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Strategic Communications Director
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Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.
Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.
Learn more at www.shift-technology.com
The Opportunity
Shift has earned its place as an industry innovator. Now it's time for the world to know it. We are looking for a high-impact Strategic Communications Director to dramatically elevate Shift's profile across tier-1 business and technology media, position our CEO as a preeminent voice in AI and insurtech, and ensure Shift punches well above its weight in market awareness.
This is not a traditional PR role. We want a strategist, storyteller, and execution oriented leader who knows how to move markets—someone who has the media relationships, executive presence, and creative instincts to break through the noise and put Shift on the map alongside the most recognized names in AI and enterprise technology. We believe Shift’s story is a powerful one worth telling, and we’re looking for someone who can make it happen.
What You'll Do
Drive Tier-1 Media Coverage
- Build and maintain deep relationships with senior journalists, editors, and producers at leading business and technology outlets—including print, digital, and broadcast—across the Wall Street Journal, Financial Times, Bloomberg, Forbes, Fortune, CNBC, and sector-specific technology and insurtech media.
- Pitch and land feature articles, executive interviews, bylines, and well-placed quotes that position Shift as an essential voice in the AI and insurance transformation narrative.
- Develop compelling, news-driven story angles that resonate beyond the insurance vertical and into mainstream business and technology conversations.
- Manage all aspects of media relations, including rapid-response to breaking news, proactive pitching, and crisis communications preparedness.
Elevate CEO Visibility & Thought Leadership
- Own the CEO's communications platform end-to-end: develop speeches, keynote presentations, talking points, op-eds, and LinkedIn content that establish a distinct, compelling executive voice.
- Secure high-profile speaking opportunities at premier AI, insurtech, and investor conferences—including Davos-tier business forums, major technology summits, and industry flagship events.
- Prepare the CEO for media appearances, panel discussions, podcast interviews, and analyst briefings, ensuring every interaction reinforces Shift's strategic narrative.
- Build and manage relationships with event organizers, conference program committees, and industry organizations to ensure Shift's leadership is consistently represented on the most prestigious stages.
Shape Shift's Strategic Narrative
- Develop and continuously refine Shift's corporate communications strategy, messaging architecture, and brand narrative in close partnership with the CMO and CEO.
- Translate complex AI and insurance technology concepts into accessible, persuasive stories for diverse audiences—including business press, investors, partners, and customers.
- Collaborate across marketing, product, sales, and leadership to ensure a consistent, differentiated voice across all external channels.
- Monitor the competitive communications landscape and identify opportunities to seize narrative ground and inject Shift into key industry conversations.
Operate at the Executive Level
- Engage comfortably and credibly with Shift's Board of Directors, C-suite, strategic customers, and investor community—advising on communications strategy and representing the company externally when appropriate.
- Partner directly with the CMO on enterprise-wide communications priorities, budget, agency relationships, and team development.
- Serve as a trusted advisor and communications counselor to senior leadership on high-stakes announcements, market positioning, and reputational matters.
What We're Looking For
Required Qualifications
- 12+ years of progressive communications experience, with meaningful time in senior roles at a high-growth technology company, global PR agency serving tech clients, or both.
- A verifiable track record of securing feature coverage and prominent placement in tier-1 business and technology media—not just industry trade press.
- Proven ability to develop CEOs and senior executives as media figures and thought leaders, including speech and presentation development, media training, and conference positioning.
- A robust, active network of journalist, editor, and producer relationships at top-tier media outlets.
- Demonstrated success securing executive speaking slots at leading, high-profile industry conferences in AI, enterprise technology, financial services, or insurance.
- Exceptional writing skills—the ability to craft compelling narratives, speeches, op-eds, briefing documents, and messaging frameworks with minimal direction.
- Experience operating at the executive level, including advising C-suite and Board stakeholders and managing sensitive communications with discretion.
Strongly Preferred
- Background in or deep familiarity with AI, machine learning, insurtech, or enterprise SaaS—enough to credibly represent Shift's technology and market position.
- Experience navigating international or multi-market communications, given Shift's global footprint.
- Track record working with companies at scale-up or growth stage—motivated, entrepreneurial , resourceful, and adept at driving outsized impact with focused resources.
- Existing relationships with organizers of marquee AI and insurtech conferences (e.g., Money20/20, InsureTech Connect, AI Summit, Davos forums).
What It Takes to Succeed
You are a hands-on communications leader who knows how to make things happen. You combine strategic vision with a willingness to jump in —developing narratives, driving media outreach, preparing executives, and managing high-priority opportunities from start to finish with a urgency and sound judgement. You are proactive, adaptable, and execution-focused, with the ability to operate effectively in a fast-paced global environment where priorities evolve quickly. You bring creativity, persistence, and strong judgment to every interaction and are motivated by elevating meaningful stories and delivering tangible results.
To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:
- Flexible remote and hybrid working options
- Competitive Salary and a variable component tied to personal and company performance
- Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth
- Generous PTO and paid holidays
- Mental health benefits
- 2 MAD Days per year (Make A Difference Days for paid volunteering)
Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details.
At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.
Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs.
Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.
Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.
Ready to apply?
Apply to Shift Technology
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a compassionate Care Coordinator to join our team.
The Opportunity:
Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You’re the first and last touchpoint for our patients, so you’ll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations.What You’ll Do:
- Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
- Manage the schedule of daily appointments and walk-ins
- Take and make calls and communicate via email to other Vet Practices and clients as necessary
- Keep our common areas clean and well stocked
- Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
- Perform other duties as assigned by your team leaders
You Have:
- At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
- Experience in the veterinary industry preferred
- Excellent written and verbal communication skills
- High attention to detail and ability to multitask with accuracy and efficiency
- A high comfort level typing and utilizing multiple computer systems
- Prior experience in veterinary practices or animal care is a plus
We Offer:
- Competitive Pay | $17-$22/hr | Based on Experience
- Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
- Team-Based Profit Sharing
- Strong Team Culture
- Discount on In-Clinic Services for Pets
- Flexible Scheduling Models with scheduled released at least a month in advance
- Commuter Benefits
- A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position. Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role.
Ready to apply?
Apply to Bond Vet
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Product Manager, Orchestration (Flows)
About the Team
Klaviyo’s Core Product team is responsible for the foundational experiences that power how marketers build, automate, and manage customer engagement. This includes the core surfaces and systems behind campaigns, flows, forms, profiles, lists, and segments — the building blocks brands rely on to create personalized, automated marketing programs.
A central part of this ecosystem is the editor and orchestration layer — the experience where customers design and manage complex marketing workflows. From creating multi-step flows to coordinating campaigns across channels, this area sits at the heart of how customers use Klaviyo to operate their marketing.
The team focuses on making powerful automation accessible and intuitive, helping customers translate complex marketing strategies into simple, scalable workflows that drive growth and retention.
The Role
We’re looking for a Lead Product Manager to own product development for Klaviyo’s Orchestration experience, with a particular focus on the workflows and editor surfaces used to build and manage marketing automation.
Flows are one of the most critical parts of the Klaviyo platform, enabling brands to create sophisticated lifecycle marketing programs. In this role, you will shape the future of how customers design, manage, and optimize these workflows, ensuring powerful capabilities remain intuitive and easy to use.
You’ll partner closely with engineering, design, data, and go-to-market teams to evolve the orchestration experience across the platform. This role will work with an engineering team of roughly 8–10 engineers and collaborate closely with another Product Manager in the broader core product area.
This is a highly customer-facing role where deep empathy for marketers and a strong design sensibility are essential. The ideal candidate is comfortable translating complex systems into simple, elegant product experiences and regularly engaging directly with customers to inform product direction.
What You’ll Do
- Own product strategy and roadmap for key orchestration experiences across flows, campaigns, and the Klaviyo editor
- Lead the evolution of Flows, one of Klaviyo’s most widely used automation capabilities
- Simplify complex marketing workflows into intuitive, scalable product experiences
- Partner closely with design to deliver thoughtful, high-quality UX for core product surfaces
- Work with engineering to build reliable, scalable systems that support sophisticated automation use cases
- Meet directly with customers (virtually and in-person) to gather feedback and deeply understand their workflow challenges
- Define and track success metrics including adoption, engagement, and gross churn
- Collaborate cross-functionally with data, support, sales, and marketing teams to ensure successful product adoption
Who You Are
- 5-7+ years of product management experience, ideally working on complex SaaS or workflow-based products
- Experience building customer-facing product experiences with a strong UX focus
- Demonstrated ability to simplify complex systems or workflows into intuitive user experiences
- Strong product design instincts and experience partnering closely with design teams
- Comfortable working closely with engineering on technically complex products
- Experience owning core product surfaces with high usage and business impact
- Highly customer-centric, with experience speaking directly with customers to inform product decisions
- Strong communicator who can align cross-functional teams around product strategy and execution
Why This Role Matters
Marketing automation is the core of the Klaviyo platform, and orchestration is where that power comes to life for customers. The workflows and editor experiences you’ll help shape determine how easily brands can translate complex marketing strategies into real, automated customer journeys.
By making these powerful capabilities intuitive and scalable, this role directly impacts how effectively businesses engage their customers, drive revenue, and grow with Klaviyo. The work you lead will influence some of the most widely used surfaces in the product and play a critical role in ensuring Klaviyo remains the platform marketers rely on to power sophisticated lifecycle marketing at scale.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Ready to apply?
Apply to Klaviyo
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a compassionate Care Coordinator to join our team.
The Opportunity:
Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You’re the first and last touchpoint for our patients, so you’ll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations.What You’ll Do:
- Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
- Manage the schedule of daily appointments and walk-ins
- Take and make calls and communicate via email to other Vet Practices and clients as necessary
- Keep our common areas clean and well stocked
- Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
- Perform other duties as assigned by your team leaders
You Have:
- At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
- Experience in the veterinary industry preferred
- Excellent written and verbal communication skills
- High attention to detail and ability to multitask with accuracy and efficiency
- A high comfort level typing and utilizing multiple computer systems
- Prior experience in veterinary practices or animal care is a plus
We Offer:
- Competitive Pay | $17-$22/hr | Based on Experience
- Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
- Team-Based Profit Sharing
- Strong Team Culture
- Discount on In-Clinic Services for Pets
- Flexible Scheduling Models with scheduled released at least a month in advance
- Paid Parental Leave
- Commuter Benefits
- 401(k) contribution with partial employer match
- Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
- A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position. Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role.
Ready to apply?
Apply to Bond Vet
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
About the Role
Klaviyo is looking for a Full Stack Engineer to support key initiatives that enhance our product offerings and drive company growth. In this role, you'll play a critical part in delivering end-to-end solutions using both front-end and back-end technologies. You’ll improve existing products and develop new capabilities that push the boundaries of what’s possible for our customers.
As a Software Engineer II, you’ll tackle complex challenges, explore multiple solutions, and weigh business and technical trade-offs to determine the best path forward. You’ll actively contribute to team discussions and help shape important technology decisions. You'll also be responsible for shipping well-designed, thoroughly tested solutions that prioritize reliability and performance.
On the Flows Insight & Management team, we focus on crafting an exceptional user experience for the Flows product area which empowers users to build, manage, and analyze automated workflows seamlessly. Our work revolves around an intuitive visual editor that lets users create and modify flows with ease, as well as the rich insights and analytics that help them understand how their flows are performing. We also manage APIs that integrate with other services, creating a powerful ecosystem for users to drive automation in new and exciting ways.
Collaboration is key to what we do. We actively partner with engineering teams across the organization, giving us exposure to diverse parts of the product and opportunities to impact various projects. This keeps us engaged with a variety of challenges and solutions, as we’re always learning and evolving.
Looking to the future, our team is focused on expanding the capabilities of Flows. We’ll be enhancing our flow editor and ecosystem to make it even easier to build and expand on flows. We’re also building smarter recommendations and actionable insights to help users optimize their flows. With our continued evolution, we envision Flows not just as a tool, but as a platform that empowers teams to do more, build more, and connect seamlessly.
About the Team
The Flows Insight & Management team owns how customers design, understand, and manage automated lifecycle programs across channels like Email, SMS, and WhatsApp. We are responsible for:
-
The Flows User Experience: Building an intuitive visual editor, staff-side management tools, and the analytics previews that allow users to create and modify flows with ease.
-
Developer APIs: Managing the configuration and APIs that handle creating, editing, cloning, and versioning flows.
-
Analytics & Reporting: Delivering rich insights, node-level metrics, and revenue/conversion analytics that help users understand exactly how their automations are performing.
-
Looking to the future, we are focused on expanding the flow editor ecosystem and building smarter recommendations and actionable insights to help users optimize their strategies.
What We’re Looking For
- 3+ years of experience in a software engineering role with a proven track record of building high-quality products.
- Strong Full Stack proficiency: Experience building end-to-end solutions using Python and Django on the backend, and React and TypeScript on the frontend.
- API Design experience: Ability to design and maintain robust RESTful APIs (experience with developer-facing APIs is a plus).
- Infrastructure & Database knowledge: Familiarity with relational databases (MySQL/Aurora) and exposure to cloud infrastructure, specifically AWS.
- Engineering best practices: A focus on writing clean, maintainable code, participating in code reviews, and leading robust testing practices.
- Agile collaboration: Experience working in fast-paced environments and partnering effectively with Product and Design teams.
- Experience using AI coding tools like Claude Code or Cursor to accelerate development.
Nice to Have
- Experience with infrastructure as code, such as Terraform.
- Familiarity with asynchronous task queues and event-driven architecture (Pulsar, Kafka, RabbitMQ, Celery).
- Background in digital marketing, customer data software, or building analytics products.
- Exposure to machine learning concepts, as we work towards building smarter recommendations for our users.
- Experience building cloud-native solutions, ideally on AWS.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Ready to apply?
Apply to Klaviyo
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a compassionate Care Coordinator to join our team.
The Opportunity:
Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You’re the first and last touchpoint for our patients, so you’ll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations.What You’ll Do:
- Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
- Manage the schedule of daily appointments and walk-ins
- Take and make calls and communicate via email to other Vet Practices and clients as necessary
- Keep our common areas clean and well stocked
- Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
- Perform other duties as assigned by your team leaders
You Have:
- At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
- Experience in the veterinary industry preferred
- Excellent written and verbal communication skills
- High attention to detail and ability to multitask with accuracy and efficiency
- A high comfort level typing and utilizing multiple computer systems
- Prior experience in veterinary practices or animal care is a plus
We Offer:
- Competitive Pay | $17-$22/hr | Based on Experience
- Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
- Team-Based Profit Sharing
- Strong Team Culture
- Discount on In-Clinic Services for Pets
- Flexible Scheduling Models with scheduled released at least a month in advance
- Commuter Benefits
- A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position. Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role.
Ready to apply?
Apply to Bond Vet
At MERGE, we are Built Different. We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This approach recognizes that humans are multidimensional and complex, and uses AI to ensure every brand interaction feels natural, contextual, and relevant.
This commitment to human-first innovation is what brings us together and propels us forward. We are united by our North Star: to unite people and brands to empower healthier, happier lives.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.
As our Paid Search Media Strategist, you will support the creation, optimization, and reporting of paid search campaigns across the portfolio assigned to you. You will be the engine behind our accounts—conducting the research necessary to build campaigns, monitoring performance, running rigorous QA for launches and delivering optimization and insights that drive client growth.
Key Responsibilities
Campaign Creation & Launch
- Structure & Creation: Build and launch comprehensive campaigns across search, Performance Max, Demand Gen and more, ensuring best-practice account structure, compelling ad copy, tailored keyword lists, and client-specific targeting strategies.
- Deployment: Upload the campaigns to relevant platforms using tools like Google Editor, Google Ads, and Microsoft Ads.
- Quality Control: Execute rigorous Quality Assurance (QA) on all campaigns before launch to guarantee accuracy and adherence to best practices.
Optimization & Management
- Budgeting: Accurately forecast and pace monthly budgets to ensure spending aligns with client targets.
- Routine Optimization: Manage the daily health of accounts through Search Query Report (SQR) analysis, negative keyword maintenance, bid adjustments, competitors monitoring, and A/B testing.
- Auditing: Routinely check campaign settings and performance to ensure adherence to best practices.
Performance Management:
- Daily Monitoring: Consistently track performance metrics to ensure benchmarks are met.
- Analysis and Reporting: Deliver campaign results reporting focused on providing actionable insights and proactive, forward-looking recommendations.
Ad Hoc Requests & Cross-Functional Communication
- Assist the account lead with ad hoc requests from internal teams and the client.
- Provide support in developing process documentation, Points of View (POVs), and sharing product updates.
Qualifications & Skills
Required Experience & Education
- Experience: 2 to 3 years of professional paid search experience.
- Education: Bachelor’s degree in Marketing, Communications, Advertising, and/or equivalent work experience.
- Certifications: Google Ads Certification is required. Google Analytics Certification is a plus.
Technical Competencies
- Platform Mastery: Demonstrated mastery of Google Ads, Microsoft Ads and Google Ads Editor.
- Data Analysis & Excel: Strong skills in core Excel functions, specifically those pertaining to data analysis.
- Analytical Mindset: Strong analytical skills with keen attention to detail and a problem-solving orientation.
Communication & Soft Skills
- Communication: Excellent written, verbal, and interpersonal communication skills.
- Presentation: Strong presentation skills
- Project Management: Excellent organization skills with the ability to manage multiple projects and deadlines effectively within a team environment.
Critical Thinking: Ability to think critically about business problems and propose data-backed solutions.
#LI-JK1
#LI-HYBRID
At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.
MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.
The salary range for this role is [$66,850 - $80,200], based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
And here’s how we live our values at MERGE
- Ability. Mastering our craft
- Agility. Delivering with a growth mindset
- Humility. Collaborating for shared success
MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
Ready to apply?
Apply to MERGE
Business Solutions Architect: Finance Systems
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.
Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters at a company where you matter.
Your Impact
Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Finance Systems portfolio. This role owns delivery and ongoing product management for critical finance platforms that support close, consolidation, revenue recognition, compliance, and financial reporting. In the near term, you will lead two high-visibility initiatives: the implementation of Axon’s Finance & Accounting Consolidation platform and a major RevStream upgrade. Over time, you will operate as the product owner for assigned finance systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across Finance. You will partner closely with Finance, Accounting, Revenue Operations, Tax, IT, Engineering, and Enterprise Architecture. You own what gets delivered and why; technical teams own how it is built.
What You’ll Do
Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship.
Reports to: Director, BSA
Direct Reports: None
Product & Program Leadership
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Act as the product manager and delivery lead for Axon’s Finance Systems, including consolidation, revenue, close management, and reporting platforms.
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Lead the Finance & Accounting Consolidation implementation end-to-end: scope definition, roadmap planning, delivery execution, stakeholder alignment, and value realization.
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Own the RevStream upgrade and future revenue system enhancements, ensuring alignment with revenue recognition standards and Finance strategy.
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Translate complex finance, accounting, and compliance requirements into clear product requirements, prioritized backlogs, and phased delivery plans.
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Drive cross-functional execution across Finance, IT, Engineering, Data, and external vendors.
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Own release planning, UAT strategy, cutover readiness, and post-implementation adoption.
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Ensure regulatory, statutory, and tax requirements (GAAP, statutory reporting, GAAP-to-Tax, Pillar 2, revenue recognition) are embedded into product scope and validated.
Product Ownership & Governance
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Serve as the system/product owner for assigned Finance Systems, accountable for roadmap prioritization, tradeoffs, and platform health.
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Establish governance for finance system changes, data quality, financial hierarchies, and master data in partnership with Finance and MDM teams.
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Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
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Define success metrics, track adoption, and communicate outcomes, risks, and tradeoffs to Finance and IT leadership.
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Identify opportunities to reduce manual effort, improve controls, and scale finance operations through automation and workflow improvements.
What You Bring
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Bachelor’s degree in Finance, Accounting, Information Systems, or related field (or equivalent experience)
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8+ years of experience in finance systems, business systems product management, or enterprise delivery roles
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Deep understanding of financial close, consolidation, revenue recognition, reconciliations, and statutory reporting
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Proven experience owning complex finance system initiatives (e.g., consolidation platforms, revenue systems, close automation)
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Experience with platforms such as OneStream, Oracle EPM, Workiva, BlackLine, RevStream, or similar finance tools
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Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery
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Technical fluency with ERPs and analytics platforms (D365 F&O, Snowflake, Power BI, Sigma) sufficient to partner successfully with engineering and data teams
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Ability to operate autonomously on ambiguous, high-impact initiatives
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Strong communication skills and executive presence; comfortable presenting recommendations and tradeoffs to senior stakeholders
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Collaborative, outcome-driven mindset with a passion for continuous improvement
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonAbout us
Pliancy is fundamentally changing the way businesses value technology. We're on a mission to prove that the right technology (and the right technologists) can help accelerate progress toward radical, ambitious goals. Pliancy specializes in partnering with life sciences organizations, capital management firms, and emerging startups, providing IT support to bold leaders pushing science and technology forward.
Our employees and clients find that we’re starkly different from other IT organizations because we challenge the status quo in two major ways: by putting people first in every decision we make, and by innovating towards simplicity every chance we get. As a people-first company that invests in the long-term success of our employees, we’re looking for creative thinkers who like to solve interesting problems. We prioritize curiosity and empathy in all of our hiring decisions.
About the Role
What's an average day like?
The clients you’ll work with are primarily life sciences organizations and capital management firms (likely venture capital, private equity, or hedge funds). Pliancy prides itself on working with clients who respect our team and expertise. You will typically be integrated with your assigned client(s), focusing on meeting their IT operational needs. You’ll get to solve interesting, important challenges in collaboration with teammates who have a passion for technology and helping people. If you love innovating, building relationships, and socializing with fellow team members, you’ll love our culture.
A typical week is a mix of four-hour and eight-hour scheduled site visits consulting with your primary clients, researching solutions, implementing projects, using technology to improve processes and workflows, improving documentation, training users, and responding to ad-hoc requests. When not scheduled at your clients’ sites, you may drop in at the local office to collaborate with a coworker on pending issues. The remainder of the time is spent with the team on internal solutions, special projects, ticket escalations, and learning new technologies.
Who are we looking for?
You are passionate about technology and love learning new things. You’re an attentive, curious person who loves connecting with the people you support and working in a team environment. To you, clients are people, not just ticket numbers or cases to solve; you build relationships and, as a by-product, you build trust. Few things make you feel better at the end of a workday than helping your team work swiftly and efficiently toward a common goal. You look out for your clients and colleagues, and they’re grateful for your responsiveness. You enjoy solving business problems through the clever use of emerging technologies, often pioneering the adoption of new tools.
Responsibilities
- Drive the adoption of forward-thinking technology in rapid-growth environments
- Develop unique, cutting-edge solutions to business problems by leveraging technology
- Scope client solutions, identify the best option(s), and implement them within client environments
- Provide high-touch support to executives, executive assistants, and staff
- Troubleshoot day-to-day technical issues and assist with daily requests
- Manage IT operations for clients, including user administration and support
- Train users on and assist with the use of tools and technology to meet business needs
- Document assets, configurations, passwords, processes, etc. to ensure current and accurate records
- Assist with office moves, upgrades, and AV deployments
Requirements
Note: We will review and consider all applicants.
Should have
- Willing and able to commute within Boston
- 5+ years of general IT support experience
- Extensive macOS and Windows desktop experience
- Extensive M365 & Google Workspace administration experience
- MDM (device posturing) experience (Addigy, Intune)
- Working knowledge of Active Directory/Azure AD
- Experience with cloud ID services (Okta/DUO) and other MFA/SSO providers
- Experience with common SaaS Offerings (including, but not limited to, Microsoft365, Box, Dropbox, and Egnyte)
- Working functional knowledge of public cloud (AWS, Google Cloud, Microsoft Azure), with particular emphasis on IaaS and PaaS technology
- General understanding of network fundamentals and ability to configure GUI-based network hardware
- Excellent soft skills (relationship-building, communication, stress management)
- Experience supporting and communicating with executive teams
- Experience using professional skills to solve business needs independently
- Proven ability to learn new technologies quickly
- Troubleshooting experience (ability to work through issues methodically)
- Ability & willingness to properly document processes and assets
- A sense of pride and ownership in your work
- A team-centric mentality, with a focus on collaboration, communication, documentation, improving processes, and succeeding together
- Authorization to work in USA for any employer
Nice to Have
- Experience/familiarity with life sciences software (GraphPad, Schrödinger, MOE, etc.)
- Proficiency in BASH, ZSH, PowerShell, or equivalent scripting skills
- Ability to utilize APIs for data collection and employ programming languages for action (automation)
- Expertise in using profiles, open-source tools, or custom-built solutions for MDM customization
- Technology strategy and roadmapping skills: collating requirements from various business sectors to devise solutions and bridge knowledge gaps
- Experience initiating, monitoring, and otherwise managing projects of all sizes
Benefits
- Salary: $95,000–$115,000 per year, dependent on experience, plus a quarterly incentive pay program
- Healthcare: Premiums for our base-level healthcare plan are 100% covered for employees and 50% covered for dependents, with the option to upgrade plus optional dental and vision plans
- Company-funded HRA reimbursement account to help cover medical copays, deductibles, and coinsurance
- Employer-funded commuter benefits and mileage reimbursement
- 401(k) match offered to help you plan for your long-term future
- Unlimited PTO
- Paid leave for new parents, including adoptive parents, to support your family's growth
- Employee stock options so you can share in Pliancy's success
Why work with us?
- Community-minded, empathetic teammates who take pride in their work—and make it fun, too
- A manager who will help you grow and identify opportunities for career development
- The opportunity to support clients solving challenging problems in pursuit of meaningful goals
- Flexible schedule designed to empower your communication and time management skills
- Benefits and perks built to meaningfully support you and your family
Ready to apply?
Apply to Pliancy
About us
Pliancy is fundamentally changing the way businesses value technology. We're on a mission to prove that the right technology (and the right technologists) can help accelerate progress toward radical, ambitious goals. Pliancy specializes in partnering with life sciences organizations, capital management firms, and emerging startups, providing IT support to bold leaders pushing science and technology forward.
Our employees and clients find that we’re starkly different from other IT organizations because we challenge the status quo in two major ways: by putting people first in every decision we make, and by innovating towards simplicity every chance we get. As a people-first company that invests in the long-term success of our employees, we’re looking for creative thinkers who like to solve interesting problems. We prioritize curiosity and empathy in all of our hiring decisions.
About the Role
What's an average day like?
The clients you’ll work with are primarily life sciences organizations and capital management firms (likely venture capital, private equity, or hedge funds). Pliancy prides itself on working with clients who respect our team and expertise. You will typically be integrated with your assigned client(s), focusing on meeting their IT operational needs. You’ll get to solve interesting, important challenges in collaboration with teammates who have a passion for technology and helping people. If you love innovating, building relationships, and socializing with fellow team members, you’ll love our culture.
A typical week is a mix of four-hour and eight-hour scheduled site visits consulting with your primary clients, researching solutions, implementing projects, using technology to improve processes and workflows, improving documentation, training users, and responding to ad-hoc requests. When not scheduled at your clients’ sites, you may drop in at the local office to collaborate with a coworker on pending issues. The remainder of the time is spent with the team on internal solutions, special projects, ticket escalations, and learning new technologies.
Who are we looking for?
You are passionate about technology and love learning new things. You’re an attentive, curious person who loves connecting with the people you support and working in a team environment. To you, clients are people, not just ticket numbers or cases to solve; you build relationships and, as a by-product, you build trust. Few things make you feel better at the end of a workday than helping your team work swiftly and efficiently toward a common goal. You look out for your clients and colleagues, and they’re grateful for your responsiveness. You enjoy solving business problems through the clever use of emerging technologies, often pioneering the adoption of new tools.
Responsibilities
- Drive the adoption of forward-thinking technology in rapid-growth environments
- Develop unique, cutting-edge solutions to business problems by leveraging technology
- Scope client solutions, identify the best option(s), and implement them within client environments
- Provide high-touch support to executives, executive assistants, and staff
- Troubleshoot day-to-day technical issues and assist with daily requests
- Manage IT operations for clients, including user administration and support
- Train users on and assist with the use of tools and technology to meet business needs
- Document assets, configurations, passwords, processes, etc. to ensure current and accurate records
- Assist with office moves, upgrades, and AV deployments
Requirements
Note: We will review and consider all applicants.
Should have
- Willing and able to commute within Boston
- 5+ years of general IT support experience
- Extensive macOS and Windows desktop experience
- Extensive M365 & Google Workspace administration experience
- MDM (device posturing) experience (Addigy, Intune)
- Working knowledge of Active Directory/Azure AD
- Experience with cloud ID services (Okta/DUO) and other MFA/SSO providers
- Experience with common SaaS Offerings (including, but not limited to, Microsoft365, Box, Dropbox, and Egnyte)
- Working functional knowledge of public cloud (AWS, Google Cloud, Microsoft Azure), with particular emphasis on IaaS and PaaS technology
- General understanding of network fundamentals and ability to configure GUI-based network hardware
- Excellent soft skills (relationship-building, communication, stress management)
- Experience supporting and communicating with executive teams
- Experience using professional skills to solve business needs independently
- Proven ability to learn new technologies quickly
- Troubleshooting experience (ability to work through issues methodically)
- Ability & willingness to properly document processes and assets
- A sense of pride and ownership in your work
- A team-centric mentality, with a focus on collaboration, communication, documentation, improving processes, and succeeding together
- Authorization to work in USA for any employer
Nice to Have
- Experience/familiarity with life sciences software (GraphPad, Schrödinger, MOE, etc.)
- Proficiency in BASH, ZSH, PowerShell, or equivalent scripting skills
- Ability to utilize APIs for data collection and employ programming languages for action (automation)
- Expertise in using profiles, open-source tools, or custom-built solutions for MDM customization
- Technology strategy and roadmapping skills: collating requirements from various business sectors to devise solutions and bridge knowledge gaps
- Experience initiating, monitoring, and otherwise managing projects of all sizes
Benefits
- Salary: $95,000–$115,000 per year, dependent on experience, plus a quarterly incentive pay program
- Healthcare: Premiums for our base-level healthcare plan are 100% covered for employees and 50% covered for dependents, with the option to upgrade plus optional dental and vision plans
- Company-funded HRA reimbursement account to help cover medical copays, deductibles, and coinsurance
- Employer-funded commuter benefits and mileage reimbursement
- 401(k) match offered to help you plan for your long-term future
- Unlimited PTO
- Paid leave for new parents, including adoptive parents, to support your family's growth
- Employee stock options so you can share in Pliancy's success
Why work with us?
- Community-minded, empathetic teammates who take pride in their work—and make it fun, too
- A manager who will help you grow and identify opportunities for career development
- The opportunity to support clients solving challenging problems in pursuit of meaningful goals
- Flexible schedule designed to empower your communication and time management skills
- Benefits and perks built to meaningfully support you and your family
Ready to apply?
Apply to Pliancy
Overview
We are a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.
Our store teams operate in environments fueled by our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Editor, it is your job to ensure the customer experience lives through with our product, its presentation, packaging, and care. Driven by an authentic desire to collaborate and engage with others, you will inspire and create exceptional experiences for our customers as they discover and deepen their connection with our brand through our products - whether in-store, picking up an online order, or processing a return or exchange. As an avid team player, you will collaborate with all members of the store team to ensure every customer touchpoint throughout their experience is cohesive and seamless. Known for being optimistic and able to find joy with everyday interactions, you will help set the tone for the overall culture within the store team - joy is our language! Editors will be part of a team of impassioned storytellers, driven by curiosity and the power of the Glossier community, reimagining the future of beauty one experience at a time.
As part of the store’s team, you will be fully immersed in every aspect of our customers’ journeys as they visit our stores. Therefore, as an Editor, you will be trained in all aspects of the store operation, including our customer-facing and back-of-house operations. You will assist with coverage and will be equipped to work in both environments, front and back of the house. Having a holistic understanding of the customer journey, from start to finish, will strengthen our team’s abilities when assisting customers with any and all inquiries - with leadership guidance and support as needed. Performance expectations include but are not limited to the following:
Customer Experience
- Embody Glossier’s core values of Devoted to the Customer, Inclusive, Courageous, Curious, Discerning, and Results Driven in everything you do.
- Model and coach Glossier’s customer experience principles, as defined by Glossier’s Selling Ceremony, ensuring consistently memorable and inspiring experiences that begin in-store and continue post-store visit..
- Become an expert on the entire portfolio of products, with an active working knowledge on product basics, key benefits, application, formula, customer recommendations, and care.
- Following the principles of Glossier’s Selling Ceremony, lead inclusive and interactive product engagement, focusing on demonstrations, applications, recommendations, and routine building, with all customers.
- Lead meaningful customer interactions with a hospitality mindset during in-store events such as master classes, promotional activations, and other in-store initiatives as communicated by store leadership.
- Focus on mastering selling behaviors in the pursuit of meeting and exceeding business objectives, with careful attention to key performance indicators (e.g., AOV, UPT, etc.).
- Develop and nurture relationships with new and repeat customers, frequently engaging them pre and post visits to share details on communication on promotional events, follow-up on purchases, or just checking in!) by way of consistent and thoughtful clienteling efforts.
- Master all of our customer service expectations, following our training fundamentals, becoming an exemplary Editor and advisor to existing and new team members.
- Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly.
- Become a brand ambassador, fully versed in all aspects of the Glossier brand and experience!
Teamwork
- Operate with optimism and joy— having fun is not only allowed, it’s encouraged!Share sustained excitement with the Glossier community on product launches, activations, and special events as executed by store leadership.Be a safety champion for all! Safely completing all work responsibilities and ensuring the work environment is free of safety hazards, immediately reporting any concerns to management when applicable.
- Partner with store leadership to effectively communicate feedback on inventory logistics, packaging, and customer feedback regarding their physical experience with our products.
- Serve as a product guru and an added resource for product demonstrations (especially for new hires, cross-training team members, or new product launches), in partnership with store leadership.
- Outstanding collaborator, able to partner with all members of the leadership and store team in the fulfillment of special projects and/or assignments.
Operational Excellence
- Take pride and careful care of inventory, store facilities (both, front and back of house spaces), and company equipment and technology, with a focus on upkeep, organization, and safety.
- Adhere to safety standards as defined by the store leadership team, in accordance with federal and state guidelines.
- Restock and replenish inventory in accordance with business and operational standards by leveraging the expertise of inventory management systems, inventory reporting, and store logistics.
- Focus on inventory accuracy, following a meticulous, yet expeditious, mindset when fulfilling customer orders.
- Receive, manage, and inspect shipment receipts in a careful and thorough manner to ensure accuracy and quality, and diligently report discrepancies accordingly.
- Active participant in visual projects (e.g., new display activations, floor moves, product launches, brand events, etc.).
- Uphold all uniform standards, closely following presentation guidelines.
- Become an expert in all operational procedures of the store, both in front and back of house operations, with a focus on providing support to newly hired team members.
- Observe strict confidentiality, particularly as it pertains to handling sensitive information (such as customer information, product launches, company programming, etc.).
- Skillful multitasker, able to accommodate multiple customer requests at a time without compromising service standards of excellence.
Qualifications
- Passion for creating memorable experiences through meaningful personal interactions– i.e. true people enthusiasts!
- An effective collaborator in nature, driven by the power of teamwork, who thrives in group settings.
- Positive, willing to learn and grow, and motivated to perform in fast-paced environments.
- Highly adaptable with an impeccable ability to multitask.
- An advocate for all members of our community, promoting inclusion and belonging - always.
- Demonstrated ability to show empathy and understanding while still driving action.
- Driven by operational excellence, understanding the logistics of a retail operation in order for the customer experience to be one that is operationally seamless and memorable.
- Desire and willingness to roll up your sleeves and jump in when the situation requires it.
- Ability to work a flexible schedule, including evenings, weekends, and holidays required.
- Prior experience with POS (point of sale) or inventory management systems a plus.
- Demonstrated ability to drive sales without compromising a hospitality mindset.
- 2+ years of experience in a fast-paced retail or hospitality environment a plus.
Click here to view the candidate privacy policy under FAQ's
We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.
Ready to apply?
Apply to Glossier
Overview
Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As a Key Lead, it’s your responsibility to support the overall efforts of the store’s leadership team in creating inspiring and exceptional experiences, and fostering and maintaining a safe, equitable, and inclusive environment for both store teams and customers. Finally, acting as a constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.
As an extension of the store’s leadership team, you will be fully immersed in the store’s FOH and BOH operations. Performance expectations include but are not limited to the following:
Team Leadership
- Support an employee culture that is driven by our people-first employee experience philosophy.
- Deeply understand, embody, and model Glossier’s mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.
- Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discrimination, harassment, bullying, and intimidation.
- Liaise with the store’s leadership team to maintain clear, open, and ongoing communication as it relates to positive and/or developmental feedback on the store team or any other operational observations.
- Participate in the store’s recognition initiatives, in partnership with the store’s leadership team, supporting a work environment of collaboration, camaraderie, and fun— joy is our language!
- Serve as a deeply knowledgeable resource of our product philosophy and portfolio as well as our operational standards of excellence to the store team.
- Manage coverage needs on a daily basis (meal breaks, rest periods) as well as completing the Editor Zone Charts.
- Lead team communication through shift meetings (morning or afternoon “huddles”), sharing relevant information as needed (business goals, HQ updates, store news, etc.).
Customer Experience Leadership
- Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring customer and employee experiences.
- Spend 100% of your time on the sales floor and/or BOH areas as assigned, working directly with customers and the store team.
- Active participation in the Host of the Party (HOP - Manager on Duty/MOD) program.
- Serve as an added resource to the store team when customer matters arise requiring leadership support.
- Assist the store team with any ad hoc customer accommodations (e.g., returns/exchanges, guest recovery accommodations, etc.).
- Recognize and reinforce excellent customer service interactions and facilitate a “best practice” resource library to be incorporated into training.
- Ensure all operational standards are upheld (e.g., visual merchandising, store cleanliness, safety processes, etc.).
Business Leadership
- Deeply knowledgeable of business KPIs and responsible for reinforcing communication to the team in a fun and engaging manner.
- Responsible for opening and closing duties at the beginning and/or end of the business day, setting the store up for success.
- Serve as an extension of the leadership team when managing ad hoc vendor requests, liaising with leadership as needed.
- Deliver on Glossier’s unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, while demonstrating an understanding of ultimate financial impact.
- Support the efforts of building connections within the community, in partnership with the Associate Store Director(s), to strengthen opportunities to network and create new local partnerships for potential events, etc.
Qualifications
- 2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality environment.
- Experience in promoting and supporting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.
- Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured.
- Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.
- Desire and willingness to roll up your sleeves and jump in when the situation requires it.
- Passion for building exceptional, detail-oriented, customer and employee experiences.
- Ability to work a flexible schedule, including evenings, weekends, and holidays required.
- Skilled in executing customer service and operational efficiencies a plus.
In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:
- The estimated pay range for this role is $20.00 - $21.00 per hour.
- There may be future opportunities for continued pay progression based on continued strong performance in the role.
- Full-time positions are also eligible for a competitive compensation and benefits package. Learn more at the Glossier Career page.
Click here to view the candidate privacy policy under FAQ's
We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.
Ready to apply?
Apply to Glossier
Chip Architecture Leader
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Lightmatter is leading the revolution in AI data center infrastructure, enabling the next giant leaps in human progress. The company invented the world’s first 3D-stacked photonics engine, Passage™, capable of connecting thousands to millions of processors at the speed of light in extreme-scale data centers for the most advanced AI and HPC workloads.
Lightmatter raised $400 million in its Series D round, reaching a valuation of $4.4 billion. We will continue to accelerate the development of data center photonics and grow every department at Lightmatter!
If you're passionate about tackling complex challenges, making an impact, and being an expert in your craft, join our team of brilliant scientists, engineers, and accomplished industry leaders.
Lightmatter is (re)inventing the future of computing with light!
About this Role
We are hiring a Head of Chip Architecture, you will collaborate with both external partners and internal engineering teams to develop and deliver innovative, high-volume photonics products. In this role, you will define advanced chip architectures for co-packaged optics, working closely with cross-disciplinary teams to model, analyze, and optimize system performance. Success in this role requires deep domain expertise in silicon photonics, high-frequency (50+ GHz) electro-optic interfaces, lasers, optical amplifiers, fiber-optic communications, and packaging/assembly techniques. Strong analytical problem-solving, effective communication, and technical leadership are essential. You will be expected to be the primary technical liaison for key customers, partners, and internal stakeholders. You will also represent Lightmatter’s at premier industry conferences.
Join a tight-knit team where each individual’s contributions directly influence the success of the company and product. You'll have the opportunity to build a new kind of computer from the ground up and to solve groundbreaking challenges along the way. Work with people who love to build and who thrive in technically diverse environments where great ideas are prioritized.
Responsibilities:
- Guide, coach, and mentor a team of chip architects from different domains: photonics, digital, and analog.
- Define chip architectures for datacenter/AI compute optical interconnect demonstrations and products.
- Lead the co-optimization of SerDes, analog front ends, and optical transceivers to achieve best-in-class performance in terms of performance, energy efficiency, and costs.
- Work with other engineering leaders to plan, set, and execute on development, tapeout, and validation timelines.
- Provide technical leadership to cross-functional engineering teams.
- Represent the architecture team in executive-level reviews, industry forums, and customer negotiations.
- Act as the primary technical liaison for key customers, partners, and stakeholders regarding our current chip’s architecture and future roadmap.
- Drive the technical selling process by clearly articulating the competitive advantages, performance metrics, and cost benefits to both technical and non-technical customers.
- Communicate complex technical concepts clearly to both technical and non-technical stakeholders.
- Partner with the Product and Sales teams to define next-generation photonic products.
- Research and evaluate emerging optical interconnect technologies, and drive technology roadmaps aligned with market trends and strategic objectives.
- Develop new IP. Publish technical findings at top journals and share our technical expertise at conferences.
- Be Lightmatter’s ambassador.
This is not a complete listing of the responsibilities. It’s a representation of the things you will be doing
Qualifications:
- A Ph.D. degree in Electrical Engineering, Applied Physics, or a related field with 10+ years of relevant experience and leading teams.
- Must have managerial experience
- Strong track record in managing teams and helping them grow and achieve at the highest level.
- Deep technical knowledge in photonic/AMS chip co-design.
- Proven success in developing, taping out, and bringing-up state-of-the-art photonic/AMS chips and system solutions.
- Proven track record of successfully taking at least two chip architectures from concept to high-volume production.
- Demonstrated experience serving as a primary technical point of contact with major external customers, partners, or vendors.
- Proven ability to translate complex technical concepts into compelling business value propositions for executive and non-technical audiences.
- Strong track record of planning and driving complex projects to completion.
- Ability to work cross-functionally with other organizations to achieve company-wide goals.
- Deep understanding of market trends and application of optical interconnects.
- Must to travel 30% of the time
Preferred Qualifications:
- World-class technical leadership: demonstrated absolute technical and people excellence.
- Strong track record of innovation in photonics as evidenced by patents and publications.
- Demonstrated creative problem-solving skills for problems that have no obvious solutions.
- Strong publication record and public speaking experience.
- Ability to retain and attract new talent.
- Executing R&D for product and market needs.
- Willingness to engage and learn quickly to ensure mission success. Self-starter with a “no task is too big or small” attitude.
Benefits
- Comprehensive Health Care Plan (Medical, Dental & Vision)
- Retirement Savings Matching Program
- Life Insurance (Basic, Voluntary & AD&D)
- Generous Time Off (Vacation, Sick & Public Holidays)
- Paid Family Leave
- Short Term & Long Term Disability
- Training & Development
- Commuter Benefits
- Flexible, hybrid workplace model
- Equity grants (applicable to full-time employees)
Benefits eligibility may vary depending on your employment status and location. Lightmatter recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.
Export Control
Candidates should have capacity to comply with the federally mandated requirements of U.S. export control laws.
Ready to apply?
Apply to Lightmatter
Freelance Video Producer/Editor
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617MediaGroup, one of the fastest-growing progressive communications firms in the U.S., is seeking videography and photography freelancers in the Boston area to work with us on an as-needed basis on a variety of projects.
The ideal candidates will have photography and location videography skills for on-location assignments in addition to editing experience.
Skills and Qualifications:
- 2-3+ years of professional post-production experience
- Expertise in Adobe Premiere and the Creative Suite workflow
- High level of proficiency in crafting narrative arcs with interview-based material
- Self-directing, independent ability to carry a script and material into completed content
- Takes feedback well from team to deliver content according to agency/client need
- Up to date with the latest aesthetic trends in social media, digital, and TV advertising content
Preferred Qualifications:
- Field photography experience—especially with events and portraits, natural lighting, and flash photography experience
- Field videography experience—event capture and unscripted live-action coverage, framing and lighting for interviews, and high-fidelity audio recording
A valid driver’s license and a purchased or leased automobile with a valid inspection sticker for personal transportation to and from the office as well as work events is required.
Please note that we receive hundreds of applications each month, and we are not able to respond to every individual application. If you do not receive a response from our organization within 90 days either in the form of initial outreach or follow-up correspondence, please assume that your application has not been chosen for the specific career opportunity to which you applied. You may re-apply at any time for future opportunities. While we do our best to ensure timely and thorough correspondence with applicants, the volume of applications we receive does not allow us to respond individually in all cases. Thank you again for your interest in pursuing employment with 617MediaGroup.
Ready to apply?
Apply to 617MediaGroup