About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

Join us in reimagining customer experience with Agentic AI. As a Staff or Principal Software Engineer, you will play a critical role in shaping Parloa’s engineering strategy and architecture while staying close to the code. This role is about building resilient, enterprise-grade systems that can scale globally and helping us set the benchmark for engineering excellence in Europe and beyond.

Areas of ownership:

• Deliver business value by writing code every day.
• Define and drive technical strategy across multiple domains and org-wide initiatives.
• Lead cross-team architecture and ensure solutions scale globally for enterprise adoption.
• Balance short-term velocity with long-term resilience, making smart trade-offs on complexity, cost, and scalability.
• Remain hands-on - whether writing foundational code, leading design reviews, or refactoring key systems.
• Serve as a trusted advisor to leadership, ensuring engineering capacity matches market and customer demands.
• Set cultural standards for fearless iteration, bias for action, and pragmatic perfectionism—design for tomorrow, build for today.

OUR TECH STACK:

TypeScript, Node.js, React, Python, FastAPI, Kubernetes, MongoDB, Azure, Kafka, NATS 

Who you are:

• A seasoned technical leader (typically 12–15+ years) with a track record of org-level or industry-level impact.
• Deeply experienced in enterprise-scale systems and multi-team architecture leadership.
• Equally comfortable flying high (strategic vision) and diving deep (technical details).
• Thrives in ambiguous, high-stakes environments with a strong sense of urgency.
• Embodies Parloa’s ambition: to build Europe’s leading engineering culture and a world-class AI platform.
• Motivated by making the impossible possible and building something iconic.

Our engineering values:

At Parloa, we hire, promote, and evaluate based on cultural and technical excellence. You’ll thrive here if you:

• Earn Trust – act with transparency and reliability.
• Obsess Over Customers – always start with the customer problem.
• Think Big – set bold goals and pursue them fearlessly.
• Have Integrity – do the right thing, especially when it’s hard.
• Disagree & Commit – debate with candor, align fast, and deliver.
• Own It – take full responsibility for outcomes, not just tasks.
• Dive Deep – master the details without losing sight of the big picture.
• Bias for Action – move fast, decide quickly, iterate fearlessly.
• Deliver Value – measure success by customer and business impact.
• Insist on the Highest Standards – raise the bar continuously.
• Go the Extra Mile – make the impossible possible.
• Hire & Elevate the Best – raise the bar with every hire

Our recruiting process:

Recruiter Call → Technical Peer Interview → 360° Tech Interview Loop → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

The role

We are looking for a hands-on Senior Growth Engineer  to design, implement, and manage scalable API integrations that connect HelloFresh with external partner ecosystems including telecoms, financial providers, loyalty programs, and health/wellness platforms.

This role combines technical execution (building and deploying APIs, data workflows, and automation) with project ownership (defining requirements, managing partners, ensuring delivery).

You will own integrations from design to production, delivering end-to-end partner connectivity that enables subscription bundling, loyalty rewards, account linking, and nutrition data exchange, all while maintaining reliability, compliance, and a seamless customer experience.

What you'll do

• Architectural Leadership: Design integration architectures aligned with HelloFresh’s core systems (account, billing, and loyalty domains). Establish standardized patterns and templates for scalable partner onboarding.

• End-to-End Delivery: Lead the full lifecycle of new partner integrations—from initial scoping and technical solution design to implementation and go-live.

• Technical Execution: Develop and deploy robust RESTful APIs (Python/FastAPI or Node.js) and webhooks to enable bundled subscriptions and account linking.

• Partner Ownership: Act as the primary technical point of contact for external partner engineering teams. Translate complex partner requirements into concrete technical specifications.

• Strategy & Optimization: Implement logic for revenue share and loyalty attribution, ensuring integrations are reliable, secure, and compliant with global standards (GDPR/PII).

What you'll bring

• Technical Skills: * Expertise in RESTful API development (Python with FastAPI preferred, or Node.js).

  • Deep understanding of OAuth2 / OpenID Connect, webhooks, and secure token exchange.

  • Strong experience in API design, documentation (Swagger), and testing.

  • Proficiency with AWS cloud environments (Container Registry, Cloud Storage) and SQL/NoSQL databases.

• Preferred Experience: (One or more of the following)

  • Background in B2B SaaS integrations, subscription commerce, or loyalty/fintech APIs.

  • Experience managing integrations across multiple regions or complex billing systems.

• Soft Skills: 

  • Strong Ownership: Ability to independently drive technical projects from concept to production.

  • Communication: Able to translate high-level technical concepts for non-technical stakeholders and partners.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

We are HelloFresh

At HelloFresh we embrace and welcome diversity and we currently employ over 15,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.

The Role

We are looking for a hands-on Growth Engineer  to design, implement, and manage scalable API integrations that connect HelloFresh with external partner ecosystems including telecoms, financial providers, loyalty programs, and health/wellness platforms.

This role combines technical execution (building and deploying APIs, data workflows, and automation) with project ownership (defining requirements, managing partners, ensuring delivery).

You will own integrations from design to production, delivering end-to-end partner connectivity that enables subscription bundling, loyalty rewards, account linking, and nutrition data exchange, all while maintaining reliability, compliance, and a seamless customer experience.

What You'll Do

• Integration Implementation: Build and maintain RESTful APIs and webhooks to connect HelloFresh with partner platforms for loyalty rewards and account linking.

• Execution & Support: Develop automation scripts and data workflows to handle recurring syncs and reporting for partner programs.

• Technical Documentation: Maintain high-quality API documentation and partner developer guides to ensure smooth onboarding.

• Reliability: Troubleshoot issues, manage error handling, and ensure the performance of existing integrations.

• Collaboration: Work cross-functionally with Product, Data, and Finance teams to implement business logic for revenue-sharing or benefit application.

What You’ll Bring

• Technical Skills: * Solid experience with RESTful API development (Python/Node.js—familiarity with FastAPI is a plus).

  • Good understanding of OAuth2, webhooks, and how to manage secure data exchange.

  • Experience using API testing tools like Postman and documenting work via Swagger.

  • Familiarity with AWS (containers) and working knowledge of SQL/NoSQL databases.

• Preferred Experience: * Interest or previous exposure to B2B SaaS, fintech, or subscription-based platforms.

  • Familiarity with tools like Snowflake, Contentful, or N8N is a bonus.

• Soft Skills: 

  • Ownership Mindset: A proactive approach to completing tasks and ensuring code quality.

  • Organizational Skills: The ability to manage multiple integration tasks and meet deadlines in a fast-paced environment.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

We are HelloFresh

At HelloFresh we embrace and welcome diversity and we currently employ over 15,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone. 

The Role

We're looking for a Backend Engineer to join our small, focused ClickHouse team. You'll work on the systems that power our managed ClickHouse service – building, scaling, and operating infrastructure that thousands of customers depend on daily.

You'll write Python that orchestrates database lifecycle operations, dig into Linux internals when things get interesting, and ship features through a well-established CI/CD pipeline. You'll work in a modern async-first Python codebase alongside engineers who care about code quality, type safety, and automation.

If you have experience with ClickHouse internals or C++ – even better. But what matters most is strong backend fundamentals and a genuine interest in databases and distributed systems.

What You'll Do

• Design, build, and maintain backend services in Python (FastAPI, asyncio, psycopg2) that manage the ClickHouse service lifecycle
• Work with CI/CD pipelines (Buildkite, GitHub Actions) to ship code reliably and often
• Investigate and resolve production issues across the stack – from Python application code down to Linux system behavior
• Contribute to technical planning within a small team where your input directly shapes the roadmap
• Write well-tested, type-checked code and participate in thorough code reviews
• Use AI coding tools as part of your daily workflow to accelerate development

What We're Looking For

Must have:

• Solid Python development skills -- you write clean, production-grade Python and understand async patterns (asyncio, aiohttp)
• Strong understanding of databases -- you know how relational and analytical databases work under the hood, not just how to query them
• Deep Linux knowledge (Fedora preferred) -- comfortable with systemd, process management, filesystem internals, and debugging at the OS level
• CI/CD experience -- you've built and maintained delivery pipelines, not just used them
• Familiarity with automated testing -- unit, integration, and system tests are part of how you work
• Experience with AI coding tools -- you actively use AI-assisted development in your workflow and understand how to get the most out of it
• Distributed systems awareness -- you understand the challenges of running services across multiple nodes and regions
• Fluent English -- written and verbal

Nice to have:

• ClickHouse experience -- operational knowledge, query optimization, or contributions to the project
• C++ or C -- ability to read and contribute to database engine code
• Cloud infrastructure experience (AWS, GCP, Azure) with Terraform or similar IaC tools
• PostgreSQL operational experience
• Software and network security knowledge

Why This Role

• Small team, big impact. You're not a cog -- you'll shape the technical direction of a product used at scale.
• Real engineering problems. Database orchestration, distributed systems, performance at scale -- not CRUD apps.
• Modern tooling. Strict type checking, automated formatting, security scanning, and AI-assisted development are the norm, not aspirations.
• Berlin-based, hybrid. The team is in the office 3 times per week.

Amazing! What’s next:

If you think Aiven is the place for you and that our Values align with yours, send us your resume and we’ll get in touch!

Global Benefits:

Our global benefits are designed to help you thrive and grow, personally and professionally:

• Participate in Aiven’s equity plan.
• Balance work and life with our hybrid work policy.
• Choose the equipment you need to set yourself up for success.
• Use your Professional Development Plan budget for learning opportunities.
• Receive holistic wellbeing support through our global Employee Assistance Program.
• Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
• Enjoy country-specific benefits for our global cast.

How to Recognize and Avoid Employment Scams:

There has been a rise in fake job postings used by scammers to get personal information. At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person.  Our interviews will never occur via text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.

Equal Opportunities:

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.

WongDoody creates human experiences at 22 studios across 4 continents. We believe the future can be molded. And by shaping human experiences through creativity and tech, we work to build a future we believe in. 

For us, this starts with our own culture. We strive to create an inclusive environment where every human can bring their whole self to work. Our clients are brands we believe in, from global big players to local heroes to startups we love. With each of our partners, we embark on a journey of co-creation, pushing the boundaries of what's possible and exploring the space where creativity and tech meet. 

Our team of fun, welcoming, values-driven and collaborative problem solvers has one focus at the heart of everything we do: human experience. Human experiences are the touchpoints where brands connect with customers. And we transform businesses by creating engaging, inspiring moments using strategy, creativity, data and technology—all backed by the global technological power of Infosys.

Experience, Tech & AI

We are a cross-unit and cross-location AI, tech and experience team. With more than 50 developers, AI & Fullstack engineers, UX designers and consultants working directly with other WongDoody teams, we are team players and specialists - oth in frontend and backend. As part of Infosys, we belong to a leading global technology company with access to solutions and extensive know-how in the fields of commerce, marketing automation and AI, among others.

We are now looking for a Fullstack Developer (Frontend / API) who combines modern web development with strong system thinking—building performant, user-centered applications across frontend and backend layers.

Our local benefits

• Flexible working hours and 100% overtime compensation
• Work where it works for you. At home or in the office, or any mix you like
• Working for strong brands and clients we believe in
• 30 days vacation per year
• Company Benefits
• Urban Sports Club
• Nice people in welcoming teams

What you can expect

Frontend & Experience Development

• Build modern, high-performance web interfaces for complex applications
• Translate UX/UI concepts into scalable frontend architectures
• Design interfaces that make complex AI and agent-driven systems intuitive and usable
• Ensure consistent, responsive, and high-quality user experiences across devices
• Contribute to RFPs, pitches, and interactive prototypes 

API & Backend Integration

• Develop and integrate APIs for data- and AI-driven applications
• Integrate agentic workflows and orchestration layers into usable application logic
• Work with structured data models, authentication, and interface logic 

System Thinking & Collaboration

• Act as the interface layer between users and agentic systems—making multi-agent workflows accessible and controllable
• Collaborate closely with Product, Design, AI Engineers, and Solution Architects
• Design modular components and reusable system patterns
• Bring structure to technical decisions and reduce system complexity

What we'd love to see

• Several years of experience building modern web applications (frontend + API)
• Strong proficiency in TypeScript/JavaScript and frameworks like React, Next.js, or Vue
• Experience designing and integrating REST or GraphQL APIs
• Experience with AI/GenAI integrations (e.g. OpenAI, Gemini APIs)
• Solid understanding of state management, performance, accessibility, and responsive design
• Experience with backend technologies (e.g. Node.js, Express, FastAPI)
• Familiarity with design systems and component libraries (e.g. Storybook, Tailwind, shadcn/ui)
• Understanding of cloud-based architectures and deployment processes
• Fluency in German and/or English (B2–C1)
• Work permit for Germany and at least one year of work onsite in Germany

Nice to have

• Experience with real-time technologies (WebSockets, streaming)
• Experience with CI/CD, Docker, or platforms like Cloud Run, Vercel, or Kubernetes
• Experience with headless CMS, DAM, or MarTech systems
• Passion for building clean, scalable, and understandable frontend architectures

You’ll connect user experience and system logic—building interfaces and APIs that turn complex AI capabilities into usable, high-performing applications. Your work enables teams to deliver seamless, end-to-end digital products that scale across platforms and use cases. By structuring frontend and backend as modular, reusable systems, you help reduce complexity, accelerate development, and ensure consistency across experiences—turning ideas into reliable, real-world applications.

We care about your personality and professional skills. We don't care about your gender, age, nationality or appearance and are open to working with everyone.

Please note: This is a job ad by WongDoody GmbH based in Germany. Through our website or other sources, you may find job ads published by one of our WongDoody sister companies around the globe with whom we act jointly under the band “WongDoody”. For each job offer, only the entity is responsible, which has published the ad. Contact persons, required information and applicable terms may differ. You can inform yourself how WongDoody GmbH is processing your personal data provided in the application process here.

About the team:

Our mission is to  build a modern ecosystem used for all IONOS customer support needs. The tools developed by us are used in over 20 locations, by more than 2.000 users, supporting 8 million customer contracts in 10 markets.

The development team has full responsibility for the development lifecycle. This means we plan, develop, test and deploy our software without any other internal or external dependencies.

Our portfolio revolves around an internally built CRM which is now being enhanced with AI capabilities. 

About the product you will be building:

We are building a next-generation AI platform designed to redefine how our company interacts with customers. This isn't just a chatbot; it's a high-performance, multimodal AI ecosystem powered by state-of-the-art Speech-to-Speech (S2S) models, advanced Large Language Models (LLMs), and intelligent orchestration frameworks. Our platform will understand, reason, and respond across text and voice — while seamlessly executing real-time actions to resolve customer needs.

We are aiming for a hybrid architecture of Open Source LLMs, industry-leading proprietary models, and Model Context Protocol (MCP) to enable contextual reasoning, tool invocation, and seamless orchestration across systems. The goal is not just to talk to the customer, but to act on their needs.

What makes this project unique:

The Voice Frontier: We are building low-latency, emotive speech-to-speech pipelines for a truly natural voice channel experience.

Deep System Integration: Our platform connects directly to the company's core systems via MCPs, allowing the AI to access real-time customer context and execute complex workflows.

Self-Evolving Logic: We are developing  an automated QA and evaluation module that continuously analyzes interactions across channels.By programmatically measuring quality, accuracy, latency, and resolution outcomes, we can close the feedback loop, and adapt system behavior in hours, not weeks.

Hybrid Innovation: You’ll work at the intersection of "build vs. buy," integrating the best of the open-source community with custom-built internal infrastructure.

What's in it for you:

You won't just be shipping code; you’ll be part of making this concept evolve and shift.
You’ll join a friendly, experienced team where your voice matters and your contribution shapes real-world outcomes. You’ll work in a modern environment with technologies and practices that help us ship reliable software efficiently.

Role description:

As an AI Engineer on this team, you will build the core intelligence systems behind our multimodal AI platform.You will be responsible for moving beyond simple chat interfaces to build high-performance, real-time systems that handle complex reasoning, deep context retrieval, LLM orchestration, retrieval-augmented generation (RAG) and seamless voice interactions.

Main responsibilities:

• Design Agentic Workflows: Design and implement LLM-based systems that go behind response generation - enabling structured tool usage, workflow orchestration, and secure interaction with internal services via MCP (Model Context Protocol).
• Build and Optimize RAG & CAG: Develop high-performance Retrieval-Augmented Generation and Context-Augmented Generation pipelines to ensure accurate, relevant, and low-latency responses. Continuously improve context management, ranking strategies, and grounding mechanisms to support complex, multi-step interactions.
• Voice Channel Mastery: Develop and optimize real-time Speech-to-Speech (S2S) pipelines, focusing on streaming architectures, latency reduction  (including Time to First Word - TTFW) and maintaining a natural conversational flow.
• Evaluation, Quality & Alignment: Build and maintain an automated QA module, including LLM-as-a-judge patterns, to measure accuracy, safety, latency, and resolution quality at scale. Translate evaluation insights into systematic models and prompt improvements..
• Model Strategy & Hybrid Integration: Integrate and operate both commercial foundation  models (e.g., OpenAI, Anthropic, Google) and open-source alternatives (e.g., Qwen, Kimi, DeepSeek, Moonshot, GLM), selecting and optimizing models based on performance, latency, cost, and use-case requirements.

We are looking for some of:

• Strong Python and/or Java Engineering Skills: Advanced-level Python development experience, including  asynchronous programming (e.g., FastAPI, asyncio) and building high-performance, production-grade services. Experience with streaming architectures is a strong advantage.
• LLM Application & Multi-Agent Orchestration Experience: Hands-on experience building LLM-powered systems, including multi-step workflows, stateful agents, and tool invocation. Familiarity with orchestration frameworks such as LangChain, LlamaIndex, or LangGraph, particularly in building stateful, multi-turn agents.
• Advanced Retrieval & Context Management: Deep understanding of vector databases (e.g., Weaviate, Qdrant, pgvector, Elasticsearch), semantic search, embedding strategies, and re-ranking techniques. Experience designing and optimizing RAG pipelines.
• Real-Time & Low-Latency Systems: Experience in designing systems that operate under latency constraints, including streaming APIs, event-driven architectures, and performance optimization. Understanding of trade-offs between quality, cost, and response time.
• Evaluation-Driven Development: Experience in implementing evaluation frameworks for LLM-based systems, including automated QA pipelines and LLM-as-a-judge patterns.
• Familiar with API Design: knowledge of RESTful API design, OAuth2

What we offer:

• Access to local/international trainings, development and growth opportunities, including access to e-learning platforms, covering both technical and soft skills areas;
• Modern technologies, product responsibility;
• Flexible work schedule;
• Hybrid work option;
• Medical services package from one of two private providers;
• 25 vacation days per year;
• Substitute days off for public holidays that occur on the weekend;
• Meal tickets;
• Internal referral program;
• Team events, networking events organized to promote a passionate, creative and diverse culture;
• Summerfest and Winterfest parties;
• Of course, coffee, soft drinks and fresh fruits are on us in the office.

Team

The team is part of the “Base Tribe”, which consists of four teams that collaborate closely on the mission: to deliver core functionalities that enable seamless access and interaction with our financial products for customers and internal teams:

As a cross-functional team consisting of web, mobile, backend engineers, the RX Tooling team builds, runs and maintains six microservices written in Python. The team owns the KYC (Know Your Customer) domain, which is responsible for the fast, reliable and secure customer legitimation via integration with external KYC vendors. 

The team owns the whole lifecycle from design and development through maintenance of the services at runtime. The team is responsible for the 24/7 runtime support of their services.

Your Team’s Stack

• Backend: Python (FastAPI), MySQL, Kafka, AWS
• Web: TypeScript, ReactJS
• Mobile: TypeScript, React Native

This is not a purely managerial role. You will actively contribute to code, guide technical decisions, and foster engineering excellence, while ensuring reliable delivery and 24/7 operational readiness of your team’s services.

Your Responsibilities

• You are responsible for the full E2E delivery cycle, from requirements analysis, and effort estimation through design, implementation, QA, delivery, and support.
• You nurture an inspiring environment with open communication and a culture of trust.
• Champion in writing clean, maintainable, and efficient code across the team’s tech stack - Python - adhering to best practices in software development. Implement new features and maintain existing codebases to ensure high performance and availability.
• You proactively resolve impediments and mitigate risks for your team.
• In case you need to escalate delivery and team risks, you do this in a timely fashion, with a well-articulated solution/mitigation plan.
• You collaborate closely with your team’s Product Manager.
• You facilitate the team’s work on strategy and planning for the delivery.
• With the Product Manager, you drive the OKR process for your team: communication of objectives, Key result definition, team commitment, and pairing OKRs with individual target agreements for your engineers.
• You recruit, hire, and onboard engineers into the team.
• You develop your engineers’ soft- and technical skill sets according to the company’s goals and needs.
• You craft agreements and individual development plans with every team member, aligned to the team's goals.
• You uncover training opportunities as well as provide coaching for your team.
• You recognize high performance and reward accomplishments; you act on low performance in a timely manner. 
• You establish and keep strong performance standards for your direct reports.

Your Profile

• You have a university degree in Computer Science, Engineering, Information Systems, or related fields or equivalent practical experience.
• You bring at least 2 years of leadership/people management experience in a remote setup and have a strong focus on delivery. 
• You have hands-on experience in technical platform transitions within a company.
• You have strong hands-on experience (min. 8 years) as a Backend Software Engineer and want to stay one of the main contributors to your team.
• You know how to manage software projects to a successful delivery in a collaborative fashion.
• You have up-to-date, in-depth knowledge of the software development lifecycle in modern Frontend and Backend . 
• You need to feel comfortable with Python technologies.
• You are comfortable with architecture discussions.
• You bring experience with AWS Services, K8S, and Event-Driven architectures.
• Prior exposure to the KYC domain is a strong plus.
• Very good communication skills; Fluency in English; German-language skills are a plus but not mandatory.

Join our mission, join our team – and growth with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.