Are you ready to take the lead in one of the most innovative fields in biotech?
As a CAR-T production supervisor at Legend Biotech, you’ll lead a motivated team of operators in a cleanroom facility, ensuring smooth operations and a high standard of quality from start to finish. You’ll help make sure that daily activities run smoothly, safely, and in line with GMP standards. You’ll be guiding your team with all the responsibilities that come with it: facilitating growth of your team, inspiring them in their daily tasks and maintaining quality levels, and solving problems as challenges arise.

What Can You Expect? 

As CAR-T production supervisor, you’ll be the driving force behind our operations. Your responsibilities will include:

• Leading & inspiring: manage operational teams and oversee key steps in the CAR-T production process.
• Ensuring quality: you manage all aspects of quality and ensure strict compliance with cGMP standards. As a domain expert for Quality and Operations, you play a central role in GMP inspections.
• Collaborating & solving: you'll be the go-to person for production challenges and work closely with other departments to find solutions.
• Keeping us organized: manage and review critical documentation like procedures, work instructions, logs and transfer forms. You'll also oversee the release and review of batch records for quality control. 
• Training & developing talent: as a manager, you'll make sure your team has the skills and knowledge to excel. 
• Driving operational excellence: launch projects to boost efficiency, cut costs, and improve quality. Inspire continuous improvement every day.  

Who Are We Looking For? 

Education

• You have a bachelor's or master's degree in science, bio-engineering, pharmacy or a related field of study or you are equivalent through experience.  

Experience

You have either:

• Experience in people leadership in a regulated environment,
• Or at least 3 years of experience in a GMP or ATMP environment (preferably in the biotech or pharmaceutical industry), and a drive for the new challenge of leading a team.

Expertise

• Comfortable with Microsoft Office tools such as Word, Excel, PowerPoint and Outlook.
• Manufacturing Execution Systems (MES) and Electronic Batch Record (EBR) systems experience is a plus.
• Knowledge of cGMP regulations and clean room operations is a plus. 

Languages

• You speak and write fluent English.   

Strengths 

• Excellent communication and organizational skills.
• Empathetic leader with strong people management abilities. 
• Positive, adaptable, and inspiring under rapidly changing circumstances. 
• Skilled at problem solving, prioritizing and multitasking.
• Detail-oriented and process-driven.

What Do We Offer? 

• A meaningful job that contributes directly to the well-being of patients. 
• An excellent work-life balance. You work 4 days. Then you enjoy 4 days off.
• A supportive and innovative work environment. We value and encourage learning and personal development. 
• The opportunity to work with people from all over the world.
• A contract of indefinite duration and an attractive salary package complemented by many fringe benefits, such as additional statutory vacations, meal vouchers, group and hospitalization insurance, double vacation pay, an end-of-year and performance bonus.
• Many fun and informal events.  

About Legend Biotech

Legend Biotech is a global biotechnology company dedicated to developing, manufacturing, and commercializing innovative and life-saving cell therapies for the treatment of chronic and life-threatening diseases, such as cancer. 

The company was founded in 2014 and is headquartered in Somerset, New Jersey. Legend Biotech now employs over 2,400 people across six global manufacturing sites. Two of these sites are in Ghent: Obelisc (Technology Park Zwijnaarde) and Tech Lane (Eilandje Zwijnaarde). 

In Ghent, Legend Biotech focuses on the production of advanced CAR-T cell therapies for the treatment of multiple myeloma, in close collaboration with Johnson & Johnson. 

#LI-AG1

#LI-Onsite

This position is responsible for providing operational excellence and project management support to our two cell therapy manufacturing plants in Belgium. 

You will play a key role in strengthening the continuous improvement culture, building Lean and 6Sigma skills within the organization and lead complex, cross functional optimization initiatives.  

You combine project management; strong stakeholder management and communication skills with training and coaching skills to drive effective communication, coordination and collaboration.

What can you expect?

Here’s what you’ll do:

• Co-own the Operational Excellence program for the site, focusing on building a strong continuous improvement culture and developing Lean & 6sigma capabilities across the organization. 
• Provide training, coaching and development of Lean and 6sigma capabilities, including:
  • Support the selection of green belt trainees and projects, help organize GB training in collaboration with our J&J partners, coaching and and review of Green Belt projects to support certification
  • Deliver basic statistics training and support teams with questions related to DMAIC, data analysis and structured problem-solving
  • Optimize and maintain templates and tools
• Educate, coach and lead OpEx deployment leads in operational departments  
• Lead complex Lean and Six Sigma improvement projects requiring Black Belt–level expertise, supporting strategic objectives of the organization, such as:
  • Cost optimization
  • Lead time reduction 
  • Deviation reduction
  • Scheduling and shift regime optimization 
  • Cleanroom efficiency improvements
• Serve as a subject-matter expert for advanced statistics and data analysis questions 
• Use Lean and Six Sigma methodologies, including 5S, standard work, visual management, Kanban, Pareto analysis and others, to structure and improve initiatives. 
• Build and maintain strong working relationships with peers across the organization 

Who are we looking for?

Education

• Minimum bachelor degree
• Black Belt certification

Experience

• Minimum 5 years of experience in Industrial Operations environment, of which 3 years of experience in Pharma 
• Experience in lean process optimization tools: black belt certified
• Experience in 6sigma problem solving methodology and tools: green belt certified 
• Knowledge and experience in human factors are a plus 

Languages

• Fluent in English  
• Good knowledge of Dutch is a plus

Strengths

• Collaborative team player with strong interpersonal skills  
• Excellent communication skills and stakeholder management  
• Able to engage, motivate and lead matrix teams across various levels  
• You have a strong analytical mindset with the ability to translate data into insights 
• Strong coaching and training skills  
• Skilled at instilling and reinforcing organizational culture 

Expertise

• End-to-end project management skills  
• Strategic thinking and vision creation
• Proficient in data analysis  
• Leading-cross functional and matrix teams initiatives
• Effective use of escalation paths to drive impact  
• Independently initiating, building and managing projects from zero 

What do we offer you? 

• A meaningful job with impact on the organization. 
• A supportive and innovative work environment. We value and encourage learning and personal development.  
• The opportunity to work with people from all over the world. 
• A contract of indefinite duration and an attractive salary package complemented by many fringe benefits, such as additional statutory vacations, meal vouchers, group and hospitalization insurance, double vacation pay, an end-of-year and performance bonus. 
• Many fun and informal events.

About Legend Biotech

Legend Biotech is a global biotechnology company dedicated to developing, manufacturing, and commercializing innovative and life-saving cell therapies for the treatment of chronic and life-threatening diseases, such as cancer.

The company was founded in 2014 and is headquartered in Somerset, New Jersey. Legend Biotech now employs over 2,400 people across six global manufacturing sites. Two of these sites are in Ghent: Obelisc (Technology Park Zwijnaarde) and Tech Lane (Eilandje Zwijnaarde).

In Ghent, Legend Biotech focuses on the production of advanced CAR-T cell therapies for the treatment of multiple myeloma, in close collaboration with Johnson & Johnson.

In deze functie ben je verantwoordelijk voor het bieden van operationele excellentie- en projectmanagementondersteuning aan onze twee cell therapy productiesites in België.

Je speelt een sleutelrol in het versterken van de continuous improvement-cultuur binnen de organisatie, het opbouwen van Lean- en Six Sigma-vaardigheden en het leiden van complexe, cross-functionele optimalisatie-initiatieven.

Je combineert projectmanagementvaardigheden, sterk stakeholdermanagement en communicatieve vaardigheden met training- en coachingcompetenties om effectieve communicatie, coördinatie en samenwerking te stimuleren.

Wat mag je verwachten?

Dit is wat je gaat doen

• Mede-eigenaarschap opnemen van het Operational Excellence-programma voor de site, met focus op het uitbouwen van een sterke continuous improvement-cultuur en het ontwikkelen van Lean & Six Sigma-capabilities binnen de organisatie.
• Training, coaching en ontwikkeling van Lean- en Six Sigma-competenties, waaronder:

  • Ondersteunen bij de selectie van Green Belt-trainees en projecten
  • Organiseren van Green Belt-trainingen in samenwerking met onze J&J-partners
  • Coaching en review van Green Belt-projecten ter ondersteuning van certificatie
  • Geven van basisstatistiektraining en ondersteuning van teams bij vragen rond DMAIC, data-analyse en gestructureerde probleemoplossing
• Optimaliseren en onderhouden van templates en tools
• Opleiden, coachen en aansturen van OpEx deployment leads binnen operationele afdelingen
• Leiden van complexe Lean- en Six Sigma-verbeterprojecten die Black Belt-expertise vereisen, ter ondersteuning van strategische doelstellingen van de organisatie, zoals:

  • Kostenoptimalisatie
  • Verkorting van doorlooptijden
  • Reductie van deviatie’s
  • Optimalisatie van planning en shiftregimes
  • Efficiëntieverbeteringen in cleanrooms
• Optreden als subject-matter expert voor geavanceerde statistiek- en data-analysevraagstukken
• Toepassen van Lean- en Six Sigma-methodologieën zoals 5S, standard work, visual management, Kanban, Pareto-analyse en andere om initiatieven te structureren en verbeteren
• Opbouwen en onderhouden van sterke werkrelaties met peers binnen de organisatie

Naar wie zijn we op zoek?

Opleiding

• Minimaal een bachelor diploma
• Black Belt-certificering

Ervaring

• Minstens 5 jaar ervaring binnen een industriële operations-omgeving
• Minstens 3 jaar ervaring binnen de farmaceutische sector
• Ervaring met Lean procesoptimalisatietools: Black Belt-gecertificeerd
• Ervaring met Six Sigma probleemoplossingsmethodologieën en -tools: Green Belt-gecertificeerd
• Kennis en ervaring met human factors is een plus

Talen

• Vloeiend Engels
• Goede kennis van het Nederlands is een plus

Skills

• Samenwerkingsgerichte teamplayer met sterke interpersoonlijke vaardigheden
• Uitstekende communicatievaardigheden en sterk stakeholdermanagement
• In staat om matrixteams op verschillende niveaus te engageren, motiveren en aan te sturen
• Sterke analytische mindset met het vermogen om data te vertalen naar inzichten
• Sterke coaching- en trainingsvaardigheden
• Bekwaam in het uitdragen en versterken van organisatiecultuur

Expertise

• End-to-end projectmanagementvaardigheden
• Strategisch denkvermogen en visieontwikkeling
• Vaardig in data-analyse
• Leiden van cross-functionele en matrixteaminitiatieven
• Effectief gebruik van escalatiepaden om impact te realiseren
• Zelfstandig initiëren, opbouwen en managen van projecten vanaf nul

 Wat wij jou bieden?

• Een betekenisvolle job met een goede work-lifebalance.
• Een ondersteunende en innovatieve werkomgeving. Wij waarderen en moedigen leren en persoonlijke ontwikkeling aan.
• De kans om samen te werken met mensen van over de hele wereld.
• Een contract van onbepaalde duur en een aantrekkelijk salarispakket aangevuld met heel wat extralegale voordelen, zoals extra wettelijke vakantiedagen, maaltijdcheques, groeps- en hospitalisatieverzekering, dubbel vakantiegeld, een eindejaars- en prestatiebonus.
• Veel leuke en informele evenementen.

Over Legend Biotech

Legend Biotech is een wereldwijd biotechnologiebedrijf dat zicht toelegt op het ontwikkelen, produceren en commercialiseren van innovatieve en levensreddende celtherapieën, waaronder behandelingen voor hardnekkige ziekten zoals kanker.

Sinds onze oprichting in 2014 in Somerset, New Jersey, zijn we uitgegroeid tot een bedrijf met meer dan 2400 medewerkers in zes productie-eenheden wereldwijd.

In Gent richten we ons op de productie van onze geavanceerde CAR-T-therapie voor de behandeling van multipel myeloom, in samenwerking met Johnson & Johnson.

As Quality Control Manager Techlane, you will balance ramp‑up activities with routine QC operations, while continuously improving efficiency, developing your team, and strengthening laboratory performance. You will combine scientific expertise with people leadership to ensure robust, compliant, and future-ready QC operations in a highly regulated cGMP environment. This role offers the opportunity to make a tangible impact on product quality, patient safety, and the continued growth of our organization, while driving continuous improvement initiatives and mindset.

What can you expect?

Here’s what you’ll do:

• Lead, coach, and develop QC laboratory associates, including hiring and performance management
• Ensure appropriate training in cGMP, safety, and technical competencies
• Oversee QC testing activities
• Review and approve laboratory data, test methods, and procedures
• Lead and support laboratory investigations (events, deviations, invalid assays)
• Ensure maintenance, calibration, and qualification of laboratory equipment
• Drive test method verification, qualification, validation, and transfer activities
• Act as a subject matter expert in troubleshooting complex laboratory issues
• Collaborate closely with Quality Assurance, Manufacturing, Engineering, MSAT, and Maintenance
• Manage departmental resources, budgets, and staffing plans
• Contribute to global QC laboratory strategies aligned with compliance and business objectives
• Drive continuous improvement and lead improvement projects.

Who are we looking for?

Education

• Bachelor’s degree (minimum) in a scientific or technical field, such as Life Sciences, Chemistry, Biochemistry, Biotechnology, Microbiology, Pharmaceutical Sciences, or a related discipline.

Experience

• 8-10 years of relevant experience in a regulated pharmaceutical, biotech, or cell therapy environment
• 5+ years of proven people leadership experience
• Experience in aseptic manufacturing is strongly preferred
• Hands-on experience with quality systems and regulatory requirements
• Familiarity with Eudralex, ICH and 21 CFR.

Languages

• Fluent in Dutch and English

Strengths

• Strong leadership and people management skills
• Excellent interpersonal, written, and verbal communication abilities
• Highly organized, proactive, and solution-oriented
• Able to manage multiple priorities in a fast-paced environment
• Comfortable making critical decisions with limited information

Expertise

• EU/FDA guidance for cell-based products and cGMP regulations
• Chemical, biochemical, and microbiological concepts
• Aseptic processing in ISO 5 cleanrooms and biosafety cabinets
• Process excellence tools and continuous improvement methodologies

What do we offer you? 

• A meaningful job with a good work-life balance.
• A supportive and innovative work environment. We value and encourage learning and personal development.
• The opportunity to work with people from all over the world.
• A contract of indefinite duration and an attractive salary package complemented by many fringe benefits, such as additional statutory vacations, a company car, meal vouchers, group and hospitalization insurance, double vacation pay, an end-of-year and performance bonus.
• Many fun and informal events.

About Legend Biotech

Legend Biotech is a global biotechnology company dedicated to developing, manufacturing, and commercializing innovative and life-saving cell therapies for the treatment of chronic and life-threatening diseases, such as cancer.

The company was founded in 2014 and is headquartered in Somerset, New Jersey. Legend Biotech now employs over 2,400 people across six global manufacturing sites. Two of these sites are in Ghent: Obelisc (Technology Park Zwijnaarde) and Tech Lane (Eilandje Zwijnaarde).

In Ghent, Legend Biotech focuses on the production of advanced CAR-T cell therapies for the treatment of multiple myeloma, in close collaboration with Johnson & Johnson.

Location Qualifications:
Ghent (hybrid, 2 days in the office)

Position Overview:
The accountant is responsible for day to day accounting tasks with a main focus on Accounts Payable (PO’s, invoices, expenses and payments) and monthly closing. The accountant is able to support and assist the junior accountant if needed and review completed tasks by the junior accountant. The accountant is responsible for answering questions from employees, vendors or other third parties. Fostering effective working relationships with external vendors, auditors, consultants as well as internal partners including People Operations, Workplace and Revenue Operations is key for this role. The accountant is committed to continuous learning and innovation, is open to take over additional responsibilities, volunteers to take ownership of extra projects and is able to provide backup support to the manager. 

What You’ll Do:

Responsibilities closing process

• Participate in the month-end closing process including (but not limited to) researching for missing entries, booking provision journals, accruals, IC reconciliations, fixed assets and revenue recognition
• Analyse variances, tracking extraordinary spend, and ensuring proper period cut-off for all activities
• Perform the reconciliation of the balance sheet accounts on a monthly basis
• Prepare monthly journal entries such as payroll, credit card reconciliation, provisions,etc
• Produce reports and KPI’s in order to analyse the current processes or improve the quality of the financial services
• File and maintain all journal entries for internal and audit purposes
• Assist in automating processes and procedures
• Assist in preparation of government statistics
• Prepare and submit tax returns and tax declarations within specified deadlines (sales tax, corporate tax, 281.50 forms, 1099 forms)
• Prepare a bi-weekly cash forecast for all subsidiaries based on AP aging, payroll payments and collections

Responsibilities AP process

• Review and approve Purchase requests from an accounting point of view
• Review and approve expenses from an accounting point of view
• Process invoices

• Prepare and/or review payments
• Processbank statements
• Reconcile credit card statements
• Calculate the quarterly intercompany fees, create and submit the corresponding invoices
• Prepare and submit vat declarations within specified deadlines (monthly declarations, IC listings, yearly client listing)

Responsibilities as a business partner

• Assist various departments in accounting issues and queries
• Support the Auditors in conducting the internal and external audits for the different legal entities
• Participate in maintaining and improving controls over the different business and accounting processes
• Focus on improving and automating current processes
• Collaborate with other departments and/or external consultants on special projects

What We’re Looking For 

• Proficient in MS Office 
• Previous experience in accounting (in a SAAS environment is a plus)
• Experience with Netsuite - as a bonus point
• Knowledge of BE-GAAP 
• Knowledge of corporate/sales tax and VAT
• Fluent in English and Dutch 

• Strong communication skills
• Highly organised, and an ability to execute with excellent attention to detail
• Strong work ethic, ability to adapt to rapidly changing environments and meet deadlines
• Detail- and number-oriented
• Analytical and problem solving skills

Company Highlights: 

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.

By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).

Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.

United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.

Discover the revenue team outcomes we’re driving together at showpad.com.

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Job Details

• 💼 Finance Operations | Business Operations
• 📍 Belgium - Ghent
• 🕜 Full-Time/Hybrid 

What you will do

Reporting to our Senior Manager of Finance Operations, you will step into the pivotal role of Finance Operations Process & Automation Lead. You will lead our FinOps Projects team, acting as the architect of a leaner, more automated financial operation. Your mission is to own the end-to-end Quote-to-Cash process, drive our AI automation strategy, and champion process quality across the business, ensuring our operations are as innovative as our products.

Where you will have impact

• Lead, manage, and mentor the FinOps Projects team, fostering their professional growth and driving project success.
• Own the end-to-end Quote-to-Cash (Q2C) process, leading initiatives to map, redesign, and improve process quality from start to finish.
• Drive the FinOps automation roadmap, identifying opportunities and partnering with technical teams to build and implement AI-driven solutions.
• Act as the voice of operational excellence, influencing upstream commercial decisions to prevent downstream complexity and ensure scalability.
• Lead the integration of billing systems and processes from newly acquired companies, ensuring seamless absorption into Lighthouse operations.
• Develop data-driven business cases and reporting to demonstrate the impact and ROI of automation and process improvement initiatives.
• Champion and maintain high standards for process documentation, ensuring the reliability and scalability of our automated systems.

About our team

You'll be leading the FinOps Projects team, a crucial group at the intersection of finance and technology. As part of the wider Finance Operations team, we own the entire Quote-to-Cash lifecycle. Our mission is twofold: we drive major strategic projects like integrating new companies and building out our AI automation, while also ensuring the core business runs smoothly. We are a team of ambitious, analytical process-thinkers and supportive coaches, constantly seeking smarter ways to support Lighthouse's rapid growth.

What's in it for you?

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car (based on your job category).
• Competitive compensation: Proactively maintained to value your work.
• Net allowance: to support home office related expenses.
• Vouchers: lunch vouchers & eco vouchers.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Pension funding: Group insurance to secure your future.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Experience in Finance Operations, with deep, hands-on expertise in the full Quote-to-Cash (Q2C) lifecycle.
• Proven experience in people management, with a passion for coaching, professional development, and performance management.
• A demonstrated track record of leading process optimization and automation projects from conception to successful implementation.
• Experience translating business needs into technical requirements and partnering effectively with engineering or automation teams.
• Excellent stakeholder management and communication skills, with the ability to influence cross-functional partners and senior leadership.
• A strategic, root-cause thinker who solves problems upstream rather than just managing downstream symptoms.
• The ability to thrive in a fast-paced, ambiguous environment with strong prioritization skills.
• An ambitious and proactive mindset, with a strong work ethic and a drive to deliver results in a dynamic, high-growth environment.

We welcome

• Experience in a finance transformation or consulting role, with exposure to systems like Salesforce (CPQ/Billing), NetSuite, Kolleno, or Adyen.
• A background working within a high-growth SaaS or technology company.
• Direct experience with AI-driven automation projects in a finance context.

Eager to learn more or just want to share your resume for future opportunities? If you have the learning attitude, you are welcome! Learn more about our functional teams below and discover how you can shine brighter with Lighthouse!

Engineering #LI-DNI

Byte-ing into 100TB of data daily to serve our clients a digital feast of top-notch insights. Our team is composed of engineering champions, to include Software Engineer's, Solution Architect's, and Engineering Team Lead's.

Finance

Providing unwavering support as one unit and joyful number crunchers who thrive on collaboration and take on any challenge. Start your finance journey with Lighthouse as a Finance Coordinator, Credit Collector, Accountant, or other finance function.

Business Operations

Incubating and scaling new lines of business as cross-functional ninjas with a pulse on the operating rhythm of Lighthouse. Whether you start as a Revenue Manager, Sales Operations Specialist, Analytics Engineer, or other cross-functional ninja, the sky is the limit.  

Customer Operations

Delivering white-glove client service by strengthening customer relationships and providing an unmatched customer experience. From Product/Technical Support Specialist's, Customer Care Manager's, and Client Onboarding Specialist's, our customer operations team are champions at fostering a client centric experience.

Legal

Ensuring every ‘T’ is crossed and every ‘i’ is dotted as guardians of Lighthouse legality with a fortress of contracts

Marketing

Innovation meets imagination in the world of travel and hospitality technology on our marketing team

People & Talent

Powering Lighthouse’ success by cultivating talent, fostering a culture of growth, and enhancing the employee experience

Product

Crafting the industry’s best products, all while juggling requests from sales

Revenue

Our revenue team of sales practitioners and account managers champion providing the hospitality industry with the very best products to optimise their commercial strategy

Job Details

• 💼 Sales Operations | Business Operations
• 📍 Belgium
• 🕜 Full-Time Remote

What you will do

As a Senior Manager, Sales Operations, you will be leading our global team of dedicated tactical specialists and analysts responsible for the data, systems and insights that empower our sales organization and you will be reporting to our Director, Sales Operations. You will be a key player in our commercial success, providing support and strategic guidance to our sales teams. This role requires a leader who can manage day-to-day execution, delegate effectively, and help the team prioritize in a fast-paced environment. Your expertise will be important in shaping sales strategies and capitalizing on revenue opportunities across the global business.

Where you will have impact

• Lead, mentor, and develop a team of 5 (and growing) sales operations professionals in a supportive environment.
• Evaluate our current structures, and implement the changes necessary to create a unified, scalable tactical sales operations team
• Execute the sales operations strategy by identifying process enhancements and translating data analysis into actionable business recommendations to the Revenue Team.
• Oversee the development and maintenance of key reports and dashboards for sales leadership, including forecasting, pipeline management, and quota attainment.
• Partner with Sales Enablement to manage and enforce global sales processes, ensuring adherence and a smooth roll-out of new procedures.
• Act as a key point of contact for the sales team, providing support on the Salesforce lead-to-quote-to-cash process and coordinating with cross-functional teams.
• Manage stakeholder expectations by effectively prioritizing tasks and communicating progress on key initiatives to senior leadership.
• You will help define the 'Lighthouse way' of working by integrating AI into your role—whether it’s using AI to prioritize your sales pipeline, automate routine financial reconciliations, or extract faster insights from our commercial data to drive business growth.

About our team

You'll be joining our Sales Operations team, reporting to the Director, Sales Operations within the wider Business Operations department. We are a collaborative and essential crew that acts as the operational backbone for our global sales organization. You'll work closely with other teams and senior leadership, providing the insights and support that keep our commercial teams running.

What's in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car (based on your job category).
• Competitive compensation: Proactively maintained to value your work.
• Net allowance: to support home office related expenses.
• Vouchers: lunch vouchers & eco vouchers.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Pension funding: Group insurance to secure your future.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Proven experience in a sales operations or revenue operations role.
• Experience working within a complex sales organization with multiple roles (e.g., SDRs, AEs, AMs).
• Experience in a high-growth Tech or SaaS company, particularly one that has undergone M&A activity.
• Demonstrated team management experience, with a passion for leading and developing high-performing individuals.
• Mandatory, in-depth experience with Salesforce, including reporting and dashboard creation.
• Strong analytical skills with the ability to translate data and analysis into actionable business insights.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication and stakeholder management skills, with a collaborative mindset to work effectively across teams.
• Fluent in both written and spoken English.
• You are an AI-curious professional who actively explores how generative AI and automation can optimize your daily workflows. You don't just follow processes; you look for ways to augment them using the latest tech tools to increase your personal impact.

We welcome

• Familiarity with Looker or other data visualization tools.