We are looking for a Senior Backend Engineer (GoLang) with deep Go expertise to join the Gateways team. This is a hands-on individual contributor role with expectations to own subsystems end-to-end and drive technical direction in your area of ownership.

The Gateways team owns Workato's API management, gateway, and routing infrastructure — the layer that sits between external consumers and the platform's core services. Our scope includes the classic API Management (APIM) product, an AI Gateway for LLM traffic management, and an MCP Gateway for Model Context Protocol integration. We operate at high scale, low latency, and with strict availability requirements.

Responsibilities

• Design, build, and operate high-performance gateway and routing components in Go
• Own technical direction for your area: author design documents, lead architectural reviews, evaluate trade-offs, and drive decisions to conclusion
• Build and evolve infrastructure for authentication, caching, rate limiting, request queuing, and traffic shaping
• Collaborate with SRE, Infrastructure, and Platform teams to meet availability, scalability, and observability requirements
• Stay current with relevant technologies, protocols, and industry patterns; present findings and proposals for architectural review
• Deliver features end-to-end: from design through production rollout and ongoing maintenance

Requirements

Must Have

• 10+ years of professional software engineering experience
• 5+ years of hands-on backend development in Go, with strong command of concurrency patterns, performance profiling, and idiomatic design
• Deep understanding of Go internals: scheduler, garbage collector, memory model, and runtime behavior under load
• Strong systems programming foundation: understanding of how things work below the application layer
• Deep network knowledge: TCP connection lifecycle, TLS/mTLS handshake and termination, HTTP/1.1, HTTP/2, HTTP/3 (QUIC), WebSocket, SSE
• Applied cryptography: symmetric/asymmetric encryption, certificate chains of trust, key management, signing and verification
• Proven track record of designing and scaling distributed, highly available systems
• Solid understanding of large-scale web infrastructure: load balancers, reverse proxies, application servers, databases, message brokers, caching layers, and observability stacks
• Experience authoring system/architecture design documents and leading technical reviews
• Ability to identify bottlenecks at both the code level and the system level, and propose pragmatic solutions
• Working knowledge of Kubernetes concepts and deployment patterns
• BS/MS in Computer Science, Engineering, or equivalent demonstrated experience

Nice to Have

• Reading-level familiarity with Ruby (on Rails) — the Workato platform core is Ruby-based and owned by other teams, but integration points require the ability to navigate and understand existing code
• Familiarity with AI/LLM serving infrastructure: model proxying, token metering, streaming protocols
• Experience with Docker, container orchestration, and cloud infrastructure (AWS, Azure, or GCP)
• Experience with Redis-based caching and pub/sub patterns
• Exposure to API gateway or service mesh internals (e.g., Envoy, Kong, custom proxies)
• Integration with third-party REST/gRPC APIs at scale (throttling, retries, circuit breaking, batch processing)
• Contributions to open-source projects

Soft Skills

• Comfortable working in a globally distributed team across multiple timezones (the team spans Singapore, Europe, and the US)
• Strong written and spoken English — sufficient for design discussions, code reviews, and cross-team collaboration
• Full-cycle product delivery mindset: from problem framing through production and maintenance
• Open to experimentation; pragmatic about adopting new technologies

(REQ ID: 2674)

About the opportunity

We’re seeking a Product Manager to join our Savings Team to help shape and elevate our core savings offerings. Our Investments team is dedicated to empowering retail investors by building accessible, transparent, and innovative wealth-building products, including Instant Savings and similar propositions. We believe that saving and investing should be simple, intuitive, fair, and aligned with long-term financial success.

As a Product Manager in this team, you’ll drive the evolution of our core Savings offerings, ensuring they are best-in-class for our customers while also being scalable, compliant, and well-integrated with partners and platforms. You'll work cross-functionally with engineering, design, business, data, compliance, and external stakeholders. Above all, you'll bring a passion for personal finance to the team, using your drive to help people build a better relationship with their money and achieve their savings goals.

To excel in this role, you ideally have a tight grasp of investment products from a retail investor’s perspective, plus an understanding of the ecosystem, partnerships, and infrastructure required to deliver these products at scale. You will draw on this experience to balance customer needs with regulatory requirements while driving execution and delivering results.

In this role, you will:

• Own the Savings Roadmap: Define and execute the product strategy for our core Savings offerings, ensuring alignment with N26's broader wealth-building goals and adapting swiftly to shifting market dynamics (like changing interest rate environments).
• Lead End-to-End Execution: Drive the product development lifecycle for new and existing savings features—from initial user research and technical scoping to engineering delivery, go-to-market strategy, and post-launch iteration.
• Navigate Complex Ecosystems: Act as the central node between engineering, design, compliance, and legal teams to safely and swiftly bring scalable products to market while adhering to strict regulatory requirements.
• Manage Strategic Partnerships: Work closely with third-party providers and external financial institutions to ensure seamless integrations and robust infrastructure for our savings propositions.
• Drive Commercial & User Growth: Own key performance metrics focused on adoption, engagement, and retention. You will design and implement initiatives that actively encourage positive, long-term saving habits for our customers.
• Champion Data-Driven Decisions: Dive deep into user behavior, market trends, and competitive analysis to uncover new opportunities, optimize the customer journey, and continuously refine our portfolio.

What you need to be successful:

Background:

• 3+ years of product management experience in fintech, specifically building customer-facing wealth-building, savings, or banking products.
• Proven experience bringing regulated financial products to market, including managing third-party partnerships, API integrations, and navigating regulatory bodies.
• Deep empathy for the user. You care deeply about UX and know how to translate complex financial concepts into simple, intuitive, and engaging customer journeys.
• Able to craft a long-term product vision while executing effectively in the short term, always keeping an eye on market dynamics (like shifting interest rates) and business impact.
• Experience working cross-functionally with engineering, compliance, legal, marketing, and finance teams, as well as managing external B2B relationships.
• Strong ability to interpret investment data, market trends, and user insights to optimize adoption, retention, and product growth.

Skills:

• Strategic Thinker: Able to craft a long-term product vision while executing effectively in the short term.
• Execution-Focused: Strong ability to ship products, drive operational excellence, and navigate complex financial ecosystems. Biased for action.
• Analytical & Data-Driven: Strong ability to interpret investment data, market trends, and user insights to inform product decisions.
• Autonomy & Ownership: Thrives in an entrepreneurial, fast-moving environment with a high level of independence and responsibility.
• Stakeholder Management: Experience working cross-functionally with engineering, compliance, legal, marketing, and finance teams.
• Communication & Leadership: Ability to articulate product decisions, drive alignment, and influence at all levels of the organization.

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
• Come together with your team in the office for a dedicated day of teamwork each week, plus another day of your choice, and enjoy the flexibility of remote work the rest of the time. Some roles may require additional in-office presence.
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
• Additional day of annual leave for each year of service.
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
• A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Sounds good? Apply now for this position.

Equal Opportunities:

We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential.

We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to candidate.exp@n26.com.

Visit our website to learn more about Diversity, Equity, & Inclusion at N26.

Join Proton and build a better internet where privacy is the default

At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online.

Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations.

Proton is a profitable company that does not rely upon VC funding, supporting over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online.

Hiring at Proton is highly selective, with less than 1% of candidates hired. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. You will have the opportunity to work with many of the world's top minds in their fields, ranging from former international math and science olympiad winners to chess champions.

We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our open-source projects here!

The team:

You strive for perfection and are obsessed with details? You are the one that catches the needle in the haystack in no time? You have a strong background in Quality Assurance and good technical skills? You like to work in a young and dynamic environment? Our QA team is looking for you.
This team is part of our VPN department. The team members are spread in different office locations across Europe. They are responsible for raising the quality standards of our native clients on all platforms as well as maintaining, improving and executing test plans. They are working in strict contact with our automation engineers to get repetitive tasks implemented in our automated test suites while focusing on the improvements of the testing process. Also, they work hand-in-hand with the development and product teams and will provide quality feedback on every stage of the software development lifecycle.

Tech Stack and Tools:

Apple, XCode, XCTest

What you will do:

As our iOS Test Automation Engineer, you’ll be the guardian of app quality. You will:

• Design, build, and maintain automated test frameworks and test suites for iOS.

• Collaborate closely with product managers, designers, and developers to ensure features are testable and reliable.

• Integrate test automation into CI/CD pipelines to deliver fast, smooth, and fearless releases.

• Debug, analyze, and triage test failures — helping the team get to the root cause quickly.

• Continuously explore new tools, frameworks, and practices to improve test coverage, speed, and scalability.

What we are looking for:

• 5+ years of test automation experience, with a focus on iOS apps.

• Strong coding skills in Swift (bonus if you know Objective-C too).

• Experience with iOS testing frameworks XCTest/XCUITest.

• Familiarity with CI/CD pipelines (Gitlab, Harbor, Docker).

• A quality-first mindset and a passion for clean, maintainable code.

• Team-player energy — you love collaborating to build products users love.

Bonus points for:

• Experience with device clouds (Firebase Test Lab, BrowserStack, Saucelabs).

• Knowledge of API testing (REST, GraphQL) to validate end-to-end scenarios.

• Experience with performance, load, or accessibility testing for mobile apps.

• Contributions to open-source testing tools or your own side projects.

What We Offer:

• Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office. 
• Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.
• Food: Lunch and snacks are provided by Proton every day at our offices.
• Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location.
• Stock Options: At Proton, we are all owners of the company and you get stock options when you join us.
• Flexible Working: You can define your own working hours as long as it works with team meetings.
• Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning.
• Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs.
• Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here.

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

Salary range (Vilnius) - 55.000 - 71.000 EUR gross annual 

#LI-Onsite

Join Proton and build a better internet where privacy is the default

At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online.

Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations.

Proton is a profitable company that does not rely upon VC funding, supporting over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online.

Hiring at Proton is highly selective, with less than 1% of candidates hired. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. You will have the opportunity to work with many of the world's top minds in their fields, ranging from former international math and science olympiad winners to chess champions.

We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our open-source projects here!

The Drive Team:

Proton Drive is our end-to-end encrypted cloud storage service that makes privacy simple and accessible. Built on the same security principles that power Proton Mail, Proton Drive ensures that files, photos, and documents remain fully encrypted—both in transit and at rest—so only you can access them. Available on web, desktop, and mobile, it enables users to securely store, share, and collaborate without sacrificing privacy or control. By offering a truly private alternative to Big Tech’s data-driven ecosystems, Proton Drive plays a key role in building an internet where privacy is the default.

The Role:

Proton is a mobile-first company building an Internet that respects privacy and puts people, not advertisers, first. As an engineer on our Apple team you’ll build and ship features across Proton’s apps on iPhone, iPad and macOS, working closely with product and engineers across the company to define what “great” looks like on Apple platforms. Our codebase is primarily Swift with some Go, and we’re moving to a platform-independent Rust logical core that communicates with Swift via a generic interface, so Rust experience is a strong plus. Quality is central to the role: you’ll contribute to and maintain our testing stack, including unit tests for business logic, stubbed API tests for pseudo-integration, snapshot tests for UI and XCUITest for end-to-end user flows. You’ll join a team that pairs deep technical expertise with an obsession for simple, usable interfaces, shipping privacy-preserving products used by millions.

We we are looking for:

• You have experience in iOS or macOS development, in particular with Swift (7+ years)
• You have a passion for mentoring other engineers and helping them grow
• You are passionate about user interaction, usability, and providing an excellent user experience
• Demonstrated experience driving change within an organization and leading complex technical projects
• Extensive experience building maintainable and testable code bases, including API design and unit testing techniques
• Extensive experience with multithreading programming and mobile memory management
• A strong grasp of scalable software architecture and software engineering best practices
• An intuition for optimal user experience and design

Even if you don’t meet all the requirements listed above, but feel you could still be a great fit, please still apply.

What We Offer

• Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office. 
• Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.
• Food: Lunch and snacks are provided by Proton every day at our offices.
• Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location.
• Stock Options: At Proton, we are all owners of the company and you get stock options when you join us.
• Flexible Working: You can define your own working hours as long as it works with team meetings.
• Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning.
• Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs.
• Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here.

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

#LI-ONSITE

Location: Come and join us in Hamburg, Berlin or Barcelona!

We are looking for a Zendesk Platform Specialist to support our Team!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.
Be ready to work in a multinational, diverse, highly motivated and collaborative marketing team who strives for excellence and likes to have fun. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Be the Master of the Zendesk Platform! Take full ownership of our Zendesk instance (Support, Guide, Talk, Chat, and Explore). You will be the go-to expert for configuring, maintaining, and optimizing the platform to ensure a seamless experience for both our agents and customers.
• Power Up Automation & Orchestration! Design, build, and maintain advanced workflows, triggers, automations, and macros. You'll leverage Zendesk’s API and integration tools to connect Zendesk with our broader tech stack (Jira, Slack, Salesforce), making support faster and smarter.
• Make Support Effortless! Architect and fine-tune our self-service strategy. This includes managing the Zendesk Guide help center, optimizing Answer Bot/Chatbots, and implementing proactive support solutions that reduce ticket deflection and empower users.
• Be the Bridge Between CX & Tech! Partner closely with Customer Experience, Product, and Customer Care to translate business requirements into technical configurations. You’ll lead the rollout of new Zendesk features and ensure our support infrastructure scales with the company.

TO BE SUCCESSFUL IN THIS ROLE:

• Zendesk Expertise is Your Superpower! You have extensive experience administering Zendesk in a fast-paced environment. You know the difference between a trigger and an automation like the back of your hand and have a proven track record of complex implementations.
• The Architect’s Mindset! You don't just fix problems; you design systems. You have a passion for systematic problem-solving and the ability to visualize how data flows between different SaaS platforms.
• Automation & Efficiency! You possess a strong understanding of Zendesk’s native capabilities and API. Experience with liquid markup for dynamic content and webhooks is a major plus.
• Communication is Key! You can translate "tech-speak" into "people-speak." You are comfortable advising agents on new features or presenting performance data to stakeholders across the organization.

Required Technical Skills:

• Zendesk Expertise: You bring 4+ years of progressive experience with deep expertise across the full Zendesk Suite.
• Integration Architecture: Proven, hands-on experience architecting and managing integrations using REST APIs and webhooks.
• Workflow Design: Demonstrated expertise in solution architecture, specifically designing and implementing scalable, complex workflows and business rules.
• Technical Project Leadership: A successful track record of leading large-scale technical projects from conception to completion in a multi-stakeholder environment.
• Strategic Mindset: The ability to translate high-level business goals into a technical roadmap and articulate the business value of platform initiatives.
• Leadership & Mentoring: Strong leadership capabilities to guide team members, establish best practices, and elevate the team's technical skills.
• Stakeholder Management: Excellent communication skills, with the ability to act as a trusted advisor to business leaders and senior management.
• Expert-Level Problem-Solving: Advanced analytical and troubleshooting skills for resolving complex and ambiguous technical challenges.
• Technical Documentation: The ability to write clear and concise technical documentation for both internal and external audiences.

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us in Hamburg, Berlin or Barcelona!

We are looking for a Zendesk Platform Specialist to support our Team!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.
Be ready to work in a multinational, diverse, highly motivated and collaborative marketing team who strives for excellence and likes to have fun. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Be the Master of the Zendesk Platform! Take full ownership of our Zendesk instance (Support, Guide, Talk, Chat, and Explore). You will be the go-to expert for configuring, maintaining, and optimizing the platform to ensure a seamless experience for both our agents and customers.
• Power Up Automation & Orchestration! Design, build, and maintain advanced workflows, triggers, automations, and macros. You'll leverage Zendesk’s API and integration tools to connect Zendesk with our broader tech stack (Jira, Slack, Salesforce), making support faster and smarter.
• Make Support Effortless! Architect and fine-tune our self-service strategy. This includes managing the Zendesk Guide help center, optimizing Answer Bot/Chatbots, and implementing proactive support solutions that reduce ticket deflection and empower users.
• Be the Bridge Between CX & Tech! Partner closely with Customer Experience, Product, and Customer Care to translate business requirements into technical configurations. You’ll lead the rollout of new Zendesk features and ensure our support infrastructure scales with the company.

TO BE SUCCESSFUL IN THIS ROLE:

• Zendesk Expertise is Your Superpower! You have extensive experience administering Zendesk in a fast-paced environment. You know the difference between a trigger and an automation like the back of your hand and have a proven track record of complex implementations.
• The Architect’s Mindset! You don't just fix problems; you design systems. You have a passion for systematic problem-solving and the ability to visualize how data flows between different SaaS platforms.
• Automation & Efficiency! You possess a strong understanding of Zendesk’s native capabilities and API. Experience with liquid markup for dynamic content and webhooks is a major plus.
• Communication is Key! You can translate "tech-speak" into "people-speak." You are comfortable advising agents on new features or presenting performance data to stakeholders across the organization.

Required Technical Skills:

• Zendesk Expertise: You bring 4+ years of progressive experience with deep expertise across the full Zendesk Suite.
• Integration Architecture: Proven, hands-on experience architecting and managing integrations using REST APIs and webhooks.
• Workflow Design: Demonstrated expertise in solution architecture, specifically designing and implementing scalable, complex workflows and business rules.
• Technical Project Leadership: A successful track record of leading large-scale technical projects from conception to completion in a multi-stakeholder environment.
• Strategic Mindset: The ability to translate high-level business goals into a technical roadmap and articulate the business value of platform initiatives.
• Leadership & Mentoring: Strong leadership capabilities to guide team members, establish best practices, and elevate the team's technical skills.
• Stakeholder Management: Excellent communication skills, with the ability to act as a trusted advisor to business leaders and senior management.
• Expert-Level Problem-Solving: Advanced analytical and troubleshooting skills for resolving complex and ambiguous technical challenges.
• Technical Documentation: The ability to write clear and concise technical documentation for both internal and external audiences.

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us in Hamburg, Berlin or Barcelona!

We are looking for a Zendesk Platform Specialist to support our Team!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.
Be ready to work in a multinational, diverse, highly motivated and collaborative marketing team who strives for excellence and likes to have fun. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Be the Master of the Zendesk Platform! Take full ownership of our Zendesk instance (Support, Guide, Talk, Chat, and Explore). You will be the go-to expert for configuring, maintaining, and optimizing the platform to ensure a seamless experience for both our agents and customers.
• Power Up Automation & Orchestration! Design, build, and maintain advanced workflows, triggers, automations, and macros. You'll leverage Zendesk’s API and integration tools to connect Zendesk with our broader tech stack (Jira, Slack, Salesforce), making support faster and smarter.
• Make Support Effortless! Architect and fine-tune our self-service strategy. This includes managing the Zendesk Guide help center, optimizing Answer Bot/Chatbots, and implementing proactive support solutions that reduce ticket deflection and empower users.
• Be the Bridge Between CX & Tech! Partner closely with Customer Experience, Product, and Customer Care to translate business requirements into technical configurations. You’ll lead the rollout of new Zendesk features and ensure our support infrastructure scales with the company.

TO BE SUCCESSFUL IN THIS ROLE:

• Zendesk Expertise is Your Superpower! You have extensive experience administering Zendesk in a fast-paced environment. You know the difference between a trigger and an automation like the back of your hand and have a proven track record of complex implementations.
• The Architect’s Mindset! You don't just fix problems; you design systems. You have a passion for systematic problem-solving and the ability to visualize how data flows between different SaaS platforms.
• Automation & Efficiency! You possess a strong understanding of Zendesk’s native capabilities and API. Experience with liquid markup for dynamic content and webhooks is a major plus.
• Communication is Key! You can translate "tech-speak" into "people-speak." You are comfortable advising agents on new features or presenting performance data to stakeholders across the organization.

Required Technical Skills:

• Zendesk Expertise: You bring 4+ years of progressive experience with deep expertise across the full Zendesk Suite.
• Integration Architecture: Proven, hands-on experience architecting and managing integrations using REST APIs and webhooks.
• Workflow Design: Demonstrated expertise in solution architecture, specifically designing and implementing scalable, complex workflows and business rules.
• Technical Project Leadership: A successful track record of leading large-scale technical projects from conception to completion in a multi-stakeholder environment.
• Strategic Mindset: The ability to translate high-level business goals into a technical roadmap and articulate the business value of platform initiatives.
• Leadership & Mentoring: Strong leadership capabilities to guide team members, establish best practices, and elevate the team's technical skills.
• Stakeholder Management: Excellent communication skills, with the ability to act as a trusted advisor to business leaders and senior management.
• Expert-Level Problem-Solving: Advanced analytical and troubleshooting skills for resolving complex and ambiguous technical challenges.
• Technical Documentation: The ability to write clear and concise technical documentation for both internal and external audiences.

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• Design, build, and evolve test automation frameworks and internal tooling (Playwright + TypeScript as primary stack)
• Act as owner of the test ecosystem, including repositories, architecture, and long-term maintainability
• Define and enforce testing standards, guidelines, and best practices across engineering teams
• Enable developers to write effective tests by providing abstractions, utilities, and reusable components
• Drive test architecture decisions (structure, layering, fixtures, data handling, isolation strategies)
• Collaborate with teams to improve testability of systems (APIs, frontend, data flows) without directly owning feature tests
• Own and optimize CI/CD test pipelines (e.g., Jenkins), focusing on speed, reliability, and scalability
• Identify systemic issues (flakiness, instability, slow feedback loops) and implement structural solutions, not patches
• Design and maintain test data management and environment orchestration strategies
• Define, implement, and evolve quality gates and metrics (coverage, reliability, execution time, signal quality)
• Support teams in debugging complex failures by providing observability and diagnostic tooling
• Explore and integrate AI-driven testing capabilities to improve productivity and test robustness
• Mentor engineers and promote a quality engineering mindset across the organization

Who you are:

You Must Meet These Critical Qualifications (Mandatory requirements to be listed here)

• 2 to 5 years of experience
• Strong experience as an SDET / Quality Engineer with a focus on frameworks and tooling, not just test implementation
• Excellent programming skills in TypeScript / JavaScript
• Proven experience designing and maintaining test frameworks at scale
• Hands-on experience with modern automation tools (Playwright preferred)
• Strong understanding of test architecture patterns (test pyramid, separation of concerns, isolation strategies)
• Experience enabling teams through libraries, SDKs, or shared tooling
• Solid experience with CI/CD systems (e.g., Jenkins), including pipeline optimization and debugging
• Experience with API testing (REST/GraphQL) and designing reusable testing layers
• Strong problem-solving skills focused on root cause analysis and systemic improvements
• Comfortable working cross-team and acting as a technical reference for quality
• Fluent in English (written and spoken)

You Can Impress With These Additions (“Nice to have” to be listed here)

• Experience building internal developer platforms or test platforms
• Deep expertise in Playwright ecosystem (custom reporters, fixtures, plugins, parallelization strategies)
• Experience with GraphQL testing tooling and schema-driven validation
• Familiarity with quality gate systems (e.g., SonarQube / SonarCloud) and defining engineering-wide standards
• Experience with test data platforms (dynamic data generation, seeding, environment control)
• Exposure to AI-assisted testing / LLM-based tooling
• Backend development experience (Node.js preferred)
• Experience with containerization (Docker) and ephemeral environments
• Strong understanding of observability (logs, metrics, tracing) applied to test systems
• Experience in organizations where testing is decentralized but governed centrally

What we offer you: 

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance covered by the company 

👶 Financial support for birth, adoption, civil partnerships, or marriage

🚝 Transport allowance

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-FF1

About the opportunity

You will be part of the Intelligent Operations Platforms (IOP) or the Assistance segments, which cross-functional teams power the operations at N26 and in some cases enable other tech teams through a robust platform approach.

We are seeking a talented Lead Engineer to join our expanding teams and evolve our product, powered by a microservice architecture predominantly written in Java and Kotlin, using Spring Boot.

Our cross-functional teams are passionate about collaboration and sharing knowledge, as well as working with a high degree of autonomy.

As a Lead Engineer at N26, you will be encouraged to embrace the latest technological updates and given a platform to work on complex, interesting problems on a daily basis.

In this role, you will:

• Directly impact your team’s tech scope: work hand in hand with PM and EM to manage product technical roadmaps and dependencies to minimise technical debt.
• Architect & Build: Design, develop, and maintain high-availability, high-performance web applications that serve as the backbone of our internal operations.
• Foster tech-solid delivery: Drive the team's build-it-ship-it attitude by demonstrating healthy engineering practices, writing clean, well-tested, and well-refactored code with the team, and shipping it into production as often as possible
• Integrate AI: Implement new features and integrations with foundational models and automation systems to empower our back-office teams.
• Scale: Optimize, measure and monitor distributed systems to ensure seamless, continuous software delivery.
• Mentor & Document: Role model engineering excellence through code reviews, technical documentation, and knowledge sharing in multiple ways, cultivating learning and avoiding knowledge silos in the team
• Lead initiatives to improve our company-wide engineering culture and discover ways to multiply the effectiveness of the team and the organisation
• Be involved in recruitment and employer brand projects to help make our engineering team stronger

What you need to be successful:

Engineering Mindset & Design

• Design Patterns: A firm grasp of object-oriented programming, distributed systems principles and methodologies like DDD using architecture design patterns like Hexagonal, Event-Driven and Microservices.
• Quality First: A strong track record of using engineering best practices, including Clean Code, TDD/BDD, and deep observability.
• AI-Augmented Development: Proven experience in critically using AI coding agents (e.g., Claude Code, Gemini Code, GitHub Copilot) to accelerate delivery without compromising code integrity or security.

Technical Stack

• Modern backend: 5+ years of experience in building complex distributed systems in Java or/and Kotlin and Springboot/Spring AI.
• API Design: Solid experience designing and implementing robust REST APIs.
• Data & DevOps: Professional experience with PostgreSQL (performance and scalability) and "DevOps mindset" regarding CI/CD pipelines. Experience with AWS and/or Kubernetes is a plus.
• Bonus Points: Knowledge of Python or Generative AI frameworks (Langchain, RAG pipelines) is a significant plus.

Leadership & Soft Skills

• Bias for Action: A "can-do" attitude with a focus on product understanding to ensure continuous improvement and successful delivery.
• Effective leadership: Guide a team of mid and senior engineers to milestone delivery by unblocking and mentoring.
• Collaborative Spirit: Strong collaborative spirit with a commitment to knowledge sharing and mutual growth.
• Communication: Clear written and verbal communication skills, essential for a What you need to be successful:
• Strong ownership: A sense of independence and an ability to establish structures or processes to adapt to a constantly evolving domain and environment-

What's in it for you:

• Accelerate your career growth by joining one of Europe's most talked-about disruptors.
• Employee benefits including a competitive personal development budget, work-from-home budget, and discounts for fitness, wellness, language apps, and public transportation.
• A free Premium subscription on your personal N26 bank account, plus subscriptions for friends and family.
• Vacation: An additional day of annual leave for each year of service.
• Autonomy: A high degree of autonomy and access to cutting-edge technologies.
• Relocation: A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today's digital world. Technology and design empower everything we do and it's how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings.

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Sounds good? Apply now for this position.

Equal Opportunities

We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential. We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages.

If there's anything you need to make the application process work for you, please let us know by reaching out to candidate.exp@n26.com.

WHO WE ARE 🌍

We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team of 350+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

WHO WE'RE LOOKING FOR 🌟

The AI era isn't coming, it's already here. At Manychat, we're building it into the foundation of everything  and we need an Applied AI Engineer to help make that real.

Your main focus will be AI agents and agentic workflows, LLM-powered system orchestration, and automation pipelines that integrate into the business processes that actually matter. You'll work across internal and customer-facing systems, writing production-grade code and partnering with product and business teams to turn complex challenges into reliable, scalable solutions.

We'd love to work with someone who brings more than strong engineering fundamentals. Someone with the product mindset to understand business context, the communication skills to work fluidly across teams, and the pragmatism to choose solutions that are effective and built to last. Ownership matters here: we're looking for someone who drives work from discovery to rollout, not someone who hands things off at the first checkpoint.

If success for you means identifying real AI use cases, building things that work reliably at scale, and being a trusted technical partner to the teams around you, let’s talk! 

WHAT YOU'LL DO 🚀

• Design, build, and maintain AI-driven services and agent-based solutions for workflow and business process automation.
• Develop orchestration logic across LLMs, internal services, APIs, databases, and third-party platforms.
• Build backend components for AI products and automation pipelines using TypeScript and Node.js.
• Integrate AI-powered workflows with CRM, ERP, ticketing, knowledge management, communication, and other business systems.
• Implement and improve RAG, tool/function calling, memory/state handling, evaluation, and monitoring for AI use cases.
• Partner closely with Product Managers, domain experts, and business stakeholders to identify high-impact use cases and translate them into technical solutions.
• Contribute across the full product lifecycle: discovery, prototyping, production delivery, and iteration.
• Ensure production quality through testing, observability, reliability, security, performance, and cost awareness.
• Document architecture, technical decisions, and tradeoffs, and communicate them clearly to both technical and non-technical stakeholders.

TO SHINE IN THIS ROLE 💥

You'll need:

• 3 – 5 years of experience in software engineering, backend engineering, or applied AI engineering.
• Strong hands-on experience with TypeScript and Node.js in production environments.
• Experience building backend services, APIs, and integrations.
• Practical experience with LLM-based applications, AI automation, or agentic workflows.
• Solid understanding of RAG, prompt engineering, tool/function calling, and context management.
• Experience working with SQL/NoSQL databases and external APIs.
• Understanding of reliable backend patterns such as async processing, retries, queues, idempotency, and error handling.
• Ability to understand business workflows and translate ambiguous requirements into clear technical solutions.
• Experience collaborating with product teams, analysts, operations, and other stakeholders.
• Strong communication skills and the ability to explain complex solutions to both technical and non-technical audiences.

IT WOULD BE GREAT IF YOU HAVE 🤩

• Experience with LangChain, LangGraph, OpenAI SDK, LlamaIndex, or similar frameworks.
• Experience with workflow and orchestration tools such as n8n, Temporal, or event-driven systems.
• Familiarity with PostgreSQL, Redis, Kafka, BullMQ, or similar technologies.
• Experience with vector databases such as pgvector, Pinecone, Qdrant, or Weaviate.
• Experience with Python in AI/ML-related use cases.
• Experience with Docker, cloud platforms (AWS, GCP, Azure), and CI/CD pipelines.
• Exposure to observability and evaluation tooling for AI systems.
• Understanding of security, privacy, and governance considerations for AI-driven business systems.

Tech Stack

• Core: TypeScript, Node.js
• Backend: NestJS, Express, or similar frameworks
• AI/LLM: OpenAI API, Anthropic API, LangChain, LangGraph
• Data/RAG: PostgreSQL, pgvector, Redis, vector databases
• Integrations: REST APIs, webhooks, third-party SaaS platforms

Infrastructure: Docker, cloud services, CI/CD, logging and monitoring

WHAT WE OFFER 🤗

We care deeply about your growth, well-being, and comfort:

• 🌍 Hybrid onboarding to start work remotely and relocation support for you and your family.
• 💙 Comprehensive health insurance for both you and your family.
• 📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
• 🫶 Flexible benefits package to tailor perks that matters most for you.
• 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
• 🍽️ In-office perks, including free meals and snacks.
• 🤝 Company-funded sport activities, annual offsites and team-building events.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

With my application, I accept the Manychat Privacy Policy.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• Design, build, and evolve test automation frameworks and internal tooling (Playwright + TypeScript as primary stack)
• Act as owner of the test ecosystem, including repositories, architecture, and long-term maintainability
• Define and enforce testing standards, guidelines, and best practices across engineering teams
• Enable developers to write effective tests by providing abstractions, utilities, and reusable components
• Drive test architecture decisions (structure, layering, fixtures, data handling, isolation strategies)
• Collaborate with teams to improve testability of systems (APIs, frontend, data flows) without directly owning feature tests
• Own and optimize CI/CD test pipelines (e.g., Jenkins), focusing on speed, reliability, and scalability
• Identify systemic issues (flakiness, instability, slow feedback loops) and implement structural solutions, not patches
• Design and maintain test data management and environment orchestration strategies
• Define, implement, and evolve quality gates and metrics (coverage, reliability, execution time, signal quality)
• Support teams in debugging complex failures by providing observability and diagnostic tooling
• Explore and integrate AI-driven testing capabilities to improve productivity and test robustness
• Mentor engineers and promote a quality engineering mindset across the organization

Who you are:

You Must Meet These Critical Qualifications (Mandatory requirements to be listed here)

• 2 to 5 years of experience
• Strong experience as an SDET / Quality Engineer with a focus on frameworks and tooling, not just test implementation
• Excellent programming skills in TypeScript / JavaScript
• Proven experience designing and maintaining test frameworks at scale
• Hands-on experience with modern automation tools (Playwright preferred)
• Strong understanding of test architecture patterns (test pyramid, separation of concerns, isolation strategies)
• Experience enabling teams through libraries, SDKs, or shared tooling
• Solid experience with CI/CD systems (e.g., Jenkins), including pipeline optimization and debugging
• Experience with API testing (REST/GraphQL) and designing reusable testing layers
• Strong problem-solving skills focused on root cause analysis and systemic improvements
• Comfortable working cross-team and acting as a technical reference for quality
• Fluent in English (written and spoken)

You Can Impress With These Additions (“Nice to have” to be listed here)

• Experience building internal developer platforms or test platforms
• Deep expertise in Playwright ecosystem (custom reporters, fixtures, plugins, parallelization strategies)
• Experience with GraphQL testing tooling and schema-driven validation
• Familiarity with quality gate systems (e.g., SonarQube / SonarCloud) and defining engineering-wide standards
• Experience with test data platforms (dynamic data generation, seeding, environment control)
• Exposure to AI-assisted testing / LLM-based tooling
• Backend development experience (Node.js preferred)
• Experience with containerization (Docker) and ephemeral environments
• Strong understanding of observability (logs, metrics, tracing) applied to test systems
• Experience in organizations where testing is decentralized but governed centrally

What we offer you: 

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance covered by the company 

👶 Financial support for birth, adoption, civil partnerships, or marriage

🚝 Transport allowance

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-FF1

WHO WE ARE 🌍

We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team of 350+ people across three continents, we’re building the leading Chat Marketing platform — trusted by more than 1.5 million customers worldwide.

AI is one of our top strategic priorities. We’re building intelligent, production-grade systems that power conversations at scale — and we’re just getting started.

WHO WE'RE LOOKING FOR 🌟

We’re hiring a Senior Python Engineer to join our Data Product Team and help power the analytics behind Manychat’s growth.

You’ll work on a high-load, near real-time platform that transforms large volumes of platform data into personalized insights seen by millions of users. The features you build will directly impact activation, retention, and revenue.

As part of a small, high-impact team, you'll own the data platform end to end, including data warehouse and ManyChat platform integrations, high-load APIs, and data aggregation pipelines. You’ll help scale performance, evolve our architecture, and influence Python engineering standards across the company.

If you care about building scalable systems, working close to the product, and seeing measurable business impact from your code, this role is for you.

WHAT YOU'LL DO 🚀

• Build and maintain data platform that power Manychat’s analytics and insights features
• Design and implement async APIs using Python and FastAPI
• Develop and optimize ETL flows that transfer data from DWH (Snowflake) into PostgreSQL for fast and reliable access
• Design caching strategies using Redis to balance performance and data freshness
• Improve system reliability, observability, and performance under high load
• Collaborate closely with product teams across the entire product organization, partnering with all major product domains to deliver data and insights that power key user experiences
• Contribute to architectural decisions as the platform evolves toward more event-driven patterns
• Own features end to end from data modeling and API design to deployment and monitoring
• Help establish engineering best practices for Python services across Manychat

TO SHINE IN THIS ROLE 💥

You’ll need:

• 5+ years of software engineering experience, including 3+ years of deep, hands-on Python expertise. Strong background in designing and building scalable, high-load, production-grade systems with extensive use of asynchronous programming
• Hands-on experience designing and building REST APIs with FastAPI or a similar async framework
• Strong knowledge of relational databases and SQL, preferably PostgreSQL, including query optimization and performance tuning
• Experience working with caching (Redis/Valkey or similar), with a solid understanding of cache invalidation strategies
• Proven ownership of services end to end, including CI/CD pipelines, production deployments, monitoring, and ongoing performance improvements
• Strong understanding of system design and scalable architecture principles, with the ability to reason about reliability, consistency, and data freshness
• Experience collaborating cross-functionally with product and engineering teams and delivering user-facing product features in fast-paced environments
• Clear communication skills and the ability to explain technical tradeoffs while maintaining a high bar for code quality, testing, and maintainability

It would be great if you have:

• Experience building data platforms or analytics products
• Hands-on experience with Snowflake, ClickHouse, or other OLAP dbs
• Familiarity with event-driven architecture patterns
• Experience with Kubernetes, Docker, Helm, Terraform, and AWS
• Experience with observability tools such as Prometheus, Grafana, and OpenTelemetry
• Exposure to AI or machine learning driven product features
• Interest in growing into a Technical Lead role as the team expands

WHAT WE OFFER 🤗

We care deeply about your growth, well-being, and comfort:

• 🌍 Hybrid onboarding to start remotely and relocation support for you and your family.
• 💙 Comprehensive health insurance for you and your family.
• 📚 Professional development budget for conferences, courses, and learning resources.
• 🫶 Flexible benefits package tailored to your priorities.
• 🪴 Hybrid work and generous leave options for work-life balance.
• 🍽️ In-office perks including free meals and snacks.
• 🤝 Company-funded sports activities, annual offsites, and team-building events.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

With my application, I accept the Manychat Privacy Policy.