Job Description

Job Title: Specialist, Payroll Design  - JG 4
Reports to: Senior Manager ,  Payroll

Level: 4
Experience: 8–10 Years

Location: Bangkok

Role Purpose:
Payroll Service Design, Governance & Continuous Improvement is responsible for designing, maintaining, and enhancing the global payroll operational framework. This role ensures payroll operations are robust, efficient, and scalable by establishing strong SLAs, KPIs, governance controls, and a disciplined culture of continuous improvement.

A key element of this responsibility is to lead and embed these standards into all payroll projects, including system implementations, vendor transitions, and global expansions. By acting as the critical bridge between strategic design and operational execution, this role translates global payroll standards into practical, future-proof ways of working, ensuring consistent service delivery, financial accuracy, and audit readiness across all initiatives.

Key Responsibilities:

• Payroll Operating Framework & Governance
  • Own, maintain, and enhance the global payroll operating model, standard operating procedures (SOPs), process maps, and escalation frameworks.
  • Define and manage global payroll calendars and cut-off schedules.
  • Maintain the payroll governance and control framework, including approval matrices, segregation of duties, and the risk & control register.
  • Ensure all regional teams and external vendors adhere to defined global standards.
• Performance Management (SLA & KPI Oversight)
  • Design, implement, and manage a comprehensive global SLA and KPI framework covering accuracy, timeliness, first-time-right rates, and cost efficiency.
  • Produce and analyze monthly performance dashboards to track trends and identify service gaps.
  • Lead root-cause analysis for performance issues and drive corrective action plans.
• Audit, Compliance & Risk Management
  • Act as the primary point of coordination for all internal and external payroll audits (Internal Audit, External Audit, SOC1/ISAE).
  • Ensure perpetual audit readiness across the global payroll function.
  • Track, manage, and ensure timely closure of all audit findings and control action items.
• Continuous Improvement & Process Excellence
  • Establish and own the Payroll Continuous Improvement (CI) framework, identifying opportunities for automation, standardization, and simplification.
  • Lead CI initiatives (e.g., Lean, Six Sigma, Kaizen) to eliminate high-volume manual tasks, rework, errors, and process bottlenecks.
  • Quantify, track, and report on benefits realization, including reduced error rates, shorter cycle times, cost savings, and improved employee experience.
  • Foster a culture of continuous improvement across the payroll and accounting teams.
• Project, Change & Vendor Management
  • Serve as the payroll Subject Matter Expert (SME) for key projects, including system upgrades, vendor transitions, and country expansions.
  • Support User Acceptance Testing (UAT), cutover planning, and hypercare support to ensure successful project implementations.
  • Govern vendor performance through SLA tracking, preparing Quarterly Business Review (QBR) materials, and driving service improvement plans (SIPs).
  • Act as a central coordination point for resolving cross-regional operational issues.
• Payroll & Accounting Alignment
  • Partner closely with the Payroll Accounting team to ensure clear ownership and seamless handoffs between payroll processing and accounting activities.
  • Align on and reinforce controls impacting the general ledger (GL) and balance sheet integrity.
  • Support governance of payroll-to-GL reconciliation processes and escalate accounting-impacting issues.

Key Stakeholders:

• Head of Payroll Operations & Payroll Accounting
• Regional Payroll Managers & Teams
• Head of Payroll Accounting & Finance Controllers
• HR Operations, HRIT, and Shared Services Leadership
• Internal & External Audit Teams
• Payroll Vendors and Technology Partners

Success Measures (KPIs):

• Service Delivery: Consistent achievement or improvement against all payroll SLAs and KPIs (accuracy, on-time delivery).
• Quality & Efficiency: Measurable reduction in rework, retro payments, and manual processing time.
• Governance: Reduction in audit findings and strengthened control compliance.
• Improvement: Tangible benefits delivered through process simplification, automation, and standardization projects.
• Stakeholder Satisfaction: Positive feedback from regional and functional leaders on governance and support effectiveness.

Required Experience & Qualifications:

Experience:

• 7–8 years of progressive experience within global payroll operations, payroll project management, governance, or payroll accounting.
• Hands-on experience designing SLAs/KPIs, driving process improvement initiatives, and supporting large-scale payroll transformations.
• Proven experience managing outsourced payroll vendors and multi-country payroll models.
• Practical exposure to major payroll platforms (e.g., Workday, SAP, ADP, CloudPay, Dayforce).

Skills & Competencies:

• Analytical Acumen: Expert ability in data analysis, KPI design, trend spotting, and root-cause analysis.
• Process Excellence: Strong skills in process mapping, re-engineering, and methodologies like Lean or Six Sigma.
• Structured Governance: A meticulous and structured approach to documentation, controls, and risk management.
• Influential Leadership: Ability to lead, influence, and drive change without direct authority in a complex, matrixed environment.
• Communication: Exceptional verbal and written communication skills, capable of engaging effectively with technical teams, vendors, and senior leadership.
• Problem-Solving: A proactive and strategic problem-solver with a focus on designing sustainable, scalable solutions.

Top 5 Strategic Contributions for Payroll & Payroll Accounting

1. Establish a Unified Framework of Governance & Control

This role will create a single source of truth for how payroll is run, creating clarity and reducing risk for both operations and accounting teams.

• For Payroll Ops: Clear SOPs, escalation paths, and defined controls reduce ambiguity and prevent errors.
• For Payroll Accounting: A robust control framework and segregation of duties ensure the integrity of data flowing into the General Ledger (GL), making reconciliations smoother and more reliable.
• Result: A standardized, audit-ready environment that builds confidence with Finance and Internal Audit. 

2. Drive Data-Driven Performance Management with SLAs & KPIs

The manager will move the organization from reactive problem-solving to proactive performance management by implementing a clear metrics framework.

• For Payroll Ops: Metrics like First-Time-Right and retro correction rates directly measure process quality and pinpoint areas for improvement.
• For Payroll Accounting: Shared metrics on payroll accuracy provide an early warning system for potential accounting issues, allowing for proactive resolution before the books are closed.
• Result: Objective performance visibility that aligns both teams on shared goals of accuracy and timeliness.

3. Embed Continuous Improvement (CI) to Eliminate Manual Work & Rework

This role will systematically identify and eliminate the root causes of inefficiency that plague both departments.

• For Payroll Ops: Targeting high-volume manual tasks and error-prone steps directly reduces the operational burden and frees up capacity.
• For Payroll Accounting: Reducing rework and errors in payroll processing means fewer correcting journals and less time spent investigating discrepancies.
• Result: A more efficient function with lower costs, faster cycle times, and less frustration for both teams.

4. Champion Strategic Automation and Technology Optimization

The manager will act as a key driver for leveraging technology to create a seamless flow of accurate data from HR to Payroll to Accounting.

• For Payroll Ops: Identifying automation opportunities for data validation, report generation, and payment processing.
• For Payroll Accounting: Ensuring system upgrades and new tools are designed with seamless payroll-to-GL reconciliation in mind, automating data feeds wherever possible.
• Result: Reduced manual intervention, minimized risk of human error, and a more streamlined E2E process. 

5. Serve as the Central Hub for Vendor & Project Governance

This role ensures that external partners and internal projects deliver value and adhere to the organization's standards, rather than creating new problems.

• For Payroll Ops: Rigorous vendor SLA management and QBRs ensure service quality and hold partners accountable.
• For Payroll Accounting: By acting as the payroll SME on projects (e.g., system changes, new country expansions), the manager ensures that accounting requirements for controls and data integrity are "baked in" from the start, not added as an afterthought.
• Result: Successful, low-risk implementations and a predictable, high-quality service from vendors. 

#payroll #shanghai #beijing #hongkong #budapest #dublin #kualalumpur #malta #amsterdam #oslo #manila #warsaw #moscow #saintpetersburg #singapore #seoul #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #newdelhi #bangalore #india #yokohama  

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About Openmind: 

Openmind by WPP is an integrated agency model drawing on talent from across WPP. It has been created to accelerate the European transformation for Nestlé’s media function. Core to the solution is the advanced best data and technology capabilities, fuelled by WPP’s investment in AI, to maximise the impact of Nestlé media investment. 

Role Summary and Impact

3 Best things about the job:

1. Working with brands across categories, ranging from traditional ones to more digitally evolved brands.

2. Work with best in business media partners & teams.

3. Attain strong understanding of cross channel media strategy by working on diversified category & teams

In this role, your goals will be:

In three months:

• Build a solid understanding of the client’s business and develop strong working relationships with key client contacts.
• Demonstrate effective collaboration with internal teams and external partners.
• Translate client objectives and business data into actionable media strategies and plans.
• Manage tasks efficiently and meet project timelines.

In six months:

• Establish trust and reliability with clients and internal teams through consistent delivery and proactive communication.
• Take ownership of day-to-day campaign management, providing insightful recommendations with minimal supervision.
• Contribute to campaign briefs with strategic input supported by data and channel insights.
• Ensure media plans align with client goals, KPIs, and budget parameters.

In 12 months:

• Deliver high-quality campaigns that drive measurable business results.
• Contribute innovative ideas and explore new media solutions beyond traditional planning.
• Support the team in developing stronger digital and cross-channel capabilities.
• Play an active role in award-worthy campaign submissions.

Skills and Experience:

• Develop and manage media strategies, planning, and execution for assigned brands.
• Collaborate with cross-functional teams (strategy, investment, analytics, and digital specialists) to deliver integrated campaign plans.
• Set clear campaign objectives, KPIs, and measurement approaches.
• Track and analyze campaign performance to optimize media efficiency and effectiveness.
• Conduct competitive analysis and category reporting to inform planning recommendations.
• Identify opportunities for innovation, partnerships, and new product offerings.
• Maintain good relationships with media partners and negotiate effectively where required.
• Guide junior team members and support their development through coaching and feedback.
• Contribute to continuous improvement of agency processes and best practices.

Skills and Experience

What you will need:

• Bachelor’s degree in Communication, Marketing, or a related field (Master’s degree is a plus).
• Minimum of 5 years’ experience in media planning, or integrated communications.
• Strong understanding of media fundamentals across all platforms, especially digital.
• Proven ability to manage multiple stakeholders — clients, partners, and internal teams.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Strong communication, presentation, and organizational skills.
• Fluent English communication skills. 

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted

Job purpose 

As the Communication Planning and Strategy Executive at aCommerce, you will be a key player in developing and executing communication strategies that enhance the online presence and sales performance of our e-commerce clients. You will be responsible for short video production, live-streaming marketing initiatives, and influencer and affiliate management within the e-commerce ecosystem. 

The role of CPS is to be part of the collaborative team, which consists of marketing, e-store manager, Key Account Management, and demand fulfillment. The CPS is expected to be the project lead from the marketing side, to grow the client’s e-Commerce GMV and revenue. CPS objective is to achieve the project KPI and project profitability, and reporting to (CPS) Communication Planning and Strategy Manager/Supervisor. 

Job Responsibilities:

Communication Strategy: 

• Develop and implement communication plans tailored to clients' e-commerce goals and target audiences. 
• Stay abreast of e-commerce industry trends, technological advancements, and competitor strategies. 
• Collaborate closely with cross-functional teams to ensure consistent messaging and branding across various e-commerce channels. 

Short Video Production: 

• Conceptualize, script, and coordinate to produce short videos that showcase our clients' products and services. 
• Collaborate with the creative team to ensure the video content is aligned with the client's brand and product offerings. 
• Optimize videos for various e-commerce platforms, ensuring they drive engagement and conversions. 

Live Streaming Marketing: 

• Plan and coordinate to execute live streaming campaigns on e-commerce platforms and social platforms to engage with our client's target audiences in real-time. 
• Monitor live streams and media plan (if any) to optimize product visibility and conversion rates.
•  Analyze live streaming performance data and adjust strategies for maximum ROI. 

Influencer and Affiliate Management: 

• Develop and manage influencer and affiliate marketing programs tailored to drive awareness, traffic, and sales for our e-commerce clients. 
• Identify and establish relationships with influential figures in e-commerce platforms and social platforms. 
• Coordinate with influencer and affiliate partners to promote our clients' campaigns effectively.

Reports 

• Track and report weekly or monthly on all activities, in all metrics including the impact of influencer collaborations on e-commerce sales and brand recognition, making data-driven adjustments to optimize program effectiveness. 

Key Requirements 

• Bachelor's degree in communications, marketing, public relations, or a related field
• 3-5 years of experience in a direct field related to communication planning and strategy for e-commerce brands or companies. 
• Deep understanding of e-commerce platforms and their trends. Tiktok is preferable.
• Strong analytical mindset with the ability to leverage data for decision-making.
• Strong understanding of marketing communication theory and principles. 
• Ability to think strategically and creatively. 
• Excellent written and verbal communication and presentation skills. 
• A self-starting attitude – the ability to work independently and take initiatives
• Ability to manage multiple projects simultaneously
• Good command in English

*Thai nationals only*

Overview of the Job

We are looking for an Accounting Manager to lead Sertis’ combined accounting and some finance operations task. This role goes beyond core accounting to also own treasury, accounts payable, accounts receivable, and finance operations, making sure cash, controls, and reporting all run smoothly. Reporting directly to the C-level, you will coach a small team of accounting and finance staff, partner with business units across Sertis, and play a central role in scaling our finance function as the company grows. 

In this role, you will get to:

• Own month-end, quarter-end, and year-end closing processes, ensuring accurate and timely financial statements in line with TFRS
• Manage the full accounts payable and accounts receivable cycles, including vendor payments, customer collections, aging analysis, and credit control
• Lead treasury and cash management activities, including daily cash positioning, bank relationship management, FX exposure monitoring, and short-term liquidity planning
• Ensure full compliance with Thai tax regulations (VAT, withholding tax, corporate income tax) and oversee timely filings and submissions
• Manage the annual external audit and serve as the primary point of contact for auditors, tax authorities, and regulators
• Develop, document, and continuously improve accounting and finance policies, internal controls, and SOPs across the end-to-end finance operations
• Partner with people team, project managers, and business team to align financial operations with commercial activity and improve working capital
• Support and Identify opportunities to automate and streamline finance processes, including driving better use, configuration, and module adoption of Odoo across accounting, AP, AR, and treasury
• Support strategic initiatives such as funding rounds, banking facilities, and corporate transactions as needed
• Support and coach a team accounting staff across general ledger, AP, AR, and treasury functions.

You’ll Be Successful If You Have:

• Bachelor’s degree in Accounting, Finance, or a related field; CPA is a plus, and an MBA, CFA, or further professional certification is a strong plus
• At least 5 years of experience across accounting and operations, with at least 1 year in a managerial or team-lead capacity; experience in the tech, services, or consulting industry is a plus.
• Strong technical knowledge of TFRS, Thai tax law, and statutory reporting; combined exposure to AP, AR, and treasury is essential
• Proven experience leading end-to-end close cycles, managing external audits, and overseeing cash and working capital
• Hands-on experiences with Odoo (ERP and accounting system) is highly preferred; equivalent experience with other ERPs (e.g., SAP, Oracle NetSuite, Microsoft Dynamics) combined with willingness to ramp up on Odoo will also be considered
• Advanced MS Excel skills (pivot tables, lookups, complex formulas) for analysis, reconciliation, and cash forecasting
• Strong analytical, problem-solving, and process-improvement mindset, with a keen attention to detail
• Excellent organizational and multitasking skills, with the ability to manage competing priorities in a fast-paced environment
• Strong in English communication and interpersonal skills, with the ability to present complex financial information to non-financial stakeholders

#LI-SERTIS

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth.

For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Openmind: 

OpenMind by WPP is an integrated agency model drawing on talent from across WPP. It has been created to accelerate the European transformation for Nestlé’s media function. Core to the solution is the advanced best data and technology capabilities, fuelled by WPP’s investment in AI, to maximise the impact of Nestlé media investment.  

Role Summary and Impact:
3 best things about the job:

1. Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire value exchange process
2. Lead account ‘project manager’ for the entire business accountable for achieving deadlines across all campaigns and deliverables
3. Act as key liaison accountable for the entire work product (for assigned client brands) among each business unit (Business Planning, Invention and Exchange) that contribute to the overall media plan development process both internal and external

In this role, your goals will be: 
In three months:

• Begun to develop relationships with the key day-to-day team, client and media partner contacts
• Used your strong media contacts to unlock innovative solutions for the client both proactively and in response to briefs.
• Have a clear understanding of the day-to-day implementation and reporting tools utilized by the team

In six months:

• Motivated and inspired the team to produce a high quality work
• A thorough understanding of the client’s business, working as an extension of their marketing team and fostering strong relationships with key stakeholders
• Become familiar with the Mindshare Adaptive Marketing Framework, and applied it to client briefs
• Been involved with annual negotiations to maximize client investment

In 12 months:

• Ensured that your client servicing is best in class
• Trained and mentored junior team members
• Shared your specialist digital knowledge with the agency to contribute to our continuous learning environment
• Ensured client is kept up to date on the media landscape, providing necessary media information and updates and competitor reports.

What you’ll bring:

• Developing innovative and effective digital communication solutions in response to client briefs
• Ensuring creativity, accuracy and timely output across the portfolio.
• You will have a strong point of view on the digital landscape and will be comfortable presenting new, innovative thinking to clients.
• Your success will be measured through success in team engagement, delivering award-worthy case studies, impressive feedback scores from clients and year on year delivery against financial targets.

Skills and Experience 
Minimum qualifications:

• Under graduate degree in communication or media or business management (Post-graduate/masters preferred)
• At least 5 years in media planning experience or related field required
• Knowledgeable about and experienced with the concepts, approaches and issues involved in tactical media planning
• Familiar with the timelines, processes and needs of the implementation of all mediaKnowledgeable about new approaches to and developments in tactical planning
• Demonstrated critical thinking and problem solving
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure
• Ability to make decisions and use critical thinking
• Knowledge and use of various research systems

Life at WPP Media
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
 
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About Mindshare: A Leading WPP Media Brand, Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

Role Summary and Impact

3 Best things about the job:

1. Working with brands across categories, ranging from traditional ones to more digitally evolved brands.

2. Work with best in business media partners & teams.

3. Attain strong understanding of cross channel media strategy by working on diversified category & teams

In this role, your goals will be:

In three months:

• Build a solid understanding of the client’s business and develop strong working relationships with key client contacts.
• Demonstrate effective collaboration with internal teams and external partners.
• Translate client objectives and business data into actionable media strategies and plans.
• Manage tasks efficiently and meet project timelines.

In six months:

• Establish trust and reliability with clients and internal teams through consistent delivery and proactive communication.
• Take ownership of day-to-day campaign management, providing insightful recommendations with minimal supervision.
• Contribute to campaign briefs with strategic input supported by data and channel insights.
• Ensure media plans align with client goals, KPIs, and budget parameters.

In 12 months:

• Deliver high-quality campaigns that drive measurable business results.
• Contribute innovative ideas and explore new media solutions beyond traditional planning.
• Support the team in developing stronger digital and cross-channel capabilities.
• Play an active role in award-worthy campaign submissions.

Responsibilities of the role:

• Develop and manage media strategies, planning, and execution for assigned brands.
• Collaborate with cross-functional teams (strategy, investment, analytics, and digital specialists) to deliver integrated campaign plans.
• Set clear campaign objectives, KPIs, and measurement approaches.
• Track and analyze campaign performance to optimize media efficiency and effectiveness.
• Conduct competitive analysis and category reporting to inform planning recommendations.
• Identify opportunities for innovation, partnerships, and new product offerings.
• Maintain good relationships with media partners and negotiate effectively where required.
• Guide junior team members and support their development through coaching and feedback.
• Contribute to continuous improvement of agency processes and best practices.

Skills and Experience

• Bachelor’s degree in Communication, Marketing, or a related field (Master’s degree is a plus).
• Minimum of 5 years’ experience in media planning, or integrated communications.
• Strong understanding of media fundamentals across all platforms, especially digital.
• Proven ability to manage multiple stakeholders — clients, partners, and internal teams.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Strong communication, presentation, and organizational skills.
• Fluent English communication skills. 

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.

Key Responsibilities

About the Role

The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

What You’ll Do

• Provide input to the writing of proposals and Statements of Work
• Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
• Assist with assessment and design of solutions
• Assist with Veeam Software solution implementation effort estimation
• Assist with post-installation issues
• Create white papers, solutions guides, best practices, custom documentation, etc.
• Deliver onsite knowledge transfer on Veeam Software solutions
• Assist in the selling of Professional Services
• Document configuration and completed activities
• Analyze installed environments and guide optimal Veeam Software configurations
• Facilitate communication between client and Veeam support
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
• Provide input for improvement of process and documentation
• Overnight travel to meet company goals and objectives
• Perform other duties, as assigned

What You’ll Bring

• VMware VCP, Microsoft MCSE or equivalent experience
• Prince 2, ITIL, PMP, or equivalent experience
• Bachelor’s Degree in technology required (A combination of education and experience will be considered)
• Hands-on experience with Veeam’s Core products
• Proven Consulting and Project Management experience
• Excellent communication, interpersonal and relationship-building skills
• Responsible for understanding customer needs and architecting an appropriate solution.
• Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated technologies.
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
• Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
• Experience with Data Management, Data Protection, Data Analytics
• Extensive experience with Data Center, Business Continuity and Operating Systems
• A proven track record of success (Attitude, Competency, Activity Levels)
• Experience successfully managing multiple simultaneous projects and accounts
• Working knowledge of Cloud technologies, capabilities, and protocols

#LI-LW1 

How You'll Make an Impact: 

As an Onboarding Coach, we’re looking for someone who truly understands hospitality and can step into our clients’ shoes to demonstrate how our system makes their lives easier. You’ll care for our clients and their properties just as you would for a guest in a hotel—always going the extra mile. In this role, you’ll train clients on the system, tailoring it to fit their needs as a hospitality business. By asking the right questions, you’ll get to know your clients and ensure that, by the end of the onboarding process, they have a complete understanding of and confidence in using the system.

Our Customer Onboarding Team: 

As part of our Customer Onboarding Team, you’ll play a vital role in bringing our motto *“more reservations, happier guests” to life. Our team is close-knit and collaborative, living this motto every day by working closely together to provide exceptional support and ensure a seamless onboarding experience for our customers.

If you’re ready to make a difference and be part of an exciting journey, we’d love to have you on board!

What You Bring to the Team: 

• Facilitate client onboarding, training, and ongoing support onsite in the property or remotely.
• Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
• Partner with Sales to define success, demonstrate ROI, and drive retention.
• Build strong client relationships to encourage loyalty and promote product adoption.
• Develop a deep understanding of Cloudbeds’ products and customer needs.
• Contribute to training materials and stay updated on system changes.
• Record activities in Salesforce, gather feedback, and share insights for product improvements.

What Sets You Up for Success: 

• Communicate product offerings clearly and synthesize feedback for internal teams.
• Share customer insights and opportunities across departments to drive alignment.
• Manage multiple projects or accounts with strong organizational and proactive skills.
• Empower clients to become self-sufficient during onboarding and beyond.
• Deliver exceptional communication with empathy and a customer-focused approach.
• Bring over 3 years of 5-star hospitality experience in roles like Front Desk or Revenue Manager within a leading hotel brand, or possess at least 3 years of relevant SaaS industry experience in customer-facing role.

Recommended Skills to Stand Out: 

• Project Management certification.
• Knowledge of Onsite Onboarding.

NOTE: PLEASE SUBMIT YOUR CV/RESUME IN ENGLISH

Get To Know Our Team:

Travel Distribution is a team of creative entrepreneurs that develop and scale travel API solutions for Agoda’s and other Booking Holdings strategic partners.  
Our teams are structured to acquire, manage relationships and optimize the performance of accommodation API partners, both on buying and selling sides. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek.  Utilizing our strong brand and resources, we gain access to most competitive accommodation inventories worldwide as well as build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and services and deliver significant profits to the overall business.   

The Opportunity:

The key objectives of Strategic Partnerships Centre of Excellence are to ideate, scope, create and implement new initiatives, commercial programs or operational processes tailored to enable our commercial and technical account management teams to grow performance partners portfolio, covering multiple geographies and types – from third-party accommodation suppliers (Bedbanks, DMCs, wholesalers and others)  to b2b API accommodation buyers (OTAs and travel platforms, travel agents networks, airline and other businesses managing their trave funnels). 

You will join a Travel Distribution core team in Bangkok and collaborate with our account management teams as well as stakeholders in tech, finance, supply, marketing and legal teams to drive complex projects. 

The core functions of the team include: 

• Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business 
• Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners 
• Revenue optimization initiatives through distribution and pricing experiments content improvements 
• Enabling and supporting account management teams with tools, documentation and efficient processes 
• Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners 
• Credit risk management  
• Maintaining and setup control frameworks and SLAs agreed with major stakeholders, 
• Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc.  

What You’ll Do:

A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on. 
 
This position is based in Bangkok.  

What You’ll Need to Succeed:   

• 5+ years of experience demonstrated ability to lead cross‑functional strategy or program initiatives end‑to‑end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience

• Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools 

• Strong critical thinking, strategic thinking and problem-solving skills 

• Fluent in English with strong stakeholder management skills 

• Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins 

• Independent and self-driven 

• Able to move fast and adapt well with changes  

Good to have 

• Experience with SQL and Tableau 

• Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills 

• Experience in go-to-market initiatives implementation 

#Bangkok #Singapore #India #KualaLampur #Tokyo #Manila #Beijing #Shanghai #Hongkong

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth.

For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Openmind: 

OpenMind by WPP is an integrated agency model drawing on talent from across WPP. It has been created to accelerate the European transformation for Nestlé’s media function. Core to the solution is the advanced best data and technology capabilities, fuelled by WPP’s investment in AI, to maximise the impact of Nestlé media investment.  

Role Summary and Impact:
3 best things about the job:

1. Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire value exchange process
2. Lead account ‘project manager’ for the entire business accountable for achieving deadlines across all campaigns and deliverables
3. Act as key liaison accountable for the entire work product (for assigned client brands) among each business unit (Business Planning, Invention and Exchange) that contribute to the overall media plan development process both internal and external

In this role, your goals will be: 
In three months:

• Begun to develop relationships with the key day-to-day team, client and media partner contacts
• Used your strong media contacts to unlock innovative solutions for the client both proactively and in response to briefs.
• Have a clear understanding of the day-to-day implementation and reporting tools utilized by the team

In six months:

• Motivated and inspired the team to produce a high quality work
• A thorough understanding of the client’s business, working as an extension of their marketing team and fostering strong relationships with key stakeholders
• Become familiar with the Mindshare Adaptive Marketing Framework, and applied it to client briefs
• Been involved with annual negotiations to maximize client investment

In 12 months:

• Ensured that your client servicing is best in class
• Trained and mentored junior team members
• Shared your specialist digital knowledge with the agency to contribute to our continuous learning environment
• Ensured client is kept up to date on the media landscape, providing necessary media information and updates and competitor reports.

What you’ll bring:

• Developing innovative and effective digital communication solutions in response to client briefs
• Ensuring creativity, accuracy and timely output across the portfolio.
• You will have a strong point of view on the digital landscape and will be comfortable presenting new, innovative thinking to clients.
• Your success will be measured through success in team engagement, delivering award-worthy case studies, impressive feedback scores from clients and year on year delivery against financial targets.

Skills and Experience 
Minimum qualifications:

• Under graduate degree in communication or media or business management (Post-graduate/masters preferred)
• At least 5 years in media planning experience or related field required
• Knowledgeable about and experienced with the concepts, approaches and issues involved in tactical media planning
• Familiar with the timelines, processes and needs of the implementation of all mediaKnowledgeable about new approaches to and developments in tactical planning
• Demonstrated critical thinking and problem solving
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure
• Ability to make decisions and use critical thinking
• Knowledge and use of various research systems

Life at WPP Media
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
 
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About the job 

This role is suitable for candidates with a few years of project management experience who enjoy coordinating cross-functional teams, managing project timelines, and supporting successful delivery in a fast-paced environment.

In this role, you will get to:

• Support and manage end-to-end IT project delivery across software development, system implementation, and digital platform projects
• Coordinate project scope, timeline, budget, resources, and risks to ensure projects are delivered successfully
• Work with business users, internal teams, vendors, and external partners to align project requirements and priorities
• Track project progress, milestones, and KPIs, and prepare regular project status updates
• Facilitate meetings, follow up on action items, and ensure effective communication across project teams
• Identify project risks and issues, and support the implementation of mitigation plans
• Prepare and maintain project documentation, reports, and project plans
• Support vendor-related activities such as coordinating requirements, reviewing proposals, and managing delivery timelines
• Help drive continuous improvement in project processes and team collaboration

You’ll be successful if you have:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field
• At least 3 years of experience in IT project management, project coordination, or technology delivery
• Experience supporting software development, system implementation, or digital transformation projects
• Familiarity with SDLC and project management methodologies such as Agile, Scrum, or Waterfall
• Strong organizational and stakeholder management skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Good analytical, problem-solving, and communication skills
• Experience working with both technical and business teams
• Good English communication skills, both written and spoken

APPLY NOW!

Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice

The Opportunity 

Are you passionate about driving operational excellence and process transformation? Do you thrive in a fast-paced, data-driven environment? Agoda’s Finance Operations Excellence is seeking an Assistant Manager/Senior Specialist to help us reimagine and optimize our finance processes. You will play a key role in identifying improvement opportunities, implementing best-in-class solutions, and supporting our journey towards building a world-class finance operations center. 

Key Responsibilities 

• Process Improvement & Transformation: 
  Analyze, design, and implement process improvements across finance operations (AP, AR, GL, payments, reconciliations, etc.) to drive efficiency, accuracy, and business value. Be comfortable in executing VSMs and Kaizens independently. Be conversant with the latest trends in process improvement leveraging AI/ML and GenAI 

• Data Analysis & Insights: 
  Leverage data analytics to identify trends, root causes (using lean methods), and improvement opportunities. Develop dashboards and reports to monitor KPIs and process health. 

• Project Management & Stakeholder Engagement: 
  Support and/or lead cross-functional projects with finance, product, tech and business teams independently, ensuring timely delivery of milestones and effective stakeholder communication. 

• Automation & Technology Enablement: 
  Create macro-based solutions and/or collaborate with technology teams to automate manual processes using RPA, workflow tools, and other digital solutions. 

• Documentation & Training: 
  Develop and maintain process documentation, SOPs, and training materials to ensure knowledge transfer and compliance. Be conversant with BPMN standards & tools of process documentation 

• Quality & Controls: 
  Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance.

What You’ll Need to Succeed 

Technical & Functional Skills 

• Experience with process mapping, process reengineering, and Lean/Six Sigma methodologies  

• Solid understanding of finance operations processes (OTC, PTP and RTR). Experience as a User of these processes is a plus.   

• Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis, and generate actionable insights and improvement plans. 

• Skilled at creating Excel macros to automate processes is preferred 

• Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau). 

• Familiarity with finance systems (ERP, SAP, Oracle, etc.) and automation tools (RPA, Alteryx, UiPath, etc.) is highly desirable. 

Behavioral Attributes 

• Strong problem-solving mindset with a continuous improvement orientation. 

• Excellent communication, articulation and interpersonal skills; able to influence and collaborate with stakeholders at all levels. 

• High attention to detail and commitment to quality. 

• Self-starter with the ability to manage multiple priorities in a fast-paced environment. 

• Adaptable, resilient, and comfortable with ambiguity and change. 

Qualifications 

• Bachelor’s/Master’s degree in Finance, Accounting, Business, Engineering, or a related field. 

• 5+ years of relevant experience in driving improvements in finance operations 

• Experience in a tech or e-commerce environment is an advantage. 

• Professional certifications (CA, PMP, CPA, etc.) are a plus.  

#LI-NS2 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

As a Cato Networks Channel Account Manager, You Will 

• Generate enthusiasm and passion for Cato Networks’ SASE Solutions throughout the Partner Ecosystem 
• Identify, qualify, recruit, and train new Value-Added Resellers (VAR’s) and Managed Service Providers (MSPs) on the Cato Networks Solution. 
• Proactively engage with current Reseller and MSP Partners to further increase market share and drive incremental revenue through up-selling, cross-selling and account penetration as well as promoting and launching new products. 
• Create, maintain, and execute Partner-focused go-to-market plans 

• Develop territory plan, including documenting recruiting strategy 
• Meet with Partners, participate in joint sales calls to customers and assist the Partner in closing opportunities 
• Assist Partners in broadening their product expertise and sales opportunities, Drive exceptional Y/Y partner revenue growth 
• Develop creative lead generation and sales incentive programs to increase sales 
• Deliver sales and technical trainings for partners 

• Facilitate communications and deal flow between partner and Cato sales reps 
• Develop collateral, sales tools, lead-sharing campaigns and marketing programs. 
• Design and project manage partner service creation initiatives 

This role requires strong communication and collaboration skills combined with a sense of urgency to drive new partner acquisition and partner-led revenue generation with key partners. The strongest candidates will have prior channel development experience and existing relationships with influential contacts at relevant channel partners (MSPs and VARs) across the assigned region. The strongest candidates will have experience working in a fast-paced start-up environment.  

Requirements: 

• 5+ years of related experience in the Channel with Channel Partners including VAR and MSP 
• Proven success of building strong relationships and partnerships with VARs and MSPs 

• Advanced understanding of the channel ecosystem, especially Managed Service Providers, as well as a firm understanding of SD-WAN, Security, and SASE solutions. 
• Executive level oral/ written communication and presentation skills 
• Up to 50% travel within region 
• Self-motivated, superb organizational skills, and exceptional collaboration skills 

• This position is open to both Thai and foreign nationals.
• Candidates must have at least 4 years of experience working in a managerial role.
• Please submit your application in English. Applications in other languages will not be considered.
• Preference will be given to candidates who can attend an in-person interview at our office in Bangkok.

Are you a dynamic leader with a proven ability to motivate and guide a high-performing team of Campaign Specialists? Are you passionate about driving the seamless execution of digital cross-channel marketing strategies for our global clients? If you thrive in a fast-paced, international working environment and are seeking an exciting management position, we invite you to consider the role of Marketing Operations Manager at our Bangkok office!

What will your day look like?

As our new Marketing Operations Manager, you will be responsible for the smooth running of our daily operations and implementation of client campaigns, ensuring the continuous development of staff and operation services. More specifically, your tasks include: 

• Overseeing the team's daily operation and workload distribution 
• Ensuring compliance with Service Level Agreements such as quality assurance and time-to-market activity 
• Recruitment and people management and development 
• Supporting initiatives by the Country Lead and Global Directors 
• Reporting on progress and development for internal and external stakeholders 
• Risk management and mitigation 

Since we operate in a global environment with global clients covering multiple time zones, we expect you to be flexible with a can-do attitude. 

Who are you going to work with?

Our Bangkok office is currently made up of 45 employees and growing! You will be managing a very competent team of approximately 5-12 employees and operate as the link between our various in-house departments. 

We work closely together with our colleagues in Copenhagen (HQ) as well as our other 3 office locations in Toronto, Lisbon and San Jose (Costa Rica). You will play a crucial part in growing our Bangkok office, work closely with your operations team, and report directly to the Country Lead. We are proud of our multicultural environment and dynamic atmosphere where we not only work together – we are great at having fun as well. 

What do you bring to the table?

As a person, you are curious, proactive, and energetic, enabling you to lead and motivate others. You are great at spotting new opportunities, and you act fast while being able to constantly balance between taking charge and making room for others.  

Further, we expect that you have:  

• Experience in and a solid understanding of omnichannel marketing  
• Solid experience with CRM, digital production, marketing personalization and automation, commercialization of services, or process optimization 
• Demonstrated experience with people and performance management as well as talent profiling and recruitment (6 - 8 years)  
• Proven ability to establish and maintain strong personnel and stakeholder relationships (6-8 years)  
• Extensive background in project management 
• Client management experience as a plus 
• Highly collaborative, driven by a strong sense of inclusion and diversity 
• Excellent communication skills, and highly proficient in the English language 

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

• This is a full-time position that requires 3+ years of experience in digital marketing and project management.  
• Please submit your application in English. Applications in other languages will not be considered. 
• This position is open to Thai nationals or individuals who are already authorized to work in Thailand.
• Applicants who pass the initial screening must be available to attend an in-person business case test, followed by an interview.  

VML MAP is looking for a dynamic and detail-oriented Producer to join our Bangkok office and ensure the smooth delivery of marketing campaign execution for one of our major international clients. You will play a key role in driving operational efficiency, managing delivery timelines, and enabling cross-regional collaboration. If you thrive in a fast-paced environment, enjoy working across teams and time zones, and are passionate about delivering high-quality work, this role is for you. 

What will your day look like?

You will be an essential part of the Marketing Operations team, working closely with colleagues across different regions to ensure that everything runs smoothly from planning and briefing to actual delivery. You will manage resource capacity, facilitate daily SCRUMs, and keep processes and documentation accurate and up to date. You will also lead the rollout of new processes and projects, ensuring the team can adopt them effectively. From onboarding new hires to handling client requests, you will play a central role in enabling team success and maintaining high delivery standards. 

More specifically, your tasks will include: 

• Process Management: Maintain accurate and up-to-date operational process documentation, SOPs, and reporting.  
• Capacity and Resource Management: Coordinate weekly capacity planning, support managers with resource planning, and align resources across time zones to meet delivery timelines.  
• Operational Oversight: Lead or delegate daily SCRUMs, manage Kanban boards, and monitor daily workload to align with planned schedule. 
• Process Improvement and Implementation: Implement new tools and processes ensuring successful adoption into daily operations.  
• Onboarding and Team Integration: Oversee onboarding for new hires, ensuring smooth integration through mentorship and structured support. 
• Client Support: Manage and prioritize client requests, ensuring they are directed to the right teams for timely action, coordinate resolution of incidents to minimize impact on campaign delivery.  
• Cross-Team Collaboration: Act as the main point of contact for cross-functional collaboration and internal stakeholder alignment. 
• Admin and reporting: Oversee finance and operational reporting, and manage vacation planning.  

Who are you going to work with?

At VML MAP, you will join a vibrant team of Campaign Specialists, Coordinators, Solution Experts, Operations Managers, and Account Management professionals. You will be supported by a talented and driven team, all working together to achieve success. We work in a highly collaborative environment where every opinion is heard, and ideas are encouraged and valued, fostering teamwork and continuous improvement. 

What will you bring to the table?

• 3+ years of experience as a Coordinator or Project Manager in a digital marketing or CRM-focused environment. 
• Bachelor’s degree or equivalent in Marketing, Communications, Project Management, Business, or a related field. 
• Exceptional communication skills in English, both written and verbal. 
• Ability to navigate and understand CRM systems and technical workflows, with a strong grasp of process logic and a keen eye for detail in operational execution. 
• Proficient in project and productivity tools, such as Microsoft Office Suite, Jira, and familiar with CRM platforms like Adobe Campaign, Salesforce Marketing Cloud, or Braze. 
• A proven ability to work effectively with diverse stakeholders. 
• Agile and flexible mindset, able to adapt quickly to evolving client needs, operational challenges, and cross-market delivery requirements. 
• Proven experience building and managing strong client relationships, including clear communication, issue resolution, and expectation management across global teams. 
• Proven project management skills with experience managing workflows and delivering against timelines while keeping all stakeholders aligned.  

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

Get To Know Our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

The Opportunity:
In this role, you will be leading a team of TA Partners and Associate TA Partners while also collaborate with multiple stakeholders such as Operations leaders, HR Generalists, HR Specialist, Technology & Analytics team etc. You will be focusing on two different areas including leading your team to achieve set hiring targets and successfully executes project to continuously improve the recruitment function.

In this Role, you'll get to: 

• Lead the team to hire to target and be 100% staffed by optimizing sourcing, recruitment funnel and the team organization
• Drive improvements to increase the quality of hires (measured by objective metrics) through data-driven experimentation
• Ensure operational excellence in your team for every step of the recruitment process (new positions intake, JDs, pre-screening, interviews scorecards, offer communication, etc.)
• Leverage and analyze Data and Recruitment Reports to effectively partner with the Team and Business
• Reduce the cost per hire
• Ensure that Hiring Managers supported by your team develop interviewing skills
• Develop strategies to build talent pipelines and effectively raise or lower the bar adapting to hiring needs
• Manage, coach and build a team of strong Recruiters and enable them to hire game changers for Agoda
• Lead projects to transform the recruitment function. Examples of possible projects are:
  • Defining operational excellence in the recruitment process
  • Introducing new assessment tools
  • Building an upskilling program for Recruiters
  • Experimenting with different recruitment processes

What you'll Need to Succeed:

• Between 8-10+ years of experience in recruitment and a minimum of 4 years of team management experience in a fast-paced, dynamic global environment
• Previous experience in hiring for Southeast Asia market is a plus
• Exposure to headcount models and resource planning is a must
• Ability to leverage data to take decisions and optimize the results
• Leadership skills to rally recruiters to achieve stretch targets
• Ability to work effectively with multiple stakeholders
• Fluent in English
• Autonomous and highly motivated with a strong sense of urgency.

**This role is based in Bangkok, relocation support will be provided.**

• Work closely with Solution/Development team to understand clients business requirements and map them to Saas products capabilities.
• Ensuring the SDD are in accordance to clients specification, leveraging out of the box functionality and best practises in the market. Able to simply complex requirement’s.
• Advice clients on supply chain best practises aligned with the SaaS workflows (e.g. inventory management, order fulfilment, marketplace).
• Maintain accurate implementation documentation in company shared folder or platform.
• Proactively identify gaps between client needs and product capabilities, documenting enhancement request for product team.

• Develop and maintain training materials given by product team, including user guides, quick references, and e learning modules tailored to different user personas (e.g. warehouse, planners, logistics coordinators or super users).
• Conduct virtual or on-site super/end user training session to ensure clients are proficient in using the system before go-live.
• Deliver “Train the Trainer” session to client super – user to enable internal knowledge transfer.
• Assess training effectiveness through quizzes, feedback forms, and hands-on exercises and adjust training materials accordingly.

• Develop detailed UAT test scripts and scenarios based on business requirements and functional specification.
• Coordinate UAT schedules with client stakeholders, ensuring adequate participants and resources availability.
• Test the cases in UAT environment before actual UAT conducted with client to ensure the fixes are done earlier.
• Guide clients users through the UAT process, demonstrating how to execute test cases and document results.
• Log, track and manage issues identified during UAT in the project tracking document.
• Validate fixes and perform regressions testing to ensure system stability before go live sign off.

• Collaborate with client, Delivery Manager and internal teams to finalize the go-live cutover plan, ensuring alignment with Saas product deployment schedule.
• Execute final data migration validation and system configuration checks immediately prior go live.
• Facilitate the Go-Live Decision process by consolidating all readiness criteria into a formal assessment including

• UAT Sign Off: Confirmation that all critical and high-priority issues have been resolved and accepted by the client.
• Training completion: Verification that end – users and super users have completed required training and demonstrate competency.
• Data Readiness: Confirmation that master data and transactional data have been validated, cleansed and successfully migrated to the productions environment.
• Environment Stability: Validation that the Saas production environment is configured and all integrations are functioning as expected.
• Cutover Checklist: Completion of all pre-defined cutover tasks, including rollback procedures and contingency plans.
• Client approval: Formal sign off from the clients project sponsor or steering committee confirming their readiness and acceptance of go live.

• Approved for Go Live: All criteria met; proceed as planned.
• Conditional Go Live: Minor non critical items remains that do not impede business operations, mitigating plan documented and accepted by client.
• Deferred/Not ready: Critical criteria not met; go live rescheduled with clear remediation plan and timeline.
• Provide go live day support, monitoring system performance, user login activity, and initial transaction volumes.
• Serve as the primary point of contact for go live day issues, triaging and resolving critical items in real time while escalating product elated bugs to engineering with clear reproductions’ steps.

• Deliver struture4d HyperCare support period (typically 2–3 weeks post go-live) to stabilise adoption and ensure client confidence in the Saas Platform.
• Operate within defined SLAs for response and resolution times, triaging incoming support tickets from client users.

• User errors: address through coaching or additional training
• Configuration issues: Adjust system settings as needed
• Product Bugs: Documents with detailed steps and escalate to engineering
• Enhancement request: Log for product roadmap consideration
• Conduct daily stand up calls with the client during HyperCare to review open tickets, prioritise resolution and communicate progress.
• Transition the client to the Customer Care Support Team t the HyperCare conclusion, ensuring a smooth handover with complete documentation of open items.

• Schedule and facilitate post mortem (or “retrospective”) session internally and client within 2–4 weeks after go live.

• Project Summary: Scope, timeline and Key Milestones
• Successes: What went well, including effective training approach, smooth go live execution and positive client feedback.
• Challenges: What didn’t go well/root causes of delays, issues or adoption hurdles
• Product Feedback: Prioritise list of product gaps or features request identified during project.
• Process Improvements: Actionable recommendation to improve implementation methodology, templates or documentation.
• Present post mortem findings to internal stakeholder, contributing to the implementation practise knowledge base and continues improvements initiative.
• Track closure of post mortem action items to ensure lesson learned translate into tangible improvements for future Saas implementation.

• SaaS Product Knowledge (e.g WMS, OMS)
• Familiar with supply chain end to end processes
• Training & Adoption
• Support & Triage
• Reporting & Documentation
• Language Proficiency: English & Thai Speaking expertise

• Client-Centric Mindset
• Adaptability & Learning Agility
• Structured & Detailed Oriented
• Strong Communication Skills
• Collaborative Team Player
• Proactive & Self Sufficient
• Resilience & Grit
• Business Acumen

As a Project Manager (Agile), you will play a critical role in driving the successful delivery of digital solutions for our clients. You will collaborate with cross-functional teams, including Business Analysts, Solution Architects, and Developers, ensuring projects are completed on time, within scope, and aligned with business objectives. You will also lead Agile project management efforts, implementing best practices, optimizing workflows, and ensuring effective stakeholder engagement.

Your responsibilities will include, but not be limited to:

• Oversee end-to-end project management, ensuring successful project delivery within budget and scope.
• Implement Agile methodologies to drive iterative development, stakeholder collaboration, and adaptive planning.
• Manage project timelines, risks, and dependencies, proactively identifying and mitigating challenges.
• Collaborate with business and technical teams to define project goals, deliverables, and key milestones.
• Ensure compliance with IT governance frameworks, security standards, and quality assurance processes.
• Provide leadership and guidance to project teams, fostering a culture of continuous improvement and innovation.
• Support post-implementation operations, ensuring smooth system maintenance and monitoring.

What you’ll bring

• 5-8 years of experience in project management, with a strong background in Agile methodologies.
• Proven experience leading full software or product development lifecycles, preferably in Agile environments.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to influence decision-making.
• Experience in audit, quality management, and portfolio management is an added advantage.
• Project Management certification (e.g., PMP, CITPM, COMIT, PMI) is preferred.
• Bachelor’s degree (or equivalent) in Computer Science, Information Systems, Engineering, or related discipline.

At SimplifyNext, we help businesses transform the way they work through automation, analytics, and cutting-edge technologies. Our goal is to simplify the complex, enabling our clients to unlock efficiencies and drive meaningful business outcomes. We’re a fast-moving, high-impact team that thrives on solving real-world challenges.

We are looking for a driven, strategic, and relentless sales leader to join our team. If you are a true hunter who enjoys opening doors, building deep client relationships, and driving new business growth, this is the opportunity for you.

Work you’ll do

As a Sales Manager, you will play a pivotal role in expanding SimplifyNext’s footprint in the Thailand Market. You will be responsible for identifying, engaging, and closing new opportunities with named accounts while deepening relationships with existing clients. You will act as a trusted advisor, helping clients scale their automation and analytics capabilities, and positioning SimplifyNext as the go-to partner for digital transformation.

To succeed in this role, you will need to bring together the relevant expertise and thought leadership from within SimplifyNext to deliver successful outcomes for our clients as well as SimplifyNext. Our simple and flat organization structure and collaborative culture is an enabler for high-performing sales professionals to thrive in and express themselves.

Your responsibilities would include:

• Win new business by identifying, engaging, and securing new accounts, driving revenue growth.
• Lead consultative selling through understanding client challenges and aligning our technology services to their needs.
• Create comprehensive client business plans to build a stable, growing pipeline of current and future business opportunities.
• Collaboratively work with internal teams as well as our technology partners to successfully position the solutions and/or services and see the opportunity through to closure.
• Lead business negotiations for contracts focusing on win-win outcomes for both the clients and SimplifyNext.
• Take an active role in defining the GTM plan for the Thailand Market.
• Track and manage the entire sales process and account management activities with the support of pre-sales architect and project managers.
• Stay ahead of trends by keeping up with industry innovations to maintain a competitive edge.

Qualifications

• 5 - 8+ years of sales experience, preferably in technology or consulting services. 
• Proven track record of hunting and closing new accounts in Thailand.
• Strong network and relationships with C-level and senior stakeholders within the Thailand Market.
• Ability to drive complex sales cycles and position value-based solutions.
• Excellent communication, negotiation, and relationship-building skills.
• Self-starter mindset with the ability to thrive in a fast-paced, high-growth environment.

About Us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About BEES

BEES, our ambition is – and always will be – to put customers at the heart of everything we do. Making their lives easier and their businesses more profitable. Through our B2B e-commerce and SaaS platform, we bring the power of digital to small and medium-sized retailers and the companies that service them, unlocking new growth opportunities for all. With offices in São Paulo and Campinas, we encourage our team to participate in major events and significant meetings throughout the year.

Learn more on how BEES keeps business buzzing at www.bees.com 

About the Role

The Technical Account Manager (TAM) serves as the primary technical contact for partners using the BEES system in expansion markets. This role ensures seamless product implementation, resolves technical issues, and collaborates with Key Account Managers (KAMs) to consolidate and address technical requirements.

Key Responsibilities

• Ensure timely and accurate deployment of BEES systems to partners.
• Provide technical assistance to Key Account Managers (KAMs) and partners, engaging internal tech teams (Product Consultants & Professional Services) when necessary.
• Troubleshoot BEES product issues, manage complaints, and maintain strong partner relationships.
• Offer product expertise and guidance, escalating complex technical inquiries to the Product Consultant team.
• Monitor the functionality of all deployed equipment, ensuring correct installation and smooth operation.
• Maintain and update partner technical roadmaps and priorities.

Qualifications & Skills

• Bachelor’s degree in a related field.
• Experience in project management and stakeholder coordination.
• Strong problem-solving skills and a client-centric approach.
• Ability to manage stakeholders across different countries (LATAM experience is a plus).
• Excellent negotiation and communication skills (Spanish proficiency is an advantage).

What We Offer:

• Performance based bonus*
• Attendance Bonus* 
• Private pension plan
• Meal Allowance
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Medicines discounts
• WellHub partnership
• Childcare subsidies
• Discounts on Ambev products*
• Clube Ben partnership
• Scholarship*
• School materials assurance
• Language and training platforms
• Transport allowance

*Rules applied

How You'll Make an Impact: 

As an Onboarding Coach, we’re looking for someone who truly understands hospitality and can step into our clients’ shoes to demonstrate how our system makes their lives easier. You’ll care for our clients and their properties just as you would for a guest in a hotel—always going the extra mile. In this role, you’ll train clients on the system, tailoring it to fit their needs as a hospitality business. By asking the right questions, you’ll get to know your clients and ensure that, by the end of the onboarding process, they have a complete understanding of and confidence in using the system.

Our Customer Onboarding Team: 

As part of our Customer Onboarding Team, you’ll play a vital role in bringing our motto *“more reservations, happier guests” to life. Our team is close-knit and collaborative, living this motto every day by working closely together to provide exceptional support and ensure a seamless onboarding experience for our customers.

If you’re ready to make a difference and be part of an exciting journey, we’d love to have you on board!

What You Bring to the Team: 

• Facilitate client onboarding, training, and ongoing support onsite in the property or remotely.
• Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
• Partner with Sales to define success, demonstrate ROI, and drive retention.
• Build strong client relationships to encourage loyalty and promote product adoption.
• Develop a deep understanding of Cloudbeds’ products and customer needs.
• Contribute to training materials and stay updated on system changes.
• Record activities in Salesforce, gather feedback, and share insights for product improvements.

What Sets You Up for Success: 

• Communicate product offerings clearly and synthesize feedback for internal teams.
• Share customer insights and opportunities across departments to drive alignment.
• Manage multiple projects or accounts with strong organizational and proactive skills.
• Empower clients to become self-sufficient during onboarding and beyond.
• Deliver exceptional communication with empathy and a customer-focused approach.
• Bring over 3 years of 5-star hospitality experience in roles like Front Desk or Revenue Manager within a leading hotel brand, or possess at least 3 years of relevant SaaS industry experience in customer-facing role.

Recommended Skills to Stand Out: 

• Project Management certification.
• Knowledge of Onsite Onboarding.

NOTE: PLEASE SUBMIT YOUR CV/RESUME IN ENGLISH

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.

Your role in our journey:

As a pivotal member of the new Talent Acquisition Operational Excellence Team, you will lead transformative projects that redefine talent acquisition. Your strategic vision will not only elevate the quality of our hires but also streamline our processes, making a lasting impact on Agoda's future. With a data-driven mindset and a bias for using technology, you will be at the forefront of innovation, crafting solutions that have positive impact on a global scale. As a member of this new team, you will have the opportunity to shape how this team is organized and operates. 

What you will achieve: 

• Own initiatives to optimize key metrics like Time to hire, Cost per hire, Conversion, etc., enhancing our operational excellence. 
• Influence the future of Agoda by presenting your visionary projects (based on a data-driven approach) to senior leaders and securing their support. 
• Collaborate with the People Technology Team to pioneer tech-driven solutions, from AI to advanced analytics. 
• Imagine yourself leading projects that impact hundreds of thousands of job applicants through technology, help to reduce dozens of thousands of working hours using GenAI, enable integrated talent strategies, etc. 
• Over time, mentor and lead a team of analysts, multiplying your impact. 

Required qualifications:

• At least 5-10 years in project management, strategy, operations, or consulting, ready to take on a role that challenges and excites. 
• A data wizard with a command of SQL and Microsoft Office, and a curiosity for new analytical tools. 
• A strategic thinker with a proven track record of turning plans into measurable success. 
• A dynamic team player who thrives in multicultural, fast-paced environments, and embraces uncertainty with a growth mindset. 

Why Agoda? 

• Career Growth: We invest in your development with a vast range of learning solutions. We never run out of new challenges for you to take on, and new initiatives and teams are initiated frequently. 
• Innovative Culture: Work with the latest tech and be part of a team that is not afraid to experiment and innovate. 
• Flexibility: Enjoy the flexibility of our hybrid model and our remote work program, designed to fit your lifestyle. 
• Benefits: Experience our competitive benefits package, including travel perks, wellness programs, and more. 
• Diversity: Join an inclusive community where everyone's voice is heard and valued. 

Kindly note that this is a Bangkok-based position, and relocation support will be provided. The interview process will begin in January.

Get to Know Our Team – Security & Resilience at Agoda

At Agoda, our Security & Resilience Department plays a critical role in safeguarding the organization. We oversee security, governance, risk management, compliance, and security operations—alongside business resilience capabilities including Business Continuity Management (BCM), Disaster Recovery (DR), and Crisis Management.

Our mission is to ensure Agoda can prevent, withstand, and recover from disruptions, whether cyber, operational, or external, while protecting our people, customers, and business.

As the security and resilience landscape evolves at an incredible pace, we pride ourselves on being early adopters of emerging technologies and innovative solutions. If you’re passionate about working with cutting-edge tools in a fast-moving, dynamic environment, this is an exciting challenge to take on.

The Opportunity

We are looking for a dedicated GRC (Governance, Risk Management & Compliance) Specialist/Sr. Specialist to join our team.

In this role, you will collaborate closely with internal stakeholders to manage Information Security, Compliance, and Resilience risks. You’ll contribute across multiple areas including risk management, business continuity, disaster recovery, and broader GRC initiatives.

We’re seeking someone who is an independent, proactive thinker, a strong stakeholder manager, and a natural team player.

This position is open to both local and international candidates, with relocation support available for eligible candidates to ensure a smooth transition to living and working in Bangkok.

In This Role, You Will:

• Apply strong knowledge of Risk Management, GRC functions, IT General Controls (ITGC), and industry frameworks (e.g., NIST CSF, PCI DSS, and other leading standards)
• Contribute to Business Continuity Planning (BCP), Disaster Recovery (DR), and Crisis Management programs, ensuring alignment with business and regulatory requirements
• Support Business Impact Analyses (BIAs) and help map critical functions, systems, and dependencies
• Continuously assess risks and ensure IT policies, procedures, and standards are effectively embedded into daily operations
• Deliver high-quality work in a dynamic environment with minimal supervision
• Partner with internal teams to enhance and mature security and resilience controls
• Track and ensure timely remediation of audit and risk assessment findings—never missing a deadline
• Proactively identify gaps and recommend improvements through strong written and verbal communication

What You’ll Need to Succeed:

• Bachelor’s degree in Business, Computer Information Systems, Computer Science, Information Systems Management, or equivalent experience
• At least 2–4 years of experience in a technology role, preferably within a security or resilience environment
• Strong understanding of international Information Security standards and frameworks
• Familiarity with BCM, DR, or Crisis Management concepts is a plus
• Ability to manage multiple projects and balance competing priorities
• Comfort analyzing operational and technical data under tight deadlines
• Independent, self-driven mindset with strong problem-solving skills
• Excellent communication and presentation skills, with the ability to explain complex concepts clearly
• Strong project management capabilities

It’s Great If You Have…

• Experience leading global projects across multiple regions
• Demonstrated strengths in:
  • Attention to Detail – thorough and conscientious in execution
  • Stakeholder Management – ability to work effectively with clients and leadership
  • Oral Communication – clearly conveys complex information
  • Problem Solving – identifies issues and determines accurate, relevant solutions
• Professional certifications such as CISA, CRISC, CISSP, or other relevant credentials

If you’re ready to help shape and strengthen both security and resilience in a global organization while working alongside talented professionals in an innovative environment, we’d love to hear from you.

THIS ROLE IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED)   

Get To Know Our Team:

The Supply department is Agoda’s partner relationship management function, working with external partners to ensure strong supply across accommodations, flights, and activities. 

Within Supply, the Central Management Office (CMO) was established as the department’s backbone. The CMO leads cross-functional special projects, drives governance and cadences across Supply, manages headcount planning and budget allocation/spend, and designs and executes key people initiatives—such as learning & development, performance management, engagement, and change management 

The Opportunity:

• Drive higher engagement across Supply: Identify key opportunities to improve employee engagement (e.g., recognition, collaboration, ways of working) and lead initiatives that deliver meaningful, measurable impact. 

• Strengthen change management: Identify change needs and support the planning and execution of change management for high-impact initiatives across Supply. 

• Own additional projects: Take end-to-end ownership of ad hoc projects that advance the team’s priorities and contribute to broader organizational success 

• Run other BAU tasks relating to engagement including Supply’s townhall, AMA sessions 

In this role, you will get to:  

• Partner with diverse stakeholders: Collaborate closely with Agoda’s People teams and key internal stakeholders across Supply—particularly senior leaders such as the SVP and regional/country directors. 

• Lead analysis and shape solutions (quant + qual): Own problem definition and analysis, using both quantitative and qualitative insights to build frameworks and propose initiatives that drive and enable change within Supply. 

• Drive execution and deliver impact: Take initiatives from concept to implementation—tracking outcomes, delivering measurable results, and continuously iterating to improve effectiveness 

What You’ll Need to Succeed (Must Have)   

• Minimum 6+ years of experience working preferably in people’s team or consulting firm and worked on people topic or change management before  

• Bachelor degree in HRM, psychology experience is a plus  

• Passion in people topic 

• A high level of proficiency in the MS Office Suite, especially in Excel and Powerpoint  

• Strong analytical skills on both qualitative and quantitative aspects  

• The interpersonal skills to interact professionally with stakeholders at Director level and above  

• Excellent verbal and written communication skills (in English), including the ability to report project updates clearly and succinctly to different levels of the management hierarchy.  

• The drive, speed and creativity to not only execute given tasks, but proactively come up with your own ideas and create improvements for everyone.  

It’s Great if You Have (Good to Have)   

• Proficiency in SQL, Tableau  

#Bangkok #strategy #stakeholder Management #Senior Manager

The Opportunity

We’re hiring a Senior Program Manager / Principal Program Manager (level of individual candidates to be determined as part of interview process based on experience and fit) to lead strategic as well as tactical cross-functional initiatives across the organization, including but not limited to covering Accounting and Finance Operations (e.g., AP, AR, Credit Risk, Accounting, Collections and other cross functional initiatives). This role requires a delivery leader who can manage and present to stakeholders at all levels, including C-suite executives, and has sufficient finance and accounting knowledge to translate strategies and problems into clear, actionable plans—driving clarity, alignment, and measurable outcomes across workstreams. 

In This Role, You Will: 

• Lead end-to-end delivery of controllership, finance operations and other initiatives: scoping, planning, execution, change management, and post-implementation tracking. 

• Build and maintain actionable plans with clear milestones, dependencies, owners, and governance cadences - supporting owners to unblock issues and keeping delivery on track. 

• Drive program discipline: clear business requirements, decision logs, timelines, and measurable success metrics. 

• Act as the central point of alignment across teams—identify misalignment early, facilitate decisions, and ensure timely escalation when needed. 

• Partner with teams outside Finance (Product, IT, Legal, Commercial) to design and implement end-to-end solutions as needed. 

• Prepare and deliver executive-ready materials (steerco decks, one-pagers, decision memos) highlighting progress, issues, and trade-offs to senior leadership including C-suite. 

Example Initiatives You May Manage:

• Coordinate improvement of specific metrics across organization like cash flow metrics for example through better AR collections prioritization, dispute resolution workflows, payout timing optimizations, and operational controls. 

• Enhance the balance sheet reconciliation process through a more robust review mechanism and improving reconciliation standards. 

• Establish new business models and ensure scalable finance processes are in place (accounting treatment alignment, operational workflows, controls, reporting readiness). 

• Cross-functional finance initiatives involving tooling, automation, data flow changes, and operating model redesign. 

What You’ll Need to Succeed:

• 8+ years in program management or project management, preferably in consulting or finance transformation environments. 

• Strong problem-solving skills; comfortable structuring ambiguous strategies and/or problems into executable plans. 

• Demonstrated ability to influence without authority and manage complex stakeholder environments across multiple teams. 

• Proven experience producing and presenting executive-level communications (e.g. steering committees, senior leadership updates). 

• Sound working knowledge of accounting and finance operations concepts. 

• Excellent written and verbal communication in English. 

• Ability to thrive in a fast-paced environment. 

• Experience in relevant industries such as travel tech, e-commerce and fintech is a plus. 

• Experience with finance transformation, controllership operations or large-scale process redesign. 

• Familiarity with internal controls, audit requirements, and governance models (SOX experience a plus if applicable). 

• Experience partnering with product/engineering or data teams on process/tooling changes. 

• Relevant certifications that augment program management like PMP / PRINCE2 / Agile are a plus. 

• Confident, structured, and able to drive decisions in senior forums. 

• Comfortable challenging assumptions and resolving conflict constructively. 

• Detail-oriented while maintaining a strong grasp of business outcomes. 

• High ownership, bias for action, and strong follow-through. 

#LI-NS2 #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

The Opportunity:

The Treasury Manager – Banking and Strategy supports BKNG Treasury dedicated to the Agoda brand, leading the organization and execution of global banking operations across the Americas, EMEA, and APAC. The role spans bank relationship management (including banking wallet), commercial management (fees and interest), banking infrastructure, and treasury strategy. You will develop regulatory-compliant banking solutions and connectivity in collaboration with the Center of Expertise in Amsterdam, elevating capabilities through continuous improvement, automation, and robust controls.

You will drive strategy execution for complex initiatives (e.g., Connected Trip, regulated payments), through funds flow target operating model design, deliver data-driven recommendations to senior stakeholders, and enable efficient ways of working across Treasury via planning, budgeting, and service management. As BKNG scales, the role will evolve to include people's leadership.

In this role, you will get to:

• Lead and support global banking operations across Americas, EMEA, and APAC; oversee bank relationship management (wallet, fees), banking infrastructure, and treasury strategy.
• Develop fit-for-purpose, regulatory-compliant banking products/solutions; ensure effective connectivity (SWIFTNet, H2H, API, Open Banking) in partnership with the Center of Expertise.
• Drive continuous improvement: identify gaps, automate processes, and adopt technology with Treasury Data Science/Analytics and Banking Technology teams.
• Design, implement, and maintain process and control frameworks to meet SOX/business control requirements and manage banking operational risks; align with banking policies and guidelines.
• Own key performance deliverables within established governance; ensure business resilience and continuity for global banking operations.
• Plan and deliver complex, cross-functional initiatives across agencies, payments, and new revenue models; align stakeholders and outcomes.
• Partner with Treasury, Finance, and cross-functional teams to communicate findings, blockers, dependencies, and recommendations; influence up to VP level.
• Lead Banking and Strategy advisory for new verticals/products; negotiate with banks/fintechs; run workshops to define target operating models and ensure policy adherence.
• Contribute to annual planning and the longer-term banking operating model (people, systems, processes) aligned with company strategy.
• Ensure compliance with banking, payments, tax, legal, and AML/sanctions regulations.
• Act as an innovation catalyst across Treasury, Financial Services, and Payments by exploring opportunities, validating use cases, and supporting implementation of financial services solutions.
• Champion process improvement, waste reduction, automation, adoption of new technologies, and Six Sigma principles.

What you’ll Need to Succeed:

• Master’s degree or advanced diploma in Treasury Management or International Finance; 8–12 years of relevant experience;
• Proven expertise in bank relationship management (banking wallet), commercial management (fees, interest), and service level management (technical SLAs).
• Strong understanding of banking connectivity and technologies (SWIFT/API/H2H, Open Banking), bank account management, treasury management systems, and high-level payments architecture. Experience designing integrations across TMS, ERP, and banking platforms.
• Deep experience across banking, treasury, and financial services, including advanced FX, cash management, and risk management techniques.
• Advanced analytical skills; able to structure ambiguous problems, decompose into workstreams, and drive data-driven decisions.
• Excellent English communication and interpersonal skills; strong stakeholder management up to VP level, with consensus building and conflict resolution.
• Skilled in persuasion and negotiation to drive adoption of policies, target operating models, and solutions; experienced in leading workshops.
• Proven ability to lead cross-functional collaboration in a highly matrixed, complex environment; can influence broader strategy and vision.
• Sound judgment and trusted advisor to leadership; willingness and ability to mentor, inspire, and coach colleagues to enable One Team success.
• Demonstrated end-to-end global project delivery in product and/or commercial initiatives such as safeguarding models and compliance for regulated entities, global banking and payments solutioning, systems and technology enablement, global cash and liquidity management, and/or global risk management.
• Proven track record in designing and supporting end-to-end fund flow solutions in complex Asian markets
• Proven track record of optimizing fund flow costs, in domestic Asian markets, and cross border between domestic Asian markets and G10 markets

#LI-NS2 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore

Get to know our team:  

Since inception of Flights in late 2019, momentum has surged, particularly in response to the transformative impact of the COVID-19 pandemic. Today, we are a fast-growing group of passionate individuals that thrive in a bustling, dynamic environment. Our sole objective is to propel the Flights vertical forward, in a competitive landscape. Operating with the agility of a startup within the broader Agoda ecosystem, we're driven by innovation and the relentless determination to scale and shape the future of flight bookings.  

The Opportunity: 

We are seeking an enthusiastic and detail-oriented Strategic Project Manager to join our Flights Supply team. In this key role, you will manage and support a variety of strategic projects within the flights supply team, collaborating with cross-functional teams to drive business growth and expansion. 

You will be responsible for planning, coordinating, and driving the execution of key initiatives across departments such as product, supply, marketing, finance, and customer service. This includes setting clear project objectives, managing timelines, mitigating risks, and ensuring deliverables are met on time and within scope. By translating business data and insights into actionable strategies, you will ensure alignment and progress toward organizational goals. 

This role is vital to the growth of Agoda Flights, contributing to its transformation from a new vertical into a core component of Agoda's operations. You will play an integral role in driving effective project execution and ensuring alignment with Agoda's broader business objectives.  

In this role, you will get to: 

Project Management and Execution: 

• Manage and oversee strategic projects for flights supply, ensuring initiatives move the dial, are executed on time and exceed expectations.
• Develop and maintain project roadmaps, timelines, and deliverables, coordinating across multiple team in various departments to ensure successful implementation.
• Monitor project progress and proactively address risks and challenges to maintain alignment with business objectives.
• Support the development and deployment of tools and processes to improve team efficiency and productivity. 

Stakeholder Management and Collaboration: 

• Act as a central point of contact between supply, operations, analytics, product, and finance teams at Agoda and other brands of Booking Holdings.
• Work closely with Country Directors to understand their market needs and ensure alignment with broader organizational goals.
• Facilitate communication and alignment across teams, ensuring all stakeholders are informed and engaged throughout project lifecycles. 

Strategy, Performance Steering and Reporting: 

• Assist in defining OKRs and KPIs for the flights supply team, ensuring they align with overall company goals.
• Track, analyze and guide team performance against key metrics, providing regular updates and actionable insights to collaborators and leadership alike.
• Compile reports and updates for senior leadership to showcase progress, challenges, and outcomes of key initiatives. 

Operational Support: 

• Identify opportunities to streamline processes and improve operational efficiency across the flights supply team.
• Support the creation of scalable workflows and best practices for cross-departmental collaboration. 

What you will need to succeed: 

• Bachelor's degree in a relevant field; advanced degree preferred.
• 4-5 years of relevant experience in a strategy consulting firm or in a tech company (project / program manager role)
• Strong analytical and problem-solving skills.
• Strong communication and presentation skills, with the ability to convey complex ideas clearly and concisely.
• Proven track record of successful cross-functional collaboration and stakeholder management.
• Demonstrated ability to coordinate strategic initiatives and drive business growth.
• Ability to influence stakeholders
• Ability to learn fast and understand new business dynamics.
• Excitement to join a dynamic and innovative team within Agoda, with excellent growth prospects. 

It’s great if you have: 

• Knowledge of SQL or willingness to invest time to learn. 

The Opportunity 

Are you passionate about driving operational excellence and process transformation? Do you thrive in a fast-paced, data-driven environment? Agoda’s Finance Operations Excellence is seeking an Assistant Manager/Senior Specialist to help us reimagine and optimize our finance processes. You will play a key role in identifying improvement opportunities, implementing best-in-class solutions, and supporting our journey towards building a world-class finance operations center. 

Key Responsibilities 

• Process Improvement & Transformation: 
  Analyze, design, and implement process improvements across finance operations (AP, AR, GL, payments, reconciliations, etc.) to drive efficiency, accuracy, and business value. Be comfortable in executing VSMs and Kaizens independently. Be conversant with the latest trends in process improvement leveraging AI/ML and GenAI 

• Data Analysis & Insights: 
  Leverage data analytics to identify trends, root causes (using lean methods), and improvement opportunities. Develop dashboards and reports to monitor KPIs and process health. 

• Project Management & Stakeholder Engagement: 
  Support and/or lead cross-functional projects with finance, product, tech and business teams independently, ensuring timely delivery of milestones and effective stakeholder communication. 

• Automation & Technology Enablement: 
  Create macro-based solutions and/or collaborate with technology teams to automate manual processes using RPA, workflow tools, and other digital solutions. 

• Documentation & Training: 
  Develop and maintain process documentation, SOPs, and training materials to ensure knowledge transfer and compliance. Be conversant with BPMN standards & tools of process documentation 

• Quality & Controls: 
  Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance.

What You’ll Need to Succeed 

Technical & Functional Skills 

• Experience with process mapping, process reengineering, and Lean/Six Sigma methodologies  

• Solid understanding of finance operations processes (OTC, PTP and RTR). Experience as a User of these processes is a plus.   

• Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis, and generate actionable insights and improvement plans. 

• Skilled at creating Excel macros to automate processes is preferred 

• Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau). 

• Familiarity with finance systems (ERP, SAP, Oracle, etc.) and automation tools (RPA, Alteryx, UiPath, etc.) is highly desirable. 

Behavioral Attributes 

• Strong problem-solving mindset with a continuous improvement orientation. 

• Excellent communication, articulation and interpersonal skills; able to influence and collaborate with stakeholders at all levels. 

• High attention to detail and commitment to quality. 

• Self-starter with the ability to manage multiple priorities in a fast-paced environment. 

• Adaptable, resilient, and comfortable with ambiguity and change. 

Qualifications 

• Bachelor’s/Master’s degree in Finance, Accounting, Business, Engineering, or a related field. 

• 5+ years of relevant experience in driving improvements in finance operations 

• Experience in a tech or e-commerce environment is an advantage. 

• Professional certifications (CA, PMP, CPA, etc.) are a plus.  

#LI-NS2 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

Get to know our team:  

Since inception of Flights in late 2019, momentum has surged, particularly in response to the transformative impact of the COVID-19 pandemic. Today, we are a fast-growing group of passionate individuals that thrive in a bustling, dynamic environment. Our sole objective is to propel the Flights vertical forward, in a competitive landscape. Operating with the agility of a startup within the broader Agoda ecosystem, we're driven by innovation and the relentless determination to scale and shape the future of flight bookings.  

The Opportunity: 

We are seeking an enthusiastic and detail-oriented Strategic Project Manager to join our Flights Supply team. In this key role, you will manage and support a variety of strategic projects within the flights supply team, collaborating with cross-functional teams to drive business growth and expansion. 

You will be responsible for planning, coordinating, and driving the execution of key initiatives across departments such as product, supply, marketing, finance, and customer service. This includes setting clear project objectives, managing timelines, mitigating risks, and ensuring deliverables are met on time and within scope. By translating business data and insights into actionable strategies, you will ensure alignment and progress toward organizational goals. 

This role is vital to the growth of Agoda Flights, contributing to its transformation from a new vertical into a core component of Agoda's operations. You will play an integral role in driving effective project execution and ensuring alignment with Agoda's broader business objectives.  

In this role, you will get to: 

Project Management and Execution: 

• Manage and oversee strategic projects for flights supply, ensuring initiatives move the dial, are executed on time and exceed expectations.
• Develop and maintain project roadmaps, timelines, and deliverables, coordinating across multiple team in various departments to ensure successful implementation.
• Monitor project progress and proactively address risks and challenges to maintain alignment with business objectives.
• Support the development and deployment of tools and processes to improve team efficiency and productivity. 

Stakeholder Management and Collaboration: 

• Act as a central point of contact between supply, operations, analytics, product, and finance teams at Agoda and other brands of Booking Holdings.
• Work closely with Country Directors to understand their market needs and ensure alignment with broader organizational goals.
• Facilitate communication and alignment across teams, ensuring all stakeholders are informed and engaged throughout project lifecycles. 

Strategy, Performance Steering and Reporting: 

• Assist in defining OKRs and KPIs for the flights supply team, ensuring they align with overall company goals.
• Track, analyze and guide team performance against key metrics, providing regular updates and actionable insights to collaborators and leadership alike.
• Compile reports and updates for senior leadership to showcase progress, challenges, and outcomes of key initiatives. 

Operational Support: 

• Identify opportunities to streamline processes and improve operational efficiency across the flights supply team.
• Support the creation of scalable workflows and best practices for cross-departmental collaboration. 

What you will need to succeed: 

• Bachelor's degree in a relevant field; advanced degree preferred.
• 4-5 years of relevant experience in a strategy consulting firm or in a tech company (project / program manager role)
• Strong analytical and problem-solving skills.
• Strong communication and presentation skills, with the ability to convey complex ideas clearly and concisely.
• Proven track record of successful cross-functional collaboration and stakeholder management.
• Demonstrated ability to coordinate strategic initiatives and drive business growth.
• Ability to influence stakeholders
• Ability to learn fast and understand new business dynamics.
• Excitement to join a dynamic and innovative team within Agoda, with excellent growth prospects. 

It’s great if you have: 

• Knowledge of SQL or willingness to invest time to learn. 

Get to Know Our Team – Security at Agoda 

At Agoda, our Security Department plays a critical role in safeguarding the organization. We oversee security, governance, risk management, compliance, and security operations across the company—ensuring there are no breaches or vulnerabilities that could impact our business or our people. 

As the security landscape evolves at an incredible pace, we pride ourselves on being early adopters of emerging technologies and innovative solutions. If you’re passionate about working with cutting-edge tools in a fast-moving, dynamic environment, this is an exciting challenge to take on. 

The Opportunity 

We are looking for a dedicated GRC (Governance, Risk Management & Compliance) Specialist/Sr. Specialist professional to join our team. 

In this role, you will collaborate closely with internal stakeholders to manage Information Security and Compliance risks. You’ll contribute across multiple areas including IT SOX compliance, risk management, and broader GRC initiatives. 

We’re seeking someone who is an independent, proactive thinker, a strong stakeholder manager, and a natural team player. 

This position is open to both local and international candidates, with relocation support available for eligible candidates to ensure a smooth transition to living and working in Bangkok. 

In This Role, You Will: 

• Apply strong knowledge of Risk Management, GRC functions, IT SOX Compliance, IT General Controls (ITGC) and industry frameworks (e.g., NIST CSF, PCI DSS and other leading standards). 

• Support and manage IT SOX compliance activities, including control design, testing, documentation, and remediation tracking. 

• Continuously assess risks and ensure IT policies, procedures, and standards are effectively embedded into daily operations. 

• Deliver high-quality work in a dynamic environment with minimal supervision. 

• Partner with internal teams to enhance and mature security controls. 

• Track and ensure timely remediation of audit and risk assessment findings—never missing a deadline. 

• Proactively identify gaps and recommend improvements through strong written and verbal communication. 

What You’ll Need to Succeed: 

• Bachelor’s degree in Business, Computer Information Systems, Computer Science, Information Systems Management, or equivalent experience. 

• At least 2-4 years of experience in a technology role, preferably within a security environment. 

• Strong understanding of international Information Security standards and frameworks. 

• Ability to manage multiple projects and balance competing priorities. 

• Comfort analyzing operational and technical data under tight deadlines. 

• Independent, self-driven mindset with strong problem-solving skills. 

• Excellent communication and presentation skills, with the ability to explain complex concepts clearly. 

• Strong project management capabilities. 

It’s great if you have… 

• Experience leading global projects across multiple regions. 

• Demonstrated strengths in: 

• Attention to Detail- Is thorough when performing work and conscientious about attending to detail. 

• Stakeholder management- Works with clients and leadership. 

• Oral Communication- Expresses information to individuals or groups effectively. 

• Problem Solving- Identifies problems; determines accuracy and relevance of information. 

• Professional security certifications such as CISA, CRISC, CISSP, or other relevant Information Security credentials. 

If you’re ready to help shape and strengthen security in a global organization while working alongside talented professionals in an innovative environment, we’d love to hear from you. 

About Agoda  

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. 

 Our Purpose – Bridging the World Through Travel  

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. 
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. 

Get to Know our Team:   

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way.   

The Opportunity:  

As a Manager, you’ll spearhead our team’s growth, leveraging your extensive experience to architect and refine finance systems and processes. Your role as a tech-savvy finance expert will see you collaborating with finance users, IT, Product, and various business units, driving innovation and efficiency. We seek a results-driven professional with a commanding presence and the ability to articulate expert insights to stakeholders. You’ll thrive on autonomy, navigate complexities with ease, and employ stellar interpersonal skills to forge strong partnerships across functions. Your influential communication will be vital in propelling business enhancements and strategic value. Join us and become a pivotal force in our financial technology evolution. 

In this transformative role, you will: 

• Collaborate with finance teams (Pay-out, Treasury, GL, Tax etc.) to streamline operations, improve systems, and ensure smooth daily and month-end processes. 
• Address operational issues and drive continuous improvements in various finance functions (Payout, Treasury, R&C, FBP and so on). 
• Co-lead projects, focusing on solutioning, process design, documentation, implementation, and BAU. 
• Act as a techno-functional specialist, influencing business decisions and advocating for company-wide benefits. 
• Partner with cross-functional teams to develop and test adaptable finance tech solutions, enhancing functionality and user satisfaction. 
• Prioritize finance opportunities across quarterly, short-term, and long-term goals, targeting risk reduction, efficiency, data quality, and compliance. 
• Collaborate on designing scalable and resilient finance systems architecture to meet evolving needs. 
• Define and analyze key metrics for finance systems (Pay-in, Pay-out, Accounting, Treasury, etc.), identifying improvement opportunities and implementing solutions. 
• Deepen expertise in finance processes and tech within the travel domain. 

What you’ll Need to Succeed:

• Over 7-8 years in finance systems and operations, with a focus on any of the finance domains (Pay-in, Pay-out, GL, Treasury, Tax) domain in the tech and e-commerce sectors. 
• A track record as a techno functional expert in finance systems, driving operational excellence and authoritative guidance. 
• Strong experience in stakeholder management and the ability to sway decisions. 
• A Bachelor’s degree in Business Administration, Finance, Accounting, or a related field. 
• Have decent understanding of risk and controls related finance systems and processes 
• Familiar with the top KPIs for finance verticals such as Pay-out, Treasury, GL  touching on finance systems as well as finance business side  
• Excellent stakeholder management with exceptional presentation skills. 
• Capability to work alongside Product, Tech, and Finance teams on various projects and initiatives. 
• Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgements. 
• Basic SQL proficiency 
• A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning. 
• A high level of dependability, urgency, results-orientation, and strong business acumen. 

It’s Great if you have:   

• Experience working in finance cross-functions (Finance operations, tax etc.)  
• Familiar with local/US GAAP and knowledge & compliance in financial & accounting management 
• Experience in project management using various methodologies (e.g. Agile, SDLC) 
• Experience working in data analytics 
• Experience working with Oracle fusion ERP or SAP  
• Experience with Robotic Process Automation (RPA) tool 
  
  

  #LI-NS2 

  #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore

  
  

THIS ROLE IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED)

Get to Know our Team: 

The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.

The Opportunity:

We are seeking a Manager/Senior Manager to lead strategic and operational initiatives that create both growth and efficiency for the Supply department. In this role, you will work directly with multiple stakeholders, including executive leadership and various cross-functional departments to successfully implement key initiatives. You will impact Agoda's business through exploring new business opportunities, analyzing complex scaling challenges, and improve existing operations.

In this Role, you’ll get to: 

• General: This role is a blend of hands on ‘in the business’ and executive level ‘on the business’ work. To succeed you will enjoy rolling up your sleeves, leading a team and contributing to strategy.
• Project Delivery: Manage, standardize & validate the structure of business cases for product development, headcount, engineering resources, budgets, general strategic & roadmap prioritization.
• Experimentation: Define success, measure / validate experiments and help ingrain an experimental mindset within the teams.
• Forecasting and Insights: Provide a macro-led business intelligence view to the organization to prevent missed opportunities, surmount obstacles at all organizational levels and drive commercial behaviors.
• Analytics & Alerts: Quantitative analysis, data mining and presentation of business metrics; identify drivers and build an end-to-end communication framework based on business value, effort and urgency.
• Process Improvement: Work with all teams to drive inter- and intra- departmental efficiencies, optimize processes and prioritize system enhancements.
• Reporting: Build dashboards, internal / external reports and present key datasets to enable all team members to efficiently and effectively monitor performance and prioritize their efforts.
• Leadership: Lead a small team of experts to deliver the above functions and be excited by the challenge of mentoring team members across the chain and connectivity teams.

 What you’ll Need to Succeed:

• 5+ years of leadership experience in analytics/data science/insights/strategy
• 2+ years’ experience leading analytics, operational, product or other technical teams
• Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar
• Strong statistical modelling and machine learning knowledge
• Strong experience in finding data insights and provide business recommendation to the business
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
• Ability to multi-task, prioritize and coordinate resources.
• Strong program/project management experience.
• Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance)
• Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects a plus
• People management – track record of developing stars
• Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process

It’s Great if you Have:

• Master’s degree in statistics, economics, mathematics or similar discipline
• Experience in conducting A/B testing experimentation
• Travel industry / e-commerce / tech / consulting experience

Get to Know our Team:  

The New Business Initiatives team of project managers is a critical driver of Agoda and Finance department’s success, balancing innovation, and growth with smart risk management. It’s a team that provides strategic insights to Agoda’s business leaders in the pursuit of launching new initiatives in a sustainable and scalable manner, aims to provide world class execution for projects and serves as a vibrant learning ground for people, providing a pulse check on every strategic initiative Agoda pursues.  

The Opportunity: 

We are looking for a talented, results-oriented Finance Manager to join the Agoda finance team. You will have:

• A front row seat on key Agoda strategic initiatives
• Opportunity to drive implementation of those key initiatives with a Finance lens
• Partner with possibly the most diverse set of stakeholders of any department (IT, Product, Legal, Business teams, Marketing, Customer Services and more)
• Leverage your organizational skills combined with subject matter expertise to make an impact
• Drive Process Integration and automation: Lead initiatives to streamline and integrate financial processes across teams, ensuring efficiency, scalability, and alignment with organizational goals.

Successful candidates tend to have strong presence, possess some sort of Finance expertise, are articulate, self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result oriented manner.

In this Role, you’ll get to:  

• Project manage and implement various company-wide strategic initiatives.
• Think through and investigate implications of new initiatives to various finance functions (accounting, tax, operations, treasury, commercial, financial systems, risk & control etc.) and systems.
• Coordinate with stakeholders to gather key requirements, provide a critical lens to optimize suggested processes and workflows, and make key trade off decisions with shifting priorities and feature change requests.
• Ensure constant communication and calibration between project teams and other stakeholders at regular intervals
• Represent finance on cross-functional forums with the ability to influence key stakeholders to incorporate Finance requirements into the product and business roadmaps.
• Ensure timely progress and achievement of project milestones and goals by coordinating different workstreams, identifying risks, troubleshooting, and proposing mitigation plans.  
• Assist with UAT testing
• Ensure that the projects go live smoothly, and any post-launch issues will be resolved promptly

What you’ll Need to Succeed: 

• 5+ years of project management experience, preferrable Finance Project related
• Ideally with some tech industry / e-commerce background, some finance operations and business analysis experience.
• Extensive stakeholder management experience and ability to influence people
• Process Integration Expertise: Demonstrated experience leading process integration, reorganization, or transformation initiatives in a fast-paced, dynamic environment.
• Undergraduate Degree (ideally in Business Administration, Finance, Accounting but others + professional accounting qualifications also acceptable)
• Ability to thrive in a fast-paced, dynamic, multicultural, and high intensity environment.
• Comfortable working with uncertainty and experimentation in a high-velocity environment
• Highly numerate with strong analytical and problem solving, influencing and change management skills. Ability to think out of the box and make judgement calls.
• Attention to details, self-motivating with continuous improvement mindset. High learning agility. Ability to ask the right questions to ensure speed and accuracy.
• Excellent written and verbal communication, organizational and planning skills with solid interpersonal skills
• High level of dependability with a strong sense of urgency and results-orientation. Strong business acumen.

It’s Great if you have:  

• Experience with finance tools and processes with some accounting and reporting knowhow
• Experience working closely with Product and IT
• Experience working in finance cross-functions (accounting, operations, treasury, FP&A, financial systems, etc.) 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Manila #HoChiMinh #Jakarta #Prague #Berlin #Madrid #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo 

Job purpose:
As a Marketing Key Account Manager (MKAM) at aCommerce, you will lead strategic paid media planning and execution for top e-commerce clients across Southeast Asia. Your primary responsibility is to ensure that integrated campaigns across Meta, Google, TikTok, Shopee, Lazada, and other online media effectively drive traffic, conversions, and revenue growth.

You will act as the key liaison between clients and internal teams—including paid media, SEO, CRM, platform specialists, and other key stakeholders—overseeing campaign performance, aligning execution with client KPIs such as GMV and ROAS, and providing strategic insights that drive business impact.

Job Responsibilities:

Client Management
● Serve as the key strategic contact for assigned e-commerce clients.
● Understand client business goals and translate them into actionable digital marketing plans.
● Lead client communications and performance reviews.
● Provide clear briefs and direction to internal teams.
● Maintain strong client relationships and ensure high satisfaction.

Campaign & Project Coordination
● Oversee and manage the execution of campaigns across various platforms.
● Collaborate with internal teams including media planners, creatives, SEO, CRM, and marketplace specialists.
● Ensure campaigns are launched on time, within budget, and meet quality standards.
● Monitor progress, troubleshoot issues, and ensure alignment with overall strategy.

Media, SEO & CRM Collaboration
● Coordinate with MPS (Media Planning Specialist) to develop strategic media plans.
● Review and ensure the completeness and quality of media plans before presentation to clients.
● Ensure SEO and CRM initiatives are aligned with overall campaign objectives.
● Facilitate integration of media, SEO, and CRM efforts to drive performance.

Platform Expertise & Strategy
● Leverage platform-specific knowledge across Meta, Google, TikTok, Shopee, Lazada, and other online media
● Advise clients on platform trends, ad formats, and marketplace best practices.
● Guide optimization strategies to improve ROAS, conversion rates, and customer engagement.

Reporting & Analysis
● Review and consolidate campaign performance data and reports.
● Analyze metrics such as GMV, ROAS, CTR, and CPC to derive actionable insights.
● Present reports and strategic recommendations to clients.
● Use data to inform future media planning and creative direction.

Key Requirements:
● Bachelor’s degree in communications, marketing, public relations, or a related field.
● 6+ years of experience in digital marketing, client servicing, or performance marketing (e-commerce or agency background preferred).
● Team Leadership & Mentorship: Proven ability to lead, motivate, and develop a team of account managers or specialists. Experience in workload management, coaching junior talent, and fostering a high-performance culture.
● Strategic Stakeholder Management: Ability to influence internal cross-functional teams (Media, SEO, CRM) and lead high-level discussions with C-suite or Brand Lead clients.
● Analytical Mindset: Strong ability to leverage data for decision-making and translate complex metrics into executive-level narratives.
● Platform Expertise: Deep understanding of online media platforms including Meta, Google, TikTok, Shopee, and Lazada.
● Project Management: Proven track record of managing multiple large-scale projects simultaneously under tight deadlines.
● Communication: Excellent written and verbal communication skills; ability to present complex strategies clearly.
● Technical Proficiency: High command of MS Office (Excel, PowerPoint, Word).

PR Manager

We’re looking for an experienced PR Manager to handle our media relations in Thailand.

  

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

  

Thailand’s PR Manager will leverage strong local media relations to implement the PR strategy and heavily support ongoing projects in the country. We’re looking for someone with a long-term strategic approach to PR who can build Bolt’s narrative, help elevate the brand, and raise awareness of our ride-hailing and business lines.

  

• Owning media relations in Thailand, which involves forming and maintaining good relationships with journalists, responding to media inquiries, and staffing interviews/press events.
• Collaborating with Public Policy on key regulatory issues in Thailand.
• Working together with marketing and social media teams on integrated campaigns.
• Managing communication crises if and when they arise.
• Training spokespeople, ensuring Bolt spokespeople are prepared to represent the company during media engagements and public events.
• Supporting brand-related activities.

  

• You are passionate about PR and the impact shared mobility can have on better cities.
• You’ve been working in PR, with proven experience in creating a network of journalists along the way.
• You thrive in an environment with many challenges by leveraging a “get-it-done” attitude.
• Your written and spoken English and Thai are flawless.
• You’ve been building and executing PR strategies with a proven track record of driving long-term narratives in the public space. It is even better if you’ve been doing all this while part of international teams and handling public policy-related issues.
• You have excellent project management and reporting skills, plus you feel at home in environments where teamwork and aligning with stakeholders are key.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

  

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

  *Some perks may differ depending on your location and role.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
  

  Openmind: 

  Openmind by WPP is an integrated agency model drawing on talent from across WPP. It has been created to accelerate the European transformation for Nestlé’s media function. Core to the solution is the advanced best data and technology capabilities, fuelled by WPP’s investment in AI, to maximise the impact of Nestlé media investment. 

Role Summary and Impact

We are looking for a highly data-driven and execution-focused Commerce Manager to support the Head of Commerce in translating high-level strategic directions into actionable plans and pipelines. This role is pivotal in ensuring that our commerce product offerings, partner integrations, and campaign executions align with client growth objectives. The ideal candidate will be adept at managing progress, analyzing performance data, and driving operational excellence across marketplace and digital commerce initiatives.

Key Responsibilities

Pipeline & Progress Management:
Translate top-line commerce strategies into detailed project pipelines, timelines, and deliverables. Monitor and report on progress against goals, ensuring initiatives stay on track and aligned with client growth targets.

Data-Driven Decision Making:
Utilize data analytics tools and platforms to derive insights, measure performance, and optimize commerce campaigns across marketplaces (Shopee, TikTok Shop, Lazada, Tiki) and D2C channels.

Product & Partnership Alignment:
Work closely with product, partnership, and ad-tech teams to ensure solutions are effectively integrated and deployed in line with client needs and market opportunities.

Client Growth Support:
Assist in customizing commerce strategies for key verticals (FMCG, Mom-Baby, Health & Beauty) by providing data-backed recommendations and tactical plans.

Market & Competitor Analysis:
Continuously track industry trends, retail media developments, and competitor activities to inform strategy and innovation opportunities.

Internal & External Coordination:
Facilitate communication between media, commerce, affiliate, and creator teams to ensure cohesive execution. Support the Head in partner workshops, client meetings, and internal training sessions.

Reporting & Insights Generation:
Prepare regular performance dashboards, insights reports, and post-campaign analyses to demonstrate ROI and identify areas for improvement.

Skills and experience:

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• 5+ years of experience in e-commerce, digital marketing, retail media, or performance marketing.
• Strong analytical skills with logical  approach & client-growth mindsets
• Experience with marketplace operations (Shopee, Lazada, TikTok Shop) and/or D2C ecosystem.
• Excellent project management and pipeline tracking abilities.
• Ability to translate strategic direction into actionable, measurable plans.
• Strong communication and collaboration skills.
• Highly creative and innovative, with a keen eye for visual storytelling and a strong
• Fluent in English

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About Mindshare: 

Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders. 

3 best things about the job:

1. Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire value exchange process
2. Lead account ‘project manager’ for the entire business accountable for achieving deadlines across all campaigns and deliverables
3. Act as key liaison accountable for the entire work product (for assigned client brands) among each business unit (Business Planning, Invention and Exchange) that contribute to the overall media plan development process both internal and external

In this role, your goals will be:
In three months:

• Started to build relationships with the key decision makers within the client and agency organisations

In six months:

• Proven yourself as a reliable point of contact for client stakeholders

In 12 months:

• To anticipate what is needed to stay on track to secure, grow and solidifying client relations, and to take actions appropriated.

What you’ll bring:

• Demonstrates a deep understanding of the of different marketing channels including different roles, advantages, formats, potential partnerships, distribution
• Quickly builds strong relationships with marketing channel owners and leverages these relationships to deliver the best outcomes for Mindshare and our clients
• Demonstrates a high degree of numeracy and IT literacy in order to monitor and manipulate data to deliver the best outcomes for the business, e.g. forecasting, delivery against plan, conforming to share deals
• Understand the implications for the business and communicates potential impact to clients and the Mindshare team
• Filters and adapts the different options and applies good judgement combined with hard facts to select which ideas will produce the best results
• Understands what the client's business needs by understanding the history of the brand and what the client wants it to stand for.  Understands the client's strategic intent and the implications for building the client's business
• Communicates information and decisions with the full range of stakeholders involved in a project
• Supports the development of others by expressing positive expectations towards their initiatives and giving constructive feedback

Minimum qualifications:

• Under graduate degree in communication or media or business management (Post-graduate/masters preferred)
• At least 7 years in media planning experience or related field required
• Knowledgeable about and experienced with the concepts, approaches and issues involved in tactical media planning
• Familiar with the timelines, processes and needs of the implementation of all media
• Knowledgeable about new approaches to and developments in tactical planning
• Demonstrated critical thinking and problem solving
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure
• Ability to make decisions and use critical thinking
• Knowledge and use of various research systems

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

More about the role:

Associate Director, Digital Communications will serve as the overall project manager of accounts, responsible for managing consulting personnel, budgets, and account profitability; driving new business development across various industry sectors; and contributing strategically to the overall growth and development of Burson Thailand.

What you'll do:

Client Service

• Lead digital marketing & communications strategy and best practices across various platforms and social communities
• Develop and implement creative and highly measurable digital marketing & communication programs or campaigns for several high-profile clients while tracking progress with regular reporting on engagement, conversion and traffic growth
• Research and identify key influencers, KOLs, and associated communities for digital marketing & communication campaigns
• Analyze reports identifying rooms for improvement and opportunities to ensure the success of a campaign
• Propose and measure KPIs and ROI
• Supervise production team or suppliers
• Stay up to date with the latest technology and best practices

Business Development

• Develop leads for new business
• Work with Managing Director and New Business Development Director to identify growth areas and expand business
• Grow existing client business
• Embed digital marketing & communication tools in business development pitches and presentations, assemble pitch team, and strategies for proposals
• Coach junior team members in business development skills

Strategic Counsel / Advice / Creative Inputs

• Offer strategic counsel to clients’ senior management
• Play an integral role in clients’ social media crisis or issues management
• Conduct digital marketing & communication training for clients
• Play a central role in developing digital communication strategies and proposals, and recommending creative directions/ solutions to help clients achieve their objectives
• Develop and build online media and influencer relationships

Account Management

• Provide accurate budget estimates using the Burson Estimator for projects and retainer accounts
• Manage and track all client budgets to prevent over-servicing
• Develop and build client relationships

Project / Team Management

• Responsible for overall successful management of projects or retainer accounts
• Responsible for assembling the “best team” to service a project or retainer
• Efficient use of budget allocations to ensure the profitability of account/project
• Manage, coach and train junior or new members of the project team
• Play mentor to newcomers
• Ensure that all outputs by team members meet Burson standards, client requirements and deadlines
• Day-to-day liaison with clients
• Develop, build and manage client relationships
• Manage dynamics of your teams
• Look after professional and emotional welfare of team members
• Conduct performance appraisals of team members

Contributing to the Management of Burson Thailand

• Contribute actively to the management of the Bangkok office including staff development and digital marketing & communication trainings, recruitment and confirmation of new staff, identification of growth areas for digital PR services etc
• Support the managing director in charting out business strategies and realizing set business goals
• Manage and oversee Burson social media channels to promote the strong reputation as well as attract new prospects

Experience that contributes to success:

• 10 years up of experience in digital marketing, media planning, and optimization, especially in B2C sectors
• Possess a working background in an agency with a proven track record in advising and servicing leading global brands
• Proficiency in digital marketing and analytics tools such as Google Analytics, Meta Suites (social analytics), Hootsuites, and Mailchimp, etc.
• Demonstrable experience in designing and implementing successful digital marketing campaigns
• Excellent analytical and project management skills
• Be a self-motivator as well as team-motivator
• Experience in SEO is a plus

#LI-DNP 

Job purpose

Corporate Finance & Investor Relations role in aCommerce is a combination of managing the company's funding and relationship with banks, regulators and investors, plus managing the M&A strategy going forward.

This role will assist in driving the strategy, communication and interaction between aCommerce Public Company and our respective Investors, regulators and Stakeholders. The role will report to our Head of Corporate Finance and partner with our finance & FP&A team regionally and related department in crafting an IR strategy that builds long-term relationships with both the buy-side and sell-side community, while building a proactive strategy to grow and strengthen our investor base over time.

 Duties and responsibilities

• Manage the investor relations function and be the contact point for Company’s stakeholders
• Assist in Company’s fund raising activities and liaise with financial advisors, regulators and investors
• Organize and conduct meetings with investors (conferences, roadshows, capital market days)
• Prepare monthly and quarterly shareholders update and ad-hoc analysis upon request
• Respond to investor queries and ensuring that all investor queries are dealt with in a timely manner
• Prepare, in collaboration with the team, management talking points, presentations, press release, annual report, quarterly earnings, website and other relevant communication materials for investment
• Prepare financial models and relevant financial analyses for Company’s long term strategic planning
• Play the key role in potential capital market transaction and M&A deals
• Other ad-hoc project assigned by Group CFO & Head of Corporate Finance

Capabilities

• 3+ years of experience in corporate finance or related advisory roles
• Banking experience is a plus
• Bachelor's degree in economics, finance, or related field
• Knowledgeable in mergers and acquisitions, IPO, investor relations; including common valuation methodologies, financial modelling, etc.
• Excellent written communication and presentation skills are essential
• Able to explain complex topics in a clear, simple, and concise manner.
• Exceptional attention to detail combined with strong organizational skills, the ability to multi-task and strong follow up skills

Job purpose

Marketing Planning &Strategy Analyst – Project Manager is a challenging role that provides an opportunity for you to grow our client’s businesses. You will get to see the total picture of the business, marketing media optimizing (AdWords, Facebook, CRM, SEO etc), and deliver beyond impressions and clicks and getting deep into anything that helps drive sales including promotion strategy or website optimization.

 Job Responsibilities

• Be the owner of client’s success, responsible for overall client performance and satisfaction
• Plan client roadmaps based on their objectives, backed by data or industry best practices
• Set up work process in order to get tasks completed with good quality and in time. Manage client expectations by clearly indicating deadlines and scope of work
• Monitor budget, performance, and key metrics closely throughout the month
• Work with media optimization team to execute plans to meet budget, targets and deadlines
• Provide performance reports by data and analyses, demonstrating deep understanding of each media channel and areas that clients need help in (ecommerce, lead generation or branding)
• Initiate ways to improve client performance and team efficiency

Key Requirements

• Experience in client-facing or consulting roles such as Digital Media Planning, Account Management or Project Management
• In-depth knowledge in Google Analytics and have a deep understanding of online marketing media channels
• Understand ecommerce business models/trends in Thailand and understand advertising ecosystems to be able to provide consulting to clients.
• Minimum 2 years working experience in an Ecommerce company, Internet start-up, International Brand, FMCG, retailer or consulting BBB
• Previous experience in trade marketing, brand management, merchandising would be a plus.
• Good knowledge of Excel, PowerPoint, Google Analytics, Google AdWords and other related software and hold the ability to quickly adapt to new software and tools
• Strong organization and problem-solving skills with the ability to lead, manage and execute multiple projects quickly and efficiently
• Analytical, comfortable to work with data and analyze it to find insights and come up with next steps
• Good communication and presentation skill, able to keep every stakeholder aligned and updated
• Proactive, with the ability to work well independently and as a team
• Professional, positive attitude with a strong work ethic and willingness to learn

About aCommerce

aCommerce is the leading ecommerce enabler in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever.

Founded in May 2013, aCommerce has over 1,400 staff across offices and fulfillment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join. 

Marketing Planning & Strategy Executive is a challenging role that provides an opportunity for you to build your own team and grow our client’s businesses. You will get to see the total picture of the business, marketing media optimizing (AdWords, Facebook, CRM, SEO etc), and deliver beyond impressions and clicks and getting deep into anything that helps drive sales including promotion strategy or website optimization.

Responsibilities

Specifically, this role will be doing:

• Be the owner of client’s success, responsible for overall client performance and satisfaction
• Plan client roadmaps based on their objectives, backed by data or industry best practices
• Set up work process in order to get tasks completed with good quality and in time. Manage client expectations by clearly indicating deadlines and scope of work
• Monitor budget, performance, and key metrics closely throughout the month
• Work with media optimization team to execute plans to meet budget, targets and deadlines
• Provide performance reports by data and analyses, demonstrating deep understanding of each media channel and areas that clients need help in (ecommerce, lead generation or branding)
• Initiate ways to improve client performance and team efficiency
• Consult and grow client’s businesses by developing data-driven sound online marketing strategies and media plans that meet business objectives, as well as suggest best practices to clients to have best-in-class ecommerce website
• Identify new opportunities to upsell aCommerce services with current clients

Qualification

• Experience in client-facing or consulting roles such as Account/Project Manager or Sales 
• In-depth knowledge and understanding in Google Analytics as well as online marketing media channels 
• Analytical, able to work with data and analyze it to find insights and come up with next steps
• Strong organization and problem solving skills with the ability to lead, manage and execute multiple projects quickly and efficiently
• Good communication and presentation skill, able to keep every stakeholder aligned and updated
• Proactive, with the ability to work well independently and as a team
• Professional, positive attitude with a strong work ethic and willingness to learn
• Experience in ecommerce or managing own shops is a big plus (no need to be an ecommerce site – Instagram, Facebook or any other shops are fine)