About The Team

The Voyager team in Anduril Industries is an engineering and design division with a vast experience in developing innovative computing and communications solutions for the network edge. The team specializes in integrating enterprise networking capabilities from global IT leaders with purpose-built hardware and software platforms designed to meet market demands for the most stringent of environmental requirements.

As the Director of Growth you will report to the Head of Growth for Anduril Mission Systems Division. Your role is cross-cutting. You’ll work across programs, engineering, growth, manufacturing, software, finance, external partners, and customers to develop and execute BL growth strategy for Imaging. You will be responsible for developing, mentoring, and building the growth team in the EMEA region and in collaboration with Division and BL leadership the accounts, and mission operations teams.

Key Responsibilities

• Use your personal network to lead sales campaigns supporting a diverse set of products
• Assist customers in meeting their requirements and addressing gaps by facilitating the delivery of new capabilities, products, and technologies that are available or could be developed by this team
• Develop and maintain close working relationships with internal Anduril stakeholders including business line and division leadership, growth teams, program and engineering teams, and corporate functions to identify and shape new business opportunities, communicate and resolve program issues, and provide strategic direction to execution teams.
• Identify, onboard, and manage strategic partners that are vital to growth strategy and program execution.
• Deliver on financial performance metrics and build strategic market growth initiatives.
• Build, mentor, and lead the Growth team in business development, account management, and mission operations functions.
• Provide guidance and support to leadership by crafting long-term growth and product strategies for the program

Account Management Activities

• Defines, outlines and documents customer technical. programmatic, operational and deployment requirements
• Develops and maintains business relationships between new and existing customers
• Uses Salesforce to update accounts, initial pricing, P.O.C. and expected close dates on leads and projects
• Works with Sales Engineering team refine customer solutions
• Performs live and static demonstrations of equipment on-site or over video teleconferencing
• Advises customers on emerging technology advancements
• Coordinates with wider team where relevant to provide customer training and support
• Works with Business Development team to appropriately channel customer inquiries
• Maintains and tracks potential revenue opportunities
• Performs other related duties as assigned by management.

Business Development Activities

• Plans, develops and executes business development activities in order to achieve short and long-term revenue and profitability goals.
• Identifies key growth areas and develops new business aligned with the company's growth strategy and campaigns.
• Maintains a deep understanding of business, positioning, market focus and solutions.
• Develops an understanding of the marketplace and competitor offerings.
• Builds, develops, and manages trusted relationships with key agency decision-makers and executives.
• Creates and delivers effective client presentations and proposals that address the specific needs of a client.
• Maintains a business development pipeline of new and potential clients.
• Works within Salesforce to track all customer activities.
• Understands company's product solutions capabilities and be able to effectively communicate them to customers.
• Works with the sales engineering team to refine customer solutions.
• Aids in identifying contract vehicles, teaming agreements and proposal development.
• Strong business acumen and a command of the capture management process.
• Works with CRO to develop pricing strategy.
• Develops and manages BD annual budget.
• Performs other related duties as assigned by management.

Required Qualifications

• Must be a proven business development leader who has pursued and won complex sales campaigns
• Desire to work in a fast-paced, highly entrepreneurial, and creative environment with strong management skills and a high level of emotional intelligence
• A builder and an owner: someone who is willing to put in the work across all aspects of the business, effectively prioritize actions, and own the outcomes.
• 7-10 years of experience in technical sales

• Develop and grow Rubrik partners to increase pipeline and revenue contribution 
• Create new avenues of growth by identifying new partners to onboard, build a business plan and drive engagement
• Gain access to the partner customer base (existing to the partner, new logo to Rubrik), to drive new sales campaigns with marketing
• Enable and improve the partner’s deployment skills to install and run Rubrik at a high customer satisfaction level and add Rubrik to existing partner solutions
• Working closely with our distributors to gain support and scale across the region
• Amplify Rubrik’s success by leveraging the Technology Alliances (eg. MSFT, AWS, NetApp, Nutanix)
• Partner enablement through sales a technical function to increase the Rubrik health of the partner and support PG activities
• Create and execute against joint marketing plans and campaigns with Rubrik and the managed partners
• Build strong relationships across your key partner stakeholders to strengthen the partnership.
• Report channel metrics and progress to regional channel and sales leadership

• Hard working, self-driven and highly motivated individual with great team spirit
• Strong knowledge about the Data Management / Data Protection / Storage and Security market.
• Great relation and reputation with key partners in assigned region
• Able to present in front of bigger audience and hosting events with and for partners and end-customers
• Able to identify and initiate deals with partners, work on deals and close them with a partner in close sync with Rubrik Account Teams
• Experience within the channel model and managing new and existing partners
• Have passion and vision for the role.
• Conscientious and structured approach to projects, methodical.

• Ideally have experience working in a partnership’s role at a vendor
• Used to quarterly and yearly planning of sales activities
• Has experience in creating and executing against marketing and sales plans
• Has a metric driven approach and understands what success looks like
• Familiar with a deal sales cycle, how to create new opportunities and close
• Able to do identification, acquisition and development of new partners
• Strong presenter on reseller and end-customer events
• Worked in teams and is used to work as a team player with all other functions
• Sold competitive solutions and has an extensive experience in data protection and security.

About The Team

Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity  through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data.

Joining Collibra’s People Team

Employee Relations Partners at Collibra are responsible for

• Serving as the primary employee relations resource for assigned EMEA countries, expanding globally over time
• Partnering closely with global People Partners (HRBPs) and business managers to address employee relations matters, across multiple geographies, including performance issues, workplace concerns, conflicts, conflict resolution, and policy-related questions, conducting discussions and case management in English, French, or Dutch as required
• Supporting investigations, employee complaints, and sensitive cases, ensuring fairness, consistency, and compliance with local labor laws and company policies
• Defining, documenting, and continuously improving Employee Relations processes to ensure cases are handled efficiently, consistently, and with the right level of human judgment
• Tracking and analyzing Employee Relations metrics (e.g. case volume, themes, resolution time, recurrence) to identify trends, risks, and opportunities for prevention
• Contributing to proactive ER initiatives (manager guidance, documentation templates, FAQs, playbooks) to reduce recurring issues and improve manager capability
• Partnering with Legal, People Ops, and other stakeholders as needed on complex or cross-border cases

You have

• Solid experience in Employee Relations, ideally in a tech or fast-paced environment, with strong exposure to the Belgian and French markets
• Strong understanding of employee relations principles, investigations, and employment practices (experience across multiple countries is a plus)
• Demonstrated ability to work autonomously, manage sensitive topics, and exercise sound judgment
• Strong process-thinking mindset, with experience defining or improving workflows
• High curiosity and practical interest in AI and automation, with the ability to translate concepts into real use cases
• Bachelor’s degree or equivalent related working experience
• Work authorization to work in Brussels, Belgium
• Experience in the Belgian, French, Czech, and/or UK markets is a plus
• Experience working with HR tech platforms, case management tools, or AI-enabled tools
• Exposure to change management or transformation initiatives
• Experience in a global or scale-up environment
• Familiarity with data privacy, ethics, and compliance considerations related to AI

You are

• Analytical and excel in your problem-solving capabilities
• Experience using People data and metrics to drive decision-making
• A strong communicator, excel at relationship-building, and have stakeholder management skills
• Able to thrive in a fast-paced, rapidly evolving environment
• Professional fluent in English, French, and Dutch, with proven ability to manage employee relations matters in all three languages
• Comfortable enabling others: coaching, guiding, and helping People Partners adopt new ways of working
• Strong in communication skills, with the ability to explain complex topics clearly to non-experts

Measures of success

• Within your first month, you will immerse yourself in the EMEA landscape to align regional employee relations with our global mindset
• Within your third month, you will you will achieve full mastery of EMEA case management, serving as the primary subject matter expert for the region
• Within your sixth month, you will lead our expansion into US employee relations by developing a comprehensive playbook while leveraging AI tools to drive operational efficiency and strategic innovation

Join Collibra's AI Governance team

As our Product Manager for AI Governance, you will help shape how enterprises govern AI agents and agentic systems, one of the most consequential and genuinely unsolved problems in enterprise software today. You will work closely with peer product managers, engineering, design, and research teams at Collibra, and report directly to the Senior Director, Product Management, AI Governance.

This role sits at the intersection of AI, compliance, and risk. There is no established playbook here and that is precisely the point. We are looking for someone who finds that energising, who will dig into a problem on their own initiative, form a strong perspective, and bring enough clarity for the team to build with conviction. Our team lives by Collibra's value of "open, direct, and kind" ; it shapes how we support each other, make thoughtful choices, and care for our customers.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Product Managers at Collibra are responsible for

• Shaping the problem before the solution researching customer needs, market signals, and the evolving agentic AI landscape to develop well-informed, clearly articulated pitches that the team can act on
• Bringing clarity to complexity, translating the nuances of AI governance (think: agentic systems, runtime controls, compliance frameworks like the EU AI Act or standards like AIUC-1) into product thinking that engineers, designers, and go-to-market teams can all work from
• Prototyping and validating on your own initiative, getting hands-on to test ideas early, whether that means building a rough prototype, running a customer session, or stress-testing an assumption before it becomes a commitment
• Owning outcomes end to end from the first spark of an idea through to delivery and adoption, staying close to what ships and honest about what it achieves
• Collaborating with marketing, sales, customer success and professional services to ensure the product lands well and creates shared value

You have

• Experience co-creating with an engineering team. We care far more about the quality of your thinking than the number of years on your CV. 
• Hands-on experience exploring or building with AI tools. You have formed your own views through doing, not just reading about it
• Familiarity with compliance, risk, data governance, or security.
• Awareness of what it takes to work effectively in environments where the problem is still being defined. You find ways for making meaningful progress anyway
• Experience in product management for B2B software is a plus
• A bachelor's degree or equivalent work experience

You are

• Self sufficient and driven by curiosity you map your own path to a goal, know when to ask for support, and do not need someone to structure your days for you
• Research-oriented and hands-on. You read widely, prototype freely, and genuinely enjoy the process of figuring something out from scratch.
• A clear and honest communicator, you write and speak with precision, especially when things are complex or uncertain, and you bring people with you rather than leaving them behind
• Thoughtful in the face of ambiguity, you generate clarity where there is none, and make considered choices without waiting for perfect information
• Resilient and adaptable, this space will surprise you regularly; you treat that as part of the job, not an obstacle to it

Measures of success are

• Within your first month, you will:
• Develop a working understanding of Collibra's AI Governance product and the agentic AI landscape
• Meet key stakeholders across product, engineering, and go-to-market
• Begin forming your own perspective on where the most interesting problems are
• Within your third month, you will:
• Have shaped and delivered at least one well-defined problem pitch with the team
• Have engaged directly with customers or prospects on their governance needs
• Be contributing on your own initiative to a defined area of the product
• Within your sixth month, you will:
• Own a meaningful piece of the product strategy and be able to articulate and advocate for it
• Have shipped something, learned from it, and already be thinking about what comes next
• Be a trusted voice on AI governance internally and in front of customers

Joining Collibra’s Product Management Team

Collibra is looking for an Associate Product Content Engineer to build world-class solutions on our market-leading platform. You’ll join a team dedicated to empowering our customers by turning complex data challenges into intuitive, high-value experiences.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Associate Product Content Engineers at Collibra are responsible for

• Building with Purpose: Develop impactful, use-case-driven content (e.g., Data Products, EU AI Act, GDPR, BCBS 239) by translating technical platform features into accessible, high-value solutions.
• Optimizing Time-to-Value: Be obsessed with the end-user journey. You’ll use configuration and customization to simplify the out-of-the-box experience, ensuring customers see results faster.
• Fearless Innovation: Experiment with AI and emerging technologies. We value "failing fast"—prototyping bold ideas, learning from what doesn't work, and doubling down on what does.
• Supporting the Ecosystem: Act as a platform expert in our community forums, guiding customers through scalable customizations and high-quality setups.
• Shaping the Roadmap: Partner with Product Management to influence the vision and roadmap for our Data Intelligence platform.

You have

• 0–3 years of experience in data consulting, solutions architecture, business analysis, or process engineering. We value a mix of professional experience and academic excellence; if you are a recent graduate, you can demonstrate this through relevant internships, advanced coursework, or hands-on projects involving complex data systems.
• Technical Curiosity: Proficiency (or a strong desire to master) modern integration and automation tools:
• AI & Automation: Experience with Model Control Planes (MCP), LLM orchestration, or Prompt Engineering.
• Data Languages: Comfort with SQL, Python, or JSON/REST APIs for data exchange.
• Workflow Design: Familiarity with BPMN 2.0 or low-code/no-code workflow builders.
• User-Centric Mindset: A background in Data Governance, Privacy, or Cataloging is a plus, but a passion for clean design and intuitive user flow is a must.
• Agility: A demonstrated ability to learn new software rapidly and a "test-and-learn" approach to problem-solving.
• A bachelor’s degree or equivalent related working experience is required

You are

• A Collaborative Problem-Solver: You thrive in global, cross-functional environments and use data to prioritize what matters most.
• An AI Explorer: You are an agile experimenter who prioritizes rapid prototyping and iteration. You view unsuccessful AI trials as essential data points and move quickly to refine and improve solutions.
• A Clear Communicator: You can explain complex technical concepts to non-technical stakeholders with ease.
• Methodical yet Adaptable: You can manage multiple workstreams without losing sight of the "big picture" product goals.

Measures of success

• Within your first month, you will complete onboarding and integrate into the Data Governance pillar.
• Within your third month, you will become a certified Data Steward and gain fluency in Collibra’s configuration capabilities while building relationships with Scrum teams.
• Within your sixth month, you will become a certified Collibra Ranger and serve as the go-to partner for Product Managers to launch new content and capabilities.

Joining Collibra’s Customer Engineering team 

We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Senior Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. Responsible for both net-new and expansion opportunities in existing accounts. Senior Customer Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors. As a Senior Customer Engineer at Collibra, supporting the Northern Europe team, you will be responsible for maintaining the technical relationship with customers throughout the entire customer journey, both pre- and post-sale. You will fill an essential and highly respected role in the sales organization at Collibra.

This is a remote role based in Netherlands.

Senior Customer Engineers at Collibra are responsible for

• Mapping solutions to value across large and dynamic customers, bridging both business and technical requirements.
• Participating in discovery and driving qualification of new opportunities, and expanding customers.
• Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customers’ needs.
• Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e., be the primary point of contact for technical and product-related queries 
• Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values. 
• Preparing and providing input for functional and technical sections of RFPs/RFQs.
• Supporting sales and marketing activities, webcasts, field enablement, and asset creation.
• Providing advice and feedback to product management and engineering to enhance our offerings.

You have

• 2+ years in a Sales or Customer Engineering, or Sales Consulting role.
• 4+ years of experience working in the Data/SaaS space.
• A good understanding of two or more of the following disciplines: data governance, data catalogs, data quality, and data privacy platforms. Experience should include a broad range of disciplines, including value-based selling, cost-benefit analysis, ROI analysis, process and project management.
• Experience in regulatory compliance and or (financial/IT) audit is a plus. 
• Proven experience working with leading PaaS providers, data lakes, databases, and integration platforms is required.
• A bachelor’s degree or equivalent work experience is required.
• This position is not eligible for visa sponsorship.

You are

• An effective communicator.
• A sales- and customer-focused self-starter with enthusiasm, flexibility, and motivation.
• A trusted advisor for C-level executives and C-1 level executives.
• A proven collaborator and liaison with all levels and departments within an organization, with experience and success in a partner-heavy environment.
• Confident in dispensing knowledge to a highly skilled and experienced audience.
• Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region.
• Excited for continuous learning and development, with an aptitude for grasping technical concepts.
• Able to travel regionally (BeNeLux) up to 30% to support business needs.
• High proficiency in both written and spoken Dutch and English is essential for effective communication with our multinational clients and colleagues. Proficiency in French is a plus.

Measures of success

• Within your first month, you will become familiar with Collibra and understand our customer landscape.
• Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value.
• Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap, and new use cases.
• Drive operational excellence by ensuring the sales process runs smoothly and efficiently.

Joining Collibra’s Customer Engineering team 

We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Senior Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. Responsible for both net-new and expansion opportunities in existing accounts. Senior Customer Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors. As a Senior Customer Engineer at Collibra, supporting the Northern Europe team, you will be responsible for maintaining the technical relationship with customers throughout the entire customer journey, both pre- and post-sale. You will fill an essential and highly respected role in the sales organization at Collibra.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Senior Customer Engineers at Collibra are responsible for

• Mapping solutions to value across large and dynamic customers, bridging both business and technical requirements.
• Participating in discovery and driving qualification of new opportunities, and expanding customers.
• Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customers’ needs.
• Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e., be the primary point of contact for technical and product-related queries .
• Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values. 
• Preparing and providing input for functional and technical sections of RFPs/RFQs.
• Supporting sales and marketing activities, webcasts, field enablement, and asset creation.
• Providing advice and feedback to product management and engineering to enhance our offerings.

You have

• 2+ years in a Sales or Customer Engineering, or Sales Consulting role.
• 4+ years of experience working in the Data/SaaS space.
• A good understanding of two or more of the following disciplines: data governance, data catalogs, data quality, and data privacy platforms. Experience should include a broad range of disciplines, including value-based selling, cost-benefit analysis, ROI analysis, process and project management.
• Experience in regulatory compliance and or (financial/IT) audit is a plus. 
• Proven experience working with leading PaaS providers, data lakes, databases, and integration platforms is required.
• A bachelor’s degree or equivalent work experience is required.
• This position is not eligible for visa sponsorship.

You are

• An effective communicator.
• A sales- and customer-focused self-starter with enthusiasm, flexibility, and motivation.
• A trusted advisor for C-level executives and C-1 level executives.
• A proven collaborator and liaison with all levels and departments within an organization, with experience and success in a partner-heavy environment.
• Confident in dispensing knowledge to a highly skilled and experienced audience.
• Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region.
• Excited for continuous learning and development, with an aptitude for grasping technical concepts.
• Able to travel regionally (BeNeLux) up to 30% to support business needs.
• High proficiency in both written and spoken Dutch and English is essential for effective communication with our multinational clients and colleagues. Proficiency in French is a plus.

Measures of success

• Within your first month, you will become familiar with Collibra and understand our customer landscape.
• Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value.
• Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap, and new use cases.
• Drive operational excellence by ensuring the sales process runs smoothly and efficiently.

Join Collibra’s Product Management team

As our Senior Product Manager with our Knowledge Graph Data Governance Pillar, you will be responsible for successfully specifying software solutions that drive the evolution of data and governance processes. You will contribute to the product vision and own the execution of the roadmap, collaborate with our internal and external customers, and drive user adoption to ensure Collibra remains on top of an ever-evolving data ecosystem. This role requires a strong combination of technical expertise in data governance and proven, strategic Product Management experience. You will collaborate with primary stakeholders, including:

• Product and technical teams, including product management, architecture, engineering, testing, operations, research, and design.
• Business teams, including marketing, sales and pre-sales, customer success, and professional services.
• Ecosystem partners and other service providers.
• Customers’ business and technical teams.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week to stay connected, work more closely together, and keep making progress as a team.

Senior Product Managers at Collibra are responsible for

• Developing the product vision, delivering on the feature roadmap, and ensuring adoption by internal and external users.
• Understanding pain points and industry trends to provide new product ideas and make data-informed decisions.
• Overseeing planning and execution for their product teams.
• Owning product delivery commitments and outcomes by managing the backlog and milestones of your teams.
• Tracking the progress, mitigating the risks, and managing the dependencies of your product deliverables.

You have

• 5+ years of experience in Product Management, preferably in B2B SaaS.
• Experience and expertise in managing metadata, data governance, databases, and data integrations at enterprise scale.
• Proven ability to manage and resolve high-priority customer escalations by serving as the product subject matter expert and effectively communicating solutions and timelines.
• Exceptional organisational agility and prioritisation skills, with the ability to quickly pivot the roadmap or team focus in response to market shifts or urgent business needs.
• Demonstrated resilience and grace under pressure, particularly when managing product launches, critical deadlines, or high-stakes internal/external reviews.
• Proven track record of growth and increasing product management responsibilities in other fast-paced, dynamic environments.
• Experience gathering technical requirements, creating specifications, and workflow documents for product and feature releases.
• Ability to champion an AI-first approach where intelligent automation is the foundational layer of the product roadmap, rather than a secondary feature or add-on.
• Deep understanding of the modern AI stack—including model selection, fine-tuning, and RAG architectures—to effectively partner with engineering on building scalable, intelligent systems
• Relentless focus on solving core business problems with AI, ensuring every deployment moves the needle on user pain points rather than pursuing "AI for the sake of AI."
• A bachelor’s degree or equivalent work experience.

You are 

• Passionate & curious, able to find creative solutions to problems.
• A technical minded Product Manager with experience defining the configuration, deployment, and lifecycle management strategies for configurable, multi-step customer tools.
• A strong UX/UI advocate with experience defining user journeys within multi-step processes for complex enterprise tasks.
• Strong understanding and affinity to software development. Basic knowledge of Java, JavaScript, or any other object-oriented programming language
• Analytical and able to use data for decision making.
• Comfortable navigating ambiguity without compromising results.
• A good communicator and collaborator who can align technical and business stakeholders.

Measures of success are

Within your first month, you will: 

• Get to know the product and the business domain.
• Grasp Collibra’s agile and product development process.
• Facilitate the team’s sprint planning.

Within your third month, you will: 

• Understand the current state of the team’s work.
• Manage the backlog and prioritization of day to day activities.

Within your sixth month, you will: 

• Be able to build a longer-term vision.
• Own a rollout plan.

Senior Customer Engineer, Deasy Labs

As a Senior Customer Engineer at Deasy Labs, you will work directly with customers to design and demonstrate solutions using the Deasy Labs platform. You will partner with sales, product, and engineering teams to help organizations turn unstructured data into AI-ready knowledge.

In this role, you will lead technical discovery, deliver product demonstrations and proof-of-concepts, and guide customers in applying Deasy Labs to solve complex data and AI challenges.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

About Deasy Labs

Deasy Labs, part of Collibra, develops technology that automatically discovers, enriches, and maintains the semantic context inside unstructured data.

Enterprise knowledge often lives in documents, PDFs, reports, and transcripts that traditional data systems cannot easily organize or govern. The Deasy platform analyzes that content and generates structured metadata, taxonomies, and relationships that allow AI systems to retrieve the right information with accuracy and control.

Senior Customer Engineers at Deasy Labs are responsible for

• Partner with Account Executives to support the technical aspects of the sales cycle
• Lead technical discovery conversations with customers to understand their data, AI, and business challenges
• Design and deliver compelling technical demonstrations, workshops, and proof-of-concepts
• Translate customer requirements into solution architectures using the Deasy Labs platform and the broader Collibra ecosystem
• Guide customers in applying Deasy Labs to organize and enrich unstructured data for AI and analytics use cases
• Serve as a trusted technical advisor to customers throughout the evaluation and adoption process
• Collaborate with product and engineering teams to share customer feedback and influence product direction

You have

• 5+ years in a Customer Engineering, Solutions Engineering, or technical pre-sales role supporting enterprise software
• Familiarity with unstructured data, machine learning, or information retrieval technologies 
• Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis and ROI analysis, process and project management.
• Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data or enterprise architecture, have set up or participated in governance boards.
• Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms.
• A bachelor’s degree or equivalent related working experience
• This position is not eligible for visa sponsorship

You are

• An effective communicator who can explain complex technical concepts clearly to both technical and business audiences
• A sales- and customer-focused self-starter with curiosity, flexibility, and a strong sense of ownership
• A trusted partner to customers, helping them solve complex challenges through thoughtful technical solutions
• A collaborative team player who works effectively across sales, product, and engineering teams to drive outcomes
• Comfortable presenting and sharing expertise with highly skilled technical audiences
• Able to understand customer business needs and identify the technical solutions that support meaningful business outcomes
• Motivated by continuous learning and excited to deepen your understanding of both customer challenges and emerging technologies
• Willing to travel up to 30% within the region

Measures of success

• Within your first month, you will become familiar with Collibra and understand our customer landscape.
• Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value.
• Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap, and new use cases.

Joining Collibra’s Strategy and Operations team

We're looking for a BI & Analytics Manager to own customer lifecycle analytics within our Analytics & Insights team, part of Collibra's Strategy function. You'll be responsible for understanding how customers adopt, expand, and succeed with Collibra's platform, and for building the analytical foundations that make those insights scalable, governed, and increasingly AI-assisted.

This role sits at the intersection of strategic analytics and the future of how Collibra consumes its own data. You'll own a critical analytics domain end-to-end, from customer health and product adoption through expansion patterns and renewal dynamics. But you'll also help shape how we govern the data and semantic models that underpin those insights, and how we move toward AI-powered self-service analytics. We're building Collibra to be its own first customer for data governance and AI-assisted discovery, and this role is part of that ambition.

You'll report to the Director, Analytics and Insights and be the dedicated analytics partner for our Services leadership, and a key contributor to the cross-functional diagnostic frameworks our executive committee relies on. You'll work within a team that's building a unified, AI-ready data foundation, partnering closely with our Data Office, cross-functional counterparts in RevOps and Product, and senior stakeholders who expect data-driven counsel, not just data delivery.

If you're energized by customer lifecycle analytics, building governed and AI-ready data products, and the opportunity to shape how a data governance company does analytics internally, we want to talk.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

BI & Analytics Managers at Collibra are responsible for

• Own customer lifecycle analytics: health scoring, adoption patterns, expansion signals, renewal dynamics, and everything in between
• Be the analytics partner for Services leadership. Understand their priorities, shape the agenda, and bring insights before they're asked for
• Build diagnostic frameworks that connect product usage to commercial outcomes so leadership can see where customers get stuck or succeed
• Lead analysis from start to finish: gather data, build models, test hypotheses about customer behavior, and communicate findings clearly to stakeholders
• Feed insights into executive reporting with context and narrative, not just numbers
• Work with the Foundation team on the unified customer and product data model. Make sure your domain is well-represented and well-documented
• Champion data governance best practices within the analytics team: maintain clear data documentation, metric definitions, and lineage for your domain, contributing to the semantic layer that enables AI-assisted analytics
• Push the boundaries of our AI analytics tooling. We're already using AI-assisted analysis and we need someone who'll keep finding new ways to make it work harder for the team and for stakeholders
• Use the Collibra platform as part of your daily workflow to document, govern, and share the data products you create. You'll help us understand our own product through the lens of a power user
• Work with cross-functional partners in RevOps, Marketing, and Product to connect the dots across acquisition, adoption, expansion, and renewal

You have

• 5+ years of experience in analytics, business intelligence, or a related field, with a meaningful portion spent on customer success, lifecycle, or post-sale analytics in a SaaS environment.
• Strong SQL skills and experience working with complex data models spanning CRM, product usage, and financial data. You can interrogate data in relational databases and productionalize pipelines using tools like dbt.
• Experience building and maintaining dashboards and diagnostic frameworks in modern BI tools (Tableau, Looker, or similar). You can make data tell the story.
• A track record of serving as an analytics partner to senior stakeholders (VP-level or above), proactively shaping analysis rather than just responding to requests.
• Experience with customer health scoring, cohort analysis, adoption modeling, or renewal forecasting
• Solid understanding of statistics and customer measurement frameworks. You apply appropriate methods to analyze engagement, adoption, and lifecycle dynamics with clarity and rigor.
• An appreciation for data governance: you understand why metric definitions, data documentation, and lineage matter, and you've practiced these disciplines in your work.
• Familiarity with SaaS business models and GTM operations.
• Clear communication skills in English (written and verbal)
• You must have work authorization to work in Brussels, Belgium.

You are

• An analytical thinker who connects data to decisions, not just metrics to dashboards.
• A builder who creates data products to solve problems, not just reports to answer questions.
• Comfortable with ambiguity and building frameworks from scratch.
• Good at making complex analysis simple for a leadership audience.
• Curious about the full customer journey.
• Interested in how AI tooling is already changing analytics and eager to keep innovating with it.
• Someone who sees governance as the foundation for scale, not bureaucracy.

Measures of success

• First month: Complete onboarding and build relationships with Services and cross-functional stakeholders. Develop a strong understanding of the existing customer data landscape, key data sources, and the team's reporting architecture. Get hands-on with the Collibra platform and begin using it to explore and document data in your domain.
• Third month: Own the customer lifecycle diagnostic framework and independently deliver insights for executive reporting. Establish yourself as the trusted analytics partner for Services leadership. Have documented key metric definitions and data sources for your domain in Collibra, and propose at least one initiative to improve lifecycle analytics or governance practices.
• Sixth month: Deliver a major improvement to the end-to-end lifecycle analytics suite. Contribute meaningfully to the customer 360 view connecting product usage to commercial outcomes. Participate in the team's AI analytics pilot with governed data from your domain. Be a daily active user of the Collibra platform, using it to govern and share the data products you've built, and bring product feedback from real usage back to the Product team.

Joining Collibra’s Unstructured AI Team

• Work at the forefront of context engineering - shaping how AI systems retrieve, structure, and leverage context to deliver accurate, high-quality results at scale.
• Own end-to-end technical delivery of Unstructured AI systems - from feature prototype to stable production across enterprise environments.
• Build and scale full-stack systems that ingest, process, and enrich large volumes of unstructured content from distributed enterprise silos (PDFs, contracts, reports, and other document types).
• Collaborate with the Best: Work closely with xYC Founders to understand complex business challenges and deliver Deasy to solve them. Be part of a dynamic team where ideas flow freely and creativity thrives.
• Learn and Lead: Stay ahead of the curve by engaging with the latest developments in machine learning and AI. Share knowledge and lead by example to maintain high building standards.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Senior AI Engineer at Collibra are responsible for

• Shipping complex systems under ambiguity - balancing speed and precision in real environments.
• Writing and reviewing production-grade code across backend (Python, FastAPI).
• Building/deploying document-processing systems that handle large-scale, unstructured data environments.
• Integrating data from diverse enterprise data sources (e.g., SharePoint, Salesforce, or internal APIs) to provide context for AI features.
• Partnering across engineering, product, and sales teams, ensuring alignment from prototype to rollout.
• Occasionally working with modern frontend development.

You have

• Strong proficiency in Python (data processing, API development, and integrations).
• Hands-on work with LLM-based and AI-driven enrichment models (e.g., classification, entity extraction, deduplication, PII detection).
• Proven ability to deliver production-grade systems using Big Data frameworks (e.g., Spark) to handle data at scale.
• Solid understanding of data pipelines, microservice architecture, and API design.
• Experience ingesting and processing data from third-party enterprise sources (e.g., SharePoint/OneDrive, Salesforce, and SaaS-based knowledge bases).
• Strong communication skills across technical and business teams.
• Calm, structured decision-making under tight timelines or ambiguity.
• Familiarity with metadata systems, data cataloging, or document AI workflows.
• Knowledge of model evaluation best practices.
• Experience with search relevance.
• A bachelor’s degree or equivalent related working experience is required.
• You must have work authorization to work in Brussels. 

You Are

• Calm, structured decision-making under tight timelines or ambiguity.
• Capable of communicating clearly across engineering, product, and field teams, ensuring alignment from prototype to rollout.
• Experienced in spotting risks early, course-correcting without friction, and model composure when delivery timelines are tight.
• Someone who cares deeply about data quality, precision, and governance.
• Strong communication and stakeholder-management skills across technical and business teams.

Measures of Success

• Within your first month, you will develop a deep understanding of our product vision and the unstructured data stack that powers it, shipping your first set of end-to-end features.
• Within your third month, you will take full ownership of technical delivery for key product areas, building robust capabilities that handle complex document processing and ensure a stable, high-performance experience for users interacting with diverse data sources.
• Within your sixth month, you will drive the development of ambitious, enterprise-grade AI product features that solve for data at scale, architecting the high-performance pipelines and advanced context engineering required to deliver accurate, reliable results.

Joining Collibra’s Unstructured AI Team

We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Deployed Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Forward Deployed Engineer at Collibra are responsible for

• Own end-to-end technical delivery of Unstructured AI deployments — from first prototype to stable production across enterprise environments.
• Build and scale full-stack systems that process and enrich large volumes of unstructured content (PDFs, contracts, reports, and other document types).
• Embed closely with customer and field teams to understand their metadata, governance, and security needs - guiding how Unstructured AI integrates into their broader Collibra stack.
• Scope work, sequence delivery, and remove blockers early to ensure fast iteration cycles between product, research, and deployment teams.
• Balance scope, speed, and quality - making clear trade-offs to keep pilots moving and convert them into production rollouts.
• Codify repeatable patterns from customer projects into reusable connectors, enrichment modules, or playbooks that accelerate future deployments.
• Feed field insights back to Product and Research, identifying opportunities to improve product experience.
• Keep cross-functional teams aligned through clear communication, prioritization, and follow-through.

You have

• Shipped complex systems under ambiguity - balancing speed and precision in real customer environments.
• Written and reviewed production-grade code across backend (Python, FastAPI).
• Built or deployed document-processing systems and are comfortable with CI/CD, monitoring, and debugging tools.
• 2+ years of software engineering or technical deployment experience,  ideally involving enterprise integrations, AI data processing, or customer-facing delivery.
• Strong proficiency in Python (data processing, API development, and integrations).
• Proven ability to deliver production-grade systems that process large-scale unstructured data (PDFs, text, documents).
• Solid understanding of data pipelines, microservice architecture, and API design.
• Experience with cloud infrastructure (AWS, GCP, or Azure), Infrastructure as Code (Terraform) and containerization (Docker / Kubernetes).
• Experience with LLM-based or AI-driven enrichment models (classification, extraction, deduplication, PII detection).
• Familiar with metadata systems, data cataloging, or document AI workflows.
• Background in data governance, sensitive data detection, or enterprise integrations (Collibra, Databricks, Snowflake, etc.).
• A track record of codifying repeatable deployment patterns into tools, SDKs, or frameworks.
• Knowledge of security, compliance, and model evaluation best practices.
• A bachelor's degree in a technical field or equivalent related working experience.
• You must have work authorization to work in Brussels.

You are

• Capable of communicating clearly across engineering, product, and field teams, ensuring alignment from prototype to rollout.
• Experienced in spotting risks early, course-correcting without friction, and model composure when delivery timelines are tight.
• Someone who cares deeply about data quality, precision, and governance.
• Willing to gain hands-on experience with modern frontend development.
• Able to translate customer requirements into technical plans and deliver end-to-end.
• Strong communication and stakeholder-management skills across technical and business teams.
• Calm, structured decision-making under tight timelines or ambiguity.

Measures of Success

Within your first month, you will…

• Develop a deep understanding of how enterprises manage and transform unstructured data, including document pipelines, metadata systems, and retrieval architectures.
• Partner closely with former YC founders and senior product leadership to see how we run a fast, startup-style execution motion inside a scaled organization. You will then ship your first end-to-end feature across the stack (backend, infrastructure, and UI), directly improving the product used by real customers.

Within your third month, you will…

• Deploy the product and your features in multiple Fortune 500 customer environments, often working inside the customer’s cloud and data perimeter. You will serve as the connective tissue between GTM, Product, Engineering, and Customer teams, translating customer feedback into product direction and execution plans.

Within your sixth month, you will…

• Become an expert in context engineering, designing how data, metadata, and domain knowledge flow into AI systems to maximize reliability, relevance, and decision quality.
• Independently lead complex deployments, transforming unstructured and structured data to support AI-driven decision making at enterprise scale. You will use the Unstructured AI platform to build enterprise-grade AI products within customer environments, shaping how AI agents reason over real-world data.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Who are we?

iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely.

We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner.

By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security.

Key figures

• 350+ employees across 14 offices in 11 European countries
• 30+ nationalities represented, average age: 32
• 10,000 corporate clients trust us
• €80M in revenue in 2025, with a target of around €100M in 2026
• Profitable for nearly two years
• Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies
• An NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service

A strong culture built around 4 core values

• Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.
• Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA.
• Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact.
• Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability.

Why join us?

• We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market.
• We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally.
• Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously.
• You'll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions.
• iBanFirst is profitable and backed by long-term investors:
• Xavier Niel and Bpifrance, historical shareholders, have supported and trusted us from the beginning
• In 2021, the entry of Marlin Equity Partners marked a new chapter in our international ambitions

Joining iBanFirst means joining a profitable, international, fast-growing tech company. It's a chance to make a real and visible impact on the governance of an ambitious European fintech.

The Role

Recruitment Context

We are opening this position as part of our continued commitment to strengthening iBanFirst's internal control environment and governance framework. As we scale internationally across 11 European countries and operate under the supervision of the National Bank of Belgium, maintaining a robust and independent internal audit function is a core priority.

The incoming Head of Internal Audit will join a well-established framework — with an existing audit plan and control environment in place — and will have the opportunity to build on these foundations, bring their own expertise, and grow with the function.

Manager & Team

You will report to Arnaud de la Porte (CFO/Deputy CEO/Board Member), with a dotted line to senior governance bodies including the ExCo and the Board.

You will further establish and lead the Internal Audit function — a setup that comes with a lot of autonomy and direct ownership over the full audit scope. As iBanFirst continues to grow, the internal audit function would naturally follow. You will have direct, regular access to iBanFirst's Executive Committee and the opportunity to present directly to the Board of Directors.

You will also work closely with:

• External auditors
• The National Bank of Belgium (regulator)
• All business functions across iBanFirst's 11 European offices

The role is based in Brussels or in Paris.

What will you do?

As Head of Internal Audit, you will lead the Internal Audit function and act as the Third Line of Defence, providing independent assurance to senior management and governance bodies on the effectiveness of iBanFirst’s governance, risk management, internal control, and regulatory compliance frameworks.

Key responsibilities:

Audit Planning & Execution

• Develop and annually review the risk-based internal audit plan across the group, incorporating input from key internal and external stakeholders
• Execute internal audit engagements for the non-IT scope in line with the approved audit plan and internal audit standards
• Produce high-quality audit reports with clear findings and actionable recommendations

Oversight & Monitoring

• Oversee and monitor the performance of outsourced IT internal audits
• Track and monitor the implementation of audit recommendations across the organization
• Ensure audit activities are aligned with regulatory expectations, particularly those of the National Bank of Belgium

Stakeholder Engagement

• Periodically present audit results, key risks, and remediation progress to senior management, ExCo and the Board of Directors
• Coordinate and collaborate with external auditors and the NBB when required
• Build trusted relationships across all business functions — acting as a constructive and credible voice on governance and control matters

Role Objectives

First 3 months:

• Get fully up to speed with iBanFirst's business, regulatory environment, and existing audit framework
• Build strong working relationships with key internal stakeholders, across ExCo and business functions, as well as with the outsourced IT internal auditors
• Take full ownership of the audit plan and ongoing engagements

First 6 months:

• Operate fully independently — ExCo members understand and value the function's output
• Deliver first audit reports and present findings confidently to senior governance bodies
• Establish a smooth working rhythm with external auditors and the NBB

First 12 months:

• Contribute to the internal audit function being recognized as trusted, credible and autonomous
• Deliver high-quality internal audit reports in line with the internal audit plan
• Potentially contribute to expanding the team

What do you bring?

Experience:

• 5+ years of experience in internal or external audit
• Background in financial services, banking, or a regulated fintech environment — experience with AML and financial crime topics is a strong asset
• Demonstrated experience as the responsible for the internal audit function is a plus

Must-have skills:

• Fully autonomous and self-directed — you don't need a mentor or a team to deliver; you take ownership and drive your own agenda
• Comfortable working independently — you enjoy the depth and focus that comes with being a one-person function
• Excellent written communication — you write clear, structured, impactful audit reports in English
• Confident presenter — you confidently and clearly present findings to ExCo and Board members; credible and composed in high-stakes settings
• Proactive and transparent — you flag issues early, communicate openly, and don't hold back
• Highly organized and rigorous — you follow through on commitments, track recommendations, and manage your own planning with discipline
• Critical and analytical mindset — you dig into documents and data, ask the rightttr questions, and form well-grounded conclusions
• Fluent in English (required); French or Dutch strongly preferred

Nice to have:

• CIA certification (Certified Internal Auditor) — or genuine willingness to obtain it
• Experience in a fast-growing start-up/scale-up environment
• Familiarity with the National Bank of Belgium's regulatory expectations

What do we offer?

• Permanent contract
• Compensation: €70,000 - €80,000 gross annual (fix + performance bonus)
• Office location: Brussels or Paris
• Hybrid work policy: Flexible, possibility to work from home two days per week

Benefits & perks:

• Net allowances
• Meal vouchers — €8 per working day
• Phone subscription
• Company car with fuel card
• Health insurance

Why this is a great opportunity:

• Direct access to ExCo and Board — a rare opportunity to learn, raise awareness and drive the importance of internal audit in the company
• Fast learning environment — you'll be exposed to a broad range of business topics, geographies, and regulatory frameworks
• Travel opportunities — occasional visits to iBanFirst's 14 offices across Europe
• Certification support — iBanFirst supports you in your development and in obtaining the CIA certification

This role offers a unique combination of autonomy, senior exposure, and real impact — in a profitable, fast-growing European fintech.

Recruitment Process

1. Screening call with Malorie Petitjean (Talent Acquisition Specialist)

— 30 minutes – remote (video)

2. In-depth interview with Arnaud de la Porte (N+1)

— 1 hour – in-person (Bruxelles) or remote

3. Final round with one or two ExCo member(s)

— 45 minutes – in-person (Paris) or remote

Who are we?

iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely.

We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner.

By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security.

Key figures

• 350+ employees across 14 offices in 11 European countries
• 30+ nationalities represented, average age: 32
• 10,000 corporate clients trust us
• €80M in revenue in 2025, with a target of around €100M in 2026
• Profitable for nearly two years
• Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies
• An NPS of 87.5 — an exceptional score in our industry

A strong culture built around 4 core values

• Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.
• Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA.
• Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact.
• Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability.

Why join us?

• We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market.
• We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally.
• Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously.
• You'll join an agile environment where your expertise has tangible impact.
• iBanFirst is profitable and backed by long-term investors: Xavier Niel, Bpifrance, and Marlin Equity Partners.

Joining iBanFirst means joining a profitable, international, fast-growing tech company where operational excellence meets technological ambition.

The Role

Recruitment Context

We are opening this position to support the continued growth of our Back Office team. As our transaction volumes expand across Europe, we need a senior operator who can handle the most complex payment and FX operations with full autonomy, ensure our regulatory control framework meets the highest standards, and contribute to the continuous improvement of our processes.

Manager & Team

You will report to Marc Lippler, Head of Back Office, with iBanFirst for 6 years.

The Back Office team is currently based in Brussels (Avenue Louise, Ixelles), embedded in an office of 25 people. You'll work closely with Finance, Compliance, Technology, Treasury, and banking partners across Europe.

The role can be based in Brussels (Avenue Louise), Paris (Porte Maillot) or London (The City).

What will you do?

As a Senior Back Office Analyst, you are the expert in the room. You handle the most critical operations with precision and autonomy, act as the escalation point for complex cases, and drive improvements that make the team more efficient and resilient.

Task breakdown:

• 40% — Production & daily operations: Executing and controlling the most complex payment flows, FX settlements, and safeguarding controls
• 60% — Control, projects & process improvement: Strengthening the control framework, driving automation and data-driven monitoring

Key responsibilities:

Production & Operations:

• Execute and validate domestic and cross-border payments (SWIFT, SEPA, TARGET2, FPS, etc.) with full command of edge cases and exceptions
• Monitor and settle FX trades with liquidity providers; manage collateral requirements
• Perform daily safeguarding controls and ensure full compliance with regulatory requirements on client fund protection
• Lead breaks investigation and resolution — own complex reconciliation issues from identification to closure
• Handle exceptional liquidity line decisions and high-impact operational issues
• Process RMA requests and liaise with banking partners via SWIFT and other channels
• Provide expert operational support to the Front Office on payment and FX issues

Control & Improvement:

• Approve exceptional cases outside standard procedures; make sound judgment calls on complex operational scenarios
• Oversee regulatory compliance and reporting requirements
• Use data tools (Metabase, Grafana, SQL, Power BI) to monitor operations, identify anomalies, and improve controls
• Lead or contribute to automation and process improvement projects
• Liaise with Risk, Product, Treasury, and Finance teams on operational matters

Role Objectives

First 3 months:

• Operate autonomously across all standard and complex payment and FX operations
• Build a solid understanding of our control framework, regulatory environment, and internal tools
• Identify first improvement opportunities

First 6 months:

• Be the go-to expert for complex operational scenarios and escalations
• Lead or co-lead at least one process improvement or automation initiative
• Contribute meaningfully to the team's control and reconciliation framework

First 12 months:

• Drive measurable improvements to operational efficiency and control quality
• Be a fully trusted senior member of the team, supporting the Head of Back Office on governance matters
• Have delivered at least one significant automation or monitoring project

What do you bring?

Experience:

• 4–5 years of experience in Back Office operations, payment operations, or financial operations in a fintech, bank, or payments company
• Solid understanding of payment schemes (SWIFT, SEPA, TARGET2, FPS…), FX settlement, and safeguarding regulations

Must-have skills:

• Fully autonomous — you take ownership of your scope, operate independently, and know how to move forward without waiting to be told
• Rigor and structure — meticulous in controls and documentation, high stress resilience
• Data-driven — comfortable with SQL, Power BI, Metabase, or Grafana to monitor, analyse, and improve
• Problem-solving mindset — you dig into breaks and incidents and don't stop until they're resolved
• Ethics and integrity — non-negotiable in a regulated financial environment
• Excellent communicator — at ease with internal stakeholders across Finance, Risk, Compliance, and Technology
• Fluent in English (working language); French and/or Dutch is a plus

Nice to have:

• Experience with automation tools or workflow improvement projects
• Familiarity with safeguarding requirements under PSD2/EMD
• Knowledge of Metabase or Grafana

What do we offer?

• Permanent contract
• Office location: Brussels (Avenue Louise), Paris (Porte Maillot) or London (The City) — your choice

Why this is a great opportunity:

• Work at the operational and technical heart of a fast-growing European fintech — Back Office here is strategic, not just transactional
• Complexity and real ownership — you handle the hardest cases, make critical decisions, and have a direct impact on client experience and regulatory standing
• Be a force for change — room to improve processes, propose automation, and shape the way the team works
• Flat hierarchy — direct access to leadership; everyone talks to everyone
• Fast learning in a genuinely international environment across 14 European offices

Compensation & Benefits (may vary by country):

• Base salary: €55,000 – €65,000 gross annual, depending on experience
• Public transport reimbursement
• Meal vouchers
• AXA group health insurance
• Pension plan
• Phone subscription
• Gym pass
• Participation in company-wide events, team offsites, and social activities

Recruitment Process

1. Screening call with Malorie Petitjean (Talent Acquisition Specialist) — 30 minutes – remote (video) — Purpose: General fit, motivation, salary expectations, availability
2. In-depth interview with Marc Lippler (Head of Back Office) — 1 hour – in-person (Brussels preferred) — Purpose: Technical expertise, operational experience, autonomy, team fit
3. Final round with Julien Molez (Chief Operations Officer, N+2) — 45 minutes – – in-person (Paris) or remote (Teams) — Purpose: Strategic alignment, leadership validation, long-term potential

Channel Manager at Unframe 

Location: EMEA, Remote

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.

Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally

Role Purpose:

The Channel Manager will build, enable, and scale Unframe’s partner ecosystem. This role is responsible for developing strategic partnerships (VARs, GSIs, MSPs and technology partners), driving sourced and influenced revenue, and ensuring partners are effectively enabled to position and sell Unframe solutions.

You’ll work cross-functionally with Sales, Marketing, Product, and Customer Success to create a repeatable, scalable partner motion.

About the role:

Partner Strategy & Recruitment

• Develop and execute Unframe’s channel strategy aligned to revenue goals
• Identify, recruit, and onboard high-value channel partners
• Build joint business plans with key partners
• Establish clear partner segmentation and coverage models

Enablement & Activation

• Create and deliver partner enablement programs (sales training, technical onboarding, certifications)
• Equip partners with positioning, messaging, and competitive differentiation
• Support partners in pipeline generation and deal execution
• Drive joint marketing campaigns and co-selling initiatives

Revenue & Performance Management

• Own partner-sourced and partner-influenced revenue targets
• Forecast channel pipeline and performance metrics
• Establish KPIs and reporting dashboards
• Ensure alignment between direct sales and channel teams

Cross-Functional Collaboration

• Work closely with Sales to ensure clean rules of engagement
• Partner with Marketing on demand generation programs
• Provide product feedback based on partner/customer insights
• Collaborate with Customer Success on joint account expansion strategies

Core Skills:

• 5+ years in channel sales, partnerships, or ecosystem development (B2B SaaS or AI preferred)
• Proven track record of building and scaling partner revenue
• Experience working with VARs, GSIs, MSPs, or cloud providers
• Strong understanding of enterprise sales cycles
• Excellent relationship-building and negotiation skills 

Nice-to-Have Skills:

• Experience in AI, data, or enterprise technology
• Familiarity and success selling and recruiting into VAR ecosystems
• Experience in early-stage or high-growth startups

Why Join Unframe?

• Work at the forefront of enterprise AI adoption
• Build and shape the partner ecosystem from the ground up
• High ownership and visibility
• Competitive compensation + performance incentives

Ready to Build the Future? If this opportunity excites you, apply now!

Joining Collibra’s Artificial Intelligence team

We are looking for an experienced AI Engineer who will design and deliver Artificial Intelligence solutions that improve our customers' experience and enable informed, data-driven decision making. We seek someone excited about working with cutting-edge technologies to build pragmatic, performant AI solutions. You'll collaborate with a team of outstanding builders around the world, characterized by a love for innovative technology, a desire to solve problems, and a continuous pursuit of building simple, elegant products that delight customers and simplify all levels of data engagement. You will work primarily with Data Scientists, other AI Engineers, and Machine Learning Operations Engineers, as well as teams across Collibra.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

AI Engineers at Collibra are responsible for

• Monitoring of the larger AI/ML landscape, including emerging techniques and current state-of-the-art approaches 
• Transforming prototypes into pragmatic, production-ready solutions which solve impactful business problems
• Creating, operationalizing, and supporting AI/ML models and visualizations to power actionable value and insights
• Evaluating algorithmic results for quality, adaptability, and efficiency
• Contributing to evolving our platforms for Artificial Intelligence and Machine Learning capabilities in support of Collibra’s data products
• Collaborating with cross-functional teams and mentoring junior engineers on AI best practices

You have

• 5+ years of experience delivering production-grade AI/ML projects related to business functions, incorporating advanced techniques (e.g., LLM-based applications, RAG systems, NLP, neural networks, recommendation engines)
• Experience with SQL and relational databases, query authoring as well as working familiarity with a variety of databases (e.g., time series, graph, vector)
• Built and deployed production code in Python with associated AI modules (LangChain, LangGraph, Pandas, Numpy, Tensorflow, etc.)
• Experience with model evaluation, testing frameworks, and validation methodologies
• You must have work authorization to work in Brussels, Belgium
• A bachelor’s degree or equivalent related working experience is required

You are

• Deeply technical, driven, and analytical about the insights data can deliver
• Able to cut through hype and noise to identify foundational problems and build maintainable, performant solution
• Passionate about the mathematical principles powering the Generative AI revolution and how to drive sustainable value from LLMs and other GenAI technologies
• Experienced supporting diverse stakeholders and working with cross-functional teams in dynamic environments
• A clear communicator who can explain complex technical concepts to both technical and non-technical audiences
• Product-minded with empathy for end users—you consider how people will actually interact with AI features, not just technical sophistication
• Eager to both learn from others and share knowledge ; AI is evolving rapidly and no one has all the answers

Reporting to Collibra’s Senior Manager of AI Engineering, measures of success are

• Within your first month, you will familiarize yourself with the existing data platform and data products by diving into the architecture, existing products, and the Collibra platform ecosystem
• Within your third month, you will start to deliver new AI/ML features into our SaaS platform
• Within your sixth month, you will operationalize AI products into production environments and contribute to our AI roadmap

Join Artefact Belgium: Lead the Future of Generative AI and Agentic systems

Are you an experienced AI engineer with a passion for generative AI, agentic systems, and technical leadership? Artefact Belgium is looking for a Tech Lead – Gen AI to own the technical vision of our AI projects, mentor a team of engineers, and drive cutting-edge solutions for our clients. If you have 6-7+ years of experience in AI and consulting, combined with a strong sense of technical ownership and a talent for enabling others, we'd love to hear from you.

Who We Are

Founded in Paris, Artefact is a next-generation consulting firm specializing in data, analytics, and AI, focused on transforming data into business impact. We help clients grow their data and digital capabilities while growing ourselves. Our team in Belgium specializes in GenAI and agentic AI projects, working on the most advanced applications of these technologies. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

Who You Are

• Technical leader: You naturally set the bar for engineering quality. You make architectural decisions confidently, lead by example, and know when to roll up your sleeves and code alongside your team.
• Mentor and enabler: You thrive on helping others grow. You enjoy guiding junior and medior engineers, establishing best practices, and building a team culture of technical excellence.
• Client-facing expert: You are comfortable being the primary technical point of contact for clients — translating complex AI concepts into business value and building trusted relationships.
• Pragmatic innovator: You keep a close eye on the state of the art in generative AI and know how to apply emerging techniques to real-world, production-grade challenges.
• Autonomous and accountable: You take ownership of outcomes,  from architecture to delivery, and proactively flag risks and opportunities throughout the project lifecycle.

What You Will Do

• Own the technical vision: Define and drive the technical architecture of AI-powered solutions across client engagements, including RAG systems, agentic AI architectures, multi-modal applications, and multi-agent workflows.
• Lead by example: Stay hands-on : contribute to critical parts of the codebase, conduct code reviews, and set engineering standards that the team rallies around.
• Mentor a small team: Guide a team of 2-6 engineers and data scientists, helping them grow technically and professionally. Contribute to team-building efforts, including involvement in hiring and onboarding.
• Establish evaluation frameworks: Design and implement comprehensive quality metrics and benchmarks to ensure production-ready, reliable AI solutions that meet client requirements.
• Engage and advise clients: Serve as the primary technical lead in client interactions — translating business needs into AI solutions, presenting technical choices, and building long-term trust throughout project lifecycles.
• Shape the AI roadmap: Identify new use cases, optimize performance and contribute to the development of internal AI tools and products.
• Build scalable infrastructure: Oversee deployment and maintenance of AI systems, including model serving, API development, vector databases, and orchestration frameworks.
• Contribute to thought leadership: Publish insights, present at conferences, and drive internal knowledge sharing on emerging AI technologies, agent frameworks, and best practices.

What You Bring

• A degree in computer science, engineering, mathematics, or a related field.
• At least 6-7 years of professional experience in AI, with a strong focus on Machine Learning, generative AI.
• Proven experience as a technical lead or senior engineer, with a track record of owning architecture decisions and guiding engineering teams.
• Consulting experience, including managing client relationships and delivering tailored, production-grade solutions.
• Deep expertise in modern generative AI techniques including RAG systems, agentic workflows, multi-agent architectures, evaluation frameworks, and production deployment.
• Strong programming skills in Python and extensive experience with AI frameworks and cloud providers.
• Excellent communication skills, with the ability to present technical concepts clearly to both technical and non-technical audiences.
• Proficiency in English, Dutch, or French is required; additional languages are a plus.
• You must be eligible to work in Belgium.

What We Offer

• Competitive compensation aligned with your expertise and experience.
• A genuine technical leadership role with real ownership : architecture decisions, team direction, and client impact.
• High-impact opportunities to work with state-of-the-art generative AI technologies and solve real-world challenges.
• A collaborative, inclusive workplace with access to global expertise through Artefact's international network.
• A chance to shape the direction of a fast-growing GenAI team within a leading global consulting firm.

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

At Artefact Belgium, we value technical leadership, a drive to innovate, and the ability to bring out the best in others. If you're ready to own the technical direction of cutting-edge AI projects and make a tangible impact, we'd love to hear from you.

 Join Artefact Belgium: Help our clients in their AI transformations

Are you a curious, analytically minded graduate with a passion for data, AI, and business transformation? Artefact Belgium is looking for a Consultant – Strategy & Data/AI to support our client engagements at the intersection of business and technology. If you are early in your career and excited by the idea of tackling real strategic challenges in a fast-moving AI consulting environment, we'd love to hear from you.

Who We Are

Artefact is a next-generation consulting firm dedicated to transforming organizations through data and AI. We combine the rigor of top-tier strategy consulting with deep expertise in AI applications to help clients achieve tangible business impact. Our Belgium office advises clients on their most pressing strategic challenges : from AI strategy and governance to digital transformation roadmaps and new business model design. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

Who You Are

• Structured thinker: You enjoy breaking down complex problems and approaching them in a logical, methodical way. You are eager to develop your strategic consulting toolkit.
• Genuinely curious about data and AI: You don't need to be a programmer, but you are fascinated by what data and AI can do for businesses and motivated to build expertise in this space.
• Clear communicator: You express your ideas clearly in writing and in conversation, and you are excited to develop your ability to present to diverse audiences.
• Collaborative team player: You thrive working alongside others, ask good questions, take feedback well, and bring energy and reliability to everything you do.
• Ambitious and growth-oriented: You are driven by learning, hungry for responsibility, and excited to grow quickly in a demanding and supportive environment.

What You Will Do

• Contribute to strategy projects: Support client engagements on high-stakes questions around AI adoption, data governance, digital transformation, and business model innovation.
• Conduct research and analysis: Perform market research, competitor analysis, and data-driven analysis to help build clear and actionable recommendations.
• Support end-to-end project delivery: Assist in structuring problems, preparing client workshops, building deliverables, and contributing to implementation roadmaps under the guidance of senior team members.
• Develop client-ready materials: Help create presentations, reports, and frameworks that communicate complex ideas clearly to business and technical audiences.
• Learn and grow continuously: Actively participate in internal training, knowledge-sharing sessions, and team discussions to rapidly build your consulting and data/AI expertise.
• Contribute to team knowledge: Support the creation of internal content such as thought pieces, benchmarks, and methodologies that strengthen Artefact Belgium's expertise and offerings.

What You Bring

• A Bachelor's and Master's degree (preferred) in Business, Engineering, Computer Science, Economics, or a related field; a strong academic track record is valued.
• A genuine interest in both business and technology — you enjoy tackling complex problems and want to develop a structured, strategic mindset.
• Familiarity with data and digital technologies (e.g. analytics, AI concepts, digital marketing, cloud platforms); curiosity and willingness to learn matters more than deep expertise.
• Proficiency in English and French or Dutch is required; additional languages are a plus.
• You must be eligible to work in Belgium.

What We Offer

• Competitive compensation aligned with your profile and experience.
• Hands-on exposure to real client challenges from day one, working alongside experienced strategy and data/AI practitioners.
• Regular training in both strategy consulting methodologies and AI/data capabilities, combined with international exposure across Artefact's global network.
• A collaborative, entrepreneurial culture of doers — innovative, fast-moving, and committed to supporting each other's growth.

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

At Artefact Belgium, we value curiosity, motivation, and potential above all else. Don't worry if you don't tick every box — if you're excited about building a career at the frontier of strategy and AI, we'd love to hear from you

Join Artefact Belgium: Help our clients in their AI transformations

Are you passionate about leveraging data and AI to drive strategic transformation? Artefact Belgium, is looking for a Consulting Manager to join our Brussels team. This is a unique opportunity to lead high-impact consulting projects at the intersection of AI, data, and business strategy while working with top-tier clients across industries.

Who We Are

Artefact is a next-generation consulting firm dedicated to transforming organizations through data and AI. We combine the rigor of top-tier strategy consulting with deep expertise in AI applications to help clients achieve tangible business impact. Our Belgium office advises clients on their most pressing strategic challenges : from AI strategy and governance to digital transformation roadmaps and new business model design. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

As a Consulting Manager, you will play a crucial role in driving data and AI transformation projects for our clients. Your responsibilities will include:

• Defining Data & AI Strategies.
• Advising C-level executives (COMEX, marketing, digital, supply-chain, operations, IT, etc.) on data-driven strategies.
• Leading engagements in areas such as Data Strategy, AI Use Cases, Governance & Operating Models, and AI Adoption & Change Management.
• Translating business challenges into scalable AI and data solutions.

Managing Multi-Disciplinary Teams

• Leading cross-functional teams of consultants, data analysts, data scientists, and engineers to deliver impactful projects.
• Ensuring seamless collaboration between business and technical teams.
• Coaching and developing junior consultants to grow their expertise in data-driven transformation.

Driving Business Development

• Strengthening relationships with existing clients to identify new business opportunities.
• Supporting the expansion of Artefact in Brussels by contributing to client acquisition and market penetration.
• Crafting compelling proposals and responses to RFPs.

Delivering High-Impact Projects

• Structuring problem-solving approaches for business challenges.
• Managing the end-to-end delivery of consulting engagements, from strategy definition to implementation.
• Ensuring the successful adoption of data and AI solutions by client teams.

Contributing to Thought Leadership & Internal Growth

• Becoming an expert in one or more areas (AI Strategy, Data Governance, AI for Finance, Data Marketing, etc.).
• Developing and delivering trainings for both internal teams and clients.
• Representing Artefact at industry events and contributing to thought leadership initiatives (articles, whitepapers, webinars, etc.).
• Supporting internal initiatives such as recruitment, knowledge management, and innovation.

What You Bring

•  4+ years of experience in a consulting firm, with a focus on data, AI, or digital transformation.
• Strong business acumen, with the ability to link data and AI solutions to measurable business outcomes.
• Experience in managing teams, mentoring junior consultants, and fostering collaboration across disciplines.
• Ability to identify and develop business opportunities through client interactions.
• Passion for data and AI, with a continuous learning mindset.
• Excellent problem-solving and analytical skills.
• Strong communication skills in English and French or Dutch.
• Proficiency in Google Suite / Microsoft Office.

What We Offer

• Competitive compensation aligned with your profile and experience.
• Hands-on exposure to real client challenges from day one, working alongside experienced strategy and data/AI practitioners.
• Regular training in both strategy consulting methodologies and AI/data capabilities, combined with international exposure across Artefact's global network.
• A collaborative, entrepreneurial culture of doers — innovative, fast-moving, and committed to supporting each other's growth.

At Artefact Belgium, we value curiosity, motivation, and potential above all else. Don't worry if you don't tick every box — if you're excited about building a career at the frontier of strategy and AI, we'd love to hear from you

Join Artefact Belgium: Build the Foundation of AI and Data Transformation

Are you an experienced Data Engineer with a passion for building high-performance data pipelines and scalable cloud architectures for the Generative AI era? Artefact Belgium is looking for a Data Engineer to drive innovation and deliver robust data foundations for our global clients. If you have a solid track record in data engineering and consulting, we invite you to shape the future of AI-driven solutions with us in Brussels.

Who We Are

Founded in Paris, Artefact is a next-generation consulting firm specializing in data, analytics, and AI, focused on transforming data into business impact. We help clients grow their data and digital capabilities while growing ourselves. Our engineering team in Belgium works on the most advanced applications of data technology, from large-scale data platforms to supporting state-of-the-art GenAI projects. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

As a Data Engineer in our GenAI practice, you will own the end-to-end execution of complex technical challenges. You won't just "move" data; you will build the specialized infrastructure and data flywheels that power the next generation of Generative AI, RAG systems, and autonomous agents.

• Deploy GenAI-Ready Production Pipelines: Design and deploy advanced data pipelines both batch and streaming optimized for processing unstructured data (text, images, audio) to fuel LLM fine-tuning and retrieval-augmented generation.
• Build Scalable AI Platforms & Vector DBs: Hands-on development using modern cloud platforms like Databricks, Azure, or AWS.
• Establish Engineering Excellence for LLMs: Implement best practices in data transformation (dbt), orchestration (Airflow, Prefect, or Dagster), and data governance to ensure that AI solutions are reliable, safe, and compliant at enterprise scale.
• Collaborate on AI Innovation: Work closely with Machine Learning Engineers and Generative AI Specialists to design data models and "data-as-a-service" layers that enable rapid prototyping and scaling of AI agents.
• Software Engineering Foundation: Advocate for clean, maintainable code using Python, SQL, and Git, and leverage containerization (Docker/Kubernetes) to deploy AI-driven microservices.

Who You Are

• Experienced Professional: At least 3-5 years of industry experience in data engineering, ideally within a consulting environment, with exposure to data preparation for AI/ML.
• Deep Technical Skillset: Strong programming skills in Python and proven expertise in Spark (PySpark, SparkSQL) for large-scale data processing and feature engineering.
• Data Transformation Expert: Extensive experience with dbt for data modeling, and a strong curiosity about emerging patterns in "LLMOps" and vector data management.
• Consulting Mindset: Proven ability to navigate multidisciplinary environments and communicate how high-quality data architecture is the primary bottleneck for successful GenAI deployment.
• Education: A Master’s in a quantitative field (Computer Science, Engineering, Mathematics, or a related field).
• Linguistic Versatility: Proficiency in English is required; fluency in Dutch or French is a major advantage for our Belgian market.

What We Offer

• Competitive Compensation: An attractive package aligned with your expertise, including a mobility budget or company car and premium insurance.
• High-Impact Opportunities: Work with state-of-the-art technologies on global projects that transform the world's leading brands through Generative AI.
• Professional Growth: Access to a substantial training budget for individual learning, research into new AI frameworks, and certifications.
• A Collaborative Workplace: Join a diverse team where fun and professional excellence go hand-in-hand, with access to 2,000+ colleagues across 34 global offices.

This position is based in Brussels,  At Artefact Belgium, we value expertise, curiosity, and a drive to innovate. If you're ready to build the data engines of the AI future, we'd love to hear from you.

Join Artefact Belgium: Help our clients in their AI transformations

Are you an analytically minded consultant with a passion for data, AI, and business transformation? Artefact Belgium is looking for a Senior Consultant – Strategy & Data/AI to help our clients navigate their most complex strategic challenges at the intersection of business and technology. If you have 2-4 years of consulting or related experience, combined with a dual affinity for strategy and data, we'd love to hear from you.

Who We Are

Artefact is a next-generation consulting firm dedicated to transforming organizations through data and AI. We combine the rigor of top-tier strategy consulting with deep expertise in AI applications to help clients achieve tangible business impact. Our Belgium office advises clients on their most pressing strategic challenges : from AI strategy and governance to digital transformation roadmaps and new business model design. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

Who You Are

• Strategic thinker: You break down complex business problems into clear, structured recommendations. You are comfortable operating at the C-level and translating ambiguity into actionable insights.
• Data-savvy consultant: You don't need to be a programmer, but you are genuinely curious about data and AI technologies and eager to deepen your expertise in this space.
• Project & Engagement Leader: You have a proven capacity to lead projects client side. You excel at managing expectations, defining project scope, and providing strategic guidance to technical teams to ensure delivery aligns with business objectives.
• Client-facing communicator: You build trusted relationships with senior stakeholders, present ideas with clarity, and adapt your message to both technical and non-technical audiences.
• Collaborative doer: You thrive in multidisciplinary teams, move fast, and take ownership of your work from day one.
• Ambitious and driven: You are motivated by impact, eager to grow, and excited by the opportunity to help shape a fast-growing office.

What You Will Do

• Drive strategy development: Work with client leadership teams to address high-stakes questions — How can AI reshape our business model? How should we govern and organize for data? Which strategic programs deliver the most impact?
• Solve complex problems: Break down ambiguous challenges into clear, actionable recommendations using structured frameworks, enriched by Artefact's data and AI expertise.
• Deliver end-to-end engagements: Support projects from hypothesis framing and market/competitor analysis to client workshops, governance design, and implementation roadmaps with the technical team.
• Engage senior stakeholders: Collaborate closely with C-level executives and business unit leaders, building trusted relationships and ensuring strategic alignment throughout engagements.
• Build knowledge and offerings: Contribute to the growth of Artefact's Belgium office by shaping new service offerings, creating intellectual capital (frameworks, thought pieces, benchmarks), and supporting business development efforts.
• Contribute to thought leadership: Publish insights, participate in industry events, and help position Artefact Belgium as a leading voice on AI and data transformation.

What You Bring

• A Bachelor's and Master's degree (preferred) in Business, Engineering, Computer Science, Economics, or a related field; an excellent academic track record is highly valued.
• Approximately 2-4 years of experience in strategy consulting, data/digital consulting, or a related field (including internships or business analyst roles).
• A dual affinity for business and technology — you enjoy solving complex problems and can approach challenges in a structured, strategic way.
• Familiarity with data and digital technologies (e.g. analytics, AI, machine learning concepts, digital marketing, cloud platforms); you don't need to be a programmer, but you should be tech-savvy and eager to grow in the data/AI domain.
• Excellent written and verbal communication skills, with experience creating impactful presentations and reports for senior audiences.
• Proficiency in English and French or Dutch is required; additional languages are a plus.
• You must be eligible to work in Belgium.

What We Offer

• Competitive compensation aligned with your expertise and experience.
• A unique positioning at the crossroads of boardroom-level strategy and cutting-edge AI — not a traditional consultancy, not a pure tech player.
• Visibility and impact from day one as part of a growing Belgian team.
• Professional growth through regular training in both strategy consulting methodologies and AI/data capabilities, combined with international exposure across Artefact's global network.
• A collaborative, entrepreneurial culture of doers — innovative, fast-moving, and committed to delivering impact while supporting each other's growth.

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

At Artefact Belgium, we value motivation and potential above all else. Don't worry if you don't meet every criterion — if you're passionate about leveraging data and AI to drive real business impact, we'd love to hear from you.

Join Artefact Belgium: Help our clients in their AI transformations

Who We Are

Artefact is a next-generation consulting firm dedicated to transforming organizations through data and AI. We combine the rigor of top-tier strategy consulting with deep expertise in AI applications to help clients achieve tangible business impact. Our Belgium office advises clients on their most pressing strategic challenges : from AI strategy and governance to digital transformation roadmaps and new business model design. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

As a Senior Data Scientist specializing in the marketing domain, you will lead and conduct ambitious projects aimed at transforming clients through data. Your day-to-day responsibilities will include:

• Leading transformational projects: spearheading ambitious projects that utilize data to transform our clients’ operations and strategies.
• Developing data science solutions: creating innovative data science products and solutions for both clients and our internal data science team.
• Applying data science in marketing contexts: leveraging data science methodologies to enhance marketing analytics, customer segmentation, attribution modeling, and campaign optimization. 
• Building client relationships: collaborating closely with your Consulting counterpart to understand client needs and strengthen relationships.
• Upskilling the team: contributing to the development of our data science team by sharing knowledge, mentoring junior Data Scientists, and promoting our work within other data departments.
• Ensuring quality deliverables: caring for team morale and ensuring that all missions are delivered to a high standard, providing feedback and support to less experienced team members.
• Optimising code: writing highly optimized code to advance Artefact’s internal toolbox and knowledge base.

What you will learn with us:

• Real-World impact: deliver impactful projects by developing end-to-end machine learning pipelines to solve real-world problems across various industries, including marketing and customer intelligence. 
• Collaborative solutions: work in feature teams alongside other data scientists, ML engineers, data engineers, software engineers, and product owners to build complex solutions.
• Software engineering improvement: enhance your software engineering skills by applying ML Ops best practices while working with machine learning teams.
• Expertise development: become an expert in one of our data science practices: Time Series Forecasting, MLOps, NLP, Computer Vision, Optimization, or Customer Intelligence, including marketing analytics, attribution modeling, and incrementality testing.
• Algorithm discovery: discover state-of-the-art algorithms and test them on real-world data during client projects.

Who You Are

We’re seeking someone who has:

• Educational background: a completed Master’s degree in a relevant field (e.g., computer science, machine learning, mathematics, or related subjects).
• Hands-On experience: at least 2-3 years of experience in data science, analytics, or consulting, preferably within a marketing or digital context.
• Marketing or digital context experience: knowledge of various marketing channels and platforms, including their roles within the media mix is considered a plus. 
• Technical skills: strong knowledge of data processing, algorithms, and data architecture, along with proficiency in tools like Python, SQL, and R.
• Analytical mindset: a passion for working with data to derive actionable insights and solve complex problems.
• Communication skills: excellent verbal and written communication skills, with the ability to discuss both technical and non-technical topics with clients and team members.
• Curiosity and passion: a genuine interest in continuous learning and exploring new technologies and tools in data and AI.

What We Offer

• Competitive compensation aligned with your profile and experience.
• Hands-on exposure to real client challenges from day one, working alongside experienced strategy and data/AI practitioners.
• Regular training in both strategy consulting methodologies and AI/data capabilities, combined with international exposure across Artefact's global network.
• A collaborative, entrepreneurial culture of doers — innovative, fast-moving, and committed to supporting each other's growth.

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

At Artefact Belgium, we value curiosity, motivation, and potential above all else. Don't worry if you don't tick every box — if you're excited about building a career at the frontier of strategy and AI, we'd love to hear from you

Join Artefact Belgium: Lead the Future of Generative AI and Agentic systems

Are you an experienced AI engineer with a passion for generative AI, agentic systems, and technical leadership? Artefact Belgium is looking for a Tech Lead – Gen AI to own the technical vision of our AI projects, mentor a team of engineers, and drive cutting-edge solutions for our clients. If you have 6-7+ years of experience in AI and consulting, combined with a strong sense of technical ownership and a talent for enabling others, we'd love to hear from you.

Who We Are

Founded in Paris, Artefact is a next-generation consulting firm specializing in data, analytics, and AI, focused on transforming data into business impact. We help clients grow their data and digital capabilities while growing ourselves. Our team in Belgium specializes in GenAI and agentic AI projects, working on the most advanced applications of these technologies. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

Who You Are

• Technical leader: You naturally set the bar for engineering quality. You make architectural decisions confidently, lead by example, and know when to roll up your sleeves and code alongside your team.
• Mentor and enabler: You thrive on helping others grow. You enjoy guiding junior and medior engineers, establishing best practices, and building a team culture of technical excellence.
• Client-facing expert: You are comfortable being the primary technical point of contact for clients — translating complex AI concepts into business value and building trusted relationships.
• Pragmatic innovator: You keep a close eye on the state of the art in generative AI and know how to apply emerging techniques to real-world, production-grade challenges.
• Autonomous and accountable: You take ownership of outcomes,  from architecture to delivery, and proactively flag risks and opportunities throughout the project lifecycle.

What You Will Do

• Own the technical vision: Define and drive the technical architecture of AI-powered solutions across client engagements, including RAG systems, agentic AI architectures, multi-modal applications, and multi-agent workflows.
• Lead by example: Stay hands-on : contribute to critical parts of the codebase, conduct code reviews, and set engineering standards that the team rallies around.
• Mentor a small team: Guide a team of 2-6 engineers and data scientists, helping them grow technically and professionally. Contribute to team-building efforts, including involvement in hiring and onboarding.
• Establish evaluation frameworks: Design and implement comprehensive quality metrics and benchmarks to ensure production-ready, reliable AI solutions that meet client requirements.
• Engage and advise clients: Serve as the primary technical lead in client interactions — translating business needs into AI solutions, presenting technical choices, and building long-term trust throughout project lifecycles.
• Shape the AI roadmap: Identify new use cases, optimize performance and contribute to the development of internal AI tools and products.
• Build scalable infrastructure: Oversee deployment and maintenance of AI systems, including model serving, API development, vector databases, and orchestration frameworks.
• Contribute to thought leadership: Publish insights, present at conferences, and drive internal knowledge sharing on emerging AI technologies, agent frameworks, and best practices.

What You Bring

• A degree in computer science, engineering, mathematics, or a related field.
• At least 6-7 years of professional experience in AI, with a strong focus on Machine Learning, generative AI.
• Proven experience as a technical lead or senior engineer, with a track record of owning architecture decisions and guiding engineering teams.
• Consulting experience, including managing client relationships and delivering tailored, production-grade solutions.
• Deep expertise in modern generative AI techniques including RAG systems, agentic workflows, multi-agent architectures, evaluation frameworks, and production deployment.
• Strong programming skills in Python and extensive experience with AI frameworks and cloud providers.
• Excellent communication skills, with the ability to present technical concepts clearly to both technical and non-technical audiences.
• Proficiency in English, Dutch, or French is required; additional languages are a plus.
• You must be eligible to work in Belgium.

What We Offer

• Competitive compensation aligned with your expertise and experience.
• A genuine technical leadership role with real ownership : architecture decisions, team direction, and client impact.
• High-impact opportunities to work with state-of-the-art generative AI technologies and solve real-world challenges.
• A collaborative, inclusive workplace with access to global expertise through Artefact's international network.
• A chance to shape the direction of a fast-growing GenAI team within a leading global consulting firm.

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

At Artefact Belgium, we value technical leadership, a drive to innovate, and the ability to bring out the best in others. If you're ready to own the technical direction of cutting-edge AI projects and make a tangible impact, we'd love to hear from you.

Join Artefact Belgium: Help our clients in their AI transformations

Are you passionate about leveraging data and AI to drive strategic transformation? Artefact Belgium, is looking for a Consulting Manager to join our Brussels team. This is a unique opportunity to lead high-impact consulting projects at the intersection of AI, data, and business strategy while working with top-tier clients across industries.

Who We Are

Artefact is a next-generation consulting firm dedicated to transforming organizations through data and AI. We combine the rigor of top-tier strategy consulting with deep expertise in AI applications to help clients achieve tangible business impact. Our Belgium office advises clients on their most pressing strategic challenges : from AI strategy and governance to digital transformation roadmaps and new business model design. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

As a Consulting Manager, you will play a crucial role in driving data and AI transformation projects for our clients. Your responsibilities will include:

• Defining Data & AI Strategies.
• Advising C-level executives (COMEX, marketing, digital, supply-chain, operations, IT, etc.) on data-driven strategies.
• Leading engagements in areas such as Data Strategy, AI Use Cases, Governance & Operating Models, and AI Adoption & Change Management.
• Translating business challenges into scalable AI and data solutions.

Managing Multi-Disciplinary Teams

• Leading cross-functional teams of consultants, data analysts, data scientists, and engineers to deliver impactful projects.
• Ensuring seamless collaboration between business and technical teams.
• Coaching and developing junior consultants to grow their expertise in data-driven transformation.

Driving Business Development

• Strengthening relationships with existing clients to identify new business opportunities.
• Supporting the expansion of Artefact in Brussels by contributing to client acquisition and market penetration.
• Crafting compelling proposals and responses to RFPs.

Delivering High-Impact Projects

• Structuring problem-solving approaches for business challenges.
• Managing the end-to-end delivery of consulting engagements, from strategy definition to implementation.
• Ensuring the successful adoption of data and AI solutions by client teams.

Contributing to Thought Leadership & Internal Growth

• Becoming an expert in one or more areas (AI Strategy, Data Governance, AI for Finance, Data Marketing, etc.).
• Developing and delivering trainings for both internal teams and clients.
• Representing Artefact at industry events and contributing to thought leadership initiatives (articles, whitepapers, webinars, etc.).
• Supporting internal initiatives such as recruitment, knowledge management, and innovation.

What You Bring

•  4+ years of experience in a consulting firm, with a focus on data, AI, or digital transformation.
• Strong business acumen, with the ability to link data and AI solutions to measurable business outcomes.
• Experience in managing teams, mentoring junior consultants, and fostering collaboration across disciplines.
• Ability to identify and develop business opportunities through client interactions.
• Passion for data and AI, with a continuous learning mindset.
• Excellent problem-solving and analytical skills.
• Strong communication skills in English and French or Dutch.
• Proficiency in Google Suite / Microsoft Office.

What We Offer

• Competitive compensation aligned with your profile and experience.
• Hands-on exposure to real client challenges from day one, working alongside experienced strategy and data/AI practitioners.
• Regular training in both strategy consulting methodologies and AI/data capabilities, combined with international exposure across Artefact's global network.
• A collaborative, entrepreneurial culture of doers — innovative, fast-moving, and committed to supporting each other's growth.

At Artefact Belgium, we value curiosity, motivation, and potential above all else. Don't worry if you don't tick every box — if you're excited about building a career at the frontier of strategy and AI, we'd love to hear from you

Join Effixis, an Artefact Company: Shape the Future of Generative AI and Large Language Models (LLMs)

Are you passionate about generative AI and excited by the potential of Large Language Models ? Effixis, an Artefact company, is seeking an LLM Engineer Intern to join our innovative team. If you've already explored the world of LLMs or have a strong interest in generative AI, this is your chance to contribute to cutting-edge projects and gain hands-on experience in a dynamic, forward-thinking environment.

Who You Are

• A student or recent graduate with experience experimenting with LLMs or a strong interest in generative AI and NLP.
• Enthusiastic about applying theoretical knowledge to real-world challenges in AI.
• Able to thrive in both collaborative and independent projects.
• Eager to learn, adapt, and grow in a fast-paced, innovative setting.

Who We Are

Effixis is part of the Artefact Group, a leading Data & AI consulting firm operating at the forefront of NLP and LLM-driven innovation. With offices worldwide, we help clients across industries, including public health, manufacturing, and media, harness the power of generative AI. At Artefact, we value innovation, collaboration, and continuous learning, and we are committed to fostering an inclusive and supportive workplace.

What You Will Do

• Collaborate with our data science team to experiment with LLMs and explore innovative generative AI use cases.
• Contribute to the development and optimization of NLP and LLM-powered tools and products.
• Assist in deploying and maintaining AI systems, including models, APIs, and related infrastructure.
• Participate in brainstorming sessions and technical decision-making to shape cutting-edge solutions.

What You Bring

• Hands-on experience with LLMs or a strong interest in generative AI.
• Currently pursuing or holding a degree in computer science, mathematics, physics, or a related field.
• Familiarity with Python and a willingness to learn NLP and AI frameworks (e.g., Hugging Face, OpenAI, Cohere).
• Strong analytical and problem-solving skills.
• Good communication skills in English or French (other languages are a plus).

What We Offer

• Competitive internship compensation.
• A chance to work with state-of-the-art LLM technology and contribute to groundbreaking projects.
• A dynamic, supportive work environment that values creativity and professional growth.
• Dedicated resources for training and development.

This position is based in Brussels.

Don’t worry if you don’t meet all the criteria! We value motivation and potential above all else. We’d love to hear from you and learn more about your passion for generative AI.

Senior Python / Agentic AI Engineer

Capco: Where Innovation Meets Opportunity

Capco is a global leader in consulting, uniquely positioned to drive innovation and transformation in the financial services industry. More than consultants, we are strategic partners and problem solvers for some of the largest organizations in Banking, Insurance, Investment Management, Data/Digital Transformation, Regulatory Compliance, and ICT Risk. Our business and technology professionals thrive in a dynamic environment where creativity, collaboration, and cutting-edge solutions are at the heart of everything we do. Experience the Capco difference and explore how you can shape your future with us at capco.com.

Capco’s AI Lab

The AI Lab is a cross-disciplinary research and engineering centre that translates advanced AI research into robust, deployable solutions for clients and internal products. It runs applied research (ML and agentic/LLM systems, planning, simulation and evaluation), rapid prototyping and production engineering (APIs, CI/CD, observability, data platforms and cost/latency optimisation), and rigorous evaluation and safety work (benchmarks, red-teaming, monitoring, governance and compliance). The lab also supports client engagements and internal innovation by building demonstrators and reference architectures, transferring technology to delivery teams, publishing technical learnings, and maintaining the shared infrastructure, tooling and best practices that enable reproducible, secure and scalable AI deployment.

Responsibilities

• Design and implement scalable, production-grade Python services that leverage LLMs and Agentic architectures.
• Design and implement robust agent workflows and orchestration patterns to automate complex business processes in regulated enterprise environments.
• Build and maintain reliable AI-enabled backend systems, including orchestration layers, tool integrations, knowledge access mechanisms, and observability.
• Design modern knowledge access architectures for LLM systems, including retrieval strategies, semantic indexing, and structured interfaces to enterprise data sources.
• Apply strong software engineering practices (testing, CI/CD, monitoring, structured logging, versioning of prompts and models) to ensure reliability and maintainability of AI systems.
• Collaborate with cross-functional teams to integrate AI capabilities into enterprise applications and workflows.
• Work closely with stakeholders to translate business requirements into secure, compliant, and scalable AI-driven solutions.
• Contribute to system architecture decisions including agent orchestration, reasoning workflows, knowledge access strategies, and model integration patterns.
• Optionally contribute to user interfaces using Angular or React to support AI-powered applications.
• Ensure systems meet enterprise standards for security, reliability, and compliance.

Required Experience

• Fluent in English and fluent in Dutch or French.
• 5+ years of professional experience building enterprise-grade Python applications, with strong software engineering fundamentals.
• Proven experience designing and deploying Agentic or LLM-powered systems in production, ideally within enterprise or regulated environments.
• Strong expertise applying large language models to complex automation, information retrieval, and decision-support problems.
• Experience designing agentic architectures, including orchestration, tool usage, planning workflows, and system-level reasoning patterns.
• Experience building LLM systems that combine reasoning, tool access, and dynamic information retrieval, beyond simple prompt pipelines.
• Deep proficiency in Python, including modern frameworks, OOP, design patterns and best practices.
• Experience developing production APIs and backend services that integrate with enterprise systems and data sources.
• Demonstrated experience building reliable AI systems beyond prototypes, with attention to testing, monitoring, evaluation, and operational stability.

Why Join Capco?

• Capco provides an environment where your expertise and innovative ideas will thrive. Here’s why you’ll love working with us:
• Competitive Compensation: Includes a company car or green mobility budget, allowances, end-of-year bonuses, health insurance, mobile phone, laptop, and meal vouchers.
• Learning Opportunities: Gain access to advanced learning platforms, in-person and virtual courses, and our network of global experts to support your continuous development.
• Flexible Working Environment: Enjoy a hybrid setting, combining the benefits of remote flexibility with in-office collaboration.
• Work-Life Balance: Work in a supportive environment designed to encourage balance and wellness both personally and professionally.
• Innovative Culture: Operate in a non-hierarchical workspace where great ideas and initiative are celebrated, giving you a platform to showcase your expertise.

We are seeking a highly motivated and detail-oriented Campaign Manager – AdOps to join our dynamic team. In this pivotal role, you will be instrumental in the end-to-end technical execution and optimization of digital advertising campaigns, ensuring precision, efficiency, and effectiveness across all initiatives. This position offers a fantastic opportunity to develop your expertise within the fast-evolving digital advertising landscape.

Responsibilities

• Campaign Setup & Management
• Collaborate with clients, digital planners, and creative agencies to thoroughly understand campaign objectives and requirements.
• Oversee the complete lifecycle of digital campaigns, from initial setup and trafficking to finalization.
• Proficiently utilize various ad servers (e.g. Google Campaign Manager 360, Innovid, Adform, etc.) for campaign setup, trafficking, and management.
• Ensure all creative assets meet technical specifications and are trafficked correctly.

• Troubleshooting & Optimization
• Proactively identify, diagnose, and resolve technical issues related to campaign delivery, tracking, and reporting.
• Monitor campaign performance and make real-time adjustments and optimizations to maximize results.
• Coordinate with publishers to ensure accurate campaign implementation and successful delivery.

• Tracking & Reporting
• Implement and verify tracking mechanisms (e.g. pixels, floodlights) to ensure accurate data collection.
• Analyze post-campaign results and provide insights and recommendations for future campaigns.

• Learning & Development
• Continuously develop expertise in emerging Ad Operations topics, including tagging, viewability, brand safety, data analytics, and new technologies.
• Contribute to departmental projects and process improvements to enhance efficiency and innovation.

Qualifications

• Experience - Proven experience (1–2 years preferred) in digital ad operations, trafficking, or campaign management, preferably within an agency or ad tech environment.
• Technical Proficiency - Working knowledge of major ad servers (e.g. Google Campaign Manager 360, Innovid, Adform). Proficiency in Microsoft Office Suite. Understanding of digital advertising concepts (e.g. impressions, clicks, conversions, viewability, etc.).
• Problem-Solving - Solution-minded approach with a strong ability to troubleshoot technical issues effectively.
• Communication - Excellent written and oral communication skills, capable of explaining complex technical concepts clearly.
• Organizational Skills - Highly structured, responsible, rigorous, and focused, with the ability to manage multiple campaigns and deadlines under pressure.
• Team Player - Collaborative mindset with a willingness to work effectively within a team.
• Digital Affinity - A passion for and strong understanding of the digital advertising ecosystem.

Preferred Skills

• Basic knowledge of HTML, JavaScript, or other web technologies.
• Familiarity with various verification tools (e.g. DoubleVerify, IAS, MOAT).
• Experience with Tag Management Systems (e.g. Google Tag Manager).
• A proactive attitude towards learning new technologies and adapting to change.
• An entrepreneurial spirit and desire to contribute to departmental growth.

Pay range and compensation package

• Career Growth - A role in a constantly evolving industry where you’ll never stop learning, with ample opportunities for personal and professional advancement.
• Collaborative Environment - Join a supportive and motivated team of passionate digital experts.
• Competitive Compensation - A fair package including a competitive salary and extra-legal advantages.
• Work-Life Balance - Flexible work options, team events, and a modern office environment in the center of Brussels near the train station.
• Continuous Learning - Access to resources and opportunities to expand your skills in cutting-edge ad technologies and industry best practices.

About the team:

Capco is a global management and technology consultancy that specializes in advisory, implementation, and delivery of client-centered solutions across Financial Services, Energy, and Insurance industries. We support modern platform implementations, digital transformations, end-to-end IT delivery, omni-channel standardization, cloud-based data management, and predictive data analytics. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter.

About the Job:

As a Project Manager you will play a key role in the delivery of projects and change initiatives for our clients in the financial and energy industry. You will work closely with project teams, product owners, and client stakeholders to resolve conflicts and remove barriers, ensuring deliverables are on-time and meet quality standards. This role could manage a mix of Capco and client employees, all working towards the ultimate goal of delivering various projects on-time and at or under budget.

What You’ll Get to Do:

• Develop and execute an integration strategy and roadmap
• Lead the team in technical requirement collection, mapping, validation, and optimization efforts
• Work with cross-functional teams to ensure alignment of integrations with data processes with business goals and technical requirements
• Work with technology teams to drive tooling and solutions for integrations, endpoints, secure data transfer, and resiliency
• Manage stakeholder communications and provide insights for decision-making
• Monitor data quality, compliance, and security standards throughout the project lifecycle

What You’ll Bring with You

• 5+ years of experience working with and leading cross functional teams as a project manager in an agile and/or iterative waterfall delivery environment
• Coordinate with business stakeholders and development & testing leads to prioritize deliverables across the program roadmap and complete additional research to define future feature design
• Guide teams through delivery and manage scope, risks and issues, resolving at the lowest level and escalating as needed
• Understanding of IT 
• Help execute Agile delivery, including: team sprint & increment planning, backlog management, and readouts
• Quantify customer impact of feature deliveries and measure product KPIs
• Working knowledge and experience with JIRA, Confluence, Project, and Visio
• Experience working in financial services 
• Having the ability to create and give executive-level presentations
• Establishing effective project timelines with correct dependencies and durations and ensuring their execution on schedule and within budget
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget
• English with good knowledge of Dutch 
• Commercial skills 

Why Join Capco?

• Capco provides an environment where your expertise and innovative ideas will thrive. Here’s why you’ll love working with us:
• Competitive Compensation: Includes a company car or green mobility budget, allowances, end-of-year bonuses, health insurance, mobile phone, laptop, and meal vouchers.
• Learning Opportunities: Gain access to advanced learning platforms, in-person and virtual courses, and our network of global experts to support your continuous development.
• Flexible Working Environment: Enjoy a hybrid setting, combining the benefits of remote flexibility with in-office collaboration.
• Work-Life Balance: Work in a supportive environment designed to encourage balance and wellness both personally and professionally.
• Innovative Culture: Operate in a non-hierarchical workspace where great ideas and initiative are celebrated, giving you a platform to showcase your expertise.

Ready to take the Next Step 

If this sounds like you, we would love to hear from you.  This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.

Join Us as a Cybersecurity Consultant – Transforming the Future of Financial Services  

What Makes Capco Unique?

Capco is a global technology and management consultancy specializing in driving digital transformation across the Financial Services and Insurance industries. Our professionals combine innovative thinking with unparalleled industry expertise to provide cutting-edge consulting solutions, seamless integration of complex technologies, transformation delivery, and managed services that push our clients forward. We are not just consultants; we are trusted partners, empowering organizations to solve their most complex challenges and achieve their digital transformation goals.

Why Work for Capco?

At Capco, we believe people are at the heart of everything we do, and joining us means being part of a culture that celebrates diversity, innovation, and excellence. At Capco, you are encouraged to #BeYourselfAtWork because we know your individuality fuels our collective success. By joining our team, you’ll benefit from:

Exciting Projects: Collaborate with some of the world’s largest banks and insurance firms, tackling complex and rewarding challenges.

Room to Grow: A true meritocracy where your career progression is based on your contributions. Your growth is ours.

Outstanding Learning Opportunities: Access tailored training and leadership development initiatives to sharpen your skills.

Entrepreneurial Culture: Operate in a flat, non-hierarchical structure where your ideas and decisions matter.

Career Mobility: With global opportunities, broaden your horizons and build an international career.

Work-Life Balance: You’ll enjoy a supportive environment where professional accomplishments and personal well-being coexist harmoniously.

Diversity and Inclusion: A welcoming, meritocratic workplace where every voice is heard.

Comprehensive Benefits Package: Competitive compensation, car or mobility budget, meal and eco vouchers, home office allowance, insurances, bonuses, and hybrid working options. If you’re looking for an environment where excellence, curiosity, and collaboration come together, Capco is the place for you.

About the Team

Capco’s ICT Risk team is dedicated to safeguarding the future of financial services by designing innovative, risk-minded solutions for leading institutions. We specialize in evaluating and executing strategies that protect our clients from potential cyber pitfalls while strengthening their enterprise risk management systems. We excel at empowering financial organizations to tackle top cybersecurity challenges through expertise in strategic advisory, cybersecurity program development, and security operations. If you’re passionate about staying ahead of cybersecurity challenges, solving strategic complexities, and making a tangible impact on the security landscape, Capco ICT Risk is where you belong.

At Capco, you won’t just be navigating change; you’ll be creating it. By leveraging your cybersecurity expertise, you’ll help the world’s leading financial institutions safeguard their future in an ever-evolving digital landscape. Capco’s approach allows you to be part of a dynamic, fast-growing global organization with a start-up feel, minimal bureaucracy, and a focus on genuinely helping clients succeed.

The Role: Cybersecurity Consultant

We are looking for a talented and driven Cybersecurity Consultant to partner with our clients in assessing security vulnerabilities, identifying risks, and delivering best-in-class solutions. In this role, you will work closely with organizations to enhance their security posture, navigate existing and emerging threats, and implement tailored cybersecurity measures.

Your Responsibilities:

• Conduct in-depth security assessments to identify vulnerabilities and risks in client systems.
• Provide actionable advice on security best practices, frameworks, and compliance requirements.
• Design and implement customized cybersecurity solutions to address client-specific needs and objectives.
• Deploy and configure cutting-edge security tools (firewalls, SIEM, IDS/IPS, encryption solutions).
• Advise clients on incident response planning and assist in creating effective response protocols.
• Support clients with industry-specific compliance requirements, including GDPR, HIPAA, PCI-DSS, ISO 27k, and NIST.
• Develop and elevate security policies, procedures, and training programs to ensure compliance and cyber resilience.
• Stay informed of emerging cyber threats, providing critical insights and proactive solutions for clients.
• Deliver ongoing security monitoring, reporting, and guidance to ensure continuously optimized security.
• Collaborate with client teams to implement strategies seamlessly and drive continuous improvement.

What We’re Looking For:

Capco is committed to bringing on board professionals who can make a real impact from day one.

Your Background:

• 3+ years of proven experience as a Cybersecurity Consultant or similar role.
• Strong knowledge of cloud security for AWS, Azure, or Google Cloud environments.
• Relevant certifications such as CISSP, CISM, CEH, CompTIA Security+, or equivalent.
• Experience conducting security assessments, penetration testing, and vulnerability scanning.
• Previous experience in client-facing or consulting roles.

Your Skills & Knowledge:

• Proficiency in French OR Dutch (spoken and written), alongside English.
• Exceptional communication and presentation skills, with the ability to convey complex security concepts to non-technical stakeholders.
• Critical thinking and problem-solving skills, particularly in high-pressure security situations.
• Familiarity with secure software development practices and DevSecOps
• Strong knowledge of compliance regulations like GDPR, FIPS, PCI-DSS, and frameworks like NIST, ISO 27k, CIS Controls.

What Sets You Apart:

• Proven expertise in areas such as risk management, threat modelling, and vulnerability assessment.
• Hands-on experience designing and implementing advanced cybersecurity solutions such as security automation tools, SIEM, firewalls, and encryption platforms.

Lead Delivery Consultant – Financial Services Transformation

At Capco, we partner with top institutions in financial services to deliver substantial and meaningful change. With a focus on forward-thinking innovation, exceptional delivery, and client-centric solutions, we help organizations adapt to evolving markets and challenges across Banking, Asset Management, and Capital Markets. We are seeking an experienced Lead Delivery Consultant to drive transformational initiatives spanning Trading & Custody, Post-Settlement, and Asset Management & Distribution services. This role involves successfully aligning business, IT, and operations while delivering measurable results through process improvements, technology, and organizational change.

About the Role

As a Consultant at Capco, you will guide organizations through complex cross-entity transformation programs, leveraging expertise process optimization, organizational change management, and technical solutions. You will work closely with senior stakeholders, helping organizations align their business, operational, and technology models with their strategic vision.

Your Key Responsibilities

Industry Expertise Application: Bring deep domain knowledge across Trading & Custody, Post-Settlement, and Asset Management & Distribution to drive successful programs.

Organizational Transformation: Lead organizational change efforts, including defining mission and vision, ideating future-state strategies, and driving change training initiatives.

Process Optimization and Improvements: Perform detailed process analyses, identify gaps, and execute improvement strategies to enhance operational efficiency.

Data and Technology Alignment: Map data lineages, perform maturity assessments, and ensure that business processes align with technical solutions and data governance best practices.

Program Management: Oversee the delivery of strategic portfolios, manage cross-functional teams, and ensure end-to-end execution of roadmaps.

Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders across business, IT, and operational teams, ensuring successful project alignment and delivery.

What We’re Looking For

We are looking for a seasoned consultant with versatile expertise across the financial services industry, including strong leadership capabilities and technical knowledge to drive innovative solutions.

Key Skills and Experience Requirements:

Financial Services Industry Expertise

Proficient in Trading & Custody, Post-Settlement, and Asset Management & Distribution.

Strong understanding of risk and compliance management in financial services.

Consulting & Transformation Expertise

Expertise in Organizational Change Management, including mission/vision alignment and future-state ideation.

Proficient in performing Gap and Maturity Assessments, Target Operating Model (TOM) Design, and Process Improvements.

Skilled in Roadmap Definition and Execution with a proven track record in driving successful operational and technical transformation programs.

Strong capabilities in Project and Program Management, handling complex portfolios across business and IT functions.

Technical Skills

Advanced competency in MS Office Suite, MS Project, and collaboration tools such as Jira, Trello, Asana, and Confluence.

Proficiency in process mapping tools, including Visio (UML).

Experience in SQL, NoSQL, REST APIs, and programming languages such as Python and JavaScript (React, Node).

Demonstrated ability to perform data analysis and visualization using Power BI (m-code/DAX) or Tableau.

Excellent knowledge of Dutch or French AND English.

Why Join Capco?

Capco provides an environment where your expertise and innovative ideas will thrive. Here’s why you’ll love working with us:

Competitive Compensation: Includes a company car or green mobility budget, allowances, end-of-year bonuses, health insurance, mobile phone, laptop, and meal vouchers.

Learning Opportunities: Gain access to advanced learning platforms, in-person and virtual courses, and our network of global experts to support your continuous development.

Flexible Working Environment: Enjoy a hybrid setting, combining the benefits of remote flexibility with in-office collaboration.

Work-Life Balance: Work in a supportive environment designed to encourage balance and wellness both personally and professionally.

Innovative Culture: Operate in a non-hierarchical workspace where great ideas and initiative are celebrated, giving you a platform to showcase your expertise.

Ready to Drive Business Transformation?

If you are an experienced consultant ready to lead innovative projects and create measurable impact in Financial Services, we want to hear from you.

Apply now at capco.com/careers and join a team where you can truly own your career while shaping the future of the financial industry.

Join Capco – Build the Future of Financial Services  

At Capco, we believe in being more than just consultants – we are active participants who drive transformation in the global financial services industry. Here, you won't just build your career, but shape the future of the banking sector. We foster a unique environment where our forward-thinking, passionate experts are empowered to innovate and collaborate, solving some of the industry's most complex challenges. We work hand-in-hand with clients in areas such as Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth & Investment Management to drive meaningful change and seize opportunities. Ready to make an impact? Learn more at capco.com.

Your Career. Your Journey.

At Capco, we encourage you to own your career path. We’re looking for high-performing individuals who are driven to reach their full potential and take their expertise to the next level. Now’s the time to start writing the next chapter of your professional story with us. We are looking for a Business Process Consultant to become part of our innovative team within Banking & Financial Services.

About the Role: Business Process Consultant

As a Business Process Consultant at Capco, you will play a key role in driving impactful change for our clients. You will have the opportunity to work with leading global banks and financial institutions to define, analyze, and optimize business processes that help organizations remain agile and competitive.

What You'll Be Doing:

Lead Problem Solving: Use your expertise to address client challenges and identify solutions to enhance business processes.

Collaborate: Work as a Project Manager or interface with stakeholders and business users to scope, analyze, and define functional and business requirements.  Drive

Direction & Oversight: Set project goals and direction, oversee progress, and ensure the delivery of high-impact deliverables.

Bridge Business & Technology: Act as the connection between business teams and technical teams, ensuring seamless collaboration across projects.

Manage Testing & Delivery: Define testing objectives, collaborate with testing teams, and oversee project financials, scoping, and estimations.

What We're Looking For

We’re seeking professionals who are proactive, adaptable, and thrive in a fast-paced environment. If you have some or all of the following credentials, we’d love to hear from you!

Must-Have Skills and Qualities:

Experience in Business Process Analysis: Between 1–5 years of experience working in a similar consulting role.

Strong Process Mapping Skills: Expertise in process mapping and familiarity with Business Process Management (BPM) tools like Visio or ARIS.

Analytical Creativity: Able to effectively simplify, analyze, and present complex processes in a clear and impactful way.

Excellent Communication Skills: Liaise confidently between business stakeholders and users while keeping everyone aligned.

Additional Skills (a Plus, but Not Required):

Proficiency in Lean Six Sigma, Agile methodologies, and Change Management practices.

A good understanding of Robotic Process Automation (RPA) and Artificial Intelligence (AI) technologies. - Business experience in the Financial Services sector, especially in Banking or Payments.

Language proficiency: English, with skills in French and/or Dutch

Why Choose Capco?

When you join Capco, you’re signing up for more than just a job – you’re becoming part of a diverse, inclusive, and innovative community that celebrates success and rewards talent. Here are just a few of the highlights of working with us:

Competitive Compensation: We offer an attractive package including a company car or green mobility budget, net allowances, end-of-year bonuses, health insurance, mobile phone, laptop, and meal vouchers.

Ongoing Learning & Development: Access industry-leading training platforms, in-person and virtual instructors, and our global network of experts to support your growth.

Hybrid Work Environment: Enjoy the flexibility of a blended on-site and remote work setup.

Work-Life Harmony: We strive to achieve a balanced, supportive work environment that empowers you to succeed both personally and professionally.

Flat Hierarchies: Work in a non-hierarchical setting where you are encouraged to challenge the status quo and speak directly with senior leaders and clients. At Capco, your ideas matter, and your contribution fuels meaningful change in a competitive market.

Ready to Reimagine Your Career?

If this sounds like the challenge you’ve been waiting for and you’re eager to own your career, we would love to hear from you! Take the first step and apply now at capco.com/careers. Let’s innovate together. The Future is Now at Capco.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

SENIOR ECOMMERCE GROWTH STRATEGIST

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re seeking a Results-Driven & Experienced Senior Ecommerce Growth Strategist to join our team.

The Senior Ecommerce Growth Strategist at Common Thread Collective (CTC) plays a critical role in driving client success. You will lead the development of accurate strategic forecasts that guide our clients toward their goals, ensuring seamless execution of strategies that translate forecasts into measurable growth. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Beyond strategic planning, you are an active partner in client growth, maintaining transparent communication about the actions taken and performance relative to forecasts. This engagement strengthens relationships and ensures that CTC’s clients have a clear roadmap to success while guiding them through the complexities of media acquisition and strategy. 

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.

As a Senior Ecommerce Growth Strategist, you set a high standard. People know that when you are involved, execution at the highest level is guaranteed. 

You see your goals as barriers to break through and take great pride in giving your all. We value the mantra of “Everyday in Everyplay, Count on Me” meaning that you can see things through to the end!

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Ecommerce Growth Strategist, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.