We're on a mission to transform the working lives of millions of people — and we're looking for someone to take our customer support to the next level: as the first point of contact for our customers and as the architect of the AI-powered infrastructure that makes us sustainably scalable.

How we work

• AI first. We use AI as a daily tool across the entire company — from engineering to operations to support.
• Hands-on over hierarchy. The best idea wins, regardless of where it comes from.
• Speed with substance. We move fast and build things that last.
• Impact at scale. Your work directly shapes how millions of frontline workers experience their workday.

About the role

You'll enjoy this role if you like doing the following:

• Excellent customer support as your foundation. You're the primary contact for all incoming customer requests, ensuring tickets are handled in a structured, timely, and high-quality way. You stay on top of high ticket volumes and prioritize with confidence.
• AI-driven process optimization as your core work. You actively track developments in AI models and tools (Claude, Gemini, ChatGPT and others), independently challenge existing processes, and build intelligent automations, AI-powered triage, and scalable self-service solutions.
• Building scalable infrastructure. You configure and optimize our support platform (Zendesk or similar) — not just as a user, but as an architect. You build the KPIs and reporting structures that enable data-driven decisions, and actively push toward a 24/7 support model.
• Moving product and engineering forward. You translate customer feedback into structured, actionable insights for the product team and serve as a productive sparring partner for engineering via Linear, Jira, or similar.

What success looks like after 6–12 months

Recurring requests are measurably reduced through automations or self-service solutions. New AI models and tools are systematically evaluated by you and — where it makes sense — integrated directly into our workflows. Customer feedback flows in a structured, regular way into Product and Engineering. SLAs are consistently met — and processes that were manual a year ago are now automated.

Who you are

We're looking for people who combine technical sharpness with genuine customer focus — and who don't wait for someone to tell them what to improve.

You'll thrive with us if you:

• See support as leverage, not overhead — and ask with every request how the underlying system can be improved.
• Actually use AI, not just read about it. You know what Claude, Gemini, and ChatGPT can do — and deploy them deliberately.
• Create structure under pressure. High ticket volumes don't stress you out — they get you into flow.
• Take ownership from day one — with a hands-on mindset and a clear sense of what actually matters.
• Think across disciplines. Support, Product, and Engineering are one connected system to you.

What you bring

• At least 3 years of experience in customer care or support, ideally in a B2B SaaS environment
• Solid knowledge of a common support platform (e.g. Zendesk, Intercom, Freshdesk) — configuration, automations, macros, and reporting
• Demonstrated, active engagement with AI tools in a professional context: you regularly use and evaluate Claude, Gemini, ChatGPT, and comparable models, and can speak concretely about what you use for what
• Analytical mindset with the ability to prioritize under pressure and escalate in a structured way
• Fluent in both German and English, written and spoken

ABOUT YOU

We are looking for a Procurement Manager based in Germany, with a strong background in procurement, ideally in the hospitality or consulting industries. You will be responsible for managing key indirect spend categories such as SaaS, furniture, housekeeping, cleaning services, OTAs, maintenance, linen, security, and energy (electricity & gas). This is a highly hands-on role with significant ownership. As our procurement function continues to evolve, you will play a key role in shaping processes, building supplier strategies, and establishing procurement best practices across Europe.

The role offers a unique opportunity to leave a real footprint, take responsibility early, and help scale procurement in a fast-growing hospitality company.

• Take ownership of several purchasing categories across Europe and help improve how procurement works as the team grows
• Find, evaluate, and negotiate with suppliers for services such as housekeeping, maintenance, linen, security, and energy
• Work closely with internal teams to find the best suppliers and solutions for their needs
• Help reduce costs while maintaining high quality and reliable services
• Build strong relationships with key stakeholders and act as a trusted partner for purchasing decisions
• Support the development of supplier strategies that fit Numa’s growth across Europe
• Run supplier selection processes and negotiate contracts with key vendors
• Stay informed about new suppliers, market trends, and better ways of sourcing services
  
  

ABOUT THE ROLE

• 3–5+ years of experience in procurement, including running tenders, negotiating with suppliers, and working with internal stakeholders
• A curious and fast learner who is comfortable picking up new categories and industries quickly
• Someone who enjoys building and improving things, not just maintaining existing processes
• A strong sense of ownership and the motivation to take responsibility and move topics forward independently
• The ability to challenge the status quo and look for better ways of doing things
• Comfortable working in a fast-moving startup environment where not everything is fully structured yet
• Strong collaboration skills and the ability to work with international teams across many markets
• A hands-on mindset — willing to dive into details and solve problems pragmatically
• Fluent in English (German is a plus)

The role

The Sr. Category Manager Operations will be responsible for overseeing category management, strategic sourcing and contracting for CapEx, Material Handling Equipment and Utilities (and also supporting other Operation areas such as MRO, Facilities Management, etc.) for Hello Fresh’s European production sites and offices. The role will also be supporting initiatives targeted to increase the maturity level of Indirect Procurement’s processes and systems landscape. As part of the Operations Procurement team the position will report to the respective cluster lead (Director level).

We are looking for an ambitious, confident, entrepreneurial, and high-spirited Procurement professional with a strength for data processing, optimisation & reporting, ability to navigate ambiguity, attention to detail and great stakeholder management ability.

What you’ll do

• Conduct detailed spend analysis and benchmarking, evaluate market and competitive conditions, and use as a basis to create data based category strategies and sourcing activities
• Align and execute a sourcing roadmap with key stakeholders in the HQ and the local markets to deliver P&L savings and overall procurement value
• Develop and optimize the supplier portfolio across Hello Fresh’s markets
• Cultivate and manage close (senior level) relationships with business partners within Operations to support their objectives and the company growth agenda
• Act as the central point of contact for any Ops Procurement related questions
• Design and maintain category reporting to senior executives and internal stakeholders
• Lead or participate in the implementation of best-in-class procurement processes and tools

What you’ll bring

• The Sr. Indirect Procurement role will oversee a broad range of categories, including CapEx, Material Handling Equipment, Utilities, MRO, and Facilities Management. Candidates should bring solid experience across several of these areas; the wider the category exposure, the stronger the profile. Proven hands-on experience in at least some of these categories is essential.
• Experience within European markets is a key requirement for this role.
• Minimum of 7 years experience in indirect Procurement.
• Degree in Engineering is preferable (but no mandatory)
• Deep knowledge of strategic sourcing methodology, category management, and supplier management
• Excellent analytical skills, attention to detail, and enjoy working independently
• Experience in spend and market analyses as well as benchmarking with focus on european markets.
• Strong written and verbal communication skills, including preparing and delivering presentations and reports
• Outstanding interpersonal skills with proven ability to build trust and credibility with business partners
• Demonstrated change management and project management knowledge
• Readiness to frequently travel nationally/abroad to our sites
• Fluency in business English, additional German language skills are a plus 
  
  * Please submit your resume in English.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Initially we offer 2 years contract. 
• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

We are looking for a Technical Project Manager (TPM) to lead medium to high complexity deployments of our Agentic AI / conversational AI platform for enterprise customers. In this role, you’ll own the end-to-end delivery lifecycle—from scoping and planning through go-live and hypercare—working in a pod model alongside a Forward Deployed Engineer (FDE) and an Agent Architect (AA). You will be the primary owner of timeline, scope, risk, governance, and stakeholder communication, ensuring that customers successfully transition to an Agentic OS layer for their enterprise communications.

Areas of ownership:

Project Ownership & Delivery

• Own end-to-end delivery for assigned Agentic AI customer projects (scope, schedule, budget, risk, quality).
• Run the pod (TPM + FDE + Agent Architect) as a single accountable delivery unit.
• Select and apply appropriate delivery methodology (Waterfall, Agile, or Hybrid) based on customer context and risk profile.
• Drive project planning: work breakdown, dependencies, critical path, and resource allocations across internal and partner teams.
• Maintain up-to-date project plan, RAID log (Risks, Assumptions, Issues, Dependencies) and change log.

Customer & Stakeholder Management

• Serve as primary delivery contact for customer project sponsors, IT, and business stakeholders.
• Facilitate recurring governance: status calls, steering committees, UAT readouts, and go-live reviews.
• Translate technical complexity into clear business impacts for executive stakeholders.
• Manage scope and change requests, ensuring commercial and delivery impacts are understood and agreed. 

Cross-Functional & Pod Coordination

• Coordinate with Forward Deployed Engineers on integration readiness, environment setup, performance, and production stability.
• Coordinate with Agent Architects on discovery, agent design, prompt/context strategy, and conversational tuning.
• Collaborate with Sales, Solution Engineering, Product, and Support to ensure a seamless customer journey from sales handoff through BAU operations.
• Where partners are involved (SI/GSI/BPO), manage co-delivery responsibilities, expectations, and escalation paths.

Methodology & Process Discipline

• Plan and facilitate sprints, retros, and sprint reviews for Agile/hybrid projects; lead stage-gate reviews for Waterfall projects.
• Enforce documentation standards (Charter, Design Docs, Runbooks, Handover Docs).
• Ensure risk and compliance requirements (security reviews, data governance, regulatory constraints) are captured and incorporated into the plan.

Metrics & Reporting

• Define and track deployment KPIs, such as:
• Time to Blueprint, Time to First Agent in UAT, Time to Go-Live
• Milestone On-Time Rate
• Defect and incident trends during QA/UAT and Hypercare
• Report delivery status, risk posture, and mitigation plans to internal and external stakeholders.
• Contribute data to capacity and utilization models to inform planning and staffing.

Who you are:

• 5–8+ years of experience in technical project management, program management, or delivery management for SaaS or enterprise software.
• Hands-on experience delivering solutions involving at least one of:
• Contact Center / CCaaS, UCaaS, conversational AI, IVA/IVR, or related CX platforms.
• Demonstrated ability to work across technical and business stakeholders (IT, Security, Operations, Business Owners).
• Solid understanding of software delivery methodologies (Agile/Scrum, Hybrid, and Waterfall) and when to apply each.
• Strong skills in project planning tools (e.g., Jira, Asana, Monday, MS Project, Smartsheet) and collaboration tools (e.g., Confluence, Notion, Miro).
• Excellent communication, facilitation, and conflict resolution skills.
• Proven track record managing multiple concurrent projects with global, distributed teams.
• Fluency in English & German is required

NICE TO HAVE:

• Experience delivering AI/ML, NLP, LLM-based, or Agentic AI solutions.
• Background in professional services or consulting working with enterprise clients.
• Familiarity with APIs, webhooks, event-driven architectures, cloud infra (AWS/Azure/GCP).
• Certifications: PMP, PRINCE2, CSM/CSPO, SAFe, or equivalent.
• Experience with partner co-delivery (SI, GSI, BPO, or ISV ecosystems).

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As the Principal Partnerships Manager for Switzerland and Eastern Europe, you will drive the strategic development of our partner ecosystem in these high-potential regions. You will be responsible for identifying and scaling the strategic partnerships necessary to secure our market presence, acting as the key driver for growth in these critical expansion markets.

This role is designed for a high-impact individual who thrives on market-entry challenges and possesses the drive to build a regional footprint. Working closely with the EMEA leadership, you will play a key role in defining our regional strategy and execute the tactical moves necessary to establish Parloa as the leading Agentic AI solution in the Swiss and CEE markets.

Areas of ownership:

• Proactively identify, recruit, and grow leading Service Partners in Switzerland and Eastern Europe, leveraging your existing network to accelerate our market entry.
• Develop joint business plans with partners that align goals and strategies, executing impactful co-selling, referrals, and implementation initiatives.
• Lead collaborative marketing and sales efforts alongside partners, bringing innovative AI solutions to market with confidence.
• Conduct regular check-ins and quarterly business reviews with partners, ensuring goals are met and growth is accelerated.
• Partner with cross-functional teams (sales, marketing, product) to ensure seamless communication and strong alignment on goals.

Who you are:

• 8+ years of experience in partner management, channel sales, or strategic alliances within the SaaS, Contact Center, or AI sectors.
• A proven track record of entering new markets and the ability to scale partnership programs from the ground up.
• A deep, pre-existing network of partners and enterprise decision-makers within the Swiss market and/or Eastern Europe.
• Outstanding communication and relationship-building skills, particularly when engaging with C-level executives and senior stakeholders.
• Professionally fluent in German and English, with Turkish language skills being a significant strategic asset.
• Based in Southern Germany, with a strong preference for Munich, to ensure proximity to our DACH operations and the Swiss territory (nice to have).

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. 

About the role:

As a Data Analyst (Strategy & Analytics), you will play a central role in shaping how Parloa uses data to drive growth, efficiency, and strategic clarity. You’ll work across Commercial, Operations, Product, and Tech to turn data into actionable insights that inform decision-making at every level of the company.

This is your opportunity to combine deep analytical work with real business impact by building scalable data products, influencing company-wide strategy, and helping Parloa operate with greater precision and speed.

Areas of ownership:

• End-to-End Analytics: Own analytics projects from problem definition and hypothesis building to data modeling, insight generation, and executive communication.
• Performance & KPI Frameworks: Partner with cross-functional leaders to define KPIs, reporting structures, and metrics that drive accountability and focus.
• Data Products & Reporting: Design and maintain scalable dashboards and reporting solutions that provide clear visibility into company performance.
• Advanced Analytics & Modeling: Build forecasting and predictive models to support planning, resource allocation, and strategic decision-making.
• Business Insights & Optimization: Conduct deep-dive analyses to uncover growth opportunities, operational inefficiencies, and product usage patterns.
• Data Foundation & Quality: Collaborate with data and analytics engineering teams to improve data models, ensure data quality, and scale reliable reporting.

Who you are:

• 5+ years of experience in data analytics, business analytics, or strategy analytics, ideally in a high-growth tech, consulting, or finance environment
• Strong SQL skills; experience in Python or R for advanced analytics is a plus
• Solid understanding of statistical methods and machine learning techniques (e.g. regression, classification, forecasting)
• Experience building dashboards and reporting frameworks using tools like Tableau, Looker, or similar
• Strong understanding of financial data structures and FP&A processes, as well as commercial and operational metrics
• Experience supporting FP&A workflows (e.g., budgeting, forecasting, revenue and KPI tracking) by transforming financial data into well-structured reporting layers aligned with accounting logic and business needs.
• Proven ability to design metrics and translate business questions into structured analytical approaches
• Confidence in communicating insights to senior stakeholders, including executives
• Structured, hypothesis-driven mindset with a pragmatic and hands-on approach 

Our Recruiting Process:

Talent Acquisition → SQL Challenge → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. 

About the role:

As Senior Data Engineer – Internal Platform, you will build and own the data infrastructure that powers Parloa's internal AI transformation. Today, business-critical data lives across dozens of disconnected tools with no unified way to access it — you'll change that by creating a single, self-serve access layer that gives AI agents and teams the business context they need to operate. Working closely with the AI Transformation Team and stakeholders across the non-engineering organization, you'll also define the KPIs and dashboards leadership uses to track AI adoption and impact.

Areas of ownership:

• Data Platform Infrastructure: Own the Internal-facing Databricks workspace end-to-end: configuration, compute, access controls, and cost management.
• Ingestion Pipelines: Build and maintain Airbyte pipelines that pull data from Salesforce, Gong, HRIS, finance systems, and other tools on automated schedules.
• Data Modeling & Transformation: Implement the architecture that turns raw data into clean, trusted, analysis-ready datasets.
• AI Data Enablement: Partner with the AI Transformation Team to ensure AI agents and LLM workflows get the right data in the right format.
• AI Adoption Measurement: Define and build the KPIs and dashboards that track AI usage, proficiency, and business impact across the company.
• Data Governance & Compliance: Own data classification, access policies, GDPR/DPA compliance, and pipeline monitoring.

Who you are:

• Experience designing data layers that power AI/LLM-based applications and agentic workflows.
• Proficiency in Python, SQL, ETL/ELT tools, and MLOps.
• Knowledge of dimensional modeling and modern data warehouse technologies.
• Ability to comprehend and execute on complex requirements and resolve performance issues.
• Ability to articulate complex technical concepts to non-engineering audiences, making data architecture decisions and trade-offs understandable for leadership and cross-functional stakeholders.
• Passion for staying updated and driving innovation in data engineering.
• Ability to define and instrument Al adoption KPls: usage tracking, proficiency distribution, and business impact metrics.
• Understanding of how Al tools consume data – context windows, retrieval patterns, embedding pipelines – and how to optimise data access for.

Our recruiting process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About the Role:  

The Sales Operations Manager owns complex quote support and operational execution while influencing strategy, systems, and process design across the revenue engine. This role acts as a key cross-functional leader, driving consistency, scalability, and compliance across quote-to-cash and broader RevOps initiatives.

This is a global role supporting cross-regional stakeholders. While primary support will focus on local/regional AEs and Sales Managers, the role requires collaboration across time zones and flexibility in work schedules to meet business needs. Participation in global RevOps cadences, including the weekly Thursday Broader RevOps Sync, is required.

This is a full-time, hybrid role which will require you to work from our Berlin office 3 days per week.

Impact You’ll Own:

• Own complex and non-standard deal structures, including pricing exceptions, amendments, and multi-element agreements
• Ensure all quotes are compliant with SOX, revenue recognition, and booking policies
• Influence upstream deal behavior by educating Sales on best practices and policy implications
• Transition from user to system thinker—understanding how changes impact downstream processes
• Extract insights from operational data and translate them into actionable recommendations
• Recommend, lead and manage scalable process improvements from design through implementation
• Document and standardize processes to support growth and audit readiness
• Act as a trusted advisor to Sales leadership, Finance, Legal and cross-functional partners
• Proactively surface trends, risks, and improvement opportunities

What You Bring:

• 6+ years of experience in Revenue Operations, Sales Operations, Deal Desk, or Finance Operations
• Bachelor’s Degree in a relevant field
• Experience supporting global, multi-segment sales organizations
• Ownership of complex quote-to-cash processes across regions
• Experience partnering directly with Sales Directors, Finance leadership, Accounting, Legal, and Systems teams

What Makes You Stand Out:

• You think like a revenue architect — understanding how quoting decisions impact forecasting, accounting, renewals, and long-term customer value
• You bring structured recommendations to leadership, not just summaries
• You’ve influenced global process standardization while navigating regional complexity

Application Deadline:

August 5, 2026 by 11:59p / 23:59 CET (Central European Time)

Benefits While Working at Planet:

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

• Paid time off including vacation, holidays and company-wide days off 
• Employee Wellness Program 
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity 
• Volunteering Paid Time Off

Wir sind smava – der Online-Kreditvergleich. Wir machen Kredite transparent, fair und günstig. Mit über 300.000 zufriedenen Kund*innen sind wir eines der größten FinTechs in Deutschland. Werde jetzt Teil unserer Vision, die digitale Zukunft des Kreditmarktes zu gestalten.

Du arbeitest gerne datenorientiert und brennst für Reports sowie KPIs? Als Sales Performance Manager (w/m/d) spielst du eine wichtige Rolle in unserem Team, denn mithilfe deiner aussagekräftigen Analysen und Reports trägst du zur Verbesserung der Sales Performance bei. Gleichzeitig bist du ein wichtiges Bindeglied zwischen dem operativen Vertrieb und anderen Unternehmensbereichen. Als Teil des Sales Operations Teams unterstützen wir alle kundenorientierten Abteilungen, entscheiden über die Priorisierung von Projekten und Produktinitiativen für den Vertrieb sowie für andere Abteilungen, und orientieren uns dabei an der allgemeinen Unternehmens-Roadmap.

Das machst du bei uns

• Funktionsübergreifende Zusammenarbeit mit anderen Abteilungen, insbesondere Analytics, Sales, PreSales, Customer Success, Quality Management und Product
• Zusammen mit unserem Analytics Team verarbeitest du große Datensätze in aussagekräftige Reports, Analysen und KPIs
• Erstellung neuer Reports und Dashboards in Tableau, Excel und Google Tabellen
• Planung und Scoping von Live-Monitoring und Effizienzanalysen
• Kostensteuerung, Analysen und Deckungsbeitragsrechnung
• Stakeholder Management, Aufbereitung und Vortrag regelmäßiger Präsentationen und Updates

Das bringst du mit

• Ein erfolgreich abgeschlossenes Studium in einem kaufmännischen Bereich (z. B. Betriebswirtschaft) oder eine vergleichbare Ausbildung
• Praktische Berufserfahrung im Bereich Analytics / BI o. Ä.
• Hohe Zahlenaffinität, analytische Denkweise und gute Kommunikation 
• Du präsentierst gerne und hast sehr gute Kenntnisse in Excel und PowerPoint
• Erfahrung mit SQL und dem Bearbeiten von Reports, vorzugsweise in Tableau
• Du hast eine Affinität für KPIs, Reports, Prozesse und Prozessoptimierung
• Du sprichst sehr fließend Deutsch (C1/C2) und hast sehr gute Englisch Kenntnisse

Das bieten wir dir 

• Ein offenes, dynamisches Arbeitsumfeld mit einem multikulturellen Team aus über 50 Nationen 
• Wir setzen uns für ein diverses und inklusives Umfeld ein. Gemeinsam als ein Team mit unseren verschiedenen Fähigkeiten, Ideen und Erfahrungen arbeiten wir aktiv daran, Vielfalt im Unternehmen zu repräsentieren 
• Interne Karriereprogramme, Weiterbildungsmöglichkeiten und Sprachkurse (Deutsch)
• Ein modern ausgestattetes Büro inklusive Dachterrasse, Lounge und vielem mehr
• Unsere Erfolge feiern wir gemeinsam: Dazu kommen wir zu regelmäßigen Events wie zum Company Lunch, Tischtennisturnier oder zu unserer Summer Party zusammen
• Für deine Erholung gibt es 30 Tage Urlaub, Eltern profitieren von 10-Kind Krank Tagen zusätzlich zum gesetzlichen Anspruch
• Für deine körperliche und mentale Gesundheit gibt es Kooperationen mit Sportanbietern sowie wöchentliche Sportangebote in unseren Büros
• Wir engagieren uns für soziale Projekte und bezuschussen dein Ticket für den ÖPNV damit du umweltbewusst unterwegs bist
• Profitiere von exklusiven Angeboten von einer Vielzahl an Marken und sichere dir beim Einkaufen tolle Ersparnisse durch unsere Partnerschaft mit Corporate Benefits
• Eine von smava geförderte betrieblichen Altersvorsorge

Interesse?

Dann bewirb dich jetzt online über den Bewerbungs-Button. Lade hierzu einfach deinen Lebenslauf hoch (vorzugsweise als PDF-Datei) und wir melden uns sobald wie möglich zurück.

Bewerbungen werden ausschließlich über das Bewerbungsformular angenommen.

Ansprechpartner: Felipe Alemany

Bei smava stehen wir für Vielfalt und schaffen ein Umfeld, das eine Vielzahl von Perspektiven, Fähigkeiten und Backgrounds repräsentiert. Wir setzen uns für gleiche Beschäftigungs- und Entwicklungschancen ein, unabhängig vom Geschlecht oder der Geschlechtsidentität, Religion, Alter, sexueller Orientierung, Hautfarbe, Beeinträchtigung, Kultur oder Herkunftsland.

Du möchtest gern mehr über uns erfahren?

Besuche uns auf Instagram: www.instagram.com/smavacareer

#LI-Hybrid

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Global Accounting Specialist for our Finance team in Berlin or Munich, Germany or Madrid, Spain or Lisbon, Portugal!

As part of our Controllership team, you will be instrumental in ensuring the accuracy of financial reporting across our international entities. 
Working in a multicultural environment, you will ensure compliance with local standards (such as German GAAP/HGB) and international regulations, supporting the global financial closing process and Wellhub’s operational efficiency. 
This is an excellent opportunity for a professional looking to apply solid technical knowledge in a fast-growing, global impact scenario.

YOUR IMPACT

• Perform day-to-day accounting functions for multiple international entities, including journal entries in general ledger, intercompany transactions, and account reconciliations.
• Ensure timely and accurate monthly, quarterly, and annual financial close processes across global entities.
• Coordinate and reconcile intercompany accounts and ensure proper eliminations during consolidation.
• Assist with the consolidation of financial results in accordance with German GAAP (HGB) 
• Work with external auditors and internal stakeholders during audits and reviews of international operations.
• Ensure compliance with local statutory accounting and tax regulations in all relevant jurisdictions.
• Collaborate with local finance teams and service providers to support payroll, VAT/GST, and other local reporting requirements.
• Assist in the development and implementation of global accounting policies, procedures, and internal controls.
• Participate in global ERP system implementations or upgrades as needed.
  
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Degree in Accounting, Administration, Finance, or a related field.
• A strong understanding of accounting principles, financial closing processes, and global business models.Advanced proficiency in Excel, including hard-coding.
• Experience with financial systems such as Datev and Lucanet can be a plus.
• Familiarity with data analysis tools like Power Pivot Table (BI) and basic knowledge of SQL can be a plus.
• Ability to work independently and collaboratively across geographies.
• Proven experience in a global accounting role, with a focus on general ledger.
• Demonstrated ability to perform reconciliations and financial analysis.3+ years of experience in accounting, preferably in a multinational environment.
• Experience with german GAAP and other european local GAAP - US GAAP is a plus.
• Familiarity with accounting and ERP systems (e.g.Datev) and consolidation system Lucanet.
• Fluent English is mandatory.
  

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in German GAAP, global general ledger and fluent English are mandatory requirements.

WHAT WE OFFER YOU 

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. 

HEALTHCARE: Health insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

• Our offices are in Germany, Italy, Netherlands, Portugal, Romania, Spain, and the UK. You can work from any office or remotely based in any of these countries.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

 #LI-HYBRID

Wolt’s Growth Marketing function has scaled to a global organization of 70+ people across Performance Marketing, CRM, Martech, and Media. To manage this scale effectively, the Director of Growth requires a "right hand" to ensure the organization remains lean, happy,  aligned, and focused on business outcomes rather than just activity.

This is not a traditional administrative role; it is a high-leverage position designed to act as a force multiplier for the Sr Director of Growth. You will oversee the operational heartbeat of the department, ensuring that global strategies are executed with precision. You are responsible for building the systems that allow 70+ experts to move in the same direction, removing the friction that comes with a multi-market matrix, and ensuring that our most critical growth levers are prioritized and measured with executive rigor.

What you’ll be doing

• Set up the meeting structures and reporting flows so the team spends less time "giving updates" and more time making decisions on trade-offs and business impact.
• Own the quarterly and annual planning process, making sure every team’s goal is directly tied to growing our user base and revenue.
• Make sure teams are using the global playbooks and quality checks we built, closing the gap between strategy and real-world execution.
• Help the Sr Director decide where to hire next and how to move people between projects as our technical and business needs change.
• Take complicated data and technical project updates and turn them into simple, one-page briefs or slides so the Sr Director can quickly update the executive-level stakeholders.
• Identify when teams are working in silos or when we are over-messaging our users, and build the processes to fix it before it hurts our numbers.
• Lead people practice, ensuring we have a strong, connected team culture, and that team members see a long-term future to grow their careers within Wolt.

Our humble expectations

• 5+ years of experience in operations, strategy, project management, or growth marketing in a high-growth tech environment.
• Proven ability to navigate a large, global matrix organization and drive alignment across multiple senior teams without needing direct reporting authority.
• A strong "owner" mindset with the ability to build organizational structure and culture from scratch in fast-paced or ambiguous situations.
• Deep commercial acumen, with the ability to look past vanity metrics and focus on incrementality, payback, and long-term business value.
• Exceptional communication skills, specifically the ability to filter out noise and present only the most critical decisions and narratives to executive leadership.
• Experience in organizational design or "people ops," with a genuine interest in building career frameworks and fostering a high-performance team culture.
• A high level of analytical literacy, comfortable enough with data tools and technical roadmaps to stress-test the plans presented by functional leads.
• A bias for simplicity, with a track record of removing bureaucracy and "corporate fluff" to help teams move faster.

What we offer

This is a rare, high-impact chance to be the right hand to the Director of Growth Marketing and the engine behind a global team of 80 people. You won’t just be pushing paper; you will be the architect of how we actually get things done, turning a complex web of teams, domains and markets into a fast-moving growth machine.

From running the planning cycles that drive our revenue to building the team culture and career paths that keep our 70+ experts motivated, you will have the freedom to fix what’s broken and the influence to shape how Wolt grows. If you’re a natural operator who loves cutting through the noise, turning messy data into clear plans, and building both smart systems and strong teams, this role gives you a front-row seat to global leadership.

Next steps

Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation.

Wolt is building the leading local commerce platform across Europe and beyond. Retail is a core growth engine for us, and Germany is one of our most strategic markets as we scale both SMB acquisition and national Enterprise partnerships across Grocery, Drugstore, Brick & Mortar Retail and more.

As Head of Retail Sales – Germany, you will define how Retail scales commercially — from local SMB acquisition to national Enterprise chains.

You will lead large, high-impact sales teams and build the commercial engine that drives Retail growth across Germany. This role combines strategic ownership, organizational leadership, and Enterprise deal oversight. You’ll shape acquisition strategy, elevate sales productivity, and ensure disciplined pipeline execution at scale. If you thrive at the intersection of strategy, negotiation, and performance leadership, this role gives you the mandate and scope to create lasting commercial impact.

What you’ll be doing

This role is about building, leading, and scaling the Retail sales organization in Germany. You will own acquisition strategy across SMB and Enterprise segments while enabling your teams to consistently deliver high-quality, profitable growth.

Day-to-day in this role you’ll:

• Own the Retail Sales strategy across SMB and Enterprise segments, with full revenue accountability
• Lead large, multi-layered sales teams through Sales Managers and Team Leads
• Deliver against revenue targets through disciplined acquisition strategy, pipeline coverage, and conversion rigor
• Define clear hunting and prioritization strategies across categories, cities, and partner types
• Oversee and approve Enterprise deal strategy, personally stepping into the most strategic and complex negotiations
• Ensure a healthy, forward-looking Enterprise pipeline and strong forecast accuracy
• Drive deal velocity, win rates, and expansion opportunities
• Design a scalable sales organization with clear segmentation, roles, and accountability
• Increase sales productivity per headcount and per segment without linear HC growth
• Partner closely with Finance on unit economics and margin trade-offs to ensure profitable growth
• Embed data and AI tools into sales execution, including lead scoring, prioritization, forecasting, and negotiation preparation

Our humble expectations

We are looking for a senior commercial leader with deep Retail/E-commerce expertise and a proven track record of building and scaling high-performing sales organizations.

Must-have experience

• 10+ years of professional experience in Retail, E-commerce, Marketplace, or Omnichannel businesses
• Proven leadership experience managing managers and multi-layered sales teams
• Strong background in Enterprise Retail and complex B2B negotiations
• Hands-on experience leading high-stakes Enterprise negotiations and long sales cycles
• Experience in large-scale E-commerce platforms or Retail tech ecosystems
• Demonstrated ownership of revenue targets, pipeline strategy, and sales productivity

Core skills

• Fluency in German and English (both written and spoken) required
• End-to-end Retail sales strategy and go-to-market ownership (SMB + Enterprise)
• Strong commercial and financial acumen, including deep understanding of unit economics and margin trade-offs
• Advanced negotiation and executive stakeholder management skills
• Data-driven leadership and performance management
• Ability to operate effectively in ambiguity and fast-changing environments
• Experience scaling sales organizations without linear headcount growth

Nice to have

• Direct experience in Grocery, Drugstore, or Brick & Mortar Retail
• Experience with marketplace economics and platform scaling
• Background in Enterprise partnerships with national or regional Retail chains
• Experience embedding AI or automation into Sales and Revenue Operations
• Exposure to new Retail business models (Drive, Fulfillment, 1P/3P hybrids)

What we offer

• Full ownership of Retail Sales in one of Wolt’s most important markets
• The opportunity to lead and scale large, high-impact sales teams
• High visibility and direct influence on national revenue and profitability
• A mandate to shape Enterprise strategy and commercial prioritization
• A fast-paced, performance-driven environment where strategic thinking and execution excellence are equally valued
• The opportunity to build a strong leadership bench and a scalable, durable sales engine

This is a role for a commercial builder — someone motivated by revenue growth, organizational scale, and shaping how Retail evolves within local commerce.

Next steps

If this opportunity resonates, please submit your application via our careers page.

Our interview process includes:

1. Talent Acquisition call with our recruiter to discuss your background and leadership experience
2. Conversation with the Hiring Manager focused on commercial ownership, strategy, and team leadership
3. Discussion with our Enterprise Sales lead to explore segment collaboration and Enterprise deal approach
4. Case study discussion facilitated by the Talent Acquisition team, centered on Retail sales strategy and scaling high-impact teams
5. Final stage interview with a senior leader assessing strategic judgment, leadership capability, and long-term impact

Wolt is building the ultimate Commerce Platform (CP) engine, and we are executing our 2026 Strategic Framework to start operating as a one stop shop platform and seamlessly integrate Drive, Parcel, Storefront and more into our core commercial operating model.

We are looking for a strategic and execution-focused Revenue Operations Manager to drive this transition. This role will oversee the scaling of the Commerce Platform by leveraging our current commercial engine and embedding CP into existing Wolt mechanics, ensuring consistency, scalability, and organizational alignment. The role expands on all Wolt markets globally!

What you’ll be doing

As the Revenue Operations Manager for the Commerce Platform, you will help build the operational vision and lead together with the Central team the phased execution to transition CP into standard Wolt commercial products. You will align processes across Sales, Account Management (AM), and Merchant Ops to unlock scalable growth. 

Day-to-day in this role you’ll:

• Drive the phased execution roadmap transitioning the organization from active sales with limited scope to a full-scale standard Wolt commercial motion
• Align CP sales structures to Wolt and overall Marketplace standards, ensuring CP products are being rolled out in accordance to Wolt priorities commercially
• Collaborate cross-functionally with Selection Intelligence (to produce CP hitlists), Central team (to prepare them for troubleshooting and post-activation support), and existing Sales/AM teams.
• In the first 3-6 months, focus on data cleanup and structural alignment to unify CP merchants under guidance, guardrails and targets, set up KPIs for dedicated CP sales teams, and remove internal friction.
• Within 6–12 months, achieve a full-scale rollout by broadening CP sales motions and roadmap execution is being scaled globally 
• Report progress to senior management and proactively manage key stakeholder communication to identify opportunities for improvements and scalability
• Ad hoc analysis, commercial support, frameworks, guidelines and guardrails building for management

Our humble expectations

• Experience in Revenue Operations, Sales Strategy, or leading complex commercial integrations, with a strong track record of driving cross-functional alignment.
• Proven ability to manage phased system and operational rollouts, particularly experience with Salesforce/CRM implementation as a single system of record.
• Strong understanding of distinct sales motions, including Enterprise (ENT) Sales, SMB Sales, Account Management, and support services.
• Experience standardizing incentive models, variable pay structures, and performance tracking (cockpits) across large commercial organizations.
• Strategic communicator who can craft vision, build trust with stakeholders, and translate complex data cleanup and structural requirements into clear, actionable roadmaps.
• Strength in setting strategy and translating it into OKRs and KPIs (such as activities/won deals) with clear accountability.

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup.
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills.
• 💪Instant impact: Take ownership and make a difference.
• 💙Big hearts and small egos: Surround yourself with smart, friendly people.

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙

The Global Support team drives Wolt’s long-term strategy, scalable processes, and sustainable business models across our 30+ markets. We work closely with regional teams, and functional leaders across Product, Analytics, Legal, Other Global functions and more to execute high-impact, company-wide initiatives.

We’re looking for a Strategy & Operations Manager to join our Global Support team. In this role, you will redefine how we collect, analyze, and act on refunds and contact rate, working closely with regional and product teams to improve customer experience - ensuring their voices shape our decisions and initiatives. 

Strategy and Operations Managers are critical in standardising and improving our operating models across our markets. To be successful in this role is to have an impact across multiple markets in a way that positively impacts our overall customer experience and helps us become more financially efficient as a business. 

What you’ll be doing

The Employee’s duties and responsibilities include among other things:

• Optimize Contact Rate Reduction: Systematically analyze and address key drivers of customer support inquiries. Develop and implement high-impact process improvements, prioritize automation opportunities, and collaborate with the Support Product team to enhance self-service solutions.
• Drive Data-Backed Operational Excellence: Establish and refine KPIs to monitor performance, conduct deep-dive analyses to identify trends, and generate actionable insights that inform strategic decisions.
• Strategic Stakeholder Engagement: Build and maintain strong partnerships with Regional Support, Product, Analytics, Merchant Operations, and Delivery Operations teams to drive alignment on key business objectives.
• Expand Outsourcing Capabilities: Strategically assess and implement internal and external outsourcing opportunities to optimize cost, efficiency, and service quality.
• Ensure Agile Response to Business Needs: Maintain a proactive and flexible approach to addressing urgent operational challenges—whether responding to performance fluctuations in specific markets, supporting new product launches, or facilitating entry into new markets.
• Scale Wolt’s Operational Model: Identify and execute opportunities to enhance tools, products, and workflows across functions, ensuring operational efficiency and scalability as the business grows.

Qualifications 

• Experience in Strategy & Operations – 4+ years of experience in business development, strategy, or operations, with a track record of driving growth, optimizing processes, and leading cross-functional initiatives in a fast-paced environment. Experience in tech, support, or delivery is a plus, but not required
• Data-driven & Analytical – Strong skills in analytics, research, and problem-solving. You use data to drive strategy, monitor performance, and uncover improvement opportunities.
• Project Management & Execution – Ability to lead projects, work cross-functionally, and manage multiple priorities. You thrive in structured problem-solving and have a bias for action.
• Excellent Communication – Strong storytelling and data-backed decision-making. You communicate insights and strategic visions clearly at all levels.
• Stakeholder Management – Experience working with regional teams, product managers, and leadership to drive alignment and impact.
• Tooling –  Proficiency in Looker, SQL, or similar business analytics tools to extract insights and drive action is a plus.
• Additional Requirements – Fluency in English and valid EU work authorization. 

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

At Wolt, our mission is to bring joy, simplicity, and earnings to neighborhoods — and our restaurant partners are at the heart of this mission. In Germany, our Partner Operations team plays a critical role in supporting thousands of restaurants by ensuring smooth and reliable day-to-day operations.

We are now hiring a Team Lead for Partner Operations. This is a hands-on leadership role where you’ll guide a team of specialists in resolving incoming support requests efficiently and professionally, helping us scale operational excellence across Germany.

What you’ll be doing

As Team Lead for Partner Operations, you'll be responsible for running one of the most critical support functions at Wolt. You will lead a team that handles hundreds of incoming tickets each week, ensuring restaurant partners get fast, high-quality assistance. Your focus will be on operational efficiency, team development, and improving the experience for both merchants and internal stakeholders.

Day-to-day in this role you’ll:

• Lead and develop a team of 6 Partner Operations Associates handling high-volume support tickets from restaurant partners.
• Monitor team performance and KPIs, ensuring SLAs and quality standards are met.
• Own scheduling, prioritization, and task management across the team.
• Collaborate closely with the Restaurant and Global Support teams to solve process bottlenecks and improve workflows.
• Recruit, onboard, and coach new team members for long-term success.
• Identify and implement ways to automate tasks and improve operational efficiency.

Our humble expectations

• 3+ years of experience in leading operations or customer support teams
• Proven ability to manage high-volume, structured workflows and junior team members
• Strong prioritization and organizational skills
• Excellent communicator in both German and English
• Experience in hiring and developing team members
• Familiarity with tools like Intercom, Zendesk, or similar platforms is a plus
• Bonus points if you’re comfortable with analytics tools like Looker or Power BI
• Bachelor’s degree or equivalent work experience

What we offer

• A chance to shape how Wolt supports tens of thousands of restaurant partners across Germany
• Full ownership and accountability in a fast-moving operations environment
• Independent work in a dynamic, international team
• A fast-growing tech company with many career opportunities 
• Attractive salary package 
• Cool office in the heart of Berlin
• Discount on Wolt orders
• Modern work equipment
• Various soft drinks, coffee and fruits in the office
• Urban Sports Club membership subsidy
• Deutschland Ticket subsidy
• Weekly all-hands meetings and regular team events
• Flexible working hours policy + 30 days of paid vacation

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We review applications on a rolling basis and will reach out to candidates whose profiles stand out. The process includes a call with our Talent Acquisition team, interviews with the hiring manager, and a final practical case round.

We are looking for a Product Manager to join the Courier Group, Compliance Team. The Courier Group builds products that power the end-to-end courier experience and logistics at Wolt, from onboarding to earnings, engagement, task assignment, and compliance. The group spans multiple product teams working together to ensure that couriers can start, operate, and grow on Wolt safely, efficiently, and in compliance with local regulations.

The Compliance Team ensures that Wolt’s courier platform operates within the boundaries of diverse regulatory environments, while maintaining a simple and trusted experience for couriers, third-party service providers, and internal teams. This includes identity verification, document management, classification, privacy safeguards, and scalable compliance automation.

What You’ll Do

As the Product Manager for Compliance, you’ll work with a cross-functional team of exceptional engineers, designers, analysts, and product people in a high-impact, high-visibility role. You’ll define the vision and roadmap for courier compliance at Wolt, balancing business scalability, user trust, and regulatory integrity. You’ll connect with country teams to understand local regulatory requirements and cultural nuances, collaborate with legal and operations partners, and align with other product teams to make sure compliance flows are seamlessly embedded across the courier lifecycle.

Your work will include leading multiple projects and cross-team initiatives across the product lifecycle, from discovery to delivery. You’ll partner with Legal, Operations, and Policy teams to design compliance systems that are both locally adaptive and globally scalable. You’ll ensure that product experiences for different courier models remain clearly distinct and compliant, while driving automation and efficiency in ID verification, document management, and audit workflows. A key part of your role will be developing a deep understanding of couriers, regulators, and internal users, enabling you to build solutions that make compliance seamless and effortless for everyone involved.

Our Humble Expectations

You could come to this role from a variety of backgrounds, but ideally, you have:

• Demonstrated experience as Product Manager, preferably within B2C product domains
• Excellent communication skills, with the ability to influence cross-functional stakeholders and simplify complex legal or technical topics.
• A mix of analytical ability, technical understanding, and business judgment — with the go-getter mindset of a “start-up CEO.”
• A strong track record of working with and coaching cross-functional teams, including engineers, data analysts, finance, legal, and ops.
• Experience building globally scalable systems that adapt to local market variations.

Next Steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

We are looking for a Product Manager to join our Courier and Delivery Experience team. This role will focus on ensuring world-class courier and consumer delivery experiences while optimizing the delivery process for operational excellence. The team’s focus is on enhancing key touchpoints in the courier journey, ensuring seamless delivery experiences, and developing product innovations that improve Courier and Consumer experiences and reliability.

You will play a crucial role in shaping the courier experience, ensuring that our couriers feel valued and supported while enhancing the efficiency of deliveries. By blending operational expertise with a deep understanding of courier needs, you will improve the user journey from onboarding couriers to completing deliveries. From designing new features that boost courier satisfaction to refining delivery processes, your work will contribute to key metrics across courier engagement, performance, and satisfaction.

The ideal candidate will have an exceptional track record in product management, with proven success in working with cross-functional teams across engineering, design, product, and operations. You will define the vision and roadmap for courier and delivery experiences across multiple projects. Working in partnership with business stakeholders, you will also collaborate on cross-team initiatives, contributing to the broader business strategy while ensuring a deep understanding of the courier experience.

Our humble expectations

You could come to this role from various backgrounds, but ideally, you bring:

• Several years of experience in product management, specializing in consumer-facing products, courier services, delivery systems, or logistics.
• Demonstrated expertise in supporting cross-functional teams and fostering operational excellence in fast-paced, high-demand industries.
• Proven track record in building products influencing cross-functional teams, including engineering, data, design, and operations.
• Expertise in developing user-centric products, with the ability to address complex user experience-related challenges.
• High ownership and collaborative capabilities, making thoughtful decisions, and focusing on product details to ensure execution aligns with the vision.
• Strong ability to define, execute, and measure meaningful OKRs, ensuring alignment with company-wide goals and fostering bottom-up alignment from your team.
• Ability to focus on the bigger picture, creating solutions that benefit couriers, operations, and customer experiences across the organization.
• Excellent stakeholder management skills, able to work effectively with diverse internal teams and external partners, while confidently engaging with leadership in a high-visibility role.

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

Our Onboarding team is the first step in our restaurant partners’ Wolt journey — and as a Specialist, you’ll make sure that journey starts off better than they ever imagined. You’ll be the go-to person for some of our most high-profile and strategically important acquired partners, guiding them through their onboarding, making them feel at home on Wolt, and setting them up for long-term success.

But you won’t stop there. You’ll also get stuck into projects that improve how we work, making our onboarding process faster, smoother, and even more delightful for every partner who joins us.

If you’re the kind of person who can juggle details without losing sight of the big picture, loves building great relationships, and is always looking for ways to make things better — this might just be your next adventure.

What you’ll be doing

• Own the onboarding experience for high-profile and strategically important restaurant partners, ensuring every step meets Wolt’s highest standards.

• Lead and deliver projects that make our onboarding process more efficient, more scalable, and more partner-friendly.

• Act as the main point of contact for partners during onboarding — training them on our tools, sharing best practices, and making sure they feel confident from day one.

• Work hand-in-hand with sales, operations, and account management teams to guarantee a smooth handover and a strong start for every partner.

• Keep a close eye on quality and partner satisfaction in the first months, stepping in to solve problems before they become roadblocks.

• Use our data and insights to spot growth opportunities for partners and recommend ways to make the most of them.

• Ensure every venue’s content and visuals on the platform are accurate, engaging, and aligned with the Wolt brand.

• Share your know-how with the team, helping newer onboarding colleagues grow and thrive.

Our humble expectations

• Experience in onboarding, account management, or partner-facing operations — ideally with high-value clients.

• Strong project management skills, from planning to execution.

• Great communication and relationship-building abilities, with a knack for creating trust and keeping things moving.

• Detail-oriented, organized, and able to juggle multiple priorities without breaking a sweat.

• Data-savvy with solid problem-solving skills and a “let’s make it happen” mindset.

• Passion for food, restaurants, and delivering top-notch service.

• Excellent written and spoken German, plus strong English skills.

Next steps

If we think you could be a great match, we’ll kick things off with a short screening call, then you’ll meet the hiring manager, and finally, you’ll get to show your skills in a case study based on real-life Wolt scenarios.

Du bist ein*e erfahrene*r und strategische*r Account Manager*in mit einer ausgeprägten "Service zuerst"- und analytischen Denkweise? Reizt dich eine abwechslungsreiche und herausfordernde Rolle in einem der am schnellsten wachsenden Unternehmen Europas? Wenn ja, dann freuen wir uns auf ein Gespräch mit dir!

Deine Aufgaben

Unser Account Management Team ist das Herz und die Seele von Wolt und stellt den Erfolg all unserer bestehenden Restaurant Partner und von Wolt in Deutschland sicher. Da Wolt sowohl im Umfang als auch im Angebot wächst, muss die Stärke unserer Account Management Abteilung entsprechend wachsen.

Als Mitglied des Account Management Teams beherrschst du die Kernfunktionen des Account Managements, einschließlich des Aufbaus starker Beziehungen zu unseren Händlern, der Beantwortung von Anfragen unserer Partner und der Identifizierung neuer Möglichkeiten bei bestehenden Restaurant Partnern. Du interagierst mit Händlern, betreust diese und stellst sicher, dass ihre Erfahrung reibungslos ist und sie für den Erfolg gerüstet sind!

Deine täglichen Aufgaben:

Betreue dein eigenes Restaurant Portfolio:

• Sei verantwortlich für die gesamte Beziehung zu den Restaurants nach dem Onboarding, einschließlich:
• Starke Analyse der Portfolio-Performance und regelmäßige Qualitäts- und Zufriedenheit Kontrollen.
• Kontaktaufnahme mit Restaurant Partnern per Telefon.
• Bereitstellung von analytischem After-Sales-Support zur Verbesserung der Performance unserer Händler.
• Aufbau starker Kundenbeziehungen durch regelmäßige Kommunikation.
• Berichterstattung über den Status der Konten.
• Vorstellung neuer Services und Marketingkampagnen bei bestehenden Partnern.

Beziehungsmanagement: Fungieren Sie als wichtiger Kommunikator zwischen unseren Operations und Restaurant Partnern.

Kooperationen: Arbeiten Sie eng mit dem Marketing Team zusammen, um Kampagnen gemeinsam mit Restaurant Partnern zu planen und umzusetzen.

Marktanalyse: Analysieren Sie den lokalen Markt fortlaufend.

Marktbeobachtung: Beobachten Sie aktiv die Aktivitäten unserer Wettbewerber und berichten Sie darüber.

Unsere bescheidenen Erwartungen

• Sprachkenntnisse: Fließend in Deutsch, konversationssicher in Englisch
• Erfahrung: 2+ Jahre Erfahrung im Account Management, Vertrieb, Projektmanagement, Kundensupport, Consulting oder Marketing
• Leistung: Fähigkeit, in einem schnelllebigen Umfeld Ergebnisse zu liefern
• Interpersonelle Fähigkeiten: Starke (mündliche und schriftliche) Kommunikationsfähigkeiten mit der Fähigkeit, Beziehungen aufzubauen. Exzellente zwischenmenschliche Fähigkeiten mit der Fähigkeit, den Ton an die Zielgruppe anzupassen.
• Vertrieb: Verständnis von Vertrieb Prinzipien und Fähigkeit, eine exzellente Partner Erfahrung zu bieten
• Zeitmanagement: Gute Zeitmanagement Fähigkeiten mit einer problemlösungsorientierten Einstellung
• Eigeninitiative: Hohes Verantwortungsbewusstsein und Proaktivität
• Tools: Kenntnisse oder Vorerfahrung mit analytischen Dashboards (z. B. Looker, Power BI) oder datengestützter Entscheidungsfindung. Fortgeschrittene Kenntnisse in Microsoft Excel / Google Sheets

Was wir bieten

• Dynamisches Umfeld: Eine Gelegenheit, in einem schnell wachsenden Technologieunternehmen mit Startup-Mentalität zu arbeiten.
• Wirkungsvolle Arbeit: Die Chance, einen bedeutenden Einfluss auf das Wachstum und den Erfolg unserer Einzelhandelspartner zu nehmen.
• Kollaborative Kultur: Eine unterstützende und inklusive Teamkultur, die Innovation und kontinuierliche Verbesserung schätzt.
• Professionelles Wachstum: Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung innerhalb einer globalen Organisation.

Nächste Schritte

Nachdem einer unserer Talent Acquisition Partner deine Bewerbung geprüft hat und feststellt, dass Du die erforderlichen Kriterien erfüllen, wirst du zu den folgenden Schritten eingeladen:

• Kennenlerngespräch (Du lernst Wolt kennen und Wolt lernt Dich kennen)
• Gespräch mit Deinem potenziellen Manager
• Zeig uns, warum Du der beste Kandidat für die Stelle bist! (Case Study)
• Abschließendes Gespräch, in dem wir sicherstellen, dass wir perfekt zueinander passen.

Du bist ein*e erfahrene*r und strategische*r Account Manager*in mit einer ausgeprägten "Service zuerst"- und analytischen Denkweise? Reizt dich eine abwechslungsreiche und herausfordernde Rolle in einem der am schnellsten wachsenden Unternehmen Europas? Wenn ja, dann freuen wir uns auf ein Gespräch mit dir!

Deine Aufgaben

Unser Account Management Team ist das Herz und die Seele von Wolt und stellt den Erfolg all unserer bestehenden Restaurant Partner und von Wolt in Deutschland sicher. Da Wolt sowohl im Umfang als auch im Angebot wächst, muss die Stärke unserer Account Management Abteilung entsprechend wachsen.

Als Mitglied des Account Management Teams beherrschst du die Kernfunktionen des Account Managements, einschließlich des Aufbaus starker Beziehungen zu unseren Händlern, der Beantwortung von Anfragen unserer Partner und der Identifizierung neuer Möglichkeiten bei bestehenden Restaurant Partnern. Du interagierst mit Händlern, betreust diese und stellst sicher, dass ihre Erfahrung reibungslos ist und sie für den Erfolg gerüstet sind!

Deine täglichen Aufgaben:

Betreue dein eigenes Restaurant Portfolio:

• Sei verantwortlich für die gesamte Beziehung zu den Restaurants nach dem Onboarding, einschließlich:
• Starke Analyse der Portfolio-Performance und regelmäßige Qualitäts- und Zufriedenheit Kontrollen.
• Kontaktaufnahme mit Restaurant Partnern per Telefon.
• Bereitstellung von analytischem After-Sales-Support zur Verbesserung der Performance unserer Händler.
• Aufbau starker Kundenbeziehungen durch regelmäßige Kommunikation.
• Berichterstattung über den Status der Konten.
• Vorstellung neuer Services und Marketingkampagnen bei bestehenden Partnern.

Beziehungsmanagement: Fungieren Sie als wichtiger Kommunikator zwischen unseren Operations und Restaurant Partnern.

Kooperationen: Arbeiten Sie eng mit dem Marketing Team zusammen, um Kampagnen gemeinsam mit Restaurant Partnern zu planen und umzusetzen.

Marktanalyse: Analysieren Sie den lokalen Markt fortlaufend.

Marktbeobachtung: Beobachten Sie aktiv die Aktivitäten unserer Wettbewerber und berichten Sie darüber.

Unsere bescheidenen Erwartungen

• Sprachkenntnisse: Fließend in Deutsch, konversationssicher in Englisch
• Erfahrung: 2+ Jahre Erfahrung im Account Management, Vertrieb, Projektmanagement, Kundensupport, Consulting oder Marketing
• Leistung: Fähigkeit, in einem schnelllebigen Umfeld Ergebnisse zu liefern
• Interpersonelle Fähigkeiten: Starke (mündliche und schriftliche) Kommunikationsfähigkeiten mit der Fähigkeit, Beziehungen aufzubauen. Exzellente zwischenmenschliche Fähigkeiten mit der Fähigkeit, den Ton an die Zielgruppe anzupassen.
• Vertrieb: Verständnis von Vertrieb Prinzipien und Fähigkeit, eine exzellente Partner Erfahrung zu bieten
• Zeitmanagement: Gute Zeitmanagement Fähigkeiten mit einer problemlösungsorientierten Einstellung
• Eigeninitiative: Hohes Verantwortungsbewusstsein und Proaktivität
• Tools: Kenntnisse oder Vorerfahrung mit analytischen Dashboards (z. B. Looker, Power BI) oder datengestützter Entscheidungsfindung. Fortgeschrittene Kenntnisse in Microsoft Excel / Google Sheets

Was wir bieten

• Dynamisches Umfeld: Eine Gelegenheit, in einem schnell wachsenden Technologieunternehmen mit Startup-Mentalität zu arbeiten.
• Wirkungsvolle Arbeit: Die Chance, einen bedeutenden Einfluss auf das Wachstum und den Erfolg unserer Einzelhandelspartner zu nehmen.
• Kollaborative Kultur: Eine unterstützende und inklusive Teamkultur, die Innovation und kontinuierliche Verbesserung schätzt.
• Professionelles Wachstum: Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung innerhalb einer globalen Organisation.

Nächste Schritte

Nachdem einer unserer Talent Acquisition Partner deine Bewerbung geprüft hat und feststellt, dass Du die erforderlichen Kriterien erfüllen, wirst du zu den folgenden Schritten eingeladen:

• Kennenlerngespräch (Du lernst Wolt kennen und Wolt lernt Dich kennen)
• Gespräch mit Deinem potenziellen Manager
• Zeig uns, warum Du der beste Kandidat für die Stelle bist! (Case Study)
• Abschließendes Gespräch, in dem wir sicherstellen, dass wir perfekt zueinander passen.

Our company, Wolt License Services (WLS), is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across 22 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency, and efficiency in our operations.

As we continue to expand our financial services and drive innovation, we are seeking to strengthen our regulatory compliance capabilities by recruiting a highly skilled and experienced Compliance Outsourcing Manager to join our 2LoD team. The Compliance Outsourcing Manager will be responsible for overseeing and managing the institution's compliance with internal and external outsourcing arrangements. This role requires a deep understanding of outsourcing regulatory standards together with knowledge around DORA regulation and effective communication with key stakeholders across the DoorDash group of companies. The role will report to the Director, Risk & Compliance.

What you'll be doing

• Managing activities related to outsourcing and third-party risk management, including onboarding, due diligence, risk assessment, and continuous vendor monitoring.
• Developing and implementing the outsourcing and third-party risk management policy and operating model for supply chain and outsourcing management.
• Controlling that approvals are processed through internal governance in relation to outsourcing changes and other vendor lifecycle deliveries.
• Providing clear guidance to staff on third-party risk management procedures, risk assessments, and their ongoing accountability.
• Ensuring regulatory compliance as it relates to EBA guidelines on outsourcing arrangements and DORA.
• Maintaining full oversight of the risk landscape and contract lifecycles, ensuring all vendors comply with Third Party policies, Business Continuity Plans, and audit requirements.
• Preparing regular reports to Senior Management on the status of outsourcing activities, their risks, compliance, and performance metrics.
• Act as the primary escalation point and bridge between WLS and its vendors, fostering strong internal cooperation and managing vendor responses during critical incidents.

Our humble expectations

• Bachelor’s or Master’s degree in Business, Law, Finance or a related field.
• 4+ years of experience in compliance, risk management, outsourcing, or third-party risk management.
• Knowledge of a broad range of outsourcing and business resilience regulations and its application in financial services.
• Experience developing service management, monitoring processes, and conducting risk assessments for outsourcing arrangements on an ongoing basis.
• Experience in collaborating with cross-functional teams in dynamic environments. Ability to deep dive into various topics and create structures and procedures.
• Data driven in making decisions and measuring results.
• Experience working with operations, product, or engineering teams to launch new products or enter new markets is highly advantageous.

Next Steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

Role background

At Wolt, we're committed to ensuring the success of our Merchant Partners while delivering exceptional value to our consumers. We're seeking a proactive and organized Deals Program Manager to optimize our Restaurant Promotions and Deals process. In this pivotal role, you will streamline operations, manage campaigns, and foster collaborations with internal and external stakeholders. As our business expands, the need for a dedicated team member to innovate and optimize our deals framework becomes integral to our sustained success. 

You’re excited about this opportunity because you will…

• Own planning and execution of local and countrywide discount campaigns
• First point of contact for promo/campaign related topics for account management organisation
• Joined ownership of in-App visibility with marketing 
• DRI for platformwide promo campaigns (internal stakeholder management, preparing and communicating promo campaign briefs, lead list creation, progress tracking + post campaign analysis)
• Formulating Data based promo recommendations and guidelines to be shared in pitch decks + performance review
• Ensure Promotions are effectively shown in our Discovery page
• Experiment with automated mails to streamline communication processes
• Develop campaign frameworks for monthly promotions, design relevant acquisition strategies, and act as a liaison between Marketing and Account Management teams
• ​​Collaborate with Product Teams to refine and enhance the deals process.
• Provide feedback, perform quality checks, and execute various deals experiments to drive innovation

Qualifications:

• Experience in project management, operations, or a similar role with a focus on process optimization.
• Proficiency in project management tools like Monday.com or similar platforms.
• Strong problem-solving skills, attention to detail, and a service-oriented approach.
• Excellent communication skills and the ability to work efficiently with tight deadlines.
• Strong presentation skills
• Fluency in English; B1 level German or higher
• Knowledge or previous exposure to analytical dashboards (ex. Looker, Power BI) or data-driven decision-making
• Advanced Microsoft Excel / Google Sheets knowledge

What we offer:

• Independent work in a dynamic, international team
• A fast-growing tech company with many career opportunities
• Flexible working hours policy + 30 days of paid vacation
• Cool office in the heart of Berlin
• Discount on Wolt orders
• Modern work equipment
• Various soft drinks, coffee and fruits in the office
• Urban Sports Club membership subsidy
• BVG job ticket subsidy
• Weekly all-hands meetings and regular team events

Additional information:

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely fun team, then click below to apply and get the conversation going!

About the Role

As an Employee Relations Specialist, you’ll be the go-to expert for complex employee matters, helping leaders make fair, consistent, and legally sound decisions while keeping our culture respectful, human, and inclusive.

You’ll work closely with HR, Legal, and Leadership to navigate sensitive situations, manage risk, and continuously improve how we support our people. Please note that this role is dedicated exclusively to Employee Relations; candidates should have substantial, hands-on ER experience, as this is not an HR Generalist or HR Operations position.

What You’ll Do

• Act as a trusted advisor to managers and employees on employee relations and labor law matters
• Handle complex and sensitive employee cases, including performance concerns, misconduct, grievances, and conflicts
• Lead and support internal investigations (e.g. code of conduct, harassment, whistleblowing cases)
• Support disciplinary actions and offboarding processes in a fair, compliant, and people-centric way
• Partner closely with HR Business Partners, Legal, Compliance, and external counsel when needed
• Collaborate with employee representatives / works councils where applicable
• Ensure compliance with local labor laws, internal policies, and global ER standards
• Identify patterns and ER risks, and proactively recommend preventative actions
• Contribute to ER policies, playbooks, manager guidance, and training sessions

What We’re Looking For

• 2+ years proven experience in Employee Relations (not HR Operations)
• Solid knowledge of local labor law; experience in international or matrix organisations is a plus
• Fluency in German (minimum C1, full working proficiency) and English
• Comfort around people facing role, this position requires to work from the office 3-4 days a week 
• Confident handling of sensitive, high-impact employee cases
• Strong judgment, empathy, and the ability to stay calm in complex situations
• Clear, pragmatic communicator who can influence without authority
• High integrity, discretion, and a solution-oriented mindset

Why You’ll Love Working Here

• A people-first culture with high trust and autonomy
• Real impact on how employee relations are handled in a fast-scaling tech environment
• Close collaboration with senior stakeholders and cross-functional teams
• Competitive compensation and benefits
• A company that values transparency, fairness, and continuous improvement

We’re reviewing applications on an ongoing basis—if you’re interested, we’d love to see your application sooner rather than later!

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores, and other local shops delivered to your home or office. Our mission is to make cities better by empowering and growing local commerce.

We are now looking for an Enterprise Sales Manager to join our Retail team in Germany. In this role, you will play a critical part in driving Wolt’s growth within the Enterprise retail segment, owning complex sales cycles and building long-term strategic partnerships with some of the largest retailers in the market.

What you’ll be doing:

As an Enterprise Sales Manager, you will be responsible for owning the full sales lifecycle for a portfolio of strategic retail accounts—from pipeline generation through to deal closing and long-term account growth. You will operate in a highly cross-functional environment, working closely with internal stakeholders while engaging senior decision-makers on the client side.

Day-to-day in this role you’ll:

• Own end-to-end sales execution for Enterprise retail accounts, including pipeline development, negotiation, and deal closure  
• Build and manage a strong pipeline (3–5x quota), ensuring consistent deal flow and high conversion rates  
• Lead complex negotiations with C-level and senior stakeholders across large retail organizations  
• Develop and execute account plans to drive long-term growth, retention, and expansion  
• Collaborate cross-functionally with Operations, Product, Marketing, Finance, and Legal to structure and implement deals  
• Drive data-informed decision-making using pipeline analytics, forecasting tools, and performance metrics  
• Leverage AI tools for deal prioritization, account research, and forecasting accuracy  
• Ensure smooth handovers from signed deals to operational teams, minimizing friction and accelerating time-to-launch  

Our humble expectations:

• 5+ years of experience in Retail, E-commerce, Marketplace, or Omnichannel environments  
• Strong track record in Enterprise B2B sales, including ownership of pipeline, deal closing, and revenue targets  
• Proven experience managing long and complex sales cycles with multiple stakeholders  
• Excellent negotiation and stakeholder management skills, including C-level engagement  
• Strong commercial and financial acumen (pricing, unit economics, deal structuring)  
• Ability to operate in ambiguous, fast-paced environments and drive deals forward independently  
• Data-driven mindset with experience in pipeline management and forecasting  
• Strong cross-functional collaboration skills  

Nice to have:

• Experience in Grocery, Drugstore, or Brick & Mortar Retail  
• Exposure to marketplace or platform-based business models  
• Familiarity with logistics or last-mile delivery models  
• Experience leveraging AI or automation in sales or revenue operations  

What we offer:

At Wolt, you’ll be part of a high-growth, entrepreneurial environment where you can have a real impact on how local commerce evolves. This role offers a unique opportunity to work with some of the largest retail players in Germany and shape strategic partnerships at scale.

You’ll gain:

• Ownership of high-impact Enterprise accounts and deals  
• A collaborative, cross-functional environment with strong support from central teams  
• Exposure to cutting-edge tools, including AI-driven sales and analytics capabilities  
• Opportunities for professional growth in a rapidly scaling international company  
• A culture that values autonomy, accountability, and continuous learning  

Next steps:

After submitting your application, our Talent Acquisition team will review your profile and get in touch if there’s a match. The process typically includes an initial screening conversation, followed by interviews with the hiring manager and key stakeholders, and a case or practical assessment.

We aim to keep the process efficient and transparent, ensuring you have a clear understanding of both the role and Wolt’s way of working at every stage.

We are seeking an experienced Manager to join our Finance & Strategy (F&S) team and support the Global Courier function.

The Logistics (Courier) function is responsible for our operations globally as well as trust & safety. The function ensures we have the right courier supply balance, growing efficiency across our courier operations, and helps courier partners deliver more with fair compensation. The function also drives the development and execution of comprehensive strategies, policies and initiatives as we’re pushing to have the best real-time customer support in the world.

The Courier Finance & Strategy team plays a key role in the success of Wolt, strategically and financially. The team owns the P&L and ensures the right capital allocation within given constraints to hit the operational targets. You will support the function leadership in establishing a vision forward, setting ambitious targets and supporting the organization in reaching them. Your work will cover performance tracking, capital allocation proposals, developing advanced financial models, analyzing data and providing valuable business insights for decision making. As part of the Team, you will be a financial and strategic partner for the Courier functions leadership globally.

The team is part of the global Finance & Strategy team, closely partnering up with our Global Head of Operations. In your work, you will also collaborate closely with accounting, analytics, product and local market teams. Our finance and analytics teams provide the treasure trove of high quality data for you to base your work on, and you will jointly develop our reporting and data structures with them to enable us to do even more. There are exciting opportunities in product development, and you will participate in that work, helping us prioritize our efforts as we unlock even more possibilities for us and our partners to succeed through technology. Ultimately, our regions and local markets are executing the plans and you will work closely with them to make our visions become reality.

What you’ll be doing

• Support and drive the process of providing financial and strategic targets in close collaboration with the Courier leadership
• Identify and analyze trends, variances, and key performance indicators to provide insights and recommendations on strategic capital allocation to management
• Develop advanced financial models to support business planning and decision-making
• Help prepare and analyze financial reports, including weekly, monthly and quarterly management reports, forecasts and budgets for Courier function
• Collaborate with cross-functional teams, including sales, marketing, and operations to understand business drivers and influence decision making
• Participate in developing and maintaining financial reporting and analysis tools to enhance the accuracy and efficiency of financial analysis
• Ad-hoc financial analysis and reporting requests as needed
• Participate in the continued development of accurate and effective financial reporting for Courier, ensuring accuracy and completeness of financial data and compliance with accounting standards and policies

Our humble expectations

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• Relevant experience in a highly analytical role like Investment Banking, Consulting, FP&A in Tech company or similar
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Very strong analytical skills and proficiency in financial modeling and analysis tools (e.g. Google Sheets, Excel, Looker). Experience and ability to work with large amounts of data.
• Knowledge of accounting principles and financial reporting standards
• Good communication skills, with the ability to present complex financial information in a clear and concise manner

Next steps

If you are excited about working in a high-growth environment, taking ownership of things you care about, and being part of an ambitious group of professionals, then click below to apply and get the conversation going!

The global merchant team ensures best-in-class restaurant and store selection for consumers while building products and services that help merchants grow their businesses profitably. We collaborate closely with commercial teams in 29 countries across our five global subteams:

• Merchant S&O (Strategy & Operations) – Drives merchant strategy, experience, performance tracking, and commercial go-to-market approaches.
• Sales S&O – Develops sales processes, tools, and enablement programs to improve productivity.
• Merchant Operations – Focuses on onboarding, in-store flows, self-service tooling, and integrations.
• Enterprise – Works with global merchant partners to grow our joint business.
• B2B – Develops new merchant service offerings, such as logistics as a service (Drive).

We are seeking a data-driven manager to optimize global account management processes and enable local teams to grow merchant businesses and reduce churn. This role involves analyzing, designing, and implementing scalable strategies and programs that drive operational excellence and business growth.

What you’ll be doing

• Develop and implement global programs and processes, creating strategies that drive merchant sales growth, improve profitability, and reduce churn across +30 markets.
• Identify and scale best practices from different markets across the company.
• Lead and manage cross-functional projects with product, analytics, marketing, legal, and finance teams.
• Use data insights to make informed business decisions, enhance reporting, and address data gaps.
• Train and support local account management teams by developing a centralized resource hub.
• This role will report to the Head of Global Account Management, Merchant S&O.

Our humble expectations

• 3+ years in management consulting, with a focus on operational improvement and process optimization, preferably in tech, platform businesses, or global retail/FMCG.
• 1-2 years of experience in account management or sales within a tech/platform ecosystem or global retailer. Startup/scale-up experience is a plus.
• Strong strategic thinking and analytical execution skills, with proficiency in MS Office (Excel & PowerPoint). Experience with Looker or SQL is a bonus.
• Experience with CRM tools (Salesforce) or project management platforms (Monday.com) is an advantage.
• Excellent communication and stakeholder management skills, with the ability to engage and influence teams across all levels an absolute must.
• Strong ownership mindset, able to work independently while managing multiple projects.

Next steps

If you are excited about working with the nicest of people, in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and let’s get the conversation going!

We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing—from how we plan and create, to how we execute, personalize, and scale.

As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams.

This role goes beyond managing technology—it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization.

The role reports directly to the Senior Director of Growth Marketing & Innovation.

What you’ll be doing

AI Strategy & Marketing Transformation

• Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows.
• Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale.
• Drive the transition from tool-based execution to AI-enabled operating models across marketing functions.

AI Product Thinking & Roadmap Ownership

• Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows.
• Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability.
• Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing.

Agentic AI & Workflow Automation

• Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization.
• Ensure solutions are embedded into real workflows—not standalone tools.
• Continuously identify and scale automation opportunities across the organization.

Cross-Functional Leadership

• Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions.
• Ensure alignment between marketing needs, technical capabilities, and long-term system architecture.
• Influence without direct authority, driving execution through strong cross-functional collaboration.

AI Adoption & Enablement

• Own the global adoption of AI solutions across Marketing.
• Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage.
• Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities.
• Drive cultural change toward AI-first ways of working.

Governance, Quality & Compliance

• Ensure AI solutions meet standards for quality, consistency, and brand alignment.
• Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements.
• Define guardrails, escalation paths, and approval processes for AI-driven workflows.

Vendor & Ecosystem Strategy

• Evaluate and manage external AI tools, platforms, and partners.
• Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity.
• Maximize value from vendors through structured evaluation and performance management.

Our humble expectations

• 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments.
• Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions.
• Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands-on in system configuration or engineering
• Hands-on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows.
• Experience working cross-functionally with Product, Engineering, Data, and Analytics teams.
• Proven ability to operate in ambiguous environments and build structure where none exists.
• Strong stakeholder management and communication skills, with the ability to influence senior leaders.
• Experience building or leading small, high-impact teams.
• Passion for AI innovation and its application to real-world operational challenges.

Nice to have:

• Experience with marketing platforms (CRM, automation, ad tech)
• Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems
• Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) 
• Basic data fluency (e.g., SQL or analytics tools)

What we offer

This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won’t just be managing existing software; you’ll be the strategic architect responsible for moving us away from manual, "copy-paste" work toward a smart, automated system powered by AI and real-time data.

You will have the mandate to bridge the gap between Marketing, Product, and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it’s building a marketing engine to win back millions of users or launching ML-powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible.

If you want a high-ownership role where you can solve real structural problems and lead a team of technical experts in a fast-paced, global environment, this is it.

Next steps

Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation.

What you’ll be doing

As Revenue Strategy & Operations Manager, you will play a key role in improving commercial execution, operational structure, and cross-functional alignment across a fast-moving regional business. You will work closely with senior commercial leaders and partner teams to translate strategic priorities into clear plans, scalable processes, and measurable outcomes.

This role is ideal for someone who enjoys solving ambiguous business problems, creating structure, driving execution across multiple stakeholders, and improving how teams operate at scale.

Your responsibilities will include:

• Partnering with regional commercial leadership on strategic and operational topics requiring problem solving, prioritisation, communication, and execution.
  
  
• Supporting alignment across Sales, Revenue Operations, Analytics, Account Management, Merchant Operations, Onboarding, and other cross-functional teams.
  
  
• Helping translate business priorities into clear workstreams, ownership models, timelines, and deliverables.
  
  
• Improving coordination across markets to strengthen focus, prioritisation, and execution quality.
  
  
• Supporting planning and execution on emerging business needs, commercial priorities, and high-impact operational initiatives.
  
  
• Preparing leadership materials, frameworks, recommendations, and communication plans to support decision-making and local execution.
  
  
• Driving improvements in sales and operations support for new verticals, including clearer ownership, better coordination, and stronger follow-through.
  
  
• Working with onboarding and merchant-facing teams to improve backlog prioritisation, follow-up, and conversion into live outcomes.
  
  
• Supporting merchant performance initiatives, including churn reduction, merchant development, activity improvements, content quality, and broader operational improvement efforts.
  
  
• Coordinating product enablement initiatives and helping commercial and operational teams adopt new tools, processes, and ways of working.
  
  
• Building scalable operating foundations through SOPs, enablement materials, training, onboarding support, reporting improvements, and collaboration with analytics teams.
  
  
• Providing focused support on new vertical and merchant-related topics, ensuring visibility, coordination, and execution across relevant teams.
  
  
• Identifying capacity gaps, execution risks, and operational bottlenecks early, and proactively proposing practical solutions.
  
  
• Turning ambiguous or fast-moving topics into clear priorities, action plans, and next steps for leadership and local teams.

Key focus areas

1. Strategic support to commercial leadership
   Act as a trusted partner to regional commercial leaders on topics requiring structured thinking, sound judgment, alignment, and rapid execution.
   
   
2. Regional coordination and execution
   Create stronger structure, governance, and follow-up across regional priorities, helping local teams focus on execution and business impact.
   
   
3. Backlog and merchant performance improvement
   Work closely with onboarding, sales, and merchant-facing teams to improve backlog conversion, reduce churn, strengthen merchant performance, and execute key operational levers.
   
   
4. Product and operational enablement
   Support the rollout and adoption of product-related initiatives, while strengthening scalable operating foundations through SOPs, training, onboarding, reporting, and analytics collaboration.
   
   
5. New verticals support and ownership
   Provide structure, coordination, and follow-through for new vertical sales and operations topics, helping close ownership gaps and improve execution across markets.

Our expectations

• Strong experience in Revenue Operations, Sales Strategy, Business Operations, Consulting, Commercial Operations, or a similar role.
• Proven ability to partner with senior stakeholders on complex topics requiring structure, prioritisation, and alignment.
• Experience driving cross-functional coordination across multiple teams in a fast-paced environment.
• Strong planning and communication skills, with the ability to turn complexity into clear actions and practical next steps.
• Comfortable working across both strategic and operational topics, from high-level problem solving to hands-on execution.
• Strong stakeholder management skills, with the confidence to guide discussions, challenge constructively, and drive alignment.
• Experience supporting regional, multi-market, or matrixed commercial organisations is a strong plus.
• Ability to work independently, move quickly, and maintain clarity in situations with limited structure or evolving priorities.
• Analytical mindset, with the ability to use data and business context to support recommendations and decision-making.
• Strong written and verbal communication skills in English.

Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes?  Do you thrive in roles where you get to obsess over consumer business growth and provide data driven insights? If this sounds like you, then we’d love to chat!

As Strategy & Operations Manager, you are responsible for driving efficient growth by providing data driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level.

Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI, through rigorous monitoring of our key performance metrics.

Your ability to blend analytical problem-solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long-term success.

What you’ll be doing

• Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)
• Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)
• Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy & Planning
• Provide data driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform
• Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets
• Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow-up
• Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets

 Our Humble Expectations

• You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e-commerce, digital marketing as well as growth strategy is a plus.
• You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)
• You have experience in forecasting, financial planning & budget allocation
• You have an analytical approach when using data to design, develop and execute marketing strategies
• You have excellent Excel and data handling skills
• You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed
• You do not shy away from getting your hands dirty, building and testing - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done
• You communicate clearly and concisely in written and verbal comms and are fluent in English

Are you an experienced Grocery Associate, or do you have valuable experience in another grocery store? Do you have the ability to lead a team and inspire a high-quality standard of service? If this sounds like you, then we’d love to chat! 🤩

We’re looking for a Shift Lead to lead our Grocery team in our Wolt Market in Berlin! 

What you’ll be doing 

• Ensuring efficient operations and being the go-to person when the Store Manager isn’t present at the store.

• Solving issues in which the team needs help.

• Monitoring and managing workload, efficiency, office duties and well-being.

• Collecting and forwarding feedback.

• Proactively participating in developing store operations.

• You have experience in working as a Grocery Associate in Wolt Market, or other grocery stores/retail.

• You have experience in leading a team (in a similar industry.)

• You are proactive, serviceminded and a fast learner and have the ability to multitask.

• You are able to work flexibly in all shifts during the day, evenings and weekends 

• You have professional working proficiency in English and German

What you’ll get by joining us

• Discounted Travel Tickets
• Credits on your Wolt orders
• Team Events during the year!
• Employee Assistance Program

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application ASAP :)

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Global Accounting Specialist for our Finance team in Berlin or Munich, Germany or Madrid, Spain or Lisbon, Portugal!

As part of our Controllership team, you will be instrumental in ensuring the accuracy of financial reporting across our international entities. 
Working in a multicultural environment, you will ensure compliance with local standards (such as German GAAP/HGB) and international regulations, supporting the global financial closing process and Wellhub’s operational efficiency. 
This is an excellent opportunity for a professional looking to apply solid technical knowledge in a fast-growing, global impact scenario.

YOUR IMPACT

• Perform day-to-day accounting functions for multiple international entities, including journal entries in general ledger, intercompany transactions, and account reconciliations.
• Ensure timely and accurate monthly, quarterly, and annual financial close processes across global entities.
• Coordinate and reconcile intercompany accounts and ensure proper eliminations during consolidation.
• Assist with the consolidation of financial results in accordance with German GAAP (HGB) 
• Work with external auditors and internal stakeholders during audits and reviews of international operations.
• Ensure compliance with local statutory accounting and tax regulations in all relevant jurisdictions.
• Collaborate with local finance teams and service providers to support payroll, VAT/GST, and other local reporting requirements.
• Assist in the development and implementation of global accounting policies, procedures, and internal controls.
• Participate in global ERP system implementations or upgrades as needed.
  
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Degree in Accounting, Administration, Finance, or a related field.
• A strong understanding of accounting principles, financial closing processes, and global business models.Advanced proficiency in Excel, including hard-coding.
• Experience with financial systems such as Datev and Lucanet can be a plus.
• Familiarity with data analysis tools like Power Pivot Table (BI) and basic knowledge of SQL can be a plus.
• Ability to work independently and collaboratively across geographies.
• Proven experience in a global accounting role, with a focus on general ledger.
• Demonstrated ability to perform reconciliations and financial analysis.3+ years of experience in accounting, preferably in a multinational environment.
• Experience with german GAAP and other european local GAAP - US GAAP is a plus.
• Familiarity with accounting and ERP systems (e.g.Datev) and consolidation system Lucanet.
• Fluent English is mandatory.
  

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in German GAAP, global general ledger and fluent English are mandatory requirements.

WHAT WE OFFER YOU 

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. 

HEALTHCARE: Health insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

• Our offices are in Germany, Italy, Netherlands, Portugal, Romania, Spain, and the UK. You can work from any office or remotely based in any of these countries.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

 #LI-HYBRID

The role

Are you passionate about re-engaging customers and driving growth through personalized marketing? As the Senior Audience Manager for Reactivations, you will play a critical role in re-engaging the HelloFresh cancelled base globally. Between leveraging customer segmentation or overlooking market performance, you will be designing customer journeys that nurture and rebuild relationships with cancelled customers, while being accountable for driving reactivation results that contribute to Customer Lifetime Value (CLV).

This role goes beyond crafting and optimizing campaigns, it’s about taking part in the development of the overarching reactivation strategy, to help shape the vision for customer-centric journeys, and ensuring the delivery of industry-leading segmented campaigns that nurture, strengthen, and rebuild relationships with our canceled customer base.

You will create a seamless and impactful reactivation experience, collaborating closely with Creative, Marketing Analytics, CRM Operations, Pricing & Discounts, and Brand - with particular emphasis on creative development and innovation - to develop a comprehensive communication strategy for your segment(s).

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do

• Customer Journey Ownership: Focus on reestablishing a relationship with cancelled customers, using personalized and data-driven approaches to create tailored E2E customer journeys.
• Communication Strategy: Develop detailed communication strategies for different segments, including channel definition, message timing, and creative direction. Our channel pool includes Email, Push Notifications, SMS, Direct Mail and Call Centre Outbound.
• Managing Market Performance: Own a defined set of markets and be accountable for reaching Business Plan targets across Conversion, spend, and CVA. Monitor performance regularly, identify gaps, and plan incremental initiatives to achieve targets.
• Performance Optimization: Track and optimize key KPIs including Click-Through Rates, Conversion Rates, and overall profitability. Use data insights to continuously refine the effectiveness of customer journeys with a focus on driving Incremental Reactivations and CLV.
• A/B Testing: Design and execute A/B testing strategies to refine messaging, timing, and offers, continuously improving performance metrics.
• Collaboration: Work closely with Creative, Product Marketing, Marketing Analytics, CRM Operations and local teams to align strategies, measure performance, and develop creative materials tailored to the customer.
• Creative Oversight: Partner with the Creative team to ensure all communication touchpoints deliver product value and resonate with the target audience.
• Innovation: Drive and collaborate with teams exploring Automations, Machine Learning and AI applications. Share insights to help identify areas where these tools can improve efficiency and personalization.

What you’ll bring

• Proven Experience: 5+ years in a marketing role, with a focus on CRM, lifecycle marketing, customer journey design or audience segmentation, preferably working with subscription business models.
• Strategic and Commercial Thinking: Ability to design and execute customer journey strategies while owning business targets across markets. You're comfortable monitoring performance, identifying gaps, and driving initiatives to hit Conversion, spend, and CVA goals.
• Data-Driven Execution: Deep understanding of CRM performance metrics (CTR, Conversion Rate, ROI) and Experimentation, with a track record of A/B testing, segmentation, and continuous optimization.
• Collaboration and Communication: Proven success working with creative, analytics, operations, and brand teams to deliver results. You can translate strategy into clear recommendations for any level of stakeholder.
• Creative Instinct: A sharp eye for compelling visuals and copy, with the ability to partner with creative teams to build communication that resonates with the target audience.
• Tech Curiosity: Openness to leveraging automations, Machine Learning, and AI to improve efficiency and personalization. Prior experience with technical teams in this space is a plus but not required.

If you're excited about driving measurable reactivation uplift across the world, we'd love to hear from you!

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

The role

As Operations Manager - Delivery Proposition (all genders) you are part of our Delivery Management team within the International Logistics Department and are responsible for designing as well as managing data-driven delivery propositions that shape the global customer delivery experience.

As the technical owner of delivery configuration, you’ll ensure a seamless scheduling experience across multiple countries by managing delivery options such as days, time windows, services, pricing, and speed. You’ll work closely with supply chain, tech, and analytics teams to optimize delivery availability, manage capacity, tailor experiences by customer segment, and maintain smooth operations during peak and holiday periods.

Please note that this role is offered on a fixed-term basis for 24 months, with the aim of transitioning to a permanent position afterwards.

What you’ll do

• Global Delivery Proposition Ownership: Acting as the primary delivery proposition stakeholder for HelloFresh’s global operations, owning cutoffs (ordering deadlines) and delivery options, including days, time windows, services, pricing, and recommendations.
• System transparency & explainability: Translating complex system logic into clear explanations for non-technical stakeholders when incidents or questions arise, and supporting the senior leadership team with analysis to drive informed decision-making.
• Configuration, validation & improvement: Maintaining and improving demand steering systems and logistics configurator to ensure alignment with local needs and global standards. This includes: Configuring and testing delivery proposition experiments, identifying misconfigurations early, and suggesting improvements to enhance the technical and commercial impact of these tools.
• Systems governance & auditing: Owning regular system audits and maintaining detailed documentation of delivery management processes to ensure global standards by keeping a detailed audit trail of validation work in Jira with accurate reporting of outcomes.
• Upstream risk detection: Identifying and flagging risks in delivery strategies across different markets that could lead to capacity breaches or cutoff misconfigurations.
• Peak & holiday monitoring: Leading the independent validation for holiday shifts and peak periods, providing formal "Go/No-Go" recommendations based on evidence-based risk assessments.

What you’ll bring

• 3+ years of experience in Logistics, Supply Chain, or Quality Assurance, with a heavy focus on operational execution and system control.
• Intermediate or advanced SQL skills to query system output, and Tableau proficiency to visualize and communicate findings independently.
• A disciplined, precise, and consistent working style, with a strong preference for clear SOPs and technical accuracy over ambiguity.
• Strong attention to detail and a structured approach to documentation, audit trails, and maintaining a reliable “source of truth” for operational processes.
• Clear communication skills, with the ability to translate complex system issues and failures into simple, data-backed explanations for stakeholders.
• A data-driven mindset with strong technical curiosity, eagerness to adopt new tools (including AI) and evaluate experiments to generate actionable insights.
• Fluent English skills (written and spoken).
• Willingness to travel internationally as part of the role (up to 25%).

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you the missing ingredient?

 If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.

#JD1002 

About the role: What's in the Box

At HelloFresh, we’re on a mission to change the way people eat forever. As a Reliability Manager, you will ensure maximum uptime of our production systems while driving a strong culture of reliability, prevention, and continuous improvement. (Only Day Shift - Monday -Friday)

What you’ll do: The Recipe

• Own reliability: Drive the site’s Reliability Plan to maximize uptime and reduce unplanned downtime
• Translate strategy into action: Implement PM & PdM strategies into daily engineering operations
• Solve problems sustainably: Lead Root Cause Analysis (RCA) to eliminate recurring issues
• Drive performance: Track and improve KPIs such as OEE and MTBF
• Leverage data: Analyze CMMS trends to predict and prevent failures
• Ensure standards: Maintain engineering, safety, and food safety compliance
• Develop your team: Identify skill gaps and drive targeted training and development
• Support growth: Contribute to capital projects and long-term engineering initiatives

What you’ll bring: The Ingredients

• Engineering background (degree or equivalent qualification)
• Experience in maintenance, reliability, or automation in a production environment
• Strong analytical and data-driven mindset
• 2–3 years of leadership experience in managing technical teams
• Experience with CMMS systems and performance tracking
• Strong communication skills across all levels
• Structured, hands-on, and solution-oriented approach
• Passion for continuous improvement and HelloFresh DNA

What we offer: The Toppings

• Modern and comfortable working space with great co-workers in Barleben near Magdeburg
• Discount for HelloFresh boxes
• Development possibilities along with internal trainings and a central Learning & Development budget for teams
• Extensive Onboarding
• Competitive salary and shift allowances
• 30 days of vacations
• Social events
• Discounted fitness offers with our Urban Sports Club and John Reed partners
• Well-being initiatives in cooperation with Headspace and Spill
• Company pension scheme
• Selgros card
• Personal safety equipment

Are you up for a challenge?

Apply now with your complete application documents, also without a photo and without stating specific personal characteristics such as nationality or gender if you choose to do so. German or English language certificates and documents regarding residence and work permits are welcome.

We look forward to hearing from you!

#barnmaintenance

About the role: What's in the Box

At HelloFresh, we’re on a mission to change the way people eat forever. As a Reliability Manager, you will ensure maximum uptime of our production systems while driving a strong culture of reliability, prevention, and continuous improvement.

Because Work-Life Balance Matters:  Day Shift - Monday -Friday

What you’ll do: The Recipe

• Own reliability: Drive the site’s Reliability Plan to maximize uptime and reduce unplanned downtime
• Translate strategy into action: Implement PM & PdM strategies into daily engineering operations
• Solve problems sustainably: Lead Root Cause Analysis (RCA) to eliminate recurring issues
• Drive performance: Track and improve KPIs such as OEE and MTBF
• Leverage data: Analyze CMMS trends to predict and prevent failures
• Ensure standards: Maintain engineering, safety, and food safety compliance
• Develop your team: Identify skill gaps and drive targeted training and development
• Support growth: Contribute to capital projects and long-term engineering initiatives

What you’ll bring: The Ingredients

• Engineering background (degree or equivalent qualification)
• Experience in maintenance, reliability, or automation in a production environment
• Strong analytical and data-driven mindset
• 2–3 years of leadership experience in managing technical teams
• Experience with CMMS systems and performance tracking
• Strong communication skills across all levels
• Structured, hands-on, and solution-oriented approach
• Passion for continuous improvement and HelloFresh DNA

What we offer: The Toppings

• Modern and comfortable working space with great co-workers in Barleben near Magdeburg
• Discount for HelloFresh boxes
• Development possibilities along with internal trainings and a central Learning & Development budget for teams
• Extensive Onboarding
• Competitive salary and shift allowances
• 30 days of vacations
• Social events
• Discounted fitness offers with our Urban Sports Club and John Reed partners
• Well-being initiatives in cooperation with Headspace and Spill
• Company pension scheme
• Selgros card
• Personal safety equipment

Are you up for a challenge?

Apply now with your complete application documents, also without a photo and without stating specific personal characteristics such as nationality or gender if you choose to do so. German or English language certificates and documents regarding residence and work permits are welcome.

We look forward to hearing from you!

#barnmaintenance

About the role: What's in the Box

At HelloFresh, we’re on a mission to change the way people eat forever. As a Reliability Manager, you will ensure maximum uptime of our production systems while driving a strong culture of reliability, prevention, and continuous improvement. (Only Day Shift - Monday -Friday)

What you’ll do: The Recipe

• Own reliability: Drive the site’s Reliability Plan to maximize uptime and reduce unplanned downtime
• Translate strategy into action: Implement PM & PdM strategies into daily engineering operations
• Solve problems sustainably: Lead Root Cause Analysis (RCA) to eliminate recurring issues
• Drive performance: Track and improve KPIs such as OEE and MTBF
• Leverage data: Analyze CMMS trends to predict and prevent failures
• Ensure standards: Maintain engineering, safety, and food safety compliance
• Develop your team: Identify skill gaps and drive targeted training and development
• Support growth: Contribute to capital projects and long-term engineering initiatives

What you’ll bring: The Ingredients

• Engineering background (degree or equivalent qualification)
• Experience in maintenance, reliability, or automation in a production environment
• Strong analytical and data-driven mindset
• 2–3 years of leadership experience in managing technical teams
• Experience with CMMS systems and performance tracking
• Strong communication skills across all levels
• Structured, hands-on, and solution-oriented approach
• Passion for continuous improvement and HelloFresh DNA

What we offer: The Toppings

• Modern and comfortable working space with great co-workers in Barleben near Magdeburg
• Discount for HelloFresh boxes
• Development possibilities along with internal trainings and a central Learning & Development budget for teams
• Extensive Onboarding
• Competitive salary and shift allowances
• 30 days of vacations
• Social events
• Discounted fitness offers with our Urban Sports Club and John Reed partners
• Well-being initiatives in cooperation with Headspace and Spill
• Company pension scheme
• Selgros card
• Personal safety equipment

Are you up for a challenge?

Apply now with your complete application documents, also without a photo and without stating specific personal characteristics such as nationality or gender if you choose to do so. German or English language certificates and documents regarding residence and work permits are welcome.

We look forward to hearing from you!

#barnmaintenance

The role

As a Senior Marketing Manager, Virality, you’ll join the global Referrals team — one of HelloFresh Group’s key growth engines. Your mission: build customer journeys and referral experiences that people actually want to share.

This role sits at the intersection of CRM, product marketing, growth and performance marketing. You’ll own customer-facing referral communications across CRM and in-product touchpoints, turning happy customers into active advocates and driving measurable customer acquisition through referrals.

In our customer-centric and data-driven Referrals team, you will be responsible for planning, executing, and analyzing referral campaigns across digital and product touchpoints for 34 markets and 8 brands globally. You’ll collaborate cross-functionally with Product, CRM Operations, Analytics, Pricing & Discounts, Creative and local market teams to deliver seamless and scalable referral experiences across the customer journey.

You’ll work closely with Product, CRM, Analytics, Pricing and local market teams across the globe to shape referral strategies, launch experiments, optimize customer journeys, and improve conversion performance.

If you love combining creativity with data, enjoy solving complex marketing challenges, and thrive in fast-paced, evolving environments — this role is for you

What you’ll do

Build Referral Experiences People Want to Share

• Develop and execute referral communication strategies across CRM and product touchpoints that encourage customers to invite friends and drive new customer growth.
• Orchestrate customer journeys across multiple touchpoints to ensure seamless messaging, consistent UX, and cohesive  end-to-end referral experiences.
• Partner closely with Product teams to improve referral UX/UI and launch new referral features and experiences.
• Work with local market teams to deliver culturally relevant campaigns while maintaining a scalable global strategy and consistent brand experience.

Turn Data Into Growth:

• Own and optimize referral performance across channels with a strong focus on conversion and customer behavior.
• Analyze performance trends and identify what drives engagement, referral invites, and successful referrals.
• Run experiments to continuously improve customer journeys and campaign effectiveness.
• Collaborate with Analytics and Pricing teams to optimize incentives and unlock new growth opportunities.

Drive innovation:

• Help shape the future strategy of HelloFresh’s global referral and virality programs.
• Find smarter, faster, and more scalable ways of working — including automation and AI opportunities.
• Connect CRM, product marketing, and growth into one cohesive customer experience.
• Navigate project complexity, shifting priorities, and cross-functional collaboration with confidence and curiosity.

What you’ll bring

• 4+ years of experience in CRM, lifecycle marketing, product marketing, growth marketing, referrals/virality, or similar areas–ideally in tech, e-commerce, subscription, or marketplace businesses.
• Degree in marketing, business, statistics, or a STEM-related field.
• Strong analytical and commercial mindset with experience working with performance data, customer journeys, experimentation, and conversion-focused marketing.
• Strong communication and stakeholder management skills, with the ability to influence and collaborate across Product, CRM, Analytics, Creative, and local market teams.
• Confidence leading discussions, presentations, and alignment with senior stakeholders in cross-functional environments.
• Ownership-driven attitude with strong prioritization skills, adaptability, resilience, and the ability to thrive in fast-paced, evolving, and sometimes ambiguous environments.
• Excellent technical skills including strong Excel/spreadsheet-based modeling capabilities

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

The role

HelloFresh is looking for a Senior Technical Project Manager (all genders) to drive process definition, standardization and improvement across the FSQA DC Quality domain in 11 international markets. With a scope that covers processes in DC Inbound and Inbound Checks, Inventory Management, Cold Chain Management, Shelf-Life Management, and Allergen Management, this role will have a huge impact on the future success of HelloFresh and its supply chain.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

PLEASE NOTE: THIS ROLE IS A MATERNITY COVER UNTIL AUGUST/SEPTEMBER 2026

What you’ll do

• You manage, define, and standardize Food Safety and Quality processes across international markets, ensuring strong governance and consistent application
• Furthermore, you work closely with technical and business stakeholders to translate requirements into digital FSQ solutions and scalable processes
• By facilitating workshops, you gather input from key stakeholders and actively drive alignment within the process governance agenda
• Additionally, you test and verify that systems and tools meet defined requirements and comply with Food Safety policies before and during rollout
• You train end users and support the successful rollout of new systems and processes across warehouse operations
• At the same time, you measure process performance and adherence across markets, analyze data, and present clear, actionable recommendations to senior leadership
• Finally, you continuously challenge the status quo by identifying improvement opportunities inside and outside the organization, defining frameworks, metrics, and initiatives that enhance efficiency, resilience, and performance

What you’ll bring

• At least 3 years of experience in process consulting, process management, or technical systems implementation, supported by a degree in Engineering, Mathematics, or a related field; knowledge of Food Safety or warehouse processes is a strong plus
• Proven experience in process modeling (e.g. BPMN 2.0) and working with tools such as MS Visio, Signavio, or similar platforms
• Strong stakeholder management skills with the ability to influence, align, and collaborate effectively across diverse teams and seniority levels
• Excellent analytical, problem-solving, and strategic thinking skills, combined with the ability to manage and prioritize multiple initiatives in a dynamic environment
• Hands-on mindset with strong presentation and communication skills, enabling clear storytelling, facilitation of discussions, and confident delivery to leadership
• Experience or interest in digital tools and data-driven environments, including BI tools (e.g. Tableau, JIRA, ICS), SQL, digital procurement systems, or Six Sigma methodologies
• Proficiency in Microsoft Office and Google Suite, excellent English communication skills, and adaptability to work in fast-paced, international and change-driven organizations

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

The role

As a Senior Design and MEP Manager, you will play a key role in delivering retrofit, refurbishment, and alteration projects across HelloFresh’s international distribution center portfolio. You will support the Property team by combining strong project management capabilities with deep MEP and architectural expertise, ensuring that operational upgrades, capacity expansions, and compliance-driven modifications are delivered safely, efficiently, and with minimal disruption to live operations.

The role is heavily focused on brownfield environments, requiring close coordination with Project Managers, operations, external designers, and contractors to manage design, execution readiness, and technical risk across multiple countries.

What you’ll do

Project & Design Management (Retrofits & Alterations)

• Act as a senior technical and project delivery partner for retrofit, refurbishment, and alteration projects within live international distribution centers.
• Support Project Managers in defining scope, phasing, and execution strategies that minimize operational disruption while meeting performance and compliance requirements.
  Manage and steer the MEP and architectural design process for alterations, upgrades, and extensions, ensuring designs are practical, buildable, and aligned with site constraints.

Technical Coordination & Stakeholder Management

• Serve as the primary technical interface between internal stakeholders (Property, Operations, Quality, Safety) and external consultants and contractors.
• Coordinate design reviews and technical decision-making, ensuring alignment between operational needs, regulatory requirements, and budget constraints.
• Proactively identify technical risks typical to brownfield projects (interfaces, shutdowns, legacy systems) and drive mitigation strategies.

Design Oversight & Consultancy Collaboration

• Lead the review and validation of MEP and architectural designs produced by external consultants, with a strong focus on HVAC, cooling, utilities, and food-industry requirements.
• Ensure design solutions are optimized for cost, constructability, maintainability, and future flexibility.
• Challenge over-engineering and support value engineering without compromising safety, quality, or compliance.

Quality, Cost & Compliance Control

• Support site inspections, design audits, and commissioning activities to ensure works align with approved design intent and HelloFresh standards.
• Work closely with Project Managers and procurement to manage design-to-budget, support tender evaluations, and control cost impacts from design changes.
• Ensure compliance with local building codes, food safety standards, sustainability targets, and internal HelloFresh engineering guidelines across multiple regions.

What you’ll bring

• Bachelor’s degree in Building Services Engineering, Mechanical Engineering, Architecture, or a related discipline.
• Master’s degree or equivalent is a plus.
• Consultancy background: 5–7+ years in MEP or building services design, ideally with exposure to industrial or food production/logistics facilities.
• Contractor / design-build background: 7–10+ years delivering industrial retrofit or refurbishment projects in live environments.
• Proven experience managing alterations, upgrades, and brownfield projects, preferably within distribution centers, food facilities, or similar industrial settings.
• Strong understanding of MEP systems for industrial buildings, particularly HVAC, cooling, utilities, and energy systems relevant to food operations.
• Solid knowledge of building regulations, permitting processes, and construction best practices across international projects.
• Hands-on experience with AutoCAD, Revit, BIM tools, and strong proficiency with Google Workspace and MS Office.
• Structured, self-directed working style with the ability to identify blockers early and escalate with clear recommendations.
• Clear, pragmatic communicator, able to translate complex technical topics for non-technical stakeholders.
• Fluent in English (spoken and written).
• Additional languages (German, French, or Dutch) are a strong advantage.
• Willingness to travel frequently and work across international locations.
• Experience working in design-build or general contracting environments.
• Exposure to sustainability, energy optimization, and operational efficiency upgrades in existing industrial buildings.
• Familiarity with operating within live, high-throughput facilities where downtime and disruption must be tightly controlled.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

Wir bei Capgemini Inventglauben, dass unterschiedliche Perspektiven den Wandel vorantreiben. Als innovative Transformationsberater vereinen wir unsere strategischen, kreativen und wissenschaftlichen Fähigkeiten und arbeiten eng mit unseren Kunden zusammen, um zukunftsweisende Lösungen zu entwickeln. Hilf uns dabei, den Wandel voranzutreiben, der auf die Herausforderungen unserer Kunden von heute und morgen zugeschnitten ist. Informiert und validiert durch Wissenschaft und Daten. Verstärkt durch Kreativität und Design. Und das alles auf der Grundlage von Technologien.

Deine Rolle

Als (Senior) Manager arbeitest du mit interdisziplinären Teams an der Lösung komplexer Kundenherausforderungen.

• In deiner Funktion verantwortest du das Projektmanagement für Executive-Level-Kunden und führst eigene Teams
• In deiner Leitungsfunktion begleitest du digitale Transformationsprojekte in dem Bereich Connectivity Solutions und führst diese zum Erfolg
• Mithilfe deiner Expertise werden unsere Produkte und Services kontinuierlich marktorientiert weiterentwickelt und neue Kundensegmente erschlossen.

Dein Profil

• Tiefgehende Expertise in Public Safety & BOS-Kommunikation (TETRA, LTE, 5G, MCX - Mission-Critical Services)
• Fundierte Kenntnisse über KRITIS und spezifische BOS-Anforderungen
• Erfahrung in Netzarchitekturen (Core, RAN, MVNO, MCX-Architekturen)
• Erfahrung im Solution Design für komplexe Telekommunikations- und IT-Systeme
• Erstellung von technischen Konzepten, Projektarchitekturen, Roadmaps
• Erfahrung in Markt- und Wettbewerbsanalysen im Critical Communications Umfeld
• Wissen zu 5G/6G, IoT, Broadband Mission Critical, Network Slicing, QoS/QoS-Priorisierung
• Erste Erfahrung in der Leitung von großen öffentlichen Ausschreibungen inkl. Bid-Management und Angebotsstrategie
• Starke Schnittstellenfunktion zwischen Technik (Engineering), Management & Kunden
• Erfahrung im Anforderungsmanagement & Übersetzen von Kundenbedarfen in Produktanforderungen
• Erfahrung in der Entwicklung von Kundenstrategien, Pitch-Decks, Business Cases und Roadmaps
• Expertise im Stakeholder-Management mit Behörden, Industrie und OEMs
• Fähigkeit, komplexe technische Inhalte in managementtaugliche Sprache zu übersetzen
• Du hast ein Hochschulstudium erfolgreich abgeschlossen und bringst mehrjährige relevante Berufserfahrung mit Budgetverantwortung im Beratungsumfeld oder internationalen Unternehmen mit
• Du bringst Erfahrung in der Führung interdisziplinärer Teams mit, bist kommunikationsstark und überzeugst durch ein selbstbewusstes Auftreten über alle Hierarchieebenen hinweg
• Du hast eine hohe IT-Affinität sowie Freude an strategischer Analyse, dem Management innovativer Projekte und der Lösung komplexer Kundenherausforderungen
• Du besitzt sehr gute Deutsch- und Englischkenntnisse und zeigst Flexibilität und Reisebereitschaft

Was du bei uns schätzen wirst

• Werde Teil einer international führenden Unternehmensberatung, die durch innovative und wegweisende Projekte, globale Teams und digitales Know-How die Zukunft gestaltet
• Treibe innovative Transformationsprojekte in zukunftsweisenden Branchen und widme dich visionären und strategischen Entwicklungen
• Erlebe unser kontinuierliches Engagement für Chancengleichheit, Vielfalt und Inklusion
• Entwickle dich in unserem wissensorienterten Umfeld, das durch unsere auf Mitarbeiter:innen ausgerichtete Unternehmenskultur geprägt ist
• Profitiere von unseren Benefits zur optimalen Work-Life-Balance mit attraktiven Angeboten rund um Gesundheit & Wellbeing, Zusatzpaketen rund um Mobilität sowie modernen Offices

Über Capgemini

Capgemini ist ein globaler Partner für die KI-gestützte Geschäfts- sowie Technologietransformation. Das Unternehmen schafft messbaren Mehrwert für seine Kunden, indem es die Zukunft von Organisationen gestaltet und im Zusammenspiel von KI, Technologie sowie dem Mensch Realität werden lässt. Seit fast 60 Jahren steht Capgemini für Verantwortung wie auch Vielfalt und beschäftigt über 420.000 Mitarbeitende in mehr als 50 Ländern. Das End-to-End-Leistungsspektrum gründet auf einer umfangreichen Branchenexpertise, einem starken Partner-Ökosystem sowie Kompetenzen in den Bereichen Strategie, Technologie, Design, Engineering und Operations. Die Gruppe erzielte 2025 einen weltweiten Umsatz von 22,5 Milliarden Euro.

Wir freuen uns über deine vollstän­dige Be­wer­bung ausschließlich über unser Bewerbungsportal und unter Angabe deiner Ge­halts­vor­stel­lung, des frühest­mög­lichen Ein­tritts­zeit­punkts sowie deiner Standortpräferenz.

Hier findest du weitere Informationen zu unserem Bewerbungsprozess

Who we are

The role

The day-to-day

• Leadership: Provide overall direction and management for the SAR satellite constellation, ensuring alignment with the company’s strategic objectives and stakeholder requirements.
• Cross-functional Management: Coordinate and lead multidisciplinary teams from different partner companies (payload, bus, software, as well as launch, ground and operations segments) to achieve programme milestones.
• Technical Oversight: Ensure the successful integration and testing of the satellites and the overall constellation, providing technical guidance and decision-making.
• Schedule and Budget Management: Develop, maintain, and control integrated master schedules, cost baselines, and resource allocation to ensure the programme is delivered on time and within budget.
• Risk Management: Proactively identify, assess, and mitigate programme risks and opportunities, developing contingency plans as needed.
• Stakeholder Engagement: Serve as the primary interface with internal leadership, external partners, customers, and government stakeholders, managing expectations and fostering strong relationships.
• Reporting and Communication: Provide regular, clear, and concise status updates, reports, and presentations to senior management, customers, and stakeholders on programme progress, issues, and accomplishments.
• Contract Management: Oversee contract execution, manage supplier relationships, and ensure compliance with all relevant regulations and standards.

You should apply if you

• Proven experience in programme or project management within the space industry, with a preference for experience with satellite systems and constellations.
• Demonstrated success in managing complex, multidisciplinary projects from concept to delivery, including the ability to manage budgets, schedules, and risks of large scale space projects effectively.
• In-depth knowledge of satellite development lifecycles, including design, manufacturing, testing, launch, and operations.
• Expertise in programme management methodologies, tools (e.g., Jira, MS Project), and best practices; formal management certificate considered a plus.
• Exceptional leadership, communication, interpersonal, and problem-solving skills.
• Team-player
• Must be eligible for and willing to undergo clearance process for a German “Ü2” Personal Security Clearance.

Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to Have

• Master's degree in Engineering (Aerospace, Electrical, Mechanical, Computer Science), or a related technical field, or equivalent experience in programme management.
• Familiarity with SAR technology and its applications.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

What we offer

• Competitive salary and VSOP options

• Occupational Pension and Disability Insurance

• Relocation support: up to €2,500 and 4 weeks temporary accommodation

• Learning: €500 yearly allowance

• Health & wellness: gym membership, mental health support (Nilo.health) and cycle scheme

• Social: regularly company events and monthly social allowances

• Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers

• Family support: 5 days of paid family emergency leave, remote work option during pregnancy and phased return to work at full pay

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

The Supplier Portal is how tens of thousands of suppliers manage and grow their business on GetYourGuide, and we're at an inflexion point. The portal is maturing, and AI is reshaping what supplier self-service can look like.

We have the ambition to build an intelligent guide available to every supplier whenever they need it — whether they're stuck on a task, looking to grow their business, or trying to understand what's working. Think of it as an account manager in their pocket, available 24/7.

Your mission

As a Senior Product Manager, you will own a cross-functional team and shape the strategy for this product area end-to-end. We're looking for a Senior PM who can hold the long-term vision while executing with clarity on what matters now — someone who advocates for suppliers, makes evidence-based decisions, and builds alignment across a complex stakeholder landscape.

• Set the vision and strategy for the Supplier Portal product area, translating it into clear priorities and measurable outcomes.
• Lead our Contextual AI-Powered Help initiative end-to-end — from problem framing and technology decisions to adoption metrics and iteration.
• Drive decision quality and alignment across Product, Engineering, Operations, and Supplier Experience teams — making trade-offs explicit and keeping stakeholders informed.
• Use data and customer insight to identify the highest-leverage opportunities, measure success and iterate based on outcomes.

Your toolkit

• 5+ years of product management experience, with a track record of owning a product area with genuine autonomy at a fast-paced tech company.
• Real AI fluency — you understand the current landscape of LLMs, agentic systems, and contextual help tools well enough to make build-vs-buy-vs-partner calls and bring emerging tech into your product thinking.
• Strong ability to lead cross-functional, multi-stakeholder initiatives, including collaboration with operations and supplier-facing teams.
• Strong analytical skills: ability to define success metrics, interpret data, and make evidence-based prioritization decisions.
• Experience with B2B product, marketplace platforms, or supplier/partner-facing tools is a strong plus.
• Excellent written and verbal communication in English.

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

Aufgabenbereich 

Der Operations Lead ist Mitglied des Führungsteams des Geschäfts und verantwortlich für die Förderung und Anleitung zur Rentabilität und Effizienz. Der Operations Lead arbeitet eng mit dem Operations & Visual Manager zusammen, um Aufgaben zu initiieren, zu delegieren und dem Team Feedback zu geben, um optimale Ergebnisse zur Unterstützung des gesamten Geschäftsbetriebs zu erzielen.

Betriebsleiter 

• Effektive Leitung und Durchführung von Bestandsverwaltungsprozessen mit Schwerpunkt auf der Maximierung der Bestandsgenauigkeit und der Reduzierung von Schwund 
• Untersuchen Sie Probleme mit der Bestandsgenauigkeit und ermitteln Sie deren Ursachen. Arbeiten Sie dabei mit dem Geschäftsführer zusammen, um Prozess- oder Systemlücken zu eskalieren 
• Verwalten Sie die Ausführung wichtiger betrieblicher Funktionen, darunter Versand, Wareneingang und -bearbeitung, Rücktransfers, Wiederauffüllung des Verkaufsraums, Nachschub im Laufe des Tages, Aktualisierung der Regalbestände und Liefermanagement 
• Fördern Sie strenge visuelle Standards für den Verkaufsraum 
• Fördern Sie eine sichere Arbeitsumgebung und einen effizienten Betrieb durch strenge Standards und Prozesse für den Lagerraum 

Unternehmensführer 

• Zusammenarbeit mit dem Operations & Visual Manager zur Verwaltung von Berichten, Budgets, Ausgaben, Lagerbeständen, Lieferantenbeziehungen, Technologie und Einrichtungen, um deren Aufrechterhaltung und Maximierung sicherzustellen 
• Demonstration ausgeprägter Geschäftstüchtigkeit durch Nutzung von Kennzahlen zur Unterstützung geschäftsfördernder Strategien 
• Dynamisches Handeln im Verkaufsraum, um die Bedürfnisse des Unternehmens, des Teams und der Gäste zu bewerten und zu erfüllen 

Personalleiter 

• Geht mit gutem Beispiel voran und motiviert die Mitarbeiter im täglichen Betrieb und im Umgang mit Gästen 
• Direkte Beaufsichtigung der Operations Associates; verantwortlich für die Rekrutierung und Entwicklung von Talenten 
• Nutzung der Leistungsbewertungstools des Unternehmens zur Beurteilung jedes einzelnen Operations Associates und kontinuierliches Feedback, um in Zusammenarbeit mit dem Filialleiter das individuelle Wachstum und die Verbesserung zu fördern 

Flow Experience Leader 

• Zusammenarbeit mit dem Visual Lead, um funktionsübergreifende Schulungen sicherzustellen, und mit dem Sales & Service Lead, um eine reibungslose Geschäftsabwicklung zu gewährleisten 
• Umsetzung von unternehmensweiten, betriebsorientierten Richtlinien, Projekten und Initiativen in Zusammenarbeit mit dem Managementteam, um Ziele und KPIs zu erreichen
• Öffnen und Schließen des Geschäfts gemäß den Back-of-House-Standards (BOH)

Qualifikationen als Betriebsleiter 

• Berufserfahrung in einem kundenorientierten Vertriebsumfeld 
• Nachgewiesene Führungsqualitäten, die eine ausgezeichnete Entscheidungsfähigkeit belegen 
• Schätzt Feedback, ist offen für Feedback und bereit, selbst Feedback zu geben 
• Selbstmotiviert mit dem Wunsch, Ergebnisse zu erzielen und sich individuell und im Team auszuzeichnen 
• Ausgezeichnete zwischenmenschliche und schriftliche Kommunikationsfähigkeiten 
• Identifiziert sich mit den Leitprinzipien von ALO und verkörpert diese 
• Fähigkeit, bis zu 50 Pfund zu heben, zu schieben, zu tragen oder anderweitig zu bewegen 
• Fähigkeit, zu heben, sich zu beugen, zu knien, zu klettern, zu kriechen und/oder sich zu drehen und sicher eine Leiter hinauf- und hinabzusteigen 
• Fähigkeit, während der gesamten Schicht zu stehen und sich zu bewegen 
• Nachweis einer gültigen Aufenthalts- und Arbeitserlaubnis 

Einsatzplan 

Um einen ausgewogenen Dienstplan zu erstellen, der den Anforderungen des Unternehmens und unserer Teams gerecht wird, erwarten wir von allen Vollzeitmitarbeitern, dass sie für Schichten zu Beginn und am Ende des Arbeitstages sowie am Wochenende zur Verfügung stehen, wobei sich diese Zeiten ändern können. Von allen Mitarbeitern wird erwartet, dass sie ab der Woche des „Black Friday” bis zum Ende der Weihnachtssaison, also bis zur ersten Januarwoche, arbeiten können. 

Erklärung zu Vielfalt und Inklusion 

Als Arbeitgeber, der Chancengleichheit fördert, diskriminiert ALO Bewerber oder Mitarbeiter nicht aufgrund von Rasse, Hautfarbe, Glaubensbekenntnis, Religion, Geschlecht, nationaler Herkunft, Veteranenstatus, Behinderung, Alter, Staatsangehörigkeit, Familienstand oder Lebenspartnerschaft, sexueller Orientierung, Geschlechtsidentität oder -ausdruck oder aufgrund eines anderen durch gesetzliches Recht geschützten Status oder Zustands. Wir verpflichten uns zu einer aktiven Politik der Inklusion, Vielfalt und Chancengleichheit, die bereits bei unserem Einstellungs- und Auswahlverfahren beginnt, und sind gerne bereit, über flexible Arbeitsbedingungen zu sprechen.

Anpassungen im Bewerbungsprozess 

Wenn Sie der Meinung sind, dass Sie angemessene Anpassungen in einem Teil unseres Einstellungsprozesses benötigen, teilen Sie uns diese Anforderungen bitte bei der Ausfüllung Ihrer Bewerbung oder per E-Mail an europehr@aloyoga.com mit. Wir werden alles tun, um sicherzustellen, dass Ihre Bedürfnisse erfüllt werden, um einen fairen und transparenten Bewertungsprozess zu gewährleisten. 

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-3

#li-onsite

Aufgabenbereich 

Der Visual Lead ist in Zusammenarbeit mit dem Visual Manager für die Erzielung von Ladenumsätzen und die Maximierung der Rentabilität durch Visual Merchandising verantwortlich. Der Visual Lead arbeitet eng mit den Operations & Visual Managern zusammen, um Aufgaben zu initiieren, zu delegieren und dem Team Feedback zu geben, um optimale Ergebnisse zur Unterstützung des gesamten Ladenbetriebs zu erzielen. 

Visual Leiter 

• Verwaltung der Ausführung wichtiger betrieblicher Funktionen, darunter Versand, Wareneingang und -bearbeitung, Rücktransfers, Wiederauffüllung der Verkaufsfläche, Nachschub während des Tages, Aktualisierung der Verkaufsfläche und Liefermanagement 
• Aufrechterhaltung einer strategischen Produktpräsentation und Warenpräsentation durch Sicherstellung der Produktwiederauffüllung, Nachschub, Ausverkauf und visuelle Änderungen der Warenpräsentation gemäß den Vorgaben und in Zusammenarbeit mit dem Visual Manager 
• Effektive Planung von Änderungen im Bereich Visual Merchandising gemeinsam mit dem Managementteam durch Lohnabrechnung und Anpassung der Zone und der visuellen Unterstützung an die Anforderungen des Unternehmens 
• Umsetzung und Aufrechterhaltung der visuellen Ausrichtung von der Planung über die Ausführung bis hin zur Erfüllung der Unternehmenserwartungen, Budgets und Zeitpläne 
• Nutzung von Berichterstellungstools in Zusammenarbeit mit dem Management, um Geschäftsmöglichkeiten in Bezug auf Produktplatzierung, Ausstattung und Lagerbestände zu identifizieren. Vornahme notwendiger Änderungen 

Unternehmensleiter 

• Zusammenarbeit mit dem Operations & Visual Manager zur Verwaltung von Berichten, Budgets, Ausgaben, Lagerbeständen, Lieferantenbeziehungen, Technologie und Einrichtungen, um deren Aufrechterhaltung und Maximierung sicherzustellen
• Demonstration ausgeprägter Geschäftstüchtigkeit durch Nutzung von Kennzahlen zur Unterstützung geschäftsfördernder Strategien 
• Dynamisches Handeln im Verkaufsraum, um die Bedürfnisse des Unternehmens, des Teams und der Gäste zu bewerten und zu erfüllen 

Personalleiter 

• Geht mit gutem Beispiel voran und motiviert die Mitarbeiter im täglichen Betrieb und im Umgang mit Kunden 
• Arbeitet mit der Geschäftsleitung zusammen, um Mitarbeiter zu coachen, anzuleiten und zu führen; verantwortlich für die Rekrutierung und Entwicklung von Talenten 
• Nutzt die Leistungsbewertungstools des Unternehmens, um jeden Mitarbeiter im operativen Bereich zu bewerten, und gibt in Zusammenarbeit mit dem Filialleiter regelmäßig Feedback, um das individuelle Wachstum und die Verbesserung zu fördern 

Flow Experience Leader 

• Zusammenarbeit mit dem Operations Lead, um funktionsübergreifende Schulungen sicherzustellen, und mit dem Sales & Service Lead, um eine reibungslose Geschäftsabwicklung zu gewährleisten 
• Umsetzung von unternehmensweiten, auf den Betrieb ausgerichteten Richtlinien, Projekten und Initiativen in Zusammenarbeit mit den Operations & Visual Managers 
• Öffnen und Schließen des Geschäfts gemäß den visuellen Standards 

Qualifikationen des visuellen Leiters 

• Berufserfahrung in einem kundenorientierten Vertriebsumfeld 
• Nachgewiesene Führungsqualitäten, die eine ausgezeichnete Entscheidungsfähigkeit belegen 
• Schätzt Feedback, ist offen für Feedback und bereit, selbst Feedback zu geben 
• Selbstmotiviert mit dem Wunsch, Ergebnisse zu erzielen und sich individuell und als Team auszuzeichnen 
• Ausgezeichnete zwischenmenschliche und schriftliche Kommunikationsfähigkeiten 
• Übereinstimmung mit und Verkörperung der Leitprinzipien von ALO 
• Fähigkeit, bis zu 50 Pfund zu heben, zu schieben, zu tragen oder auf andere Weise zu bewegen 
• Fähigkeit, zu heben, sich zu beugen, zu knien, zu klettern, zu kriechen und/oder sich zu drehen und sicher eine Leiter hinauf- und hinabzusteigen 
• Fähigkeit, während der gesamten Schicht zu stehen und sich zu bewegen 
• Nachweis einer gültigen Aufenthalts- und Arbeitserlaubnis 

Arbeitszeitplan des Visual Lead 

Um einen ausgewogenen Dienstplan zu erstellen, der den Anforderungen des Unternehmens und unserer Teams gerecht wird, erwarten wir von allen Vollzeitmitarbeitern, dass sie für Schichten zu Beginn und am Ende des Arbeitstages sowie am Wochenende zur Verfügung stehen, wobei sich diese Zeiten ändern können. Von allen Mitarbeitern wird erwartet, dass sie ab der Woche des „Black Friday“ bis zum Ende der Weihnachtssaison, also bis zur ersten Januarwoche, arbeiten können.

Erklärung zu Vielfalt und Inklusion 

Als Arbeitgeber, der Chancengleichheit fördert, diskriminiert ALO keine Bewerber oder Mitarbeiter aufgrund von Rasse, Hautfarbe, Glaubensbekenntnis, Religion, Geschlecht, nationaler Herkunft, Veteranenstatus, Behinderung, Alter, Staatsangehörigkeit, Familienstand oder Lebenspartnerschaft, sexueller Orientierung, Geschlechtsidentität oder -ausdruck oder aufgrund eines anderen durch das Gesetz geschützten Status oder Zustands. Wir verpflichten uns zu einer aktiven Politik der Inklusion, Vielfalt und Chancengleichheit, die bereits bei unserem Einstellungs- und Auswahlverfahren beginnt, und sind gerne bereit, über flexible Arbeitsbedingungen zu sprechen. 

Anpassungen des Bewerbungsprozesses

Wenn Sie der Meinung sind, dass Sie angemessene Anpassungen in einem Teil unseres Einstellungsprozesses benötigen, teilen Sie uns diese Anforderungen bitte bei der Ausfüllung Ihrer Bewerbung oder per E-Mail an europehr@aloyoga.com mit. Wir werden uns bemühen, Ihren Bedürfnissen gerecht zu werden, um einen fairen und transparenten Bewertungsprozess zu gewährleisten. 

OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

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Aufgabenbereich 

Der Vertriebs- und Serviceleiter spielt eine wichtige Rolle bei der Verbesserung des Kundenerlebnisses bei ALO. Er sorgt dafür, dass wir unsere Ziele in Bezug auf Kundenbindung, Kundenaufklärung und Interaktion erreichen, schafft ein serviceorientiertes Umfeld im Verkaufsraum und letztendlich einen Rückzugsort, der ALO von anderen Einzelhändlern abhebt. 

Vertriebs- und Serviceleiter 

• Sorgen Sie für ein außergewöhnliches Kundenerlebnis im Verkaufsraum, indem Sie den Grad der Kundenbindung und die technische Produktkenntnisse bewerten und die Teammitglieder dabei unterstützen, Lücken durch Feedback und Coaching zu schließen 
• Bauen Sie die Kundenbeziehungen täglich weiter aus 
• Analysieren Sie Berichte, um Strategien zu entwickeln und Ergebnisse zu erzielen; unterstützen Sie die Umsetzung von Aktionsplänen, die sich auf Defizite konzentrieren, und heben Sie Wachstumschancen hervor 
• Sorgen Sie für eine effektive Abdeckung des Verkaufsraums, indem Sie bei Bedarf Personal-Lösungen entwickeln und Verkaufsinitiativen im gesamten Geschäft leiten 

Unternehmensleiter 

• Zusammenarbeit mit dem Operations & Visual Manager zur Verwaltung von Berichten, Budgets, Ausgaben, Lagerbeständen, Lieferantenbeziehungen, Technologie und Einrichtungen, um deren Aufrechterhaltung und Maximierung sicherzustellen
• Demonstration ausgeprägter Geschäftstüchtigkeit durch Nutzung von Kennzahlen zur Unterstützung geschäftsfördernder Strategien 
• Dynamisches Handeln im Verkaufsraum, um die Bedürfnisse des Unternehmens, des Teams und der Gäste zu bewerten und zu erfüllen 

Personalleiter 

• Geht mit gutem Beispiel voran und motiviert die Mitarbeiter im täglichen Betrieb und im Umgang mit Kunden 
• Direkte Beaufsichtigung der Vertriebs- und Servicemitarbeiter sowie der Kassierer; verantwortlich für die Rekrutierung und Entwicklung von Talenten 
• Nutzung der Leistungsbewertungstools des Unternehmens zur Beurteilung jedes einzelnen Mitarbeiters und regelmäßiges Feedback, um in Zusammenarbeit mit dem Filialleiter das individuelle Wachstum und die Verbesserung zu fördern 

FLOW Experience Leader 

• Zusammenarbeit mit Community & Studio, Operations und Visual Leads, um funktionsübergreifende Schulungen sicherzustellen und eine reibungslose Geschäftsabwicklung zu gewährleisten 
• Umsetzung von unternehmensweiten, operativ ausgerichteten Richtlinien, Projekten und Initiativen in Zusammenarbeit mit dem Managementteam, um Ziele und KPIs zu erreichen 
• Öffnen und Schließen des Geschäfts gemäß den Standards für den Front- und Back-of-House-Bereich (BOH) 

Qualifikationen des Vertriebs- und Serviceleiters 

• Berufserfahrung in einem kundenorientierten Vertriebsumfeld 
• Nachgewiesene Führungsqualitäten, die sich in einer ausgezeichneten Entscheidungsfindung widerspiegeln 
• Schätzt Feedback, ist offen für Feedback und bereit, selbst Feedback zu geben 
• Selbstmotiviert mit dem Wunsch, Ergebnisse zu erzielen und sich individuell sowie im Team auszuzeichnen 
• Ausgezeichnete zwischenmenschliche und schriftliche Kommunikationsfähigkeiten 
• Identifiziert sich mit den Leitprinzipien von ALO und verkörpert diese 
• Fähigkeit, bis zu 50 Pfund zu heben, zu schieben, zu tragen oder anderweitig zu bewegen 
• Fähigkeit, zu heben, sich zu beugen, zu knien, zu klettern, zu kriechen und/oder sich zu drehen und sicher eine Leiter hinauf- und hinabzusteigen 
• Fähigkeit, während der gesamten Schicht zu stehen und sich zu bewegen 
• Nachweis einer gültigen Aufenthalts- und Arbeitserlaubnis 

Arbeitszeitplan des Vertriebs- und Serviceleiters 

Um einen ausgewogenen Dienstplan zu erstellen, der den Anforderungen des Unternehmens und unserer Teams gerecht wird, erwarten wir von allen Vollzeitmitarbeitern, dass sie für Schichten zu Beginn und am Ende des Arbeitstages sowie am Wochenende zur Verfügung stehen, wobei sich diese Zeiten ändern können. Von allen Mitarbeitern wird erwartet, dass sie ab der Woche des „Black Friday” bis zum Ende der Weihnachtssaison, also bis zur ersten Januarwoche, arbeiten können. 

Erklärung zu Vielfalt und Inklusion 

Als Arbeitgeber, der Chancengleichheit fördert, diskriminiert ALO keine Bewerber oder Mitarbeiter aufgrund von Rasse, Hautfarbe, Glaubensbekenntnis, Religion, Geschlecht, nationaler Herkunft, Veteranenstatus, Behinderung, Alter, Staatsangehörigkeit, Familienstand oder Lebenspartnerschaft, sexueller Orientierung, Geschlechtsidentität oder -ausdruck oder aufgrund eines anderen durch das Gesetz geschützten Status oder Zustands. Wir verpflichten uns zu einer aktiven Politik der Inklusion, Vielfalt und Chancengleichheit, die bereits bei unserem Einstellungs- und Auswahlverfahren beginnt, und sind gerne bereit, über flexible Arbeitsbedingungen zu sprechen. 

Anpassungen des Bewerbungsprozesses  

Wenn Sie der Meinung sind, dass Sie angemessene Anpassungen in einem Teil unseres Einstellungsprozesses benötigen, teilen Sie uns diese Anforderungen bitte bei der Ausfüllung Ihrer Bewerbung oder per E-Mail an europehr@aloyoga.com mit. Wir werden uns bemühen, Ihren Bedürfnissen gerecht zu werden, um einen fairen und transparenten Bewertungsprozess zu gewährleisten.

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

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Aufgabenbereich 

Der Sales & Service Manager ist Mitglied des Führungsteams des Geschäfts und kümmert sich um die Geschäfts- und Kundenerlebnisstrategie von ALO im Geschäft. Diese Person engagiert sich leidenschaftlich für Geschäftsziele, Umsatz, Kundenerlebnis und die Förderung von Talenten, um die Leitprinzipien von ALO zu erfüllen. Das oberste Ziel dieser Position ist es, sicherzustellen, dass das Kundenerlebnis im Geschäft außergewöhnlich ist. 

Vertriebs- und Serviceleiter 

• Untersuchen Sie Verkaufschancen und deren Ursachen und arbeiten Sie mit dem Geschäftsführer zusammen, um Prozess- oder Systemlücken zu schließen 
• Beaufsichtigen Sie das Verkaufs- und Serviceteam, um ein außergewöhnliches Kundenerlebnis im Verkaufsraum zu gewährleisten, indem Sie den Grad der Kundenbindung und die technische Produktschulung bewerten und die Teammitglieder dabei unterstützen, Lücken durch Feedback und Coaching zu schließen 
• Täglicher Aufbau der Kundenbeziehung zu unseren Kunden 
• Sicherstellung einer effektiven Abdeckung des Verkaufsraums durch die Entwicklung von Personallösungen und die Leitung von Verkaufsinitiativen im gesamten Geschäft, je nach Bedarf 
• Zusammenarbeit mit dem Geschäftsführer, um die Vertriebs- und Servicestrategie für das Geschäft zu entwickeln und die Umsetzung mit dem Vertriebs- und Serviceteam durchzuführen 

Unternehmensleiter 

• Vertretung des Unternehmens bei Besprechungen und Telefonkonferenzen in Zusammenarbeit mit dem Geschäftsführer 
• Überprüfung, Überwachung und Zusammenarbeit mit dem Geschäftsführer bei der Verwaltung des Budgets, der Berichterstattung und anderer Geschäftsdaten, einschließlich Kennzahlen (z. B. Ausgaben, Verkaufszahlen), und Information der Planungsprozesse (z. B. vierteljährliche Geschäftsüberprüfung und Verkaufsplanung) 
• Zukünftige Planung des Arbeitsablaufs, um die optimale Leistung des Unternehmens zu gewährleisten 

Personalleiter 

• Sicherstellen, dass das Vertriebs-, Service- und Community-Team die Mission und Leitprinzipien von ALO verkörpert, um unseren Besuchern effektiv zu vermitteln, wer wir sind, was wir tun und warum wir das tun, was wir tun 
• Führen eines Teams durch Verantwortungsbewusstsein, regelmäßiges kontinuierliches Coaching, Talentförderung und Verbesserung der effektiven Kommunikation im gesamten Operations- und Visual-Team 
• Aufbau einer internen und externen Pipeline durch Nachfolgeplanung und Rekrutierungsstrategie 
• Erstellung eines effektiven Zeitplans, der die beste Geschäftsstrategie priorisiert, in Zusammenarbeit mit dem General Manager 

Geschäftspartner 

• Überwacht die Umsetzung bestimmter Vorgaben des ALO-Vertriebs- und Servicemodells und gewährleistet so die operative Effizienz 
• Arbeitet mit dem Geschäftsführer/Filalleiter zusammen, setzt dessen Vision um und arbeitet funktionsübergreifend mit Geschäftspartnern zusammen, um die Ziele der Organisation auf allen Ebenen zu unterstützen 
• Zeigt die Fähigkeit, sich in der Organisation zurechtzufinden und dabei ein Gleichgewicht zwischen geschäftlichen Anforderungen und Markenkultur herzustellen 

Qualifikationen für Vertriebs- und Serviceleiter 

• Führungserfahrung im Einzelhandel oder einer verwandten Branche 
• Praktische Kenntnisse in MS Office (Word, Excel und Outlook) 
• Außergewöhnliche zwischenmenschliche und kommunikative Fähigkeiten, sowohl mündlich als auch schriftlich 
• Agilität und die Fähigkeit, mehrere Aufgaben in einem sich verändernden Umfeld zu bewältigen 
• Hohe Motivation durch die Förderung des Geschäfts in einem schnelllebigen, innovativen Umfeld 
• Unternehmerisches Denken und Handeln 
• Selbstständiges Arbeiten, Zeitmanagementfähigkeiten und persönliche Verantwortung 
• Dentifikation mit und Umsetzung der Leitprinzipien von ALO 
• Fähigkeit, bis zu 50 Pfund zu heben, zu schieben, zu tragen oder anderweitig zu bewegen 
• Fähigkeit, zu heben, sich zu beugen, zu knien, zu klettern, zu kriechen und/oder sich zu drehen und sicher eine Leiter hinauf- und hinabzusteigen 
• Fähigkeit, während der gesamten Schicht zu stehen und sich zu bewegen 
• Nachweis einer gültigen Aufenthalts- und Arbeitserlaubnis 

Arbeitszeitplan des Vertriebs- und Serviceleiters 

Die Position als Vertriebs- und Serviceleiter ist eine Vollzeitstelle. Um einen ausgewogenen Dienstplan zu erstellen, der den Anforderungen des Unternehmens und unserer Teams gerecht wird, erwarten wir von allen Vollzeitmitarbeitern, dass sie für Schichten zu Beginn und am Ende des Arbeitstages sowie am Wochenende zur Verfügung stehen, wobei sich diese Zeiten ändern können. Von allen Mitarbeitern wird erwartet, dass sie ab der Woche des „Black Friday“ bis zum Ende der Weihnachtssaison, also bis zur ersten Januarwoche, arbeiten können. 

Erklärung zu Vielfalt und Inklusion 

Als Arbeitgeber, der Chancengleichheit fördert, diskriminiert ALO keine Bewerber oder Mitarbeiter aufgrund von Rasse, Hautfarbe, Glaubensbekenntnis, Religion, Geschlecht, nationaler Herkunft, Veteranenstatus, Behinderung, Alter, Staatsangehörigkeit, Familienstand oder Lebenspartnerschaft, sexueller Orientierung, Geschlechtsidentität oder -ausdruck oder aufgrund eines anderen durch das Gesetz geschützten Status oder Zustands. Wir verpflichten uns zu einer aktiven Politik der Inklusion, Vielfalt und Chancengleichheit, die bereits bei unserem Einstellungs- und Auswahlverfahren beginnt, und sind gerne bereit, über flexible Arbeitsbedingungen zu sprechen. 

Anpassungen des Bewerbungsprozesses  

Wenn Sie der Meinung sind, dass Sie angemessene Anpassungen in einem Teil unseres Einstellungsprozesses benötigen, teilen Sie uns diese Anforderungen bitte bei der Ausfüllung Ihrer Bewerbung oder per E-Mail an europehr@aloyoga.com mit. Wir werden uns bemühen, Ihren Bedürfnissen gerecht zu werden, um einen fairen und transparenten Bewertungsprozess zu gewährleisten. 

OBJECTIVE

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

RESPONSIBILITIES

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• Prior leadership experience experience in retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level

Sales & Service Manager Schedule 

The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

As we continue our international expansion, we are looking for a talented Account Manager to help grow and shape our Large Customer Sales (LCS) business in the DACH region.

This is a unique opportunity to contribute to our brand partnerships team at an exciting stage of our growth in the region. 

We’re looking for someone with deep market expertise, gained from years of experience in the DACH digital marketing landscape. The ideal candidate has a proven track record of building and managing a high-value client portfolio, and the ability to drive ambitious revenue goals through strategic and consultative account management.

This role is required to be based in Berlin or Hamburg.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth.
• Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
• Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
• Educate brands and media agencies, effectively communicate value proposition and best practices
• Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively and continually identify areas of improvement
• Mentor and train other team members.

Required Qualifications: 

• 8+ years of experience in advertising sales and account management, Performance marketing preferred
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience
• Full professional fluency in both German and English (written and verbal)

Benefits:

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• 100% employer-funded retirement savings plan
• Risk Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Role Purpose 

This is a dual-focus role sitting within Unybrands' global People & Culture team. You will own the full early-stage recruitment lifecycle for roles across our international organisation, acting as a key partner to hiring managers worldwide. Alongside this global TA remit, you will serve as the dedicated HR Coordinator for our Berlin office, ensuring all German employment compliance, payroll administration, employee lifecycle processes, and Works Council obligations are managed accurately and in line with German law. 

This role is ideal for someone with a strong interest in building a Talent Acquisition career who also brings — or is eager to develop — solid knowledge of German HR operations. The split is approximately 70% TA and 30% German HR Coordination. 

Key Responsibilities 

Part 1: Global Talent Acquisition (70%) 

Recruitment Delivery 

• Own and manage the early stages of the recruitment process for entry-level and selected professional roles across all Unybrands locations 

• Review applications and conduct initial candidate screenings to assess qualifications, experience, and role fit 

• Conduct structured phone and video screening interviews and provide hiring managers with clear candidate summaries and recommendations 

• Coordinate interview scheduling across candidates and interview panels globally, ensuring a smooth and timely hiring process across time zones 

• Serve as the primary candidate contact throughout the early recruiting lifecycle, delivering a high-quality and consistent candidate experience 

Sourcing & Pipeline 

• Source candidates proactively using LinkedIn Recruiter, job boards, talent databases, referrals, and other sourcing tools 

• Build and maintain active talent pipelines for current and anticipated hiring needs across the business 

• Conduct proactive outreach and maintain ongoing engagement with prospective talent 

• Support employer branding activities including job postings, career fairs, and early talent initiatives 

TA Operations & Reporting 

• Maintain accurate candidate records and all hiring activity within the Applicant Tracking System (ATS) 

• Track recruiting metrics including pipeline progression, screening-to-interview ratios, and time-to-fill 

• Ensure all job advertisements meet local legal requirements — including AGG compliance (Allgemeines Gleichbehandlungsgesetz) for Germany-based roles 

• Identify opportunities to improve screening efficiency, sourcing strategies, and overall recruiting workflow 

• Partner closely with hiring managers and People & Culture stakeholders globally to understand role requirements and hiring priorities 

• Coordinate work permit and visa processes with external immigration support where required 

Part 2: Germany HR Coordination (30%) 

German Employment & Compliance 

• Ensure all employment contracts, amendments, and correspondence are compliant with German employment law (Arbeitsrecht) and maintained up to date 

• Manage Works Council (Betriebsrat) relations, including consultation processes, co-determination obligations, and timely notification for all relevant HR matters 

• Monitor changes to German labour legislation and advise the wider People team on any impact to Unybrands policy or practice 

• Liaise with external German employment lawyers as needed for complex or novel legal queries