat je krijgt

• Een sterk loonpakket: vast + variabel op teamresultaten + extralegale voordelen
• Moderne tools en een gestructureerde omgeving (zonder bureaucratie 😎)
• Een jong, ambitieus en levendig kantoor in hartje Brussel
• Teamactiviteiten: Friesdays, ontbijtjes, afterworks en meer
• En echte groeikansen als je verder wil evolueren

💬 Over ons

TopCompare is het Belgische platform bij uitstek voor het verkrijgen van consumentenkredieten. Sinds 2015 helpen we mensen om de juiste keuze te maken, op het juiste moment, aan de beste rente. Onze missie: financiën duidelijker, menselijker en efficiënter maken.

💥 Klaar om te inspireren, challengen en resultaten te halen met je team?

Wil je een job waarin je écht impact hebt op de groei van één van de marktleiders?
Bouw mee aan het volgende hoofdstuk en solliciteer nu!

💥 Deviens le moteur de notre équipe commerciale !

Chez TopCompare, on aide chaque année plus de 2 millions de Belges à financer leurs projets: voiture, rénovation, mariage, ou simplement un peu d’air dans le budget. On est aujourd’hui l’un des plus grands courtiers en crédit à la consommation en Belgique, et on compte bien continuer à grandir. 🚀 

Notre mission ? Qualifier chaque lead pour lui proposer la meilleure solution de financement possible. Et derrière chaque succès, il y a une équipe commerciale motivée, rigoureuse et bien coachée. C’est là que tu interviens.

💼 Le rôle

On cherche un Team Lead – Sales Agents prêt à booster la perf, coacher l’équipe et garder les pieds sur le terrain. Tu passes environ 20% de ton temps en appels, pour rester proche du métier et montrer l’exemple, et le reste à coacher, suivre, motiver et améliorer la qualité de chaque interaction client.

Ton job, c’est de faire en sorte que ton équipe :

• contacte les clients au bon moment,
• comprenne leur situation,
• et leur propose la solution de crédit la plus adaptée, en gardant toujours le bon ton et la rigueur TopCompare.

Bref, tu transformes l’énergie en résultats.

🔍 Ce que tu feras au quotidien

Gérer la performance de ton équipe

• Suivre les KPIs (contacts, conversions, dossiers signés, etc.)
• Identifier les blocages et lancer les bons plans d’action
• Garder le rythme et l’énergie sur le plateau

Coacher et faire grandir

• Passer une partie de ton temps sur les appels pour rester “dans le jeu”
• Mener les briefings du matin, les points individuels et les debriefs de fin de semaine
• Former les nouveaux, partager les bonnes pratiques, tirer le meilleur de chacun

Recruter et intégrer

• Repérer les bons profils avec le CEO et l’équipe opérations
• Accueillir, former et faire monter les nouveaux en compétence

Collaborer & faire avancer les choses

• Travailler main dans la main avec les opérations pour des dossiers nickel
• Donner ton feedback sur les outils, les scripts, les process
• Reporter directement au CEO sur les résultats et besoins du plateau

🧠 Ton profil

• Tu as 3 à 5 ans d’expérience en vente (call center, crédit, assurance, télécom…)
• Tu as déjà été top performer ou team lead
• Tu parles français (le néerlandais ou l’anglais, c’est un plus 💪)
• Tu maîtrises ton CRM, tes chiffres, et ton équipe
• Tu es exigeant mais juste, énergique, organisé, et tu veux faire progresser les autres
• Et surtout : tu veux faire grandir une équipe qui fait grandir l’entreprise.

🚀 Ton onboarding

Les 3-4 premiers mois : tu passes en mode agent, 80–100% en production. Tu apprends tout : les produits, les scripts, les outils, les réflexes de nos meilleurs performeurs. Ensuite : tu prends le lead de ton équipe. Tu coaches, tu suis, tu motives, tu structures, et tu deviens le point de référence du plateau.

🎁 Ce qu’on t’offre

• Un package solide : fixe + variable sur la perf d’équipe + avantages extra-légaux
• Des outils modernes et un environnement structuré (mais pas bureaucratique 😎)
• Des bureaux en plein cœur de Bruxelles, jeunes, dynamiques, et toujours vivants
• Des événements d’équipe : Friesdays, petits-déj, afterworks, et plein de moments fun
• Et surtout, de vraies opportunités d’évolution si tu veux aller plus loin

💬 À propos de nous

TopCompare, c’est la plateforme belge de référence pour comparer les crédits à la consommation. Depuis 2015, on aide les gens à faire le bon choix, au bon moment, au meilleur taux. Notre mission : rendre la finance plus claire, plus humaine, et plus efficace.

💥 Tu veux inspirer, challenger et faire performer ton équipe ?

Tu veux un job où tu peux avoir un vrai impact sur la croissance d’un des leaders du marché ? 
Alors viens construire la suite avec nous. Postule dès maintenant.

Over ons

Bij TopCompare.be geven we Belgen de mogelijkheid om weloverwogen financiële beslissingen te nemen en het beheer van hun persoonlijke financiën te vereenvoudigen. Via ons platform versterken we de consument door financiële producten te vergelijken, financiële geletterdheid te bevorderen, markttransparantie te vergroten en toegang tot financiële diensten overal in het land te waarborgen. Sinds onze oprichting in 2015 hebben we een snelle groei doorgemaakt en zijn we uitgegroeid tot het nummer één vergelijkingsplatform voor banken in België. Jaarlijks helpen we meer dan 1,5 miljoen Belgen tijd en geld te besparen.

TopCompare.be is een trots lid van de Samlino Group, Europa's toonaangevende financiële vergelijkingsplatform dat actief is in Denemarken, Finland, België, Portugal en Griekenland, met het hoofdkantoor in Denemarken. De groep heeft een sterke marktpositie verworven met meer dan 150 partners in heel Europa, geavanceerde technologie en marketingplatforms, en robuuste managementteams.

De functie

Als Sales Executive speel je een cruciale rol bij het genereren van leads en het aangaan van nieuwe partnerschapsmogelijkheden met lokale bedrijven in België. Deze functie, die rechtstreeks rapporteert aan Head of Partnerships, is een zeer zichtbare commerciële rol.

De Sales Executive is essentieel bij het identificeren en koesteren van nieuwe partnerrelaties. Als het primaire aanspreekpunt voor potentiële partners ben je verantwoordelijk voor het identificeren van prospects en hen omvormen tot waardevolle partners. Bovendien zul je sterke relaties opbouwen, partners ondersteunen en zorgen voor voortdurende communicatie.

Verantwoordelijkheden:

• Samenwerken met het Hoofd Partnerschappen om acquisitiestrategieën, maandelijkse doelen en aankomende productupdates te begrijpen.
• Potentiële leads identificeren via verschillende kanalen.
• Contact opnemen met prospects via telefoongesprekken, e-mails, enz., en overtuigende presentaties geven van de unieke producten en diensten van TopCompare.
• Bezoeken afleggen aan gekwalificeerde prospects, relaties opbouwen en TopCompare-producten presenteren.
• Tijdig en consistent opvolgen met partners om sterke relaties te behouden, betrokkenheid te waarborgen en feedback te verzamelen.
• Nauwkeurige registratie van leadinteracties in het CRM-systeem.

Om je doelen bij ons te bereiken, zul je:

• Deel uitmaken van een platte hiërarchie en start-upcultuur, wat betekent veel verantwoordelijkheid vanaf dag één en het snel opbouwen van je kennis en vaardigheden.
• Constante ondersteuning krijgen van en blootstelling aan het managementteam, rapporterend aan het Hoofd Partnerschappen.
• Deel uitmaken van een geweldige werksfeer in een team van slimme, ondernemende en zeer gemotiveerde mensen die regelmatig teamevenementen en borrels organiseren.

Vereisten en vaardigheden:

• Minimaal een Bachelor diploma of vergelijkbare opleiding.
• Aantoonbare 2 tot 5 jaar ervaring in business development, partnerbeheer of vergelijkbare rollen. Ervaring in de financiële sector is een pluspunt.
• Uitzonderlijke communicatieve vaardigheden in zowel Frans als Nederlands, zowel mondeling als schriftelijk. Vloeiend in Engels (geschreven en gesproken).
• Resultaatgerichte instelling, met een bewezen vermogen om initiatieven te nemen en doelen te bereiken.
• Sterke onderhandelingsvaardigheden, in staat om zelfs in uitdagende situaties te overtuigen.
• Vermogen om relaties op te bouwen en te onderhouden met belangrijke partners.
• Comfortabel werken in een snelle omgeving en presteren onder druk.
• Ervaring met CRM-software is een pluspunt.
• Nieuwsgierigheid naar de financiële sector.
• Een rijbewijs om ervoor te zorgen dat je onze partners kunt bezoeken.

Voordelen:

• Je zult je niet vervelen; je zult werken aan uitdagende en echte problemen.
• Je zult samenwerken met senior management van het bedrijf en de groep, met achtergronden in toonaangevende advies-, bank- en start-upbedrijven.
• Je komt terecht in een uitdagende, leuke en internationale omgeving.
• Concurrerend beloningspakket, inclusief een bedrijfswagen met prestatiegerichte doorgroeimogelijkheden.