Job Description

Job Title: Specialist, Payroll Design  - JG 4
Reports to: Senior Manager ,  Payroll

Level: 4
Experience: 8–10 Years

Location: Bangkok

Role Purpose:
Payroll Service Design, Governance & Continuous Improvement is responsible for designing, maintaining, and enhancing the global payroll operational framework. This role ensures payroll operations are robust, efficient, and scalable by establishing strong SLAs, KPIs, governance controls, and a disciplined culture of continuous improvement.

A key element of this responsibility is to lead and embed these standards into all payroll projects, including system implementations, vendor transitions, and global expansions. By acting as the critical bridge between strategic design and operational execution, this role translates global payroll standards into practical, future-proof ways of working, ensuring consistent service delivery, financial accuracy, and audit readiness across all initiatives.

Key Responsibilities:

• Payroll Operating Framework & Governance
  • Own, maintain, and enhance the global payroll operating model, standard operating procedures (SOPs), process maps, and escalation frameworks.
  • Define and manage global payroll calendars and cut-off schedules.
  • Maintain the payroll governance and control framework, including approval matrices, segregation of duties, and the risk & control register.
  • Ensure all regional teams and external vendors adhere to defined global standards.
• Performance Management (SLA & KPI Oversight)
  • Design, implement, and manage a comprehensive global SLA and KPI framework covering accuracy, timeliness, first-time-right rates, and cost efficiency.
  • Produce and analyze monthly performance dashboards to track trends and identify service gaps.
  • Lead root-cause analysis for performance issues and drive corrective action plans.
• Audit, Compliance & Risk Management
  • Act as the primary point of coordination for all internal and external payroll audits (Internal Audit, External Audit, SOC1/ISAE).
  • Ensure perpetual audit readiness across the global payroll function.
  • Track, manage, and ensure timely closure of all audit findings and control action items.
• Continuous Improvement & Process Excellence
  • Establish and own the Payroll Continuous Improvement (CI) framework, identifying opportunities for automation, standardization, and simplification.
  • Lead CI initiatives (e.g., Lean, Six Sigma, Kaizen) to eliminate high-volume manual tasks, rework, errors, and process bottlenecks.
  • Quantify, track, and report on benefits realization, including reduced error rates, shorter cycle times, cost savings, and improved employee experience.
  • Foster a culture of continuous improvement across the payroll and accounting teams.
• Project, Change & Vendor Management
  • Serve as the payroll Subject Matter Expert (SME) for key projects, including system upgrades, vendor transitions, and country expansions.
  • Support User Acceptance Testing (UAT), cutover planning, and hypercare support to ensure successful project implementations.
  • Govern vendor performance through SLA tracking, preparing Quarterly Business Review (QBR) materials, and driving service improvement plans (SIPs).
  • Act as a central coordination point for resolving cross-regional operational issues.
• Payroll & Accounting Alignment
  • Partner closely with the Payroll Accounting team to ensure clear ownership and seamless handoffs between payroll processing and accounting activities.
  • Align on and reinforce controls impacting the general ledger (GL) and balance sheet integrity.
  • Support governance of payroll-to-GL reconciliation processes and escalate accounting-impacting issues.

Key Stakeholders:

• Head of Payroll Operations & Payroll Accounting
• Regional Payroll Managers & Teams
• Head of Payroll Accounting & Finance Controllers
• HR Operations, HRIT, and Shared Services Leadership
• Internal & External Audit Teams
• Payroll Vendors and Technology Partners

Success Measures (KPIs):

• Service Delivery: Consistent achievement or improvement against all payroll SLAs and KPIs (accuracy, on-time delivery).
• Quality & Efficiency: Measurable reduction in rework, retro payments, and manual processing time.
• Governance: Reduction in audit findings and strengthened control compliance.
• Improvement: Tangible benefits delivered through process simplification, automation, and standardization projects.
• Stakeholder Satisfaction: Positive feedback from regional and functional leaders on governance and support effectiveness.

Required Experience & Qualifications:

Experience:

• 7–8 years of progressive experience within global payroll operations, payroll project management, governance, or payroll accounting.
• Hands-on experience designing SLAs/KPIs, driving process improvement initiatives, and supporting large-scale payroll transformations.
• Proven experience managing outsourced payroll vendors and multi-country payroll models.
• Practical exposure to major payroll platforms (e.g., Workday, SAP, ADP, CloudPay, Dayforce).

Skills & Competencies:

• Analytical Acumen: Expert ability in data analysis, KPI design, trend spotting, and root-cause analysis.
• Process Excellence: Strong skills in process mapping, re-engineering, and methodologies like Lean or Six Sigma.
• Structured Governance: A meticulous and structured approach to documentation, controls, and risk management.
• Influential Leadership: Ability to lead, influence, and drive change without direct authority in a complex, matrixed environment.
• Communication: Exceptional verbal and written communication skills, capable of engaging effectively with technical teams, vendors, and senior leadership.
• Problem-Solving: A proactive and strategic problem-solver with a focus on designing sustainable, scalable solutions.

Top 5 Strategic Contributions for Payroll & Payroll Accounting

1. Establish a Unified Framework of Governance & Control

This role will create a single source of truth for how payroll is run, creating clarity and reducing risk for both operations and accounting teams.

• For Payroll Ops: Clear SOPs, escalation paths, and defined controls reduce ambiguity and prevent errors.
• For Payroll Accounting: A robust control framework and segregation of duties ensure the integrity of data flowing into the General Ledger (GL), making reconciliations smoother and more reliable.
• Result: A standardized, audit-ready environment that builds confidence with Finance and Internal Audit. 

2. Drive Data-Driven Performance Management with SLAs & KPIs

The manager will move the organization from reactive problem-solving to proactive performance management by implementing a clear metrics framework.

• For Payroll Ops: Metrics like First-Time-Right and retro correction rates directly measure process quality and pinpoint areas for improvement.
• For Payroll Accounting: Shared metrics on payroll accuracy provide an early warning system for potential accounting issues, allowing for proactive resolution before the books are closed.
• Result: Objective performance visibility that aligns both teams on shared goals of accuracy and timeliness.

3. Embed Continuous Improvement (CI) to Eliminate Manual Work & Rework

This role will systematically identify and eliminate the root causes of inefficiency that plague both departments.

• For Payroll Ops: Targeting high-volume manual tasks and error-prone steps directly reduces the operational burden and frees up capacity.
• For Payroll Accounting: Reducing rework and errors in payroll processing means fewer correcting journals and less time spent investigating discrepancies.
• Result: A more efficient function with lower costs, faster cycle times, and less frustration for both teams.

4. Champion Strategic Automation and Technology Optimization

The manager will act as a key driver for leveraging technology to create a seamless flow of accurate data from HR to Payroll to Accounting.

• For Payroll Ops: Identifying automation opportunities for data validation, report generation, and payment processing.
• For Payroll Accounting: Ensuring system upgrades and new tools are designed with seamless payroll-to-GL reconciliation in mind, automating data feeds wherever possible.
• Result: Reduced manual intervention, minimized risk of human error, and a more streamlined E2E process. 

5. Serve as the Central Hub for Vendor & Project Governance

This role ensures that external partners and internal projects deliver value and adhere to the organization's standards, rather than creating new problems.

• For Payroll Ops: Rigorous vendor SLA management and QBRs ensure service quality and hold partners accountable.
• For Payroll Accounting: By acting as the payroll SME on projects (e.g., system changes, new country expansions), the manager ensures that accounting requirements for controls and data integrity are "baked in" from the start, not added as an afterthought.
• Result: Successful, low-risk implementations and a predictable, high-quality service from vendors. 

#payroll #shanghai #beijing #hongkong #budapest #dublin #kualalumpur #malta #amsterdam #oslo #manila #warsaw #moscow #saintpetersburg #singapore #seoul #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #newdelhi #bangalore #india #yokohama  

Job responsibilities

Job qualifications

Other things to know

About Thoughtworks

#LI-Onsite

Overview:

The focus of this role is on our white-label offering, partnering with our B2B partners to ensure they have the data and services to leverage the Agoda’s technological products on their platform and provide a better experience for our shared customers. 

Agoda’s Senior Product Managers are responsible for defining the overall strategy and goals for Agoda’s various products, including the website, mobile applications and mobile website, email marketing, as well as advanced internal products and tools such as algorithmic PPC bidding systems and pricing software. SPMs drive the relentless innovation required to stay ahead in an extremely dynamic and competitive industry. SPMs create and maintain a product roadmap and will be responsible for communication with all stakeholders (business heads, marketing, developers, and senior management) to ensure that Agoda’s products continue to perform at the highest possible level and serve the needs of our many customer groups.

A Senior Product Manager will see the big picture and the small detail at the same time. He or she will understand the broad needs of the business, scan the competitive landscape in which their product operates, spot trends and technical developments and update the product roadmap as needed.  At the same time, he or she will understand every detail of the product from design to functionality to usability. They will need to understand various eCommerce metrics and concepts very well – conversion, repeat rates, ROI, site performance metrics, bounce rates, return on investment, etc.

In summary, an Agoda Senior Product Manager can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making, and consumer psychology – all at a scale that very few eCommerce companies in the world today can offer. 

 Responsibilities:

• Working on white-label products from ideation until launch
• Working closely with white-label partners to leverage Agoda’s technological product on their platform
• Monitoring and analyzing market conditions, conducting competitor and technological landscape analysis, and prioritizing market segment opportunities
• Setting the strategic direction of how to best align the short-term and the long-term strategy based on customer needs and business goals
• Converting strategic goals into operational tasks
• Managing an agile team for launch to create and maintain a consistent, branded look and feel across all products
• Defining KPIs for all projects and evaluating the success of a project
• Defining navigational flow and user experience on the site, apps, etc.
• Evaluating risks and tradeoffs associated with each course of action
• Working closely with users to ensure all projects meet business needs

 Qualifications:

• Bachelor’s degree in a technical field (i.e., Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
• 3+ years of experience in product management
• Strong communication and presentation skills (English and Japanese)

• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Experience working in a fast-paced and high-growth environment
• Experience in B2B2C, B2B or B2C products
• Experience and passion for web design, functionality, and testing
• Enthusiasm to develop engineered processes and technologies and to apply innovative solutions to make organizational improvements while encouraging creative thinking and innovation
• Ability to motivate and inspire development teams to achieve beyond what they imagined possible
• Ability to work well with and influence stakeholders at all levels
• Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
• Experience with the latest internet trends and technologies
• MBA or advanced Math, Computer Science, or Statistics degree preferred

In addition, the ideal candidate will demonstrate the following competencies and skill sets:

• Relentless curiosity and an urge to innovate, measure and improve
• Openness to change and new information
• Proven skills in recruitment and staff leadership
• Hands-on mentality
• Recognizes own strengths and weaknesses
• Process-oriented and strong problem-solving skills
• Capacity to identify and keep up to date on relevant global trends
• Collaborative and consensual approach.
• Commitment to ‘speed wins’ philosophy
• Highly ethical

Agoda is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status and other legally protected characteristics. If you need assistance or an accommodation due to a disability, please let us know.

#Tokyo #Osaka #Yokohoma #Kyoto #Sapporo #seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #tokyo #osaka #lisbon #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #kiev #seoul #LI-Hybrid

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About Openmind: 

Openmind by WPP is an integrated agency model drawing on talent from across WPP. It has been created to accelerate the European transformation for Nestlé’s media function. Core to the solution is the advanced best data and technology capabilities, fuelled by WPP’s investment in AI, to maximise the impact of Nestlé media investment. 

Role Summary and Impact

3 Best things about the job:

1. Working with brands across categories, ranging from traditional ones to more digitally evolved brands.

2. Work with best in business media partners & teams.

3. Attain strong understanding of cross channel media strategy by working on diversified category & teams

In this role, your goals will be:

In three months:

• Build a solid understanding of the client’s business and develop strong working relationships with key client contacts.
• Demonstrate effective collaboration with internal teams and external partners.
• Translate client objectives and business data into actionable media strategies and plans.
• Manage tasks efficiently and meet project timelines.

In six months:

• Establish trust and reliability with clients and internal teams through consistent delivery and proactive communication.
• Take ownership of day-to-day campaign management, providing insightful recommendations with minimal supervision.
• Contribute to campaign briefs with strategic input supported by data and channel insights.
• Ensure media plans align with client goals, KPIs, and budget parameters.

In 12 months:

• Deliver high-quality campaigns that drive measurable business results.
• Contribute innovative ideas and explore new media solutions beyond traditional planning.
• Support the team in developing stronger digital and cross-channel capabilities.
• Play an active role in award-worthy campaign submissions.

Skills and Experience:

• Develop and manage media strategies, planning, and execution for assigned brands.
• Collaborate with cross-functional teams (strategy, investment, analytics, and digital specialists) to deliver integrated campaign plans.
• Set clear campaign objectives, KPIs, and measurement approaches.
• Track and analyze campaign performance to optimize media efficiency and effectiveness.
• Conduct competitive analysis and category reporting to inform planning recommendations.
• Identify opportunities for innovation, partnerships, and new product offerings.
• Maintain good relationships with media partners and negotiate effectively where required.
• Guide junior team members and support their development through coaching and feedback.
• Contribute to continuous improvement of agency processes and best practices.

Skills and Experience

What you will need:

• Bachelor’s degree in Communication, Marketing, or a related field (Master’s degree is a plus).
• Minimum of 5 years’ experience in media planning, or integrated communications.
• Strong understanding of media fundamentals across all platforms, especially digital.
• Proven ability to manage multiple stakeholders — clients, partners, and internal teams.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Strong communication, presentation, and organizational skills.
• Fluent English communication skills. 

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted

Job purpose 

As the Communication Planning and Strategy Executive at aCommerce, you will be a key player in developing and executing communication strategies that enhance the online presence and sales performance of our e-commerce clients. You will be responsible for short video production, live-streaming marketing initiatives, and influencer and affiliate management within the e-commerce ecosystem. 

The role of CPS is to be part of the collaborative team, which consists of marketing, e-store manager, Key Account Management, and demand fulfillment. The CPS is expected to be the project lead from the marketing side, to grow the client’s e-Commerce GMV and revenue. CPS objective is to achieve the project KPI and project profitability, and reporting to (CPS) Communication Planning and Strategy Manager/Supervisor. 

Job Responsibilities:

Communication Strategy: 

• Develop and implement communication plans tailored to clients' e-commerce goals and target audiences. 
• Stay abreast of e-commerce industry trends, technological advancements, and competitor strategies. 
• Collaborate closely with cross-functional teams to ensure consistent messaging and branding across various e-commerce channels. 

Short Video Production: 

• Conceptualize, script, and coordinate to produce short videos that showcase our clients' products and services. 
• Collaborate with the creative team to ensure the video content is aligned with the client's brand and product offerings. 
• Optimize videos for various e-commerce platforms, ensuring they drive engagement and conversions. 

Live Streaming Marketing: 

• Plan and coordinate to execute live streaming campaigns on e-commerce platforms and social platforms to engage with our client's target audiences in real-time. 
• Monitor live streams and media plan (if any) to optimize product visibility and conversion rates.
•  Analyze live streaming performance data and adjust strategies for maximum ROI. 

Influencer and Affiliate Management: 

• Develop and manage influencer and affiliate marketing programs tailored to drive awareness, traffic, and sales for our e-commerce clients. 
• Identify and establish relationships with influential figures in e-commerce platforms and social platforms. 
• Coordinate with influencer and affiliate partners to promote our clients' campaigns effectively.

Reports 

• Track and report weekly or monthly on all activities, in all metrics including the impact of influencer collaborations on e-commerce sales and brand recognition, making data-driven adjustments to optimize program effectiveness. 

Key Requirements 

• Bachelor's degree in communications, marketing, public relations, or a related field
• 3-5 years of experience in a direct field related to communication planning and strategy for e-commerce brands or companies. 
• Deep understanding of e-commerce platforms and their trends. Tiktok is preferable.
• Strong analytical mindset with the ability to leverage data for decision-making.
• Strong understanding of marketing communication theory and principles. 
• Ability to think strategically and creatively. 
• Excellent written and verbal communication and presentation skills. 
• A self-starting attitude – the ability to work independently and take initiatives
• Ability to manage multiple projects simultaneously
• Good command in English

*Thai nationals only*

Overview of the Job

We are looking for an Accounting Manager to lead Sertis’ combined accounting and some finance operations task. This role goes beyond core accounting to also own treasury, accounts payable, accounts receivable, and finance operations, making sure cash, controls, and reporting all run smoothly. Reporting directly to the C-level, you will coach a small team of accounting and finance staff, partner with business units across Sertis, and play a central role in scaling our finance function as the company grows. 

In this role, you will get to:

• Own month-end, quarter-end, and year-end closing processes, ensuring accurate and timely financial statements in line with TFRS
• Manage the full accounts payable and accounts receivable cycles, including vendor payments, customer collections, aging analysis, and credit control
• Lead treasury and cash management activities, including daily cash positioning, bank relationship management, FX exposure monitoring, and short-term liquidity planning
• Ensure full compliance with Thai tax regulations (VAT, withholding tax, corporate income tax) and oversee timely filings and submissions
• Manage the annual external audit and serve as the primary point of contact for auditors, tax authorities, and regulators
• Develop, document, and continuously improve accounting and finance policies, internal controls, and SOPs across the end-to-end finance operations
• Partner with people team, project managers, and business team to align financial operations with commercial activity and improve working capital
• Support and Identify opportunities to automate and streamline finance processes, including driving better use, configuration, and module adoption of Odoo across accounting, AP, AR, and treasury
• Support strategic initiatives such as funding rounds, banking facilities, and corporate transactions as needed
• Support and coach a team accounting staff across general ledger, AP, AR, and treasury functions.

You’ll Be Successful If You Have:

• Bachelor’s degree in Accounting, Finance, or a related field; CPA is a plus, and an MBA, CFA, or further professional certification is a strong plus
• At least 5 years of experience across accounting and operations, with at least 1 year in a managerial or team-lead capacity; experience in the tech, services, or consulting industry is a plus.
• Strong technical knowledge of TFRS, Thai tax law, and statutory reporting; combined exposure to AP, AR, and treasury is essential
• Proven experience leading end-to-end close cycles, managing external audits, and overseeing cash and working capital
• Hands-on experiences with Odoo (ERP and accounting system) is highly preferred; equivalent experience with other ERPs (e.g., SAP, Oracle NetSuite, Microsoft Dynamics) combined with willingness to ramp up on Odoo will also be considered
• Advanced MS Excel skills (pivot tables, lookups, complex formulas) for analysis, reconciliation, and cash forecasting
• Strong analytical, problem-solving, and process-improvement mindset, with a keen attention to detail
• Excellent organizational and multitasking skills, with the ability to manage competing priorities in a fast-paced environment
• Strong in English communication and interpersonal skills, with the ability to present complex financial information to non-financial stakeholders

#LI-SERTIS

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth.

For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Openmind: 

OpenMind by WPP is an integrated agency model drawing on talent from across WPP. It has been created to accelerate the European transformation for Nestlé’s media function. Core to the solution is the advanced best data and technology capabilities, fuelled by WPP’s investment in AI, to maximise the impact of Nestlé media investment.  

Role Summary and Impact:
3 best things about the job:

1. Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire value exchange process
2. Lead account ‘project manager’ for the entire business accountable for achieving deadlines across all campaigns and deliverables
3. Act as key liaison accountable for the entire work product (for assigned client brands) among each business unit (Business Planning, Invention and Exchange) that contribute to the overall media plan development process both internal and external

In this role, your goals will be: 
In three months:

• Begun to develop relationships with the key day-to-day team, client and media partner contacts
• Used your strong media contacts to unlock innovative solutions for the client both proactively and in response to briefs.
• Have a clear understanding of the day-to-day implementation and reporting tools utilized by the team

In six months:

• Motivated and inspired the team to produce a high quality work
• A thorough understanding of the client’s business, working as an extension of their marketing team and fostering strong relationships with key stakeholders
• Become familiar with the Mindshare Adaptive Marketing Framework, and applied it to client briefs
• Been involved with annual negotiations to maximize client investment

In 12 months:

• Ensured that your client servicing is best in class
• Trained and mentored junior team members
• Shared your specialist digital knowledge with the agency to contribute to our continuous learning environment
• Ensured client is kept up to date on the media landscape, providing necessary media information and updates and competitor reports.

What you’ll bring:

• Developing innovative and effective digital communication solutions in response to client briefs
• Ensuring creativity, accuracy and timely output across the portfolio.
• You will have a strong point of view on the digital landscape and will be comfortable presenting new, innovative thinking to clients.
• Your success will be measured through success in team engagement, delivering award-worthy case studies, impressive feedback scores from clients and year on year delivery against financial targets.

Skills and Experience 
Minimum qualifications:

• Under graduate degree in communication or media or business management (Post-graduate/masters preferred)
• At least 5 years in media planning experience or related field required
• Knowledgeable about and experienced with the concepts, approaches and issues involved in tactical media planning
• Familiar with the timelines, processes and needs of the implementation of all mediaKnowledgeable about new approaches to and developments in tactical planning
• Demonstrated critical thinking and problem solving
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure
• Ability to make decisions and use critical thinking
• Knowledge and use of various research systems

Life at WPP Media
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
 
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About Mindshare: A Leading WPP Media Brand, Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

Role Summary and Impact

3 Best things about the job:

1. Working with brands across categories, ranging from traditional ones to more digitally evolved brands.

2. Work with best in business media partners & teams.

3. Attain strong understanding of cross channel media strategy by working on diversified category & teams

In this role, your goals will be:

In three months:

• Build a solid understanding of the client’s business and develop strong working relationships with key client contacts.
• Demonstrate effective collaboration with internal teams and external partners.
• Translate client objectives and business data into actionable media strategies and plans.
• Manage tasks efficiently and meet project timelines.

In six months:

• Establish trust and reliability with clients and internal teams through consistent delivery and proactive communication.
• Take ownership of day-to-day campaign management, providing insightful recommendations with minimal supervision.
• Contribute to campaign briefs with strategic input supported by data and channel insights.
• Ensure media plans align with client goals, KPIs, and budget parameters.

In 12 months:

• Deliver high-quality campaigns that drive measurable business results.
• Contribute innovative ideas and explore new media solutions beyond traditional planning.
• Support the team in developing stronger digital and cross-channel capabilities.
• Play an active role in award-worthy campaign submissions.

Responsibilities of the role:

• Develop and manage media strategies, planning, and execution for assigned brands.
• Collaborate with cross-functional teams (strategy, investment, analytics, and digital specialists) to deliver integrated campaign plans.
• Set clear campaign objectives, KPIs, and measurement approaches.
• Track and analyze campaign performance to optimize media efficiency and effectiveness.
• Conduct competitive analysis and category reporting to inform planning recommendations.
• Identify opportunities for innovation, partnerships, and new product offerings.
• Maintain good relationships with media partners and negotiate effectively where required.
• Guide junior team members and support their development through coaching and feedback.
• Contribute to continuous improvement of agency processes and best practices.

Skills and Experience

• Bachelor’s degree in Communication, Marketing, or a related field (Master’s degree is a plus).
• Minimum of 5 years’ experience in media planning, or integrated communications.
• Strong understanding of media fundamentals across all platforms, especially digital.
• Proven ability to manage multiple stakeholders — clients, partners, and internal teams.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Strong communication, presentation, and organizational skills.
• Fluent English communication skills. 

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Associate Manager, Partner Communications:

Agoda is looking for a creative, yet analytical Associate Manager for Partner Communications to join our team and support the ideation, optimization, analysis and execution of our B2B CRM campaigns globally.

This role will support the end to end delivery of CRM campaigns/products which support a mixture of wider-company initiatives, ongoing engagement metrics and maintaining/optimizing key products that drive ecommerce revenues. The channels include email, push notifications, SMS, web/in-app messaging and more.

The Associate Manager, Partner Communications will work from the strategic to production level on campaigns to our supply partners, using market-leading technology – come up with a great idea and see it come to life all across the globe.

Our program is highly sophisticated, data-centric and now is a great time to inject some creative flair into this high visibility channel.

Your performance will be measured by the incremental growth your campaigns drive, your ability to create fast learnings and your aptitude to collaborate closely with a high performing team of experts.

You will be part of the Marketing team, reporting to the Senior Manager, Partner Communications, based at our regional headquarters in Bangkok.

Your responsibilities:

• Be curious. Look for gaps in our existing portfolio and look for creative new ways to communicate important brand messages – drive the creative team to push boundaries; benchmark key competitors, but also strive to be a category leader
• Take ownership. Manage campaigns from end to end - the daily set-up of one-time and automated mobile campaigns. Work with the marketing team to develop/optimize existing products, manage targeting and segmentation, scheduling and deployment. Own the customer experience and ensure users remain engaged, optimized and active
• Think ahead. Manage the roadmap to document and schedule all experiments/campaigns delivered globally
• Look for opportunities. Optimize key metrics including CTR, open rates, and sales.
• Design new products and experiences to address key business needs
• Act fast. Champion best practices, industry trends, and ensure these are translated into tangible ideas and department frameworks
• Test, test and test some more. Develop an ongoing and detailed AB testing plan to help the continuous improvement of key metrics

Your attributes:

• You’re an ideas-person, balancing creative flair, data insights and sound commercial sense
• You’re analytical, great with numbers and can visualize the data to obtain quick buy-in from stakeholders
• You’ve done it before (3+ years of analytical and/or digital experience) and have a proven track record of delivering projects; industry experience an advantage
• You’re technical enough to discuss flows, logic and data with IT geeks, but you don’t let it overpower your creative edge and customer-focused approach
• You can think at scale and deliver translatable ideas that work across languages, cultures and in the digital age, different devices

Your approach:

• You know your product and market inside-out and constantly evaluate the best-in-class competitors or peers to drive constant self/function improvement
• You’re used to taking action and you simplify your tasks to achieve your goals
• You believe that learning is everything – to you, testing is the best way to learn.
• You constantly think about scalability, whilst understanding and accommodating segment nuances for optimal results
• You can collaborate and motivate different stakeholders towards a single goal, some of whom may work in different functions/departments and have different KPIs
• Excellent verbal and written communication. You can adapt your style for multi-cultural and cross-functional audiences, simplifying and adapting your message appropriately

Your qualifications & experience:

• A minimum of a Bsc./equivalent in mathematics, marketing, communication, business, or other related field. An MBA/Masters’ degree an advantage.
• At least 3 year’s relevant work experience in an analytical or data-driven marketing field
• Strong analytical and quantitative skills, ability to use data to develop and measure marketing campaigns. You must be very comfortable using data to make recommendations and drive decisions.
• Sound knowledge of digital marketing best practices, measures and metrics.
• Advanced knowledge of Excel – VLOOKUP and Pivot Tables should be second-nature
• Strong communication skills and attention to detail
• Solid project management skills
• Team management experience, including people development and KPI setting
• Experience using SQL and similar queries to analyze data

#STRA #ANLS #MRKT #3 #LI-TR2 #hongkong #singapore #hcmc #kualalumpur #mumbai #newdelhi #delhi #bangalore #bengaluru #hochiminh #jakarta #manila #hongkong #beijing #toronto #vancouver #berlin #paris #barcelona #london #madrid #bangkok #thailand #greater sao paulo #chennai #paris #dallas #netherlands #kolkata #seatle #warsaw #tokyo data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance metabase analytics shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

Agoda is looking for a creative, yet analytical Associate Manager for Partner Communications to join our team and support the ideation, optimization, analysis and execution of our B2B CRM campaigns globally.

This role will involve the end-to-end delivery of CRM campaigns/products which support a mixture of wider-company initiatives, ongoing engagement metrics and maintaining/optimizing key products that drive revenues. The channels include email, push notifications, SMS, web/in-app messaging and more.

The Associate Manager, Partner Communications will work from the strategic to production level on campaigns to our supply partners, using market-leading technology – come up with a great idea and see it come to life all across the globe.

Our program is highly sophisticated, data-centric and now is a great time to inject some creative flair into this high visibility channel.

Your performance will be measured by the incremental growth your campaigns drive, your ability to create fast learnings and your aptitude to collaborate closely with a high performing team of experts.

You will be part of the Marketing team, reporting to the Head of Partner Communications, based at our regional headquarters in Bangkok.

Your responsibilities:

• Be curious. Look for gaps in our existing portfolio and look for creative new ways to communicate important brand messages – drive the creative team to push boundaries; benchmark key competitors, but also strive to be a category leader
• Take ownership. Manage campaigns from end to end - the daily set-up of one-time and automated mobile campaigns. Work with the marketing team to develop/optimize existing products, manage targeting and segmentation, scheduling and deployment. Own the customer experience and ensure users remain engaged, optimized and active
• Think ahead. Manage the roadmap to document and schedule all experiments/campaigns delivered globally
• Look for opportunities. Optimize key metrics including CTR, open rates, and sales.
• Design new products and experiences to address key business needs
• Act fast. Champion best practices, industry trends, and ensure these are translated into tangible ideas and department frameworks
• Test, test and test some more. Develop an ongoing and detailed AB testing plan to help the continuous improvement of key metrics

Your attributes:

• You’re an ideas-person, balancing creative flair, data insights and sound commercial sense
• You’re analytical, great with numbers and can visualize the data to obtain quick buy-in from stakeholders
• You’ve done it before (3+ years of analytical and/or digital experience) and have a proven track record of delivering projects; industry experience an advantage
• You’re technical enough to discuss flows, logic and data with IT geeks, but you don’t let it overpower your creative edge and customer-focused approach
• You can think at scale and deliver translatable ideas that work across languages, cultures and in the digital age, different devices

Your approach:

• You know your product and market inside-out and constantly evaluate the best-in-class competitors or peers to drive constant self/function improvement
• You’re used to taking action and you simplify your tasks to achieve your goals
• You believe that learning is everything – to you, testing is the best way to learn.
• You constantly think about scalability, whilst understanding and accommodating segment nuances for optimal results
• You can collaborate and motivate different stakeholders towards a single goal, some of whom may work in different functions/departments and have different KPIs
• Excellent verbal and written communication. You can adapt your style for multi-cultural and cross-functional audiences, simplifying and adapting your message appropriately

Your qualifications & experience:

• A minimum of a Bsc./equivalent in mathematics, marketing, communication, business, or other related field. An MBA/Masters’ degree an advantage.
• At least 3 year’s relevant work experience in an analytical or data-driven marketing field
• Strong analytical and quantitative skills, ability to use data to develop and measure marketing campaigns. You must be very comfortable using data to make recommendations and drive decisions.
• Sound knowledge of digital marketing best practices, measures and metrics.
• Advanced knowledge of Excel – VLOOKUP and Pivot Tables should be second-nature
• Strong communication skills and attention to detail
• Solid project management skills
• Team management experience, including people development and KPI setting
• Experience using SQL and similar queries to analyze data

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis

data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Get to Know our Team: 

Strategy & Analytics is fast growing and dynamic team within Strategic Partnerships department of Agoda. The team is responsible for developing and scaling a range of marketing solutions for accommodation partners focusing on growth, visibility and conversion, as well as advertising and display marketing solutions for businesses and travel organizations. The team scope includes business development and sales, project management, trainings, contracting operations, risk assessment and collections operations, product development work and data analytics.

In this role, you'll get to: 

What you'll need to succeed:

It's Great if you have:

• Experience with complex analytics and statistical/machine learning techniques using R/Python/Spark
• Experience building automated analytical processes and functionality
• Any Master’s degree or MBA

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis

data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

The Opportunity:

A Marketing Specialist helps us scale our channels, improve our targeting and execute on ideas reaching millions of customers and driving a significant share of Agoda's overall performance.

As a Marketing Specialist, you will be working on all kind of projects - from large scale seasonal campaigns to machine-learning driven optimizations, using a variety of tools and learning all about customers behaviour.

Some typical activities that you will support are:

• Test, measure, decide: you will think, plan and collaborate on new test ideas to improve customer engagement, business results and system performance
• Cross-team collaboration: we are the voice of Agoda to the customers and there are many teams with something to say. You will work with them to understand the goal, design the communication, launch the campaign and measure the results
• Campaign execution: our team manages multiple channels and products and we are always looking for more. You will take ownership of some of those and maintain, monitor, optimize them and, possibly, help us create new ones.

In this Role, you’ll get to:

• Learn: From understanding how to improve and streamline the execution to learning technical concepts and details necessary to realize sophisticated ideas, we will help you become super-efficient and super-effective. In the process, you will learn all about CRM: when, how and with what to reach out to customers.
• Deliver value: our biggest constraint is not coming up with new ideas but managing to launch and test always more of them. By helping us with that you will effectively become a multiplier for our team's results.
• Test: prove your ideas by A/B testing changes to any of our communication products. Define your hypothesis, design the framework, launch the campaign, collect and analyze the results of large scale, quick delivery tests. Everybody's ideas are welcome and yours are no different.

This role is good for you if you:

• Are self-driven, self-organized and hard working: there is a lot to do here. It's fun, rewarding and you will learn tons along the way, but it's still a lot and we need someone who really wants to make a difference.
• Have the ambition to become something more: we hire for the long term and help people grow. You will learn a lot and get a real chance to progress in your career - and not necessarily as a Campaign Manager. Analyst, Project Manager, Account Manager: these are all possible growth trajectories if you show the right skills.
• Want a chance to learn how to innovate and always improve: Agoda is never happy with the status quo: we're on a quest for continuous improvement. You will learn how to review what you do, how to analyze data, how to come up with ideas and how to validate hypothesis before testing them and seeing what kind of results you can actually drive yourself.

What you’ll Need to Succeed:

• Great work ethics: you will do whatever it takes to deliver what has been agreed to
• Willingness and ability to learn: don't just execute, but also see how you can become always more efficient
• Detail oriented, organized and good time management skill 
• Familiarity with quantitative analysis (advanced Excel)
• Good command of the English language

It’s Great if you Have:

• Experience with Customer Marketing/Campaign Execution
• Bachelor Degree or higher from top university in a economics, statistics, engineering, finance, business administration or marketing subject
• Experience with basic SQL

#STRA#ANLS#MRKT#3#LI-TR2 #budapest #bangalore #newdelhi #jakarta #Phuket #bangkok 

data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

About the Role

The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

What You’ll Do

• Provide input to the writing of proposals and Statements of Work
• Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
• Assist with assessment and design of solutions
• Assist with Veeam Software solution implementation effort estimation
• Assist with post-installation issues
• Create white papers, solutions guides, best practices, custom documentation, etc.
• Deliver onsite knowledge transfer on Veeam Software solutions
• Assist in the selling of Professional Services
• Document configuration and completed activities
• Analyze installed environments and guide optimal Veeam Software configurations
• Facilitate communication between client and Veeam support
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
• Provide input for improvement of process and documentation
• Overnight travel to meet company goals and objectives
• Perform other duties, as assigned

What You’ll Bring

• VMware VCP, Microsoft MCSE or equivalent experience
• Prince 2, ITIL, PMP, or equivalent experience
• Bachelor’s Degree in technology required (A combination of education and experience will be considered)
• Hands-on experience with Veeam’s Core products
• Proven Consulting and Project Management experience
• Excellent communication, interpersonal and relationship-building skills
• Responsible for understanding customer needs and architecting an appropriate solution.
• Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated technologies.
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
• Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
• Experience with Data Management, Data Protection, Data Analytics
• Extensive experience with Data Center, Business Continuity and Operating Systems
• A proven track record of success (Attitude, Competency, Activity Levels)
• Experience successfully managing multiple simultaneous projects and accounts
• Working knowledge of Cloud technologies, capabilities, and protocols

#LI-LW1 

This role is based in Bangkok, Thailand, and is open to candidates worldwide. We offer a generous relocation package to ensure a smooth transition to living and working in Bangkok.

The Opportunity

The B2B event marketing team is looking for a strategic and results-driven Marketing Manager to own and scale this channel - events are strategic levers for growth, activation, and relationship building. 

This is not a logistics-led role. While operational execution is a critical component, this position sits at the intersection of strategy and execution, shaping how events drive measurable business impact at scale, it lies in strategic planning, stakeholder orchestration, and building scalable frameworks that elevate events into a measurable business growth engine.

We are looking for someone who thrives in ambiguity, builds clarity through frameworks, and can lead complex cross-functional initiatives with discipline and influence, can earn strong stakeholder trust and executive confidence.

Traditional event production experience is not a prerequisite. A background in consulting, strategy, PMO, is highly valued and encouraged to apply 

As a key player in the marketing and sales ecosystem, you will work closely with regional sales teams and business development teams to ensure that events align with business priorities, enable and support business objectives, and contribute directly to revenue goals. You’ll be responsible for end-to-end event management.

Key Responsibilities

1. Event Strategy & Business Integration

• Translate commercial priorities into event strategies with clear business cases
• Develop annual roadmaps aligned to growth objectives
• Define success metrics beyond attendance (pipeline impact, activation, ROI, incrementality)
• Create scalable playbooks and operating models
  
  

2. Cross-Functional Leadership

• Partner with Business development, Sales, Supply, PR, Content, Branding and Senior Leadership
• Align diverse stakeholders with competing priorities
• Drive structured working sessions and executive updates
• Influence without direct authority in a matrix organization
  
  

3. Program & Project Governance

• Lead large, multi-workstream initiatives end-to-end
• Build detailed project plans with risk mitigation and milestone tracking
• Establish governance cadence and reporting mechanisms
• Ensure disciplined execution across markets and teams
  
  

4. Performance Measurement & Optimization

• Build measurement frameworks and post-event impact analysis
• Identify key performance levers and iterate based on data
• Develop dashboards to track ROI and business outcomes
• Introduce test-and-learn approaches to improve effectiveness

Requirements

We are intentionally looking beyond traditional event planners. You may come from:

• Management consulting
• Strategy or business transformation teams
• PMO or complex program leadership roles
• Business operations in high-growth environments
  
  

You likely demonstrate:

Structured Problem-Solving

• Ability to turn ambiguity into clear frameworks and action plans
• Strong analytical thinking and commercial acumen
  
  

Stakeholder Mastery

• Experience working with senior leadership
• Comfortable navigating high-visibility, high-complexity environments
• Strong influence skills without relying on hierarchy
  
  

Execution Excellence

• Exceptional project management discipline
• Ability to manage multiple concurrent initiatives
• Strong attention to detail without losing strategic altitude
  
  

Business Orientation

• Understands P&L drivers and growth mechanics
• Makes data-informed decisions
• Focused on impact, not activity

Get To Know Our Team:

Travel Distribution is a team of creative entrepreneurs that develop and scale travel API solutions for Agoda’s and other Booking Holdings strategic partners.  
Our teams are structured to acquire, manage relationships and optimize the performance of accommodation API partners, both on buying and selling sides. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek.  Utilizing our strong brand and resources, we gain access to most competitive accommodation inventories worldwide as well as build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and services and deliver significant profits to the overall business.   

The Opportunity:

The key objectives of Strategic Partnerships Centre of Excellence are to ideate, scope, create and implement new initiatives, commercial programs or operational processes tailored to enable our commercial and technical account management teams to grow performance partners portfolio, covering multiple geographies and types – from third-party accommodation suppliers (Bedbanks, DMCs, wholesalers and others)  to b2b API accommodation buyers (OTAs and travel platforms, travel agents networks, airline and other businesses managing their trave funnels). 

You will join a Travel Distribution core team in Bangkok and collaborate with our account management teams as well as stakeholders in tech, finance, supply, marketing and legal teams to drive complex projects. 

The core functions of the team include: 

• Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business 
• Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners 
• Revenue optimization initiatives through distribution and pricing experiments content improvements 
• Enabling and supporting account management teams with tools, documentation and efficient processes 
• Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners 
• Credit risk management  
• Maintaining and setup control frameworks and SLAs agreed with major stakeholders, 
• Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc.  

What You’ll Do:

A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on. 
 
This position is based in Bangkok.  

What You’ll Need to Succeed:   

• 5+ years of experience demonstrated ability to lead cross‑functional strategy or program initiatives end‑to‑end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience

• Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools 

• Strong critical thinking, strategic thinking and problem-solving skills 

• Fluent in English with strong stakeholder management skills 

• Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins 

• Independent and self-driven 

• Able to move fast and adapt well with changes  

Good to have 

• Experience with SQL and Tableau 

• Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills 

• Experience in go-to-market initiatives implementation 

#Bangkok #Singapore #India #KualaLampur #Tokyo #Manila #Beijing #Shanghai #Hongkong

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth.

For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Openmind: 

OpenMind by WPP is an integrated agency model drawing on talent from across WPP. It has been created to accelerate the European transformation for Nestlé’s media function. Core to the solution is the advanced best data and technology capabilities, fuelled by WPP’s investment in AI, to maximise the impact of Nestlé media investment.  

Role Summary and Impact:
3 best things about the job:

1. Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire value exchange process
2. Lead account ‘project manager’ for the entire business accountable for achieving deadlines across all campaigns and deliverables
3. Act as key liaison accountable for the entire work product (for assigned client brands) among each business unit (Business Planning, Invention and Exchange) that contribute to the overall media plan development process both internal and external

In this role, your goals will be: 
In three months:

• Begun to develop relationships with the key day-to-day team, client and media partner contacts
• Used your strong media contacts to unlock innovative solutions for the client both proactively and in response to briefs.
• Have a clear understanding of the day-to-day implementation and reporting tools utilized by the team

In six months:

• Motivated and inspired the team to produce a high quality work
• A thorough understanding of the client’s business, working as an extension of their marketing team and fostering strong relationships with key stakeholders
• Become familiar with the Mindshare Adaptive Marketing Framework, and applied it to client briefs
• Been involved with annual negotiations to maximize client investment

In 12 months:

• Ensured that your client servicing is best in class
• Trained and mentored junior team members
• Shared your specialist digital knowledge with the agency to contribute to our continuous learning environment
• Ensured client is kept up to date on the media landscape, providing necessary media information and updates and competitor reports.

What you’ll bring:

• Developing innovative and effective digital communication solutions in response to client briefs
• Ensuring creativity, accuracy and timely output across the portfolio.
• You will have a strong point of view on the digital landscape and will be comfortable presenting new, innovative thinking to clients.
• Your success will be measured through success in team engagement, delivering award-worthy case studies, impressive feedback scores from clients and year on year delivery against financial targets.

Skills and Experience 
Minimum qualifications:

• Under graduate degree in communication or media or business management (Post-graduate/masters preferred)
• At least 5 years in media planning experience or related field required
• Knowledgeable about and experienced with the concepts, approaches and issues involved in tactical media planning
• Familiar with the timelines, processes and needs of the implementation of all mediaKnowledgeable about new approaches to and developments in tactical planning
• Demonstrated critical thinking and problem solving
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure
• Ability to make decisions and use critical thinking
• Knowledge and use of various research systems

Life at WPP Media
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
 
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About the job 

This role is suitable for candidates with a few years of project management experience who enjoy coordinating cross-functional teams, managing project timelines, and supporting successful delivery in a fast-paced environment.

In this role, you will get to:

• Support and manage end-to-end IT project delivery across software development, system implementation, and digital platform projects
• Coordinate project scope, timeline, budget, resources, and risks to ensure projects are delivered successfully
• Work with business users, internal teams, vendors, and external partners to align project requirements and priorities
• Track project progress, milestones, and KPIs, and prepare regular project status updates
• Facilitate meetings, follow up on action items, and ensure effective communication across project teams
• Identify project risks and issues, and support the implementation of mitigation plans
• Prepare and maintain project documentation, reports, and project plans
• Support vendor-related activities such as coordinating requirements, reviewing proposals, and managing delivery timelines
• Help drive continuous improvement in project processes and team collaboration

You’ll be successful if you have:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field
• At least 3 years of experience in IT project management, project coordination, or technology delivery
• Experience supporting software development, system implementation, or digital transformation projects
• Familiarity with SDLC and project management methodologies such as Agile, Scrum, or Waterfall
• Strong organizational and stakeholder management skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Good analytical, problem-solving, and communication skills
• Experience working with both technical and business teams
• Good English communication skills, both written and spoken

APPLY NOW!

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The Opportunity:

As an Indirect Tax Manager, you will have the unique opportunity to work in Bangkok for Agoda Services Co. Ltd. You will be part of a broader tax advisory team that is rapidly growing in light of the changing tax landscape for digital services. While being part of the broader Tax and Finance team (more than 300 professionals) you will also work closely with the Product, Commercial and Legal teams.  

The aim of this position is to manage global tax advisory matters related to VAT, sales tax, GST and other indirect taxes for Agoda, including the compliance with tax regulations across the globe, with special focus on relationship and transactions with Strategic Partners in a fast‑evolving business environment. You will have end-to-end responsibility for your own projects from scoping the challenge (incl. budgeting) to the overall solution (execution and implementation), including stakeholder management and relationships with our tax advisors. While this role remains very hands-on, you will also be expected to contribute to the long-term vision of the tax team and to share your tax technical expertise with the broader team to support their growth.  

This role involves interaction with our Senior Leadership Team, US parent company, sister brands, international offices, business managers, functional teams, IT and other finance and legal colleagues. Due to rapid growth of the organization, the tasks and duties of this role may evolve over time.  You are expected to proactively identify new areas where tax support is needed, take initiative in shaping solutions, and take on additional challenges and responsibilities as they arise.  

You will operate in a highly dynamic, project‑driven environment where business models, products and partnerships evolve rapidly, requiring strong initiative, proactive problem‑solving and being comfortable with ambiguity.

What You’ll Do:

Key Roles and Responsibilities 

• Assessment of indirect tax position and interpretation of our business models 
• Analyze indirect tax implications and define requirements for existing and new programs/products and partnerships proactively identify risks and opportunities, make relevant key decisions and drive the practical implementation of these requirements in internal systems
• Research and keep abreast of global indirect tax developments, evaluate and decide on necessary business and process changes, develop and execute plans accordingly to ensure compliance with new tax rules and regulations
• Work on contracts and evaluate/work on them from an Indirect Tax Advisory perspective. 
• Manage and oversee indirect tax projects and develop strategic and operational implementation work plans to ensure new service or country launches are tax compliant and timely.
• Manage, influence, and challenge cross-functional stakeholders (Commercial, Product, Legal, Finance, IT, etc.) to ensure tax compliant and scalable solutions, assertively representing tax requirements while balancing business objectives.
• Solid understanding of how indirect taxes affect in-house financial applications and systems,
• Oversee and support team members working on reconciliation of revenue, purchase, output VAT/GST and input VAT/GST with financials
• Coordinate with external advisors on various indirect tax issues, e.g. obtain tax advice as necessary and support team members with accurate and timely indirect tax reporting and tax payments. Responsible for indirect tax awareness and appreciation within the Agoda group.
• Contribute to the long-term vision of the tax team

Required Qualifications: 

• Bachelors or Master’s degree in Tax Economics/Law, Accounting, Finance or any business/similar related field. Graduate degree in taxation is an additional asset
• Minimum 8 years of indirect tax experience in a Big 4 / Top law firm / major in-house experience is a plus
• Solid technical knowledge of indirect taxes (VAT/GST) in a global environment is a must. Previous experience in APAC, EMEA or US regions is a plus  
• Detail-oriented individual who independently and proactively lead medium/high complexity projects with global impact (cross-functional) drive them through problem definition, design, execution, analysis, recommendation and implementation
• Project management expertise and organizational skills are a strong plus.
• Strong English) verbal and written communications skills, with the ability to effectively communicate complicated tax technical issues to senior leadership
• Experience with indirect tax setup in systems, including ERP systems (Oracle) is an asset
• E-commerce or travel industry experience is a plus

Preferred Qualifications: 

• Self-motivated, proactive and results-oriented working with identifying, defining and scoping challenges and opportunities, taking full ownership of tasks and responsibilities
• Exceptional interpersonal skills with the ability to interact with all levels of cross-functional teams
• Ability to clearly express ideas and adapt communication style to different stakeholders (e.g., senior leadership, commercial teams, product and engineering), while being confident and assertive in presenting tax positions
• Having a good grasp of detail whilst understanding the “bigger picture”
• Demonstrated can-do mindset, with the ability to take ownership in ambiguous situations, have sound judgment with incomplete information, and move projects forward
• Energetic and driven personality
• Comfortable working in a fast paced and dynamic environment, managing shifting priorities and evolving projects/business and adapting well to change

#hongkong #singapore #thailand #spain #madrid #barcelona#london #newyork #shanghai #jakarta #bali #tokyo #osaka #yokohama #hcmc #hanoi #taipei #phuket #seoul #manila #kualalampur #rome #hungary #italy #france #dublin #ireland #budapest #hongkong #toronto #vancouver #4 #ACCT  #newdelhi #gurugram #hyderabad #bangalore

The Opportunity 

Are you passionate about driving operational excellence and process transformation? Do you thrive in a fast-paced, data-driven environment? Agoda’s Finance Operations Excellence is seeking an Assistant Manager/Senior Specialist to help us reimagine and optimize our finance processes. You will play a key role in identifying improvement opportunities, implementing best-in-class solutions, and supporting our journey towards building a world-class finance operations center. 

Key Responsibilities 

• Process Improvement & Transformation: 
  Analyze, design, and implement process improvements across finance operations (AP, AR, GL, payments, reconciliations, etc.) to drive efficiency, accuracy, and business value. Be comfortable in executing VSMs and Kaizens independently. Be conversant with the latest trends in process improvement leveraging AI/ML and GenAI 

• Data Analysis & Insights: 
  Leverage data analytics to identify trends, root causes (using lean methods), and improvement opportunities. Develop dashboards and reports to monitor KPIs and process health. 

• Project Management & Stakeholder Engagement: 
  Support and/or lead cross-functional projects with finance, product, tech and business teams independently, ensuring timely delivery of milestones and effective stakeholder communication. 

• Automation & Technology Enablement: 
  Create macro-based solutions and/or collaborate with technology teams to automate manual processes using RPA, workflow tools, and other digital solutions. 

• Documentation & Training: 
  Develop and maintain process documentation, SOPs, and training materials to ensure knowledge transfer and compliance. Be conversant with BPMN standards & tools of process documentation 

• Quality & Controls: 
  Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance.

What You’ll Need to Succeed 

Technical & Functional Skills 

• Experience with process mapping, process reengineering, and Lean/Six Sigma methodologies  

• Solid understanding of finance operations processes (OTC, PTP and RTR). Experience as a User of these processes is a plus.   

• Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis, and generate actionable insights and improvement plans. 

• Skilled at creating Excel macros to automate processes is preferred 

• Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau). 

• Familiarity with finance systems (ERP, SAP, Oracle, etc.) and automation tools (RPA, Alteryx, UiPath, etc.) is highly desirable. 

Behavioral Attributes 

• Strong problem-solving mindset with a continuous improvement orientation. 

• Excellent communication, articulation and interpersonal skills; able to influence and collaborate with stakeholders at all levels. 

• High attention to detail and commitment to quality. 

• Self-starter with the ability to manage multiple priorities in a fast-paced environment. 

• Adaptable, resilient, and comfortable with ambiguity and change. 

Qualifications 

• Bachelor’s/Master’s degree in Finance, Accounting, Business, Engineering, or a related field. 

• 5+ years of relevant experience in driving improvements in finance operations 

• Experience in a tech or e-commerce environment is an advantage. 

• Professional certifications (CA, PMP, CPA, etc.) are a plus.  

#LI-NS2 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

As a Cato Networks Channel Account Manager, You Will 

• Generate enthusiasm and passion for Cato Networks’ SASE Solutions throughout the Partner Ecosystem 
• Identify, qualify, recruit, and train new Value-Added Resellers (VAR’s) and Managed Service Providers (MSPs) on the Cato Networks Solution. 
• Proactively engage with current Reseller and MSP Partners to further increase market share and drive incremental revenue through up-selling, cross-selling and account penetration as well as promoting and launching new products. 
• Create, maintain, and execute Partner-focused go-to-market plans 

• Develop territory plan, including documenting recruiting strategy 
• Meet with Partners, participate in joint sales calls to customers and assist the Partner in closing opportunities 
• Assist Partners in broadening their product expertise and sales opportunities, Drive exceptional Y/Y partner revenue growth 
• Develop creative lead generation and sales incentive programs to increase sales 
• Deliver sales and technical trainings for partners 

• Facilitate communications and deal flow between partner and Cato sales reps 
• Develop collateral, sales tools, lead-sharing campaigns and marketing programs. 
• Design and project manage partner service creation initiatives 

This role requires strong communication and collaboration skills combined with a sense of urgency to drive new partner acquisition and partner-led revenue generation with key partners. The strongest candidates will have prior channel development experience and existing relationships with influential contacts at relevant channel partners (MSPs and VARs) across the assigned region. The strongest candidates will have experience working in a fast-paced start-up environment.  

Requirements: 

• 5+ years of related experience in the Channel with Channel Partners including VAR and MSP 
• Proven success of building strong relationships and partnerships with VARs and MSPs 

• Advanced understanding of the channel ecosystem, especially Managed Service Providers, as well as a firm understanding of SD-WAN, Security, and SASE solutions. 
• Executive level oral/ written communication and presentation skills 
• Up to 50% travel within region 
• Self-motivated, superb organizational skills, and exceptional collaboration skills 

• This position is open to both Thai and foreign nationals.
• Candidates must have at least 4 years of experience working in a managerial role.
• Please submit your application in English. Applications in other languages will not be considered.
• Preference will be given to candidates who can attend an in-person interview at our office in Bangkok.

Are you a dynamic leader with a proven ability to motivate and guide a high-performing team of Campaign Specialists? Are you passionate about driving the seamless execution of digital cross-channel marketing strategies for our global clients? If you thrive in a fast-paced, international working environment and are seeking an exciting management position, we invite you to consider the role of Marketing Operations Manager at our Bangkok office!

What will your day look like?

As our new Marketing Operations Manager, you will be responsible for the smooth running of our daily operations and implementation of client campaigns, ensuring the continuous development of staff and operation services. More specifically, your tasks include: 

• Overseeing the team's daily operation and workload distribution 
• Ensuring compliance with Service Level Agreements such as quality assurance and time-to-market activity 
• Recruitment and people management and development 
• Supporting initiatives by the Country Lead and Global Directors 
• Reporting on progress and development for internal and external stakeholders 
• Risk management and mitigation 

Since we operate in a global environment with global clients covering multiple time zones, we expect you to be flexible with a can-do attitude. 

Who are you going to work with?

Our Bangkok office is currently made up of 45 employees and growing! You will be managing a very competent team of approximately 5-12 employees and operate as the link between our various in-house departments. 

We work closely together with our colleagues in Copenhagen (HQ) as well as our other 3 office locations in Toronto, Lisbon and San Jose (Costa Rica). You will play a crucial part in growing our Bangkok office, work closely with your operations team, and report directly to the Country Lead. We are proud of our multicultural environment and dynamic atmosphere where we not only work together – we are great at having fun as well. 

What do you bring to the table?

As a person, you are curious, proactive, and energetic, enabling you to lead and motivate others. You are great at spotting new opportunities, and you act fast while being able to constantly balance between taking charge and making room for others.  

Further, we expect that you have:  

• Experience in and a solid understanding of omnichannel marketing  
• Solid experience with CRM, digital production, marketing personalization and automation, commercialization of services, or process optimization 
• Demonstrated experience with people and performance management as well as talent profiling and recruitment (6 - 8 years)  
• Proven ability to establish and maintain strong personnel and stakeholder relationships (6-8 years)  
• Extensive background in project management 
• Client management experience as a plus 
• Highly collaborative, driven by a strong sense of inclusion and diversity 
• Excellent communication skills, and highly proficient in the English language 

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

• This is a full-time position that requires 3+ years of experience in digital marketing and project management.  
• Please submit your application in English. Applications in other languages will not be considered. 
• This position is open to Thai nationals or individuals who are already authorized to work in Thailand.
• Applicants who pass the initial screening must be available to attend an in-person business case test, followed by an interview.  

VML MAP is looking for a dynamic and detail-oriented Producer to join our Bangkok office and ensure the smooth delivery of marketing campaign execution for one of our major international clients. You will play a key role in driving operational efficiency, managing delivery timelines, and enabling cross-regional collaboration. If you thrive in a fast-paced environment, enjoy working across teams and time zones, and are passionate about delivering high-quality work, this role is for you. 

What will your day look like?

You will be an essential part of the Marketing Operations team, working closely with colleagues across different regions to ensure that everything runs smoothly from planning and briefing to actual delivery. You will manage resource capacity, facilitate daily SCRUMs, and keep processes and documentation accurate and up to date. You will also lead the rollout of new processes and projects, ensuring the team can adopt them effectively. From onboarding new hires to handling client requests, you will play a central role in enabling team success and maintaining high delivery standards. 

More specifically, your tasks will include: 

• Process Management: Maintain accurate and up-to-date operational process documentation, SOPs, and reporting.  
• Capacity and Resource Management: Coordinate weekly capacity planning, support managers with resource planning, and align resources across time zones to meet delivery timelines.  
• Operational Oversight: Lead or delegate daily SCRUMs, manage Kanban boards, and monitor daily workload to align with planned schedule. 
• Process Improvement and Implementation: Implement new tools and processes ensuring successful adoption into daily operations.  
• Onboarding and Team Integration: Oversee onboarding for new hires, ensuring smooth integration through mentorship and structured support. 
• Client Support: Manage and prioritize client requests, ensuring they are directed to the right teams for timely action, coordinate resolution of incidents to minimize impact on campaign delivery.  
• Cross-Team Collaboration: Act as the main point of contact for cross-functional collaboration and internal stakeholder alignment. 
• Admin and reporting: Oversee finance and operational reporting, and manage vacation planning.  

Who are you going to work with?

At VML MAP, you will join a vibrant team of Campaign Specialists, Coordinators, Solution Experts, Operations Managers, and Account Management professionals. You will be supported by a talented and driven team, all working together to achieve success. We work in a highly collaborative environment where every opinion is heard, and ideas are encouraged and valued, fostering teamwork and continuous improvement. 

What will you bring to the table?

• 3+ years of experience as a Coordinator or Project Manager in a digital marketing or CRM-focused environment. 
• Bachelor’s degree or equivalent in Marketing, Communications, Project Management, Business, or a related field. 
• Exceptional communication skills in English, both written and verbal. 
• Ability to navigate and understand CRM systems and technical workflows, with a strong grasp of process logic and a keen eye for detail in operational execution. 
• Proficient in project and productivity tools, such as Microsoft Office Suite, Jira, and familiar with CRM platforms like Adobe Campaign, Salesforce Marketing Cloud, or Braze. 
• A proven ability to work effectively with diverse stakeholders. 
• Agile and flexible mindset, able to adapt quickly to evolving client needs, operational challenges, and cross-market delivery requirements. 
• Proven experience building and managing strong client relationships, including clear communication, issue resolution, and expectation management across global teams. 
• Proven project management skills with experience managing workflows and delivering against timelines while keeping all stakeholders aligned.  

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

 Job Summary

In Thailand we see high demand for InterSystems TrakCare™, a connected healthcare information system. It is a Web-based solution with unified clinical and administrative modules that are interoperable with legacy and future applications. With an Electronic Patient Record at its core, this is advanced software that brings exponential improvements to the care of every patient and to the productivity of every healthcare professional.

InterSystems is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart, technically-minded people.

The InterSystems TrakCare Regional Edition team employs clinicians and healthcare IT experts who build local editions that transform healthcare organizations.

Job Description

Working closely with the global Product teams and local implementation teams, this role is responsible for configuring and managing the Clinical functionality of TrakCare to meet the specific requirements of a local market. Bringing together the regional requirements for clinical functionality and relevant best practice, the Product Specialist is responsible for defining the specification for regional configuration, performing the work, testing and documenting the output. Working with the Regional Edition Manager, the Product Specialist is responsible for producing high quality, well documented outputs that are used to drive implementation projects and lead the clients.

Duties & Responsibilities:

 The duties initially assigned include, but are not limited to:

• Develop use cases or product requirements and functional requirements for new functionality. Support QA, training, and documentation in understanding new functionality.
• Provide business analysis of problems and new requests
• Collect, synthesize and prioritize customer feedback, using a combination of live customer feedback sessions and additional feedback mechanisms
• Participate in project teams with developers and other key staff to develop new functionality for the product.
• Assist with scoping, planning, development and Implementation of new developments as needed.
• Work closely with end users and internal staff to understand workflow processes that impact change request requirements to ensure implementation of developed changes satisfy stated needs.
• Prepares and delivers product material, product presentations and demonstrations as needed to support knowledge sharing, learning, pre-sales and customer requirements.

 Requirements:

• Clinical experience preferably as a Medical Doctor or Nursing
• Experience in working with Healthcare IT, preferably having worked with a software implementation as a vendor or a customer
• Experience in writing use cases, requirements, or functional documentation for healthcare applications.
• Previous experience working with healthcare applications at an in depth level
• University Degree in Technology, Science, Medical or Healthcare

Professional Skill Requirements: 

• Very good problem solving and analytical skills
• Excellent communication, inter-personal, multi-cultural, skills 
• Ability to coordinate and lead team

Get To Know Our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

The Opportunity:
In this role, you will be leading a team of TA Partners and Associate TA Partners while also collaborate with multiple stakeholders such as Operations leaders, HR Generalists, HR Specialist, Technology & Analytics team etc. You will be focusing on two different areas including leading your team to achieve set hiring targets and successfully executes project to continuously improve the recruitment function.

In this Role, you'll get to: 

• Lead the team to hire to target and be 100% staffed by optimizing sourcing, recruitment funnel and the team organization
• Drive improvements to increase the quality of hires (measured by objective metrics) through data-driven experimentation
• Ensure operational excellence in your team for every step of the recruitment process (new positions intake, JDs, pre-screening, interviews scorecards, offer communication, etc.)
• Leverage and analyze Data and Recruitment Reports to effectively partner with the Team and Business
• Reduce the cost per hire
• Ensure that Hiring Managers supported by your team develop interviewing skills
• Develop strategies to build talent pipelines and effectively raise or lower the bar adapting to hiring needs
• Manage, coach and build a team of strong Recruiters and enable them to hire game changers for Agoda
• Lead projects to transform the recruitment function. Examples of possible projects are:
  • Defining operational excellence in the recruitment process
  • Introducing new assessment tools
  • Building an upskilling program for Recruiters
  • Experimenting with different recruitment processes

What you'll Need to Succeed:

• Between 8-10+ years of experience in recruitment and a minimum of 4 years of team management experience in a fast-paced, dynamic global environment
• Previous experience in hiring for Southeast Asia market is a plus
• Exposure to headcount models and resource planning is a must
• Ability to leverage data to take decisions and optimize the results
• Leadership skills to rally recruiters to achieve stretch targets
• Ability to work effectively with multiple stakeholders
• Fluent in English
• Autonomous and highly motivated with a strong sense of urgency.

**This role is based in Bangkok, relocation support will be provided.**

Purpose of the role

The WFM Senior Schedule Planner (Senior SP)/ Schedule Planner operates as senior level role within CEG’s WFM Schedule Planning team, with responsibilities in creating and publishing accurate agent and Team Manager schedules.

The Senior SP/Schedule Planner will organize schedules to optimize balanced SLA delivery and comply with legal and operations constraints. This role also has responsibilities in BAU schedule activities, such as shift assignment, training, meeting and coaching as well as JIRA ticket requests, for agent pull-out. This role is also a ‘subject matter expert’ in Verint setup and maintain Verint profile.

As a senior role in the schedule planning team, the senior SP/Schedule Planner is a support to the WFM management team. The senior SP also provide coaching to team members, as well as leading projects and task.

Activities Performed on the Job

The activities of the Senior Schedule Planner/Schedule Planner will have responsibilities of supporting team management and project management.

1. Shift and specialization planning based on demand need.
2. Design schedule patterns that is non-bias, best fit with demand need and complying to local regulation
3. Upload and publish rosters into Verint.
4. Review changes in demand need, suggest and complete shift change adjustment based on agreed timeline.
5. On time Scheduling and publishing of planned shrinkages to ‘best’ time
   • Training, meeting, and coaching (TMC) planning and mapping to the ‘best’ time in schedule
6. Managing additional shrinkage requests
   • Manage additional shrinkage requests coming from different department, based on priority, and agreed timelines.
7. Complete Work Requests and Ticketed Work Items
   • Manage agents’ user profile based on skillset updates from L&D and reflect reporting alignment based on HC profile updates.
   • Manage and support stakeholders’ requests through JIRA service desk.
   • Update time off pool settings in Verint based on HC profile updates.
8. Stakeholder Engagement
   • Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, CST Regional Customer Deliver Managers and wider WFM team)
   • Maintain clear communication to all parties in all kinds of communication channel.

The WFM Senior Schedule Planner/Schedule Planner have activities & expectation as below:

1. Strong Personal Performance
   • Always be a role model to Schedule Planners and wider WFM.
   • Perform and complete SP responsibilities with high standard.
2. Supporting Team management
   • Lead/ organize the team in projects/ tasks
   • Provide feedback and support to scheduling team on errors and best practice
3. Project Management
   • Opportunity to guide the team in OKR, projects and tasks with Manager's supervision.
4. Other non-core tasks
   • Support new team members and interns.
   • Other activities as defined by Team Manager and WFM Manager

Expectations – Behaviors and Values

1. Curious mind with a good ability to understand technical concepts
2. Proactive attitude towards both adapting and instigating change
3. Passion to support, help and do the right thing.
4. Understanding Agoda’s business priorities

Competencies Required

The Senior Schedule Planners requires competencies of Schedule Planners and additional competency to excel in presentation is expected:

Qualifications, Experience and Trainings Required

Get to Know our Team:

Rocket Travel by Agoda (Strategic Partnerships) is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

In this Role, you’ll get to: 

• Directly support the SVP (Head of Commercial) in strategy development, business planning, and preparation of high-impact executive presentations.
• Drive strategic initiatives and ensure alignment between Rocket Travel by Agoda’s commercial strategy and execution.
• Lead global projects and/or teams to deliver operational innovations and business growth.
• Collaborate with cross-functional teams and senior stakeholders to deliver on strategic commercial initiatives, including those involving non-accommodation partners.
• Build business cases and get buy-in from senior stakeholders, interpret and action strategic business goals.
• Set KPIs for your projects, drive conversations, and lead global rollout projects.
• Ensure all stakeholders are updated about relevant projects and report/present achievements to senior management.
• Provide reporting and analysis on strategic initiatives, supporting data-driven decision-making at the executive level.

What You’ll Need to Succeed

Qualifications

• Bachelor’s or equivalent degree required
• Strong communication and presentation skills with fluency in English
• Minimum 7+ years’ experience excluding internships
• Proven record in achieving company objectives and targets
• Analytical and proven track record in using data to drive strategy and make decisions
• Professional experience in project delivery

Skills

• Comfortable operating at senior level, discussing, challenging, and adapting to the current strategic focus
• Energetic, persistent, and driven personality
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
• Professional “get it done” attitude and work ethic
• Strong attention to detail
• Highly disciplined, proactive, and innovative
• Adept at using data to analyze problems/opportunities and driven by achieving measurable, impactful results
• Influencer, capable of articulating the business value of complex projects and getting support and buy-in from stakeholders

It’s Great if You Have

• Experience in tech, eCommerce, or consultancy
• Understanding of the Online Travel sector
• SQL query skills

#Bangkok#Singapore#Manila#Hongkong#India#Tokyo#Seoul#California #London #WashingtonDC #NewYork #SanFrancisco

As a Project Manager (Agile), you will play a critical role in driving the successful delivery of digital solutions for our clients. You will collaborate with cross-functional teams, including Business Analysts, Solution Architects, and Developers, ensuring projects are completed on time, within scope, and aligned with business objectives. You will also lead Agile project management efforts, implementing best practices, optimizing workflows, and ensuring effective stakeholder engagement.

Your responsibilities will include, but not be limited to:

• Oversee end-to-end project management, ensuring successful project delivery within budget and scope.
• Implement Agile methodologies to drive iterative development, stakeholder collaboration, and adaptive planning.
• Manage project timelines, risks, and dependencies, proactively identifying and mitigating challenges.
• Collaborate with business and technical teams to define project goals, deliverables, and key milestones.
• Ensure compliance with IT governance frameworks, security standards, and quality assurance processes.
• Provide leadership and guidance to project teams, fostering a culture of continuous improvement and innovation.
• Support post-implementation operations, ensuring smooth system maintenance and monitoring.

What you’ll bring

• 5-8 years of experience in project management, with a strong background in Agile methodologies.
• Proven experience leading full software or product development lifecycles, preferably in Agile environments.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to influence decision-making.
• Experience in audit, quality management, and portfolio management is an added advantage.
• Project Management certification (e.g., PMP, CITPM, COMIT, PMI) is preferred.
• Bachelor’s degree (or equivalent) in Computer Science, Information Systems, Engineering, or related discipline.

At SimplifyNext, we help businesses transform the way they work through automation, analytics, and cutting-edge technologies. Our goal is to simplify the complex, enabling our clients to unlock efficiencies and drive meaningful business outcomes. We’re a fast-moving, high-impact team that thrives on solving real-world challenges.

We are looking for a driven, strategic, and relentless sales leader to join our team. If you are a true hunter who enjoys opening doors, building deep client relationships, and driving new business growth, this is the opportunity for you.

Work you’ll do

As a Sales Manager, you will play a pivotal role in expanding SimplifyNext’s footprint in the Thailand Market. You will be responsible for identifying, engaging, and closing new opportunities with named accounts while deepening relationships with existing clients. You will act as a trusted advisor, helping clients scale their automation and analytics capabilities, and positioning SimplifyNext as the go-to partner for digital transformation.

To succeed in this role, you will need to bring together the relevant expertise and thought leadership from within SimplifyNext to deliver successful outcomes for our clients as well as SimplifyNext. Our simple and flat organization structure and collaborative culture is an enabler for high-performing sales professionals to thrive in and express themselves.

Your responsibilities would include:

• Win new business by identifying, engaging, and securing new accounts, driving revenue growth.
• Lead consultative selling through understanding client challenges and aligning our technology services to their needs.
• Create comprehensive client business plans to build a stable, growing pipeline of current and future business opportunities.
• Collaboratively work with internal teams as well as our technology partners to successfully position the solutions and/or services and see the opportunity through to closure.
• Lead business negotiations for contracts focusing on win-win outcomes for both the clients and SimplifyNext.
• Take an active role in defining the GTM plan for the Thailand Market.
• Track and manage the entire sales process and account management activities with the support of pre-sales architect and project managers.
• Stay ahead of trends by keeping up with industry innovations to maintain a competitive edge.

Qualifications

• 5 - 8+ years of sales experience, preferably in technology or consulting services. 
• Proven track record of hunting and closing new accounts in Thailand.
• Strong network and relationships with C-level and senior stakeholders within the Thailand Market.
• Ability to drive complex sales cycles and position value-based solutions.
• Excellent communication, negotiation, and relationship-building skills.
• Self-starter mindset with the ability to thrive in a fast-paced, high-growth environment.

The Opportunity:

As an Indirect Tax Manager, you will have the unique opportunity to work in Bangkok for Agoda Services Co. Ltd. You will be part of a broader tax advisory team that is rapidly growing in light of the changing tax landscape for digital services. While being part of the broader Tax and Finance team (more than 300 professionals) you will also work closely with the Product, Commercial and Legal teams.  

The aim of this position is to manage global tax advisory matters related to VAT, sales tax, GST and other indirect taxes for Agoda, including the compliance with tax regulations across the globe, with special focus on relationship and transactions with Strategic Partners in a fast‑evolving business environment. You will have end-to-end responsibility for your own projects from scoping the challenge (incl. budgeting) to the overall solution (execution and implementation), including stakeholder management and relationships with our tax advisors. While this role remains very hands-on, you will also be expected to contribute to the long-term vision of the tax team and to share your tax technical expertise with the broader team to support their growth.  

This role involves interaction with our Senior Leadership Team, US parent company, sister brands, international offices, business managers, functional teams, IT and other finance and legal colleagues. Due to rapid growth of the organization, the tasks and duties of this role may evolve over time.  You are expected to proactively identify new areas where tax support is needed, take initiative in shaping solutions, and take on additional challenges and responsibilities as they arise.  

You will operate in a highly dynamic, project‑driven environment where business models, products and partnerships evolve rapidly, requiring strong initiative, proactive problem‑solving and being comfortable with ambiguity.

What You’ll Do:

Key Roles and Responsibilities 

• Assessment of indirect tax position and interpretation of our business models 
• Analyze indirect tax implications and define requirements for existing and new programs/products and partnerships proactively identify risks and opportunities, make relevant key decisions and drive the practical implementation of these requirements in internal systems
• Research and keep abreast of global indirect tax developments, evaluate and decide on necessary business and process changes, develop and execute plans accordingly to ensure compliance with new tax rules and regulations
• Work on contracts and evaluate/work on them from an Indirect Tax Advisory perspective. 
• Manage and oversee indirect tax projects and develop strategic and operational implementation work plans to ensure new service or country launches are tax compliant and timely.
• Manage, influence, and challenge cross-functional stakeholders (Commercial, Product, Legal, Finance, IT, etc.) to ensure tax compliant and scalable solutions, assertively representing tax requirements while balancing business objectives.
• Solid understanding of how indirect taxes affect in-house financial applications and systems,
• Oversee and support team members working on reconciliation of revenue, purchase, output VAT/GST and input VAT/GST with financials
• Coordinate with external advisors on various indirect tax issues, e.g. obtain tax advice as necessary and support team members with accurate and timely indirect tax reporting and tax payments.Responsible for indirect tax awareness and appreciation within the Agoda group.
• Contribute to the long-term vision of the tax team

Required Qualifications: 

• Bachelors or Master’s degree in Tax Economics/Law, Accounting, Finance or any business/similar related field. Graduate degree in taxation is an additional asset
• Minimum 8 years of indirect tax experience in a Big 4 / Top law firm / major in-house experience is a plus
• Solid technical knowledge of indirect taxes (VAT/GST) in a global environment is a must. Previous experience in APAC, EMEA or US regions is a plus  
• Detail-oriented individual who independently and proactively lead medium/high complexity projects with global impact (cross-functional) drive them through problem definition, design, execution, analysis, recommendation and implementation
• Project management expertise and organizational skills are a strong plus.
• Strong English) verbal and written communications skills, with the ability to effectively communicate complicated tax technical issues to senior leadership
• Experience with indirect tax setup in systems, including ERP systems (Oracle) is an asset
• E-commerce or travel industry experience is a plus

Preferred Qualifications: 

• Self-motivated, proactive and results-oriented working with identifying, defining and scoping challenges and opportunities, taking full ownership of tasks and responsibilities
• Exceptional interpersonal skills with the ability to interact with all levels of cross-functional teams
• Ability to clearly express ideas and adapt communication style to different stakeholders (e.g., senior leadership, commercial teams, product and engineering), while being confident and assertive in presenting tax positions
• Having a good grasp of detail whilst understanding the “bigger picture”
• Demonstrated can-do mindset, with the ability to take ownership in ambiguous situations, have sound judgment with incomplete information, and move projects forward
• Energetic and driven personality
• Comfortable working in a fast paced and dynamic environment, managing shifting priorities and evolving projects/business and adapting well to change

#hongkong #singapore #thailand #spain #madrid #barcelona#london #newyork #shanghai #jakarta #bali #tokyo #osaka #yokohama #hcmc #hanoi #taipei #phuket #seoul #manila #kualalampur #rome #hungary #italy #france #dublin #ireland #budapest #hongkong #toronto #vancouver #4 #ACCT  #newdelhi #gurugram #hyderabad #bangalore #Afghanistan
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#Brazil
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#Canada
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#Croatia
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#Peru
#Philippines
#Poland
#Portugal
#Qatar
#Romania
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#SaintVincentAndTheGrenadines
#Samoa
#SanMarino
#SaoTomeAndPrincipe
#SaudiArabia
#Senegal
#Serbia
#Seychelles
#SierraLeone
#Singapore
#Slovakia
#Slovenia
#SolomonIslands
#Somalia
#SouthAfrica
#SouthKorea
#Spain
#SriLanka
#Suriname
#Sweden
#Switzerland
#Taiwan
#Tajikistan
#Tanzania
#Thailand
#Togo
#Tonga
#TrinidadAndTobago
#Tunisia
#Turkey
#Turkmenistan
#Tuvalu
#Uganda
#Ukraine
#UnitedArabEmirates
#UnitedKingdom
#UnitedStates
#Uruguay
#Uzbekistan
#Vanuatu
#VaticanCity
#Vietnam
#Yemen
#Zambia
#Zimbabwe

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.

Your role in our journey:

As a pivotal member of the new Talent Acquisition Operational Excellence Team, you will lead transformative projects that redefine talent acquisition. Your strategic vision will not only elevate the quality of our hires but also streamline our processes, making a lasting impact on Agoda's future. With a data-driven mindset and a bias for using technology, you will be at the forefront of innovation, crafting solutions that have positive impact on a global scale. As a member of this new team, you will have the opportunity to shape how this team is organized and operates. 

What you will achieve: 

• Own initiatives to optimize key metrics like Time to hire, Cost per hire, Conversion, etc., enhancing our operational excellence. 
• Influence the future of Agoda by presenting your visionary projects (based on a data-driven approach) to senior leaders and securing their support. 
• Collaborate with the People Technology Team to pioneer tech-driven solutions, from AI to advanced analytics. 
• Imagine yourself leading projects that impact hundreds of thousands of job applicants through technology, help to reduce dozens of thousands of working hours using GenAI, enable integrated talent strategies, etc. 
• Over time, mentor and lead a team of analysts, multiplying your impact. 

Required qualifications:

• At least 5-10 years in project management, strategy, operations, or consulting, ready to take on a role that challenges and excites. 
• A data wizard with a command of SQL and Microsoft Office, and a curiosity for new analytical tools. 
• A strategic thinker with a proven track record of turning plans into measurable success. 
• A dynamic team player who thrives in multicultural, fast-paced environments, and embraces uncertainty with a growth mindset. 

Why Agoda? 

• Career Growth: We invest in your development with a vast range of learning solutions. We never run out of new challenges for you to take on, and new initiatives and teams are initiated frequently. 
• Innovative Culture: Work with the latest tech and be part of a team that is not afraid to experiment and innovate. 
• Flexibility: Enjoy the flexibility of our hybrid model and our remote work program, designed to fit your lifestyle. 
• Benefits: Experience our competitive benefits package, including travel perks, wellness programs, and more. 
• Diversity: Join an inclusive community where everyone's voice is heard and valued. 

Kindly note that this is a Bangkok-based position, and relocation support will be provided. The interview process will begin in January.

Get to Know our Team: 

Join a team of talented engineers who are passionate about front-end development. Our team is dedicated to building cutting-edge web applications using Typescript, React, and Redux. 

The Opportunity:

As a Front-End Engineering Manager at Agoda, you will have the opportunity to lead a team of skilled engineers and drive the development of robust and scalable front-end solutions. You will collaborate with cross-functional teams, contribute to project requirements, and deliver high-quality user experiences.  

In this Role, you'll get to: 

• Mentor and guide engineers in utilizing Typescript, React, and Redux to build innovative front-end solutions.
• Collaborate closely with product managers, designers, and cross-functional teams to define project requirements.
• Provide technical leadership and foster a culture of continuous learning and growth within the team.
• Identify and resolve technical challenges, debug complex issues, and optimize performance.
• Stay updated with the latest front-end technologies and industry trends, driving innovation within the team. 

What you'll Need to Succeed:

• Solid experience in front-end development using Typescript, React, and Redux. 
• Strong leadership and mentoring skills, with the ability to guide and inspire a team. 
• Excellent collaboration and communication skills, working effectively with cross-functional teams. 

It's Great if you have:

• Exposure to full-stack projects and technologies such as C#, Kotlin, or Scala. 
• Familiarity with Agile development methodologies. 

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Get to Know Our Team – Security & Resilience at Agoda

At Agoda, our Security & Resilience Department plays a critical role in safeguarding the organization. We oversee security, governance, risk management, compliance, and security operations—alongside business resilience capabilities including Business Continuity Management (BCM), Disaster Recovery (DR), and Crisis Management.

Our mission is to ensure Agoda can prevent, withstand, and recover from disruptions, whether cyber, operational, or external, while protecting our people, customers, and business.

As the security and resilience landscape evolves at an incredible pace, we pride ourselves on being early adopters of emerging technologies and innovative solutions. If you’re passionate about working with cutting-edge tools in a fast-moving, dynamic environment, this is an exciting challenge to take on.

The Opportunity

We are looking for a dedicated GRC (Governance, Risk Management & Compliance) Specialist/Sr. Specialist to join our team.

In this role, you will collaborate closely with internal stakeholders to manage Information Security, Compliance, and Resilience risks. You’ll contribute across multiple areas including risk management, business continuity, disaster recovery, and broader GRC initiatives.

We’re seeking someone who is an independent, proactive thinker, a strong stakeholder manager, and a natural team player.

This position is open to both local and international candidates, with relocation support available for eligible candidates to ensure a smooth transition to living and working in Bangkok.

In This Role, You Will:

• Apply strong knowledge of Risk Management, GRC functions, IT General Controls (ITGC), and industry frameworks (e.g., NIST CSF, PCI DSS, and other leading standards)
• Contribute to Business Continuity Planning (BCP), Disaster Recovery (DR), and Crisis Management programs, ensuring alignment with business and regulatory requirements
• Support Business Impact Analyses (BIAs) and help map critical functions, systems, and dependencies
• Continuously assess risks and ensure IT policies, procedures, and standards are effectively embedded into daily operations
• Deliver high-quality work in a dynamic environment with minimal supervision
• Partner with internal teams to enhance and mature security and resilience controls
• Track and ensure timely remediation of audit and risk assessment findings—never missing a deadline
• Proactively identify gaps and recommend improvements through strong written and verbal communication

What You’ll Need to Succeed:

• Bachelor’s degree in Business, Computer Information Systems, Computer Science, Information Systems Management, or equivalent experience
• At least 2–4 years of experience in a technology role, preferably within a security or resilience environment
• Strong understanding of international Information Security standards and frameworks
• Familiarity with BCM, DR, or Crisis Management concepts is a plus
• Ability to manage multiple projects and balance competing priorities
• Comfort analyzing operational and technical data under tight deadlines
• Independent, self-driven mindset with strong problem-solving skills
• Excellent communication and presentation skills, with the ability to explain complex concepts clearly
• Strong project management capabilities

It’s Great If You Have…

• Experience leading global projects across multiple regions
• Demonstrated strengths in:
  • Attention to Detail – thorough and conscientious in execution
  • Stakeholder Management – ability to work effectively with clients and leadership
  • Oral Communication – clearly conveys complex information
  • Problem Solving – identifies issues and determines accurate, relevant solutions
• Professional certifications such as CISA, CRISC, CISSP, or other relevant credentials

If you’re ready to help shape and strengthen both security and resilience in a global organization while working alongside talented professionals in an innovative environment, we’d love to hear from you.

THIS ROLE IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED)   

Get To Know Our Team:

The Supply department is Agoda’s partner relationship management function, working with external partners to ensure strong supply across accommodations, flights, and activities. 

Within Supply, the Central Management Office (CMO) was established as the department’s backbone. The CMO leads cross-functional special projects, drives governance and cadences across Supply, manages headcount planning and budget allocation/spend, and designs and executes key people initiatives—such as learning & development, performance management, engagement, and change management 

The Opportunity:

• Drive higher engagement across Supply: Identify key opportunities to improve employee engagement (e.g., recognition, collaboration, ways of working) and lead initiatives that deliver meaningful, measurable impact. 

• Strengthen change management: Identify change needs and support the planning and execution of change management for high-impact initiatives across Supply. 

• Own additional projects: Take end-to-end ownership of ad hoc projects that advance the team’s priorities and contribute to broader organizational success 

• Run other BAU tasks relating to engagement including Supply’s townhall, AMA sessions 

In this role, you will get to:  

• Partner with diverse stakeholders: Collaborate closely with Agoda’s People teams and key internal stakeholders across Supply—particularly senior leaders such as the SVP and regional/country directors. 

• Lead analysis and shape solutions (quant + qual): Own problem definition and analysis, using both quantitative and qualitative insights to build frameworks and propose initiatives that drive and enable change within Supply. 

• Drive execution and deliver impact: Take initiatives from concept to implementation—tracking outcomes, delivering measurable results, and continuously iterating to improve effectiveness 

What You’ll Need to Succeed (Must Have)   

• Minimum 6+ years of experience working preferably in people’s team or consulting firm and worked on people topic or change management before  

• Bachelor degree in HRM, psychology experience is a plus  

• Passion in people topic 

• A high level of proficiency in the MS Office Suite, especially in Excel and Powerpoint  

• Strong analytical skills on both qualitative and quantitative aspects  

• The interpersonal skills to interact professionally with stakeholders at Director level and above  

• Excellent verbal and written communication skills (in English), including the ability to report project updates clearly and succinctly to different levels of the management hierarchy.  

• The drive, speed and creativity to not only execute given tasks, but proactively come up with your own ideas and create improvements for everyone.  

It’s Great if You Have (Good to Have)   

• Proficiency in SQL, Tableau  

#Bangkok #strategy #stakeholder Management #Senior Manager

The Opportunity

We’re hiring a Senior Program Manager / Principal Program Manager (level of individual candidates to be determined as part of interview process based on experience and fit) to lead strategic as well as tactical cross-functional initiatives across the organization, including but not limited to covering Accounting and Finance Operations (e.g., AP, AR, Credit Risk, Accounting, Collections and other cross functional initiatives). This role requires a delivery leader who can manage and present to stakeholders at all levels, including C-suite executives, and has sufficient finance and accounting knowledge to translate strategies and problems into clear, actionable plans—driving clarity, alignment, and measurable outcomes across workstreams. 

In This Role, You Will: 

• Lead end-to-end delivery of controllership, finance operations and other initiatives: scoping, planning, execution, change management, and post-implementation tracking. 

• Build and maintain actionable plans with clear milestones, dependencies, owners, and governance cadences - supporting owners to unblock issues and keeping delivery on track. 

• Drive program discipline: clear business requirements, decision logs, timelines, and measurable success metrics. 

• Act as the central point of alignment across teams—identify misalignment early, facilitate decisions, and ensure timely escalation when needed. 

• Partner with teams outside Finance (Product, IT, Legal, Commercial) to design and implement end-to-end solutions as needed. 

• Prepare and deliver executive-ready materials (steerco decks, one-pagers, decision memos) highlighting progress, issues, and trade-offs to senior leadership including C-suite. 

Example Initiatives You May Manage:

• Coordinate improvement of specific metrics across organization like cash flow metrics for example through better AR collections prioritization, dispute resolution workflows, payout timing optimizations, and operational controls. 

• Enhance the balance sheet reconciliation process through a more robust review mechanism and improving reconciliation standards. 

• Establish new business models and ensure scalable finance processes are in place (accounting treatment alignment, operational workflows, controls, reporting readiness). 

• Cross-functional finance initiatives involving tooling, automation, data flow changes, and operating model redesign. 

What You’ll Need to Succeed:

• 8+ years in program management or project management, preferably in consulting or finance transformation environments. 

• Strong problem-solving skills; comfortable structuring ambiguous strategies and/or problems into executable plans. 

• Demonstrated ability to influence without authority and manage complex stakeholder environments across multiple teams. 

• Proven experience producing and presenting executive-level communications (e.g. steering committees, senior leadership updates). 

• Sound working knowledge of accounting and finance operations concepts. 

• Excellent written and verbal communication in English. 

• Ability to thrive in a fast-paced environment. 

• Experience in relevant industries such as travel tech, e-commerce and fintech is a plus. 

• Experience with finance transformation, controllership operations or large-scale process redesign. 

• Familiarity with internal controls, audit requirements, and governance models (SOX experience a plus if applicable). 

• Experience partnering with product/engineering or data teams on process/tooling changes. 

• Relevant certifications that augment program management like PMP / PRINCE2 / Agile are a plus. 

• Confident, structured, and able to drive decisions in senior forums. 

• Comfortable challenging assumptions and resolving conflict constructively. 

• Detail-oriented while maintaining a strong grasp of business outcomes. 

• High ownership, bias for action, and strong follow-through. 

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The Opportunity:

The Treasury Manager – Banking and Strategy supports BKNG Treasury dedicated to the Agoda brand, leading the organization and execution of global banking operations across the Americas, EMEA, and APAC. The role spans bank relationship management (including banking wallet), commercial management (fees and interest), banking infrastructure, and treasury strategy. You will develop regulatory-compliant banking solutions and connectivity in collaboration with the Center of Expertise in Amsterdam, elevating capabilities through continuous improvement, automation, and robust controls.

You will drive strategy execution for complex initiatives (e.g., Connected Trip, regulated payments), through funds flow target operating model design, deliver data-driven recommendations to senior stakeholders, and enable efficient ways of working across Treasury via planning, budgeting, and service management. As BKNG scales, the role will evolve to include people's leadership.

In this role, you will get to:

• Lead and support global banking operations across Americas, EMEA, and APAC; oversee bank relationship management (wallet, fees), banking infrastructure, and treasury strategy.
• Develop fit-for-purpose, regulatory-compliant banking products/solutions; ensure effective connectivity (SWIFTNet, H2H, API, Open Banking) in partnership with the Center of Expertise.
• Drive continuous improvement: identify gaps, automate processes, and adopt technology with Treasury Data Science/Analytics and Banking Technology teams.
• Design, implement, and maintain process and control frameworks to meet SOX/business control requirements and manage banking operational risks; align with banking policies and guidelines.
• Own key performance deliverables within established governance; ensure business resilience and continuity for global banking operations.
• Plan and deliver complex, cross-functional initiatives across agencies, payments, and new revenue models; align stakeholders and outcomes.
• Partner with Treasury, Finance, and cross-functional teams to communicate findings, blockers, dependencies, and recommendations; influence up to VP level.
• Lead Banking and Strategy advisory for new verticals/products; negotiate with banks/fintechs; run workshops to define target operating models and ensure policy adherence.
• Contribute to annual planning and the longer-term banking operating model (people, systems, processes) aligned with company strategy.
• Ensure compliance with banking, payments, tax, legal, and AML/sanctions regulations.
• Act as an innovation catalyst across Treasury, Financial Services, and Payments by exploring opportunities, validating use cases, and supporting implementation of financial services solutions.
• Champion process improvement, waste reduction, automation, adoption of new technologies, and Six Sigma principles.

What you’ll Need to Succeed:

• Master’s degree or advanced diploma in Treasury Management or International Finance; 8–12 years of relevant experience;
• Proven expertise in bank relationship management (banking wallet), commercial management (fees, interest), and service level management (technical SLAs).
• Strong understanding of banking connectivity and technologies (SWIFT/API/H2H, Open Banking), bank account management, treasury management systems, and high-level payments architecture. Experience designing integrations across TMS, ERP, and banking platforms.
• Deep experience across banking, treasury, and financial services, including advanced FX, cash management, and risk management techniques.
• Advanced analytical skills; able to structure ambiguous problems, decompose into workstreams, and drive data-driven decisions.
• Excellent English communication and interpersonal skills; strong stakeholder management up to VP level, with consensus building and conflict resolution.
• Skilled in persuasion and negotiation to drive adoption of policies, target operating models, and solutions; experienced in leading workshops.
• Proven ability to lead cross-functional collaboration in a highly matrixed, complex environment; can influence broader strategy and vision.
• Sound judgment and trusted advisor to leadership; willingness and ability to mentor, inspire, and coach colleagues to enable One Team success.
• Demonstrated end-to-end global project delivery in product and/or commercial initiatives such as safeguarding models and compliance for regulated entities, global banking and payments solutioning, systems and technology enablement, global cash and liquidity management, and/or global risk management.
• Proven track record in designing and supporting end-to-end fund flow solutions in complex Asian markets
• Proven track record of optimizing fund flow costs, in domestic Asian markets, and cross border between domestic Asian markets and G10 markets

#LI-NS2 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore

Get to Know our Team:

The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance.

The Opportunity:

The Capacity Planner role (CP) operates as a specialist role within CEG’s WFM team. Providing support, through forecasting and operational capacity performance analysis, to the CEG front line operations. The CP is a ‘subject matter expert’ in WFM, in this way the role holders support CEG balance the demands to customer SLA targets and business objectives.

The goal of this role is to forecast the contact center contact demand, executing and recommending appropriate resource and demand interventions, to enable SLAs to be realized in line with strategic business guidance, and providing support to Associate Capacity Planners and Capacity Planners.

The CP plays an important role across the broader WFM team and CEG operations, to enable a continuous improvement culture. In doing this, it is common that the CP will be involved in collecting and providing feedback on common challenges, supporting change initiatives, and providing input and feedback to enable a smoother and more consistent delivery of SLAs.

Activities Performed on the job: 

• Medium and short-term forecasting  
  • Create medium term forecast (4-12 weeks) based on latest HC model FC, considering latest demand and AHT trends  
  • Calculate daily and hourly HC requirement (per channel) to be used by Schedule Planners in roster planning  
  • Create short-term forecast (0-4 weeks) to see possible short falls on staffing based on actual scheduled HC 
• Shrinkage planning  
  • Manage planned shrinkage (external and internal) based on team’s capacity  
  • Communicating any increase or decrease in planned shrinkages to stakeholders e.g., Ops teams, LnD, etc. '
• Levers planning  
  • Planning overflow of supply (FL support, Chameleon) based on over or under supply of HC vs requirement  
  • Planning of demand suppression in the form of demand levers  
• Stakeholder Engagement:   
  • Collaborate with key stakeholders (e.g., CST Service Delivery Managers, LnD, wider WFM team) outside bi-weekly meetings regarding medium and short-term forecasting, shrinkage planning, possible agent behavior issue based on data.  
  • Present in bi-weekly meetings discussing the review and learnings in the past 2 weeks and preview of what to expect in the next 8 weeks, including recommendations on how to eliminate/minimize possible pain points in delivering business requirements.  
  • Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, Regional Managers and wider WFM team).  
• Other non-core tasks:   
  • Support new team members and interns.  
  • Process improvement  
  • Other activities as defined by WFM Manager.  
  • Prepare related WFM report 

Nice to have 

• Experience in capacity planning within/outside contact center environment 

Competencies Required:

Expectations - Behaviors and Values:

Qualifications, Experience and Training Required:

Location: The role is to be based out of Bangkok or Kuala Lumpur Only. Visa & relocation will be provided.

Get to know our team:  

Since inception of Flights in late 2019, momentum has surged, particularly in response to the transformative impact of the COVID-19 pandemic. Today, we are a fast-growing group of passionate individuals that thrive in a bustling, dynamic environment. Our sole objective is to propel the Flights vertical forward, in a competitive landscape. Operating with the agility of a startup within the broader Agoda ecosystem, we're driven by innovation and the relentless determination to scale and shape the future of flight bookings.  

The Opportunity: 

We are seeking an enthusiastic and detail-oriented Strategic Project Manager to join our Flights Supply team. In this key role, you will manage and support a variety of strategic projects within the flights supply team, collaborating with cross-functional teams to drive business growth and expansion. 

You will be responsible for planning, coordinating, and driving the execution of key initiatives across departments such as product, supply, marketing, finance, and customer service. This includes setting clear project objectives, managing timelines, mitigating risks, and ensuring deliverables are met on time and within scope. By translating business data and insights into actionable strategies, you will ensure alignment and progress toward organizational goals. 

This role is vital to the growth of Agoda Flights, contributing to its transformation from a new vertical into a core component of Agoda's operations. You will play an integral role in driving effective project execution and ensuring alignment with Agoda's broader business objectives.  

In this role, you will get to: 

Project Management and Execution: 

• Manage and oversee strategic projects for flights supply, ensuring initiatives move the dial, are executed on time and exceed expectations.
• Develop and maintain project roadmaps, timelines, and deliverables, coordinating across multiple team in various departments to ensure successful implementation.
• Monitor project progress and proactively address risks and challenges to maintain alignment with business objectives.
• Support the development and deployment of tools and processes to improve team efficiency and productivity. 

Stakeholder Management and Collaboration: 

• Act as a central point of contact between supply, operations, analytics, product, and finance teams at Agoda and other brands of Booking Holdings.
• Work closely with Country Directors to understand their market needs and ensure alignment with broader organizational goals.
• Facilitate communication and alignment across teams, ensuring all stakeholders are informed and engaged throughout project lifecycles. 

Strategy, Performance Steering and Reporting: 

• Assist in defining OKRs and KPIs for the flights supply team, ensuring they align with overall company goals.
• Track, analyze and guide team performance against key metrics, providing regular updates and actionable insights to collaborators and leadership alike.
• Compile reports and updates for senior leadership to showcase progress, challenges, and outcomes of key initiatives. 

Operational Support: 

• Identify opportunities to streamline processes and improve operational efficiency across the flights supply team.
• Support the creation of scalable workflows and best practices for cross-departmental collaboration. 

What you will need to succeed: 

• Bachelor's degree in a relevant field; advanced degree preferred.
• 4-5 years of relevant experience in a strategy consulting firm or in a tech company (project / program manager role)
• Strong analytical and problem-solving skills.
• Strong communication and presentation skills, with the ability to convey complex ideas clearly and concisely.
• Proven track record of successful cross-functional collaboration and stakeholder management.
• Demonstrated ability to coordinate strategic initiatives and drive business growth.
• Ability to influence stakeholders
• Ability to learn fast and understand new business dynamics.
• Excitement to join a dynamic and innovative team within Agoda, with excellent growth prospects. 

It’s great if you have: 

• Knowledge of SQL or willingness to invest time to learn. 

The Opportunity 

Are you passionate about driving operational excellence and process transformation? Do you thrive in a fast-paced, data-driven environment? Agoda’s Finance Operations Excellence is seeking an Assistant Manager/Senior Specialist to help us reimagine and optimize our finance processes. You will play a key role in identifying improvement opportunities, implementing best-in-class solutions, and supporting our journey towards building a world-class finance operations center. 

Key Responsibilities 

• Process Improvement & Transformation: 
  Analyze, design, and implement process improvements across finance operations (AP, AR, GL, payments, reconciliations, etc.) to drive efficiency, accuracy, and business value. Be comfortable in executing VSMs and Kaizens independently. Be conversant with the latest trends in process improvement leveraging AI/ML and GenAI 

• Data Analysis & Insights: 
  Leverage data analytics to identify trends, root causes (using lean methods), and improvement opportunities. Develop dashboards and reports to monitor KPIs and process health. 

• Project Management & Stakeholder Engagement: 
  Support and/or lead cross-functional projects with finance, product, tech and business teams independently, ensuring timely delivery of milestones and effective stakeholder communication. 

• Automation & Technology Enablement: 
  Create macro-based solutions and/or collaborate with technology teams to automate manual processes using RPA, workflow tools, and other digital solutions. 

• Documentation & Training: 
  Develop and maintain process documentation, SOPs, and training materials to ensure knowledge transfer and compliance. Be conversant with BPMN standards & tools of process documentation 

• Quality & Controls: 
  Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance.

What You’ll Need to Succeed 

Technical & Functional Skills 

• Experience with process mapping, process reengineering, and Lean/Six Sigma methodologies  

• Solid understanding of finance operations processes (OTC, PTP and RTR). Experience as a User of these processes is a plus.   

• Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis, and generate actionable insights and improvement plans. 

• Skilled at creating Excel macros to automate processes is preferred 

• Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau). 

• Familiarity with finance systems (ERP, SAP, Oracle, etc.) and automation tools (RPA, Alteryx, UiPath, etc.) is highly desirable. 

Behavioral Attributes 

• Strong problem-solving mindset with a continuous improvement orientation. 

• Excellent communication, articulation and interpersonal skills; able to influence and collaborate with stakeholders at all levels. 

• High attention to detail and commitment to quality. 

• Self-starter with the ability to manage multiple priorities in a fast-paced environment. 

• Adaptable, resilient, and comfortable with ambiguity and change. 

Qualifications 

• Bachelor’s/Master’s degree in Finance, Accounting, Business, Engineering, or a related field. 

• 5+ years of relevant experience in driving improvements in finance operations 

• Experience in a tech or e-commerce environment is an advantage. 

• Professional certifications (CA, PMP, CPA, etc.) are a plus.  

#LI-NS2 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

Get to know our team:  

Since inception of Flights in late 2019, momentum has surged, particularly in response to the transformative impact of the COVID-19 pandemic. Today, we are a fast-growing group of passionate individuals that thrive in a bustling, dynamic environment. Our sole objective is to propel the Flights vertical forward, in a competitive landscape. Operating with the agility of a startup within the broader Agoda ecosystem, we're driven by innovation and the relentless determination to scale and shape the future of flight bookings.  

The Opportunity: 

We are seeking an enthusiastic and detail-oriented Strategic Project Manager to join our Flights Supply team. In this key role, you will manage and support a variety of strategic projects within the flights supply team, collaborating with cross-functional teams to drive business growth and expansion. 

You will be responsible for planning, coordinating, and driving the execution of key initiatives across departments such as product, supply, marketing, finance, and customer service. This includes setting clear project objectives, managing timelines, mitigating risks, and ensuring deliverables are met on time and within scope. By translating business data and insights into actionable strategies, you will ensure alignment and progress toward organizational goals. 

This role is vital to the growth of Agoda Flights, contributing to its transformation from a new vertical into a core component of Agoda's operations. You will play an integral role in driving effective project execution and ensuring alignment with Agoda's broader business objectives.  

In this role, you will get to: 

Project Management and Execution: 

• Manage and oversee strategic projects for flights supply, ensuring initiatives move the dial, are executed on time and exceed expectations.
• Develop and maintain project roadmaps, timelines, and deliverables, coordinating across multiple team in various departments to ensure successful implementation.
• Monitor project progress and proactively address risks and challenges to maintain alignment with business objectives.
• Support the development and deployment of tools and processes to improve team efficiency and productivity. 

Stakeholder Management and Collaboration: 

• Act as a central point of contact between supply, operations, analytics, product, and finance teams at Agoda and other brands of Booking Holdings.
• Work closely with Country Directors to understand their market needs and ensure alignment with broader organizational goals.
• Facilitate communication and alignment across teams, ensuring all stakeholders are informed and engaged throughout project lifecycles. 

Strategy, Performance Steering and Reporting: 

• Assist in defining OKRs and KPIs for the flights supply team, ensuring they align with overall company goals.
• Track, analyze and guide team performance against key metrics, providing regular updates and actionable insights to collaborators and leadership alike.
• Compile reports and updates for senior leadership to showcase progress, challenges, and outcomes of key initiatives. 

Operational Support: 

• Identify opportunities to streamline processes and improve operational efficiency across the flights supply team.
• Support the creation of scalable workflows and best practices for cross-departmental collaboration. 

What you will need to succeed: 

• Bachelor's degree in a relevant field; advanced degree preferred.
• 4-5 years of relevant experience in a strategy consulting firm or in a tech company (project / program manager role)
• Strong analytical and problem-solving skills.
• Strong communication and presentation skills, with the ability to convey complex ideas clearly and concisely.
• Proven track record of successful cross-functional collaboration and stakeholder management.
• Demonstrated ability to coordinate strategic initiatives and drive business growth.
• Ability to influence stakeholders
• Ability to learn fast and understand new business dynamics.
• Excitement to join a dynamic and innovative team within Agoda, with excellent growth prospects. 

It’s great if you have: 

• Knowledge of SQL or willingness to invest time to learn. 

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.

Your role in our journey:

As a pivotal member of the new Talent Acquisition Operational Excellence Team, you will lead transformative projects that redefine talent acquisition. Your strategic vision will not only elevate the quality of our hires but also streamline our processes, making a lasting impact on Agoda's future. With a data-driven mindset and a bias for using technology, you will be at the forefront of innovation, crafting solutions that have positive impact on a global scale. As a member of this new team, you will have the opportunity to shape how this team is organized and operates. 

What you will achieve: 

• Own initiatives to optimize key metrics like Time to hire, Cost per hire, Conversion, etc., enhancing our operational excellence. 
• Influence the future of Agoda by presenting your visionary projects (based on a data-driven approach) to senior leaders and securing their support. 
• Collaborate with the People Technology Team to pioneer tech-driven solutions, from AI to advanced analytics. 
• Imagine yourself leading projects that impact hundreds of thousands of job applicants through technology, help to reduce dozens of thousands of working hours using GenAI, enable integrated talent strategies, etc. 
• Over time, mentor and lead a team of analysts, multiplying your impact. 

Required qualifications:

• At least 5-10 years in project management, strategy, operations, or consulting, ready to take on a role that challenges and excites. 
• A data wizard with a command of SQL and Microsoft Office, and a curiosity for new analytical tools. 
• A strategic thinker with a proven track record of turning plans into measurable success. 
• A dynamic team player who thrives in multicultural, fast-paced environments, and embraces uncertainty with a growth mindset. 

Why Agoda? 

• Career Growth: We invest in your development with a vast range of learning solutions. We never run out of new challenges for you to take on, and new initiatives and teams are initiated frequently. 
• Innovative Culture: Work with the latest tech and be part of a team that is not afraid to experiment and innovate. 
• Flexibility: Enjoy the flexibility of our hybrid model and our remote work program, designed to fit your lifestyle. 
• Benefits: Experience our competitive benefits package, including travel perks, wellness programs, and more. 
• Diversity: Join an inclusive community where everyone's voice is heard and valued. 

Kindly note that this is a Bangkok-based position, and relocation support will be provided. The interview process will begin in January.

Get to Know Our Team – Security at Agoda 

At Agoda, our Security Department plays a critical role in safeguarding the organization. We oversee security, governance, risk management, compliance, and security operations across the company—ensuring there are no breaches or vulnerabilities that could impact our business or our people. 

As the security landscape evolves at an incredible pace, we pride ourselves on being early adopters of emerging technologies and innovative solutions. If you’re passionate about working with cutting-edge tools in a fast-moving, dynamic environment, this is an exciting challenge to take on. 

The Opportunity 

We are looking for a dedicated GRC (Governance, Risk Management & Compliance) Specialist/Sr. Specialist professional to join our team. 

In this role, you will collaborate closely with internal stakeholders to manage Information Security and Compliance risks. You’ll contribute across multiple areas including IT SOX compliance, risk management, and broader GRC initiatives. 

We’re seeking someone who is an independent, proactive thinker, a strong stakeholder manager, and a natural team player. 

This position is open to both local and international candidates, with relocation support available for eligible candidates to ensure a smooth transition to living and working in Bangkok. 

In This Role, You Will: 

• Apply strong knowledge of Risk Management, GRC functions, IT SOX Compliance, IT General Controls (ITGC) and industry frameworks (e.g., NIST CSF, PCI DSS and other leading standards). 

• Support and manage IT SOX compliance activities, including control design, testing, documentation, and remediation tracking. 

• Continuously assess risks and ensure IT policies, procedures, and standards are effectively embedded into daily operations. 

• Deliver high-quality work in a dynamic environment with minimal supervision. 

• Partner with internal teams to enhance and mature security controls. 

• Track and ensure timely remediation of audit and risk assessment findings—never missing a deadline. 

• Proactively identify gaps and recommend improvements through strong written and verbal communication. 

What You’ll Need to Succeed: 

• Bachelor’s degree in Business, Computer Information Systems, Computer Science, Information Systems Management, or equivalent experience. 

• At least 2-4 years of experience in a technology role, preferably within a security environment. 

• Strong understanding of international Information Security standards and frameworks. 

• Ability to manage multiple projects and balance competing priorities. 

• Comfort analyzing operational and technical data under tight deadlines. 

• Independent, self-driven mindset with strong problem-solving skills. 

• Excellent communication and presentation skills, with the ability to explain complex concepts clearly. 

• Strong project management capabilities. 

It’s great if you have… 

• Experience leading global projects across multiple regions. 

• Demonstrated strengths in: 

• Attention to Detail- Is thorough when performing work and conscientious about attending to detail. 

• Stakeholder management- Works with clients and leadership. 

• Oral Communication- Expresses information to individuals or groups effectively. 

• Problem Solving- Identifies problems; determines accuracy and relevance of information. 

• Professional security certifications such as CISA, CRISC, CISSP, or other relevant Information Security credentials. 

If you’re ready to help shape and strengthen security in a global organization while working alongside talented professionals in an innovative environment, we’d love to hear from you. 

The Opportunity

The B2B event marketing team is looking for a strategic and results-driven Marketing Manager to own and scale this channel - events are strategic levers for growth, activation, and relationship building. 

This is not a logistics-led role. While operational execution is a critical component, this position sits at the intersection of strategy and execution, shaping how events drive measurable business impact at scale, it lies in strategic planning, stakeholder orchestration, and building scalable frameworks that elevate events into a measurable business growth engine.

We are looking for someone who thrives in ambiguity, builds clarity through frameworks, and can lead complex cross-functional initiatives with discipline and influence, can earn strong stakeholder trust and executive confidence.

Traditional event production experience is not a prerequisite. A background in consulting, strategy, PMO, is highly valued and encouraged to apply.

As a key player in the marketing and sales ecosystem, you will work closely with regional sales teams and business development teams to ensure that events align with business priorities, enable and support business objectives, and contribute directly to revenue goals. You’ll be responsible for end-to-end event management.

Key Responsibilities

1. Event Strategy & Business Integration

• Translate commercial priorities into event strategies with clear business cases
• Develop annual roadmaps aligned to growth objectives
• Define success metrics beyond attendance (pipeline impact, activation, ROI, incrementality)
• Create scalable playbooks and operating models
  
  

2. Cross-Functional Leadership

• Partner with Business development, Sales, Supply, PR, Content, Branding and Senior Leadership
• Align diverse stakeholders with competing priorities
• Drive structured working sessions and executive updates
• Influence without direct authority in a matrix organization
  
  

3. Program & Project Governance

• Lead large, multi-workstream initiatives end-to-end
• Build detailed project plans with risk mitigation and milestone tracking
• Establish governance cadence and reporting mechanisms
• Ensure disciplined execution across markets and teams
  
  

4. Performance Measurement & Optimization

• Build measurement frameworks and post-event impact analysis
• Identify key performance levers and iterate based on data
• Develop dashboards to track ROI and business outcomes
• Introduce test-and-learn approaches to improve effectiveness

Requirements

We are intentionally looking beyond traditional event planners. You may come from:

• Management consulting
• Strategy or business transformation teams
• PMO or complex program leadership roles
• Business operations in high-growth environments
  
  

You likely demonstrate:

Structured Problem-Solving

• Ability to turn ambiguity into clear frameworks and action plans
• Strong analytical thinking and commercial acumen
  
  

Stakeholder Mastery

• Experience working with senior leadership
• Comfortable navigating high-visibility, high-complexity environments
• Strong influence skills without relying on hierarchy
  
  

Execution Excellence

• Exceptional project management discipline
• Ability to manage multiple concurrent initiatives
• Strong attention to detail without losing strategic altitude
  
  

Business Orientation

• Understands P&L drivers and growth mechanics
• Makes data-informed decisions
• Focused on impact, not activity

_{#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown}

The Opportunity

The B2B event marketing team is looking for a strategic and results-driven Marketing Manager to own and scale this channel - events are strategic levers for growth, activation, and relationship building. 

This is not a logistics-led role. While operational execution is a critical component, this position sits at the intersection of strategy and execution, shaping how events drive measurable business impact at scale, it lies in strategic planning, stakeholder orchestration, and building scalable frameworks that elevate events into a measurable business growth engine.

We are looking for someone who thrives in ambiguity, builds clarity through frameworks, and can lead complex cross-functional initiatives with discipline and influence, can earn strong stakeholder trust and executive confidence.

Traditional event production experience is not a prerequisite. A background in consulting, strategy, PMO, is highly valued and encouraged to apply.

As a key player in the marketing and sales ecosystem, you will work closely with regional sales teams and business development teams to ensure that events align with business priorities, enable and support business objectives, and contribute directly to revenue goals. You’ll be responsible for end-to-end event management.

Key Responsibilities

1. Event Strategy & Business Integration

• Translate commercial priorities into event strategies with clear business cases
• Develop annual roadmaps aligned to growth objectives
• Define success metrics beyond attendance (pipeline impact, activation, ROI, incrementality)
• Create scalable playbooks and operating models
  
  

2. Cross-Functional Leadership

• Partner with Business development, Sales, Supply, PR, Content, Branding and Senior Leadership
• Align diverse stakeholders with competing priorities
• Drive structured working sessions and executive updates
• Influence without direct authority in a matrix organization
  
  

3. Program & Project Governance

• Lead large, multi-workstream initiatives end-to-end
• Build detailed project plans with risk mitigation and milestone tracking
• Establish governance cadence and reporting mechanisms
• Ensure disciplined execution across markets and teams
  
  

4. Performance Measurement & Optimization

• Build measurement frameworks and post-event impact analysis
• Identify key performance levers and iterate based on data
• Develop dashboards to track ROI and business outcomes
• Introduce test-and-learn approaches to improve effectiveness

Requirements

We are intentionally looking beyond traditional event planners. You may come from:

• Management consulting
• Strategy or business transformation teams
• PMO or complex program leadership roles
• Business operations in high-growth environments
  
  

You likely demonstrate:

Structured Problem-Solving

• Ability to turn ambiguity into clear frameworks and action plans
• Strong analytical thinking and commercial acumen
  
  

Stakeholder Mastery

• Experience working with senior leadership
• Comfortable navigating high-visibility, high-complexity environments
• Strong influence skills without relying on hierarchy
  
  

Execution Excellence

• Exceptional project management discipline
• Ability to manage multiple concurrent initiatives
• Strong attention to detail without losing strategic altitude
  
  

Business Orientation

• Understands P&L drivers and growth mechanics
• Makes data-informed decisions
• Focused on impact, not activity

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This role is based in Bangkok, Thailand, and is open to candidates worldwide. We offer a generous relocation package to ensure a smooth transition to living and working in Bangkok.

The Opportunity

The B2B event marketing team is looking for a strategic and results-driven Marketing Manager to own and scale this channel - events are strategic levers for growth, activation, and relationship building. 

This is not a logistics-led role. While operational execution is a critical component, this position sits at the intersection of strategy and execution, shaping how events drive measurable business impact at scale, it lies in strategic planning, stakeholder orchestration, and building scalable frameworks that elevate events into a measurable business growth engine.

We are looking for someone who thrives in ambiguity, builds clarity through frameworks, and can lead complex cross-functional initiatives with discipline and influence, can earn strong stakeholder trust and executive confidence.

Traditional event production experience is not a prerequisite. A background in consulting, strategy, PMO, is highly valued and encouraged to apply 

As a key player in the marketing and sales ecosystem, you will work closely with regional sales teams and business development teams to ensure that events align with business priorities, enable and support business objectives, and contribute directly to revenue goals. You’ll be responsible for end-to-end event management.

Key Responsibilities

1. Event Strategy & Business Integration

• Translate commercial priorities into event strategies with clear business cases
• Develop annual roadmaps aligned to growth objectives
• Define success metrics beyond attendance (pipeline impact, activation, ROI, incrementality)
• Create scalable playbooks and operating models
  
  

2. Cross-Functional Leadership

• Partner with Business development, Sales, Supply, PR, Content, Branding and Senior Leadership
• Align diverse stakeholders with competing priorities
• Drive structured working sessions and executive updates
• Influence without direct authority in a matrix organization
  
  

3. Program & Project Governance

• Lead large, multi-workstream initiatives end-to-end
• Build detailed project plans with risk mitigation and milestone tracking
• Establish governance cadence and reporting mechanisms
• Ensure disciplined execution across markets and teams
  
  

4. Performance Measurement & Optimization

• Build measurement frameworks and post-event impact analysis
• Identify key performance levers and iterate based on data
• Develop dashboards to track ROI and business outcomes
• Introduce test-and-learn approaches to improve effectiveness

Requirements

We are intentionally looking beyond traditional event planners. You may come from:

• Management consulting
• Strategy or business transformation teams
• PMO or complex program leadership roles
• Business operations in high-growth environments
  
  

You likely demonstrate:

Structured Problem-Solving

• Ability to turn ambiguity into clear frameworks and action plans
• Strong analytical thinking and commercial acumen
  
  

Stakeholder Mastery

• Experience working with senior leadership
• Comfortable navigating high-visibility, high-complexity environments
• Strong influence skills without relying on hierarchy
  
  

Execution Excellence

• Exceptional project management discipline
• Ability to manage multiple concurrent initiatives
• Strong attention to detail without losing strategic altitude
  
  

Business Orientation

• Understands P&L drivers and growth mechanics
• Makes data-informed decisions
• Focused on impact, not activity

The Opportunity: 

We are looking for a Content Strategy & Insights Manager to lead how we use data to tell stories that drive partner engagement and commercial outcomes. 

This is not a traditional content creation role. You will work with senior stakeholders across commercial, product, and regional teams to identify what data and insights partners need to hear and shape that into content and product marketing strategy that moves them to act. Whether that means deepening an existing partner's engagement with Agoda or making the case a prospective one, the goal is the same: turn data into a narrative that drives a commercial result. 

You will work closely with analytics and AI/engineering teams to build and ship AI-powered content products — from concept through to execution. This role sits at the intersection of commercial strategy, product marketing, data, and cross-functional collaboration. 

In this Role, you'll get to: 

Strategy & Insights: 

• Work with senior stakeholders across commercial, product, and regional teams to identify content needs and translate business priorities into content plans. 

• Analyze partner performance, market, and competitive data to develop the insights and narratives that shape the team's content output. 

• Define what story we tell, to which partners, through which channels and why it matters commercially. 

• Translate partner and market insights into product marketing narratives that drive adoption and engagement across partner segments. 

• Design and run tests to validate content effectiveness, measure results against commercial outcomes, and iterate strategy accordingly. 

AI & Tooling: 

• Partner with GenAI engineering and analytics teams on AI-powered content products — owning delivery end-to-end from scoping through launch and iteration. 

• Identify and implement AI-assisted workflows across the content lifecycle from research, drafting, personalization, and distribution. 

• Evaluate and integrate marketing operations to improve team efficiency and output quality. 

Project Management & Stakeholder Coordination: 

• Lead quarterly content planning — scoping initiatives with senior stakeholders, prioritizing requests, allocating team resources, and managing cross-functional dependencies. 

• Act as a key point of contact between the content team and commercial, analytics, product, and engineering functions. 

• Manage complex multi-team initiatives where content delivery depends on analytics, product, or engineering inputs shipping on time — tracking milestones, flagging risks, and driving accountability across workstreams.