Are you ready to take the lead in one of the most innovative fields in biotech?
As a CAR-T production supervisor at Legend Biotech, you’ll lead a motivated team of operators in a cleanroom facility, ensuring smooth operations and a high standard of quality from start to finish. You’ll help make sure that daily activities run smoothly, safely, and in line with GMP standards. You’ll be guiding your team with all the responsibilities that come with it: facilitating growth of your team, inspiring them in their daily tasks and maintaining quality levels, and solving problems as challenges arise.

What Can You Expect? 

As CAR-T production supervisor, you’ll be the driving force behind our operations. Your responsibilities will include:

• Leading & inspiring: manage operational teams and oversee key steps in the CAR-T production process.
• Ensuring quality: you manage all aspects of quality and ensure strict compliance with cGMP standards. As a domain expert for Quality and Operations, you play a central role in GMP inspections.
• Collaborating & solving: you'll be the go-to person for production challenges and work closely with other departments to find solutions.
• Keeping us organized: manage and review critical documentation like procedures, work instructions, logs and transfer forms. You'll also oversee the release and review of batch records for quality control. 
• Training & developing talent: as a manager, you'll make sure your team has the skills and knowledge to excel. 
• Driving operational excellence: launch projects to boost efficiency, cut costs, and improve quality. Inspire continuous improvement every day.  

Who Are We Looking For? 

Education

• You have a bachelor's or master's degree in science, bio-engineering, pharmacy or a related field of study or you are equivalent through experience.  

Experience

You have either:

• Experience in people leadership in a regulated environment,
• Or at least 3 years of experience in a GMP or ATMP environment (preferably in the biotech or pharmaceutical industry), and a drive for the new challenge of leading a team.

Expertise

• Comfortable with Microsoft Office tools such as Word, Excel, PowerPoint and Outlook.
• Manufacturing Execution Systems (MES) and Electronic Batch Record (EBR) systems experience is a plus.
• Knowledge of cGMP regulations and clean room operations is a plus. 

Languages

• You speak and write fluent English.   

Strengths 

• Excellent communication and organizational skills.
• Empathetic leader with strong people management abilities. 
• Positive, adaptable, and inspiring under rapidly changing circumstances. 
• Skilled at problem solving, prioritizing and multitasking.
• Detail-oriented and process-driven.

What Do We Offer? 

• A meaningful job that contributes directly to the well-being of patients. 
• An excellent work-life balance. You work 4 days. Then you enjoy 4 days off.
• A supportive and innovative work environment. We value and encourage learning and personal development. 
• The opportunity to work with people from all over the world.
• A contract of indefinite duration and an attractive salary package complemented by many fringe benefits, such as additional statutory vacations, meal vouchers, group and hospitalization insurance, double vacation pay, an end-of-year and performance bonus.
• Many fun and informal events.  

About Legend Biotech

Legend Biotech is a global biotechnology company dedicated to developing, manufacturing, and commercializing innovative and life-saving cell therapies for the treatment of chronic and life-threatening diseases, such as cancer. 

The company was founded in 2014 and is headquartered in Somerset, New Jersey. Legend Biotech now employs over 2,400 people across six global manufacturing sites. Two of these sites are in Ghent: Obelisc (Technology Park Zwijnaarde) and Tech Lane (Eilandje Zwijnaarde). 

In Ghent, Legend Biotech focuses on the production of advanced CAR-T cell therapies for the treatment of multiple myeloma, in close collaboration with Johnson & Johnson. 

#LI-AG1

#LI-Onsite

This position is responsible for providing operational excellence and project management support to our two cell therapy manufacturing plants in Belgium. 

You will play a key role in strengthening the continuous improvement culture, building Lean and 6Sigma skills within the organization and lead complex, cross functional optimization initiatives.  

You combine project management; strong stakeholder management and communication skills with training and coaching skills to drive effective communication, coordination and collaboration.

What can you expect?

Here’s what you’ll do:

• Co-own the Operational Excellence program for the site, focusing on building a strong continuous improvement culture and developing Lean & 6sigma capabilities across the organization. 
• Provide training, coaching and development of Lean and 6sigma capabilities, including:
  • Support the selection of green belt trainees and projects, help organize GB training in collaboration with our J&J partners, coaching and and review of Green Belt projects to support certification
  • Deliver basic statistics training and support teams with questions related to DMAIC, data analysis and structured problem-solving
  • Optimize and maintain templates and tools
• Educate, coach and lead OpEx deployment leads in operational departments  
• Lead complex Lean and Six Sigma improvement projects requiring Black Belt–level expertise, supporting strategic objectives of the organization, such as:
  • Cost optimization
  • Lead time reduction 
  • Deviation reduction
  • Scheduling and shift regime optimization 
  • Cleanroom efficiency improvements
• Serve as a subject-matter expert for advanced statistics and data analysis questions 
• Use Lean and Six Sigma methodologies, including 5S, standard work, visual management, Kanban, Pareto analysis and others, to structure and improve initiatives. 
• Build and maintain strong working relationships with peers across the organization 

Who are we looking for?

Education

• Minimum bachelor degree
• Black Belt certification

Experience

• Minimum 5 years of experience in Industrial Operations environment, of which 3 years of experience in Pharma 
• Experience in lean process optimization tools: black belt certified
• Experience in 6sigma problem solving methodology and tools: green belt certified 
• Knowledge and experience in human factors are a plus 

Languages

• Fluent in English  
• Good knowledge of Dutch is a plus

Strengths

• Collaborative team player with strong interpersonal skills  
• Excellent communication skills and stakeholder management  
• Able to engage, motivate and lead matrix teams across various levels  
• You have a strong analytical mindset with the ability to translate data into insights 
• Strong coaching and training skills  
• Skilled at instilling and reinforcing organizational culture 

Expertise

• End-to-end project management skills  
• Strategic thinking and vision creation
• Proficient in data analysis  
• Leading-cross functional and matrix teams initiatives
• Effective use of escalation paths to drive impact  
• Independently initiating, building and managing projects from zero 

What do we offer you? 

• A meaningful job with impact on the organization. 
• A supportive and innovative work environment. We value and encourage learning and personal development.  
• The opportunity to work with people from all over the world. 
• A contract of indefinite duration and an attractive salary package complemented by many fringe benefits, such as additional statutory vacations, meal vouchers, group and hospitalization insurance, double vacation pay, an end-of-year and performance bonus. 
• Many fun and informal events.

About Legend Biotech

Legend Biotech is a global biotechnology company dedicated to developing, manufacturing, and commercializing innovative and life-saving cell therapies for the treatment of chronic and life-threatening diseases, such as cancer.

The company was founded in 2014 and is headquartered in Somerset, New Jersey. Legend Biotech now employs over 2,400 people across six global manufacturing sites. Two of these sites are in Ghent: Obelisc (Technology Park Zwijnaarde) and Tech Lane (Eilandje Zwijnaarde).

In Ghent, Legend Biotech focuses on the production of advanced CAR-T cell therapies for the treatment of multiple myeloma, in close collaboration with Johnson & Johnson.

In deze functie ben je verantwoordelijk voor het bieden van operationele excellentie- en projectmanagementondersteuning aan onze twee cell therapy productiesites in België.

Je speelt een sleutelrol in het versterken van de continuous improvement-cultuur binnen de organisatie, het opbouwen van Lean- en Six Sigma-vaardigheden en het leiden van complexe, cross-functionele optimalisatie-initiatieven.

Je combineert projectmanagementvaardigheden, sterk stakeholdermanagement en communicatieve vaardigheden met training- en coachingcompetenties om effectieve communicatie, coördinatie en samenwerking te stimuleren.

Wat mag je verwachten?

Dit is wat je gaat doen

• Mede-eigenaarschap opnemen van het Operational Excellence-programma voor de site, met focus op het uitbouwen van een sterke continuous improvement-cultuur en het ontwikkelen van Lean & Six Sigma-capabilities binnen de organisatie.
• Training, coaching en ontwikkeling van Lean- en Six Sigma-competenties, waaronder:

  • Ondersteunen bij de selectie van Green Belt-trainees en projecten
  • Organiseren van Green Belt-trainingen in samenwerking met onze J&J-partners
  • Coaching en review van Green Belt-projecten ter ondersteuning van certificatie
  • Geven van basisstatistiektraining en ondersteuning van teams bij vragen rond DMAIC, data-analyse en gestructureerde probleemoplossing
• Optimaliseren en onderhouden van templates en tools
• Opleiden, coachen en aansturen van OpEx deployment leads binnen operationele afdelingen
• Leiden van complexe Lean- en Six Sigma-verbeterprojecten die Black Belt-expertise vereisen, ter ondersteuning van strategische doelstellingen van de organisatie, zoals:

  • Kostenoptimalisatie
  • Verkorting van doorlooptijden
  • Reductie van deviatie’s
  • Optimalisatie van planning en shiftregimes
  • Efficiëntieverbeteringen in cleanrooms
• Optreden als subject-matter expert voor geavanceerde statistiek- en data-analysevraagstukken
• Toepassen van Lean- en Six Sigma-methodologieën zoals 5S, standard work, visual management, Kanban, Pareto-analyse en andere om initiatieven te structureren en verbeteren
• Opbouwen en onderhouden van sterke werkrelaties met peers binnen de organisatie

Naar wie zijn we op zoek?

Opleiding

• Minimaal een bachelor diploma
• Black Belt-certificering

Ervaring

• Minstens 5 jaar ervaring binnen een industriële operations-omgeving
• Minstens 3 jaar ervaring binnen de farmaceutische sector
• Ervaring met Lean procesoptimalisatietools: Black Belt-gecertificeerd
• Ervaring met Six Sigma probleemoplossingsmethodologieën en -tools: Green Belt-gecertificeerd
• Kennis en ervaring met human factors is een plus

Talen

• Vloeiend Engels
• Goede kennis van het Nederlands is een plus

Skills

• Samenwerkingsgerichte teamplayer met sterke interpersoonlijke vaardigheden
• Uitstekende communicatievaardigheden en sterk stakeholdermanagement
• In staat om matrixteams op verschillende niveaus te engageren, motiveren en aan te sturen
• Sterke analytische mindset met het vermogen om data te vertalen naar inzichten
• Sterke coaching- en trainingsvaardigheden
• Bekwaam in het uitdragen en versterken van organisatiecultuur

Expertise

• End-to-end projectmanagementvaardigheden
• Strategisch denkvermogen en visieontwikkeling
• Vaardig in data-analyse
• Leiden van cross-functionele en matrixteaminitiatieven
• Effectief gebruik van escalatiepaden om impact te realiseren
• Zelfstandig initiëren, opbouwen en managen van projecten vanaf nul

 Wat wij jou bieden?

• Een betekenisvolle job met een goede work-lifebalance.
• Een ondersteunende en innovatieve werkomgeving. Wij waarderen en moedigen leren en persoonlijke ontwikkeling aan.
• De kans om samen te werken met mensen van over de hele wereld.
• Een contract van onbepaalde duur en een aantrekkelijk salarispakket aangevuld met heel wat extralegale voordelen, zoals extra wettelijke vakantiedagen, maaltijdcheques, groeps- en hospitalisatieverzekering, dubbel vakantiegeld, een eindejaars- en prestatiebonus.
• Veel leuke en informele evenementen.

Over Legend Biotech

Legend Biotech is een wereldwijd biotechnologiebedrijf dat zicht toelegt op het ontwikkelen, produceren en commercialiseren van innovatieve en levensreddende celtherapieën, waaronder behandelingen voor hardnekkige ziekten zoals kanker.

Sinds onze oprichting in 2014 in Somerset, New Jersey, zijn we uitgegroeid tot een bedrijf met meer dan 2400 medewerkers in zes productie-eenheden wereldwijd.

In Gent richten we ons op de productie van onze geavanceerde CAR-T-therapie voor de behandeling van multipel myeloom, in samenwerking met Johnson & Johnson.

As Quality Control Manager Techlane, you will balance ramp‑up activities with routine QC operations, while continuously improving efficiency, developing your team, and strengthening laboratory performance. You will combine scientific expertise with people leadership to ensure robust, compliant, and future-ready QC operations in a highly regulated cGMP environment. This role offers the opportunity to make a tangible impact on product quality, patient safety, and the continued growth of our organization, while driving continuous improvement initiatives and mindset.

What can you expect?

Here’s what you’ll do:

• Lead, coach, and develop QC laboratory associates, including hiring and performance management
• Ensure appropriate training in cGMP, safety, and technical competencies
• Oversee QC testing activities
• Review and approve laboratory data, test methods, and procedures
• Lead and support laboratory investigations (events, deviations, invalid assays)
• Ensure maintenance, calibration, and qualification of laboratory equipment
• Drive test method verification, qualification, validation, and transfer activities
• Act as a subject matter expert in troubleshooting complex laboratory issues
• Collaborate closely with Quality Assurance, Manufacturing, Engineering, MSAT, and Maintenance
• Manage departmental resources, budgets, and staffing plans
• Contribute to global QC laboratory strategies aligned with compliance and business objectives
• Drive continuous improvement and lead improvement projects.

Who are we looking for?

Education

• Bachelor’s degree (minimum) in a scientific or technical field, such as Life Sciences, Chemistry, Biochemistry, Biotechnology, Microbiology, Pharmaceutical Sciences, or a related discipline.

Experience

• 8-10 years of relevant experience in a regulated pharmaceutical, biotech, or cell therapy environment
• 5+ years of proven people leadership experience
• Experience in aseptic manufacturing is strongly preferred
• Hands-on experience with quality systems and regulatory requirements
• Familiarity with Eudralex, ICH and 21 CFR.

Languages

• Fluent in Dutch and English

Strengths

• Strong leadership and people management skills
• Excellent interpersonal, written, and verbal communication abilities
• Highly organized, proactive, and solution-oriented
• Able to manage multiple priorities in a fast-paced environment
• Comfortable making critical decisions with limited information

Expertise

• EU/FDA guidance for cell-based products and cGMP regulations
• Chemical, biochemical, and microbiological concepts
• Aseptic processing in ISO 5 cleanrooms and biosafety cabinets
• Process excellence tools and continuous improvement methodologies

What do we offer you? 

• A meaningful job with a good work-life balance.
• A supportive and innovative work environment. We value and encourage learning and personal development.
• The opportunity to work with people from all over the world.
• A contract of indefinite duration and an attractive salary package complemented by many fringe benefits, such as additional statutory vacations, a company car, meal vouchers, group and hospitalization insurance, double vacation pay, an end-of-year and performance bonus.
• Many fun and informal events.

About Legend Biotech

Legend Biotech is a global biotechnology company dedicated to developing, manufacturing, and commercializing innovative and life-saving cell therapies for the treatment of chronic and life-threatening diseases, such as cancer.

The company was founded in 2014 and is headquartered in Somerset, New Jersey. Legend Biotech now employs over 2,400 people across six global manufacturing sites. Two of these sites are in Ghent: Obelisc (Technology Park Zwijnaarde) and Tech Lane (Eilandje Zwijnaarde).

In Ghent, Legend Biotech focuses on the production of advanced CAR-T cell therapies for the treatment of multiple myeloma, in close collaboration with Johnson & Johnson.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0009

Role Duties and Responsibilities

• Support the lead Project Manager during the final development and pre-launch phase, including coordination with the development team and stakeholders;
• Assist in tracking timelines, deliverables and risks during the run-up to launch;
• Ensure all technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.
• Preparing an onboarding package (login guidance, FAQs, short video tutorials);
• Organising onboarding webinars for first-time users across 32 Allies;
• Coordinating account creation with internal NATO technical services;
• Tracking onboarding progress and reporting outstanding gaps or issues.
• Running regular coordination meetings with internal teams and contractors;
• Maintaining project documentation;
• Monitoring progress and reporting status to senior management;
• Preparing briefing notes, slide decks, speaking points, and demonstration materials related to the Repository;
• Ensuring alignment with related initiatives.
• Liaise regularly with EuRepoC as the primary data provider to coordinate data delivery schedules and ensure alignment with NATO requirements;
• serve as a focal point for coordination with SITCEN which provides technical platform;
• ensure continuous liaison with internal stakeholders (CyOC, CTAB etc.);
• preparing funding documentation for approval, tracking financial execution, liaising with divisional budget officers to secure timely and compliant funding approvals.
• develop proposals for the future evolution of the Repository by identifying functional and analytical gaps, developing proposals for enhancements, preparing an evolution roadmap, and handling engagement with SITCEN, EuRepoC, and other stakeholders on next-generation capabilities and long-term sustainability.
• capture lessons learned during development, testing and launch of the Repository, conduct after-action reviews with stakeholders, and convert findings into actionable recommendations for improving tool functionalities, data quality, and user engagement.
• Support the lead Project Manager during the data processing and analysis stage, including coordination with Allied representatives to facilitate Pledge bilaterals;
• Assist in tracking workflow of Allied analysis and task management through Q1-Q2 2026 and create a structured workflow that leverages the new process delivered by the Data Engineer for the Pledge data portal;
• Ensure all process aspects run smoothly to execute professional bilaterals, including some bilaterals delivered off-site in Allied nations as relevant, until technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.

 Essential Skills, Experience and Certifications

• Proven project management experience in complex, multi-stakeholder environments.
• Ability to brief senior management clearly and concisely
• Experience developing project documentation, SOPs, roadmaps, or guidance materials.
• Strong organisational skills and attention to detail.
• Ability to work independently and proactively
• Able to translate technical issues into policy-friendly language

 Desirable

• PM certifications (e.g., PRINCE2, PMP, Agile).
• Experience working with NATO structures
• Experience managing digital platforms
• Experience working in cybersecurity/cyber defence related disciplines

 Language Proficiency

• Excellent written and oral English

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0007

Role Duties and Responsibilities

• cleaning and structuring Allied-submitted response data and incoming data from a research institution;
• Standardising data formats, categories, and fields in line with the required taxonomy.
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the Project Manager (PM);
• Conducting regular data quality checks (accuracy, completeness, timeliness);
• Reviewing data entries and confirming alignment with the NATO Cyber Response taxonomy.
• Ensuring proper data classification and tagging.
• Supporting the PM in preparing feedback to Allies and researchers.
• Working closely with the data engineer to ensure smooth ingestion and integration of data into the platform;
• Supporting testing of data upload tools, visualisation features and filters;
• Helping to document data and refine the Repository’s metadata structure.
• Producing insight reports on Allied response patterns (e.g., most-used measures, speed of response, clustering by threat actor).
• Identifying trends and anomalies in Allied responses over time;
• Preparing data-driven products to support Committee discussions, CDT leadership meeting and strategic messaging;
• Create dashboards and visual analytics.
• Supporting PM in preparing training materials (slides, guides, examples, videos);
• Support in demonstrating data entry and tool navigation during webinar sessions for Allies;
• Providing technical and analytical assistance to first-time users.
• Verify data analysis methods to ensure correct data analysis methods use, support in identifying trends and anomalies in Allied responses over time through a comparative analysis of the previous Pledge cycles (May-June).
• Support the automated creation of dashboards and visual analytics (June-July)

 Essential Skills, Experience and Certifications

• Strong analytical and statistical skills.
• 2+ years working as a data analyst or similar role.
• Experience in data cleaning, transformation, analysis and visualization.
• Proficiency in Python for data processing.
• Ability to prepare visualisations, summaries, and other analytical products for non-technical audiences.
• Very good written and spoken English.
• Strong attention to detail and ability to perform repetitive tasks when needed.
• Ability to work collaboratively within a multi-disciplinary team.

 Desirable Skills, Experience and Certifications

• Experience using ArcGIS software (ArcGIS online, ArcGIS Experience Builder)
• Experience from developing web applications.
• Experience from cyber-security data analysis.
• Experience in preparing education material and providing training to the end-user community.

 Working Location

• Brussels, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0008

Role Duties and Responsibilities

• extracting data from input files, transforming data according to the necessary formats and loading data into the Repository platform.
• Ensuring smooth data flow into Pledge data analysis model.
• Maintaining the current data pipelines and developing new data pipelines to incorporate new sources of data.
• Work with the Repository team to understand requirements for analysis and visualization.
• Develop and optimize data models and data views that allow for analysis of all relevant aspects of the data.
• Working with the Pledge team to create an interactive portal/data model to facilitate analysis of Allied returns.
• Support the data analyst in cleaning and standardising data from external sources (Repository and Pledge).
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the data analyst and the project manager (PM).
• Investigate potential tools for data processing, data integration and visualization that could be used in a NATO environment.
• Advising the team on technical choices by clearly communicating the options to a non-technical audience.
• Support the data analyst in producing analytical products by creating dashboards and visual analytics.
• Potentially also use large language models to extract insights from unstructured data.
• Document data pipelines, codes and data models.
• Information sharing with the team and onboarding of new team members.

 Essential Skills, Experience and Certifications

• Strong analytical and technical skills.
• 2+ years experience working as a Data Engineer or in a similar role.
• Professional experience in planning and executing the data science lifecycle / data pipelines, including ingestion, pre-processing, quality assurance, analysing, post-processing and visualisation.
• Proficiency in Python for data processing.
• Knowledge of ArcGIS software.
• Very good written and spoken English.
• Proactive and highly detail-oriented.
• Ability to work collaboratively within a multi-disciplinary team and to communicate technical information to non-technical audiences.

 Desirable Skills, Experience and Certifications

• Proficiency in ArcGIS API for Python.
• Professional experience in configuring an ArcGIS Enterprise portal and its applications, such as ArcGIS Experience Builder, ArcGIS Dashboards, ArcGIS Notebooks, Survey123, and Workflow Manager, with preferred basic knowledge of ArcGIS Pro.
• Experience in visualization and building of web applications.
• Knowledge of NATO networks and data engineering/analysis tools available on those networks.
• Ability to work with both structured and unstructured data. Experience from using large language models to analyse text data.
• Experience with cyber-security data analysis.

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004843

Role Duties and Responsibilities

• Design, build, and evolve highly scalable, secure, and resilient Kubernetes platforms utilizing SUSE Rancher as the central management plane.
• Handle the end-to-end lifecycle of RKE/RKE2 clusters (provisioning, scaling, patching and upgrading) across hybrid, multi-cloud or bare-metal environments with minimal to zero downtime.
• Develop and maintain automated CI/CD pipelines and implement GitOps workflows (using tools like Gitlab, ArgoCD or Rancher Fleet) to streamline continuous application delivery.
• Monitor platform health using tools like Prometheus and Grafana, respond to system alerts and troubleshoot complex containerized workload issues.
• Enforce security policy's, including network policies, Rancher RBAC configurations and automated container image scanning.
• Proactively monitor resource utilization (CPU, memory, persistent storage) to right-size clusters, scale nodes dynamically and optimize cloud or on-prem infrastructure.
• Create and maintain technical documentation, including runbooks and architecture diagrams.

Essential Skills, Experience and Certifications

• Minimum of 4 years of dedicated, hands-on experience in DevOps or Platform Engineering roles.
• Over 4 years of sustained experience designing, deploying and maintaining highly available production Kubernetes clusters, heavily utilizing the SUSE Rancher ecosystem.
• A solid track record of leading complex migrations, moving legacy virtualized applications into containerized, microservice-based architectures.
• Expertly provision, secure, and lifecycle-manage large-scale, multi-cluster Kubernetes environments using SUSE Rancher UI/API and Rancher Manager.
• Write modular, reusable code to automate infrastructure provisioning across hybrid environments using Ansible.
• Architect and maintain sophisticated, zero-downtime deploymentpipelines using GitOps principles with Gitlab, ArgoCD or Rancher Fleet.
• Author/manage advanced Helm charts and manage complex stateful and stateless deployments.
• Engineer comprehensive monitoring and logging stacks (Prometheus, Grafana, ELK) to establish SLIs/SLOs and configure automated remediation. Experience with Rancher Observability is a plus.
• Develop robust automation scripts in Python or Bash.
• Rapidly diagnose and resolve high-severity incidents across the entire stack, from kernel-level container issues to complex network routing failures.
• Comprehensive understanding of the underlying architectures of RKE, RKE2, K8S /K3s and knowing exactly when to apply each distribution.
• Knowledge of zero-trust models, Rancher RBAC, Pod Security Admissions, container scanning and enforcing governance.
• CNIs tools (Calico, Cilium, Canal) deep understanding of Software Defined Network and Container Networking, network policies and managing complex Ingress and Service Mesh (Istio)architectures.
• Expert knowledge of Container Storage Interfaces (CSI), disaster recovery planning and managing highly available storage solutions like SUSE Longhorn.
• Extensive practical experience operating distributed Kubernetes environments across a mix of bare-metal, on-premises hypervisors (vSphere, Nutanix), and public clouds (AWS, Azure, GCP).
• Experience acting as a technical escalation point, guiding junior team members, and establishing DevOps best practices across development teams.

Working Location

• Brane-l’Alleud, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0005

Role Background

The NATO Cyber and Digital Transformation (CDT) Division, led by the Assistant Secretary General (ASG), ensures ICT coherence across NATO’s 50+ civil and military bodies, serving over 25,000 users. Reporting to the Secretary General, the ASG oversees enterprise directives and advises on IT acquisition and services.

In 2026, NATO's ASG is prioritizing digital transformation, cloud migration, and becoming a data-centric organization. This strategic effort focuses on modernizing processes, harnessing AI, and integrating business services to build a more coherent organization. By optimizing business workflows, NATO aims to enhance operational efficiency, strengthen security, and achieve seamless cloud adoption.

To achieve this, CDT is seeking support in managing and coordinating a Business Services Program aimed at bringing coherence and modernizing the NATO Enterprise Business Services landscape. This initiative is part of the NATO Digital Transformation Implementation Strategy, which promotes improving processes and leveraging digital echnologies. The project addresses the need for greater alignment and improvement of processes across the NATO Enterprise to support ongoing digital transformation efforts. An initial study has been conducted and a plan has been prepared. The goal is to build upon this foundation by following up on the next steps by managing the transformation office to coordinate the delivery of business transformation across NATO Enterprise.

Responsibilities include leading the transformation office, program/project management, stakeholder management, and ensuring effective communication and collaboration.

Role Duties and Responsibilities

Project Management, Stakeholder Management and Communication Management

• The contractor will drive alignment and collaboration across NATO’s enterprise initiatives and business services, ensuring coherence and increased effectiveness across all organizational entities. Responsibilities include:
  • Managing projects and initiatives: Execute project and program management of business services initiatives. Ensure delivery of scope within time and budgetary constraints.
  • Stakeholder management: Engage regularly with stakeholders across NATO entities, including Finance, HR, Procurement, Legal, and others, to promote synchronized efforts toward harmonizing enterprise business services.
  • Documenting: Develop and maintain documentation artefact necessary for any of the outlined tasks.
  • Managing risks: Maintain risk and issue registries, propose mitigation measures, and address challenges to enhance the successful delivery of business services transformation.

Leading the Business Services Transformation Office

• The contractor will act as the main lead for the Business Services Transformation Office to ensure streamlined processes and operational excellence across NATO entities. Responsibilities include:
  • Office operationalization: An initial setup will be required to ramp up the Transformation Office. This involves outlining the objectives, identifying and putting in place the resources, and defining the methods of working.
  • Leading the office: Be the lead of the transformation office and main PoC within CDT for the Business Transformation across NATO Enterprise.

Business Services Advisory (SME Role)

• The contractor will provide expert advisory support on business services, implementation of large ERP programs, and relevant business transformation initiatives. Responsibilities include:
  • Providing CDT staff with ad-hoc advisory on topics within the domain of business services, ERP implementation, and relevant technology considerations based on industry experience and best practices.

Essential Skills, Experience and Certifications

• Demonstrated relevant experience (8+ years) in the area of Digital Transformation, specifically in Business Services (HR, Finance, Procurement), and large-scale ERP implementation programs.
• Proven experience in program management and project management.
• Proven experience in delivering ERP and Business Services projects delivering clear value in large international organizations, including data platforms.
• Strong ability to interact with, manage, and influence senior executive stakeholders.
• Strong communication skills in English with the ability to develop (in written-form) and present complex concepts in a clear and succinct manner.

Desirable Skills, Experience and Certifications

• Experience working in NATO and understanding of relevant NATO policy.
• Experience with market solutions in the domain of business services and ERP.
• Experience with commercial cloud provider platforms and/or on-premise cloud platforms.
• Proven ability to navigate complex multi-national environments (e.g., NATO/military contexts)
• Understanding of Enterprise Architecture frameworks (e.g., TOGAF), IT Governance (e.g. COBIT) and service management (ITIL).

Working Location

• Brussels, Belgium

Working Policy

• Hybrid (50% onsite/50% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2025-0261

Role Background

NATO Digital Workplace Centre (NDWC), part of NCI Agency, provides simple yet innovative solutions that underpin the Digital Transformation of NATO by providing feature-rich Digital Workplace, which enable NATO staff members to connect, communicate, and collaborate.

Shared Workspace service area delivers the following user-facing services to NATO Commands, NATO Force structure and Nations in all 32 Allied Nations:

• Workstream collaboration including email and instant messaging server backend and client frontend provisioning, management, operation and lifecycle across multiple separate networks of different classifications.
• Voice and Video conferencing server backend and frontend devices and rooms, maintenance, management, operation and troubleshooting across multiple separate networks of different classifications.

The services integrate with other services and enable NATO-specific functional applications higher up the software stack.

Through several on-going streams of work in Q4’24 and onwards, the services are rapidly evolving from using fully on-premise to a mixture of on-premise and public cloud technologies.

Role Duties and Responsibilities

• Provide prompt, professional, and effective resolution of technical issues (including incidents) escalated from Level 2 and (in some cases) Level 3 support and end users on all security domains for all encompassed Area of Responsibility (AOR) of the Service;
• Liaise with other teams in troubleshooting technical issues at various levels (network, backend, frontend, firewalls)
• Perform root cause analysis in order to reduce repeating/recurring technical issues
• Implement approved service requests and change requests (e.g. creation of new resources/configuration items, alteration of existing resources/configuration items).
• Implement security measures (patches, updates, etc..) on the systems manually with no to minimal downtime.
• Perform all administration and maintenance tasks required at the backend and frontend as a Subject Matter Expert to ensure the availability, continuity and optimum performance.
• Bring the backend systems (and if software exists also frontend devices) to the latest software version released by the vendor and approved by NATO authorities
• Certain periods of the contract period, to be decided by the unit manager, be ready and available after workhours during the week and the whole day during the weekend to be ready to provide support and resolve technical issues on all security domains for all encompassed Area of Responsibility.
• Improve backend and frontend maintenance activities; monitoring tools and implementation of security measures resulting in minimal to no service interruption.
• Continuously improve the quality and efficiency of IT services by monitoring and maintaining healthy backend and frontend environment thus reducing the need for support.
• Identify and provide opportunities for continuous service improvements.

 Essential Skills, Experience and Certifications

• Cisco Voice Technologies - Advanced (3+ years experience): Problem solving, strong knowledge of Cisco Voice Technologies such as Cisco CUCM, Cisco CUBE, Cisco UCCX, Diagnose and resolve technical issues, support software and basic associated network related problems.
• Telecommunication Technology including TDM - Advanced (3+ years experience): Knowledge of managing call distribution lists, voice mailboxes, ISDN, TDM technologies, troubleshooting on Legacy TDM PABX integration to Cisco Voice Technologies
• Virtualized server platform products - Intermediate (2+ years experience): Good knowledge in managing VMWare vSphere and VMWare vCenter
• Communication Systems integration with PKI and Active Directory - Intermediate (2+ years experience): Good knowledge in AD and PKI integration with Cisco products
• Experience with monitoring platforms and protocols - Intermediate (2+ years experience): Good knowledge of monitoring platforms such as nGeniusOne, CA Performance management, CA Spectrum
• Scripting Experience - Beginner (1+ years experience): Basic knowledge in Java Script, Python or similar scripting languages
• Network - Intermediate (2+ years experience): Knowledge in troubleshooting basic network issues (including boundary protection devices) on servers and end users; Splunk log monitoring and analysis, nGeniusOne monitoring and analysis.
• Exercise/Military Operations Support (desirable) - Intermediate (2+ years experience): Knowledge and experience either working with or being in the military IT capacity specialized on Telephony service products (Cisco, legacy PABX, etc..) delivering support of exercises or operations; Knowledge of use case scenarios of Telephony service products (Cisco, legacy PABX, etc..) in exercise and operations as well as day to day operational requirements of military bodies
• Remote Support Units (desirable) - Intermediate (2+ years experience): Knowledge and experience either working with or being in a remote support unit IT capacity specialized on Telephony service products (Cisco, legacy PABX, etc..) delivering support to daily activities, exercises or operations; Knowledge of use case scenarios of Telephony service products (Cisco, legacy PABX, etc..) in remote support units exercise and operations support as well as remote units supporting day to day operational requirements support of military bodies

 Working Location

• Mons, Belgium

Working Policy

• On-site, on-call hours are after work hours (17:30-08:30 next day) during the week, and whole day until the start of next business day during the weekend (Saturday 00:00 Sunday 00:00, Sunday 00:00 – Monday 08:30)

Travel

• Regular travel to Braine L'Alleud, Belgium

Security Clearance

• NATO Cosmic Top Secret /NATO Secret, in progress of upgrade to NATO Cosmic Top Secret

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

1. Linux Function
   1. Essential Skills
      1. 5+ years of experience in managing and patching Linux environments, specifically RHEL and OEL.
   2. Responsibilities:
      1. Patching all Linux-based systems including Red Hat Enterprise Linux (RHEL) and Oracle Enterprise Linux (OEL) across all NATO locations.
      2. Utilizing tools like Ansible and Oracle Linux Manager (OLM) for patch management and deployment.
      3. Ensuring patches are thoroughly tested before deployment
      4. Conducting post-patch validation to ensure system stability and performance
2. Network Function
   1. Essential Skills
      1. 5+ years of experience in network administration and patch management, particularly with Load Balancers.
   2. Responsibilities:
      1. Patching and managing network-related devices, such as Load Balancers (Riverbed Stingray, Pulse Secure) across various NATO locations
      2. Ensuring that network patches are tested and validated before deployment.
      3. Troubleshooting any issues arising from patching network devices.
      4. Ensuring compliance with network security policies.

1. VMWARE Function
   1. Essential Skills
      1. 5+ years of experience with VMware technologies, including ESXi and vCenter.
   2. Responsibilities:
      1. VMware ESXi servers and VMware vCenter management platforms across all NATO locations.
      2. Applying patches to VMware environments, ensuring minimal downtime and maintaining high availability.
      3. Conducting pre-patch tests and post-patch validation to ensure stability and performance.

1. Hardware Function
   1. Essential Skills
      1. 5+ years of experience in managing and maintaining enterprise-level hardware systems.
   2. Responsibilities:
      1. Patching and upgrading firmware on physical hardware including HPE Rackmount and Blade Servers, Dell Servers, and associated storage systems across various NATO locations.
      2. Ensuring all hardware is compliant with the latest security and operational updates.
      3. Conducting pre-patch validation and post-patch testing to ensure hardware stability.

 Working Location

• Braine-l'Alleud, Belgium

Working Policy

• 100% On-Site, out of hours work is required

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0043

Role Background

NATO Communications and Information Agency (NCIA), as the main ICT service provider in NATO, is the main technical entity providing subject matter expertise to support NATO Cyber and Digital Transformation (CDT) Branch’s Innovation Programmes of Work (PoW) and relevant activities in 2026. NCIA Chief Technology Office (CTO) is looking for a Contractor who will provide full-stack software development support to the PoW projects.

Role Duties and Responsibilities

• Support NCIA in the NATO Programmes of Work with CDT in the area of software development for digital innovation and technology applications.
• Develop advanced application capabilities for analysts, enabling the exploration, analysis, and synthesis of strategic foresight analysis data through complex, multi-step user experience workflows, including cross-article reasoning, topic engineering, source intelligence, and relevance assessment.
• Develop full-stack integrations with AI-enabled backend services, including the exposure of AI-driven analytical functions, retrieval mechanisms, and automated synthesis capabilities in a controlled and user-transparent manner.
• Apply sound software design principles to ensure transparent, auditable, and controllable analytical workflows, including clear traceability between inputs, sources, AI-assisted reasoning steps, and generated outputs, suitable for high-trust analytical and policy environments.
• Deliver deployment-ready solutions that are compatible with restricted and secure environments, including solutions subject to accreditation for NATO UNCLASSIFIED (NU) deployment, and capable of operating under governance, security, and operational constraints beyond standard commercial systems.

Essential Skills, Experience and Certifications

• Senior-level full stack development experience with at least 8 years of experience, covering: frontend and backend development, system architecture, integration, implementation and end-to-end ownership from design through deployment.
• Extensive knowledge in frontend (Vue.js, React, Astro) and backend frameworks (Python, FastAPI), including: Frontend application architecture and state management, backend API design, schema validation, and service orchestration.
• Proven experience integrating frontend applications with backend APIs and data services, including: high-volume data ingestion and querying, search, retrieval, and analytics- oriented backends, performance-aware UI–backend interaction patterns. The bidder must provide at least two project examples demonstrating the experience.
• Practical experience integrating AI and LLM-based services, including: LLM-powered analysis, synthesis, and content generation, retrieval-Augmented Generation (RAG) or hybrid retrieval approaches and deterministic, traceable, and auditable AI outputs suitable for policy and analytical use.
• Experience with designing and implementing analyst-facing workflows, with emphasis on: transparency of analytical results, traceability of sources, reasoning, and outputs, user control over inputs, filters, and relevance criteria.
• Experience working in analytical decision-support contexts or strategic foresight, including: Topic engineering and thematic analysis, source intelligence and relevance assessment, multi-source analytical synthesis.
• Ability to work independently at senior level, including: structuring complex systems from high-level requirements, translating abstract objectives into concrete technical deliverables and delivery constraints
• Experience with analytical platforms, such as strategic foresight analysis, emerging and disruptive technologies assessment, or decision-support tooling.
• Experience deploying solutions in restricted, controlled, or secure environments, including: separation of environments, controlled AI service integration, deployment constraints beyond standard commercial cloud setups
• Candidate must have the nationality of one of the NATO nations.

Language

• Excellent command of spoken and written English. 

Working Location

• Offsite

Working Policy

• Remote

Travel

This Task Order requires travel, consisting of up to 3 visits to NCIA Brussels (one per quarter) for a maximum of one working day each visit. Travel dates will be planned during the Project Kick-off Meeting with NCIA Project Manager. The travel, lodging and associated expenses for travel are included in the price of the bid (NTE), such that the purchaser shall not be invoiced.

Extraordinary Travel (Purchaser Directed Travel) may be required to other NATO or non- ATO locations as necessary. In the event of such unforeseen meetings being called, the cost of all travel and subsistence will be addressed through a contract amendment.

Extraordinary Travel expenses will be reimbursed in accordance with Article 5.5 of AAS+ Framework Contract. Such costs will be set as a separate PO line with a not to exceed value to cover and reimburse of actual expenses upon submissions of all receipts and invoices in line with NCIA processes.

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004815

Role Duties and Responsibilities

• Supports monitoring of the external environment and assessment of emerging technologies.
• Contributes to the creation of reports, technology roadmapping and the sharing of knowledge and insights.
• Provides support on the use of existing methods and tools.
• Configures methods and tools within a known context.
• Creates and updates the documentation of methods and tools.
• Provides administrative services to project boards, project assurance teams and quality review meetings.
• Uses recommended portfolio, programme and project control solutions for planning, scheduling and tracking.
• Sets up project files, compiles and distributes reports.
• Provides guidance on project management software, procedures, processes, tools and techniques.
• Applies tools, techniques and processes to administer, track, log, report on and correct configuration items, components and changes.
• Assists with audits to check the accuracy of the information and undertakes any necessary corrective action under direction.
• Assesses and analyses release components for input to release scheduling.
• Maintains and administers tools and methods for software delivery, deployment and configuration.
• Maintains release processes and procedures.
• Assesses, analyses, develops, documents and implements changes based on requests for change.
• Ensures that operational processes are in place for effective change control.
• Develops, configures and maintains tools to manage and report on the lifecycle of change requests.
• Identifies problems and issues and recommend corrective actions

Essential Skills, Experience and Certifications

• At least two years practical experience performing release and deployment function in large IT environment/organization.
• Working in collaboration with Change Management, Configuration Management, Verification and Validation Teams.
• ITIL (v3/4) Foundation Certificate.

Education

• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.

Working Location

• Mons, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004805

Role Duties and Responsibilities

• Maintain the master project plan and detailed work schedules in the agreed planning tool, updating progress weekly from workstream leads and flagging slippage or critical path risks to the Project Manager.
• Prepare look-ahead schedules, Gantt charts, and milestone trackers for use in project board meetings and team briefings.
• Support re-planning exercises at stage boundaries or when approved changes require a revised baseline.
• Own and maintain the RAID log (Risks, Actions, Issues, Dependencies), chasing owners for updates and escalating overdue items.
• Maintain the Risk Register, Issue Register, Lessons Log, Quality Register, and Decision Log, ensuring entries are current, consistently formatted, and reviewed at the appropriate governance forum.
• Track change requests through the change control process, recording the details of each approved change against the baseline.
• Establish and maintain the project filing structure, enforcing version control, naming conventions, and access permissions across the shared workspace.
• Manage the flow of project documents — distributing pre-reads, collecting sign-offs, archiving approved deliverables, and ensuring the team always works from the latest version.
• Act as configuration librarian where required, tracking the status of all formal project products.
• Track project expenditure against the approved budget, recording actuals, commitments, and forecasts and flagging variances to the Project Manager.
• Process purchase orders, timesheets, and contractor invoices through the agreed workflow, ensuring costs are coded to the correct budget lines.
• Maintain the resource allocation schedule and highlight conflicts or gaps requiring management attention.
• Coordinate site access arrangements for audit teams, refresh contractors, and specialist surveyors, liaising with local security points of contacts to secure the required access.
• Maintain the site visit schedule, tracking confirmed dates, access permits, security clearances, and any site-specific induction or health and safety requirements that must be completed before arrival.
• Maintain a site access tracker that records visit outcomes — completed, rescheduled, or denied — and flags sites with repeated access difficulties to the Project Manager for escalation to the Vendor Manager or client.
• Coordinate with contractors and internal teams to sequence site visits efficiently, grouping geographically close sites into logical routes and avoiding clashes where multiple teams require access to the same location.
• Ensure all site visit documentation — access request forms, risk assessments, method statements, and photographic evidence of completed work — is collected, filed, and linked to the relevant site record in the project filing structure.
• Draft highlight reports, checkpoint reports, and dashboard packs for the Project Manager's review, pulling together schedule, cost, risk, and quality data into a clear narrative.
• Organise all project meetings — booking rooms or virtual sessions, preparing agendas, circulating papers, and confirming attendance.
• Take accurate minutes, record decisions and actions with owners and deadlines, and follow up on outstanding actions between meetings.
• Maintain the forward calendar of stage gates, board meetings, and quality reviews, ensuring all required inputs are prepared on time.
• Act as the first point of contact for administrative queries from team members, directing people to the right templates, processes, or escalation routes.

Essential Skills, Experience and Certifications

• Strong proficiency in project scheduling tools — ideally Microsoft Project and ServiceNow
• Advanced Excel skills including pivot tables, lookups, conditional formatting, and the ability to build and maintain cost trackers and resource models.
• Confident user of Microsoft 365 (SharePoint, Teams, Word, PowerPoint) for document management, collaboration, and reporting.
• Ability to build clear, concise dashboards and visual reports that translate raw data into RAG statuses, trend charts, and exception summaries for senior audiences.
• Familiarity with project management information systems (PMIS) or portfolio tools
• Exceptional attention to detail — the kind of person who notices a version number is wrong, a date has shifted, or a name is misspelled before it reaches a board pack.
• Highly organised with the ability to manage multiple concurrent tasks, deadlines, and information flows without dropping things.
• Strong written communication — able to draft clear, grammatically correct minutes, reports, and status updates that require minimal editing by the Project Manager.
• Proactive and self-starting — able to anticipate what the Project Manager will need next rather than waiting to be asked.
• Diplomatic and persistent when chasing actions from colleagues, contractors, and senior stakeholders who may not prioritise the PSO's requests.
• Comfortable working across all levels of seniority, from site teams to the project board, and adapting communication style accordingly.
• Calm under pressure, particularly during busy reporting periods, stage gates, or when multiple deadlines converge.
• Trustworthy with sensitive information — the PSO will have visibility of financial data, personnel matters, and pre-decisional papers.
• Team-oriented with a willingness to pick up whatever needs doing — the PSO role is broad and sometimes unglamorous, and the right person takes pride in making the whole team more effective.
• Willing to challenge constructively — confident enough to push back if a process is being bypassed or a standard is slipping, even when the person cutting corners is more senior.

Working Location

• Braine-l’Alleud, Belgium

Working Policy

• Hybrid (40% onsite/ 60% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C002369/14

Role Duties and Responsibilities

The Service Engineer is responsible for the day-to-day delivery of the service within the agreed performance levels. (S)He is the POC and resolves the Incidents and Service Requests related to the printing service and coordinates technical activities with local and remote IT support units. (S)He maintains working relationship with external contractors in close coordination with the Service Delivery Manager.

Essential Skills, Experience and Certifications

• Proven experience in IT Service Delivery
• Working knowledge of Enterprise Level printing software (i.e. Uniflow)
• Previous Experience in supporting 'Follow Me' printing solutions
• Work Experience (5+) with the Management of multiple print servers at remote locations
• Proven experience handling customer and vendor relationship
• Working knowledge of ITIL and its processes
• Proficient in the creation and maintenance of Service documentation (Standard Operation Procedures and Instructions)

Desirable Skills, Experience and Certifications

• Previous experience in multinational environments.

Working Location

• Braine-l'Alleud, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Cosmic Top Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

1. Database
   
   1. Essential Skills
      1. 5+ years of experience in database administration and patch management, specifically with SQL Server, MySQL, and PostgreSQL.
   2. Responsibilities:
      1. Patching all database servers, including MS SQL Servers, MySQL, and PostgreSQL across all NATO locations.
      2. Ensuring that database patches are tested in a controlled environment before being applied to production systems
      3. Coordinating with application owners to minimize disruption and ensure that database-dependent applications continue to function correctly post-patch.
      4. Performing post-patch validation and monitoring to ensure database integrity and performance.
2. Oracle 
   
   1. Essential Skills
      1. 5+ years of experience with Oracle Database and Oracle WebLogic.
   2. Responsibilities:
      1. Patching all Oracle Database Servers and related Oracle platforms such as Oracle WebLogic, Oracle Enterprise Manager, and other Oracle-specific applications.
      2. Testing and validating Oracle patches in a non-production environment.
      3. Coordinating with relevant teams to ensure seamless deployment with minimal disruption.
      4. Monitoring and validating the performance of Oracle systems post-patch.

1. Hardware 
   
   1. Essential Skills
      1. 5+ years of experience in managing and maintaining enterprise-level hardware systems.
   2. Responsibilities:
      1. Patching and upgrading firmware on physical hardware including HPE Rackmount and Blade Servers, Dell Servers, and associated storage systems across various NATO locations.
      2. Ensuring all hardware is compliant with the latest security and operational updates.
      3. Conducting pre-patch validation and post-patch testing to ensure hardware stability.

 Working Location

• Braine-l'Alleud, Belgium

Working Policy

• On-Site, out of hours work required

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

You will:

The Senior Account Manager will help their clients grow and realize the Flexport value by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with high degrees of professionalism and attention to detail. Here are some of the responsibilities for this role:

• Cultivate and grow relationships with key client executives and stakeholders that empower the client and deepen the relationship with Flexport.
• Meet regularly with clients to monitor the account health and find ways to improve on their current experience.
• Use your deep knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities.
• Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules.
• Lead and actively participate in client onboarding and creating standard operating procedures.
• Scope and guide the implementation stages and timelines for new opportunities and clients.
• Work globally with counterparts in Asia, North America and Latin America to ensure a consistent account management experience.
• Monitor client metrics data, working with Global Operations teams to ensure metrics consistently meet client expectations, address escalations and solve clients issues effectively and efficiently.
• Lead and prepare content for regular client touch points to help clients understand the value they are realizing and new opportunities to improve performance.
• Use your intensive knowledge of the client’s business to lead the preparation and presentation of quarterly strategy reviews with minimal guidance.
• Drive product adoption with client stakeholders to ensure that clients realize the full value with Flexport.
• Regularly review and document the client’s success criteria. As the client’s needs evolve, you will refine the client’s success criteria. 
• Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor.
• You will use and maintain data to monitor the health of your respective book of business such as in SalesForce so that you can identify ways to improve the client’s Flexport experience".
• Mentor and help coach fellow Account Managers on how best to support client needs and build long term partnerships.

You should have:

• 3+ years of experience in supply chain operations, sales/account management or a client facing role.
• Ideally 2+ years experience in logistics, freight forwarding, or supply chain.
• Fluency in Flemish (or Dutch) and French and English.
• Client-centric: obsessed with client outcomes, doing what it takes to deliver the client’s expectations, understanding your client’s current and future business goals and challenges and translating those into relevant solutions and strategic account planning.
• Hands-on, process-oriented, structured thinking with strong problem-solving skills.
• Deeply curious: always working to understand the client’s needs and learn how Flexport can best meet them.
• Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship.
• Strong business acumen.
• Proven track record of (cross) selling a product.
• Strong focus on growing your customers through a consultative approach.

• Develop and grow Rubrik partners to increase pipeline and revenue contribution 
• Create new avenues of growth by identifying new partners to onboard, build a business plan and drive engagement
• Gain access to the partner customer base (existing to the partner, new logo to Rubrik), to drive new sales campaigns with marketing
• Enable and improve the partner’s deployment skills to install and run Rubrik at a high customer satisfaction level and add Rubrik to existing partner solutions
• Working closely with our distributors to gain support and scale across the region
• Amplify Rubrik’s success by leveraging the Technology Alliances (eg. MSFT, AWS, NetApp, Nutanix)
• Partner enablement through sales a technical function to increase the Rubrik health of the partner and support PG activities
• Create and execute against joint marketing plans and campaigns with Rubrik and the managed partners
• Build strong relationships across your key partner stakeholders to strengthen the partnership.
• Report channel metrics and progress to regional channel and sales leadership

• Hard working, self-driven and highly motivated individual with great team spirit
• Strong knowledge about the Data Management / Data Protection / Storage and Security market.
• Great relation and reputation with key partners in assigned region
• Able to present in front of bigger audience and hosting events with and for partners and end-customers
• Able to identify and initiate deals with partners, work on deals and close them with a partner in close sync with Rubrik Account Teams
• Experience within the channel model and managing new and existing partners
• Have passion and vision for the role.
• Conscientious and structured approach to projects, methodical.

• Ideally have experience working in a partnership’s role at a vendor
• Used to quarterly and yearly planning of sales activities
• Has experience in creating and executing against marketing and sales plans
• Has a metric driven approach and understands what success looks like
• Familiar with a deal sales cycle, how to create new opportunities and close
• Able to do identification, acquisition and development of new partners
• Strong presenter on reseller and end-customer events
• Worked in teams and is used to work as a team player with all other functions
• Sold competitive solutions and has an extensive experience in data protection and security.

About The Team

Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity  through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data.

ABOUT OGILVY SOCIAL.LAB

Ogilvy Social.Lab (OSL) is a full-service advertising agency headquartered in Brussels’ WPP Campus. As part of the international Ogilvy network, our operations span four continents with over 15 nationalities on the 120-strong team working in our offices – our mindset is borderless.

We proudly collaborate with prominent international and regional clients, including Unilever, Absolut, Mondelez, Ford, IKEA, Vans, EU and Belgian institutions, fuelling their success internationally.

Entrepreneurship pulses through our veins, embodying our name with a "lab” mentality. We constantly innovate and experiment, staying in sync with the ever-evolving digital media landscape we specialize in.

ROLE

We’re looking for a driven Junior Account Manager to nurture and develop one of our most loved and established regional and international brands.

• Under the supervision of a Business Director, you lead your clients’ projects and are responsible for their daily management.
• You coordinate various 360 and social projects from briefing to delivery, including budget follow-up and planning.
• You ensure that the creative team/traffic manager/production manager/media are aligned throughout a project to meet deadlines and coordinate workflow.
• You are responsible for overcoming any difficulties and finding solutions during the project while keeping your Group Account Director and team informed throughout.
• You build strong relationships and foster good team spirit with both clients and members of the agency to bring great ideas and creative work to life

RESPONSIBILITIES

Client

• You have a thorough understanding of the client’s business and the major trends shaping their market(s).
• You are the client’s main point of contact.
• You build relationships with clients based on trust and mutual understanding.

Creative/Strategy

• You are the creative team’s main contact, providing direction on creative briefs, generating enthusiasm, and earning their trust.
• You master a range of presentation techniques to inspire the client and sell creative work.

Finance

• You manage the agency’s billing system and are responsible for invoicing, and issuing POs, etc.
• You have an understanding of the financial forecast/overview of your clients.
• You keep a clear overview of all income, costs, and expenses and track media spent (if any).

Administration

• You have a thorough working knowledge of all agency systems: plan briefings, reviews, follow planning procedures, etc.
• You are ultimately responsible for ensuring work is produced efficiently, on time, and within budget.
• You will work in close collaboration with your Business Director, who will set in place a structured way of working.

PROFILE

• You have more than 4 years of experience, with deep expertise in 360, digital & direct marketing.
• Native or equivalent level of Dutch and French. Master of English.
• Comfortable in growing client relationships and business.
• Skillful project management – expert in scoping and delivering projects on time and on budget.
• Enthusiastic team player. Curious and keen to grow & learn. Flexible and open to working in an agile environment. Hands-on. 

OFFER

• Full-time opportunity in an ever-growing, trendsetting advertising agency based in the greenest building in Brussels - the new WPP Campus.
• Work alongside a team of diverse and people-focused individuals, on impactful projects and with an array of local, regional, and global clients.
• We are committed to keeping our environmental footprint low and ensuring that our work is ethical.
• We thrive on transparency - Our words and promises produce actions.
• Attractive package and benefits.
• Strong flexibility plan.
• Continuous training opportunities.
• As an Ogilvy Social.Lab employee, you will be provided with continuous opportunities to grow through training and career conversations while doing strong work that works.

ABOUT OGILVY SOCIAL.LAB

Ogilvy Social.Lab (OSL) is a full-service advertising agency headquartered in Brussels’ WPP Campus. As part of the international Ogilvy network, our operations span four continents with over 15 nationalities on the 130-strong team working in our offices – our mindset is borderless.

We proudly collaborate with prominent international and regional clients, including Absolut, Mondelez, Ford, IKEA, Vans, EU and Belgian institutions, fuelling their success internationally.

Entrepreneurship pulses through our veins, embodying our name with a "lab” mentality. We constantly innovate and experiment, staying in sync with the ever-evolving digital media landscape we specialize in.

ROLE

As Social Intelligence Team Lead, you are responsible for the day to day running of the social intelligence capability - overseeing a team of analysts while ensuring the consistent delivery of high-quality, insight-driven work across all projects. You will collaborate closely with the Strategy Operations Manager and Strategy Partner: Social & Intelligence.

You balance team leadership with hands-on expertise, contributing directly to key projects while elevating the standard of work across the team. You play a central role in shaping how social and digital intelligence informs strategy, creativity, and business decisions for major global brands.

You also oversee the effective use and evolution of the team’s worldclass intelligence toolstack, ensuring smooth operations and strong partnerships with platform providers.

This role is suited to someone who combines strong analytical thinking with a passion for developing people, improving ways of working, and driving excellence in output.

RESPONSIBILITIES

Team Leadership & Development

• Manage, mentor, and develop a team of social intelligence analysts
• Set clear expectations, workflows, and priorities across projects
• Provide regular feedback and coaching to support individual growth
• Support a collaborative, curious, and high-performing team culture

Quality & Delivery

• Ensure consistent quality across all social intelligence outputs
• Review and refine key deliverables to maintain high standards
• Lead the delivery of complex or high-impact projects when needed
• Translate data into clear, actionable insights and compelling narratives

Intelligence & Strategy

• Design and implement social and digital intelligence approaches tailored to client needs
• Analyse data from a range of tools (e.g., social listening, audience, search, and competitive platforms)
• Support strategic planning with insight-led recommendations
• Represent the intelligence function in client meetings, workshops, and pitches

Tooling & Operations

• Oversee the team’s intelligence toolstack and ensure effective usage
• Act as a point of contact for platform partners
• Support troubleshooting and resolve data or tooling issues
• Identify opportunities to improve efficiency, workflows, and capabilities

Growth & Innovation

• Contribute to new business development, including scoping and proposals
• Identify opportunities to enhance methodologies, products, or services
• Stay ahead of industry trends and bring new thinking into the team

PROFILE

• 6-10+ years of experience in digital, social intelligence, or search data analytics, insights, or strategy roles.
• Proven experience managing or mentoring analysts or small teams
• Strong ability to set standards, review work, and ensure quality at scale
• Experience owning workflows, processes, or capability areas
• Comfortable balancing hands-on delivery with team leadership responsibilities
• Deep understanding of both qualitative and quantitative research methodologies.
• Proven track record in designing and implementing digital/social intelligence approaches.
• Advanced proficiency in intelligence and monitoring platforms.
• Expert knowledge of the social media landscape, internet culture, and platform-specific trends.
• Proven ability to transform complex datasets into meaningful, strategic insights.
• Excellent reporting and storytelling skills-visually and verbally.
• Strong interpersonal and client communication skills; confident in presenting to senior stakeholders.
• Passion for innovation, digital trends, and continuous improvement.
• Proactive, collaborative, and comfortable working in an integrated team environment.

Must-Haves

• Experience leading or coaching others in social intelligence or analytics roles
• Demonstrated ability to deliver high-quality work while managing multiple projects/people
• Strong problem-solving skills across both insight generation and tooling/platform challenges
• Experience conducting always-on social listening and campaign-based insights generation.
• Strong cultural trend tracking capabilities for real-time and strategic planning use.
• Solid understanding of performance metrics across both paid and organic social.
• Ability to conceptualize and implement custom methodologies.
• Advanced reporting and data visualization skills.

Nice-to-Haves

• Experience with dashboarding, data collection automation, and advanced data visualization tools.
• Knowledge of broader customer and user research methodologies
  
  

OFFER

• Full-time opportunity in an ever-growing, trendsetting advertising agency based in the WPP Campus. On-site is preferred, but we are open to remote candidates who can work on CET on a case by case basis.
• Work alongside a team of diverse and people-focused individuals, on impactful projects and with an array of local, regional, and global clients.
• We are committed to keeping our environmental footprint low and ensuring that our work is ethical.
• We thrive on transparency - our words and promises produce actions.
• Attractive package and benefits
• Strong flexibility plan
• Continuous training opportunities
• As an Ogilvy Social.Lab employee, you will be provided with continuous opportunities to grow through training and career conversations while doing strong work that works.

Job Details

• 💼 Finance Operations | Business Operations
• 📍 Belgium - Ghent
• 🕜 Full-Time/Hybrid 

What you will do

Reporting to our Senior Manager of Finance Operations, you will step into the pivotal role of Finance Operations Process & Automation Lead. You will lead our FinOps Projects team, acting as the architect of a leaner, more automated financial operation. Your mission is to own the end-to-end Quote-to-Cash process, drive our AI automation strategy, and champion process quality across the business, ensuring our operations are as innovative as our products.

Where you will have impact

• Lead, manage, and mentor the FinOps Projects team, fostering their professional growth and driving project success.
• Own the end-to-end Quote-to-Cash (Q2C) process, leading initiatives to map, redesign, and improve process quality from start to finish.
• Drive the FinOps automation roadmap, identifying opportunities and partnering with technical teams to build and implement AI-driven solutions.
• Act as the voice of operational excellence, influencing upstream commercial decisions to prevent downstream complexity and ensure scalability.
• Lead the integration of billing systems and processes from newly acquired companies, ensuring seamless absorption into Lighthouse operations.
• Develop data-driven business cases and reporting to demonstrate the impact and ROI of automation and process improvement initiatives.
• Champion and maintain high standards for process documentation, ensuring the reliability and scalability of our automated systems.

About our team

You'll be leading the FinOps Projects team, a crucial group at the intersection of finance and technology. As part of the wider Finance Operations team, we own the entire Quote-to-Cash lifecycle. Our mission is twofold: we drive major strategic projects like integrating new companies and building out our AI automation, while also ensuring the core business runs smoothly. We are a team of ambitious, analytical process-thinkers and supportive coaches, constantly seeking smarter ways to support Lighthouse's rapid growth.

What's in it for you?

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car (based on your job category).
• Competitive compensation: Proactively maintained to value your work.
• Net allowance: to support home office related expenses.
• Vouchers: lunch vouchers & eco vouchers.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Pension funding: Group insurance to secure your future.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Experience in Finance Operations, with deep, hands-on expertise in the full Quote-to-Cash (Q2C) lifecycle.
• Proven experience in people management, with a passion for coaching, professional development, and performance management.
• A demonstrated track record of leading process optimization and automation projects from conception to successful implementation.
• Experience translating business needs into technical requirements and partnering effectively with engineering or automation teams.
• Excellent stakeholder management and communication skills, with the ability to influence cross-functional partners and senior leadership.
• A strategic, root-cause thinker who solves problems upstream rather than just managing downstream symptoms.
• The ability to thrive in a fast-paced, ambiguous environment with strong prioritization skills.
• An ambitious and proactive mindset, with a strong work ethic and a drive to deliver results in a dynamic, high-growth environment.

We welcome

• Experience in a finance transformation or consulting role, with exposure to systems like Salesforce (CPQ/Billing), NetSuite, Kolleno, or Adyen.
• A background working within a high-growth SaaS or technology company.
• Direct experience with AI-driven automation projects in a finance context.

Job Details

• 💼 Sales Operations | Business Operations
• 📍 Belgium
• 🕜 Full-Time Remote

What you will do

As a Senior Manager, Sales Operations, you will be leading our global team of dedicated tactical specialists and analysts responsible for the data, systems and insights that empower our sales organization and you will be reporting to our Director, Sales Operations. You will be a key player in our commercial success, providing support and strategic guidance to our sales teams. This role requires a leader who can manage day-to-day execution, delegate effectively, and help the team prioritize in a fast-paced environment. Your expertise will be important in shaping sales strategies and capitalizing on revenue opportunities across the global business.

Where you will have impact

• Lead, mentor, and develop a team of 5 (and growing) sales operations professionals in a supportive environment.
• Evaluate our current structures, and implement the changes necessary to create a unified, scalable tactical sales operations team
• Execute the sales operations strategy by identifying process enhancements and translating data analysis into actionable business recommendations to the Revenue Team.
• Oversee the development and maintenance of key reports and dashboards for sales leadership, including forecasting, pipeline management, and quota attainment.
• Partner with Sales Enablement to manage and enforce global sales processes, ensuring adherence and a smooth roll-out of new procedures.
• Act as a key point of contact for the sales team, providing support on the Salesforce lead-to-quote-to-cash process and coordinating with cross-functional teams.
• Manage stakeholder expectations by effectively prioritizing tasks and communicating progress on key initiatives to senior leadership.
• You will help define the 'Lighthouse way' of working by integrating AI into your role—whether it’s using AI to prioritize your sales pipeline, automate routine financial reconciliations, or extract faster insights from our commercial data to drive business growth.

About our team

You'll be joining our Sales Operations team, reporting to the Director, Sales Operations within the wider Business Operations department. We are a collaborative and essential crew that acts as the operational backbone for our global sales organization. You'll work closely with other teams and senior leadership, providing the insights and support that keep our commercial teams running.

What's in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car (based on your job category).
• Competitive compensation: Proactively maintained to value your work.
• Net allowance: to support home office related expenses.
• Vouchers: lunch vouchers & eco vouchers.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Pension funding: Group insurance to secure your future.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Proven experience in a sales operations or revenue operations role.
• Experience working within a complex sales organization with multiple roles (e.g., SDRs, AEs, AMs).
• Experience in a high-growth Tech or SaaS company, particularly one that has undergone M&A activity.
• Demonstrated team management experience, with a passion for leading and developing high-performing individuals.
• Mandatory, in-depth experience with Salesforce, including reporting and dashboard creation.
• Strong analytical skills with the ability to translate data and analysis into actionable business insights.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication and stakeholder management skills, with a collaborative mindset to work effectively across teams.
• Fluent in both written and spoken English.
• You are an AI-curious professional who actively explores how generative AI and automation can optimize your daily workflows. You don't just follow processes; you look for ways to augment them using the latest tech tools to increase your personal impact.

We welcome

• Familiarity with Looker or other data visualization tools.

Join Collibra’s Product Management team

As our Senior Product Manager with our Knowledge Graph Data Governance Pillar, you will be responsible for successfully specifying software solutions that drive the evolution of data and governance processes. You will contribute to the product vision and own the execution of the roadmap, collaborate with our internal and external customers, and drive user adoption to ensure Collibra remains on top of an ever-evolving data ecosystem. This role requires a strong combination of technical expertise in data governance and proven, strategic Product Management experience. You will collaborate with primary stakeholders, including:

• Product and technical teams, including product management, architecture, engineering, testing, operations, research, and design.
• Business teams, including marketing, sales and pre-sales, customer success, and professional services.
• Ecosystem partners and other service providers.
• Customers’ business and technical teams.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week to stay connected, work more closely together, and keep making progress as a team.

Senior Product Managers at Collibra are responsible for

• Developing the product vision, delivering on the feature roadmap, and ensuring adoption by internal and external users.
• Understanding pain points and industry trends to provide new product ideas and make data-informed decisions.
• Overseeing planning and execution for their product teams.
• Owning product delivery commitments and outcomes by managing the backlog and milestones of your teams.
• Tracking the progress, mitigating the risks, and managing the dependencies of your product deliverables.

You have

• 5+ years of experience in Product Management, preferably in B2B SaaS.
• Experience and expertise in managing metadata, data governance, databases, and data integrations at enterprise scale.
• Proven ability to manage and resolve high-priority customer escalations by serving as the product subject matter expert and effectively communicating solutions and timelines.
• Exceptional organisational agility and prioritisation skills, with the ability to quickly pivot the roadmap or team focus in response to market shifts or urgent business needs.
• Demonstrated resilience and grace under pressure, particularly when managing product launches, critical deadlines, or high-stakes internal/external reviews.
• Proven track record of growth and increasing product management responsibilities in other fast-paced, dynamic environments.
• Experience gathering technical requirements, creating specifications, and workflow documents for product and feature releases.
• Ability to champion an AI-first approach where intelligent automation is the foundational layer of the product roadmap, rather than a secondary feature or add-on.
• Deep understanding of the modern AI stack—including model selection, fine-tuning, and RAG architectures—to effectively partner with engineering on building scalable, intelligent systems
• Relentless focus on solving core business problems with AI, ensuring every deployment moves the needle on user pain points rather than pursuing "AI for the sake of AI."
• A bachelor’s degree or equivalent work experience.

You are 

• Passionate & curious, able to find creative solutions to problems.
• A technical minded Product Manager with experience defining the configuration, deployment, and lifecycle management strategies for configurable, multi-step customer tools.
• A strong UX/UI advocate with experience defining user journeys within multi-step processes for complex enterprise tasks.
• Strong understanding and affinity to software development. Basic knowledge of Java, JavaScript, or any other object-oriented programming language
• Analytical and able to use data for decision making.
• Comfortable navigating ambiguity without compromising results.
• A good communicator and collaborator who can align technical and business stakeholders.

Measures of success are

Within your first month, you will: 

• Get to know the product and the business domain.
• Grasp Collibra’s agile and product development process.
• Facilitate the team’s sprint planning.

Within your third month, you will: 

• Understand the current state of the team’s work.
• Manage the backlog and prioritization of day to day activities.

Within your sixth month, you will: 

• Be able to build a longer-term vision.
• Own a rollout plan.

Joining Collibra’s Strategy and Operations team

We're looking for a BI & Analytics Manager to own customer lifecycle analytics within our Analytics & Insights team, part of Collibra's Strategy function. You'll be responsible for understanding how customers adopt, expand, and succeed with Collibra's platform, and for building the analytical foundations that make those insights scalable, governed, and increasingly AI-assisted.

This role sits at the intersection of strategic analytics and the future of how Collibra consumes its own data. You'll own a critical analytics domain end-to-end, from customer health and product adoption through expansion patterns and renewal dynamics. But you'll also help shape how we govern the data and semantic models that underpin those insights, and how we move toward AI-powered self-service analytics. We're building Collibra to be its own first customer for data governance and AI-assisted discovery, and this role is part of that ambition.

You'll report to the Director, Analytics and Insights and be the dedicated analytics partner for our Services leadership, and a key contributor to the cross-functional diagnostic frameworks our executive committee relies on. You'll work within a team that's building a unified, AI-ready data foundation, partnering closely with our Data Office, cross-functional counterparts in RevOps and Product, and senior stakeholders who expect data-driven counsel, not just data delivery.

If you're energized by customer lifecycle analytics, building governed and AI-ready data products, and the opportunity to shape how a data governance company does analytics internally, we want to talk.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

BI & Analytics Managers at Collibra are responsible for

• Own customer lifecycle analytics: health scoring, adoption patterns, expansion signals, renewal dynamics, and everything in between
• Be the analytics partner for Services leadership. Understand their priorities, shape the agenda, and bring insights before they're asked for
• Build diagnostic frameworks that connect product usage to commercial outcomes so leadership can see where customers get stuck or succeed
• Lead analysis from start to finish: gather data, build models, test hypotheses about customer behavior, and communicate findings clearly to stakeholders
• Feed insights into executive reporting with context and narrative, not just numbers
• Work with the Foundation team on the unified customer and product data model. Make sure your domain is well-represented and well-documented
• Champion data governance best practices within the analytics team: maintain clear data documentation, metric definitions, and lineage for your domain, contributing to the semantic layer that enables AI-assisted analytics
• Push the boundaries of our AI analytics tooling. We're already using AI-assisted analysis and we need someone who'll keep finding new ways to make it work harder for the team and for stakeholders
• Use the Collibra platform as part of your daily workflow to document, govern, and share the data products you create. You'll help us understand our own product through the lens of a power user
• Work with cross-functional partners in RevOps, Marketing, and Product to connect the dots across acquisition, adoption, expansion, and renewal

You have

• 5+ years of experience in analytics, business intelligence, or a related field, with a meaningful portion spent on customer success, lifecycle, or post-sale analytics in a SaaS environment.
• Strong SQL skills and experience working with complex data models spanning CRM, product usage, and financial data. You can interrogate data in relational databases and productionalize pipelines using tools like dbt.
• Experience building and maintaining dashboards and diagnostic frameworks in modern BI tools (Tableau, Looker, or similar). You can make data tell the story.
• A track record of serving as an analytics partner to senior stakeholders (VP-level or above), proactively shaping analysis rather than just responding to requests.
• Experience with customer health scoring, cohort analysis, adoption modeling, or renewal forecasting
• Solid understanding of statistics and customer measurement frameworks. You apply appropriate methods to analyze engagement, adoption, and lifecycle dynamics with clarity and rigor.
• An appreciation for data governance: you understand why metric definitions, data documentation, and lineage matter, and you've practiced these disciplines in your work.
• Familiarity with SaaS business models and GTM operations.
• Clear communication skills in English (written and verbal)
• You must have work authorization to work in Brussels, Belgium.

You are

• An analytical thinker who connects data to decisions, not just metrics to dashboards.
• A builder who creates data products to solve problems, not just reports to answer questions.
• Comfortable with ambiguity and building frameworks from scratch.
• Good at making complex analysis simple for a leadership audience.
• Curious about the full customer journey.
• Interested in how AI tooling is already changing analytics and eager to keep innovating with it.
• Someone who sees governance as the foundation for scale, not bureaucracy.

Measures of success

• First month: Complete onboarding and build relationships with Services and cross-functional stakeholders. Develop a strong understanding of the existing customer data landscape, key data sources, and the team's reporting architecture. Get hands-on with the Collibra platform and begin using it to explore and document data in your domain.
• Third month: Own the customer lifecycle diagnostic framework and independently deliver insights for executive reporting. Establish yourself as the trusted analytics partner for Services leadership. Have documented key metric definitions and data sources for your domain in Collibra, and propose at least one initiative to improve lifecycle analytics or governance practices.
• Sixth month: Deliver a major improvement to the end-to-end lifecycle analytics suite. Contribute meaningfully to the customer 360 view connecting product usage to commercial outcomes. Participate in the team's AI analytics pilot with governed data from your domain. Be a daily active user of the Collibra platform, using it to govern and share the data products you've built, and bring product feedback from real usage back to the Product team.

Let’s start with the role

As a member of the Betano local team, reporting to the Local Country Manager, you will be responsible for overseeing, developing, and executing tactical action plans, monitoring local marketing objectives, and contributing to the development of strategic initiatives. Operating in the fast-paced and dynamic environment of sports betting and online gaming, you will also collaborate closely with cross-functional teams to ensure alignment with overall business goals. You will act as the key link between the local teams and HQ, ensuring the smooth rollout of all relevant marketing operations.

• Monitor marketing performance across multiple channels (e.g., site traffic, new visitors, registrations, conversions, CPA), ensuring alignment with market targets and KPIs derived from the overarching financial KPIs;
• Develop tactical action plans and track the execution, ensuring that brand positioning, media strategies, and campaign deliverables are met according to the local market plan;
• Develop and localize, in collaboration with internal teams and external creative agencies, compliant materials (TV, ATL, BTL, digital, on-site), ensuring optimal compatibility between creatives and local target group characteristics;
• Monitor and report on the marketing budget, ensuring efficient allocation and identifying opportunities for optimization;
• Take full ownership of the local marketing budget, including invoice processing and vendor management, ensuring maximum ROI;
• Collaborate with local and central content teams to ensure high quality and consistency across all inbound and outbound communications;
• Monitor, track and evaluate all marketing activities, including sponsorships, and report on KPIs across channels and campaigns (TV/ ATL, digital, on-site, affiliate marketing/network) to ensure targets are achieved or take corrective actions where needed;
• Monitor and report on competition and their activities across communications, product and compliance areas; assess market and media research to provide insights that support the Country Manager and HQ in understanding consumer trends and competitive dynamics;
• Collaborate with agencies and third-party partners (you will be the local point of contact) for the execution of the local campaigns/communications plan;
• Create reports and analyses for the Country Manager, keeping them informed of key marketing metrics and campaign performance;
• Ensure that all marketing activities comply with local regulations.

What you’ll bring:

• Bachelor’s Degree in marketing or a relevant field;
• At least 5 years of experience in a marketing role (e.g. social media), preferably within the online industry;
• Native French and/or Dutch Speaker;
• Strong command of the English language, both written and spoken;
• Passion for sports and the online gaming industry;
• Business orientation and understanding, with an entrepreneurial mindset and attitude;
• Strong analytical skills and a data-driven mindset;
• Creativity and motivation to design and execute new projects that ultimately drive KPIs and help achieve the defined targets;
• Hands-on mentality and proactive approach, with a strong team-oriented mindset;
• Strong communication skills to convey targets, actions, plans and inspire others to deliver results;
• Availability for international travel and mobility is considered a plus.

Kaizen Gaming Perks

• 💸 Competitive pay and bonus scheme
• 👩‍⚕️ Private health insurance
• 💰 Meal allowance 
• ⭐Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training
• 🏃 A buddy will support you with your onboarding

#LI-Remote

#LI-DG1

Do you know what it takes to be the best support to a Manager? In this role, you will be assisting all store operations related matters such as sales, staff performance, store maintenance, visual merchandise and everything else that concerns the store up to our standards. You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you.

Your typical day includes / What can you expect to work on?

• Ensure customers receive the best possible Suitsupply in store service
• Act as strong support to the Store Manager
• Manage a team of Sales Assistants
• Take care of back-office functions, reporting, stock etc.
• Monitor sales performance
• You will help to ensure that quality is maintained within the store, pinning, service etc.
• Responsible for making sure that all procedures and guidelines are followed in store
• Delegate tasks to the team as required
• Ensure the Suitsupply brand is correctly presented and that merchandising guidelines are followed
• Motivate team and show best practice in service and sales

This job might be for you if you have:

• 2-3 years Assistant Store Management experience
• Proven experience in a similar retail role
• Ability to create and analyse reports and sales data
• Strong leadership and excellent communication skills
• Impeccable customer service skills
• Ability to coach and motivate the team
• Sales and service focused
• Flexible work schedule

Your success will be measured by:

• Overall performance of the store
• Meeting Sales targets and additional KPI's
• Customers satisfaction with the in-store experience

What do you get in return?

• Competitive pay and commission structure
• A top-of-the-line training program, unique to the industry
• 40% discount on all Suitsupply products
• A clothing allowance for each new season
• Opportunity to build a career with one of the fastest growing companies in fashion

Who are we?

iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely.

We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner.

By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security.

Key figures

• 350+ employees across 14 offices in 11 European countries
• 30+ nationalities represented, average age: 32
• 10,000 corporate clients trust us
• €80M in revenue in 2025, with a target of around €100M in 2026
• Profitable for nearly two years
• Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies
• An NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service

A strong culture built around 4 core values

• Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.
• Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA.
• Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact.
• Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability.

Why join us?

• We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market.
• We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally.
• Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously.
• You'll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions.
• iBanFirst is profitable and backed by long-term investors:
• Xavier Niel and Bpifrance, historical shareholders, have supported and trusted us from the beginning
• In 2021, the entry of Marlin Equity Partners marked a new chapter in our international ambitions

Joining iBanFirst means joining a profitable, international, fast-growing tech company. It's a chance to make a real and visible impact on the governance of an ambitious European fintech.

The Role

Recruitment Context

We are opening this position as part of our continued commitment to strengthening iBanFirst's internal control environment and governance framework. As we scale internationally across 11 European countries and operate under the supervision of the National Bank of Belgium, maintaining a robust and independent internal audit function is a core priority.

The incoming Head of Internal Audit will join a well-established framework — with an existing audit plan and control environment in place — and will have the opportunity to build on these foundations, bring their own expertise, and grow with the function.

Manager & Team

You will report to Arnaud de la Porte (CFO/Deputy CEO/Board Member), with a dotted line to senior governance bodies including the ExCo and the Board.

You will further establish and lead the Internal Audit function — a setup that comes with a lot of autonomy and direct ownership over the full audit scope. As iBanFirst continues to grow, the internal audit function would naturally follow. You will have direct, regular access to iBanFirst's Executive Committee and the opportunity to present directly to the Board of Directors.

You will also work closely with:

• External auditors
• The National Bank of Belgium (regulator)
• All business functions across iBanFirst's 11 European offices

The role is based in Brussels or in Paris.

What will you do?

As Head of Internal Audit, you will lead the Internal Audit function and act as the Third Line of Defence, providing independent assurance to senior management and governance bodies on the effectiveness of iBanFirst’s governance, risk management, internal control, and regulatory compliance frameworks.

Key responsibilities:

Audit Planning & Execution

• Develop and annually review the risk-based internal audit plan across the group, incorporating input from key internal and external stakeholders
• Execute internal audit engagements for the non-IT scope in line with the approved audit plan and internal audit standards
• Produce high-quality audit reports with clear findings and actionable recommendations

Oversight & Monitoring

• Oversee and monitor the performance of outsourced IT internal audits
• Track and monitor the implementation of audit recommendations across the organization
• Ensure audit activities are aligned with regulatory expectations, particularly those of the National Bank of Belgium

Stakeholder Engagement

• Periodically present audit results, key risks, and remediation progress to senior management, ExCo and the Board of Directors
• Coordinate and collaborate with external auditors and the NBB when required
• Build trusted relationships across all business functions — acting as a constructive and credible voice on governance and control matters

Role Objectives

First 3 months:

• Get fully up to speed with iBanFirst's business, regulatory environment, and existing audit framework
• Build strong working relationships with key internal stakeholders, across ExCo and business functions, as well as with the outsourced IT internal auditors
• Take full ownership of the audit plan and ongoing engagements

First 6 months:

• Operate fully independently — ExCo members understand and value the function's output
• Deliver first audit reports and present findings confidently to senior governance bodies
• Establish a smooth working rhythm with external auditors and the NBB

First 12 months:

• Contribute to the internal audit function being recognized as trusted, credible and autonomous
• Deliver high-quality internal audit reports in line with the internal audit plan
• Potentially contribute to expanding the team

What do you bring?

Experience:

• 5+ years of experience in internal or external audit
• Background in financial services, banking, or a regulated fintech environment — experience with AML and financial crime topics is a strong asset
• Demonstrated experience as the responsible for the internal audit function is a plus

Must-have skills:

• Fully autonomous and self-directed — you don't need a mentor or a team to deliver; you take ownership and drive your own agenda
• Comfortable working independently — you enjoy the depth and focus that comes with being a one-person function
• Excellent written communication — you write clear, structured, impactful audit reports in English
• Confident presenter — you confidently and clearly present findings to ExCo and Board members; credible and composed in high-stakes settings
• Proactive and transparent — you flag issues early, communicate openly, and don't hold back
• Highly organized and rigorous — you follow through on commitments, track recommendations, and manage your own planning with discipline
• Critical and analytical mindset — you dig into documents and data, ask the rightttr questions, and form well-grounded conclusions
• Fluent in English (required); French or Dutch strongly preferred

Nice to have:

• CIA certification (Certified Internal Auditor) — or genuine willingness to obtain it
• Experience in a fast-growing start-up/scale-up environment
• Familiarity with the National Bank of Belgium's regulatory expectations

What do we offer?

• Permanent contract
• Compensation: €70,000 - €80,000 gross annual (fix + performance bonus)
• Office location: Brussels or Paris
• Hybrid work policy: Flexible, possibility to work from home two days per week

Benefits & perks:

• Net allowances
• Meal vouchers — €8 per working day
• Phone subscription
• Company car with fuel card
• Health insurance

Why this is a great opportunity:

• Direct access to ExCo and Board — a rare opportunity to learn, raise awareness and drive the importance of internal audit in the company
• Fast learning environment — you'll be exposed to a broad range of business topics, geographies, and regulatory frameworks
• Travel opportunities — occasional visits to iBanFirst's 14 offices across Europe
• Certification support — iBanFirst supports you in your development and in obtaining the CIA certification

This role offers a unique combination of autonomy, senior exposure, and real impact — in a profitable, fast-growing European fintech.

Recruitment Process

1. Screening call with Malorie Petitjean (Talent Acquisition Specialist)

— 30 minutes – remote (video)

2. In-depth interview with Arnaud de la Porte (N+1)

— 1 hour – in-person (Bruxelles) or remote

3. Final round with one or two ExCo member(s)

— 45 minutes – in-person (Paris) or remote

Who are we?

iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely.

We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner.

By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security.

Key figures

• 350+ employees across 14 offices in 11 European countries
• 30+ nationalities represented, average age: 32
• 10,000 corporate clients trust us
• €80M in revenue in 2025, with a target of around €100M in 2026
• Profitable for nearly two years
• Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies
• An NPS of 87.5 — an exceptional score in our industry

A strong culture built around 4 core values

• Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.
• Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA.
• Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact.
• Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability.

Why join us?

• We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market.
• We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally.
• Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously.
• You'll join an agile environment where your expertise has tangible impact.
• iBanFirst is profitable and backed by long-term investors: Xavier Niel, Bpifrance, and Marlin Equity Partners.

Joining iBanFirst means joining a profitable, international, fast-growing tech company where operational excellence meets technological ambition.

The Role

Recruitment Context

We are opening this position to support the continued growth of our Back Office team. As our transaction volumes expand across Europe, we need a senior operator who can handle the most complex payment and FX operations with full autonomy, ensure our regulatory control framework meets the highest standards, and contribute to the continuous improvement of our processes.

Manager & Team

You will report to Marc Lippler, Head of Back Office, with iBanFirst for 6 years.

The Back Office team is currently based in Brussels (Avenue Louise, Ixelles), embedded in an office of 25 people. You'll work closely with Finance, Compliance, Technology, Treasury, and banking partners across Europe.

The role can be based in Brussels (Avenue Louise), Paris (Porte Maillot) or London (The City).

What will you do?

As a Senior Back Office Analyst, you are the expert in the room. You handle the most critical operations with precision and autonomy, act as the escalation point for complex cases, and drive improvements that make the team more efficient and resilient.

Task breakdown:

• 40% — Production & daily operations: Executing and controlling the most complex payment flows, FX settlements, and safeguarding controls
• 60% — Control, projects & process improvement: Strengthening the control framework, driving automation and data-driven monitoring

Key responsibilities:

Production & Operations:

• Execute and validate domestic and cross-border payments (SWIFT, SEPA, TARGET2, FPS, etc.) with full command of edge cases and exceptions
• Monitor and settle FX trades with liquidity providers; manage collateral requirements
• Perform daily safeguarding controls and ensure full compliance with regulatory requirements on client fund protection
• Lead breaks investigation and resolution — own complex reconciliation issues from identification to closure
• Handle exceptional liquidity line decisions and high-impact operational issues
• Process RMA requests and liaise with banking partners via SWIFT and other channels
• Provide expert operational support to the Front Office on payment and FX issues

Control & Improvement:

• Approve exceptional cases outside standard procedures; make sound judgment calls on complex operational scenarios
• Oversee regulatory compliance and reporting requirements
• Use data tools (Metabase, Grafana, SQL, Power BI) to monitor operations, identify anomalies, and improve controls
• Lead or contribute to automation and process improvement projects
• Liaise with Risk, Product, Treasury, and Finance teams on operational matters

Role Objectives

First 3 months:

• Operate autonomously across all standard and complex payment and FX operations
• Build a solid understanding of our control framework, regulatory environment, and internal tools
• Identify first improvement opportunities

First 6 months:

• Be the go-to expert for complex operational scenarios and escalations
• Lead or co-lead at least one process improvement or automation initiative
• Contribute meaningfully to the team's control and reconciliation framework

First 12 months:

• Drive measurable improvements to operational efficiency and control quality
• Be a fully trusted senior member of the team, supporting the Head of Back Office on governance matters
• Have delivered at least one significant automation or monitoring project

What do you bring?

Experience:

• 4–5 years of experience in Back Office operations, payment operations, or financial operations in a fintech, bank, or payments company
• Solid understanding of payment schemes (SWIFT, SEPA, TARGET2, FPS…), FX settlement, and safeguarding regulations

Must-have skills:

• Fully autonomous — you take ownership of your scope, operate independently, and know how to move forward without waiting to be told
• Rigor and structure — meticulous in controls and documentation, high stress resilience
• Data-driven — comfortable with SQL, Power BI, Metabase, or Grafana to monitor, analyse, and improve
• Problem-solving mindset — you dig into breaks and incidents and don't stop until they're resolved
• Ethics and integrity — non-negotiable in a regulated financial environment
• Excellent communicator — at ease with internal stakeholders across Finance, Risk, Compliance, and Technology
• Fluent in English (working language); French and/or Dutch is a plus

Nice to have:

• Experience with automation tools or workflow improvement projects
• Familiarity with safeguarding requirements under PSD2/EMD
• Knowledge of Metabase or Grafana

What do we offer?

• Permanent contract
• Office location: Brussels (Avenue Louise), Paris (Porte Maillot) or London (The City) — your choice

Why this is a great opportunity:

• Work at the operational and technical heart of a fast-growing European fintech — Back Office here is strategic, not just transactional
• Complexity and real ownership — you handle the hardest cases, make critical decisions, and have a direct impact on client experience and regulatory standing
• Be a force for change — room to improve processes, propose automation, and shape the way the team works
• Flat hierarchy — direct access to leadership; everyone talks to everyone
• Fast learning in a genuinely international environment across 14 European offices

Compensation & Benefits (may vary by country):

• Base salary: €55,000 – €65,000 gross annual, depending on experience
• Public transport reimbursement
• Meal vouchers
• AXA group health insurance
• Pension plan
• Phone subscription
• Gym pass
• Participation in company-wide events, team offsites, and social activities

Recruitment Process

1. Screening call with Malorie Petitjean (Talent Acquisition Specialist) — 30 minutes – remote (video) — Purpose: General fit, motivation, salary expectations, availability
2. In-depth interview with Marc Lippler (Head of Back Office) — 1 hour – in-person (Brussels preferred) — Purpose: Technical expertise, operational experience, autonomy, team fit
3. Final round with Julien Molez (Chief Operations Officer, N+2) — 45 minutes – – in-person (Paris) or remote (Teams) — Purpose: Strategic alignment, leadership validation, long-term potential

Joining Collibra’s Artificial Intelligence team

We are looking for an experienced AI Engineer who will design and deliver Artificial Intelligence solutions that improve our customers' experience and enable informed, data-driven decision making. We seek someone excited about working with cutting-edge technologies to build pragmatic, performant AI solutions. You'll collaborate with a team of outstanding builders around the world, characterized by a love for innovative technology, a desire to solve problems, and a continuous pursuit of building simple, elegant products that delight customers and simplify all levels of data engagement. You will work primarily with Data Scientists, other AI Engineers, and Machine Learning Operations Engineers, as well as teams across Collibra.

This is a hybrid role based in our Brussels office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

AI Engineers at Collibra are responsible for

• Monitoring of the larger AI/ML landscape, including emerging techniques and current state-of-the-art approaches 
• Transforming prototypes into pragmatic, production-ready solutions which solve impactful business problems
• Creating, operationalizing, and supporting AI/ML models and visualizations to power actionable value and insights
• Evaluating algorithmic results for quality, adaptability, and efficiency
• Contributing to evolving our platforms for Artificial Intelligence and Machine Learning capabilities in support of Collibra’s data products
• Collaborating with cross-functional teams and mentoring junior engineers on AI best practices

You have

• 5+ years of experience delivering production-grade AI/ML projects related to business functions, incorporating advanced techniques (e.g., LLM-based applications, RAG systems, NLP, neural networks, recommendation engines)
• Experience with SQL and relational databases, query authoring as well as working familiarity with a variety of databases (e.g., time series, graph, vector)
• Built and deployed production code in Python with associated AI modules (LangChain, LangGraph, Pandas, Numpy, Tensorflow, etc.)
• Experience with model evaluation, testing frameworks, and validation methodologies
• You must have work authorization to work in Brussels, Belgium
• A bachelor’s degree or equivalent related working experience is required

You are

• Deeply technical, driven, and analytical about the insights data can deliver
• Able to cut through hype and noise to identify foundational problems and build maintainable, performant solution
• Passionate about the mathematical principles powering the Generative AI revolution and how to drive sustainable value from LLMs and other GenAI technologies
• Experienced supporting diverse stakeholders and working with cross-functional teams in dynamic environments
• A clear communicator who can explain complex technical concepts to both technical and non-technical audiences
• Product-minded with empathy for end users—you consider how people will actually interact with AI features, not just technical sophistication
• Eager to both learn from others and share knowledge ; AI is evolving rapidly and no one has all the answers

Reporting to Collibra’s Senior Manager of AI Engineering, measures of success are

• Within your first month, you will familiarize yourself with the existing data platform and data products by diving into the architecture, existing products, and the Collibra platform ecosystem
• Within your third month, you will start to deliver new AI/ML features into our SaaS platform
• Within your sixth month, you will operationalize AI products into production environments and contribute to our AI roadmap

HR & Admin Intern

Join Artefact Belgium: Lead the Future of Generative AI and Large Language Models

Are you a proactive talent enthusiast with a passion for people and technology? Artefact Belgium is looking for an HR & Admin Intern to help us attract, develop, and support the brightest minds in the Data & AI industry. If you are a student or recent graduate who thrives in a fast-paced consulting environment and wants to shape the culture of a leading AI firm, we invite you to join our team in Brussels.

Who You Are

• Aspiring HR Professional: Currently pursuing or recently completed a degree in Human Resources, Psychology, Business, or a related field.
• People-Centric & Tech-Curious: You don’t need to code, but you are excited by the world of AI and understand that great technology is built by great people.
• Organized & Agile: Able to manage multiple administrative and creative tasks with a high degree of autonomy and attention to detail.
• Strong Communicator: Excellent interpersonal skills with the ability to engage with diverse profiles.
• Eager to Grow: A "can-do" attitude, ready to learn the ropes of HR operations, recruitment, and employer branding in a global firm.

Who We Are

Artefact is a leading Data & AI consulting firm at the forefront of AI innovation. With a global presence, we collaborate with top-tier clients across industries, including healthcare, manufacturing, and media, to harness the transformative power of generative AI. Our team in Belgium is specialized in LLM and GenAI projects, working on the most advanced applications of these technologies. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

• Partner on HR Policies: Work directly with the HR Manager to research, draft, and implement internal policies (e.g., remote work frameworks, wellbeing programs, car/mobility policies, and CSR initiatives).
• Support Talent Acquisition: Assist in the end-to-end recruitment process, from sourcing specialized AI talent to managing the candidate pipeline.
• Drive Employer Branding: Help execute local initiatives (social media, campus events) to position Artefact as the employer of choice for tech talent in Belgium.
• People Operations & Compliance: Assist with the administrative lifecycle—onboarding, contract prep, and ensuring our processes align with Belgian labor standards.
• Foster Culture: Help organize internal events and workshops that reinforce our "One Artefact" spirit.

What You Bring

• Current Student Status: You must be enrolled in a University or High School program (Hogeschool/Haute École). This internship is unpaid and governed by an internship agreement (stageovereenkomst/convention de stage) provided by your school.
• Language Skills: Strong written and verbal communication skills in English. Knowledge of Dutch and/or French is highly valued for navigating Belgian social legislation.
• Tech Savvy: Comfortable using Microsoft Office (Excel, PowerPoint) and curious about learning HRIS and recruitment tools.
• Reliability: A high level of confidentiality and professional integrity.

What We Offer

• Real Responsibility: You won't just be making coffee; you will be a full member of the HR team with ownership of specific projects.
• Innovation: A front-row seat to the latest trends in Generative AI and Data Science.
• Networking: Access to a global network of experts across the Artefact group.
• Direct Coaching: You will work closely with our HR Manager, receiving practical guidance and feedback on your work.
• Dynamic Environment: A collaborative and inclusive workplace in the heart of Brussels, with exposure to the latest trends in the AI industry.

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

HR & Admin Intern

Join Artefact Belgium: Lead the Future of Generative AI and Large Language Models

Are you a proactive talent enthusiast with a passion for people and technology? Artefact Belgium is looking for an HR & Admin Intern to help us attract, develop, and support the brightest minds in the Data & AI industry. If you are a student or recent graduate who thrives in a fast-paced consulting environment and wants to shape the culture of a leading AI firm, we invite you to join our team in Brussels.

Who You Are

• Aspiring HR Professional: Currently pursuing or recently completed a degree in Human Resources, Psychology, Business, or a related field.
• People-Centric & Tech-Curious: You don’t need to code, but you are excited by the world of AI and understand that great technology is built by great people.
• Organized & Agile: Able to manage multiple administrative and creative tasks with a high degree of autonomy and attention to detail.
• Strong Communicator: Excellent interpersonal skills with the ability to engage with diverse profiles.
• Eager to Grow: A "can-do" attitude, ready to learn the ropes of HR operations, recruitment, and employer branding in a global firm.

Who We Are

Artefact is a leading Data & AI consulting firm at the forefront of AI innovation. With a global presence, we collaborate with top-tier clients across industries, including healthcare, manufacturing, and media, to harness the transformative power of generative AI. Our team in Belgium is specialized in LLM and GenAI projects, working on the most advanced applications of these technologies. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

• Partner on HR Policies: Work directly with the HR Manager to research, draft, and implement internal policies (e.g., remote work frameworks, wellbeing programs, car/mobility policies, and CSR initiatives).
• Support Talent Acquisition: Assist in the end-to-end recruitment process, from sourcing specialized AI talent to managing the candidate pipeline.
• Drive Employer Branding: Help execute local initiatives (social media, campus events) to position Artefact as the employer of choice for tech talent in Belgium.
• People Operations & Compliance: Assist with the administrative lifecycle—onboarding, contract prep, and ensuring our processes align with Belgian labor standards.
• Foster Culture: Help organize internal events and workshops that reinforce our "One Artefact" spirit.

What You Bring

• Current Student Status: You must be enrolled in a University or High School program (Hogeschool/Haute École). This internship is unpaid and governed by an internship agreement (stageovereenkomst/convention de stage) provided by your school.
• Language Skills: Strong written and verbal communication skills in English. Knowledge of Dutch and/or French is highly valued for navigating Belgian social legislation.
• Tech Savvy: Comfortable using Microsoft Office (Excel, PowerPoint) and curious about learning HRIS and recruitment tools.
• Reliability: A high level of confidentiality and professional integrity.

What We Offer

• Real Responsibility: You won't just be making coffee; you will be a full member of the HR team with ownership of specific projects.
• Innovation: A front-row seat to the latest trends in Generative AI and Data Science.
• Networking: Access to a global network of experts across the Artefact group.
• Direct Coaching: You will work closely with our HR Manager, receiving practical guidance and feedback on your work.
• Dynamic Environment: A collaborative and inclusive workplace in the heart of Brussels, with exposure to the latest trends in the AI industry.

This position is based in Brussels, with opportunities to collaborate on projects worldwide.

Join Artefact Belgium: Help our clients in their AI transformations

Are you passionate about leveraging data and AI to drive strategic transformation? Artefact Belgium, is looking for a Consulting Manager to join our Brussels team. This is a unique opportunity to lead high-impact consulting projects at the intersection of AI, data, and business strategy while working with top-tier clients across industries.

Who We Are

Artefact is a next-generation consulting firm dedicated to transforming organizations through data and AI. We combine the rigor of top-tier strategy consulting with deep expertise in AI applications to help clients achieve tangible business impact. Our Belgium office advises clients on their most pressing strategic challenges : from AI strategy and governance to digital transformation roadmaps and new business model design. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

As a Consulting Manager, you will play a crucial role in driving data and AI transformation projects for our clients. Your responsibilities will include:

• Defining Data & AI Strategies.
• Advising C-level executives (COMEX, marketing, digital, supply-chain, operations, IT, etc.) on data-driven strategies.
• Leading engagements in areas such as Data Strategy, AI Use Cases, Governance & Operating Models, and AI Adoption & Change Management.
• Translating business challenges into scalable AI and data solutions.

Managing Multi-Disciplinary Teams

• Leading cross-functional teams of consultants, data analysts, data scientists, and engineers to deliver impactful projects.
• Ensuring seamless collaboration between business and technical teams.
• Coaching and developing junior consultants to grow their expertise in data-driven transformation.

Driving Business Development

• Strengthening relationships with existing clients to identify new business opportunities.
• Supporting the expansion of Artefact in Brussels by contributing to client acquisition and market penetration.
• Crafting compelling proposals and responses to RFPs.

Delivering High-Impact Projects

• Structuring problem-solving approaches for business challenges.
• Managing the end-to-end delivery of consulting engagements, from strategy definition to implementation.
• Ensuring the successful adoption of data and AI solutions by client teams.

Contributing to Thought Leadership & Internal Growth

• Becoming an expert in one or more areas (AI Strategy, Data Governance, AI for Finance, Data Marketing, etc.).
• Developing and delivering trainings for both internal teams and clients.
• Representing Artefact at industry events and contributing to thought leadership initiatives (articles, whitepapers, webinars, etc.).
• Supporting internal initiatives such as recruitment, knowledge management, and innovation.

What You Bring

•  4+ years of experience in a consulting firm, with a focus on data, AI, or digital transformation.
• Strong business acumen, with the ability to link data and AI solutions to measurable business outcomes.
• Experience in managing teams, mentoring junior consultants, and fostering collaboration across disciplines.
• Ability to identify and develop business opportunities through client interactions.
• Passion for data and AI, with a continuous learning mindset.
• Excellent problem-solving and analytical skills.
• Strong communication skills in English and French or Dutch.
• Proficiency in Google Suite / Microsoft Office.

What We Offer

• Competitive compensation aligned with your profile and experience.
• Hands-on exposure to real client challenges from day one, working alongside experienced strategy and data/AI practitioners.
• Regular training in both strategy consulting methodologies and AI/data capabilities, combined with international exposure across Artefact's global network.
• A collaborative, entrepreneurial culture of doers — innovative, fast-moving, and committed to supporting each other's growth.

At Artefact Belgium, we value curiosity, motivation, and potential above all else. Don't worry if you don't tick every box — if you're excited about building a career at the frontier of strategy and AI, we'd love to hear from you

Join Artefact Belgium: Help our clients in their AI transformations

Are you passionate about leveraging data and AI to drive strategic transformation? Artefact Belgium, is looking for a Consulting Manager to join our Brussels team. This is a unique opportunity to lead high-impact consulting projects at the intersection of AI, data, and business strategy while working with top-tier clients across industries.

Who We Are

Artefact is a next-generation consulting firm dedicated to transforming organizations through data and AI. We combine the rigor of top-tier strategy consulting with deep expertise in AI applications to help clients achieve tangible business impact. Our Belgium office advises clients on their most pressing strategic challenges : from AI strategy and governance to digital transformation roadmaps and new business model design. Our inclusive and forward-thinking culture encourages creativity, collaboration, and professional growth.

What You Will Do

As a Consulting Manager, you will play a crucial role in driving data and AI transformation projects for our clients. Your responsibilities will include:

• Defining Data & AI Strategies.
• Advising C-level executives (COMEX, marketing, digital, supply-chain, operations, IT, etc.) on data-driven strategies.
• Leading engagements in areas such as Data Strategy, AI Use Cases, Governance & Operating Models, and AI Adoption & Change Management.
• Translating business challenges into scalable AI and data solutions.

Managing Multi-Disciplinary Teams

• Leading cross-functional teams of consultants, data analysts, data scientists, and engineers to deliver impactful projects.
• Ensuring seamless collaboration between business and technical teams.
• Coaching and developing junior consultants to grow their expertise in data-driven transformation.

Driving Business Development

• Strengthening relationships with existing clients to identify new business opportunities.
• Supporting the expansion of Artefact in Brussels by contributing to client acquisition and market penetration.
• Crafting compelling proposals and responses to RFPs.

Delivering High-Impact Projects

• Structuring problem-solving approaches for business challenges.
• Managing the end-to-end delivery of consulting engagements, from strategy definition to implementation.
• Ensuring the successful adoption of data and AI solutions by client teams.

Contributing to Thought Leadership & Internal Growth

• Becoming an expert in one or more areas (AI Strategy, Data Governance, AI for Finance, Data Marketing, etc.).
• Developing and delivering trainings for both internal teams and clients.
• Representing Artefact at industry events and contributing to thought leadership initiatives (articles, whitepapers, webinars, etc.).
• Supporting internal initiatives such as recruitment, knowledge management, and innovation.

What You Bring

•  4+ years of experience in a consulting firm, with a focus on data, AI, or digital transformation.
• Strong business acumen, with the ability to link data and AI solutions to measurable business outcomes.
• Experience in managing teams, mentoring junior consultants, and fostering collaboration across disciplines.
• Ability to identify and develop business opportunities through client interactions.
• Passion for data and AI, with a continuous learning mindset.
• Excellent problem-solving and analytical skills.
• Strong communication skills in English and French or Dutch.
• Proficiency in Google Suite / Microsoft Office.

What We Offer

• Competitive compensation aligned with your profile and experience.
• Hands-on exposure to real client challenges from day one, working alongside experienced strategy and data/AI practitioners.
• Regular training in both strategy consulting methodologies and AI/data capabilities, combined with international exposure across Artefact's global network.
• A collaborative, entrepreneurial culture of doers — innovative, fast-moving, and committed to supporting each other's growth.

At Artefact Belgium, we value curiosity, motivation, and potential above all else. Don't worry if you don't tick every box — if you're excited about building a career at the frontier of strategy and AI, we'd love to hear from you

Job Title: International Marketing Senior Manager
Location: UK / Italy / Belgium / Germany

Position Overview

HeartFlow is seeking a dynamic and forward-thinking International Marketing Senior Manager to join our EMEA team. This role will be central in driving customer engagement, shaping brand presence, and executing high-impact marketing strategies across some of our fastest-growing markets.

The ideal candidate will bring 10+ years of marketing and commercial experience in the medical device industry—ideally within medium to large companies—but will thrive in HeartFlow’s fast-paced, startup-like culture. We’re looking for a hands on marketer who can help drive growth, orchestrate major congresses and campaigns, and energize both physicians and internal teams with creative, impactful programs.

This is an exciting opportunity to elevate HeartFlow’s brand, accelerate market adoption, and position the company as a leader in cardiovascular innovation.

Key Responsibilities

1. Customer Engagement & Brand Presence

• Design and deliver a bold customer engagement roadmap across the EMEA region, ensuring HeartFlow stands out at congresses, workshops, and regional events.
• Manage the full lifecycle of congress participation, including booth strategy, faculty partnerships, vendor management, and flawless on-site execution.
• Drive compelling storytelling through impactful promotional materials, campaigns, and congress activations that resonate with physicians and decision-makers.

1. Strategic Marketing & Content Development

• Lead creation of marketing campaigns, digital and print assets, and customer-facing content that support business growth objectives.
• Collaborate with creative agencies and internal stakeholders to build campaigns that generate buzz, capture attention, and strengthen HeartFlow’s positioning.
• Explore innovative channels, partnerships, and engagement strategies to expand HeartFlow’s reach and influence in the market.

1. Physician Engagement & Programs

• Design and execute regional programs—such as workshops, dinner meetings, and training initiatives—that deepen physician engagement and support adoption.
• Work closely with distributors and sales teams to identify priority markets and deliver programs that drive measurable impact.
• Ensure seamless alignment with global strategies, leveraging best practices while tailoring initiatives for local relevance.

1. Internal Enablement & Collaboration

• Develop engaging training for internal teams to sharpen their storytelling and strengthen their ability to communicate HeartFlow’s value proposition.
• Partner cross-functionally (marketing, sales, medical, operations) to align strategies and ensure cohesive execution.

1. Stakeholder & Vendor Management

• Build strong partnerships with external vendors, agencies, and booth builders, ensuring brand consistency and cost-effective execution.
• Act as a trusted partner to distributors and regional sales teams, supporting their marketing and engagement efforts.

1. Performance & Insights

• Establish clear KPIs to measure success of marketing campaigns and customer engagement initiatives.
• Track ROI of congresses, programs, and campaigns, providing actionable insights to refine strategies and maximize impact.
• Manage budgets effectively, balancing creativity with business discipline.

Key Qualifications

• 10+ years’ experience in medical device marketing or commercial roles, ideally in EMEA markets, coming from cardiology.
• Previous roles marketing cardiology products in structured companies (Medtronic/ Abbott/ BSX, etc.. )
• Proven success managing congresses, campaigns, and customer engagement programs that deliver measurable business results.
• Strong commercial mindset: able to link marketing strategies directly to adoption and revenue growth.
• Creative storyteller with exceptional communication skills, capable of inspiring both physicians and internal teams.
• Experience working with distributors and regional markets; comfortable navigating complexity in fast-growing geographies.
• Self-starter with a proactive, hands-on approach and the ability to thrive in a startup-like environment.
• Fluent in English

#LI-IB1

Business Operations Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Digital Marketer | Brussels, Belgium

Are you ready to kickstart your career and become our future digital advertising wizard? If giving power back to the consumer and mastering marketing campaigns are like music to your ears, join us on our scaleup journey to becoming Belgium’s most popular fintech platform. Don’t wait and contact us today at hr@topcompare.be. 

About us

At TopCompare.be, we help Belgians make the smartest financial decisions in order to manage their personal finances in an easy and quick way. We give the power back to the consumer by comparing financial products and increasing financial education, market transparency and countrywide mobile access to financial products. We are growing rapidly since our launch in 2015 and are already the nr. 1 banking comparison platform. Every year, we help over 1.5 million Belgians save time and money.

We are growing at a rapid pace and seeking enthusiastic, creative, intelligent, and fun individuals to join us in a variety of roles. In return, we can offer you a fun & challenging environment where you can instantly see your contribution to the success of the company. 

TopCompare.be is part of Samlino Group, Europe’s leading financial comparison platform present in Denmark, Finland, Belgium, Portugal and Greece, and headquartered in London. Being part of this group, we are backed by EUR 20 million funding from amongst others, Nova Founders Capital, Ace & Company and Silicon Valley entrepreneurs such as Peter Thiel and Mark Pincus. The group has been able to establish a strong market position with over 150 partners in Europe, state-of-the-art technology and marketing platforms as well as strong management teams.

The position

We are looking for a digital marketer to manage our digital marketing channels together with the performance marketing manager and other marketers. 

You are responsible for the day-to-day operations and optimizations of your marketing channel(s), ensuring that this/these channels bring as many interested people as possible to our website. Initially you will start by managing the Google Ads account for our personal loans division, with the support of the performance marketing manager. However, thanks to our flat hierarchy, and lean structure, you will quickly get to work on other channels and tools too. Your task is to ensure the smooth delivery of our ads, whilst making sure that your team reaches its KPI’s. 

Responsibilities:

• Plan and implement digital marketing strategies such as search engine marketing, display, social media, email marketing and more
• Find new angles to reach the right consumer at the right time with the right message in our Facebook ads
• Write great ad copy to optimize and expand our current Google AdWords and Bing campaigns
• Initiate concept creation and manage the display ad creation process with the graphic designer
• Own and analyze the results of your new copy & creatives and uncover new opportunities for A/B testing in a data-driven way
• Spot and test new digital advertising opportunities through knowledge of the latest industry initiatives

To achieve your goals with us you will:

• Be part of a flat hierarchy and start-up culture which means a lot of responsibility from day one and building out your knowledge and skills very quickly
• Get constant support from and exposure to the management team, reporting to the Performance marketing manager
• Be part of a great working atmosphere in a team of smart, entrepreneurial and highly motivated people who enjoy regular team events and afterwork drinks

Requirements and skill set:

• Native level French and/or Flemish, fluent in English (written and orally)
• 2 to 5 years of professional experience within advertising, digital marketing or similar
• Proven experience with platforms like Google Ads, Facebook Ads, and Bing.
• Organized and structured, eye for detail and quality, strong communicator, team player, innovative, ambitious, curious, ready to take responsibility for your own results
• Strong interest in digital marketing, ideally with a first experience in managing digital advertising campaigns
• Excellent copywriting with a commercial and creative flair as well as an eye for design
• Not afraid of working with data and spreadsheets
• Curious about the financial services sector

Perks:

• You will not be bored, you will work on hard and challenging real-world problems
• You will work with senior management of the company and the Group, with backgrounds from leading consulting, banking, and start-up companies
• You'll join a challenging, fun, and international environment
• Competitive remuneration package with performance-based further growth

Operational Efficiency Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Operations Enablement Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Operations Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Process Delivery Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Process Improvement Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Workflow Automation Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

As an International Program Manager, you will be at the forefront of executing strategic programs to support market entries, platform migrations or significant regulatory changes. In addition, you will drive cross-area product initiatives that require collaboration across multiple product and technology teams.

This role is ideal for someone with solid program management foundations from a technology company who is eager to learn and grow within our organisation. If you're a structured yet adaptable professional who thrives in a dynamic and fast-paced environment, we’d love to hear from you!

We're looking for someone with:

• 5-10 years of experience in program or project management, preferably in tech, digital, or gaming industries.
• Exposure to complex projects involving multiple stakeholders; experience with market expansion, compliance, or re-platforming is a plus.
• Strong communication and interpersonal skills to foster collaboration across teams.
• Ability to structure and prioritise work in a fast-paced environment.
• A proactive and problem-solving mindset with a willingness to learn and adapt.
• Comfortable working with data to track program success and inform decision-making.

What you'll be doing

• Program execution & delivery: Manage end-to-end delivery of key initiatives, including expansion into new markets, compliance with evolving regulations, and major platform transitions.
• Cross team collaboration: Work closely with product, technology, compliance, operations, and commercial teams to ensure alignment and smooth execution of initiatives.
• Stakeholder management: Communicate progress, risks, and dependencies to internal and external stakeholders in a clear and structured manner.
• Process optimization: Support continuous improvements in our ways of working.
• Risk & issue management: Identify potential roadblocks early and proactively drive resolutions.
• Reporting & documentation: Maintain clear program tracking, status reports, and key performance updates.

We’re looking for a Senior Product Manager with a passion for mobile games and a proven track record of creating and delivering engaging, commercially successful gaming content. You’ll own the product vision and roadmap for the Content Creation product area, leading cross-functional game studios to drive growth, retention, and monetisation.

As a senior voice in the product team, you’ll balance player delight with commercial performance - turning insights into actions and ensuring our games remain fun, fresh, competitive, safe and compliant.

What we’re looking for:

• 5+ years of product management experience, with at least 2 years in mobile or iGaming games development.
• Visionary and strategic leader with a hands-on approach, known for ambitious thinking and natural problem-solving.
• Proven track record of leading cross-functional game studios, aligning on goals, timelines, and deliverables.
• Strong analytical mindset, with experience using tools like Tableau, Looker, Amplitude, or similar.
• Deep understanding of game mechanics, player behaviour/psychology, live ops, and engagement strategies.
• Passionate about games - you play them, understand the market, and have sharp insights on what makes a game great.
• Comfortable operating in fast-paced, agile environments.
• Proactive and curious, with strong attention to detail and a willingness to learn.
• Excellent communication skills, able to coordinate across teams and serve as a central point of contact for stakeholders.
• Bonus: Experience scaling game studios, regulatory/compliance, balancing game economies, or launching titles globally.

What you’ll be doing:

• Define and execute the product strategy and roadmap, prioritising high-impact initiatives for in-house gaming content to drive key outcomes and achieve OKRs.
• Own and optimise core KPIs, including DAU, LTV, retention, and monetisation performance.
• Communicate product vision and performance to senior leadership, ensuring cross-departmental alignment and facilitating stakeholder input on the content strategy.
• Lead cross-functional squads - including designers, engineers, QA, artists, and analysts - to deliver games and features that enhance both player experience and commercial outcomes.
• Drive GTM, Live Ops, and marketing initiatives, leveraging high-trust relationships with local market stakeholders to ensure regional relevance and optimal product-market fit.
• Define a hypothesis-driven development process, partnering with Research and Experimentation teams to validate concepts via rigorous data analysis, using multiple research methods, before committing resources.
• Translate user research, data analytics, and market trends into actionable product opportunities and strategic insights.
• Lead the Product Development Lifecycle, acting as a primary escalation point to mitigate risks and remove technical or operational blockers.
• Champion a player-centric culture while maintaining a rigorous focus on achieving overarching business objectives, including active involvement in product UAT.
• Mentor and manage other Product Managers, fostering professional growth and establishing departmental best practices.
• Manage the product backlog and author comprehensive PRDs, ensuring all development work is ruthlessly prioritised based on validated hypotheses, player value, and projected ROI.
• Perform deep-dive performance analysis using SQL (Snowflake) and BI dashboards to identify and execute on-game optimisation opportunities.

We’re looking for a Senior Product Manager with a passion for mobile games and a proven track record of creating and delivering engaging, commercially successful gaming content. You’ll own the product vision and roadmap for the Content Creation product area, leading cross-functional game studios to drive growth, retention, and monetisation.

As a senior voice in the product team, you’ll balance player delight with commercial performance - turning insights into actions and ensuring our games remain fun, fresh, competitive, safe and compliant.

What we’re looking for:

• 5+ years of product management experience, with at least 2 years in mobile or iGaming games development.
• Visionary and strategic leader with a hands-on approach, known for ambitious thinking and natural problem-solving.
• Proven track record of leading cross-functional game studios, aligning on goals, timelines, and deliverables.
• Strong analytical mindset, with experience using tools like Tableau, Looker, Amplitude, or similar.
• Deep understanding of game mechanics, player behaviour/psychology, live ops, and engagement strategies.
• Passionate about games - you play them, understand the market, and have sharp insights on what makes a game great.
• Comfortable operating in fast-paced, agile environments.
• Proactive and curious, with strong attention to detail and a willingness to learn.
• Excellent communication skills, able to coordinate across teams and serve as a central point of contact for stakeholders.
• Bonus: Experience scaling game studios, regulatory/compliance, balancing game economies, or launching titles globally.

What you’ll be doing:

• Define and execute the product strategy and roadmap, prioritising high-impact initiatives for in-house gaming content to drive key outcomes and achieve OKRs.
• Own and optimise core KPIs, including DAU, LTV, retention, and monetisation performance.
• Communicate product vision and performance to senior leadership, ensuring cross-departmental alignment and facilitating stakeholder input on the content strategy.
• Lead cross-functional squads - including designers, engineers, QA, artists, and analysts - to deliver games and features that enhance both player experience and commercial outcomes.
• Drive GTM, Live Ops, and marketing initiatives, leveraging high-trust relationships with local market stakeholders to ensure regional relevance and optimal product-market fit.
• Define a hypothesis-driven development process, partnering with Research and Experimentation teams to validate concepts via rigorous data analysis, using multiple research methods, before committing resources.
• Translate user research, data analytics, and market trends into actionable product opportunities and strategic insights.
• Lead the Product Development Lifecycle, acting as a primary escalation point to mitigate risks and remove technical or operational blockers.
• Champion a player-centric culture while maintaining a rigorous focus on achieving overarching business objectives, including active involvement in product UAT.
• Mentor and manage other Product Managers, fostering professional growth and establishing departmental best practices.
• Manage the product backlog and author comprehensive PRDs, ensuring all development work is ruthlessly prioritised based on validated hypotheses, player value, and projected ROI.
• Perform deep-dive performance analysis using SQL (Snowflake) and BI dashboards to identify and execute on-game optimisation opportunities.

We’re looking for a Senior Product Manager with a passion for mobile games and a proven track record of creating and delivering engaging, commercially successful gaming content. You’ll own the product vision and roadmap for the Content Creation product area, leading cross-functional game studios to drive growth, retention, and monetisation.

As a senior voice in the product team, you’ll balance player delight with commercial performance - turning insights into actions and ensuring our games remain fun, fresh, competitive, safe and compliant.

What we’re looking for:

• 5+ years of product management experience, with at least 2 years in mobile or iGaming games development.
• Visionary and strategic leader with a hands-on approach, known for ambitious thinking and natural problem-solving.
• Proven track record of leading cross-functional game studios, aligning on goals, timelines, and deliverables.
• Strong analytical mindset, with experience using tools like Tableau, Looker, Amplitude, or similar.
• Deep understanding of game mechanics, player behaviour/psychology, live ops, and engagement strategies.
• Passionate about games - you play them, understand the market, and have sharp insights on what makes a game great.
• Comfortable operating in fast-paced, agile environments.
• Proactive and curious, with strong attention to detail and a willingness to learn.
• Excellent communication skills, able to coordinate across teams and serve as a central point of contact for stakeholders.
• Bonus: Experience scaling game studios, regulatory/compliance, balancing game economies, or launching titles globally.

What you’ll be doing:

• Define and execute the product strategy and roadmap, prioritising high-impact initiatives for in-house gaming content to drive key outcomes and achieve OKRs.
• Own and optimise core KPIs, including DAU, LTV, retention, and monetisation performance.
• Communicate product vision and performance to senior leadership, ensuring cross-departmental alignment and facilitating stakeholder input on the content strategy.
• Lead cross-functional squads - including designers, engineers, QA, artists, and analysts - to deliver games and features that enhance both player experience and commercial outcomes.
• Drive GTM, Live Ops, and marketing initiatives, leveraging high-trust relationships with local market stakeholders to ensure regional relevance and optimal product-market fit.
• Define a hypothesis-driven development process, partnering with Research and Experimentation teams to validate concepts via rigorous data analysis, using multiple research methods, before committing resources.
• Translate user research, data analytics, and market trends into actionable product opportunities and strategic insights.
• Lead the Product Development Lifecycle, acting as a primary escalation point to mitigate risks and remove technical or operational blockers.
• Champion a player-centric culture while maintaining a rigorous focus on achieving overarching business objectives, including active involvement in product UAT.
• Mentor and manage other Product Managers, fostering professional growth and establishing departmental best practices.
• Manage the product backlog and author comprehensive PRDs, ensuring all development work is ruthlessly prioritised based on validated hypotheses, player value, and projected ROI.
• Perform deep-dive performance analysis using SQL (Snowflake) and BI dashboards to identify and execute on-game optimisation opportunities.

We’re looking for a Senior Product Manager with a passion for mobile games and a proven track record of creating and delivering engaging, commercially successful gaming content. You’ll own the product vision and roadmap for the Content Creation product area, leading cross-functional game studios to drive growth, retention, and monetisation.

As a senior voice in the product team, you’ll balance player delight with commercial performance - turning insights into actions and ensuring our games remain fun, fresh, competitive, safe and compliant.

What we’re looking for:

• 5+ years of product management experience, with at least 2 years in mobile or iGaming games development.
• Visionary and strategic leader with a hands-on approach, known for ambitious thinking and natural problem-solving.
• Proven track record of leading cross-functional game studios, aligning on goals, timelines, and deliverables.
• Strong analytical mindset, with experience using tools like Tableau, Looker, Amplitude, or similar.
• Deep understanding of game mechanics, player behaviour/psychology, live ops, and engagement strategies.
• Passionate about games - you play them, understand the market, and have sharp insights on what makes a game great.
• Comfortable operating in fast-paced, agile environments.
• Proactive and curious, with strong attention to detail and a willingness to learn.
• Excellent communication skills, able to coordinate across teams and serve as a central point of contact for stakeholders.
• Bonus: Experience scaling game studios, regulatory/compliance, balancing game economies, or launching titles globally.

What you’ll be doing:

• Define and execute the product strategy and roadmap, prioritising high-impact initiatives for in-house gaming content to drive key outcomes and achieve OKRs.
• Own and optimise core KPIs, including DAU, LTV, retention, and monetisation performance.
• Communicate product vision and performance to senior leadership, ensuring cross-departmental alignment and facilitating stakeholder input on the content strategy.
• Lead cross-functional squads - including designers, engineers, QA, artists, and analysts - to deliver games and features that enhance both player experience and commercial outcomes.
• Drive GTM, Live Ops, and marketing initiatives, leveraging high-trust relationships with local market stakeholders to ensure regional relevance and optimal product-market fit.
• Define a hypothesis-driven development process, partnering with Research and Experimentation teams to validate concepts via rigorous data analysis, using multiple research methods, before committing resources.
• Translate user research, data analytics, and market trends into actionable product opportunities and strategic insights.
• Lead the Product Development Lifecycle, acting as a primary escalation point to mitigate risks and remove technical or operational blockers.
• Champion a player-centric culture while maintaining a rigorous focus on achieving overarching business objectives, including active involvement in product UAT.
• Mentor and manage other Product Managers, fostering professional growth and establishing departmental best practices.
• Manage the product backlog and author comprehensive PRDs, ensuring all development work is ruthlessly prioritised based on validated hypotheses, player value, and projected ROI.
• Perform deep-dive performance analysis using SQL (Snowflake) and BI dashboards to identify and execute on-game optimisation opportunities.

We’re looking for a Senior Product Manager with a passion for mobile games and a proven track record of creating and delivering engaging, commercially successful gaming content. You’ll own the product vision and roadmap for the Content Creation product area, leading cross-functional game studios to drive growth, retention, and monetisation.

As a senior voice in the product team, you’ll balance player delight with commercial performance - turning insights into actions and ensuring our games remain fun, fresh, competitive, safe and compliant.

What we’re looking for:

• 5+ years of product management experience, with at least 2 years in mobile or iGaming games development.
• Visionary and strategic leader with a hands-on approach, known for ambitious thinking and natural problem-solving.
• Proven track record of leading cross-functional game studios, aligning on goals, timelines, and deliverables.
• Strong analytical mindset, with experience using tools like Tableau, Looker, Amplitude, or similar.
• Deep understanding of game mechanics, player behaviour/psychology, live ops, and engagement strategies.
• Passionate about games - you play them, understand the market, and have sharp insights on what makes a game great.
• Comfortable operating in fast-paced, agile environments.
• Proactive and curious, with strong attention to detail and a willingness to learn.
• Excellent communication skills, able to coordinate across teams and serve as a central point of contact for stakeholders.
• Bonus: Experience scaling game studios, regulatory/compliance, balancing game economies, or launching titles globally.

What you’ll be doing:

• Define and execute the product strategy and roadmap, prioritising high-impact initiatives for in-house gaming content to drive key outcomes and achieve OKRs.
• Own and optimise core KPIs, including DAU, LTV, retention, and monetisation performance.
• Communicate product vision and performance to senior leadership, ensuring cross-departmental alignment and facilitating stakeholder input on the content strategy.
• Lead cross-functional squads - including designers, engineers, QA, artists, and analysts - to deliver games and features that enhance both player experience and commercial outcomes.
• Drive GTM, Live Ops, and marketing initiatives, leveraging high-trust relationships with local market stakeholders to ensure regional relevance and optimal product-market fit.
• Define a hypothesis-driven development process, partnering with Research and Experimentation teams to validate concepts via rigorous data analysis, using multiple research methods, before committing resources.
• Translate user research, data analytics, and market trends into actionable product opportunities and strategic insights.
• Lead the Product Development Lifecycle, acting as a primary escalation point to mitigate risks and remove technical or operational blockers.
• Champion a player-centric culture while maintaining a rigorous focus on achieving overarching business objectives, including active involvement in product UAT.
• Mentor and manage other Product Managers, fostering professional growth and establishing departmental best practices.
• Manage the product backlog and author comprehensive PRDs, ensuring all development work is ruthlessly prioritised based on validated hypotheses, player value, and projected ROI.
• Perform deep-dive performance analysis using SQL (Snowflake) and BI dashboards to identify and execute on-game optimisation opportunities.

We are seeking a highly motivated and detail-oriented Campaign Manager – AdOps to join our dynamic team. In this pivotal role, you will be instrumental in the end-to-end technical execution and optimization of digital advertising campaigns, ensuring precision, efficiency, and effectiveness across all initiatives. This position offers a fantastic opportunity to develop your expertise within the fast-evolving digital advertising landscape.

Responsibilities

• Campaign Setup & Management
• Collaborate with clients, digital planners, and creative agencies to thoroughly understand campaign objectives and requirements.
• Oversee the complete lifecycle of digital campaigns, from initial setup and trafficking to finalization.
• Proficiently utilize various ad servers (e.g. Google Campaign Manager 360, Innovid, Adform, etc.) for campaign setup, trafficking, and management.
• Ensure all creative assets meet technical specifications and are trafficked correctly.

• Troubleshooting & Optimization
• Proactively identify, diagnose, and resolve technical issues related to campaign delivery, tracking, and reporting.
• Monitor campaign performance and make real-time adjustments and optimizations to maximize results.
• Coordinate with publishers to ensure accurate campaign implementation and successful delivery.