Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Senior Manager, CMC QA will be responsible for the Product Complaints, Annual Product Quality Review and CMC Change Control Review Board programs and will maintain strategic responsibility over QA Manufacturing Operations and will implement and communicate Ultragenyx’s CMC quality approach for the company. This role will direct and oversee operations in accordance with GxP regulations and Ultragenyx standards. 

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. Facilitate Global Annual Product Review/Product Quality Review in partnership with Quality Leads and collaboration with Tech Ops and Reg CMC 
2. Lead UGX Change Control Review Board program and provide coaching to Change Owners on the Change Control process as needed 
3. Support the release of production lots in accordance with Ultragenyx procedures 
4. Execution of Quality Systems in an Owner/SME or QA role, for Deviations, Change Controls and Product Quality Complaints 
5. Lead and actively participate in Continuous Improvement initiatives and projects, ensuring a focus on increasing both efficiency and quality output from all processes used by the CMC QA and cross-functional partners 
6. Design, develop, and review CMC QA standards and procedures (i.e., policy documents and SOPs). Review and support deployment of Quality Standards generated by the Quality System Department 
7. Support the Product Complaints function in investigating reported product quality events, as needed 
8. Represent Ultragenyx to Health Authorities during inspections 
9. Ensure activities and deliverables comply with FDA, EMA and local regulations and guidance, ICH guidelines, Ultragenyx policies, SOPs and industry best practices. 
10. Communicate and promote a culture of quality and operational excellence  
11. Other duties as assigned 

Requirements:

1. A Bachelor’s degree or equivalent work experience in QA Manufacturing Operations or related discipline.  
2. 8+ years of experience in a GMP biopharmaceutical manufacturing environment in technical operations and/or quality. 
3. Experience with management of Change Control process and Review Board. 
4. Experience with Product Disposition.  
5. Demonstrate quality mindset and influences across the entire organization. 
6. Strong understanding unique quality and manufacturing expectations from other regulatory authorities such as EMA, ANVISA, MHRA, etc. 
7. Expert knowledge of GMPs. 
8. Flexibility and the ability to manage change. 
9. Strong interpersonal skills and the ability to work well as part of a team. 
10. Demonstrated ability for analytical and systematic thinking. 
11. Experience with Product Complaint handling, investigations, and reporting a plus. 
12. Fosters an environment of accountability, diversity and speaking up. 
13. Demonstrated high personal and professional ethical standards. 
14. Travel up to 10% of total work hours.  

#LI-CT1 #LI-Hybrid

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Actively ship production code to the web products
• Work closely with your dedicated product team
• Participate in product discussions to shape the product roadmap
• Have the opportunity to work on new and exciting features that will impact millions of lives

An Ideal Candidate Should Have

• Experience. You've built and ship products that have scaled to thousands or millions of users
• Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Tech Stack: Vanilla JS, ReactJS, Redux, Firebase, Typescript

What We Offer

• A fast-growing environment where you can help shape the culture
• An entrepreneurial crew that supports risk, intuition, and hustle
• A hands-off approach so you can focus and do your best work
• The opportunity to make an impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Position Summary:

The Senior Manager, Quality Assurance (QA), will report to the Director, QA Drug Substance and is primarily responsible for QA function for Cell Bank and Drug Substance (DS). The position is responsible for collaborating with cross-functional teams and external partners to ensure both clinical and commercial Drug Substances meet regulatory requirements and internal Vera standards.

Responsibilities:

• Support the oversight of the quality and compliance, primarily cell bank and biologics DS manufacturing.
• Support implementation of strategies and tactics to promote and maintain GxP compliance.
• Provide quality support on tech transfers.
• Liaise with CMO Quality partners to communicate QA policy and procedures.
• Collaborate with contract manufacturers and internal stakeholders to address deviations/ investigations and compliance issues.
• Responsible for material disposition of cell banks, commercial and clinical DS.
• Review executed batch records and associated documentation for material disposition.
• Review and approve GMP documentation such as master batch records, deviations, change controls, specifications, and various other protocol and reports to support GMP production.
• Provide quality support for validations including process validation, shipping validation, cleaning validation, etc.
• Provides support during both internal and regulatory agency audits as required.
• Perform Person-in-Plant duties, as required.
• Participate in Material Review Board as required.
• Helps define and implement appropriate quality standards/specification, methods, systems, and metrics for clinical and commercial quality operations.
• Act as the Quality representative on assigned product teams to advocate compliance and quality assurance.
• Participate in Quality Agreements negotiation with external partners.
• Support product lifecycle and continued process verification.
• Availability for 5-15% travel, both domestically and internationally.

Qualifications: 

• Bachelor’s degree with 10+ years of experience in biomedical engineering, chemical engineering, pharmaceutical sciences, or a related field or a Master’s degree with 7+ years of experience in biomedical engineering, chemical engineering, pharmaceutical sciences, or a related field.
• Minimum 6+ years of experience in a GMP Quality, Compliance, and/or Regulatory setting.
• Minimum 6+ years in a GMP QA role, and preferably direct work experience in either Manufacturing or QC, as well.
• Excellent written and verbal communication skills, including demonstrated ability to effectively communicate in a project team environment, within department, among functional groups and among external collaborators.
• Innovative skills with problem solving and peer influence.
• In-depth knowledge of FDA, ISO, EMA, GMP and ICH quality systems and regulatory requirements.
• Experience of working with external partners and biologics DS manufacturing.
• Experience working with Cell Bank is a plus.
• Experience with process validation is a plus.
• Strong attention to detail is a must.
• Excellent interpersonal, written and oral communication skills.
• Outstanding organizational skills.
• Ability to operate in a fast-paced, multi-disciplinary industrial environment.
• Capable and comfortable with normally receiving no instructions on routine work and general instructions on new assignments.

Recruitment Manager

About Weploy

We're a tech-enabled recruitment agency with a mission to make Recruitment Not Suck. 

We specialise in customer service and contact centre talent and partner with some of Australia's biggest brands such as Medibank, Australian Unity and Rebel Sport, and we're known for one thing: getting quality bums on seats, fast.

No slow process. No fluff. Just great candidates, placed quickly - and a team that actually gives a damn.

We're growing fast, and we need someone who can manage and build the engine that keeps us moving.

About the Role

We’ve been busy and we’re now entering into our next phase of growth. 

As the Recruitment Manager, you will play a vital role in the success of our next chapter. We like to see our talent team as the heart of our company. 

You’ll manage the current team of Talent Consultants, own fulfilment, ensure high quality delivery, whilst ensuring we keep our title of the fastest turnaround in Australia. 

You'll work closely with the CEO and sales team, maintain key stakeholder relationships both internally and externally, and be accountable for the metrics that matter.

Role Responsibilities

• Ensure the successful fulfilment of active roles whilst meeting our SLA’s
• Lead, develop, and grow a team of talent consultants
• Leverage data to forecast and manage workflow and job prioritisation across the team 
• Improve the systems and processes the team runs on
• Step in and fulfil roles yourself when volume or complexity demands it
• Cross collaboration with internal teams to execute on talent strategies and initiatives
• Manage key stakeholder relationships - sales team and key clients
• Represent the talent function in client meetings
• Help with internal hiring
• Own Weployee engagement strategies & EVP
• Stay across compliance - awards, contracts, worker entitlements
• Review and track data to provide key insights, gaps and opportunities

About You

You've managed a recruitment team before and you know what great looks like. You think in metrics, not just activity. You're a builder who isn’t afraid to roll up your sleeves to help drive results, and what excites you is growth. And most importantly, you’re a human-centred manager.

Agency recruitment experience is preferred, but we're equally interested in people who've led delivery teams in high-volume in-house, BPO or RPO environments.

You're the Right Fit If You:

• Have high volume recruitment experience — agency preferred, or equivalent high-volume environment where you've managed a team to clear delivery metrics
• Have proven experience growing and developing teams
• Are commercially sharp — you understand margin, speed, and fulfilment quality aren't mutually exclusive
• Can build and improve processes without needing to be perfect before you ship them
• Are confident in front of clients — credible, direct, and good at managing expectations
• Data driven
• Know how to prioritise competing priorities to deliver great results
• Are happy to roll up your sleeves when the team needs an extra pair of hands
• Think like an owner
• Passionate about Customer and Client experience

What's on Offer

• Performance bonus tied to team fulfilment metrics and quality
• Fully remote environment 
• A direct line to the CEO, meaning real influence over how the function evolves
• Autonomy to build the systems and processes you know work
• Flexibility — we care about output, not hours
• A clear path to Head of Talent as the business scales
• A team that works hard and doesn't take itself too seriously

Sound like you? Let's talk.

Recruitment Manager

About Weploy

We're a tech-enabled recruitment agency with a mission to make Recruitment Not Suck. 

We specialise in customer service and contact centre talent and partner with some of Australia's biggest brands such as Medibank, Australian Unity and Rebel Sport, and we're known for one thing: getting quality bums on seats, fast.

No slow process. No fluff. Just great candidates, placed quickly - and a team that actually gives a damn.

We're growing fast, and we need someone who can manage and build the engine that keeps us moving.

About the Role

We’ve been busy and we’re now entering into our next phase of growth. 

As the Recruitment Manager, you will play a vital role in the success of our next chapter. We like to see our talent team as the heart of our company. 

You’ll manage the current team of Talent Consultants, own fulfilment, ensure high quality delivery, whilst ensuring we keep our title of the fastest turnaround in Australia. 

You'll work closely with the CEO and sales team, maintain key stakeholder relationships both internally and externally, and be accountable for the metrics that matter.

Role Responsibilities

• Ensure the successful fulfilment of active roles whilst meeting our SLA’s
• Lead, develop, and grow a team of talent consultants
• Leverage data to forecast and manage workflow and job prioritisation across the team 
• Improve the systems and processes the team runs on
• Step in and fulfil roles yourself when volume or complexity demands it
• Cross collaboration with internal teams to execute on talent strategies and initiatives
• Manage key stakeholder relationships - sales team and key clients
• Represent the talent function in client meetings
• Help with internal hiring
• Own Weployee engagement strategies & EVP
• Stay across compliance - awards, contracts, worker entitlements
• Review and track data to provide key insights, gaps and opportunities

About You

You've managed a recruitment team before and you know what great looks like. You think in metrics, not just activity. You're a builder who isn’t afraid to roll up your sleeves to help drive results, and what excites you is growth. And most importantly, you’re a human-centred manager.

Agency recruitment experience is preferred, but we're equally interested in people who've led delivery teams in high-volume in-house, BPO or RPO environments.

You're the Right Fit If You:

• Have high volume recruitment experience — agency preferred, or equivalent high-volume environment where you've managed a team to clear delivery metrics
• Have proven experience growing and developing teams
• Are commercially sharp — you understand margin, speed, and fulfilment quality aren't mutually exclusive
• Can build and improve processes without needing to be perfect before you ship them
• Are confident in front of clients — credible, direct, and good at managing expectations
• Data driven
• Know how to prioritise competing priorities to deliver great results
• Are happy to roll up your sleeves when the team needs an extra pair of hands
• Think like an owner
• Passionate about Customer and Client experience

What's on Offer

• Performance bonus tied to team fulfilment metrics and quality
• Fully remote environment 
• A direct line to the CEO, meaning real influence over how the function evolves
• Autonomy to build the systems and processes you know work
• Flexibility — we care about output, not hours
• A clear path to Head of Talent as the business scales
• A team that works hard and doesn't take itself too seriously

Sound like you? Let's talk.

Sales Development Representative  

Convera is a global leader in commercial payments that powers international business by moving money with ease.

Through this role, you will earn the potential to move into business development, foreign exchange dealing, or other opportunities, as many previous incumbents in this role have been promoted to Business Development Manager, Dealing, or Relationship Manager roles.  

The Role:

You will work closely with our Senior BDM’s to proactively identify and contact new prospects from multiple sources including databases, events, and partnerships to determine their requirements and arrange qualified appointments for our Senior BDM’s. 

This role is based in Convera’s modern Brisbane office, with the opportunity to work from home 2-3 days per week.

• Confidence to make outbound calls to identify, qualify and set appointments for our Senior Business Development Managers 
• Directly prospect new opportunities by using sales enablement tools such as Salesforce.com, ZoomInfo
• Achieve Key Performance Indicators (KPI’s) such as revenue and appointment setting targets 
• Work closely with the Senior Business Development managers, Industry leads and Head of Sales to prospect new and existing contacts 

• Manage the lead allocation pipeline to the sales team on a daily basis,  
• Use commercial awareness to demonstrate and promote ideal solutions for potential clients. 

You should apply if you have:

• We want you to have similar experiences in a sales role, ideally used to making outbound calls
• We do not mind what industry you gained this experience – but we are especially keen if you have developed this experience within the financial services, recruitment, media, Insurance, telecoms or NFP industry sectors.
• Knowledge of / experience working in B2B payments or FX is highly desirable

• Strong organizational skills and effective time management 
• Experience within Microsoft Office Suite and sales tools such as Salesforce would be advantageous.
• Professional telephone manner
• You are a resilient, motivated individual with a tenacious and competitive mindset to succeed.   

• Many previous incumbents in this role at Convera have then been promoted to BDM, Dealing or Relationship Manager roles. We expect the same for you!

About Convera

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:

• Great career growth and development opportunities in a global organization
• Market competitive monthly gross salary, plus commission based on success A flexible approach to work 
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-AS1

Requirements

What's the Opportunity?

We are looking for Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business.  This will be an in-office position based in our office in Brisbane.

What Will I be doing?

• Receive inbound help requests from customers via the primary channels of phone call, chat, and email.
• Own customer reported issues and see problems through to resolution; be an advocate for our customers and their needs.
• Consult with customers to ensure their business operations run effectively on Zenoti
• Demonstrate the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment;
• Raise issues to higher levels of support as needed; be able to identify when you need help to solve an issue
• Be a trusted advisor to our customers on issues related to Zenoti products and experience in a way that results in high customer satisfaction;
• Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers;
• Provide peer mentorship to team members
• Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community.
• Be proud of what you work on, obsess about the quality of the work you produce.
• Influence the direction of the product by providing feedback about challenges customers have with using our product.

What Skills do I need?

• Minimum 1 year in a public-facing, The ideal candidate will come from an IT, hospitality or retail background
• Experience running a Point-of-Sale or reservations system
• Tenaciousness and perseverance
• A technology-centric background with demonstrated curiosity and self-learning

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
• Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
• Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
• Attractive compensation. 
• Regular social activities, and opportunities to give back through social work and community initiatives. 

The Sales Development Representative at Zenoti generates and qualifies sales leads through market research, cold calling and other lead generation tools. The Sales Development Representative coordinates with the sales team to ensure successful connections with prospective customers, actively pursues existing leads, and helps process leads from mailers campaigns and other marketing efforts, as well as trade shows and other events.

What will I be doing?

• You will work with the sales and lead generation teams to source new sales opportunities
• Perform inbound lead follow-up, and outbound prospecting/cold calling
• Create and qualify opportunities by understanding customer needs and requirements
• Research accounts, identify and build relationships with key decision makers and generate interest
• Maintain and expand a database of prospects
• Team with channel partners to build sales pipeline and close deals
• Assess, qualify and transfer leads to the appropriate Account Executive for a formal sales presentation

Skills & Qualifications

• Proven experience in Inside Sales, sales or lead generation
• Strong phone presence and experience dialing high volume of calls per day
• Very strong interpersonal and communication skills
• Business acumen, to understand the landscape of the opportunity, and the needs of prospective customers
• Ability to conceptualize and explain complex concepts in a clear and compelling way
• Ability to multi-task, prioritize and manage time effectively and independently
• Must have knowledge of social networking sites and popular business directories
• Experience in the salon, spa, medical spa, or fitness industry a plus